KING One Pro Premium Satellite TV Antenna Installation Guide
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KOP4800 Installation Guide QUESTIONS? - Northern Tool
1. Please read this safety information thoroughly before using or installing the KING One Pro. 2. Keep this safety information and the included Quick Reference ...
KOP4800 Installation Guide QUESTIONS? (952) 345-8147
7 июл. 2020 г. —
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KOP4800 Installation Guide This guide contains installation and safety information for your KING One Pro. Please read thru this guide before using or installing your KING One Pro. QUESTIONS? (952) 345-8147 IMPORTANT SAFETY INFORMATION 1. Please read this safety information thoroughly before using or installing the KING One Pro. 2. Keep this safety information and the included Quick Reference Guide in a safe place for future reference. 3. Follow all instructions and warnings. Set up, operate and install (optional) the KING One Pro in accordance with the instructions. 4. Do not submerge the KING One Pro or place in standing water. Hand wash only with mild soap and water. 5. Do not operate or store near any indoor or outdoor heat source such as radiators, heat registers, stoves, barbecues, campfires, or other items that produce heat. 6. Servicing may be required if the unit has been dropped or damaged in any way or if the unit does not operate normally. Call KING Customer Service at (952) 345-8147. 7. Tighten all of the coax cable connections only by hand. If you use a wrench, you may over-tighten the connections and damage your equipment. 8. To avoid risk of electrical shock, unplug your receiver before connecting/disconnecting the KING One Pro in damp or wet conditions. 9. Always handle the KING One Pro carefully. Do not drop the KING One Pro. Avoid excessive shock or vibration to the KING One Pro. 10. Use caution when carrying the KING One Pro. Always carry the KING One Pro by the handle. 11. Do not remove the cover of the KING One Pro without authorization. Doing so will void the limited warranty. 12. Do not stack the KING One Pro on top of or below other electronic devices as this can cause heat build-up or block the satellite signal from reaching the KING One Pro. 13. Keep the enclosure clean from dirt, bugs, and other debris by hand washing with mild soap and water. 14. Do not coat or paint the KING One Pro with any substance. 15. The KING One Pro has been designed to be maintenance and trouble free. If not using the KING One Pro for long periods of time, it is recommended that you set up the system on a quarterly basis (every three months) to keep all moving parts of the KING One Pro in good working order. 16. The KING One Pro can be secured to an object by looping a cable (sold separately) thru the handle and attaching the cable to a secure object. DO NOT OVER-TIGHTEN COAX CONNECTIONS. DO NOT POWER WASH THE ANTENNA UNIT. If you have any comments or questions, please contact KING Customer Service at (952) 345-8147, or by email at help@kingconnect.com. Page 1 OPTIONAL MOUNTING ACCESSORIES Although the antenna unit is designed to be mounted directly to the roof, the following two options are also available. MB160 Mounting Bracket MB700 Quick Release Roof-Mount Kit The KING One Pro is not compatible with the MB100 Mounting Bracket. Use of MB100 will void warranty. The use of any unauthorized mounting bracket will void warranty. For temporary use when you don't want to put the antenna unit on the ground, KING offers these two options. Allows you to easily use the antenna unit as either a roof-mounted or portable antenna. MB500 Mounting Bracket TR1000 Tripod Mount Allows you to position your KING One Pro almost anywhere for best line of sight to satellite. Keeps antenna off the ground away from moisture. Allows hanging of antenna unit on vehicle window or included hanger bracket. For stationary use only. Vehicle must not be in motion while antenna unit is on window or hanger bracket. See your dealer or the satellite antenna accessories page at kingconnect.com for details. KING antenna not included with purchase of these products. Page 2 � � � � � IMPORTANT POINTS! � � � � � The installer is responsible for determining the most appropriate fasteners to secure the antenna unit to the roof. Depending on the roof material, fasteners such as lag screws, well nuts, sheet metal screws, toggle bolts and T anchors may be used, and should always be used in combination with a roof-compatible sealant. The installer is responsible for properly securing the coax cable to the roof (for example, cable ties and cable tie mounting pads). The installer is responsible for weatherproofing all holes (except drain holes in base) with roof-compatible sealant. If the rubber feet have been installed, remove them from the bottom of the unit. DO NOT INSTALL UNIT ON ROOF WITH RUBBER FEET IN PLACE. Do not put sharp bends in coax cables. This can reduce signal strength from the antenna. You can cut the coax to length but you must terminate the coax with Snap-n-Seal connectors. Otherwise, bundle and store excess coax in cabinet with receiver. Page 3 ITEMS YOU WILL NEED In the KING One Pro box: Additional Items (sold separately): Antenna Unit 50' RG-6 Coax Cable ANT REC Power Inserter with Power Supply Short Coax Cable (3) Rubber Feet Do not use rubber feet. If installed on antenna unit, remove before mounting. Programming Subscription TV Cable(s) Receiver compatible with your service* *Some DIRECTV receivers require additional components to enable satellite signal reception (page 9). Visit kingconnect.com/support for additional receiver compatibility information. KC1170 You will also need a drill and drill bits, roof-compatible sealant, and appropriate fasteners to install all components and wiring. The CE2000 Cable Entry Cover (sold separately) provides a watertight seal where cables penetrate the roof (see the satellite antenna accessories page at kingconnect.com for more information). ANTENNA UNIT LOCATION END-USER INSTALLATIONS: Many RVs are prewired with RG-6 coax cable for satellite antennas. Contact the manufacturer of your RV or your local dealer to verify where this cable is located. If prewired, run the existing coax cable from the prewired location in the roof to the antenna unit. When choosing the antenna unit location, make sure the prewiring will reach the antenna unit. 1. Select an area on the roof for the antenna unit and the location where the wiring will enter the vehicle through the roof to the satellite receiver inside using the following criteria: � A shorter distance between the antenna unit and the satellite receiver is most desirable. � Make sure you have enough room to mount the antenna unit. � The antenna unit should be mounted on the center line of the vehicle, and not tilted more than 2 degrees in any direction. � There must be no line of sight obstructions. Air conditioning units, other antennas, and storage areas that are too close to the antenna unit may prevent the satellite signal from reaching the antenna unit. � Mount the antenna unit with the handle to rear of the vehicle. Page 4 ANTENNA UNIT LOCATION HEIGHT OF OBSTRUCTION 10" 11" 12" 13" 14" 15" 16" APPROXIMATE MINIMUM DISTANCE TO EDGE OF ANTENNA UNIT 8" 10" 12" 14" 16" 18" 20" Page 5 ANTENNA UNIT MOUNTING IF INSTALLED, REMOVE THE (3) RUBBER FEET FROM THE BOTTOM OF THE ANTENNA UNIT. DO NOT ROOF MOUNT ANTENNA UNIT WITH FEET IN PLACE. MAKE SURE YOU READ AND UNDERSTAND ALL OF THE IMPORTANT POINTS ON PAGE 3 BEFORE BEGINNING THE INSTALLATION. 2. Apply roof-compatible sealant to roof around entire area where fasteners will penetrate the roof. Mount the antenna unit using the (4) mounting holes. After mounting unit, seal fastener heads with roof-compatible sealant. COAX ROUTING There are two coax ports on the back of the antenna unit. The one labeled "MAIN" MUST be connected to the KING power inserter. The AUX port can be used for an additional receiver, or for DIRECTV SWM installations. Review the wiring diagrams on pages 8-9 before routing your coax. 3. Connect one end of the RG-6 coax cable to the MAIN port and tighten connection (see below). DO NOT OVER-TIGHTEN. If using a second receiver, connect one end of second RG-6 coax (sold separately) to the AUX port. Tighten connection. DO NOT OVER-TIGHTEN. IMPORTANT! Coax connections should be snug. DO NOT OVER-TIGHTEN! Page 6 4. Run coax from the antenna unit to the roof edge, then along edge to location where coax will be fed into the vehicle. If installing an optional second receiver, run second coax to location where it will enter the vehicle. Secure (both) coax to roof every 12-18 inches (see below). 5. Drill 3/4" hole through the roof and into the cabinet where receiver is stored. Feed coax down through hole. Seal opening with roof-compatible sealant so that it is completely waterproof (inside and outside of the 3/4" hole). Repeat for second coax if present. TYPICAL ROOF INSTALLATION - OVERHEAD VIEW Installer is responsible for determining proper roof-compatible sealant. All holes for cables and fasteners must be sealed so they are completely waterproof. OPTIONAL: OEM INSTALLATION AND END-USERS WITH CABLE ENTRY COVER: Fasten cable entry cover to roof with appropriate sealant and roof fasteners. IMPORTANT! Installer is responsible for determining proper fasteners. Mounting holes, perimeter of cable entry cover and cable opening of cable entry cover must be sealed so they are completely waterproof. 6. Make interior connections shown on next page. Page 7 INTERIOR CONNECTIONS: DISH�, BELLTM AND DIRECTV� Use this page for DISH, Bell, and DIRECTV connections. IMPORTANT! If you have a DIRECTV receiver H/HR25 or higher, make the connections shown on page 9 (requires DSWM30 Kit - sold separately). HAND-TIGHTEN COAX. OVER-TIGHTENING CAN DAMAGE CONNECTIONS. AUX MAIN 110 AC/DC Power Supply Receivers sold separately 110 AC Long RG-6 Coax ANT REC KING Power Inserter Short Coax POWER INSERTER FOR INDOOR USE ONLY. SAT IN MAIN Receiver Coax sold separately DISH and Bell receivers with two SAT IN ports: AUX coax may be connected to second SAT IN port on main receiver for dual tuner usage 110 AC SAT IN Optional AUX Receiver Page 8 IMPORTANT! DIRECTV receivers H/HR25 and higher require use of components shown below. NOTE: When using this connection diagram, you will not receive programming from the 119 satellite. DO NOT use DSWM30H or your receiver may be damaged. DSWM30 is compatible with H21 or later receivers and HR20 or later DVRs. It is not compatible with D12 receivers. 