Dell XPS 13 9310 Setup and Specifications
Regulatory Model: P117G
Regulatory Type: P117G002
June 2021
Rev. A02
Notes, Cautions, and Warnings
Note: A NOTE indicates important information that helps you make better use of your product.
Caution: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Warning: A WARNING indicates a potential for property damage, personal injury, or death.
© 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Chapter 1: Set up your XPS 13 9310
Note: The images in this document may differ from your computer, depending on the computer configuration you ordered.
1. Connect the power adapter to a power source and to the Thunderbolt 4 USB Type-C port with Power Delivery. Then press the power button on your computer.
[Image description: A diagram showing the Dell XPS 13 laptop connected to its power adapter via a USB Type-C cable. The power adapter is plugged into a wall outlet.]
Note: The battery may go into power-saving mode during shipment to conserve charge on the battery. Ensure that the power adapter is connected to your computer when it is turned on for the first time.
2. Complete the operating system setup.
| Operating system | Setup instructions |
|---|---|
| Windows | Follow the on-screen instructions to complete the setup. When setting up, it is recommended that you connect to a secure network to download and install the latest Windows updates. |
| Ubuntu | Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, see the knowledge base articles SLN151664 and SLN151748 at www.dell.com/support. |
3. If Windows is installed on your computer, there are Dell apps with which you can get assistance and software updates.
Note: Dell apps are not available on Ubuntu.
| Dell app | Description |
|---|---|
| [Image description: Dell logo] | My Dell |
| Dell app | Description |
|---|---|
| [Image description: Icon representing a toolbox or settings gear] | Access Dell applications, help articles, and other important information about your computer. My Dell also notifies you about the warranty status, recommended accessories, and software updates for your computer. |
| [Image description: Icon representing a shield or checkmark] | SupportAssist Pro-actively checks the health of your computer's hardware and software and troubleshoots issues with the operating system. For more information about the app, see the SupportAssist documentation at www.dell.com/support.Note: To renew or upgrade your warranty in the SupportAssist app, click the warranty expiry date. |
| [Image description: Icon representing a cloud with an upward arrow] | Dell Update Updates your computer with critical fixes and latest device drivers. For more information about the app, see the knowledge base article SLN305843 at www.dell.com/support. |
| [Image description: Icon representing a cloud with a download arrow] | Dell Digital Delivery Download software applications, which are purchased but not pre-installed on your computer. For more information about the app, see the knowledge base article 153764 at www.dell.com/support. |
Chapter 2: Views of XPS 13 9310
Front
[Image description: A close-up view of the front edge of the Dell XPS 13 laptop, showing two microphone openings labeled '1' and '2'.]
- Microphones (2) (optional)
Provide digital sound input for audio recording, voice calls, and so on.
Note: The microphones are optional, depending on the configuration ordered. - Power and battery-status light
Indicates the power state and battery state of the computer.
Solid white—Power adapter is connected and the battery is charging.
Solid amber—Battery charge is low or critical.
Off—Battery is fully charged.
Note: On certain computer models, the power and battery-status light are also used for diagnostics. For more information, see the Troubleshooting section in your computer's Service Manual.
Left
[Image description: A view of the left side of the Dell XPS 13 laptop, showing two ports labeled '1' and '2'.]
- Thunderbolt 4 USB Type-C port with Power Delivery
Supports USB4 Gen 3 Type-C, DisplayPort 2.0, Thunderbolt 4 and also enables you to connect to an external display using a display adapter. Provides data transfer rates of up to 20 Gbps for USB4 Gen 3 and up to 40 Gbps for Thunderbolt 4. Supports Power Delivery that enables two-way power supply between devices. Provides up to 5 V/3 A power output that enables faster charging.
Note: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, see the knowledge base article SLN286158 at www.dell.com/support.
Note: There is a total of two Thunderbolt 4 ports on this computer. Connect the USB Type-C power adapter to only one of the two USB Type-C ports.
