Kenmore 625.383500 Water Softener User Guide

7324976Eng Sears

Model / Modelo No. 625.383000 Water Softener

Manual de Uso y Cuidado English / Español Model / Modelo No. 625.383000 Kenmore Water Softener with High Flow Valve Ablandador de Agua con válvula de alto flujo Sears Brands Management Corporation 3333 Beverly Road Hoff…

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Kenmore Water Softener 625.383500 Manual

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Use & Care Guide Manual de Uso y Cuidado
English / Espa�ol

�

System tested and certified by NSF International against NSF/ANSI Standard 44
for hardness reduction and efficiency. Este sistema ha sido probado y certificado
por NSF International de acuerdo a Norma NSF/ANSI 44
para la reducci�n de la dureza y eficiencia.

Model / Modelo No. 625.383000
Kenmore� Water Softener
with High Flow Valve
Ablandador de Agua
con v�lvula de alto flujo

Sears Brands Management Corporation 3333 Beverly Road Hoffman Estates, IL 60179 U.S.A. www.kenmorewater.com www.kenmore.com www.sears.com

Printed on recycled paper/ Impreso en papel reciclado P/N 7324976 (Rev. B 1/31/11)

Warranty
WARRANTY ON KENMORE WATER SOFTENER
ONE YEAR LIMITED WARRANTY ON WATER SOFTENER When installed, operated and maintained according to all instructions supplied with the product, if this Kenmore appliance fails due to a defect in material and workmanship within one year from the date of purchase, call 1-800-4-MY-HOME� to arrange for free repair. TEN YEAR LIMITED WARRANTY AGAINST LEAKS When installed, operated and maintained according to all instructions supplied with the product, if the water softener tank or salt storage drum develops a leak within ten years from the date of purchase, call 1-800-4-MY-HOME� to arrange for free tank or drum replacement. After the first year you must pay an initial trip charge. All warranty coverage does not include water softener resin, which is an expendable item. If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase. This warranty covers only defects in material and workmanship. Sears will NOT pay for: 1. A service technician to instruct the user in correct product installation, operation or maintenance. 2. A service technician to clean or maintain this product. 3. Damage to or failure of this product if it is not installed, operated or maintained according to the all
instructions supplied with the product. 4. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intend-
ed purpose. 5. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other
than those recommended in all instructions supplied with the product. 6. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product. Disclaimer of implied warranties; limitation of remedies Customer's sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you. This warranty applies only while this appliance is used in the United States or Canada. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Sears Brands Management Corporation, Hoffman Estates, IL 60179 U.S.A.
Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
2

Table of Contents
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Specifications & Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Packing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Plan Your Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11 Programming the Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13 Sanitizing the Water Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Adding Salt to the Storage Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Controller Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-16 Care of Your Water Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-20 Exploded View & Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-25

Safety Guides

p Read all steps and guides carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage. Reading this manual will also help you to get all the benefits from your water softener.
p Your Kenmore water softener will remove hardness minerals from water. This is measured in grains per gallon (gpg). It will also remove some clear water iron*. This is measured in parts per million (ppm). See the specifications page for the maximum limits of hardness and iron removal.
p A water softener will not improve other water problems such as acidity, tastes and odors, or iron other than clear water iron.
p Do not attempt to use this product to make safe drinking water from non-potable water sources. Do not use the system on microbiologically unsafe water, or water of unknown quality without adequate disinfection before or after the system.
p Check with your local public works department for plumbing and sanitation codes. You must follow their guides as you install the system. Follow your local codes if they differ with guides in this manual. In Massachusetts, plumbing code 248-CMR 3.00 and 10.00 shall be adhered to. Consult with a licensed plumber.

p Use only lead-free solder and flux for all sweat-solder connections, as required by federal codes, when installing soldered copper plumbing.
p Use care when handling the water softener. Do not turn upside down or drop.
p Avoid installing in direct sunlight. Excessive heat may cause distortion or other damage to non-metallic parts.
p This water softener works on water pressures of 20 psi (minimum) to 125 psi (maximum). If your house water pressure is over the maximum, install a pressure reducing valve in the water supply pipe to the softener.
p Temperature of the water supply to the softener must be between 40�F and 120�F. Do not install on hot water.
p If installing the water softener outdoors, do not locate where it will be exposed to wet weather, direct sunlight or extreme hot or cold temperatures.
p This softener works on 24 volt, 60 Hz electrical power only, supplied by a direct plug-in transformer (included). Be sure to use the included transformer and plug it into a nominal 120V, 60 cycle household outlet that is properly protected by an overcurrent device such as a circuit breaker or fuse. If transformer is replaced, use only the authorized service, Class II, 24V 10VA transformer.
* The capacity to reduce clear water iron is substantiated by Water Quality Association test data.

European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of according to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are in place nationally and can vary from region to region. Please refer to your state and local laws for proper disposal of this equipment.

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
3

Specifications & Dimensions

Model Code
Rated Softening Capacity (Grains @ Salt Dose)
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) Rated Service Flow Rate Amount of High Capacity Ion Exchange Resin Pressure Drop at Rated Service Flow Water Supply Max. Hardness Water Supply Max. Clear Water Iron Water Pressure Limits (minimum / maximum) Water Temperature Limits (minimum / maximum) Minimum Water Supply Flow Rate Maximum Drain Flow Rate

Model No. 625.383000
300 8,300 @ 1.7 lbs. 20,400 @ 6.5 lbs. 24,400 @ 11.0 lbs. 4,880 @ 1.7 lbs.
7.3 gpm 0.68 cu. ft.
15 psig 70 gpg 5 ppm* 20 - 125 psi 40 - 120 �F 3 gpm 0.9 gpm

*Capacity to reduce clear water iron is substantiated by WQA test data. State of Wisconsin requires additional treatment if water supply contains clear water iron exceeding 5 ppm. These systems conform to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test data. The efficiency rating is only valid at the stated salt dose. These softeners were efficiency rated according to NSF/ANSI Standard 44. Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration time
based on the amount needed.

