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dahua VTH5422HW IP Indoor Monitor User Manual

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User Manual

Zhejiang Dahua Vision Technology Co., Ltd VTH5422HW IP Indoor Monitor SVN-VTH5422HW SVNVTH5422HW vth5422hw

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Digital VTH
User's Manual
V1.0.0

Foreword

General

This document mainly introduces function, structure, networking, installation process, debugging, UI operation and technical parameter of digital VTH products.

Device Update

Do not cut off the power supply during upgrade. Power can be cut off only after the device completes upgrade and reboots.

Safety Instructions

The following categorized signal words with defined meaning might appear in the Manual.

Signal Words

Meaning

DANGER

Indicates a high potential hazard which, if not avoided, will result in death or serious injury.

Indicates a medium or low potential hazard which, if not avoided,
WARNING could result in slight or moderate injury.

CAUTION

Indicates a potential risk which, if not avoided, could result in property damage, data loss, lower performance, or unpredictable result.

TIPS NOTE

Provides methods to help you solve a problem or save you time.
Provides additional information as the emphasis and supplement to the text.

Revision History

Version V1.0.0

Revision Content First release.

Release Time November 2020

About the Manual

The Manual is for reference only. If there is inconsistency between the Manual and the actual product, the actual product shall prevail.
We are not liable for any loss caused by the operations that do not comply with the Manual. The Manual would be updated according to the latest laws and regulations of related regions. For
detailed information, see the paper User's Manual, CD-ROM, QR code or our official website. If there is inconsistency between paper User's Manual and the electronic version, the electronic version shall prevail.

All the designs and software are subject to change without prior written notice. The product updates might cause some differences between the actual product and the Manual. Please contact the customer service for the latest program and supplementary documentation.
There still might be deviation in technical data, functions and operations description, or errors in print. If there is any doubt or dispute, please refer to our final explanation.
Upgrade the reader software or try other mainstream reader software if the Guide (in PDF format) cannot be opened.
All trademarks, registered trademarks and the company names in the Manual are the properties of their respective owners.
Please visit our website, contact the supplier or customer service if there is any problem occurred when using the device.
If there is any uncertainty or controversy, please refer to our final explanation.
II

Important Safeguards and Warnings
The following description is the correct application method of the device. Please read the manual carefully before use, in order to prevent danger and property loss. Strictly conform to the manual during application and keep it properly after reading.
Operating Requirement
Do not place expose the device to direct sunlight or heat sources. Do not install the device in a humid, dusty or fuliginous area. Install the device on a stable location horizontally to prevent it from falling. Prevent liquid from flowing into the device. Install the device at well-ventilated places and do not block its ventilation opening. Use the device only within rated input and output range. Do not disassemble the device by yourself.
Power Requirement
Use the product with electric wires recommended in this area and within rated specification. Use power supply that meets SELV (safety extra low voltage) requirements, and supply power
with rated voltage that conforms to Limited Power Source in IEC60950-1. See the device label for specific power supply requirements. Appliance coupler is a disconnecting device. Keep an angle that facilitates operation during normal use.
III

Table of Contents
Foreword............................................................................................................................................................ I Important Safeguards and Warnings............................................................................................................. III 1 Product Overview.......................................................................................................................................... 1
Introduction ................................................................................................................................................................................. 1 Function......................................................................................................................................................................................... 1 2 Network Diagram .......................................................................................................................................... 3 2-wire System .............................................................................................................................................................................. 3 Digital System.............................................................................................................................................................................. 3 3 Preparation and Commissioning.................................................................................................................. 6 Preparation ................................................................................................................................................................................... 6
3.1.1 VTO Settings ................................................................................................................................................................... 6 3.1.2 VTH Settings .................................................................................................................................................................13 Commissioning ......................................................................................................................................................................... 25 3.2.1 VTO Calling VTH ..........................................................................................................................................................25 3.2.2 VTH Monitoring VTO..................................................................................................................................................25 4 Interface Operation..................................................................................................................................... 27 Main Interface ...........................................................................................................................................................................27 Call .................................................................................................................................................................................................28 4.2.1 Recent Call.....................................................................................................................................................................28 4.2.2 Contact ...........................................................................................................................................................................29 4.2.3 Call User..........................................................................................................................................................................30 4.2.4 Call from User ...............................................................................................................................................................32 4.2.5 Call from VTO................................................................................................................................................................33 Info.................................................................................................................................................................................................34 4.3.1 Security Alarm..............................................................................................................................................................34 4.3.2 Guest Message.............................................................................................................................................................35 4.3.3 Publish Info....................................................................................................................................................................35 4.3.4 Video Pictures ..............................................................................................................................................................36 Monitor ........................................................................................................................................................................................36 4.4.1 Monitoring VTO ...........................................................................................................................................................37 4.4.2 Monitoring IPC.............................................................................................................................................................39 4.4.3 Favorite ...........................................................................................................................................................................41 SOS ................................................................................................................................................................................................42 Setting .......................................................................................................................................................................................... 42 4.6.1 Ring Settings.................................................................................................................................................................42 4.6.2 Card Information.........................................................................................................................................................45 4.6.3 Alarm Setting................................................................................................................................................................46 4.6.4 Mode Setting................................................................................................................................................................49 4.6.5 Forward Setting...........................................................................................................................................................50 4.6.6 General Setting............................................................................................................................................................51 4.6.7 Product Info ..................................................................................................................................................................57 Project Settings.........................................................................................................................................................................58 4.7.1 Forget Password..........................................................................................................................................................58
IV

