Miele W1 Front Loader Washing Machine Instruction Manual

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11 617 900

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Operating instructions Washing machine - Miele

2 ago 2021 — Disposal of the packing material. The transport and protective packaging has been selected from materials which are environmentally friendly for.

Operating instructions Washing machine

Operating instructions Washing machine To avoid the risk of accidents or damage to the appliance, it is essential to read these instructions before it is installed and used for

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Operating instructions Washing machine

To avoid the risk of accidents or damage to the appliance, it is essential to read these instructions before it is installed and used for the first time.

en-AU, NZ

M.-Nr. 11 617 900

Contents
Caring for the environment .............................................................................. 6 Warning and Safety instructions ..................................................................... 7 Operating the washing machine ...................................................................... 14 Control panel ....................................................................................................... 14 Touch display and sensor controls...................................................................... 14 Main menu........................................................................................................... 15 Examples on how to operate the appliance ........................................................ 16
Moving programmes ...................................................................................... 17 Before using for the first time .......................................................................... 19 Miele@home ........................................................................................................ 20 1. Setting the language ....................................................................................... 21 2. Setting up Miele@home .................................................................................. 21 3. Setting the clock format .................................................................................. 22 4. Removing the transit bars ............................................................................... 22 5. Commissioning TwinDos ................................................................................. 23 6. Starting the calibration programme................................................................. 26 Washing environmentally and economically .................................................. 27 Hygiene in the washing machine......................................................................... 27 Feedback............................................................................................................. 28 1. Preparing the laundry.................................................................................... 29 2. Selecting a programme ................................................................................ 30 3. Selecting programme settings..................................................................... 31 4. Loading the washing machine ..................................................................... 33 5. Adding detergent........................................................................................... 34 TwinDos ............................................................................................................... 34
TwinDos.......................................................................................................... 34 Detergent dispenser drawer ................................................................................ 36 CapDosing........................................................................................................... 38 6. Starting the programme ............................................................................... 40 Adding laundry during a programme sequence (AddLoad) ................................ 40 7. At the end of the programme ....................................................................... 41 Spinning.............................................................................................................. 42 Programme chart .............................................................................................. 44
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Contents
Extras.................................................................................................................. 52 Quick ................................................................................................................... 52 Water plus ........................................................................................................... 52 Extra rinse............................................................................................................ 52 SingleWash.......................................................................................................... 52 Pre-wash ............................................................................................................. 52 Soak .................................................................................................................... 52 Intensive .............................................................................................................. 53 AllergoWash ........................................................................................................ 53 Extra gentle ......................................................................................................... 53 Extra quiet ........................................................................................................... 53 Rinse hold............................................................................................................ 53 Wash programme chart - Extras...................................................................... 54 Programme sequence....................................................................................... 56 Changing the programme sequence ............................................................... 59 Changing the programme (safety lock) ............................................................... 59 Interrupting a programme.................................................................................... 59 Cancelling a programme ..................................................................................... 59 Garment care label symbols............................................................................. 60 Favourite programmes...................................................................................... 61 Washing assistant ............................................................................................. 62 Timer................................................................................................................... 63 SmartStart ........................................................................................................... 64 Detergent ........................................................................................................... 65 The correct detergent.......................................................................................... 65 Detergent dispensing aids................................................................................... 65 Fabric softeners and liquid starch ....................................................................... 65 Miele detergents.................................................................................................. 67 Cleaning and care ............................................................................................. 69 External casing and fascia panel......................................................................... 69 Cleaning the detergent dispenser drawer ........................................................... 69 Cleaning the drum (Hygiene info) ........................................................................ 71 TwinDos maintenance ......................................................................................... 71 Cleaning the water inlet filter ............................................................................... 72
3

Contents
Problem solving guide ...................................................................................... 73 The programme does not start............................................................................ 73 Fault messages after a programme has been cancelled..................................... 74 Fault messages at the end of a programme........................................................ 75 Messages or faults with the TwinDos system ..................................................... 77 General problems with the washing machine ..................................................... 79 An unsatisfactory wash result ............................................................................. 82 The door will not open......................................................................................... 83 Opening the door in the event of a blocked drain outlet and/or power cut ........ 84 Service................................................................................................................ 86 Contact in case of fault ....................................................................................... 86 Optional accessories........................................................................................... 86 Warranty .............................................................................................................. 86 Installation.......................................................................................................... 87 Front view ............................................................................................................ 87 Rear view............................................................................................................. 88 Installation surface .............................................................................................. 89 Transporting the washing machine to its installation site.................................... 89 Removing the transit bars ................................................................................... 90 Fitting the transit bars ......................................................................................... 92 Levelling the machine.......................................................................................... 93
Screwing out and adjusting the feet............................................................... 93 Installing under a continuous worktop ........................................................... 94 Washer and dryer stack ................................................................................. 94 The Miele water protection system ..................................................................... 95 Connection to the water supply .......................................................................... 97 Operation with cold water and an alternative water supply ................................ 97 Markings on the water inlet hoses ................................................................. 98 Hot water........................................................................................................ 99 Soft water, rain water and well water ............................................................. 99 Water intake overview depending on selection programmed ........................ 100 Drainage .............................................................................................................. 101 Securing the drain hose to the wash basin .................................................... 101 Electrical connection .......................................................................................... 102 Technical data.................................................................................................... 103 Consumption data ............................................................................................. 104 Settings .............................................................................................................. 105 Selecting settings ................................................................................................ 105 Changing a setting .............................................................................................. 105
4

Contents
Closing the Settings menu .................................................................................. 105 Controls / Display  ............................................................................................ 106
Language  .................................................................................................... 106 Consumption.................................................................................................. 106 Code............................................................................................................... 106 Memory .......................................................................................................... 107 Clock display.................................................................................................. 107 Volume............................................................................................................ 107 Display brightness.......................................................................................... 107 Units ............................................................................................................... 107 "Display" off status......................................................................................... 107 Programme sequence ......................................................................................... 108 TwinDos.......................................................................................................... 108 Soiling............................................................................................................. 108 Water plus level .............................................................................................. 108 Maximum rinse level....................................................................................... 109 Soak duration ................................................................................................. 109 Longer pre-wash Cottons............................................................................... 109 Gentle action .................................................................................................. 109 Anti-crease ..................................................................................................... 109 Network ............................................................................................................... 110 Miele@home ................................................................................................... 110 SmartGrid ....................................................................................................... 111 Remote control............................................................................................... 111 RemoteUpdate ............................................................................................... 112 Appliance parameters ......................................................................................... 113 Water intake ................................................................................................... 113 Legal information............................................................................................ 114 Copyright and licences for operating and control software ........................... 114 Copyright and licences for the communication module ................................ 114 Installation requirements ..................................................................................... 115 Low water pressure ........................................................................................ 115 Suds cooling................................................................................................... 115 Temperature reduction ................................................................................... 115 Detergents and care products ......................................................................... 116 Detergent............................................................................................................. 116 Sensitive Skin (powder detergent).................................................................. 116 Specialist detergents .................................................................................... 117 Fabric care .................................................................................................... 118 Additive  ........................................................................................................ 118 Machine care products........................................................................................ 118
5

Caring for the environment

Disposal of the packing material
The transport and protective packaging has been selected from materials which are environmentally friendly for disposal, and can normally be recycled. Recycling the packaging reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites. Ensure that any plastic wrappings, bags etc. are disposed of safely and kept out of the reach of babies and young children. Danger of suffocation.

Disposing of your old appliance
Electrical and electronic appliances often contain valuable materials. They also contain specific materials, compounds and components, which were essential for their correct function and safety. These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with your household waste.

Please dispose of it at your local community waste collection / recycling centre for electrical and electronic appliances. You are also responsible for deleting any personal data that may be stored on the appliance prior to disposal. Please ensure that your old appliance poses no risk to children while being stored prior to disposal.

6

Warning and Safety instructions
This washing machine complies with all current local and national safety requirements. However, inappropriate use can lead to personal injury and damage to property. Read the operating instructions carefully before using the washing machine. They contain important information on safety, installation, use and maintenance of the appliance. This prevents both personal injury and damage to the washing machine. In accordance with standard IEC 60335-1, Miele expressly and strongly advises that you read and follow the instructions in "Installation", as well as in the "Warning and Safety instructions". Miele cannot be held liable for injury or damage caused by noncompliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.
Correct application  This washing machine is designed for domestic use and for use in similar environments by guests in hotel or motel rooms, bed & breakfasts and other typical living quarters. This does not include common/shared facilities or commercial facilities within hotels, motels or bed & breakfasts.  The washing machine is not suitable for outdoor use.  It must only be used to wash garments which have been declared suitable for washing by the manufacturer indicated on the garment care label. Any other use is not permitted. Miele cannot be held liable for damage resulting from incorrect or improper use or operation.  This washing machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning its use by a person responsible for their safety.
7

Warning and Safety instructions Safety with children  Young children must not be allowed to use this appliance.  Older children may only use the appliance when its operation has
been clearly explained to them and they are able to use it safely, recognising the dangers of misuse.  Cleaning work may only be carried out by older children under the supervision of an adult.  Please supervise children in the vicinity of the washing machine and do not let them play with it. Technical safety  Please observe the instructions in "Installation" and "Technical data".  Before setting up the washing machine, check it for any externally visible damage. Do not install or use a damaged machine.  Before connecting the washing machine, ensure that the connection data on the data plate (fuse rating, voltage and frequency) matches the mains electricity supply. If in any doubt, consult a qualified electrician.  Temporary or permanent operation with a self-sufficient or nonmains synchronous energy supply system (e.g. isolated networks, back-up systems) is possible. A requirement for the operation is that the energy supply system complies with all current local and national requirements that apply to stand-alone, solar and/or battery systems". The protective measures provided in the domestic installation and in this Miele product must also be assured in their function and operation in isolated operation or in non-mains synchronous operation, or replaced with equivalent measures in the installation.
8

Warning and Safety instructions  The electrical safety of this washing machine can only be
guaranteed when continuity is complete between it and an effective earthing system which complies with current local and national safety regulations. It is most important that this basic safety requirement is present and regularly tested and, where there is any doubt, the household wiring system should be inspected by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock).  Do not connect the washing machine to the mains electricity supply by a multi-socket adapter, extension lead or similar. These do not guarantee the required safety of the machine (fire hazard due to the risk of overheating).  Faulty components must only be replaced by genuine Miele spare parts. Miele can only guarantee the safety of the appliance when Miele replacement parts are used.  The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply if necessary.  Unauthorised repairs could result in unforeseen dangers for the user, for which Miele cannot accept liability. Repairs should only be undertaken by a Miele authorised service technician, otherwise any subsequent damage will not be covered by the warranty.  The manufacturer's warranty will be invalidated if the appliance is not repaired by a Miele approved service technician.  If the connection cable is faulty, it must only be replaced by a Miele approved service technician to protect the user from danger.
9

Warning and Safety instructions  In the event of a fault or for cleaning purposes, the washing
machine is only completely isolated from the electricity supply when: - it is switched off at the wall socket and the plug is withdrawn, or - it is switched off at the mains circuit breaker.  The Miele Waterproof system protects from water damage provided the following conditions have been met: - The machine is correctly plumbed in and connected to the
electricity supply. - If a fault or damage has been identified, the machine must be
examined by a competent person before further use, and repaired if necessary.  The water flow pressure must be at least 100 kPa and must not exceed 1000 kPa.  This washing machine must not be installed and operated in mobile installations (e.g. on a ship).  Do not make any alterations to the machine, unless authorised to do so by Miele.  This washing machine is supplied with a special lamp to cope with particular conditions (e.g. temperature, moisture, chemical resistance, abrasion resistance and vibration). This lamp must only be used for the purpose for which it is intended. The lamp is not suitable for room lighting. Replacement lamps may only be fitted by a qualified electrician or a Miele authorised technician. This washing machine contains 1 light source corresponding to energy efficiency rating G.
10

Warning and Safety instructions
Correct use  Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point.  Before using the machine for the first time, check that the transit bars at the rear of the machine have been removed (see "Installation - Removing the transit bars"). During spinning, a transit bar which is still in place may result in damage to both the machine and adjacent furniture or appliances.  Turn off the tap if the machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.  Flooding danger. If hooking the drain hose into a laundry washtub, check that the water can drain off quickly enough to prevent the laundry tub from overflowing. Make sure the drain hose is secure, so that the force of the water flowing out of the hose does not dislodge it.  Take care to ensure that foreign objects (e.g. nails, pins, coins, paper clips) do not find their way into the machine with the laundry. These may damage components of the machine (e.g. suds container, drum), which in turn can result in damage to the laundry.  Take care when opening the drum door after using the steam function. There is a danger of burning due to escaping steam and the high temperature of the surface of the drum as well as the porthole glass. Stand back away from the machine and wait until the steam has dissipated.  The maximum load for this washing machine is 9.0 kg (dry weight). See the "Programme chart" for the maximum recommended loads for individual programmes.
11

Warning and Safety instructions  If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaler for washing machines which is available to order online at shop.miele.com (depending on country) or from Miele. Strictly observe the instructions on the packaging.  Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.  Do not use solvent based cleaning agents, e.g. those containing benzine, in this machine, as this may result in damage to component parts and create toxic fumes. Such agents also pose a fire and explosion hazard.  Do not use solvent based cleaning agents, e.g. those containing benzine, to clean the external surfaces of the machine. They can cause damage to plastic surfaces.  Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine. Always observe the manufacturer's instructions carefully.  Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion. Do not use these products in this machine.  If detergent comes into contact with the eyes, rinse them thoroughly with lukewarm water immediately. If swallowed, seek medical assistance immediately and retain the packaging or label for reference. Those with skin problems or sensitive skin should avoid their skin coming into contact with detergent.
12

Warning and Safety instructions Accessories and spare parts  Only use original Miele accessories and spare parts. If other parts
are used, warranty, performance and product liability claims will be invalidated.  A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.  Miele will guarantee to supply functional spare parts for a minimum of 10 years and up to 15 years following the discontinuation of your washing machine.
Miele cannot be held liable for damage caused by non-compliance with these Warning and Safety instructions.
13

Operating the washing machine
Control panel



Start/Stop









a  sensor Takes you back a level in a menu.
b Touch display c Start/Stop sensor
Touching the Start/Stop sensor starts the selected programme or cancels a programme that has already started. The programme can be started as soon as the sensor is flashing on and off. The sensor lights up constantly once the programme has started. d Optical interface For service technicians. e  sensor For switching the washing machine on and off. To save energy, the washing machine will switch off automatically. This occurs 15 minutes after the end of the programme/Anti-crease phase, or after being switched on if no further selection is made.