1166--11//22"" 33--33//88""
OOUUTT IINN

1919-3-3//44""

IINN --OOUUT T

4400--11//44""

4411--11//22"" 4466""

FRFORONNTT VVIEIEWW

SISDIDEE VVIIEEWW

Figure 1

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4

Packing List

The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton.

Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them.

Small Parts

Ground Clamp Kit

Bypass Valve

20 ft. Drain Hose

Installation Adaptors

Clips (including 1 spare)

Hose Clamps

Adaptor Elbow

Grommet

Figure 2

Cold Water to House

Plan Your Installation

THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT
(Shows sequence of equipment only - not all items are needed in all applications)

Untreated Water to Outside Faucets

City Water Supply

Hot Water to House

Sediment Cartridge
Filter

Pressure Tank

OR

Water

Water

Central

Iron

Heater

Softener

Water

Filter

Filtration

System

Well Water Supply Well Pump

= Always locate an Iron Filter UPSTREAM of the water softener. = Locate a Central Water Filtration System UPSTREAM of the water softener on a chlorinated
water supply, or DOWNSTREAM of the water softener on a non-chlorinated water supply.

Figure 3

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5

Outside Faucet (hard water)
Soft, cold water) Soft, hot water

Plan Your Installation

TYPICAL INSTALLATION

Hard Water Line Soft Water Line
Shutoff Valve
120V, 60 Hz

Outside Faucet (hard water)

to R.O. Faucet

Soft Water to R.O. System

Hard Water
to House

R.O. Drain

Reverse Osmosis System R.O. Storage Tank

Water Heater

Water Softener

1-1/2" Floor Air Gap Drain

Water Meter

Main Shutoff Valve

WHERE TO INSTALL THE WATER SOFTENER
Review the following points before you choose a place to put your softener: 1. Place as close as possible to, but always downstream
from, the pressure tank (well water) or water meter (city water). 2. Place as close as possible to a water drain such as a floor drain, laundry tub, sump or standpipe (See Fig. 4). 3. Connect to the house main water pipe UPSTREAM OF THE WATER HEATER (See Fig. 3). The temperature of water going through the softener must not be more than 120�F (49�C). Hot water will damage inner softener parts. To reduce the risk of hot water backup, piping between the softener and water heater should be as long as possible. 4. Keep outside faucets on hard water to save soft water and salt. See Fig. 4.

Figure 4
5. Do not install in a place where the softener could freeze. Damage caused by freezing voids the warranty by Sears Brands Management Corporation.
6. Put the softener in a place where water damage is least likely to occur if it develops a leak. Sears or the manufacturer will not repair or pay for water damage.
7. A grounded, 120V, 60 Hz. electrical outlet is needed within 10 feet of the softener to plug in the transformer (See Fig. 4). Be sure the outlet and transformer are in an inside location, protected from wet weather. Use a continuously "live" outlet, which cannot be accidentally switched off.
8. When installing in an outside location, you must take the steps necessary to assure the softener, installation plumbing, and wiring, are protected from the elements, direct sunlight, contamination, vandalism, etc.

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
6

Plan Your Installation

CHECK YOUR WATER PRESSURE BEFORE INSTALLING

For your water softener to work properly, incoming water pressure in your house pipes must be no lower than 20 pounds per square inch (psi). The highest allowable pressure is 125 psi. If pressure is above 125

psi, buy and install a pressure reducing valve in the pipe supplying water to the softener's inlet. NOTE: If water pressure during the day is 100 psi or
more, pressure during the night may go above 125 psi.

Installation

INSTALL SINGLE BYPASS VALVE AND/OR THREADED INSTALLATION ADAPTORS

Complete the following steps to assemble the adaptors and/or the included single bypass valve. 1. Close the shutoff valve on the house main water pipe,
near the water meter or pressure tank, to turn off the water.

SINGLE BYPASS VALVE: 6. Push the bypass valve into the softener valve's inlet
and outlet ports as far as it will go. Snap the two large holding clips into place, from the top down as shown (see Fig. 8).

2. Shut off the gas or electric supply to the water heater.

CAUTION: Be sure the clips snap firmly into place so the bypass valve will not pull out.

3. Open the highest and lowest water faucets in your house. This will let water drain from the pipes. Close faucets after water has drained.
4. Remove the top cover. Remove the salt lid first and then pull outward on the two tabs to release top cover (see Fig. 5). Set both covers aside so they will not get scratched or broken.

Salt Lid

Top Cover

INLET AND OUTLET THREADED ADAPTORS: 7. Push the adaptors into the valve inlet and outlet
ports, or bypass valve ports, as far as they will go. Both adaptors are the same and fit either port. Snap the two large holding clips into place, as shown (see Fig. 8). CAUTION: Be sure the clips snap firmly into place so
the adaptors will not pull out.

Figure 5
5. Visually check and remove any foreign materials from the valve inlet and outlet ports (see Fig. 6). Carefully remove the two large plastic clips (you will use them). Check to be sure the turbine and support are firmly in place (see Fig. 7).
NOTE: If you will not install the included bypass valve because you will have a 3-valve bypass in your plumbing, skip step 6, but perform step 7.

