SAMSUNG ELECTRONICS (UK) LIMITED Samsung Q-Symphony Cashback Promotion TERMS AND CONDITIONS Participants agree to be bound by these terms and conditions the Terms and Conditions .Any information or
SAMSUNG ELECTRONICS (UK) LIMITED Samsung Q-Symphony Cashback Promotion
TERMS AND CONDITIONS
Participants agree to be bound by these terms and conditions (the "Terms and Conditions"). Any information or instructions published by the Promoter about the Promotion at any of the below URLs (as applicable) form part of the Terms and Conditions:
i. https://www.samsung.com/uk/offer/samsung-q-symphony-soundbar-cashback-deal/ (for 50% offer - UK) ii. https://www.samsung.com/ie/offer/samsung-q-symphony-soundbar-cashback-deal/ (for 50% offer - ROI) iii. https://www.samsung.com/uk/offer/samsung-q-symphony-soundbar-cashback-offer/(for 25% offer - UK) iv. https://www.samsung.com/ie/offer/samsung-q-symphony-soundbar-cashback-offer/(for 25% offer - ROI)
The Promoter
1. The Promoter is Samsung Electronics (UK) Limited, 2000 Hillswood Drive, Chertsey, Surrey, KT16 0RS (the "Promoter").
Promotion Period
2. The Promotion will commence at 00:01 (BST) on the 15th September 2021 and close at 23:59 (BST) on the 19th October 2021 (the "Promotion Period").
Eligibility
3. To be eligible to participate in the Promotion you must be a resident (aged 18+) of either the United Kingdom, Isle of Man, Channel Islands or Republic of Ireland or a Company registered in the same ("Participant").
4. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion are not eligible to enter.
5. Retailers, distributors, resellers and any person who purchases a Promotion Product (defined below) for resale or otherwise not as the user of the Promotion Product, may not participate in this Promotion and are specifically excluded as Participants.
Offer
6. Samsung is offering a promotion (the "Promotion") whereby an individual (aged 18+) ("Individual Participant") resident in the United Kingdom, Isle of Man, Channel Islands or Republic of Ireland ("Territories") or a company registered in one of the Territories ("Company Participant"), will be eligible to claim a corresponding reward as shown at Table 1 below (the "Reward") by redemption when purchasing a qualifying selected new (i.e. not second hand, refurbished or ex-display) Samsung 2021 TV with SKU listed in Table 2 ("Qualifying Television") along with a new 2021 Samsung Q Symphony soundbar with SKU listed in Table 1 ("Promotion Product") on the same date from the same retailer among those listed [HERE] ("Participating Retailer"), within the Promotion Period and subject to full compliance with these Promotion Terms and Conditions. Participants who purchase a Qualifying Television before 23:59 (BST) 19th October 2021, but not together with a Promotion Product as per the above shall instead be eligible to receive 25% of the purchase price of a Promotion Product (providing such Promotion Product is purchased during the Promotion Period) as a cashback payment (also a "Reward") subject to full compliance with the Promotion Terms and Conditions. Full details of the Promotion Products, Qualifying Televisions and the corresponding Rewards are set out in Table 1 below. For the avoidance of doubt, the term `Participant' shall be taken to refer to both Individual Participants and Company Participants (and the applicable plural) unless stated otherwise.
