Microsoft Windows Server 2016 for Dell EMC PowerEdge Systems Important Information Guide
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Microsoft Windows Server 2016 for Dell EMC PowerEdge Systems Important Information Guide
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Microsoft Windows Server 2016 for Dell EMC PowerEdge Systems Important Information Guide Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. � 2016 � 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2019 - 05 Rev. A05 Contents 1 Important information about Microsoft Windows Server 2016........................................................................4 iDRAC, BIOS, system firmware, RAID controller driver versions.................................................................................. 4 Systems Management support for Microsoft Windows Server 2016......................................................................... 6 Multilingual operating system media for Windows Server 2016...................................................................................6 Deploying operating system by using multilingual DVD media................................................................................6 Pre-Installed Virtual Machine............................................................................................................................................6 Importing virtual machine............................................................................................................................................7 Retrieving Integrated Dell Remote Access Controller (iDRAC) IP address................................................................. 7 Operating system support matrix for Dell EMC PowerEdge servers.......................................................................... 7 Microsoft Windows videos for Dell EMC PowerEdge servers............................................................................... 8 2 Known Issues.................................................................................................................................................9 Administrative template errors occur when starting local group policy editor........................................................... 9 I/O errors or unresponsive virtual machines...................................................................................................................9 Cluster VD errors logged during I/O operation............................................................................................................. 10 Bus type of NVDIMMs displayed as Unknown............................................................................................................. 10 Windows Blue Screen error while booting from iSCSI target and Intel i350 initiator ..............................................10 Drivers without inbox support.........................................................................................................................................10 Operating system name is displayed incorrectly ...........................................................................................................11 Unable to convert Windows Server Core to OS with Desktop Experience .............................................................. 11 Unable to boot into Windows Server 2016 if Host Guardian Hyper-V Support or Device Guard is enabled on PERC H330.................................................................................................................................................................. 11 When NVMe device is attached to a running VM, the device is not enumerated ................................................... 11 Unable to modify or create TPM password, system displays error message............................................................12 3 Getting help................................................................................................................................................. 13 Contacting Dell EMC........................................................................................................................................................13 Documentation and video resources.............................................................................................................................. 13 Download the drivers and firmware............................................................................................................................... 