110 AC/DC Power Supply SWM Power Inserter PI-29Z (Do not use PI-21) Power to SWM Signal to IRD Not more than 100 ft of total RG-6 coax between antenna and DSWM30 DSWM30 Power LED SWM2 SWM1 PWR AUX MAIN Not more than 50 ft of RG-6 coax between antenna and power inserter For access to 101�satellite programming, connect the MAIN and AUX ports of the antenna to both LNB inputs labeled Sat 99�/101� CONNECT COAX TO PROPER INPUTS! MAIN TO 18V AUX TO 13V 110 AC/DC Power Supply ANT REC KING Power Inserter Sat 99�/101� 18V 13V Unused SWM outputs: screw on dust cap (no center pin) Not necessary if DSWM30 is used in dry conditions POWER INSERTER FOR INDOOR USE ONLY. 110 AC SAT IN (SWM-1) Back of SWM Receiver Receivers can be non-DVR or DVR receivers** **If connecting to a DVR receiver, do not connect a coaxial cable to the Satellite 2 input. With SWM, only connect to the Satellite 1 port (labeled FTM or SWM) All items other than KING Antenna, KING Power Inserter (with power supply), 50' coax, and short coax sold separately. Optional Splitter for more than one receiver 4 Way SWM Splitter MSPLIT 4R1-03 To SWM Receivers KC1194 Page 9 Simply better, by design.TM 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingconnect.com � KING 2018 23359 Rev A Trademarks are the sole property of their respective owners. KOP4800 Owner's Manual For use with DIRECTV� satellite programming IMPORTANT! The KING One Pro works with DIRECTV, DISH, and Bell TV. This manual is for DIRECTV subscribers. Manuals for DISH and Bell subscribers are available at kingconnect.com. Do not use this manual if you are a DISH or Bell subscriber. IMPORTANT! The satellite TV market is expanding and changing. The information in this manual was accurate at the time of printing. If your KING One Pro Satellite Antenna does not operate as outlined in this manual, please call KING� at (952) 345-8147 or visit our website at kingconnect.com. KING is not responsible for changes outside of its control. PRODUCT REGISTRATION To provide ongoing technical support and to better facilitate warranty processing, please register your product at kingconnect.com/support. CONTENTS INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 IMPORTANT SAFETY AND CARE INFORMATION . . . . . . . . . . . . . . . . 2 ABOUT SIGNAL LOSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 SECURITY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 APPLY RUBBER FEET TO ANTENNA UNIT . . . . . . . . . . . . . . . . . . . . . 4 CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 DIRECTV CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 DIRECTV CONNECTIONS WITH H/HR25 RECEIVER OR HIGHER. . . 7 OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11 RECEIVER CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ANTENNA CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 SCAN FOR SATELLITES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 FCC GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Page 1 INTRODUCTION Thank you for choosing the premium KING One Pro Portable HDTV System! The KING One Pro is factory programmed to work with DIRECTV. No antenna configuration is required. (The configuration process is shown on pages 8-9 for future reference.) IMPORTANT SAFETY AND CARE INFORMATION 1. Keep the Quick Reference Guide and Installation Guide that came with your KING One Pro in a safe place for future reference. You may also print this on-line manual and keep it for future reference as well. 2. Follow all instructions and warnings. Set up and operate the KING One Pro in accordance with the instructions. 3. To avoid risk of electric shock, unplug your receiver before connecting/disconnecting the KING One Pro in damp or wet conditions. 4. Tighten all of the coax cable connections by hand only. If you use a wrench, you may over-tighten the connections and damage your equipment. 5. Always handle the KING One Pro carefully. Do not drop the KING One Pro. Avoid excessive shock or vibration to the KING One Pro. 6. Use caution when carrying the KING One Pro. Always carry the KING One Pro by the handle. 7. Do not remove the cover of the KING One Pro without authorization. Doing so will void the limited warranty. 8. Do not stack the KING One Pro on top of or below other electronic devices as this can cause heat build-up or block the satellite signal from reaching the KING One Pro. 9. Do not operate or store near any indoor or outdoor heat source such as radiators, heat registers, stoves, barbecues, campfires, or other items that produce heat. 6. Servicing may be required if the unit has been dropped or damaged in any way or if the unit does not operate normally. Call KING Customer Service at (952) 345-8147. 10. Do not power wash the KING One Pro. 11. Do not submerge the KING One Pro or place in standing water. 12. Keep the enclosure clean from dirt, bugs, and other debris by hand washing with mild soap and water. 13. Do not coat or paint the KING One Pro with any substance. The KING One Pro has been designed to be maintenance and trouble free. If not using the KING One Pro for long periods of time, it is recommended that you set up the system on a quarterly basis (every three months) to keep all moving parts of the KING One Pro in good working order. If you have any comments or questions, please contact KING Customer Service at (952) 345-8147, or by email at help@kingconnect.com. QUESTIONS? (952) 345-8147 Page 2 ABOUT SIGNAL LOSS OBSTRUCTIONS The KING One Pro requires an unobstructed view of the southern sky for the best signal reception. Be sure to place the KING One Pro in a location free from obstructions such as people, trees, buildings, vehicles, etc. This will allow for the strongest signal and will help prevent any interruption to your programming. Pointing the handle approximately north may speed up scan time. WHILE IN USE, DO NOT BLOCK THE ANTENNA UNIT'S LINE OF SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME! Place on a reasonably level surface Pointing the handle approximately north may speed up scan time, but is not required for a successsful search OBSTRUCTIONS ANTENNA UNIT KC1148 SATELLITES IN SOUTHERN SKY IMPORTANT! If you move the antenna unit any time during or after the scan, you will have to repeat the scan. RAIN AND SNOW FADE Though rare, heavy rain, snow, or dense cloud cover can reduce the satellite signal, which may interrupt your programming. Your programming should return as conditions improve. KC1168 SECURITY The KING Antenna can be secured to an object by looping a cable thru the handle. Cable sold separately. Page 3 SETUP CONTENTS Antenna Unit Power Inserter with Power Supply ANT REC You will also need (sold separately): DIRECTV Programming Subscription TV Cable(s) DIRECTV Receiver KC1193 For the most up-to-date receiver compatibility information, go to kingconnect.com/support Installation Quick Guide Reference Guide (3) Rubber Registration Feet Card 50' RG-6 Coax Cable Short Coax Cable APPLY RUBBER FEET TO ANTENNA UNIT IMPORTANT! Do not apply rubber feet if roof-mounting the antenna unit. See the Installation Guide included in the box. Apply (3) rubber feet Do not apply here. Soft, non-scratching surface KC1153 Page 4 CONNECTIONS NOTE: If you wish to roof mount the antenna, see the Installation Guide that came with your KING One Pro. Make the connections on page 6 or page 7. PAGE 6: Make these connections unless you have an H/HR25 or higher receiver. PAGE 7: Make these connections if you have an H/HR25 or higher receiver. (Requires DSWM30 Kit - sold separately) NOTE: The KING One Pro will not receive channels broadcast from DIRECTV's Ka band satellites at 99� and 103�. When using page 7 connection diagram, you will not receive programming from the 119 satellite. � � � � � IMPORTANT POINTS! � � � � � Connect all coax cables first. Plug in power inserter and then receivers. Power inserter is for indoor use only. Place the power inserter in an accessible location. Do not over-tighten the coax connections. Do not put sharp bends or kinks in the cables. Do not route the cables where they can be tripped on or run over by a vehicle. HAND-TIGHTEN COAX. OVER-TIGHTENING CAN DAMAGE CONNECTIONS. After connecting and plugging in all components, wait for the power inserter LED to start flashing orange (about 10 seconds). Go to page 8. Page 5 DIRECTV CONNECTIONS HAND-TIGHTEN COAX. OVER-TIGHTENING CAN DAMAGE CONNECTIONS. AUX MAIN 110 AC/DC Power Supply Receivers sold separately 110 AC 50' RG-6 Coax ANT REC KING Power Inserter Short Coax POWER INSERTER FOR INDOOR USE ONLY. SAT IN MAIN Receiver Coax sold separately 110 AC SAT IN Optional AUX Receiver KC1201 Second receiver must be configured the same as the main receiver (see operation section). Second receiver must be the same as main receiver (SWM vs. non-SWM). If your main receiver has a second "satellite in" port and built in DVR, you can connect this input to the AUX port to record programs on a different channel than the one you are watching. Page 6 DIRECTV CONNECTIONS WITH H/HR25 RECEIVER OR HIGHER DO NOT use DSWM30H or your receiver may be damaged. DSWM30 is compatible with H21 or later receivers and HR20 or later DVRs. It is not compatible with D12 receivers. 110 AC/DC Power Supply SWM Power Inserter PI-29Z (Do not use PI-21) Power to SWM Signal to IRD Not more than 100 ft of total RG-6 coax between antenna and DSWM30 DSWM30 Power LED SWM2 SWM1 PWR AUX MAIN Not more than 50 ft of RG-6 coax between antenna and power inserter For access to 101�satellite programming, connect the MAIN and AUX ports of the antenna to both LNB inputs labeled Sat 99�/101� CONNECT COAX TO PROPER INPUTS! MAIN TO 18V AUX TO 13V 110 AC/DC Power Supply ANT REC KING Power Inserter Sat 99�/101� 18V 13V Unused SWM outputs: screw on dust cap (no center pin) Not necessary if DSWM30 is used in dry conditions POWER INSERTER FOR INDOOR USE ONLY. 110 AC SAT IN (SWM-1) Back of SWM Receiver Receivers can be non-DVR or DVR receivers** **If connecting to a DVR receiver, do not connect a coaxial cable to the Satellite 2 input. With SWM, only connect to the Satellite 1 port (labeled FTM or SWM) KING Antenna, KING Power Inserter (with power supply), 50' coax and short coax included. All other items sold separately. Optional Splitter for more than one receiver 4 Way SWM Splitter MSPLIT 4R1-03 To SWM Receivers KC1194 Page 7 OPERATION RECEIVER CONFIGURATION Make sure your TV is on the correct input from your receiver. If your receiver screen does not appear on your TV, check TV input by pressing Source/Input button located on your TV or TV's remote. Configure your receiver as follows: Switch Type: Multi-switch Dish Type: 3-LNB (18"x20") or 18x20" Triple-sat LNB Make this one-time setting in the receiver's satellite setup menu. ANTENNA CONFIGURATION DIRECTV uses mode 1. The KING One Pro comes factory preset for mode 1. If your antenna is new, you will not need to configure it. IF YOUR ANTENNA IS NEW, SKIP THIS STEP AND GO TO PAGE 10. MODE 1 2 3 4 SERVICE DIRECTV SATELLITES 101, 119 DIRECTV subscribers DISH DISH Bell TV DISH 61.5, 110, 119, 129 DISH subscribers with Wally, ViP211z, 211k, 211 or 411 receivers 110, 119, 129 DISH subscribers with receivers not listed in MODE 1 82, 91 Bell TV subscribers 61.5, 110, 119 DISH subscribers with receivers not listed in MODE 1 Page 8 IF YOUR ANTENNA IS NEW, SKIP THIS STEP AND GO TO PAGE 10. Make sure the LED is flashing orange (ready to scan) ORANGE ORANGE ORANGE 1 KC1217 To enter Configuration Mode, press and hold (~3 sec) the power inserter button until one of the options below appears 2 Press and release as needed to choose Mode 1 MODE 1 (DIRECTV) BLUE MODE 2 RED RED pattern repeats... pattern repeats... MODE 3 GREEN GREEN GREEN pattern repeats... MODE 4 RED RED RED RED pattern repeats... 3 KC1189 Press and hold (~3 sec) until LED flashes orange (ready to scan) ORANGE ORANGE ORANGE Go to next page to start a scan. Page 9 SCAN FOR SATELLITES Make sure the LED is flashing orange. ORANGE ORANGE ORANGE KC1200 Press and release the power inserter button to start a scan KC1199 GR GR GR Antenna is scanning (flashing green) SOLID GREEN Both satellites found Watch TV. Enjoy! If one or both satellites were not found, you will get one of the flash patterns shown on the opposite page. Many times lack of satellite acquisition is due to obstructions. Try moving the antenna to have a better view of the southern sky, press the button once to turn the LED yellow, and a second time to start a new scan. KC1192 NOTE: If no satellites are found, you will have to start a new scan. If only one satellite is found, you can press the button to turn the LED yellow and watch TV with limited channels. If you get a different color and/or flash pattern on the LED than steady green or one of the patterns shown on the next page, the LED is flashing an error code. Call KING Customer Service for an explanation of the problem. (952) 345-8147 Page 10 SATELLITES NOT FOUND MODE 1 (DIRECTV) 101 not found YELLOW RED GREEN pattern repeats... 