AG neovo RX-22G Surveillance Monitor with Metal Casing User Manual
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User Manual
RX-22G & RX-24G LCD Monitor User Manual
SFE INFOION 4 Safety Information Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital
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www.agneovo.com RX-22G & RX-24G LCD Monitor User Manual TABLE OF CONTENTS Safety Information Federal Communications Commission (FCC) Notice (U.S. Only)............................................................ 4 WEEE....................................................................................................................................................... 5 Precautions Notice ....................................................................................................................................................... 6 Cautions When Setting Up ....................................................................................................................... 6 Cautions When Using............................................................................................................................... 7 Cleaning and Maintenance....................................................................................................................... 7 Notice for the LCD Display ....................................................................................................................... 8 Chapter 1: Product Description 1.1 Package Contents .............................................................................................................................. 9 1.2 Wall Mounting Installation Preparation ............................................................................................... 10 1.2.1 Wall Mounting.......................................................................................................................... 10 1.2.2 Removing the Base Stand....................................................................................................... 11 1.3 LCD Display Overview ....................................................................................................................... 12 1.3.1 Front View and Keypad Buttons.............................................................................................. 12 1.3.2 Rear View................................................................................................................................ 13 Chapter 2: Making Connections 2.1 Connecting the Power ........................................................................................................................ 14 2.2 Connecting Input Source Signals ....................................................................................................... 15 2.2.1 Connecting a Computer .......................................................................................................... 15 Using VGA Cables ......................................................................................................................... 15 Using DVI Cables........................................................................................................................... 15 Using HDMI Cables........................................................................................................................ 16 Using DisplayPort Cables .............................................................................................................. 16 Using RS232 Cables...................................................................................................................... 17 Using Audio Cables........................................................................................................................ 17 2.2.2 Connecting a Video Device ..................................................................................................... 18 Using Composite (CVBS) Cables .................................................................................................. 18 Using S-Video Cables .................................................................................................................... 19 Using HDMI Cables........................................................................................................................ 19 Using DisplayPort Cables .............................................................................................................. 20 Chapter 3: Using the LCD Display 3.1 Turning on the Power ......................................................................................................................... 21 3.2 Selecting the Input Source Signal ...................................................................................................... 21 3.3 Adjusting the Volume.......................................................................................................................... 22 3.3.1 Muting the Audio...................................................................................................................... 22 3.4 Choosing Your Preferred Picture Settings.......................................................................................... 22 3.5 Using Picture-in-Picture (PIP) ............................................................................................................ 23 3.5.1 PIP/PBP Options ..................................................................................................................... 23 3.5.2 PIP/PBP Swap ........................................................................................................................ 24 3.6 Using FREEZE Function .................................................................................................................... 24 2 TABLE OF CONTENTS 3.7 Using Auto Adjustment Function ........................................................................................................ 25 3.8 Using ROTATE Function .................................................................................................................... 25 3.9 Locking the OSD Menu ...................................................................................................................... 26 Chapter 4: On Screen Display Menu 4.1 Using the OSD Menu ......................................................................................................................... 27 4.2 OSD Menu Tree ................................................................................................................................. 29 Chapter 5: Adjusting the LCD Display 5.1 Brightness .......................................................................................................................................... 32 5.2 Colour Temp. ...................................................................................................................................... 34 5.3 Image Setting ..................................................................................................................................... 35 5.4 Aspect Ratio ....................................................................................................................................... 