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Hisense RF210N6ASE Refrigerator User Guide

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Refrigerator Use & Care Guide

Refrigerator Use & Care Guide - Hisense

3 авг. 2020 г. —

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Refrigerator Use & Care Guide
Model: RF210N6ASE
For questions about features, operation/performance, parts or service, call: 1-855-344-7367

All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.

No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.

Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:

USA:

Hisense USA Corporation 7310 McGinnis Ferry Road Suwanee, GA 30024

CANADA: Hisense Canada Co., Ltd 2283 Argentia Road, Unit 16 Mississauga, ON, Canada LSN 5Z2

MEXICO:

Hisense Mexico S. de R.L. de C.V. Blvd. Miguel de Cervantes Saavedra No 301 Torre Norte Piso 2, Col. Ampliaci�n Granada Miguel Hidalgo, Ciudad de M�xico, C.P. 11520

Hisense, and any and all other Hisense product names, logo's, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.

Disclaimer: Images throughout this document are for illustrative purposes only and may differ from the actual product.

Thank you for choosing Hisense. We are sure you will find your new refrigerator a pleasure to use. However, before you use the appliance, we recommend that you carefully read the instructions, which provide details about installing and using the product. Please keep this manual for future reference.
Table of Contents
REFRIGERATOR SAFETY........................................................................................................................................3 PARTS AND FEATURES ..........................................................................................................................................4 INSTALLATION REQUIREMENTS...........................................................................................................................5
Location Requirements............................................................................................................................................................... 5 Electrical Requirements.............................................................................................................................................................. 5 INSTALLATION INSTRUCTIONS ............................................................................................................................6 Unpack the Refrigerator ............................................................................................................................................................. 6 Door Removal ................................................................................................................................................................................. 7 Level Refrigerator......................................................................................................................................................................... 9 Align Doors ..................................................................................................................................................................................... 9 REFRIGERATOR USE .............................................................................................................................................. 9 Opening and Closing Doors ..................................................................................................................................................... 9 Using the Controls .......................................................................................................................................................................10 Features ........................................................................................................................................................................................... 12 General Use Information .......................................................................................................................................................... 13 REFRIGERATOR CARE .......................................................................................................................................... 13 Cleaning.......................................................................................................................................................................................... 13 Lights................................................................................................................................................................................................ 14 Vacation and Moving Care........................................................................................................................................................14 Reinstalling/Using Refrigerator Again .................................................................................................................................14 TROUBLESHOOTING ............................................................................................................................................ 15

Refrigerator Safety

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word "DANGER," "WARNING" or "CAUTION." These words mean:
DANGER An imminently hazardous situation. You could be killed or seriously injured if you don't immediately follow instructions.
WARNING A potentially hazardous situation which, if not avoided, could result in death or serious bodily injury.
CAUTION A potentially hazardous situation which, if not avoided, may result in moderate or minor injury.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

Important Safety Instructions

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the refrigerator, follow basic precautions, including the following:

� Ensure everyone using this appliance is familiar
with its operations and safety features.
� This appliance is not intended for use by
persons (including children) with reduced physical, sensory or mental capabilities, unless supervised or properly instructed.
� Plug into a grounded 3 prong outlet.
� Do not remove ground prong.
� Do not use an adapter.
� Do not use an extension cord.
� If the power supply cord is damaged, it must
be replaced by the manufacturer, its service agent or a similarly qualified person to avoid a hazard.
� Disconnect power before servicing.
� Do not use electrical appliances inside the food
storage compartments of the refrigerator, unless they are of the type recommended by the manufacturer.
� Replace all parts and panels before operating.
� Flammable refrigerant used. To be repaired
only by trained service personnel. Do not puncture refrigerant tubing.
� Flammable refrigerant used. Dispose of
properly in accordance with federal or local regulations.

� Flammable refrigerant used. Follow
handling instructions carefully. Risk of fire or explosion due to puncture of refrigerant tubing.
� Use nonflammable cleaner. � Do not use mechanical devices or other
means to accelerate the defrosting process, other than those recommended by the manufacturer.
� Keep flammable materials and vapors, such
as gasoline, away from refrigerator.
� CAUTION: Do not store explosive
substances such as aerosol cans with a flammable propellant in this appliance.
� Keep ventilation openings in the appliance
enclosure or in the built-in structure clear of obstruction.
� Connect to potable water supply only.
� Use two or more people to move and install
refrigerator.
� Children should be supervised to ensure
that they do not play with the appliance.