4.7.2 Network Settings ........................................................................................................................................................59 4.7.3 VTH Configuration......................................................................................................................................................59 4.7.4 VTO Configuration......................................................................................................................................................59 4.7.5 Default ............................................................................................................................................................................60 4.7.6 Reset MSG......................................................................................................................................................................60 Unlock Function .......................................................................................................................................................................60 Arm and Disarm Function.....................................................................................................................................................61 4.9.1 Arm...................................................................................................................................................................................61 4.9.2 Disarm.............................................................................................................................................................................62 5 DSS Agile VDP .............................................................................................................................................. 63 Downloading the App............................................................................................................................................................63 Registration and Login...........................................................................................................................................................64 Call Functions ............................................................................................................................................................................65 5.3.1 Forwarding Calls..........................................................................................................................................................66 5.3.2 Calling Operations......................................................................................................................................................68 Monitoring .................................................................................................................................................................................. 68 Call Records................................................................................................................................................................................70 Message ....................................................................................................................................................................................... 72 Visitor ............................................................................................................................................................................................75 5.7.1 Creating Pass ................................................................................................................................................................75 5.7.2 Visit Records..................................................................................................................................................................77 Setting .......................................................................................................................................................................................... 78
Cybersecurity Recommendations ............................................................................................. 80
V

1 Product Overview
Introduction
A digital VTH is device that can perform monitoring, voice/video call, and door unlock.
Function
Wi-Fi Networking
Connect to Wi-Fi networks.
Video/Voice Call
Make video or voice call to other VTOs and VTHs.
Monitoring
Monitor fence station, VTO and IPC devices (only supported by certain models).
SOS
Make emergency call to the Call Center.
Auto Snapshot
Take snapshots when calling or monitoring, and store them in the SD card.
DND (Do Not Disturb)
Mute all message and call notifications.
Remote Unlock
Unlock doors remotely.
Arm and Disarm
Arm and disarm 6 alarm devices.
1

Playback
Play back videos and pictures in the SD card.
Alarm
Alarms will trigger linkage and be sent to the Call Center.
Record
View call and alarm records.
Message
View messages, including videos, pictures and announcements.
2

2 Network Diagram

2-wire System

Network diagram of 2-wire system

Digital System
There are two types of digital system network: The VTH powered through PoE from the floor switch.
3

Network diagram of digital system (1)
The VTH is independently powered through a power supply. 4

Network diagram of digital system (2) 5

3 Preparation and Commissioning
Carry out commissioning to ensure that the device can realize basic network access, call and monitoring functions.
Preparation
Before commissioning: Power on the device only after there is no short or open circuit. Plan IP addresses and numbers (works as phone numbers) for every VTO and VTH. Confirm the position of the SIP server. The device must be used with a VTO that is the SIP server. This section takes a unit VTO as an
example. See corresponding user's manuals for other VTO types. Log in to the web interface of every VTO and VTH and configure all relevant information.
3.1.1 VTO Settings
3.1.1.1 Initialization
For first-time use, you must initialize the device. Make sure that the IP addresses of the PC and VTO are in the same network segment. The default IP address of VTO is 192.168.1.108.
Power on the VTO. Go to the default IP address of VTO in the browser.
Device initialization
Enter the password and confirm it, and then click Next.
6

This password is used to log in to the web interface. It must be at least 8 characters, and include a combination of at least two types among number, letter and symbol.
Set an email address
Select Email and enter your email address for resetting password. Click Next.
Initialization successful
Click OK and the it jumps to the login interface.
7

Login interface
Enter username (admin by default) and password, and then click Login.
3.1.1.2 Network Parameters
Change the IP address of the VTO to the one that you planned. Select Network Setting > Basic. TCP/IP
Enter the parameters, and then click OK. The VTO automatically restarts. Make sure that the PC is in the same network segment as the VTO to log in again.
3.1.1.3 System Type
Select Local Setting > Basic.
8

Device properties
Select System Type to TCP/IP. Click OK. Wait for the device to automatically restart or restart it manually, and then the settings will take effect.
3.1.1.4 Server Type
You can select the type of the server that manages all VTO devices. Select Network Setting > SIP Server. SIP server (1)
Select a server type. When this VTO or another VTO works as the SIP server, select Server Type to VTO. It
applies to a scenario where there is only one building. When a platform (such as Express/DSS) works as the SIP server, select Server Type to
Express/DSS. It applies to a scenario where there are multiple buildings.
3.1.1.5 SIP Server
Select Network Setting > SIP Server.
9

SIP server (2)

Configure SIP server. The current VTO works as the SIP server.
Enable SIP Server, and then click OK. The VTO automatically restarts, and it jumps to the login interface.

If the current VTO is not the SIP server, do not enable SIP Server; otherwise the connection will fail. Another VTO works as the SIP server.
Disable SIP Server, configure the parameters, and then click OK. The VTO automatically restarts, and it jumps to the login interface.

Table 3-1 SIP server parameters when a VTO works as the SIP server

Parameter

Description

IP Address

IP address of the VTO that works as the SIP server.

Port

5060 by default.

Username Password

Keep it default.

SIP Domain

VDP.

SIP server login username and password.

The platform (Express/DSS) works as the SIP server.

Select Server Type as Express/DSS, configure the parameters, and then click OK. The

VTO automatically restarts, and it jumps to the login interface.

Table 3-2 SIP server parameters when the platform works as the SIP server

Parameter

Description

IP Address

IP address of the platform.

Port

5080 by default.

Username
Password SIP Domain SIP Server Username SIP Server Password

Keep it default. Keep it default or null. SIP server login username and password.

VTO settings have been completed if the platform or another VTO works as the SIP server. If the current VTO works as the SIP server, Device Manager will appear on the left. See 3.1.1.6
Adding VTO and 3.1.1.7 Adding VTH to add VTOs and VTHs.
3.1.1.6 Adding VTO
Add VTO only when the current VTO works as the SIP server. Log in to the web interface. Select Household Setting > VTO No. Management. VTO number management

Click Add.

Add a VTO

Configure the parameters. 11

Parameter Rec No. Register Password

Table 3-3 Parameters of adding a VTO Description VTO number. Keep it default.

IP Address

IP address of VTO.

Username Password

Web interface login username and password of this VTO.

Click OK.

Do Step 3�Step 5 to add other VTOs.

3.1.1.7 Adding VTH

Add VTHs only when the current VTO works as the SIP server. Add both main and extension VTHs.
Select Household Setting > Room No. Management. Room number management

Click Add.