119 not found YELLOW GREEN RED 101 & 119 not found RED KC1198 pattern repeats... continuous... Page 11 TROUBLESHOOTING Symptom Possible Cause Antenna unit does not scan for satellites. No power to antenna unit. Troubleshooting Make sure antenna unit is connected to power inserter. Make sure power supply is plugged in and connected to power inserter. Antenna unit scans but no picture on TV. Improper connections made. Make sure antenna unit is connected to power inserter, and power inserter is plugged in. Make sure powered receiver is connected to TV and the power inserter. Antenna unit scans but does Line of sight obstruction. not find satellite. Move antenna unit to have a clear view of the southern sky. Start a new scan. Picture on TV goes in and out. Temporary obstruction of signal. Heavy rain or snow may cause loss of signal. Reception will improve as weather clears. Make sure nothing is temporarily blocking view to the southern sky (like tree branches blowing in the wind). If you connect or install the antenna unit using any of the vehicle's internal wiring/coax, and the antenna unit does not work properly, it could be the vehicle's wiring/coax. Connect a known good coax directly from the antenna unit to the power inserter and see if the problem goes away. If it does, the vehicle's wiring/coax is at fault. KING is not responsible for faulty vehicle wiring/coax. Page 12 ACCESSORIES (Sold separately - see the satellite antenna accessories page at kingconnect.com) MB700 Quick Release Roof-Mount Kit Allows you to easily use your KING One Pro as either a roof-mounted or portable antenna. KING Antenna not included. MB500 Mounting Bracket CB1000 Carry Bag KING One Pro fits securely inside. Features include zippered cover, foam padding, carry handles and pockets for cables, receiver and remote. KING Antenna not included. TR1000 Tripod Mount Allows you to position your KING One Pro almost anywhere for best line of sight to satellite. Keeps antenna off the ground away from moisture. KING Antenna not included. Allows hanging of antenna unit on vehicle window or included hanger bracket. For stationary use only. Vehicle must not be in motion while antenna unit is on window or hanger bracket. KING Antenna not included. MB160 Mounting Bracket The KING One Pro is not compatible with the MB100 Mounting Bracket. Use of the MB100 will void warranty. The use of any unauthorized mounting bracket will void warranty. KING Antenna not included. Page 13 LIMITED WARRANTY KING One Pro Satellite Antennas are thoroughly inspected and tested before leaving the factory, and are covered by the following limited warranty from the date of original purchase: � Two-year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty. The customer is responsible for the cost of replacement parts after two years. � One-year labor warranty: The customer is not responsible for labor costs to repair unit if labor is performed within the labor warranty period. The customer is responsible for all labor costs after one year. Only KING and certified dealers may perform warranty evaluations and repairs. Depending upon the problem, KING may authorize a dealer to perform the necessary repairs. Any warranty labor outside of that performed at the factory is not covered unless 1) the product has been installed by an authorized dealer/installer or OEM manufacturer and 2) the dealer/installer receives prior authorization to perform the repair. A certified dealer must not perform any repair without first contacting KING for a Service Order Number. KING will advise the dealer on how to proceed with any repairs. Should any trouble develop during the warranty period, contact KING at (952) 345-8147. You must contact KING before the warranty period expires. The customer must supply proof of purchase (such as a dated sales receipt) when requesting warranty service. If the customer cannot supply proof of purchase, warranty period shall start 30 days after date of manufacture. If it is determined that the unit needs to be returned to KING, customer must return COMPLETE product, freight prepaid, to: KING, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453. If inspection shows the trouble is caused by defective workmanship or material, KING will repair (or at its option, replace) without charge. When returning product, KING will supply an RMA number (Return Merchandise Authorization). This number must be clearly written on the box. Failure to clearly write RMA number on box may result in delays in processing claim. Along with product, customer should include in the box: his/her name, address, daytime phone number, proof of purchase and description of the problem. This warranty does not cover installation and external wiring, or remanufactured units. This warranty does not cover damage caused by the use of an accessory other than a KING accessory designed for the product. This warranty is not transferable from the original owner. Due to the expanding and changing TV market, KING cannot be held responsible for changes made to satellite services. Software updates to address such issues are not covered under warranty. This warranty also does not apply where: � The product has been abused, misused, improperly installed or improperly maintained. � The product has been used with an accessory other than a KING accessory designed for the product. � Repairs have been made or attempted by others that are not certified by KING to do such repairs. � Repairs are required because of normal wear and tear. � Alterations have been made to the product. � The product or any associated component has been opened without authorization or disassembled to any degree. � Damage has been caused by power washing. � Circumstances beyond the control of KING cause the product to no longer operate correctly. � Customer is not the original owner. In no event shall KING be liable for any indirect, incidental, or consequential damages from the sale or use of the product. This disclaimer applies both during and after the term of this warranty. KING disclaims liability for any implied warranties, including implied warranties of "merchantability" and "fitness for a specific purpose," after the term of this warranty. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Page 14 FCC GUIDELINES This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not incur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: � Reorient or relocate the receiving antenna. � Increase the separation between the equipment and the receiver. � Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. � Consult the dealer or an experienced radio/TV technician for help. Page 15 NOTES: Simply better, by design.TM 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingconnect.com �2019 KING 23432 Rev A All trademarks are the sole property of their respective owners. KOP4800 Owner's Manual For use with DISH� satellite programming This manual is for use with DISH receivers except for the following: Wally� � ViP�211z � ViP211k � ViP 211 � 411 If you have one of the receivers listed above, do not use this manual. See the KING One Pro owner's manual for these receivers at kingconnect.com/support. IMPORTANT! The satellite TV market is expanding and changing. The information in this manual was accurate at the time of printing. If your KING One Pro Satellite Antenna does not operate as outlined in this manual, please call KING� at (952) 345-8147 or visit our website at kingconnect.com. KING is not responsible for changes outside of its control. PRODUCT REGISTRATION To provide ongoing technical support and to better facilitate warranty processing, please register your product at kingconnect.com/support. CONTENTS INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 IMPORTANT SAFETY AND CARE INFORMATION. . . . . . . . . . . . . . . . . . . . 2 ABOUT SIGNAL LOSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 SECURITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 APPLY RUBBER FEET TO ANTENNA UNIT . . . . . . . . . . . . . . . . . . . . . . . . . 4 CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13 ANTENNA CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 SCAN FOR SATELLITES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 CHECK SWITCH TEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11 SECOND RECEIVER OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 FCC GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Page 1 INTRODUCTION Thank you for choosing the premium KING One Pro Portable HDTV System! You are about to experience the excitement of satellite television programming and the convenience of the KING One Pro portable antenna, which delivers the very best HD picture and sound quality wherever you go. IMPORTANT SAFETY AND CARE INFORMATION 1. Keep the Quick Reference Guide and Installation Guide that came with your KING One Pro in a safe place for future reference. You may also print this on-line manual and keep it for future reference as well. 2. Follow all instructions and warnings. Set up and operate the KING One Pro in accordance with the instructions. 3. To avoid risk of electric shock, unplug your receiver before connecting/disconnecting the KING One Pro in damp or wet conditions. 4. Tighten all of the coax cable connections only by hand. If you use a wrench, you may over-tighten the connections and damage your equipment. 5. Always handle the KING One Pro carefully. Do not drop the KING One Pro. Avoid excessive shock or vibration to the KING One Pro. 6. Use caution when carrying the KING One Pro. Always carry the KING One Pro by the handle. 7. Do not remove the cover of the KING One Pro without authorization. Doing so will void the limited warranty. 8. Do not stack the KING One Pro on top of or below other electronic devices as this can cause heat build-up or block the satellite signal from reaching the KING One Pro. 9. Do not operate or store near any indoor or outdoor heat source such as radiators, heat registers, stoves, barbecues, campfires, or other items that produce heat. 6. Servicing may be required if the unit has been dropped or damaged in any way or if the unit does not operate normally. Call KING Customer Service at (952) 345-8147. 10. Do not power wash the KING One Pro. 11. Do not submerge the KING One Pro or place in standing water. 12. Keep the enclosure clean from dirt, bugs, and other debris by hand washing with mild soap and water. 