Read and Save These Instructions

Proper Disposal of Your Old Refrigerator
WARNING

DANGER: Risk of child entrapment. Before You Throw Away Your Old Refrigerator or Freezer:
� Take off the doors.

Suffocation Hazard Remove doors from your old refrigerator.

� Leave the shelves in place so that children may
not easily climb inside.

Failure to do so can result in death or brain damage.

Important information to know about disposal of refrigerants:

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous� even if they will sit for "just a few days." If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

Parts and Features

a Door Bin b Mullion c Storage Drawer d Full-width Drawer e Freezer Storage Drawer

f Freezer Storage Compartment g Control Panel h Refrigerator LED Light i Glass Shelves j Freezer LED Light k Leveling Leg

NOTE: Your model may look different from this and other images in this manual, depending on your model's features.

Installation Requirements

Location Requirements
WARNING

Electrical Requirements
WARNING

Explosion and Fire Hazard Keep flammable materials and vapors, such as gasoline, away from appliance.
Failure to do so can result in death, explosion or fire.
IMPORTANT: This refrigerator is designed for indoor, household use only.
Temperature
This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55�F (13�C) to a maximum of 110�F (43�C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60�F (15�C) and 90�F (32�C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.
Ventilation
Adequate air circulation around the refrigerator is required for efficient operation.
To ensure proper ventilation, maintain the recommended clearances.
Recommended Clearances
a

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove the ground prong from the power cord plug. Do not use an adapter. Do not use an extension cord. Failure to do so can result in death, fire or electrical shock.
Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 volt, 60 Hz, AC only 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.
NOTE: Before performing any type of installation or cleaning, disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the temperature controls to the desired setting.

a 4" Above(From top of the door) b 2" Behind c 1" Each Side
NOTE: If you place the refrigerator next to a fixed wall, leave 10" minimum space to allow the door to swing open.

Installation Instructions

Unpack the Refrigerator
WARNING
Fire or Explosion Hazard Do not puncture refrigerant tubing. Follow handling instructions carefully. Flammable refrigerant used. Failure to do so can result in death, explosion or fire.
IMPORTANT: Handle with care when moving refrigerator to avoid either damaging the refrigerant tubing or increasing the risk of a leak.
WARNING
Excessive Weight Hazard Use two or more people to move and install refrigerator. Failure to do so can result in back or other injury.

When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or "walk" the refrigerator when trying to move it, as floor damage could occur.
Clean Before Using
After you remove all of the packaging materials, clean the inside of the refrigerator before using it. See the cleaning instructions in "Refrigerator Care."
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Remove the Packaging � Remove tape and glue residue from surfaces
before turning on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
NOTE: Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see "Refrigerator Safety."
� Dispose of/recycle all packaging materials.
� If the refrigerator has been in a horizontal
or tilted position for any period of time wait 4 hours before plugging it in to allow the oil to settle into the compressor.

Door Removal (only if needed)
Measure the refrigerator to make sure it will fit through the doorway. If the refrigerator cannot pass easily through the doorway, follow the instructions to remove the two refrigerator compartment doors and the front panel of the freezer drawer.
WARNING

Electrical Shock Hazard
Disconnect power before removing doors. Reconnect ground wire before operating. Failure to do so could result in death or electric shock.

Tools needed � Phillips Screwdriver � 4 mm Hex-key Wrench � 8 mm Socket Wrench

Remove the Doors

IMPORTANT: Keep the refrigerator doors closed until you are ready to lift them from the cabinet.

1. Unplug refrigerator or disconnect power.

2. Using a Phillips screwdriver, remove the

three screws attaching the hinge cover and

control panel to the top of the cabinet.

a Screws b Hinge Cover
3. Gently lift the hinge cover, keeping the wire harness attached, and move the cover/wire harness assembly behind the door hinges on the cabinet top.
4. Disconnect the harness from the door by using a release clip on the harness connector, then separate the two ends(only the left side).

