Roborock Robotic Vacuum Cleaner Manual

Safety Information

Restrictions

• This product is designed for indoor floor cleaning only. Do not use it outdoors (e.g., on an open-ended terrace), on surfaces other than the ground (e.g., a sofa), or in a commercial or industrial environment.
• Do not use the product on any elevated surface without barriers (e.g., the floor of a loft, an open-ended terrace, or the surface of furniture).
• Do not use the product when the temperature is higher than 40°C or lower than 4°C, or if there is any liquid or sticky substance on the floor.
• Before using the product, please put aside wires on the floor to avoid them being dragged around while the cleaner is working.
• To prevent the cleaner from being blocked and your valuables from damage due to slight crashes, please clean up fragile objects and loose items on the floor before switching on the cleaner (e.g., vases and plastic bags).
• Children should be supervised to ensure they do not play with the appliance.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision (EU).
• Please keep the main brush cleaning tools out of reach of children.
• Do not place any object (including children and pets) on the cleaner, whether it is working or not.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Do not use the cleaner on any burning object (e.g., a burning cigarette butt).
• Do not use the cleaner on plush carpets (the cleaner might not work well on some dark-colored carpets either).
• Do not use the cleaner to clean hard or sharp objects (e.g., decoration wastes, glass, and nails).
• Do not carry the cleaner by the cap on the distance laser sensor, the cover on the main unit, or the collision buffer.
• The appliance must be switched off and the plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
• Do not use a wet piece of cloth or any liquid to clean any part of the product.
• Do not use the mopping module on carpets.
• Please use the product according to the manual. Any loss or damage caused from improper use will be borne by the user.

Battery and Charging

WARNING

• For recharging the battery, only use the detachable supply Unit Roborock CDZ02RR or CDZ06RR provided with this appliance.
• Do not arbitrarily dismantle, repair, or modify the battery or dock charger.
• Please keep the dock charger away from heat (e.g., heating plates).
• The battery must be removed from the appliance before it is scrapped.
• The appliance must be disconnected from the supply mains when removing the battery.
• The battery is to be disposed of safely. Please do not discard waste batteries; leave them to a professional recycling organization.
• Do not wipe or clean the charger's shrapnel with a piece of wet cloth or wet hands.

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
• Please make sure the cleaner is powered off in shipment; original packaging is advised.
• If left unused for a long period, please store the cleaner in a cool and dry place after having it fully charged and switched off. Charge it at least every three months to avoid the battery being over-discharged.

Table of Faults of Robotic Vacuum Cleaner

Product Introduction

Main Unit

• Cleaning On/Off: Short press to start cleaning. Press and hold to turn on or off.
• Circular indicator light: White: power ≥ 20%. Red: power < 20%. Slow blinking: charging or launching. Red flash: fault status.
• Spot cleaning: Short press to start regional cleaning.
• Recharge: Short press to start recharging.
• Note: Press any button to stop the robotic vacuum during cleaning, recharging, or spot cleaning.
• Reset WIFI: Press the spot cleaning button and the recharge button at the same time for 3 seconds.
• Open lid: [Opens the top lid].

Diagram Description: Main Unit Components

• Top View: Shows the LDS cover, bumper sensor, and the main unit with a "Z" logo.
• Side/Bottom View: Illustrates the Bumper, Cliff sensor, LDS (Laser distance sensor), Wall sensor, Omni-directional wheel, Charging contact pieces, Side brush, Main wheel, and the Buckle of the main brush cover.

Dust Bin

Diagram Description: Dust Bin and Vacuum Body

• The dust bin components include: Dust bin lid, Dust bin buckle, and Filter.
• The vacuum body shows: WIFI indicator light (Slow blinking: Waiting to connect; Fast blinking: Connecting; Stable light: WIFI is connected), System Reset button, Speaker, Air vent, and the Cleaning tool of the main brush.

