Samsung Ultra WQHD Curved Monitor User Manual

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890 Series 34" Curved C34H890WGN User Manual

Samsung Monitor Curved 34 inch WQHD 100Hz 4ms LC34H890WGNXGO User Manual

34" Ultra-wide Curved Monitor CH890 Ideal for multi-taskers | Samsung Support Malaysia

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User Manual
C34H890W* C34H892W*

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality. � Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.

(For India Only) This product is RoHS compliant. For more information on safe disposal and recycling visit our website www.samsung.com/in or contact our Helpline numbers 1800 40 SAMSUNG(1800 40 7267864) (Toll-Free) 1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)

Table of contents

Before Using the Product

Securing the Installation Space

4

Precautions for storage

4

Safety Precautions

4

Cleaning

5

Electricity and Safety

5

Installation

6

Operation

7

Preparations

Parts

9

Control Panel

9

Direct Key guide

10

Function Key Guide

11

Changing Brightness, Contrast and

Eye Saver Mode settings

13

Changing the Volume setting

13

Reverse Side

14

Adjusting the Product Tilt and Height

15

Anti-theft Lock

16

Precautions for moving the monitor

16

Installing a Wall-mount Kit or Desktop Stand 17

Installation

18

Attaching the Stand

18

Removing the Stand

19

Connecting and Using a Source Device

Read below before installing the monitor.

20

Connecting and Using a PC

20

Connection Using the HDMI Cable

20

Connection Using the USB Type-C Cable

21

Connection Using the DP Cable

21

Connecting to Headphones

21

Connecting the Product to a PC as a USB HUB 22

Connecting a PC to the Product

22

Utilizing the Product as a USB HUB

22

Connecting the Power

23

Tidying Up the Connected Cables

24

Correct posture to use the product

25

Driver Installation

25

Setting Optimum Resolution

25

Screen Setup

SAMSUNG MAGIC Bright

26

Brightness

27

Contrast

27

Sharpness

27

Color

27

SAMSUNG MAGIC Upscale

28

HDMI Black Level

28

Eye Saver Mode

28

Game Mode

28

Response Time

28

Picture Size

29

Screen Adjustment

29

2

Table of contents

Configuring the PIP/PBP Settings

PIP/PBP Mode

30

Size

31

Position

31

Sound Source

31

Source

32

Picture Size

32

Contrast

33

Adjusting OSD (On Screen Display) settings

Transparency

34

Position

34

Language

34

Display Time

34

Setup and Reset

DisplayPort Ver.

35

HDMI Mode

35

FreeSync

36

Eco Saving Plus

38

Off Timer

38

PC/AV Mode

38

Source Detection

39

Auto Source Switch

39

Key Repeat Time

39

Power LED On

39

Reset All

39

Information

39

Installing the Software

Easy Setting Box

40

Restrictions and Problems with the Installation 40

System Requirements

40

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Center

41

Testing the Product

41

Checking the Resolution and Frequency

41

Check the following.

41

Q & A

43

Specifications

General

44

Standard Signal Mode Table

45

Appendix

Responsibility for the Pay Service (Cost to

Customers)

47

Not a product defect

47

A Product damage caused by customer's fault 47

Others

47

3

Chapter 01 Before Using the Product

Securing the Installation Space

Safety Precautions

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.  The exterior may differ depending on the product.

Warning Caution

A serious or fatal injury may result if instructions are not followed.
Personal injury or damage to properties may result if instructions are not followed.

10 cm

10 cm

10 cm

10 cm

10 cm
Precautions for storage
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.  Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product
(Service fee will be charged.) Do not press the monitor screen with hands or other objects. There is a risk of damaging the screen.
4

Cleaning
 Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.  Take the following steps when cleaning.
1 Power off the product and computer. 2 Disconnect the power cord from the product.
 Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
3 Wipe the monitor with a clean, soft and dry cloth.
 Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.  Do not spray water or detergent directly on the product.
4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product. 5 Connect the power cord to the product when cleaning is finished. 6 Power on the product and computer.

Electricity and Safety
Warning
� Do not use a damaged power cord or plug, or a loose power socket. � Do not use multiple products with a single power socket. � Do not touch the power plug with wet hands. � Insert the power plug all the way in so it is not loose. � Connect the power plug to a grounded power socket (type 1 insulated devices only). � Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object. � Do not place the power cord or product near heat sources. � Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
� Do not disconnect the power cord while the product is being used. � Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products. � Keep the power socket where the power cord is connected unobstructed.
 The power cord must be disconnected to cut off power to the product when an issue occurs. � Hold the plug when disconnecting the power cord from the power socket.

5

Installation
Warning
� DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
� Do not install the product in poorly ventilated spaces such as a bookcase or closet. � Install the product at least 10 cm away from the wall to allow ventilation. � Keep the plastic packaging out of the reach of children.
 Children may suffocate. � Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
 The product may fall and become damaged and/or cause an injury.  Using the product in an area with excess vibration may damage the product or cause a fire. � Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke. � Do not expose the product to direct sunlight, heat, or a hot object such as a stove.  The product lifespan may be reduced or a fire may result. � Do not install the product within the reach of young children.  The product may fall and injure children. � Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution
� Do not drop the product while moving.
� Do not set down the product on its front.
� When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.  The product may fall and become damaged and/or cause an injury.  Install the product only on cabinets or shelves of the right size.
� Set down the product gently.  Product failure or personal injury may result.
� Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.  Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.

6

Operation
Warning
� There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.  Contact Samsung Customer Service Center for repairs.
� To move the product, first disconnect all the cables from it, including the power cable. � If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Center. � Do not let children hang from the product or climb on top of it.
 Children may become injured or seriously harmed. � If the product is dropped or the outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Center.  Continued use can result in a fire or electric shock. � Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.  The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a
serious injury. � During a lightning or thunderstorm, power off the product and remove the power cable. � Do not drop objects on the product or apply impact. � Do not move the product by pulling the power cord or any cable. � If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately. � Do not lift or move the product by pulling the power cord or any cable. � Do not use or keep combustible spray or an inflammable substance near the product. � Ensure the vents are not blocked by tablecloths or curtains.
 An increased internal temperature may cause a fire.

� Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
 Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.
� Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
 Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.

7

Caution
� Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.  Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.
� Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).  Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
� Use the product at the recommended resolution and frequency.  Your eyesight may deteriorate.
� Do not hold the product upside-down or move it by holding the stand.  The product may fall and become damaged or cause an injury.
� Looking at the screen too close for an extended period of time can deteriorate your eyesight. � Do not use humidifiers or stoves around the product. � Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use. � Do not touch the screen when the product has been turned on for an extended period of time as it
will become hot. � Store small accessories out of the reach of children. � Exercise caution when adjusting the product angle or stand height.
 Your hand or finger may get stuck and injured.  Tilting the product at an excessive angle may cause the product to fall and an injury may result. � Do not place heavy objects on the product.  Product failure or personal injury may result. � When using headphones or earphones, do not turn the volume too high.  Having the sound too loud may damage your hearing.
8

Chapter 02 Preparations

Parts
Control Panel
 The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Power LED

JOG Button UP

Icons JOG Button Power LED
Function Key Guide

Description
Multi directional button that helps navigate.  The JOG button is located on the rear left side of the product. The
button can be used to move up, down, left or right, or as Enter.
This LED is power status indicator and works as � Power On (Power button): Off
� Power saving mode: Blinking
� Power Off (Power button): On  The power Indicator operation can be swapped by changing in the
menu. (System Power LED On) Actual models because of functional variation maybe haven't this function.
Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.  Function Key Guide may vary depending on the function or product
model. Please refer to the actual product.

LEFT

RIGHT

PRESS(ENTER)

DOWN

Return Function Key Guide

9

Direct Key guide
 The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes.  The function buttons page shows if Eye Saver Mode is enabled.
: On : Off
Eye Saver Mode Volume Features
Eye Saver Mode Off

�

/ : Adjust Brightness, Contrast, Eye Saver Mode.

�

: Adjust Volume.

�

: Display Function Key Guide.

10

Function Key Guide
 To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.
UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied.

Return

Icons

Description

Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.
Selects by moving the JOG button in the function key guide screen. The OSD (On Screen Display) of your Monitor's feature appears. OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.  If the OSD control is locked, Brightness and Contrast can be adjusted. PIP/PBP is available.
Eye Saver Mode is available. Information can be viewed.
Selects by moving the JOG button in the function key guide screen. Press the button when configuring settings for the PIP/PBP function is required.

Selects to turn the Monitor off by moving the JOG button in the function key guide screen.

 Actual models because of functional variation, Function key guide options will be different.

11

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.

JOG Button UP

Power saving/Non-signal mode Source Change

Down

PRESS(ENTER) for 2 seconds

Power Off

When the monitor displays the Main menu the JOG Button could be used as below.

JOG Button

UP/DOWN

LEFT

RIGHT PRESS(ENTER)

Action Move the option Exit the Main menu. Close Sublist without saving value. Value decreases in the slider. Move to next depth. Value increases in the slider. Move to next depth. Save the value and close Sublist.

12

Changing Brightness, Contrast and Eye Saver Mode settings
You can adjust Brightness, Contrast or Eye Saver Mode by moving the JOG button up or down, if no OSD menu is displayed.

Contrast

Eye Saver Mode

Off

Brightness

 The displayed image may differ depending on the model.  The default brightness can vary depending on the region.
Eye Saver Mode  Not available when PIP/PBP Mode is set to On.
Brightness  This menu is not available when MSAMASGUNICGBright is set to Dynamic Contrast mode.  This menu is not available when Eco Saving Plus is enabled.  This menu is not available when Eye Saver Mode is enabled.
Contrast  This menu is not available when MSAMASGUNICGBright is in Cinema or Dynamic Contrast mode.  This menu is not available when Game Mode is enabled.  This menu is not available when PIP/PBP Mode is set to On and the Size is set to (PBP Mode).

Changing the Volume setting
You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed.

Volume

50 Mute

 The displayed image may differ depending on the model.
 If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers. Set the input volume for the input device to at least 20% and control the volume using the volume control (JOG button LEFT/RIGHT) on the product.  What is Auto Mute?
The function mutes the audio to improve sound effect when there is sound noise or when the input signal is weak, usually due to a problem with the volume of an input device.  To activate the Mute function, access the Volume control screen, then use the JOG button to move the focus down. To deactivate the Mute function, access the Volume control screen, then increase or decrease the Volume.

13

Reverse Side
 The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

1 2

Port

Description

Port

Description

Connect the power cord for your monitor to the POWER IN port on the back of the product.
Connects to a source device using an HDMI cable or HDMI-DVI cable.

Connect to a USB device.

These ports are enabled when a PC is connected to the using a USB

1

Type-C to A cable or a USB Type-C cable.

2

Connect to a USB device.

This port is enabled when a PC is connected to the using a USB Type-C to A cable or a USB Type-C cable. And USB 3.0 is supported only when a PC is connected to the using a USB Type-C to A cable.

Connects to a PC using a DP cable.

Connect to an audio output device such as headphones.

Connects to a source device using a USB Type-C cable. Compatible with a USB cable version 3.0 or lower.

14

Adjusting the Product Tilt and Height
 The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

-30.0� (�2.0�) ~ 30.0� (�2.0�)

-5.0� (�2.0�) ~ 24.0� (�2.0�) 0 ~ 135.0 mm (�5.0 mm)

Caution

� Grasp the left and right sides of the monitor and adjust the tilt.

� The monitor tilt and height can be adjusted.
� Hold the top center of the product and adjust the height carefully.
� When adjusting the stand height, you may hear a noise. This noise is generated because the ball inside the stand slides when the stand height is adjusted. It is a normal noise and not a product malfunction.