Touch display and sensor controls
The  and Start/Stop sensors and the sensors in the display react to fingertip contact.
The touch display can be scratched by pointed or sharp objects, e.g. pens. Only touch the display with your fingers.

14

Operating the washing machine

Main menu
After switching on the washing machine, the main menu will appear in the display. You can access all important submenus from the main menu.

Touch the  sensor at any time to return to the main menu. Values that have not yet been confirmed are not saved when you return to the main menu.



 11:02


Programmes


Favourites


MobileStart

Help
Main menu page 1 You can scroll to the second page of the main menu by swiping your finger across the display.



 11:02


Washing assistant


Maintenance


Settings

Help
Main menu page 2 The  symbol next to the time of day is displayed when the washing machine is connected to a network.

 Programmes You can select various wash programmes.
 Favourites You can save up to 12 of your own customised wash programmes (see "Favourite programmes").
 MobileStart With MobileStart you can operate your washing machine remotely with the Miele App.
The Remote control setting must be switched on. Touch the MobileStart sensor control and follow the instructions in the display.
 Washing assistant The Washing assistant provides a stepby-step guide to selecting the optimum wash programme for your laundry (see "Washing assistant").
 Maintenance Maintenance options for the TwinDos system and the Clean machine programme are located in the Maintenance menu (see "Cleaning and care").
 Settings You can alter the washing machine's electronics to suit changing requirements in the Settings menu (see "Settings").

15

Operating the washing machine

Examples on how to operate the appliance

Selection lists Programmes menu (single selection)

 Programmes

 11:02

 Cottons 2:39 h

 Minimum iron 1:59 h

 ECO 40-60 3:19 h

 Delicates 1:09 h

Help
You can scroll to the right or the left by swiping your finger across the screen. Place your finger on the touch display and swipe it in the direction you want. The orange bar under the pictures shows that there are further options to choose from. To select a wash programme, touch a programme name. The display will change to the standard display for that programme.

Extras menu (multiple selection)

 Extras

 11:02

 Quick

 Extra rinse

 Water plus

 SingleWash

OK
You can scroll to the right or the left by swiping your finger across the screen. Place your finger on the touch display and swipe it in the direction you want. The orange bar under the pictures shows that there are further options to choose from. To select Extras, touch one or several sensor with Extras. Currently selected Extras are marked orange. To deselect an Extra, simply touch the Extra sensor again. Touch the OK sensor to activate the selected Extras.

16

Operating the washing machine

Moving programmes You can move the programmes around in the menu to change the sequence in which they are displayed.

 Programmes

 11:02

  Cottons 2:39 h

 Minimum iron 1:59 h



 ECO 40-60 3:19 h

 Delicates 1:09 h

Help
 Place your finger on the programme you wish to move until a border is displayed around it.
 To move the programme, swipe your finger in the required direction.
 Remove your finger when the programme reaches the new location.
The programme has moved.

Setting numerical values You can set numerical values in some menus.

Clock display

14 02 13 01

12 00

11 59 10 58
OK
Enter the numbers by swiping upwards or downwards. Place your finger on the number that you want to change and move your finger in the desired direction. Touch the OK sensor to accept the set numerical value. Useful tip: Briefly touching the numbers will bring up the numerical keypad. Once a valid number has been entered, the OK sensor will be highlighted green.

17

Operating the washing machine

Pull-down menu

The pull-down menu can be used to display information, e.g. about a wash programme.

 Overview


Temperature
40 �C



 11:02
Spin speed
1600 rpm

Cottons 1:57 h

TwinDos
not selected

Extras
not selected

Exiting a menu  Touch the  sensor to return to the
previous screen. Entries selected before this which have not been confirmed with OK will not be saved.

 Timer

 Save

Touch the top edge of the screen in the middle and drag down with your finger.

Help display Help appears along the bottom line of the display in the main menu and the Programmes menu.  Touch the Help sensor to display the
text.  Touch the Close sensor to return to
the previous screen.

18

Before using for the first time

 Damage resulting from incorrect
installation and connection. Installing and connecting the washing machine incorrectly will cause serious damage to property. See "Installation".
This washing machine has undergone a complete functional test at the factory and there will be some residual water in the drum from this process.

Remove the detergent cartridges and the drain hose elbow from the drum
Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drain hose are stored in the drum.

Removing the protective foil and advertising stickers
 Remove: - the protective foil from the door (if
present). - any advertising stickers from the front
and the lid.
Please do not remove any labels (e.g. the data plate) which are visible when you open the door.

 Pull open the door.  Take the two cartridges and the
elbow piece out of the drum.

 Shut the door with a gentle swing. 19

Before using for the first time

Miele@home
Your washing machine is equipped with an integrated Wi-Fi module. In order to use it you need: - a Wi-Fi network - the Miele@mobile App - a Miele user account. The user
account can be created via the Miele@mobile App. The Miele@mobile App will guide you as you connect your washing machine to your home Wi-Fi network. Once your washing machine is connected to your Wi-Fi network, you can use the App, for example, to carry out the following activities: - Operate your washing machine remotely - Access information about the operating status of your washing machine - Access information about a programme sequence on your washing machine Connecting your washing machine to your Wi-Fi network will increase energy consumption, even when the washing machine is switched off.
Before installing the washing machine in its final location, ensure the signal strength is sufficient for your Wi-Fi network.

Availability of the Wi-Fi connection The Wi-Fi connection shares a frequency range with other appliances (including microwave ovens and remote control toys). This may result in sporadic or even complete connection failures. Therefore, a constant availability of featured functions cannot be guaranteed.
Miele@home availability The ability to use the Miele App depends on the availability of the Miele@home service in your country. The Miele@home service is not available in every country. For information about availability, please visit www.miele.com.
Miele App You can download the Miele App from the Apple App Store� or the Google Play StoreTM free of charge (only functional in selected countries).

20

Before using for the first time

Switching on the washing machine
 Press the  sensor. The welcome screen will light up. The display will guide you through the 6 steps of the initial commissioning process.
1. Setting the language
You will be asked to select the language you require for the display. It is possible to change the language at any time via the Settings menu.
Language

english (AU)

english (GB)

espa�ol

2. Setting up Miele@home
 Set up "Miele@home"?

Skip

Continue

 To set up Miele@home now: touch the Continue sensor.

Useful tip: To postpone setup until later: touch the Skip sensor. The following message will appear in the display:  It is possible to set up later in "Settings" /

"Miele@home".
Confirm with the OK sensor.

english (CA)

english (US)

fran�ais (F)

OK
 Scroll to the left or the right until the language you want appears.
 Touch the sensor for the language you want.
The selected language will be highlighted in orange and the display will change to the menu for setting up Miele@home.

 Which connection method do you want to use?

Via WPS

via App

 Select the connection method you wish to use.

You will then be guided by the display and the Miele App.

21

Before using for the first time

3. Setting the clock format
The time of day display can be in 12 h or 24 h clock format.  Select the clock format you want and
confirm this with the OK sensor. The display will bring up the screen for setting the time of day.

Setting the time of day This message only appears if the washing machine has not yet been connected to a Wi-Fi network. The time of day is set automatically if connection is established with a Wi-Fi network.

Clock display

14 02 13 01

12 00

11 59 10 58
OK
 Place your finger on the number that you want to change and move your finger in the desired direction.
 Confirm with the OK sensor.

4. Removing the transit bars
 Damage resulting from failure to
remove the transit bars. Failure to remove the transit bars can result in damage to the washing machine and to adjacent cabinetry or appliances. Remove the transit bars as described in "Installation".
 Touch the OK sensor to confirm that the transit bars have been removed.
The following message appears in the display:
 Remove transit bars and observe
"Warning and Safety instructions" and "Before using for the first time" in the
operating instructions.  Confirm the message with the
OK sensor. The display will change to the screen for setting up TwinDos.

22

Before using for the first time

5. Commissioning TwinDos
 Set up "TwinDos"?

Skip

Continue

 Touch the Continue sensor to set up TwinDos straight away.

Useful tip: To postpone setup until later: touch the Skip sensor. The following message will appear in the display:  It is possible to set up later in "Settings" /
"TwinDos".
Confirm with the OK sensor.

Settings for compartment  The procedure below describes the procedure for Miele UltraPhase 1 and Miele UltraPhase 2. The procedure for other detergents is similar.

 Agent for comp. 

11:02

No agent

Universal detergent

Delicates detergent

The following message will appear in the display:
 Please enter the dosing recommendation of your detergent for a wash with normal soiling. Take note of your water hardness level.
The dispensing quantity for UltraPhase 1 for  (hardness range I) is preset.

Dosage for comp. 

11:02

48 47

46 ml

45 44
OK
 Confirm the preset value with the OK sensor, or change the value.

UltraPhase 1

 Hardness level I

46 ml

 Hardness level II

58 ml

 Hardness level III

70 ml

The following appears in the display:
 Insert container 

Miele UltraPhase 1

Colour detergent

Delicates/ Woollens

OK
 Touch the Miele UltraPhase 1 sensor.

23

Before using for the first time

 Remove the foil from the detergent cartridge.

 Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position.
The following message will appear in the display:  Now enter the settings for UltraPhase 2.

 Open the access panel for TwinDos.

24

Before using for the first time

Settings for compartment 

The dispensing quantity for UltraPhase 2 for  (hardness range I) is preset.

Dosage for comp. 

11:02

38 37

36 ml

35 34
OK
 Confirm the preset value with the OK sensor, or change the value.

UltraPhase 2

 Hardness level I

36 ml

 Hardness level II

45 ml

 Hardness level III

54 ml

The following appears in the display:
 Insert container 

 Push the UltraPhase 2 detergent cartridge into compartment 2 until it locks into position.
When the cartridge is pushed in, the display message switches to:
 "TwinDos" is set up. Changes can be made in "Settings" / "TwinDos".
 Confirm with the OK sensor.  Close the TwinDos access panel. The display changes to the calibration programme.

 Remove the foil from the detergent cartridge. 25

Before using for the first time

6. Starting the calibration programme

For optimum water and energy consumption and excellent wash results, it is important to calibrate the washing machine.

To do this, the Cottons programme must be run without laundry and without detergent. No other programmes can be started until calibration has been carried out. The following message appears in the display:  Turn on the tap and run the "Cottons
90�C" programme without any laundry
 Confirm with the OK sensor. The display will switch to the standard display for the Cottons programme.

 Overview

11:02



Temperature
90 �C

Spin speed
1600 rpm

 Take hold of the door and pull it open.
Useful tip: For safety reasons, close the door when the washing machine is not in use. Otherwise there is a danger of objects being placed inadvertently in the drum. If these remain unnoticed and were washed in the next load, they could damage the laundry. An open door is also a danger to pets and children.  Switch the washing machine off with
the  sensor.

Cottons 1:57 h

TwinDos
Whites

Extras
not selected

 Timer
 Touch the Start/Stop sensor.

 Save

The calibration programme is started. It will take approximately 2 hours.

At the end of the programme the following message will appear in the display:

 Set-up completed

26

Washing environmentally and economically

Energy and water consumption
- To get the most out of your machine, load the maximum dry load size for the wash programme you are using. This will keep the energy and water consumption to a minimum in relation to the size of the load.
- Programmes that are more efficient with regard to energy and water consumption generally have a longer running time. By extending the programme running time, the wash temperature that is actually reached can be reduced while still providing the same wash results. For example, the Cottons  programme has a longer running time than the Cottons 40�C or 60�C programme, but the Cottons  programme is more efficient in terms of energy and water consumption.
- Use the Express 20 programme for small, lightly soiled loads.
- Modern detergents make it possible to wash at lower temperatures (e.g. 20�C). Using lower temperature settings will save energy.
- Use the hot water connection to save energy.
- You have the option to use alternative water supplies (e.g. rain water).

Hygiene in the washing machine
Washing at low temperatures and/or using liquid detergents can cause bacteria and odours to build up in the washing machine. Miele therefore recommends cleaning the washing machine once every month. When the message Hygiene info: Select
"Maintenance" and start the "Clean
machine" programme. appears in the display, the washing machine must be cleaned.
Information about subsequent tumble drying
The spin speed selected affects the residual moisture in the laundry and the sound emissions of the washing machine. The higher the spin speed, the lower the residual moisture in the laundry. However, the sound emissions of the washing machine will increase. Select the highest possible spin speed for the wash programme to save energy in the subsequent tumble dryer cycle.

27

Washing environmentally and economically

Feedback

You can view information about the energy and water consumption of your washing machine with the pull-down menu.

The following information will appear in the display:

- An estimate of the energy and water consumption before the programme begins.

- The actual energy and water consumption during the programme or at the end of the programme.

 Overview


Temperature
40 �C



 11:02
Spin speed
1600 rpm

Cottons 1:57 h

TwinDos
not selected

Extras
not selected

2. Actual consumption You can view the actual amount of energy and water used by a programme both during and at the end of the programme. The costs can also be displayed. See "Settings - Consumption" for more detailed information on costs. The consumption will alter as the programme progresses. If the door is opened or the appliance has switched off automatically at the end of the programme, the data will revert to the estimated consumption. Useful tip: You can view the consumption data for the last wash programme and for total consumption (see "Settings - Consumption").

 Timer
 Open the pull-down menu.

 Save

1. Estimate

The estimated energy and water consumption levels will be displayed as a bar chart on the right-hand side.

The more bars visible, the higher the energy or water consumption. The estimate will vary depending on the wash programme, temperature and any Extras selected.