Clips Valve Outlet

Threaded Installation Adaptors

Valve Inlet Clip

Clip
Single Bypass Valve
Figure 6

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7

Installation

INSTALL SINGLE BYPASS VALVE (cont.)
Before installing the bypass valve and/or installation adaptors, make sure that the turbine and support are firmly in place inside the softener valve's outlet port.
Turbine Support

ASSEMBLE INLET AND OUTLET PLUMBING
Measure, cut (thread if needed) and put together all pipe and fittings up to the main water pipe. Make sure that the incoming water supply pipe goes to the valve inlet side. CAUTION: Never solder fittings while connected to
nonmetallic parts. Wait until soldered pipe has cooled before connection. See Fig. 10. CAUTION: Be careful when putting pipe fittings together. Do not cross thread, and do not overtighten.

Valve Outlet

Turbine

Figure 7

INSTALL HOLDING CLIPS

Bypass Valve or Installation Adaptor

Plastic Clip

Valve Inlet or Outlet

O-Ring

Plastic clip snaps into groove in
bypass or adaptor

Figure 8

Main Water Pipe

Incoming

Hard

Water

4. Solder.

NOTE: To be certain that heat will not travel down the pipe

1. Cut pipe to correct length

and into the bypass valve or installation adaptors, wrap the

2. Solder. When cool, do step 3.

bottom of the pipe

and the bypass valve

3. Put threaded

with a wet rag.

adaptor into

bypass valve

port.

IN

ALTERNATE BYPASS VALVE INSTALLATION

OUT IN

If connecting to floor level plumbing, install the bypass valve turned downward, as shown.
Figure 9

Figure 10

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
8

Installation

CONNECT THE VALVE DRAIN HOSE
Take a length of 3/8" inside diameter drain tubing (supplied) and attach one end to the drain fitting (see Fig. 11). Use a tube clamp from the parts bag to hold it in place. Put the other end of the tubing over a floor drain, into a laundry tub, standpipe, or other suitable drain. Check your local codes. Leave an air gap of about 1-1/ 2'' between the end of the hose and the drain. This gap is needed so you don't get a backflow of sewer water into the softener. Do not put the end of the hose into the drain or connect without the air gap. Locate and support the hose so it does not kink or have sharp bends. Secure the hose end so water pressure does not cause the hose to "whip". Tie or wire it in place. Do not pinch the hose shut. The softener will not work if this drain hose is pinched, plugged, closed or restricted in any way. Direct drain flow down into drain from drain line as flow could possibly overshoot the drain cover. Keep the hose lower than the drain fitting. In some homes, to get to a drain you must raise the hose and run it overhead. Do not raise the hose more than 8 feet above the floor.

COPPER DRAIN TUBE: Local plumbing codes may require the use a copper valve drain tube. A copper tube is also best to use if running a drain line overhead. To adapt a copper drain tube to the softener, purchase a compression fitting (1/4'' female pipe threads x 1/2'' O.D. tube) and tubing from your local hardware store.
CONNECT SALT TANK OVERFLOW HOSE
1. Locate the rubber grommet, adaptor elbow and tube clamp (see Fig. 11) that are in the parts bag.
2. Push the grommet into the hole in the salt tank wall so that half is inside and half is outside.
3. Push the larger end of the adaptor into the grommet. 4. Push one end of a length of 3/8'' I.D. tubing (sup-
plied) onto the tube adaptor, using a tube clamp from the parts bag to hold it in place. 5. Put the other end of the tubing over the floor drain. IMPORTANT: Overflow water must run down by gravity
through the tubing. Do not raise the tubing higher than the adaptor (see Fig. 11). IMPORTANT: Do not connect this hose to the valve drain hose you just installed (see above). Both drains must have a separate hose.

Drain Fitting

Tube Clamp

Grommet

Tube Adaptor

Tube Clamp

NOTE: Drain Hose (20 ft.) is included. See also parts list. Salt Tank Overflow Hose

1/4 NPT SUBSTITUTING RIGID DRAIN LINE
Threads Barbs

Clip

Cut barbs from

drain fitting (pull

clip and remove fitting from valve)

Compression Fitting, 1/4 NPT x 1/2" O.D.

Tube (not supplied)

1/2" Outside Diameter Copper Tube (not supplied)

To drain

point other

Valve Drain Hose

than floor drain.
Support tub-

ing in place

Tie or wire tubing in
place

1-1/2" Air Gap

as needed.

STANDPIPE 1-1/2" Air Gap
1-1/2" Air Gap

FLOOR DRAIN

LAUNDRY TUB

Figure 11

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9

Installation

LEAK TEST
To check for leaks, complete the following steps: CAUTION: To avoid water or air pressure damage to
softener inner parts, and to flush pipe chips or other residue from the water pipes, be sure to do the following steps exactly as instructed. 1. Fully open two nearby cold water faucets downstream from the softener. 2. Place bypass valve(s) in "bypass" position (see Figures 12 & 13). On a single valve, slide the stem inward to bypass. On a 3-valve bypass, close the inlet and outlet valves and open the bypass valve. 3. Fully open the house main water pipe shutoff valve. Observe steady water flow from both open faucets. 4. Place bypass valve(s) in SERVICE, EXACTLY as follows: Keep soft water faucets open. a. Single Bypass Valve: Slowly, slide pull the valve stem outward toward service, pausing several times to allow the softener to pressurize gradually. b. 3-Valve Bypass: Fully close the bypass valve and open the outlet valve. Slowly open the inlet valve, pausing several times to allow the softener to pressurize gradually. 5. After about three minutes, open a hot water faucet for about one minute, or until all air is expelled, then close. 6. Close both cold water faucets. 7. Check your plumbing work for leaks, and fix right away if any are found. Be sure to observe previous caution notes. NOTE: If this procedure is performed on a new softener, water coming from the taps may initially be discolored. This normally occurs the first time water runs through the resin bed. The discolored water is not harmful, and the discoloration will not last more than a few minutes.

