User Manual

Product Safety Notice

Before your riding, please read this manual carefully and observe the following precautions:

1. Please remember to wear a helmet or other protectors to avoid injury when riding your electric bike.
2. Please make sure that all parts of the electric bike are properly installed and not damaged.
3. Please check whether the folded part is locked and the brake system is well.
4. Before use, please confirm whether the power is sufficient.
5. Before your riding, be sure to check that the tires are in good condition, inflated properly, and have sufficient tread remaining.
6. When feeling unwell physically or mentally due to illness or under the influence of medicine or alcohol, please do not ride ebike.
7. E-bike is designed for only one rider, and never try to ride double or more, or ride the e-bike holding a child or load.
8. Please do not climb slopes over 15 degrees, and do not sharply speed up or slow down on the slope.
9. Never exceed the 265 lbs (120 kg) maximum load rating.
10. Do not ride under wet conditions. The ebike may slide from under your feet causing injury. Wet conditions may damage the electronics and void the warranty.
11. Do not modify the product from the manufacturer's original design.
12. Electric bicycle is only used as a daily means of transportation, and should not be used in extreme sports or other dangerous riding methods.
13. Don't go up and down steps. Don't ride on the highway. Please do not ride in heavy rain.

Daily Maintenance Precautions:

1. Due to the particularity of lithium batteries, users should charge them at least once within a month. Damage to the battery due to improper maintenance is not covered by the warranty.
2. Avoid prolonged exposure to sun or rain and avoid storage in places with high temperatures or corrosive gas.
3. Please don't use other brand battery, charger, or cable and repair them by yourself. Please don't charge overtime; it is better to charge in a 0-40°C environment.
4. Measure the tire pressure at least once each month and measure again before starting a long-distance riding.
5. Without permission, never try to open or disassemble the battery, or perform any irrational operations on it or use it.

Package Contents

Please carefully check the package contents. For any missing or damaged items, please feel free to contact customer service for support.

• E-bike x 1 [Image of E-bike]
• Charger x 1 [Image of Charger]
• Manual x 1 [Image of User Manual]
• Pedals x 2 [Image of Pedals]
• Seat x 1 [Image of Seat]
• Keys x 2 [Image of Keys]

Product Overview

The diagram shows an electric bicycle with labels pointing to: LCD Display, Throttle handle, Seat, Shock Absorber, Verticle tube on folding, Headlight, Front disc brake, Motor, Pedal, Tail light, Fender. A close-up of the handlebars shows: Headlight Switch, Horn, LCD Display, Throttle Handle.

Installation Guide

1. Step 1:

   Slowly lift the Handlebars up.

2. Step 2:

   Press the stem quick release in to lock.

3. Step 3:

   Open the stem clamp.

4. Step 4:

   Slide seat into stem tube.

5. Step 5:

   Adjust the seat so the head of the seat is parallel with the top tube.

6. Step 6:

   Close the stem clamp.

7. Step 7:

   Locate the right-side/left-side pedal, marked "R" or "L". Thread the left/right pedal onto the left/right crank gently by hand, turning counter-clockwise. Then tighten the pedal by allen wrench.

8. Step 8:

   Center the handlebar and adjust the direction, make sure the handlebar is centered on the stem.

Battery Charging Guide

1. Step 1:

   The charging port is on the tail of the battery.

2. Step 2:

   Insert the charging port of the charger to connect the charge port of the battery (please make sure the charging port is dry).

3. Step 3:

   When charging, the charger indicator turns red. When fully charged, the charger indicator turns green. Please stop charging when fully charged, because long-term charging will affect the battery life.

4. Step 4:

   After charging, please cover the charging port to prevent water from entering.

NOTE:

• 1. Please make sure the battery is properly installed on the bike before charging.
• 2. Please make sure the charger is unplugged when you want to start the ebike.

Charger Specifications: Model: LBC039420020, Input: 100-240V~2.2A (MAX.), Output: 42.0V 2.0A. Li-ion battery charger.

Safety Tips When Charging

1. Please charge it at least 5 hours before first use.
2. In order to maximize the battery life, please charge it every one month or two days after riding it. Please charge it under proper temperature and environment.
3. Not charging timely may cause battery damage. As time goes by, battery capacity will gradually run out, and eventually lead to battery over-discharge.
4. Please use the battery, charger, and cable provided by the original manufacturer to avoid dangers caused by battery overcharge.
5. Please ensure correct connection of the charger and the cable, as well as sufficient ventilation.
6. Please use it under dry conditions. It is NOT allowed to make the charger or cable connect with water, as it may result in electric shock. Please do not touch it with wet hands. If there is any failure during charging, please immediately pull up the power plug.
7. Please make sure to pull it up from the plug, not from the cable. Please do not make the charger or cable contact sharp or high articles. Please regularly make a visual check of the charger and its cable.
8. If there is obvious damage to the charger or cable, in order to avoid further damage, please do not use the charger anymore and contact for exchange.
9. Please do not personally repair the battery, charger, or cable. Any questions, please contact support.
10. This electric bike uses a 36V 10.4Ah battery. If you want to get a replacement, please order a 36V 10.4Ah battery from a bike store or contact support for help.