B
B Wiring Harness
5. Using an 8 mm socket wrench, remove the three screws fastening the top hinge to the cabinet.
B
a Screws
NOTE: Provide additional support for the door while the hinge is being removed. Do not depend on the door gasket magnets to hold the door in place while you are working. 6. Remove the top door hinge. IMPORTANT: For the door to close properly in the future, DO NOT lift the door from the bottom hinge if it is open to an angle narrower than a 90� angle. 7. Open the door to a 90� or wider angle.

90�
8. Using both hands, lift the door off the bottom hinge and set it onto a soft surface to protect the finish.

9. If necessary, use a hex-key wrench to remove the two bolts fastening the bottom hinge to the front of the cabinet, and then remove the hinge.
10. Repeat this procedure to remove the other door.
Remove the Front of the Freezer Drawer
1. Slide open the freezer drawer to its full extension.
2. Slide open the upper storage drawer to its full extension.
3. Remove the upper storage drawer from the glide rails by lifting up and pulling out at an angle.
4. Remove the lower storage compartment by lifting upward at an angle.
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B

Replace the Doors
1. If removed, reinstall the bottom hinge. 2. Using two or more people, set the refrigerator
door onto the bottom hinge. 3. Insert the top hinge into the top of the door. 4. Using the three screws removed earlier, fasten
the top hinge to the top of the cabinet.
NOTE: Left-hand door only, replace the ground screw into the top hinge. 5. Repeat steps 1 through 4 to replace the opposite door. 6. Using the three screws removed earlier, reinstall the top hinge cover and control panel to the top of the cabinet.
IMPORTANT: The refrigerator must be located on a solid, level surface that is strong enough to support the refrigerator fully loaded.
� Before moving, retract the leveling legs to
avoid scraping the floor.
� The refrigerator has wheels, which should
be used for only forward and backward movement.
NOTE: Trying to move the refrigerator sideways may damage your floor.

a Screws 6. Grab the drawer door by using both
hands and pull it up to make sure the door detaches from the front of the slide rail and then move forward to remove the freezer drawer door.
7. Set the drawer front on a soft surface to protect the finish.
8. Slide the drawer glide rails into the cabinet. 9. Move the refrigerator through the doorway
and into the room near the water and electrical connections.

Complete the Installation
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove the ground prong from the power cord plug. Do not use an adapter. Do not use an extension cord. Failure to do so can result in death, fire or electrical shock.
1. Plug into a grounded 3 prong outlet. NOTE: This refrigerator begins operating as soon as it is connected to the power supply.
2. Move the refrigerator into its final location, making sure to maintain the recommended clearance.

Level Refrigerator
(if needed)
The refrigerator must be level to maintain optimal performance and appearance.
1. Turn the leveling feet on the bottom, front of the cabinet to raise or lower that side of the refrigerator until the refrigerator is level sideto-side.
2. Turn both feet, by the same amount, to slightly raise the front of the refrigerator. This will make it easier for the doors to close.
NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling feet. This makes it easier to turn the feet.

Align Doors (if needed)
If the edges of the refrigerator doors do not align with each other, you can make adjustments.
Using Adjustable Foot
� Turn the adjustable foot to raise or lower that
side of the refrigerator.
� Clockwise - to raise � Counterclockwise - to lower

Refrigerator Use
Opening and Closing Doors
The refrigerator doors can be opened and closed either separately or together.
� There is a mullion on the left-hand side
refrigerator compartment door.
� When closing the left-hand door, the mullion
folds behind the right-hand door joining the two doors.
� The temperature of the door frame is controlled
to help prevent moisture from developing on the mullion. The temperature of the surface may be warm, which is normal, and will not affect the performance of the refrigerator.

NOTE: Before closing the left-hand door, make sure the mullion is folded inward. If the mullion is pulled outward it may become damaged when you try to close the door.

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B CDEF

GHI J

Freezer Compartment Temperature 1. Press FREEZER once to turn on the
temperature control.
Freezer

a �F / �C

b Super Freeze Control c Freezer Compartment Temp Control d Super Freeze Icon e Fahrenheit Indicator f Super Cool Icon g Refrigerator Compartment Temp Control h Super Cool Control
i Energy Saving Control j Celsius Indicator k Energy Saving Icon
Control Panel

The display will illuminate when the refrigerator is first plugged in,Singing, light show 3s display content, without any operation, after 20s screen.

