OpenScape Desk Phone CP700/CP700X
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OpenScape Desk Phone CP700/CP700X
User Guide HFA
OpenScape Desk Phone CP700/CP700X User Guide HFA - OpenScape Business
OpenScape Desk Phone CP - Atos Unify Experts Wiki
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OpenScape Desk Phone CP700/CP700X OpenScape Key Module 600 OpenScape Business
User Guide HFA
A31003-C1000-U127-1-7619
Provide feedback to further optimize this document to edoku@atos.net. As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.
Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and ISO14001 standards and are certified by an external certification company.
Copyright � Unify Software and Solutions GmbH & Co. KG 01/2021 All rights reserved. Reference No.: A31003-C1000-U127-1-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and Solutions GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
unify.com
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Important Notes
For safety reasons, the telephone can only be supplied with power as follows: � with the supplied original power supply unit, � using a LAN with PoE (Power over Ethernet) which supports the IEEE
802.3af standard.
Never open the telephone. If you encounter any problems, contact your technical support.
Use only original accessories! Using other accessories may be dangerous, and will invalidate the warranty, extended manufacturer's liability, and the CE mark and other certifications.
Symbol
The device conforms to the EU Directive as attested by the CE marking. The CE Declaration of Conformity and, where applicable, other existing declarations of conformity as well as further information on regulations that restrict the usage of substances in products or affect the declaration of substances used in products can be found in the Unify Expert WIKI at http://wiki.unify.com/ under the "Declarations of Conformity" section. The adjacent symbol indicates that any electrical and electronic products installed and sold in countries of the European Union to which the WEEE2 Directive 2012/19/ EU applies should be disposed of separately from the municipal waste stream in appropriate collection systems. Information concerning the proper disposal of your Unify product in the business-tobusiness market segment is available from your local sales representative in Unify or partner sales.
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Software update
During a software update, the phone must not be disconnected from the power supply unit and/or the LAN. An update action is indicated by messages on the display and/or by flashing LEDs.
Care and cleaning instructions
� Never spray liquids onto the telephone since any liquid penetrating the telephone can lead to malfunctions or destruction of the device.
� Any substances such as alcohol, chemicals, solvents or scouring agents should also be avoided since these may damage the surface.
� Clean the telephone with a soft cloth moistened with water.
Online documentation
This document along with additional information is available online at: http://www.unify.com/ Support. Technical notes, current information about firmware updates, frequently asked questions, and lots more can be found on the Internet at: http://wiki.unify.com/.
License information
More information about the EULA and Open Source licenses you can find on the Web interface, section "Licenses" page 227.
Notes about Place of Use
� Operation of a SIP telephone is only permitted with indoor LAN cabling. The device shall be connected to the IP infrastructure using a shielded LAN cable: Cat-5 for 100 Mb/s or Cat-6 for 1000 Mb/s. The LAN cabling of the building shall ensure that the shield of this cable is grounded.
� The telephone should be operated in a controlled environment with an ambient temperature between 5 �C and 40 �C (41 �F and 104 �F).
� Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
� Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic equipment and the plastic casing.
� Do not operate the telephone in damp environments such as bathrooms.
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Table of Contents
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Care and cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Online documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 License information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Notes about Place of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Icons used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Displays for describing operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Selected action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Action not selected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Conversation display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Programmable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Telephone type information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Getting to know the OpenScape Desk Phone CP700/CP700X17
The User Interface of Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Fixed Function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Permanently displayed programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Different display interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Action with Softkey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Action via dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Action with navigation key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Operating your OpenScape Desk Phone CP700/CP700X . . . 36
Navigating in menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Opening details of a conversation or conducting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Creating or editing conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Create a new contact/conversation from scratch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Searching for conversations or contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Filtering conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Display the history of a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Deleting conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Marking all conversations as read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Telephony view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Programmable keys in the left panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Programmable keys in the Favourites menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Programmable keys on the OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Meaning of LED displays on Feature keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Display function of the function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting up the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Display adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Display brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Select language for display user guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Energy saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Contrast for the OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Brightness for the OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 DSS/ Keyset indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Activate the screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Upload your images for screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Automatic screensaver activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Set the fade time for the screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Return to Main menu after timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Change connection volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Adjust ringer volume in call or while idle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Deactivate the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Activate Ringer beep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Room character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Presence status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Switch off away status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
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Call settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Rejecting/accepting second calls (call waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Activating/deactivating call waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Set up speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Switch night answer on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Programming function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Function keys setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Set procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Selected dialing key configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Setting up dialing keys with contact data from an existing local conversation . . . . . . . . . . . 100 Deleting key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Local features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 How to program a local feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 How to delete a local feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Answering a call via the loudspeaker (speakerphone mode). . . . . . . . . . . . . . . . . . . . . . . . 106 Answering a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Taking calls for colleagues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Spoken via loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Switch microphone on/off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Dialing/Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Dialing with the handset on-hook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Dialing with connected headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Dialing from conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Dialing with the selected dialing key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Calling back a missed call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Dialing with central speed dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Dialing with speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Speaking to colleagues directly via loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Automatic connection setup/hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Sending information (message) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Leaving an advisory message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Assign phone number (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Rollover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Use variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Use CFNR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Requesting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Checking /deleting callback requests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
During the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Switching to handset mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
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Open listening in the room during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Using second call (call waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Call second individual (request) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Call holding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Being on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Start a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Carry out DMTF-suffix/dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Importing contacts via WBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Pairing NFC-enabled devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Connecting the Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Transferring contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Sending a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Using a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Connecting a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Testing the Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Using a Bluetooth device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Incoming HFAG call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Connected HFAG call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Outgoing HFAG call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 HFAG call states in Main Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 HFAG call states in Conversations Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Anonymous mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Using Bluetooth keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Keyboard pairing modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Using Bluetooth "Remote button" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Trigger on reconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Bluetooth settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Changing the Bluetooth name of your OpenScape CP700 . . . . . . . . . . . . . . . . . . . . . . . . . 153 Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Blacklist for Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Removing a Bluetooth device from the blacklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Eddystone Beacon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Making calls with multiple lines . . . . . . . . . . . . . . . . . . . . . . . 162
Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Line Seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Line/trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Accepting calls on the line/trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Dialing with line/trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Hold a call on a line/trunk key and then accept again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Alternately phone on several lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 MULAP privacy release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Directly call team members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Transferring an existing call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
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Pick up call for another member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Forwarding calls for lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Switch calls directly to executive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Group calls / hunt group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Group call on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Accepting calls for a colleague in the team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Connecting call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Calls on Universal Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Private sphere/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Activating/deactivating idle function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Activating/deactivating do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Protecting the phone from misuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Locking a different phone to prevent misuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Saving personal lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 User password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Other settings and functions . . . . . . . . . . . . . . . . . . . . . . . . . 187
Connection costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Display connection costs for your phone (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Query connection costs for another phone (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Calling with call charge assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Appointment function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Save appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Using a different phone for a call in the same way as your own . . . . . . . . . . . . . . . . . . . . . . . . 192 Using a mobile connection to a different phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Mobility variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Logging on to the "guest phone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Transfer connection to next phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Logging off from the "guest phone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Incoming fax message/message on the answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Resetting services/functions (complete phone deletion). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Activating functions for another phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Using system functions externally DISA (Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Controlling connected computers/programs/phone information service . . . . . . . . . . . . . . . . . . 199 Searching for people (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 Watching a video stream through a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
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How to program a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Door opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Receiving a call from the door phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Special functions with networking . . . . . . . . . . . . . . . . . . . . . 210
Logging out from hunt group/group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Tracing call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Using night service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Releasing the door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Local phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Set local ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Select and configure call type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Ringer mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Secure call alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Block dialing for outgoing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Setting up Exchange access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Configuring the connection to UC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
UC Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 OpenScape UC Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Displaying network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Initiating the reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Web interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Launching the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Administrator pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Responding to error messages on the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Contact partner in case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Opening the user menu on the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 User menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Key terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Functions and codes in overview (alphabetical) . . . . . . . . . . 240
11
General information
About this manual
This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you as described, this may be due to one of the following reasons: � The function is not configured for you and your telephone. Please contact your
system administrator. � Your communication platform does not feature this function. Please contact
your sales partner for information on how to upgrade.
This User Guide is intended to help you familiarize yourself with the OpenScape Desk Phone CP700/CP700X and all of its functions. It contains important information on the safe and proper operation of the OpenScape Desk Phone CP700/ CP700X. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
This User Guide should be read and followed by every person installing, operating or programming the OpenScape Desk Phone CP700/CP700X.
For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.
This User Guide is designed to be simple and easy to understand, providing clear step-by-step instructions for operating the OpenScape Desk Phone CP700/CP700X.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.
12
Icons used in the manual
Tips
z Refers to a setting established via the web-interface.
Indicates additional important information in relation to handling.
� Indicates required intervention by the administrator.
Displays for describing operation
Selected action
Original illustration on display
Step-by-step illustration in the User Guide
A dark background is not used in the step-by-step illustration in order to ensure legibility in the User Guide.
< Andre-Marie Ampere
Incoming call
Andre-Marie Ampere 3336
The information area on the left is shown in a left-aligned field.
Answer O_ Z
When an action is selected, it will be shown right-aligned in green. The action is executed by selecting the Softkey.
The selected function can alternatively be confirmed using the Z key on the
navigator ( page 22).
13
Action not selected
Illustration on display
Step-by-step illustration in the User Guide
Reject call P_
If an action is not selected, it is shown right-aligned in a light color. The associated Softkey is also shown. The action can be executed by pressing the softkey without the action being selected.
Conversation display
When the phone is idle, the first entry in the conversation list is selected.
Information displayed for a selected conversation
Daniel Bernoulli
- 3335
O
c Received call (1:35:50)
If a conversation (contact and history at the same time) is selected in the list, it is highlighted in green. This description is only used if it aids understanding. This is the usually what is displayed:
14
Daniel Bernoull
- O_
Confirm the selected conversation with the Softkey to establish the connection
or with the � key to open the context menu.
Information displayed for a non-selected conversation
Andre-Marie Ampere cReceived call(45:56)
11:22
Conversations are displayed in a light color if they are not selected. This descrip-
O tion is only used if it aids understanding. This is the usually what is displayed:
Andre-Marie Ampere
O_ Call directly with the Softkey to establish the connection.
^' �
Navigation and action in lists
Make selection from the list and move entries in the list using the navigator keys. Press and hold to skip to the end of the list. Press and hold to skip to the start of the list. Go back. Open contacts and details. Switch to next lower level.
_ Z
Execute the Softkey action in the list element.
Performs the same function as with the Softkey but only affects a selected element.
Programmable Keys
Your OpenScape Desk Phone CP700 comes with 12 free programmable keys with LED (red/green/amber), all of which can be programmed on two separate levels.The 6 first programmable keys are permanently displayed on the left panel. The 6 last programmable keys are available in Favorites. The number of programmable keys can be increased by attaching one or more OpenScape Key Module 600s to your phone.
Functions and phone numbers can be programmed on the keys.
Programmable Keys in the left panel
The programmed function and selected dialing keys on the left panel are illustrated as follows in the User Guide:
_- Accept call
Press the key for the function to be performed.
Programmable Keys on the OpenScape Key Module 600
The programmed function and selected dialing keys on the OpenScape Key Module 600 are illustrated as follows in the User Guide:
Accept call
-_
The OpenScape Key Module 600 key shown here is referred to as a Function key in the User Guide.
15
Favorites Favorites 1/2
Call waiting
Programmable Keys in the menu Favorites
@ Press the main menu, if needed. _ Open using the Softkey. Page 1 Q _ Select the required page with Softkey. _ An unused function key in the Favorites menu. - _ An example being with the Function key assigned to the Call waiting function.
16
Service
The service department can help you only if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist retailer or network administrator will be glad to assist you. For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for your country.
Intended use
The OpenScape Desk Phone CP700 has been developed as a device for voice transmission and connection via a LAN, and should be placed on a desk or mounted on a wall. The OpenScape Desk Phone CP700X can be also connected to Wi-Fi. Any other use is regarded as unintended.
Telephone type information
The identification details (exact product designation and serial number) of your telephone can be found on the underside of the base unit. Specific details concerning your communication platform can be obtained from your administrator. Please have this information ready when you contact the service department regarding faults or problems with the product.
Speakerphone quality and display legibility
� To ensure good speakerphone quality, the area in front of the telephone (front right) should be kept clear. The optimum handsfree distance is approx. 50 cm.
� Proceed as follows to optimize display legibility: � Turn the phone and tilt the display so that you have a frontal view of the display while eliminating light reflexes.
17
Getting to know the OpenScape Desk Phone CP700/CP700X
The following sections describe the most frequently used controls and displays.
The User Interface of Your Telephone
7
10
9
16 2
1 8
6
5
3 11
4
12
13
14
15
1 Handset - Use it for handset calls
2 Graphic display - allows intuitive operation of the phone page 26
3 Menu key - switches to the main menu
4
Navigator - allows you to navigate through the various applications on your phone page 22
5 Softkeys - selects a function or opens a menu page 21
6 Audio keys - allows you to optimally configure the audio features on your phone page 21
7 Notification LED - incoming calls, new voice messages or missed calls indicator page 66
8 Dialpad - allows you to enter phone numbers or text page 23
9
Out-of-Office / Call forwarding key - to open a menu, for example to set up immediate call forwarding if UC is not used page 27
10 NFC transmitter (logo: ) - allows simple Bluetooth pairing page 136
18
11 MWI key - Message waiting indicator; it also provides access to the voicemail system 12 Hold key - puts current call on hold 13 Transfer key - puts a call on hold and gives you dial tone to call another party 14 Conference key - establishes a conferences call 15 Redial key - activates a function configured by your administrator 16 Programmable keys - keys to which you can assign functions or phone numbers
19
Ports on the underside of the phone
Power supply unit (if needed)
Country-specific cable
Key module
PC Network switch (if needed)
Headset
Service interface
Handset
Properties of your OpenScape Desk Phone CP700/CP700X
Display type Illuminated display Full-duplex speakerphone function Headset Bluetooth 5.0 page 136 10/100/1000 Mbps Switch page 20
Wi-Fi
Web-Based Management (WBM) page 227 Notification LED (red/green/orange) OpenScape Key Module 600 Optional
5" color graphic display, 800x480 pixels. ; ; ; ; ; ;
Available only on CP700X. ; ; ;
20
Using network ports more efficiently
The OpenScape Desk Phone CP700/CP700X has a Gigabit Ethernet switch. This means that you can also connect a PC with a Gigabit LAN port to the LAN directly via the phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator.
Network switch
OpenScape Desk Phone CP700/CP700X
PC
Using this connection option saves one network port for each switch used and requires shorter network cables.
OpenScape Key Module 600
The OpenScape Key Module 600 is a key module attached to the side of the phone that provides an additional 12 illuminated, programmable Function keys at two levels. These keys can be populated and used according to your needs page 59.
The diagram shows the OpenScape Key Module 600. You can attach up to two OpenScape Key Module 600 to OpenScape Desk Phone CP700 and up to two OpenScape Key Module 600s to OpenScape Desk Phone CP700X.
21
Keys
Softkeys
Key
_
Function when key is pressed Activates the function shown next to the key on the display or opens an additional menu. Used in the Favourites menu as a Function key page 62. If there is no description next to the key, the key is not active.
Audio controls
Audio keys
Key
Function when key is pressed
:/� Activates/deactivates the loudspeaker page 106.
./� Activates/deactivates the headset page 106.
;/� Activates/deactivates the microphone (also for speakerphone mode) page 109.
Volume
Use the controls to adjust the properties of your phone, for example the volume.
22
Fixed Function keys
You can switch to the relevant application using these keys.
Key
@
\
� � � �
Function when key is pressed Switches between the current screen and Main menu page 26. Switches to Presence and back page 27. Provides access to the voicemail system Puts current call on hold Transfer key: puts a call on hold and gives you dial tone to call another party Establishes a conferences call
Activates a function configured by your administrator
Navigator
You can use this control to navigate within lists and perform actions in the selected area.
Operation
Press the � key.
Press the ^ 'key. Press the key. Press the key. Press the Z key.
Functions when key is pressed In conversation mode: � Opens subscriber information In settings: � Moves down a level In lists and menus: � Moves one level back In input fields: � Deletes character to the left of the cursor
In lists and menus: � Scrolls down � Press and hold: Skips to the end of the list/menu
In lists and menus: � Scrolls up � Press and hold: Skips to the start of the list/menu
Executes an action for the selected entry.
23
Dialpad
Numeric input
If you press a dialpad key when the phone is in idle mode, an input field opens automatically for entering single-digit numbers. You can only enter the numbers 0 to 9 as well as the characters * and # via the dialpad in 123 mode (indicated at the left-hand margin of the input field).
Softkeys
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number's digits as indicated on the telephone spell a name, e.g. 0700 PATTERN = 0700 - 687837).
Text input
In cases where text input is possible, you can use the dialpad to input text, punctuation and special characters in addition to the single-digit numbers 0 to 9 and the hash (#) and asterisk (*) symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "U" in the "Company" field, press the number 8 key on the dialpad
twice. All available characters for this key are displayed during input. After a while, the character in focus is displayed in the input field.
If you want to enter a number in an alphanumeric input field, hold down the corresponding key to bypass the character selection.
24
Complete your input:
Press the Softkey for Q to complete your input.
Character overview (depends on the current language setting)
Key
1 2 3 4 5 6 7 8 9 0 * #
1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x 16x 17x 1� ; = $ \ & [ ] { } %
abc2�
de f 3
gh i 4
jkl5
mn o 6 �
pq r s7�
t uv8�
wx y z 9
0+
.*1#,? !'" + -
(
)@/
:
_
Multi-function keys
Key Function during text input
Function when held down
* Types special characters.
� 2 seconds: Ringer off � 3 seconds: Beep sound instead of ringer
Switches between uppercase and lower-
case text and number entry.
# � Abc mode
Activates the telephone lock page 186.
� ABC mode
� 123 mode
1 Types special characters (not in 123 mode)
25
Permanently displayed programmable keys
Key
_
Function when key is pressed Activates the function shown next to the key on the display or dials a phone. If there is no description next to the key, the key has not been programmed. Long press activates key programming.
26
Different display interfaces
Your OpenScape Desk Phone CP700 is fitted with a color/greyscale graphic display page 19, in which different contents are displayed depending on the particular situation.
Conversations
The conversations list is called from the main menu with the Conversations option and is a collection of contact data and data from the call log. See page 37 for detailed information.
Main menu
You can access the main menu at any time using the @ key. The time of day, day of the week,
and date, as well as your own phone number are displayed in the Notification area and the always visible status bar. The main menu can do much more, as shown in the screenshot. As the name suggests it is the starting point for the entire menu tree.
Status bar
Permanently displayed programmable keys
Softkeys Notification area
27
@ Main menu
Favourites Conversations Service/Settings Forwarding on CFNR on CFSS on
Service menu User settings Administrator settings
Presence
If the access is configured as UC user on your phone (ask administrator) and you are logged on to this server page 220, you will see for example on the right side of the status bar the presence status symbol " for Office page 90.
Out-of-Office / Call forwarding
To access the "Presence" menu, press the Out-of-Office / Call forwarding \ key above the Soft-
keys. You will see the following menu:
The menu has another four options:
� Vacation � Lunch
28
� At Home � DND In the submenus of the options you can choose from different values for the duration page 90. Personal Presence via the phone is temporarily suspended with call forwarding or do not disturb. If UC is not set up, you get a menu for variable call forwarding with the options: Variable: All calls Variable: External Calls Variable: Internal calls.
29
Status bar
The always visible status bar at the top of the screen displays the current time, phone status, presence status, and the phone number or name.
When the phone is idle, the status bar displays also the current date. The current date interchanges with Bluetooth sensor reading information, if a Bluetooth Temperature sensor has been paired with the phone.
When the phone has a call, the status bar displays also information about the current call.
Different icons represent different situations and switches:
Icon
Meaning
The ringer is deactivated page 24
The ringer is set to a beep page 24
The ringer is activated
Forwarding is enabled
g
There is a connected call
<
There is an incoming or outgoing call that is not yet connected
e
There is a paused call
The remote maintenance function is activated
A Bluetooth keyboard is paired
A Bluetooth remote device is paired
The Bluetooth function is activated page 153
The Bluetooth function is activated and a device is connected
There is an incoming, connected or outgoing HFAG call
Indicates the battery level of the connected Bluetooth device
30
Icon
Meaning
Indicates the battery level of the connected Bluetooth device, when the device has a call
Indicates a Bluetooth temperature sensor reading
Indicates a Bluetooth humidity sensor reading
The Mobility function is activated and the mobility logon is complete
Mobility data synchronization is in progress
Indicates that a mobile user is logged on to the telephone
The Phone lock is activated page 186
"
Presence status for Office page 90
"
Presence status for Meeting page 90
...
Presence status for Sick page 90
Presence status for Break page 90
Presence status for Out of Office page 90
'
Presence status for Vacation page 90
�
Presence status for Lunch page 90
�
Presence status for At Home page 90
Presence status for DND page 90
The following icons are available onlyon OpenScape Desk Phone CP700X.
Icon
Meaning
Indicates an unsecured Wi-Fi connection with excellent signal strength
Indicates an unsecured Wi-Fi connection with good signal strength
Indicates an unsecured Wi-Fi connection with fair signal strength
Indicates an unsecured Wi-Fi connection with poor signal strength
Indicates a secured Wi-Fi connection with excellent signal strength
31
Icon
Meaning
Indicates a secured Wi-Fi connection with good signal strength
Indicates a secured Wi-Fi connection with fair signal strength
Indicates a secured Wi-Fi connection with poor signal strength
Indicates a Wi-Fi connection with no signal
32
Context-dependent displays
Depending on the situation, the graphic display on your OpenScape Desk Phone CP700/CP700X shows different content, to which you can respond intuitively.
Action with Softkey
Press the top softkey to start an alphanumeric search.
Use the Softkey to dial the respective subscriber. You can choose a conversation beforehand using the navigator keys and and open the details of the conversation with the �key page 38.
33
Action via dialpad
Press any key on the dialpad to start dialing a phone number with automatic phone number search.