SINGLE BYPASS VALVE
Pull stem outward for Service Push inward for Bypass

Figure 12

3-VALVE BYPASS

FOR SERVICE Close bypass valve. Open inlet & outlet
valves. FOR BYPASS Open bypass valve. Close inlet & outlet
valves.

Outlet Valve

Bypass Valve Inlet Valve

Figure 13

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10

Installation

INSTALL GROUNDING CLAMP
The house cold water pipe (iron or copper) is often used to ground all electrical outlets in the home. To maintain this ground, use the ground clamp kit included in the parts bag. Install the ground clamp across the inlet and outlet metal pipes (see Fig. 14). Make sure good contact is made between the pipe and the clamps.
INSTALL COVERS
After installing your water softener, put the covers on. Angle the covers so the top cover clips onto the back first, then bring down in front and clip on the tabs inside the rim and lower the salt lid closed (See Fig. 5).
CONNECT TO ELECTRICAL POWER
The softener works on 24 volt, 60 Hz electrical power. The included transformer changes standard 120 volt AC house power to 24 volts. You must plug the water softener's transformer into a grounded, 120 volt outlet only. Be sure the outlet is always "live" so it cannot be switched off by mistake. NOTE: The electrical outlet you plug the transformer
into must be indoors, protected from weather.
RESTART THE WATER HEATER
Turn on the gas (or electric) supply to the water heater and light the pilot.
YOUR PLUMBING INSTALLATION AND ELECTRICAL WORK ARE NOW COMPLETE.

METAL PIPE GROUNDING

Ground Clamp (2 halves)

TO Valve Inlet

Screw with lockwasher
& nut

FROM Valve Inlet
Figure 14

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11

Programming the Softener

Display

LOW SALT indicator

UP button

Low Salt

press for tonight hold for immediate

Select

REGENERATION button

SELECT button

DOWN button

Figure 15

PROGRAM THE SOFTENER
When the transformer is plugged into the electrical outlet, the model code (300) and a test number (example: J3.0, are briefly shown in the display. Then the words "SET TIME" appear and 12:00 PM begins to flash.

SET WATER HARDNESS NUMBER
If you completed the previous step, the words "SET HARDNESS" should show in the display. Otherwise, press the SELECT button several times until they do.

Figure 16 SET PRESENT TIME OF DAY
If the words "SET TIME" do not show in the display, press the SELECT button a few times until they do.
Figure 17
1. Press the r UP or s DOWN buttons to set the present time. Up moves the display ahead; down sets the time back. Be sure AM or PM is correct.
NOTE: Press buttons and quickly release to slowly advance the display. Hold the buttons down for fast advance.
2. When the correct time is displayed, press the SELECT button, and the display will change to show the "Hardness" screen.

Figure 18

1. Press the r UP or s DOWN buttons to set the hardness of your water supply, in grains per gallon. The default is 25.

NOTE: If your water supply contains iron, compensate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use 30 for your hardness number.

2 ppm iron x 5 = 10 (times)

20 gpg hardness +10
30 HARDNESS NUMBER

If your water supply contains iron, it is recommended that you clean your water softener resin bed at least every 6 months. Your local Sears store has Water Softener Cleaner (Part Number 34427) available.

2. When finished setting your water's hardness number, press the SELECT button, and the display will change to show the "Set Recharge Time" screen.

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12

Programming the Softener

SET RECHARGE (REGENERATION) START TIME
If you completed the previous step, the words "SET RECHARGE TIME" should show in the display. Otherwise, press the SELECT button several times until they do.
Figure 19
1. The softener's default recharge start time is 2:00 AM. This is normally a time of day when water is not being used in the household. Hard water bypasses the softener if the household draws water during the recharge cycle. If a different recharge start time is desired, press the r UP or s DOWN buttons to change the time, in 1-hour increments. Be sure AM or PM is correct.
2. When the desired recharge start time is displayed, press the SELECT button, and the display will change to show the "Set Salt Level" screen.

SET SALT LEVEL
The water softener has a salt monitor indicator light to remind you to add salt to the storage tank. NOTE: You must set salt level each time salt is added
to the water softener. NOTE: The salt monitor system estimates salt levels, and
accuracy will vary with different salts. To set this monitor system: If you completed the previous step, the words "SET SALT LEVEL" should show in the display. Otherwise, press the SELECT button several times until they do. 1. Lift the salt lid and level the salt in the storage tank. 2. The yellow salt level decal, on the brinewell inside
the tank, has numbers from 0 to 8 (see Fig. 20). Observe the highest number the leveled salt is at, or closest to.
SALT LEVEL
Brinewell

Salt Level

Decal

Figure 20
3. Press the r UP or s DOWN buttons to set the salt level to match to the number on the decal. At level 2 or below, the "Low Salt" indicator will flash. If you want to turn the salt monitor off, press the s DOWN button past 0, until "SALT LEVEL OFF" shows in the display.
4. When the correct salt level is displayed, press the SELECT button, and the display will return to the normal run (time of day) screen.

