Bosch Connected Devices and Solutions TEP110 retrofit eCall device User Manual
Bosch Connected Devices and Solutions GmbH retrofit eCall device
user manual
USER
MANUAL
for Retrofit eCall
the smart collision detector
TEP110
1. Conditions of use
To use the Retrofit eCall, your car must be equipped with a 12V
power outlet socket or cigarette lighter (SAE J563). To ensure
unrestricted functionality of the TEP110, the power socket
should be in the driver's immediate field of vision, for example,
in the center console. There should be sufficient space at the
outlet to enable the insertion of the device.
You will also need a smartphone with one of the following
operating systems:
» Android from version 2.3.4
» iOS from version 8 and iPhone from model 5
The device's USB charging socket delivers up to 1.5A charge
current. Depending on the attached device and application
situation the charging current to be delivered is regulated
downwards up to 0.5A to prevent overheating.
When using the USB charging socket on the device for other
devices, such as for example an external navigation system,
there may be limitations in the functionality of the external
device (e.g. transmitting traffic reports). Please refer to your
device manufacturer with regard to this matter.
The device is designed for operation without charging function for an
operating temperature of - 30°C to + 75°C.
Please see further information in section 3 of this document.
2. Safety instructions
Use the device only in vehicles and in conjunction with a socket
in the vehicle according to the standard SAE J563.
Check that the device is as deep as possible and firmly placed
in the 12V power outlet socket. The contact springs in the base
of unit apply a particularly strong clamping force and are
executed asymmetrically. This should largely offset tolerances
in the diameters of different devices. Do not use the device if it
only sits loosely in the socket. If this is the case take the device
out of service immediately and remove it from the 12V power
outlet socket. Otherwise there is a danger that the device will
not correctly recognize driving events properly or not at all. The
device could also come loose, fall into the footwell and block
one of the pedals. The device is always a safety risk if it is not
used properly. For more information on proper use and how to
insert the device please refer to the operating instructions.
The device must be plugged directly into a socket that is
installed permanently in the vehicle so that acceleration forces
acting on the vehicle body are transmitted directly to the device
and can be measured by it. The use of an intermediate adapter
or connecting cable is not permitted.
If the USB charging function is used ensure that the device to
be charged is connected to the device via a USB charging
cable and not inserted directly into the socket (e.g. a USB flash
drive). The unintentional leverage forces could cause the
device to come loose, fall into the footwell and block one of the
pedals or fail to properly detect driving events.
Before each journey check the operability of the device.
Its LED should light up permanently and the smartphone app
must not display a warning or error message.
If you have heated the cigarette lighter or another thermal
device in the 12V socket, please leave approximately 1 minute
time for the socket to cool down before inserting the device.
Protect the device from moisture and observe the appropriate
care instructions in Section 4.
If the vehicle must be started with an external jumper lead
please remove the plug from the socket before starting to avoid
any damage to the device.
Never open the device.
Ensure that children do not play with the device. Small parts
could come loose and be swallowed by small children.
The device may interfere with the operation of medical
equipment (such as pacemakers). People with an implanted
medical device should not remain in the vicinity of the device to
rule out any potential hazard. If necessary make inquiries with
manufacturer of the medical device to ascertain whether it is
immune to external radio signals such as Bluetooth.
Always include the operating instructions if the device is passed
to another person.
If the device has a partial or temporary fault take it completely
out of service. The flawless and reliable operation of the device
cannot be guaranteed if it is faulty.
3. System limitations
The device is designed without its own power supply. It is
powered by the vehicle’s power circuit. In severe accident
situations it may happen that the power supply to the device is
interrupted before it has transmitted the message to the
smartphone. In this event the automatic emergency reporting
will not work. In addition, a collision report will not be
transmitted if the smartphone is destroyed as a result of an
accident or if the smartphone battery is discharged.
In exceptional cases, it may be the case that the device cannot
accurately analyze the accident situation:
» Minor accident, however, unit has only detected
driving over uneven ground or driving over the curb.
» No accident, however the device reports minor
accident.
This is due to the fact that the device does not know the
location that it is installed in and acceleration forces vary
greatly depending on the vehicle model, the load distribution
and the direction of forces.
The acceleration values obtained allow a conclusion to be
drawn about the accident severity. Nevertheless, cases cannot
be excluded in which the device will report a “normal” accident
and personal injury still occurs, (e.g., the occupant is not
wearing a seatbelt, side impact) and vice versa. The collision
indication system cannot prevent accidents, nor completely
detect an accident, it merely represents a system to provide
assistance in an accident situation.
