DESKO IDENTY1 RFID Reader User Manual DESKO OCR MSR OEM MODULE
DESKO GmbH RFID Reader DESKO OCR MSR OEM MODULE
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User Manual
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Technical Specification - CONFIDENTIAL - Page 1 of 20
IDenty chrom® Doc # 7 001 180 101 Doc.-Rev.: 2017-07-03
Technical Specification
IDenty chrom®
DESKO GmbH
Gottlieb-Keim-Str. 56
95448 Bayreuth
GERMANY
Phone.: +49 (0)921/79279-0
Fax: +49 (0)921/79279-14
E-mail: info@desko.com
Web: www.desko.com
Technical Support:
E-mail: support@desko.com | Phone: +49 (0) 921 79279-69 | Website:
www.desko.com/support
IDenty chrom®
IDenty chrom mobile
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IDenty chrom® Doc # 7 001 180 101 Doc.-Rev.: 2017-07-03
Table of Contents
1 Handling Rules & Package Content .................................................................... 4
1.1 Handling the DESKO IDenty chrom Readers ................................................. 4
1.2 Package Content ......................................................................................... 4
2 Introduction ...................................................................................................... 4
3 Features of the DESKO IDenty chrom Readers .................................................... 6
3.1 Optical Character Recognition (OCR) Reader ............................................... 6
3.2 Magnetic Stripe Reader (MSR) ...................................................................... 6
3.3 Bluetooth® Connection (IDenty chrom mobile only)...................................... 6
3.4 Battery Powered (IDenty chrom mobile only) ............................................... 6
3.5 User Feedback ............................................................................................ 7
3.5.1 Multicolor LED ...................................................................................... 7
3.5.2 Buzzer .................................................................................................. 8
3.6 Optional Features ....................................................................................... 8
3.6.1 RFID Reader (IDenty chrom only)........................................................... 8
3.6.2 Chip Card Module (IDenty chrom only) ................................................. 8
3.6.3 Real-Time Clock ................................................................................... 9
4 Software Integration ........................................................................................ 10
4.1 Virtual Serial Connection (IDenty chrom only)............................................ 10
4.2 Connecting via APIs .................................................................................. 10
4.3 Bluetooth® Connection (IDenty chrom mobile only).................................... 10
4.4 Keyboard Emulation (IDenty chrom only) ................................................... 11
5 Hardware Connection ...................................................................................... 12
5.1 Connect IDenty chrom via USB .................................................................. 12
5.2 Connect IDenty chrom mobile via Bluetooth® Wireless Technology ............ 13
6 Usage of the IDenty chrom Readers ................................................................. 13
6.1 Reading an OCR Document ....................................................................... 14
6.2 Reading a MSR Document ......................................................................... 14
6.3 Reading a Chip Card ................................................................................. 14
6.4 Reading a RFID Document ......................................................................... 15
7 Service and Maintenance ................................................................................. 15
8 Warranty ......................................................................................................... 16
9 Support ........................................................................................................... 16
10 Technical Overview ......................................................................................... 17
10.1 Technical Data .......................................................................................... 17
10.2 Dimensions .............................................................................................. 17
10.3 Features of the DESKO IDenty chrom Readers ........................................... 17
11 Regulation Information.................................................................................... 18
12 Appendix A – Battery Power............................................................................. 19
12.1 Battery Pack: Technical Data ..................................................................... 19
13 Appendix B – Mounting the IDenty chrom Readers .......................................... 19
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IDenty chrom® Doc # 7 001 180 101 Doc.-Rev.: 2017-07-03
DESKO Official Explanation of Abbreviations
1D Code Linear or one-dimensional Barcode
2D Code Two-dimensional Barcode
API Application Programming Interface
BC Barcode
BCR Barcode Reader
DLL Dynamic Link Library
DPI Dots Per Inch
DUKPT Derived Unique Key per Transaction
ICAO International Civil Aviation Organization
IP Ingress Protection
IR Infrared
ISO International Organization for Standardization
LED Light Emitting Diode
MRZ Machine-Readable Zone
MSR Magnetic Stripe Reader
NFC Near Field Communication
OCR Optical Character Recognition
PCB Printed Circuit Board
QIG Quick Installation Guide
RFID Radio Frequency Identification
RS232 Serial Interface
RTC Real-Time Clock
USB Universal Serial Bus
SDK Software Development Kit
UV Ultraviolet Light
VCOM Virtual COM Interface
VIS Visible Light
VIZ Visual Inspection Zone
WLAN Wireless Local Area Network
Bluetooth®
The
Bluetooth®
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such
marks by DESKO GmbH is under license. Other trademarks and trade names are those of their respective owners.
