LOCKLY Biometric Electronic Deadbolt User Manual
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PGD728-User Manual-190226
2. Reboot Button. Lock Status Icon. Bluetooth light. Power Status. Bluetooth icon. OK Button. Key Hole Cover. 9V Battery Emergency. Charging Socket. Key Hole ...
Lockly™ Smart Lock can be unlocked using multiple ways - via your stored Access Code, registered fingerprint, smartphone with Bluetooth, the physical key supplied with your...
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USER MANUAL SECURE PLUS | SECURE PRO DEADBOLT EDITION. About Lockly™ Secure, Secure Plus and Secure Pro Lockly™ Secure, Secure P lus and Secure Pro are keyless smart locks equipped with the patented PIN GenieTM, which i…
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DEADBOLT EDITION SECURE PLUS | SECURE PRO USER MANUAL LocklyTM Smart Lock - Secure LocklyTM Smart Lock - Secure Plus LocklyTM Smart Lock - Secure Pro U.S. Patent No. 9,665,706 Other Patents Pending With All Rights Reserved About LocklyTM Secure, Secure Plus and Secure Pro LocklyTM Secure, Secure Plus and Secure Pro are keyless smart locks equipped with the patented PIN GenieTM, which is a peep proof and hidden camera proof algorithm software. LocklyTM makes your life easier and safer. For digital versions and instructional videos, please visit the following link: http://lockly.com/help Table of Contents Section 1 - Product Highlights 1.1 Product Features Section 2 - Product Overview 2.1 Product Overview - Outside 2.2 Product Overview - Inside 2.3 Understanding Your New Lock 2.4 Factory Reset 2.5 Keypad Display Switch 2.6 Rebooting Your Lock 2.7 Low Battery 2.8 Changing The Battery Section 3 - Using Your Smart Lock 3.1 Configuring Access 3.2 Entering Programming Mode 3.3 Adding an Access Code 3.4 Deleting an Access Code 3.5 Checking an Access Code 3.6 Adding a Fingerprint 3.7 Fingerprint Scanning Directions 3.8 Fingerprint Tips & Troubleshooting 3.9 Deleting Stored Fingerprin 3.10 Adding Secure Link Wi-Fi Hub Section 4 - Locking and Unlocking 1 4.1 Locking / Unlocking using Access Codes 24 4.2 Locking / Unlocking using Fingerprint 25 4.3 Locking / Unlocking using App 26 2 4.4 Locking / Unlocking using Physical Key 27 3 4.5 Locking and Unlocking with Voice 28 4 Assistant Control 5 4.6 Safe Mode 29 5 6 Section 5 - Advanced Features 7 8 5.1 Offline Access Code (OAC) 31 Section 6 - Important Notes 9 6.1 Important Notes 32 10 Section 7 - Cleaning 11 13 7.1 Cleaning 33 15 Section 8 - Safety Precautions 16 8.1 Safety Precautions 19 34 21 22 23 For additional support, visit http://lockly.com/help or email help@Lockly.com TABLE OF CONTENTS 1.1 Product Features Patented Anti-Peep Keypad Digits are randomly displayed on the key pad ensuring access codes to be undetectable to intruders after repeated use. Numbers are randomly distributed across 4 buttons, with 3 numbers in each button. Users can press any button showing their number. Location of the numbers are always different everytime someone uses the keypad, making it hard for prying eyes to guess the correct code. Multiple Access Codes & Monitoring Store up to 8 Access Codes at any given time for family, friends, and guests, as well as monitor entry and exit records. Advanced 3D Fingerprint Recognition Biometric Fingerprint Recognition protocol allows up to 99 registered fingerprints to be used and accepts only actual fingerprints - preventing lifted prints from being used. Live Monitoring and Voice Assistant Control Through your smartphone, monitor door access from anywhere in the world and securely control who comes and goes with the Secure Link Wi-Fi Hub (Included with Secure Pro, sold separately for other LocklyTM Devices - Product number PGH200). With Secure Link Wi-Fi Hub installed, you can also control your LocklyTM smart lock using your voice through Amazon Alexa and Google Home Assistant. Complete Privacy The exterior displayed keypad can be locked and switched off using the simple ON/OFF toggle from the inside panel. The owner can prevent others trying to input the passcode from the outside and entering the home Offline Access Code (OAC) The offline access code can allow owners to issue access codes, set the allowed access duration, all without LocklyTM ever connecting to the internet, so in case of power outage, you can still magically and remotely issue Access Codes without any connection to the web. Auto-Lock Users no longer have to worry about forgetting to lock the