15 Documentation feedback.................................................................................................................................................15 Contents 3 1 Important information about Microsoft Windows Server 2016 This document provides important information about Microsoft Windows Server 2016 for the Dell EMC PowerEdge systems. iDRAC, BIOS, system firmware, RAID controller driver versions Table 1. Minimum supported BIOS and iDRAC version on 14th generation of PowerEdge system Platforms Essentials Standard Datacenter Supported iDRAC version PowerEdge C4140 Yes Yes 3.21.21.21 PowerEdge C6420 Yes Yes 3.00.00.00 PowerEdge FC640 Yes Yes 3.15.15.15 PowerEdge M640 Yes Yes 3.15.15.15 PowerEdge MX740c Yes Yes 3.20.20.20 PowerEdge MX840c Yes Yes 3.20.20.20 PowerEdge R240 Yes Yes 3.23.23.23 PowerEdge R340 Yes Yes 3.23.23.23 PowerEdge R440 Yes Yes 3.11.11.11 PowerEdge R540 Yes Yes 3.11.11.11 PowerEdge R640 Yes Yes 3.00.00.00 PowerEdge R6415 Yes Yes 3.17.17.17 PowerEdge R740 XD2 Yes Yes 3.23.23.23 PowerEdge R740/XD Yes Yes 3.00.00.00 PowerEdge R7415 Yes Yes 3.17.17.17 PowerEdge R7425 Yes Yes 3.17.17.17 PowerEdge R840 Yes Yes 3.19.19.19 PowerEdge R940 Yes Yes 3.00.00.00 PowerEdge R940xa Yes Yes 3.19.19.19 PowerEdge T140 Yes Yes 3.23.23.23 Supported BIOS version 1.2.6 1.0.8 1.0.1 1.0.1 1.0.1 1.0.1 1.0.1 1.0.1 1.0.1 1.0.1 1.0.7 1.0.7 1.0.4 1.0.7 1.0.7 1.0.7 1.0.0 1.0.7 1.0.0 1.0.1 4 Important information about Microsoft Windows Server 2016 Platforms Essentials PowerEdge T340 Yes PowerEdge T440 PowerEdge T640 Standard Yes Yes Yes Datacenter Yes Yes Supported iDRAC version 3.23.23.23 3.11.11.11 3.11.11.11 Supported BIOS version 1.0.1 1.0.1 1.0.1 Table 2. Support for the iDRAC version (2.40.40.40) or later on 13th generation of PowerEdge system Platforms Essentials Standard Datacenter PowerEdge C4130 Yes Yes PowerEdge C6320 Yes Yes PowerEdge FC430 Yes Yes PowerEdge FC630 Yes Yes PowerEdge FC830 Yes Yes PowerEdge M630 Yes Yes PowerEdge M830 Yes Yes PowerEdge R230 Yes Yes PowerEdge R330 Yes Yes PowerEdge R430 Yes Yes PowerEdge R530 Yes Yes PowerEdge R630 Yes Yes PowerEdge R730 Yes Yes PowerEdge R730xd Yes Yes PowerEdge R830 Yes Yes PowerEdge R930 Yes Yes PowerEdge T130 Yes Yes PowerEdge T330 Yes Yes PowerEdge T430 Yes Yes PowerEdge T630 Yes Yes Supported BIOS Versions 2.2.5 2.2.5 2.2.5 2.2.5 2.2.5 2.2.5 2.2.5 1.4.5 1.4.5 2.2.5 2.2.5 2.2.5 2.2.5 2.2.5 1.1.3 2.1.3 1.4.5 1.4.5 2.2.5 2.2.5 Table 3. Support for the iDRAC version (2.40.40.40) or later on 12th generation of PowerEdge system Platforms Essentials Standard Datacenter PowerEdge M420 Yes Yes PowerEdge M520 Yes Yes PowerEdge M620 Yes Yes PowerEdge M820 Yes Yes PowerEdge R220 Yes Yes Supported BIOS Versions 2.4.2 2.4.2 2.5.4 2.3.3 1.9.0 Important information about Microsoft Windows Server 2016 5 Platforms PowerEdge R320 PowerEdge R420 PowerEdge R520 PowerEdge R620 PowerEdge R720 PowerEdge R820 PowerEdge R920 PowerEdge T20 PowerEdge T320 PowerEdge T420 PowerEdge T620 Essentials Yes Yes Yes Standard Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Datacenter Yes Yes Yes Yes Yes Yes Yes Yes Supported BIOS Versions 2.4.2 2.4.2 2.4.2 2.5.4 2.5.4 2.3.4 1.6.2 A09 2.4.2 2.4.2 2.5.4 Systems Management support for Microsoft Windows Server 2016 Dell OpenManage 8.4 and later supports Microsoft Windows Server 2016. For more information about the installation of OpenManage, see the OpenManage System Management Installation Guide at Dell.com/openmanagemanuals. Multilingual operating system media for Windows Server 2016 With the Windows Server 2016 release, the Dell EMC systems are shipped with a multilingual operating system interface that provides a list of supported languages. When you power on your system for the first time or reinstall the operating system using a Dell EMC provided media, you can select the language of your choice. With the new multilingual operating system media, you have the flexibility to reinstall the operating system in the language of your choice. Deploying operating system by using multilingual DVD media To deploy the operating system by using the multilingual DVD media: 1 Boot to the operating system media. 2 Select the language of your choice from the Language Selection screen and follow the instructions. NOTE: Simplified Chinese and Traditional Chinese images are provided in separate DVDs. Pre-Installed Virtual Machine If you select enable hyper-v role at Dell.com, you are provided with a pre-installed virtual machine. You can use the virtual machine files at C:\Dell_OEM\VM in your server along with the Hyper-V Manager to import virtual machines on this system, subject to Microsoft's license. For more information on the terms of licensing, see the End User License Agreement shipped with your product. 6 Important information about Microsoft Windows Server 2016 The VM at C:\Dell_OEM\VM allows you to select the appropriate language during the setup process. The virtual hard disk attached to this VM is of dynamically expanding type and can be converted to fixed type. NOTE: The virtual hard disk (VHD) attached to the VM is of dynamically expanding type which can grow up to a maximum of 127 GB. To increase the virtual disk space, create a new virtual hard disk and attach it to the same VM. To convert the virtual hard disk, provided by Dell EMC, from a dynamically expanding to a fixed disk, ensure that you have a minimum of 127 GB of space in your server before conversion. Importing virtual machine 1 Go to Hyper-V Manager in your operating system. 2 Select and right-click the server in the Hyper-V Manager. 3 Select Import Virtual Machine. 