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IDenty chrom® Doc # 7 001 180 101 Doc.-Rev.: 2017-07-03
1 Handling Rules & Package Content
1.1 Handling the DESKO IDenty chrom Readers
The IDenty chrom readers are designed to work in a rough environment and to
withstand light shocks. Nevertheless, the devices contain a precise opto-mechanical
part.
Therefore, DESKO recommends the following handling rules:
Do not drop the devices.
Prevent the devices from heavy vibrations.
The devices are not waterproof, prevent the devices from getting wet.
Prevent the devices from heavy dust.
1.2 Package Content
DESKO IDenty chrom or IDenty chrom mobile.
Device battery charger 5 V DC (IDenty chrom mobile only).
Charging cable USB-A / micro USB (IDenty chrom mobile only).
Quick Installation Guide with first-time use information and link and log-in
data for the IDenty chrom readers download area. Within the download area
you find all relevant documents for the IDenty chrom readers along with
necessary tools and drivers.
2 Introduction
This guide describes the standard use of the DESKO IDenty chrom readers. Detailed
information on the respective configuration can be found in the Quick Installation
Guide, which was shipped with the device.
Please contact support@desko.com or visit us online at www.desko.com/support
should you have not received a Quick Installation Guide or need access to our
download area.
The DESKO IDenty chrom readers combine OCR and MSR reading in a small
ergonomic housing. Simple handling is guaranteed by only one swipe slot for OCR
and MSR reading and the support of a bidirectional reading direction.
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IDenty chrom® Doc # 7 001 180 101 Doc.-Rev.: 2017-07-03
With its variable cable outlet, the IDenty chrom can be easily integrated in every
counter. In addition to the table top installation, the housing provides the possibility
to mount the IDenty chrom on the side of a monitor. In this case, the IDenty chrom
does not occupy any counter or desk space. The IDenty chrom housing provides the
ability to secure the device via Kensington Lock for theft protection.
Thanks to its
Bluetooth
® feature and its integrated battery pack, the IDenty chrom
mobile can be connected to your application running on a tablet PC and operated up
to 10 hours completely wireless.
The IDenty chrom readers are ideal for data gathering applications of OCR
documents with a machine-readable zone and magnetic stripe documents. Such
applications are usually found in banking and financial environments, ticket- and
border control, public authority environments or airport and airline environments
and many more.
Depending on the hardware configuration, the devices support reading of:
Machine-readable zone of OCR documents according to ISO/IEC 7501-1 and
ICAO 9303 (e.g. ID cards, passports and visas).
Magnetic stripe documents according to ISO 7810 and ISO 7811.
RFID module for ePassport reading according to ISO 14443(A/B) (IDenty
chrom only).
Chip card module according to ISO 7816 (IDenty chrom only).
Should you not know the exact configuration of your device or should you need
further information on the IDenty chrom or IDenty chrom mobile, please contact our
sales team at sales@desko.com. Please always state the serial number of the device
in your email.
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IDenty chrom® Doc # 7 001 180 101 Doc.-Rev.: 2017-07-03
3 Features of the DESKO IDenty chrom Readers
The IDenty chrom readers are multi-document readers. They support the reading of
various document types like passports or credit cards. The actual features depend
on the hardware configuration.
3.1 Optical Character Recognition (OCR) Reader
The integrated ICAO document reader is able to read and decode OCR data from the
following documents:
Passport data from machine-readable passports and identification cards
according to ISO/IEC 7501-1 and ICAO 9303.
Personal OCR encoded travel documents e.g. visas or crew member cards
according to ICAO 9303.
Additional document types can be supported upon request.
The DESKO IDenty chrom readers are able to scan documents with the following
light source:
Light source
Description
Wavelength
Comment
IR
Near infrared light
850 nm
3.2 Magnetic Stripe Reader (MSR)
The integrated 3-track bidirectional magnetic stripe reader is able to read all
magnetic stripe data encoded in equivalence to ISO 7810 and ISO 7811.
