2. Install/Update Instructions NOTE: This document is an addendum to the Avocent DSView™ 4.5 software user documentation and contains information regarding the patches applied to DSView™ 4.5 software since the last full release.
Run the setup.exe and then follow the on-screen instructions. b. For installation on a Linux system: From a command line, type ./install.bin, sh ...
VERTIVTM Avocent® DSViewTM 4.5 Management Software Service Pack 11 (SP11) Release Notes VERSION 4.5.0.558, May 31st, 2019 Release Notes Section Outline 1 Software/Hardware Support 2 Install/Update Instructions 3 Language Support Information 4 Client Browser Support Information 5 Viewer Support and Version Information 6 Server Operation System Support Information 7 Change Log Information (Fixed Issues and New Features) 8 Known Issues 9 Devices Supported 10 Plug-In Information and Versions 11 Using a Virtual Machine 12 Additional Comments 1. Software/Hardware Support IMPORTANT NOTE: Before upgrading to the Avocent® DSViewTM 4.5 software for any service pack at SP5 or higher, you must validate that the hardware to be used in DSViewTM has full integration software support with this release. The latest status list of hardware compatible with the DSViewTM software, as well as links to plug-in downloads, is available here: https://www.vertiv.com/en-us/support/software-download/software/avocent-dsview-software-downloads/ For more information, contact your appropriate Technical Support representative. NOTE: Also prior to upgrading, it is highly recommended that you make a backup of the current Avocent® DSViewTM database using the DSViewTM Backup/Restore tool as a safeguard against potential upgrade issues. 2. Install/Update Instructions NOTE: This document is an addendum to the Avocent® DSViewTM 4.5 software user documentation and contains information regarding the patches applied to DSViewTM 4.5 software since the last full release. This patch updates Avocent® DSViewTM software version 4.5 SP10 (Dec 10, 2018) or prior version to the latest version of DSViewTM software (listed at the beginning of these release notes). This patch is provided as a full installation package of the DSViewTM management software. In order to install Avocent® DSViewTM 4.5 software on the same server as DSViewTM 3 software, the DSViewTM 3 software must first be backed up and uninstalled before attempting to install the new software. NOTE: Avocent® DSViewTM 4.5 software must be installed on a 64 bit server class machine. During the DSViewTM software installation, the user will have the option to install PostgreSQL or point to an existing instance of the database. Page 1 of 11 First Time Installation NOTE: For the first time installation scenario, you must be logged in as a local administrator. To install the DSViewTM 4.5 software for the first time: 1. Begin the DSViewTM software installation using one of the following methods: a. For installation on a supported Windows system: Run the setup.exe and then follow the on-screen instructions. b. For installation on a Linux system: From a command line, type ./install.bin, sh install.bin or bash install.bin, then follow the on-screen instructions. i. For SUSE Linux users: Update "/etc/hosts" file with <Short-Hostname> of the server. Then, run "hostname <Short-Hostname>" from the command line before installing the DSViewTM 4.5 software. 2. On the PostgreSQL Installation screen, select Existing database to connect to a remote installation of PostgreSQL or a pre-installed PostgreSQL, or the software will install a DSViewTM software pre-included version of the PostgreSQL database (version 9.4.4). 