Multitone Electronics PLC 2WHUB EkoTek HUB - Alpha-numeric 2 way messaging device User Manual USER GUIDE
Multitone Electronics PLC EkoTek HUB - Alpha-numeric 2 way messaging device USER GUIDE
HUB User Manual
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EkoTek Hub
USER GUIDE
For
EkoTek Hub
9261- 8276 (Issue 2.0)
EkoTek Hub
2
EkoTek Hub
CONTENTS
Introduction 5
Compliance 6
General User Information 7
EkoTek System Schematic 8
Powering Up the EkoTek Hub 9
Status and Warning Messages 10
Using the Emergency / Assist Button 11
Dead Man Alert 12
Receiving a Message 13
Reading a Message 15
Viewing a Message Again 16
Accepting, Rejecting & Deleting Two-Way Messages 17
Deleting a Message 18
Delete All Messages 20
Archiving a Message 21
Reviewing Archived Messages 22
Deleting Archived Messages 23
Delete All Archived Messages 24
Set Time and Date 25
Part No. 9261-8276 Issue 1.0 3
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EkoTek Hub
Introduction
The EkoTek Hub is an alphanumeric two-way messaging device,
incorporating an emergency calling/assist facility. The EkoTek Hub
is able to receive text messages, allows basic responses and
provides the ability to store messages for later viewing. The high
contrast screen is capable of displaying up to 150 characters and all
menus are displayed in plain language text. Operation of all
functions is performed via intuitive menus using 4 tactile buttons
and the Red Star button is used for assist or emergency
applications. To gain full benefit from this product please read this
guide carefully.
Function / Control Buttons
X S T Ä
Select / Enter
Button Scroll Up
Button Scroll Down
Button Emergency /
Assist Button
Select & Enter Button
Denoted by the X symbol, this button is used to move to and
confirm selected options within the Menu Screens and to return to
the Standby Screen when pressed for more than 1 second.
Scroll Up/Down Buttons
Denoted by the S (Up) and T (Down) Symbols. These buttons are
used to scroll up and down the Menu Screens.
Emergency & Assist Button
Denoted by the Red Star button, this can be either Single or Double
press. Operation is dependent upon product configuration.
Part No. 9261-8276 Issue 1.0 5
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EkoTek Hub
Compliance
This product complies with the requirements of the EU Radio &
Telecommunications Terminal Equipment Directive 99/5/EC.
FCC & Industry Canada Statement Of Compliance
This device complies with Part 15 of the FCC Rules and Industry
Canada Standard RSS 210.
Operation is subject to the following two conditions: (1) this device
may not cause harmful interference and (2) this device must accept
any interference that may cause undesired operation.
Unauthorised modification to this equipment will void the user's
authority to continue to operate the device within the scope of the
Industry Canada and FCC Part 15 Rules.
A full technical specification for this product may be obtained from
your Multitone representative.
WEEE Directive & Product Disposal
At the end of its serviceable life, this product
should not be treated as household, or
general waste. It should be handed over to
the applicable collection point for the
recycling of electrical and electronic
equipment, or returned to the supplier for
disposal.
Part No. 9261-8276 Issue 1.0 6
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EkoTek Hub
General User Information
Radio Reception
The EkoTek Hub has been designed to give optimum performance
within the coverage area of the wireless network.
Hazardous Areas
The EkoTek Hub must not be installed in areas where explosive
gas, or dust products, may be present.
EkoTek Hub Care
Protect the EkoTek Hub from liquids, extreme temperatures and
strong magnetic fields. Do not install in a place where it will be
exposed to strong sunlight.
Servicing
Should the EkoTeK Hub need repair, return it to the designated
service agent. Do not attempt to open or repair the product, as it
contains delicate components and requires specialised test
equipment.
