Installation Guide for TELUS models including: ADC-V523, Indoor Wi-Fi Security Camera

TELUS Indoor-Camera-ADC-V523 Customer Print 06-02-2021 EN

Installation Guide

Print the Indoor Camera installation guide (PDF)

Installing your Indoor Camera (V523 model) | TELUS Support

TELUS Indoor-Camera-ADC-V523 Customer Print 06-02-2021 EN
Indoor Wi-Fi Security Camera
Installation Guide

ADC-V523

1

Select a Location

Before You Start
For additional instructions and tips, visit telus.com/IndoorCamera or scan the QR code.
What's in the box?

Indoor Camera ADC-V523

Mounting Plate

Power Supply

Wall Anchors
You'll need:

Wall Screws

Smartphone or Tablet Optional

2.5 Mbps Upload Wi-Fi

Drill

Screwdriver

Pencil 6mm (1/4 inch) Drill Bit

2

Check Your Wi-Fi Speed at Location

NOTE For wall mounting installation steps see Step 8.

The Indoor Camera requires a minimum of 2.5 Mbps upload speed to operate. In a browser on your smartphone visit telus.com/speedtest to determine
the Internet speed at your chosen location.
No Wi-Fi? If you are unable to find a location with adequate Wi-Fi coverage, please contact TELUS for assistance.

3

Turn on Camera

4

Get the TELUS SmartHome App

15 seconds Flashing
Flashing

LED not flashing white? Press and hold the WPS/RESET button on the bottom of the device until the light starts flashing white.

6 seconds

5

Add Camera to Your Account

SmartHome1's system

SmartHome Security
Log in
Email/Username Password
Forgot your SmartHome Security log in? Learn how you can recover it.
Download the TELUS SmartHome app, then log in with your My TELUS credentials.

6

Connect to Camera's

Temporary Wi-Fi Network

ADC-V523

7

Follow Steps in App

Select Network
COPY NETWORK SETTINGS My Wi-Fi Home OTHER NETWORKS Scan for Networks Setup Manually
Installing...
This process may take a few minutes Living Room Waiting for camera to connect...
Install Another Video Device

8

Optional: Wall Mount Installation

1 Attach Mounting Bracket

TIP You can also attach the mounting bracket by drilling holes and using the drywall anchors provided.

6mm (1/4 inch) Drill Bit

Drywall Anchors

2 Adjust Camera

Solid

3 Remove Inserts

4 Route Cable

9

Calibrate Camera

IMPORTANT Without completing this step, the Indoor Camera will not function properly.

5 Attach Camera

SmartHome1's system

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x2
x5

1

2

3 45

10 Customize Smart Video Alerts and
Recording Rules
SmartHome1's system
Living Room

x2
Wait 15 seconds

Nice Work, You're All Done!

Additional Support
Our customer support agents are available 24/7 at 1-855-255-8828.
For additional installation instructions, videos and troubleshooting, please visit telus.com/IndoorCamera or
scan the QR code below.

LED Reference Guide

Off Solid Flashing Flashing Solid Flashing Flashing Flashing

Power off Connected to TELUS SmartHome Local network connection Factory reset No local or Internet connection Power on, camera booting WPS mode Wi-Fi access point mode

Troubleshooting
· If you have issues connecting the camera to a TELUS account, unplug the power cable from the camera and plug it back in.
· If issues persist, reset the camera to factory defaults and try again. 15 seconds
Flashing Flashing Flashing
IMPORTANT If the camera was previously installed on a TELUS account, it will need to be deleted before it can be installed again.


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