Add a VTH

Configure the parameters. 12

Parameter First Name Last Name Nick Name

Table 3-4 Parameters of adding a VTH Description
Information to distinguish each device.

VTH number consists of 1�6 numbers, which may include number

and #. It must be consistent with room number configured at the

Room No.

VTH. When there are main VTH and extensions, to use group call function,

the main VTH number must end with #0, and the extension VTH

number must end with #1, #2 and #3. For example, if the main VTH is

101#0, extension VTHs must be 101#1, 101#2...

Keep it default.

Click OK.

Do Step 2�Step 4 to add other VTHs.

3.1.2 VTH Settings

3.1.2.1 Initialization
Select a region and language. Select a region and language

Select Apartment or Villa, and then tap OK. This section takes Villa as an example.
13

Select apartment or villa
Select First-time Config and tap OK. First-time configuration
DHCP is selected by default, or select Static IP and configure the parameters as needed. 14

DHCP
Static IP
Set a password and an email address for the VTH, and then tap Next. The password is used to enter project setting. If you select Apartment in Step 2, initialization is completed with this step.
15

Set a password an email address for the VTH
Set a password and an email address for the VTO. The password is used to enter project setting.
Set a password an Email address for the VTO
Click Initialize to initialize a single device or Batch Initialization to initialize all available devices, and then click Next.
16

Initialize devices Click One-key Config to go to the main interface.
Network configuration
17

Main interface
3.1.2.2 Network Parameters
IP addresses of all VTHs and VTOs must be in the same network segment. Otherwise, the VTH will fail to obtain VTO information.
On the main interface, tap Setting for more than 6 seconds. Enter the password and tap OK. Tap Network. Configure the parameters. LAN Enter the information, and then tap OK; or turn on DHCP to obtain the information automatically.
18

LAN
WLAN Only certain models support WLAN function. The actual product shall prevail. Use a router with secured encryption protocols. 1) Turn on the WLAN function.
WLAN
2) Connect to a network. The system has 2 access ways as follows. Tap Wireless IP and enter Local IP, Subnet Mask and Gateway, and then tap OK. Tap Wireless IP, turn on DHCP to obtain the information automatically. To obtain IP information with DHCP function, use a router with DHCP function. 19

Enable the DHCP function
3.1.2.3 VTH Config
On the main interface, tap Setting for more than 6 seconds. Enter password and tap OK. Tap VTH Config.
VTH configuration
Configure VTH information. As a main VTH.
Enter the room number (such as 9901 or 101#0) and other information, and then tap OK. 20

Room number must be the same with VTH Short No., which is configured when adding VTHs on the VTO web interface. Otherwise, it will fail to connect to the VTO.
When there are extension VTHs, room numbers must end with #0. Otherwise, it will fail to connect to the VTO.
As an extension VTH. 1) Switch Main to Extension. 2) Enter the room number (such as 101#1), Main VTH IP (IP address of the main VTH) and other information, and then tap OK. Main VTH Username and Main VTH PWD are the username and password of main VTH. Default user name is admin, and the password is the one set during initialization.
Turn on the following functions as needed. SSH: The debugging terminal will connect to the VTH remotely through SSH protocol. Security Mode: Log in to the VTO in a secured way. Password Protection: Encrypt the password before sending out.
It is recommended to turn off SSH, and turn on security mode and password protection. Otherwise, the device might be exposed to security risks and data leakage. Tap OK.
3.1.2.4 SIP Server
Configure SIP server information to connect to other devices. On the main interface, tap Setting for more than 6 seconds. Enter the password and tap OK. Tap SIP Server. SIP server
Configure the parameters.
21

Table 3-5 SIP server parameters

Parameter

Description

When a platform works as the SIP server, it is the IP address of the

Server IP

platform. When a VTO works as the SIP server, it is the IP address of the VTO.

Network Port

5080 when a platform works as the SIP server. 5060 when a VTO works as the SIP server.

Username

Keep it default, or turn on Custom Name, and then you can edit the username.

Registration PWD Keep it default.

Domain Name

When a VTO works as the SIP server, it must be VDP; otherwise, it can be null.

Username Login PWD

SIP server login username and password.

Turn on Enable Status to enable the SIP server function.

Tap OK.

3.1.2.5 VTO Configuration
Add VTOs and fence stations to bind them with the VTH. On the main interface, tap Setting for more than 6 seconds. Enter the password set during initialization, and tap OK. Tap VTO Config. VTO config

Add VTO or fence station. Add main VTO. 1) Enter the main VTO name, VTO IP address, username and password. 2) Turn on Enable Status.
22

User Name and Password must be consistent with the web interface login username and password of the VTO. Add sub VTO or fence station. 1) Enter the sub VTO or fence Station name, IP address, username and password. 2) Turn on Enable Status. Tap / to turn page and add more sub VTO or fence stations.
3.1.2.6 Searching Device
You can search for VTOs in the same network, and then add them or change their information. Tap Search Device. If you select Villa in Figure 3-14, it will be Add Device with the similar function. Search device
Tap a device. You can only add or edit villa VTOs. Click Add.
23

Add a VTO
Click Change IP to change the information of the VTO, including IP, netmask, and gateway. Username and password cannot be changed here. They are the same as the ones used to log in to the web interface of the VTO, and are used to log in to the VTO. Change the information of the VTO device
24

Commissioning
3.2.1 VTO Calling VTH
Dial the VTH room number (such as 101) on the VTO and the following image appears, which means all parameters are correctly configured.
Calling interface
3.2.2 VTH Monitoring VTO
VTH can monitor VTO, fence station or IPC. This section takes monitoring VTO as an example. On the main interface of the VTH, tap Monitor > Door, and then tap a VTO to enter monitoring image.
25

Door Monitoring image SD card is needed for recording and snapshot; otherwise, the icons will be gray.
26

4 Interface Operation

Main Interface

Main interface

Table 4-1 Main interface description

No.

Name

Description

Room number

Number of the room where the VTH is located.

View, delete and clear announcements or security alarm

information.