28

1. Preparing the laundry

 Damage due to solvent-based
cleaning agents. Cleaning agents containing benzine, stain remover, etc., can damage plastic parts. When pre-treating garments, make sure that any plastic parts (e.g. buttons) do not come into contact with cleaning agent.

 Empty all pockets.
 Damage due to foreign objects.
Nails, coins, paper clips, and so on can cause damage to garments and components in the machine. Check the laundry before washing and remove any foreign objects.
Sorting the laundry
 Sort the laundry by colour and by care label. Most garments have a textile care label in the collar or side seam.
Useful tip: Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash white and coloured items separately.
Pre-treating stains
 Badly soiled areas and stains should be cleaned as soon as possible, preferably whilst still fresh. Spillages should be carefully dabbed off using a soft, colourfast cloth. Do not rub.
Useful tip: Please refer to the Miele website or Miele@mobile App for more information on stain removal.

 Risk of explosion due to solvent-
based cleaning agents. If solvent-based cleaning agents are used, an explosive mixture can form. Never use solvent-based cleaning agents in the washing machine. General tips - Curtains: remove lead weights first or place in a laundry bag. - Remove or sew in any loose underwiring in bras or shirt collar stiffeners. - Close any zips, attach velcro fasteners, fasten hooks and eyes etc. before washing. - Fasten duvet covers and pillow cases to prevent small items from being rolled up inside them. Do not wash items which are specified by the manufacturer as not washable on the care label ( symbol).
29

2. Selecting a programme

Switching on the washing machine
 Press the  sensor. The interior drum lighting will come on.
The drum lighting will go out automatically after five minutes. Useful tip: To switch the lighting on again, open the pull-down menu from the overview menu and then touch the  sensor. The main menu will then appear in the display.

Selecting a programme
 Touch the Programmes sensor.

 Programmes

 11:02

 Cottons 2:39 h

 Minimum iron 1:59 h

 ECO 40-60 3:19 h

 Delicates 1:09 h

Help

 Scroll to the right of the display until the programme you want appears.

 Touch the sensor for that programme.

The display will change to show the Overview menu.

 Overview

 11:02


Cottons 2:39 h

Temperature
40 �C
TwinDos
Colour

Spin speed
1600 rpm
Extras
not selected

 Timer

 Save

There are 3 further ways of selecting a programme. 1. Favourites 2. Washing assistant 3. MobileStart

30

3. Selecting programme settings

Selecting the temperature
You can alter the preset temperature of a wash programme. The temperatures reached in the washing machine may differ from the selected temperatures. The combination of energy input and washing time achieves an optimum washing result.  Touch the Temperature sensor.  Select the desired temperature. The display will change to show the Overview menu.
Selecting a spin speed
You can alter the preset spin speed of a wash programme.  Touch the Spin speed sensor.  Select the spin speed you want. The display will change to show the Overview menu.
Activating TwinDos
TwinDos dispensing is automatically activated for all programmes in which dispensing is possible.
1. Switch TwinDos on or off  Touch the TwinDos sensor and select
Off or On.

2. Select the detergent When using Miele's 2-phase system you must set the colour of the laundry.  Select Whites for loads of white items,
or Colours for loads containing coloured items. If you are using a different type of detergent, this must be selected.  Select compartment  or . Useful tip: Only those detergents that can be used with the programme are displayed.
3. Select the degree of soiling The display will ask you to enter the degree of soiling of the laundry.  Select Light, Normal or Heavy.  Confirm your selection with the
OK sensor. Automatic dispensing is now switched on. The display will change to show the Overview menu. See "5. Adding detergent - TwinDos" for more information.

31

3. Selecting programme settings

Selecting Extras
You can supplement the wash programmes with Extras.  Touch the Extras sensor.  Select one or more Extras.
Not all Extras can be combined with every programme, e.g. AllergoWash, Extra gentle and Extra quiet. Extras that cannot be combined are greyed out and cannot be selected.  Confirm with the OK sensor. The display will change to show the Overview menu. See "Extras" for further information.
Activating CapDosing
If you can use CapDosing with a wash programme:  Touch the CapDosing sensor. The types of capsules which can be used with the programme will appear in the display.  Select the type of capsule you want. CapDosing is now active. The display will change to show the Overview menu. See "5. Adding detergent - CapDosing" for more information.

Selecting stains
In order to clean stained laundry more effectively, you can choose from a list of various types of stains. The wash programme will then adapt to the type of stain selected.  Touch the Stains sensor.  Select the type of stains in your load
from the list.  Confirm your selection with the
OK sensor. With some stains, helpful information will also appear in the display when they are selected.  Confirm the information with the
OK sensor. The display will change to show the Overview menu.
 Timer
You can use the Timer to set the finish time or the start time for a wash programme. See "Timer" for further information.

32

Opening the door

4. Loading the washing machine
Closing the door

 Take hold of the door and pull it open. Check the drum for pets or foreign objects before loading it with laundry.

 Make sure that no items are caught between the door and the seal.

The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this reduces cleaning efficiency and causes creasing.  Unfold the laundry and load loosely in
the drum.

Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning.
Useful tip: The maximum load for the programme selected will appear in the pull-down menu. The percentage of the maximum load size inside the drum and the amount of detergent to dispense if TwinDos is not being used are also shown in 25 % increments.

 Shut the door with a gentle swing.

33

5. Adding detergent

There are several options for adding detergent.
TwinDos
TwinDos The washing machine is equipped with the TwinDos system. TwinDos has to be activated as described in "Before using for the first time".
How UltraPhase 1 and UltraPhase 2 work UltraPhase 1 is a liquid detergent which dissolves dirt and removes the most common stains. UltraPhase 2 is a bleaching agent and removes stubborn stains. For the best washing result, these two agents are dispensed at separate times during the wash process. UltraPhase 1 and UltraPhase 2 clean white and coloured fabrics thoroughly. UltraPhase 1 and UltraPhase 2 single use cartridges are available to order from Miele or via the internet at shop.miele.com (see the end of this booklet for details). Activating TwinDos dispensing TwinDos dispensing is automatically activated for all programmes in which dispensing is possible. Useful tip: The detergent dispensing quantities are preset. If too much foam builds up, the dispensing quantity can be reduced via the  Settings / Programme sequence / TwinDos menu.

Changing TwinDos dispensing You can change the suggested colour composition of the laundry.  Touch the TwinDos sensor and select
the colour composition of your laundry.
Deactivating TwinDos dispensing  Touch the TwinDos sensor.  Touch the Off sensor.
Using other methods to remove stains If you wish to use additional methods of stain removal, you have the following options: - Using the Booster cap and activating
CapDosing. - Add stain remover to the 
compartment.

34

5. Adding detergent

Degree of soiling The level of soiling in laundry is divided into three settings: -  Light
No visible soiling or stains -  Normal
Visibly soiled and/or just a few slight stains -  Heavy Heavily soiled and/or stains clearly visible. The dispensing amount for TwinDos and the amount of water required for rinsing is preset for the  Normal level of soiling.  Touch the TwinDos sensor to select a different level of soiling. The amount of detergent and water will be adjusted to suit the selected level of soiling.
Some programmes will not let you set the level of soiling. These programmes are designed for lightly soiled laundry only.

Replacing detergent cartridges Make sure the washing machine is switched on before replacing a detergent cartridge. This will ensure that the counter is set to 0 and the fill level indicator is correct.  Switch on the washing machine.
 Press the yellow button above the detergent cartridge.
This releases the locking mechanism.  Remove the empty detergent
cartridge. Remove the foil from the suction port before inserting the new cartridge.  Place a new detergent cartridge in the compartment.

35

5. Adding detergent

Detergent dispenser drawer
Any detergent suitable for automatic front loading washing machines can be used with this appliance. Please observe the instructions for use and dosage on the detergent packaging.
Ensure that TwinDos dispensing is deactivated.

Filling with detergent

Add detergent in accordance with the value in the pull-down dosage display.
The percentage shown relates to the amount of detergent recommended by the manufacturer on the packaging.
40 % = Add slightly less than half the amount recommended
50 % = Add half the amount recommended
60 % = Add slightly more than half the amount recommended
75 % = Add three quarters of the amount recommended
100 % = Add the full amount recommended
Take the hardness level of your water into account.

 Pull out the detergent drawer and add detergents to the compartments.
 Detergent for the pre-wash (divide the total recommended amount as follows: add  to compartment  and  to compartment )
 Detergent for the main wash and soaking
 Fabric softener, liquid starch, or  capsules
See "Detergent" for further information.
Using detergent tablets or pods Always put detergent tablets or pods directly in the drum with the laundry. They cannot be added via the detergent dispenser drawer.
Using liquid detergent with a prewash Liquid detergent cannot be used for the main wash if the pre-wash has been selected. Use TwinDos dispensing if you are activating the pre-wash.

36

5. Adding detergent

Adding fabric softener
 Add fabric softener or liquid starch to the  compartment. Do not exceed the maximum level mark.
It will be automatically dispensed in the final rinse. At the end of the programme a small amount of water remains in the fabric softener  compartment.
Starch can make the siphon tube sticky. If starching frequently, thoroughly clean the dispenser compartment, especially the siphon tube, regularly.

Tips on dosing Adjust the detergent dosage to the level of soiling of the laundry and the size of the load. Reduce the amount of detergent with smaller loads (e.g. reduce the amount of detergent by  when washing a half load). Too little detergent results in: - laundry not getting properly clean
and with time it may become grey and hard to the touch. - a build-up of mould in the washing machine. - grease not being completely removed from the laundry. - limescale deposits on the heater elements. Too much detergent results in: - poor wash, rinse, and spin results. - a higher water consumption as an extra rinse cycle is automatically activated. - a greater burden on the environment. See "Detergent" for further information on detergents and dosage.

37

5. Adding detergent

CapDosing
If you selected CapDosing when setting the programme, detergent will be dispensed via the capsule for this wash programme. Only one capsule can be selected per wash programme. Three different types of capsule are available:

Inserting a capsule  Open the detergent dispenser drawer.

 = Fabric care (e.g. fabric softener)
 = Additives (e.g. detergent enhancers)
 = Detergent (for the main wash only)

 Open the lid of the / compartment.

Depending on the setting selected, the detergent, additive or fabric care agent will be dispensed via the capsule.

Each capsule contains the correct amount for one wash cycle. Capsules are available to order from Miele or from the Miele online shop (see the end of this booklet for contact details).

 Capsules pose a health risk.
The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with skin. Keep capsules out of the reach of children.

 Press the capsule in firmly.

38

5. Adding detergent

 Close the lid and press it firmly shut.  Close the detergent dispenser
drawer.
The capsule is opened by the act of inserting it in the detergent dispenser drawer. The contents can run out of the capsule if you then remove it from the drawer before it is used. In this case, dispose of the capsule and do not re-use it.

The wash programme will dispense the contents of the capsule at the correct time.
Water intake to the  compartment is solely via the capsule. No additional fabric softener may be added to the  compartment when using a capsule.
 Remove the empty capsule at the end of the programme.
For technical reasons a small amount of water will remain in the capsule.

39

6. Starting the programme

Starting a programme
The programme can be started when the Start/Stop sensor is flashing on and off.

 Touch the Start/Stop sensor. The door will lock and the programme will start.

The programme status will appear in the display.

 Status

 11:02


Cottons

Time left 2:27 h
Main wash

Adding laundry during a programme sequence (AddLoad)

Laundry can be added or removed until shortly before the end of the programme.

 Touch the Add laundry sensor. The following appears in the display:
 Please wait
The programme will stop and the door will unlock. The following appears in the display:

 Status

 11:02

Add laundry
The washing machine will keep you updated on the programme status and the time remaining for the programme to run. If a Delay start time has been selected, this will count down in the display until the programme starts. The drum lighting switches off once the programme has started.
Energy savings After 10 minutes the indicators will dim. The Start/Stop sensor flashes slowly. You can reactivate the indicators:  To do this, touch the Start/Stop
sensor (this does not have any effect on a running programme).


Cottons

Add laundry
The door can be opened.

 Open the door and add or remove laundry.
 Close the door.  Touch the Start/Stop sensor. The wash programme will continue. Laundry cannot usually be added or removed if: - The suds temperature is above 55�C - The water inside the drum is above a
certain level

40

7. At the end of the programme

At the end of the programme
The door remains locked during the Anti-crease phase and Finish/Anti-crease and Unlock with "Start/Stop" appear in the display.  Touch the Start/Stop sensor. The
door will be unlocked. The interior drum lighting will come on. Useful tip: The door unlocks automatically at the end of the Anticrease phase.
 Take hold of the door and pull it open.
 Remove the laundry. Items left in the drum could discolour other items in the next wash or become discoloured themselves. Check that all items have been removed from the drum.

 Check the folds in the door seal for any small articles, e.g. buttons, which might be lodged there.
Useful tip: For safety reasons, close the door when the washing machine is not in use. Otherwise there is a danger of objects being placed inadvertently in the drum. If these remain unnoticed and were washed in the next load, they could damage the laundry. An open door is also a danger to pets and children.  Switch the washing machine off with
the  sensor.  If applicable, remove the used
capsule from the detergent dispenser drawer. Useful tip: Leave the detergent dispenser drawer slightly open to allow it to dry.

41

Spinning

Final spin speed in the programme
When a programme is selected, the optimum spin speed for this wash programme will appear in the display. A faster spin speed can be selected for certain wash programmes. The highest selectable spin speed is indicated in the table.