3. Modify the following PostgreSQL configuration files before using a remote installation of PostgreSQL or an existing PostgreSQL as a DSViewTM 4.5 software database: a. Under the PostgreSQL Install Folder/Data folder, append "custom_variable_classes = 'symmetric'" at the end of the postgresql.conf file. This is only required for PostgresSQL version 9.0, and not required on version 9.4. b. Under the PostgreSQL Install Folder/Data folder, add "host all all <DSViewServerIP>/32 md5" to the pg_hba.conf file. 4. When the installation is complete, the DSViewTM 4.5 software can be launched from the web browser by accessing the following URL: https://<DSViewServerIP>:<DSViewPort>/dsview NOTE: If an older version of the Avocent® DSViewTM software was uninstalled from this server, some folders from the old installation may be left behind. To prevent these folders from interfering with the current installation, delete the DSView install folder and PostgreSQL folder before proceeding with the installation. These folders are, by default, located in C:\Program Files (Windows®) or /usr/local (Linux) or /export/home on Solaris. NOTE: Also, ensure the following information is true on a Windows® platform. These suggestions do not apply to every environment, but failed DSViewTM software installations have been resolved so far using these recommended steps. The Avocent® DSViewTM software and PostgreSQL folders are exempt from all antivirus software scanning Secondary Login Services are enabled and started Postgres users (or user group) have permissions to cmd.exe You've right-clicked in the cmd.exe shortcut (Start menu) and changed the log in to %windir% Upgrading to the New Patch NOTE: Since this patch is provided as a full installation package, you cannot manually remove this patch. You must be logged in as a local administrator, and the patch needs to be applied to each Avocent® DSViewTM 4.5 server (hub and spoke). To upgrade to this patch release: Page 2 of 11 1. Perform a replication on all spokes in the current system. 2. Back up the DSViewTM 4.5 server. 3. Begin the DSViewTM 4.5 software installation using one of the following methods: a. For installation on a supported Windows system: Run the setup.exe and then follow the on-screen instructions. b. For installation on a Linux system: From a command line, type ./install.bin, sh install.bin or bash install.bin, then follow the on-screen instructions. i. For SUSE Linux users: Update "/etc/hosts" file with <Short-Hostname> of the server. Then, run "hostname <Short-Hostname>" from the command line before installing DSViewTM 4.5 software. 3. Language Support Information The languages supported by this version of DSViewTM software are English, Simplified Chinese and Japanese. 4. Client Browser Support Information NOTE: Unless noted otherwise, both 32 bit and 64 bit browsers are supported. Microsoft Internet Explorer 11 Mozilla Firefox version 45.0 ESR Google Chrome version 53 Microsoft Edge 5. Viewer Support and Version Information The following table lists browser/viewer combinations successfully tested with a representative selection of client operating systems. Tested Browser and Viewer Combinations CLIENT SYSTEMS JAVA/ SERIAL VIEWER ACTIVE X SERIAL VIEWER HTML5 SERIAL VIEWER IE11 32-bit YES IE11 64-bit * YES Chrome 53 32-bit YES Chrome 53 64-bit YES Firefox 45 ESR 32-bit For YES Windows Client YES IE11 ONLY YES IE11 ONLY NO YES NO YES NO YES LEGACY JAVA KVM VIEWER LEGACY ACTIVE X KVM VIEWER JAVA KVM VIEWER ACTIVE X KVM VIEWER HTML5 IDRAC VIEWER** YES YES YES YES IE11 ONLY YES YES YES YES IE11 ONLY HTML5 KVM VIEWER IE11 ONLY IE11 ONLY YES NO YES NO YES YES YES NO YES NO YES YES YES NO YES NO YES YES Page 3 of 11 CLIENT SYSTEMS JAVA/ SERIAL VIEWER ACTIVE X SERIAL VIEWER HTML5 SERIAL VIEWER Firefox 45 ESR 32-bit For YES Linux Client Firefox 45 ESR 64-bit For YES Linux Client Firefox 45 ESR 32-bit For YES Mac OS Client NO YES NO YES NO YES LEGACY JAVA KVM VIEWER LEGACY ACTIVE X KVM VIEWER JAVA KVM VIEWER ACTIVE X KVM VIEWER HTML5 IDRAC VIEWER** HTML5 KVM VIEWER YES NO YES NO YES YES YES NO YES NO YES YES YES NO YES NO YES YES Microsoft Edge YES NO YES YES NO YES NO YES YES NOTE: * For the IE11 64 bit version, IE Tabs still run as 32 bit. **Suitable for iDRAC 7 and 8 running firmware version 2.30.30.30 and higher. Service Pack 11 (SP11) Viewer Versions VIEWER JAR/EXE Video Viewer AvctVideoViewer.exe Virtual Media AvctVirtualMedia.exe VNC Viewer avctVncViewer.exe RDP avctRdpViewer.exe 3rd Party/Serial AvctSerialViewer.exe