GENERAL SERVICE FEES AND CHARGES - ANZ Personal

Manual Imprinters (Manual Credit Card Processing) • Establishment Fee $99 A one-off fee charged for setting up a Merchant Facility. • Monthly Service Fee $3 Account maintenance, administration and technical support. • Annual Imprinter Fee Price on Application Charged to supply additional Imprinters.

Business Banking General Service Fees and Charges - ANZ

6. International Money Transfers From Overseas. 7. ANZ Merchant Services. ANZ POS Terminals. 8. ANZ eGate and Manual Imprinters. 9. ANZ Secure Gateway.

anz-business-general-service-fees-charges
GENERAL SERVICE FEES AND CHARGES
ANZ BUSINESS BANKING 11.2020

Contents

General Banking

Agent Deposit Books

3

Bank Cheques

3

Certificates Supplied

3

Custodial Services

3

Miscellaneous Service Fee

3

Night Safe

4

Payment From Lists

4

Search Fee

4

Statement of Amount Owing

4

Charges for Non ANZ Customers Transferring

Funds to Another Bank

4

Telegraphic Transfer Outward (within Australia) 4

International Payments

Overseas Drafts Out of Your ANZ Account

5

Foreign Currency Drafts or Bank Cheques

Into Your ANZ Account

5

Cashing the drafts or cheques

5

Dishonoured drafts or cheques

6

International Money Transfers Sent Overseas 6

International Money Transfers From Overseas 7

ANZ Merchant Services

ANZ POS Terminals

8

ANZ eGate and Manual Imprinters

9

ANZ Secure Gateway

10

Travel Money

Foreign Currency Notes

11

Travellers Cheques

11

2­ 3

General Banking

Agent Deposit Books · 50 deposit slips · 100 deposit slips

$4 per book $6 per book

Bank Cheques (Australian Dollars Only) · ANZ customers via ANZ Branch Network · ANZ customers via ANZ Internet Banking · Repurchase of ANZ customer's Bank Cheque ·Replacement of lost/stolen Bank Cheque
(ANZ may require appropriate indemnity)

$10 $5 $25 $32.50

Certificates Supplied Other comprehensive certificates Supplied for audit or other purposes

$70 p/hr, min. $50

Custodial Services

Higher charges than specified below may apply to specialised safe custody facilities in capital cities.

Standard Packet means up to 36cm x 25cm (A4 size).

All charges are payable on lodgement and at the start of each renewal period.

Standard Packet (sealed)

$40 p.a.

Larger packets will be charged at $40 p.a. plus $40 per extra 36cm x 25cm or part thereof.

Locked Box

$65 p.a.

Regular box size (10,000cm3).

Larger boxes will be charged at $65 p.a. plus $65 per extra 10,000cm3 or part thereof.

Note: Insurance of items and contents are the customer's responsibility.

Miscellaneous Service Fee
$17.50 per quarter hour or part thereof plus out
of pocket expenses
Services or information supplied to a customer or non-ANZ customer on a time basis.

Night Safe

· One wallet

$130.20 half yearly

· Each additional wallet

$81 half yearly

· Temporary issue (per wallet)

$70.20 per month or part thereof

Fee is payable in advance on receipt of signed customer's authority for the service. Fees will not be refunded where an ANZ wallet is not used for the full period paid in advance.

Payment From Lists · Each item $3.50 plus transfer fee where applicable

Search Fee

$50 per search

Search of Government records (e.g. Certificates of Title, goods and other property mortgages, business names, Registrar of Companies, Powers of Attorney).

Statement of Amount Owing $17.50 per quarter hour or part thereof
·Where a statement of amount owing on a loan account is supplied to a customer upon request more frequently than once in any three month period.

Charges for Non-ANZ Customers Transferring Funds to Another Bank

Transfer of funds to accounts at another

$10

bank requested at an ANZ branch

Additional charge if lodging cheques 35¢ a cheque

· Extra charge if paying in cheques

Extra charge when transfer fees are to be paid from a non-ANZ account

· Individual transactions

$3 each deposit

· Regular transactions

$2.20 each deposit

($17.60 minimum a month)

Telegraphic Transfer Outward

$28

(within Australia)

·Transfer of money, which immediately becomes available to the recipient.