When the VTH does not have an SD card, and the video-

Info

audio message uploading function is enabled on the VTO, three tabs will be displayed, Guest Msg, Guest Snap and

Guest Video. You can view, delete and clear the messages.

When the VTH has an SD card, the Video Pic tab will be

displayed. View, delete and clear the videos and pictures.

Call

Call other VTOs and VTHs. View and manage the contacts and call records.

Monitor

Monitor VTOs, fence stations, IPCs and NVRs.

SOS

Make emergency call to the Call Management Center.

Tap to enter system setting.

Setting

Tap for more than 6 seconds, input the password set during

initialization, and then enter project setting.

: Not connected to the network.

Status

: Connected to the network through a cable.

: Wirelessly connected to the network.

No.

Name

Description

: Failed to connect to the main VTO; when disappeared, the device has connected to the main VTO.

: An SD card has been inserted into the device; when disappeared, the device does not have an SD card or support SD card.

: DND function has been enabled. It is not enabled by

default.

Time and date

Do not disturb

Enable to not receive any call or message.

Arm/disarm

Display unread alarm information. Tap to select an arm mode.

Call
Manage contact, call and view call records.
4.2.1 Recent Call
Tap Call > Recent Call to view and manage call records. For missed call, press the call button on the device front panel to enter the recent call interface.
Recent calls

Call back: Tap a call record to call back. Delete: Tap Edit, and then tap Delete to delete a record.
28

Clear: Clear all record in the current tab (All or Missed Call).
If storage is full, the oldest records will be overwritten. Back up the records as needed.
4.2.2 Contact
Tap Call > Contact, and then add or edit the users. Contact

Add a user. Tap Add.

User information

Enter the information. Tap OK.
29

Related Operations
Edit user information: Tap a user and tap Edit. Delete a user: Tap Edit, select a user, and then tap Delete. You can select multiple contacts at the same time.
4.2.3 Call User
Make sure that resident-to-resident call function has been enabled. See "4.6.6.4 QR Code" for details.
Call function is used by VTH to call VTH. If both VTHs have a camera, bilateral video call can be provided.
4.2.3.1 By Room Number
On the Call User interface, dial and call the user. Select Call > Call User. Call user
Enter the room number (VTH room number). If VTO works as SIP server, dial room no. directly. If the platform works as SIP server:
Call a user in the same unit and the same building, dial room number directly. Call a user in other buildings or units, add the building number. For example, dial
1#1#101 to call Building 1 Unit 1 Room 101. If main VTH (101#0) calls extension (101#1), please enter room no.: #1; if the extension calls main VTH, please enter room no.: #0.
30

Tap

If the VTH has a camera, there will be videos after answering the call. Calling

Call in progress

4.2.3.2 From Contact
Add contacts first. See 4.2.2 Contact. Select Call > Contact. Select the one you want to call.
31

Tap

to start.

4.2.4 Call from User
When receiving calls from other VTHs, the following interface will be displayed. Call interface (1)

: Answer.

: Hang up.

Call interface (2)

4.2.5 Call from VTO
Dial VTH room no. (such as 9901) at VTO, to call VTH. On the VTH interface, tap Answer.
Call from VTO

Key /

Table 4-2 Interface description Description Remotely unlock the door where the VTO is installed.
The system provides 2-channel unlock. If the icon is gray, it means that the unlock function of this channel is not available. Tap to talk to the VTO.
Select an IPC in Favorite to monitor. Take snapshot.
This key will be gray if SD card is not inserted. Take recording. Complete recording when the call is completed or by tapping
.
This key is gray if SD card is not installed. Videos are stored in SD card of this VTH. If SD card is full, the earlier videos
will be covered. Mute.

Key

Description

Reduce volume.

Increase volume.
Answer calls. Hang up.

Info
You can view and manage different kinds of information.
Information in Security Alarm and Publish Info is stored in the device, and the one in Guest Message and Video Pictures is stored in the SD card, which means you need an SD card for these two functions.
Only certain models support SD card. If the storage in the Device or SD card is full, the oldest records will be overwritten. Back up the
records as needed.
4.3.1 Security Alarm
When an alarm is triggered, there will be 15s alarm sound, and the interface below will be displayed. The alarm information will be uploaded to the alarm record interface and management platform.
Message

Select Info > Security Alarm, and then you can view and manage all alarm records. 34

Security alarm
4.3.2 Guest Message
Select Info > Guest Message, and then you can view and manage all messages. Guest message
4.3.3 Publish Info
Select Info > Publish Info, and then you can view and manage all messages. 35

Publish info
4.3.4 Video Pictures
Select Info > Video Pictures, and then you can view and manage the pictures and videos. Records
Monitor
You can monitor VTO, fence station or IPC on the VTH. 36

4.4.1 Monitoring VTO
When adding VTOs, make sure that the username and password of each device is consistent with the web login username and password. See 3.1.2.5 VTO Configuration for details. Otherwise, monitoring will not work properly. When monitoring, press the call button on the device front panel of the to talk to the VTO.
Tap Monitor > VTO. Door

Table 4-3 Function description

Icon

Description

Add the VTO or fence station to Favorite.

Select an IPC, and when this VTO or fence station calls, you will see the monitoring image from this IPC.

Add an IPC first. See 4.4.2.1 Adding IPC for details. Display the serial number of the VTO or fence station in QR code. Scan the QR code in the app to add it to the app, and then you can monitoring the VTO from your smartphone. See 5 DSS Agile VDP for details.

Tap

Monitoring VTO

Icon /
/

Table 4-4 Interface description Description Remotely unlock the door where the VTO is located.

The system provides 2-channel unlock function. If the icon is gray, it means that unlock function of this channel is not available. Take snapshot.

An SD card is needed to use this function. Tap to start recording, and it will stop when the call is completed or by tapping
. If the SD card is full, the oldest videos will be overwritten.

An SD card is needed to use this function.

If the VTH is connected to multiple VTOs/IPCs, tap

and

to switch

device.

Exit monitoring.

Tap to speak to the other end device, and tap again to stop.