Softkeys
As soon as you enter the first digits, an input field opens for selecting the phone number and you will be shown conversations that match the input to date in the corresponding positions. If the conversation is already shown in the list before your input is complete, you can dial the number immediately using the associated Softkeys page 38 or start a call with a new number.
Action with navigation key
You can open a selected conversation using the navigator's � key in order to see the associated details page 32.
34
Choose an option such as "Send message" from the main menu, open it in the Notification area of the "Feature dialog" with the input prompt "Message to:."
Enter the number of the target subscriber here,
Select the desired option.
35
And send the info to the target subscriber.
36
Operating your OpenScape Desk Phone CP700/CP700X
The following descriptions provide an overview of how to operate your phone. Before looking at the functions and settings, you should set up the User password to protect your phone against unauthorized use page 184.
Navigating in menus
Activating an application
You can use the mode keys page 22 to toggle, for example, between the main menu and Conversations or to open the Presence menu.
Browsing lists
You can use the navigator keys to scroll through entries and confirm the functions you want page 22.
Opening context menus
If the arrow - appears beside a selected entry, a context menu is available for this entry page 32.
37
Conversations
A conversation represents one contact. The call history of a contact is displayed in the respective conversation. If a contact is not involved in a call, then the conversation is empty. New conversations are created or updated for: � a previously answered call � a dialed call � a missed call � a new voicemail � an Exchange entry following automatic synchronization A telephone number is automatically supplemented with a name if this information comes from the communication system or the telephone number is found in the system telephone book or in a company directory (LDAP). The list is ordered chronologically based on the last event. The latest entry appears at the top of the list. Active calls are displayed before the conversations.
Selected call
The status of a conversation is displayed with icon and text.
Icon
Text
g
Connected call
Missed call (current)
Missed call (old)
b
Dialed call
c
Answered call
%
New voicemail
%
Old voicemail
o
Incoming call forwarded towards you by a third party
z
You forwarded the call
Y
Your call was forwarded
38
Opening details of a conversation or conducting a call
You can open a selected conversation using the navigation key � or start a call using the softkey
_ or the navigation key Z. You start a call using the softkey _ if the conversation has not
been selected.
If you open the details of the conversation using the � key, you will be shown the following for example:
39
Creating or editing conversations
Conversations are created based on dialed or received calls. New contacts are synchronized with the phone when connected to Exchange. When you search for a subscriber using LDAP page 46, this contact is transferred to conversations. For example, you receive a call from a subscriber for whom a conversation does not yet exist in the list. When you have hung up again, this subscriber appears in your list with phone number only.
Open the details of the conversation using the � key.
Use the Softkey to open the "Contact details" menu.
40
Press the Softkey for K to access edit mode. You can complete the following fields for a contact: � Last name: Last name of a contact. � First name: First name of a contact. � Work 1: First work phone number. If only one phone number is available, it is stated here. � Work 2: Second work phone number. � Mobile: Mobile phone number. � Home: Home phone number. � Company: The company a contact is working at. � Address 1: First address where a contact can be reached. � Address 2: Second address where a contact can be reached. � Role: Job title of a contact. � E-mail: Email address of a contact. � Avatar: Picture of a contact.
Press the Softkey for K to enter the last name.
41
Delete the digits using the ^ key and enter the last name. Press the Softkey in the input field to complete the input for this field.
Use the or key to switch, for example, to "First name" and enter the first name here if
appropriate.
Enter the first name and complete the input for this field with the Softkey.
42
Save the contact data. You can add missing entries subsequently. The following information is shown on the display, for example, the next time you call this contact:
These inputs or changes to existing information are stored locally in the phone.
43
Create a new contact/conversation from scratch
You can create a new contact from the conversation list with no previous history. Navigate to the Conversations screen which can be found at the idle screen.
Select the header row of the Conversation list by using the key and then the Navigator key�
can be used to access the Conversation List options.
In the List options menu choose the option New conversation.
44
New contact form can be now updated. Use the or key to switch, for example, to "First name"
and enter the first name here if needed. Save the contact data after entering the contact information.
45
Searching for conversations or contacts
There are several ways to search for conversations or contacts. If you know the telephone number, you can: lift the handset or press the speaker key or press the headset key and begin entering the digits. To search in your conversations list, open an alphanumeric input field by pressing the Softkey for A,
or choose a purely numeric input field for the search by entering a digit.
Use the # key to switch from numeric to alphanumeric input when you have opened the search field with the Softkey A. You can immediately dial a located subscriber whose phone number contains the number 33 in this case, for example, by pressing the Softkey.
46 Search for names (alphanumeric search string)
� LDAP was not configured by your administrator: The phone now searches in the local conversation list for 'Am' and thus finds all the conversations that contain the name 'am', for example 'Ampere' or even 'Samara'. The hits are listed chronologically.
� LDAP was configured by your administrator: If LDAP is additionally configured, in the standard case the search is for 'Am' in the last name in the LDAP. Here the phone finds all entries with 'Am' on the front, e.g. 'Ampere', 'Ambos', not 'Samra'. The results from LDAP are shown after the local conversation matches and are sorted by first name in the local conversations list.
47
Using special characters to control the search
Additionally, you can use comma (,) and a hash (#) to control the search. A single comma (,) is used to separate the last name from the first name. A hash (#) is used to indicate that we are looking for an exact match. When you want to use a comma (,) or a hash (#) as part of the search input text, you have to use a double comma (,,) or a double hash (##). Examples:
Search input AMBER AMBER, AMBER,, AMBER, P AMBER,, PETER
AMBER, P, AMBER, PETER#
AMBER P AMBER P# AMBER P#A
AMBER, PETER##2
Functionality
Matches any entries where the last name starts with "amber" Matches any entries where the last name is exactly "amber" Matches any entries where the last name starts with "amber," Matches any entries where the last name is exactly "amber" and the first name starts with "p". Matches any entries where the last name starts with "amber, peter". The double comma is used to indicate that the comma character is part of the search input text. Matches any entries where the last name is exactly "amber" and the first name starts with "p," (i.e. the 2nd comma is part of the search). Matches only entries where the last name is exactly "amber" and the first name is exactly "peter". Matches any entries where the last name starts with "amber p". Matches any entries where the last name is exactly "amber p". Matches any entries where the last name is exactly "amber p". The "a" following the hash is ignored. Matches only entries where the last name is exactly "amber" and the first name starts with "peter#2". The double hash is used to indicate that the hash character is part of the search input text.
Order of conversations
On entry into search mode, the local conversations are ordered by their time stamp, i.e. most recent ones are displayed first.
Upon entering a search criteria, the local conversations are listed first and ordered by their time stamp, the most recent ones are displayed first.
The LDAP results are listed after local conversations and are ordered alphabetically A to Z according to their Conversation name.
"Alphabetical order" means A-Z order based on the first character in the name/names/topic of the conversation/contact. In the case of people's names, the order is based on the first character of the first name and/or last name as displayed in the conversation list.
48
Filtering conversations
When you want to filter conversations, it is possible to do so from the List options screen. Initially, the filter is non-applied, which means it is set to "Show all calls (All)" and will display all conversation list entries of any call type.
Use the "Filter" action on top shortcut key. This key is used to switch between conversation types.
Pressing the top key will display a filtering tooltip box that shows possible call records and types: � All - all conversation list entries of any call type � Missed - list of all missed calls � Received - list of all received and forwarded calls � Dialled - list of all dialled calls � Contacts - contacts with no associated call records � Other calls - active call, voice mails and ignored pickup
After selecting filter, header should be changed according to the selection.
49
50
Display the history of a conversation
The current history of a conversation is shown directly in the conversation list. The histories of other calls can be viewed under Details or also directly with the History option during a call.
Select a conversation and open the details of this conversation using the � key.
The last four history entries are shown below the name/ number of the subscriber. Press the Softkey for S to view a list of the last 10 possible histories. Then scroll if appropriate using the or key. The toggle icon � at the end of the main line indicates that there is an extra line to display. To access the extra line, highlight the main line and press the Softkey next to it.
51
The extra line is highlighted and shows the Forwarding party number in the configured format next to the z icon.
52
Deleting conversations
If you misdial, for example, or cancel dialing prematurely, an entry will still be created in the conversations list. You can delete this entry again immediately. Entries for incoming calls that you n longer need or entries from V-Cards can also be removed from the list.
Open the relevant entry using the navigator key �.
Press the Softkey for � to delete the entry. There is no confirmation prompt.
53
Marking all conversations as read
You are able to mark all new missed calls in Conversation List as read in a single action. Conversation List options provides you with a functionality that will mark all new missed calls as read. This means: � all conversations with new missed call event will change to show normal missed call events; � missed call counter is reset to zero. Select the title "Conversations" using the navigation key. Press � to enter the Context menu.
Choose the option "Mark missed calls as read".
All missed calls are now marked as read.
54
55
Telephony interface
Telephony view
Incoming call
Your phone rings and the Notification LED flashes. In addition to the "classic" telephone features, additional information and functions are offered on the display:
Notification LED flashes
Status bar Select a function using the Softkey
No function
Incoming call in multicall scenarios
It is possible to have many incoming calls at the same time. The notification LED flashes and an Alerting screen is shown for each call, based on their signalled priority. The Alerting screen is selfdismissed within 15 seconds unless another call appears; in this case the current Alerting screen is dismissed and replaced by the Alerting screen of the new call.
The Alerting screen is never shown twice for the same call.
If accepted, the call is shown on Connected call screen.
56
All other incoming calls including the one presented on Incoming call screen are the Status bar and in Conversations. If the Alerting screen is ignored, phone returns to the currently active call or shows another incoming call screen. You can still answer an ignored call waiting call either when the ongoing call ends or by selecting the ignored call waiting from the list.
Call handling is very limited in case phone is locked. The Conversation screen is not accessible and there is no Alerting screen. Only incoming call with high priority is shown on Incoming call screen. When another call is signalled, and priority indicator changes, incoming call screen switches to the actual high priority call.
When conducting a call
57
Notification LED lights permanently
Select a function using the Softkey
No function
58 Switching to a different menu during a call You can use the ^ key while on a call to switch to the Conversations menu.
Returning to the call view Indicates an active call
Use the @ key to open the main menu and from there, for example, change the Brightness of the display in the Settings. If you want to activate Do not disturb quickly, you can use the \ key to switch temporarily to the Presence menu and then return. Icons in call states
Status icon for calls
Icon
Meaning
<
The phone is ringing or dialing.
g
A call is active.
e
You have placed the call on hold (e.g. consultation hold).
�
Your call partner has placed the call on hold.
�
The voice connection is secure.
�
The voice connection is not secure.
Detailed descriptions of the various functions can be found further on in the document.
59
Programmable keys
Programmable keys are available to you in the left panel of the display and in the Favourites menu. or on an optionally connected OpenScape Key Module 600 page 59.
Programmable keys in the left panel
The OpenScape Desk Phone CP700/CP700X comes with 6 illuminated, free programmable keys permanently displayed in the left panel. To program a Function key in the left panel, perform the following steps:
Hold down the key in the left panel to which you want assign a function, e,g., to activate / deactivate second call (Call waiting), until the programming prompt is displayed.
Press the third Softkey "Assign telephony function".
60
Press the Softkey "Change key".
Press the Softkey for "Calls".
Use the key to select one of the available features, in our example "Call waiting". Confirm with the Softkey.
61
If you prefer not to change the standard label ("Accept call"), simply finish with "Exit." The Function key is now configured and can be used.
62
Programmable keys in the Favourites menu
You can use the Favourites menu to access 6 more programmable keys, to which you can assign functions and phone numbers. You can program preferred functions that are not offered in menus. It makes sense to assign the "Shift key" functionality to a key to reach the second level of the favorites. To program this function key, perform the following steps:
Open the following menu using the Softkey for Favourites:
Press the Softkey for Q if you want to switch to the second page.
63
Press the second Softkey continuously to populate the first function key on page 2: Press the third Softkey to "Assign telephony function". Press the Softkey "Change key".
64
Press the Softkey for "More features". Use the key to select one of the available features, in our example "Shift key". Confirm with the Softkey.
Select if the key will affect other layers.
65
If you prefer not to change the standard "Shift key" label, simply finish with "Exit." When you navigate to the Favourites option of the main menu screen, you can see that the function key is now configured and can be used.
66
Programmable keys on the OpenScape Key Module 600
The OpenScape Key Module 600 has 12 keys to which you can assign functions or numbers at two levels. As such the first level can be assigned with frequently used functions and the second level can only be assigned with RNR keys.
Increase the number of programmable function or selected dialing keys by connecting an additional key module page 20.
Depending on how they are programmed, you can use the keys as: � Function key page 95 � Selected dialing key page 99 � Linekey page 163 � Direct station selection (DSS)key page 166
The OpenScape Key Module 600 has display lines, each of which is assigned to a key. The name of the function or a destination, an action icon, and a status icon are displayed.
The status of a function is shown by the LED display for the corresponding key.
Meaning of LED displays on Feature keys
Status LED
Meaning of Function key
_ Off
The function is deactivated.
� LED is flashing1 Indicates the status of the function (e.g. green or red).
� On
The function is activated (e.g. green or red).
1 In this manual, flashing key LEDs are identified by this icon, regardless of the flashing interval. The flashing interval represents different statuses, which are described in detail in the corresponding sections of the manual.
Display function of the function keys
Function key in the left panel:
_ ~ Accept call
Key with status LED
Action Label
Function key in Favorites or on a connected OpenScape Key Module 600:
Accept call
~ _ Softkey with status LED Action
Label
For the rest of this document, we will use the second approach to refer to Function keys either they are on phone or on a connected OpenScape Key Module 600.
67
User settings
Use the @ key to open the main menu and then switch to the settings.
The menu consists of a configuration area for system, local user, and local administrator settings.
68
The first time you open the user settings you have to enter the User password page 184.
69
User settings
Menu
You can adjust local settings for your OpenScape Desk Phone CP700/CP700X using the "User settings" menu. The menu structure consists of several levels.
You can also configure all settings via the web interface of your OpenScape Desk Phone CP700/CP700X page 227.
Switches
The menus contain switches for activating and deactivating functions. Example:
Press the Softkey on "Secure call alert" to disable the function. The switch is moved to the left.
Alternatively you can use Z to operate the switches.
70
Press the Softkey for Q to save your new setting.
Parameters
You can set values in some submenus.
Press the Softkey for K to open the setting.
71
Press the Softkey for example on "Echoing". The setting is changed and you return to the previous menu.
Exit the menu.
72 Level
You can use menus with levels to adjust the volume or brightness, for example. An example of display brightness is given here. Switch to the telephone settings menu
and open the display menu with the Softkey.
Open the menu for the brightness setting
73
Adjust the brightness to the desired level. Use the " key to do this. The display is adjusted immediately.
Complete the setting by pressing the Softkey for Q.
Save your new settings.
74
Administration
You can access the administration area via the "Admin" function and by entering the administration password. Refer to the administration manual for your phone for more detailed information on this topic.
During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.
75
Setting up the phone
Display
Display adjustment
You can tilt the display unit. Adjust the display unit so that you can clearly read the screen.
z
@
Display brightness
You can customize the display brightness according to your current lighting conditions.
You can also configure this setting via the Web interface page 227 Press the Main Menu key, if needed.
Service/Settings
_
Open using the Softkey Select "User settings".
$ User settings
-_
if needed j
Open using the Softkey Enter and confirm the User password. Select "Phone".
$ Phone
-_ Open using the Softkey.
Display Brightness
-_ K_
Open using the Softkey Open using the Softkey1.
Increase X _
or
Use the Softkey to brighten the display.
Decrease OE _
or
"
Use the Softkey to dim the display Adjust using the toggle key
Q_ Confirm the setting with the Softkey.
Q_ Save the settings.
1. The display shows the current setting
76
Service/Settings Service Menu More features Select language English
Select language for display user guidance
@
Change language for user guidance if needed. Press the Main Menu key, if needed.
_ Open using the Softkey.
-_
Open using the Softkey. Select "More features"
-_
and confirm. Select "Select language"
_
Confirm. Select e.g. "English"
_ and confirm.
77
z
@
Energy saving mode
Select the inactivity time after which the OpenScape Desk Phone CP700/ CP700X should automatically dim or turn off the backlight.
You can select the following time combinations for backlight dim / switch off: � 1 min/5 mins � 5 mins20 minutes � 30 mins/2 hrs � 45 minutes/4 hours � 60 minutes/8 hours
You can also configure this setting via the Web interface page 227.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password. Select "Phone".
$ Phone
-_ Open using the Softkey.
Energy saving
-_
Activate after
K_ 1 min/5 mins
Open using the Softkey Open using the Softkey1. Select the new time in the list
_ 30 mins / 2 hrs � Using the Softkey, confirm the new background lighting settings.
Q _ Save the setting with the Softkey.
1. The display shows the current setting
78
Contrast for the OpenScape Key Module 600
If you have connected an OpenScape Key Module 600, you can adjust the key label contrast to suit your ambient lighting.
z
@
You can also configure this setting via the Web interface page 227 Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey
$ User settings
-_
if needed j
Open using the Softkey Enter and confirm the User password. Select "Phone".
$ Phone
-_ Open using the Softkey.
Display Key mod. contrast
-_ K_
Open using the Softkey Open using the Softkey 1.
Increase X _
or
Use the Softkey to increase the contrast.
Decrease OE _
or
"
Use the Softkey to reduce the contrast. Adjust using the toggle key
Q_ Confirm the setting with the Softkey.
Q_ Save the settings.
1. The display shows the current setting
79
Service/Settings $ User settings
Brightness for the OpenScape Key Module 600
When you have connected a OpenScape Key Module 600, you can adjust the key label brightness to suit your ambient lighting.
z
@
You can also configure this setting via the Web interface page 227. Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open using the Softkey.
if needed j
Enter and confirm the User password. Select "Phone".
$ Phone
-_ Open using the Softkey.
Display Key module brightness
-_ K_
Open using the Softkey. Open using the Softkey1.
Increase X _
or
Use the Softkey increase the brightness
Decrease OE _
or
"
Use the Softkey to dim the display. Adjust using the toggle key
Q_ Confirm the setting with the Softkey.
Q_ Save the settings.
1. The display shows the current setting
80
DSS/ Keyset indication
Every DSS key on your phone or on a connected OpenScape Key Module 600 has a LED indication to reflect the key status. You can choose between two styles of the DSS/ Keyset indication: either the default OpenStage style or the CP style. For more information on these styles, see section "LED displays for DSS keys" Page 166.
Service/Settings $ User settings
z
@
You can also configure this setting via the Web interface page 227. Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open using the Softkey.
if needed j
Enter and confirm the User password. Select "Phone".
$ Phone
-_ Open using the Softkey.
Display
-_
_ DSS/Keyset indication OpenStage style K
Open using the Softkey. Open using the Softkey1. Select the other style.
_ CP style � Using the Softkey, confirm the new DSS/Keyset indication style.
Q _ Save the setting with the Softkey.
1. The display shows the current setting
81
Screensaver
Activate a screensaver for the phone's idle state. z You can also configure the screensaver settings via the Web
interface page 227.
Service/Settings $ User settings
Activate the screensaver
@
Prerequisite: Your administrator has uploaded images to the OpenScape Desk Phone CP700/CP700X or you have uploaded your own images..
Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open using the Softkey.
if needed j
Enter and confirm the User password. Select "Phone".
$ Phone
-_ Open using the Softkey.
Inactivity
-_ Open using the Softkey.
_ Screen type Menu screen K
Open using the Softkey1. Select other option
Slideshow
� _ Activate with the Softkey.
Q_ Save the setting by selecting the Softkey.
Upload your images for screensaver
To install your own images for the screensaver, transfer the images using the Web interface page 227.
Once you have opened the web interface click "File transfer", then "Slideshow images", and then click Browse.
Search for suitable images on your computer or in the network and save your search results. You can upload several images in succession.
Your new images will be used next time you start the screensaver.
1. The display shows the current setting
82
Automatic screensaver activation
Select how long OpenScape Desk Phone CP700/CP700X should be idle before the screensaver automatically activates.
You can choose from the following settings:
� 0 minutes (deactivated) � 1 minute (default) � 5 minutes � 10 minutes � 20 minutes � 30 minutes � 60 minutes � 120 minutes
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password. Select "Phone".
$ Phone
-_ Open using the Softkey.
Inactivity Start (mins)
-_ Open using the Softkey.
20 K _
Open using the Softkey 1. Select the new time in the list
30 � _ Confirm with the Softkey to set the new time.
Q _ Save the setting with the Softkey.
1. The display shows the current setting
83
Set the fade time for the screensaver
Set the intervals at which the screensaver images change here. The following fade times are possible:
� 5 seconds � 10 seconds � 20 seconds � 30 seconds � 60 seconds
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password. Select "Phone".
$ Phone
-_ Open using the Softkey.
Inactivity Slide time (secs)
-_ 10 K _
Open using the Softkey. Open using the Softkey 1.
30 � _ Confirm with the Softkey to set the new time.
Q _ Save the setting with the Softkey.
1. The display shows the current setting
84
Settings $ User settings $ Phone $ Inactivity
Return to Main menu after timeout
@
You can choose between screensaver or menu screen that the phone will switch to after a period of idle state has passed. The timer for this idle period will be the same as the existing screensaver timer page 83.
Press the Main Menu key, if needed..
_ Open using the Softkey.
-_
if needed. j
Open using the Softkey. Enter and confirm the User password. Select "Phone".
-_ Open using the Softkey.
- _ Open using the Softkey.
Screen type Slideshow
K_
Open using the Softkey 1. Select the Menu screen in the list.
Menu screen
�_
Confirm with the Softkey to set the new screen type. Select the Menu screen in the list.
Q _ Save the setting with the Softkey.
1. The phone displays the current setting
85
Audio
Change connection volumes
Change the following settings: � Handset volume � Speaker volume � Headset volume � Call loudspeaker volume You can also adjust volume settings from the user menu page 215.
" Set volume louder or quieter. Press the key until you reach the desired volume. Adjust ringer volume in call or while idle
You can also adjust volume settings from the user menu page 215.
" Press the key until you reach the desired volume.
86
Deactivate the ringer
If you do not want to be disturbed by the phone ringing for an incoming call, you can switch the ringer off.
Deactivating * Hold down the key until the "Ringer off" icon appears.
Ringer off
Activating * Hold down the key until the "Ringer off" icon goes out.