Accessories

Diagram Description: Accessories

• Water tank
• Dock charger
• Mopping cloth
• Moistureproof mat
• Power cable

Installation

1. Plug the dock charger into the interface of the moistureproof mat, and ensure it is firmly installed. This moistureproof mat helps keep the floor dry.
2. Keep the dock charger on a level surface, flat against a wall, and plug it into a power outlet.
3. Note on Placement: Ensure sufficient space around the dock charger: more than 0.5 meters on both sides and more than 1.5 meters in the front. Improper cable placement can lead to power outages or dock charger displacement. The dock charger indicator is on when plugged in and off when the main unit is charging.
4. Turn on and charge the machine: Press and hold the power button to turn on the main unit. Wait until the indicator light is steady, then place the main unit on the dock charger to charge. The circular indicator light shows battery level: White for power ≥ 20%, Red for power < 20%. Note: The robotic vacuum cleaner may not power on when the battery is low; connect it to the dock charger.
5. Connect to the mobile phone client: The product is compatible with the Mi Home intelligent platform and can be controlled via the Mi Home app. It supports MIUI systems and can interconnect with other Mi Home intelligent products.
6. Quick Setup:
   • Download App: Search "Mi Home" in your app store (iOS/Android) or scan the provided QR code to download and install the Mi Home app.
   • Add Device: On the "My Device" page in the Mi Home app, tap the "+" icon in the top right corner to add a device. The newly added device will appear on the "My Device" list.
   • Reset WIFI: If you encounter Wi-Fi connection issues, you can reset the Wi-Fi. Open the upper cover, locate the reset button next to the Wi-Fi indicator. Press and hold the Wi-Fi button and the power button simultaneously until you hear the voice prompt "Reset WIFI". The Wi-Fi indicator will flash slowly, indicating the cleaner is in a pending connection state.
7. Fill the water tank: Open the tank lid, fill it with water, and close the lid.
8. Install the mopping module: Push the module into the bottom of the main unit, aligning it with the marked guides. A click sound indicates proper installation.
9. Install the mopping cloth: Wet the mopping cloth and wring it until it doesn't drip. Insert it into the bottom along the slot of the water tank and stick it firmly.
10. Note: For optimal mopping results, it is recommended to run the main unit for cleaning three times before installing the mopping module.

Operating Instruction

Main brush

Clean it every week as recommended:

1. Turn the machine over, press the buckle, and take off the cover.
2. Take out the main brush in an upward movement and clean the bearing of the main brush.
3. Use the matching cleaning tool to cut off any hairs entangled on the main brush.
4. Install the main brush, press the cover down firmly, and fix the buckle.

Note: It is recommended to replace the main brush every 6-12 months to ensure effective cleaning.

Diagram Description: Main Brush Components

• Main brush cover
• Buckle
• Main brush
• Bearing of the main brush

Daily Maintenance

Instruction for using the cleaning tool of the main brush

Pour water into the dust bin, close the dust bin cover, shake the dust bin left and right, pour out the dirty water, and repeat this step several times until the filter is clean.

Note:

• Wash the filter with water only; detergents are not allowed.
• Please do not use your finger or a brush to clean the filter to avoid any possible damage.
• Please dry out the filter for at least 24 hours after washing.

Change of filter

Please remove the filter and replace it as shown in the picture.

Water tank filter element component

• It is recommended to replace it every 1-3 months.
• Use your finger to remove the two filter element components from the gap.
• Fit the new filter element and ensure it is in the right place.

Note: It is recommended to replace the filter element component every 1-3 months to ensure effective cleaning.

Main Unit Sensor

Wipe the sensors of the main unit with a soft, dry cloth, including:

• The four cliff sensors at the bottom of the main unit.
• The wall sensor on the right side of the main unit.
• The charging contact pieces at the bottom of the main unit.

Diagram Description: Sensors and Contacts

• Cliff sensor
• Omni-directional wheel
• Charging contact pieces
• Side brush
• Wall sensor

Omni-directional wheel

It is recommended to clean it every month.

1. Turn over the machine and take out the omni-directional wheel by pulling upwards.
2. Clean the hair and dirt off the wheel and the axle.
3. Install the wheel and press it tight.

Note: You may rinse it with tap water and install it after it gets dry.

Diagram Description: Omni-directional Wheel Components

• Wheel
• Axle
• Supporting frame

Dock Charger

It is recommended to clean it every month.

Wipe the battery connectors of the dock charger with a soft, dry cloth.

Restore Factory Settings

If the machine does not function properly after resetting, please hold the power button when the machine is on, and press the reset button at the same time, until you hear the voice prompt "start restoring the initial version". The main unit will then be restored to the factory settings.

Basic Parameters

Main Unit

Dock Charger

EU Declaration of Conformity

Hereby we:

Name of manufacturer: Beijing Roborock Technology Co.,Ltd.

Address: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No. 8 Heiquan Road, Haidian District, Beijing, P.R.CHINA

Declare that this DoC is issued under our sole responsibility and that the products:

• Product description: Robotic Vacuum Cleaner and Accessories
• Type(model) designation(s): S5 ***** (*can be 0 to 9, A to Z, a to z, "-", "_", "\", "/" or blank, for marketing purpose.)

Are in conformity and verified through testing with the provision of the following EU directives:

RED Directive 2014/53/EU Article 3.1 a): Safety&Health

• 1. EN 60335-1:2012 + A11:2014 + AC:2014 + A13:2017
• 2. EN 60335-2-2:2010 + A11:2012 + A1:2013
• 3. 1999/519/EC
• 4. EN 62311:2008
• 5. EN 62233:2008

Corresponding standards:

• 1. Household and similar electrical appliances-Safety-Part 1: General requirements
• 2. Household and similar electrical appliances-Safety-Part 2-2: Particular requirements for vacuum cleaners and water suction cleaning appliance
• 3. COUNCIL RECOMMENDATION of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz)
• 4. Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0 Hz – 300 GHz)
• 5. Measurement methods for electromagnetic fields of household appliance and similar apparatus with regard to human exposure