13. Do not coat or paint the KING One Pro with any substance. The KING One Pro has been designed to be maintenance and trouble free. If not using the KING One Pro for long periods of time, it is recommended that you set up the system on a quarterly basis (every three months) to keep all moving parts of the KING One Pro in good working order. If you have any comments or questions, please contact KING Customer Service at (952) 345-8147, or by email at help@kingconnect.com. Page 2 QUESTIONS? (952) 345-8147 ABOUT SIGNAL LOSS OBSTRUCTIONS The KING One Pro requires an unobstructed view of the southern sky for the best signal reception. Be sure to place the KING One Pro in a location free from obstructions such as people, trees, buildings, vehicles, etc. This will allow for the strongest signal and will help prevent any interruption to your programming. Point the handle approximately north to speed up scan time. WHILE IN USE, DO NOT BLOCK THE ANTENNA UNIT'S LINE OF SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME! Place on a reasonably level surface Pointing the handle approximately north may speed up scan time, but is not required for a successsful search OBSTRUCTIONS ANTENNA UNIT KC1148 SATELLITES IN SOUTHERN SKY IMPORTANT! If you move the antenna unit any time during or after the scan, you will have to repeat the scan. RAIN AND SNOW FADE Though rare, heavy rain, snow, or dense cloud cover can reduce the satellite signal, which may interrupt your programming. Your programming should return as conditions improve. KC1168 SECURITY The KING Antenna can be secured to an object by looping a cable thru the handle. Cable sold separately. Page 3 SETUP CONTENTS Antenna Unit Power Inserter with Power Supply ANT REC You will also need (sold separately): DISH Programming Subscription TV DISH Receiver Cable(s) KC1193 For the most up-to-date receiver compatibility information, go to kingconnect.com/support Installation Quick Guide Reference Guide Registration Card (3) Rubber Feet 50' RG-6 Coax Cable Short Coax Cable APPLY RUBBER FEET TO ANTENNA UNIT IMPORTANT! Do not apply rubber feet if roof-mounting the antenna unit. See the Installation Guide included in the box. Apply (3) rubber feet Do not apply here. Soft, non-scratching surface KC1153 Page 4 CONNECTIONS Connect components in following order. A Connect coax cables. B Plug in power inserter. C Plug in receiver(s). Power inserter is for indoor use only. Place the power inserter in an accessible location. Do not over-tighten the coax connections. Do not put sharp bends or kinks in the cables. Do not route the cables where they can be tripped on or run over by a vehicle. NOTE: If your main receiver has two SAT IN ports: AUX coax may be connected to second SAT IN port for dual tuner usage. 110 AC/DC Power Supply HAND-TIGHTEN COAX. OVER-TIGHTENING CAN DAMAGE CONNECTIONS. AUX MAIN Button LED A 50' Coax A ANT REC KING Power Inserter Coax sold separately B Receivers sold separately C 110 AC A Short Coax SAT IN MAIN Receiver To TV C 110 AC SAT IN Optional AUX Receiver To TV KC1187 After connecting and plugging in all components, wait for the power inserter LED to start flashing orange (about 10 seconds). Go to the next page. Page 5 OPERATION ANTENNA CONFIGURATION The KING One Pro comes factory preset for mode 1. You will need to choose either mode 2 (Western Arc) or mode 4 (Hybrid Arc) based on where you are in the country, and then configure the antenna as shown on the next page. This is a one-time procedure unless you travel between the two modes and wish to reconfigure the antenna for better satellite acquisition (see additional notes in map box below). MODE 1 2 3 SERVICE DIRECTV� SATELLITES 101, 119 DIRECTV subscribers DISH DISH Bell TVTM 61.5, 110, 119, 129 DISH subscribers with Wally, ViP211z, 211k, 211 or 411 receivers 110, 119, 129 DISH subscribers with receivers not listed in MODE 1 82, 91 Bell TV subscribers DISH subscribers with receivers not listed in MODE 1 4 DISH 61.5, 110, 119 NOTE: This is an alternative mode to mode 2. Signal strength from the 129 may be reduced in the far northeastern US. Use this mode if you cannot lock onto the 129 when in this area. Reception from the 129 may be difficult in this area. Choose Mode 4 for best signal reception. MODE 4 Hybrid Arc MODE 2 Western Arc Mode 2 will work for most of the country. The antenna unit may have trouble locking onto the 129 when in the northeastern United States (you can use the Dish Diagnostics Screen after a scan to check this). If the antenna unit does not lock onto the 129, choose mode 4. Any programming from the 129 will not be available when using mode 4. You can switch between the two modes as necessary when traveling between the coverage areas shown. KC1212 129 119 110 Page 6 61.5 Make sure the LED is flashing orange (ready to scan) ORANGE ORANGE ORANGE 1 KC1213 2 To enter Configuration Mode, press and hold (~3 sec) the power inserter button until one of the options below appears Press and release as needed to choose either Mode 2 or Mode 4 MODE 1 BLUE pattern repeats... MODE 2 (Western Arc) RED RED pattern repeats... MODE 3 GREEN GREEN GREEN pattern repeats... MODE 4 (Hybrid Arc) RED RED RED RED pattern repeats... 3 KC1189 ORANGE Press and hold (~3 sec) until LED flashes orange (ready to scan) ORANGE ORANGE Go to next page to start a scan. Page 7 4 KC1190 SCAN FOR SATELLITES Press and release to start a scan GR GR GR Antenna is scanning (flashing green) SOLID GREEN All 3 satellites found If all 3 satellites were found, go to page 10 and run the check switch. If less than 3 satellites were found, you will get one of the flash patterns shown on the opposite page. If not all satellites were found, you can still run the check switch on page 10, but you will have fewer available channels when it is complete. Many times lack of satellite acquisition is due to obstructions. Try moving the antenna to have a better view of the southern sky, press the button once to turn the LED yellow, and a second time to start a new scan. KC1192 NOTE: If no satellites are found, you will have to start a new scan. If you get a different color and/or flash pattern on the LED than steady green or one of the patterns shown on the next page, the LED is flashing an error code. Call KING Customer Service for an explanation of the problem. (952) 345-8147 Page 8 SATELLITES NOT FOUND MODE 2 (Western Arc) and MODE 4 (Hybrid Arc) No satellites found RED continuous... 110 not found YELLOW 119 not found YELLOW MODE 2 (Western Arc) RED GREEN GREEN GREEN RED GREEN pattern repeats... pattern repeats... 129 not found YELLOW GREEN GREEN 110 & 119 not found YELLOW RED RED RED 110 & 129 not found YELLOW RED GREEN 119 & 129 not found YELLOW GREEN RED pattern repeats... GREEN pattern repeats... RED pattern repeats... RED pattern repeats... 61.5 not found YELLOW 110 not found YELLOW MODE 4 (Hybrid Arc) RED GREEN GREEN GREEN RED GREEN pattern repeats... pattern repeats... 119 not found YELLOW GREEN GREEN 61.5 & 110 not found YELLOW RED RED RED 61.5 & 119 not found YELLOW RED GREEN 110 & 119 not found YELLOW KC1214 GREEN RED pattern repeats... GREEN pattern repeats... RED pattern repeats... RED pattern repeats... Page 9 CHECK SWITCH TEST 5 Run a check switch test. This is a one-time procedure unless noted in gray box below. NOTE: The SW64 switch is a receiver software configuration that is loaded into the receiver after successfully running a check switch test with the dish locked on and configured for the appropriate service. Step 5 is a one-time procedure that will not need to be repeated after successful installation, unless: a) check switch test is run again while the receiver is connected to a home dish system. b) check switch test is run when the receiver is not connected. c) you travel outside the coverage area of either arc and switch to the other. d) you are parked in an area where the selected satellites are blocked, but are able to select alternate satellites and get signal. 5.1 On the receiver remote, press MENU, 6, 1, 1 to go to the Point Dish screen. 5.2 Highlight "Check Switch." Press SELECT on your remote. NOTE: Some receivers may prompt you to select "Check Switch" a second time to initiate the test. Screen graphics may vary. 5.3 Make sure "SuperDISH" and "Alternate" boxes are NOT selected. NOTE: Not all receivers will display a screen with options that include "SuperDISH" and "Alternate" boxes. 5.4 Highlight "Test." Press SELECT on your remote. The receiver will perform a check switch test. This process can take a little while so PLEASE BE PATIENT. Page 10 5.5 When test is complete, a screen similar to one below should appear. Because receivers are always changing, screen graphics may vary. MODE 2 (Western Arc) MODE 4 (Hybrid Arc) NO "X"s MUST SHOW "SW64" If the indicated results are not obtained, go back to Step 5.1 and run test again. Contact KING if the check switch fails to load after 4 attempts. 5.6 When the installation summary shows the successful check switch test results, save the settings, exit to the main menu screen and wait for programming to download. NOTE: Verify that your saved settings show your desired satellite trio: 61.5, 110, 119 (Hybrid Arc) or 110, 119, 129 (Western Arc). 5.7 When programming has downloaded, select your desired channel. Enjoy! OPERATING NOTES: For standard operation, make all connections and start a scan (step 4). Wait for programming to download, select your desired channel and watch TV. If you move the vehicle, you will have to reacquire the satellites by repeating the scan process. Your local channels may not be available when traveling outside your home area. Page 11 SECOND RECEIVER OPERATION INITIAL SETUP FOR SECOND RECEIVER 1. With the antenna locked on the satellite and the second receiver connected to the antenna unit's AUX port coax, use your DISH remote control and press MENU, 6, 1, 1 to display the Point Dish screen. Antenna locked on and receiver connected! Receiver sold separately. 2. Use the arrow buttons on the remote to highlight "Check Switch." Press SELECT on your remote. 3. Verify "SuperDISH" and "Alternate" are not selected. Verify "Test" is highlighted. Press SELECT on your remote. 4. When test is complete, highlight "Save." Press SELECT on your remote. See the next page for downloading programming to the second receiver. Page 12 DOWNLOADING PROGRAMMING TO THE SECOND RECEIVER 1. After completing the steps on the previous page, reset the second receiver by pressing the POWER button on the front panel for 10 seconds. The TV picture will go away and should reappear within two minutes. The receiver will then download the program guide to show only the channels available on the current satellite as determined by the channel selected on the main receiver. Downloading the new program guide can take up to five minutes to complete. The channels available on the second receiver are determined by the channel/satellite selected on the main receiver. For example, if you select a channel on the main receiver that is broadcast from the 119 satellite, then the second receiver will be able to view any channel broadcast from the 119 satellite. If you switch channels on the main receiver to one that is broadcast from a different satellite, (i.e. your channel was broadcast from satellite 119 but your new channel is broadcast from the 110 or 129), the antenna will automatically switch to the new satellite and programming will be lost on the second receiver until you either: � Select a channel on the main receiver that is broadcast from the previous satellite (satellite 119 in this example). (or) � Reset the second receiver to download the program guide for the newly selected satellite (satellite 110 or 129 in this example). If you choose a channel on the main TV that causes the antenna to switch satellites, you may have to run a check switch on the second receiver. Page 13 TROUBLESHOOTING Symptom Possible Cause Antenna unit does not scan for satellites. No power to antenna