User Manual
![](/img.php?id=1899630&img=bg1.png)
C007964_04_CR2600_User_Manual
C007964_04_CR2600_UserManual
User Manual
Code Reader™ 2600
Manual Version 04 Release
Date: February 2013
![](/img.php?id=1899630&img=bg2.png)
C007964_04_CR2600_User_Manual
Statement of Agency Compliance
The Code Reader™ 2600 (CR2600) has been tested for compliance with FCC regulaons and was found to be compliant with
all applicable FCC Rules and Regulaons.
IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, this device must not be co-located or operate
in conjuncon with any other antenna or transmier.
CAUTION: Changes or modicaons not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
The CR2600 has been tested for compliance to CE standards and guidelines and was found to conform to applicable CE
standards, specically the EMC requirements EN 55024, ESD EN 61000-4-2, Radiated RF Immunity EN 61000-4-3, ENV 50204,
EFT EN 61000-4-4, Conducted RF Immunity EN 61000-4-6, EN 55022, Class B Radiated Emissions, and Class B Conducted
Emissions.
The CR2600 has been tested and cered in compliance with the Technical Regulaons Conformity Cercaon of Specied
Radio Equipment (ordinance of MPT N°.37. 1981), Arcle 2, Paragraph 1, Item 19.
Code voids product warranty if the hard case has been opened or tampered with in any way.
The CR2600 meets all safety and quality standards in accordance to EN 60950-1:2006/A11:2009/A1:2010.
CR2600 CodeXML® Modem FCC and ICES Compliance
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal
installaon. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee
that interference will not occur in a parcular installaon.
If this equipment does cause harmful interference to radio or television recepon, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two condions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operaon.
This device complies with Industry Canada licence-exempt RSS standard(s). Operaon is subject to the following two
condions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference
that may cause undesired operaon of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
L’exploitaon est autorisée aux deux condions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’ulisateur
de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est suscepble d’en compromere le
fonconnement.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
![](/img.php?id=1899630&img=bg3.png)
C007964_04_CR2600_User_Manual
Code Reader™ 2600 User Manual
Copyright © 2013 Code Corporaon.
All Rights Reserved.
The soware described in this manual may only be used in accordance with the terms of its license agreement.
No part of this publicaon may be reproduced in any form or by any means without wrien permission from Code Corporaon. This includes
electronic or mechanical means such as photocopying or recording in informaon storage and retrieval systems.
NO WARRANTY. This technical documentaon is provided AS-IS. Further, the documentaon does not represent a commitment on the part of Code
Corporaon. Code Corporaon does not warrant that it is accurate, complete or error free. Any use of the technical documentaon is at the risk
of the user. Code Corporaon reserves the right to make changes in specicaons and other informaon contained in this document without prior
noce, and the reader should in all cases consult Code Corporaon to determine whether any such changes have been made. Code Corporaon
shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequenal damages resulng from the
furnishing, performance, or use of this material. Code Corporaon does not assume any product liability arising out of or in connecon with the
applicaon or use of any product or applicaon described herein.
NO LICENSE. No license is granted, either by implicaon, estoppel, or otherwise under any intellectual property rights of Code Corporaon. Any
use of hardware, soware and/or technology of Code Corporaon is governed by its own agreement.
The following are trademarks or registered trademarks of Code Corporaon:
CodeXML®, Maker, QuickMaker, CodeXML® Maker, CodeXML® Maker Pro, CodeXML® Router, CodeXML® Client SDK, CodeXML® Filter, HyperPage,
CodeTrack, GoCard, GoWeb, ShortCode, GoCode®, Code Router, QuickConnect Code, Rule Runner®, Cortex®, CortexRM, CortexMobile, Code, Code
Reader, CortexAG, CortexStudio, CortexTools, Anity®, CortexDecoder, CortexJPOS, and CortexOPOS.
All other product names menoned in this manual may be trademarks of their respecve companies and are hereby acknowledged.
The soware and/or products of Code Corporaon include invenons that are patented or that are the subject of patents pending. U.S. Patents:
6997387, 6942152, 7014113, 7070091, 7097099, 7353999, 7519239, 7621453, 8001550, 8011584.
The Code Reader soware uses the Mozilla SpiderMonkey JavaScript engine, which is distributed under the terms of the Mozilla Public License
Version 1.1. The Code Reader soware is based in part on the work of the Independent JPEG Group.