Setting Compartment Temperatures
When you set a temperature, you are setting an average temperature for the entire compartment. The actual compartment temperatures may vary from the temperatures displayed depending on the amount and placement of stored food, and the surrounding room temperature.
Recommended Temperature Settings
� Refrigerator Compartment: 39�F (4�C) � Freezer Compartment: 0�F (-18�C)

Display Temperatures in Degrees Fahrenheit or Celsius
� Press �F / �C to switch

2. Press FREEZER repeatedly to cycle through the available temperature settings,from 5�F to -10�F or from -15�C to -23�C. NOTE:Such as �C scenario,each press advances the setting by one degree(-18-19-20-21-22-23-15-16 -17-18). Such as �F scenario,temperature control range (0-2-4-6-8-105420).
3. Release FREEZER to select the desired temperature setting.
Additional Features
Super Freeze The Super Freeze feature rapidly lowers the freezer compartment temperature to freeze fresh food faster and maintain the temperature of the frozen food during periods of high usage, full grocery loads, or temporarily warm room temperatures.
The Super Freeze feature lowers the temperature in the freezer compartment to -10�F (-23�C).
� Press SUPER FREEZE once to turn On/Off the
Super Freeze feature.
Super Freeze
NOTE: When Super Freeze is on, is illuminated and -10�F or -23�C appears in the temperature display.
� Press FREEZER to manually turn off Super
Freeze and return to the previously set temperature.
NOTE: Super Freeze will automatically turn off after several hours, and the freezer will revert to its previous temperature setting.

NOTE: Either the �F or �C icon will illuminate to indicate in which scale (Fahrenheit or Celsius) the temperature is being displayed.

Refrigerator (Fridge) Compartment Temperature

1. Press FRIDGE once to turn on the temperature

control.

Fridge

Super Cool
The Super Cool feature rapidly lowers the refrigerator compartment temperature to maintain the temperature of the chilled food during periods of high usage, full grocery loads, or temporarily warm room temperatures.
The Super Cool feature lowers the temperature in the refrigerator compartment to 35�F (2�C).

2. Press FRIDGE repeatedly to cycle through the

� Press SUPER COOL once to turn On/Off the
Super Cool feature.

available temperature settings, from 46�F to 35�F

or from 8�C to 2�C. NOTESuch as �C. scenarioeach press advances

Super Cool

the setting by one degree(43287654)Such as �F scenariotemperature control range (3937354644424139)

3. Release FRIDGE when the desired temperature setting appears.

NOTES:
� When the refrigerator is in Super Cool mode,
appears in the display.
� If not manually turned off, the Super Cool
feature will automatically turn off after 150 miniutes.
Energy Saving
The Energy Saving feature reduces energy use by raising the Refrigerator Compartment temperature to 46�F (8�C) and the Freezer Compartment temperature to 5�F (-15�C).
IMPORTANT: The compartment temperatures in Energy Saving mode are not suitable for the storage of certain food items.
� Press ENERGY SAVING once to turn On/Off
this feature.

Demo mode (Freezer/ Fridge Temperature Indicator moving)
Demo mode is for store display, and it makes the refrigerator not to generate cool air. In case of Cooling off Mode, refrigerator may seem like working but it does not make cool air. The indicators on control panel is showing double "OF". To cancel this mode, press the "�F/�C" and "Energy Saving " at same time for 3 seconds until "Ding" sounds.

Energy Saving
NOTE: When the refrigerator is in Energy Saving mode, is illuminated.

Door Open Alarm If a door is open for longer than 1 minute, an alarm will sound to alert you. The alarm will sound 3 times every 30s forever.
� To turn off the alarm, close all doors and
drawer completely.
Features
Important information to know about glass shelves and covers: Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
Refrigerator
Adjustable Shelves
The height of the shelves can be adjusted to fi t your storage needs. 1. To remove a shelf, gently lift upward and then
pull the shelf forward until the end of the shelf is past the shelf guides.

Removable Door Bins
The bins located in the middle of the door are adjustable. To Remove and Replace a Door Bin: 1. Place hands on both sides of the bin and lift
upward. 2. Pull the door bin out. 3. Replace the door bin by inserting it above the
support and pressing down to snap into place.
Storage Drawers
The two refrigerator storage drawers, mounted on telescopic extension slides, can be used to store fruits and vegetables.
Full-width Drawer
The full-width drawer is an ideal space to store large deli platters.