Table 1 Promotion Products and Corresponding Rewards
Promotion Product
HW-Q950A HW-Q900A HW-Q800A HW-Q700A HW-Q600A HW-560/61A
Corresponding Reward for Promotion Product purchased with Qualifying Television (both during Promotion Period)
Corresponding Reward where Promotion Product purchased and the Qualifying Television is purchased before 19th October 2021)
Cashback equal to 50% of the purchase price of the Promotion Product (as stated on the applicable
proof of purchase)
Cashback equal to 25% of the purchase price of qualifying soundbar (as stated on the applicable proof of
purchase)
Table 2 Qualifying Televisions (SKU)
QE85QN900ATXXU QE75QN900ATXXU QE65QN900ATXXU QE85QN800ATXXU QE75QN800ATXXU QE65QN800ATXXU QE75QN700ATXXU QE65QN700ATXXU QE55QN700ATXXU QE85QN95AATXXU QE75QN95AATXXU QE65QN95AATXXU QE55QN95AATXXU QE85QN94CATXXU QE75QN94AATXXU QE65QN94AATXXU QE55QN94AATXXU QE50QN94AATXXU QE65Q95TCTXXU QE55Q95TCTXXU QE98QN90AATXXU QE75QN90AATXXU QE65QN90AATXXU QE55QN90AATXXU QE50QN90AATXXU QE43QN90AATXXU QE85QN85AATXXU QE75QN85AATXXU QE65QN85AATXXU QE55QN85AATXXU
UE65AU9070UXXU UE55AU9070UXXU UE50AU9070UXXU UE43AU9070UXXU UE75AU9007KXXU UE65AU9007KXXU UE55AU9007KXXU UE50AU9007KXXU UE43AU9007KXXU UE50AU9010KXXU UE43AU9010KXXU UE75AU9000KXXU UE65AU9000KXXU UE55AU9000KXXU UE50AU9000KXXU UE43AU9000KXXU UE65TU8300KXXU UE55TU8300KXXU UE85AU8000KXXU UE75AU8000KXXU UE70AU8000KXXU UE65AU8000KXXU UE60AU8000KXXU UE55AU8000KXXU UE50AU8000KXXU UE43AU8000KXXU UE85AU7110KXXU UE75AU7110KXXU UE65AU7110KXXU UE58AU7110KXXU
QE85LS03AAUXXU QE75LS03AAUXXU QE65LS03AAUXXU QE55LS03AAUXXU QE50LS03AAUXXU QE43LS03AAUXXU QE32LS03TCUXXU QE65LS01TAUXXU QE55LS01TAUXXU QE50LS01TAUXXU QE43LS01TAUXXU QE55LS01TBUXXU QE50LS01TBUXXU QE43LS01TBUXXU QE75LST7TCUXXU QE65LST7TCUXXU QE55LST7TCUXXU QE65Q700TATXXU QE55Q700TATXXU QE65Q95TATXXU QE55Q95TATXXU QE32LS03TBKXXU QE43LS05TAUXXU QE55LS01TAUXXU QE55LS01TBUXXU QE49LS01TAUXXU QE49LS01TBUXXU QE43LS01TAUXXU QE43LS01TBUXXU QE75LST7TAUXXU
QE50LS01TBUXXU QE43LS01TAUXXU QE43LS01TBUXXU QE75LST7TCUXXU QE65LST7TCUXXU QE55LST7TCUXXU UE65TU8300KXXU UE55TU8300KXXU UE75TU7020KXXU UE70TU7020KXXU UE65TU7020KXXU UE55TU7020KXXU UE50TU7020KXXU UE43TU7020KXXU UE32T5300CKXXU UE32T4307AKXXU UE32T4300AKXXU
QE85Q80AATXXU QE75Q80AATXXU QE65Q80AATXXU QE55Q80AATXXU QE50Q80AATXXU QE85Q70AATXXU QE75Q70AATXXU QE65Q70AATXXU QE55Q70AATXXU QE75Q65AAUXXU QE65Q65AAUXXU QE55Q65AAUXXU QE50Q65AAUXXU QE43Q65AAUXXU QE85Q60AAUXXU QE75Q60AAUXXU QE70Q60AAUXXU QE65Q60AAUXXU QE55Q60AAUXXU QE50Q60AAUXXU QE43Q60AAUXXU QE32Q50AAUXXU
UE55AU7110KXXU UE50AU7110KXXU UE43AU7110KXXU UE85AU7100KXXU UE75AU7100KXXU UE70AU7100KXXU UE65AU7100KXXU UE58AU7100KXXU UE55AU7100KXXU UE50AU7100KXXU UE43AU7100KXXU UE75TU7020KXXU UE70TU7020KXXU UE65TU7020KXXU UE55TU7020KXXU UE50TU7020KXXU UE43TU7020KXXU UE32T5300CKXXU UE32T4307AKXXU UE32T4300AKXXU UE24N4300AKXXU QE43LS05TCUXXU
QE65LST7TAUXXU QE55LST7TAUXXU UE65TU8300KXXU UE55TU8300KXXU UE75TU7020KXXU UE70TU7020KXXU UE65TU7020KXXU UE55TU7020KXXU UE50TU7020KXXU UE43TU7020KXXU UE32T5300AKXXU UE32T4307AKXXU UE32T4300AKXXU QE65Q700TATXXU QE55Q700TATXXU QE65Q95TCTXXU QE55Q95TCTXXU QE32LS03TCUXXU QE43LS05TCUXXU QE55LS01TAUXXU QE55LS01TBUXXU QE50LS01TAUXXU
7. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers' websites (e.g. Amazon Marketplace) and non-Samsung approved resellers (non-direct accounts) are specifically excluded from this Promotion.