After adjusting the product tilt and height, if the screen is not level, take the following actions.
-2� +2�

� Hold the bezel at both side edges and adjust the monitor angle until the screen becomes level. (Be careful not to directly hold the LCD display.)
� The monitor angle can be adjusted from -2� to +2�.

15

Anti-theft Lock
 An anti-theft lock allows you to use the product securely even in public places.  The locking device shape and locking method depend on the manufacturer. Refer to the user guide
provided with your anti-theft locking device for details.
To lock an anti-theft locking device:

Precautions for moving the monitor

� Do not directly apply pressure on the screen.
� Do not hold the screen when moving the monitor.

� Do not hold the product upside down only by the stand.

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.

2 Put one end of the cable through the loop on the other end.

� Hold the lower corners or edges of the

�

3 Insert the locking device into the anti-theft lock slot at the back of the product.

monitor when moving it.

4 Lock the locking device.

 An anti-theft locking device can be purchased separately.  Refer to the user guide provided with your anti-theft locking device for details.  Anti-theft locking devices can be purchased at electronics retailers or online.

16

Installing a Wall-mount Kit or Desktop Stand
 Power the product off and remove the power cable from the power socket.

1

2

A

3

4

Attach the wall-mount kit or desktop stand here
Wall-mount bracket (optional) Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding parts on the wall-mount kit or desktop stand you want to attach.

� Notes
 Using a screw longer than the standard length can damage the internal components of the product.
 The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications.
 Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop stand using excessive force. The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force.
 Samsung shall not be held liable for any product damage or personal injury caused by using a wall-mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.
 To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10 cm or farther away from the wall.
 Be sure to use a wall-mount kit that complies with the national standards.  To install the monitor using a wall mount, disconnect the stand base from the monitor.
Unit: mm

Model name VESA screw hole specs (A * B) in millimeters

Standard Screw

Quantity

C34H890W* / C34H892W*

100.0 x 100.0

4.0 mm , 0.7 pitch * 10.0 mm long 4 EA

 Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.

17

Installation

Attaching the Stand
 Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.

1

2

3

4

Insert the stand neck into the stand base in the direction shown in the figure.

Check that the stand neck is firmly connected.
Tightly fasten the connecting screw at the bottom of the stand base.

Place the stand neck of the display on the device as Stand assembly is complete. per the positions of the fasteners.

- Caution
Do not press down on the monitor. There is a risk of damaging the monitor.

18

Removing the Stand
 Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.

1

2

3

4

Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image.

Push the key upward and hold. Turn the stand neck After turning the stand neck of the display

of the display counterclockwise for 10�.

counterclockwise for 10�, lift the stand neck to

detach it from the device.

If Styrofoam is unavailable, use a thick sitting mat.

Turn the connecting screw at the bottom of the stand base to separate it.

5

Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.

- Caution
Do not press down on the monitor. There is a risk of damaging the monitor.

19

Chapter 03 Connecting and Using a Source Device

Read below before installing the monitor.

Connecting and Using a PC

1 Check the shapes of both ends of the cables that came with the monitor, and check the shapes and
positions of the matching ports on the monitor and external devices.
2 Before connecting signal cables, disconnect the power cables for the monitor and external devices
from the power outlet to prevent device damage from a short circuit or overcurrent.
3 After connecting all signal cables, connect the power cables for the monitor and external devices
to the power outlet.
4 Read the user manual to familiarize yourself with the monitor functions, precautions, and proper
use, before using the installed monitor.

Select a connection method suitable for your PC.  Connecting parts may differ in different products.  Provided ports may vary depending on the product.
Connection Using the HDMI Cable
Check to make sure that the power cables for the monitor and external devices, such as computers and set-top boxes, are not connected to the power outlet.

HDMI IN

 When connecting an HDMI cable, use the cable that came with the components of the monitor. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded.

20

Connection Using the USB Type-C Cable
Check to make sure that the power cables for the monitor and external devices, such as computers and set-top boxes, are not connected to the power outlet.

Connection Using the DP Cable
Check to make sure that the power cables for the monitor and external devices, such as computers and set-top boxes, are not connected to the power outlet.

According to the USB Power Delivery 2.0 specification, our product can charge your notebook when you connect it to our product with a USB Type-C cable.  A maximum charging power of 65 W is supported. Charging speed may vary depending on the notebook
connected to our product.  Because notebooks with a USB Type-C port released on the market are very various, we cannot guarantee
that our product can charge all types of notebooks with a USB Type-C port.  Make sure that the USB Type-C cable complies with the USB PD specification. Otherwise, your devices may
be damaged. A Samsung branded cable is recommended.

 A DP cable shorter under1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality.
Connecting to Headphones

21

Connecting the Product to a PC as a USB HUB
Connecting a PC to the Product
 The product can function as a HUB by connecting to a PC via a USB Type-C cable. You can connect a source device directly to the product and control the device from the product, without having to connect the device to the PC.
To use the product as a USB hub, connect the product to a PC using a USB Type-C cable.

Utilizing the Product as a USB HUB
Using the product as a hub, connect and use various source devices with the product at the same time. A PC cannot connect to multiple source devices at the same time as it has a limited number of input/ output ports available. The HUB feature on the product will improve your work efficiency by allowing you to connect multiple source devices to the USB ports on the product at the same time without connecting them to a PC.

If multiple source devices are connected to the PC, the many cables around the PC may look messy. Connecting the devices directly to the product will resolve such inconvenience.
Connect a mobile device such as an MP3 player or smartphone to the product when connected to a PC. This allows you to control the device from the PC or charge the device battery.

22

 The read/write rate will be affected by the USB device and your PC.  The product does not support media play. If you need to play a file in your USB device, please connect the
product as a Hub to your PC and play the file on your PC.  For USB-related problems caused by OS, drive programs or software, please contact relevant suppliers.  With the launch of various USB devices on the market, we cannot guarantee that our products are matched
with all USB devices.  For an external mass-storage HDD requiring external power supply, be sure to connect it to a power source.  The battery can be charged in the power-saving mode, but it cannot be charged when the product is
powered off.  Charging your USB device is not possible if the power cable is disconnected from the power socket.  The USB device needs to be purchased separately.