Programme Cottons ECO 40-60 Minimum iron Delicates QuickPowerWash Automatic plus Woollens  Silks  Express 20 Shirts Denim Dark garments Sportswear Trainers Outerwear Proofing Down filled items Down duvets Pillows Cottons hygiene Curtains First wash Separate rinse Starch Freshen up Steam care Drain/Spin Clean machine Cottons 

rpm 1600 1600 1200 900 1600 1400 1200 600 1200 900 900 1200 1200 600 800 1000 1200 1200 1200 1600 600 1200 1600 1200
� � 1600 900 1600

42

Spinning

Omitting the final spin (Rinse hold)
 Select the Rinse hold Extra. If Rinse hold is selected, the laundry remains in the water following the final rinse cycle. This helps prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme.
Ending a programme with a spin cycle The wash programme is set to the optimum spin speed. You can change the spin speed.  Touch the Change spin speed sensor.  Select the desired spin speed.  Start the final spin with the Start/Stop
sensor.
Ending a programme without a spin cycle  Touch the Change spin speed sensor.  Select Spin speed 0 rpm (no spin).  Touch the Start/Stop sensor.

Rinse and interim spin
There is a spin cycle after the main wash and between the rinses. A reduction in the final spin speed will also reduce the interim spin speed.
Omitting interim spin and the final spin
 Touch the Spin speed sensor.  Select the 0 rpm setting. After the last rinse, the water will be pumped away and the Anti-crease phase will switch in. In some programmes an additional rinse is introduced with this setting.

43

Programme chart

Cottons

Cold to 90�C

Max. load 9.0 kg

Items

Cottons, linens or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc.

Notes

Where particularly high levels of hygiene are required, please select a temperature of 60�C or higher.

ECO 40-60

maximal 9.0 kg

Artikel

For normally soiled cotton garments

Tipp

A laundry load consisting of mixed cottons that are intended for

washing at 40�C or 60�C can be washed in the same wash cycle.

Minimum iron

Cold to 60�C

Max. load 4.0 kg

Items

Synthetic, mixed fibre and easy care cotton.

Notes

Reduce the spin speed for fabric that creases easily.

Delicates

Cold to 40�C

Max. load 3.0 kg

Items

Delicate garments made from synthetic fibre, mixed fibre, rayon and viscose.

Notes

For items which crease easily, deselect the spin.

QuickPowerWash

40�C � 60�C

Max. load 4.0 kg

Items

Moderately soiled garments which are also suitable for washing in the Cottons programme.

Notes

A special saturation process and wash rhythm ensure that the laundry is cleaned particularly quickly and thoroughly.

44

Programme chart

Automatic plus

Cold to 40�C

Max. load 6.0 kg

Items

Mixed loads of garments sorted according to colour which are suitable for the Cottons and Minimum iron programmes.

Notes

The wash parameters (e.g. water level, wash rhythm and spin speed) are adjusted automatically in this programme to ensure the best possible care and wash result for each item.

Woollens 

Cold to 40�C

Max. load 2.0 kg

Items

Machine-washable or hand-washable wool or wool blend fabric. If the care label does not specify a temperature, wash using the cold setting.

Notes

Reduce the spin speed for fabrics that crease easily.

Silks 

Cold to 30�C

Max. load 1.0 kg

Items

Silks and other hand-washable fabrics with no wool content, e.g. satin, lace and silk.

Notes

Place stockings and bras etc. in a laundry bag.

Express 20

Cold to 40�C

Max. load 3.5 kg

Items

Cotton garments that have hardly been worn or are only very lightly soiled.

Notes

The Quick Extra is activated automatically.

Shirts

Cold to 60�C

Max. load 1.0 kg/2.0 kg

Items

Shirts and blouses made of cotton and mixed fibre.

Notes

- Pre-treat collars and cuffs if necessary.

- Wash silk shirts and blouses in the Silks  programme.

- If the preset Pre-ironing Extra is switched off, the maximum load capacity is increased to 2.0 kg.

45

Programme chart

Denim

Cold to 60�C

Max. load 3.0 kg

Notes

- Wash denim inside-out.

- Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Wash light and coloured items separately.

- Close any zips, do up buttons etc. before washing.

Dark garments

Cold to 60�C

Max. load 3.0 kg

Items

Black and dark items made of cotton or mixed fibres

Notes

Wash inside out.

Sportswear

Cold to 60�C

Max. load 3.0 kg

Items

Sportswear such as jersey shirts and leggings, and microfibre and fleece garments.

Notes

- Do not use fabric softener.

- Observe the instructions on the care label.

Trainers

Cold to 40�C

Max. 2 pairs of shoes

Items

Sport shoes only (not leather shoes)

Notes

- Observe the instructions on the care label.

- Brush coarse soiling off before washing.

- Close Velcro fasteners.

- Do not use fabric softener.

- Use the drying basket for tumble drying.

46

Programme chart

Outerwear

Cold to 40�C

Max. load 2.5 kg

Items

Performance outerwear (e.g. jackets and trousers) made from membrane fabric such as Gore-Tex�, SYMPATEX�, WINDSTOPPER�, etc.

Notes

- Close any zips and Velcro fasteners before washing.

- Do not use fabric softener.

- If required, these items can also be reproofed using the Proofing programme. Reproofing after each wash cycle is not recommended.

Proofing

40�C

Max. load 2.5 kg

Items

Treating microfibre fabric, ski wear or table linen made from mainly synthetic fibres to provide a finish that is resistant to water and dirt.

Notes

- The items should be freshly laundered and spun or dried before proofing.

- For best results, the items should be heat-treated afterwards. This can be achieved by drying them in the tumble dryer or by ironing them.

Down filled items

Cold to 60�C

Max. load 2.0 kg

Items

Jackets, sleeping bags, pillows and other down-filled items.

Notes

- Remove air from the items before washing to prevent an excessive build-up of foam. To do this, either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap.

- Observe the instructions on the care label.

47

Programme chart

Down duvets

Cold to 60�C

Max. load 2.5 kg 1 down duvet
2.20 m x 2.00 m

Items

Quilts, duvets and pillows with feather or down filling.

Notes

- Remove air from the items before washing to prevent an excessive build-up of foam. To do this, either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap.

- Observe the instructions on the care label.

Pillows

Cold to 60�C

2 pillows (40 x 80 cm) or 1 pillow (80 x 80 cm)

Items

Washable pillows with synthetic filling.

Notes

- Remove air from the items before washing to prevent an excessive build-up of foam. To do this, either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap.

- Observe the instructions on the care label.

Cottons hygiene

60�C to 90�C

Max. load 9.0 kg

Items

Cotton or linen with direct skin contact or for which special hygiene requirements apply, e.g. underwear, bed linen, encasing products.

Notes

- Safe removal of viruses and bacteria in combination with the AllergoWash Extra and detergent dispensing via TwinDos with UltraPhase 1 and 2. Tested and confirmed by AlbstadtSigmaringen University.

- Temperature holding times are longer than in the Cottons programme.

- Observe the instructions on the care label.

Curtains

Cold to 40�C

Max. load 2.0 kg

Items

Curtains, including net curtains, specified as machine-washable by the manufacturer.

Notes

- To remove dust, the Pre-wash Extra is selected automatically.

- For curtains which crease easily, reduce the spin speed or deselect the spin.

- Remove weights from curtains.

48

Programme chart

First wash

Cold to 40�C

Max. load 2.0 kg

Items

New items made of cotton, towelling and polyester fabric

Notes

Use this programme to wash any manufacturing residues out of new items.

Separate rinse

Max. load 8.0 kg

Items

For rinsing hand-washed items

Notes

Reduce the spin speed for items which crease easily.

Starch

Max. load 8.0 kg

Items

For starching table cloths, serviettes and workwear

Notes

- Reduce the spin speed for items which crease easily.

- Laundry that is to be starched should be washed but not treated with fabric softener.

Freshen up

Max. load 1.0 kg

Items

Dry, clean cotton, linen or mixed fibre garments which are slightly creased.

The garments must be suitable for drying in a tumble dryer   and suitable for ironing  .

Notes

- Smaller loads give a better result.

- Remove garments as soon as the programme has finished and then tumble dry using the Gentle smoothing programme or place on a coat hanger to dry.

- Not suitable for garments made of wool or wool blend fabric.

49

Programme chart

Steam care

Max. load 2.0 kg

Items

Reduces the amount of creasing in damp, freshly washed and spun cotton or linen garments. The garments must be suitable for drying in a tumble dryer   and suitable for ironing  .

Notes

- 5�6 shirts make up a load of approx. 2.0 kg.

- Smaller loads give a better result.

- Remove garments as soon as the programme has finished and then tumble dry using the Gentle smoothing programme or place on a coat hanger to dry.

- Not suitable for garments made of wool or wool blend fabric.

Drain/Spin

�

Notes

- Drain: Set the spin speed to 0 rpm

- Make sure you select the appropriate spin speed.

Cottons 



Max. load 9.0 kg

Items

Cottons, linens or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc.

Notes

With  the actual wash temperature reached will be lower than 60�C although the wash performance is the same as with the standard Cottons 60�C programme.

Cottons 



Max. load 9.0 kg

Items

Normally soiled cotton garments.

Notes

These settings are the most efficient in terms of energy and water consumption for washing cottons.

Note for test institutes: Energy labelling programme according to AS/NZS 2040.1 & AS/NZS 2040.2 (refer to www.energyrating.gov.au website for consumption data).

The TwinDos system must be switched off during the tests. The detergent must be added via the detergent dispenser drawer.

50

Programme chart

Maintenance
The washing machine has two maintenance programmes. 1. Clean machine for cleaning the washing machine. 2. Clean "TwinDos" for maintenance of the TwinDos compartments /. See
"Cleaning and care � TwinDos maintenance" for more details.

Clean machine

85�C

No load

With frequent washing at low temperatures there is a danger of a build-up of bacteria in the washing machine. Cleaning the washing machine will significantly reduce bacteria, mould, and biofilm, and prevent the build-up of unpleasant odours.

Notes

- Optimum results can be achieved by using Miele's IntenseClean washing machine cleaner. Alternatively, a universal powder detergent can be used.

- Dispense the washing machine cleaner or universal detergent directly in the drum.

- Do not load any laundry. The drum must be empty for the machine maintenance wash.

51

Extras

You can use the Extras sensor to augment the wash programmes.
Quick
The programme duration is reduced. Mechanical action and energy usage are increased.
Water plus
The water level in the main wash and the rinse cycles is increased. You can select by how much the water level is increased (see "Settings - Water plus level").
Extra rinse
An additional rinse cycle can be carried out to give a better rinse result.
SingleWash
For efficiently washing a very small load (< 1 kg) in a normal wash programme. The wash duration is reduced. Please note the following advice: - Use liquid detergent. - Reduce the dosage to a maximum of
50% of the amount quoted for a � load.

Pre-ironing
In order to reduce creasing, the laundry undergoes a smoothing process at the end of the programme. For optimal smoothing reduce the maximum load by 50%. Follow the instructions in the display. Small loads achieve a better result. The garments must be suitable for drying in a tumble dryer   and suitable for ironing  .
Pre-wash
For laundry with large amounts of dirt, e.g. dust and sand.
Soak
For heavily soiled fabrics with protein stains. A duration of between 30 minutes and 6 hours can be selected in 30-minute increments for the soak process. See "Settings" for more information. The factory default setting is 30 minutes.

52

Extras

Intensive
For hard-wearing laundry that is very heavily soiled. Cleaning efficiency is increased through more intense mechanical action and the application of more heat energy.
AllergoWash
This option should be used where high standards of hygiene are required. More energy is used to lengthen temperature holding times and more water is used to increase rinsing efficiency. The items must be suitable for drying in a tumble dryer   and suitable for ironing  .

Extra quiet
This option reduces noise levels during the wash programme. Use this if you want to wash during quiet periods (for instance when children are sleeping). The final spin is automatically reduced to  (Rinse hold). The programme duration is increased.
Rinse hold
The laundry is not spun after the final rinse and remains in the rinse water. This helps prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme.

Extra gentle
Drum rotation and wash duration are reduced. Lightly soiled fabrics are washed more gently.

Not all the Extras can be used with every programme. If an Extra is not permitted for a wash programme, it will not be shown in the display. See "Wash programme chart - Extras".

53

Wash programme chart - Extras

Cottons ECO 40-60 Minimum iron Delicates QuickPowerWash Automatic plus Woollens  Silks  Express 20 Shirts Denim Dark garments Sportswear Trainers Outerwear Proofing Down filled items Down duvets Pillows Cottons hygiene Curtains First wash Separate rinse Starch Cottons 

Quick Water plus Extra rinse SingleWash Pre-ironing







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54

Wash programme chart - Extras

Pre-wash

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Intensive AllergoWash

Extra gentle

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 = activated automatically

55

Programme sequence

Cottons ECO 40-60 Minimum iron Delicates QuickPowerWash Automatic plus Woollens  Silks  Express 20 Shirts Denim Dark garments Sportswear Trainers Outerwear Proofing Down filled items 4 Down duvets Pillows 4 Cottons hygiene Curtains First wash Separate rinse Starch Cottons 

Main wash

Water level

Wash rhythm





























































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56

Rinse

Water level

Rinses



2-51,2,3



2�32



2-42,3



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2



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1



3-43



2-42,3



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Spin
                        

Programme sequence

 = low water level  = medium water level  = high water level  = intensive rhythm  = normal rhythm  = sensitive rhythm  = ultra sensitive rhythm  = handwash rhythm  = carried out � = not carried out
This washing machine has fully electronic controls with automatic load control. The washing machine takes in the right amount of water required for the programme depending on the amount of laundry and its absorbency rate. The programme sequences outlined in the chart are based on the basic programme with a full load. The washing machine programme sequence display shows which stage of the programme has been reached.

Special features in the programme sequence
Anti-crease: At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing. Exception: There is no anti-crease phase in the Woollens  and Silks  programmes. The door can be opened at any time during the anti-crease phase.
1 If a temperature of 60�C or higher is selected, two rinses are carried out. If a temperature of less than 60�C is selected, three rinses are carried out.
2 An additional rinse is carried out if:
- there is too much foam in the drum.
- a spin speed lower than 700 rpm has been selected.
3) An additional rinse is carried out if:
- The Extra rinse Extra has been selected.
4) Run-up to spin: A run-up to spin is carried out before the wash process begins to deflate down-filled items. Subsequent water intake for the main wash is through compartment .