door. With Auto Lock enabled, LocklyTM will automatically auto-lock the door based on your customized timing set between 5-300 seconds. Backup Keys and 9V Battery Socket The door can be opened with physical backup keys. There is also a 9V battery connection socket for emergency power backup to access the key pad in case your smart lock runs out of battery. SECTION 1.1 1 2.1 Product Overview - Outside OK Button Lock Status Icon Power Status Bluetooth light Bluetooth icon Key Hole Key Hole Cover Reboot Button 9V Battery Emergency Charging Socket 2 SECTION 2.1 2.2 Product Overview - Inside Battery Cover Battery Compartment ( Operated by 4 x AA Batteries) Thumbturn Display Keypad Switch Reset Button Program Button Beep Alert SECTION 2.2 3 2.3 Understanding Your New Lock After the installation of your new LocklyTM , understanding some key functions of operating your smart lock is important. The following guides will walk you through resetting a lock, adding Access Codes, deleting Access Codes, adding and deleting fingerprints) and also how to configure your OAC (Offline Access Code). For any questions you can always visit http://lockly.com/help for assistance. Don't forget that LocklyTM Secure works best with our iOS and Android app. Please download the app by visiting the link below. Scan or visit Lockly.com/app 4 SECTION 2.3 2.4 Factory Reset In order to restore the LocklyTM to factory default settings, you must have your "Initial Code" available. The Initial Code can be found on the Initical Code Card that came with your smart lock. After you have the Initial Code ready, push the reset button on the back panel of the LocklyTM to perform your reset. See below to see which Reset Process applies for you. Once the smart lock has been reset, all the data previously stored will be deleted. If Paired with App If Never Paired Press Reset Button Press Reset Button for one (1) second for three (3) seconds Open the LocklyTM smartphone app to add your lock using the Initial Code Reset Button 2.5 Keypad Display Switch The exterior keypad screen can be locked and turned off by using the ON/OFF switch at the back panel (interior) of the smart lock. When it is switched off, people who are outside cannot enter any access codes to unlock the door. SECTION 2.4 5 2.6 Rebooting Your Lock NOTICE Reboot LocklyTM in case of dead battery or malfunction. No settings will be changed and all Access Codes will still be stored within LocklyTM. Press and release the reboot button when you want to reboot the lock. Your LocklyTM will beep once after reboot. Only reboot when necessary. To reboot, find the reboot button located on the bottom of the exterior side of LocklyTM lock. The reboot button is located in the middle of the two 9V battery backup sockets. You will need something small such as a paperclip, to press the reboot button. Insert the paper clip and press down firmly and let go. Your screen should restart and the lock should reboot automatically. Reboot Button 6 SECTION 2.6 2.7 Low Battery When the battery is in seriously low condition, LocklyTM will make continuous beeping sounds in addition to the flashing low battery icon on the touch screen. You should replace batteries immediately to avoid your smart lock from shutting down. Condition Low Battery Indicator BwaillttleigrhytIcuopntoonintdhiceadteisplolawybkaetyteprayd. Solution Replace batteries immediately to avoid battery failure. LocklyTM Secure can still operate up to 300 cycles in low battery condition. Dead Battery When there is no display and sounds; and screen is non-functional. Replace batteries immediately. Supplied physical backup keys can be used to unlock the door. Alternatively, use a 9V battery as shown below to temporarily activate the lock. SECTION 2.7 -+ 9V Battery Your LocklyTM will automatically detect battery polarity. So hold your 9V battery lead in place against bottom of the LocklyTM to temporarily activate the screen to enter your Access Code. Be sure to hold the 9V battery against the contact points located at the bottom of the lock until you have successfully unlocked your door with your Access Code. Once unlocked, batteries should be replaced immediately. 