Connecting the Power
POWER IN
To use the product, connect the power cable to a power outlet and the POWER IN port on the product.  The input voltage is switched automatically.

23

Tidying Up the Connected Cables

1

2

3

4

Tilt the display, as shown in the figure.

Connect cables to the appropriate ports.

Cover the COVER-REAR SUB.

5

6

Open the COVER-STAND NECK LEFT, and rotate the open part at the bottom.

Cover the COVER-STAND NECK LEFT.

Arrange the external cables.

- Caution

24

Correct posture to use the product

Driver Installation
 You can set the optimum resolution and frequency for this product by installing the corresponding drivers.  To install the latest version of the product driver, download it from the Samsung website at http://www.
samsung.com.

Setting Optimum Resolution

Use the product in the correct posture as follows: � Straighten your back. � Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at
the screen.
� Keep your eyes directly in front of the screen. � Adjust the angle so light does not reflect on the screen. � Keep your forearms perpendicular to your upper arms and level with the back of your hands. � Keep your elbows at about a right angle. � Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels
attached to the floor, and your arms lower than your heart.
� Do the Eye excercises or blink frequently,then eye fatigue will be relieved.

An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Select a language on the product and change the resolution on your PC to the optimum setting.  If the optimum resolution is not selected, the message will appear up to three times for a specified time
even when the product is turned off and on again.  The optimum resolution can also be selected in Control Panel on your PC.

25

Chapter 04
Screen Setup
Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details.

 The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
SAMSUNG MAGIC Bright
This menu provides an optimum picture quality suitable for the environment where the product will be used.  This menu is not available when Smart ECO Saving is enabled.  This menu is not available when Game Mode is enabled.  This menu is not available when Eye Saver Mode is enabled.  Not available when PIP/PBP Mode is set to On. You can customize the brightness to suit your preferences.

In PC mode
� Custom: Customize the contrast and brightness as required. � Standard: Obtain a picture quality suitable for editing documents or using Internet. � Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content. � Dynamic Contrast: Obtain balanced brightness through automatic contrast adjustment. � High-Brightness: Maximize the screen brightness.
In AV mode
When the external input is connected through HDMI/DP/USB Type-C and PC/AV Mode is set to AV, MSAMASGUNICGBright has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom. You can select Custom which automatically recalls your personalized picture settings. � Dynamic: Select this mode to view a sharper image than in Standard mode. � Standard: Select this mode when the surroundings are bright. This also provides a sharp image. � Movie: Select this mode when the surroundings are dark. This will save power and reduce eye
fatigue. � Custom: Select this mode when you want to adjust the image according to your preferences.

26

Brightness
You can adjust the general brightness of the picture. (Range: 0~100) A higher value will make the picture appear brighter.  This menu is not available when MSAMASGUNICGBright is set to Dynamic Contrast mode.  This menu is not available when Smart ECO Saving is enabled.  This menu is not available when Eye Saver Mode is enabled.

Contrast

Adjust the contrast between the objects and background. (Range: 0~100)

A higher value will increase the contrast to make the object appear clearer.  This option is not available when MSAMASGUNICGBright is in Cinema or Dynamic Contrast mode.  This menu is not available when Game Mode is enabled.

 This menu is not available when PIP/PBP Mode is set to On and the Size is set to

(PBP Mode).

Sharpness
Make the outline of objects more clear or blurry. (Range: 0~100) A higher value will make the outline of objects clearer.  This option is not available when MSAMASGUNICGBright is in Cinema or Dynamic Contrast mode.  This menu is not available when MSAMASGUNICGUpscale is in Mode1 or Mode2 mode.  This menu is not available when Game Mode is enabled.  Not available when PIP/PBP Mode is set to On.

Color
Adjust the tint of the screen.  This menu is not available when MSAMASGUNICGBright is set to Cinema or Dynamic Contrast mode.  This menu is not available when Game Mode is enabled.  This menu is not available when Eye Saver Mode is enabled.  Not available when PIP/PBP Mode is set to On. � Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the color.
� Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the color.
� Blue: Adjust the blue saturation level. Values closer to 100 mean greater intensity for the color.
� Color Tone: Select a color tone that best suits your viewing needs.  Cool 2: Set the color temperature to be cooler than Cool 1.  Cool 1: Set the color temperature to be cooler than Normal mode.  Normal: Display the standard color tone.  Warm 1: Set the color temperature to be warmer than Normal mode.  Warm 2: Set the color temperature to be warmer than Warm 1.  Custom: Customize the color tone.
 When the external input is connected through HDMI/DP/USB Type-C and PC/AV Mode is set to AV, Color Tone has four color temperature settings (Cool, Normal, Warm and Custom).
� Gamma: Adjust the middle level of luminance.  Mode1 / Mode2 / Mode3

27

SAMSUNG MAGIC Upscale

Eye Saver Mode

MSAMASGUNICGUpscale function can enhance the layers of the picture details and the vividness of the picture.
The function has more obvious effects on low-resolution pictures.  This menu is not available when MSAMASGUNICGBright is set to Cinema or Dynamic Contrast mode.  This menu is not available when Game Mode is enabled.  Not available when PIP/PBP Mode is set to On.
� Off / Mode1 / Mode2  Comparing with Mode1, Mode2 has a stronger effect.

Set to an optimum picture quality suitable for eye relaxation.
T�V Rheinland "Low Blue Light Content" is a certification for products which meet requirements for lower blue light levels. When Eye Saver Mode is 'On', the blue light that wavelength is around 400nm will decrease, and it will provide an optimum picture quality suitable for eye relaxation. At the same time, the blue light level is lower than in the default settings, and it was tested by T�V Rheinland and certified as it met the requirements of T�V Rheinland "Low Blue Light Content" standards.  Not available when PIP/PBP Mode is set to On.