38 5.5 PIP Setting ......................................................................................................................................... 39 5.6 Anti-Burn-in......................................................................................................................................... 41 5.7 OSD Setting ....................................................................................................................................... 42 5.8 Audio Setting ...................................................................................................................................... 43 5.9 System 1 ............................................................................................................................................ 44 5.10 System 2 .......................................................................................................................................... 46 5.11 EcoSmart Sensor ............................................................................................................................. 47 5.12 Input Select ...................................................................................................................................... 49 Chapter 6: Appendix 6.1 Warning Messages............................................................................................................................. 50 6.2 Supported Resolutions ....................................................................................................................... 51 6.3 Troubleshooting.................................................................................................................................. 52 6.4 Transporting the LCD Display ............................................................................................................ 54 Chapter 7: Specifications 7.1 Display Specifications ........................................................................................................................ 56 7.2 Display Dimensions............................................................................................................................ 57 7.2.1 RX-22G Dimensions................................................................................................................ 57 7.2.2 RX-24G Dimensions................................................................................................................ 57 3 SAFETY INFORMATION Safety Information Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: � Reorient or relocate the receiving antenna. � Increase the separation between the equipment and receiver. � Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. � Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Use only an RF shielded cable that was supplied with the display when connecting this display to a computer device. To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture. THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCECAUSING EQUIPMENT REGULATIONS. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 4 SAFETY INFORMATION WEEE Information for users applicable in European Union countries. The symbol on the product or its packaging signifies that this product has to be disposed separately from ordinary household wastes at its end of life. Please kindly be aware that this is your responsibility to dispose electronic equipment at recycling centers so as to help conserve natural resources. Each country in the European Union should have its collection centers for electrical and electronic equipment recycling. For information about your recycling drop off area, please contact your local related electrical and electronic equipment waste management authority or the retailer where you bought the product. 5 PRECAUTIONS Precautions CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN Symbols used in this manual This icon indicates the existence of a potential hazard that could result in personal injury or damage to the product. This icon indicates important operating and servicing information. Notice � Read this User Manual carefully before using the LCD display and keep it for future reference. � The product specifications and other information provided in this User Manual are for reference only. All information is subject to change without notice. Updated content can be downloaded from our web site at www.agneovo.com. � To protect your rights as a consumer, do not remove any stickers from the LCD display. Doing so may affect the determination of the warranty period. Cautions When Setting Up Do not place the LCD display near heat sources, such as a heater, exhaust vent, or in direct sunlight. Do not cover or block the ventilation holes in the housing. Place the LCD display on a stable area. Do not place the LCD display where it may subject to vibration or shock. Place the LCD display in a well-ventilated area. Do not place the LCD display outdoors. Do not place the LCD display in a dusty or humid environment. Do not spill liquid or insert sharp objects into the LCD display through the ventilation holes. Doing so may cause accidental fire, electric shock or damage the LCD display. 6 PRECAUTIONS Cautions When Using Use only the power cord supplied with the LCD display. The power outlet should be installed near the LCD display and be easily accessible. If an extension cord is used with the LCD display, ensure that the total current consumption plugged into the power outlet does not exceed the ampere rating. Do not allow anything to rest on the power cord. Do not place the LCD display where the power cord may be stepped on. If the LCD display will not be used for an indefinite period of time, unplug the power cord from the power outlet. To disconnect the power cord, grasp and pull by the plug head. Do not tug on the cord; doing so may cause fire or electric shock. Do not unplug or touch the power cord with wet hands. Warning: Unplug the power cord from the power outlet and refer to qualified service personnel under the following conditions: When the power cord is damaged. If the LCD display has been dropped or the housing has been damaged. If the LCD display emits smoke or a distinct odor. Cleaning and Maintenance The LCD display comes with NeoVTM Optical Glass. Use a soft cloth lightly moistened with a mild detergent solution to clean the glass surface and the housing. Do not rub or tap the surface of the glass with sharp or abrasive items such as a pen or screwdriver. This may result in scratching the surface of the glass. Do not attempt to service the LCD display yourself, refer to qualified service personnel. Opening or removing the covers may expose you to dangerous voltage or other risks. Warning: Ceiling mount or mount on any other horizontal surface overhead are not advisable. Installation in contravention of the instructions may result in undesirable consequences, particularly hurting people and damaging property. Users who have already mounted the display on the ceiling or any other horizontal surface overhead are strongly advised to contact AG Neovo for consultations and solutions to help ensure a most pleasurable and fulfilling display experience. 