Ringer on
Mute active ringer * You can mute the active ringer for an incoming call and only for that call. Long
press the key while the phone is ringing and only the active ringer is muted. Ringer mode is not changed. If you want to change the ringer mode, see the section "Deactivating" Page 86 and "Activating" Page 86.
Activate Ringer beep
You can turn the ringer off and select a short alert tone instead.
* Hold down the key until the notification and icon for "Ringer beep" appears on
the display.
Ringer beep
87
z
@
Room character
To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: � Normal � Echoing � Muffled
You can also configure this setting via the Web interface page 227.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey Enter and confirm the User password.
$ Audio
- _ Open using the Softkey
Settings
-_
_ Room character Echoing K
Open using the Softkey Open using the Softkey1.
Muffled � _ Use the Softkey to set to Muffled, for example.
Q_ Save the setting by selecting the Softkey.
1. The display shows the current setting
88
Ringer
Select your preferred ringer from the available audio files. If no individual audio files are available, the "Pattern" ringer is preset. To upload your own files in ".mp3" or ".wav" format, please consult your administrator.
z You can also configure this setting via the Web interface page 227.
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey Enter and confirm the User password.
$ Audio
- _ Open using the Softkey
Settings
-_
Ringer
_ Hamronize.mp3 K
Open using the Softkey.
Switch to Ringtone.
Open using the Softkey1.
You will be offered the following default options: � Pattern � Harmonize.mp3 � Ringer1.mp3 � Ringer2.mp3 � Ringer3.mp3 � Ringer4.mp3 � Ringer5.mp3 � Ringer6.mp3
Ringer1.mp3 � _
Confirm with the Softkey to switch. You will immediately hear the associated ringer melody.
Q _ Save the setting with the Softkey.
1. The display shows the current setting
89
Setting headset port use
z You can also configure this setting via the Web interface page 227.
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey Enter and confirm the User password.
$ Audio
- _ Open using the Softkey
Settings Headset socket
-_
K_
Open using the Softkey.
Select the headset port.
Open using the Softkey1. You will be offered the following options: � Wired headset � Cordless headset � Conference device
Wired headset � _ Confirm with the Softkey to switch.
Q _ Save the setting with the Softkey.
1. The display shows the current setting
90
Presence
Presence status
Once you have used the Out-of-Office/Call forwarding \ key to call up the
Presence menu page 27, you can set your current Presence status. You can choose from the following options and set the duration:
" � Office
� Select variants � Office � CallMe
" � Meeting
� Meeting � Return in � 30 minutes � 1 hour � 2 hours � All day
� � Break
� Break � Return after � 10 minutes � 15 minutes � 20 minutes � 30 minutes
' � Vacation
� Vacation � Return after � All day � 1 week � 2 weeks � 3 weeks
� � At Home
� At home � Return after � All day � 2 days � 3 days � 4 days
... � Sick
� Sick � Return after � All day � 2 days � 3 days � 1 week
` � Out of Office
� Out of office � Return after � 30 minutes � 45 minutes � 1 hour � All day
� � Lunch
� Lunch � Return after � 20 minutes � 30 minutes � 1 hour
� 45 minutes
! � DND � Do not disturb � back in � 30 minutes � 1 hour � 2 hours � 4 hours
If the Presence status is set to:
� At Home � Vacation � Sick � DND
callers are redirected to a media server. Depending on the status, a caller will receive a message with the reason for and duration of absence and will be offered the option to leave a message.
With the Presence status
� Meeting � Lunch � Out of Office � Break
there is no redirection and the caller will not receive a message.
" Meeting 1 hour
91
\
Example Meeting
Set your absence duration for a Meeting: Press the Out-of-Office/Call forwarding key.
� _ Open using the Softkey.
�_
Press the Softkey to select 1 hour, for example. You will receive a confirmation like the following:
Presence changed to Meeting until 6 Nov, 16:45
_ " Meeting until 6 Nov, 16:35 �
The setting is displayed.
The Presence icon for Meeting in your phone's status bar is changed accordingly. The status is updated on "MyPortal" and will appear alongside your details.
" Office " Office " Office
Forwarding off
\
Switch off away status
Delete your absence status and, if necessary, forward to the media server by setting the Presence status in the Presence menu to Office or, if needed, by switching off forwarding.
Press the Out-of-Office/Call forwardingkey.
� _ Open using the Softkey.
� _ Confirm with the Softkey.
�_
or
@
The setting is displayed. The Presence symbol in the status bar changes accordingly. The status in "MyPortal" is also adjusted. a forwarding function to the media server is enabled.
Press the Main Menu key, if needed.
_ Confirm with the Softkey.
92
Service/Settings Service Menu Feature Settings
Call wait.trm.off
Call settings
Rejecting/accepting second calls (call waiting)
If configured (ask relevant technician), you can reject/accept automatic call waiting signaling for a second call page 126 during a telephone conversation.
@ Press the Main Menu key, if needed.
_ Open using the Softkey.
-_ -_
Open using the Softkey. Select the option shown. Select "Call wait.trm.off"
Q_ and confirm,
Call wait.trm.on
or
Q_ select and confirm the option shown.
Activating/deactivating call waiting
You can suppress call waiting for a second call (approx. every six seconds). A special tone alerts you to the second call.
Activating signal tone
@ Press the Main Menu key, if needed.
Waiting tone on Q _ @
Press the Softkey.
Switching off signal tone
Press the Main Menu key, if needed.
_ Waiting tone off Q Press the Softkey.
93
Set up speed-dial keys From keys 0 to 9 you can set-up and save 10 speed dial numbers. @ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
_ Open using the Softkey.
Destinations
-_ Confirm.
Change Speed Dial Change
Q_ *
j
Confirm the option shown
Press key. Press the required line key. When the relevant key is selected, the call number is displayed.
Q_
j
Confirm. Enter the external code and then the external phone number.
Save
_ Confirm the option shown.
Exit Delete Next Previous
_
or
Confirm the option shown.
Q_
or
Confirm to forget the function.
Q_ Confirm to search and assign the next key.
or
_ Confirm to search and assign the previous key.
94
Service/Settings Service Menu Feature Settings
Night answer on *=default
Night answer off
Switch night answer on and off
In night answer mode, for example, during lunch breaks or after office hours, all external calls are forwarded to a particular internal telephone (night station). The night station can be defined by the relevant service engineer (= standard night answer) or by you (= temporary night answer).
@ Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open using the Softkey.
-_
Confirm.
Activating
Select "Night answer on".
-_ and confirm.
Q_ Confirm to switch on night answer.
or Deactivating
Select "Night answer off"
-_
and confirm to switch off night answer
The technical professional can also set up "automatic night answer". Depending on programming, the automatic night answer on your phone turns on at specific times. You can switch off or disconnect automatic or custom night answer settings.
95
Programming function keys
You can assign a series of functions for the phone to programmable Function keys on the device or on the OpenScape Key Module 600 to suit your requirements.
The CP700 comes with 6 illuminated, free programmable keys permanently displayed on the left panel of the display and additionally 6 keys in the Favorites menu, all of which can be programmed on two separate levels.
The OpenScape Key Module 600 comes with twelve Function keys, all of which can be programmed on two separate levels. You can toggle between the key levels using the two level keys. The Function keys can also be programmed via the Web interface page 227.
The keys can be programmed in three ways: � Press and hold selected key � Call up via the Service Menu � Call up via user settings
The following is a description of the set up by pressing and holding the selected key.
Function keys setup
See also the information in page 59.
Example: "Release key" set up
_
or
@
Hold down the Function key in the left panel or on a connected OpenScape Key Module 600 to which a function is to be assigned, until the programming prompt is displayed.
Press the Main Menu key, if needed.
Favorites
_ Open using the Softkey.
Favorites (1/2)
Page 1 Q_ Select desired page (1 to 2).
_
Press and hold the Function key to be programmed. Select "Assign telephony function"
_ Assign telephony function - Confirm.
Change key
_
Confirm. Select "Calls"
Calls
-_ Confirm.
96
Release key
Key label Change Save Exit
_
Confirm. The key is programmed.
You can also change the standard key label
Select "Key label"
_ Confirm.
_
j
Confirm. Change text.
_ Confirm to save input.
Finishing the procedure
_ Confirm to leave edit.
Overview of functions
The functions are classified under the following menus: � Destinations � Feature Settings � Calls � PIN and Authorization � More features
The selection of available functions depends on configuration. Consult your administrator if you are missing a function. The keys of the OpenScape Key Module 600 are shown below. The LED displays for the keys are also displayed in Favorites.
LED displays of saved functions
Forwarding, Forwarding in department, Forwarding MULAP, Night answer, Do not disturb, Telephone lock, Response text, Silent ringing, Direct answer on/off, Group call on/off, Block phone number, Accept call, Waiting tone off, Ring transfer executive/secretary, Recording, Door release on/off, Group ringing, Layer switching, Universal Call Distribution (Available on/off, postprocessing on/off), Night destination on/off, MULAP privacy released by:, Hold key
_ Saved function is not switched on.
� _
Saved function is switched on. Callback:
You have not registered a callback.
�
You have registered a callback. Call number (internal), Direct station selection (DSS):
97
_ Participant not on the phone.
� Participant on the phone or do-not-disturb enabled.
�
Flashes quickly � I am in a call, please accept. Flashes slowly � another participant is on a call and has not yet accepted.
Call keys, general call keys, Line key, MULAP key, Assign call number:
_ No call on relevant line.
� Active call on relevant line.
�
Blinking quickly � Call on current line, call pickup is possible through key selection. Blinking slowly � call on current line on hold.
Direction keys:
_ At least one line is free.
�
All lines in this direction in use. Check costs:
_ There have been no fee-based connections since the last query was made.
�
Since the last query was made there have been fee-based connections. Forwarding, Forwarding MULAP:
�
Blinking slowly � Your line is the destination for a call line. Fax details:
_ No incoming fax or messages on answering machine.
�
Incoming fax or message on answering machine. Show calls in queue:
_ No callers waiting.
�
Flashing quickly � caller waiting (certain number is exceeded). Flashing slowly � caller waiting (certain number is reached).
DATA I/O Service:
_ No connection to an application.
� Active connection to an application.
� Flashing slowly � Connection to application temporarily suspended.
98
Following functions saved to keys have no LED function: Call number (external), Procedure key, Tracing a call, Fast access, Release, Management function, Central code lock, Send message, Call waiting, Toggle/ connect, Conference, Speaker call, Reconnect, Ln, Line queuing, Activate line, Temporary Phone, Override, Park a call, Pickup - directed, Call pickup in pickup group, Account code, Show call charges, Paging, Answering, Appointment, Door opener, DTMF dialing, Signal key, Audio baby monitor, Internal consultation, Consultation, associated dialing, assoc. Services, Telephone data service, Mobile login, Discreet calling.
Set procedure key
You can save call numbers and functions to your phone that require additional input and therefore more set-up steps. The relevant Administrator must have the relevant license.
For example, the "assoc. Services" function page 197 along with the relevant input (the phone number and the selected call number) can be saved to a key. Call numbers that involve further input can also be stored.
See also the information in page 59.
_
or
@
Hold down the Function key in the left panel or on a connected OpenScape Key Module 600 to which a function is to be assigned, until the programming prompt is displayed.
Press the Main Menu key, if needed.
Favorites
_ Open using the Softkey.
Favorites (1/2)
Page 1 Q_ Select desired page (1 to 2).
_
Function keys , that is programmed should be held for long period. Select "Assign telephony function"
_ Assign telephony function - Confirm.
Change key
_
Confirm. Select "More features"
More features
-_
and confirm. Select "Procedure key"
Procedure key
-_
j
*67
Confirm the option shown Procedure input. Example: *67 231 123456 Code for Assoc. dialing
99
231 12345
Call number of phone to be called phone number to be dialed.
Save
_ Confirm to save input.
Exit
_ Confirm to end the process.
or If you have mistyped:
Previous
_
Select and confirm. All entered digits will be deleted.
Re-enter the value and save the result.
Select the saved procedure with a keystroke. For procedures with on/off functions, switch the function on with a keystroke and off again with another.
You can also operate procedure keys during a call; the saved figures are automatically sent as DTMF signals page 133. Display notifications during procedure saving page 110.
� or
Selected dialing key configuration
If you want to configure a selected dialing key on the second level of the OpenScape Key Module 600, you can switch to this level beforehand. Switch to the second level if necessary.
_
or
@
Hold down the Function key in the left panel or on a connected OpenScape Key Module 600 to which a function is to be assigned, until the key programming menu is displayed.
Press the Main Menu key, if needed.
Favorites
_ Open using the Softkey.
Favorites (1/2)
Page 1 Q_ Select desired page (1 to 2).
Level 2
-_ Switch to the second level if necessary.
_ Press and hold the Function keys to be programmed.
_ Editing selected dialing - Confirm.
Number
-_
j
Confirm the option shown Enter the phone number and confirm.
Q _ Save the setting with the Softkey. The key is programmed.
100
Setting up dialing keys with contact data from an existing local conversation
You can assign phone numbers to selected dialling keys, forwarding keys and deflect keys using the contact data from an existing conversation. It is also possible to copy the contact name and use it as a key label, but only with selected dialling keys. Hold down the Function key in the left panel, in the Favorites menu or on a connected OpenScape Key Module 600 to which a function is to be assigned until the key programming menu is displayed. Then select Edit selected dialing.
From the Edit selected dialing screen highlight the Select conversation option and press the Softkey next to it.
The Conversation selector screen will be shown. You can either select a conversation from the list, or use the "Search for.." box to search for a particular conversation.
101
To select the default phone number of a contact use the Softkey next to it.
+903122925112
y
+445137245784
+903122879930
es
+61413708490
A conversation may have more than one phone numbers for its contact. To be able to select a phone number other than the default, highlight the conversation and press the -button.
From the screen with the available phone numbers, choose a phone number by pressing the Softkey next to it.
102
You will be redirected back to the Edit selected dialing screen where the Number now shows the default number or the chosen number of the contact and the Label shows the contact's name.
To edit these fields, highlight either Number or Label and press the Softkey next to them.
If the Function key you have programmed is in Favorites menu, then when you navigate to the Favorites option of the main menu screen, you can see that the function key is configured and can be used.
103
� or
Deleting key programming
If necessary, switch to another level
Release
-_
or
@
Hold down the Function key in the left panel or on a connected OpenScape Key Module 600 that is to be deleted until the key programming menu is displayed.
Press the Main Menu key, if needed.
Favorites
_ Open using the Softkey.
Favorites (1/2)
Page 1 Q_ Select desired page (1 to 4).
Level 2
-_ Switch to the second level if necessary.
Release
~_
Hold down the Function keys to be deleted. Select "Assign telephony function"
_ Assign telephony function
Confirm. Select "Clear key"
Clear key
_ Confirm. The key programming is deleted.
Exit
_ Confirm to end the process.
104
Local features
How to program a local feature
Example: "Door opener" set up
_
or
@
Hold down the Function key in the left panel or on a connected OpenScape Key Module 600 to which a function is to be assigned, until the programming prompt is displayed.
Press the Main Menu key, if needed.
Favorites
_ Open using the Softkey.
Favorites (1/2)
Page 1 Q_ Select desired page (1 to 4).
_
Press and hold the Function keys to be programmed. Select "Assign local feature"
Assign local feature
-_ Confirm.
Door opener
-_ Confirm.
Door opener 1
Q_ Confirm. The key is programmed.
How to delete a local feature
Example: "Door opener" delete
Favorites Favorites (1/2)
_
or
Hold down the Function key in the left panel or on a connected OpenScape Key Module 600 that is to be deleted, until the key programming menu is displayed.
@ Press the Main Menu key, if needed.
_ Open using the Softkey.
Page 1 Q_ Select desired page (1 to 4).
Door opener 1
_
Hold down the Function key that has been programmed for the Door opener in order to delete it.
Delete local feature
Select "Delete local feature" -_ Confirm. The key indicating the local feature is deleted.
105
106
Making calls
To better understand the steps described here, it is recommended that you read the introductory chapter ""Getting to know the OpenScape Desk Phone CP700/CP700X" Page 17".
Receiving a call
The call number or name of caller will be shown on the display.
Answering a call via the handset
The phone rings. ^ Lift the handset1.
Answering a call via the loudspeaker (speakerphone mode)
:
or
The phone rings. Press key. LED is lit1.
Answer O _ Press the Softkey shown.
Answering a call via the headset
�
Prerequisite: A headset is connected.
The phone rings. The . key flashes.
Press key1.
Reject call � _
Rejecting calls
You can reject a call you do not wish to accept. The call is then sent to another definable phone (consult relevant Administrator).
Press the Softkey shown.
1. Set volume page 215
Call Pickup Party Enter station no.
107
Taking calls for colleagues
You hear another telephone ringing.
Via a permanently displayed programmable key in the left panel or from a connected OpenScape Key Module 600
Prerequisite: The Call pickup key is configured in the left panel or on a connected OpenScape Key Module 600.
-_ Press the Function key in the left panel or on a connected OpenScape Key Mod-
ule 600.
_
or
Select and confirm the participant whose call you want to accept.
_
j
Confirm the option shown Enter the call number for ringing the telephone. You take the call.
@
Via Favorites
Prerequisite: The Call pickup key is configured in Favorites. Press the Main Menu key, if needed.
Favorites
_ Open using the Softkey.
Favorites 1/2
Page 1 Q _ Select the required page with the Softkey.
Call Pickup Party
~ _ Press the Function key, if it is shown.
_
or
Select and confirm the participant whose call you want to accept.
Enter station no.
_
j
Confirm the option shown Enter the call number for ringing the telephone. You take the call.
Service/Settings Service Menu Calls
Via the Service Menu
@ Press the Main Menu key, if needed. _ Open using the Softkey. - _ Open using the Softkey. - _ Confirm.
108
Pickup - directed Party Enter station no.
HF answerback on HF answerback off
Select "Pickup - directed". _ Confirm.
_
or
Select and confirm the participant whose call you want to accept.
_
j
Confirm the option shown Enter the call number for ringing telephone. You take the call.
^ or
�
Spoken via loudspeaker
You are being spoken to directly by a colleague over speakerphone. Before this happens you will hear an alert tone. The partner's name or phone number is shown on the display. You can answer directly with the handset or via loudspeaker .
Lift handset and answer.
Press the illuminated microphone key.
You can answer hands-free immediately. If hands-free answering is blocked (default), proceed as described above. See also "Speaking to colleagues directly via loudspeaker" Page 115.
Allow/block handsfree answerback
@ Press the Main Menu key, if needed. Select "HF answerback on" or "HF answerback off".
_
or
Confirm.
_ Confirm.
Release
109
Switch microphone on/off
;
To prevent the other party from listening in while you consult with someone in your office, for example, you can temporarily switch off the handset microphone or the handsfree microphone (see page 17)
Ending a call
�
or
�
or
]
or
Press the illuminated key. The key is no longer lit. Press the illuminated key. The key is no longer lit. Replace the handset.
-_
Press the Function key in the left panel or in Favorites or on a connected OpenScape Key Module 600, if such a key has been configured (see "Example: "Release key" set up" Page 95).
110
� Dial a number... � 082631565
Peter Maier
�
Dialing/Calls
You make a call by entering the phone number of the relevant party using the dial pad or by searching for this party in the permanent Conversations list. Conversations include:
� Dialed and received calls � Participants from Circuit � Participants from Exchange � Participants from a company-wide directory.
Off-hook dialing
^ Lift the handset. A The input field in Conversations is opened in numeric mode.
j Internal: Enter the phone number. External: Enter external code and phone number.
O
Z
or
Confirm when the complete number has been entered.
O_
The required contact is shown in the list. Confirm with the Softkey. The connection is set up.
Participant does not answer or is busy: \ Replace the handset.
Dialing with the handset on-hook
j or
.
or
:
Enter digits via the dial pad. Press the key if a headset is connected. Press key.
A The input field in Conversations is opened in numeric mode.
j Internal: Enter or complete the phone number. External: Enter or complete the external code and phone number.
111
Your system can be programmed so that before you call an internal number you must press the "Internal" key. As such, when you call an external number you do not have to enter an external code ( simplified dialing is switched on; ask relevant Administrator).
� 123456789
Georg Simon Ohm
O
Z
or
Confirm when the complete number has been entered.
O_
The required conversation is shown in the list. Confirm with the Softkey. The connection is set up.
Participant answers over loudspeaker:
With handset on hook: Speakerphone mode. or
^ Lift the handset. Participant does not answer or is busy:
�
or
Press key. LED goes out.
Callback B _
or
Press the Softkey to arrange a callback. (see also page 123)
Send message � _ Press the Softkey to send a message (see also page 115)
Dialing with connected headset
j
�
Prerequisite: The headset is connected.
Internal: Enter the phone number. External: Enter external code and phone number.
The headset key is lit. The connection is set up as soon as you finish your input.
112
Dialing from conversations
The conversations list is displayed on the screen. If the contact you want is not visible, then select with
or search by entering the phone number or name.
Georg Simon Ohm
- O_
or
Confirm the selected contact with the Softkey. The phone number is dialed.
Georg Simon Ohm
O_
If visible, confirm immediately with the Softkey for the contact. The phone number is dialed.
Dialing with the selected dialing key
Party B
� or
Prerequisite: You have saved a call number on a selected dialing key page 99.
If necessary switch to another level on an optionally connected OpenScape Key Module 600.
-_
Press the key with the saved number in the left panel or on OpenScape Key Module 600, if such a key has been configured.
You can also confirm the selected dialing key during a call, which will automatically start a callback page 127 .
Redialing
From the conversation list
You can use conversation list to call your last connected party. You can do this via the history of a conversation (for more information, see "Display the history of a conversation" Page 50) or via contact details (for more information, see "Opening details of a conversation or conducting a call" Page 38).
Via the fixed redial key
You can also call your last connected party via the Redial key. Redial is the default function assigned to the key, unless otherwise configured by your administrator. Press the redial key.
_- Redial
113 Via a permanently displayed programmable key in the left panel
Press the Function key.
From a connected OpenScape Key Module 600
Redial
-_ Press the Function key.
Favorites Redial
Via Favorites
@ Press the Main Menu key, if needed.
_
Open using the Softkey. Select the Function key.
�_
Press the Function key. The connection to the last subscriber dialed is established.