HDMI Black Level
If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ color degradation, black level, etc.) may occur, depending on the connected source device. In such case, HDMI Black Level can be used to adjust the image quality. If this is the case, correct the degraded picture quality using HDMI Black Level.  This function is only available in HDMI mode.  Not available when PIP/PBP Mode is set to On. � Normal: Select this mode when there is no contrast ratio degradation. � Low: Select this mode to reduce the black level and increase the white level when there is a
contrast ratio degradation.  HDMI Black Level may not be compatible with some source devices.  The HDMI Black Level feature is only activated at a certain AV resolution, such as 720P and 1080P.

Game Mode
Configure the product screen settings for game mode. Use this feature when playing games on a PC or when a game console such as PlayStationTM or XboxTM is connected.  This menu is not available when Eye Saver Mode is enabled.  This menu is not available when Smart ECO Saving is enabled.  When the monitor turns off, enters power-saving mode or changes input sources, Game Mode turns Off
even if it is set to On.  If you want to keep Game Mode enabled all the time, select Always On.  Not available when PIP/PBP Mode is set to On.
Response Time

Accelerate the panel response rate to make video appear more vivid and natural.

 Use Standard mode when not playing a video or game.

 This menu is not available when PIP/PBP Mode is set to On and the Size is set to

/

/

(PIP

Mode).

28

Picture Size

Change the picture size.
 This menu is not available when PIP/PBP Mode is set to On and the Size is set to  This option is not available when FreeSync is enabled.

(PBP Mode).

In PC mode
� Auto: Display the picture according to the aspect ratio of the input source. � Wide: Display the picture in full screen regardless of the aspect ratio of the input source.

In AV mode
� 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.
� 16:9: Display the picture with an aspect ratio of 16:9.
� 21:9: Display the picture with an aspect ratio of 21:9.
� Screen Fit: Display the picture with the original aspect ratio without cutting off.  The function may not be supported depending on the ports provided with the product.  Changing the screen size is available when the following conditions are satisfied.
 A digital output device is connected using the HDMI/DP/USB Type-C cable.  The input signal is 480p, 576p, 720p, or1080p and monitor can display normally (Not every model can
support all of these signals.).  This can only be set when the external input is connected through HDMI/DP/USB Type-C and PC/AV
Mode is set to AV.

Screen Adjustment
 This menu is only available when Picture Size is set to Screen Fit in AV Mode. When a 480P or 576P or 720P or 1080P signal is input in AV mode and the monitor can display normally, select Screen Fit to adjust horizontal position in 0-6 levels.
Configuring H-Position & V-Position
H-Position: Move the screen to the left or right. V-Position: Move the screen up or down.

29

Chapter 05 Configuring the PIP/PBP Settings
A detailed description of each function is provided. Refer to your product for details.

 The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
PIP/PBP Mode
Enable or disable the PIP/PBP Mode function. The PIP (Picture in Picture) function separates the screen into two parts. One source device is displayed on the main screen at the same time the another source device is displayed in inset windows. The PBP (Picture by Picture) function separates the screen in half displaying output from two different source devices simultaneously on the left and right sides of the screen.

 PIP/PBP mode is compatible with Windows 7, Windows 8, and Windows 10.  The PIP/PBP function may not be available depending on the specifications of the graphics card used. If the
screen is blank in PIP/PBP mode when the optimum resolution is selected, go to Control Panel  Display  Screen Resolution and click Detect on the PC. (Instructions are based on Windows 7.) If the screen is blank when the resolution is set to the optimum resolution, change the resolution to 1280 x 1024.  The screen may flicker briefly or appear after a delay when you enable or disable the PIP/PBP function or when you change the screen size with the PIP/PBP function activated. This can typically arise when a PC and a monitor are connected to two or more input sources. It has nothing to do with the performance of a monitor.
The issue is mainly caused when the video signals are delayed in transmission to the monitor depending on the graphics card performance.

 To maximize the picture quality, it is recommended to use a graphics card that supports WQHD+ (3440 x 1440) resolution.
 When using PIP/PBP, automatic switching to the optimum resolution and frequency is not available, due to conformance with the graphics card and Windows. Set PIP/PBP Mode to Off. Alternatively, restart the monitor, then set the resolution to the optimum setting using the Windows interface.
30

Size

Sound Source

Select the size and aspect ratio of the sub-screen.

�

: Select the icon image if you want to use PBP mode where the optimum resolution for the left

and right sides of the screen is 1720 x 1440 (width x height).

�

: Select the icon image if you want to use PIP mode where the optimum resolution for the sub-

screen is 720 x 480 (width x height).

�

: Select the icon image if you want to use PIP mode where the optimum resolution of the sub-

screen is 1280 x 720 (width x height).

�

: Select the icon image if you want to use PIP mode where the optimum resolution of the sub-

screen is 1720 x 720 (width x height).

Set which screen you want to hear the sound for.
PIP mode
/
PBP mode
/

Position

Select the position of the sub-screen from the available options.

�

/ / /

 Not available when PBP is selected.

 The screen may flicker if the input signal is unstable.

31

Source

Picture Size

Select the source for each screen.

PIP Mode (available in PIP mode(Size / / ))
 The input source for the main screen changes.  With the exception of the current input source, the other two input sources can be selected.  The screen may flicker if the input signal is unstable.
 When the Function Key Guide appears, move the JOG button LEFT to select the icon and then press the JOG button. The main screen will switch in the order HDMI  DisplayPort  USB Type-C.

PBP Mode (available in PBP mode(Size ))

 The input source for the main screen changes.  The screen may flicker if the input signal is unstable.  When the input signal of the left and right screens are the same, the operation cannot be performed.