7 PRECAUTIONS Notice for the LCD Display In order to maintain the stable luminous performance, it is recommended to use low brightness setting. Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD display may decrease with time. When static images are displayed for long periods of time, the image may cause an imprint on the LCD display. This is called image retention or burn-in. To prevent image retention, do any of the following: � Set the LCD display to turn off after a few minutes of being idle. � Use a screen saver that has moving graphics or a blank white image. � Switch desktop backgrounds regularly. � Adjust the LCD display to low brightness settings. � Turn off the LCD display when the system is not in use. Things to do when the LCD display shows image retention: � Turn off the LCD display for extended periods of time. It can be several hours or several days. � Use a screen saver and run it for extended periods of time. � Use a black and white image and run it for extended periods of time. When the LCD display is moved from one room to another or there is a sudden change from low to high ambient temperature, dew condensation may form on or inside the glass surface. When this happens, do not turn on the LCD display until the dew disappears. Due to humid weather conditions, it is normal for mist to form inside the glass surface of the LCD display. The mist will disappear after a few days or as soon as the weather stabilizes. There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure. 8 CHAPTER 1: PRODUCT DESCRIPTION Chapter 1: Product Description 1.1 Package Contents When unpacking, check if the following items are included in the package. If any of them is missing or damaged, contact your dealer. LCD Display Quick Start Guide RX-22G & RX-24G Quick Start Guide RX-22G & RX-24G LCD Monitor RX-22G/RX-24G_Quick Guide_V010 displays.agneovo.com Power cord Power adapter VGA cable Note: Must use only the supplied power adapter: ADAPTER TECH Model no.: ATS040T-P120 Rating: 12V/3.3A DELTA ELECTRONICS, INC. Model no.: ADP-40GD BD2 Rating: 12V/3.33A Audio cable Warranty card Note: The pictures are for reference only. Actual items may vary upon shipment. 9 PRODUCT DESCRIPTION 1.2 Wall Mounting Installation Preparation 1.2.1 Wall Mounting 1 Remove the base stand. See procedures below. 2 Wall mount the LCD display. Screw the mounting bracket to the VESA holes at the rear of the LCD display. 100mm 100mm 75mm 75mm Note: To protect the glass panel, place a towel or soft cloth before laying the LCD display down. Warning: Ceiling mount or mount on any other horizontal surface overhead are not advisable. Installation in contravention of the instructions may result in undesirable consequences, particularly hurting people and damaging property. Users who have already mounted the display on the ceiling or any other horizontal surface overhead are strongly advised to contact AG Neovo for consultations and solutions to help ensure a most pleasurable and fulfilling display experience. Note: Take measures to prevent the LCD display from falling down and lessen possible injury and damage to the display in case of earthquakes or other disasters. Use only the 75 x 75 mm and 100 x 100 mm wall mount kit recommended by AG Neovo. Secure the LCD display on a solid wall strong enough to bear its weight. 10 PRODUCT DESCRIPTION 1.2.2 Removing the Base Stand 1 Lay the LCD display face down on a flat even surface. Note: 2 Remove the screws* securing the base stand from the LCD (*) The screw size is M4 x 10mm. display. 3 Detach the base stand. 11 PRODUCT DESCRIPTION 1.3 LCD Display Overview 1.3.1 Front View and Keypad Buttons 1 2 3 4 5 6 7 8 1 AUTO Hot Key: Auto Adjustment/Rotate � For VGA input signal source, press to perform auto adjustment. � Press for 3 seconds to enable the Rotate function. � When OSD menu is ON, press to close the OSD menu or exit a submenu. 2 LEFT Hot Key: Audio Volume Adjustment � Press to display the volume bar. Then press the LEFT key to decrease the volume. � When OSD menu is ON, press to select an option or adjust the settings. 4 UP Hot Key: PIP/PBP Select � Press repeatedly to select PIP/PBP option (PIP PBP OFF). � When OSD menu is ON, press to select an option or adjust the settings. 5 DOWN Hot Key: PICTURE MODE Select � Press repeatedly to select PICTURE MODE option (Standard CCTV VIDEO). � When OSD menu is ON, press to select an option or adjust the settings. � When PIP is ON, press to swap the PIP main and sub picture. 3 RIGHT 6 MENU Hot Key: Screen Freeze Press to display/hide the OSD menu. � Press to activate the screen freeze function. To deactivate, press any key except for the Power key. � When the volume bar appears, press to 7 SOURCE Press to select the input signal source. increase the volume. � When OSD menu is ON, press to select and option, adjust the settings, or enter the submenu. 8 POWER and LED Indicator � Press to turn the power on or off. � Indicate the operating status of the LCD display: - Lights Green when the LCD display is turned on. - Lights Amber when the LCD display is in standby mode. - Lights Off when the LCD display is turned off. 12 PRODUCT DESCRIPTION 1.3.2 Rear View DC IN DVI HDMI DisplayPort VGA AUDIO IN 12 34 5 6 S-VIDEO COMPOSITE-1 IN OUT COMPOSITE-2 IN OUT AUDIO L IN R AUDIO L OUT R USB (SERVICE) RS232 7 8 9 8 9 10 11 12 13 1 DC IN Connect with the supplied power adaptor. 2 DVI Connect DVI signals input. 3 HDMI Connect HDMI signals input. 4 DisplayPort Connect DisplayPort signals input. 5 VGA Connect VGA signals input. 6 AUDIO IN Connect audio signals input (3.5 mm Stereo Audio Jack). 7 S-VIDEO Connect S-Video signals input. 8 COMPOSITE-1/COMPOSITE-2 IN Connect Composite (CVBS) signals input. 9 COMPOSITE-1/COMPOSITE-2 OUT Connect Composite (CVBS) signals output. 10 AUDIO IN Connect audio signals input (RCA Stereo Audio Jack). 11 AUDIO OUT Connect audio signals output (RCA Stereo Audio Jack). 12 USB (SERVICE) Connect USB 2.0 for service. 13 RS232 Connect RS232 input from external equipment. 13 CHAPTER 2: MAKING CONNECTIONS Chapter 2: Making Connections 2.1 Connecting the Power 1 Connect the power cord to the power adapter. 2 Connect the power adapter to the DC power input at the rear of the LCD display. 