57

Programme sequence

PowerWash
PowerWash is a washing technique developed by Miele. It is activated in the following programmes: - Cottons (with small and medium-
sized loads) - ECO 40-60 (with small and medium-
sized loads) - Minimum iron - Shirts - Automatic plus - Delicates - Cottons  (with small and
medium-sized loads)
How it works Conventional washing techniques wash with more water than the laundry can absorb. This total volume of water needs to be heated. The PowerWash washing technique only uses slightly more water than the laundry can absorb. The water which has not been absorbed by the laundry heats up the drum and the laundry and is sprayed into the laundry over and over again. This reduces the amount of energy used.

Activation PowerWash is activated automatically in the programmes listed above. PowerWash is deactivated if: - The selected final spin speed is less
than 600 rpm - CapDosing (, ) has been
selected for the main wash - The wash temperature is higher than
60�C - Extras such as Pre-wash or Water
plus have been selected - A large load is being washed in the
Cottons programme
Special features - Drenching phase
The washing machine will spin a few times at the beginning of the programme. During spinning, the water discharged is sprayed back into the laundry in order to achieve optimum moisture penetration. The optimum water level is set at the end of the drenching phase. If necessary, the washing machine will pump water away and take in a little more fresh water. - Noises during the heating phase Unusual bubbling noises can occur while the laundry and the drum are being heated.

58

Changing the programme sequence

Changing the programme (safety lock)
It is not possible to change the programme, the temperature, the spin speed or the selected Extras after the programme has started. This prevents the appliance being operated unintentionally, e.g. by children.
If the washing machine is switched off during active programme operation, the standby function does not switch the washing machine off completely after 15 minutes. Safety functions continue to be active because there may still be water inside the drum.
Interrupting a programme
 Switch the washing machine off with the  sensor.
 Switch the washing machine back on with the  sensor to continue with the same programme.

Cancelling a programme
You can cancel a programme at any time after it has started.  Touch the Start/Stop sensor. The following will appear in the display:  Cancel the programme?  Select Yes. The following will appear in the display: Programme cancelled. The suds will be pumped away.  Wait until the door unlocks.  Pull open the door.  Remove the laundry.
Selecting another programme  Close the door.  Select the required programme.  Add detergent to the detergent
dispenser drawer, if necessary.  Touch the Start/Stop sensor. The new programme will begin.

59

Garment care label symbols

Washing The figure quoted in the bucket is the maximum temperature at which the garment can be washed.  Normal agitation  Reduced agitation  Much reduced agitation  Hand wash  Do not wash

Programme selection examples

Programme
Cottons
Minimum iron Delicates Woollens  Silks  Express 20 Automatic plus

Garment care label symbols
       

Drying  Normal temperature  Low temperature  Do not tumble dry

Ironing  Approx. 200 �C  Approx. 150 �C  Approx. 110 �C
Ironing with steam can cause irreversible damage.  Ironing prohibited

Professional cleaning

 Dry clean only. The letters



indicate the type of cleaning agent required.

 Wet cleaning

 Dry cleaning prohibited

Bleaching  Any oxidation bleach can be
used  Use oxygen bleach only  Do not bleach

60

Favourite programmes

Creating a favourite programme
You can save your own customised wash programmes under names of your choice.
Option 1  The main menu must be visible in the
display. Touch the Favourites sensor. The display will change to show the Favourites menu. Touch the Create sensor. The display will change to show the Create Favourites menu.  Select the required programme.  Select all the programme settings you
want.  Then select Save.  Enter a name.

Entering a name
It is best to select short, memorable names.  Touch the letters or characters you
want.  Confirm with the Save sensor. The wash programme will then be saved to the Favourites programme list.
Changing a Favourite programme
You can rename, delete or move a Favourite programme.  Select Favourites from the main menu.  Touch the Favourite programme that
you wish to change until the Context menu opens.  Select Rename, Delete or Move.

Option 2 You can save a programme which has been selected as a Favourite programme before you start it.  Before the programme starts, touch
the  Save sensor.  Enter a name.

If 12 Favourites have already been saved, the Create or  Save sensor will not be visible. Delete an existing Favourite if you wish to create a new one.

61

Washing assistant

The washing assistant helps you with loads consisting of items with different care instructions. The washing machine will use the list of items to put together a suitable wash programme.

 Scroll to the second page in the main menu.

 Touch the Washing assistant sensor. A list of items will appear.

 Fabrics

 11:02

 Shirts

 Blouses

 Denim

 T-shirts

OK
 Touch the appropriate sensor for your item of laundry.
The item selected will be highlighted orange. You can select several items. With some items, helpful information will also appear in the display when they are selected.  Confirm with the OK sensor.  Follow the instructions in the display. A summary of the selected parameters will then appear in the display.  Confirm with the OK sensor or select
Change if you would like to make any changes. The programme which has been tailored to your laundry is ready to start. Useful tip: You can add individual programme settings, e.g. Extras before you start the programme.
62

Timer

The Timer can be used to set the time at which a programme starts or finishes. The programme start can be delayed by up to 24 hours.
Setting the Timer
 Touch the  Timer sensor.  Select the Finish at or Start at option.  Set the hours and the minutes and
confirm your entry with the OK sensor.
Changing the Timer
The selected times for the Timer can be changed before the programme starts.  Touch the  or  sensor.  Change the specified time and
confirm with the OK sensor.

Deleting the Timer
The selected time for the Timer can be deleted before the programme starts.  Touch the  or  sensor. The selected time for the Timer appears in the display.  Touch the Delete sensor.  Confirm with the OK sensor. The selected time for the Timer is now deleted.
Starting the Timer
 Touch the Start/Stop sensor. The door will lock and the time the programme starts will appear in the display.
After the programme has started, the selected time can only be changed or cancelled by interrupting the programme. The programme can now be started.  Touch the Start immediately sensor.

63

Timer

SmartStart
The SmartStart function (only functional in selected countries) lets you define a period of time during which your washing machine will start automatically. The appliance will start on receipt of a signal, e.g. from your energy supplier, that indicates that the electricity tariff is particularly economical. This function is active when the SmartGrid setting is switched on. The timeframe can be defined between 1 minute and 24 hours. During this period, the washing machine waits for the signal from the energy supplier. If no signal is sent during the defined period, the washing machine starts the wash programme.

Setting the timeframe If you have activated the SmartGrid function in Settings, SmartStart by or SmartFinish by will appear in the display instead of Start at or Finish at when you touch the  Timer sensor (see "Settings � SmartGrid"). The procedure for setting this is the same as for setting the time for Delay start.  Now set the time you want and
confirm with the OK sensor.  Touch the Start/Stop sensor to start
the wash programme with SmartStart. The selected programme will start automatically, as soon as the energy provider has sent the signal, or the latest calculated start time has been reached.

The procedure for changing or deleting the SmartStart function is the same as described for the Delay start function.

64

Detergent

The correct detergent
All detergents produced for automatic front loading washing machines are suitable. Follow the manufacturer's instructions and dosage recommendations on the packaging.
The right amount to dispense will depend on the following:
- The soiling level of the laundry. - The quantity of laundry. - The water hardness level. Check with
your local water authority if you do not know the water hardness level in your area.
Detergent dispensing aids
Use dispensing aids (e.g. balls) if these are supplied with the detergent, particularly when using liquid detergent.
Refill packs of detergent
When purchasing detergent, buy refill packs wherever possible. This helps reduce the amount of waste packaging.

Adding fabric softener or liquid starch separately
Prepare the starch in accordance with the manufacturer's instructions on the packaging. Useful tip: When adding fabric softener, activate the Water plus Extra.
Dispensing via the detergent dispenser drawer  Add fabric softener to the
 compartment or insert the appropriate capsule.  Add liquid starch to the  compartment and powder or viscous starch to the  compartment.  Select the Separate rinse or Starch programme.  Change the spin speed if necessary.  If using a capsule, touch the CapDosing sensor and activate the Cap.  Touch the Start/Stop sensor.

Fabric softeners and liquid starch
Fabric softeners make garments soft to handle and help prevent static cling when tumble drying. Fabric shapers are synthetic starches and give an even stiffer hold. Starch stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed linen.

65

Detergent
TwinDos dispensing One of the automatic dispensing containers must be filled with fabric softener.  Select the Separate rinse programme.  Change the spin speed if necessary.  Touch the TwinDos sensor.  Touch the On sensor to activate
TwinDos.  Touch the Start/Stop sensor.
Colour run and dye removers/ dyes
 Damage due to colour run/dye
removers. Colour run and dye removers can cause corrosion in the washing machine. Do not use colour run or dye removers in this washing machine. Dyes suitable for use in domestic washing machines can be used. However, please note that the salt used in the dyeing process can cause corrosion to stainless steel components in the machine if you use dye frequently. Always observe the manufacturer's instructions carefully. When using the machine to dye fabric, it is essential to select the Water plus Extra.
66

Detergent

Miele detergents
Miele detergents have been specially designed for everyday use in Miele washing machines. See "Detergents and care products" for more information about these detergents.

Cottons ECO 40-60 Minimum iron Delicates QuickPowerWash Automatic plus Woollens  Silks  Express 20 Shirts Denim Dark garments Sportswear Trainers Outerwear Down filled items Down duvets Pillows Cottons hygiene Curtains First wash Separate rinse Cottons 

Miele UltraPhase 1 and 2
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67

Detergent

The recommendations apply to the temperature ranges given in the Programme chart.

Cottons ECO 40-60 Minimum iron Delicates QuickPowerWash Automatic plus Woollens  Silks  Express 20
Shirts Denim
Dark garments
Sportswear Trainers Outerwear Down filled items
Down duvets
Pillows
Curtains
First wash Cottons  Clean machine

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68

Cleaning and care

External casing and fascia panel

Cleaning the detergent dispenser drawer

 Risk of electric shock!
Mains voltage is present when the washing machine is switched off. Disconnect the machine from the electricity supply before cleaning or maintenance.
 Risk of damage due to ingress of
water. The pressure of a water jet can cause water to get into the washing machine, resulting in damage to components. Do not spray the washing machine with a water jet or high pressure hose.

Washing at low temperatures and the use of liquid detergent can lead to a build-up of bacteria in the detergent dispenser drawer.  Clean the entire drawer at regular
intervals for hygiene reasons, even if you are using the TwinDos system exclusively. Removing the detergent dispenser drawer

 Clean the casing and control panel with a mild cleaning agent or soap and water and dry both with a soft cloth.
 The drum can be cleaned using a suitable stainless steel cleaning agent following the manufacturer's instructions on the packaging.
 Damage caused by cleaning
agents. Solvent based cleaning agents, abrasive cleaners, glass cleaners or multi-purpose cleaning agents can cause damage to plastic surfaces and other parts. Do not use any of these cleaning agents.

 Pull out the detergent dispenser drawer until a resistance is felt. Press down the release button and at the same time pull the drawer right out of the machine.
 Clean the detergent drawer with warm water.

69

Cleaning and care
Cleaning the siphon and the / compartment channel
Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thoroughly after using liquid starch a few times.
 Clean the fabric softener channel using a brush and warm water.
Cleaning the detergent dispenser drawer housing

1. Remove the siphon from the  compartment and clean under warm running water. Clean the siphon tube in the same way.
2. Refit the siphon.

 Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer compartment.
 Replace the detergent dispenser drawer.
Useful tip: To assist drying, leave the detergent dispenser drawer slightly open.

70

Cleaning and care

Cleaning the drum (Hygiene info)
Washing at low temperatures and/or using liquid detergent can cause bacteria and unpleasant odours to build up in the washing machine. Use the Clean machine programme to clean the machine. Run this programme regularly or at the latest when the Hygiene info:
Select "Maintenance" and start the "Clean
machine" programme. message appears in the display.
TwinDos maintenance
 Damage resulting from dried
laundry detergent. If the system has not been used for a long time (more than two months), detergent in the hoses can become viscous or dry out. The hoses can become blocked and would then need to be cleaned by a service technician. Clean the TwinDos system.
To clean the system, you either need a "TwinDosCare" cleaning cartridge or a TwinDos refill cartridge, both of which are available to purchase from shop.miele.com.
The washing machine has a cleaning programme for the TwinDos system. Running the cleaning programme will clean the hoses inside the washing machine.

Starting the maintenance programme  Switch on the washing machine.  Scroll to the second page in the main
menu.  Touch the Maintenance sensor. The display will then change to show the Maintenance menu.  Select Clean "TwinDos".  Touch the sensor for the container
you want to clean.  Confirm Start Maintenance programme?
with the Yes sensor.  Follow the instructions in the display. The hoses will now be cleaned and the TwinDos system can be used again at any time.
Cleaning the compartment Detergent residue can cause clogging.  Use a damp cloth to clean the
compartment interior when you change the cartridge or container.

71

Cleaning and care

Cleaning the water inlet filter
The washing machine has a filter to protect the water inlet valve. This filter should be checked every six months or so, or more often if there are frequent interruptions to the water supply.

 First turn off the tap.  Unscrew the inlet hose from the tap.

 Remove the rubber seal 1 from the recess.
 Using pointed pliers, take hold of the plastic filter bar 2 and remove it.
 Clean the filter and the seal.  Put the filter and seal back in the
reverse order and reconnect the hose. Turn on the tap and check the connection is watertight. If water drips out, tighten the connection.
Never forget to put the filter back in place after cleaning.

72

Problem solving guide

With the help of the following guide, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be remedied without contacting Miele. This will save you time and money because you won't need a service call. Please note that a call-out charge will be applied to unnecessary service visits where the problem could have been rectified as described in these operating instructions.
The programme does not start

Problem

Possible cause and remedy

The control panel remains dark.

There is no power to the machine.  Check whether the mains plug is plugged in and
switched on.  Check whether the circuit breaker has tripped.

The washing machine has switched off automatically to save energy.  Switch the machine back on.

You are asked to enter a Access via a code has been activated.

code.

 Enter the code and confirm the entry. Deactivate

the code if you do not wish this message to

appear in the display the next time the machine is

switched on.

The following appears in the display:  Door will not lock. Call
Miele.

The door is not closed properly. The door lock could not engage.
 Close the door again.  Start the programme again.
If the fault message appears again, contact Miele.