 When the Function Key Guide appears, move the JOG button LEFT to select the JOG button. The same PBP source setting menu appears.

icon and then press the

PIP Mode (available in PIP mode (Size / / ))
Select the image size for sub-screen.
In PC mode
� Auto: Display the picture according to the aspect ratio of the each screen input source. � Wide: Display the picture in full screen regardless of the aspect ratio of the each screen input
source.
In AV mode
� 4:3: Display the picture of the sub-screen with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.
� 16:9: Display the picture of the sub-screen with an aspect ratio of 16:9. � 21:9: Display the picture of the sub-screen with an aspect ratio of 21:9. � Screen Fit: Display the picture of the sub-screen with the original aspect ratio without cutting
anything off.  The function may not be supported depending on the ports provided with the product.  Changing the screen size is available when the following conditions are satisfied.
 A digital output device is connected using the HDMI/DP/USB Type-C cable.  The input signal is 480p, 576p, 720p, or1080p and monitor can display normally (Not every model can
support all of these signals.).  This can only be set when the external input is connected through HDMI/DP/USB Type-C and PC/AV
Mode is set to AV.

32

PBP Mode (available in PBP mode(Size ))
Set the Picture Size for each of the divided screens.
In PC mode
� Auto: Display the picture according to the aspect ratio of the each screen input source. � Wide: Display the picture in full screen regardless of the aspect ratio of the each screen input
source.
In AV mode
� 4:3: Display the picture of the sub-screen with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.
� 16:9: Display the picture of the sub-screen with an aspect ratio of 16:9. � 21:9: Display the picture of the sub-screen with an aspect ratio of 21:9. � Screen Fit: Display the picture of the sub-screen with the original aspect ratio without cutting
anything off.  The function may not be supported depending on the ports provided with the product.  Changing the screen size is available when the following conditions are satisfied.
 A digital output device is connected using the HDMI/DP/USB Type-C cable.  The input signal is 480p, 576p, 720p, or1080p and monitor can display normally (Not every model can
support all of these signals.).  This can only be set when the external input is connected through HDMI/DP/USB Type-C and PC/AV
Mode is set to AV.

Contrast
PIP Mode (available in PIP mode(Size / / ))
Adjust the contrast level for sub-screen.
PBP Mode (available in PBP mode(Size ))
Adjust the contrast level for each screen.

33

Chapter 06 Adjusting OSD (On Screen Display) settings
A detailed description of each function is provided. Refer to your product for details.

 The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Transparency
Set the transparency for the menu windows.

Position
Adjust the menu position.
Language
Set the menu language.  A change to the language setting will only be applied to the onscreen menu display.  It will not be applied to other functions on your PC.

Display Time
Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time. Display Time can be used to specify the time after which you want the OSD menu to disappear.

34

Chapter 07 Setup and Reset
A detailed description of each function is provided. Refer to your product for details.

 The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

DisplayPort Ver.
Select your DisplayPort version.  Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications.  If the monitor is in HDMI/DisplayPort/USB Type-C mode and the screen says Check Signal Cable or power
saving mode activates, press the JOG button to display the function-button screen and then select the icon. You can select 1.1 or 1.2.

HDMI Mode
Select the HDMI mode to use.  The supportable device and resolution may differ depending on its version.  When the version is changed, the screen may blink.  If you set the HDMI Mode to 1.4, some high resolutions may not be supported because of bandwidth
limitation of the HDMI 1.4 protocol.  When the setting is not appropriate, a blank screen may appear. In this case, check the specifications of the
device.  Set the HDMI Mode to 1.4 when there is no sound output from the DVD connected to our product.

35

FreeSync
FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. � Off: Disable FreeSync.
� Standard Engine: Enable the basic FreeSync functions of the AMD graphics card.
� Ultimate Engine: Enable the FreeSync feature with a higher screen frame rate. Screen tearing (abnormal sync between the screen and content) is reduced in this mode. Note that screen flickering may occur during game play.
When enable FreeSync function, please use maximum screen refresh rate for optimal freesync effect. The refresh rate setting method please refer to Q & A How can I change the frequency?  When using the FreeSync function, use the HDMI/DP cable provided by the monitor manufacturer.  This function is not available for USB Type-C port. If you use the FreeSync function while playing a game, the following symptoms may occur: � The screen may flicker depending on the type of graphics card, the game option settings, or the
video being played. Try the following actions: decrease the game setting values, change the current FreeSync mode to Standard Engine, or visit the AMD website to check your graphics driver's version and update it with the latest one.
� While you are using the FreeSync function, the screen may flicker due to variation of the output frequency from the graphics card.
� The response rate during the game may fluctuate depending on the resolution. A higher resolution generally decreases the response rate.
� The sound quality of the monitor may be degraded.  If you encounter any issues when using the function, contact the Samsung Service Center.

The models in the Graphic Cards list supports FreeSync
FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards:
Make sure to install the latest official graphics drivers from AMD that support FreeSync.  For additional AMD graphics card models that support the FreeSync feature, visit the official AMD website.  Select FreeSync Off if you are using a graphics card from a different manufacturer.

� AMD Radeon R9 300 Series (Not include 370 / 370X) � AMD Radeon R9 Fury X � AMD Radeon R7 360 � AMD Radeon R9 295X2 � AMD Radeon R9 290X

� AMD Radeon R9 290 � AMD Radeon R9 285 � AMD Radeon R7 260X � AMD Radeon R7 260 � AMD Radeon RX 400 Series

How do you enable FreeSync? 1 Set FreeSync to Standard Engine or Ultimate Engine in the OSD menu. 2 Enable FreeSync in AMD Radeon Settings:
Right-click the mouse AMD Radeon Settings Display The "AMD FreeSync" feature should be set to "On". Select to "On" if not already enabled.

36

37

Eco Saving Plus

PC/AV Mode

Reduce energy consumption compared to consumption at the maximum brightness level.  This option is not available when MSAMASGUNICGBright is in Dynamic Contrast mode.  This menu is not available when Game Mode is enabled.  This menu is not available when Eye Saver Mode is enabled.  Not available when PIP/PBP Mode is set to On. � Off: Deactivate the Eco Saving Plus function.
� Auto: The power consumption will automatically be reduced by about 10% over the current setting. (The reduction of power consumption depends on the customer screen brightness condition.)
� Low: Saves up to 25 % energy compared to the maximum brightness.
� High: Saves up to 50 % energy compared to the maximum brightness.