4.4.2 Monitoring IPC
4.4.2.1 Adding IPC

IPCs added to the main VTO and Express/DSS will be synchronized to the VTH. The synchronized IPCs cannot be deleted.
Before adding an IPC, make sure that it is powered on, and connected to the same network as the VTH. Select Monitor > IPC.

You can tap

to add the IPC to Favorites. IPC

Tap Add. 39

Add IPC

Configure the parameters.

Parameter IPC IPC32 Name IP User Name Password Port
Stream Type
Protocol Encryption Channel
Tap OK.

Table 4-5 Parameter description Description Select IPC or NVR. Name of the IPC/NVR.
IP address of the IPC/NVR.
Web interface login username and password of the IPC/NVR.
554 by default. Main stream: High definition that needs large amount of bandwidth. Applicable to local storage. Extra stream: Relatively smooth image that needs small amount of bandwidth. Applicable to network with insufficient bandwidth.
It includes local protocol and Onvif protocol. Please select according to the protocol of the connected device. Enable it if the IPC to be added is encrypted.
If IPC is connected, default setting is 1. If NVR is connected, set channel number of IPC on NVR.

4.4.2.2 Modifying IPC
Select Monitor > IPC.
Tap of IPC. Modify IPC parameters. Please refer to Table 4-5 for details. Tap OK.

4.4.2.3 Deleting IPC
Delete IPC that has been added. However, IPC synchronized from VTO or the platform cannot be deleted.
Select Monitor > IPC. Tap Edit. Select IPC. Tap Delete to delete the selected IPC.
4.4.2.4 Monitoring IPC
Monitor the IPC. Select Monitor > IPC. Select IPC to be monitored, and tap . Monitoring video
Please monitor the VTO by reference to Table 4-4.
4.4.3 Favorite
Displays VTO, fence stations or IPC that have been added to favorites. To view favorite list, please ensure that VTO, fence station or IPC have been added to favorites. Otherwise, the list is empty.
Select Monitor > Favorite.
41

Favorite

Select the device to be monitored, and tap

The system displays monitoring interface. In case of multiple devices in Favorite tab, tap

to switch and monitor them.

SOS

Please ensure that management center has been connected. Otherwise, it will fail to call. In emergency, press the SOS button on the device front panel, or tap SOS on the main interface to call management center.
Setting
4.6.1 Ring Settings
Set VTO ring, VTH ring, alarm ring and other rings.
There is an SD card on the VTH, and users can import ring tones to the SD card. Ring tones must be stored in the /Ring folder at the root directory of the SD card. Audio files must be .pcm files (audio files of other formats cannot be played if you change their
extension names).
42

Audio file size must be less than 100 KB. Ring tone format: .pcm. You can only customize 10 ring tones. Other ring tones will not be displayed at the VTH.

4.6.1.1 VTO Ring

Set a ring for the connected VTO, and support to set maximum 20 VTOs. Tap Setting. Tap Ring > VTO Ring Setup.

Tap

to page up and down.

VTO ring setup

Tap text box to select rings, and tap

and

to set the volume.

4.6.1.2 VTH Ring
Set the ring for this VTH. Tap Setting. The system pops up Password prompt box. Input login password and tap OK.
Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Select Ring > VTH Ring Setup.

VTH ring setup

Tap text box to select rings, and tap

and

to set the volume.

4.6.1.3 Alarm Ring
Set the ring when the VTH gives an alarm. Tap Setting. Enter login password and tap OK.
Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Select Ring > Alarm Ring Setup.
Alarm ring

Tap text box to select rings, and tap

and

to set the volume.

4.6.1.4 Other Ring Settings
Set VTO ring time, VTH ring time, MIC volume, talk volume and ring mute setting.

VTO Ring Time and VTH Ring Time of extension VTH are synchronized with main VTH, and cannot be set.
Tap Setting. Enter login password and tap OK.
Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Select Ring > Other.
Other settings

Tap

and

icon becomes

to set the time or volume. Tap .

to enable Ring Mute, and the

VTO ring time: ring time when a VTO calls this VTH. VTH ring time: ring time when another VTH calls this VTH.

4.6.2 Card Information
Issue and manage card information. This function is only available under Villa.

Card management
Click Issue Card. Swipe the card on the corresponding VTO. The card information will be added to the VTH. Assign unlock permission by selecting Lock 1 and Lock 2 as needed. Click Confirm. Click Delete to delete the card information.
4.6.3 Alarm Setting
Set wire zone, wireless zone and alarm output. Zones can be set under disarm mode.
4.6.3.1 Wire Zone
Set zone type, NO/NC, alarm status and delay. It supports to set 8 zones at most. Tap Setting. Enter login password and tap OK. Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Select Alarm > Wire Zone.
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Wire zone

Tap corresponding positions to set area type, NO/NC, alarm status, enter delay and exit delay.

Parameter Area NO/NC Type
Status

Table 4-6 Parameter description Description The number cannot be modified. Select NO (normally open) or NC (normally closed) according to detector type. It shall be the same as detector type. Select corresponding type according to detector type, including IR, gas, smoke, urgency btn, door, burglar alarm, perimeter and doorbell.
Instant Alarm: After armed, if an alarm is triggered, the device produces siren at once and enters alarm status. Delay Alarm: After armed, if an alarm is triggered, the device enters alarm status after a specified time, during which you can disarm and cancel the alarm. Bypass: Alarm will not be triggered in the area. After disarmed, this area will restore to normal working status. Remove: The area is invalid during arm/disarm. 24 Hour: Alarm will be triggered all the time in the area regardless of arm or disarm.

Enter Delay Exit Delay

A zone in Remove status cannot be bypassed. After entering delay, when armed area triggers an alarm, entering armed area from non-armed area within the delay time period will not lead to linkage alarm. Linkage alarm will be produced if delay time comes to an end and it is not disarmed. After arm, Delay Alarm area will enter arm status at the end of Exit Delay.
If multiple areas set the exit delay, interface prompt will conform to maximum delay time.

Delay is only valid to the areas of Delay Alarm.

