Lavi 95QT QTRAC REMOTE User Manual 1 of 2

Lavi Industries QTRAC REMOTE 1 of 2

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User manual 1 of 2

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User manual 1 of 2

QtracCF™ Electronic Queuing System Installation and Operation ManualTABLE OF CONTENTSSECTION A: Qtrac Unit Installation .......................................... 2-7 A1. Stand-alone Square Post Surface Mount ................................ 2 A2. Post-to-pillar Surface Mount .................................................. 3 A3. Cantilever Over-the-Counter Mount ........................................ 4 A3. Cantilever Surface Mount (for use with bullet-proof glass) ........... 5 A4. Existing Pillar Mount .............................................................. 6 A5. Ceiling Mount ........................................................................ 7SECTION B: Installing Station Lights ...................................... 8-9 B1. Installing Qtrac Station Lights ................................................. 8 B2. Connecting Existing Station Lights ......................................... 9SECTION C: Installing Remote Controls ...................................10SECTION D: Power-up and Basic Operation ............................11SECTION E: Qtrac Media Replacement .....................................12SECTION F: Troubleshooting ....................................................... 13© 2011 Lavi Industries. All Rights Reserved.Products for People and the Places They Go®

Page 2© 2011 Lavi Industries. All Rights Reserved.DO NOT PLUG THE QTRAC UNIT INTO A POWER SOURCE UNTIL ALL REMOTES HAVE BEEN INSTALLED.Stand-alone Square Post Surface MountA1. Stand-alone Square Post Surface Mount1. Using the four Square Post Mounting Screws, secure the Square Post Mount to the counter, making sure that the Monitor Mount faces the queue.2. Mount the Qtrac Unit onto to the Post Monitor Mount by sliding the Monitor-Mount Assembly onto the Post-Mount Assembly.3. Secure with 2 Bracket-to-Bracket Mounting Screws. Do NOT connect cables and power cords until the remote controls have been installed.Required ToolsAdjustable WrenchPhillips Head ScrewdriverSquare Post Mount (pre-wired)2 Bracket-to-BracketMounting ScrewsMonitor-Mounted Bracket comes pre-attached to back of monitor.Qdrive comes pre-attached to back of monitor.USB Cord comes pre-attached to back of monitor.Qtrac® UnitQtrac® Installation and Operation: Monitor InstallationParts List:4- Wood Screws

Page 3© 2011 Lavi Industries. All Rights Reserved.DO NOT PLUG THE QTRAC UNIT INTO A POWER SOURCE UNTIL ALL REMOTES HAVE BEEN INSTALLED.Required ToolsAdjustable WrenchPhillips Head ScrewdriverSquare Post Mount (pre-wired)2 Bracket-to-BracketMounting ScrewsU-Bolt ComponentsA2. Post-to-pillar Surface MountMonitor-Mounted Bracket comes pre-attached to back of monitor.Qdrive comes pre-attached to back of monitor.USB Cord comes pre-attached to back of monitor.Monitor w/CPU (Qtrac Unit)5. Secure with 2 Bracket-to-Bracket Mounting Screws. Do NOT connect cables and power cords until the remote controls have been installed. 4. Mount the Qtrac Unit onto to the Monitor-mount by sliding the Monitor-mount Assembly onto the Post-mount Assembly.3. Secure the mid-section of the Square Post Mount to the in-store pillar with the provided U-Bolt.2. Position the Square Post Mount ﬂush against the in-store pillar, making sure that the Monitor Mount faces the queue. Secure the post to the counter with 2 Square Post Mounting Screws through the L-bracket into the counter.1. Remove one of the L-brackets from the Square Post Mount. Be sure to remove the one that is on the opposite side of the Post-Mounted Bracket.Square Post mounted to in-store pillarParts List:4- Wood ScrewsQtrac® Installation and Operation: Monitor Installation

