ELECOM UCAM-CF20FB Windows Hello Compatible Webcam User's Manual

Warnings

• If water or foreign objects enter the product, immediately stop using it and disconnect it from the computer. Continued use may cause fire or electric shock.
• If the product overheats, emits smoke, or has an unusual odor, immediately stop using it, shut down the computer, and after confirming it is cool enough to handle without burning yourself, disconnect it from the computer. Then, contact your retailer or the Elecom Information Center. Continued use may cause fire or electric shock.
• Do not drop or strike the product. If the product is damaged, immediately stop using it and disconnect it from the computer. Then, contact your retailer or the Elecom Information Center. Continued use with a damaged product may cause fire or electric shock.
• Do not disassemble or modify the product. This may cause fire, electric shock, or malfunction. It will also void the warranty.
• Do not dispose of the product in fire. This may cause rupture, fire, or injury.

Cautions

• Do not place the product in the following locations:
  • Inside a car exposed to direct sunlight, or in places exposed to direct sunlight.
  • Near heaters or other high-temperature areas.
  • Humid or condensation-prone areas.
  • Uneven or vibrating surfaces.
  • Near magnets or other sources of magnetic fields.
  • Dusty areas.
• This product is not waterproof. Do not use or store it where it may come into contact with water or liquids. Water splashes, juice, coffee, steam, sweat, etc., can cause malfunction.
• Do not use this product with equipment where a malfunction could cause serious consequences.
• Dispose of this product in accordance with local ordinances and laws.

Installation Precautions

• Connect to a USB-A port that can supply 5V and 500mA.
• Depending on the structure of your notebook computer or display, the product may not be securely fixed with the stand. In such cases, place it on a flat surface.
• When installing, ensure there is enough slack in the cable and avoid stretching it taut. If the cable is stretched, the product may fall and damage itself or other equipment.
• When changing the camera's direction, always hold the stand part with your hand. Forcing it may cause the product to detach from its mounting position and fall, potentially damaging itself or other equipment.
• Do not attach the camera to uneven or structurally weak surfaces. Doing so may cause the product to fall and damage itself or other equipment.
• When securing the camera, avoid mounting it on soft or weak parts. Attaching it to unstable locations may cause the product to fall and damage itself or other equipment.

Precautions for Use

• Do not touch the camera lens with your fingers. If dust adheres, remove it with a commercially available lens blower.
• Depending on your chat software, video chat may not be available at VGA resolution or higher.
• Depending on your internet connection environment, some software may not be usable.
• Hardware processing performance may affect audio quality and video processing.
• Due to the nature of this product, it may become unrecognized when your computer enters standby, hibernation, or sleep mode. Please disable these features before use.
• If the product becomes unrecognized, disconnect it from the computer and reconnect it.
• Do not use power-saving modes on your computer while using the camera. If you intend to use power-saving modes, close the applications you are using with the camera beforehand.
• This product is for use in Japan only. Use outside of Japan is not covered by warranty or support services.
• This product is for USB 2.0 only. It is not compatible with USB 1.1 interfaces.

Care

If the product becomes dirty, wipe it with a soft, dry cloth.

Using volatile liquids such as thinner, benzine, or alcohol may cause discoloration or degradation.

Package Contents

Check that the following items are included in the product package. If any items are missing or damaged, please contact your retailer or the Elecom Information Center.

• Camera Body: 1 unit

Step 1: Camera Setup

Position the camera and adjust its angle up or down. Attaching it to the top of a display is recommended.

Attaching to a laptop or display: A diagram shows the multi-stand clipping onto the edge of a screen.

Placing on a flat surface: A diagram shows the webcam resting on its stand on a table.

Step 2: Connecting the Camera

1. Insert the camera's USB connector into the computer's USB-A port.
• You can connect or disconnect the USB connector while the computer is powered on.
• Ensure you insert the USB connector in the correct orientation; do not force it.
2. The driver will be installed automatically. Your product is now ready for use.

Proceed to the item you wish to use:

• Setting up Windows Hello Face Recognition
• Using Various Chat Software
• Shooting and Editing Videos with Webcam Assistant

Before Setup

• To use face recognition, you must update Windows 10 to the latest version via Windows Update. If Windows Update is disabled on your computer, please perform it manually. (See "What to do when: Run Windows Update").
• For face recognition on the following Windows 10 editions, you need to install drivers downloaded from the Elecom website:
  • Windows 10 Enterprise 2016 LTSB
  • Windows 10 IoT Enterprise 2016 LTSB
  • Windows 10 Enterprise 2015 LTSB
  • Windows 10 IoT Enterprise 2015 LTSB
  If you are using these editions, install the drivers before setting up face recognition. (See "Windows Hello Face Recognition Setup: Install Driver").
• If you are unsure of your Windows 10 edition and version, you can check it using the following method. (See "What to do when: Check Windows 10 Edition/Version").
• To set up Windows Hello face recognition, you must first set a PIN for your Windows 10 sign-in. If you have not set a PIN, please set one. (See "What to do when: Set PIN for User Account").