Tap OK to complete setting.
4.6.3.2 Wireless Zone
Only devices with wireless function have this function. Add, delete and set wireless zones.
Tap Setting. Enter login password and tap OK. Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Select Alarm > Wireless Zone.
Wireless zone
Tap Add. Tap wireless code button of wireless device. See wireless device user's manual for details. After successful coding, display area info. Tap corresponding positions to set alarm status, enter delay and exit delay. See Table 4-6 for details. Tap Edit to select a zone and Delete to delete the selected area.
4.6.3.3 Alarm Output
After enabling alarm output, when other devices call this VTH, the alarm output device will output alarm info.
Tap Setting. Enter login password and tap OK.
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Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Select Alarm > Output.
Output

Tap

to enable alarm output function, and the icon becomes

4.6.4 Mode Setting
Set area on/off status under different modes.

Area mode can be set only in disarm status. Tap Setting. Enter login password and tap OK.
Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Tap Mode.

Mode

Select arm mode in every tab.

Tap

in every area to add it into arm mode.

Multiple areas can be added into one arm mode simultaneously, whereas one area can be added into different modes.

4.6.5 Forward Setting
Forward incoming calls.

Forward

Input VTH no. in the corresponding forward mode, tap function.

to enable the forward

Parameter Always Busy
No Answer

Table 4-7 Parameter description Description All incoming calls will be forwarded to preset number immediately. When the user is busy, incoming call from the third party will be forwarded to preset number. If No Answer is not set, when the user refuses to answer, the incoming call will be deemed as busy forwarding. If no one answers after VTH ring time, the incoming call will be forwarded to preset number.

Set VTH ring time at Setting > Ring > Other interface.

To forward to a user of another building or unit, the forward number is Building + Unit + VTH room number. For example, input 1#1#101 for 101 of Unit 1, Building 1.
To forward to a user of the same unit, the forward number is VTH room number. Tap OK to save settings.

4.6.6 General Setting
Set VTH time, display, password and others.

4.6.6.1 Time Setting
Set VTH system time, time zone and DST.

Parameters at this interface are set on main VTH only, and extension VTH synchronizes with main VTH.
Tap Setting. Enter login password and tap OK. Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Select General > Time.
Set time and time zone
Set time parameter. Turn on NTP, the VTH will syncronize time with the NTP server automatically; turn it off
to set time or time zone manually.
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Set DND period
Turn on DND period, set start and end time or click Click to select week to select the day(s), and you will not receive any call or message during this period.
4.6.6.2 Display Setting
Set VTH screen brightness, screensaver time and clean. Tap Setting. Input login password and tap OK. Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Select General > Display. Display
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Set parameters.

Tap

and

; set Brightness and Screensaver Time.

Tap Clean and the screen will be locked for 30 seconds. During the period, clean the

screen. It restores after 10 seconds.

4.6.6.3 Password Setting
Set login password, arm/disarm password, unlock password and anti-hijacking password of VTH setting interface. Login password, arm/disarm password and unlock password are 123456 by default, whereas anti-hijacking password is the reversed login password.

Parameters at this interface are set on main VTH only, and extension VTH synchronizes with main VTH.
Tap Setting. Input login password and tap OK. Select General > User Password.
User password

Enter New Password and Confirm Password. Tap OK to complete password modification.
4.6.6.4 QR Code
Download the app on your smartphone by scanning the QR code, register the VTH on the app, and then you can unlock the door, or talk to the VTH, and more directly on your smartphone.
Tap Setting. Input login password and tap OK.
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Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Select General > QR Code.
QR Code
Scan the QR code on the right to download the DSS Agile VDP on your smartphone. Scan the QR code on the left to register the VTH to the app. For detailed operations of the app, see "5 DSS Agile VDP".
4.6.6.5 Other Settings
Set monitor time, record time, VTO message time, VTO talk time, resident-to-resident call enable, resident-to-resident call time, auto capture and touch ring. Extension VTH can set Auto Capture and Touch Ring, but other parameters synchronize with main VTH and cannot be set.
Tap Setting. Input login password and tap OK. Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Select General > Other.
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Other

Set parameters.

Parameter Monitor Time Record Time
VTO Message Time

Table 4-8 Parameter description Description Maximum time to monitor VTO, IPC and fence station. Maximum recording time of videos during call, talk, monitoring and speaking. The system stops recording at the end of recording time.
When VTO Message Time(s) is not 0: If the VTH has an SD card and does not answer the
VTO, it will enter message status according to prompt, and save the message in the SD card. If VTH does not have SD card, and the leave message upload function is not enabled on the VTO, the call will be hung up automatically if the VTH does not answer the VTO. When VTO Message Time(s) is 0: In any situation, the call will be hung up automatically if the VTH does not answer the VTO.

Operation
Tap and
to set the time.

Resident-toresident Call Time VTO Talk Time

If VTO sets to forward the call to management center, if VTH doesn't answer when VTO calls, and there is no message prompt, the call will be forwarded to management center.
Maximum talk time between VTH and VTH.
Maximum talk time when VTO calls VTH.

Parameter Resident-toresident Call Enable
Auto Capture
Touch Ring

Description

Operation

After resident-to-resident call is enabled, VTH can call another

VTH.

The called party enables internal call, to realize this function. After enabled, 3 pictures will be captured automatically when the VTO calls the VTH. Tap Info > Record and Picture to view them.
An SD card is needed for this function. After enabling auto capture, Answer and Delete
Snapshots will be displayed, which when turned on, snapshots will be deleted if the VTH answers the call. After enabling touch ring, there will be a ring when touching the screen.

Tap
to enable the function. The icon becomes
.

4.6.7 Product Info
Reboot the system and format SD card.

If SD card isn't inserted into the device, SD format function is invalid. Tap Setting. Input login password and tap OK.
Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details. Tap Product Info.