unit. Troubleshooting Make sure antenna unit is connected to power inserter. Make sure power supply is plugged in and connected to power inserter. Antenna unit scans but no picture on TV. Improper connections made. Make sure antenna unit is connected to power inserter, and power inserter is plugged in. Make sure powered receiver is connected to TV and the power inserter. Antenna unit scans but does Line of sight obstruction. not find satellite. Move antenna unit to have a clear view of the southern sky. Start a new scan. Picture on TV goes in and out. Temporary obstruction of signal. Heavy rain or snow may cause loss of signal. Reception will improve as weather clears. Make sure nothing is temporarily blocking view to the southern sky (like tree branches blowing in the wind). If you connect or install the antenna unit using any of the vehicle's internal wiring/coax, and the antenna unit does not work properly, it could be the vehicle's wiring/coax. Connect a known good coax directly from the antenna unit to the power inserter and see if the problem goes away. If it does, the vehicle's wiring/coax is at fault. KING is not responsible for faulty vehicle wiring/coax. Page 14 ACCESSORIES (Sold separately - see the satellite antenna accessories page at kingconnect.com) MB700 Quick Release Roof-Mount Kit Allows you to easily use your KING One Pro as either a roof-mounted or portable antenna. KING Antenna not included. MB500 Mounting Bracket CB1000 Carry Bag KING One Pro fits securely inside. Features include zippered cover, foam padding, carry handles and pockets for cables, receiver and remote. KING Antenna not included. TR1000 Tripod Mount Allows you to position your KING One Pro almost anywhere for best line of sight to satellite. Keeps antenna off the ground away from moisture. KING Antenna not included. Allows hanging of antenna unit on vehicle window or included hanger bracket. For stationary use only. Vehicle must not be in motion while antenna unit is on window or hanger bracket. KING Antenna not included. MB160 Mounting Bracket The KING One Pro is not compatible with the MB100 Mounting Bracket. Use of the MB100 will void warranty. The use of any unauthorized mounting bracket will void warranty. KING Antenna not included. Page 15 LIMITED WARRANTY KING One Pro Satellite Antennas are thoroughly inspected and tested before leaving the factory, and are covered by the following limited warranty from the date of original purchase: � Two-year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty. The customer is responsible for the cost of replacement parts after two years. � One-year labor warranty: The customer is not responsible for labor costs to repair unit if labor is performed within the labor warranty period. The customer is responsible for all labor costs after one year. Only KING and certified dealers may perform warranty evaluations and repairs. Depending upon the problem, KING may authorize a dealer to perform the necessary repairs. Any warranty labor outside of that performed at the factory is not covered unless 1) the product has been installed by an authorized dealer/installer or OEM manufacturer and 2) the dealer/installer receives prior authorization to perform the repair. A certified dealer must not perform any repair without first contacting KING for a Service Order Number. KING will advise the dealer on how to proceed with any repairs. Should any trouble develop during the warranty period, contact KING at (952) 345-8147. You must contact KING before the warranty period expires. The customer must supply proof of purchase (such as a dated sales receipt) when requesting warranty service. If the customer cannot supply proof of purchase, warranty period shall start 30 days after date of manufacture. If it is determined that the unit needs to be returned to KING, customer must return COMPLETE product, freight prepaid, to: KING, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453. If inspection shows the trouble is caused by defective workmanship or material, KING will repair (or at its option, replace) without charge. When returning product, KING will supply an RMA number (Return Merchandise Authorization). This number must be clearly written on the box. Failure to clearly write RMA number on box may result in delays in processing claim. Along with product, customer should include in the box: his/her name, address, daytime phone number, proof of purchase and description of the problem. This warranty does not cover installation and external wiring, or remanufactured units. This warranty does not cover damage caused by the use of an accessory other than a KING accessory designed for the product. This warranty is not transferable from the original owner. Due to the expanding and changing TV market, KING cannot be held responsible for changes made to satellite services. Software updates to address such issues are not covered under warranty. This warranty also does not apply where: � The product has been abused, misused, improperly installed or improperly maintained. � The product has been used with an accessory other than a KING accessory designed for the product. � Repairs have been made or attempted by others that are not certified by KING to do such repairs. � Repairs are required because of normal wear and tear. � Alterations have been made to the product. � The product or any associated component has been opened without authorization or disassembled to any degree. � Damage has been caused by power washing. � Circumstances beyond the control of KING cause the product to no longer operate correctly. � Customer is not the original owner. In no event shall KING be liable for any indirect, incidental, or consequential damages from the sale or use of the product. This disclaimer applies both during and after the term of this warranty. KING disclaims liability for any implied warranties, including implied warranties of "merchantability" and "fitness for a specific purpose," after the term of this warranty. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. FCC GUIDELINES This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not incur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: � Reorient or relocate the receiving antenna. � Increase the separation between the equipment and the receiver. � Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. � Consult the dealer or an experienced radio/TV technician for help. Page 16 Page 17 Simply better, by design.TM 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingconnect.com �2019 KING 23435 Rev A All trademarks are the sole property of their respective owners. KOP4800 Owner's Manual This manual contains detailed information on your KING One Pro. To start using your KING One Pro right away, see the Quick Reference Guide. DISH� & Wally� Receivers IMPORTANT! The KING One Pro works with DIRECTV�, DISH, and BellTM TV. This manual is for DISH subscribers with Wally receivers. Manuals for DISH (with other receivers), DIRECTV and Bell subscribers are available at kingconnect.com. Use this manual only if you have a Wally receiver. IMPORTANT! The satellite TV market is expanding and changing. The information in this manual was accurate at the time of printing. If your KING One Pro Satellite Antenna does not operate as outlined in this manual, please call KING� at (952) 345-8147 or visit our website at kingconnect.com. KING is not responsible for changes outside of its control. PRODUCT REGISTRATION To provide ongoing technical support and to better facilitate warranty processing, please register your product at kingconnect.com/support. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 IMPORTANT SAFETY AND CARE INFORMATION. . . . . . . . . . . . . . . . . . . . 2 ABOUT SIGNAL LOSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 SECURITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 APPLY RUBBER FEET TO ANTENNA UNIT . . . . . . . . . . . . . . . . . . . . . . . . . 4 CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 ANTENNA CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18 NEW AND UNACTIVATED WALLY RECEIVER . . . . . . . . . . . . . . . . . . . . 8-13 STANDARD OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-17 SECOND RECEIVER OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-23 LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 FCC GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Page 1 INTRODUCTION Thank you for choosing the premium KING One Pro Portable HDTV System! You are about to experience the excitement of satellite television programming and the convenience of the KING One Pro portable antenna, which delivers the very best HD picture and sound quality wherever you go. IMPORTANT SAFETY AND CARE INFORMATION 1. Keep the Quick Reference Guide and Installation Guide that came with your KING One Pro in a safe place for future reference. You may also print this on-line manual and keep it for future reference as well. 2. Follow all instructions and warnings. Set up and operate the KING One Pro in accordance with the instructions. 3. To avoid risk of electric shock, unplug your receiver before connecting/disconnecting the KING One Pro in damp or wet conditions. 4. Tighten all of the coax cable connections only by hand. If you use a wrench, you may over-tighten the connections and damage your equipment. 5. Always handle the KING One Pro carefully. Do not drop the KING One Pro. Avoid excessive shock or vibration to the KING One Pro. 6. Use caution when carrying the KING One Pro. Always carry the KING One Pro by the handle. 7. Do not remove the cover of the KING One Pro without authorization. Doing so will void the limited warranty. 8. Do not stack the KING One Pro on top of or below other electronic devices as this can cause heat build-up or block the satellite signal from reaching the KING One Pro. 9. Do not operate or store near any indoor or outdoor heat source such as radiators, heat registers, stoves, barbecues, campfires, or other items that produce heat. 6. Servicing may be required if the unit has been dropped or damaged in any way or if the unit does not operate normally. Call KING Customer Service at (952) 345-8147. 10. Do not power wash the KING One Pro. 11. Do not submerge the KING One Pro or place in standing water. 12. Keep the enclosure clean from dirt, bugs, and other debris by hand washing with mild soap and water. 