3 Connect the power cord plug to a power outlet or a power supply. DC IN Caution: Make sure that the LCD display is not connected to the power outlet before making any connections. Connecting cables while the power is ON may cause electric shock or personal injury. Caution: When unplugging the power cord, hold the power cord by the plug head. Never pull by the cord. 14 MAKING CONNECTIONS 2.2 Connecting Input Source Signals 2.2.1 Connecting a Computer Using VGA Cables Connect one end of a VGA cable to the VGA connector of the LCD display and the other end to the VGA connector of the computer. VGA Using DVI Cables Connect one end of a DVI (DVI-D) cable to the DVI connector of the LCD display and the other end to the DVI connector of the computer. DVI 15 MAKING CONNECTIONS Using HDMI Cables Connect one end of an HDMI cable to the HDMI connector of the LCD display and the other end to the HDMI connector of the computer. HDMI Using DisplayPort Cables Connect one end of a DisplayPort cable to the DisplayPort connector of the LCD display and the other end to the DisplayPort connector of the computer. DisplayPort 16 MAKING CONNECTIONS Using RS232 Cables Connect one end of an RS232 cable to the RS232 connector of the LCD display and the other end to the RS232 connector of the computer. RS232 Using Audio Cables Connect one end of an audio cable to the AUDIO IN connector at the rear of the LCD display and the other end to the audio out connector of the computer. AUDIO IN 17 MAKING CONNECTIONS 2.2.2 Connecting a Video Device Using Composite (CVBS) Cables Connect one end of a Composite (CVBS) cable to the COMPOSITE 1 / COMPOSITE 2 IN connector of the LCD display and the other end to the Composite (CVBS) connectors of your device. For audio input, connect an RCA cable to the AUDIO IN connectors of the LCD display and the audio out connector of your device. For video looping, connect one end of a Composite (CVBS) cable to the COMPOSITE 1 / COMPOSITE 2 OUT connector of the LCD display and the other end to the COMPOSITE 1 / COMPOSITE 2 IN connector of the additional display. COMPOSITE-1 IN OUT COMPOSITE-2 IN OUT AUDIO L IN R AUDIO L OUT R COMPOSITE-1 IN COMPOSITE-2 IN AUDIO L IN R or 18 MAKING CONNECTIONS Using S-Video Cables Connect one end of an S-Video cable to the S-VIDEO connector of the LCD display and the other end to the S-VIDEO connector of your device. For audio input, connect an RCA cable to the AUDIO IN connectors of the LCD display and the audio out connector of your device. S-VIDEO AUDIO L IN R Using HDMI Cables Connect one end of an HDMI cable to the HDMI connector of the LCD display and the other end to the HDMI connector of your device. HDMI 19 MAKING CONNECTIONS Using DisplayPort Cables Connect one end of a DisplayPort cable to the DisplayPort connector of the LCD display and the other end to the DisplayPort connector of your device. DisplayPort 20 CHAPTER 3: USING THE LCD DISPLAY Chapter 3: Using the LCD Display 3.1 Turning on the Power POWER button LED indicator 1 Connect the power cord to the power adapter. Then connect the power adapter to the DC power input at the rear of the LCD display. 2 Press the POWER button to turn the LCD display on. The LED indicator turns GREEN. When the LCD display is turned on, press the POWER button to turn off the LCD display. The LED indicator turns off. 3.2 Selecting the Input Source Signal SOURCE button 1 Press the button to call out the input source menu. VGA DVI HDMI D I S P L AY P O R T COMPOSITE 1 COMPOSITE 2 S-VIDEO 2 Press the p or q button to highlight an input source. 3 Press the u button to select the input source. Note: The LCD display still consumes power as long as the power cord is connected to the power outlet. Disconnect the power cord to completely cut off power. Notes: After selecting an input source signal, the input source signal message appears on the screen briefly. For example, HDMI is selected the following message is displayed. HDMI INPUT If the selected input source signal is not connected to the LCD display or is turned off, the no signal message is displayed on the screen. NO SIGNAL If the resolution or the graphics card of the connected computer is set too high, the input out of range message is displayed. INPUT SIGNAL OUT OF RANGE 21 USING THE LCD DISPLAY 3.3 Adjusting the Volume Hot Key: Audio Volume Adjustment 1 Press the t button to call out the volume bar. 2 Press the u button to increase volume or the t button to decrease volume. 3.3.1 Muting the Audio Press the u and t buttons simultaneously to mute or unmute the audio. 3.4 Choosing Your Preferred Picture Settings Hot Key: PICTURE MODE Select Press the q button repeatedly to toggle between the picture modes. Options are as follows: � STANDARD MODE: Default settings that suits most environments and types of video. � CCTV MODE: Settings adjusted for monitoring CCTV. � VIDEO MODE: Settings adjusted for video. STANDARD MODE CCTV MODE VIDEO MODE 22 USING THE LCD DISPLAY 3.5 Using Picture-in-Picture (PIP) The Picture-in-Picture (PIP) and Picture-by-Picture (PIP) feature allows viewing of more than one input source signal on the LCD display. 3.5.1 PIP/PBP Options Hot Key: PIP/PBP Select Press the p button repeatedly to enable and scroll among the PIP/PBP options. Options are as follows: � PIP On: The sub source signal is displayed within the main source signal. � PBP (Picture-by-Picture): The main source and the sub source signals are displayed side by side with equal display size. � PIP Off: PIP function is disabled, only the main source signal is displayed. PIP On PBP PIP Off 23 Note: The main source and sub source signals can be set in PIP Setting, see page 39. Some input source signal combinations do not support PIP. See PIP Compatibility table on page 40. USING THE LCD DISPLAY 3.5.2 PIP/PBP Swap The main and the sub source signals set in PIP/PBP Setting can be easily swapped using the keypad. Main source Sub source Note: PIP/PBP Swap can only be executed if PIP is enabled, see page 39. Press the q button to swap the main source and the sub source signals. See illustration below. Main source Sub source 3.6 Using FREEZE Function Hot Key: Screen Freeze The FREEZE function allows you to freeze the screen image but still continues real-time playback until the image is unfreeze. Press the u button to activate screen freeze, the screen freeze message is displayed on the screen. Freeze On You can press any button to deactivate except the POWER button. 24 USING THE LCD DISPLAY 3.7 Using Auto Adjustment Function Hot Key: Auto Adjustment/Rotate Auto Adjustment function automatically tunes the LCD display to its optimal setting, including horizontal position, vertical position, clock, and phase. Press the button to perform auto adjustment. The message auto adjusting is displayed on the screen. AUTO ADJUSTING During auto adjustment, the screen will slightly shake for a few seconds. When the message disappears, auto adjustment is completed. Note: Auto Adjustment function is available only during VGA input signals. It is recommended to use the auto adjustment function when using the LCD display for the first time or after a resolution or frequency change. It is recommended to perform the Auto Adjustment function only when the image (nonblack) is displayed in full screen. 3.8 Using ROTATE Function The ROTATE function allows you to rotate the screen image at 180�. Press the button for 3 seconds to rotate the picture 180�. After ROTATE image Note: ROTATE function can only be executed if PIP is off, see page 39. After executing ROTATE, press the button for 3 seconds again to rotate the picture back to its normal state. Original screen image 25 USING THE LCD DISPLAY 3.9 Locking the OSD Menu Lock the OSD menu to protect the LCD display from unauthorised users or from accidentally pressing the keypad. To lock the OSD, press and hold the keypad buttons listed below for at least 5 seconds or until the OSD LOCK OUT message appears. When the OSD is locked, all keypad buttons are inactivated. Type of OSD Lock Lock Operation Lock all buttons Press and hold the u, p, and q buttons simultaneously for 5 seconds. Lock all buttons except Press and hold the t, p, and q the POWER button. buttons simultaneously for 5 seconds. Unlock Operation Do one of the following to unlock: � Press and hold the u, p, and q buttons simultaneously for 5 seconds or until the OSD menu appears. � Press and hold the t, p, and q buttons simultaneously for 5 seconds or until the OSD menu appears. 