Figure 21

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13

Sanitizing the Softener

SANITIZE THE WATER SOFTENER
1. Open salt lid, remove the brinewell cover and pour about 3 oz. (6 tablespoons) of household bleach into the softener brinewell. Replace the brinewell cover.
2. Make sure the bypass valve(s) is in the "service" (open) position.
3. Start a recharge: Press the REGENERATION button and hold for 3 seconds, until "RECHARGE NOW" begins to flash in the display. This recharge draws the sanitizing bleach into and through the water softener. Any air remaining in the unit is purged to the drain.
4. After the recharge has completed, fully open a cold water faucet, downstream from the softener, and

allow 50 gallons of water to pass through the system. This should take at least 20 minutes. Close the faucet. Your new Sears softener is now softening the water for your household needs. However, your WATER HEATER is filled with hard water. To have fully soft water right away, you can drain the water heater so it refills with soft water. If you don't drain the water heater, it will take a few days before you have fully soft water. NOTE: If this procedure is performed on a new softener,
water coming from the taps may initially be discolored. This normally occurs the first time water runs through the resin bed. The discolored water is not harmful, and the discoloration will not last more than a few minutes.

Adding Salt to the Storage Tank

ADDING SALT TO THE STORAGE TANK
You must keep salt in the tank, but it is not necessary to fill it full. Especially in humid areas, it is best to fill the storage tank no more than half full, and to add salt more often. Salt "bridging" occurs more often when conditions are humid. Use NUGGET or PELLET water softener salt. DO NOT use rock salts, as they have dirt and sediments that will stop the softener from working. To maintain optimum performance of your water softener, the salt tank should be cleaned out every 2 to 3 years.
POTASSIUM CHLORIDE (KCl) SALT
If you choose Potassium Chloride (KCl) as a regenerant, following these suggestions will help give you years of maintenance free service. 1. Place only one bag of KCl in your softener at a time
(the salt storage tank should contain no more than 60 pounds of KCl at any one time). 2. A softener using KCl should not be placed in areas with temperature fluctuations and high humidity (KCl will harden in these environments and may make the softener inoperable). 3. Check the brine tank and brinewell (black tube in salt storage tank) monthly. If hardening is present, pour small amounts of warm water onto hardened areas until they loosen. 4. If your softener does not have a KCl salt setting, you must increase your hardness setting by 25% to ensure continuous soft water. See table at right.

Untreated Water Hardness (grains per gallon) 5 gpg 10 gpg 15 gpg 20 gpg 25 gpg 30 gpg 35 gpg 40 gpg

Softener Setting when using KCl salt (add 25%)
7 gpg 13 gpg 19 gpg 25 gpg 35 gpg 40 gpg 45 gpg 50 gpg

Persons who are on sodium restricted diets should consider the added sodium as part of their overall sodium intake. For example, if your water supply is 15 grains hard, and you drank 3 quarts of softened water you would consume 335 milligrams of sodium. That is equivalent to eating 2-1/2 slices of white bread.
WATER SOFTENING SALT WITH IRON REMOVING ADDITIVES
Some salts have an additive to help the softener handle iron in the water supply. These salts may be used if your water supply has a high iron content. It is recommended to use Sears Water Softener Cleaner (refer to the parts list in back of manual for part number) for periodic treatments to keep your resin bed clean. This is available at your local Sears store.
Persons who are concerned about their drinking water should consider a Kenmore reverse osmosis drinking water system that will remove in excess of 90% of the sodium and other drinking water contaminants.

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
14

Controller Features

EXTRA RECHARGE
Sometimes, a manually initiated recharge (regeneration) may be desired, or needed. Two examples are: = You have used more water than usual (guests visiting)
and you may run out of soft water before the next automatic regeneration. = You did not add salt to the softener before it ran out. Add salt to the softener before regenerating. You can start a regeneration immediately, or you can set the controller to regenerate at the next preset recharge time (2:00 AM, or as set).
RECHARGE NOW
Press the REGENERATION button and hold for 3 seconds, until the words "RECHARGE NOW" begin to flash in the display. The softener enters the fill cycle of regeneration immediately. This regeneration will take about 2 hours to complete. Then, you will have soft water again.

SALT MONITOR SYSTEM
The water softener has a salt monitor indicator light to remind you to add salt to the storage tank. NOTE: You must set salt level each time salt is added
to the water softener. NOTE: The salt monitor system estimates salt levels, and
accuracy will vary with different salts. To set this monitor system: 1. Lift the salt lid and level the salt in the storage tank. 2. The yellow salt level decal, on the brinewell inside
the tank, has numbers from 0 to 8 (see Fig. 24). Observe the highest number the leveled salt is at, or closest to. 3. Press the SELECT button once, and the words "SET SALT LEVEL" should show in the display.
SALT LEVEL
Brinewell

Figure 22 RECHARGE TONIGHT
Press and release (do not hold) the REGENERATION button. "RECHARGE TONIGHT" will begin flashing in the display, and the softener will begin regeneration at the next preset recharge time (2:00 AM, or as set). If you decide to cancel the regeneration before it starts, press and release the REGENERATION button once more. "RECHARGE TONIGHT" will stop flashing in the display.
Figure 23

Salt Level

Decal

Figure 24
4. Press the r UP or s DOWN buttons to set the salt level to match the number on the decal. At level 2 or below, the "Low Salt" indicator will flash. If you want to turn the salt monitor off, press the s DOWN button past 0, until "SALT LEVEL OFF" shows in the display.
5. When the correct salt level is displayed, press the SELECT button, and the display will return to the normal run (time of day) screen.