@
Calling back a missed call
Contacts who have tried to reach you are identified accordingly in the conversations list and appear at the top of the list. In addition to the menu name, i.e. Conversations, the number of missed calls is shown against a red background page 26.
Press the Main Menu key, if needed.
Conversations
_ Open using the Softkey.
Daniel Bernoulli
- O_
A contact is indicated as a "New missed call" with . Select the contact and confirm to call the contact.
114
� *7
Service/Settings Service Menu
Dialing with central speed dial numbers
Prerequisite: You know the central speed dial numbers (ask your relevant Administrator).
O
j or
@
Enter and confirm mode *7 for "Use speed dialing" . Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with the Softkey.
Use speed dialing
_
j if needed
j
Open with the Softkey.
Enter the 4-digit speed dial number.
Post-dialing
Depending on requirements, you can post dial more digits in addition to saved numbers (e.g. extension to participant). If configured, post dial is automatically selected if you do not dial any further numbers within 4-5 seconds (e.g. "0" for central).
� *7
Service/Settings Service Menu
Dialing with speed-dial keys
Prerequisite: You have set up speed dial page 93.
O
j or
@
Enter and confirm code *7 for "Use speed dialing". Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with the Softkey.
Use speed dialing
_
*
0 to 9
Open with the Softkey. Press key. Press the required line key.
115
Service/Settings Service Menu
Speaking to colleagues directly via loudspeaker
You can speak to an internal party directly using the loudspeaker on their telephone.
@ Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with the Softkey.
Calls Speaker call
-_
Open with the Softkey. Select "Speaker call".
_ Confirm.
j Enter the phone number.
Respond to Speaker call page 108.
Automatic connection setup/hotline
If configured, (ask relevant Administrator) after lifting the handset the connection to an internal or external destination is automatically made.
^ Lift the handset. According to the set up, the connection is made immediately or after a specified time .
Send message
Sending information (message)
You can send short text messages to individuals or groups of participants.
Creating and sending messages
@ Press the Main Menu key, if needed. Select "Send message"
a_
j
Open using the Softkey. The Functions dialog opens. Enter the internal phone number of recipient or group.
0=Callback request
Select a predefined text (can be modified by Administrator)
_
or
and confirm.
116
0 ... 9
or
Enter code directly. The display will show codes with relevant text.
Enter message text
_ Select and confirm.
j if needed
# * 1
Enter text (maximum 24 characters) page 23.
Delete last letter. Switch between upper-case and lower-case letters. Insert space.
Send
_ Confirm.
On system phones without display, impulse or tone dial telephones, sent text messages are saved as callback requests.
Deleting or viewing sent message
@ Press the Main Menu key, if needed. Select "View sent messages".
View sent messages
_ Open using the Softkey. The Functions dialog opens.
Message sent
_ Confirm. Text message is displayed.
Delete
2 Messages Message sent
_ Confirm. The message is deleted.
Viewing and editing received messages
Pay attention to the notes on page 123.
The notification LED and the MWI key LED flashes red. The "Messages" option is shown in the idle screen with relevant number.
_
Press the Softkey to open the Messages list.
In the Notification area under "Msg from:" the first participant who sent a message is displayed.
_
Confirm.
The text message is displayed in the Notification area, e.g. "Please bring coffee".
117
Time/Date sent Call sender Delete Next
Viewing the date/ time a message of a message
_ Confirm.
Call sender
_ Confirm.
Deleting a received message
_ Confirm.
Switching to next message
_ Confirm if more messages are available.
@
Leaving an advisory message
You can leave an advisory messages on your phone's screen for internal callers who want to reach you in your absence. When a call is received, the message appears on the caller's display.
Press the Main Menu key, if needed.
Select "Advisory msg. on".
Advisory msg. on
_
Open using the Softkey. The Functions dialog opens.
Predefined messages
0=Back to:
_
or
0 ... 9
or
Select and confirm the predefined message (can be changed by relevant Administrator).
Enter the code for a predefined message directly (if known). Predefined messages with a double point can be supplemented with a numerical input, e.g. 12:30 (enter a double point with #).
Own text
Select "Enter message text"
Enter message text
_
j
and confirm Enter text (up to 24 characters).
Save
_ Confirm.
118
Advisory msg. off
Service/Settings Service Menu
Deleting advisory messages @ Press the Main Menu key, if needed. Select "Advisory msg. off".
_ Confirm.
@
Assign phone number (not for U.S.)
If configured (ask relevant Administrator), you can assign a specific number (dial-up number) to your telephone line before dialing an external number. The assigned number then appears on the called party's screen.
Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with the Softkey.
Calls Assign call number
- _ Open with the Softkey.
_ Confirm.
j Enter the number you wish to dial. j Dial external number.
Rollover
You can set up the volume for all notifications, which occur during your call. For more information, see "Volumes" Page 215.
119
Forwarding calls
Use variable call forwarding
You can immediately forward internal and/or external calls to your lines to different internal or external telephones (destinations) (external destinations are also possible if the system is configured accordingly).
If call forwarding is activated, a special dial tone sounds when the handset is lifted.
If DTMF dial-in (ask relevant Administrator ) is active, you can also divert calls there. Destinations: Fax = 870, Direct inward dialing = 871, Fax-Direct inward dialing = 872.
If you are the end caller of a forwarded call, you can see the call number or the name of the forwarding party in the Notification area of the display (first line) and those of the caller below it.
If your telephone is connected to a system network, pay attention to any specific features page 211!
\
Setting up call forwarding via the forwarding menu
Prerequisite: The Presence menu is not available page 90 Open the Forwarding menu.
In the menu, you immediately have an overview of call forwarding currently set-up. This menu is also available via the user settings.
Variable: All calls -
_ Not set �
or
Confirm.
Variable: External calls
_ Not set �
or
Confirm.
Variable: Internal calls
_ Not set �
Confirm.
.
� 3335
j Enter the destination phone number.
Q_ Confirm your input with the Softkey.
120
Forwarding
Forwarding on 1=all calls 2=external calls 3=internal calls to: Bob Green Save
Forwarding Forwarding off
Activating call forwarding with key
The advantage of a specific key for call forwarding is that you do not have to reenter a phone number every time. The programmed key already contains a destination. You can therefore set up several keys with different forwarding destinations.
-_ Press the key if it is set up. The LED is illuminated.
or Setting up call forwarding via the idle menu
@ Press the Main Menu key, if needed. Select "Forwarding on".
_ Confirm. The Functions dialog opens.
_
or
Confirm.
_
or
Confirm.
_
j
Confirm.
Enter the destination number.
The number or the name of the forwarding destination is displayed in Notification area.
_
Confirm. The LED of the call forwarding button flashes on the destination telephone.
Switching off call forwarding via the key
-_
or
@
Press the key if it is set up. The LED goes out.
Switching off call forwarding via the idle menu
Press the Main Menu key, if needed.
_ Confirm.
121
Switching off call forwarding via the forwarding menu
\ Open the Forwarding menu.
Variable: All calls -
_ 0123456 �
or
Confirm. Call forwarding is switched off and the destination is deleted.
Variable: External calls
_ 0123456 �
or
Confirm. Call forwarding is switched off and the destination is deleted.
_ Variable: Internal calls
0123456 �
Confirm. Call forwarding is switched off and the destination is deleted.
Use CFNR
Calls that you cannot answer after ringing three times (= default, can be modified by Administrator) or any calls you receive while currently on the phone can be automatically forwarded to a defined phone of your choice.
CFNR
-_
or
@
Press the key if it is set up. The LED is illuminated.
Press the Main Menu key, if needed. Select "CFNR on".
CFNR on
_ Confirm. The Functions dialog opens.
CFNR to: Bob Green Save
j Enter the destination number. � Enter internal number for internal destinations � Enter the external code and the external number for external destinations The number or the name of the forwarding destination is displayed in the Notification area.
_ Confirm.
Switch off call forwarding after time
CFNR
-_
or
@
Press the key if it is set up. The LED goes out. Press the Main Menu key, if needed.
CFNR off
_ Confirm.
Delete
_ Confirm.
122
Exit
or
_
Select and confirm to return to the idle state and to not turn off call forwarding.
If call forwarding is activated after a certain period of time, the "CFNR on" appears on the display for a short time after the handset has been replaced.
123
Using callback
You can request a callback if the individual called is busy or if nobody answers. This also applies to external calls via switching centers. This will save you from repeatedly attempting to call someone. You receive a callback � you receive a callback when the other party's line becomes free. � as soon as the party who did not reply has held another conversation.
If configured (ask relevant Administrator), all callback requests are automatically deleted overnight.
Requesting a callback
Prerequisite: The line is currently busy or nobody answers.
Callback B _ Confirm.
Accepting a callback
^ or
:
or
The party from whom a callback was requested is now no longer busy or has phoned in the meantime. Your phone now rings. Lift the handset.
Press key. LED lights up.
Answer O _ Confirm to accept the callback.
Checking /deleting callback requests @ Press the Main Menu key, if needed. Select "View callbacks"
View callbacks
_ Confirm.
Next
_ Confirm to display additional entries if applicable.
Deleting an entry that is displayed
Delete
_ Confirm.
124
Delete
End query
_
or
�
or
�
Confirm Press key. Press key. LED goes out.
125
During the call
Switching to speakerphone mode
: \
Prerequisite: You are conducting a call via the handset.
Press and hold the key, hang up the handset, and then release the key and continue the call.
:
]
US mode
If the country setting is set to US (ask relevant Administrator), you do not need to press the loudspeaker key when you hang up the phone.
Press key. Replace the handset. Proceed with your call.
Switching to handset mode
^ and [
Prerequisite: You are conducting a call via speakerphone mode.
Lift the handset. Proceed with your call. The hands-free microphone is switched off.
Open listening in the room during a call
You can allow other people in the room to listen in on a call. Let the other party know that you have turned on the loudspeaker.
Prerequisite: You are conducting a call via the handset.
:
Activating
Press key. LED lights up. The hands-free microphone remains off.
Deactivating
� Press key. LED goes out.
126
Using second call (call waiting)
You are still available to other callers, even when you are on another call. A warning tone and the new caller's phone number and name, if available, appears on the display to indicate the waiting call. You can ignore or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval. You can also block the second call or the signal tone ( page 92).
Prerequisite: You are on the phone and hear a warning tone (approx. every six seconds).
Ending the first call and answering the second call \ Replace the handset. Your phone rings. ^ Accept second call. Lift the handset.
Placing the first call on hold and answering the second call
Call waiting O _
Confirm. You are connected to the second caller. The first party is placed on hold.
Ending the second call, resuming the first call:
Quit and return � _
or \
Confirm the option shown Replace the handset.
Answer O _
or ^
Recall the first individual. Confirm. Lift the handset.
127
Call second individual (request)
You can call a second party while a call is in progress. The first individual is placed on hold.
Consultation � _
j or
Confirm.
Calling a second participant
Enter the phone number of the desired participants. Select one from the conversations list.
Back to the first participant, second participant does not answer:
_ Return to held call �
or
Confirm.
Ending a consultation call:
Quit and return � _ Confirm the option shown
Switching to the held party (alternating)
_ Toggle/connect � Confirm the option shown
Transferring a call
If the person you are speaking to wishes to be forwarded to one of your colleagues, you can transfer the call.
Prerequisite: You are conducting a call.
Consultation � _
j [
�
or \
or
Transfer � _
Press the Softkey shown. Enter the phone number of the desired participants. Potentially announce the call. Press the fixed Transfer key.
Replace the handset.
Press the Softkey shown.
128
Park a call
Parking a call
You can park up to 10 internal and/or external calls. You can resume the parked calls on another telephone. In this way, you can continue a call on another phone.
Prerequisite: You are conducting a call.
-_
or
@
Press the Function key in the left panel or on a connected OpenScape Key Module 600, if such a key has been configured.
Press the Main Menu key, if needed.
Favorites
_ Open using the Softkey.
Favorites 1/2
Page 1 Q _ Select the required page with Softkey.
Park a call
~_
or
@
Press the Softkey for the Function key, is such a key has been configured and it is shown.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
- _ Open with the Softkey.
Calls
- _ Confirm.
Select "Park a call".
Park a call
_ 0 ... 9
Confirm.
Enter and note a parking position number between 0 and 9. If the entered parking position number is not accepted, it is already busy; please enter a different number.
Retrieving a parked call
Prerequisite: One or more calls have been parked. The phone is idle.
Park a call
-_
or
@
Press the Function key in the left panel or on a connected OpenScape Key Module 600, if such a key has been configured.
Press the Main Menu key, if needed.
Favorites
_ Open using the Softkey.
Favorites 1/2
Page 1 Q _ Select the required page with Softkey.
129
Park a call
~_
or
@
If visible, press the Softkey of the Function keys . Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
- _ Open with softkey.
Calls
- _ Confirm.
Select "Retrieve call".
Retrieve call
_ 0 ... 9
Confirm.
Enter the parking position number you have noted. If the entered park position number is not assigned, you cannot answer the call.
If a parked call is not picked up, it returns to the station from which it was parked after a certain time (= recall).
130
�
Call holding
You can place a call partner on hold. They will hear music on hold. Press the Hold key. You can now perform a consultation call or hang up.
Recall
If you have hung up, a recall occurs after a set time.
Answer O _ Confirm recalling the parties.
Being on hold
Held remotely
You have been placed on hold by your call partner and informed accordingly in the Notification area.
Pending calls s _
or
Confirm to receive information about the call partner in "Conversations".
Send message � _ Press the Softkey to send a message (see also page 115).
131
Start a conference
You can initiate a conference by calling the "Start conference" function in the context menu of either the active or held call.
Talk to up to seven other call partners at the same time during a conference call. These can be external or internal participants.
Only the conference call initiator can connect and disconnect participants. j Call first individual.
Start conference � _ Press the Softkey.
j
�
or
Call second individual. Announce that a conference is to be set up. Press the fixed Conference key.
Conference � _
or
Press the Softkey.
Conference
-_
Press the Function key in the left panel or on a connected OpenScape Key Module 600, if such a key has been configured.
A notification tone sounds every 30 seconds (can be switched off, ask relevant Administrator), to signal a conference call is taking place.
If the second individual does not answer
Return to held call � _
Confirm.
Expand conference for up to five participants
Add party � _
j
�
or
Press the Softkey. Call the new party. Announce that a conference is to be set up. Press the fixed Conference key.
Conference � _
or
Press the Softkey.
Conference
-_ Press the Function key in the left panel or on a connected OpenScape Key Mod-
ule 600, if such a key has been configured.
132
Connect call partner to a conference
Prerequisite: You are on a consultation call ( page 127).
Conference � _
or
�
or
Confirm. Press the fixed Conference key.
Conference
-_ Press the Function key in the left panel or on a connected OpenScape Key Mod-
ule 600, if such a key has been configured.
Disconnect participants from the conference
Participants � _ Press the Softkey. The participants are displayed.
Participant A
�_
or
Confirm to disconnect participant A.
Participant B
�_
Confirm to disconnect participant B.
Leaving a conference
_ Leave conference �
or \
Confirm. Hang up the phone, when instructed (ask relevant Administrator).
End conference
End conference � _
or \
Confirm. Hang up the phone, when instructed (ask relevant Administrator).
133
Service/Settings Service Menu
Carry out DMTF-suffix/dial tone
For controlling devices, such as answering machines or automatic information systems, you can send out DTMF signals (Dual Tone Multi- Frequency).
@ Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with the Softkey.
Calls DTMF dialing
-_
Open with the Softkey. Select "DTMF dialing".
_
j
Confirm.
You can now send out DTMF-signals with the 0 to 9, * and # keys.
Ending the call also deactivates DTMF suffix dialing. Your system can also be configured in such a way that you can start the DTMF dial-up immediately after establishing the connection. You can also set-up a key for DTMF dialing.
134
Importing contacts via WBM
You can import your contacts into your phone through WBM interface (for more information, see "Web interface" Page 227). The contact file can be exported from Outlook or OSM.
See the products documentation for instructions on how to export contacts from an Outlook client or OSM.
Files previously exported by this or another phone may also be imported.
Log on to the User Pages on WBM using your password (for more information, see User Pages page 227.)
A contact list can be downloaded on your phone via your browser: 1. Click on the "Choose file" button and a window will open onto your PCs file
system to allow you to navigate to a local or remote folder and select a file to be imported � The default format is ".csv" � You can use comma or a semi-colon as a value separator for the imported
CSV file � When exporting from Outlook, do not change the mapped header field
names 2. Select destination and confirm.
� The path to the file will be displayed on the page next to the button "Choose file" when you select the destination and close the window
3. Press "Import" � Whilst the import is in progress you may notice some deterioration in the phones performance. Picture clips (avatars) are not included as part of the import.
135
4. The progress and outcome of the import will be indicated to you � A completion message is displayed when the "Press to see import results" button is pressed � A successful import will be indicated by a "Import completed" text message below the panel on the page � A message "Import contacts completed" will also be displayed on the phone's screen when the import is completed � Failures will be indicated by a suitable text message below the panel on the page
136
Using Bluetooth
Bluetooth is used for wireless communication, e.g. between PCs or tablets and smartphones or headsets. Bluetooth can be used at a distance of up to 10 meters. To exchange data between Bluetooth-enabled devices, the devices need to undergo a once-off pairing procedure.
Discoverability
When first enabling a connection to a Bluetooth device, this function must be switched on page 154. The OpenScape Desk Phone CP700/CP700X is recognizable by default for other Bluetooth devices once you have opened the pairing menu. The OpenScape Desk Phone CP700/CP700X discoverability feature is disabled on exiting the pairing menu in order to prevent misuse.
A connection is established for devices that are already connected even if the "Discoverable" function is deactivated.
Pairing
Pairing is the process used by two Bluetooth-enabled devices to "see" one another and to "recognize" that they can exchange data. It is therefore used for checking the access authorization of a Bluetooth device in a Bluetooth network. A connection key is generated for later identification.
Pairing is only performed the first time contact is established between a Bluetooth device and your OpenScape Desk Phone CP700/CP700X. If the Bluetooth device is successfully paired, no further access authorization checks are necessary. Instead, each subsequent check uses the previously created link key.
Pairing NFC-enabled devices
If your Bluetooth device has an NFC reader (Near Field Communication), it can be very easily connected to your OpenScape Desk Phone CP700/CP700X (often smartphones, but not headsets). The NFC transmitter on the OpenScape CP700 is located in the top right area of the display, to the left of the Presence key and below the "N" logo.
To pair the Bluetooth device, hover over this logo and follow the instructions (see instructions for Bluetooth device).
137
Using a Bluetooth headset
You can connect a Bluetooth headset to your OpenScape CP700, which is approved for use with the OpenScape CP700. Ask your administrator about approved headset types.
Connecting the Bluetooth headset
@
Prerequisite: The Bluetooth function on your OpenScape CP700 is activated page 153.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Bluetooth
- _ Open using the Softkey.
Paired devices
-_
Open using the Softkey.
Finding and connecting the Bluetooth headset
Now switch your Bluetooth headset to pairing mode (see the user manual supplied with the device).
Paired devices
�_
Paired devices are displayed. Start the search for new devices with the Softkey. Start or set the paging function on the Bluetooth device if needed.
Nearby devices
�_ Located devices are displayed. Repeat the search if needed with the Softkey.
? Headset
� _ Select the relevant headset and open with the Softkey.
Accept Q_
or
Confirm the pairing prompt with the Softkey. The Bluetooth device is paired and added to the list.
� Enter pairing PIN...
Q_
j
A pairing PIN is requested.
Enter the pairing PIN and confirm with the Softkey. The Bluetooth device is paired and added to the list.
138
Connecting a Bluetooth headset to OpenScape CP700
The Bluetooth headset must now be connected to the OpenScape CP700.
Select the Bluetooth headset in the list.
? Headset -Z � _
Confirm with the Softkey to connect. You will receive a corresponding confirmation. The connection is immediately established and the headset is ready for operation.
Once your Bluetooth headset is connected to the telephone device, you can see the headset's battery level in the status bar.
� Dial a number... � 082631565
Peter Maier
Testing a Bluetooth headset
. Press key. You should now hear the on-hook signal in the headset.
A The input field is opened. j Enter the phone number.
O
Z
or
Confirm when the complete number has been entered.
O_
The required contact is shown in the list. Confirm with the Softkey. The connection is set up.
If needed, adjust the volume of the headset.
139
Transferring contacts
The Bluetooth function on your OpenScape CP700 allows you to transfer contacts in vCard format (file extension: vcf) from other Bluetooth devices to your OpenScape CP700 and save them in the Conversations list. You can also send entries from the Conversations list as vCards to other Bluetooth-enabled devices.
Due to the diverse range of PCs, smartphones and PDA devices currently available, we are unable to provide universal instructions on how to transfer vCard files in this manual. The instructions for data transfer via Bluetooth provided in the relevant manufacturer documentation should be observed.
Receiving a vCard
Prerequisite: The Bluetooth function on your OpenScape CP700 is activated page 153. A vCard file is stored on your Bluetooth-enabled device (PC, tablet, mobile telephone, etc.). Start the data transfer. If a vCard is transmitted, you will be prompted to accept the data transfer. Example:
Accept Q _
Press the Softkey to allow the data transfer.
Saving contacts
Save Q _
Press the Softkey again to save the vCard(s) to the contact list. You will receive confirmation.
140
Sending a vCard
Sending to a paired device
Prerequisite: The receiving device is included in the list of paired devices, Bluetooth is activated on the device and can receive vCards.
Select the required contact from the Conversations menu.
Georg Simon Ohm
- O_ �
The selected contact is highlighted. Open the contact.
Share contact _
Press the Softkey. The menu for paired devices opens. A search is initiated for devices.
Smartphone
_
or
Use the Softkey to confirm sharing on the relevant paired device. The vCard for the entry is sent. (You will receive confirmation).
Perform the necessary steps on the destination device to save the vCard data.
Sending to an unpaired device
Prerequisite: Bluetooth is activated on the device and the device can receive vCards.
Select the required contact from the Conversations menu.
Georg Simon Ohm
- O_ �
The selected contact is highlighted. Open the contact.
Share contact _
Press the Softkey. The menu for paired devices opens. A search is initiated for devices. Wait until the relevant unpaired device appears.
Tablet
_
Use the Softkey to confirm sharing on the relevant device. The vCard for the entry is sent (you will receive confirmation).
Perform the necessary steps on the destination device to save the vCard data. Detected devices are then deleted from the list.