Set PC/AV Mode to AV. The picture size will be enlarged. This option is useful when you view a movie. � Set to PC when connected to a PC.
� Set to AV when connected to an AV device.  This feature is only available on the widescreen models that include 16:9, 16:10 and 21:9.  If the monitor is in HDMI/DisplayPort/USB Type-C mode and the screen says Check Signal Cable or power
saving mode activates, press the JOG button to display the function-button screen and then select the icon. You can select PC or AV.

Off Timer

Off Timer: Turn on Off Timer mode.

Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically

power off after the specified number of hours.

 This option is only available when Off Timer is set to On.

 For products for the market in some regions, the Off Timer is set to automatically activate 4 hours after the

product powers on. This is done in accordance with power supply regulations. If you do not want the timer

to activate, go to

System and set Off Timer to Off.

38

Source Detection
Select either Auto or Manual as the method to recognize input signal.

Reset All
Return all the settings for the product to the default factory settings.

Auto Source Switch
By activating, a new connected source is displayed automatically.  This function may not be supported depending on the model or geographical area.

Information
View the current input source, frequency and resolution.

Key Repeat Time
Control the response rate of a button when the button is pressed. Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed.

Power LED On
Configure the settings to enable or disable the power LED located at the lower part of the product. � Working: The power LED is on when the product is turned on. � Stand-by: The power LED is on when the product is turned off.

39

Chapter 08 Installing the Software

Easy Setting Box
Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung website at http://www. samsung.com.  The software may not work properly if you do not restart the computer after the installation.  The Easy Setting Box icon may not appear depending on the computer system and the product
specifications.  If the shortcut icon does not appear, press the F5 key.

System Requirements

OS � Windows XP 32Bit/64Bit � Windows Vista 32Bit/64Bit � Windows 7 32Bit/64Bit � Windows 8 32Bit/64Bit � Windows 8.1 32Bit/64Bit � Windows 10 32Bit/64Bit

Hardware � At least 32MB of memory � At least 60MB of free space on the hard disk drive

Restrictions and Problems with the Installation
The Easy Setting Box installation may be affected by the Graphics Card, Motherboard and the Networking Environment.

40

Chapter 09 Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center
 Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center.
Testing the Product
Check if your product is operating normally by using the product test function. If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.
1 Power off both the PC and product. 2 Disconnect the cables from the product. 3 Power on the product. 4 If the message Check Signal Cable appears, the product is working normally.
 If the screen remains blank, check the PC system, video controller and cable.
Checking the Resolution and Frequency
For a mode that exceeds the supported resolution(refer to Standard Signal Mode Table), the message Not Optimum Mode will appear for a short time.  The displayed resolution may vary, depending on the computer system settings and cables.

Check the following.
Installation issue (PC mode)
The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC. The blank spaces found on the screen have nothing to do with the product. Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card. If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version. (Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)
Screen issue
The power LED is off. The screen will not switch on. Check that the power cable is connected properly. The message Check Signal Cable appears. Check that the cable is properly connected to the product. Check that the device connected to the product is powered on. When using the Type-C cable, check whether it supports data communication.

41

Not Optimum Mode is displayed. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (P.45).
The images on the screen look distorted. Check the cable connection to the product.
The screen is not clear. The screen is blurry. Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (P.45) in this manual and the Information menu on the product.
The screen is too bright. The screen is too dark. Adjust Brightness and Contrast.
Screen color is inconsistent. Change the Color settings.
The colors on the screen have a shadow and are distorted. Change the Color settings.
White does not really look white. Change the Color settings.
There is no image on the screen and the power LED blinks every 0.5 to 1 second. The product is operating in power-saving mode. Press any key on the keyboard or move the mouse to return to normal operating mode.
Text is blurry. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel
Fonts Adjust ClearType text and change Turn on ClearType.

Video playback is choppy. Playback of high-definition large video files can be choppy. This may be because the video player is not optimized for the computer resource. Try playing the file on another video player.
Sound issue
There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program. Video is available but there is no sound. Sound cannot be heard if a HDMI-DVI cable is used to connect the input device. Connect the device using an HDMI cable, DP cable or USB Type-C cable.
Source device issue
A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced.  The LED lights on the frame of the product may be seen depending on the user's viewing angle. The light is
harmless to people and has no bearing on product features and performance. The product is safe to use.

42

Q & A
 Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. � Windows XP: Go to Control Panel  Appearance and Themes  Display  Settings  Advanced  Monitor, and adjust Refresh rate under Monitor settings. � Windows ME/2000: Go to Control Panel  Display  Settings  Advanced  Monitor, and adjust Refresh rate under Monitor settings. � Windows Vista: Go to Control Panel  Appearance and Personalization  Personalization  Display Settings  Advanced Settings  Monitor, and adjust Refresh rate under Monitor settings. � Windows 7: Go to Control Panel  Appearance and Personalization  Display  Screen Resolution  Advanced settings  Monitor, and adjust Refresh rate under Monitor settings. � Windows 8(Windows 8.1): Go to Settings  Control Panel  Appearance and Personalization  Display  Screen Resolution  Advanced settings  Monitor, and adjust Refresh rate under Monitor settings. � Windows 10: Go to Settings  System  Display  Advanced display settings  Display adapter properties  Monitor, and adjust Screen refresh rate under Monitor settings. How can I change the resolution? � Windows XP: Go to Control Panel  Appearance and Themes  Display  Settings, and adjust the resolution. � Windows ME/2000: Go to Control Panel  Display  Settings, and adjust the resolution. � Windows Vista: Go to Control Panel  Appearance and Personalization  Personalize  Display Settings, and adjust the resolution. � Windows 7: Go to Control Panel  Appearance and Personalization  Display  Adjust Resolution, and adjust the resolution. � Windows 8(Windows 8.1): Go to Settings  Control Panel  Appearance and Personalization  Display  Adjust Resolution, and adjust the resolution. � Windows 10: Go to Settings  System  Display  Advanced display settings, and adjust the resolution. How do I set power-saving mode? � Windows XP: Set power-saving mode in Control Panel  Appearance and Themes  Display  Screen Saver Settings  Power options or BIOS SETUP on the PC. � Windows ME/2000: Set power-saving mode in Control Panel  Display  Screen Saver Settings  Power options or BIOS SETUP on the PC. � Windows Vista: Set power-saving mode in Control Panel  Appearance and Personalization  Personalize  Screen Saver Settings  Power options or BIOS SETUP on the PC. � Windows 7: Set power-saving mode in Control Panel  Appearance and Personalization  Personalize  Screen Saver Settings  Power options or BIOS SETUP on the PC. � Windows 8(Windows 8.1): Set power-saving mode in Settings  Control Panel  Appearance and Personalization  Personalize  Screen Saver Settings  Power options or BIOS SETUP on the PC. � Windows 10: Set power-saving mode in Settings  Personalization  Lock screen  Screen timeout settings  Power & sleep or BIOS SETUP on the PC.
43