3.3 Bluetooth® Connection (IDenty chrom mobile only)
The IDenty chrom mobile can be connected via Bluetooth® wireless technology.
Please see chapter 4.3 for further details.
3.4 Battery Powered (IDenty chrom mobile only)
In addition to the Bluetooth® connection the IDenty chrom mobile is available with a
battery pack. This means that a completely wireless usage of the IDenty chrom
mobile is possible. The battery pack allows for an independent usage of up to 10
hours. Please see
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IDenty chrom® Doc # 7 001 180 101 Doc.-Rev.: 2017-07-03
Appendix A – Battery Power for further details.
3.5 User Feedback
3.5.1 Multicolor LED
The IDenty chrom readers have two integrated multicolor LEDs for user feedback
(status and connect).
Status LED
The status LED displays the OCR and MSR scanner result with the following
indications:
Status
Status LED of IDenty
chrom
- USB Connection -
Status LED of IDenty
chrom mobile
- Bluetooth® Connection -
Turned Off
-
-
Good Read Result
Green (2 seconds)
Green (2 seconds)
Bad Read Result
Red (blinking, 2 times)
Red (blinking, 2 times)
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IDenty chrom® Doc # 7 001 180 101 Doc.-Rev.: 2017-07-03
Connect LED
The connect LED shows the connection status of the IDenty chrom readers as
follows:
Connection Status
Connect LED of
IDenty chrom
- USB Connection -
Connect LED of
IDenty chrom mobile
- Bluetooth®
Connection -
VCOM Connection
API Connection
Turned Off
-
-
-
Turned On
Blue (blinking)
Blue (blinking)
Blue (blinking)
Connected via
Bluetooth®
n/a
Blue
Blue
Connected to
Application
Green
Green
Green
Power Save Mode
n/a
Blue
Blue
3.5.2 Buzzer
The IDenty chrom readers are equipped with an internal buzzer for audible user
feedback. The buzzer has by default the following functionality:
Good read result: one short buzzer sound
Bad read result: three short buzzer sounds
3.6 Optional Features
In addition to the standard features, the DESKO IDenty chrom readers can be
equipped with extra options to fulfill special requirements.
3.6.1 RFID Reader (IDenty chrom only)
The IDenty chrom is available with an integrated RFID module. This module can read
RFID documents according to ISO 14443(A/B), e.g. RFID chip of a biometric passport
(= ePassport).
3.6.2 Chip Card Module (IDenty chrom only)
The IDenty chrom can be equipped with an ISO 7816 compliant chip card reader.
The card reader module is designed for reading synchronous and asynchronous
smart cards.
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IDenty chrom® Doc # 7 001 180 101 Doc.-Rev.: 2017-07-03
3.6.3 Real-Time Clock
The IDenty chrom can be equipped with a real-time clock. This way the IDenty
chrom is able to read ID documents and give feedback on the ID holder´s age
without necessarily being connected to a PC workstation. The device can for
example distinguish between:
<16 years
between 16 and 18 years
>18 years
These configurations can be amended due to specific requirements. Please contact
our support at support@desko.com for further information or visit us online
www.desko.com/support.
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IDenty chrom® Doc # 7 001 180 101 Doc.-Rev.: 2017-07-03
4 Software Integration
Information about the software, driver and SDK can be found in the DESKO
download area. The link and login data for the download area can be found in the
Quick Installation Guide, which was shipped with the device, or contact our support
team at support@desko.com or visit us online at www.desko.com/support.
4.1 Virtual Serial Connection (IDenty chrom only)
For using the IDenty chrom connected via USB, it is necessary to install the DESKO
VCOM software package. Please refer to the DESKO Virtual COM Software Installation
Guide for detailed information.
This software generates a virtual COM port on the system, which can be used as a
standard COM port. As soon as the generated virtual COM port is used by an
application, the DESKO IDenty chrom is ready for operation. In this status the OCR
and MSR data will be sent to the generated virtual COM port. The protocol
description is available upon request.
4.2 Connecting via APIs
To get access to all features of the IDenty chrom, it needs to be connected via the
USB host interface and addressed via the APIs. Depending on the hardware
configuration and what scanned data you want to receive, you have to choose the
corresponding API. All APIs can be found in their SDK packages which are included
in our download area.