The USB port supplies a charging current of up to 1.5A. It is
capable of charging common smartphones, navigation devices
and, for example, tablet PCs. However, the charging process
may take longer than with power supply via the conventional
accessories of the device being charged. The charging function
is regulated depending on the temperature – the charging
current is reduced if the temperature rises above a threshold
value inside the device.
The device’s service can also only be guaranteed if the
smartphone can dial into a mobile network. The service will not
work without adequate network coverage or an activated
telephone contract.
If you have dialed into a foreign network the only available
option is manual triggering. You are then connected to
emergency services such as 911 or 112. If your insurer
provides a service center abroad you will be connected with
this service.
4. Care instructions
Only clean the device with a slightly damp cloth or an anti-
static cloth. Do not use solvents or microfiber cloth. Never
use a dry cloth, otherwise there is a risk of a static electric
charge. The use of chemicals or household cleaners is
prohibited because their contact with the device may result
in changes in the surface.
On contact with liquid:
» Remove the device from the socket
» Drain the liquid, pat the device dry
» Store the device for at least 72 hours in a dry, warm
place (not an oven, microwave, etc.)
5. Open source software
The device contains software from Energy Micro AS,
http://www.energymicro.com, Copyright 2012, that is used for
setting the hardware functions and access to the hardware
resources of the microprocessor used.
6. Trademarks
Android is a trademark of Google Inc.
Apple and iPhone are registered trademarks of Apple Inc.
iOS is a registered trademark of Cisco Systems, Inc.
Bluetooth is a registered trademark of Bluetooth SIG, Inc.
7. Device approval
i. The device is approved for use in passenger vehicles with a
risk category 112, under the Federal Republic of Germany.
ii. Bosch Connected Devices and Solutions GmbH, hereby
declare that this device meets the essential requirements
and provisions of Directive 1999/5/EC and 2011/65/EU.
If required, a copy of the declaration of conformity can be
viewed in section 10 of this document.
iii. Federal Communications Commission (FCC) Notice
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may
cause undesired operation.
The Grantee is not responsible for any changes or
modifications not expressly approved by the party responsible
for compliance. Such modifications may void the FCC
authorization to operate this equipment.
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
iv. Industry Canada (IC) Notice
This device complies with Industry Canada license-exempt
RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference, including
interference that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes: (1)
l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur
de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le
fonctionnement.
This Class B digital apparatus complies with Canadian ICES-
003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
8. Warranty
The warranty for this product meets the legal requirements at
the time of purchase.
9. Disposing of the device
All electrical and electronic devices must be disposed of
separately from municipal waste through the official sites
provide by the authorities.
The correct disposal and separate collection of old devices prevent
potential harm to the environment and health. They are a
precondition for recycling of used electrical and electronic devices.
For more detailed information about disposal of your old
device, please contact your city office, your waste disposal
service or the company from which you bought the device.
![](/img.php?id=3003814&img=bgb.png)
10. EC Declaration of Conformity
Manufacturer: Bosch Connected Devices and Solutions GmbH
Tuebinger Strasse 123
72762 Reutlingen, Germany
Product type: Retrofit emergency call device
Product name: TEP110
We hereby declare that the product described above complies with the
relevant clauses of the following directive(s):
Directive 2011/65/EU on the restriction of the use of certain
hazardous substances in electrical and electronic equipment
Directive 1999/5/EC (R&TTE Directive) on radio equipment and
telecommunication terminal equipment
Any modification to the product not expressively approved by the
manufacturer or any use for a purpose which is not intended and
documented shall void the validity of this declaration.
The following harmonized standards have been applied:
Safety (Article 3.1.a of the R&TTE Directive)
applied standard(s) EN60950-1:2005 (2nd Edition) issue 2005
+ EN 60950-1:2006+A11:2009
+A1:2010+AC:2011+A12:2011
Electromagnetic compatibility (Article 3.1.b of the R&TTE Directive)
applied standard(s) ETSI EN 301 489-1 V1.9.1 issue 2011-09
ETSI EN 301 489-17 V2.2.1 issue 2012-09 issue 2012-09
ETSI EN 301 489-34 V1.4.1 issue 2013-05
issue 2013-05
Efficient use of the radio frequency spectrum (Article 3.2 of the R&TTE
Directive)
applied standard(s) ETSI EN 300 328 V1.8.1 issue 2012-06
Maximum Permissible Exposure
applied standard(s) EN 62479 issue 2011
Place, date
Dieter Donis
Thomas Mauer
Head of Engineering Head of Controlling
![](/img.php?id=3003814&img=bgc.png)
Manufacturer information
Copyright © 2016
Bosch Connected Devices and
Solutions GmbH
Tuebinger Strasse 123, 72762 Reutlingen,
Germany
As per 9/8/2015