Fault Code: 5655 | SPN: 4364 | FMI: 31

Refer to OEM Service Manual Validation • Connect all components • Connect the recommended Cummins electronic service tool or equivalent. • Disable the fault code. • Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the troubleshooting procedure.

Nov 29, 2020 · Refer to OEM Service Manual Validation • Connect all components • Connect the recommended Cummins electronic service tool or equivalent. • Disable the fault code. • Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the troubleshooting procedure.

41a50c23-309f-4811-b2d7-0060ce0e87b1 189-t06-5655
File: 189-t06-5655

ISX15 CM2350 X101

Page 1 of 15

Fault Code: 5655 | SPN: 4364 | FMI: 31
Aftertreatment 1 SCR Conversion Efficiency - Condition Exists

1 Fault Code 5655 requires that ALL solutions be performed

2 Check for primary fault codes

3 Aftertreatment diesel exhaust fluid is contaminated

4 Aftertreatment exhaust system leaks

5 Charge air cooler or exhaust system leak

6 Leaks in the aftertreatment diesel exhaust fluid dosing system

7 Aftertreatment Diesel Exhaust Fluid Doser Pump Override test

8 Aftertreatment SCR System Test

8.1 Aftertreatment diesel exhaust fluid dosing system test failed

8.2 Aftertreatment intake NOx sensor failed

8.3 Aftertreatment outlet NOx sensor - Inspection

8.4 Inspect both aftertreatment NOx sensors

8.5 Aftertreatment SCR Catalyst Test Failed

9 ECM calibration revision history check

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1 Fault Code 5655 requires that ALL solutions be performed

Solution: S00007691
Verification
Conditions · Turn keyswitch OFF. Action · This solution is information only. · ALL solutions displayed for this fault code must be performed. · Continue to perform the verifications of ALL solution steps listed for this fault code regardless if a given solution is
within specification or out of specification. Specification · This solution is information only. Linked Solutions · None
Repair
· If a resolution is found in any solution for this fault code, continue performing ALL solutions listed for this fault code.
Validation
· None

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Page 3 of 15

2 Check for primary fault codes

Solution: S00000071
Verification
Conditions · Turn keyswitch ON. · Connect the recommended Cummins® electronic service tool or equivalent. Action · Use the recommended Cummins® electronic service tool or equivalent to read the fault codes. Specification Before troubleshooting this fault code, troubleshoot any fault code that is active or has more than one inactive count within the last 25 engine operating hours from the following list: · Aftertreatment NOx: 1885, 1887, 2771, 3228, 3232, 3545, 3583, 3649, 3681, 3682, 3717, 3718, 3725, 3748,
3749, 4452 · Aftertreatment outlet oxygen: 4749, 4751, 5656 · Aftertreatment intake oxygen: 4747, 4748 · Aftertreatment SCR: 3142, 3146, 3147, 3148, 3165, 4164, 4166, 4518, 4519, 4521, 4524, 4525, 6266, 6267,
6268, 8363 · Aftertreatment diesel exhaust fluid system: 1668, 1669, 1673, 1682, 3497, 3498, 3571, 3572, 3574, 3575, 4677,
4732, 4739, 5278 · Aftertreatment diesel exhaust fluid dosing unit: 3558, 3559 · Ambient air temperature: 249, 256, 2398 Linked Solutions · None
Repair
· Perform a search on the appropriate fault codes.

Validation
· None

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Page 4 of 15

3 Aftertreatment diesel exhaust fluid is contaminated

Solution: S00000563
Verification
Conditions · Turn keyswitch OFF. Action · Visually Inspect the diesel exhaust fluid in the tank for signs of debris or contamination. Refer to Procedure
011-056 · Use a diesel exhaust fluid refractometer to measure the concentration of the diesel exhaust fluid in the tank. Refer to Service Bulletin 4021566 Specification · If there are signs of contaminates in the aftertreatment diesel exhaust fluid, then proceed to the Repair section. Linked Solutions · None
Repair
· Drain the diesel exhaust fluid tank, clean thoroughly and refill with pure diesel exhaust fluid. Refer to Procedure 011-056
Validation
· Connect all components · Connect the recommended Cummins® electronic service tool or equivalent. · Disable the fault code. · Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the
troubleshooting procedure. · Verify that the fault code is no longer active. · Check ECM Calibration Revision History · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration
Revision History Database for applicable changes related to this fault code. · Refer to ECM Calibration Revision History Database.