7 2.8 Changing The Battery Under normal use, the LocklyTM battery will last up to a year. Please check battery levels regularly and change your batteries when the low battery notification is issued. For best practice, always use new batteries by a major brand. Open the battery compartment cover and insert four (4) new AA alkaline batteries as shown. Be sure to unscrew the screw located on the top of the cover first by unscrewing counter clockwise before sliding the cover up. Screw -+- + +-+ - - Make sure the batteries are oriented correctly by matching the orientation displayed. - Replacing the batteries do not reset stored Access Codes. - To see a list of recommended brands, please visit http://Lockly.com/battery 8 SECTION 2.8 3.1 Configuring Access We recommend pairing your lock to your smart phone to manage your access codes. Section 3.1 - 3.9 refers to locks not paired with a smart phone. Once paired with a smart phone, the Program button will be disabled. OK Button How to Use the Keypad There are a total of five (5) buttons on the keypad as shown in the example image to the left. The numbers in each button may differ than what is shown on your device than what is displayed here. To enter your required digit, just simply press the circle where your number is shown. You do not need to press the actual number as anywhere within the circle will suffice. The button on the bottom is the OK button. You will be pressing this button when you are done entering your Access Code. 1 2 3 4 5 6 NOTICE The Default Access Code is Your new LocklyTM Access Code can be any combination of 6 to 8 digits. Once a new Access Code is entered, the Default Access Code of 123456 would be deleted. A Maximum of 8 sets of Access Codes can be stored for use at any given time. To add more than 8 sets of Access Codes, you must delete an existing Access Code before adding a new code. SECTION 3.1 9 3.2 Entering Programming Mode To enter Programming Mode, remove the battery compartment cover on the interior side of the Secure to expose the Reset and Program buttons (See page 8). Program Button Simply press the Program button to enter programming mode. Note: Program button will be disabled once synced to a smart phone. Configure all settings via synced smart phone. To end Programming Mode, press the Program button anytime. Programming Mode will automatically exit if the keypad is inactive for more than thirty (30) seconds. Number Mode Add Access Code Delete Access Code View Access Code After entering Programming Mode, you should see the screen as displayed to the right on your LocklyTM keypad. Follow the following steps to add, delete, or check your Access Codes. 10 SECTION 3.2 3.3 Adding an Access Code While in Programming Mode, select "1AD" to add an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. After pressing "1AD" press "Pd" to add an Access Code. Enter your new 6 - 8 digit Access Code and press when you are finished. You will then re-enter the code to confirm your new Access Code. Remember, just touch the digit you need within the circle around each 3 numbers. There is no need to touch the exact location of the number. For example, based on the example image to the left, if you need "1", you can touch the upper left button or the lower right button. For "6", you would touch the upper right button. SECTION 3.3 11 3.3 Adding an Access Code (Continued) If you have successfully entered your new Access Code twice, you will see the new code displayed here. In this example, we chose 654321. Press to Confirm or to cancel. To exit or cancel, you can always press or If the two (2) Access Codes you entered does not match, an error message will appear on the screen (As shown to the left). Press OK to return to the Programming Screen and try again. See Section 3.3 OK Button 12 SECTION 3.3 3.4 Deleting an Access Code Example Only While in Programming Mode, select "2DE" to delete an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. After pressing "2DE" press "Pd" to delete an Access Code. Active Access Codes will then be displayed on the screen in sequence from left to right, top to bottom. In the example shown on the left, the Access Code displayed is 1 3 5 7 9 0 . Rotate through different Access Codes shown by touching any number on the screen. If you find the Access Code you want to delete, simply hold the OK button for 3 seconds. (Continue on next page) OK Button SECTION 3.4 13 3.4 Deleting an Access Code (Continued) Once you have selected the Access Code you want to delete, LocklyTM will ask you to confirm deletion by showing you the Access Code you are deleting, in this example, 1 3 5 7 9 0. Press to delete, or to cancel. NOTE There are two incidents where your Access Code cannot be deleted. There are no Access Codes set. The factory default Access Code cannot be deleted. There is only one (1) Access Code saved in the smart lock. At least one code must be registered. Please add another Access Code before attempting to delete the existing code. No Access Codes Set 14 Only one Active Access Code SECTION 3.4 3.5 Checking the Access Codes While in Programming Mode, select "3CH" to check registered Access Codes. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. Active Access Codes will then be displayed on the screen in sequence from left to right, top to bottom. In the example shown on the left, the Access Code displayed is 1 3 5 7 9 0 . OK Button Rotate through the different Access Codes by touching any number on the screen. To exit Check Access Code screen, simply press the OK button. If there are no Access Codes registered in your smart lock, Check Access Code mode will be invalid. The default Access Code will not be shown on the display keypad, and you will see the following screen shown to the left instead. SECTION 3.5 15 3.6 Adding a Fingerprint In this section, you will learn how to register a fingerprint to your new smart lock. Fingerprint registration is only available in the LocklyTM Secure Plus / Pro. We are using an advanced biometric sensor, providing the most secure fingerprint authentication. For security reasons, LocklyTM will only accept fingerprint patterns that consist of cross intersection points. Patterns with no cross intersection points will not be acceptable. Please check your fingers before registration to make sure the finger you want to register will be acceptable by our system. Otherwise, use an alternative finger to ensure successful registration. The following examples show which types of fingerprint patterns will be acceptable. It is highly recommended to enroll at least one finger from each hand in case the hand you are using is unavailable, such as, in instances like if you are holding items in that hand or have sustained an injury. Fingerprint Pattern with Cross Intersection Lines Concentric or Parallel Pattern with no Cross Intersection Lines Fingerprint with Scars or Worn Out Ridges OK Not OK Not OK Your smart lock can register up to ninety-nine (99) fingerprints. Please read the following sections if you want to add or delete fingerprints. We recommend using your app to add fingerprints, however, the following section can show you how to add and remove fingerprints if you did not pair your lock with a smart phone. 16 SECTION 3.6 3.6 Adding a Fingerprint (Continued) While in Programming Mode*, select "1AD" to add an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. After pressing "1AD" press "FP" to register a Fingerprint. Upon pressing "FP", you will enter Fingerprint Registration Mode and you will see a green LED ring light up on the fingerprint panel on the exterior side of LocklyTM Secure Plus / Pro. Once you're in Fingerprint Registration Mode you will see two numbers displayed on keypad. The top number is your Fingerprint Registration number, in this example to the left, "1". The bottom number will always start with a "6". You must successfully scan your fingerprint six (6) times for it to properly register. Every time you scan your fingerprint, the number on the bottom will change, starting from 6 - then 5, 4, 3, 2, 1, until the fingerprint is successfully registered. Note: For reference, please keep a record of your fingerprint registration number to distinguish whom it was registered to. SECTION 3.6 *Only works when lock is not paired with a smart phone device. 17 3.6 Adding a Fingerprint (Continued) NOTICE Please make sure your fingers are clean from dirt and oils before scanning your fingerprint. Make sure the sensor is also clean by taking a soft cloth and wiping the surface. Scan your finger by lightly placing your designated finger on the sensor until you hear a beep. Lift your finger and repeat the process slowly until the digit "6" shown on the screen becomes "1". If you have successfully scanned and registered your fingerprint, you will hear a long beep, and the Bluetooth icon will flash green. PASS will show on the keypad and press OK to exit. If you did not successfully register your fingerprint, FAIL will show on the keypad. If FAIL is displayed, press OK to return to the previous screen to rescan your finger. For instructions on scanning an optimal fingerprint, please proceed to Section 3.7. OK Button 18 SECTION 3.6 3.7 Fingerprint Scanning Directions The fingerprint