Figure 25

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
15

Controller Features

EFFICIENCY MODE
When this feature is ON, the water softener will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher. The softener may recharge more often using smaller salt dosage and less water. This softener is shipped with the efficiency feature set OFF. Installations in the state of California require this setting to be turned ON. To turn this feature ON: 1. Press and hold the SELECT button until the display
shows "000 - -".

BACKWASH & FAST RINSE TIMES
If you experience salty tasting water after regeneration, you may need to increase the backwash and fast rinse times. The cycle times during regenerations are determined by the softener's electronic controller. However, you may increase the backwash and fast rinse times, in 1 minute increments, as follows: 1. Press and hold the SELECT button until the display
shows "000 - -" (see Fig. 26). 2. Then press (do not hold) the SELECT button twice to
display the alternating screens shown in Figure 29.

Figure 26
2. Then press (do not hold) the SELECT button again. Use the r UP button to turn "ON".
Figure 27
3. Press SELECT several times to return to the normal run (time of day) screen. The efficiency icon will only be displayed when this feature is ON. Efficiency Icon
Figure 28 California Efficiency Requirement
Your Kenmore Water Softener has a "High Efficiency" feature that can be set ON or OFF. This softener is shipped with the efficiency feature set OFF, which will utilize the maximum rated capacity while most often achieving maximum salt efficiencies. When installing this unit in the State of California, you MUST turn the efficiency feature ON. The softener may initiate more frequent recharges, but it will operate at 4000 grains per pound of salt or higher.

Figure 29
3. Use the r UP button to add up to 15 minutes to the backwash time.
4. Press SELECT to display the alternating screens shown in Figure 30.
Figure 30
5. Use the r UP button to add up to 15 minutes to the fast rinse time.
6. Press SELECT to return to the normal run (time of day) screen.
PROGRAM MEMORY
If electrical power to the softener goes off, the time display is blank but the electronic controller keeps the correct time for several hours. When electrical power comes on again, you will have to reset the present time only if the display is flashing. The HARDNESS, RECHARGE TIME and SALT LEVEL never require resetting unless a change is desired. Even if the clock is incorrect after a long power outage, the softener works as it should to keep your water soft, however, regenerations may occur at the wrong time of day until you reset the clock to the correct time of day.

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
16

Care of Your Water Softener

SALT BRIDGE
Sometimes, a hard crust or salt "bridge" forms in the brine tank. It is usually caused by high humidity or the wrong kind of salt. When the salt "bridges," an empty space forms between the water and the salt. Then, salt will not dissolve in the water to make brine. Without brine, the resin bed is not recharged and hard water will result. If the storage tank is full of salt, it is difficult to tell if you have a salt bridge. A bridge may be underneath loose salt. Take a broom handle, or like tool, and hold it next to the water softener. Measure the distance from the floor to the rim of the water softener. Then, gently push the broom handle straight down into the salt. If a hard object is felt before the pencil mark is even with the top, it is most likely a salt bridge. Gently push into the bridge in several places to break it. Do not use any sharp or pointed objects as you may puncture the brine tank. Do not try to break the salt bridge by pounding on the outside of the salt tank. You may damage the tank.

Push tool into salt bridge to break 1" - 2"
Pencil Mark Broom Handle

Salt Salt Bridge Empty Space Water Level
Figure 31

Service Information

ALWAYS MAKE THESE INITIAL CHECKS FIRST
1. Does the time display show the correct time of day?
= If display is blank, check power source to the softener.
= If time is flashing, power was off for a long period. The softener resumes normal operation but regenerations occur at the wrong time.
= If an error code (example: "Err03") shows in the display, go to "Troubleshooting".
2. Are bypass valve(s) fully in service position?
3. Are the inlet and outlet pipes connected to the softener inlet and outlet respectively?
4. Is the softener's transformer plugged into a "live", grounded wall outlet, and the power cable fastened securely to the controller?

5. Is the valve drain hose free of kinks and sharp bends, and not elevated more than 8 ft. above the floor?
6. Is there salt in the storage tank? 7. Is the brine tubing connected? Brine tubing connects
to nozzle/venturi and brine valve assembly. 8. Press the SELECT button three times to display the
hardness setting. Make sure it is correct for the household's water supply. Perform a hardness test of the untreated incoming water and compare with the hardness setting. Also test a soft water sample to verify if a problem exists. Press the SELECT button twice more to return to present time display.

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
17

Service Information
TROUBLESHOOTING
If your water softener does not work properly, make the following easy checks. Often, you will find what is wrong yourself and you won't have to call and wait for service. If you do not find anything wrong while making the checks, and your softener still does not work properly, call your Sears Service Department.

PROBLEM
No soft water No soft water & display is blank
No soft water & salt level not dropping No soft water & salt storage tank full of water Intermittent hard water
Brine tank flooded
Salty tasting water immediately after regeneration Error code appears (example: "Err03")

CAUSE
No salt in the storage tank.
Transformer unplugged at wall outlet, or power cable disconnected from back of electronic board or transformer malfunction. Fuse blown, circuit breaker tripped, or circuit switched off (see "Power Outage Memory"). Salt storage tank "bridged". Bypass valve(s) in "bypass" position. Dirty, plugged or damaged nozzle & venturi assembly Valve drain hose is plugged or restricted.
Incorrect time set. Incorrect water hardness set.
Hot water being used when softener is regenerating.
Possible increase in water hardness.
Valve drain hose is plugged or restricted.
Dirty, plugged or damaged nozzle & venturi assembly. Backwash and fast rinse cycle times are not long enough. Valve drain hose is plugged or restricted.
Fault in electronic controller or wiring harness connections to position switch, position switch inoperable or motor inoperable.