How to remove the battery

Use the tool to turn counter-clockwise to remove the 2 screws below the taillight. Then remove the taillight. Take off the black spacer (designed to protect the battery from damage) and remove the battery.

Display and Setting

LCD Display Elements:

• SPEED: Current speed.
• ODO (distance): Accumulated distance.
• TRIP: One trip distance.
• Error Code: Displays error codes when detected.
• Throttle mode (6kmh): Indicates throttle mode, potentially at 6 km/h.
• Battery level: Displays battery status in segments.
• Low voltage protection: Indicates when battery voltage is low.

Operations:

1. Power ON/OFF: Turn the key right to power on, and press "M" button for 3 seconds to turn on/off.
2. Switch Speed Mode: There are 3 speed modes. Short press "M" button to switch Mode 1/2/3. The max speed in Mode 1 is 6.4 mph, the max speed in Mode 2 is 12.6 mph, and the max speed in Mode 3 is 18.6 mph.
3. SPEED info: The max speed is 18.6 mph.
4. Trip(Distance) info: Displays one trip distance. It will be reset when power is off by key or button.
5. ODO (Distance) info: Accumulated distance from 0 to 9999 km. The ODO distance will be accumulated every kilometer. It can be reset under parameter setting mode, or if ODO accumulated to 9999 km, the value will reset to zero automatically.
6. Battery level: Displays the battery level by 5 segments. When the voltage of the battery goes below the protection voltage of the controller, the battery symbol will blink and a recharge symbol will appear constantly.
7. Error code: When the controller detects an error, the display will show it in error code.

LCD Display Controls

Troubleshooting

Specifications

Dimensions:

Diagram showing dimensions of the e-bike:

• ① Distance from span to ground: 90cm
• ② Distance from top of handlebar to ground: 105cm
• ③ Wheel diameter: 35.6cm
• ④ Body length: 116cm

FAQS

1. Q: What if the electric bike arrived missing accessory or broken part?
   A: Please take the photos and contact the seller on Amazon. The service team will help you to solve the problem.
2. Q: Will my ebike arrive assembled?
   A: The electric bike comes 90% assembled, and the tools and guide for the rest part are also provided.
3. Q: Where can I get the replacement battery?
   A: Please order the 36V/10.4Ah battery from a bike store or on Amazon. You can also contact the after-sale team, they will help you within 24 hours.
4. Q: How to get replacement keys?
   A: Please contact the seller.
5. Q: How long does this e-bike take to charge?
   A: The charging time of this electric bike is 5-6 hours. Don't charge overtime; it is better to charge in a 0-40°C environment.
6. Q: Can I add a basket on the front?
   A: Yes.
7. Q: Can I put it in my trunk after folding?
   A: Yes, the foldable design makes it easier to carry and store.
8. Q: Is the ebike battery removable?
   A: Yes, it is removable, but it cannot be charged after taking it off.
9. Q: What's the max speed?
   A: The max speed is 18.6 mph.
10. Q: Is the handlebar adjustable?
    A: The handlebar is a one-step folding system, but its height cannot be adjusted.
11. Q: Can a 5'5" person ride it?
    A: The recommended rider height is 4'10"—5'10", and the max loading is 264.5 lbs.
12. Q: Does it have cruise control?
    A: No, it does not have cruise control.
13. Q: How do I know if it's fully charged?
    A: When charging, the charger indicator turns red. When it is fully charged, the charger indicator turns green.
14. Q: How to charge the ebike?
    A: The charger is in the package and the charging port is in the rear below the tail light.
15. Q: How can I contact the seller?
    A: Click your order or click the seller name, send a message, and they will help you solve the problem ASAP.

Warning and Warranty

Warnings

Users should take full responsibility for security problems resulting from improper use.

• Please don't use other brand battery, charger, or cable and repair them by yourself. Please don't charge overtime; it is better to charge in a 0-40°C environment.
• This bike is for daily use only. Don't use it in competitive situations.

Warranty

1. The products are subject to the relevant national regulations and provide free maintenance, exchange, and return services for products that meet the warranty conditions.
2. Customer satisfaction is the top priority. Customers need to ensure that the package is in perfect condition when receiving it. Lifelong technical support and a one-year service for the electric motor, battery, and other parts (except for the frame) are provided. If there is any issue, please contact support, and they will respond and solve it within 24 hours.

Diagram illustrating saddle height adjustment: Stand over the bicycle and straddle the saddle. Proper clearance is a minimum of 1 inch (25mm) between the highest part of the saddle and the inseam of the rider.

Contact US

Sailnovo is committed to providing the best products and services. If you have any questions about this folding electric bike, don't hesitate to contact support. Our service support team will help you solve the problems within 24 hours.

Made in China