Putty AvctPuttyTel.exe Java Video Viewer avctvideoviewer.jar Java Serial Viewer avctsshtelnet.jar Java Virtual Media avctVM.jar Java VNC Viewer avctVncViewer.jar VERSION 3.5.2.3 3.5.1.7 2.1.1.1 1.3.0.5 3.7.0 0.64 4.16.2.7 4.6.1.18 1.8.0.91 4.6.2.12 OS PLATFORM Win32 Win32 Win32 Win32 Win32 Win32 Linux/Solaris/Mac Linux/Solaris/Mac Linux/Solaris/Mac Linux/Solaris/Mac Page 4 of 11 VIEWER JAR/EXE Java 3rd Party/Serial New ActiveX KVM Viewer 32-bit New ActiveX KVM Viewer 64-bit New Java KVM Viewer serialconsoleviewer.jar AvctInstall32.cab AvctInstall64.cab avctVideo.jar HTML5 KVM Viewer N/A HTML5 Serial/SSH Viewer N/A VERSION 4.6.1.16 5.04.04.394 5.04.04.394 5.04.04.463 1.10.1 1.0.0 OS PLATFORM Linux/Solaris/Mac Win32 Win64 Win/Linux/Mac Win/Linux/Mac Win/Linux/Mac 6. Server Operation System Support Information Microsoft Windows Server 2008 (x64), 2008 R2 (x64), 2012 (x64), 2012 R2 (x64), 2016 (x64) SuSe Linux Enterprise Server 11.4(x64), OpenSuse 12.3 (x64) RedHat Enterprise Server 7.3 (x64), 7.5 (x64) CentOS 7.4, CentOS 7.5 7. Change Log Information (Fixed Issues and New Features) ISSUE / FER 487234-874929989 487234-871437394 DESCRIPTION After setting HTML5 as default KVM viewer, IE crashes and closes automatically when launching an ActiveX session. Memory leak issues when using SSH Pass-through CAS-02930-J1C9S7 DSView will not log the login with SSH Key User Event. CAS-03047-SOXJ6 SSH User can login if the account is disable or expired. CAS-04022-P4L7L4 Garbled text is under Assign new appliance/Assign new target/Assign new Virtualization/ Assign New Blade Chassis in Japanese. Page 5 of 11 ISSUE / FER CAS-04021-Z9X4M7 DESCRIPTION No response if click "Close" in Merge target device wiz. CAS-04020-P2R7F4 If the group name is in Japanese, garbled text occur in unit effective rights setting. CAS-04019-W8B5B5 FER If the group name is in Japanese, garbled text occur in unit>Group> Effective rights > Assign new user group. HTML5 Proxy Port usage improvement FER New Unit Group Web Service API to manage unit groups and enhanced Unit Web Service API to add/rename/resync/remove appliances and merge/unmerge target connections. FER FER HTML5 KVM Viewer F10 Full Screen Key change HTML5 Viewer Remove sensitive information from URL and console log FER FER HTML5 KVM Viewer -- Single Cursor Support Allow Admin to Set Default Viewer for users FER New GUI API for launch SP sessions FER VMWare Viewer (VMRC) support for ESX Server and VC** NOTE: * Please refer to the SDK document (Place holder for SDK URL) for details. ** It will be necessary to download the VMware VMRC 10.0.4 or above in order to launch the VMware Viewer 8. Known Issues This release contains the following known issues: The Java Viewers (Serial, Video and VNC) may not launch when using Java Runtime Environment (JRE) versions less than 1.8.0.72. Legacy viewers support 32 bit browsers only. The RDP Viewer and Putty will not work if the client machine does not have the Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) installed. For an Avocent® Universal Management Gateway appliance target, the HTML 5 Proxy will not work if Use dedicated WSS port is enabled on the appliance side. It will be necessary to download the VMware VMRC 10.0.4 or above in order to launch the VMware Viewer. Page 6 of 11 The Avocent® DSViewTM software dial-out from Linux requires root access. There is a known issue when attempting to upgrade from Avocent® DSViewTM software version 4.5.0.190 or older versions to DSViewTM software version 4.5.0.247 or newer versions on CentOS 7 and RedHat 7. The work-around for this issue is to perform a database backup of the current DSViewTM version, do a fresh install of the newer DSViewTM software version and restore the database using the backup. For a spoke, delete the spoke from the hub, do a fresh install on the spoke server and re-register to the hub. An open Java-based viewer session will not automatically be closed by the Avocent® DSViewTM software if the user logs out of the software. This is a side effect of removing Java support from the browsers. Do