26 CHAPTER 4: ON SCREEN DISPLAY MENU Chapter 4: On Screen Display Menu 4.1 Using the OSD Menu 1 Display the main menu screen. 1920x1080 60Hz BRIGHTNESS BRIGHTNESS 50 CONTRAST C O L O U R T E M P. 50 BACKLIGHT IMAGE SETTING 60 ASPECT RATIO BLACK LEVEL 50 Press the Operation button. PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N Navigation Window EXIT ENTER 2 Select the menu. 1920x1080 60Hz BRIGHTNESS C O L O U R T E M P. IMAGE SETTING ASPECT RATIO PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N SELECT 1 Press the p or q button. 2 Press the u button to enter the submenu. 27 ON SCREEN DISPLAY MENU 3 Select the submenu item. BRIGHTNESS 50 CONTRAST 50 BACKLIGHT 60 BLACK LEVEL 50 Operation Press the p or q button. The highlighted item with an orange arrow indicates the active submenu. 4 Adjust the settings. Press the t or u button. 5 Exit the submenu. Press the or button to return to the previous menu. 6 Close the OSD window. Press the or button again. When settings are modified, all changes are saved when the user does the following: � Proceeds to the another menu. � Exits the OSD menu. � Waits for the OSD menu to disappear. Note: Availability of some menu items depend on the input source signal. If the menu is not available, it is disabled and grayed out. 28 ON SCREEN DISPLAY MENU 4.2 OSD Menu Tree 1 2 3 4 5 6 1920x1080 60Hz BRIGHTNESS C O L O U R T E M P. IMAGE SETTING ASPECT RATIO PIP SETTING ANTI-BURN-IN OSD SETTING 7 AUDIO SETTING 8 SYSTEM 1 9 SYSTEM 2 10 ECOSMART SENSOR 11 INPUT SELECT 12 LANGUAGE 13 I N F O R M AT I O N 14 Main Menu 1. BRIGHTNESS 2. COLOUR TEMP. Submenu � BRIGHTNESS � CONTRAST � BACKLIGHT � BLACK LEVEL � NEUTRAL � WARM � COOL � USER � AUTO COLOUR Remarks See page 32. See page 34. 29 ON SCREEN DISPLAY MENU Main Menu 3. IMAGE SETTING 4. ASPECT RATIO 5. PIP SETTING 6. ANTI-BURN-IN 7. OSD SETTING 8. AUDIO SETTING 9. SYSTEM 1 Submenu � SHARPNESS � SATURATION � TINT � GAMMA � COLOUR RANGE � NOISE REDUCTION � PICTURE MODE � H. POSITION � V. POSITION � PHASE � CLOCK � FULL � REAL � NATIVE � ZOOM � OVERSCAN � PIP � MAIN SOURCE � SUB SOURCE � SUB PICTURE SIZE � SUB PIC. POS. � SWAP � ENABLE � INTERVAL (HOURS) � MODE � TRANSPARENCY � OSD H. POSITION � OSD V. POSITION � OSD TIMER � VOLUME � AUDIO � SOURCE � STANDBY � SOURCE DETECT � DDC/CI � BLUE SCREEN � SIGNAL INFO � Alink � LOGO � LED � RESET 30 Remarks See page 35. See page 38. See page 39. See page 41. See page 42. See page 43. See page 44. ON SCREEN DISPLAY MENU Main Menu 10. SYSTEM 2 11. ECOSMART SENSOR 12. INPUT SELECT 13. LANGUAGE 14. INFORMATION Submenu � SUPER RESOLUTION � OVERDRIVE � DCR � NIGHT MODE � MONITOR ID � ENABLE � MODE � LEVEL � VGA � DVI � HDMI � DISPLAYPORT � COMPOSITE 1 � COMPOSITE 2 � S-VIDEO Select the OSD language: EN / FR / DE / ES / IT / PY / RO / PL / CS / NL / / Displays settings information such as Input, Resolution, Horizontal Frequency, Vertical Frequency, Timing Mode, and Firmware Version. Remarks See page 46. See page 47. See page 48. 31 CHAPTER 5: ADJUSTING THE LCD DISPLAY Chapter 5: Adjusting the LCD Display 5.1 Brightness 1920x1080 60Hz BRIGHTNESS BRIGHTNESS 50 CONTRAST C O L O U R T E M P. 50 BACKLIGHT IMAGE SETTING 60 ASPECT RATIO BLACK LEVEL 50 PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N 1. Press the button to call out the OSD window. 2. Select BRIGHTNESS menu, then press the u button. 3. Press the p or q button to select an option. EXIT ADJUST SELECT Item BRIGHTNESS Function Adjusts the luminance of the screen image. Operation CONTRAST Adjusts the difference between the black level and the white level. BACKLIGHT Adjusts the luminance of the screen image. Press the t or u button to adjust Note: This menu option is not the value. available if the ECOSMART SENSOR function is enabled. BLACK LEVEL Adjusts the black level of the screen image. Low brightness setting makes black colour darker. See comparison illustrations on page 33. Range 0 to 100 32 ADJUSTING THE LCD DISPLAY Original Setting High Setting BRIGHTNESS Low Setting CONTRAST BLACK LEVEL 33 ADJUSTING THE LCD DISPLAY 5.2 Colour Temp. 1920x1080 60Hz BRIGHTNESS C O L O U R T E M P. IMAGE SETTING ASPECT RATIO NEUTRAL WARM COOL USER R G B AUTO COLOUR PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N 128 128 128 1. Press the window. button to call out the OSD 2. Select COLOUR TEMP. menu, then press the u button. 3. Press the p or q button to select an option. EXIT ENTER SELECT Item COLOUR TEMP. Function Operation Range Provides several colour settings. Press the t or u button to select the setting. NEUTRAL WARM COOL USER AUTO COLOUR Colour setting can be set to: � NEUTRAL - commonly used for normal lighting conditions. � WARM - Applies a reddish tint for warmer colours. � COOL - Applies a bluish tint for cooler colours. � USER - This allows users to set the colour temperature by adjusting the R, G, B settings according to one's preference. 1 Select USER, and press the u button. 2 Press the p or q button to select the colour you want to adjust. 3 Press the t or u button to adjust the values between 0 ~ 255. � AUTO COLOUR - Operates the white balance and automatically adjusts the colour settings. 1 Select AUTO COLOUR. 2 Press the u button to activate auto colour. Note: This menu option is only available if the input source is VGA. Note: Activate RESET to return the colour to its default setting. 34 ADJUSTING THE LCD DISPLAY 5.3 Image Setting 1920x1080 60Hz BRIGHTNESS C O L O U R T E M P. IMAGE SETTING ASPECT RATIO PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N SHARPNESS 0 CS AO TN UT RR AA TS ITO N 50 TINT 50 GAMMA 2.0 2.2 2.4 S COLOUR RANGE AUTO FULL LIMITED NOISE REDUCTION OFF LOW MID HIGH PICTURE MODE S TA N D A R D CCTV VIDEO H. POSITION 50 V. POSITION 50 PHASE 50 CLOCK 50 1. Press the window. button to call out the OSD 2. Select IMAGE SETTING menu, then press the u button. 