Note: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device. - microSD-card slot
Reads from and writes to the microSD card. Your computer supports the following card types:- microSecure Digital (mSD)
- microSecure Digital High Capacity (microSDHC)
- microSecure Digital Extended Capacity (microSDXC)
Right
[Image description: A view of the right side of the Dell XPS 13 laptop, showing two ports labeled '1' and '2'.]
- Thunderbolt 4 USB Type-C port with Power Delivery
Supports USB4 Gen 3 Type-C, DisplayPort 2.0, Thunderbolt 4 and also enables you to connect to an external display using a display adapter. Provides data transfer rates of up to 20 Gbps for USB4 Gen 3 and up to 40 Gbps for Thunderbolt 4. Supports Power Delivery that enables two-way power supply between devices. Provides up to 5 V/3 A power output that enables faster charging.
Note: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, see the knowledge base article SLN286158 at www.dell.com/support.
Note: There is a total of two Thunderbolt 4 ports on this computer. Connect the USB Type-C power adapter to only one of the two USB Type-C ports.
Note: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device. - Headset port
Connect headphones or a headset (headphone and microphone combo).
Top
[Image description: A view of the top surface of the Dell XPS 13 laptop, showing the keyboard, touchpad, and power button. Callouts indicate the touchpad (1, 2, 3) and the power button with fingerprint reader (4).]
- Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click. - Left-click area
Press to left-click. - Right-click area
Press to right-click. - Power button with fingerprint reader
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10 seconds to force shut-down the computer.
Place your finger on the power button to log in with the fingerprint reader.
Note: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals.
Front
[Image description: A view of the front display bezel of the Dell XPS 13 laptop, showing several components labeled 1 through 5.]
- Infrared emitter (optional)
Emits infrared light, which enables the infrared camera to sense and track motion.
Note: The infrared emitter is not available if the camera is not included in the configuration ordered. - Ambient-light sensor
The sensor detects the ambient light and automatically adjusts the keyboard backlight and display brightness. - RGB and infrared camera (optional)
Enables you to video chat, capture photos, and record videos in RGB and infrared.
Note: The RGB and infrared camera is optional, depending on the configuration ordered. - Camera-status light (optional)
Turns on when the camera is in use.
Note: The camera-status light is not available if the camera is not included in the configuration ordered. - Infrared emitter (optional)
Emits infrared light, which enables the infrared camera to sense and track motion.
Note: The infrared emitter is not available if the camera is not included in the configuration ordered.
Bottom
[Image description: A view of the bottom of the Dell XPS 13 laptop, showing speaker grilles and a label. Callouts indicate the left speaker (1), Service Tag label (2), and right speaker (3).]
- Left speaker
Provides audio output. - Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. - Right speaker
Provides audio output.
Chapter 3: Specifications of XPS 13 9310
Dimensions and weight
The following table lists the height, width, depth, and weight of your XPS 13 9310.
| Description | Values |
|---|---|
| Height: | 14.80 mm (0.58 in.) |
| Width | 295.70 mm (11.64 in.) |
| Depth | 198.70 mm (7.82 in.) |
| Starting weight |
|
Note: The weight of your computer depends on the configuration ordered and manufacturing variability.
Processor
The following table lists the details of the processors supported by your XPS 13 9310.
| Description | Option one | Option two | Option three |
|---|---|---|---|
| Processor type | 11th Generation Intel Core i3-1115G4 processor | 11th Generation Intel Core i5-1135G7 processor | 11th Generation Intel Core i7-1165G7 processor |
| Processor wattage | 15 W | 15 W | 15 W |
| Processor core count | 2 | 4 | 4 |
| Processor thread count | 4 | 8 | 8 |
| Processor speed | Up to 4.10 GHz | Up to 4.20 GHz | Up to 4.70 GHz |
| Processor cache | 6 MB | 8 MB | 12 MB |
| Integrated graphics | Intel UHD Graphics | Intel Iris Xe Graphics | Intel Iris Xe Graphics |
Chipset
The following table lists the details of the chipset supported by your XPS 13 9310.