Product information
Restart: Restart the device. Language: Change the language of the device. Format SD Card: Clear all data in the SD card.
Be careful with this operation. Eject SD card: Eject the SD card first to safely remove it.
Project Settings
4.7.1 Forget Password
If you forget initialization password when entering project settings interface, reset password through Forget Password at the interface or in VDPconfig tool.
4.7.1.1 Reset the Password at the Interface
Tap Setting for over 6 seconds. Tap Forget Password.
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QR code
Scan the QR code with any code-scanning APP, bind your email box, send it by email to support_gpwd@htmicrochip.com, and thus obtain security code. Tap Next. Enter Password, Confirm Password and obtained Security Code. Tap OK to complete resetting the password.
4.7.1.2 Reset the Password in VDPconfig
Use VDPconfig tool to export XML file (ExportFile.xml), send it by email to support_gpwd@htmicrochip.com, and obtain XML file (result.xml). Then, import the file and reset a new password. Please refer to VDPconfig Help Document for details.
4.7.2 Network Settings
See "3.1.2.2 Network Parameters".
4.7.3 VTH Configuration
See "3.1.2.3 VTH Config".
4.7.4 VTO Configuration
See "3.1.2.5 VTO Configuration".
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4.7.5 Default
All parameters of the device will be restored to default values. IP address and data in the SD card will not be restored. See Figure 4-38 to format the SD card.
Tap Setting for over 6 seconds. Enter the password set during initialization, and tap OK. Tap Default. Tap OK. The device restarts and proceeds to initialization.
4.7.6 Reset MSG
Modify the bonded Email. Tap Setting for over 6 seconds. Enter the password set during initialization, and tap OK. Tap Reset MSG. Reset MSG
Enter a new email address, turn on Reset Pwd, and then tap OK. The email will obtain security code during password resetting. See 4.7.1 Forget
Password for details. If Reset Pwd is turn off, you cannot reset the password.
Unlock Function
When the VTH is being called, during monitoring, talking and speaking, tap unlock button, and the VTO will be unlocked remotely.
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Arm and Disarm Function
4.9.1 Arm
In case of triggering alarm after arm, produce linkage alarm and upload alarm info.

Please ensure that the area has been added into arm mode. Otherwise, there will be no alarm triggering after arm.
Please ensure that it is in disarmed status. Otherwise, arm will fail.

Tap

at the main interface.

Arm mode

Select arm mode. Enter arm and disarm password; tap OK. The device beeps continuously, which represents successful arm. The key displays corresponding arm mode. Default password of arm and disarm is 123456. Please refer to 4.6.6.3 Password Setting
for details. If delay alarm is set in the area, the device will beep continuously at the end of exit delay
time.
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4.9.2 Disarm
Please ensure that it is in armed status. Otherwise, disarm will fail. Tap disarm symbol at the lower right corner of the main interface. Enter arm and disarm password, and then tap OK. Default password of arm and disarm is 123456. Please refer to 4.6.6.3 Password Setting for details. If you are forced to enter disarm password in case of emergencies, enter anti-hijacking password, which is the reversed arm password. The system will disarm, and at the same time, upload alarm info to management center/platform.
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5 DSS Agile VDP
You can download DSS Agile VDP (hereinafter referred to as the "app") and link your VTH to the app to unlock the door, talk to connected VTO devices, call the management center, and view call records and messages. Interfaces and operations might vary between iOS and Android OS. This section takes Android OS as an example.
Downloading the App
Before you start, make sure the VTO, VTH, and DSS server are properly connected. On the VTH main interface, tap Setting. Main interface
Input the password you configured, and then select General > QR Code. Scan the Download QR code with your smartphone, and then download and install the app.
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QR code
Registration and Login
Tap on your smartphone, read the Software license agreement and Privacy policy, and then tap Agree (only for first-time login).
Registration interface
Tap , and then scan the Register code on the VTH. See Step 2 in "5.1 Downloading the App".
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Confirm IP address and port number
Verify the IP address and port number, and then tap Confirm. Enter the username and password, and then tap Registration. You can add 5 users to one VTH at most.
Login
Tap the Login tab, enter the username and password you have set, and then tap Login.
Call Functions
You can receive the forwarded calls, remotely unlock the door, view live video of the VTO, and more. 65

To receive push notifications of call messages on the mobile phone, make sure that notifications of the app are enabled on your smartphone, and you are logged in to the app.
5.3.1 Forwarding Calls
Confirm your SIP ID, and then configure call forwarding on the VTH. If any device calls the VTH, you will receive the call on your smartphone.
Log in to the app, and then tap Setting. In the following example, the SIP ID is 1#1#8001#179.
Settings
On the VTH main interface, tap Setting.
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VTH main interface
Enter the password you configured, and then tap Forward. Forward
Select forwarding type as needed: Always: All calls to this VTH will be forwarded. Busy: If the VTH is busy, the call will be forwarded. No Answer: Any call that is not answered within the defined ring time will be forwarded.
See "4.6.1.4 Other Ring Settings" for details. Enter the SIP ID in the input box. Forward calls to a specific user: Enter the SIP ID of the user. For example, enter
1#1#8001#179 from Figure 5-6, and then calls will be forwarded to this user. Forward calls to every user: Change the last three numbers of the SIP ID to 100
(1#1#8001#100), and then all users linked to this VTH will receive the call on their smartphones at the same time.
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Tap

to enable the forwarding type you selected, and then tap OK.

5.3.2 Calling Operations
After call forwarding is configured, you can receive and answer phone calls from the VTO or the management center. For example, when a VTO is calling, you can answer the call, view live video, and remotely unlock the door if the VTO is connected to a lock.
A call from a VTO

Monitoring
After a VTO is added, you can view its live video, have two-way audio talk, call management center, and remotely unlock the door.
Log in to the app, and then tap Monitor.
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Monitor interface Tap , select the VTO from the channel list as needed.
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Live video

: Switch to another VTO.

: Unlock the door remotely.

: Have a two-way audio talk with the VTO.

: Call management center.

Call Records
View the incoming and outgoing call records. Log in to the APP, and then tap Records.