Code Corporaon, 14870 South Pony Express Road, Suite 200, Bludale, UT 84065. www.codecorp.com
![](/img.php?id=1899630&img=bg4.png)
C007964_04_CR2600_User_Manual
Table of Contents
1.0 - Unpacking............................................................................................................................................................... 1
2.0 - Charging Staon Assembly Instrucons .................................................................................................................. 1
3.0 - Baery Installaon and Removal ............................................................................................................................ 2
4.0 - Charging the CR2600 ............................................................................................................................................... 2
5.0 - Fuel Gauge Status Indicators ................................................................................................................................... 3
6.0 - Powering On/O the Reader ................................................................................................................................... 3
7.0 - Targeng the CR25600 ............................................................................................................................................ 3
8.0 - Communicaon Mode Switch ................................................................................................................................. 4
9.0 - Communicang in USB Downloader (HID) Mode ..................................................................................................... 4
10.-0 - Communicang in USB Communicaon Mode ..................................................................................................... 4
11.0 - Batch Mode Indicators .......................................................................................................................................... 5
12.0 - Aaching the CodeXML® M3 Modem .................................................................................................................... 5
13.0 - Establishing a Bluetooth® Connecon ................................................................................................................... 6
14.0 - Reading Ranges ..................................................................................................................................................... 6
15.0 - Reader Feedback .................................................................................................................................................. 7
16.0 - Symbologies Default ON ....................................................................................................................................... 7
17.0 - Symbologies Default OFF ...................................................................................................................................... 7
18.0 - Sux Enter ........................................................................................................................................................... 7
19.0 - Reader ID and Firmware Version ........................................................................................................................... 8
20.0 - CR2600 Dimensions .............................................................................................................................................. 9
20.1 - Charging Staon Dimensions................................................................................................................................. 9
21.0 - CR2600 Maintenance .......................................................................................................................................... 10
22.0 - Warranty ............................................................................................................................................................ 11
![](/img.php?id=1899630&img=bg5.png)
C007964_04_CR2600_User_Manual
1.0 - Unpacking
Remove the CR2600 from its packing and inspect it for damage. If the reader was damaged during shipping, please call Code at
(801) 495-2200.
1
Based on the kit purchased, a combinaon of the following components will be included with the CR2600:
Charging Staon with
Embedded CodeXML® Modem
Charging Staon USB Cable Power SupplyCodeXML® M3 Modem
with USB or RS232 cable
Baery
Weighted
Base Plate
Screws Rubber Feet
2.0 - Charging Staon Assembly Instrucons
1. Plug the barrel side of the USB charge cable or power supply (depending on which you ordered) into the charger. (Figure 2)
2. (Oponal) Aach the weighted base. Place the ‘This Side Down’ (Figure 3) side of the weighted base onto the surface, and place the
Charging Staon on top of it. (Figure 1) and secure with the screws provided. (Figure 4)
Figure 2 Figure 3 Figure 4
3. Rubber feet can be placed on the corners of the weighted base (Figure 5) or directly onto the Charging Staon (Figure 6) to
prevent slipping from a surface.
4. (Oponal) Mounng the Charging Staon to a Surface. Place the ‘This Side Down’ (Figure 3) side of the weighted base onto the
surface, and secure with screws. Note: Because surface types dier, screws are not included to mount a Charging Staon to a
surface.
5. Place the Charging Staon on top of the weighted base (Figure 1) and secure the Charging Staon to the base with the screws
provided (Figure 4)
Note: The weighted base has the same pre-drilled mounng holes as the ECS-H and UMC Chargers.
Figure 5 Figure 6
![](/img.php?id=1899630&img=bg6.png)
C007964_04_CR2600_User_Manual
3.0 - Baery Installaon and Removal
Place the baery into the reader as shown below. Once in place, the baery will snap and lock to indicate proper installaon. For
baery removal, slide the latch (Figure 8), to unlock and release the baery.
Latch
4.0 - Charging the CR2600
1. Plug the USB cable into the computer’s USB port (Figure 9) or the power adapter into the wall outlet (Figure 10).
2. Remove the plasc ‘Remove Before Use’ cap (Figure 11), and place the reader into the Charging Staon (Figure 12).
Note: Baeries ships with approximately 50% bat-
tery life and should be completely charged before
inial use. Approximate me to charge a depleted
baery is 4 hours via USB cable, and 2 1/2 hours via
AC power supply.