4 In Import Virtual Machine Wizard provide the path of the VM and import it. To activate the VM created using the sysprepped the VHDx file, use the virtual product key on the certificate of authenticity (COA) sticker affixed on the system. If your server is shipped with the data center edition of the operating system, you can also auto activate the VM by using Automatic Virtual Machine Activation (AVMA) keys from Microsoft. For more information on how to activate the AVMA keys, see the article Automatic Virtual Machine Activation on www.Technet.microsoft.com. You can perform security updates using standard methods before placing the system into production. NOTE: It is recommended that you create a backup of the VM. If there is loss or damage, Dell EMC does not provide a replacement file. Retrieving Integrated Dell Remote Access Controller (iDRAC) IP address A PowerShell module DellTools.psm1 is located in the C:\Dell_OEM\PSModule. This folder is installed at the factory, to assist with common tasks. This module includes commands that allow you to access the iDRAC IP address from the operating system. To retrieve the iDRAC IP Address, type the following command, and press ENTER. Get-iDRACIPAddress This function retrieves the IPv4 values only. NOTE: This script must be tested with all your applications and supported the Server Core roles before using it in a production environment. Operating system support matrix for Dell EMC PowerEdge servers Windows Server OS can be installed only on selected Dell EMC PowerEdge servers. For a list of the Dell EMC supported PowerEdge servers and OS combinations, see the Operating System Support Matrix for Dell EMC PowerEdge Systems at Dell.com/ossupport. Important information about Microsoft Windows Server 2016 7 Microsoft Windows videos for Dell EMC PowerEdge servers Table 4. Microsoft Windows videos for Dell EMC PowerEdge servers Video title Links Installing Microsoft Windows 2019 operating system https://www.youtube.com/watch?v=3uCuQKNIQpY in UEFI mode by using Dell Lifecycle Controller Manually Installing Microsoft Windows 2019 OS in https://www.youtube.com/watch?v=R52bPpI3rnk UEFI mode 8 Important information about Microsoft Windows Server 2016 2 Known Issues Administrative template errors occur when starting local group policy editor Description: Workaround: Administrative template errors occur when Dell EMC customized multilingual image is used and the Japanese language is installed on the system. The following errors occur twice when starting local group policy editor after the operating system is installed: � Error 1: Resource '$(string.NewTab_AboutNewsFeed)' (Browse attribute of displayName) was not found. File C:\Windows\PolicyDefinitions\inetres.admx, line 2975, column 61 � Error 2: Policy presentation element 'CorpWUContentHost_Name' in referenced presentation 'CorpWuURL' does not exist. File C:\Windows\PolicyDefinitions\WindowsUpdate.admx, line 368, column 99 Microsoft already released the KB which carries the fix. Perform the following steps to resolve the issue: 1 Download and install the KB4343887 MSU file. 2 Restart the system to complete the update. I/O errors or unresponsive virtual machines Description Workaround The issue occurs on Dell EMC hardware that is configured for failover cluster and have attached shared storage hosting multiple virtual machines with Multipath I/O (MPIO) enabled. If you perform multiple removals and installations of the PowerEdge MX5016s storage expander module, or if you remove and install the PowerEdge MX5000s SAS I/O module, I/O errors occur and the virtual machines goes to unresponsive or failed state. This issue may cause the Cluster Shared volume to go to failed state. 1 For servers running Shared Storage Cluster on Windows Server 2016, install Microsoft KB4457127 or a latest update package from Windows Update service on all the nodes that are part of the cluster. 2 Create a registry key, Reg_DWORD with a value 0x1 in the following registry path on all the cluster nodes: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StorPort\QoSFlags. 3 Restart the nodes to enable the registry key. Affected Systems � PowerEdge MX7000 chassis with PowerEdge MX740c or PowerEdge MX840c compute nodes and PowerEdge MX5016s storage sleds � Any Rx4x or Tx4x PowerEdge servers with external storage array attached Known Issues 9 Cluster VD errors logged during I/O operation Description: Workaround: Cluster VD errors are logged during I/O operation when PowerEdge MX740c or PowerEdge MX840c compute nodes and PowerEdge MX5016s servers are configured with Storage Spaces clustering and shared storage with Multi-Path I/O. This is a known issue in Windows Server 2016, and Microsoft is aware of this issue. This issue is fixed in the September 2018 monthly update of Windows Server 2016. You must install this patch before configuring the PowerEdge MX5016s server in a shared storage mode (Enclosure Mode). Bus type of NVDIMMs displayed as Unknown Description: Workaround: NVDIMMs are displayed as Unknown under Bus type in Windows Server 2016 storage spaces graphical interface. This is a known issue in Windows Server 2016 and Microsoft is aware of this issue. This issue is planned to be fixed in future Windows updates. As a workaround, to view the Bus type of the NVDIMMs run the following shell command: Get-PhysicalDisk | fl On running the above command, the correct Bus type for NVDIMMs is displayed: SCM. Windows Blue Screen error while booting from iSCSI target and Intel i350 initiator