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Page 5 of 15

4 Aftertreatment exhaust system leaks

Solution: S00001008
Verification
Conditions · Engine running. Action · Visually inspect for leaks in the exhaust manifold to head. Refer to Procedure 010-024 · Visually inspect for leaks from the turbocharger to exhaust manifold. Refer to Procedure 010-024 · Visually inspect for leaks in the exhaust plumbing between the turbocharger outlet and the Aftertreatment DOC
intake connection. Refer to Procedure 010-024 · Visually inspect the exhaust piping for leaks, cracks, and loose connections. Refer to Procedure 010-024 · Inspect for leaks at the aftertreatment DOC housing, sensor ports and connection points. Refer to Procedure
010-024 · Visually inspect the aftertreatment and SCR components for exhaust leaks. Refer to Procedure 010-024 Specification · If there is any damage or leaks found in the exhaust system, then proceed to the Repair section. Linked Solutions · None
Repair
Repair or replace only the components that were found to be out of specification. · Replace the exhaust manifold. Refer to Procedure 011-007 · Repair or replace the exhaust plumbing. Refer to Procedure 011-007 Refer to OEM Service Manual · Replace aftertreatment DOC. Refer to Procedure 011-049 · Replace the aftertreatment diesel particulate filter. Refer to Procedure 011-041 · Replace the aftertreatment SCR Catalyst. Refer to Procedure 011-036
Validation
· Connect all components · Connect the recommended Cummins® electronic service tool or equivalent. · Disable the fault code. · Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the
troubleshooting procedure. · Verify that the fault code is no longer active. · Check ECM Calibration Revision History · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration
Revision History Database for applicable changes related to this fault code. · Refer to ECM Calibration Revision History Database.

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Page 6 of 15

5 Charge air cooler or exhaust system leak

Solution: S00000647
Verification
Conditions · Engine running. Action · Run engine at high idle. · Visually inspect for leaks in the exhaust manifold to head. Refer to Procedure 010-024 · Visually inspect for leaks from the turbocharger to exhaust manifold. Refer to Procedure 010-024 · Visually inspect for leaks from the EGR components. Refer to Procedure 010-024 · Visually inspect the exhaust piping for leaks, cracks, and loose connections. Refer to Procedure 010-024 · Visually inspect for leaks in the exhaust plumbing between the turbocharger outlet and the Aftertreatment DOC
intake connection. Refer to Procedure 010-024 · Inspect for leaks at the aftertreatment DOC housing, sensor ports and connection points. Refer to Procedure
010-024 · Visually inspect the charge air cooler hoses for possible air leaks. Refer to Procedure 010-024 · Visually inspect the air compressor plumbing for possible air leaks. Refer to Procedure 010-024 · Pressure test the charge air cooler to check for leaks. Refer to Procedure 010-027 Specification · If a leak is found, then proceed to the Repair section. Linked Solutions · None
Repair
· Repair or replace the leaking components.
Validation
· Connect all components · Connect the recommended Cummins® electronic service tool or equivalent. · Disable the fault code. · Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the
troubleshooting procedure. · Verify that the fault code is no longer active. · Check ECM Calibration Revision History · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration
Revision History Database for applicable changes related to this fault code. · Refer to ECM Calibration Revision History Database.

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Page 7 of 15

6 Leaks in the aftertreatment diesel exhaust fluid dosing system

Solution: S00002840
Verification
Conditions · Turn keyswitch ON. · Connect the recommended Cummins® electronic service tool or equivalent. Action · Perform the Aftertreatment Diesel Exhaust Fluid System Leak Test found under ECM Diagnostic Tests. Refer to
Procedure 011-080 · While the test is running, inspect the diesel exhaust fluid tank connectors, diesel exhaust fluid dosing unit and
dosing unit connectors, diesel exhaust fluid lines, and diesel exhaust fluid dosing valve for signs of external leaks. Specification · If a line, fitting, connection, or dosing unit is leaking, then a malfunction has been detected in the aftertreatment
diesel exhaust fluid system or dosing unit. Linked Solutions
· None
Repair
Repair or replace only the components that were found to be out of specification. · Replace aftertreatment diesel exhaust fluid dosing unit. Refer to Procedure 011-058 · Replace the aftertreatment diesel exhaust fluid dosing valve. Refer to Procedure 011-059 · Repair or replace the leaking diesel exhaust fluid line, connector or fitting. Refer to OEM Service Manual
Validation
· Connect all components · Connect the recommended Cummins® electronic service tool or equivalent. · Disable the fault code. · Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the
troubleshooting procedure. · Verify that the fault code is no longer active. · Check ECM Calibration Revision History · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration
Revision History Database for applicable changes related to this fault code. · Refer to ECM Calibration Revision History Database.