Part No. 9261-8276 Issue 1.0 7
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EkoTek Hub
EkoTek System Schematic
EkoTek
Self Organising & Repairing Wireless Mesh Network
Power
Adaptor
AC
Repeater
Wireless
Call Fob
Pager
Repeater
Repeater
Repeater
Battery Powered
Repeater to Repeater
Distance T
yp
icall
y
10 to 15m
Includes Personal
Security Alarm
Hub
With Web Server
Part No. 9261-8276 Issue 1.0 8
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EkoTek Hub
Powering Up the EkoTek Hub
The EkoTek Hub is powered via a 110, 220 or 240 Volt switch mode
power supply unit. On switching on the EkoTek Hub a message will
then be displayed for three seconds, whilst self-checks are being
performed. Finally, the Standby Screen will be displayed:
12!00 AM 01.01.06 Day
No Unread Messages
An exclamation mark (!) will flash between the Hours and the
Minutes (11!34 AM). This indicates that the EkoTek Hub is in the
process of starting up. Once the EkoTek Hub has started up this
will change to a ‘period’ symbol and the EkoTek Hub will
automatically synchronise with the EkoTek network.
The 4th line of the screen will display ‘EkoTek’ once the EkoTek Hub
has initialised:
11:34 AM 12.03.07 Day
No Unread Messages
EkoTek
Part No. 9261-8276 Issue 1.0 9
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EkoTek Hub
Status and Warning Messages
When the EkoTek Hub is switched on the Standby Screen is
displayed. This consists of the time and date plus additional status
and warning messages. A typical screen is shown below:
11:34 AM 12.03.07 Day
1 Unread Message
Silent
EkoTeK
The first line is the clock displaying the current time and date, the
time may be in either a 12 or 24-hour format. In the top right hand
corner the hub will display Day or Night this is used to indicate the
shift mode.
The second line displays No Unread Messages or ‘n’ Unread
Message, showing how many messages have been received but
not viewed.
The third line shows the status of the alert, Silent to warn that the
audible alert has been turned off. If nothing is displayed then the
audible alert is turned on
The fourth line normally displays the EkoTek logo, however, if the
AC power is removed and the hub is running on its internal back-up
batteries, Mains Fail is displayed.
Part No. 9261-8276 Issue 1.0 10
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EkoTek Hub
Using the Emergency / Assist Button
Note: This feature has to be enabled by the System Supervisor
Raising an Alarm
In the event of an Emergency or where immediate Assistance is
required press the Red Star button. Depending on how the EkoTek
system is configured this may require a single or a double press.
Please confirm this with your EkoTek system supervisor.
On pressing the Red Star button the EkoTek Hub will either beep
and/or vibrate in sequence with a flashing alert lamp. Please note
that the precise nature of this acknowledgement is subject to
configuration. The screen will display the following information
indicating that the alarm has been raised and delivered:
11:34 AM 12.03.07 Day
No Unread Message
Raising Alarm
11:34 AM 12.03.07 Day
No Unread Message
Alarm Delivered
Cancelling an Alarm
At any stage during the initiation of an emergency / assist alarm it
can be cancelled. To cancel the alarm press and hold the X button,
the display will confirm this action with the following message:
11:34 AM 12.03.07 Day
No Unread Message
Clearing Alarm
Part No. 9261-8276 Issue 1.0 11
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EkoTek Hub
Dead Man Alert
The EkoTek Hub is equipped with a Dead Man Alert this feature has
to be enabled by the System Supervisor.
The Dead Man Alert operates by initiating an alert to the EkoTek
Hub at pre-set time intervals, this alert must be acknowledged by
single press on ANY of the pager buttons within a pre-set time
period:
11:34 AM 12.03.07 Day
No Unread Message
Press any key to cancel
Please note that the System Supervisor configures both the
frequency of the Dead Man Alert and the required response time.
If the alert is not acknowledged within the pre-set time period the
EkoTek Hub will automatically initiate the following alarm escalation
sequence:
11:34 AM 12.03.07 Day
No Unread Message
Raising Alarm
11:34 AM 12.03.07 Day
No Unread Message
Alarm Delivered
Please note that at any stage during the Dead Man Alert process it
is possible to cancel the alarm by pressing the X button.
