What is the Warranty Provision?

Anova Precision® Cooker Two (2) Year Warranty Provision

These warranty provisions apply to products sold by Anova ("Seller") to the buyer ("Buyer").

1. Initial Warranty: The Seller warrants products to be free from defects in material and workmanship for a period not exceeding two (2) years from the date the product is received by the Buyer from the Seller.
2. Purchasing Anova products from an unauthorized reseller will void the warranty. For a list of authorized sellers, click here.
3. Exclusions: The Initial Warranty does not cover damage resulting from accident, misuse, use of plug converters/transformers, improper installation or operation, unauthorized repair, replacement, or alteration. It also excludes damage from failure to provide proper maintenance, unreasonable use or abuse, or failure to follow written instructions. Water damage and use of deionized water are not covered. A record of purchase must be provided within 730 days of receipt for a claim.
4. Governing Law: These provisions and related questions are governed by the substantive laws of the State of Texas.
5. Shipping: Seller will arrange and pay for shipping and handling charges for the unit's return to the Seller and its return to the Buyer.
6. Commercial Usage: This system is not covered under warranty if used in commercial environments.
   * Excludes Anova Precision® Cooker Pro. Details.

Anova Precision® Vacuum Sealer 5 Year Limited Warranty

Anova ("Seller") warrants that this product will be free from defects in material and workmanship for a period of five (5) years from the date of purchase.

Seller will, at its option, repair or replace the defective product or component. Replacements will be new or remanufactured. If the product is unavailable, a similar product of equal or greater value may be provided. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions, as doing so will void the warranty.

This warranty is valid for the original retail purchaser from the date of initial purchase and is not transferable. Purchasing from an unauthorized reseller will void the warranty. For a list of authorized sellers, click here.

Exclusions

This warranty does not cover:

1. Normal wear of parts.
2. Products with original serial numbers removed, altered, or not readily determined.
3. Products transferred from their original owner.
4. Products purchased "as-is".
5. Food loss due to any product failures.
6. Products used in a commercial setting.
7. Service calls not involving malfunction or defects, or for appliances not in ordinary household use or used contrary to instructions.
8. Damages caused by: unauthorized services, use of non-genuine Anova parts, external causes such as abuse, negligent use, misuse, use contrary to operating instructions, inadequate power supply, accidents, fires, or acts of God (fire, flood, hurricanes, tornadoes).

Anova Precision® Cooker Container 2-Year Warranty Provision

Anova ("Seller") warrants that this product will be free from defects in material and workmanship for a period of two (2) years from the date of purchase.

Seller will, at its option, repair or replace the defective product or component. Replacements will be new or remanufactured. If the product is unavailable, a similar product of equal or greater value may be provided. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions, as doing so will void the warranty.

This warranty is valid for the original retail purchaser from the date of initial purchase and is not transferable. Purchasing from an unauthorized reseller will void the warranty. For a list of authorized sellers, click here.

Exclusions

This warranty does not cover:

1. Normal wear of parts.
2. Product transferred from its original owner to another party.
3. Products purchased "as-is".
4. Food loss due to any product failures.
5. Products used in a commercial setting.
6. Damages caused by: services performed by anyone other than Seller or an authorized Seller service center; use of parts other than genuine Anova parts or parts obtained from persons other than authorized service companies; or external causes such as abuse, negligent use, misuse, use contrary to operating instructions, inadequate power supply, accidents, fires, or acts of God, such as fire, flood, hurricanes, and tornadoes.

Disclaimer of Implied Warranties; Limitation of Remedies

The customer's sole and exclusive remedy under this limited warranty is product repair or replacement. Claims based on implied warranties (including merchantability or fitness for a particular purpose) are limited to the duration of this warranty or the shortest period allowed by law, but not less than two years. Anova shall not be liable for consequential or incidental damages such as property damage and incidental expenses. Some jurisdictions may not allow these limitations, so they may not apply to you. This written warranty gives you specific legal rights, and you may also have other rights that vary by jurisdiction.

If You Need Service

Keep the original sales receipt. Proof of purchase is required for warranty performance. Obtain and keep all receipts if service is performed.

Service under this warranty must be obtained by contacting Anova at the addresses or phone numbers below.

Seller will arrange and pay for shipping and handling charges for the unit's return to the Seller and its return to the Buyer.

This warranty only applies to the USA and Canada. Anova authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts must be performed by Anova or an authorized service company. Product features or specifications are subject to change without notice.