2
Figure 7 Figure 8
Figure 9
Figure 10
Figure 11
Figure 12
![](/img.php?id=1899630&img=bg7.png)
C007964_04_CR2600_User_Manual
Fuel Gauge Buon
5.0 - Fuel Gauge Baery Status Indicators
Check the Baery Life
Press the fuel gauge buon(Figure 13) to determine remaining baery life. If the baery has less then 10% capacity, the rst LED will
ash rapidly. For 25% or greater capacity, the LEDs will ash ON for 4 seconds.
3
Fuel Gauge Status Indicator While Charging
If the baery has less then 10% capacity, the rst LED will ash rapidly while charging. For 25% or greater capacity, the LEDs will
ash ON for 4 seconds.
Fuel Gauge Indicators
6.0 - Powering On/O the Reader
Press and hold either the buons or trigger (Figures 15 and 16), for one second, to power on reader. The CR2600 will beep, vibrate and
the LEDs will ash to indicate it is on and ready for use.
Baery Life Fuel Gauge Indicators
<10% (Flashes Rapidly)
<25%
25-50%
50-75%
75%+
Figure 13
Figure 14
Figure 15 Figure 16
7.0 - Targeng the CR2600
Press and hold one of the buons or trigger on the CR2600, the two blue bars eming from the reader (Figure 17) are used for
targeng. Center the blue bars in the middle of a bar code. The opmal reading distance from reader to bar code is approximately
4.0” (10 cm). Once the reader is at the opmal distance, the reader will automacally read the bar code.
The CR2600 will beep, vibrate and the good read indicator (Figure 22) will ash green
to indicate a ‘good read’ has occurred.
Figure 17
![](/img.php?id=1899630&img=bg8.png)
C007964_04_CR2600_User_Manual 4
8.0 - Communicaon Mode Switch
Charging Staons with an embedded modem feature a Communicaon Modem Switch. The
Communicaon Mode Switch allows the reader to transmit data through either the modem or wired
connecon.
When the Communicaon Mode Switch is moved to the right, in the direcon of the arrow, the reader will
communicate via the modem. The QuickConnect code located on the front of the Charging Staon must
be scanned to establish a Bluetooth connecon. Scanned data will then be transmied to the host device
wirelessly.
If a wired connecon is needed, move the Communicaon Mode Switch to the le. For USB Downloader
or Keyboard mode, the Batch Mode Enable code must be scanned (refer to Secon 10). To transmit
scanned data while in wired mode, the reader must be placed into the Charging Staon before data can be
transmied to the host device.
9.0 - Communicang in USB Downloader (HID) Mode
CR2600 rmware and conguraon sengs can be managed via USB Downloader (HID) Mode using Code’s CortexTools™.
To communicate in USB Downloader (HID) Mode with a CR2600 and Charging Staon, skip step 1 and proceed to step 2.
For the CR2600 to communicate in wired, USB Downloader (HID) Mode with a Charging Staon with embedded CodeXML®
modem:
1. Move the Communicaon Mode Switch to the le (opposite direcon of the arrow) on the Charging Staon (Figure 19).
2. Open CortexTools™. (Contact appeng@codecorp.com for a CR2600 compable version)
3. Scan the USB Downloader (HID) Mode conguraon bar code.
4. Dock the reader into the Charging Staon.
5. Follow the instrucons detailed in the CortexTools™ User Manual, available from
www.codecorp.com.
USB Downloader (HID) Mode
conguraon code
Communicaon
Mode Switch
The CR2600 can be congured for Batch Mode to capture and transmit data via USB Communicaon Modes. To communicate in
USB Downloader (HID) Mode with a CR2600 and Charging Staon, skip step 1 and proceed to step 2.
For the CR2600 to communicate in wired, USB Downloader (HID) Mode with a Charging Staon with embedded CodeXML®
modem:
1. Move the Communicaon Mode Switch to the le (opposite direcon of the arrow) on the Charging Staon (Figure 19).
10.0 - Communicang in Batch Mode via USB Communicaon Mode
![](/img.php?id=1899630&img=bg9.png)
C007964_04_CR2600_User_Manual 5
2. Plug the USB connector into the USB port on the computer, or RS232 (Serial) cable to a serial port
on the computer. Once plugged in, the modem’s blue LED light will ash (Figure 18).
12.0 - Aaching the CodeXML® M3 Modem
1. Aach the 8-pin DIN end of the USB or RS232 cable provided to the CodeXML® M3 Modem (Figure
18).