IMPORTANT:
A simultaneous usage of the VCOM and HID API interfaces is not
possible as an active connection via one of these interfaces already blocks the swipe
reader. Consequently, the device is no longer accessible via the other interface.
4.3 Bluetooth® Connection (IDenty chrom mobile only)
The IDenty chrom mobile is equipped with a Bluetooth® module. Thanks to this
Bluetooth® module the device can communicate, using Bluetooth® Classic, with your
mobile application running on a tablet, laptop or PC.
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To get access to the Bluetooth® connection the IDenty chrom mobile needs to be
addressed via our DESKO Device API. For more information please contact our
support at support@desko.com or visit us online at www.desko.com/support.
MFi certified product
The IDenty chrom mobile is an MFi certified product and is made for:
iPad pro (9.7”)
iPad mini 4
iPad pro (12.9”)
iPad Air 2
iPad Air
iPhone 7
iPhone SE
iPhone 6 S Plus
iPhone 6 S
iPhone 6
*"Made for iPad" and "Made for iPhone" mean that an electronic accessory has been designed to connect specifically
to iPad and iPhone, respectively, and has been certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
Please note that the use of this accessory with iPad and iPhone may affect wireless performance.
**iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Air and iPad mini are
trademarks of Apple Inc. The trademark iPhone is used with a license from Aiphone K.K.
4.4 Keyboard Emulation (IDenty chrom only)
Optionally, the scanned OCR and MSR data can be sent as keyboard data to the
system. In this case, no additional software has to be installed on the system.
Should you need more information regarding the keyboard emulation, please
contact our support at support@desko.com or visit us online
www.desko.com/support.
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5 Hardware Connection
5.1 Connect IDenty chrom via USB
The standard host connection is established via the USB interface. The IDenty chrom
is USB bus powered and does not need an additional power supply.
1
USB Host
USB full speed communication between
DESKO IDenty chrom and host PC
Connect the IDenty chrom via the USB cable with your PC.
To achieve a theft-protected device installation, the IDenty chrom can be secured by
a Kensington Lock.
Kensington Lock
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5.2 Connect IDenty chrom mobile via Bluetooth® Wireless Technology
In order to connect the IDenty chrom mobile to your tablet PC using Bluetooth®
technology please follow these steps:
1. Turn on IDenty chrom mobile.
2. Turn on Bluetooth® connection on your tablet PC (go to Settings
Bluetooth®).
3. Connect tablet PC with IDenty chrom mobile by clicking on “
DESKO
Reader
”.
The IDenty chrom mobile is now connected to your tablet PC.
6 Usage of the IDenty chrom Readers
As soon as the IDenty chrom readers are connected to a PC or mobile device, the
devices are ready to read OCR and MSR data from various documents.
The IDenty chrom readers provide the OCR and MSR scan functionality in only one
slot. To read a document, the medium (e.g. passport) should be passed through the
reader with moderate and constant speed. It is possible to swipe in both directions
as shown in the picture below.
Bidirectional Swipe
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6.1 Reading an OCR Document
The implemented OCR scanner supports a
bidirectional swipe. To read an OCR
document, the medium (e.g. passport)
should be pulled through the swipe slot with
moderate and constant speed. The correct
position to hold the document is always in
the middle of the document.
Please note that the OCR information always
has to face towards you in order to be read.
Depending on the read result, the buzzer
and the multicolor LED give a respective
feedback (see chapter 3.5).
6.2 Reading a MSR Document
The integrated 3-track bidirectional magnetic
stripe reader is able to read magnetic stripe
data. This functionality allows the handling of
documents such as credit cards, frequent
flyer cards and employee travel cards.
Please note that the magnetic stripe always
has to face towards you in order to be read.
Depending on the read result, the buzzer and
the multicolor LED give a respective feedback
(see chapter 3.5).
6.3 Reading a Chip Card
To read a chip card, the card needs to be
inserted in the provided card slot as shown
in the picture.
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6.4 Reading a RFID Document
The integrated RFID Reader is equipped with
a RFID antenna located on the top under
housing. For reading a RFID document, it
simply has to be placed on the marked area
as shown in the picture.
7 Service and Maintenance
In general, DESKO products are maintenance free. However, should you require any
technical assistance, contact our support team at support@desko.com or visit us
online at www.desko.com/support.