73

Problem solving guide

Fault messages after a programme has been cancelled

Problem

Possible cause and remedy

 Drainage fault. Clean The water outlet is blocked or restricted. drain filter and pump. The drain hose has been fixed too high.

Check the drain

 Clean the filters and the drain pump.

hose.

 The maximum drain height is 1.0 m.



Water intake fault.

Turn on the tap.

The water inlet is blocked or restricted.
 Check whether the tap is turned on properly.  Check whether the inlet hose is kinked.  Check whether there is sufficient water pressure.

The filter in the water inlet is blocked.  Clean the filter.

 Fault F. If restart
fails, call Miele.

There is a fault.  Disconnect the washing machine from the mains
electricity supply, either by switching it off at the wall socket and withdrawing the plug, or by disconnecting it at the circuit breaker.  Wait at least 2 minutes before reconnecting the washing machine to the mains electricity supply.  Then switch the washing machine on again.  Restart the programme. If the fault message appears again, contact Miele.



Waterproof system activated. Turn off the tap. Call Miele.

The water protection system has reacted.
 Turn off the tap.  Call Miele.

To switch off the fault messages: Switch the washing machine off with the  sensor.

74

Problem solving guide

Fault messages at the end of a programme

Problem



Check detergent



Hygiene info: Select

"Maintenance" and

start the "Clean

machine"

programme.



Check hot water

intake

Possible cause and remedy
Excessive foam has built up during washing.  Check the amount of detergent dispensed.  With automatic detergent dispensing, check the
dosage amount set.  Observe the instructions on the detergent
packaging and the degree of soiling of the laundry.  If necessary, reduce the dispensing quantity by
increments of 10%.
A wash programme using a temperature above 60�C has not been run for a long time.  In order to prevent bacteria and unpleasant odours
building up in the machine, run the Clean machine programme using Miele IntenseClean or powder detergent.
The water inlet for hot water is blocked or turned off. The programme was carried out using cold water.  Check whether the tap is turned on properly.  Check whether the inlet hose is kinked.  Check whether there is sufficient water pressure.

The messages will appear at the end of the programme and when the washing machine is switched on and need to be confirmed with the OK sensor.

75

Problem solving guide

Fault messages at the end of a programme

Problem



Intensive flow: Clean

the filter and jet

nozzle or remove

foreign objects from

the pump housing

Possible cause and remedy
The pumps are dirty.  Clean the pumps as described in "Problem solving
guide - Opening the door in the event of a blocked drain outlet and/or power cut".  Restart the programme after cleaning.
The jet in the top of the door ring is blocked with fluff.  Remove the fluff with your finger. Do not use any
sharp or pointed tools to do this.  Restart the programme after cleaning.

If the fault message appears again, contact Miele. The washing machine can still be used but with reduced functionality.



Align the machine. The Pre-ironing Extra which runs at the end of the

Laundry not properly programme could not be carried out properly.

spun.

 Check whether the washing machine is aligned

correctly as described in "Installation � Levelling

the machine".

 Check whether the maximum delivery height of

1 m has been exceeded.

If the fault message appears again, contact Miele. The washing machine can still be used but with reduced functionality.

The messages will appear at the end of the programme and when the washing machine is switched on and need to be confirmed with the OK sensor.

76

Problem solving guide

Messages or faults with the TwinDos system

Problem

Possible cause and remedy



Only a few more

The detergent in the cartridge is running low. There

washes possible.

are between 4 and 8 wash cycles remaining.

Please order new

 Order a new cartridge.

detergent for

compartment .



"TwinDos"  is

The cartridge is empty.

empty. Check the

 Replace the cartridge.

wash result.

 Check whether the laundry is clean. If it is not,

there may not have been enough detergent.

Wash the items again if necessary.



Use "TwinDos" or TwinDos or automatic dispensing via compartment

carry out "TwinDos"  and/or  has not been used for a long time.

Maintenance in the  Use TwinDos for one of your next loads.

"Maintenance"

 Carry out the TwinDos maintenance programme as

menu. See the

described in "Cleaning and care - TwinDos

operating instruction

maintenance".

manual for more

information.

 "TwinDos"

TwinDos or automatic dispensing via compartment

Maintenance for

 and/or  has not been used for a long time. It is

compartment 

possible that detergent has dried inside the hoses.

must be started in  Carry out the TwinDos maintenance programme

the "Maintenance"

immediately as described in "Cleaning and care -

menu. See the

TwinDos maintenance".

operating instruction

manual for more

information.

The messages shown on this page are examples. They may differ depending on whether they refer to compartment  or .

The messages will appear at the end of the programme and when the washing machine is switched on and need to be confirmed with the OK sensor.

77

Problem solving guide

Messages or faults with the TwinDos system

Problem

Possible cause and remedy

A new detergent

The washing machine was switched off when the

cartridge has been

detergent cartridge was replaced.

inserted, but the

 Switch on the washing machine.

cartridge is identified as empty when the



Remove the detergent cartridge and then reinsert it into the compartment.

machine is switched on. The counter is set to 0.

There are dark specks in the liquid detergent.

Mould has developed in the detergent.  Pour the liquid detergent out of the container and
then clean the container thoroughly.

No detergent and/or fabric softener was dispensed.

Automatic dispensing has not been activated.  Touch the TwinDos sensor before running the next
programme.

Automatic dispensing will be activated.

No detergent/fabric softener was dispensed although automatic dispensing was activated.
 Try again.  If detergent is still not dispensed, call Miele.

78

Problem solving guide

General problems with the washing machine

Problem The washing machine smells.
The machine shakes during the spin cycle. The laundry has not been spun properly and the laundry is still wet. The pump makes strange noises. The interior drum lighting does not come on.

Possible cause and remedy
Hygiene info was ignored. A programme using a temperature above 60�C has not been run for a long period of time.  In order to prevent bacteria and unpleasant odours
building up in the machine, run the Clean machine programme using the Miele IntenseClean washing machine cleaner or powder detergent.
The detergent dispenser drawer was left closed after washing.  Leave the detergent dispenser drawer slightly
open to allow it to dry.
The machine feet are not level.  Level the machine and adjust the feet correctly.
The machine detected an imbalance during the final spin and reduced the spin speed automatically.  Include both large and small items in the load as
this will give better distribution.
This is not a fault. These slurping noises occur at the end of the pump sequence as a normal part of operation.
The drum lighting will go out automatically after five minutes.  Open the pull-down menu from the overview menu
and then touch the  sensor.
The drum lighting is faulty.  Call Miele.

79

Problem solving guide

General problems with the washing machine

Problem

Possible cause and remedy

Large amounts of detergent residue remain in the detergent dispenser drawer.

The water pressure is too low.  Clean the filter in the water inlet.  It may be useful to select the Water plus Extra.
Powder detergent used with water softeners can be sticky.  Clean the detergent dispenser drawer and in future
add washing powder and then add the water softener.

Fabric softener is not completely dispensed or too much water remains in the  compartment.

The siphon tube is not correctly positioned, or is clogged up.  Clean the siphon (see "Cleaning and care -
Cleaning the detergent dispenser drawer").

At the end of the

The small pipe in the detergent dispenser drawer

programme there is still onto which the capsule is placed is blocked.

liquid in the capsule.

 Clean the small pipe.

This is not a fault. For technical reasons, a small amount of water will remain in the capsule.

There is water next to CapDosing was not activated or an empty capsule the capsule in the fabric was not removed at the end of the last wash softener compartment. programme.
 Make sure that you remember to activate CapDosing the next time you insert a capsule.
 Remove and dispose of the empty capsule at the end of each programme.

The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked.  Clean the small pipe.

80

Problem solving guide

General problems with the washing machine

Problem

Possible cause and remedy

Steam comes out of the This is not a fault.

detergent dispenser

Steam may emerge from the detergent dispenser

drawer while steam is drawer, depending on the amount of laundry and

being generated.

the ambient temperature.

Noises can be heard while steam is being generated.

This is not a fault. These noises occur when steam is being generated and when steam is being injected into the drum.

A load value is displayed in the pulldown menu when the drum is empty. A load value < 25 % is displayed when the drum is full.

There was laundry inside the drum when the washing machine was switched on. This has shifted the zero point of the load sensor.  Empty the drum and switch the washing machine
off and back on.

81

Problem solving guide

An unsatisfactory wash result

Problem

Possible cause and remedy

Liquid detergent does not give the required result.

Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains.  Use the Miele 2 Phase System. The targeted
addition of UltraPhase 2 during the wash process removes stains effectively.  Use a general purpose powder detergent containing a bleaching agent.

White residues which look like powder detergent are seen on dark textiles after washing.

The detergent contained compounds (zeolites) to aid water softening which are not soluble in water. These have ended up on the laundry.  Try and brush off the residues with a soft brush
once the laundry is dry.  Wash dark textiles using a detergent which does
not contain zeolites. Liquid detergents usually do not contain zeolites.  Use the Dark garments programme.

Grey, greasy particles Insufficient amounts of detergent were used to break cling to washed laundry. down the particles of grease in heavily soiled laundry.
 Use more detergent or liquid detergent.  Before washing the next load, run the Clean
machine programme using the Miele IntenseClean washing machine cleaner or a powder detergent.

82

Problem solving guide

The door will not open

Problem

Possible cause and remedy

The door cannot be pulled open during a programme.

The drum is locked during a programme.  Touch the Start/Stop sensor to cancel the
programme.

The programme is cancelled, the door unlocks and you can pull it open.

There is still water in the drum and the machine is unable to drain.  Clean the drain filter and the drain pump as
described in "Opening the door in the event of a blocked drain outlet and/or power cut".

Extra cooling
appears in the display after a programme has been cancelled.

For safety reasons, the door cannot be opened if the suds temperature is higher than 55�C.  Wait until the temperature in the drum has
decreased and the message has gone out in the display.

The door will not open after the Steam care or Freshen up programme has finished.

The Steam care or Freshen up programme has been started multiple times in succession. Steam application has caused the temperature inside the drum to rise above 55�C. The door is locked to protect against scalding.  Wait a few minutes until the temperature in the
drum has dropped.

The following appears The door lock has jammed.

in the display:

 Call Miele.

 The door lock is jammed.

Call Miele.

83

Problem solving guide
Opening the door in the event of a blocked drain outlet and/ or power cut
 Switch off the washing machine.

 Open the access panel for the drain pump.
Blocked drain outlet If the drain outlet is blocked, a larger quantity of water can remain in the washing machine.
 Risk of scalding due to hot suds.
Escaping suds will be hot if laundry has been washed at high temperatures! Carefully allow all suds to drain off.
Procedure for draining the machine When removing the drain filter, do not remove it completely.
 Place a suitable container under the access panel, e.g. a universal oven tray.

 Slowly and carefully unscrew the filters until water runs out. Be careful not to release too much water at once. If the flow of water is too strong, some water can seep into the machine base and activate the water protection system. This will prevent the machine from functioning.
 To interrupt the flow of water, tighten the filters again.
Once the flow of water ceases:
 Remove the filters completely.

84

Problem solving guide

 Risk of water damage.
Make sure the drain filters are securely tightened. Otherwise there is a risk of water leakage during use. Replace the drain filters correctly and tighten them securely. Close the access panel for the drain pump.

 Clean the filters thoroughly.  Remove any foreign objects (e.g.
buttons, coins etc.) and clean the interior. Turn the impellers by hand to check that they rotate freely.

Opening the door
 Danger of injury due to rotating
drum! Reaching into a moving drum is extremely dangerous. Danger of injury! Always make sure that the drum is stationary before reaching in to remove laundry.

 Replace the filters correctly (on the right and left) and tighten them.
 Close the access panel for the drain pump.

 Use a screwdriver to unlock the door of the machine as shown.
 Pull open the door.

85

Service

Contact in case of fault
In the event of any faults which you cannot remedy yourself, please contact Miele.
You can book a Miele customer service call-out online at www.miele.com.au/service or www.miele.co.nz/service. Contact information for Miele can be found at the end of this booklet. Please quote the model and serial number of your appliance when contacting Miele. This information can be found on the data plate. The data plate is found above the porthole glass when the door is opened.

Optional accessories
Optional spare parts and accessories for this washing machine are available from Miele.
Warranty
The manufacturer's warranty for this appliance is 2 years. For further information, please refer to your warranty booklet.

86

*INSTALLATION*
Front view

Installation

a Water inlet hose with Waterproof system for cold and for hot or alternative water supplies
b Electrical connection c Flexible drain hose (with detachable
swivel elbow) d Control panel e Detergent dispenser drawer

f Door g Access to filters, pumps and
emergency release h Access panel for TwinDos cartridges i Four height-adjustable feet

87

*INSTALLATION*
Installation
Rear view

a Drain hose b Transport clips for inlet and drain
hoses and mains connection cable c Electrical connection d Protruding lid for holding when
moving the machine e Cold water inlet hose with
Waterproof system

f Water inlet hose with Waterproof system for hot or alternative water supplies
g Safety caps for transit bars h Transport clips for inlet and drain
hoses and for storing transit bars when not in use

88

*INSTALLATION*

Installation

Installation surface
A concrete floor is the most suitable installation surface. It is far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note:  The machine must be level and
securely positioned.  To avoid vibrations during spinning,
the machine should not be installed on soft floor coverings. If installing on a wooden joist floor:  Install the machine on a plywood base (at least 59 x 52 x 3 cm). The base should span several joists and be bolted to the joists and not only to the floorboards. Check for the presence of pipes and cables first. Useful tip: If possible, install the machine in a corner. This is usually the most stable part of the floor.

Transporting the washing machine to its installation site
 Danger of injury due to
unsecured lid. Make sure the fixings at the back of the lid are secure. They may become brittle due to external circumstances. There is a danger of the lid being pulled off when carrying the appliance. Before carrying the appliance, check that the lid is secure where it protrudes at the back.
 Carry the washing machine by the front feet and by the lid where it protrudes at the back of the appliance.