3. Press the p or q button to select an option. EXIT Item SHARPNESS SATURATION TINT ADJUST SELECT Function Adjusts the clarity and focus of the screen image. Adjusts the colour saturation. Adjusts the colour tint. Operation Press the t or u button to adjust the value. Adjusts the non-linear setting for picture luminance and contrast. Press the t or u button to select the setting. Range 0 to 100 2.0 2.2 2.4 S OUTPUT OUTPUT OUTPUT OUTPUT GAMMA INPUT INPUT INPUT INPUT Display Gamma 2.0 Display Gamma 2.2 Display Gamma 2.4 Display Gamma S 35 ADJUSTING THE LCD DISPLAY Item Function Operation Range Adjusts black and white levels for video. Note: This menu option is only available if the input source is HDMI. Press the t or u button to select the setting. AUTO FULL LIMITED Signal source from PC - PC signal at a full range (Grayscale 0-255) state: COLOUR RANGE Monitor OSD colour range: Full *Please select Monitor OSD colour range: Limited Signal source from Video - Video signal at a limited range (Grayscale 16~235) state: Monitor OSD colour range: Limited *Please select Monitor OSD colour range: Full Adjusts the noise reduction to help remove noise from images. This helps produce clearer and crisper images. Press the t or u button to select the setting. OFF LOW MID HIGH NOISE REDUCTION Noise Reduction Off Selects a predefined picture mode PICTURE MODE setting. Noise Reduction On Press the t or u button to select the setting. STANDARD CCTV VIDEO 36 ADJUSTING THE LCD DISPLAY Item Function Operation H. POSITION Moves the screen image to the left (Horizontal Position) or right. V. POSITION Moves the screen image up or down. (Vertical Position) PHASE Adjusts the phase timing to synchronise with the video signal. Note: This menu option is only available if the input source is VGA. Press the t or u button to adjust the value. CLOCK Adjusts the frequency timing to synchronise with the video signal. Note: This menu option is only available if the input source is VGA. Range 0 to 100 37 ADJUSTING THE LCD DISPLAY 5.4 Aspect Ratio 1920x1080 60Hz BRIGHTNESS C O L O U R T E M P. IMAGE SETTING ASPECT RATIO PIP SETTING FULL REAL N AT I V E ZOOM H. ZOOM V. ZOOM OVERSCAN ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N 1. Press the window. button to call out the OSD 2. Select ASPECT RATIO menu, then 100 press the u button. 100 3. Pressthe p or q button to select an 0 option. EXIT ADJUST SELECT Item ASPECT RATIO Function Operation Range Adjusts the aspect ratio of the screen Press the t or u button to image. select the setting. FULL REAL NATIVE ZOOM OVERSCAN The aspect ratio setting can be set to: � FULL - Enlarges the picture to fill the screen. � REAL - Displays the picture at its original size. � NATIVE - Enlarges the picture but retain its original aspect ratio. � ZOOM - Sets a custom aspect ratio by adjusting the horizontal zoom(H. ZOOM) and /or vertical zoom(V.ZOOM) according to your preference. 1 Select ZOOM, and press the u button. 2 Press the p or q button to select the zoom parameter you want to adjust. 3 Press the t or u button to adjust the values between 0 ~ 100. � OVERSCAN - Adjusts the overscan setting to fix the cut-off screen edges. Press the t or u button to adjust the values between 0 ~ 100. 38 ADJUSTING THE LCD DISPLAY 5.5 PIP Setting 1920x1080 60Hz BRIGHTNESS C O L O U R T E M P. IMAGE SETTING ASPECT RATIO PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR PIP OFF PIP PBP MAIN SOURCE VGA DVI HDMI D I S P L AY P O R T COMPOSITE 1 COMPOSITE 2 S-VIDEO SUB SOURCE VGA DVI HDMI D I S P L AY P O R T COMPOSITE 1 COMPOSITE 2 S-VIDEO SUB PICTURE SIZE 1 2 3 SUB PIC. POS. L+U R+U L+D R+D SWAP INPUT SELECT LANGUAGE I N F O R M AT I O N 1. Press the window. button to call out the OSD 2. Select PIP SETTING menu, then press the u button. 3. Press the p or q button to select an option. EXIT ADJUST SELECT Item Function Operation Range Allows you to select the PIP setting or disable PIP. Press the t or u button to select the value. OFF PIP PBP PIP PIP can be set to: � OFF - Disables PIP. � PIP - The sub source image is within the main source image. � PBP - The main source and sub source images are displayed side by side. Allows you to select the main source MAIN SOURCE signal. SUB SOURCE Allows you to select the sub source signal. Press the t or u button to select the setting. VGA DVI HDMI DISPLAYPORT COMPOSITE 1 COMPOSITE 2 S-VIDEO 39 ADJUSTING THE LCD DISPLAY Note: Any input signal may be set as the main or the sub source signal. However, some input signals are not supported to be paired together as the main and the sub source signals. Refer to the following table for compatibility options: Input Source Main Source VGA DVI HDMI DISPLAYPORT COMPOSITE 1 COMPOSITE 2 S-VIDEO VGA X O O O O O O DVI O X O O O O O HDMI O O X O O O O Sub Source DISPLAYPORT O O O X O O O COMPOSITE 1 O O O O X X X COMPOSITE 2 O O O O X X X S-VIDEO O O O O X X X Item SUB PICTURE SIZE (Sub Picture Size) Function Operation Allows you to select the size of the sub source image. Note: This menu option is only available if the PIP setting is to PIP. Press the t or u button to select the setting. The size of the sub source image can be set to: � 1 - Small image size. � 2 - Medium image size. � 3 - Large image size. SUB PIC. POS. (Sub Picture Position) SWAP Allows you to select the position of the sub source image. Note: This menu option is only available if the PIP setting is to PIP Press the t or u button to select the setting. The position of the sub source image can be set to: � L+U - Sets the image on the upper left corner of the screen. � R+U - Sets the image on the upper right corner of the screen. � L+D - Sets the image on the lower left corner of the screen. � R+D - Sets the image on the lower right corner of the screen. Swaps the main source and sub source signals. Press the u button to execute the function. Range 1 2 3 L+U R+U L+D R+D - 40 ADJUSTING THE LCD DISPLAY 5.6 Anti-Burn-in 1920x1080 60Hz BRIGHTNESS C O L O U R T E M P. IMAGE SETTING ENABLE ON OFF INTERVAL (HOURS) 4568 MODE ABC ASPECT RATIO PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N 1. Press the button to call out the OSD window. 2. Select ANTI-BURN-IN menu, then press the u button. 3. Press the p or q button to select an option. EXIT ADJUST SELECT Item ENABLE INTERVAL (HOURS) Function Enables or disables Anti-Burn-In function. Operation Press the t or u button to select the setting. Sets the interval time (hour) between activating the Anti-Burn-In function. Press the t or u button to adjust the value. MODE Selects the Anti-Burn-In mode. Press the t or u button to select the setting. Anti-Burn-In mode can be set to: � A - Executes fast. � B - Slower but more precise than mode A. � C - Slowest but the most precise anti-burn-in mode. Range ON OFF 4 5 6 8 A B C 41 ADJUSTING THE LCD DISPLAY 5.7 OSD Setting 1920x1080 60Hz BRIGHTNESS C O L O U R T E M P. IMAGE SETTING ASPECT RATIO T R A N S PA R E N C Y 0 OSD H. POSITION 50 OSD V. POSITION 50 OSD TIMER 15 PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N 1. Press the window. button to call out the OSD 2. Select OSD SETTING menu, then press the u button. 3. Press the p or q button to select an option. EXIT ADJUST SELECT Item Function Operation Adjusts the transparency level of the TRANSPARENCY OSD screen. OSD H. POSITION (Horizontal Position) OSD V. POSITION (Vertical Position) Moves the OSD window to the left or right of the screen. Moves the OSD window up or down the screen. Press the t or u button to adjust the value. OSD TIMER Sets the length of time (in seconds) the OSD screen is displayed. When the time elapses, the OSD screen is automatically inactivated. Range 0 to 100 5 to 100 42 ADJUSTING THE LCD DISPLAY 5.8 Audio Setting 1920x1080 60Hz VOLUME BRIGHTNESS 50 C O L O U R T E M P. AUDIO ON OFF IMAGE SETTING ASPECT RATIO SOURCE PC VIDEO PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N 1. Press the window. button to call out the OSD 2. Select AUDIO SETTING menu, then press the u button. 