Call records
Red phone icon: The call is missed or not answered. Green phone icon: The call is answered. Not Opened/Opened: Indicates whether the door is unlocked. Edit: Delete the record one by one, or tap Edit > Empty to delete all records.
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Message
You can view the unlocking records and alarm messages, and search for history messages. You need to enable Event Subscription in Setting of the App first. See "5.7 Setting" for details. To receive messages on your smartphone, make sure that notifications of the app are enabled on
your smartphone and the you are logged in to the app.
Viewing Messages
Log in to the app, tap Messages > Access, and then you can view unlocking records, such as unlocking method, which user unlocked the door, and when the door is unlocked. Access messages
Log in to the App, tap Messages > Alarm, and then you can view alarm messages.
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Alarm messages
Searching for History Messages
Tap History, set the start and end time, and then tap SEARCH. You search for messages within up to 7 days.
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History messages 74

Visitor
You can create a pass for a visitor to have access permission. The pass is invalid after it is manually invalidated, the visiting period expires, or the visit is ended. You can also view visit records.
5.7.1 Creating Pass
Log in to the APP, and then tap Visitor. Visitor information
Enter the information of the visitor, and then tap Generate Pass. Each visitor can only register one plate number.
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Visitor pass
Tap Send to Visitor to send the QR code to the visitor. Tap Save to save the QR code to your smartphone. (Optional) Tap Invalidate to cancel the appointment, and then the QR code will not have access permissions. Tap Invite Again to generate a new pass for the visitor.
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Invalidate the pass
5.7.2 Visit Records
You can view visitor status such as having an appointment, on a visit, ending the visit, and cancelling the appointment. You can also view and modify the pass. View visitor status: Log in to the APP, tap Visitor > Record. View and modify a pass: Tap a visitor in the list, and then you can view detailed information of the
pass, invalidate the appointment, invite the visitor again, and more. For details, see "5.7.1 Creating Pass".
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Visitor records
Setting
You can view SIP ID, and enable message subscription, stream encryption, message sound, login by pattern, and more. Log in to the app, and then tap Setting.
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Setting
Event Subscription: Enable it, and then you can receive unlocking messages and alarm messages. See "5.6 Message" for details.
Stream Encryption: Enable it to enhance security, but stream acquisition speed might slow down. Gesture: Draw a pattern, and then you can log in by that pattern. About: View app version, software license and privacy policy, help document, or log out of the
current account.
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Cybersecurity Recommendations
Cybersecurity is more than just a buzzword: it's something that pertains to every device that is connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic steps toward protecting and strengthening networks and networked appliances will make them less susceptible to attacks. Below are some tips and recommendations on how to create a more secured security system. Mandatory actions to be taken for basic device network security: 1. Use Strong Passwords
Please refer to the following suggestions to set passwords: The length should not be less than 8 characters; Include at least two types of characters; character types include upper and lower case
letters, numbers and symbols; Do not contain the account name or the account name in reverse order; Do not use continuous characters, such as 123, abc, etc.; Do not use overlapped characters, such as 111, aaa, etc.; 2. Update Firmware and Client Software in Time According to the standard procedure in Tech-industry, we recommend to keep your device
(such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the system is equipped with the latest security patches and fixes. When the device is connected to the public network, it is recommended to enable the auto-check for updates function to obtain timely information of firmware updates released by the manufacturer. We suggest that you download and use the latest version of client software. Nice to have recommendations to improve your device network security: 1. Physical Protection We suggest that you perform physical protection to device, especially storage devices. For example, place the device in a special computer room and cabinet, and implement well-done access control permission and key management to prevent unauthorized personnel from carrying out physical contacts such as damaging hardware, unauthorized connection of removable device (such as USB flash disk, serial port), etc. 2. Change Passwords Regularly We suggest that you change passwords regularly to reduce the risk of being guessed or cracked. 3. Set and Update Passwords Reset Information Timely The device supports password reset function. Please set up related information for password reset in time, including the end user's mailbox and password protection questions. If the information changes, please modify it in time. When setting password protection questions, it is suggested not to use those that can be easily guessed. 4. Enable Account Lock The account lock feature is enabled by default, and we recommend you to keep it on to guarantee the account security. If an attacker attempts to log in with the wrong password several times, the corresponding account and the source IP address will be locked. 5. Change Default HTTP and Other Service Ports We suggest you to change default HTTP and other service ports into any set of numbers between 1024~65535, reducing the risk of outsiders being able to guess which ports you are using. 6. Enable HTTPS
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We suggest you to enable HTTPS, so that you visit Web service through a secure communication channel. 7. MAC Address Binding We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing the risk of ARP spoofing. 8. Assign Accounts and Privileges Reasonably According to business and management requirements, reasonably add users and assign a minimum set of permissions to them. 9. Disable Unnecessary Services and Choose Secure Modes If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to reduce risks. If necessary, it is highly recommended that you use safe modes, including but not limited to the following services: SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication
passwords. SMTP: Choose TLS to access mailbox server. FTP: Choose SFTP, and set up strong passwords. AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords. 10. Audio and Video Encrypted Transmission If your audio and video data contents are very important or sensitive, we recommend that you use encrypted transmission function, to reduce the risk of audio and video data being stolen during transmission. Reminder: encrypted transmission will cause some loss in transmission efficiency. 11. Secure Auditing Check online users: we suggest that you check online users regularly to see if the device is
logged in without authorization. Check device log: By viewing the logs, you can know the IP addresses that were used to log
in to your devices and their key operations. 12. Network Log
Due to the limited storage capacity of the device, the stored log is limited. If you need to save the log for a long time, it is recommended that you enable the network log function to ensure that the critical logs are synchronized to the network log server for tracing. 13. Construct a Safe Network Environment In order to better ensure the safety of device and reduce potential cyber risks, we recommend: Disable the port mapping function of the router to avoid direct access to the intranet
devices from external network. The network should be partitioned and isolated according to the actual network needs. If
there are no communication requirements between two sub networks, it is suggested to use VLAN, network GAP and other technologies to partition the network, so as to achieve the network isolation effect. Establish the 802.1x access authentication system to reduce the risk of unauthorized access to private networks. Enable IP/MAC address filtering function to limit the range of hosts allowed to access the device.
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