CORRECTION
Add salt and then use RECHARGE NOW feature. Check for loss of power and correct. Reprogram electronic control and then use RECHARGE NOW feature. Replace fuse, reset circuit breaker, or switch circuit on, and then use RECHARGE NOW feature. Refer to "Breaking a Salt Bridge". Move bypass valve(s) to "service" position. Take apart, clean and inspect nozzle & venturi (see instruction decal under salt lid). Hose must not have any kinks, sharp bends or any water flow blockage (See "Valve Drain Requirements"). Check and change time setting. Refer to "Set Water Hardness Number" to set correctly. Avoid using hot water while the softener is regenerating, as the water heater will fill with hard water. Test untreated water for hardness and iron. Program the water softener accordingly (see "Set Water Hardness Number"). Hose must not have any kinks, sharp bends or any water flow blockage (See "Valve Drain Requirements"). Take apart, clean and inspect nozzle & venturi (see "Cleaning the Nozzle & Venturi"). Increase backwash & fast rinse times (see "Back Wash & Fast Rinse Times"). Hose must not have any kinks, sharp bends or any water flow blockage (see "Valve Drain Requirements"). Unplug power cord. Check all wiring connections to be sure they are secure. Plug in power cord and wait 6 minutes. If error code returns, call Kenmore Water Line.

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
18

Service Information

MANUALLY INITIATED ELECTRONIC DIAGNOSTICS
1. To enter diagnostics, press and hold the SELECT button until "000 - -" shows in the display.

Motor

Figure 32
TURBINE OPERATION: If no water is flowing through the softener, the turbine indicator displays three zeros. When water is flowing, a 000 to 199 count repeats for each gallon of water passing through the turbine. To check for positive operation of the turbine if zeros are shown, open a nearby soft water faucet and observe the turbine count. If you don't get a reading in the display with faucet open, pull the sensor housing from the valve outlet port (see Fig. 34). Pass a small magnet back and forth in front of the sensor. You should get a reading in the display. If you get a reading, unhook the inlet and outlet plumbing and check the turbine for binding.
Figure 33
POSITION SWITCH STATUS: With the valve in service, or any of the recharge cycle positions, the position switch indicator will show two dashes (switch open). While the valve is rotating from one position to another, the position switch indicator will show the letter "P" (switch closed). There is likely a problem if indications vary from this pattern. OTHER INFORMATION: While in the diagnostics screen, the following information is available and may be beneficial for various reasons. This information is retained by the electronic controller from the first time electrical power is applied to the unit. = Press and hold the r UP button to display the num-
ber of days this controller has had electrical power applied. = Press and hold the s DOWN button to display the number of regenerations initiated by this controller since the model code number was entered.

Position Switch Valve Outlet

Sensor Housing Turbine Turbine Support & Shaft
Figure 34

NOTE: If the electronic controller is left in the diagnostic display (or a flashing display when setting times or hardness), the normal time of day display automatically returns if a button has not been pressed for 4 minutes. To return to the diagnostic display, repeat step 1, above.
RESETTING TO FACTORY DEFAULTS:
To reset the electronic controller to its factory default for all settings (time, hardness, etc.): 1. Press the SELECT button and hold it until the display
changes twice to show "SET CODE" and the flashing model code. 2. Press the r UP button to display a flashing "SoS".

Figure 35
3. Press the SELECT button, and the electronic controller will restart.
4. Set the present time, hardness, etc., as described on pages 12 & 13.

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
19

Service Information

MANUAL ADVANCE REGENERATION CHECK
This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks first, and perform the manually initiated electronic diagnostics.
NOTE: The display must show a steady time (not flashing). If an error code shows, first press the SELECT button to enter the diagnostic display.
1. Press the REGENERATION button and hold in for 3 seconds. "RECHARGE NOW" begins to flash in the display as the softener enters the fill cycle of regeneration.
2. When valve reaches "Fill" position, remove the brinewell cover and, using a flashlight, observe fill water entering the tank.
3. If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug, brine tubing, or brine valve riser pipe.
4. After observing fill, press the REGENERATION button to move the softener into brining. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level.
5. If the softener does not draw brine: = nozzle and/or venturi dirty = nozzle and venturi not seated properly on gasket = restricted drain (check drain fitting and hose) = ineffective nozzle and venturi seal = other inner valve problem (rotor seal, rotor & disc, wave washer, etc.)

OUT

IN

Position Markers

(valve in service)

Motor
Cam
Figure 36
NOTE: If water system pressure is low, an elevated drain hose may cause back pressure, stopping brine draw.
6. Again press REGENERATION to move the softener into backwash. Look for a fast flow of water from the drain hose.
7. An obstructed flow indicates a plugged top distributor, backwash flow plug or drain hose.
8. Press REGENERATION to move the softener into fast rinse. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test.
9. To return the softener to service, press REGENERATION once more.

WIRING SCHEMATIC

Back of Controller (PWA)

24 VAC Transformer

AC INPUT POS. / TURBINE

MOTOR

Valve Motor

Turbine OUT

GND

Sensor

+5

grn

NO Position

brn

NC Switch

Figure 37

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
20

Notes
Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
21

Water Softener Exploded View

Kenmore Model No. 625.383000

1

2

3

Valve Assembly

26

4

See Pages 24 & 25

for parts

5

25

24

6
Rating Decal Location 21 20 22 19
18

23

27

28

7

17

8

16

9

11

12

13

15

29

14

57

10

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
22

Softener Parts List

Key No.