| Description | Values |
|---|---|
| Chipset | Integrated in the processor |
| Processor | 11th Generation Intel Core i3/i5/i7 |
| DRAM bus width | 128 bit |
| Flash EPROM | 32 MB (BIOS) |
| PCIe bus | Up to PCIe Gen 4.0 (Storage) |
Operating system
Your XPS 13 9310 supports the following operating systems:
- Windows 10 Home (64-bit)
- Windows 10 Pro (64-bit)
- Windows 10 Pro Education (64-bit)
- Windows 10 Enterprise Ready
- Ubuntu 18.04 LTS (64-bit)
Memory
The following table lists the memory specifications of your XPS 13 9310.
| Description | Values |
|---|---|
| Memory slots | No memory slots Note: The memory module is integrated on the system board. |
| Memory type | LPDDR4x |
| Memory speed | 4267 MHz |
| Maximum memory configuration | 32 GB |
| Minimum memory configuration | 8 GB |
| Memory configurations supported |
|
Internal slots
The following table lists the internal slots of your XPS 13 9310.
| Description | Values |
|---|---|
| M.2 | One M.2 2230 or M.2 2280 slot for solid-state drive Note: To learn more about the features of different types of M.2 cards, see the knowledge base article 000144170 at www.dell.com/support. |
External ports
The following table lists the external ports on your XPS 13 9310.
| Description | Values |
|---|---|
| USB ports | Two Thunderbolt 4 USB Type-C ports with Power Delivery Note: Connect the USB Type-C power adapter to only one of the four USB Type-C ports. Note: You can connect a Dell Docking Station to this port. For more information, see the knowledge base article SLN286158 at www.dell.com/support. |
| Audio port | One headset (headphone and microphone combo) port Note: The microphone may not be available, depending on the configuration ordered. |
| Video port | Two Thunderbolt 4 USB Type-C ports with Power Delivery Note: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device. |
| Media-card reader | One microSD-card slot |
| Docking port | Supported through one of the two Thunderbolt 4 USB Type-C port with Power Delivery |
| Power-adapter port | DC-IN through one of the two USB Type-C Thunderbolt 4 ports Note: You can connect a Dell Docking Station to this port. For more information, see the knowledge base article SLN286158 at www.dell.com/support. |
| Security | Not supported |
Wireless module
The following table lists the Wireless Local Area Network (WLAN) module specifications of your XPS 13 9310.
Note: The wireless module is integrated on the system board.
| Description | Option one | Option two |
|---|---|---|
| Model number | Intel AX1650 | Rivet Killer AX500-DBS |
| Transfer rate | Up to 2400 Mbps | Up to 1774 Mbps |
| Frequency bands supported | 2.4 GHz/5 GHz | 2.4 GHz/5 GHz |
| Wireless standards |
|
|
| Encryption |
|
|
| Bluetooth | Bluetooth 5.1 | Bluetooth 5.1 |
Audio
The following table lists the audio specifications of your XPS 13 9310.
| Description | Values |
|---|---|
| Audio controller | Realtek ALC3281-CG |
| Stereo conversion | Supported |
| Internal audio interface | High-definition audio interface |
| External audio interface | Universal audio jack |
| Number of speakers | Two |
| Internal-speaker amplifier | Supported |
| External volume controls | Keyboard shortcut controls |
| Speaker output: |
|
| Subwoofer output | Not supported |
| Microphone | Digital-array microphones Note: The microphone may not be available, depending on the configuration ordered. |
Storage
This section lists the storage options on your XPS 13 9310.
Your XPS 13 9310 supports one of the following storage options:
- One M.2 2230 solid-state drive
- One M.2 2280 solid-state drive
| Storage type | Interface type | Capacity |
|---|---|---|
| M.2 2230 solid-state drive | PCIe Gen3 x4 NVMe, up to 32 Gbps | Up to 256 GB |
| M.2 2280 solid-state drive | PCIe Gen3 x4 NVMe, up to 32 Gbps | Up to 2 TB |
Media-card reader
The following table lists the media cards supported by your XPS 13 9310.
| Description | Values |
|---|---|
| Media-card type | One microSD-card slot |
| Media-cards supported |
|
Note: The maximum capacity supported by the media-card reader varies depending on the standard of the media card installed in your computer.