3. Press the p or q button to select an option. EXIT Item VOLUME AUDIO SOURCE ADJUST SELECT Function Adjusts the volume level of the builtin speaker. Operation Press the t or u button to adjust the value. Turns the audio ON or OFF. Selects the audio source for the PC or Video input signal. Note: This menu option is only available if the input source is HDMI or DisplayPort. Press the t or u button to select the setting. Range 0 to 100 ON OFF PC VIDEO 43 ADJUSTING THE LCD DISPLAY 5.9 System 1 1920x1080 60Hz BRIGHTNESS C O L O U R T E M P. IMAGE SETTING ASPECT RATIO PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 S TA N D B Y ON OFF SOURCE DETECT AUTO MANUAL DDC/CI ON OFF BLUE SCREEN ON OFF SIGNAL INFO ON OFF Alink ON OFF LOGO ON OFF LED ON OFF RESET ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N 1. Press the window. button to call out the OSD 2. Select SYSTEM 1 menu, then press the u button. 3. Press the p or q button to select an option. EXIT ADJUST SELECT Item STANDBY SOURCE DETECT Function Enables or disables Standby mode. When the LCD display turns into Standby mode, the screen turns black and the LED indicator lights amber. Operation Note: The amount of time for the display to enter Standby varies depending on the Source Detect setting. If the Source Detect is set to Auto, the display checks all input source signals before entering Standby mode if no signal is detected; this takes up more time. If the Source Detect is set to Manual, the display enters Standby mode right away. Press the t or u button to select the setting. Sets the display to automatically or manually detect the input source signal. Range ON OFF AUTO MANUAL 44 ADJUSTING THE LCD DISPLAY Item Function Operation DDC/CI Activates the DDC/CI protocol to allow users to configure the monitor by a software using two wires on the VGA, HDMI, DisplayPort, or DVI cables. BLUE SCREEN Enables or disables the blue screen feature. If the setting is set to ON, it displays a blue screen when no signal is available. Enables or disables the signal information to SIGNAL INFO be displayed on the screen. Alink Enables or disables HDMI Consumer Electronics Control control. If the setting is set to On, you can control the Press the t or u button to select the setting. connected HDMI-CEC compatible device on the same power on or power off status. Note: This menu option is only available if the input source is HDMI. Enables or disables the logo feature. LOGO If the setting is set to ON, the AG Neovo logo is briefly displayed after the display is powered on. LED Sets the display LED indicator on or off. RESET Use to reset all to default settings, except Language, and the input source. Press the u button to execute the function. Range ON OFF - 45 ADJUSTING THE LCD DISPLAY 5.10 System 2 1920x1080 60Hz BRIGHTNESS C O L O U R T E M P. IMAGE SETTING ASPECT RATIO PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SUPER RESOLUTION OFF LOW MID HIGH OVERDRIVE OFF LOW MID HIGH DCR ON OFF NIGHT MODE ON OFF MONITOR ID 1 SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N 1. Press the window. button to call out the OSD 2. Select SYSTEM 2 menu, then press the u button. 3. Press the p or q button to select an option. EXIT ADJUST SELECT Item Function SUPER Upscales images at a higher and more RESOLUTION detailed resolution for better clearness. Operation OVERDRIVE Enhances the display response time. Activates DCR. This feature provides automatic adjustment of picture brightness and contrast at high speed and dynamic DCR (Dynamic contrast range, such as when watching Contrast Ratio) movies. DCR is suitable for indoor viewing. Note: When the DCR function is activated, the BACKLIGHT and ECOSMART SENSOR function will be disabled. Press the t or u button to select the setting. Enables or disables the night mode feature. NIGHT MODE When you are using the display in a dark room, set the setting to ON. This allows user to manually adjust backlight to lower than normal level for better viewing experience in the dark environment. Note: When the NIGHT MODE is activated, the DCR and ECOSMART SENSOR functions will be disabled. 46 Range OFF LOW MID HIGH ON OFF ADJUSTING THE LCD DISPLAY Item MONITOR ID Function Operation Sets the ID number for controlling the display via the RS232 connection. Each Press the t or u button to display must have a unique ID number when set the ID. multiple sets of this display are connected. Range 1~255 5.11 EcoSmart Sensor With the built-in EcoSmart sensor, users can enable the Eco Smart feature to automatically adjust the LCD screen brightness according to the ambient light. This feature comforts the eyes and helps optimise energy efficiency. Note: Please make sure the EcoSmart sensor is not covered when enabling this function. EcoSmart sensor 1920x1080 60Hz ENABLE BRIGHTNESS ON OFF MODE C O L O U R T E M P. AUTO USER IMAGE SETTING LEVEL 80 ASPECT RATIO PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N EXIT ADJUST SELECT 1. Press the window. button to call out the OSD 2. Select ECOSMART SENSOR menu, then press the u button. 3. Press the p or q button to select an option. 47 ADJUSTING THE LCD DISPLAY Item ENABLE MODE LEVEL Function Enables or disables the Eco Smart feature. Operation Press the t or u button to select the setting. Value ON OFF Sets the auto brightness mode. Press the t or u button to select the setting. AUTO USER The mode can be set to: � AUTO - This mode is the default mode. The LCD brightness automatically adjusts to the ambient brightness. � USER - Allows you to manually adjust the LCD brightness. Allows you to set the level of LCD brightness. Note: This menu option is only available if the MODE setting is to USER. Press the t or u button to adjust the value. 0 to 100 48 ADJUSTING THE LCD DISPLAY 5.12 Input Select 1920x1080 60Hz BRIGHTNESS C O L O U R T E M P. IMAGE SETTING ASPECT RATIO VGA DVI HDMI D I S P L AY P O R T COMPOSITE 1 COMPOSITE 2 S-VIDEO PIP SETTING ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM 1 SYSTEM 2 ECOSMART SENSOR INPUT SELECT LANGUAGE I N F O R M AT I O N 1. Press the window. button to call out the OSD 2. Select INPUT SELECT menu, then press the u button. 3. Press the p or q button to select an option. EXIT Item VGA DVI HDMI DISPLAYPORT COMPOSITE 1 COMPOSITE 2 S-VIDEO ENTER SELECT Function Operation Sets VGA as the input source signal. Sets DVI as the input source signal. Sets HDMI as the input source signal. Sets DisplayPort as the input source signal. Sets COMPOSITE 1 as the input source signal. Press the u button to switch to the selected input source. Sets COMPOSITE 2 as the input source signal. Sets S-VIDEO as the input source signal. Value - 49 CHAPTER 6: APPENDIX Chapter 6: Appendix 6.1 Warning Messages Warning Messages INPUT SIGNAL OUT OF RANGE NO SIGNAL OSD LOCK OUT ANTI-BURN-IN ON ANTI-BURN-IN OFF Cause The resolution or the refresh rate of the graphics card of the computer is set too high. The LCD display cannot detect the input source signal. The OSD has been locked by the user. The Anti-Burn-In function has been enabled by the user. The Anti-Burn-In function has been disabled by the user. This warning message box will only show when the menu feature setting is changed for the first time. Solution � Change the resolution or the refresh rate of the graphics card. � Check if the input source is turned ON. � Check if the signal cable is properly connected. � Check if any pin inside the cable connector is twisted or broken. � Unlock the OSD. Refer to page 26. � Disable the Anti-Burn-In function. Refer to page 41. � Enable the Anti-Burn-In function. Refer to page 41. � Press the Enter button to continue the setting changes, or press the CANCEL button to disable the setting changes. � Note: The operation may vary from different product models. 