Part No.

Description

1 7275907 Transformer, 24V, 10VA

2 7324926 Top Cover

3 7324934 Salt Lid (order decal below)

�

7325029 Instruction Decal, English 7325061 Instruction Decal, Spanish

4 7327819 Repl. Electronic Controller (PWA)

5 7324918 Faceplate (order decal below)

� 7324950 Faceplate Decal

6 7324895 Rim

7 7219888 Brinewell Cover

�

7327576

Brinewell Mounting Hardware Kit (includes Key Nos. 8-10)

8

�

Wing Nut, 1/4"

9

�

O-Ring, 1/4" x 1/2"

10

�

Plastic Screw, 1/4-20 x 5/8"

�

7214375

Brinewell Assembly (includes Key Nos. 11 & 12)

11

�

Brinewell

12

�

Decal, Salt Level

13 7324879 Salt Storage Tank

14 1103200 Adaptor Elbow

15 9003500 Grommet

Key No.

Part No.

Description

16 7327584 Repl. Bottom Distributor

17 0502272 Resin

18 7327607 Repl. Resin Tank, 7" x 40"

�

7112963

Distributor O-Ring Kit (includes Key Nos. 19-21)

19

�

O-Ring, 2-3/4" x 3"

20

�

O-Ring, 13/16" x 1-1/16"

21

�

O-Ring, 2-7/8" x 3-1/4"

22 7077870 Top Distributor

23 7141001 Vapor Barrier

24 7176292 Clamp Section (2 req.)

25 7088033 Retainer Clip (2 req.)

26 7248706 Grounding Kit

27 7171349 Cone Screen

28 7310202 Brine Valve Assembly

29 7327568 Float, Guide & Stem Assembly �

� 3442707 Water Softener Cleaner �

Parts Bag (includes

�

7278573

5 ea. of Key No. 69, 2 ea. of Key Nos. 57 & 70,

1 ea. of Key Nos. 14, 15, 26 & 97)

� 7324976 Owner's Manual

� Not illustrated. � Not included with water softener.

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
23

Valve Assembly Exploded View

52 95 94 93 92
91

50

51

96

52 53 54 55
56 57

88

87

90

86

85

89

84

83 82 81

80

79

78

77 66

60 59 58 61 62 67 68 63

Wear Strip Seal
Cross-Section View
69

64
65 72 73

74 75

70 71

76

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
24

Valve Parts List

Key No.

Part No.

Description

50 7224087 Screw, #8-32 x 1" (2 req.)

51 7286039 Motor (incl. 2 ea. of Key No. 50)

52 0900857 Screw, #6-20 x 3/8" (2 req.)

53 7231385 Motor Plate

54 0503288 Bearing

55 7284964 Cam & Gear

56 7142942 Clip, Drain

57 0900431 Tubing Clamp (2 provided)

58 7024160 Adaptor, Drain Hose

59 7170327 O-Ring, 5/8" x 13/16"

60 0501226 Flow Plug, 0.9 gpm

� 7129716 Seal Kit, (includes Key Nos. 61-66)

61

�

O-Ring, 7/16" x 5/8"

62

�

O-Ring, 3/4" x 15/16"

63

�

O-Ring, 3-3/8" x 3-5/8"

64

�

Rotor Seal

65

�

O-Ring, 3/8" x 9/16"

66

�

Seal, Nozzle & Venturi

67 7082087 Bearing, Wave Washer

68 7199232 Rotor & Disc

69 7116713 Clip (4 req.)

70

7278442

Installation Adaptor, 1" NPT (2 req., includes 2 ea. of Key No. 71)

71 7170288 O-Ring 15/16" x 1-3/16" (2 req.)

72 7092642 Plug, Drain Seal

73 7129889 Spring

Turbine & Support Assembly � 7113040 (includes 1 ea. of Key Nos. 74, 75
& 2 ea. of Key No. 71)

74

�

Turbine Support & Shaft

75

�

Turbine

71 97

Key No.

Part No.

Description

76 7082053 Valve Body

77 7081201 Retainer, Nozzle & Venturi

78 7170319 O-Ring, 1/4" x 3/8" (2 req.)

79 7081104 Housing, Nozzle & Venturi

80 1202600 Nut - Ferrule

81 7095030 Cone Screen

82 1148800 Flow plug, 0.3 gpm

83

7187772 Nozzle & Venturi Gasket Kit 7204362 Gasket (only)

84 0521829 Flow Plug, 0.1 gpm

85 7146043 Screen

86 7167659 Screen Support

87 7170262 O-Ring, 1-1/8" x 1-3/8"

88 7199729 Cap

89 7309803 Wire Harness (Sensor)

90 7085263 Valve Cover

91 7074123 Screw, #10-14 x 2" (5 req.)

92 7077472 Expansion Pin

93 7030713 Switch

94 7117816 Spacer

95 7070412 Screw, #4-24 x 1-1/8", Flat Head

Installation Adaptor Kit, 96 7254260 (includes 2 ea. copper tubes, nuts,
clips & washers) �

97

7278434

Bypass Valve Assembly (includes 2 ea. of Key No. 71)

�

7187065

Nozzle & Venturi Assembly (includes Key Nos. 79 & 81-88)

� 7139999 Drain Tubing, 3/8" I.D. x 20 ft.

� 7123613 Silicone Grease (for O-Rings) �

� 42-34405 Flexible Connectors, 3/4" �

� 42-34407 Flexible Connectors, 1" �

� Not illustrated. � Not included with water softener.

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com
25

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