2. To reinstall a shelf, gently slide the shelf back into the refrigerator compartment, and then lower the shelf onto the shelf guides so that the hooks fit behind the rear guides.

� Open - The cover automatically opens as the
drawer is pulled out from the cabinet.
� Close - The cover automatically closes as the
drawer is pushed into the cabinet.

Freezer
Freezer Drawers
To Remove/Replace Freezer Storage Drawer: 1. Pull out drawer to maximum extension. 2. Slide open the upper storage drawer to its full
extension.

3. Lpiuftll uitpoount athteanfroanngt loef. the drawer, and then
a Upper Storage Drawer 4. Remove the lower freezer storage
compartment by lifting up on the front, and then pulling out at an angle.

General Use Information
� When first turning on refrigerator after a period
of non-use, allow the refrigerator to cool at least 2 hours before adding food.
� Do not block air circulation vents with stored
items.
� Store items so that the air can circulate freely
around them.
� Cover or wrap stored food well to avoid
transfer of odors.
� Once defrosted, food quality will deteriorate
rapidly and should not be refrozen.
� Neither bottled nor canned drinks should be
stored in the freezer compartment. Bottles and cans may explode.

a Lower Storage Compartment

Replace each storage compartment by using the opposite motion, tilt the

back side downward and push inward.

Refrigerator Care

Cleaning
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.
Because air circulates between both compartments, any odors formed in one compartment will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.
WARNING

IMPORTANT:
� Do not use harsh chemicals, ammonia, chlorine
bleach, concentrated detergent, solvents, abrasives or metal scouring pads to clean your refrigerator inside or out. They can damage and/or discolor the refrigerator finish.
� Do not use warm water to clean glass shelves
while they are still cold. Glass may break when exposed to sudden temperature changes or impact.
WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion or fire. 13

Electrical Shock Hazard Unplug your appliance or disconnect power before cleaning. Failure to do so can result in death, electric shock or personal injury.

1. Unplug refrigerator or disconnect power. 2. Clean the interior.
Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water. 3. Clean the door and drawer seals (gaskets). A dirty or sticky seal may adhere to the cabinet and tear when you open the door.
Using a soft cloth and a solution of mild detergent and warm water, hand wash the door seals. Rinse with clear water and dry thoroughly. 4. Clean the exterior surfaces.
Wash exterior surfaces with a clean, soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots. 5. Plug in refrigerator or reconnect power.
Lights
IMPORTANT: Your refrigerator is equipped with LED lighting. These lights are designed to last for the life of your refrigerator. However, if the lights stop operating, please contact a qualified technician for replacement.
Vacation and Moving Care
Vacation
If You Choose to Leave the Refrigerator On While You're Away: 1. Use up any perishables and freeze other items.
If You Choose to Turn Off the Refrigerator Before You Leave: 1. Remove all food from the refrigerator and
freezer. 2. Unplug refrigerator or disconnect power. 3. Clean refrigerator, wipe it, and dry well. 4. Tape rubber or wood blocks to the tops of both
doors to prop them open far enough for air to get in. This stops odor and mold from building up.
Moving
WARNING
Fire or Explosion Hazard Do not puncture refrigerant tubing. Follow handling instructions carefully. Flammable refrigerant used. Failure to do so can result in death, explosion or fire.
IMPORTANT: Handle with care when moving refrigerator to avoid either damaging the refrigerant tubing or increasing the risk of a leak.

WARNING
Excessive Weight Hazard Use two or more people to move and install refrigerator. Failure to do so can result in back or other injury.
When you are moving your refrigerator to a new home, follow these steps to prepare it for the move. 1. Remove all food from the refrigerator and pack
all frozen food in dry ice. 2. Unplug refrigerator. 3. Clean, wipe, and dry thoroughly. 4. Take out all removable parts, wrap them well,
and tape them together so they don't shift and rattle during the move. 5. Raise the leveling legs so they don't scrape the floor. See "Level Refrigerator." 6. Tape the doors closed and tape the power cord to the back of the refrigerator. When you get to your new home, put everything back and refer to the "Installation Instructions" section for preparation instructions.
Reinstalling/Using Refrigerator Again
If the refrigerator has been placed in a horizontal or tilted position for any period of time wait 4 hours before plugging it in to allow the oil to settle into the compressor. 1. Clean refrigerator. See "Cleaning." 2. Place refrigerator in desired location and level.
See "Installation Instructions."
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove the ground prong from the power cord plug. Do not use an adapter. Do not use an extension cord. Failure to do so can result in death, fire or electrical shock.
3. Plug into grounded 3 prong outlet.
14

Troubleshooting

Try the solutions suggested here fir t in order to avoid the cost of an unnecessary service call.