141
Using a Bluetooth conference phone
You can connect a Bluetooth conference phone to your OpenScape CP700, which is approved for use with the OpenScape CP700. Ask your administrator about approved conference devices.
Connecting a Bluetooth conference phone
Below is an example of connecting and operating a conference phone.
Prerequisite: The Bluetooth function on your OpenScape CP700 is activated page 153. The conference phone is ready for use but switched off (see conference device User Guide).
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Bluetooth
- _ Open using the Softkey.
Paired devices
-_
Open using the Softkey.
Finding and pairing the Bluetooth conference phone
Hold down the trim key on the conference phone for two seconds until the blue display light flashes (Warning: the device must be switched off first � observe the instructions in the operating instructions of the conference equipment).
Nearby devices
�_
Start the search for new devices with the Softkey. If needed, start or adjust the paging function on the Bluetooth device.
Nearby devices
�_
Located devices are displayed. Repeat the search if appropriate with the Softkey.
? Multiconference
-_ Select the conference phone and open with the Softkey.
� Enter pairing PIN...
Q_
j
The pairing PIN for the conference phone is requested.
Enter the pairing PIN ("0000") and confirm with the Softkey. Following successful pairing, the device is added to the list of paired devices. You hear a short confirmation tone from the conference phone before it switches itself off again.
142
Connect/disconnect the conference device with OpenScape CP700
The conference phone must still be connected to the OpenScape CP700. If you want to subsequently use the conference phone at another location, for example, you should first disconnect it from the OpenScape CP700.
Select the conference device from the list of paired devices.
�_ ?Multiconference -Z^
or
Confirm with the Softkey to connect. The connection is immediately established and the conference phone is ready for use.
�_ ?Multiconference -Ss ^
Confirm with the Softkey to disconnect. You will receive a corresponding confirmation.
Exit the menu if appropriate.
Testing the Bluetooth conference phone
:
or
Answering a call
Prerequisite: The conference device is ready for operation and the OpenScape CP700 is in idle mode.
Both the phone and the "conference device" ring. The caller is displayed. To answer the call, you can now:
Press key.
Answer O _
or
Press the Softkey shown. Press the On/Off key on the "conference device".
You are connected with the other party. The "conference device" is switched on. You can now, for example, initiate a consultation call or accept a second call to set up a conference.
:
or j
Calling a participant
Prerequisite: The conference phone is ready for use but switched off. The OpenScape CP700 is in idle mode. Press key.
Enter the phone number. The "conference device" switches on automatically. Once the subscriber answers, you can set up a conference via a consultation or second call.
143
Using a Bluetooth device
You can control calls on the HFAG (hands-free audio gateway, e.g. mobile device) from your OpenScape CP700 phone via Bluetooth.
Once your mobile device is connected to CP700 through the Bluetooth, you can see the mobile's battery level on the top of your CP700 main menu screen.
Incoming HFAG call
Bluetooth status bar icon indicates an HFAG call. For more information about how to proceed during incoming call, see "Receiving a call" Page 106.
Connected HFAG call
144
Bluetooth status bar icon indicates an HFAG call. The "End audio" button transfers the HFAG call audio from the OpenScape Desk Phone CP700/CP700X to the HFAG.
The "Pull audio" button reroutes the audio stream from HFAG back to OpenScape CP700. The "Move to mobile" button reroutes the audio stream from OpenScape CP700 to the HFAG. Call is removed from the CP phone. For more information about how to proceed during a call, see "During the call" Page 125.
Outgoing HFAG call
Outgoing Call Dialing
Bluetooth status bar icon indicates an HFAG call.
Failure in dialing the outgoing HFAG call is indicated by the HFAG by one of the unsolicited extended response indication codes:
� NO CARRIER � BUSY
145
� NO ANSWER � DELAYED � BLACKLISTED
Outgoing Call Ringing
HFAG call states in Main Menu Screen
Incoming HFAG call in the Main menu screen
The icon with the Bluetooth rune index indicates incoming HFAG call.
146 Connected HFAG call in the Main menu screen
The icon with the Bluetooth rune index indicates connected HFAG call.
HFAG call states in Conversations Screen
Connected HFAG calls are displayed in the conversation list. The HFAG call is distinguished from native calls by a special call state icon under the user name or number.
147
Anonymous mode
As a User, you are able to configure "Hide mobiles data". In this mode, no celler information will be presented, only presence and state of the call. All Bluetooth calls are logged to Anonymous conversation.
148
Using Bluetooth keyboard
Bluetooth keyboard can be paired with phone in User settings section under "Paired devices". After successful pairing keyboard appears in the paired devices list.
There can be only one Keyboard device connected at the same time.
Special "keyboard" icon should be shown in status bar when Bluetooth keyboard is connected.
Parallel usage of Bluetooth keyboard and phone keypad is possible. Phone interface differentiates between events from Bluetooth keyboard and phone�s keypad and shows speller and its settings only for phone�s keypad.
Supported languages � German, English, French, Italian and Spanish � For other languages, English layout will be used.
Navigation keys
Navigation keys work as following: � Direction keys should work as direction keys on 5-way navigator � Enter OK � Backspace Back � Esc Go to landing screen � Volume keys Volume keys � Mute key Microphone mute � Page down key moves highlight down by the number of screen lines. Since
this is only CP600 that is equivalent to 5 down nav. key presses � Page Up key equivalent to 5 up navigation key presses � Home key equivalent to long press Up navigation key presses � End key equivalent to long press Down navigation key presses
When phone is in idle state, pressing number keys on keyboard initiates dialing in the same way as number keys on keypad do.
When phone is in call, pressing number keys on keyboard sends DTMF tones in the same way as number keys on keypad do.
149
Keyboard pairing modes
Keyboard initiates pairing and sets the pairing mode. The pairing mode differs depending on the keyboard type and manufacturer.
There are three possible pairing modes supported: � Simple pairing (passkey entry) - if keyboard initiates "simple pairing", PIN is
generated by keyboard and CP700 shows this PIN on display and waits until the number is typed on the keyboard. � Legacy (numeric comparison) - if keyboard initiates "legacy" pairing, CP700 generates random number, displays it to user and waits until the number is rewritten on the keyboard. � Just works - if keyboard initiates "just works" pairing, CP700 displays Bluetooth keyboard pairing request and waits until it is confirmed.
150
Using Bluetooth "Remote button"
Bluetooth Remote button can be paired with the phone in User section under "Paired devices". After successful pairing, the Remote button is shown with a keyboard profile in paired devices list. The Remote button device behaves as Bluetooth keyboard device until the user configures it to be a Remote button. When Remote button is enabled then the device appears, and behaves, as a Bluetooth Remote button device.
By pressing the Remote button, you can trigger certain action (e.g. under the Function keys or on OpenScape Key Module 600) configured by you on your OpenScape CP700. You can choose from the following keys: � Function keys � Key Module keys Please note that the shifted level function of an Function keys cannot be selected. Using the Configuration option leads to the Configuration Menu for that device. The device name is "Selfie" in the screens shown.
In this Configuration Menu the device can be identified as a Bluetooth Remote button device via the "Remote button" status. The action of the entry allows the Bluetooth Remote button device to be configured.
151
Selecting the "Remote button" menu above leads to the screen that allows this Bluetooth Remote button device (called Selfie) to be configured. The Function keys s are identified by their key label in the "Select key" screen.
Selecting the "Select key" menu above leads to the screen that allows the Function keys for this Bluetooth Remote button device to be configured.
152
Only a Function keys with a function configured can be selected to be triggered by the Bluetooth Remote button click. All unallocated keys are hidden.
Function keys from any attached Key Module are potentially available to be selected. No shifted level keys can be selected.
The "Configure remote button" screen now shows the label for the Function keys that has been configured to be triggered by this Bluetooth Remote button device.
Trigger on reconnect
If the Bluetooth Remote button is disconnected (e.g. the device is in energy saving mode) and you want to reconnect it, the following may happen based on the settings of the functionality "Trigger on reconnect". � If enabled, the remote button will connect and trigger the configured Function
key at the same time. You need to press the Remote button only once. � If disabled, you need to press the Remote button twice. First time it will re-
connect and second it will trigger the configured Function key.
153
Bluetooth settings
Activating and deactivating Bluetooth
Service/Settings
z
@
� The Bluetooth function was activated for your phone by the administrator.
You can also configure this setting via the Web interface page 227. Press the Main Menu key, if needed.
_ Open using the Softkey.
$ User settings
$ Bluetooth Active
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
- _ Open using the Softkey.
�_
Activate with the Softkey. The Bluetooth function is activated and is now available.
�
Bluetooth on
A Bluetooth icon appears in the status bar.
Changing the Bluetooth name of your OpenScape CP700
Here you can determine which name your OpenScape Desk Phone CP700/ CP700X should use to register at other Bluetooth devices.
z You can also configure this setting via the Web interface page 227.
By factory default, the Bluetooth name is: OpenScape CP700 BF:4B:7C. If you are currently in the Bluetooth configuration, then the phone is visible. If you exit the menu, it will be hidden again after a short time.
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Bluetooth
- _ Open using the Softkey
Configuration
-_ Open using the Softkey
154
Phone name
K _ Open using the Softkey. The current name is displayed.
� OpenScape CP700 BF:4B:7C
Q_
j
The predefined name appears. Change to the desired name and conclude your input with the Softkey.
_ Bluetooth - Configuration Q Save the setting by selecting the Softkey.
Managing Bluetooth devices
The following functions are available in the Bluetooth pairing manager: � Adding Bluetooth devices � Deleting Bluetooth device list � Connecting or disconnecting paired Bluetooth devices � Removing single Bluetooth devices from the list � Renaming Bluetooth devices in the list
The OpenScape CP700 is visible for other Bluetooth devices in the vicinity when you are in this menu.
Adding Bluetooth devices
If your Bluetooth device has a NFC reader (Near Field Communication), it can be paired very easily with your OpenScape CP700, see page 136.
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Bluetooth
- _ Open using the Softkey.
Paired devices
-_ Open using the Softkey.
Paired devices
�_
Paired devices are displayed. Start the search for new devices with the Softkey. If needed start or set the pairing function on the Bluetooth device.
Nearby devices
�_ Located devices are displayed. Repeat the search if needed with the Softkey.
? Headset
�_
If at least one new device was found, select the relevant Bluetooth device and open with the Softkey.
Accept Q_
Confirm the pairing prompt with the Softkey. The Bluetooth device is paired and added to the list.
155
or
� Enter pairing PIN...
Q_
j
A pairing PIN is requested
Enter the pairing PIN and confirm with the Softkey. The Bluetooth device is paired and added to the list.
Your OpenScape CP700 is now "paired" with the Bluetooth device, but not yet connected page 155.
Pairing is only performed the first time contact is established between a Bluetooth device and your OpenScape CP600. If the Bluetooth device is successfully paired, no further access authorization checks are necessary. Instead, each subsequent check uses the previously created link key.
Connecting/disconnecting a Bluetooth device
@
Prerequisite: At least one Bluetooth device is listed. Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Bluetooth
- _ Open using the Softkey.
Paired devices
-_
Open using the Softkey. Paired devices are displayed.
You receive a message that the OpenScape CP700 is now visible for other Bluetooth devices while you are in this menu.
Select the relevant Bluetooth device.
? Headset - Z � _
or
Confirm with the Softkey to connect. You will receive a corresponding confirmation. It often suffices to switch on the Bluetooth device in order to establish the connection automatically.
? Headset - S � _ ^
Confirm with the Softkey to disconnect. You will receive a corresponding confirmation. The connection is dropped automatically if you switch off the Bluetooth device.
Exit the menu using the backspace key.
156
@
Connecting/disconnecting a Bluetooth device automatically
If your Bluetooth device is proximity-system enabled, Proximity Monitoring is activated by default. This means that when the paired device comes into the immediate vicinity of the OpenScape CP700, the connection is established automatically. If the device is removed from the vicinity, the connection is dropped automatically. The default setting is for Proximity Monitoring to be enabled but you can disable it at any time.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings $ Bluetooth
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
- _ Open using the Softkey.
Paired devices
-_
Open using the Softkey.
You receive a message that the OpenScape CP700 is now visible for other Bluetooth devices while you are in this menu.
? Headset -Ss � _ �
Paired devices are displayed.
Select the relevant Bluetooth device.
and open it. The status of the device is displayed and activated, for example, with "(aud)".
Configure U_
Open the configuration menu with the Softkey. Select the "Proximity Monitoring" function.
Proximity Monitoring � _ Deactivate with the Softkey.
? Headset -S �_
..Proximity Threshold
K_
Proximity Monitoring is deactivated.
Setting the Proximity Threshold
You can set the "Proximity Threshold" if appropriate to suit the required circumstances.
Open the setting for the Proximity Threshold by selecting the Softkey1.
X_
or
Use the Softkey to increase the proximity.
OE _ Use the Softkey to reduce the proximity.
1. The display shows the current setting
157
or
"
Adjust using the toggle key
Proximity Threshold
Q_ Confirm the setting with the Softkey.
Configure paired device
Q_
Save the setting with the Softkey and exit the menu.
Checking the proximity display
Check different positions of your Bluetooth device at which the connection can still be maintained.
Proximity Indicator
This is a read-only setting.
@
Activating/deactivating audio
If no audio function is provided for your Bluetooth device, you should disable audio in your device's settings. The function is always activated by default. Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Bluetooth
- _ Open using the Softkey.
Paired devices
-_
Open using the Softkey.
You receive a message that the OpenScape CP700 is now visible for other Bluetooth devices while you are in this menu.
Smartphone -Z � _ �
Paired devices are displayed.
Select the relevant Bluetooth device.
and open it. The status of the device is displayed and activated, for example,
with the icon ^ for "Proximity Monitoring".
Configure U_
Open the Configuration menu with the Softkey. Select the "Use for phone audio" function.
Use for phone audio
�_
_ Configure paired device Q
Deactivate with the Softkey.
Save the setting by selecting the Softkey. The icon Z for the device name was
removed.
158
@
Deleting a Bluetooth device from the list
You can delete a single Bluetooth device from the list, for example, if it will no longer be in the vicinity for an indefinite period. Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Bluetooth
- _ Open using the Softkey.
Paired devices
-_
Open using the Softkey. You receive a message that the OpenScape CP600 is now visible for other devices in the vicinity as long as the menu is open.
? Headset - Z � _ �
Paired devices are displayed. Select the relevant Bluetooth device. and open it.
Remove �_ Confirm deletion with the Softkey.
Remove �_ @
Confirm deletion again with the Softkey.
Renaming a Bluetooth device in the list
A Bluetooth device is entered in the list with the name set in the device. This is often the device type. You can change this name. Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Bluetooth
- _ Open using the Softkey.
Paired devices
-_
Open using the Softkey. You receive a message that the phone is now visible for other devices.
? Headset - Z � _ �
Paired devices are displayed. Select the relevant Bluetooth device. and open it.
Configure U_ Open the Configuration menu with the Softkey.
159
Name
Headset K_ The current name is displayed. Open the field name with the Softkey.
� Headset
Q_
j
The predefined name appears. Change to the desired name and conclude your input with the Softkey.
Configure paired device Q_ Save the setting by selecting the Softkey.
Blacklist for Bluetooth devices
The blacklist contains the Bluetooth devices for which a connection setup attempt should be rejected by the OpenScape CP700. The connection will only be allowed if the setup attempt comes from the OpenScape CP700.
Adding Bluetooth devices
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Bluetooth
- _ Open using the Softkey.
Blacklist
�_ Open using the Softkey.
No devices
_
Blacklisted devices are displayed. In this example, the blacklist contains no devices.
Blacklist
�_ Start the search for the devices in the vicinity with the Softkey.
Nearby devices
�_ Repeat the search if necessary with the Softkey.
Smartphone
�_ ^
Open a located device in the search list with the Softkey. You see the following message, for example: "Smartphone added to the blacklist". The device is deleted from the search list.
Add another device to the blacklist if needed.
or exit the search menu.
160
Removing a Bluetooth device from the blacklist @ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Bluetooth
- _ Open using the Softkey.
Blacklist
-_ Open using the Softkey.
Smartphone
� _ Open the device Softkey.
Remove �_ ^
Confirm deletion with the Softkey. The entry is deleted from the blacklist. You see the following message, for example: "Smartphone removed from the blacklist".
Exit the menu.
Eddystone Beacon
Beacons are small devices that use Bluetooth to connect to smartphones or tablets in the environment. In the retail sector, for example, they are used to present personalized special offers to customers.
The phone can use Beacons to connect to smartphones or tablets in the area via Bluetooth. You can then, for example, exchange information between the phone and a smartphone. Eddystone is an open source project by Google for Beacon applications.
Set-up/deactivate Eddystone Beacon
z
@
You can also configure this setting via the web interface page 227. Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Bluetooth
- _ Open using the Softkey.
Beacon
-_ Open using the Softkey.
Mode
Disabled K_ The current status is displayed. Open the mode with Softkey.
Disabled
� _ Deactivate with Softkey,
161
or
Eddystone
�_
or
Activate with Softkey,
iBeacon
�_
Activate with Softkey.
Set up connection for telephone beacon to a server
Select input for URI
URI
_ https://unify.com K Current address is displayed. Open using the Softkey.
� https://unify.com
Q_
j
The predefined HTTPS address appears.
Change to the desired address and conclude your input with the Softkey. This should be an HTTPS address that is as short as possible. For long addresses, use a URL shortener to shorten it. It cannot be changed when setting up iBeacon.
Set up interval
Select input for Interval (ms)
Interval (ms)
1000 K_ Current interval is displayed. Open using the Softkey.
� 1200
Q_
j
The predefines interval appears. Change to the desired value and conclude your input with the Softkey.
Q_ Save the settings with the Softkey.
162
Making calls with multiple lines
When configured (ask relevant Administrator), you can belong to a team of members with multiple lines: team or executive/secretary groups. Line/trunk keys (MULAP keys) page 163 are available on your phone.
Trunks
A distinction is made here between primary, secondary, and phantom lines. Each of these line types can be used on a private or shared basis page 162.
Primary line
All multi-line telephones have a primary line. This line can be reached in the usual manner via your public phone number. Incoming calls to your number are signaled on this line.
Secondary line
A secondary line on your phone is used as a primary line by another participant. Your primary line, which is configured on another telephone, simultaneously functions as the secondary line on that telephone.
Private line
A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone.
Shared line
A line that is configured on multiple telephones. The line status is displayed for all telephones that share this line. If, for example, a shared line is being used by a telephone, a status message indicating that this line is busy is displayed on all other telephones sharing the line.
Direct call line
A line with a direct connection to another telephone. You can see the status of the line from the LED.
Line Seizure
The line assignment is dependent on the configuration (ask your responsible Administrator). If the automatic line seizure is configured, a line is automatically assigned upon lifting the handset or pressing the loudspeaker key.
MULAP X MULAP X
163
Line/trunk keys
On a Multi-Line phone the freely programmable keys function as line/trunk keys.
Every key configured as a "line key" (key marking: MULAP X a.k.a Multi-Line Appearance) corresponds to a line.
As a team member, you yourself can assign the following functions to keys: page 95: � Direct station selection (DSS) � Group call on/off
(not for main phone in the executive/secretary group) � Ring transfer on/off
(only in executive/secretary group)
Otherwise, you can assign a key with the "MULAP forwarding" (call forwarding) function for each line.
LED displays for line/trunk keys
LED
_ Off
Meaning � the line is in idle mode.
� flashes1 � On
� Incoming call on the line � "Hold reminder" is activated � the line is on "Hold".
� the line is busy.
1 Flashing keys are represented by this icon in this manual, without reference to the frequency of flashes. The flashing interval represents different statuses, which are described in detail in the corresponding sections of the manual.
Accepting calls on the line/trunk keys
Prerequisite: Your phone rings and/or the line/trunk key flashes quickly.
-�
^ or
Press quickly flashing line/trunk key in the left panel or on a connected OpenScape Key Module 600.
Lift the handset.
With handset on hook: Speakerphone mode.
Dialing with line/trunk keys
-_
j ^
or
Press the free line/trunk key in the left panel or on a connected OpenScape Key Module 600 via which you wish to establish your connection. Dial phone number. If the participant answers: Lift the handset. With handset on hook: Speakerphone mode.
164
Release MULAP X MULAP X MULAP Y
Hold a call on a line/trunk key and then accept again
Prerequisite: You are conducting a call via one of your group's lines.
�
if needed \ or
Holding
Press the Hold key.
Replace the handset.
-_
Press the Function key for Release, if it is set up.
As required per configuration (ask relevant Administrator), so that other team members can also accept the call on hold.
Accept again
-� Press the slowly flashing line/trunk key.
Alternately phone on several lines
Prerequisite: You are conducting a call via one of your group's lines. Another line key flashes.
-� Press the flashing line key. The first call partner is waiting on the other line.
-�
Press the slowly flashing line/trunk key. Second call partner waiting. You can change as often as you like. Press the slowly flashing line key.
Release MULAP X
165
MULAP privacy release
If authorized (ask relevant Administrator), you can assign the "MULAP privacy released by:" function to a key on your phone page 95.
Setting up a conference via the menu is no longer required in this case. Your team partner simply has to press the flashing line/trunk key for your line on his/ her phone and can then immediately take part in the conference.
[ You are conducting a call.
-_
Press key. LED lights up.
Up to 3 team members can now enter the conference.
Prerequisite: The line on which you are speaking is configured as a line/trunk key on the other phone.
-� Press the flashing line key.
166
Direct station selection keys
Each team member has a DDS key for every other team member. As a result, each team member is directly accessible to other team members by the simple press of a key. Unlike a name key, a DSS key signals to you the status of the other extension via the LED.
LED displays for DSS keys
There are two styles of DSS key status indication via LED: the OpenStage style (default) and the CP style.
OpenStage style (default)
LED
_ Off � Green, steady
Meaning � The team member's phone is idle � The team member's phone is logged off.
� The team member is phoning
Green, flashing
� quickly1
� The team member is being called, please accept. � The team member has activated DND. � Another team member is being called and has not
yet answered.
Green, flashing � You are on call with the team member and you have
slowly
placed the call on hold.
1 Flashing keys are represented by this icon in this manual, without reference to the frequency of flashes. The flashing interval represents different statuses, which are described in detail in the corresponding sections of the manual.