4­5

International Payments

Overseas Drafts Out of Your ANZ Account Foreign currency or Australian currency.

Refund

$25

When item is re-presented to a branch for refund to original purchaser

Stop payment fee (for us stopping

payment ofa lost or stolen draft)

$25 + costs

(See note on `costs' at end of this section)

Foreign Currency Drafts or Bank Cheques Into Your ANZ Account

Collecting funds

· Payable outside Australia

$50 per item + costs

(See note on `costs' at end of this section)

· Payable at ANZ within Australia:

- equivalent to under $100 Australian Dollars Free

- equivalent to $100 Australian Dollars or more $35
Note: Drafts/cheques may incur miscellaneous charges and/or
commissions from the overseas drawee bank. Additional fees are payable for couriers, postage and/or other actions relating to international transactions.
Encashment for credit to a foreign currency account will be subject to an
additional $20 processing fee. ANZ may pay you the value of the cheque/ draft at the time you present it to ANZ or at the time the drawee bank clears the cheque/draft. ANZ is not liable for any costs, loss or damage arising from a delay in the drawee bank clearing the cheque/draft. ANZ will convert the value of the cheque/draft into Australian Dollars (or any other applicable currency if your encashment is credited to a foreign currency account) using its prevailing exchange rate on the day the funds are paid to you.

Cashing the drafts or cheques

· Payable outside Australia

$15 per item

· Payable at ANZ within Australia

$7 per occasion

Exemption: Overseas government pension cheques are exempt from this fee.

Dishonoured drafts or cheques

· Collections/encashments

$45 + costs

(See note on `costs' at end of this section)

Note: if your draft/cheque is dishonoured by the overseas drawee bank and
ANZ has already paid the funds to you:

(i)ANZ will convert the value of the draft/cheque (plus the drawee bank's fees and charges) into Australian Dollars (or any other applicable currency if your encashment is credited to foreign currency account) using ANZ's prevailing exchange rate on the day ANZ is notified of the dishonour.

(ii)ANZ will debit your account for the value of the conversion, plus applicable ANZ fees and charges set out above and notify you of the dishonour.

(iii)A NZ is not liable for any loss you may incur as a result of the dishonour, including any foreign currency exchange movement between and including the date of the original conversion and the date of notification of the dishonour.

International Money Transfers sent overseas

We charge for transferring money overseas electronically.

For international money transfers, additional fees and charges may apply if using an ANZ credit card. A correspondent bank may also charge a fee when making the payment to the beneficiary's account and the beneficiary's bank may change the beneficiary fee(s) for receipt of the payment.

Sending international money transfers from an AUD account:

·Sending a foreign currency international money

transfer through ANZ Internet Banking (using an

ANZ transaction account or ANZ credit card only)

or ANZ Phone Banking (using an ANZ transaction

account only) ­ transfer is $10,000 and above

(AUD equivalent)

$0

·Sending a foreign currency international money

transfer through ANZ Internet Banking (using an

ANZ transaction account or ANZ credit card only)

or ANZ Phone Banking (using an ANZ transaction

account only) ­ transfer is below $10,000

(AUD equivalent)

$9

·Sending an Australian Dollar international

money transfer through ANZ Internet Banking

(using an ANZ transaction account or ANZ credit

card only)

$18

·Sending an Australian Dollar international money

transfer through ANZ Phone Banking (using an

ANZ transaction account)

$32

·Sending an international money transfer from a

Foreign Currency Account through

ANZ Phone Banking

$32

6­7

Sending international money transfer to Cook Islands, Fiji, French Polynesia, Kiribati, New Caledonia, Papua New Guinea, Samoa, Solomon Islands, Timor Leste, Tonga and Vanuatu:

·Sending a foreign currency international money transfer

through ANZ Internet Banking (using an ANZ transaction

account or ANZ credit card only) or ANZ Phone Banking

(using an ANZ transaction account only) - transfer is

$10,000 and above (AUD equivalent)

$0

·Sending a foreign currency international money

transfer through ANZ Internet Banking (using an ANZ

transaction account or ANZ credit card only) or ANZ

Phone Banking (using an ANZ transaction account only)

- transfer is below $10,000 (AUD equivalent)

$7

·Sending an international money transfer from

a Foreign Currency Account through Phone

Banking

$7

Sending payment through ANZ Transactive ­ refer to agreed fee schedule

International Money Transfers from overseas

Charges will be deducted from the proceeds of the transfer before credit to your account unless the overseas bank making the transfer states that the charges will be borne by them.

·Payment paid directly to an ANZ account up to $15**

·Payments to non-customers or transferred

to another bank in Australia

up to $25**

·Unconverted payments transferred to another foreign currency account held at a bank in Australia $35

·Bank cheque issued for amounts of $100 and over $27

·Payments made on application and identification $20

**Fee charged depends upon ANZ's arrangement with the relevant overseas bank.

Note: foreign currency payments for amounts up to and including the limit shown on the website at anz.com will be converted into Australian Dollars at the relevant exchange rate displayed on anz.com at the time. For foreign currency payments above that limit, the foreign exchange rate we use to convert that payment into Australian Dollars will be the rate we offer at the time we process the payment.

Note: in relation to the `costs' that we refer to in the `International Payments' section, we are unable to quantify the additional costs which maybe incurred as they refer to miscellaneous costs which may be charged by the relevant overseas (or correspondent) bank. We have no control over these costs and their amount varies between each overseas bank.

***Cancellation fees apply irrespective of whether or not ANZ is successful in cancelling the payment.

ANZ Merchant Services
For fees and charges that apply to your Merchant Facility, please refer to your individual Merchant Agreement.
Pricing will be assessed according to Merchants' individual circumstances.

ANZ POS Terminals (Electronic Credit, Charge and Debit Card Processing*)

·Establishment Fee

$99

Aone-off fee charged for setting up a Merchant Facility.

· Monthly Service Fee

$3

Account maintenance, administration and technical support.

·Merchant Service Fee (MSF): - Visa and MasterCard Credit Standard - Visa and MasterCard Credit Premium - Visa and MasterCard Debit Standard - Visa and MasterCard Debit Premium - International

Fee varies based on a % of net credit card sales turnover

Charged for processing a Visa and MasterCard transaction.

· Minimum Monthly Merchant Service Fee

$29.00

Charged when your total MSF paid to ANZ in any month

falls below $29.00

· Debit Card Fee:

Fee varies based on

- eftpos Debit Card Under $15 annual transaction

- eftpos Debit Card $15 or more

volume

- eftpos Debit Card Cash-Out

- eftpos Debit Card Charity

Charged for processing a Debit transaction

(i.e. when customer selects `CHQ' or `SAV' on terminal)

· Monthly Terminal Rental Fee Terminal and maintenance cost.

From $29.95 per month

8­9

Manual Imprinters (Manual Credit Card Processing)

· Establishment Fee

$99

A one-off fee charged for setting up a Merchant Facility.

· Monthly Service Fee

$3

Account maintenance, administration and technical support.

· Annual Imprinter Fee

Price on Application

Charged to supply additional Imprinters.

· Merchant Service Fee (MSF)

Fee varies based

- Visa and MasterCard Credit Standard

on a % of

- Visa and MasterCard Credit Premium

net credit

- Visa and MasterCard Debit Standard

card sales

- Visa and MasterCard Debit Premium

turnover

- International

Charged for processing a Visa and MasterCard transaction.

·Minimum Monthly Merchant Service Fee

$29.00

Charged when your total MSF paid to ANZ in any month

falls below $29.00.

ANZ eGate (online payment solution)

·Establishment Fee

$99

 A one-off fee charged for setting up a Merchant Facility.