Page 4© 2011 Lavi Industries. All Rights Reserved.DO NOT PLUG THE QTRAC UNIT INTO A POWER SOURCE UNTIL ALL REMOTES HAVE BEEN INSTALLED.1. Attach the Cantilever Mount to the back of the counter using the c-clamp or by permanently screwing the base of the mount into the counter.2. Mount the Qtrac Unit to the Cantilever Mount by securing the back of the unit to the Vesa mounting plate on the Cantilever Mount.3. Fully extend the Cantilever Mount arm so that the Qtrac Unit is positioned appropriately and is viewable from the queue. Hide the Qtrac Unit’s power cords within the Cantilever Mount’s wire management system. Do NOT connect cables and power cords until the remote controls have been installed.Cantilever Over-the-Counter MountA3. Cantilever Over-the-Counter MountPower DrillRequired ToolsAdjustable WrenchPhillips Head ScrewdriverMonitor-Mounted Bracket comes pre-attached to back of monitor.Qdrive comes pre-attached to back of monitor.USB Cord comes pre-attached to back of monitor.Monitor w/CPU (Qtrac Unit)Parts List:Qtrac Monitor with over-the-counter cantilever mountQtrac® Installation and Operation: Monitor Installation

Page 5© 2011 Lavi Industries. All Rights Reserved.DO NOT PLUG THE QTRAC UNIT INTO A POWER SOURCE UNTIL ALL REMOTES HAVE BEEN INSTALLED.1. Attach the Cantilever Mount to the front of the counter using the c-clamp or by permanently screwing the base of the mount into the counter.2. Mount the Qtrac Unit to the Cantilever Mount by securing the back of the unit to the Vesa mounting plate on the Cantilever Mount.3. Fully collapse the Cantilever Mount arm so that the Qtrac Unit is compact and viewable from the queue. Hide the Qtrac Unit’s power cords within the Cantilever Mount’s wire management system. Do NOT connect cables and power cords until the remote controls have been installed.A3. Cantilever Surface Mount (generally used in front of bullet-proof glass)Power DrillRequired ToolsAdjustable WrenchPhillips Head ScrewdriverMonitor-Mounted Bracket comes pre-attached to back of monitor.Qdrive comes pre-attached to back of monitor.USB Cord comes pre-attached to back of monitor.Monitor w/CPU (Qtrac Unit)Parts List:Cantilever Over-the-Counter MountQtrac® Installation and Operation: Monitor Installation

Page 6© 2011 Lavi Industries. All Rights Reserved.DO NOT PLUG THE QTRAC UNIT INTO A POWER SOURCE UNTIL ALL REMOTES HAVE BEEN INSTALLED.1- Monitor-to-PostMounting Bracket2- Monitor BracketMounting Screws1. Attach the Monitor-to-Post Mounting Bracket to the desired post using an adjustable wrench (not included), making sure that the monitor attachment faces forward.2. Slide the Qtrac Unit onto the Monitor-to-Post Mounting Bracket until both pieces of the bracket are ﬁrmly in place.3. Insert Monitor Bracket Mounting Screws on either side of the Monitor-to-Post Mounting Bracket and screw into place to secure Qtrac Unit to post. Do NOT connect cables and power cords until the remote controls have been installed.Front BackRequired ToolsAdjustable WrenchPhillips Head ScrewdriverA4. Existing Pillar MountMonitor-Mounted Bracket comes pre-attached to back of monitor.Qdrive comes pre-attached to back of monitor.USB Cord comes pre-attached to back of monitor.Monitor w/CPU (Qtrac Unit)Parts List:Qtrac Monitor mounted to existing in-store pillarQtrac® Installation and Operation: Monitor Installation

