To provide you with the best service, please follow the instructions below. Secrid BV Antwoordnummer 16067 2501 VE Den Haag The Netherlands Returns process £ £ £ TIP Secrid products are often too small to receive a track & trace code, a tracking number that allows you to follow your shipment. Please make sure you use a box that will be sent ...
GB Returns process RETURNING A PRODUCT FROM THE SECRID WEBSHOP To provide you with the best service, please follow the instructions below. Pack your Secrid product(s) and 1 completed Returns Form in the same box Cut off the return label at the 2 bottom of this page and tape it to the box Drop off your package free of 3 charge at the nearest Royal Mail customer service point If you have paid for the order, 4 you'll receive a refund within 14 days £ £ £ TIP Secrid products are often too small to receive a track & trace code, a tracking number that allows you to follow your shipment. Please make sure you use a box that will be sent as a package (larger than 38 x 26.5 x 3.2 cm) and keep the proof of postage. WE'RE HAPPY TO HELP If you have any questions or remarks, feel free to reach out to us. Our customer care team is available on business days from 08:00 to 18:00. SECRID RETURN & REPAIR +31 (0)70 390 2180 returns@secrid.com secrid Secrid BV Antwoordnummer 16067 2501 VE Den Haag The Netherlands reRpEPLY paPAID NO STAMP REQUIRED PLEASE DO NOT CHARGE THE CUSTOMER. This is a UPU accepted label for returning goods up to 2 kg free of charge to an international reply number. GB Returns form CONTACT INFORMATION This way we can ensure that the correct order is processed and the refund goes to the right account. ORDER NUMBER You can find this number in the e-mail you received after placing your order in the Secrid webshop. First name: Last name: W G B-- PRODUCT(S) & REASON FOR RETURN We appreciate your feedback and are committed to providing you with the best products and service. Serial number: Reason: -- -- 123456789 -- -- 123456789 -- -- 123456789 -- -- 123456789 Choose from the reasons below and tick above which applies. 1. Looked different in webshop 2. Ordered multiple products 3. Other product than ordered 4. Product doesn't work 5. Ordered wrong 6. Cheaper elsewhere 7. I changed my mind 8. It was a gift 9. Other, namely... WHERE CAN I FIND THE SERIAL NUMBER? You can find this unique code on the inside of the aluminum where the cards are placed. made in HOLLAND-EU ABC123-4567-89DE made in HOLLAND-EU ABC123-4567-89DEAdobe InDesign 15.0 (Macintosh) macOS Version 10.15.4 (Build 19E287) Quartz PDFContext, AppendMode 1.1