USB Cable RS232 Cable Figure 18
USB Cable
RS232 Cable
11.0 - Batch Mode Indicators
When the CR2600 is in batch/storage mode, the storage icon (Figure 22) will ash every 10 seconds to indicate data has been
stored. If batch memory is full, the storage icon will ash 5 mes every second. Data will need to be downloaded or deleted to
free memory space.
Note: The storage icon will only ash if data has been stored.
3. Scan the preferred Communicaon Mode sengs:
4. To transmit the captured data to CortexTools™ on your host device, place reader into charging staon. The reader will wait 5
seconds before transming data. The 5 second delay allows the host device to prepare to receive the data.
USB Downloader Mode USB Keyboard Mode USB Virtual Comm Mode
Batch Mode Enable
- Send and Log
Batch Mode Enable
- Log Only
2. Scan the preferred Batch Mode conguraon bar code:
![](/img.php?id=1899630&img=bga.png)
C007964_04_CR2600_User_Manual
14.0 - Reading Ranges
CR2600 Performance
Test Code Min Inches (mm) Max Inches (mm)
3 mil Code 39 3.1” (80 mm) 4.0” (102 mm)
7.5 mil Code 39 1.3” (33 mm) 7.2” (182 mm)
10.5 mil GS1 DataBar 0.8” (20 mm) 8.7” (220 mm)
13 mil UPC 1.1”(28 mm) 11.0” (280 mm)
4.2 mil Data Matrix 1.9” (48 mm) 4.3” (110 mm)
5 mil Data Matrix 1.7” (43 mm) 4.5” (115 mm)
6.3 mil Data Matrix 1.3” (33 mm) 5.9” (150 mm)
10 mil Data Matrix 0.8” (20 mm) 7.1” (180 mm)
20.8 mil Data Matrix 1.1” (28 mm) 13.5” (343 mm)
Note: working ranges are a combinaon of both the wide and high density elds. All samples were high quality codes
and were read along a physical center line at a 10° angle. Default AGC sengs were used. Accuracy= +/- 10%.
6
Important Note If Using a non-Code Bluetooth Device:
To connect to a Bluetooth device not manufactured by Code, you will need the Bluetooth address (oen referred to as the BD_ADDR)
of that device. The 12-character Bluetooth address can be found on the device near the serial number. Then visit Code’s website at:
hp://www.codecorp.com/bdaddr.php and enter the 12-character address to create the QuickConnect Code.
You will need to locate the Communicaons (COM) Port assigned to the Bluetooth serial port protocol before installing the Bluetooth
Conguraon Manager soware that is included with your Bluetooth adapter (e.g., COM 10). This is the COM Port through which the
CR2600 will connect.
QuickConnect Code
Blue LED
Blue LED Wireless
Icon Storage Icon Good Read
Indicator
Communicaon
Mode Switch
Figure 19 Figure 20 Figure 21 Figure 22
13.0 - Establishing a Bluetooth® Connecon
1. If establishing a Bluetooth connecon using the Charging Staon with embedded CodeXML® Modem, slide the Communicaon
Mode Switch on the Charger/Modem Staon (Figure 19), to Bluetooth mode (the direcon of the arrow).
2. Scan the QuickConnect Code located on the front of the Charging Staon with embedded CodeXML® modem or on the external
CodeXML® M3 Modem (Figures 20 and 21).
3. The wireless icon located at the top of the reader will ash as it aempts to make connecon (FIgure 22). The blue LED on the
charging staon or CodeXML® M3 Modem (Figures 20 and 21) will also ash as it aempts to connect. The blue LED will turn
solid when connecon is established, the CR2600 will beep once and the wireless icon will ash every 10 seconds.
For additonal CodeXML® M3 Modem conguraon informaon, please reference the CodeXML® M3 Modem QuickStart Guide.
![](/img.php?id=1899630&img=bgb.png)
C007964_04_CR2600_User_Manual
Aztec
Codabar
Code 39
Code 93
Code 128
The following are symbologies that have a default of ON. To turn symbologies on or o, scan the symbology bar codes located in
the CR2600 Conguraon Guide located on our website at hp://www.codecorp.com.
Data Matrix
Data Matrix Rectangle
All GS1 DataBar
Interleaved 2 of 5
PDF417
16.0 - Symbologies Defaulted On
7
17.0 - Symbologies Defaulted O
The following are symbologies that have a default of OFF. To turn symbologies on or o, scan the symbology bar codes located in the
CR2600 Conguraon Guide located on our website at hp://www.codecorp.com.