CP style
LED
_ Off
� Red, steady � Red, flashing
Meaning � The team member's phone is idle � The team member's phone is logged off. � The team member's phone is busy � The team member's phone is on hold by another station � You are calling the team member's phone.
� The team member has activated DND
Green, blinking � The team member is calling you.
� The team member's phone is being called by anoth-
�
Green, flashing1
er station � A waiting call is signaled on the team member's
phone and the call is from another station
� Amber, steady
� You are on call with the team member and you have placed the call on hold.
1 Flashing keys are represented by this icon in this manual, without reference to the frequency of flashes. The flashing interval represents different statuses, which are described in detail in the corresponding sections of the manual.
If you want to change to the CP style of the DSS key status indication via LED, see page 80.
Party B Party B
Party B Release Party B
167
Directly call team members
�_
or
Press the DSS key.
̤
^ or
If the desired team member is on the phone, the DSS key on your phone lights up. In this case you can still call if second calling (call waiting) is permitted to team members.
If the participant answers: Lift the handset.
With the handset on hook: Speakerphone mode.
Transferring an existing call
�_
\ or
Press the direct station select (DSS) key and, if needed, announce the call. Replace the handset.
-_ Press the disconnect key, if such a key has been configured.
Pick up call for another member
̣
^ or
Press the blinking direct station select (DSS) key or line/trunk key. Lift the handset. With the handset on hook: Speakerphone mode.
168
Service/Settings Service Menu
Forwarding calls for lines
@
You can immediately forward internal and/or external calls to your lines to different internal or external phones (destinations). If you activate call forwarding for a line, this shall apply to all line keys of your group for this line.
Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with the Softkey.
Destinations
-_
Open with the Softkey. Select "Frwrdng. MULAP on".
Frwrdng. MULAP on
_
or
Confirm.
Fwd. MULAP
-_ If available, press the key. (You have incompletely saved the "Fwd. MULAP" key
without type and destination of the forwarding page 95).
MULAP X
-_
or j
Press the required line key. Enter and confirm the desired line/trunk number.
1=all calls
_
or
Confirm. Select "2=external calls".
2=external calls
_
or
Confirm the option shown Select "3=internal calls".
3=internal calls
_
j
Confirm. Enter the destination number.
Save
_ Confirm.
or
Fwd. MULAP
-_ If available, press the key. (You have also saved the type and destination of the
forwarding to the "Fwd. MULAP" key, page 95.)
169
Deactivate call forwarding
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
- _ Open with the Softkey.
Destinations
-_
Open with the Softkey. Select "Frwrdng. MULAP off".
Frwrdng. MULAP off
_ Confirm.
MULAP X
Fwd. MULAP
Fwd. MULAP Fwd. MULAP Fwd. MULAP
-�
or j or
Press the required line key. Enter the desired line/trunk number.
-�
If available, press the key.
If call forwarding is activated for a line, a special dial tone rings when occupied.
Understanding LED notifications for the key "MULAP forwarding"
-_
or
LED on the "Fwd. MULAP" is dark � no call forwarding active for this line.
-�
or
LED on the "Fwd. MULAP" lights up � call forwarding active for this line.
-� LED on the "Fwd. MULAP" flashes slowly � line is the destination of a forwarded
call.
170
Switch calls directly to executive
All calls for the executive are usually only acoustically signaled in the secretary office. You can set the acoustic signaling so that the calls are only acoustically signaled on the main phone or on an assigned second phone.
Requirement: On your phone there is a key assigned with the "Ring transfer executive/secretary" function.
Activating
_ Ring transfer executive/secretary -
or
@
Press key. LED lights up. Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
- _ Open with the Softkey.
Destinations Call transfer on
-_
Open with the Softkey. Select "Call transfer on".
_ Confirm.
Ln.
-_ Press the required line key.
or
j Enter the desired line/trunk number.
Deactivating
� Ring transfer executive/secretary -
or
@
Press key. LED goes out. Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
- _ Open with softkey.
Destinations
-_
Open with softkey. Select "Call transfer off".
Call transfer off MULAP X
_ Confirm.
-_
or j
Press the required line key. Enter the desired line/trunk number.
171
172
Leave group Join group
Hunt group Hunt group Leave group
Group calls / hunt group
If configured (ask relevant Administrator), your connection is part of a team. The team consists of internal phone connections that can make use of particular functions.
@
Group call on/off
If your phone is connected to a system network via LAN, pay attention to specific features page 210!
If this has been configured (ask relevant Administrator), you will belong to one or more groups of members who can be reached via a hunt group or group call phone number. Calls are signaled on all telephones in the group either in succession (=hunt group) or simultaneously (=group call), until a member of the group answers the call.
Every party in the group can also remain available under his/her own phone number.
You can activate and deactivate the call for the hunt group, group call, or for the individual lines of a group.
You belong to a hunt group or group call group
Press the Main Menu key, if needed.
Select "Leave group".
_
or
Confirm. Select "Join group".
_
or
Confirm.
-_
or
Press the Function key in the left panel or in Favorites or on a connected OpenScape Key Module 600, if such a key has been configured.
-�
@
Press key.
You belong to multiple groups
Press the Main Menu key, if needed. Select "Leave group".
_ Confirm.
173
or
Select "Join group".
Join group
_
or
Confirm.
Hunt group
-_
or
Press key.
Hunt group 301 X Group names 301 Group names
-�
or
Press key. In the Notification area of the display you can see if a selected group is active or inactive. If an "X" appears between the group/line number (e.g. 301) and the group name, the call is active for this group/line.
No "X" means that the call is deactivated.
Exit Leave group Join group #=All groups off *=All groups on
_
or
Confirm to select another group/line number.
_
or
Confirm. The call is deactivated for the displayed group/line.
_
or
Confirm. The call is activated for the displayed group/line.
_
or
Confirm. The call is deactivated for all groups/lines.
_ Confirm. The call is activated for all groups/lines.
If you have activated the call for another group/line, or deactivated the call for all groups/lines to which you belong, a special dial tone rings when you lift up the handset.
174
Call pickup in pickup
_
Accepting calls for a colleague in the team
You can pick up calls for phones within a team (Call pickup group; ask relevant Administrator), on your phone; also during a call. In contrast to the direct station select function, you do not need any configured direct station select (DSS) to do this, see Page 166.
Prerequisite: Your phone rings briefly. In the top row of the display, "Call with:" appears, with the phone number or name of the initiator and, on the bottom row, the phone number of name of the caller.
Confirm to pick up the call for your colleagues.
Service/Settings Service Menu
Connecting call
You can have calls to your handset signaled acoustically on up to five other telephones. The call is received by the person who answers the call first.
If your phone is connected to a system network via LAN, pay attention to specific features page 213!
Saving/displaying/deleting phone for group ringing
@ Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with softkey.
Destinations Group ringing
-_
Open with softkey. Select "Group ringing".
_ Confirm.
Connect Tln Save Connect further Tln display/delete
_
j
Confirm.
Enter the internal phone number of the party to be added. The party name is displayed.
_
if needed
Confirm.
_
or
Confirm to add further parties.
_ Confirm to display or delete parties.
Delete Exit
Group ringing off
175
_
or
Confirm to, for example, delete the currently displayed party from the ringing group.
_
Confirm to select another party.
If your phone is connected to a ringing group, you can see the phone number or name of the initiator on the display (top row) and that of the caller (bottom row).
Delete from all ringing group phones
@ Press the Main Menu key, if needed. Select "Group ringing off".
_ Confirm.
176
Service/Settings Service Menu
Calls on Universal Call Distribution (UCD)
If configured (ask relevant Administrator), you will belong to a group of members (agents) to whom calls will be assigned. An incoming call is always delivered to the agent who has been idle the longest.
Login/logout at beginning/end of use
@ Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with softkey.
Destinations
-_
Open with softkey. Select "Universal Call Distribution".
_ Universal Call Distribution -
Open with softkey
Log on
_
or
Confirm.
Log off
_
j
Confirm.
Enter your identification number ("Operator") when logging in (ask relevant Administrator).
Log in/out during working hours
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
- _ Open with softkey.
Destinations
-_
Open with softkey. Select "Universal Call Distribution".
_ Universal Call Distributi- - Open with softkey.
not available
_
or
Confirm.
Available
_ Confirm.
177
Service/Settings Service Menu
@
Requesting/activating post-processing time
If you want to follow-up on your last call without being disturbed, you can request/activate a post-processing time. Your phone is removed from the call distribution for a set amount of time, or until you log back in.
Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with softkey.
Destinations
-_
Open with softkey. Select "Universal Call Distribution".
_ Universal Call Distribution -
Open with softkey
post-processing on
_
or
Confirm.
post-processing off
_ Confirm.
Activating/deactivating night service for Universal Call Distribution
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
- _ Open with softkey.
Destinations
-_
Open with softkey. Select "Universal Call Distribution".
_ Universal Call Distribution
Open with softkey Select "UCD night on".
UCD night on
_
or
Confirm. Select "UCD night off".
UCD night off
_ Confirm.
178
Service/Settings Service Menu
Display the number of waiting calls
@ Press the Main Menu key, if needed. _ Open using the Softkey. - _ Open with softkey.
Destinations
-_
Open with softkey. Select "Universal Call Distribution".
_ Universal Call Distribution -
Open with softkey
Calls in queue
_ Confirm.
Ringer cutoff on Ringer cutoff off
DND on DND off
179
Private sphere/security
Activating/deactivating idle function
If you do not wish to take calls, you can activate idle mode. Calls are only displayed via one call symbol and on the display.
@ Press the Main Menu key, if needed. Select "Ringer cutoff on"
_
or
Confirm. Select "Ringer cutoff off"
_ Confirm.
Activating/deactivating do not disturb
@
If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, while external callers reach another pre-defined phone (ask relevant Administrator).
Press the Main Menu key, if needed.
Select "DND on".
_
or
Confirm. Select "DND off".
_
Confirm.
A special dial tone (whirring continuous tone) reminds you that DND is on when you lift the handset.
Authorized internal callers automatically override the DND feature after five seconds.
180
Suppress call ID Restore caller ID
Caller ID suppression
You can stop your phone number or name from appearing on the display of those you phone externally. This remains active until you reverse it.
Activating
@
Press the Main Menu key, if needed. Select "Suppress call ID"
_
@
Confirm.
Deactivating
Press the Main Menu key, if needed. Select "Restore caller ID"
_
Confirm.
� The relevant Administrator can activate/deactivate phone number sup-
pression for all phones.
Lock phone Unlock phone
181
Security
Protecting the phone from misuse
@
You can stop unauthorized parties from using certain functions on your phone while you are away. E.g. the dialing of external phone numbers and access to your mailbox can be prevented. Ask your Administrator which functions are locked.
Locking the phone
Press the Main Menu key, if needed.\
Select "Lock phone".
_ Confirm. The Functions dialog opens.
j Enter code (lock code) page 183.
In locked mode a special dial tone rings when you lift the handset. You can dial internal numbers as usual.
Your phone can also be (un)locked from an authorized station page 182.
@
Unlocking the phone
Press the Main Menu key, if needed. Select "Unlock phone"
_ Confirm. The Functions dialog opens.
j Enter code (lock code) page 183.
182
Locking a different phone to prevent misuse
If configured (ask relevant Administrator), you can lock other phones against unauthorized use and then unlock them.
If the phone user has locked his/her phone and forgotten his/her personal lock code, you can unlock the phone using this function.
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
- _ Open with the Softkey.
Select "PIN and Authorization".
_ PIN and Authorization - Open with the Softkey.
Central code lock *=Code lock on
_
j
Confirm. Enter the internal phone number of the phone that should be (un)locked.
_
or
Confirm.
#=Code lock off
_ Confirm.
183
@
Saving personal lock code
For the functions � Locking the phone to prevent misuse page 181 � Using a different phone in the same way as your own page 192
in order to assign, you must enter a personal code (PIN) which you can define yourself.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
- _ Open with the Softkey
Select "PIN and Authorization".
_ PIN and Authorization - Open with the Softkey.
Change PIN
_ Confirm.
Old PIN: New PIN:
Request for current PIN. j Enter the current 5-digit PIN.
If you have not assigned a PIN as yet, use the default one: "00000".
Request for new PIN. j Enter the new 5-digit PIN.
Re-enter PIN:
Request for re-entering the new PIN. j Re-enter the new code.
� If you have forgotten your code, contact the relevant Administrator for
help. Your PIN can be reset to the default one: "00000".
184
Service/Settings $ User settings
User password
Your User password protects your user settings. You can also use the User password to fully lock your telephone page 186.
z
@
The administrator may have configured the following settings:
� The password is deactivated: You do not have the option of configuring user settings. The message "Password is deactivated" is displayed.
� The password is temporarily locked: You do not have the option of configuring user settings at this time. The message "Password is blocked" is displayed.
� After initially logging on to a user area, you may have to replace the default password with a new password.
� A password can have a predefined period of validity: You will have to create a new password when the period ends. The message "Change password (x days remaining)" will alert you to this at the appropriate time. The message "Password has expired" appears when the validity period has expired. Confirm "Change password" and change the password as described in this section.
� If you repeatedly enter the wrong password (2 to 5 times), additional attempts are blocked. You can make another attempt after a predefined time.
� It is possible that you will not be able to re-use a previously used password for a period of time, which means you have to create another "new password".
� Your administrator can tell you about the rules for what and how many characters can or must be used in the password.
The preset password "000000" corresponds to a blank password. In other words, the phone cannot be locked and the user menu is not password protected (see also page 185).
You can also configure this setting via the Web interface page 227.
Press the Main Menu key, if needed.
_ Open using the Softkey
- _ Open using the Softkey.
if needed j
Enter and confirm the User password. Select "Changing user password".
Changing user password - _ Open using the Softkey
Current password
K _ Open using the Softkey
� ******
Q_
j
The input field is displayed. Enter the current password and conclude your input with the Softkey.
New password
K _ Open using the Softkey
� ******
Q_
j
The input field is displayed.
Enter the new password (at least 6 characters) and conclude your input with the Softkey.
185
Confirm password
� ******
K _ Open using the Softkey
Q_
j
The input field is displayed. Re-enter the new password and conclude your input with the Softkey.
Q_
Save your input. The new password is now valid.
Deactivating the password prompt
You can deactivate the phone's password prompt if a password has already been configured.
The deactivation of the password prompt does not affect the web interface page 227. As long as the password prompt is deactivated, you do not have access to the web interface via the User settings.
If you deactivate the password prompt, you can no longer lock the phone page 186 and the user menu is not password protected.
Service/Settings $ User settings
@ Press the Main Menu key, if needed. _ Open using the Softkey - _ Open using the Softkey.
if needed j
Enter and confirm the User password. Select "Changing user password".
Changing user password - _ Open using the Softkey
Current password
K _ Open using the Softkey
� ******
Q_
j
The input field is displayed. Enter the current password and conclude your input with the Softkey.
New password
K _ Open using the Softkey
� ******
Q_
j
The input field is displayed.
Enter six zeros ("000000") to deactivate the password request. Confirm your input with the Softkey.
Confirm password
K _ Open using the Softkey
� ******
Q_
j
The input field is displayed. Enter six zeros ("000000") once again. Confirm your input with the Softkey.
186
Q_ Save your input. The password is now deactivated.
#
j
Locking the phone
To protect the phone against unauthorized access, you can lock the phone so that nobody can make calls or change settings without knowing the User password.
You can only lock the phone if you set a User password page 184. The password for this must not be the default setting "000000". Check, if necessary, whether the telephone lock function has been activated for you by the administrator.
Activating the phone lock with a single key press
Hold down the key shown until the "Lock phone" message appears.
Enter code (lock code) page 183.
Dial emergency number
If an emergency number is entered on the phone by the administrator, Emergency call appears on the display for selection when you have activated the lock. You can also enter the emergency number via the dial pad.
Emergency call _ Press the Softkey. The saved emergency number is dialed.
oe Phone locked
The number will be dialed automatically without pressing the Z button. An empty option on the screen will be shown, therefore if you accidentally press the Z button, the call will not be canceled.
Unlocking the phone
The display shows: Phone locked.
j Enter code (lock code) page 183.
If the telephone is locked, an emergency number entered by the administrator can be input using the dial pad or dialed with the Emergency call option. If the phone is locked, selected dialing keys (see page 112) cannot be used. This also applies if the emergency number is saved on this key.
187
Other settings and functions
Connection costs
Service/Settings Service Menu
More features Show call charges
Display connection costs for your phone (not for U.S.)
For the current call:
� If the costs are to be displayed continuously during an outgoing call, this
function must be requested from the relevant Administrator of the network operator. The display of the call costs must be applied by the network operator and configured by the relevant Administrator.
Depending on the setting, call costs are displayed during or after the call. Depending on the network provider, no-charge external calls will also be displayed. On the display, "no charge" appears before or during the call. If no cost display is set up, the phone number dialed and/or the call length appear in the display.
If a call is transferred, the costs are assigned to the phone to which the call was transferred.
@
For all calls and for the last call held
First the call charges for the last charged call are displayed. After five seconds the connection charges incurred (total) are displayed.
Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with the Softkey.
Select "More features". -_ Open with the Softkey.
_ Confirm. The costs are displayed.
188
Saved Costs Exit
Query connection costs for another phone (not for U.S.)
If configured (ask relevant Administrator), you can also display the fee-based calls from other phones and print these too.
Prerequisite: You have programmed a key with the "Check costs" function page 95. If the LED lights up, a chargeable call has been made since the last query.
-_ Press key. The fee-based calls are displayed.
_ Also confirm to display further fee-based connections.
Print Delete Additional information Delete
_
or
Confirm with the Softkey.
_
or
Confirm with the Softkey.
_
or
Open with the Softkey.
_ Confirm with the Softkey.
189
Calling with call charge assessment
You can assign external calls to certain projects. Prerequisite: The relevant Administrator has set account codes for you.
Service/Settings Service Menu
Calls Account code #=Save
@ Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with the Softkey.
Select "Calls".
-_ Open with the Softkey.
_
j
Confirm. Enter account code.
_
j
Confirm. As required per configuration; ask relevant Administrator. Enter the external phone number.
You can also enter the account code during an external call in the same way.
190
Appointment function
You can arrange for the communications system to remind you of an appointment page 191. For this to happen, you need to save the desired times of the calls. This is possible for a period of up to 24 hours in advance or for a daily repeating appointment.
Save appointment @ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
-_
Open with the Softkey. Select "Timed reminder on".
Timed reminder on
_
j
if needed 2 or 7
Confirm.
Enter a 4-figure time, e.g. 0905 for 9.05 a.m. or 1430 for 2.30 p.m. With the "American" language setting (setting page 76) you can enter Code 2 for "a.m." or 7 for "p.m." (default = "a.m.").
One time only
_
or
Confirm.
Daily
_ Confirm.
Save
_ Confirm.
Deleting/querying a saved appointment
@ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
-_
Open with the Softkey. Select "Timed reminder off".
Timed reminder off
_ Confirm.
Delete
_
or
Confirm.
Exit
_ Confirm.
191
Reminder at 12:30 pm
�
or
^ \
Using timed reminders
Prerequisite: You have saved an appointment page 190. The saved time arrives. The phone rings. The appointment time is displayed.
Press key twice.
Lift the handset and put it back down.
If you do not accept the arranged call, this will be repeated five times before the appointment is deleted.
192
Using a different phone for a call in the same way as your own
@
Your phone can be temporarily used by others for an existing call, as if it where his/her own.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
-_
Open with the Softkey. Select "PIN and Authorization".
PIN and Authorization
-_
Confirm. Select "Temporary Phone".
Temporary Phone
_
j j if needed
Confirm. Enter phone number of the other user. Enter the other user's code. page 183.
Change PIN
_
j
If the other user has still not set a personal code, he/she is asked to do this on his/her phone.
Dial external number. After the end of the call, this status is removed again.
193
Using a mobile connection to a different phone
You can configure a mobile connection that your relevant technician has set up for you on a OpenScape CP700 prepared for it on the system. The original connection to the "guest phone" is deactivated. The mobile connection remains available for as long as you are logged into the "guest phone". Most of the functions and features (phone number, key assignment, authorizations) of your phone are available to you following login.
Mobility variants
There are two variants available for mobility: � Basic � Data privacy Configuration is carried out by the technician.
Basic
When "logging on" to the "guest telephone", the following settings are transmitted from the mobile connection: � Key assignment � Authorizations � Call forwarding In addition, outstanding messages or texts are signaled. "Guest phone" conversations are visible and can be used. The conversations you have made in the meantime are automatically deleted from the phone following logging off.
Data privacy
When "logging on" to the "guest telephone", the following settings are transmitted from the mobile connection: � Key assignment � Call forwarding � Authorizations (apart from user password) In addition, outstanding messages or texts are signaled. The user password is not transferred, so you have to create a new password on the phone. An empty conversation list is available to you which will be automatically deleted again after logging off from this phone.
194
Logging on to the "guest phone"
Log on to mobile connection to "guest phone". The phone thereby behaves like your own as regards cost allocation, key programming, call forwarding etc.
� Prerequisite: A mobile connection with your own number and a pass-
word has been set up for you (ask relevant Administrator). The "Mobile login" key is configured on the OpenScape Desk Phone CP700/CP700X if needed.
Mobile login
-_
or
@
Press the "Mobile login" key. if no key is configured, Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
Service Menu
-_
Open with the Softkey. Select "More features".
More features
-_
Confirm. Select "Mobile logon".
Mobile logon
_
j
Confirm. The "New phone no.:" request is displayed
Enter the "mobile phone number". The request "Code for nnn" is displayed (e.g. 834):
if needed j or
Enter the code word and confirm it.
Entry complete
_
Confirm.
The login procedure starts.
After correct login you will see your mobile phone number on the left of the screen.
195
Mobile login
Service/Settings Service Menu More features Mobile logoff
Transfer connection to next phone
If you want to transfer your connection from the first "guest phone" to a second "guest phone", log in to the second "guest phone" as normal (see page 194).
If you log in to another phone with your PIN number, without first logging out of the other phone, logout will take place automatically.
Logging off from the "guest phone"
If you no longer require a connection to the "guest phone", and/or if you want to change to another phone, log off the "guest phone".
-_
or
@
Press the "Mobile login" key. if no key is configured, Press the Main Menu key, if needed.
_ Open using the Softkey.
-_
Open with the Softkey. Select "More features".