Keyboard
The following table lists the keyboard specifications of your XPS 13 9310.
| Description | Values |
|---|---|
| Keyboard type | Standard backlit keyboard |
| Keyboard layout | QWERTY |
| Number of keys |
|
| Keyboard size |
|
| Keyboard shortcuts | Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key. |
Note: You can define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in BIOS setup program.
For more information, see Keyboard shortcuts.
Camera
The following table lists the camera specifications of your XPS 13 9310.
Note: The availability of the camera depends on the configuration ordered.
| Description | Values |
|---|---|
| Number of cameras | One Note: The availability of the camera depends on the configuration ordered. |
| Camera type | RGB and infrared HD camera Note: The camera may not be available, depending on the configuration ordered. |
| Camera location | Front |
| Camera sensor type | CMOS-sensor technology |
| Camera resolution: |
|
| Infrared camera resolution: |
|
| Diagonal viewing angle: |
|
Touchpad
The following table lists the touchpad specifications of your XPS 13 9310.
| Description | Values |
|---|---|
| Touchpad resolution: |
|
| Touchpad dimensions: |
|
| Touchpad gestures | For more information about touchpad gestures available on Windows 10, see the Microsoft knowledge base article 4027871 at support.microsoft.com. |
Power adapter
The following table lists the power adapter specifications of your XPS 13 9310.
| Description | Values |
|---|---|
| Type | 45 W (USB Type-C) |
| Input voltage | 100 VAC–240 VAC |
| Input frequency | 50 Hz–60 Hz |
| Input current (maximum) | 1.30 A |
| Output current (continuous) | 2.25 A |
| Rated output voltage | 20 VDC |
| Temperature range: |
|
Caution: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.
Battery
The following table lists the battery specifications of your XPS 13 9310.
| Description | Values |
|---|---|
| Battery type | 4-cell 52 WHr "smart" lithium-ion |
| Battery voltage | 7.60 VDC |
| Battery weight (maximum) | 0.22 kg (0.49 lb) |
| Battery dimensions: |
|
| Temperature range: |
|
| Battery operating time | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. |
| Battery charging time (approximate) |
|
| Coin-cell battery | Not applicable |
Display
The following table lists the display specifications of your XPS 13 9310.
| Description | Option one | Option two | Option three |
|---|---|---|---|
| Display type | Ultra High Definition (UHD+) | Full High Definition (FHD+) | Full High Definition (FHD+) |
| Display-panel technology | Wide-Viewing Angle (WVA) | Wide-Viewing Angle (WVA) | Wide-Viewing Angle (WVA) |
| Display-panel dimensions (active area): |
|
|
|
| Display-panel native resolution | 3840 x 2400 | 1920 x 1200 | 1920 x 1200 |
| Luminance (typical) | 500 nits | 500 nits | 500 nits |
| Megapixels | 9.216 | 2.304 | 2.304 |
| Color gamut | DCI-P3 90% (typical) | sRGB 100% | sRGB |
| Pixels Per Inch (PPI) | 338.67 | 169.3 | 169.3 |
| Contrast ratio (typ) | 1200:1 | 1200:1 | 1200:1 |
| Response time (max) | 35 ms | 35 ms | 35 ms |
| Refresh rate | 60 Hz | 60 Hz | 60 Hz |
| Horizontal view angle | +/- 85 degrees | +/- 85 degrees | +/- 85 degrees |
| Vertical view angle | +/- 85 degrees | +/- 85 degrees | +/- 85 degrees |
| Pixel pitch | 0.08 mm | 0.15 mm | 0.15 mm |
| Power consumption (maximum) | 6.60 W | 2.90 W | 2.90 W |
| Anti-glare vs glossy finish | Anti-reflective | Anti-reflective | Anti-reflective |
| Touch options | Yes | Yes | No |
Fingerprint reader
The following table lists the fingerprint-reader specifications of your XPS 13 9310.