Description: Workaround: Using Windows 2016 in-box Intel iSCSI drivers for boot from the iSCSI target, an error is encountered: STOP 0x7B Inaccessible Boot Device Blue Screen while booting from Intel i350-t Adapter initiator. This issue is limited to the in-box Intel i350 driver in the Windows 2016 operating system installation media images. Dell EMC has released a new out of the box Intel i350 driver package that carries the fix for this issue. Download the drivers from the Dell support site for your respective server. By performing the following steps, you can manually choose Intel iSCSI driver during the Windows installation: 1 Unzip the files from the Network_Driver_3PT51_WN64_18.0.0_A00.exe Dell Update Package (DUP) to a USB thumb drive by running following command from an elevated command prompt: Network_Driver_XXXXX_WN64_XX.X.X_A00.exe /s /drivers=C:\mydir 2 Click Load Driver and choose the new driver from the USB drive that you had unzipped. 3 Complete the installation using this new driver. For detailed information, see Windows Blue Screen booting from iSCSI Target and Intel i350 Initiator. Drivers without inbox support The following table lists the drivers without inbox support for Windows Server 2016: Table 5. Drivers without inbox support Windows 2016 AMD and NVIDIA Add-On display driver for Dell's 12th, 13th and 14th generation of PowerEdge systems Software RAID PERC S110, S130 and S140 Matrox G200W and G200eR embedded video controllers BCM57402 NetXtreme-E Dual-port 10 Gb Ethernet (Broadcom) 10 Known Issues Windows 2016 BCM57404 NetXtreme-E Dual-port 10 Gb/25 Gb Ethernet (Broadcom) BCM57406 NetXtreme-E Dual-port 10 GBase-T Ethernet (Broadcom) Emulex Engine (XE) 100 series (Skyhawk)--NIC and FCoE drivers are inbox, only for iSCSI hardware offload out of box drivers are needed NOTE: For more information on drivers without inbox support, go to Dell TechCenter. NOTE: For the latest driver updates, go to Dell.com/support/drivers. Operating system name is displayed incorrectly Description: The Special Administration Console (SAC) interface redirects text output from features, like Recovery Console through the out-of-band port. iDRAC is the out-of-band port, which connects to a remote computer running a terminal emulation software (Command prompt, in this scenario). The system with Windows Server 2016 operating system displays the product name as Windows Server 2012 R2 in the SAC interface by issuing id command. Workaround: The fix is available in the 9D Cumulative Update for Microsoft Windows Server 2016. For more information about this update, download the Windows update catalog server details listed at Microsoft Knowledge Base Article 3192366. Unable to convert Windows Server Core to OS with Desktop Experience Description: Unlike previous versions of Windows Server, Microsoft Windows Server 2016 does not support the conversion between Windows Server and Server with Desktop Experience. Workaround: To change the operating system type, reinstall the Windows Server 2016 operating system. For more information about installation options for Windows Server 2016, see Windows Server 2016 documentation. Unable to boot into Windows Server 2016 if Host Guardian Hyper-V Support or Device Guard is enabled on PERC H330 Description: When you enable Host Guardian Hyper-V Support or Device Guard on PERC H330, the system does not able to boot in to Windows 2016 operating system. It requires reimaging the operating system or restoring from backup. Although the failure regularly occurs on a virtual disk with RAID 5, it also could occur for other RAID levels with different circumstances, such as a RAID 1 VD in degraded state. All partitions created on the H330 controller may be affected. Workaround: Do not enable the Host Guardian Hyper-V Support, or Device Guard feature (through Group Policy). For more information, see the Dell Knowledge Base page QNA44045. When NVMe device is attached to a running VM, the device is not enumerated Description: When NVMe device is attached to a virtual machine through Discrete Device Assignment (DDA) feature, the NVMe device is not enumerated successfully after it is hot removed and hot plugged. Known Issues 11 Workaround: Reattach the NVME device to the Virtual Machine. Perform the following steps to reattach the NVMe device to the Virtual Machine: 1 Open a Power Shell with admin privileges. 2 After hot plugging the device, run Get-PnpDevice to identify the device and get the location path. 3 Remove the VMHost assignable device by running the following command: Remove-VMAssignableDevice �locationpath $locationpath �VMName "VM-Name" $localtionpath is the location path from the step 2 and VM-Name is the name of the VM, where device was attached. 4 Attach the device back to the VM by running the following command: Add-VMHostAssignableDevice �locationpath $locationpath �VMName "VM-Name" Unable to modify or create TPM password, system displays error message Description: Workaround: . When you want to create or modify the TPM password, you require the TPM owner password. To perform this, first enable the TPM option under BIOS setup, and reboot to Windows Server 2016. Then, launch the Windows TPM Software (tpm.msc), and click Change Owner Password, a message is displayed as Supply your current TPM owner password to change to a new TPM owner password. Microsoft has made changes to the TPM owner password feature in Windows Server 2016, and it is in line with the Windows 10 client OS TPM feature. For more information, go to Change the TPM owner password. 