-_
Confirm. Select "Mobile logoff".
_
Confirm. The logoff procedure starts.
The "guest phone" is now once more available with its original phone number, features, and functions. Any call forwarding that may have been set up can be removed.
196
Fax details
Service/Settings Service Menu More features Reset services
Incoming fax message/message on the answering machine
If a fax or answering machine is connected to your system, and you have assigned the "Fax details" function to a free key page 95, this key lights up when a fax or message arrives.
Switching signaling off
-� Press the illuminated key "Fax details". LED goes out.
Resetting services/functions (complete phone deletion)
@
There is a general reset procedure for set functions. The following functions are deleted, if activated:
� Forwarding on � Advisory msg. on � Group ringing � Suppress call ID � Waiting tone off � DND on � Ringer cutoff on � View sent messages � View callbacks
Press the Main Menu key, if needed.
_ Open using the Softkey.
-_
Open with the Softkey. Select "More features".
-_
Confirm. Select "Reset services".
_ and confirm.
197
Service/Settings Service Menu More features assoc. Services
@
Activating functions for another phone
If configured (ask relevant Administrator), you can activate or deactivate the following functions for other phones (assoc. Services):
� DND on/DND off, Code *97/#97 page 179 � Forwarding on, Code *11, *12, *13/#1 page 119 � Lock phone/Unlock phone, Code *66/#66 page 181 � Group ringing, Code *81/#81 page 172 � Advisory msg. on/Advisory msg. off, Code *69/#69 page 117 � Join group/Leave group, Code *85/#85 page 172
� Reset services, Code #0 page 196
� Night answer on/Night answer off, Code *44/#44 page 212 � Timed reminder on/Timed reminder off, Code *46/#46 page 190
Press the Main Menu key, if needed.
_ Open using the Softkey.
-_
Open with the Softkey. Select "More features".
-_
Confirm. Select "assoc. Services".
_
j
j
Confirm.
Enter the internal phone number of the phone for which the function is to be activated.
Enter code � e.g. *97 for DND on.
Follow the user prompting on the display for any possible further input.
198
j j
#
j or j
Using system functions externally DISA (Direct Inward System Access)
If configured (ask relevant Administrator), you can establish an outgoing external connection via your OpenScape Business both externally and as an internal party. Otherwise the following functions of your system can be activated and deactivated:
� Reset services, Code #0 page 196
� Forwarding on/Forwarding off, Code *1/#1 page 119 � Lock phone/Unlock phone, Code *66/#66 page 181 � Change PIN, Code *93 page 183 � Send message/View sent messages, Code *68/#68 page 115 � Advisory msg. on/Advisory msg. off, Code *69/#69 page 117 � Group ringing/Group ringing off, Code *81/#81 page 172 � Join group/Leave group, Code *85/#85 page 172 � Suppress call ID/Restore caller ID, Code *86/#86 page 180 � Waiting tone off/Waiting tone on, Code *87/#87 page 92 � Door opener, Code *61 page 204 � Door opener on/Door opener off, Code *89/#89 page 204 � DND on/DND off, Code *97/#97 page 179 � Ringer cutoff on/Ringer cutoff off, Code *98/#98 page 179 � Use speed dialing, Code *7 page 114 � assoc. Services, Code *83 page 197
Prerequisite: You have a phone with tone dialing (DTMF transmission) or you can switch your phone to tone dialing. The phone is not connected to OpenScape Business.
Creating a connection to OpenScape Business. Enter phone number (ask relevant Administrator).
Wait for continuous tone (if needed switch phone to tone dialing), then enter the internal phone number assigned to you and the associated personal locking code.
Enter code (only necessary if programmed in system).
Wait for dialing tone and enter code � e.g. *97 for DND on. If needed make fur-
ther entries, see also user guide for pulse/DTMF phones).
Dial external number.
Each time only one function or one working call may be carried out. Following the successful activation of a function, the connection is immediately interrupted. The connection is ended in an external call as soon as one of the call partners leaves.
199
Controlling connected computers/programs/ phone information service
If configured (ask relevant Administrator), you can control, for example, hotel services or information systems with the computer connected to your telephone or its programs.
@
Prerequisite: You have established a connection. Press the Main Menu key, if needed. Select "Unlock phone"
Telephone data service
_
Confirm. You will now be prompted by the connected computer to input the data but you must, depending on the configuration (ask relevant Administrator) enter your input in one of two ways:
Entry complete
0 ... 9 _
or
# 0 ... 9
Input in block mode:
Enter data.
Confirm.
Input in online mode:
The connected computer directly processes your input. Enter code. Enter data.
200
Searching for people (not for U.S.)
If radio paging equipment (RPE) is switched on in your system (ask relevant Administrator), you can search for people via your pocket receiver. The pocket receiver signals the call request to the sought-after person. The sought-after person can go to the nearest phone and answer.
Searching for people
To ensure you can be searched for, you must have activated a ringing group page 174, call forwarding page 119 or alternative call forwarding (service engineer) to the internal party phone number of your RPS. A call request is then automatically signaled.
^
*59
j
React to a search request
Lift the handset. Enter code. Enter your own phone number.
201
Watching a video stream through a camera
You can open a video stream by using a camera e.g. from the door phone and watch a real-time video on your OpenScape Desk Phone CP700/CP700X phone device, when the administrator has configured your device. This enables you to monitor your place. The phone can control up to four different cameras, but only one of them can be used at a time. Multiple phone users can watch the video simultaneously.
How to program a camera
Example: Programming your door phone's camera
Prerequisite: Direct Video has been enabled by your administrator. At first you have to set up a programmable key for the activation/ deactivation of the camera.
Favorites Favorites (1/2)
_
or
@
Long press the Function key in the left panel or hold down the Function key on a connected OpenScape Key Module 600 to which you want to assign the camera until the programming prompt is displayed.
If you want to use a Function key in the Favorites menu:
Press the Main Menu key, if needed.
_ Open using the Softkey.
Page 1 Q_ Select the desired page (1 to 2).
_ Press and hold the Function key to which you want to assign the camera.
Assign local feature Direct Video
Select "Assign local feature". -_ Confirm. -_ Confirm.
Camera 1
Q_
Confirm. The key is programmed. See also information in page 104 on how to set up a local feature.
How to activate/ deactivate the camera
Prerequisite: The Direct Video has been enabled by your administrator.
Camera 1
_
When you have configured a programmable key for the camera in the left panel or on a connected OpenScape Key Module 600, you can press the relevant Softkey to turn the camera on.
202
Favorites Favorites (1/2)
or
@
If you have used a Function key in the Favorites menu: Press the Main Menu key, if needed.
_ Open using the Softkey.
Page 1 Q_ Select the desired page (1 to 2).
Camera 1
_ Press the Softkey that corresponds to the camera you want to activate.
The video turns on and you can see the following screen:
To deactivate the video, click the Softkey next to the camera icon.
You will return back to the idle screen of your phone device.
203
LED displays for camera keys
LED
_ � �
�
Meaning LED off: the camera is in idle mode.
LED lights green: Video stream active
LED lights orange: In progress. LED lights red: Failure, contact your administrator if the problem persists.
204
Door opener
_
or
@
Activating the Door opener
Prerequisite: Door opener has been enabled by your administrator. At first you have to set up a programmable key to open the door.
See also information in page 104 on how to set up a local feature. Long press the Function key in the left panel or hold down the Function key on a connected OpenScape Key Module 600 to which you want to assign the Door opener function, until the programming prompt is displayed. If you want to use a Function key in the Favorites menu:
Press the Main Menu key, if needed.
Favorites
_ Open using the Softkey.
Favorites (1/2)
Page 1 Q_ Select the desired page (1 to 2).
_
Press and hold the Function key to which you want to assign the door. Select the Softkey "Assign local feature".
Assign local feature
-_ Confirm.
Door opener
-_ Confirm.
Door opener 1
Q_ Confirm. The key is programmed.
LED displays for door opener keys
LED
_ � �
�
Meaning LED off: The door opener is in idle mode.
LED lights green: Door opened
LED lights orange: In progress. LED lights red: Failure, contact your administrator if the problem persists.
205
Opening the door without receiving a call
Prerequisite: The functionality has to be enabled by your administrator. When you have configured a programmable key to open the door, you can press the relevant Softkey to open the door for your visitor without receiving a call from the door phone.
DoorOpener 1
_
or
@
Press the Function key in the left panel or on a connected OpenScape Key Module 600 to which the Door opener function has been assigned. If you have used a Function key in the Favorites menu:
Press the Main Menu key, if needed.
Favorites
_ Open using the Softkey.
Favorites (1/2)
Page 1 Q_ Select the desired page (1 to 2).
DoorOpener 1
_
Press the Function key to which the Door opener function has been assigned. The door opens. In case there is a problem with the communication with the door, you will see a pop-up message on your device screen.
Receiving a call from the door phone
Prerequisite: Door opener has been configured by your administrator. If you have a door phone with an embedded camera, direct video has to be enabled by the administrator too.
If the service engineer has set up a door phone and your administrator has configured it, you can speak to the visitors and activate the door opener from your OpenScape CP700 phone. When someone rings the door bell, you will receive an incoming call from the door.
206
If your door phone has an embedded camera and your administrator has configured it you will see the following screen:
If your administrator has enabled automatic video for your door opener (default), you will also see the camera stream as shown in the next example:
^ or
:
or
Answer O _
Speak with a visitor over the door terminal
Prerequisite: Your OpenScape CP700 phone is called from the door phone. Lift the handset. You are connected to the door phone immediately
Press key
Confirm with the Softkey to answer the call. You can now talk with your visitors.
Rejecting a call from the door phone
� Confirm with the Softkey. The call is rejected.
Show video
207
Open a video stream before answering a door phone call
Prerequisite: Your OpenScape CP700 phone is called from the door phone. The door opener and the direct video has been configured by the administrator. The administrator has disabled automatic video for your door opener. You can watch the video stream of your entrance before opening the door.
_
Confirm with the Softkey. You can see the following screen on your device.
When you have configured more than one camera you will see the following screen. Press the Softkey next to the arrow to see the video screen of another camera.
The phone continues ringing. Press the Softkey next to O to answer the call.
208
When you answer the call, your OpenScape CP700 screen changes as follows:
Press the Softkey next to the video icon to turn the video off. Alternatively press the Function key you have configured for the camera. See also information in page 198. The video turns off. You can turn it on again. Press the Softkey next to the door icon to open the door.
Open a video stream after answering a door phone call
Prerequisite: Door opener and Direct Video have been configured by your administrator. The administrator has disabled automatic video for your door opener. A call from the door phone has been answered. When you answer the call from the door phone, you see the following screen on your OpenScape CP700 screen. You can talk to your visitor. Navigate using the down arrow until you find the option "Show video".
209
Press with the Softkey to activate the video. You will be navigated to the following screen:
Press the Softkey next to the video icon to turn the video off. Alternatively press the Function key you have configured for the camera. See also information in page 198. Your video turns off. You can turn the video on again. Press the Softkey next to � to end the call.
Opening the door
While you have received a call from the door phone, press the Softkey next to the door to open it.
Ending a call from the door phone \ Replace the handset.
or
: Press the key
or � Press the Softkey to end the call.
210
DISA intern Entry complete Entry complete Join group Leave group
Special functions with networking
If the phone is integrated into an environment in which several OpenScape Business are connected in the one network, you will carry out calls via the network.
If this is the case, you must take note of the specific features of some functions. These are described below.
Logging out from hunt group/group call
@
Prerequisite: You belong to the hunt group/group call page 172 of another OpenScape Business
Press the Main Menu key, if needed.
Select DISA intern.
_
j
Confirm with Softkey. The Functions dialog opens Enter the (DISA) phone number of the other OpenScape Business.
_
j
Confirm with teh Softkey. Enter the (DISA) phone number of your phone.
_ Confirm with the Softkey.
_
or
Confirm with the Softkey.
_
j
Confirm with the Softkey.
You belong to multiple groups of another OpenScape Business
Enter group number for "targeted login/logout".
DISA intern Entry complete Entry complete
Forwarding on 1=all calls 2=external calls 3=internal calls Save
Forwarding off
211
Tracing call forwarding
@
You can activate/deactivate call forwarding page 119 for your phone from other phones in the network. Press the Main Menu key, if needed.
Select DISA intern.
_
j
Confirm with the Softkey. The Functions dialog opens Enter the (DISA) phone number of your OpenScape Business.
_
j
Confirm with the Softkey. Enter the (DISA) phone number of your phone.
_
Confirm with the Softkey.
Activating
Select Forwarding on.
_ Confirm with the Softkey.
_
or
Confirm with the Softkey.
_
or
Confirm with the Softkey.
_
j
Confirm with the Softkey. Enter the destination phone number.
_
Confirm with the Softkey.
Deactivating
Select Forwarding off.
_ Confirm with the Softkey.
212
DISA intern Entry complete Entry complete Night answer on Save Night answer off
Using night service
If authorized (ask relevant Administrator), you can also set phones on other OpenScape Business systems as night destinations.
@
Press the Main Menu key, if needed. Select DISA intern.
_
j
Confirm with the Softkey. The Functions dialog opens
Enter the (DISA) phone number for the OpenScape Business to which the night destination phone is connected.
_
j
Confirm with Softkey.
Enter the (DISA) phone number of the phone from which you are activating/deactivating night answering.
_
Confirm with the Softkey.
Activating
Select Night answer on.
_
j
Confirm with the Softkey. The Functions dialog opens. Enter the destination number (= temporary night answer).
_
Confirm with the Softkey.
Deactivating
Select Night answer off.
_ Confirm with the Softkey.
213
Service/Settings Service Menu Destinations
Group ringing Connect Tln
Save Connect further Tln
display/delete Delete
Ringing group
@
You can also have calls to your handset signaled on external phones or on phones in other OpenScape Business systems page 174.
Saving/displaying/deleting phone for group ringing
Press the Main Menu key, if needed.
_ Open using the Softkey.
- _ Open with the Softkey.
-_
Confirm. Select "Group ringing".
_ Confirm.
_
j
Confirm. Enter the phone number. The party's name is displayed.
_
or
Confirm.
_
or
Confirm.
_ Confirm, then follow the user prompting.
_ Confirm the option shown
Delete from all ringing group phones
Group ringing off
@
Press the Main Menu key, if needed. Select Group ringing off.
_ Confirm with the Softkey.
214
DISA intern Entry complete Entry complete Door opener Entry complete
Releasing the door
@
If configured (ask relevant Administrator), you can also activate the door release page 204 from other OpenScape Business systems.
Press the Main Menu key, if needed.
Select DISA intern.
_
j
Confirm with the Softkey. The Functions dialog opens
Enter the (DISA) phone number for the OpenScape Business to which the night destination phone is connected.
_
j
Confirm with the Softkey.
Enter the (DISA) phone number of the phone from which you are activating the door release.
_ Confirm with the Softkey.
_
j Z
Confirm with the Softkey. Enter the door terminal phone number.
_ Confirm with the Softkey.
215
Local phone settings
Audio settings
z
@
Volumes
Set the volume here, for instance, for the loudspeaker, handset, or headset.
You can preset different volumes for the following microphones and signals in ten levels: � Loudspeaker � Ringer � Handset � Headset � Handsfree � Rollover � Warning tone
You can also configure this setting via the Web interface page 227.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Audio
-_ Open using the Softkey.
Volumes Ringer
-_ K_
Open using the Softkey. E.g. open the Ringer with the Softkey1.
X_
or
Use the Softkey to increase the volume.
OE_
or
"
Use the Softkey to decrease the volume Adjust using the toggle key
Q_ Confirm the setting with the Softkey.
Q_ Save the setting.
1. The display shows the current setting
216
Set local ringers
z
@
Select and configure call type
The ringer mode "Local ringers" is set. Not all of the following types have to be used:
� 1: Internal � 2: External � 3: Buzz � 4: Rollover � 5: Simple alert � 6: Multiple alert � 7: Special 1 � 8: Special 2 � 9: Special 3 � 10: Attention � 11: Unspecified � 12: US DSN-Precedence � 13: US DSN-Routine � 14: Emergency
Select the desired call type and configure it according to your requirements.
You can also configure this setting via the Web interface page 227.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Ringer
-_ Open using the Softkey.
Local ringers
-_ Open using the Softkey.
1: Internal
-_ Open with the Softkey to e.g. execute settings for the internal ringers.
_ Ringer sound Ringer4.mp3 K Open using the Softkey.
Ringer5.mp3
� _ Confirm with the Softkey to e.g. select this tone file.
Q_
Save the setting.
If you have selected the "Pattern" instead of a ringer file, you can still set the values for "Pattern melody" and "Pattern sequence".
217
z
@
Ringer mode
With both Ringer mode options � HiPath � Local ringer
determine who generates the ringer on the phone. With the "HiPath" setting the system emits the ringer type and the related ringtone, which you can adjust later page 215.
If "Local ringer" is selected, the phone sends the ringer type and the you determine which ringer should ring with the respective ringer type in the "Local ringer" menu yourself page 216.
You can also configure this setting via the Web interface page 227.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey
$ User settings $ Ringer
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
-_ Open using the Softkey.
Ringer mode
- _ Open using the Softkey.
Mode
HiPath K _ Open using the Softkey.
Local ringer
� _ Confirm with the Softkey to set "Local ringer".
Q_ Save the setting.
218
Secure call alert
z
@
You can also configure this setting via the Web interface page 227. Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Configuration
-_ Open using the Softkey.
Connected calls
-_ Open using the Softkey.
Secure call alert
�_
or
Deactivate with the Softkey "Secure call alert".
Secure call alert
�_ Activate with the Softkey "Secure call alert".
Q_
z
@
Save the setting.
Block dialing for outgoing calls
If block dialing is displayed, when deleting a phone number, for example, all of the characters available in the field are deleted at once. If block dialing is switched on, you can delete individual characters. You can also configure this setting via the Web interface page 227. Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Configuration
-_ Open using the Softkey.
Outgoing calls
-_ Open using the Softkey.
Block dialing
�_
or
Deactivate with the Softkey "Block dialing".
Block dialing
�_ Activate with the Softkey "Block dialing".
Q_ Save the setting.
219
Setting up Exchange access
z
@
To use your Exchange account in conversations you must enter the server address and your access details. You can also configure this setting via the Web interface page 227.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Configuration
-_ Open using the Softkey.
_ Microsoft� Exchange - Open using the Softkey
Server
K _ Open using the Softkey
� EXACSY.com
Q_
j
The input field is displayed. Enter the URL for the Exchange server and conclude your input with the Softkey.
Username
K _ Open using the Softkey
� email@example.com
Q_
j
The input field is displayed.
Enter your e-mail address used for Exchange and conclude your input with the Softkey.
Password
K_ Open using the Softkey
� **********
Q_
j
The input field is displayed.
Enter your password used for Exchange and conclude your input with the Softkey.
Folder (optional)
K_ Open using the Softkey
� Output
Q_
j
The input field is displayed.
Enter the folder with the destination data and conclude your input with the Softkey.
Q_ Save the configuration.
220
Configuring the connection to UC
z
@
To use the Presence settings page 90, you must be logged in to the UC server. You can also configure this setting via the Web interface page 227.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings $ Configuration
UC credentials UC user name
UC password
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
-_ Open using the Softkey.
-_ Open using the Softkey.
K_
j
Open using the Softkey.
Enter your name used for OpenScape Business and conclude your input with the Softkey.
K_
j
Open using the Softkey.
Enter your password used for OpenScape Business and conclude your input with the Softkey.
Q_ Save the entries. You can now use the settings for UC page 90.
z
@
UC Journal
You can access your UC Journal on your phone so you have the same list as on your other UC clients. The Conversations will be downloaded directly from the UC server and local conversation list will be replaced. As the Conversation list is controlled by UC server, there is no option to delete conversation or all conversations locally on phone.
You can also configure this setting via the Web interface page 227.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey.
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password.
$ Configuration
-_ Open using the Softkey.
UC credentials
-_ Open using the Softkey
221
Allow UC Journal Allow UC Journal
�_ Activate with the Softkey.
or
�_
Deactivate with the Softkey.
OpenScape UC Voicemail
Prerequisite: UC mode is configured page 220, and ,,Allow UC Journal" is enabled page 220. When the OpenScape UC Voicemail is activated, the UC server provides all necessary data, including voice streams when playing messages. When there are new voicemails from a contact, voicemail notifications are shown in the Conversation list.
To access the Conversation details, press the � key.
To show the list of voice messages for the particular contact, press the ,,Voice Messages". The Voice Messages screen will be displayed.
222
The selected new voice message will be displayed with different options.
Select the desired option, e.g. ,,Play message".
The Voice message playback screen appears. You can stop the message during playing.
223
Error messages
� The UC Presence ( page 27) must be in "Office" state, otherwise playing voice message is not allowed by UC Suite. CallMe state also does not allow to play the voice message. In this case when "Play message" command is selected, the display will stay in the Voice Message screen and show a standard error toast notification with the following text: "Not possible. Presence is not Office. To play voicemails your presence has to be Office".
� If the phone is not in idle state (e.g. the handset is still offhook), it is not possible to create a voicemail call.
224
Displaying network information
@
This information overview in the User settings area of the Service/Settings menu provides you with information about the IP address or name of the phone and the HTML address of the web interface. It also provides real-time data about the network activity of the phone.
Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password. Select the "Network information" menu.
Network information
-_
Open using the Softkey. You can browse the following overview:
Scroll
225
Scroll
Phone address: Name or number of telephone. Web address: HTTP address of the web interface. This address is specified in the address line of the Internet browser and is used to call up the web interface of the phone in the browser. IPV4 Address: Display of the IP address or name that was assigned to the phone in the network. LAN-RX/PC-RX: The network or PC interface data packets received are illustrated dynamically in graphical form. LAN-TX/PC-TX: The network or PC interface data packets sent are illustrated dynamically in graphical form. LAN autonegotiation/PC autonegotiation [Yes|No]: Displays whether the network or PC interface data transfer rate is set to automatic (Yes) or manual (No). LAN information/PC information: [10|100|1000] Mbit/s: Data transfer rate of the network or PC interface. If an interface is not in use, Link down is displayed.
226
Resetting user data
All personal settings changed via the telephone menu or the web interface can be reset to factory settings.
Some images for the screensaver will be deleted or deleted default images will be restored.
Some ringer files will be deleted or deleted default ringer files will be restored.