sensor equipped in your smart lock is loaded with powerful fingerprint algorithms to extract quality features from fingers, even in poor conditions. Placing your finger on the sensor correctly helps consistency in fingerprint recognition. The following directions and tips will guide you on how to scan an optimal fingerprint image. SECTION 3.7 Sensor Core Position your finger on the center of the sensor 19 3.7 Fingerprint Scanning Directions (Continued) Top View OK Side View OK Correct Incorrect 20 SECTION 3.7 3.8 Fingerprint Scanning Tips & Troubleshoot Tips for Fingerprint Enrollment and Recognition � Place your finger to completely cover the sensor with maximum contact surface. � Position the center of your finger (core) to the center of the sensor. � Hold your finger still for more than a second until you hear a beep. � Scan a finger that is clean and free from dirt. If a finger is cracked and dry, lightly moisten the finger to improve recognition with hand sanitizser or moisturizer. � Children ages 12 and under are not recommended to use fingerprint access due to the constant changes of their fingers during growth. � Elderly with fading fingerprints may have difficulty in recognition. � If your finger has a cut, scar, or cracked skin due to dryness, try another finger. Troubleshooting Fingerprints In case of poor fingerprint conditions � If wet - wipe excess moisture from finger before scanning � If dry - moisturize or blow warm breath over finger before scanning � If dirty - wipe stains and dirt off from finger before scanning � Make sure the sensor is clean from dirt or smudges - wipe sensor with soft cloth regularly For more troubleshooting help, visit http://lockly.com/help SECTION 3.8 21 3.9 Deleting Stored Fingerprints* While in Programming Mode, select "2DE" to delete a Fingerprint. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. After pressing "2DE" to delete, press "FP" to delete a fingerprint. Your registered fingerprint numbers will be displayed on the screen. Tap number to rotate to the next registered fingerprint. When you have found the fingerprint ID you want to delete, press and hold the OK button for 3 seconds to delete. (Example shown - "02") OK Button Fingerprint ID Number You will then see a confirmation page displaying and with the fingerprint number you are deleting displayed in the lower left. Select Y to delete or N to cancel. *Only works when lock is not paired with a smart phone device. If paired to a device please delete your fingerprints from the administrative device paired to your lock. 22 SECTION 3.9 3.10 Adding Secure Link LocklyTM Secure Link adds live status monitoring and voice assistant control capabilities to your LocklyTM Smart Lock. If you purchased a Secure Pro model, the Secure Link is included in your package. For all other LocklyTM products, the Secure Link can be purchased and added anytime. To set up the LocklyTM Secure smart lock with Secure Link Wi-Fi Hub and Door Sensor, launch the LocklyTM App on your iOS or Android device. From the main menu drop down located on the upper left of the screen, select "Add a New Device" then select "Secure Link Wi-Fi Hub". Follow the in-app instructions to set up your Secure Link. To activate voice commands, you will need a Google Home Assistant or Amazon Alexa device with Actions (Google) and Skill (Amazon) added before you can configure voice commands. SECTION 3.10 23 4.1 Locking/Unlocking with Access Codes LocklyTM Smart Lock can be unlocked using multiple ways - via your stored Access Code, registered fingerprint, smartphone with Bluetooth, the physical key supplied with your lock, or voice (Secure Pro only or Secure Plus with Secure Link Wi-Fi Hub installed) Slide your hand across the screen to activate the keypad. Enter your 6 to 8 digit Access Code followed by the OK button. Press OK anytime to reset if you entered the wrong digit. OK Button If the Access Code entered is correct, the door will unlock. If the Access Code entered is incorrect, LocklyTM will beep twice. Three consecutive wrong attempts will put LocklyTM in "Safe Mode". (See Section 4.5) Lock your LocklyTM by pressing the OK Button or by brushing your hand across the screen anytime when the door is closed. The smart lock will also auto-lock after unlocking based on your set auto-lock settings. PIN GenieTM Fixed Digit You may toggle between two types of keypad displays to enter your Access Code. The fixed digit version and the PIN GenieTM