The following steps are for Windows version "20H2". The screens may differ in other versions, but the procedure is the same.

Setting up Face Recognition

To set up Windows Hello face recognition, you must first set a PIN. For PIN settings, please refer to "What to do when: Set PIN for User Account" in the "What to do when" section.

1. Click the Start button [Start] in the lower-left corner of the screen, and then click the Settings icon [Settings]. A screenshot shows the Windows Start menu with the Settings icon highlighted.

Setting up Face Recognition (Continued)

2. Click "Account". The "Account" screen will be displayed. A screenshot shows the Windows Settings window with "Account" selected in the left pane.
3. Click "Sign-in options". A screenshot shows the "Sign-in options" screen with "Windows Hello Face Recognition" visible.
4. Click "Windows Hello Face Recognition" and then click Set up. The "Windows Hello Setup" screen will appear. A screenshot shows the "Windows Hello Setup" screen with the "Set up" button highlighted.

Setting up Face Recognition (Continued)

5. Click Get started.
6. Enter your PIN. A "Windows Security" prompt appears asking for your PIN.
7. The camera will display your image. Look straight ahead as instructed. Wait for registration to complete.

Setting up Face Recognition (Continued)

8. When "Everything is complete." is displayed, face recognition setup is finished. Click Close. A screenshot shows the "Windows Hello Setup" completion screen.

If you click Improve recognition, the camera image screen will appear again. If you wear glasses, you can improve recognition accuracy by allowing the computer to recognize you both with and without glasses.

9. Follow steps 1-4 and click "Windows Hello Face Recognition". The message "You're ready to sign in with your face." indicates that face recognition has been set up correctly. A screenshot shows the "Sign-in options" screen with "Windows Hello Face Recognition" enabled.

Downloading the Driver

To obtain the driver for face recognition, please visit the following Elecom website and download the installation program:

https://www.elecom.co.jp/r/220

Search for "UCAM-CF20FB Driver".

Installing the Driver

Before Installation:

• Connect the camera to your computer and ensure it is ready for use.
• Log in with a user account that has administrator privileges.
• It is recommended to close all Windows programs (application software) before proceeding.

1. Download the file "UCAM-CF20FB_Driver_vX.X.zip" and extract it to your desktop or another location.
2. Double-click "Setup(.exe)" in the extracted folder. The installer will launch.
3. If the "User Account Control" screen appears, click Yes.
4. Click Install. A screenshot shows the driver setup wizard's welcome screen.

Installing the Driver (Continued)

4. Click Next.
5. Check the "Restart now" option and click Finish. Depending on your computer's status, a restart may not be necessary and the installation will complete without prompting for a restart. A screenshot shows the driver setup wizard's completion screen with the restart option.

After the computer restarts, it will be ready for face recognition setup. Next, proceed with face recognition setup.

→ Set up Windows Hello Face Recognition: Set up Face Recognition

Skype™

The following describes the setup using "Skype for Windows Desktop". The screen may differ for the Store app version, but the steps are the same.

1. Ensure the camera is connected to your computer and launch Skype.
2. Click your "User Profile". A screenshot shows the Skype interface with the profile icon highlighted.
3. Click "Settings". A screenshot shows the Skype settings menu with "Settings" highlighted.

Skype™ (Continued)

4. Set "Audio/Video" as follows.
5. If multiple cameras are connected, select "ELECOM 2MP Webcam" under "Video" > "Camera". A screenshot shows the Skype video settings with the camera selection dropdown.
6. Under "Audio" > "Microphone", select the audio device to use. If using the built-in microphone, select "Microphone (Webcam Internal Mic)". A screenshot shows the Skype audio settings with the microphone selection dropdown.

You can now use this product with Skype.

Microsoft Teams

1. Ensure the camera is connected to your computer and launch Microsoft Teams.
2. Click your "User Profile". A screenshot shows the Microsoft Teams interface with the profile icon highlighted.
3. Click "Settings". A screenshot shows the Microsoft Teams settings menu with "Settings" highlighted.

Microsoft Teams (Continued)

4. Set "Devices" as follows.
5. If multiple cameras are connected, select "ELECOM 2MP Webcam" under "Camera". A screenshot shows the Microsoft Teams device settings with the camera selection dropdown.
6. Under "Microphone", select the audio device to use. If using the built-in microphone, select "Microphone (Webcam Internal Mic)". A screenshot shows the Microsoft Teams audio settings with the microphone selection dropdown.

You can now use this product with Microsoft Teams.

Zoom

1. Ensure the camera is connected to your computer and launch Zoom.
2. Click the Settings icon [⚙️]. A screenshot shows the Zoom main window with the settings icon highlighted.
3. Select "Video".
4. If multiple cameras are connected, select "ELECOM 2MP Webcam" under "Camera". A screenshot shows the Zoom video settings with the camera selection dropdown.

Zoom (Continued)

5. Select "Audio".
6. Under "Microphone", select the audio device to use. If using the built-in microphone, select "Microphone (Webcam Internal Mic)". A screenshot shows the Zoom audio settings with the microphone selection dropdown.