13. Do not coat or paint the KING One Pro with any substance. The KING One Pro has been designed to be maintenance and trouble free. If not using the KING One Pro for long periods of time, it is recommended that you set up the system on a quarterly basis (every three months) to keep all moving parts of the KING One Pro in good working order. If you have any comments or questions, please contact KING Customer Service at (952) 345-8147, or by email at help@kingconnect.com. Page 2 QUESTIONS? (952) 345-8147 ABOUT SIGNAL LOSS OBSTRUCTIONS The KING One Pro requires an unobstructed view of the southern sky for the best signal reception. Be sure to place the KING One Pro in a location free from obstructions such as people, trees, buildings, vehicles, etc. This will allow for the strongest signal and will help prevent any interruption to your programming. Point the handle approximately north to speed up scan time. WHILE IN USE, DO NOT BLOCK THE ANTENNA UNIT'S LINE OF SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME! Place on a reasonably level surface Pointing the handle approximately north may speed up scan time, but is not required for a successsful search OBSTRUCTIONS ANTENNA UNIT KC1148 SATELLITES IN SOUTHERN SKY IMPORTANT! If you move the antenna unit any time during or after the scan, you will have to repeat the scan. RAIN AND SNOW FADE Though rare, heavy rain, snow, or dense cloud cover can reduce the satellite signal, which may interrupt your programming. Your programming should return as conditions improve. KC1168 SECURITY The KING Antenna can be secured to an object by looping a cable thru the handle. Cable sold separately. Page 3 SETUP CONTENTS Antenna Unit Power Inserter with Power Supply ANT REC You will also need (sold separately): DISH Programming Subscription TV Cable(s) DISH Wally KC1210 Receiver Installation Quick Guide Reference Guide Registration Card (3) Rubber Feet 50' RG-6 Coax Cable Short Coax Cable APPLY RUBBER FEET TO ANTENNA UNIT IMPORTANT! Do not apply rubber feet if roof-mounting the antenna unit. See the Installation Guide included in the box. Apply (3) rubber feet Do not apply here. Soft, non-scratching surface KC1153 Page 4 CONNECTIONS Connect components in following order. A Connect coax cables. B Plug in power inserter. C Plug in receiver(s). Power inserter is for indoor use only. Place the power inserter in an accessible location. Do not over-tighten the coax connections. Do not put sharp bends or kinks in the cables. Do not route the cables where they can be tripped on or run over by a vehicle. NOTE: If your main receiver has two SAT IN ports: AUX coax may be connected to second SAT IN port for dual tuner usage. 110 AC/DC Power Supply HAND-TIGHTEN COAX. OVER-TIGHTENING CAN DAMAGE CONNECTIONS. AUX MAIN Button LED A 50' Coax A ANT REC KING Power Inserter Coax sold separately B Receivers sold separately C 110 AC A Short Coax SAT IN MAIN Receiver To TV C 110 AC SAT IN Optional AUX Receiver To TV KC1187 After connecting and plugging in all components, wait for the power inserter LED to turn steady green. The Mobile Antenna Setup screen should appear on your TV. Go to the next page. Page 5 ANTENNA CONFIGURATION DISH with Wally receivers and the ViP models listed below (in the gray box) use mode 1. The KING One Pro comes factory preset for mode 1. If your antenna is new, you will not need to configure it. IF YOUR ANTENNA IS NEW, SKIP THIS STEP AND GO TO PAGE 8. MODE 1 2 3 4 SERVICE DIRECTV SATELLITES 101, 119 DIRECTV subscribers DISH DISH Bell TV DISH 61.5, 110, 119, 129 DISH subscribers with Wally, ViP211z, 211k, 411or 211 receivers 110, 119, 129 DISH subscribers with receivers not listed in MODE 1 82, 91 Bell TV subscribers 61.5, 110, 119 DISH subscribers with receivers not listed in MODE 1 Page 6 IF YOUR ANTENNA IS NEW, SKIP THIS STEP AND GO TO PAGE 8. Make sure the LED is steady green GREEN 1 KC1218 To enter Configuration Mode, press and hold (~3 sec) the power inserter button until one of the options below appears 2 Press and release as needed to choose Mode1 MODE 1 (DISH) BLUE MODE 2 RED RED pattern repeats... pattern repeats... MODE 3 GREEN GREEN GREEN pattern repeats... MODE 4 RED RED RED RED pattern repeats... 3 KC1220 GREEN Press and hold (~3 sec) until LED turns steady green Go to next page to start a scan. Page 7 NEW AND UNACTIVATED RECEIVER OPERATION NEW AND UNACTIVATED WALLY RECEIVER IF YOUR RECEIVER IS NEW AND UNACTIVATED, START HERE. Otherwise go to STANDARD OPERATION on page 14. WHILE IN USE, DO NOT BLOCK THE ANTENNA UNIT'S LINE OF SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME! Place on a reasonably level surface Pointing the handle approximately north may speed up scan time, but is not required for a successsful search OBSTRUCTIONS ANTENNA UNIT KC1148 SATELLITES IN SOUTHERN SKY IMPORTANT! If you move the antenna unit any time during or after the scan, you will have to repeat the scan. 1. After connecting and turning on your equipment, the Wally Startup screens will appear (this may take several minutes). IMPORTANT! Your TV screen may look different from what is shown in this manual. Screen information may vary depending on choices you make during the setup process. For best results, follow the on-screen instructions. Page 8 2. Follow the on-screen instructions to pair your remote control. IMPORTANT! If present, pull out the protective battery tab from the battery compartment on the back of the remote. 3. Use the arrow buttons on your remote to highlight "Next" and press Select. 4. Follow the on-screen instructions to select your display resolution. 5. The Mobile Antenna Setup screen will appear. Install � Pair Remote Control Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Pair Remote Control Test Installation Activate Receiver Download Software Summary Pair Your DISH Remote Control Press the SAT button to pair your remote control to your receiver. Your timers and other settings will automatically be restored from your remote. Status No remote paired. Press the SAT button now or MODES TV DVD SAT INPUT AUX PAGE MENU Pair TV MUTE VOLUME GUIDE SAT TV AUX Please keep your remote control in the vicinity of your receiver throughout the installation process. Note: To avoid pairing the remote with multiple receivers, ensure no other DISH receivers in the home are on the Pair Remote Control step or in Diagnostics. KC944 Install � Pair Remote Control Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Pair Remote Control Test Installation Activate Receiver Download Software Summary Pair Your DISH Remote Control Status Remote successfully paired Text to Speech Now that you've paired your remote successfully, let us know whether you would like text to speech turned on. If so, select Continue with Text to Speech below. Please keep your remote control in the vicinity of your receiver throughout the installation process. Next step begins automatically in 30 seconds. Continue with Text to Speech Next KC945 Install � Pair Remote Control Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Pair Remote Control Test Installation Activate Receiver Download Software Summary Pair Your DISH Remote Control Testing Display Settings 756 Status Remote successfully paired Display set to: 720p Text to Speech Please select Keep to save this display setting. Now that you've paired your remote successfully, let us know whKeetehper you wouRldevleikrte text to speech turned on. If so, select Continue with Text to Speech below. Reverting to previous settings in 6 seconds Please keep your remote control in the vicinity of your receiver throughout the installation process. Next step begins automatically in 30 seconds. Continue with Text to Speech Next KC946 Install � Test Installation Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Pair Remote Control Test Installation Activate Receiver Download Software Summary Mobile Antenna Setup Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north. Once you have completed the selections below, please select Scan. State: Select State ? Mode: Select mode type ? Please keep your remote control in the vicinity of your receiver throughout the installation process. Scan KC1110 Page 9 NEW AND UNACTIVATED RECEIVER NEW AND UNACTIVATED RECEIVER 6. Use the arrow buttons on your remote to highlight the state menu. Press Select on your remote to open the state menu. Use the arrow buttons on your remote to highlight the state you are currently in. Press Select on your remote. (State selection will be saved.) Install � Test Installation Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Pair Remote Control Test Installation Activate Receiver Download Software Summary Mobile Antenna Setup Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north. Once you have completed the selections below, please select Scan. Select State State: MAilnanbeasmoata ? Mode: Alaska Select mode type ? Arizona Arkansas Please keep your remote control in the vicinity of your receiver throughout the installation process. Scan KC1094 NOTE FOR STEP 7: The mode menu may not be present on all receivers. The 110, 119, 129 trio will work for most of the country. The antenna unit may have trouble locking onto the 129 when in the northeastern United States (you can use the Dish Diagnostics Screen after a scan to check this). If the antenna unit does not lock onto the 129, choose the 61.5, 110, 119 trio. Any programming from the 129 will not be available when using the 61.5, 110, 119 trio. Reception from the 129 may be difficult in this area. Choose the 61.5, 110, 119 trio. 129 119 110 KC1149 61.5 7. Use the arrow buttons on your remote to highlight the mode menu. Press Select on your remote to open the mode menu. Use the arrow buttons on your remote to highlight the mode you wish to select. Press Select on your remote. Page 10 Install � Test Installation Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Pair Remote Control Test Installation Activate Receiver Download Software Summary Mobile Antenna Setup Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north. Once you have completed the selections below, please select Scan. State: Mode: M innesota ? SSeelleecctt mmooddee ttyyppee ? WA 1 TV(110, 119, 129) WA 1 TV(61.5, 110, 119) Please keep your remote control in the vicinity of your receiver throughout the installation process. Scan KC1093 8. Use the arrow buttons to highlight "Scan" and press Select. This screen will appear while the antenna scans for satellites. The satellite signals are being acquired. When complete, the system will proceed to the next step automatically. 9. You are now ready to activate your receiver. Call a DISH mobile antenna specialist to activate your receiver. 1-800-963-DISH (3474) Install � Test Installation Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Pair Remote Control Test Installation Activate Receiver Download Software Summary Mobile Antenna Setup Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north. Once you have completed the selections below, please select Scan. State: M innesota ? Mode: WA 1 TV(110, 119, 129) ? Please keep your remote control in the vicinity of your receiver throughout the installation process. Scan KC1111 Install � Test Installation Pair Remote Control Testing Installation Test Installation Activate Receiver Please wait while satellite signals are acquired. When complete, the system will Check SwpitrcohceSetdattoutshPernoegxrtestsesp automatically. Download Software Do not move or disturb your mobile Please waitawnhteilnenyaoudrusriwnigtcthheinisntsatlalalltaiotinonispcrhoecceksesd. . Summary Acquiring satellite signals Stop 4 minutes remaining Please keep your remote control in the vicinity of your receiver throughout the installation process. Satellite 110 Tuner 1 Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Retest Installation Turn Alternate On 058 Select Turn Alternate On if you live outside of the continental U.S. KC951 Install � Test Installation Pair Remote Control Test Installation Activate Receiver Download Software Summary Please keep your remote control in the vicinity of your receiver throughout the installation process. Testing Installation Please wait while satellite signals are acquired. When complete, the system will proceed to the next step automatically. Do not move or disturb your mobile antenna during the installation process. Acquiring satellite signals 4 minutes remaining Satellite 110 119 129 Tuner 1 Conn Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Retest Installation Turn Alternate On Select Turn Alternate On if you live outside of the continental U.S. KC952 Install � Activate Receiver Call 1-800-333-DISH (3474) Receiver ID XXXXXXXXXX-XX for assistance. Smart Card ID XXXXXXXXXX-XX Pair Remote Control Test Installation Activate Receiver Download Software Summary Activate your Receiver Activation Status Waiting for activation signal... To activate your receiver, please call 1-800-333-DISH (3474). Please keep your remote control in the vicinity of your receiver throughout the installation process. Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Satellites 110,119,129,Conn Software version U418 Switch Mobile KC953 Page 11 NEW AND UNACTIVATED RECEIVER NEW AND UNACTIVATED RECEIVER After calling to activate your receiver, a software download will begin. Do not disturb or unplug your receiver during this process! Install � Test Installation Call 1-800-333-DISH (3474) Receiver ID XXXXXXXXXX-XX for assistance. Smart Card ID XXXXXXXXXX-XX Pair Remote Control Test Installation Activate Receiver Download Software Summary Downloading Wally software. Please do not disturb or unplug your DISH receiver during the download. This step should take no longer than 20 minutes to complete. When complete, the receiver will reboot automatically. Waiting to download... Checking for available downloads. Please keep your remote control in the vicinity of your receiver throughout the installation process. Please remain on the line if you are in the process of activating your receiver. KC954 10. When the download is complete, the installation summary will appear. Use the arrow buttons on your remote to highlight "Activate Receiver" and press Select. Install � Summary Software Version U418 Receiver ID XXXXXXXXXX-XX Call 1-800-333-DISH (3474) for assistance. Smart Card ID XXXXXXXXXX-XX ! Internet Connectivity Internet: Not Connected Use your internet connection to access free and paid on-demand titles, get proactive customer support, and more. Get Connected TV Settings Resolution: 480p ! Remote Control Settings Paired TV: Not Set Receiver Activation Status: Not Activated Set Resolution Set up your remote to control your TV. Pair to your TV Activate Receiver Press the SYS INFO button on the front of your receiver for more information. Watch TV KC955 The receiver activates. This may take a while. PLEASE BE PATIENT. Install � Activate Receiver Call 1-800-333-DISH (3474) Receiver ID XXXXXXXXXX-XX for assistance Smart Card ID XXXXXXXXXX-XX Pair Remote Control Test Installation Activate Receiver Download Software Summary Activate your Receiver Activation Status Activating.... To activate your receiver, please call 1-800-333-DISH (3474). Receiver ID XXXXXXXXXX-XX Software version U418 Smart Card ID XXXXXXXXXX-XX Switch Mobile Please keep your remote control in the vicinity of your receiver throughout the installation process. Satellites 110,119,129,Conn KC956 The installation summary screen confirms receiver activation. Page 12 Install � Summary Software Version U418 Receiver ID XXXXXXXXXX-XX Call 1-800-333-DISH (3474) for assistance. Smart Card ID XXXXXXXXXX-XX ! Internet Connectivity Internet: Not Connected Use your internet connection to access free and paid on-demand titles, get proactive customer support, and more. Get Connected TV Settings Resolution: 480p ! Remote Control Settings Paired TV: Not Set Receiver Activation Status: Activated Set Resolution Set up your remote to control your TV. Pair to your TV Activate Receiver Press the SYS INFO button on the front of your receiver for more information. Watch TV KC957 NEW AND UNACTIVATED RECEIVER 11. Use the arrow buttons on your remote to highlight "Watch TV" and press Select. Install � Summary Software Version U418 Receiver ID XXXXXXXXXX-XX Call 1-800-333-DISH (3474) for assistance. Smart Card ID XXXXXXXXXX-XX ! Internet Connectivity Internet: Not Connected Use your internet connection to access free and paid on-demand titles, get proactive customer support, and more. Get Connected TV Settings Resolution: 480p ! Remote Control Settings Paired TV: Not Set Receiver Activation Status: Activated Set Resolution Set up your remote to control your TV. Pair to your TV Activate Receiver Press the SYS INFO button on the front of your receiver for more information. Watch TV KC958 The receiver will acquire signal. Acquiring Signal 535 This should take no more than 5 minutes to complete... KC959 12. Watch TV! NOTE: Your Wally should have downloaded its program guide already. Check and make sure the full guide is available. If it is not, you will need to reset the Wally for it to download the full guide. If there is a software update available for your Wally, it will automatically download when you put your Wally in standby mode. You can now use STANDARD OPERATION on page 14. Page 13 STANDARD OPERATION IF YOUR RECEIVER IS NEW AND UNACTIVATED, MAKE SURE TO DO THE FIRST-TIME SETUP PROCEDURE ON PAGES 8-13 FIRST. WHILE IN USE, DO NOT BLOCK THE ANTENNA UNIT'S LINE OF SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME! Place on a reasonably level surface Pointing the handle approximately north may speed up scan time, but is not required for a successsful search OBSTRUCTIONS ANTENNA UNIT KC1148 SATELLITES IN SOUTHERN SKY IMPORTANT! If you move the antenna unit any time during or after the scan, you will have to repeat the scan. NOTE: This manual shows graphics for a DISH Wally receiver. If you have a ViP model receiver, you can access the KING One with ViP Receiver Owner's Manual by going to kingconnect.com/support. Click on "Owners Manuals" and choose the manual for KING One with ViP receiver. 1. After connecting and turning on your equipment, the Wally Startup screens will appear (this may take several minutes). NOTE: If the Wally Standby screen appears, press any button on your remote to continue. STANDARD OPERATION IMPORTANT! Your TV screen may look different from what is shown in this manual. Screen information may vary depending on choices you make. For best results, follow the on-screen instructions. Page 14 2. After the Wally starts up, the Mobile Antenna Setup screen will appear. STANDARD OPERATION NOTE FOR STEP 3: The mode menu may not be present on all receivers. The 110, 119, 129 trio will work for most of the country. The antenna unit may have trouble locking onto the 129 when in the northeastern United States (you can use the Dish Diagnostics Screen after a scan to check this). If the antenna unit does not lock onto the 129, choose the 61.5, 110, 119 trio. Any programming from the 129 will not be available when using the 61.5, 110, 119 trio. Reception from the 129 may be difficult in this area. Choose the 61.5, 110, 119 trio. 129 119 110 KC1149 61.5 3. Use the arrow buttons on your remote to highlight the mode menu. Press Select on your remote to open the mode menu. Use the arrow buttons on your remote to highlight the mode you wish to select. Press Select on your remote. Page 15 STANDARD OPERATION 4. Use the arrow buttons on your remote to highlight the state menu. Press Select on your remote to open the state menu. Use the arrow buttons on your remote to highlight the state you are currently in. Press Select on your remote. (State selection will be saved.) 5. Use the arrow buttons on your remote to highlight "Scan." Press Select on your remote. The scan will begin and may take up to several minutes to complete. This screen will appear during the scan. When the scan is complete, the Acquiring Signal screen will appear. Page 16 STANDARD OPERATION After your receiver has acquired the signal, the program guide will download. This may take up to 10 minutes to complete (potentially longer if an external hard drive is connected). 6. When the guide has downloaded, live TV will appear. Enjoy! OPERATING NOTES: If you move the KING One Pro while in use, or get a screen indicating complete signal loss, you will have to perform a new scan to restore programming by going to the Mobile Antenna Setup screen as follows: Press the HOME button to return to the home page. Choose "Settings" and then "Diagnostics." Choose "Dish 3" and then "Test Installation 5." This will take you back to the Mobile Antenna Setup screen. Initiate a new scan. When in the northeastern United States, television programming from the 129 satellite may not be available (see page 15). If your system is inactive for an extended period of time, you may have to call DISH Customer Service at 1-800-333-DISH (3474) to reauthorize your receiver. If your receiver has not been used for a while the 013 error message may appear. Call 1-800-333-DISH (3474) and follow the prompts to reauthorize your receiver. Note that if channel 101 appears, scroll channel up or down to make sure 013 error message does not appear. You can view your programming when your receiver has been authorized and the guide has finished downloading. Page 17 SECOND RECEIVER OPERATION IMPORTANT! If your second receiver is new and unactivated, you must first connect it to the MAIN port and do an initial setup as described in the New and Unactivated Receiver Section starting on page 8. INITIAL SETUP FOR SECOND RECEIVER 1. Make sure your second receiver has been properly set up and activated (while connected to the MAIN port) as described in the New and Unactivated Receiver Section (page 8). 2. Connect your properly activated main receiver to the MAIN port. Run a scan to lock onto the satellites. 3. Connect the second receiver to the AUX port. Antenna must be locked on with main receiver connected to MAIN port. 4. Run a check switch test on second receiver. When test is complete, save the results. DOWNLOADING PROGRAMMING TO THE SECOND RECEIVER 5. After completing the check switch test, reset the second receiver by pressing the POWER button on the front panel for 10 seconds. The receiver will reboot and go into sleep mode (green light on front panel will be off). Press Select to wake it up. The receiver will then download the program guide to show only the channels available on the current satellite as determined by the channel selected on the main receiver. Downloading the new program guide can take up to five minutes to complete. The channels available on the second receiver are determined by the channel/satellite selected on the main receiver. For example, if you select a channel on the main receiver that is broadcast from the 119 satellite, then the second receiver will be able to view any channel broadcast from the 119 satellite. If you switch channels on the main receiver to one that is broadcast from a different satellite, (for example, your channel was broadcast from satellite 119 but your new channel is broadcast from the 110), the antenna will automatically switch to the 110 satellite and programming will be lost on the second receiver until you either: � Select a channel on the main receiver that is broadcast from the previous satellite (satellite 119 in this example). (or) � Reset the second receiver by running another check switch test to download the program guide for the newly selected satellite (satellite 110 in this example). NOTE: If you choose a channel on the main TV that causes the antenna to switch satellites, you may have to run a check switch on the second receiver. Page 18 ACCESSORIES (Sold separately - see the satellite antenna accessories page at kingconnect.com) MB700 Quick Release Roof-Mount Kit Allows you to easily use your KING One Pro as either a roof-mounted or portable antenna. KING Antenna not included. MB500 Mounting Bracket CB1000 Carry Bag KING One Pro fits securely inside. Features include zippered cover, foam