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Roadmap to Automate Campus Network Operations in Higher Education

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AI-enabled campus, AI-driven campus, higher education, university campus network, college campus network, wired and wireless networking, Mist Platform, Wi-Fi Assurance, Wired Assurance, Marvis Virtual Network Assistant, Mist Cloud, Mist Edge, Mist Wi-Fi, Wi-Fi 6, EX Series Ethernet campus core network, EX Series Ethernet campus access network, University at Home, remote learning, AI-driven operations, network user service experience, Connected Security, SecIntel, Security Intelligence, Threat-Aware Network,

Roadmap to Automate Campus Network Operations in Higher ...

manual troubleshooting with automated operations. Mist Wi-Fi is predictable, reliable, and ... 3510675-002-EN Feb 2021. 3. Roadmap to Automate Campus ...

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Solution Brief

ROADMAP TO AUTOMATE CAMPUS NETWORK OPERATIONS IN HIGHER EDUCATION
Deliver optimized wireless and wired user experiences and simplify IT operations

Challenges
Institutions of higher learning frequently suffer with inconsistent network user service experiences, a lack of visibility across both wireless and wired networks, and time-consuming wired and wireless management solutions.
Solution
Juniper's AI-driven Mist Platform and wireless access points, WiFi Assurance, Wired Assurance, Marvis Virtual Network Assistant, and EX Series Ethernet campus core and access switches deliver an on campus and university at home solution that extends AIdriven networking to remote and hybrid learning.
Benefits
� Deliver optimized experiences with great connectivity
� Support hybrid and remote learning with scalable, secure home access
� Enable contact tracing and other health and safety initiatives on campus
� Simplify network troubleshooting and operations with AI and automation
� Protect sensitive data with a threat-aware network

As higher education continues to advance knowledge and innovation, and prepare our next generation of talent for the world, the campus network needs to be more adaptable, secure, and operationally efficient than ever. The campus network needs to support the demands of in-person and remote learning as well as new uses like contact tracing and wayfinding. Juniper Networks solutions for wired and wireless access can deliver the AI-driven automation and flexibility to meet these needs.
The Challenge
Students, faculty, and staff at institutions of higher learning expect great connectivity to the university network, whether on campus or at home. The use of online collaboration, with more video and chat messages, is surging. Cloud applications and remote learning have changed the typical traffic patterns across the campus network. Wi-Fi 6 mobile devices pump out far more traffic than their predecessors. Institutions need to ensure that network capacity is always sufficient, whether students access applications from a lecture hall, dorm room, or home.
Institutions are looking to IoT and smart campus technologies to support health and safety requirements and make the campus welcoming and sustainable. Location services make it easier for visitors to find their way across large campuses--or alert them to spread out if an area gets too crowded. Infrared sensors can identify people with elevated temperatures. If someone reports having an infectious disease, contact tracing can slow the spread. But IoT devices can be vulnerable to compromise, which can quickly spread across the campus network.
Running lean has always been a priority for IT teams, but the operational efficiency mandate is magnified today. There's plenty of room for improvement; most networks are managed manually, and moving into the era of AI and cloud can relieve much of that technical burden. Automation enables IT leaders to improve network service quality and efficiency. In fact, 96 percent of organizations that have automated more than half their network are exceeding their goals for network product or service quality, according to Juniper research.
The Juniper Solution--Build an AI-Enabled Campus
By applying the power of the AI-powered Mist Cloud across the campus network, Juniper Networks enables universities and colleges to deliver exceptional user and device experiences with performance, reliability, and operational simplicity.
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Roadmap to Automate Campus Network Operations in Higher Education