You can now use this product with Zoom.

Cisco Webex Meetings

1. Ensure the camera is connected to your computer and launch Cisco Webex Meetings.
2. Click "Start meeting". A screenshot shows the Webex Meetings start screen.
3. Click the arrow next to "Video options". A screenshot shows the Webex meeting setup screen with video options.

Cisco Webex Meetings (Continued)

4. If multiple cameras are connected, select "ELECOM 2MP Webcam" under "Camera". A screenshot shows the Webex meeting setup screen with camera selection.
5. Click the arrow next to "Audio options".
6. Under "Microphone", select the audio device to use. If using the built-in microphone, select "Microphone (Webcam Internal Mic)". A screenshot shows the Webex meeting setup screen with microphone selection.

You can now use this product with Cisco Webex Meetings.

Google Meet

1. Access the Google Meet website in your web browser and log in.
2. Click the Settings button [⚙️] in the upper right corner of the screen. A screenshot shows the Google Meet interface with the settings icon highlighted.
3. Click "Audio", then select the microphone device to use. If using the built-in microphone, select "Microphone (Webcam Internal Mic)". A screenshot shows the Google Meet audio settings.
4. If multiple cameras are connected, click "Video", then select "ELECOM 2MP Webcam" under "Camera". A screenshot shows the Google Meet video settings.

You can now use this product with Google Meet.

What You Can Do with Elecom Webcam Assistant

• Video/Photo Shooting: You can shoot videos and photos for blogs and save them directly to your computer, making it easy to edit and use them.
• Basic Editing Features: Includes features for title insertion, basic trimming, subtitle addition, and BGM insertion, allowing for easy editing without separate video editing software.
• YouTube Upload: You can easily upload edited videos to YouTube.

Getting Elecom Webcam Assistant

To get "Elecom Webcam Assistant", visit the Elecom website below and download the installation program:

http://www.elecom.co.jp/support/download/peripheral/pccamera/assistant/soft/index.html

If You Have Trouble

If you encounter issues with settings or operations, please access the support portal via the URL or QR code below.

You can find helpful information on our support portal.

https://www.elecom.co.jp/rd/elesup/017.html

When Not Operating Properly

Setting a PIN for Your User Account (Continued)

8. Enter your new PIN and confirm it in the "PIN confirmation" field.

Checking "Include letters and numbers" allows PINs with the following requirements:

• 4 to 127 characters.
• Allows uppercase letters, lowercase letters, numbers, and special characters.
• Patterns like "123456" or "111111" are not allowed.

9. Click OK. Your PIN will be created. A screenshot shows the PIN creation confirmation.

Camera Unit

Hardware Operating Environment

To use this product, the following environment is required.

In addition, the system must meet the requirements of any software used concurrently.

Warranty Information

Warranty Period: 6 Months

Please keep your proof of purchase (receipt, delivery note, etc.) as it is required for warranty claims.

Warranty Coverage:

• Repairs: Elecom will repair or replace the product free of charge for malfunctions occurring under normal usage conditions within the warranty period (calculated from the date of purchase). If the warranty period has expired, repairs will be charged.
• Exclusions from Free Warranty: The following cases are not covered by the warranty:
  • Failure to submit proof of purchase and the malfunctioning product. (Proof of purchase includes receipts or delivery notes that confirm the purchase date, store, and model number.)
  • Tampering or alteration of the proof of purchase.
  • Purchasing the product as used (including purchases from second-hand shops or auctions).
  • Malfunctions caused by modification, disassembly, or repair by third parties other than Elecom or its designated agents.
  • Malfunctions caused by connecting or using the product with equipment other than those specified by Elecom.
  • Malfunctions caused by usage conditions exceeding normal household or office environments (e.g., extreme temperature, humidity, vibration).
  • Malfunctions caused by impact, drops, or other physical stress during transportation after purchase.
  • Malfunctions caused by external factors such as earthquakes, fires, lightning, floods, natural disasters, public hazards, or voltage surges.
  • Other circumstances deemed not eligible for free repair or replacement.
• Repair Request: Please bring the product and proof of purchase to your retailer, or send it to our repair center.
• Shipping Costs: Shipping costs to the Elecom repair center are the customer's responsibility. Please ensure proper packaging and use a trackable shipping method (e.g., courier or registered mail) to prevent loss. Elecom is not responsible for damage or loss during transit.
• Replacement: If the same model cannot be replaced, Elecom may provide a replacement with a product of equivalent or superior performance.
• Returned Parts: Old parts or products exchanged under warranty or paid repair will not be returned.

Disclaimer:

• Elecom's liability for damages due to product malfunction is limited to the purchase price of the product, except in cases of Elecom's intentional misconduct or gross negligence.
• Elecom is not liable for consequential, incidental, indirect, or punitive damages, lost profits, or data loss resulting from product malfunction.

Scope of Validity:

• This warranty is valid only in Japan.