Claims
8. After purchasing a Promotion Product from a Participating Retailer during the Promotion Period, Participants must visit either: https://2021.samsungpromotions.claims/q-symphony-soundbar-cashback-deal (50% Promotion) or https://2021.samsungpromotions.claims/q-symphony-soundbar-cashback-offer (25% Promotion) complete the claim form with their name, contact information, address and any other requested information including the serial number of the Promotion Product and Qualifying Television, then submit it together with a scanned copy of their proof purchase showing the purchase of a Qualifying Television and a Promotion Product on the same day, or alternatively a purchase of a Promotion Product along with the receipt for their purchase of an eligible Qualifying Television (a "Claim"). For the avoidance of doubt, in order to make a Claim the Participant must be (following purchase) in possession of both their Promotion Product and Qualifying Television.
9. Claims may only be submitted within zero (0) to thirty (30) days of the Participant purchasing the relevant Promotion Product (the "Claim Period"), meaning the final Claim date for Promotion Products purchased on the 19th October 2021 is no later than 23:59 (GMT) on the 18th November 2021. Claims received after the close of the Claim Period will not be eligible for a Reward (regardless of reason, including late delivery). For the avoidance of doubt, the date of purchase shall count as day one (1).
10. Individual Participants are entitled to a maximum of one (1) Reward per Promotion Product and Qualifying Television purchased and subsequent valid Claim made, up to a maximum of four (4) Rewards per household.
Company Participants are entitled to one (1) Reward per Promotion Product and Qualifying Television purchased and may make up to ten (10) Claims in total. 11. Participants will be sent an email to confirm their Claim has been received by the Promoter instantly upon entry of a Claim. Providing that the Claim is found to be valid in accordance with these Promotion Terms, Participants will be sent an email within seven (7) days to confirm whether their Claim has been successful and validated ("Claim Validation"). 12. If an email acknowledgement has not been received, it is the Participant's responsibility to contact the Promoter's customer service team by email at soundbarcashback@samsungpromotions.claims or by phone at 03300544973 (UK) or 01800851745 (ROI) within seven (7) days of a Claim being submitted. 13. For the avoidance of doubt, to be eligible for the 50% Reward, Participants are required to purchase both the Samsung 2021 TV and Promotion Product on the same date from the same Participating Retailer, but will not be required to be purchased in the same transaction. 14. If a Claim is deemed to have been submitted incorrectly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward. 15. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims. 16. The Reward will be sent via bank transfer within thirty (30) days of Claim Validation to the bank account provided by the Participant during the Claim process. 17. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Promotion Terms. 18. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age and other relevant details of a Participant. 19. If a Participant returns or cancels the delivery of a Promotion Product before submitting a Claim, the Participant must not make a Claim. If a Participant returns or cancels the delivery of a Promotion Product after submitting a Claim, the Claim will be invalid and the Participant must cancel the Claim immediately by calling 03300544973 (UK) or 01800851745 (ROI). The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned or the order cancelled and by submitting a Claim the Participant provides consent to the Promoter to do so.
Privacy and Data Protection
20. The Promoter's use of any personal information submitted by the Participant shall be limited to communications about the Promotion and for managing the redemption process. The Participant hereby consents to its personal information being used for this purpose and confirms that it agrees with the Promoter's privacy policy available at: www.samsung.com/uk/info/privacy.html. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter's privacy policy.
21. Other than as set out in these Terms and Conditions, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any other purpose, nor shall they be passed to any third party.
General
22. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter's control.
23. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.
24. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claims; (c) any computer or communications related malfunctions or failures; (d) any
disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion. 25. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in these Promotion Terms as being included. 26. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter's negligence. 27. The Promotion is governed by the law of England and Wales.