Refrigerator is Not Operating

PROBLEM

POSSIBLE CAUSE(S)

SOLUTION

Refrigerator does not Refrigerator is unplugged. run

Plug refrigerator into a grounded 3 prong outlet.

Breaker is tripped or turned off, Reset/Turn on breaker or replace fuse. or fuse is blown.

Refrigerator is in defrost mode. Wait for defrost cycle to end and cooling system to restart.

Refrigerator compressor runs frequently or for long periods of time
NOTE: This refrigerator is designed to run for longer periods of time at a lower energy usage.

Refrigerator is first plugged in.
Warm or large amounts of food added. Door is left open, or refrigerator is not level.
Hot weather or frequent openings

This is normal. Allow 24 hours for the refrigerator to cool down.
This is normal.
Check that an item is not preventing door from closing. Level the refrigerator. See "Level Refrigerator."
This is normal.

Temperature control set to coldest setting.

Adjust temperature to a warmer setting.

Refrigerator has an odor

Food is not sealed or packaged Reseal packaging. Place an opened box of

properly.

baking soda in the refrigerator, replace every

3 months.

Interior needs to be cleaned. Clean the interior. See "Cleaning."

Food stored too long.

Dispose of spoiled food.

Light does not come Refrigerator is unplugged. on

Plug refrigerator into a grounded 3 prong outlet.

LED light is burned out.

Contact a qualified technician to replace the burned out LED.

Doors do not close properly

Refrigerator is not level.
Something is obstructing door closure.

See "Level Refrigerator." Check for and remove obstructions.

Vibration or rattling

Refrigerator is not resting firmly See "Level Refrigerator." on floor.

Normal Sounds

It sounds like water is flowing from the refrigerator.

Refrigerant flowing in the lines will make this sound when the compressor starts and stops.

The refrigerator has an automatic defrosting system. The defrosted water will make this sound.

Humming or buzzing sounds

The compressor and fans used for cold air circulation can make this sound. If the refrigerator is not level, the sound will be louder.

Cracking or clicking sounds

The interior parts will make this sound as they contract and expand in response to temperature changes.

Popping noise

May occur during automatic defrosting.

Temperature and Moisture

PROBLEM

POSSIBLE CAUSE(S)

SOLUTION

Refrigerator or freezer is too warm

Temperature control is not set cold enough.
Doors opened frequently or left open.

Adjust the compartment to a colder setting; allow 24 hours for the temperature to adjust.
Limit door openings to maintain the internal temperature. Check that an item is not preventing door from closing.

Warm food added recently.

Allow time for food and refrigerator to cool.

The space between the back of the refrigerator and the wall is too close.

Allow 2" (5 cm) space between the back of the refrigerator and the wall.

Items against back of

Store items only inside the trim of the glass

compartments are blocking proper shelves; don't place items against sides of the

airflow.

compartments or directly in front of any vents.

Refrigerator or Temperature control is set too cold. Adjust temperature in the compartment to

freezer is too

the next warmer setting; allow 24 hours for

cold

temperature to adjust.

Moisture on exterior/ interior of refrigerator

High humidity
Doors opened frequently or left open.

This is normal during times of high humidity. Dry surface and adjust temperature to a slightly colder setting.
Keep door closed. Check that an item is not preventing the door from closing. Level the refrigerator. See "Level Refrigerator."

Open container of water in refrigerator

Cover or seal container

Frost or ice crystals on frozen food

Freezer door left open or opened frequently.

Limit door openings to maintain the internal temperature. Check that an item is not preventing door from closing.

Refrigerator is not level.

Level the refrigerator. See "Level Refrigerator."

Items blocking freezer air vents and Move items away from rear wall. preventing proper air flow.

Food freezing Food placed too close to the air in refrigerator vent.

Move items away from back and top of the refrigerator.

Temperature control set too cold. Adjust the temperature to a less cold setting.

For more help, visit www.hisense-canada.com or call the consumer help line at 1-855-344-7367.

References

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