Page 7© 2011 Lavi Industries. All Rights Reserved.Required ToolsAdjustable WrenchPhillips ScrewdriverA5. Ceiling MountPeerless Telescoping PoleQtrac Monitor Ceiling Arm BoxMonitor BracketRetaining Collar(shown here with the ber washer) 2 Penta-Pin Tools*(separated from the Peerless Kit)Special Allen Wrenches** The smaller versions of both the Penta-Pin Tool and the Special Allen Wrench have been provided in the event that you wish to tighten a pre-assembled part. There may be no need to use either of them.1. Attach the Ceiling Arm Box to the Telescoping Pole that has been installed per the product instructions. The holes in the Ceiling Arm Box are specially sized to accommodate the pole. Follow with the ﬁber washer and then the Retaining Collar to secure the Ceiling Arm Box to the Pole. 3. Attach the Monitor/Bracket Assembly to the Ceiling Arm Box by sliding the monitor’s bracket slots onto the large bolts on the outer sides of the Box. Then adjust the angle and tighten all four bolts with the large Penta-pin Tool.6. Connect the Video and Audio Cables from the Monitor into the back of the CPU.2. Connect the Monitor Bracket to the back of the Monitor by sliding the upper lip of the bracket into the slots of the receiving channels on the back of the Monitor. Slide up at an angle, then in and down so the bracket nests square and parallel to the back of the Monitor. Use the Special Allen Wrenches to tighten the screws.DO NOT TURN THE QTRAC UNIT ON UNTIL ALL REMOTES HAVE BEEN INSTALLED.Parts List:Qtrac® Installation and Operation: Monitor InstallationBefore Getting Started: Be sure your Peerless Ceiling Mount has been installed according to the instructions that come with that product. These instructions assume that the Telescoping Pole has been properly installed and wiring is available to continue with this installation.ASSEMBLE AND INSTALL THE LARGE HARDWARE MAKE ALL POWER CONNECTIONSCPU-BackMonitor-BackCPU-FrontAudio PortAudio PortQDriveVideo PortVideo PortThe ports will be clearly marked on the back of your Monitor.5. The QDrive is pre-attached to the CPU. Connect the QDrive’s USB plug to the CPU’s USB port.QDrive4. Connect the CPU’s double-plug (male end) into the available power source that has been threaded through the Pole, then plug the Monitor’s AC plug into the CPU’s double-plug (female side).AC Power Source, threaded through the Pole.Monitor AC PlugCPU Double-Plug

Page 8© 2011 Lavi Industries. All Rights Reserved.DO NOT PLUG THE QTRAC UNIT INTO A POWER SOURCE UNTIL ALL REMOTES HAVE BEEN INSTALLED.Parts List:Wireless Light Controller (1 for each light)Station Light AC Adapter (1 for each light)Pre-wired Station Lights(quantity varies per order/location)Required ToolsPhillips Head ScrewdriverDrillB1. Installing Qtrac Station LightsQtrac® Installation and Operation: Lights1. Verify parts for this segment of Installation. Verify position of lights and place each Station Light at corresponding station along with their AC Adapters, Wireless Light Controllers and Mounting Screws. 2. Drill a ½” hole in the designated counter-tops in order to route power cable for light.3. Position the Station Light over the drilled counter-top hole, feeding the cord through the hole. Be sure the Station Light faces the queuing area. Secure with 4 Light Station Mounting Screws.4. Connect the pre-wired Station Light Cord to the Station Light AC Adapter.5. Plug the power double-pronged end of the Station Light AC Adapter cord into the side of the Wireless Light Controller with the “Z-Wave” symbol (see inset). Plug the Wireless Light Controller into the power outlet. 6. Repeat steps 2–5 for all remaining Station Lights. Do NOT connect cables and power cords until the remote controls have been installed.4- Wood ScrewsQtrac Station Lights

Page 9© 2011 Lavi Industries. All Rights Reserved.DO NOT PLUG THE QTRAC UNIT INTO A POWER SOURCE UNTIL ALL REMOTES HAVE BEEN INSTALLED.1. Verify position of registers/lights and distribute the Wireless Light Controllers to their respective stations. Each Wireless Light Controller is numbered to correspond to a speciﬁc light number.2. Plug the power cord for the existing station light into the side of the Wireless Light Controller with the “Z-Wave” symbol (see inset). Plug the Wireless Light Controller into the power outlet. 3. Repeat steps 1–3 for all remaining registers/lights. Do NOT connect cables and power cords on the Qtrac Unit until the remote controls have been installed.Wireless Light Controller (1 for each register/light)B2. Connecting Existing Station LightsQtrac® Installation and Operation: LightsParts List:

Page 10© 2011 Lavi Industries. All Rights Reserved.THE QTRAC UNIT IS NOW READY FOR POWER-UP: SEE SECTION D, PAGE 11.1. Each Remote is marked to correspond to a speciﬁc station. Determine the correct location for each Remote Control and distribute all Remotes with their AC Adapters to their corresponding stations.2. Plug the AC Adapter into an AC wall outlet or power strip.4. Connect the AC Adapter to the Remote Control. The Remote Control is now “ON”.3. Route the Remote Control AC Adapter through counter-top.5. We recommend that you use the supplied Velcro fasteners to secure your Remote Control in place.6. Repeat Steps 2–5 for each remaining Remote Control.7. The Qtrac Unit is now ready for power-up, see section D, Page 11. Remote ControlsOR ORRemote Control AC Adapters (1 per Remote)Velcro Fasteners(1 set per Remote)C. Installing Remote ControlsQtrac® Installation and OperationParts List:

Page 11© 2011 Lavi Industries. All Rights Reserved.FOR TROUBLESHOOTING, PLEASE SEE PAGE 13 OF THIS GUIDE.1. After all Remotes have been plugged in, turn the Qtrac Unit “ON” by connecting the power cables. 2. Then, turn the Monitor “ON” by pressing the power button on the front of the LCD panel. Please wait up to 3 minutes while the Qtrac Unit boots up and discovers each wireless device. Your Qtrac System is now ready to use.3. Test the Qtrac Unit by pressing the “NEXT” button on each Remote Control. Watch the screen to conﬁrm the appropriate queuing message.4. Adjust the volume by turning the knob on the right side of the speaker.5. In between queuing messages, the Monitor will display the default media. Pushing the “NEXT” button on any of the Remotes interrupts the default media with the appropriate queuing message.6. If different remote buttons are pressed simultaneously, the arrow messages will queue-up and play one after the other until the sequence is complete. The system can remain powered up at all times. There is no need to ever shut it down.D. Power-up and Basic OperationQtrac® Installation and Operation

Page 12© 2011 Lavi Industries. All Rights Reserved.E. Qtrac Media ReplacementQtrac® Installation and OperationChanging or updating Qtrac informational media is simple and easy. By following the simple step-by-step guidelines below, your Qtrac system can be updated in just a few minutes.Overview:Qtrac informational media can be changed by simply inserting a USB drive with new media on it into the Qtrac main computer which is normally located on the back of the Qtrac LCD display (monitor).The new media on the USB drive will override the existing informational media that was pre-conﬁgured on your Qtrac system and will start to play within seconds of inserting the new USB drive. The new media will continue to play as long as the USB drive is inserted into the Qtrac computer. If the USB drive is removed, Qtrac will revert to playing the informational media that was originally programmed onto the Qtrac system. FORMATTING new media to play on the Qtrac systemQtrac can play a still image slide show or a single video ﬁle between queuing messages, but it can’t play both. Please decide whether you will be displaying still images or a single video ﬁle.STILL IMAGES: Save as a JPEG or BMP and optimize to 60 using a software program that manipulates raster art such as Adobe Photoshop, ImageReady, or Fireworks. Use the following pixel dimensions for the corresponding displays: — Qtrac standard 22" monitor: 1680 x 945 — 32" TV: 1360 x 692 VIDEO: Create a video at 800 x 450 pixels, saving it as a WMV ﬁle (Windows Media Video) with a bit rate of 2 mbps. If desired, you may also include an audio track in your video. NAMING new media to play on the Qtrac systemQtrac requires speciﬁc names for media ﬁles in order to recognize and play the ﬁles. COPYING new media to a USB driveOnce created and named properly, new informational media ﬁles are ready to be added to your Qtrac system.• Copy your new les to a blank USB drive.• Files need to be loose and not contained within any folders. INSERTING the USB drive into the Qtrac CPUYou are now ready to update your informational media. Just insert the USB drive into any of the available USB ports on the Qtrac computer, which is normally located on the back of the Qtrac LCD display (monitor). Qtrac should start playing the media immediately. To revert back to the originally programmed media, simply remove the USB drive from the system.STILL IMAGES (JPEG or BMP):InfoDsp001.jpg or .bmpInfoDsp002.jpg or .bmpInfoDsp003.jpg or .bmp(as many as needed)VIDEO (WMV):Media0.wmv(Only 1 video ﬁle will be recognized)STEP 1:STEP 2:STEP 3:STEP 4:Insert a USB drive into the Qtrac to immediately start playing new media.