padding, carry handles and pockets for cables, receiver and remote. KING Antenna not included. TR1000 Tripod Mount Allows you to position your KING One Pro almost anywhere for best line of sight to satellite. Keeps antenna off the ground away from moisture. KING Antenna not included. Allows hanging of antenna unit on vehicle window or included hanger bracket. For stationary use only. Vehicle must not be in motion while antenna unit is on window or hanger bracket. KING Antenna not included. MB160 Mounting Bracket The KING One Pro is not compatible with the MB100 Mounting Bracket. Use of the MB100 will void warranty. The use of any unauthorized mounting bracket will void warranty. KING Antenna not included. Page 19 TROUBLESHOOTING GENERAL Symptom Possible Cause Antenna unit does not scan for satellites. No power to antenna unit. Troubleshooting Make sure antenna unit is connected to power inserter. Make sure power supply is plugged in and connected to power inserter. Antenna unit scans but no picture on TV. Improper connections made. Make sure antenna unit is connected to power inserter, and power inserter is plugged in. Make sure powered receiver is connected to TV and the power inserter. Antenna unit scans but does Line of sight obstruction. not find satellite. Move antenna unit to have a clear view of the southern sky. Start a new scan. Picture on TV goes in and out. Temporary obstruction of signal. Heavy rain or snow may cause loss of signal. Reception will improve as weather clears. Make sure nothing is temporarily blocking view to the southern sky (like tree branches blowing in the wind). If you connect or install the antenna unit using any of the vehicle's internal wiring/coax, and the antenna unit does not work properly, it could be the vehicle's wiring/coax. Connect a known good coax directly from the antenna unit to the power inserter and see if the problem goes away. If it does, the vehicle's wiring/coax is at fault. KING is not responsible for faulty vehicle wiring/coax. Page 20 WALLY RECEIVERS Symptom/Message Possible Cause Troubleshooting "SmartCard Not Inserted" message (021) on startup. SmartCard is not fully seated in Wally slot. Your SmartCard is located on the left side of the Wally. Pull out the SmartCard and insert it back into the slot. Make sure the arrow on the SmartCard is facing up and is inserted first into the receiver. If there is not a SmartCard in your receiver please call 1-800-333-DISH. My remote is not working. Remote is in wrong mode. Your batteries may need to be replaced. Your remote is not currently paired with your receiver. If you think the remote is paired, but in the wrong mode, press the "SAT" button on the left side of the remote. Check to make sure the batteries are properly inserted in your remote. If "SAT" on the front top of the remote does not light up when you press the SAT button on the left side of the remote, replace the batteries. To pair your remote, press the "SYS INFO" button on the front of the Wally and then press the "SAT" button on the left side of your remote. Complete Signal Loss 015A Obstructions to the KING One Pro's Make sure nothing is blocking the KING One view of the southern sky, such as tree Pro's view of the southern sky, such as tree branches, severe rain, etc. branches, severe rain, or other obstructions. Coax cable not connected properly between your Wally and the KING One Pro. Check that the coax cable between your Wally and the KING One Pro is connected properly and hand-tightened. You have selected a local channel but First, verify you have reception by selecting a are outside of its spot beam area. nationally broadcast channel (CNN, ESPN, etc.). Then call DISH at 1-800-333-DISH to have your locals switched to your current area. KING One Pro has been moved. If KING One Pro has been moved, initiate a new scan. Channel Signal Loss - 004 KING One Pro has not tracked to the appropriate orbital slot upon channel change. There may be an obstruction blocking signal from the newly chosen satellite. Verify there are no obstructions, or move KING One Pro to have a better view of southern sky and initiate a new scan. Once your system has found its satellites, it may take a few minutes to download the electronic program guide and acquire signal before live TV appears. Page 21 Symptom/Message Possible Cause Troubleshooting All Satellites Not Found - 150 Obstructions to the KING One Pro's Make sure nothing is blocking the KING One view of the southern sky, such as Pro's view of the southern sky, such as tree tree branches, severe rain, etc. branches, severe rain, or other obstructions. Your physical location may be outside the footprint of the desired orbital slot. Unplug the power cord of your receiver for 10 seconds and plug it back in. It may take up to 5 minutes for your receiver to power back on. No Satellites Found - 151 Obstructions to the KING One Pro's Make sure nothing is blocking the KING One view of the southern sky, such as Pro's view of the southern sky, such as tree tree branches, severe rain, etc. branches, severe rain, or other obstructions. Coax cable not connected properly Check that the coax cable between your receiver between your receiver and the KING and the KING One Pro is connected properly and One Pro. hand-tightened. Unplug the power cord of your receiver for 10 seconds and plug it back in. It may take up to 5 minutes for your receiver to power back on. OTA Channel Signal Lost 739 The signal has been lost for this over-the-air channel. This can be due to relocation or realignment of the antenna. Possible obstruction of the signal. Reposition antenna into optimal position to get clearest signal. May need to scan again for OTA channels. Remove obstruction from signal path. OTA Tuner Module Not Detected - 978 An over-the-air (OTA) tuner module has been removed. Reinstall OTA tuner module. When this is complete the Wally will request to be reset. Select YES to reset the Wally. Local Channels Interrupted - 536 Call DISH at 1-800-333-DISH to have your locals switched to your current area. Missing Channels. The electronic program guide may not be set to "My Channels." Press the GUIDE button on your remote twice to display the "Favorite Channels" menu. Select "None" or one of your favorite channels list. You may not have the orbital slots required to view the missing television programming. Confirm that you subscribe to the missing channel by using dish.com/mychannels. Low signal strength. Because of the small size of the N/A highly portable KING One Pro, sig- nal strength may not be as strong as with a fixed home antenna. Page 22 Symptom/Message Possible Cause Unable to Access Feature - Feature not downloadable. 024 Troubleshooting Keep receiver in standby for 1 hour. Sporting Event Blackout 744 Blackout patterns are applied based N/A on the physical address on your account. Events outside the area surrounding your physical address may not be available. Outside of Viewing Area - 120 You are outside of the viewing area Call DISH at 1-800-333-DISH to have your locals of currently available channels. switched to your current area. Page 23 LIMITED WARRANTY KING One Pro Satellite Antennas are thoroughly inspected and tested before leaving the factory, and are covered by the following limited warranty from the date of original purchase: � Two-year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty. The customer is responsible for the cost of replacement parts after two years. � One-year labor warranty: The customer is not responsible for labor costs to repair unit if labor is performed within the labor warranty period. The customer is responsible for all labor costs after one year. Only KING and certified dealers may perform warranty evaluations and repairs. Depending upon the problem, KING may authorize a dealer to perform the necessary repairs. Any warranty labor outside of that performed at the factory is not covered unless 1) the product has been installed by an authorized dealer/installer or OEM manufacturer and 2) the dealer/installer receives prior authorization to perform the repair. A certified dealer must not perform any repair without first contacting KING for a Service Order Number. KING will advise the dealer on how to proceed with any repairs. Should any trouble develop during the warranty period, contact KING at (952) 345-8147. You must contact KING before the warranty period expires. The customer must supply proof of purchase (such as a dated sales receipt) when requesting warranty service. If the customer cannot supply proof of purchase, warranty period shall start 30 days after date of manufacture. If it is determined that the unit needs to be returned to KING, customer must return COMPLETE product, freight prepaid, to: KING, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453. If inspection shows the trouble is caused by defective workmanship or material, KING will repair (or at its option, replace) without charge. When returning product, KING will supply an RMA number (Return Merchandise Authorization). This number must be clearly written on the box. Failure to clearly write RMA number on box may result in delays in processing claim. Along with product, customer should include in the box: his/her name, address, daytime phone number, proof of purchase and description of the problem. This warranty does not cover installation and external wiring, or remanufactured units. This warranty does not cover damage caused by the use of an accessory other than a KING accessory designed for the product. This warranty is not transferable from the original owner. Due to the expanding and changing TV market, KING cannot be held responsible for changes made to satellite services. Software updates to address such issues are not covered under warranty. This warranty also does not apply where: � The product has been abused, misused, improperly installed or improperly maintained. � The product has been used with an accessory other than a KING accessory designed for the product. � Repairs have been made or attempted by others that are not certified by KING to do such repairs. � Repairs are required because of normal wear and tear. � Alterations have been made to the product. � The product or any associated component has been opened without authorization or disassembled to any degree. � Damage has been caused by power washing. � Circumstances beyond the control of KING cause the product to no longer operate correctly. � Customer is not the original owner. In no event shall KING be liable for any indirect, incidental, or consequential damages from the sale or use of the product. This disclaimer applies both during and after the term of this warranty. KING disclaims liability for any implied warranties, including implied warranties of "merchantability" and "fitness for a specific purpose," after the term of this warranty. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Page 24 FCC GUIDELINES This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not incur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: � Reorient or relocate the receiving antenna. � Increase the separation between the equipment and the receiver. � Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. � Consult the dealer or an experienced radio/TV technician for help. Page 25 Simply better, by design.TM 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingconnect.com �2019 KING 23433 Rev A All trademarks are the sole property of their respective owners.