Deliver Optimized Network Service Experiences
Mist is built on a modern microservices cloud architecture with an AI engine directly integrated into the platform. Mist, a Juniper company, delivers an optimized network experience with unprecedented insight and automation. With Mist's scale, agility, and automation capabilities, institutions save time and money from the first deployment through ongoing operations. Connectivity, troubleshooting, analytics, and engagement are easily added on as subscription services.
Marvis, an AI-driven virtual network assistant, simplifies everyday troubleshooting and network performance analysis. Helpdesk staff and network administrators can ask questions like "Why can't Lily get connected?" and get intuitive answers on a par with a wireless expert. Network support staff--and even student interns--are empowered to solve more problems without escalation. Marvis can perform self-driving actions or operate in a "driver-assist" mode to proactively identify network issues that require action from an administrator.
Wi-Fi Assurance, driven by Mist's machine learning, replaces manual troubleshooting with automated operations. Mist Wi-Fi is predictable, reliable, and measurable across campus. IT can track service-level thresholds for key metrics, such as time to connect, capacity, coverage, and throughput. When an anomaly occurs, packets are automatically captured for event correlation and visibility into the user experience.
Support Remote Teaching and Learning
IT leaders must consider both the on-campus and remote experience. Many professors and students find that their home Wi-Fi isn't up to the challenge of video instruction and remote collaboration. And connectivity isn't necessarily secured according to the university's standards.
With the Juniper Networks University at Home solution, which combines Mist Wi-Fi and Mist Edge with Juniper Connected Security, institutions can extend the network into faculty, staff, and student homes to provide great connectivity and security. IT can easily deploy managed network equipment using zerotouch provisioning (ZTP) and without the need for site visits. IT has clear visibility into the user experience at home. The hassles of VPN clients are eliminated, while university security policies are enforced no matter where the user is located.
Ultra-Reliable, Secure Wired Networking Juniper Networks� EX Series Ethernet Switches are designed to deliver the highest levels of performance and reliability for the campus network. A broad portfolio of EX Series switches enables institutions to choose the best-fit solution for campus core, aggregation, and access switching while protecting network investments.

The EX9200 line of Ethernet switches is ideal for high-density campus core environments, while the Juniper Networks EX4600 Ethernet Switches deliver 100GbE aggregation for campus deployments. Institutions can choose from a variety of EX Series switches designed for access, including the Juniper Networks EX4300 Multigigabit Ethernet Switch, for the higher power needs of IP phones, wireless access points, and surveillance cameras.
Juniper Networks EX2300 Ethernet Switch and EX3400 Ethernet Switch deliver campus network access and are already prepared for the increased speed and power requirements of Wi-Fi 6. When Juniper Security Intelligence (SecIntel) is extended to EX Series switches, organizations can block infected hosts at the switch port, simply and easily, stopping the spread of threats.
Wired Assurance extends the power of AI operations to EX Series switches. Wired Assurance leverages rich Junos� operating system switch telemetry to simplify operations, shorten repair times, and improve visibility into end-user experiences for connected devices, including access points, servers, and IoT endpoints.
Support Health and Safety on Campus Many universities leverage location services to provide directions on campus, conduct self-guided tours to prospective students, or locate a classroom. Mist simplifies location services with virtual Bluetooth Low Energy (vBLE) in every access point.
Mist can be used to support contact tracing if someone selfreports being infected with coronavirus. Proximity sensors can alert people to spread out when an area becomes too crowded. Mist also can be integrated with learning management systems to automate attendance. Mist analytics can be used to reveal heavily trafficked buildings or locations around campus so that administrators can ensure that students are safely distanced.
Protect Sensitive Data with a Threat-Aware Network Cyberattacks increased 400 percent in the first quarter of 2020, according to the FBI. Higher education's open, collaborative culture, combined with lucrative research data, students' pristine credit ratings, and parents' bank accounts have always been strong lures for bad actors.
Juniper Connected Security provides built-in defenses that automatically protect users, applications, and data anywhere and everywhere across the institution. Juniper Connected Security unifies all network elements into a threat-aware network and enables security policies to be dynamically enforced across every point of connection.
Juniper's sophisticated threat detection and analysis protects against threats ranging from cybercrime, botnets, machine learning, and hacktivism. Policies are set centrally, ensuring accuracy and consistency even in a highly distributed

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