QR Code
UPC/EAN/JAN
18.0 - Sux Enter
A Sux Enter character is disabled by default. To enable
Sux Enter, please scan the following conguraon code:
For more conguraon opons, download the CR2600 Conguraon Guide from www.codecorp.com. For custom conguraons,
please conntact appeng@codecorp.com
15.0 - Reader Feedback
Scenario LEDs on Reader Sound Vibraon
CR2600 Successfully
Powers Up All LEDs Flash 1 Beep Palm or Handle Unit Vibrates
CR2600 Successfully Connects
with Host Wireless Icon Flashes 1 Beep Palm or Handle Unit Vibrates
Successful Decode and
Data Transfer
Good Read Indicator will
Flash 1 Beep Palm or Handle Unit Vibrates
Conguraon Code
Successfully Decoded and
Processed
Good Read Indicator will
Flash 2 Beeps Palm or Handle Unit Vibrates
Batch Mode Enabled and Data
Stored Batch Icon Flashes No Sound No Vibraon
Memory Space for Batching
is Full
Batch Icon Flashes 5 Time a
Second No Sound No Vibraon
Batch Mode Enabled and No
Data is Stored Batch Icon O No Sound No Vibraon
Sux Enter
Aztec Inverse
Code 11
Code 32
Code 39 Checksum
Code 39 Extended Full ASCII
Composite
Data Matrix Inverse
Han Xin
Matrix 2 of 5
Micro PDF417
Micro QR
MSI Plessey
Plessey
QR Code Inverse
Straight 2 of 5
Triopc
UPC-E Expansion
UPC Supplemental
![](/img.php?id=1899630&img=bgc.png)
C007964_04_CR2600_User_Manual
19.0 - Reader ID and Firmware Version
8
Reader ID and Firmware
iVVVVWWWWXXXXSSSSSSSSSSAOODYYYYHHIIIIJJJJKKKKLLLL<TAB>Z…Z
To nd out the Reader ID and rmware version, open a text editor program (i.e., Notepad, Microso Word, etc.) and read the
following code:
You will see a text string indicang your rmware version and CR2600 ID number (see below):
i indicates ‘I’ string output;
VVVV is the applicaon rmware version number;
WWWW is the core applicaon rmware version number;
XXXX is reserved for the radio rmware version number;
SSSSSSSSSS is the Reader’s serial number (ten digits);
A is the current execuon state:
OO is the OEM idener;
D is the display type:
YYYY is the ash le system version number. Reserved;
HH is the hardware revision;
IIII is the hardware type idener: 0009 indicates a CR2600
JJJJ is the boot applicaon version;
KKKK is the operang system kernel version;
LLLL is the root le-system version;
<TAB> is the ASCII TAB character;
Z…Z is the decoder version: a null terminated string of printable ASCII characters. Without a decoder.ini le, the order of the
decoders listed here indicates the order of use.
Example:
Xap/i3000300006040010002363A06D-CD+SQ
Note: Code will periodically release new rmware for CR2600 readers. For informaon on latest rmware versions, call Code
at (801) 495-2200. To upgrade rmware, please visit our website at hp://www.codecorp.com/codesupport.php and follow
instrucons provided.
“A” means core is running
“B” means undened
“C” means undened
“0” or “N” is no display device
“D” is the standard Keypad/Display
![](/img.php?id=1899630&img=bgd.png)
C007964_04_CR2600_User_Manual
20.0 - CR2600 Dimensions
9
CR2611
CR2612
20.1 - Charging Staon Dimensions
![](/img.php?id=1899630&img=bge.png)
C007964_04_CR2600_User_Manual 10
The CR2600 needs only minimum maintenance to operate. The ps below for maintenance suggesons.
Cleaning the CR2600
The CR2600 window should be clean to allow the best performance of the device. The window is the clear plasc piece inside the
head of the reader. Avoid touching the window. Your CR2600 uses CMOS technology that is much like a digital camera. A dirty
window may stop the CR2600 from reading bar codes.
If the window becomes dirty, clean it with a so, non-abrasive cloth or a facial ssue (no loons or addives) that has been
moistened with water. A mild detergent may be used to clean the window, but the window should be wiped with a water moistened
cloth or ssue aer using the detergent.