· Monthly Service Fee

$3

Account maintenance, administration and technical support.

·Monthly eGate Licence Fee Charged for access to ANZ's eGate Merchant administration portal.

$39.95

·Merchant Service Fee (MSF)

Fee varies based

- Visa and MasterCard Credit Standard

on a % of

- Visa and MasterCard Credit Premium

net credit

- Visa and MasterCard Debit Standard

card sales

- Visa and MasterCard Debit Premium

turnover

- International

Charged for processing a Visa and MasterCard transaction.

·Minimum Monthly Merchant Service Fee

$29.00

Charged when your total MSF paid to ANZ in any month

falls below $29.00.

ANZ Secure Gateway ­ Phone Payments

·Establishment Fee

$99

A one-off fee charged for setting up a Merchant Facility.

· Monthly Service Fee

$3

Account maintenance, administration and technical support.

·Monthly Licence Fee

$29.95

Charged for access to ANZ's Secure Gateway Merchant administration portal.

·Merchant Service Fee (MSF) - Visa and MasterCard Credit Standard - Visa and MasterCard Credit Premium - Visa and MasterCard Debit Standard - Visa and MasterCard Debit Premium - International

Fee varies based on a % of net credit card sales turnover

Charged for processing a Visa and MasterCard transaction.

·Minimum Monthly Merchant Service Fee

$29.00

Charged when your total MSF paid to ANZ in any month falls below $29.00.

ANZ Secure Gateway ­ Web Payments#

·Establishment Fee

$199

A one-off fee charged for setting up a Merchant Facility.

·Monthly Service Fee

$3

Account maintenance, administration and technical support.

·Monthly Licence Fee

$39.95

Charged for access to ANZ's Secure Gateway Merchant administration portal.

·Merchant Service Fee (MSF) - Visa and MasterCard Credit Standard - Visa and MasterCard Credit Premium - Visa and MasterCard Debit Standard - Visa and MasterCard Debit Premium - International

Fee varies based on a % of net credit card sales turnover

Charged for processing a Visa and MasterCard transaction.

·Minimum Monthly Merchant Service Fee

$29.00

Charged when your total MSF paid to ANZ in any month falls below $29.00.

#Note: ANZ Secure Gateway ­ Web Payments includes full features and functionality of ANZ Secure Gateway ­ Phone Payments. * Merchant must establish a separate agreement with American Express, Diners Club and/or JCB before charge card transactions can be processed through the Merchant Facility. A $250 Closure Administration Fee (CAF) will apply to each Merchant Identification Number (MID) applicable upon closure and/or termination.
All fees are GST inclusive.

10­ 11

Travel Money

Foreign currency cash

Foreign currency cash exchange fees will be waived for existing ANZ customers.

Buying foreign currency cash   

1% of equivalent in Australian dollars
(minimum $8) for each currency

Buying foreign currency Cash Packs

$5 per pack

Cashing in foreign currency cash  Converting to Australian dollars

$8 each currency

Note: Foreign currency cash transactions must be completed using an ANZ Transaction Account or ANZ Credit Card only (except at ANZ Foreign Exchange Centres at Sydney Airport). You may have to pay a cash advance fee if you pay with an ANZ credit card. Limits for foreign currency cash transactions apply. Not all currencies, or denominations, can be provided or accepted.

Traveller's cheques

Cashing in traveller's cheques

$7 each item

Us buying back traveller's cheques

Free

We will only buy back traveller's cheques bought from an ANZ branch in Australia

Note: Traveller's cheques with a value equivalent to less than $1,000 Australian dollars can be cashed in by both ANZ and non-ANZ account holders through ANZ branches. For amounts $1,000 Australian dollars or more, an ANZ transaction account or an ANZ credit card account must be used. For traveller's cheques paid to a foreign currency account you will have to pay an extra $20 processing fee. Limits for traveller's cheque transactions apply.

Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Australian Credit Licence Number 234527. Item No. 77995 10.2020 WX249074

anz.com


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