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Page 8 of 15

7 Aftertreatment Diesel Exhaust Fluid Doser Pump Override test

Solution: S00001245
Verification
Conditions · Reconnect all aftertreatment diesel exhaust fluid lines and electrical connectors to the dosing unit and
aftertreatment diesel exhaust fluid tank if they have been previously disconnected during troubleshooting. Action · Remove the aftertreatment diesel exhaust fluid dosing valve from the decomposition tube. Refer to Procedure
011-059 · Turn keyswitch ON. · Connect the recommended Cummins® electronic service tool or equivalent. · Use the recommended Cummins® electronic service tool or equivalent. · Perform the Aftertreatment Diesel Exhaust Fluid Doser Pump Override Test. Refer to Procedure 011-063 Specification · If the Aftertreatment Diesel Exhaust Fluid Doser Pump Override Test is not within specification, then proceed to
the Repair section. Linked Solutions · None
Repair
Repair or replace only the components that were found to be out of specification. · Replace the aftertreatment diesel exhaust fluid dosing valve. Refer to Procedure 011-059 · Replace aftertreatment diesel exhaust fluid dosing unit. Refer to Procedure 011-058
Validation
· Connect all components · Connect the recommended Cummins® electronic service tool or equivalent. · Disable the fault code. · Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the
troubleshooting procedure. · Verify that the fault code is no longer active. · Check ECM Calibration Revision History · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration
Revision History Database for applicable changes related to this fault code. · Refer to ECM Calibration Revision History Database.

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Page 9 of 15

8 Aftertreatment SCR System Test

Solution: S00000541
Verification
Conditions · Connect all components. Action · Turn keyswitch ON. · Connect the recommended Cummins® electronic service tool or equivalent. · Use the recommended Cummins® electronic service tool or equivalent. · Perform the Aftertreatment SCR System Test. Refer to Procedure 014-025 If the Aftertreatment SCR System Test is not available on the recommended Cummins® electronic service tool or equivalent, update to the latest ECM Calibration Revision and then perform the Aftertreatment SCR System Test. Specification · If the Aftertreatment SCR System Test does not pass, then proceed to the Linked Solutions section. · If the Aftertreatment SCR System Test passes, then use the recommended Cummins® electronic service tool or
equivalent to reset the Aftertreatment SCR Maintenance under Advanced ECM Data. If the Aftertreatment SCR System Test does not activate, then reset the Search to Aftertreatment SCR System Test does not activate. If the Aftertreatment SCR System Test does not complete, then reset the Search to Aftertreatment SCR System Test does not complete. If the Aftertreatment SCR System Test displays "Deposit Burn Failed", the test should keep running and no repair action is required unless a Aftertreatment Intake or Outlet NOx sensor failure is detected. Linked Solutions · Aftertreatment diesel exhaust fluid dosing system test failed (8.1 [S00000552]) · Aftertreatment intake NOx sensor failed (8.2 [S00000867])
· Aftertreatment outlet NOx sensor - Inspection (8.3 [S00000567]) · Inspect both aftertreatment NOx sensors (8.4 [S00000566]) · Aftertreatment SCR catalyst test failed (8.5 [S00000565])

Repair
· No additional action is required for this solution.
Validation
· None

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Page 10 of 15

8.1 Aftertreatment diesel exhaust fluid dosing system test failed

Solution: S00000552
Verification
Conditions · Turn keyswitch OFF. Action · Visually Inspect the diesel exhaust fluid in the tank for signs of debris or contamination. Refer to Procedure
011-058 · Perform the Aftertreatment Diesel Exhaust Fluid Doser Pump Override Test. Refer to Procedure 011-063 Specification · If there are signs of contaminates in the diesel exhaust fluid, then proceed to the Repair section. · If the Aftertreatment Diesel Exhaust Fluid Doser Pump override test displays FAILED, then proceed to the Repair
section. Linked Solutions
· None