version (Recommended). Press and hold the OK Button for 3 seconds to toggle back and forth between the two keypads. (Sample display shown only) Hold OK Button (3 sec) 24 SECTION 4.1 4.2 Locking/Unlocking LocklyTM with Fingerprints Unlocking Place a registered finger to the fingerprint scanner located on the exterior side of the lock to the right. To register a fingerprint, please see Section 3.6. If your fingerprint is registered and acknowledged, you will hear a "beep" sound and a Green LED will light up on the fingerprint scanner. You can then open the door. If you see a Red LED, it means your fingerprint is not recognized. You must wait until the red LED is off to try again. For best fingerprint scanning practices, see Section 3.7. OK Button SECTION 4.2 Locking To lock your smart lock, press the OK Button anytime or brush your hand across the screen when the lock is unlocked. 25 4.3 Locking/Unlocking LocklyTM with App You must have the LocklyTM iOS or Android app installed in order to lock and unlock with the smartphone app. Please first download the app from the correct store by vising the link below or searching "Lockly" in the correct app store. Scan or visit Lockly.com/app 26 SECTION 4.3 4.4 Locking/Unlocking with Physical Key Exterior View To unlock your lock using the physical key (included), open the key cover on the handle by turning the cover to reveal the keyhole. Insert your key and turn clockwise or counter clockwise to lock or unlock the door. SECTION 4.4 27 4.5 Locking and Unlocking with Voice Assistant Control Once your LocklyTM Smart Lock and Secure Link Wi-Fi Hub has been installed and configured correctly, make sure you enable the LocklyTM Google Home Action and Amazon Alexa Skill first before you can configure your voice to perform voice commands. You can ask your questions such as door status or request for your door to be locked or unlocked. - Ok Google, unlock my Back Door.* - Ok Google, is my Back Door locked? - Ok Google, lock my Back Door. - Ok Google, is my Back Door unlocked? - Alexa, unlock my Front Door.* - Alexa, is my Front Door locked? - Hi Alexa, lock my Front Door. - Alexa, is my Front Door unlocked? *Unlock requests will require additional voice security codes. You may configure it in the settings page. 28 SECTION 4.5 4.6 Safe Mode - Overview LocklyTM will enter Safe Mode when three (3) consecutive wrong Access Codes are entered within 5 minutes. When in Safe Mode, the lock status icon will start to flash. To disable Safe Mode, you must unlock the door using the correct fingerprint or enter the correct Access Code twice in a row. Activate the keypad by pressing and holding for 3 seconds. Once the screen is activated, enter the correct Access Code carefully twice, pressing after every time. If you enter the wrong code, the keypad will then be disabled for 10 minutes. Countdown Prompt (Displayed in Minutes) Will start with 10 and countdown until 0. Example A Example B You will see a "10" on the screen, notifying the number of minutes that the keypad is disabled for. After 10 minutes, you may attempt to enter the correct Access Code to unlock the door. After the second incorrect attempt to unlock the lock with the wrong Access Code, LocklyTM will disable the keypad for 20 minutes, displaying a "20" on the screen. After the third wrong attempt to unlock the door with the correct Access Code, the screen will be disabled for 30 minutes. (Example A and Example B above). Note: In order to conserve power, the countdown prompt will only be displayed for 3 seconds. You can reactivate the screen by sliding your hand across the screen. SECTION 4.6 29 4.6 Disabling Safe Mode There are three (3) ways to disable Safe Mode. Option 1 - Entering Correct Access Code Enter the correct Access Code twice (2) when the keypad is available, pressing after every time the Access Code is entered. Option 2 - LocklyTM Bluetooth App Use the app that is synced to your LocklyTM to disable Safe Mode by unlocking the door. If you have not downloaded the app to use with your smart lock, you won't be able to use this option to disable Safe Mode Option 3 - Physical Key There is a pair of keys supplied with your new lock. You may use the keys to manually unlock the door and disable Safe Mode. To learn how to use your physical keys, see Section 4.4. While in Safe Mode, the keypad will not be lit up when you are using your Physical Key. 30 SECTION 4.6 5.1 Offline Access Code (OAC) The Offline Access Code (OAC) is a unique feature of our smart lock. It allows you to grant access to guests remotely without guests needing to download the app. To use the OAC feature, make sure you download the LocklyTM app for iOS or Android first, and sync your smart lock to your mobile device. OAC can only be issued by the administrative owner of the lock. From there, you can then issue an Offline Access Code within the app. Go to "Access" and choose "Add a New User, then select Offline Access Code (OAC)" and follow on screen instructions to generate your Offline Access Code. Understanding Offline Access Code (OAC) OAC are issued to the guest by asking them to enter a 6 digit number, followed by a 4 digit number, followed again by a 4 digit number, entering in between every set of numbers. See the following example. Sample OAC Instruction 234567 0987 0987 Guests' Access Codes OAC Configuration Number Once a sequence like the one above is entered, it automatically activates an OAC to be used for a specific duration of time. In the example above, the Guest's Access Code will be 234567 to unlock the door. 0987 is the Configuration Number that sets the total duration of the Access Code, whether it's a 1 time use code, 1 hour duration code, or 30 days. SECTION 5.1 31 6.1 Important Notes Auto Lock Feature Your lock can be programmed to auto-lock between 5-300 seconds after the door opening. You can always manually lock by pressing the button anytime located on the bottom of the keypad or by brushing your hand across the screen. You may also disable the auto lock feature in your app. 9V Backup Access When your LocklyTM is out of power, you can temporarily activate the keypad by using a 9V battery against the bottom of the exterior side of the smart lock. Please see Section 2.6 for more info. Physical Keys Even though you have your fingerprints registered and Access Codes stored, it's always best practice to carry your physical keys with you at all times in case for any reason your lock falls into Safe Mode. Initial Code You may find an Initial Code Card with an Initial Code included in your package. It is very crucial that you do not lose this card. Please store this card safely as you will need the default Initial Code on that card to master reset your lock in case, for any reason, you have lost the phone paired to LocklyTM and also forgot your Access Code. Troubleshooting Please visit http://lockly.com/help for troubleshooting and the most frequently asked questions and answers. 32 SECTION 6.1 7.1 Cleaning Making sure your LocklyTM is clean is best practice to ensure optimal product use. Follow the DOs and DON'Ts below. DO � Rinse the touchscreen with warm water prior to cleaning. � Use the application of soap with a damp, lukewarm cloth. � Airdry or wipe dry with a soft microfiber cloth to avoid scratches. DON'T � Don't use abrasives, high alkaline cleaners, or gasoline to clean your lock. � Don't apply cleaning detergent directly in sunlight or at high temperatures. � Don't leave cleaning detergent on the display keypad for long periods of time - wash immediately. � Don't use scrapers, squeegees, or razors. SECTION 7.1 33 8.1 Safety Precautions Please read all instructions carefully. Remind all LocklyTM users of the safety precautions. Read the following instructions for your own safety Do not attempt to disassemble the smart lock by yourself. It can cause product damage, void warranty, and cause injuries. Do not use any inappropriate tools that can cause damages or malfunction to your lock. Always make sure your door is securely closed and locked when you leave your house to prevent unwanted entry. Please keep your Access Codes safe. Restrict access to the back panel of your smart lock and check your settings regularly to ensure Access Codes have not been changed without your knowledge. Always dispose of used batteries according to your local laws. DO NOT BURN. Unauthorized changes and modifications may void your product warranty. If you have questions or any problems while using your LocklyTM Secure Smart Lock, contact our customer service department at help@Lockly.com or visit http://lockly.com/help for technical assistance. 34 SECTION 8.1 Certified Warning This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. WARNING: This product contains DEHP and other chemicals known to the State of California to cause cancer and birth defects,or other reproductive harm. For more information go to www.P65Warnings.ca.gov SECTION 8.1 34