RED Directive 2014/53/EU Article 3.1 b): EMC

• 1. Draft EN 301 489-1 V2.2.0
• 2. Draft EN 301 489-17 V3.2.0
• 3. EN 55014-1:2017
• 4. EN 55014-2:2015
• 5. EN 61000-3-2:2014
• 6. EN 61000-3-3:2013

Corresponding standards:

• 1. Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements; Harmonized Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU and the essential requirements of article 6 of Directive 2014/30/EU
• 2. Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for Broadband Data Transmission Systems; Harmonized Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU
• 3. Electromagnetic Compatibility-Requirements for household appliances, electric tools and similar apparatus Part 1: Emission
• 4. Electromagnetic compatibility – Requirements for household appliances, electric tools and similar apparatus Part 2: Immunity – Product family standard
• 5. Electromagnetic compatibility (EMC) – Part 3-2: Limits – Limits for harmonic current emissions (equipment input current ≤ 16 A per phase).
• 6. Electromagnetic compatibility (EMC) – Part 3-3: Limits – Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current ≤ 16 A per phase and not subject to conditional connection.

RED Directive 2014/53/EU Article 3.2: Radio Spectrum

• EN 300 328 V2.1.1

Corresponding standard:

• Wideband transmission systems; Data transmission equipment operating in the 2.4 GHz ISM band and using wide band modulation techniques; Harmonized Standard covering the essential requirements of article 3.2 of Directive 2014/53/EU

ROHS Directive 2011/65/EU

• EN50581:2012

Corresponding standard:

• Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances

Dock Charger and Accessories

• Product description: Dock Charger and Accessories
• Type(model) designation(s): Dock Charger, models: CDZ02RR or CDZ06RR.

Are in conformity and verified through testing with the provision of the following EU directives.

Low Voltage Directive 2014/35/EU

• 1. EN 60335-1:2012 + A11:2014
• 2. EN 60335-2-29:2004 + A2:2009
• 3. EN 62233:2008

Corresponding standards:

• 1. Household and similar electrical appliances-Safety-Part 1: General requirements
• 2. Household and similar electrical appliances-Safety-Part 2-29: Particular requirements for battery chargers
• 3. Measurement methods for electromagnetic fields of household appliance and similar apparatus with regard to human exposure

EMC Directive 2014/30/EU

• 1. EN 55014-1:2017
• 2. EN 55014-2:2015
• 3. EN 61000-3-2:2014
• 4. EN 61000-3-3:2013

Corresponding standards:

• 1. Electromagnetic Compatibility-Requirements for household appliances, electric tools and similar apparatus Part 1: Emission
• 2. Electromagnetic compatibility – Requirements for household appliances, electric tools and similar apparatus Part 2: Immunity – Product family standard
• 3. Electromagnetic compatibility (EMC) – Part 3-2: Limits – Limits for harmonic current emissions (equipment input current ≤ 16 A per phase).
• 4. Electromagnetic compatibility (EMC) – Part 3-3: Limits – Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current ≤ 16 A per phase

ROHS Directive 2011/65/EU

• EN50581:2012

Corresponding standard:

• Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances

Person responsible for making this declaration:

Printed name: Rui Shen

Position/Title: Quality Director

Signature: Rui Shen

Date of issue: Jun 14, 2018

WEEE Information

Correct Disposal of this product. This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

(German text translated: Correct disposal of this product within the EU indicates that this product must not be disposed of with household waste. Old appliances contain valuable recyclable materials that should be recycled and should not harm the environment or human health through uncontrolled waste disposal. Therefore, please dispose of old appliances via suitable collection systems or send the device for disposal to the place where you purchased it. This will then lead to the device being recycled.)

Warranty Information

The seller provides warranty in accordance with the legislation of the customer's own country of residence, with a minimum of 1 year, starting from the date on which the appliance is sold to the end user.

The warranty only covers defects in material or workmanship.

Repairs under warranty may only be carried out by an authorized service centre. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted.

The warranty will not apply in cases of:

• Normal wear and tear
• Incorrect use, e.g., overloading of the appliance, use of non-approved accessories
• Use of force, damage caused by external influences
• Damage caused by non-observance of the user manual, e.g., connection to an unsuitable mains supply or non-compliance with the installation instructions
• Partially or completely dismantled appliances

Laser Safety

The laser distance sensor of this product meets the standards for Class I Laser Products in IEC 60825-1:2014 and will not generate hazardous laser radiation.

Manufacturer Information

Manufacturer: Beijing Roborock Technology Co., Ltd.

Product Model: S5 ****** (can be 0 to 9, A to Z, a to z, "-", "_", "\", "/" or blank, for marketing purpose.)

Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No. 8 Heiquan Road, Haidian District, Beijing, P.R. CHINA

For more product information, please visit our website: www.roborock.com

For after-sales support, please email our after-sales service team:

• US/Non-Europe Support: support@roborock.com
• Europe Support: support@roborock-eu.com