50 APPENDIX 6.2 Supported Resolutions PC Mode IBM VGA IBM VGA Apple Mac II VESA VESA VESA VESA VESA VESA Apple Mac II VESA VESA VESA VESA VESA Apple Mac II VESA VESA VESA VESA VESA VESA VESA Resolution Horizontal 720 640 640 640 640 800 800 800 800 832 1024 1024 1024 1280 1280 1152 1152 1280 1280 1280 1440 1680 1920 Vertical 400 480 480 480 480 600 600 600 600 624 768 768 768 1024 1024 870 864 800 800 960 900 1050 1080 Video Mode EDTV EDTV EDTV EDTV HDTV EDTV HDTV HDTV HDTV Resolution Horizontal 720 720 720 720 1280 1280 1920 1920 1920 Vertical 480 480 576 576 720 720 1080 1080 1080 51 Refresh Rate 70 60 67 72 75 56 60 72 75 75 60 70 75 60 75 75 75 60 75 60 60 60 60 Refresh Rate 60i 60 50i 50 50 60 50i 50 60i APPENDIX Video Mode HDTV HDTV HDTV HDTV Resolution Horizontal 1920 1920 1920 1920 Vertical 1080 1080 1080 1080 Refresh Rate 60 24 25 30 6.3 Troubleshooting Problem No picture. � LED indicator is OFF. � LED indicator is AMBER. Image position is incorrect. The displayed texts are blurry. The OSD menu can't be called out. Red, blue, green, white dots appear on screen. No audio output. PIP mode does not work. Possible Cause and Solution � Check if the LCD display is turned ON. � Check if the power cord is properly connected to the LCD display. � Check if the power cord is plugged into the power outlet. � Check if the computer is turned ON. � Check if the computer is in standby mode, move the mouse or press any key to wake up the computer. � Adjust the H. POSITION and V. POSITION values. See IMAGE SETTING on page 35. � For VGA input, press the button on the keypad to auto-adjust the display. � Adjust the IMAGE SETTING (see page 35). � The OSD is locked. To unlock the OSD, see page 26. � There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure. � Check if the volume is set to 0 (see page 22 or 43). � Check if the AUDIO SETTING > AUDIO setting is set to OFF (see page 43). � For VGA or DVI input, check the audio setting of the computer. � For HDMI or DisplayPort input, select the correct audio input source (see page 43). � The main and sub input source signals are not compatible to be displayed together in PIP mode. Check the PIP Compatibility Table for details (see page 40). 52 APPENDIX Problem Cannot adjust the backlight setting. The displayed picture looks distorted. Dew formed on or inside the LCD display. Mist formed inside the glass surface. Faint shadows from a static image appear on the screen. Possible Cause and Solution � The Eco Smart feature is enabled. Set the ECOSMART SENSOR > ENABLE setting to OFF to disable the Eco Smart feature (see page 47). � Adjust the aspect ratio (see page 38). � This normally happens when the LCD display is moved a cold room to a hot room temperature. Do not turn ON the LCD display, wait for the dew condensation to disappear. � This happens due to humid weather conditions. This is a normal occurrence. The mist will disappear after a few days or as soon as the weather stabilizes. � Turn off the LCD display for extended periods of time. � Use a screen saver or a black and white image and run it for extended periods of time. 53 APPENDIX 6.4 Transporting the LCD Display To transport the LCD display for repair or shipment, place the display in its original packaging carton. 1 Place the two foam cushions on each side of the LCD display for protection. 2 Place the LCD display down in the box. 3 Place the accessories box on the designated area (if necessary). 4 Close and tape the box. RX-22G 54 APPENDIX RX-24G 55 CHAPTER 7: SPECIFICATIONS 7.1 Display Specifications Panel Panel Type Panel Size Max. Resolution Pixel Pitch Brightness Contrast Ratio Viewing Angle (H/V) Display Colour Response Time Surface Treatment Frequency (H/V) Input Output External Control Other Connectivity Audio H Freq. V Freq. DisplayPort HDMI DVI VGA Composite (CVBS) S-Video Composite (CVBS) RS232 In USB Audio In Audio Out Internal Speakers Power Power Supply Power Requirements On Mode Standby Mode Off Mode Glass Thickness Reflection Rate Transmission Rate Hardness Operating Conditions Temperature Humidity Transport/ Storage Conditions Temperature Humidity Mounting VESA FPMPMI Stand Tilt Security Kensington Security Slot Dimensions w/Base (W x H x D) Packaging (W x H x D) Weight w/Base Packaging RX-22G LED-Backlit TFT LCD (TN Technology) 21.5" FHD 1920 x 1080 0.248 mm 250 cd/m� 20,000,000:1 (DCR) 170�/160� 16.7M 3 ms Anti-Glare Treatment (Haze 25%), 3H Hard Coating 24 kHz-83 kHz 50 Hz-75 Hz x 1 1.4 x 1 24-Pin DVI-D x 1 15-Pin D-Sub x 1 BNC x 2 4-Pin mini DIN x 1 BNC x 2 2.5 mm Phone Jack 2.0 x1 (Service Port) Stereo Audio Jack (3.5 mm) Stereo Audio Jack (RCA) Stereo Audio Jack (RCA) 2W x 2 External DC 12V, 2.1A 18W (On) < 0.5 W < 0.3 W 3.0 mm (0.12") < 1% > 97% > 9H 0�C-40�C (32�F-104�F) 10%-90% (non-condensing) -20�C-60�C (-4�F-140�F) 5%-95% (non-condensing) Yes (100 x 100 mm & 75 x 75 mm) 0� to 17� Yes 513.2 x 368.5 x 155.0 mm (20.2" x 14.5" x 6.1") 614.0 x 477.0 x 204.0 mm (24.2" x 18.8" x 8.0") 6.7 kg (14.8 lb) 8.8 kg (19.4 lb) RX-24G LED-Backlit TFT LCD (TN Technology) 23.8" FHD 1920 x 1080 0.2745 mm 300 cd/m� 20,000,000:1 (DCR) 170�/160� 16.7M 3 ms Anti-Glare Treatment (Haze 25%), 2H Hard Coating 24 kHz-83 kHz 50 Hz-75 Hz x 1 1.4 x 1 24-Pin DVI-D x 1 15-Pin D-Sub x 1 BNC x 2 4-Pin mini DIN x 1 BNC x 2 2.5 mm Phone Jack 2.0 x1 (Service Port) Stereo Audio Jack (3.5 mm) Stereo Audio Jack (RCA) Stereo Audio Jack (RCA) 2W x 2 External DC 12V, 2.75A 20W (On) < 0.5 W < 0.3 W 3.0 mm (0.12") < 1% > 97% > 9H 0�C-40�C (32�F-104�F) 10%-90% (non-condensing) -20�C-60�C (-4�F-140�F) 5%-95% (non-condensing) Yes (100 x 100 mm & 75 x 75 mm) 0� to 18� Yes 562.4 x 392.8 x 196.0 mm (22.1" x 15.4" x 7.7") 672.0 x 517.0 x 249.0 mm (26.5" x 20.4" x 9.8") 8.1 kg (17.9 lb) 11.2 kg (24.7 lb) Note: All specifications are subject to change without prior notice. 56 SPECIFICATIONS 7.2 Display Dimensions 7.2.1 RX-22G Dimensions 53.5 27.4 513.2(outline dimension) 505.6 13.9 477.8(opening dimension) 56.2 32.6 0~17� 202.8 100 202.8 75 (M4xL10) x8 30.4 117.5 151.4 16.8 217.8 324.3(outline dimension) 316.7 269.2(opening dimension) 100 75 165.4 368.5 99.3 68.5 30.8 252.8 227.4 252.8 7.2.2 RX-24G Dimensions 155 111.6 282.4 111.6 53.5 27.4 562.4(outline dimension) 538.6 56.2 32.6 0�~18� 227.4 100 227.4 16.3 522.3(opening dimension) 16.3 75 (M4xL10) x8 48.7 135.8 18.4 165.5 217.8 352.6(outline dimension) 345 294.2(opening dimension) 100 75 392.8 109.3 68.5 32.4 179.5 277.4 277.4 226 196 137.4 280 137.4 AG Neovo Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan. Copyright � 2021 AG Neovo. All rights reserved. RX-22G/24G Eprel registration number: 445910/445944 RX4GB0/RX2G00_UM_V014 57