All of your personal information, and mainly your conversation list with contacts, is also deleted.
Important: All listed data is reset without a warning tone.
Initiating the reset @ Press the Main Menu key, if needed.
Service/Settings
_ Open using the Softkey
$ User settings
-_
if needed j
Open using the Softkey. Enter and confirm the User password. Select the "Reset" menu.
Reset
-_ Open using the Softkey.
_ Reset all user data -
Perform the reset immediately with the Softkey. The user data is reset to factory settings.
227
Web interface
General
You can configure a number of settings for your phone via the web interface. Communication occurs via a secure HTTPS connection. Access to the web interface must be activated by your administrator.
Launching the web interface
For more information on the IP address, the web interface address, and how to connect the telephone to the network, refer to the section entitled "Network information" page 224. To launch the interface, open a web browser and enter the following: https://[IP address of the phone] [IP address of the phone] is the IP address of your phone. or https://[Name of the phone] [Name of the phone] that was assigned by the administrator.
You might receive a certificate notification from the browser. Follow the instructions to download the certificate. You will be prompted to configure a user password the first time you call up the web interface page 183. You must log in with this password in future every time you want to open the User pages.
Licenses
This area provides you with the information about EULA (End User License Agreement) and Open Source licenses. For further information, consult your administrator or refer to the administration manual.
Administrator pages
This area lets you configure settings for administering your phone and the network environment. Access to the Administrator pages is protected by the admin password. For further information, consult your administrator or refer to the administration manual.
228
User pages
All entries under the user menu on the web interface can also be found under the user menu on the telephone page 67.
You will be prompted to configure a user password the first time you call up the web interface page 183. You must log in with this password in future every time you want to open the User pages.
� Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu.
� Click a menu entry to open the corresponding website. � Make the desired changes. � Click the corresponding button to save or discard your changes.
Button functions
� "Login": Log in to the phone after you have entered the user password � "Save": Applying changes � "Reset": Reset original values � "Update": Update the values � "Log out": Log out from the phone
User menu
User Login
Password V page 184 � Old password � User password � Confirm password
Ringer � Local ringers � Call type V page 216 � Internal call � Ringer sound � Pattern melody � Pattern sequence � External � Ringer sound � Pattern melody � Pattern sequence � Buzz � Ringer sound � Pattern melody � Pattern sequence � Rollover � Ringer sound � Pattern melody � Pattern sequence � Single alert � Ringer sound � Pattern melody � Pattern sequence � Multiple alert � Ringer sound
� Pattern melody � Pattern sequence � Special 1 � Ringer sound � Pattern melody � Pattern sequence � Special 2 � Ringer sound � Pattern melody � Pattern sequence � Special 3 � Ringer sound � Pattern melody � Pattern sequence � Attention � Ringer sound � Pattern melody � Pattern sequence � Unspecified � Ringer sound � Pattern melody � Pattern sequence � US DSN-Precedence � Ringer sound � Pattern melody � Pattern sequence � US DSN-Routine � Ringer sound � Pattern melody � Pattern sequence � Emergency � Ringer sound � Pattern melody � Pattern sequence � Ringer mode (V page 217) � OpenScape � Local ringer
Audio
� Audio Settings � Ringer V page 88 � Pattern melody � Pattern sequence � Room Character V page 87 � Headset socket page 89
Configuration � Outgoing calls � Autodial delay (seconds) � Block dialling V page 218 � Forwarding V page 119 � All calls � Favourites / recently used � Direct destination � Busy � Favourites / recently used � Direct destination
229
230
� No reply � Favourites / recently used � Direct destination � Fixed forwarding allowed � Favourites / recently used � Direct destination � Forward external calls allowed � Favourites / recently used � Direct destination � Forward internal calls allowed � Favourites / recently used � Direct destination � Forward busy/no answer calls allowed � Favourites / recently used � Direct destination � Connected calls V page 218 � Insecure call alert � Bluetooth � Configuration
� Active � Bluetooth addres � Phone name � Keyboard � Beacon � Mode � URI � UUID � Major � Minor � Interval (ms) � UC credentialsV page 220 � UC user name � UC password � Allow UC Journal � Microsoft� Exchange V page 219 � Server � User name � Password � Folder to sync (optional) � OpenScape UC � Serve � Username � Password
Phone
� Display V page 75 � Brightness � Key module contrast � Key module brightness � KM module text level � DSS/Keyset indication
� Inactivity � Screen type � Idle time (mins) � Slide time (secs)
� Energy saving V page 77 � Activate after
� Backlight dim � Backlight off
File transfer V page 81 � Slideshow images � Ringtones � Contacts transfer
Diagnostic information
231
232
Incorrect input No authorization Currently not possible Phone number invalid Key memory is full Conflict on another level
Fixing problems
Responding to error messages on the display
Possible causes:
Number is not correct.
Possible response:
Enter correct number.
Possible cause:
Locked function attempted.
Possible response:
Apply for authorization to execute function from executive.
Possible cause:
Dialing a non-existent number. Phone you are trying to reach is not in use.
Possible response:
Enter correct number. Call again later.
Possible cause:
Own number entered.
Possible response:
Enter correct number.
Possible cause:
External phone number memory space in system currently full.
Possible response:
Try again later.
Possible 1st cause:
If "Delete other level" shows in menu: You have tried to save a function or internal phone number with LED-display using a key on an already occupied level (e.g. an external phone number).
Possible response:
Confirm "Delete other level" to save the phone number/function.
233 Possible 2nd cause:
If "Clear LED support" shows in menu: You have tried to save a number without LED-display or an external number using a key that already has an internal number with LED-display.
Possible response:
Confirm "Clear LED support" to save the call number. The existing internal number remains on the other level without LED-display.
Pressed key does not respond:
Check if the key is stuck.
Phone doesn't ring when called:
Check if your phone is on silent (silent icon appears on status screen page 26). If so, turn off silent mode.
To correct any other problems:
Contact your administrator if a fault persists for more than 5 minutes, for example. Pass on the message displayed in the red field, if appropriate, as shown in the next example. Problems that cannot be corrected should be referred to Customer Service.
Contact partner in case of problems
Contact your administrator if a fault persists for more than 5 minutes, for example.
234
Local user menu
Opening the user menu on the phone
Select and confirm the User settings menu option. You are prompted to enter the User password.
Confirm your input with the Z key. The user menu options are available.
User menu display
Most of the settings that are configured from the User settings menu can also be accessed via the web interface page 230.
! User settings
! Ringer sound
� Local ringers � 1: Internal � Name � Ringer sound � Pattern melody � Pattern sequence � 2: External � Name � Ringer sound � Pattern melody � Pattern sequence � 3:Buzz � Name � Ringer sound � Pattern melody � Pattern sequence � 4: Rollover � Name � Ringer sound � Pattern melody � Pattern sequence � 5: Single alert � Name � Ringer sound � Pattern melody � Pattern sequence � 6: Multiple alert � Name � Ringer sound � Pattern melody � Pattern sequence � 7: Special 1 � Name � Ringer sound � Pattern melody � Pattern sequence � 8: Special 2 � Name
Internal K K K
External K K K
Buzz K K K
Rollover K K K
Single alert K K K
Multiple alert K K K
Special 1 K K K
Special 2
page 216
235
� Ringer sound � Pattern melody � Pattern sequence � 9: Special 3 � Name � Ringer sound � Pattern melody � Pattern sequence � 10:Attention � Name � Ringer sound � Pattern melody � Pattern sequence � 11: Unspecified � Name � Ringer sound � Pattern melody � Pattern sequence � 12: US DSN-Precedence � Name � Ringer sound � Pattern melody � Pattern sequence � 13: US DSN-Routine � Name � Ringer sound � Pattern melody � Pattern sequence � 14: Emergency � Name � Ringer sound � Pattern melody � Pattern sequence � Ringer mode � Mode
! Audio
� Volumes
� Loudspeaker
K
� Ringer sound
K
� Handset
K
� Headset
K
� Handsfree
K
� Rollover
K
� Warning tone
K
� Settings
� Ringer
PatternK
� Pattern melody OpenScapeK
� Pattern sequenceOpenScapeK
� Room character Normal K
� Normal
� Echoing
� Muffled
� Headset socket Wired headset K
� Wired headset
� Cordless headset
� Conference unit
K K K
Special 3 K K K
Attention K K K
Unspecified K K K
US DSN-Precedence K K K
US DSN-Routine K K K
Emergency call K K K
HiPathK
page 215
page 88
page 87
page 89
236
! Bluetooth � Enabled
page 153
! Configuration
� Outgoing calls
� Block dialing
� Autodial delay (s)
� Call forwarding
� Variable: All calls
� Variable: External calls
� Variable: Internal calls
� Connected calls
� Secure call alert �
� UC credentials
� UC user name K
� UC password K
� Allow UC Journal�
� Microsoft� Exchange
� Server
K
� Username
K
� Password
K
� Folder (optional) K
� OpenScape UC
� Server address K
� Username
K
� Password
K
� 6K
� � �
page 218
page 220
page 220 page 219
! Phone
� Inactivity � Screen type � Start (mins) � Slide time (secs)
� Display � Brightness � Key mod. contrast � Key module brightness � Key Module Text Level � DSS/Keyset indication
� Key programming � Edit selected dialing � Assign telephony function
� Energy saving � Activate after � Backlight dim � Backlight off
SlideshowK 1K 10K
K K K NormalK OpenStage styleK
1 min / 5 minsK 1 minute 5 minutes
Change user password
� Current password
K
� New password
K
� Confirm password
K
Network information Diagnostic information Reset
� Reset all user dataK page 226
page 119 page 218
page 81 page 75 page 95 page 77 page 184 page 224
237
Key terms
A
Accept arranged call .............................................. 191
Account language .................................................. 189
ACCT Account code .............................................. 189
Activating/deactivating call waiting ........................... 92
Administration .......................................................... 74
Advisory message .................................................. 117
leave ................................................................ 117
AAgnennotusnc..e..m...e..n..t.....................................................................................7..5..,..1..1..5..,.
176 179
Answering machine ................................................ 196
Applications .............................................................. 36
Calling an application ........................................ 36
Open context menu ........................................... 36
Selecting an entry .............................................. 36
Applications menu .................................................... 67
Appointment ........................................................... 190
Assign free keys ....................................................... 95
Assigning calls ....................................................... 176
Assigning function keys
Function ............................................................. 95
Associated services ............................................... 197
Audio
Room character ................................................. 87
Audio controls .......................................................... 21
Automatic connection set up .................................. 115
Automatic connection setup ................................... 115
Automatic line seizure ............................................ 111
B
Background lighting ................................................. 77 Beacon ................................................................... 160 Bluetooth ................................................................ 136
NFC ................................................................. 136
C
Call accept .............................................................. 106 assign .............................................................. 176 Door terminal ................................................... 206 Exit ................................................................... 109 forwarding ........................................................ 119 forwarding in the team ..................................... 168 holding ............................................................. 130 in the team with line/trunk keys ....................... 163 park a call ........................................................ 128 pick up in the team .......................................... 167 pick up, directed .............................................. 107 pick up, group .................................................. 174 retrieve parked call .......................................... 128
transfer .................................................... 127, 167
Call charge assignment ......................................... 189 Call duration ........................................................... 187 Call forwarding ....................................................... 119 Call number
Deactivating display ........................................ 180
suppress .......................................................... 180
Call number suppression ....................................... 180 Call second individual ............................................ 127 Call waiting
accept .............................................................. 126
Reject/accept ..................................................... 92
Without Tone ..................................................... 92
Callback ................................................................. 123 Calling departments ............................................... 110 Calls in queue ........................................................ 176 CE marking ................................................................ 3 Central code lock ................................................... 182 Change password .................................................. 184 Changing the user password ................................. 184 Charges
for a different phone ........................................ 187
for your phone ................................................. 187
Code lock central .............................................................. 182
for a phone ...................................................... 181
Complete deletion .................................................. 196 Conference ............................................................ 132 Configuring the connection to UC .......................... 220 Connecting call ...................................................... 174 Connection costs
for a different phone ........................................ 187
for your phone ................................................. 187
Connection options .................................................. 19 Connection setup
Automatic ........................................................ 115
Contact, deleting ...................................................... 52 Context-dependent displays .................................... 32 Conversations .......................................................... 37
search, ............................................................... 45
D
Data mobility .......................................................... 193
Data privacy ........................................................... 193
Deactivate password ............................................. 185
Deactivating the user password ............................. 185
Deleting a contact .................................................... 52
Dialing
Internal / external ............................................. 110
with handset on hook ...................................... 110
with redial ........................................................ 112
with speed dialing ............................................ 114
with the selected dialing key ............................ 112
Dialog ....................................................................... 34
Dialpad ..................................................................... 23
Direct Direct
Inward System Access station selection (DSS)
.....................................................9..6..,.
198 166
DISA ...................................................................... 198
238
Display icons Call status .......................................................... 58
Do not disturb ......................................................... 179 Door terminal ......................................................... 206 DTMF dial tone (Tone dialing) ............................... 133 During a consultation ............................................. 127
E
Eddystone Beacon ................................................. 160 Emergency call ...................................................... 186 Emergency number ................................................ 186 Exchange ............................................................... 219 External code ......................................................... 110
F
Fast access central .............................................................. 114
post-dialing ...................................................... 114
selecting .......................................................... 114
Fax message received ........................................... 196 Feature dialog .......................................................... 34 Feature keys
Display function ................................................. 66
Fixed Function Keys ................................................ 22 Forwarding ............................................................. 119 Functions
on/off for a different phone .............................. 197
reset ................................................................. 196
using externally ................................................ 198
G
General information ................................................. 11 Graphic display ........................................................ 26
Icons indicating call status ................................. 58
Group call ....................................................... 172, 210
H
Handsfree answerback .......................................... 108
Authorize ......................................................... 108
to lock .............................................................. 108
Holding ................................................................... 130
In the team ....................................................... 164
HHuontlitngero..u..p..............................................................................................................1..7..2..,.
115 210
I
Icons Call status .......................................................... 58
Idle function ........................................................... 179 Incoming fax message ........................................... 196 Info (text)
accept .............................................................. 116 delete/display .................................................. 115 receive ............................................................. 116 Sending ........................................................... 115 IP telephony ........................................................... 210
K
Key modules ............................................................ 20 Keys
assign ................................................................ 95 program ............................................................. 95
L
LAN telephony ....................................................... 210
LEDCdaismpelarayske..y..s..........................................................................................2..0..3..,..2. 0646
DSS keys ......................................................... 166 Line/trunk keys ................................................ 163 Level ........................................................................ 72
M
Making external calls ............................................. 110 Menu "Users" ......................................................... 228 Message (text)
accept .............................................................. 116 delete/display .................................................. 115 receive ............................................................. 116 Sending ........................................................... 115 Microphone ............................................................ 109 Missed calls ........................................................... 113 Mobile phone calls ................................................. 192 Mobile phone number, guest phone ...................... 193 Mobility ................................................................... 193 Mobility variants ..................................................... 193 MULAP conference release ................................... 165 MULAP keys, line/trunk keys ................................. 162
N
NFC ....................................................................... 136 Night answer .......................................................... 212
239
O
Open door .............................................................. 214
Open listening ........................................................ 125
OpenScape Desk Phone CP600 Provides hands-free listening
.................. 106,
125
OpenScape Key Module 600 ................................... 20
Operation notes ......................................................... 3
P
Parameters .............................................................. 70
Park (call) ............................................................... 128
Personal identification number ............................... 183
Phone
central (un)locking ........................................... 182
lock other ......................................................... 182
locking/unlocking ............................................. 181
Set-up ................................................................ 75
to lock .............................................................. 181
using another as your own .............................. 192
Phone programming ................................................ 75
Phone Pickup
S(Ceattliln)g..s.................................................................................................1..0..7..,..1. 7745
PIN ......................................................................... 183
post-dialing
Automatic ......................................................... 114
Tone dialing DTMF .......................................... 133
Post-processing time ............................................. 177
Presence .................................................................. 27
Presence status ....................................................... 90
Primary line ............................................................ 162
Private line ............................................................. 162
Procedure programming
a
key
....................................
98,
106
PPrrooggrraammmfraebelekekyesys..............................................................................2..5..,..5..9..,.
95 66
Programming free keys ............................................ 95
R
Radio paging system RPS ............................. 162, 200
Receiving a call ...................................................... 106 Redial ..................................................................... 112 Reset services ....................................................... 196 Resetting functions ................................................ 196 Response text
deleting ............................................................ 118
Ringer off ................................................................. 86 Ringing group ......................................................... 213
S
Safety notes ............................................................... 3 Save lock code ....................................................... 183 Screensaver ............................................................. 81 Second call
allowing .............................................................. 92
Rejecting ............................................................ 92
Secondary line ............................................... 162, 224
Secure call alert ..................................................... 218
Service menu ........................................................... 67
Set presence ............................................................ 90
Setting headset port ................................................. 89
Shared line ............................................................. 162
Signal tone for call waiting on/off ............................. 92
Simplified dialing .................................................... 111
Softkey ..................................................................... 32
Softkeys ................................................................... 21
Speaker Speaker
c.a..l.l.............................................................................................7..5..,..1..1..5..,.
106 179
Speakerphone mode Function ...................................................
106,
125
Special dial tone .................................................... 179
Switch call
with executive/secretary .................................. 170
Switches .................................................................. 69
System speed dial ................................................. 114
T
Telephone data service ......................................... 199
Telephony interface
SingleLine .......................................................... 55
Temporary phone .................................................. 192
Toggle/connect ...................................................... 127
In the team ...................................................... 164
Tone dialing ........................................................... 133
TTrraacnesfcear l(lcfaolrlw) a..r..d..in..g...............................................................................1..2..7..,.
211 167
U
UC .......................................................................... 220
Understanding LED displays ................................... 96
Understanding LED notifications ........................... 169
Universal Call Distribution ...................................... 176
User interface .......................................................... 17
User menu ............................................................. 228
User page programming
a
key
....................................
98,
106
User support ............................................................ 16
Using a mini switch .................................................. 20
Using network ports more efficiently ........................ 20
V
Variable call forwarding ......................................... 119
W
Web interface ......................................................... 227
240
Functions and codes in overview (alphabetical)
The following table shows all possible functions, as shown on the display. When configured (ask your service personnel), you can initiate the functions in the direct dialog (select + confirm), via the service menu (select + confirm or code) or via keys configured as function keys.
Functions Displays
Accept call waiting (camp-on) Waiting tone off Waiting tone on Automatic call wait.on Automatic call wait.off Headset (Headset) Accept call Reject call Disconnect DND on DND off Universal Call Distribution Log on Log off Available Not available post-processing on post-processing off UCD night on UCD night off Calls in queue Advisory msg. on Advisory msg. off assoc. Services associated dialing Recording Override Audio baby monitor DATA I/O Service Reset services Speaker call
... in the direct Dialog
;
;
;
... via the Service menu page 67
Code
;
*55
;
*87
;
# 87
;
*490
;
# 490
; ;
;
;
*97
;
;
# 97
... with Key
X X X X X X
X X X
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
; ;
*401
X
# 401 X
*402
X
# 402 X
*403
X
# 403 X
*404
X
# 404 X
*405
X
*69
X
# 69
X
*83
X
*67
X
X
*62
X
*88
X
*494
X
# 0
X
*80
X
Functions Displays
Handsfree answerback on Handsfree answerback off DISA Internal DISA Discreet calling Shift (Shift) Telephone test Tracing a call Temporary phone Group calls on Group calls off All Groups on All Groups off Hot line Send message View sent messages Show messages Mailbox Keypad dial Conference Start Conference Adding a party End conference Release participants Disconnect TLN conference Show call charges (own Phone) Check costs (other Phone) Select speed-dial number Select speed-dial (individual) Line queuing Toggle/connect DTMF dialing Microphone off Microphone on Mobile login log off Mobile login login Night answer on Night answer off
241
... in the direct Dialog
;
;
... via the Service menu page 67
Code
;
*96
;
# 96
... with Key
X X
;
;
;
;
;
;
;
;
;
;
;
;
;
*47
X
*945
X
*940
*84
X
*508
X
*85
X
# 85
X
*85*
X
#85#
X
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
*68
X
# 68
X
# 68
X
X
*503
*3
X
# 3
*491
*65
X
X
*7
X
*92
X
X
*2
X
*53
X
*52
X
#52
X
#9419 ;
*9419 ;
*44
X
# 44
X
242
Functions Displays
... in the direct Dialog
Parking a call
Retrieve call Paging
Report (not for U.S.A)
Project code
Consultation
;
Return to held call
;
end and back
;
Transfer/Accept
;
Callback
;
View/delete callbacks
;
Block phone number
;
Forward phone number
;
Assign phone number (not for USA)
;
Call transfer on
Call transfer off Group ringing
Group ringing off
Silent mode on
;
Silent mode off
;
Switch on (only with OpenScape Business)
Switch off (only with OpenScape Business)
Network signal (Flash)
Language selection
Key assignment
Lock phone
;
Open phone
;
Change PIN Phone book
1=Internal
;
2=LDAP
;
Telephone data service
Timed reminder on
Timed reminder off Door opener on
Door opener off
Door opener
Transfer
;
... via the Service menu page 67
Code
;
*56
;
#56
;
*59
;
*60
;
*0
;
*0
;
*58
;
# 58
;
*86
;
# 86
;
*41
;
*502
;
# 502
;
*81
;
#81
;
*98
;
# 98
;
*90
;
# 90
;
*51
;
*48
;
*91
;
*66
;
#66
;
*93
*54
*54
;
*42
;
*46
;
# 46
;
*89
;
# 89
;
*61
... with Key
X
X X
X
X X X X X X X X X X X X
X X X
X X
X X X X X
Functions Displays
Call pickup, directed Call pickup in pickup group Picking up a call Forwarding on 1=all calls 2=only external calls 3=only internal calls Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD off Forwarding MULAP on Forwarding MULAP off Redial Reconnect, Ln Central code lock
243
... in the direct Dialog
; ; ; ; ; ; ;
; ;
;
... via the Service menu page 67
Code
;
*59
;
*57
;
*1
;
*11
;
*12
;
*13
;
#1
;
*495
;
# 495
;
*64
;
# 64
;
*501
;
# 501
;
*63
;
*943
... with Key
X X
X X X X X X X X X X X
X X