89

*INSTALLATION*
Installation
Removing the transit bars
Removing the left transit bar

Removing the right transit bar

 Push the flap outwards and turn the transit bar 90� using the enclosed spanner.

 Push the flap outwards and turn the transit bar 90� using the enclosed spanner.

 Then pull the transit bar out.

 Then pull the transit bar out.

90

*INSTALLATION*

Covering the holes
 Risk of injury from sharp edges!
There is a risk of injury from reaching into holes that are not covered. To avoid the risk of injury, the holes for the transit bars must be covered after the transit bars have been removed.

Installation
Securing the transit bars

 Press the flaps firmly shut until they click into place.

 Secure the transit bars to the back of the washing machine. Make sure that the top catch is located above the holder.
 Risk of damage from incorrect
transport. The washing machine may become damaged if moved without the transit bars in place. Keep the transit bars in a safe place. Fit them again if the machine is to be moved (e.g. when moving house).

91

*INSTALLATION*
Installation
Fitting the transit bars
Opening the flaps
 Push against the catch with a pointed object, e.g. a narrow screwdriver.
The flap will open. Fitting the transit bars  Install the transit bars in reverse order
to their removal. Useful tip: If you lift the drum slightly, the transit bars can be pushed in more easily.
92

*INSTALLATION*

Installation

Levelling the machine
The washing machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about.

Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine. All four feet are screwed in when the appliance is delivered.

 Use a spirit level to check that the washing machine is standing level.
 Hold foot 1 securely with a pipe wrench. Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing.

 Using the spanner supplied, turn counter nut 2 in a clockwise direction. Then turn counter nut 2 together with foot 1 to unscrew.

 Risk of damage due to
incorrectly aligned washing machine. There is a danger of the washing machine moving about if the feet are not secured. Turn all four counter nuts for the feet until they sit firmly up against the housing. Please also check this for the feet which did not need adjustment.

93

*INSTALLATION*

Installation

Installing under a continuous worktop
 Risk of electric shock due to
exposed cables. There is a risk of coming into contact with live parts while the lid is removed. Do not remove the washing machine lid.
This washing machine (with lid intact) can be pushed under a worktop if there is space to do so.

Washer and dryer stack A Miele tumble dryer can be stacked with the washing machine. The appropriate "WTV" stacking kit* to match your tumble dryer is required. All parts marked * are available from Miele. Please note:

a= b=
c=

at least 2 cm WTV without drawer: 172 cm WTV with drawer: 181 cm 65 cm

94

*INSTALLATION*

The Miele water protection system
The Miele water protection system protects all parts of the washing machine and surrounds from water damage. The system consists of three main components: - the inlet hose - the electronic unit and drainage and
overflow protection - the drain hose The Waterproof system (WPS)

   

a Two solenoid valves b Double-skinned inlet hose c Sump d Float switch e Electronic unit f Drain pump

Installation
The inlet hoses - The casing on the inlet hoses
contains two solenoid valves , which cut off the water intake directly at the tap. These valves provide twofold protection. In the event that one of the valves is faulty, the other valve will cut off the water intake. Blocking the water intake at the tap means that the inlet hoses are only under pressure whilst water is being taken into the machine. For the remainder of the time, pressure on the inlet hoses is negligible. - Protection against the solenoid valves bursting. The solenoid valves are pressure tested to between 7000 kPa and 10000 kPa against bursting. - The double-skinned inlet hoses  have a pressure-resistant inner hose and a protective sleeve. Any leaking water is fed into the sump  through this protective sleeve. A float switch  closes the solenoid valves, preventing any more water flowing into the machine and water in the suds container is pumped away.

95

*INSTALLATION*
Installation
The electronic unit  and drainage and overflow protection - Drainage protection
Any leaking water is collected in the sump  in the base of the machine. A float switch  closes the solenoid valves , preventing any more water from flowing into the machine and water in the suds container is pumped away. - Overflow protection If the water level exceeds a certain level, the drain pump  switches in and pumps the excess water away in a controlled manner. Should the water level rise repeatedly in an uncontrolled way, the drain pump  will switch on continuously, the washing machine will indicate that there is a fault and a tone will sound. Drain hose The drain hose is protected by a ventilation system which prevents the washing machine from being emptied completely.
96

*INSTALLATION*

Installation

Connection to the water supply
 Health risk and risk of damage
due to contaminated mains water. The quality of the water used must correspond to the drinking water specification of the country in which the washing machine is being operated. Always connect the washing machine to potable water.

The water connection pressure needs to be between 100 kPa (1 bar) and 1,000 kPa (10 bar). If the water pressure exceeds 1,000 kPa (10 bar), a pressure reducing valve must be installed. A tap with a � inch threaded union is required for the connection. If this is not available, only a qualified plumber may connect the washing machine to the mains water supply.
The screw thread is subject to water connection pressure. Check that the connection is leakproof. Slowly turn on the tap. Correct the position of the seal and screw thread if necessary.

 Risk of electric shock!
There are electrical wires in the water inlet hose. The inlet hose must not be connected in an area subject to spray water, e.g. in a bathroom or shower room.
The washing machine must be connected to a mains water supply in accordance with current local and national safety regulations.

Maintenance Only use a Miele Waterproof system hose should you need a replacement.
 Damage caused by dirty water.
This washing machine has a filter in the hose connection to the casing to protect the solenoid valve. This filter must not be removed.
Operation with cold water and an alternative water supply
In addition to cold water, the washing machine can be used with an alternative water supply. Alternative water supplies: - Hot water - Soft water - Rain water - Well water

97

*INSTALLATION*
Installation
 Damage caused by incorrect
water connection. For hygiene and technical reasons, the washing machine must always be connected to cold mains water. Always connect the washing machine to cold mains water. Useful tip: See "Settings � Water intake" for instructions on how to programme the water supply. Markings on the water inlet hoses

Cold water (cold = mains water)

Hot water or

=

alternative water

supply

Silver label Red label

98

*INSTALLATION*

Installation

Cold water (default setting) The washing machine will be operated with cold mains water only. The other inlet hose is secured to the back of the washing machine.
Hot water - The preferred temperature is 55�C.
The temperature must not not exceed 60�C. Consult a qualified plumber if the temperature exceeds 60�C. - You can heat up your water with cheaper, primary energy sources, e.g. gas, solar power, oil. - Before connecting to the mains water tap, check that the outflow of cold water does not exceed 5 litres. Each additional litre of cold water reduces the energy efficiency. - If the hot water tap is turned off for some time, the washing machine will automatically switch to the cold water connection. This safety measure is not intended for the permanent operation of the appliance. The washing machine continues to wash using hot water operation, but washing results are impaired.

Soft water, rain water and well water 1. For hygiene reasons water should be
at least of the quality used for bathing in. 2. The chemical composition of the water must not endanger parts of the machine. 3. The water must not contain any solid particles e.g. sand. We recommend an upstream filter with a filtration throughflow of 0.1 mm. Other specifications for water quality

Iron Manganese Copper Zinc Chlorides pH value Water hardness Water temperature

 0.10 mg/l  0.05 mg/l  0.10 mg/l  1.50 mg/l  200.00 mg/l Between 5-9.5  5 �d  60 �C

The operator is responsible for ensuring a suitable water quality.

99

*INSTALLATION*

Installation

Water intake overview depending on selection programmed

Main wash

Cold water Hot water main wash Hot water MW + rinses Soft water Rain water Well water

 / /
  

Rinses

First and subsequent
rinses

Final rinse









/















 = Cold water inlet hose - silver label  = Hot water or alternative water supply inlet hose - red label

100

*INSTALLATION*

Installation

Drainage
The suds are drained through a drain pump with a 1 m high delivery head. For the water to drain freely, the hose must be free of kinks. If required, the hose can be extended to a length of up to 5 m. The necessary parts can be ordered from Miele (depending on country). For a delivery head of more than 1 m (up to a max. of 1.8 m), a replacement drain pump will need to be fitted. Please contact Miele for advice. For a delivery head of 1.8 m, the hose can be extended to a length of up to 2.5 m. The necessary parts can be ordered from Miele (depending on country).
Drain hose connection options 1. Directed into a laundry trough or tub
or into the sud-saver pipe of a laundry trough or tub. Please note: � Hook the hose over the edge and
secure it. � Make sure that the water can drain
away freely without hindrance. Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine. 2. Connected securely to a trapped waste pipe. 3. Connected securely to a floor drain (gully).

Securing the drain hose to the wash basin Please note:
a Adapter b Washbasin nut c Hose clip d End of the hose  Fit the adapter  to the sink drain
outlet using the nut .  Attach the end of the hose  to the
adapter .  Use a screwdriver to tighten the hose
clip  up close to the nut.

101

*INSTALLATION*

Installation

Electrical connection
The washing machine is supplied with a mains cable with moulded plug ready for connection to a switched socket. The socket should be easily accessible after the machine has been installed. If the switch is not accessible after installation, an additional means of disconnection must be provided for all poles.
 Risk of fire from overheating!
Connecting the washing machine to a multi-socket plug adapter or to an extension lead can overload the cable. Do not use an extension lead or multi-socket plug adapter.
All electrical work must be carried out by a suitably qualified and competent person, in strict accordance with national and local safety regulations. For extra safety, it is advisable to install a residual current device (RCD) of type  with a trip current of 30 mA. Ensure power is not supplied to the appliance until after the installation has been completed. If the mains connection cable is damaged, it must only be replaced with a specific mains connection cable of the same type (available from Miele). For safety reasons, such replacement may only be carried out by a suitably qualified and competent technician or by Miele.

These operating instructions and the data plate indicate the nominal power consumption and the appropriate fuse rating. Compare this information with the data of the on-site electrical connection. If in any doubt, consult a qualified electrician. Temporary or permanent operation with a self-sufficient or non-mains synchronous energy supply system (e.g. isolated networks, back-up systems) is possible. A requirement for the operation is that the energy supply system complies with all current local and national requirements that apply to stand-alone, solar and/or battery systems". The protective measures provided in the domestic installation and in this Miele product must also be assured in their function and operation in isolated operation or in non-mains synchronous operation, or replaced with equivalent measures in the installation.

102

Technical data

Height Width Depth Depth with door open Height for building under Width for building under Weight Capacity Supply voltage Rated load Fuse rating Consumption data Minimum water flow pressure Maximum water flow pressure Water inlet hose length Drain hose length Mains connection cable length Drain pump head height max. Drain pump length max. LEDs Test certifications awarded Power consumption when switched off Networked standby Frequency band Maximum transmission power

850 mm 596 mm 643 mm 1077 mm 850 mm 600 mm Approx. 95 kg 9.0 kg dry laundry See data plate See data plate See data plate See "Consumption data" 100 kPa (1 bar) 1000 kPa (10 bar) 1.60 m 1.50 m 2.00 m 1.00 m 5.00 m Class 1 See data plate 0.30 W 0.70 W 2.4000 GHz � 2.4835 GHz < 100 mW

103

Consumption data
104

Programmes

Load

Energy

kg

kWh

Cottons

60

9.0

1.45

20

9.0

0.45

Minimum iron

30

4.0

0.60

Express 202

40

3.5

0.33

Woollens 

30

2.0

0.23

QuickPowerWash

40

4.0

0.58

1 Maximum laundry temperature reached in main wash.

2 Quick Extra activated

Water Litres
65 75 57
30 35 40

Duration h:min 2:29 2:39 1:59
0:20 0:39 0:49

Temperature1 �C 55 24 33
25 � �

Residual moisture
% 50 50 30
60 � �

Speed rpm 1600 1600 1200
1200 1200 1600

Information for customers: Consumption data can vary from the nominal values listed depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any Extras selected. The consumption data displayed in Feedback can vary from the consumption data listed in the consumption data chart. Variations occur due to component tolerances and on-site conditions, e.g. mains water pressure fluctuations, mains voltage and mains voltage fluctuations.

Settings

You can use the settings to alter the machine's electronics to suit changing requirements. Settings can be altered at any time.

Calling up settings
 Switch on the washing machine.  Scroll to the second page in the main
menu.  Touch the Settings sensor. The display will change to show the Settings menu.

Selecting settings
The settings are grouped into different areas.

 Settings

 11:02

Controls / Display 

Network

Installation requirements

Changing a setting
 Change the value displayed and confirm with OK.
or  Touch an option to select it. An option which is selected will be highlighted orange. The option is saved. The display will then switch to the Settings menu, or go back to the previous menu level.
Closing the Settings menu
 Touch the  sensor. The display will then go back to the previous menu level.  Touch the  sensor. The display will change to show the main menu.

Programme sequence

Appliance parameters

 Select the required area.  Scroll through the list until the setting
you want appears.  Touch the sensor to select the setting
you require.

105

Settings

Controls / Display 
Language  The display can be set to appear in one of several different languages. The flag  after the word Language (Sprache in German) acts as a guide in case a language which is not understood has been set. The language selected is saved. Consumption In this setting you can check the saved energy and water consumption values and enter the energy cost. Options - Previous programme
the consumption for the last programme carried out. - Total consumption Shows the total of the energy and the total of the water used by the previous programmes. - Set the cost You can enter the cost for energy (electricity) and water.

Code The code prevents the washing machine being used without your knowledge. Options - Activate
If you activate the code, you have to enter a code after switching the washing machine on. Otherwise it cannot be operated. The factory default code is 125. - Change If wished, you can set a different three-digit code.
 Do not forget the code you have
set. If you forget the code, only a Miele service technician can unlock the washing machine. Important! Make a note of your new code.
- Deactivate The washing machine is to be operated again without entering a code. This only appears if the code has been activated previously.

106

Settings

Memory The washing machine will save the last settings (temperature, spin speed and some of the Extras) selected for a programme after the programme has started. When the programme is chosen again, the saved settings will appear in the display. Memory is deactivated as standard. Clock display After selecting the clock format, you can set the time of day.
Clock format
- 24 h clock (default setting) - 12 h clock
Time
- The time of day can be set. Volume
Finish tone
The volume can be changed for the buzzer that sounds at the end of the programme. It can be set to one of seven different settings or switched off altogether.
Keypad tone
The volume of the tone that sounds when a sensor is touched can also be changed. It can be set to one of seven different settings or switched off altogether.