Part No. 9261-8276 Issue 1.0 12
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EkoTek Hub
Receiving a Message
When the EkoTek Hub receives a message the audible alert will
activate, unless silent mode has been selected. The message will
be displayed during the alert period:
Your car will be ready for
collection next Monday
afternoon■
The end of the message is always shown by the character ■. If the
message is very long and cannot be fully displayed the last
character will be designated using the following symbol h. This
indicates that the message continues onto the next screen:
Contact Mr Moore of ABC
Electronics Tel: 01763-246391.
The new contract is ready for
signature can you sign thish
To see the rest of the message, simply press the X button:
before Wednesday. JILL■
If the message is not acknowledged the EkoTek Hub will return to
the Standby Screen indicating that a message has been received:
3:54 PM 12.03.07
1 Unread Message
Part No. 9261-8276 Issue 1.0 13
EkoTek Hub
As each new message is received it is stored. The maximum
number of messages that can be stored is 6. To make room for
new messages the EkoTek Hub will start to delete the oldest read
messages. If there are no read messages it will delete the oldest
unread message.
Part No. 9261-8276 Issue 1.0 14
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EkoTek Hub
Reading a Message
To read a message, press the T button whilst the EkoTek Hub is in
the Standby Screen. The most recently received unread message
will be displayed:
4:38 PM 12.09.06 Unread
Your car will be ready for
collection next Monday
afternoon■
The top line shows the time and the date the message was received
and to the right message status will be displayed, this will either be
Unread or Read.
Press the T button to display the next previously received unread
message, or select the S button to display the previously viewed
message.
9:05 AM 12.09.06 Unread
Contact Mr Moore of ABC
Electronics Tel: 01763 - 246391.
The new contract is readyh
Using the S and T buttons allow navigation of the stored
messages. Unread messages are sorted in time order and are
displayed first, followed by the read messages, also in time order.
2:17 PM 12.09.06 Read
You are booked on Flight BA153.
Departs at 18:05 ticket
confirmed. Helen■
Part No. 9261-8276 Issue 1.0 15
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EkoTek Hub
Viewing a Message Again
While a message is being displayed, press the X button and the
message option screen will be displayed. The display response will
dependent upon the message type received. If it is a single-way
message the following options will be displayed:
**> View Again <**
Delete
Delete All
Archive
If it is a two-way message, the options change to allow initiation of a
response (see section on accepting, rejecting and deleting two-way
messages):
**> View Again <**
Accept
Reject
Delete
Both options allow you to view the message. Press the X button
again to select View Again the EkoTek Hub will display the last
message again, which will then remain in the memory for you to
view in future, until deleted.
9:05 AM 12.09.06 Read
Contact Mr Moore of ABC
Electronics Tel: 01763 - 246391.
The new contract is ready►
If the message is in an unread state when View Again is selected,
the status will change to Read. Should the View Again option be
used on a message before it has been retrieved from the memory,
the date and time will be displayed with the message when it is
displayed again, with the status set to Read.
Part No. 9261-8276 Issue 1.0 16
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EkoTek Hub
Accepting, Rejecting & Deleting Two-Way Messages
On receipt of a message press the ► button directly. Or
From the Standby Screen press the T button to read the message,
press the ► button to acknowledge the message. For two-way
messages the following options screen will be displayed:
**> View Again <**
Accept
Reject
Delete
To respond to the message press the T button and move the
pointers to: Accept, Reject or Delete. Select the option by
pressing the X button:
View Again
**> Accept <**
Reject
Delete
The pointers will change to question marks requesting confirmation
of the action:
View Again
??> Accept <??