not use hostnames (DNS defined names) for addressing appliances. Use the IP address only. The Avocent® DSViewTM software does not support NTLM SSO for Windows Server 2012 and Windows Server 2016. JCE Extension Library needs to be downloaded to support Kerberos SSO on Windows 2016. SUSE11 installs requires at least 8GB memory. Digi Rapidport/4 USB Modem is not compatible with Windows Server 2016. The Avocent® DSViewTM software no longer supports Kerberos SSO in a Windows Server 2008 OS. 9. Devices Supported Avocent® Devices Avocent® ACS 6000 advanced console servers Avocent® ACS 5000 advanced console servers Avocent® ACS 8000/800 advanced console systems Avocent® AutoView 2108/ 2216 and 3108/3216 switches Avocent® MergePoint UnityTM 1016, MergePoint UnityTM 1016DAC, MergePoint UnityTM 104E, MergePoint UnityTM 108E, MergePoint UnityTM 108EDAC, MergePoint UnityTM 2016, MergePoint UnityTM 2016DAC, MergePoint UnityTM 2032, MergePoint UnityTM 2032DAC, MergePoint UnityTM 4032, MergePoint UnityTM 4032DAC, MergePoint UnityTM 8032 and MergePoint UnityTM 8032DAC KVM over IP and serial console switches Avocent® Power Management Distribution Unit (PM PDU) PM 1000/2000/3000 PDUs Avocent® SPC power control devices Avocent® Universal Management Gateway 2000, 4000 and 6000 appliances VertivTM Devices VertivTM Rack PDUs( MPH2TM/MPXTM PDUs with RPC-2000 cards) VertivTM Geist Upgradeable 2 (GU2) and R-Series (RCM, RCU) rPDUs running firmware 5.3.0 or later. Liebert® Devices Liebert® GXT4TM UPS devices Liebert® MPHTM, MPXTM PDUs (with RPC-1000 cards) Other Devices Page 7 of 11 APC AP78xx, AP79xx, AP8881, AP8661 and AP8941 PDUs Blade, Dell DRAC MC, Dell M1000e, FSC BX600, Generic Blade Chassis, HP BladeSystem, HP BladeSystem c-Class, HP BladeSystem p-Class, IBM BladeCenter, IBM BladeCenter H, IBM BladeCenter HT, IBM BladeCenter T Citrix XenServer 6.5 Standard Dell 2161DS-2, Dell 2321DS, Dell 4161DS and Dell 8321DS appliances Dell Remote Console Switch (1082DS/2162DS/4322DS) product family FCL Plug-in to support FW Digital KVM Switch product line FW-D1008NP, FW-D2016NP, FW-D2032NP, FW-D4016NP, FW- D8032NP Fujitsu KVM s4 Appliance product family KVM s4-0812, KVM s4-1622, KVM s4-3242 HP Console Switch G2 product family Server Console Switch G2 0x2x16, Server Console Switch G2 0x2x32, IP Console Switch G2 1x1Ex8, IP Console Switch G2 2x1Ex16, IP Console Switch G2 4x1Ex32 HP G3 KVM Console Switch 0x1x8 G3 KVM Console Switch, 0x2x16 G3 KVM Console Switch IBM Console Switch GCM16/32 product family KVM Switch product family: 1x1x8 switch, 2x1x16 switch, 8x1x32 switch Lenovo GCM 16/32 console switch product family Lenovo LCM 8/16 switch product family Microsoft Hyper-V2 on Windows 2008 R2 Microsoft Hyper- V3 on Windows 2012 and 2012 R2 MPI Intelligent PDU family Server Technologies Sentry Switched CDU CW-8H1*, CW-8H2*, CW-16V1*, CW-16V2*, CW-24V2*, CW-24V3*, CW-32VD1*, CW-32VD2*, CW-48V5Z454-A1P, CW-24VY-L30M, CWG-24V4Z423A9/QR, CW-8H1A413,CW-24V4K425A9, STV4501C,STV-6502M and STV-4501C (supported models may change; contact Avocent Technical Support for current information) NOTE: Models with an asterisk (*) must be attached to a managed appliance such as the Avocent® MergePoint UnityTM KVM over IP and serial console switch. VMware 5.5, VMware 5.5u2, VMware 6.0, VMWare 6.5 and VMWare 6.7 NOTE: It will be necessary to download the VMware VMRC 10.0.4 or above in order to launch the VMware Viewer 10. Plug-in Information and Versions NOTE: All plug-ins listed below are shipped with the DSViewTM software. Pre-Installed plug-ins are automatically loaded into the DSViewTM software and are ready for use. Optional plug-ins must be loaded into the DSViewTM software to be used. It is recommended that only plug-ins that will be used be loaded. NOTE: The minimum recommended plug-in versions to be used with this software version are listed in the table that follows. Please see the Avocent® Universal Management Gateway appliance plug-in release notes for features affecting this plug-in in this release of Avocent® DSViewTM software. The release notes can