12 Known Issues 3 Getting help Topics: � Contacting Dell EMC � Documentation and video resources � Download the drivers and firmware � Documentation feedback Contacting Dell EMC Dell EMC provides several online and telephone-based support and service options. Availability varies by country, region, and product, and some services may not be available in your area. To contact Dell EMC for sales, technical assistance, or customer service issues, see www.dell.com/contactdell. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or the product catalog. Documentation and video resources Table 6. Additional documentation and video resources for your server Task Description Location Setting up your server For information about installing the server into a rack, see the Rack documentation included with your rack solution or the Getting Started document that is shipped with your server. www.dell.com/poweredgemanuals Configuring your server For information about turning on the www.dell.com/poweredgemanuals server and the technical specifications of your server, see the Getting Started document that is shipped with your server. For information about the iDRAC www.dell.com/idracmanuals features, configuring and logging in to iDRAC, and managing your server remotely, see the Integrated Dell Remote Access Controller User's Guide. For information about installing the www.dell.com/operatingsystemmanuals operating system, see the operating system documentation. For information about understanding www.dell.com/idracmanuals Remote Access Controller Admin Getting help 13 Task Managing your server 14 Getting help Description Location (RACADM) subcommands and supported RACADM interfaces, see the RACADM Command Line Reference Guide for iDRAC. For information about updating drivers and firmware, see the "Download drivers and firmware" section in this document. Dell.com/support/drivers For information about servers management software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. www.dell.com/openmanagemanuals For information about setting up, using, and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User's Guide. www.dell.com/openmanagemanuals For information about installing, using, and troubleshooting Dell OpenManage Essentials, see the Dell OpenManage Essentials User's Guide. www.dell.com/openmanagemanuals For information about installing and using Dell System E-Support Tool (DSET), see the Dell System ESupport Tool (DSET) User's Guide. www.dell.com/supportassist For information about installing and using Active System Manager (ASM), see the Active System Manager User's Guide. Dell.com/asmdocs For understanding the features of Dell Lifecycle Controller (LCC), see the Dell Lifecycle Controller User's Guide. www.dell.com/idracmanuals For information about partner programs enterprise systems management, see the OpenManage Connections Enterprise Systems Management documents. www.dell.com/OME-modular For information about connections and client systems management, see the OpenManage Connections Client Systems Management documentation. www.dell.com/omconnectionsclient For information about viewing www.dell.com/cmcmanuals inventory, performing configuration, and monitoring tasks, remotely Task Description Location turning on or off servers, and enabling alerts for events on servers and components using the Dell Chassis Management Controller (CMC), see the CMC User's Guide. Working with the Dell PowerEdge RAID controllers For information about understanding Dell.com/storagecontrollermanuals the features of the Dell PowerEdge RAID controllers (PERC) and deploying the PERC cards, see the Storage controller documentation. Understanding event and error messages For information about checking the event and error messages generated by the system firmware and agents that monitor server components, see the Dell Event and Error Messages Reference Guide. www.dell.com/openmanagemanuals Installing MS Windows Server OS in UEFI Mode using Lifecycle Controller www.youtube.com/watch?v=3uCuQKNIQpY Manually installing MS Windows Server OS in UEFI Mode www.youtube.com/watch?v=R52bPpI3rnk Download the drivers and firmware It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on your system. Ensure that you clear the web browser cache before downloading the drivers and firmware. 1 Go to Dell.com/support/drivers. 2 In the Drivers & Downloads section, enter the Service Tag of your system in the Enter a Dell Service Tag, Dell EMC Product ID, or Model field, and then click Submit. NOTE: If you do not have the Service Tag, click Detect PC to allow the system to automatically detect your Service Tag. 3 Click Drivers & Downloads. A list of applicable downloads is displayed. 4 Download the drivers or firmware to a USB drive, CD, or DVD. Documentation feedback You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send your feedback. Getting help 15