Repair
Repair or replace only the components that were found to be out of specification. · Drain the diesel exhaust fluid tank, clean thoroughly and refill with pure diesel exhaust fluid. Refer to OEM Service Manual · For a Aftertreatment Diesel Exhaust Fluid Doser Pump override test displaying FAILED, then follow the repair instructions in the procedure. Refer to Procedure 011-063
Validation
· Connect all components · Connect the recommended Cummins® electronic service tool or equivalent. · Disable the fault code. · Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the
troubleshooting procedure. · Verify that the fault code is no longer active. · Check ECM Calibration Revision History · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration
Revision History Database for applicable changes related to this fault code. · Refer to ECM Calibration Revision History Database.

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Page 11 of 15

8.2 Aftertreatment intake NOx sensor failed

Solution: S00000867
Verification
Conditions · None Action · Verify that the aftertreatment intake NOx sensor is displayed as FAILED. Specification · If the SCR System test displays that the intake NOx sensor has FAILED, then proceed to the Repair section. Linked Solutions · None
Repair
· Replace the aftertreatment intake NOx sensor. Refer to Procedure 019-463
Validation
· Connect all components · Connect the recommended Cummins® electronic service tool or equivalent. · Disable the fault code. · Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the
troubleshooting procedure. · Verify that the fault code is no longer active. · Check ECM Calibration Revision History · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration
Revision History Database for applicable changes related to this fault code. · Refer to ECM Calibration Revision History Database.

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Page 12 of 15

8.3 Aftertreatment outlet NOx sensor - Inspection

Solution: S00000567
Verification
Conditions · Turn keyswitch OFF. Action · Visually inspect the decomposition tube for deposits. Refer to Procedure 011-062 · Visually inspect the aftertreatment diesel exhaust fluid tank connections for cracks or pitting. Refer to OEM Service Manual · Connect all aftertreatment diesel exhaust fluid lines and electrical connectors to the dosing unit and aftertreatment
diesel exhaust fluid tank. · Remove the aftertreatment diesel exhaust fluid dosing valve from the decomposition tube. · Turn keyswitch ON. · Connect the recommended Cummins® electronic service tool or equivalent. · Perform the Aftertreatment Diesel Exhaust Fluid System Leak Test found under ECM Diagnostic Tests. Refer to
Procedure 011-080 · While the test is running, inspect the diesel exhaust fluid tank connectors, diesel exhaust fluid dosing unit and
dosing unit connectors, diesel exhaust fluid lines, and diesel exhaust fluid dosing valve for signs of external leaks. Specification · If the aftertreatment diesel exhaust fluid dosing valve is not leaking and there are no deposits in the
decomposition tube, then a malfunctioning aftertreatment outlet NOx sensor has been detected. Linked Solutions · None
Repair
Repair or replace only the components that were found to be out of specification. · Replace the aftertreatment outlet NOx sensor. Refer to Procedure 019-451 · Replace the aftertreatment diesel exhaust fluid dosing valve. Refer to Procedure 011-059 · Clean and install the decomposition tube. Refer to Procedure 011-062
Validation
· Connect all components · Connect the recommended Cummins® electronic service tool or equivalent. · Disable the fault code. · Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the
troubleshooting procedure. · Verify that the fault code is no longer active. · Check ECM Calibration Revision History · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration
Revision History Database for applicable changes related to this fault code. · Refer to ECM Calibration Revision History Database.