Chapter 10 Specifications

General

Model Name Size Display area Pixel Pitch Maximum Pixel Clock Power Supply
Signal connectors Environmental conditions

C34H890W* / C34H892W* 86.4 cm 797.22 mm (H) x 333.72 mm (V) 0.23175 mm (H) x 0.23175 mm (V) 550 MHz AC100-240V~ 50/60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries. HDMI, DP, USB Type-C Operating Temperature: 10 �C � 40 �C (50 �F � 104 �F) Humidity: 10 % � 80 %, non-condensing Storage Temperature: -20 �C � 45 �C (-4 �F � 113 �F) Humidity: 5 % � 95 %, non-condensing

� Plug-and-Play This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimizes the monitor settings. Monitor installation takes place automatically. However, you can customize the installation settings if desired.
� Panel Dots (Pixels) Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance.
� The above specifications are subject to change without notice to improve quality.
� This device is a Class B digital apparatus.
� For detailed device specifications, visit the Samsung website.

44

Standard Signal Mode Table

Synchronization Resolution

Horizontal Frequency Vertical Frequency Optimum Resolution
Maximum Resolution

30 � 152 kHz 50 � 100 Hz 3440 x 1440 @ 50 Hz (HDMI) 3440 x 1440 @ 60 Hz (DisplayPort, USB Type-C) 3440 x 1440 @ 100 Hz

If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.

Resolution

Horizontal Frequency (kHz)

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity (H/V)

IBM, 720 x 400

31.469

70.087

28.322

-/+

VESA, 640 x 480

31.469

59.940

25.175

-/-

MAC, 640 x 480

35.000

66.667

30.240

-/-

VESA, 640 x 480

37.861

72.809

31.500

-/-

VESA, 640 x 480

37.500

75.000

31.500

-/-

VESA, 800 x 600

35.156

56.250

36.000

+/+

VESA, 800 x 600

37.879

60.317

40.000

+/+

VESA, 800 x 600

48.077

72.188

50.000

+/+

VESA, 800 x 600

46.875

75.000

49.500

+/+

MAC, 832 x 624

49.726

74.551

57.284

-/-

VESA, 1024 x 768

48.363

60.004

65.000

-/-

VESA, 1024 x 768

56.476

70.069

75.000

-/-

VESA, 1024 x 768

60.023

75.029

78.750

+/+

VESA, 1152 x 864

67.500

75.000

108.000

+/+

MAC, 1152 x 870

68.681

75.062

100.000

-/-

VESA, 1280 x 720

45.000

60.000

74.250

+/+

VESA, 1280 x 800

49.702

59.810

83.500

-/+

VESA, 1280 x 1024

63.981

60.020

108.000

+/+

VESA, 1280 x 1024

79.976

75.025

135.000

+/+

VESA, 1440 x 900

55.935

59.887

106.500

-/+

45

Resolution
VESA, 1600 x 900 VESA, 1680 x 1050 VESA, 1920 x 1080 CEA, 2560 x 1080 VESA, 2560 x 1440 VESA, 3440 x 1440 VESA, 3440 x 1440 VESA, 3440 x 1440

Horizontal Frequency (kHz)
60.000 65.290 67.500 66.000 88.787 73.681 88.819 150.972

Vertical Frequency (Hz)
60.000 59.954 60.000 60.000 59.951 49.987 59.973 99.982

Pixel Clock (MHz)
108.000 146.250 148.500 198.000 241.500 265.250 319.750 543.500

Sync Polarity (H/V)
+/+ -/+ +/+ +/+ +/+/+/+/-

 Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
 Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called "vertical frequency" or "refresh rate" and is indicated in Hz.
 This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
 Some resolutions listed in the table above may not be available depending on graphics card specifications.

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Chapter 11 Appendix

Responsibility for the Pay Service (Cost to Customers)
 When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc. � If a service technician gives instructions on how to use product or simply adjusts options without
disassembling product. � If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.) � If a product is reinstalled or devices are connected additionally after installing the purchased
product for the first time. � If a product is reinstalled to move to a different spot or to move to a different house. � If customer requests instructions on how to use because of another company's product. � If customer requests instructions on how to use the network or another company's Program. � If customer requests software installation and setup for the product. � If a service technician removes/cleans dusts or foreign materials inside of the product. � If customer requests an installation additionally after purchasing a product through home-
shopping or online.

A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair If a product damage is caused by; � External impact or drop. � Use of supplies or separately sold product unspecified by Samsung. � Repair from a person besides an engineer of outsourcing service company or partner of Samsung
Electronics Co., Ltd. � Remodeling or repairing the product by customer. � Using it with incorrect voltage or non-authorised electrical connections. � Not following the "cautions" in User Manual.
Others
� If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc) � If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator,
Lamp, Filter, Ribbon, etc.)  If customer requests a service in case the product has no defect, service fee may be charged. So please
read User Manual first.

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