The following agents are approved to clean a Code bar code reader:
1) Alcohol Wipes
2) Clorox® Non-Bleach Disenfecng Wipes
3) Clorox Bleach Soluon (10% Clorox bleach, 90% tap water)
4) Medical DiAirKem
5) Sani-Cloth® HB, Super Sani-Cloth® Germicidal, Sani-Cloth® Plus Germicidal Disposable Wipes
6) Virex® II Disinfectant Cleaner
21.0 - CR2600 Maintenance
Technical Support and Returns
To modify any default sengs, download the CR2600 Conguraon guide at www.codecorp.com/les.php and scan the appropriate
code. For user specic conguraons, contact Applicaon Engineering at Code appeng@codecorp.com.
For all returns Code will issue an RMA number which must be placed on the packing slip when the reader is returned.
Visit hp://www.codecorp.com/codesupport.php for more informaon.
![](/img.php?id=1899630&img=bgf.png)
C007964_04_CR2600_User_Manual
22.0 - Warranty
11
Code’s CR2600 carries a standard three year limited warranty as described herein. Charging Staons follow the warranty of the
reader. The CR2600 baery carries a one year limited warranty.
Customers may purchase either a one or two year CodeOne extended warranty plan. Please contact a Code representave for
more informaon.
Limited Warranty
Code manufactures its hardware products in accordance with industry-standard pracces. Code warrants its products will be free
from defects in materials and workmanship, provided that the products are used under normal operang condion intended by
the Manufacturer. This warranty is provided to the original owner only and is not transferable to any third party. This warranty is
subject to any and all accompanying disclaimers, limitaons and other terms of this secon.
Warranty periods are not extendable beyond 5 years. CodeOne extended warranty programs are available and must be
purchased within 90 days of purchase. Please refer the CodeOne Data Sheet for program pricing and terms and condions.
Exclusions
No warranty herein contained or set out shall apply to any product (i) which has been repaired, altered or tampered with
unless done or approved by Code, (ii) which has not been maintained in accordance with any operang or handling instrucons
supplied by Code, (iii) which has been subjected to unusual physical or electrical stress, immersion in uids, puncture, crushing,
misuse, abuse, power shortage, improper power supply such as incorrect voltage or wrong polarity, negligence or accident, or
(iv) which has been used other than in accordance with the product operang and handling instrucons. Prevenve maintenance
is the responsibility of the customer and is not covered under this warranty.
Warranty Coverage and Procedure
During the warranty period, Code will repair or replace defecve products returned to Code’s service center in the US. For
worldwide warranty service, go to hp://www.codecorp.com/technical-support.php and ll out a service request. Customer
will be issued a case number. Case will be routed into the support queue within Code. Customer will be contacted within one
business day of submission. Code representave will work with customer to troubleshoot soluon and aempt to restore
reader to proper funconality. If the Code representave determines that it cannot be restored programmacally and deems
a hardware issue is found a Return Material Authorizaon (RMA) Number will be assigned and customer will be instructed to
return the product to Code.
Products must be shipped in the original or comparable packaging, with shipping and insurance charges prepaid. Only parts
listed in the original RMA should be sent and will be accepted. Code will pay for return shipping and insurance of repaired or
replacement products worldwide. Code will use new or refurbished parts at its discreon and will own all parts removed from
repaired products. Customer will pay for any pre-shipped replacement product in case it does not return the replaced product to
Code within 7 days of receipt of the replacement product. The process for return and customer’s charges will be in accordance
with Code’s Exchange Policy in eect at the me of the exchange. Customer accepts full responsibility for its soware and
data including the appropriate backup thereof. Repair or replacement of a product during warranty will not extend the original
warranty term.
Return me frames are listed in the chart above. For RMA’s not covered under warranty as outlined in the exclusion secon,
customer will be required to pay the non-covered warranty fee as listed in the chart above.
General
EXCEPT FOR THE WARRANTIES STATED ABOVE, CODE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,ON PRODUCTS
FURNISHED HEREUNDER, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT.
The stated express warranes are in lieu of all obligaons or liabilies on part of Code for damages, including without limitaon,
special, indirect, or consequenal damages arising out of or in connecon with the use or performance of the product. Seller’s
liability for damages to buyer or others (regardless of the form of acon, whether by contract, warranty, tort, malpracce, and/
or otherwise) resulng from the use of any product, shall in no way exceed the purchase price of said product. In no event shall
Code be liable for any consequenal, special, indirect, incidental or punive damages, or for any loss of prots, revenue or data,
even if Code has been advised of the possibility thereof.