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Page 13 of 15

8.4 Inspect both aftertreatment NOx sensors

Solution: S00000566
Verification
Conditions · Turn keyswitch OFF. Action · Visually inspect the decomposition tube for deposits. Refer to Procedure 011-062 · Visually inspect the aftertreatment diesel exhaust fluid tank connections for cracks or pitting. Refer to OEM Service Manual · Connect all aftertreatment diesel exhaust fluid lines and electrical connectors to the dosing unit and aftertreatment
diesel exhaust fluid tank. · Remove the aftertreatment diesel exhaust fluid dosing valve from the decomposition tube. · Turn keyswitch ON. · Connect the recommended Cummins® electronic service tool or equivalent. · Perform the Aftertreatment Diesel Exhaust Fluid System Leak Test found under ECM Diagnostic Tests. Refer to
Procedure 011-080 · Verify proper sealing at all connection points, including diesel exhaust fluid tank, dosing unit, and dosing valve. Specification · If the aftertreatment diesel exhaust fluid dosing valve is not leaking and there are no deposits in the
decomposition tube, then a malfunctioning aftertreatment intake NOx sensor and a malfunctioning aftertreatment outlet NOx sensor has been detected. Linked Solutions · None
Repair
Repair or replace only the components that were found to be out of specification. · Replace the aftertreatment intake NOx sensor. Refer to Procedure 019-463 · Replace the aftertreatment outlet NOx sensor. Refer to Procedure 019-451 · Replace the aftertreatment diesel exhaust fluid dosing valve. Refer to Procedure 011-059 · Clean and install the decomposition tube. Refer to Procedure 011-062
Validation
· Connect all components · Connect the recommended Cummins® electronic service tool or equivalent. · Disable the fault code. · Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the
troubleshooting procedure. · Verify that the fault code is no longer active. · Check ECM Calibration Revision History · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration
Revision History Database for applicable changes related to this fault code. · Refer to ECM Calibration Revision History Database.

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8.5 Aftertreatment SCR Catalyst Test Failed

Solution: S00000565
Verification
Conditions · Reconnect all aftertreatment diesel exhaust fluid lines and electrical connectors to the dosing unit and
aftertreatment diesel exhaust fluid tank if they have been previously disconnected during troubleshooting. Action The aftertreatment diesel exhaust fluid dosing valve must be removed and placed in a measuring container greater then 1.5 liter [50 oz] capacity to perform the Aftertreatment Diesel Exhaust Fluid Doser Pump Override test. The Aftertreatment Diesel Exhaust Fluid Doser Pump Override test can only be ran twice before a key cycle needs to be performed.
· Remove the aftertreatment diesel exhaust fluid dosing valve from the decomposition tube. · Turn keyswitch ON. · Connect the recommended Cummins® electronic service tool or equivalent. · Perform the Aftertreatment Diesel Exhaust Fluid Doser Pump Override Test. Refer to Procedure 011-063 Specification · If the Aftertreatment Diesel Exhaust Fluid Doser Pump Override Test is not within specification, then proceed to
the Repair section. · If the Aftertreatment Diesel Exhaust Fluid Doser Pump Override Test is within specification, then a malfunctioning
aftertreatment SCR Catalyst has been detected. Linked Solutions · None
Repair
Repair or replace only the components that were found to be out of specification. · Replace the aftertreatment diesel exhaust fluid dosing valve. Refer to Procedure 011-059 · Replace the aftertreatment SCR Catalyst. Refer to Procedure 011-036
Validation
· Connect all components · Connect the recommended Cummins® electronic service tool or equivalent. · Disable the fault code. · Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the
troubleshooting procedure. · Verify that the fault code is no longer active. · Check ECM Calibration Revision History · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration
Revision History Database for applicable changes related to this fault code. · Refer to ECM Calibration Revision History Database.

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Page 15 of 15

9 ECM calibration revision history check

Solution: S00000443
Verification
Conditions · Connect all components. · Turn keyswitch ON. · Connect the recommended Cummins® electronic service tool or equivalent. Action · Use the recommended Cummins® electronic service tool or equivalent to read the fault codes. · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revision listed in the ECM calibration
revision history for applicable changes. Specification · If a calibration update for this fault code is available, the ECM calibration revision must be that revision or higher. Linked Solutions
· None

Repair
· Prior to downloading the ECM calibration, check to see that all job images and all other troubleshooting has been documented as downloading an ECM calibration will remove the fault codes on the ECM.
· Download the updated ECM calibration code. Refer to Procedure 019-032
Validation
· Connect all components · Connect the recommended Cummins® electronic service tool or equivalent. · Disable the fault code. · Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the
troubleshooting procedure. · Verify that the fault code is no longer active. · Check ECM Calibration Revision History · Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision
number in the ECM. · Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration
Revision History Database for applicable changes related to this fault code. · Refer to ECM Calibration Revision History Database.

If all steps have been completed and no root cause has been identified, then follow the technical escalation process.

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