be found at www.vertiv.com. Please use the recommended Virtualization plug-in version with the Avocent® DSViewTM software for support for vMotion and Microsoft VMM. This version of the software supports SCVMM 2008 installed on Windows 2008 R2 and SCVMM 2012 installed on Windows 2012 R2. Page 8 of 11 PLUG-IN Avocent® ACS 8000 console system Avocent® ACS 6000 console server Avocent® ACS 5000 console server Avocent® MergePoint UnityTM KVM over IP and serial console switch Avocent® Power Management Distribution Unit (PM PDU) Avocent® Universal Management Gateway appliance Blade Chassis Support VertivTM RPC2 and Rack PDU Support Infrastructure Liebert® Rack PDU Support Virtualization Geist rPDU APC MasterSwitch RPDU Support Avocent® AutoViewTM Switch Avocent® AutoViewTM Switch for Dell Dell® Remote Console Switch (1082DS/2162DS/4322DS) Fujitsu KVM s4 Appliance HP G2 Console Switch HP G3 KVM Console Switch VERSION 2.4.0.1 3.7.0.5 3.3.7 2.2.0.25243 2.0.1.8 4.2.2.21 1.2.0.55 1.1.2.4 2.0.0.20 1.1.0.31 3.0.0.673 1.0.0.4 4.0.0.12 1.30.1.4445 1.30.1.4445 1.32.0.24542 1.32.0.24542 2.2.0.25243 1.30.0.4384 PRE-INSTALLED/OPTIONAL Pre-installed Pre-installed Pre-installed Pre-installed Pre-installed Pre-installed Pre-installed Pre-installed Pre-installed Pre-installed Pre-installed Optional Optional Optional Optional Optional Optional Optional Optional Page 9 of 11 PLUG-IN IBM® Console Switch GCM16/32 Lenovo® GCM 16/32 Console Switch Lenovo® Local Console Manager (LCM) Switch Liebert® GXT4TM UPS device MPI PDU Server Tech Sentry 3 PDU Server Tech Sentry 4 PDU VERSION 2.2.0.25243 2.2.0.25243 1.30.0.4384 1.0.0.444 1.0.0.22 1.0.0.42 1.0.0.9 PRE-INSTALLED/OPTIONAL Optional Optional Optional Optional Optional Optional Optional Page 10 of 11 11. Using a Virtual Machine Avocent® DSViewTM management software will run on a Virtual Machine (VM). The following specifications are recommended as baseline resources for installing the DSViewTM software. Depending on the size of the DSViewTM software database, these specifications may need to be increased to improve software performance. NOTE: VMware administrators should monitor the performance of the VM to ensure that the appropriate resources are provided to support the software system. Recommended VM Requirements for running the Avocent® DSViewTM Software NOTE: It is recommended that vMotion and Ballooning be disabled for this VM scenario. The minimum required specifications for setting up a VM to run the DSViewTM software are as follows: 6 GB RAM (Reserved) 1-2 vCPUs (1 core) 40+ GB HDD (<7000 target devices)/ 80+ GB HDD (>7000 target devices) 1 NIC dedicated 100% (VMXNET3- 1 GB or 10 GB suggested) The following best practices are recommended for improved performance on VMs in a VMware environment: Verify that the Avocent® DSViewTM software VMs sharing a vSwitch connected via an NIC are not connected to an oversubscribed network switch. Verify that the Avocent® DSViewTM software VMs are not connected to an oversubscribed storage LUN. Verify that the Avocent® DSViewTM software VMs are not placed on oversubscribed server hardware. Ensure there are no issues with switches or ports that are oversubscribed due to too many VMs sharing a single port or VLAN. Ensure there is available spare capacity in datastores and ensure you are not queuing during peak business hours. NOTE: Queuing is when there is not enough IO being processed by your storage unit and reads/writes are backing up (or queuing). Monitor all resource thresholds to ensure more hardware resources are added before your warning thresholds are breached. Allowing an ESXi host to be oversubscribed puts its VMs at a risk of poor performance. 12. Additional Comments Latest versions of the Mozilla Firefox browser on a Windows client no longer support ActiveX, all ActiveX viewers are now eliminated from use on this browser. Due to limited resources for HTML5 Viewers with Microsoft Internet Explorer browsers, the All Targets Live option in Scan mode is disabled when using Microsoft Internet Explorer browsers. Page 11 of 11Microsoft Word 2016