Note: The fingerprint reader is located on the power button.
| Description | Values |
|---|---|
| Fingerprint-reader sensor technology | Capacitive |
| Fingerprint-reader sensor resolution | 500 PPI |
| Fingerprint-reader sensor pixel size | 64 x 80 |
GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your XPS 13 9310.
| Controller | External display support | Memory size | Processor |
|---|---|---|---|
| Intel UHD Graphics | USB Type-C to DisplayPort adapter (sold separately) | Shared system memory | 11th Generation Intel Core i3 |
| Intel Iris Xe Graphics | USB Type-C to DisplayPort adapter (sold separately) | Shared system memory | 11th Generation Intel Core i5/i7 |
Operating and storage environment
This table lists the operating and storage specifications of your XPS 13 9310.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
| Description | Operating | Storage |
|---|---|---|
| Temperature range | 0°C to 35°C (32°F to 95°F) | -40°C to 65°C (-40°F to 149°F) |
| Relative humidity (maximum) | 10% to 90% (non-condensing) | 0% to 95% (non-condensing) |
| Vibration (maximum)* | 0.66 GRMS | 1.30 GRMS |
| Shock (maximum) | 110 G† | 160 G† |
| Altitude range | -15.2 m to 3048 m (-49.87 ft to 10,000 ft) | -15.2 m to 10668 m (-49.87 ft to 35,000 ft) |
Caution: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
Chapter 4: ComfortView Plus
Warning: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes.
Blue light is a color in the light spectrum which has a short wavelength and high energy. Chronic exposure to blue light, particularly from digital sources, may disrupt sleep patterns and cause long-term effects such as eye strain, eye fatigue, or damage to the eyes.
The display on this computer is designed to minimize blue light and complies with TÜV Rheinland's requirement for low blue light displays.
Low blue light mode is enabled at the factory, so no further configuration is necessary.
To reduce the risk of eye strain, it is also recommended that you:
- Position the display at a comfortable viewing distance between 20 and 28 inches (50 and 70 cm) from your eyes.
- Blink frequently to moisten your eyes, wet your eyes with water, or apply suitable eye drops.
- Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break.
- Take an extended break for 20 minutes every two hours.
Chapter 5: Keyboard shortcuts of XPS 13 9310
Note: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1–F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below).
However, if the function keys F1–F12 are needed for specific software applications, multi-media functionality can be disabled by pressing fn + esc. Subsequently, multimedia control can be invoked by pressing fn and the respective function key. For example, mute audio by pressing fn + F1.
Note: You can also define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in BIOS setup program.
| Function key | Re-defined key (for multi-media control) | Behavior |
|---|---|---|
| F1 | fn + F1 | Mute audio |
| F2 | fn + F2 | Decrease volume |
| F3 | fn + F3 | Increase volume |
| F4 | fn + F4 | Play/Pause |
| F5 | fn + F5 | Click keyboard backlight Note: Toggle to cycle the keyboard backlight status through off, low-backlight, and high-backlight |
| F6 | fn + F6 | Decrease brightness |
| F7 | fn + F7 | Increase brightness |
| F8 | fn + F8 | Switch to external display |
| F10 | fn + F10 | Print screen |
| F11 | fn + F11 | Home |
| F12 | fn + F12 | End |
The fn key is also used with selected keys on the keyboard to invoke other secondary functions.
| Function key | Behavior |
|---|---|
| fn + B | Pause/Break |
| fn + S | Toggle scroll lock |
| fn + R | System request |
| fn + ctrl | Open application menu |
| fn + esc | Toggle fn-key lock |
Chapter 6: Getting help and contacting Dell
You can get information and help on Dell products and services using these self-help resources:
| Self-help resources | Resource location |
|---|---|
| Information about Dell products and services | www.dell.com |
| My Dell app | [Image description: Dell logo] |
| Tips | [Image description: Light bulb icon] |
| Contact Support | In Windows search, type Contact Support, and press Enter. |
| Online help for operating system | www.dell.com/support/windows www.dell.com/support/linux |
| Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents. | Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer. |
| Dell knowledge base articles for a variety of computer concerns | 1. Go to www.dell.com/support. 2. On the menu bar at the top of the Support page, select Support > Knowledge Base. 3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles. |
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
Note: Availability varies by country/region and product, and some services may not be available in your country/region.
Note: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.