Display brightness The brightness of the display can be altered. It can be set to one of seven different settings. Units The temperature can be displayed as degrees Celsius (�C) or Fahrenheit (�F). The factory setting is Celsius (�C). "Display" off status The display and the sensor control lighting is switched off to save energy. The Start/Stop sensor flashes slowly. Options - Off
The lighting remains switched on. - On (factory default setting)
The lighting switches off after 10 minutes. - On, not in current prog. The lighting remains switched on throughout the programme. The lighting switches off 10 minutes after the programme has ended.

107

Settings

Programme sequence
TwinDos You can set the type of detergent and dispensing quantities and check the level of the UltraPhase 1 and UltraPhase 2 cartridges.
Select detergent
If you wish to use your own detergent with the TwinDos function instead of UltraPhase 1 and 2, you will need to purchase the empty TwinDos containers separately (optional accessories). UltraPhase 1 and 2 can only be dispensed as a package. If a different agent is selected, the setting for the other compartment is automatically deleted. The following agents can be used: - Miele UltraPhase 1 - Miele UltraPhase 2 - Universal detergent - Colour detergent - Delicates detergent - Delicates/Woollens - Fabric softener
Follow the manufacturer's instructions on dosage given on the packaging.

Useful tip: If you select No agent, the respective TwinDos compartment will be deactivated.
Change dosage
The values set for dispensing detergent from compartments  and  can be checked and corrected.
Soiling You can specify the default setting for the degree of soiling. The following soiling levels are available to choose from: - Light - Normal - Heavy The factory default setting is: Normal Water plus level There are four different water levels which can be selected for the Water plus Extra. Levels - Normal (factory default setting) - Plus  - Plus  - Plus 

The dosage amount required for the agent being used must be set. Follow the instructions in the display on how to do so.

108

Settings

Maximum rinse level The water level in the rinse can be permanently set to the highest value. This function is important for allergy sufferers as it achieves excellent rinse results. The water consumption will be increased. The maximum rinse level is deactivated as standard. Soak duration You can set a duration for the soak process of between 30 minutes and 6 hours. A duration can be selected in 30-minute increments. When the Soak Extra is selected, the laundry will be soaked for the duration selected. A duration of 0:30 h is set as standard. Longer pre-wash Cottons If you require a longer pre-wash, you can extend the standard pre-wash time of 25 minutes in the Cottons programme. - Normal (factory default setting)
25-minute pre-wash. - + 6 min
31-minute pre-wash. - + 9 min
34-minute pre-wash. - + 12 min
37-minute pre-wash.

Gentle action With gentle action activated, drum agitation is reduced. In this way, lightly soiled items can be washed more gently. Gentle action can be activated for the Cottons and the Minimum iron programmes. Gentle action is deactivated as standard. Anti-crease The Anti-crease function helps prevent creasing if laundry is not going to be removed immediately after the end of the programme. The drum continues to turn at intervals for up to 30 minutes at the end of the programme. The washing machine door can be unlocked at any time by touching the Start/Stop sensor and then opened. Anti-crease is activated as standard.

109

Settings

Network
Miele@home Control the networking of your washing machine with your Wi-Fi network. The following points may appear in the submenu:
Set up
This message only appears if the washing machine has not yet been connected to a Wi-Fi network. Please refer to "Before using for the first time" for instructions on how to set up the connection.
Activate
(visible if Miele@home is deactivated) The Wi-Fi function is reactivated.
Deactivate
(visible if Miele@home is activated) Miele@home remains set up, the Wi-Fi function is switched off.

Connection status
(visible if Miele@home is activated) The following values are displayed: - the quality of Wi-Fi reception - the network name - the IP address
Set up again
(visible if set up) Resets the Wi-Fi login (network) to immediately re-establish a new connection.
Reset
(visible if set up) - The Wi-Fi is switched off. - The Wi-Fi connection will be reset to
the factory default setting. The network configuration should be reset whenever a washing machine is being disposed of or sold, of if a used washing machine is being put into operation. This is the only way to ensure that you have removed all personal data, and in the case of the latter, the previous owner can no longer access the washing machine. A new connection set-up has to be carried out in order to use the Miele@home setting again.

110

Settings

SmartGrid The SmartGrid setting (available depending on country) is only visible if the Miele@home setting is set up and activated.
This function can be used for starting your washing machine automatically at a time when your energy supplier's energy costs are most economical. Activating SmartGrid gives the Timer sensor a new function. Use the "Timer" sensor to set SmartStart. The washing machine will then start within the timeframe specified by you when it receives a signal from your energy supplier. If it has not received a signal from the energy supplier by the latest start time set, the washing machine will start automatically (see "Timer"). SmartGrid is deactivated as standard.

Remote control The Remote control setting (available depending on country) is only visible if the Miele@home setting is set up and activated.
Once the Miele App has been installed on your mobile device, you can check the status of your washing machine from anywhere and start it remotely. You can also control it remotely via the MobileStart function. You can switch off the Remote control setting if you do not want to operate the washing machine with your mobile device. If Remote control is not switched on, the App can cause the programme to be cancelled. Use the "Timer" sensor to set a timeframe within which you want to start the washing machine and the timer (see "Timer"). The washing machine will then start within the timeframe specified when it receives your signal. If it has not received a start signal by the latest start time set, the washing machine will start automatically. Remote control is activated as standard.

111

Settings

RemoteUpdate The RemoteUpdate menu option is only displayed and can only be selected if the requirements for using Miele@home have been met (see "Before using for the first time � Miele@home"). The RemoteUpdate function is used for updating the software in your washing machine. If an update is available for your washing machine, it will automatically download it. Updates will not be installed automatically. They must be initiated manually. If you do not install an update, you can continue to use your washing machine in the usual way. However, Miele recommends installing updates.
Activating/Deactivating RemoteUpdate is activated as standard. Available updates will be downloaded automatically but will only be installed if you initiate installation manually. Deactivate RemoteUpdate if you do not want any updates to be downloaded automatically.

Running a RemoteUpdate Information about the content and scope of an update is provided in the Miele App. A message will appear in your washing machine display if a software update is available. You can install the update immediately or postpone this until later. When the washing machine is switched on again, you will be reminded about the update. Deactivate RemoteUpdate if you do not wish to install updates.
The update can take several minutes. Please note the following information about the RemoteUpdate function: - You will only receive a message when
an update is available. - Once an update has been installed, it
cannot be undone. - Do not switch off the washing
machine during an update. Otherwise, the update will be aborted and will not be installed. - Some software updates can only be carried out by a Miele service technician.

112

Settings

Appliance parameters
Water intake You can programme 6 options for the water intake. Options - Cold water (factory default setting)
Uses mains water only. - Hot water main wash
Hot water is used for the main wash if a wash temperature over 30�C is selected. - Hot water MW + rinses Hot water is used for the main wash and for the rinses. Water consumption is reduced by approx. 10% by rinsing with hot water. - Soft water An external water softener is used to produce soft water. Soap based detergents can be used and limescale build-up in the washing machine is prevented.

- Rain water This setting is recommended if the water hardness level of the alternative water supply is lower than that of the mains water supply. Detergent savings can be made with this setting.
- Well water This setting is recommended in order to prevent a build-up of limescale in the washing machine if the water hardness level of the alternative water supply is higher than that of the mains water supply. Incorrect programming can lead to damaged fabric (e.g. if the programmed setting is for rain water and the inlet hose is connected to the hot water supply). Make sure that the programmed setting and the water connection are correctly matched.
Observe the requirements for water quality in "Installation � Water intake".

113

Settings

Legal information
Open source licences
You can view information here.
Copyright and licences for operating and control software For the purpose of operating and controlling the appliance, Miele uses proprietary or third-party software that is not covered by open source licensing terms. These items of software/software components are protected by copyright. The copyright powers of Miele and third parties must be respected. In addition, the appliance contains software components which are distributed under open source licensing terms. You can access these open source components along with the associated copyright notices, copies of the valid licensing terms and any further information in the appliance under the menu option Settings | Appliance parameters | Legal information | Open source licences. The liability and warranty arrangements for the open source licences displayed at this location only apply in relation to the respective rights holders.

Copyright and licences for the communication module For the purpose of operating and controlling the communication module, Miele uses proprietary or third-party software that is not covered by open source licensing terms. These items of software/software components are protected by copyright. The copyright powers of Miele and third parties must be respected. In addition, the communication module contains software components which are distributed under open source licensing terms. The open source components contained in the appliance along with the corresponding copyright notices, copies of the licensing terms valid at the time, and any further information can be accessed locally via IP using a web browser (http://<IP address>/Licenses). The liability and warranty arrangements for the open source licences displayed in this location only apply in relation to the respective rights holders.

114

Settings

Installation requirements
Low water pressure If the water pressure is below 100 kPa (1 bar), the programme will be cancelled and a fault message will appear. If the on-site water pressure cannot be increased, activating this function will prevent the programme from being cancelled. Low water pressure is deactivated as standard. Suds cooling When this is activated, additional water flows into the drum at the end of the main wash to cool the suds down. Hot suds can damage plastic drainage pipes. Suds cooling takes place when a Cottons programme with a temperature of 70�C or higher is selected. Suds cooling should be activated: - to prevent the danger of scalding if
the drain hose is hooked over the edge of a sink or basin. Suds cooling is deactivated as standard.

Temperature reduction At high altitudes water has a lower boiling point. Miele recommends activating the Temperature reduction setting at altitudes of 2000 m or above to prevent water from boiling. The maximum temperature is reduced to 80�C even if a higher temperature is selected. The Temperature reduction setting is deactivated as standard.

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Detergents and care products

Detergent, fabric care, additives and machine care products are available for this machine. All the products have been designed for Miele appliances. These and many other useful products can be ordered via the internet at shop.miele.com (depending on country) or from Miele (see end of this booklet for contact details).
Detergent
Miele UltraPhase 1 and 2 - 2-component detergent for whites
and colours - For bright colours and brilliant white
laundry - Excellent stain removal even at low
temperatures
UltraWhite (powder detergent) - Best results at 20/30/40/60/95�C - Radiant white laundry thanks to
powerful formula with active oxygen - Excellent stain removal even at low
temperatures
UltraColor (liquid detergent) - Best wash results at 20/30/40/60�C - With colour-protection formula for
brilliant colours - Excellent stain removal even at low
temperatures - Also available as a powder detergent

Sensitive Skin (powder detergent) - High quality detergent formulated for
people with sensitive skin - Contains no dyes and preservatives - Most suitable for white or light
coloured textiles
UltraDark (liquid detergent) - For black and dark textiles - With special colour-protection
formula - Anti-pilling effect protects your
garments from discolouration - Excellent stain removal even at low
temperatures
WoolCare delicates detergent (liquid detergent) - For wool, silks and delicates - Special care complex based on
wheat protein and with colourprotection formula - Best wash results at 20/30/40�C

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Detergents and care products

Specialist detergents 
These specialist detergents are available as convenient single-use capsules.
Caps Sport - For synthetic fabrics - Neutralises odours thanks to built-in
odour absorber - Prevents static charge in clothes - Retains the shape and breathability
of synthetic fabrics
Caps DownCare - For down-filled items - Retains the elasticity and
breathability of downs - Lanolin for effective cleaning and
gentle care - Feathers do not stick together and
stay fluffy
Caps WoolCare - Woollens and delicates detergent - Special care complex with wheat
proteins - Fibre protection technology to
prevent felting - Colour protection formula for gentle
cleaning

Caps CottonRepair - Special detergent for cotton fabrics - Visibly renews fabric with just one
wash - Special Miele formula with
Novozymes technology - Removes pilling and renews colour
intensity and brightness - Depending on fabric do not use more
than 1�2 times per year

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Detergents and care products

Fabric care 
These fabric care products are available as convenient single-use capsules.
Caps Fabric Softener - Fabric softener for freshly scented
laundry - Pure and thorough cleanliness with a
fresh scent - For cuddly soft laundry - Prevents static charge in clothes
Additive 
The additive is available as a convenient single-use capsule.
Caps Booster - Highly effective stain remover - Enzyme technology to help remove
stubborn stains - Suitable for whites and colours - For excellent wash results even at
low temperatures

Machine care products
Descaling agent - Removes heavy limescale deposits - Mild and gentle with natural citric
acid - Gentle on heater elements, drum and
other components
IntenseClean - For hygienic cleanliness in washing
machines - Removes grease, bacteria and
unpleasant odours - Effective thorough cleaning

118

Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398
Miele Head Office Melbourne: 1 Gilbert Park Drive Knoxfield, VIC 3180
Miele Experience Centre Doncaster: 1136/7 Doncaster Shopping Centre 619 Doncaster Rd, Doncaster, VIC 3108
Miele Experience Centre South Melbourne: 206-210 Coventry Street South Melbourne, VIC 3205
Miele Experience Centre and Office Sydney: 3 Skyline Place Frenchs Forest, NSW 2086
Miele Experience Centre and Office Brisbane: Tenancy 4C, 63 Skyring Terrace Newstead, QLD 4006
Miele Experience Centre Gold Coast: 131 Ferry Road Southport, QLD 4215
Miele Experience Centre and Office Adelaide: 83-85 Sir Donald Bradman Drive Hilton, SA 5033
Miele Experience Centre and Office Perth: 205-207 Stirling Highway Claremont, WA 6010
1300 464 353 (1300 4 MIELE) www.miele.com.au

Miele New Zealand Limited IRD 98 463 631 Miele Experience Centre and Head Office Auckland: 8 College Hill Freemans Bay, Auckland 1011 Miele Experience Centre Wellington: 183 Featherston Street Wellington 6011 0800 464 353 (0800 4 MIELE) www.miele.co.nz
Miele Global Headquarters Germany Miele & Cie. KG Carl-Miele-Stra�e 29 33332 G�tersloh Federal Republic of Germany

WWV 980 WPS en-AU, NZ

M.-Nr. 11 617 900 / 03