EPOS IMPACT Headset Solutions

When talk matters

Clear and seamless communication is essential for success in any business. EPOS IMPACT premium audio tools are designed for dynamic offices and busy work environments. Based on EPOS' industry leadership, the IMPACT product line features superior materials, ergonomic comfort, perfect two-way speech intelligibility, and compatibility with all devices and systems. Enjoy rich, natural audio with EPOS innovations that filter out noise, clarify speech, and enhance the audio experience for both speaker and listener, improving productivity and customer experience.

IMPACT Headset Series Overview

The EPOS IMPACT line offers a range of solutions including DECT headsets, Bluetooth® headsets, and wired headsets, each designed to meet specific professional needs.

IMPACT 5000 Series

A professional communication and collaboration hub offering total flexibility. Features super wideband sound, advanced security, flexible wearing styles, smart headset motion sensor, and base station controls for easy call management. Includes busy lights and noise-dampening ear pads for focus. Enhanced security with Protected Pairing, 128-bit authentication, and DECT Security certification. Offers all-day wearing comfort with soft leatherette ear pads.

IMPACT DW Series

Premium wireless DECT solution for all-day clear communication and wireless freedom. Designed for demanding business and UC professionals, offering premium audio quality, iconic design, and wearing comfort. Available in various lightweight wearing styles for comfort and mobility. Features EPOS Voice™™ technology, noise-cancelling microphone, and ultra noise-cancelling microphone on Pro models. Offers up to 12 hours of talk time and wireless reach up to 180 m / 590 ft. Supports dual-connectivity to desk phone and softphone/PC.

IMPACT D 10 Series

Streamlined wireless DECT headsets offering premium sound with no compromises. Features single connectivity to either a desk phone or softphone/PC, making them simple to deploy and manage. Ideal for businesses of all sizes, bringing wireless freedom within reach. Offers EPOS Voice™™ technology, noise-cancelling microphone, and a choice of wearing styles. Includes fast charging and easy headset docking.

IMPACT MB Pro Series

Premium wireless Bluetooth® headsets for business professionals, delivering high-quality audio and exceptional wearing comfort. Designed for flexibility and mobility, with the ability to seamlessly switch calls between two Bluetooth® devices. Crafted with high-end materials for durability and design quality. Features EPOS Room Experience™™ technology for reduced listener fatigue and a more natural listening experience. Offers up to 15 hours of talk time and multi-point connectivity with two Bluetooth® devices.

IMPACT 600 Series

Wired premium headsets designed for quality-conscious contact center and office professionals requiring outstanding sound performance. Features superb sound in a high-quality, durable design with EPOS Voice™™ technology and ultra noise-cancelling microphones. Offers a comfortable fit for all-day wear and robust construction. Available with Active Noise Cancellation on specific models. Includes in-line call control and easy call management.

IMPACT 200 Series

Popular range of robust, wired headsets, a favorite with contact centers, offices, and Unified Communication professionals. Features EPOS Voice™™ technology, noise-cancelling microphone, and a lightweight, ergonomic design for all-day use. Built for durability with a metal-reinforced headband. Includes EPOS ActiveGard® technology for hearing protection and in-line call control for easy call management.

IMPACT 100 Series

Deployment-friendly headsets specially designed for enterprises transitioning from traditional telephony systems to Unified Communications. Offer EPOS Voice™™ technology and noise-cancelling microphone for natural listening experience and quality sound. Lightweight design and comfort-enhancing details provide an immediate positive experience. Compatible with all major UC platforms.

IMPACT Facts

• 72% of professionals use a headset.
• 40% use their headset for more than 4 hours a day.
• 65% spend more than half their day at their desk.
• 30% need to walk and talk.

These statistics highlight the importance of reliable and comfortable communication tools for modern professionals.

EPOS Technologies

EPOS technologies are categorized into EPOS AI™, EPOS Sound™, and EPOS Voice™™ to ensure a comprehensive understanding of their technical capabilities.

EPOS AI™

Creates an optimized audio experience using machine learning to adapt to speech and sound environments, reducing ambient noise for clear transmission. The ADAPT 660 is the first edge AI-based headset in the UC space.

EPOS Sound™

Delivers a natural listening experience by monitoring ambient sound and noise levels, creating an augmented and immersive audio experience. Helps users concentrate, protects hearing, and blocks out background noise.

EPOS Voice™

Improves speech intelligibility by creating an acoustic lens to focus on speech, removing noise disturbances for natural voice reproduction. Recognizes environments to eliminate background noise, ensuring clear communication regardless of location.

EPOS Manager and EPOS Connect

EPOS Manager

A free, flexible, and secure tool for IT administrators to manage audio devices, analyze usage, and update firmware. It provides an overview of all devices, user registration, and reports on usage and firmware compliance. Centralized configuration management ensures a simple plug-and-play solution for end-users and compliance with regulatory settings.

EPOS Connect

The client application for headset users, ensuring seamless integration with softphones and providing access to firmware updates and personalized settings. It can be used as a standalone application or integrated with EPOS Manager for enhanced control.

Service and Support

EPOS Global Service and Support aims to provide a premium customer experience worldwide with a standardized support process across all channels. Visit the Support Portal at eposaudio.com/enterprise-support or contact via email at contact@eposaudio.com.

Experience EPOS

The EPOS professional trial program allows users to test and experience EPOS headsets and speakerphones before making a purchase decision. Visit eposaudio.com/try to learn more.

Glossary

Key terms related to EPOS headset technologies are defined, including Sound Quality (Super wideband, Wideband, Narrowband audio technology), Hearing Protection (EPOS ActiveGard®), Noise at Work Limiter, Unified Communications, Wireless Technologies (Bluetooth®, DECT), Wearing style, and Security (Protected Pairing).