For maintenance regarding firmware upgrade, it is required to install a dedicated
DESKO software package. This can be obtained upon request and contains all
necessary drivers, tools and documentation to perform the following actions:
Display detailed information about firmware version and device configuration.
Update firmware and device configuration.
Please contact our support team, should you require the DESKO software package.
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IDenty chrom® Doc # 7 001 180 101 Doc.-Rev.: 2017-07-03
8 Warranty
Please note that due to improper usage (see section 1.1) or after opening the device,
warranty cannot be claimed anymore. Warranty excludes normal wear and tear.
9 Support
Please check if the DESKO IDenty chrom or IDenty chrom mobile is connected and, if
needed, the software is installed properly. If this is the case and the device still does
not work, then contact our DESKO support team:
Technical Support
E-mail: support@desko.com
Web: www.desko.com/support
Phone: +49 (0) 921 79279-69
(available during German office hours)
In order to give you an immediate and reliable support please always include the
following information within your support inquiry:
Name of the product
Serial number of the product
(The serial number can be found on the backside of the
device. It is an eleven-digit number, always starting with 20. Example: 201546 00589)
Detailed issue description
Contact details of the person responsible at your company
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10 Technical Overview
10.1 Technical Data
Supply Voltage: 5 V DC ±5 % (USB bus powered)
Supply Current: 300 mA
Storage Temperature: -10 °C - +60 °C
Operating Temperature: 0 °C – 50 °C
Humidity: <80 % (R.H. non-condensing)
Reliability: MTBF = 180.000 hours
RF / EMI Compliance: CE and FCC
Test report available upon request
Cable Length: 3.00 m (3.3 yd)
Others available upon request
10.2 Dimensions
Weight:
IDenty chrom (without battery pack) Approx. 390 g (13.76 oz)
IDenty chrom mobile (with battery pack) Approx. 410 g (14.5 oz)
Footprint: 180 mm (7.1 inch) x 60 mm (2.4 inch) x 33
mm (1.3 inch)
10.3 Features of the DESKO IDenty chrom Readers
OCR Recognition: OCR reader according to ISO/IEC 7501-1
and ICAO 9303, bidirectional reading
Magnetic Stripe Reader: Bidirectional reading of 3 track credit card
information according to ISO 7810 and ISO
7811
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RFID & NFC: RFID documents according to ISO 14443
(A/B), ISO 7816 (incl. US passport)
Chip Card Reader: chip cards according to ISO 7816
User Feedback: Buzzer, 2 x multicolor LEDs
Connectors
IDenty chrom: USB (full speed, USB-A plug)
IDenty chrom mobile: Micro USB (for battery charging)
Bluetooth®: Frequency: 2.402 GHz to 2.480 GHz
Receive Sensitivity: -90 dBm (BR/EDR)
Class 2 output power (+1.5 dBm typical)
11 Regulation Information
This device complies with Part 15 of the FCC Rules and with Industry Canada
licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired
operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux
appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions
suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit
accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
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12 Appendix A – Battery Power
The IDenty chrom mobile always includes a built-in battery pack and a Bluetooth®
module. This combination of Bluetooth® technology and battery pack allows for a
completely independent usage of the IDenty chrom mobile.
12.1 Battery Pack: Technical Data
Nominal Voltage:
5 V
Charge Voltage:
5 V
Charge Temperature:
0 °C to +35 °C (+32 °F to +95 °F)
Do not charge below 0°C!
Nominal Capacity:
5.20 Ah
Energy:
18,7 Wh
Charge Current:
max 1 A
Note: the IDenty chrom mobile can be charged at any USB port. To achieve the
maximum charge current however, the included USB cable and USB power adapter
(output: 5 V and minimum 1 A) need to be used.
13 Appendix B – Mounting the IDenty chrom Readers
The bottom plate of the IDenty chrom readers are equipped with 3 threaded holes
which can be used to mount the devices onto any flat surface. To get to the
threaded holes, 3 of the 5 rubber feet at the bottom of the IDenty chrom readers
need to be removed.
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IMPORTANT: When mounting the IDenty chrom mobile, all screws can only enter the
device for 3mm to make sure that the integrated battery pack is not damaged.
3x M3 threads for mounting, max. 0,4
Nm