Reject
Delete
To confirm the action press the X button, the EkoTek Hub will
briefly display the following depending on the action selected:
For Accept the response is: Sending Accept Response
For Accept the response is: Sending Reject Response
For Delete the response is: Deleting
Part No. 9261-8276 Issue 1.0 17
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EkoTek Hub
Deleting a Message
To delete a message, press the X button when the ■ appears at the
end of the message. The message option screens will be displayed
depending on the message type received:
For 1-way **> View Again <**
Delete
Delete All
Archive
Messages:
For 2-way **> View Again <**
Accept
Reject
Delete
Messages:
Press the T button to move the pointers to the Delete item and
select by pressing the X button:
For 1-way **> View Again <**
Delete
Delete All
Archive
Messages:
View Again
Accept
Reject
**> Delete <**
For 2-way
Messages:
The pointers will change to question marks to show that
confirmation of the delete action is required. If you do not want to
delete, press the S or T buttons. To confirm that you wish to
delete the message, press the X button again and the screen will
briefly display Deleting.
Part No. 9261-8276 Issue 1.0 18
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EkoTek Hub
When the current message has been deleted, the previously
received message will be displayed. If you wish to delete this
message repeat the procedure above. To return to the Standby
Screen press and hold the X button for one second, if there are no
more messages, the following screen will be displayed:
No messages
Part No. 9261-8276 Issue 1.0 19
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EkoTek Hub
Delete All Messages
Note: The delete all feature is available to all 1-way messages.
However, for 2-way messages the delete all feature can only be
accessed once the message has been viewed and appropriate
action taken.
To delete all the messages, press the X button when the ■ appears
at the end of the message. The message option screen will be
displayed:
**> View again <**
Delete
Delete All
Archive
Press the T button to move the pointers to the Delete All item and
select by pressing the X button:
View again
Delete
??> Delete All <??
Archive
The pointers will change to question marks, to show that
confirmation of the delete action is required. If you do not want to
delete, press the S or T buttons. To confirm that you wish to
delete the message, press the X button again and the screen will
briefly display Deleting. Having deleted all the messages the
following screen will be displayed:
No Messages
Part No. 9261-8276 Issue 1.0 20
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EkoTek Hub
Archiving a Message
Note: The archive feature is available to all 1-way messages.
However, for 2-way messages the archive feature can only be
accessed once the message has been viewed and appropriate
action taken.
Messages may be stored for reference, by using the archive facility.
The EkoTek Hub cannot automatically delete archived messages
when the message memory is full, only the user can delete
messages. At the end of the message you wish to archive, press
the X button to see the message option screen. Move the pointers
to the Archive item with the S or T button:
View again
Delete
Delete All
**> Archive <**
Select Archive with the X button and the pointers will change to
question marks.
Confirm your selection by pressing the X button again. The screen
will briefly display Archiving. When the current message has been
archived, the screen will show the previously received message. If
you wish to archive this message, repeat the procedure. If there are
no other messages, you may return to the Standby Screen by
pressing and holding the X button for one second. The following
screen will be displayed:
No Messages
Part No. 9261-8276 Issue 1.0 21
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EkoTek Hub
Reviewing Archived Messages
To review your archived messages, press the S button whilst the
EkoTek Hub is displaying the Standby Screen:
10.50 AM 12.09.06 Archive
Bring 2 new demo models to the
meeting at 11.30 next Tuesday.
Ruth■
The first screen of the most recent archived message will be
displayed. You may select the archived message that you want to
review, by pressing the: S or T buttons until the first screen of the
message is displayed. If the archived message is several screens
long, you can view subsequent screens by pressing the X button.
The last screen of the message will contain the ■ symbol.
The top line shows the time and date that the message was
received and to the right the message status Archive is displayed.
Part No. 9261-8276 Issue 1.0 22
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EkoTek Hub
Deleting Archived Messages
To delete an archived message, press the X button when the ■
symbol appears at the end of the message. The message option
screen will be displayed:
**> View again <**
Delete
Delete All
Press the T button to move the pointers to the Delete item and
select by pressing the X button. The pointers will change to
question marks.
View again
??> Delete <??
If you do not want to delete, press the S or T buttons. To confirm
that you wish to delete the message press the X button again and
the screen will briefly display Deleting.
When the current message has been deleted, the previously
archived message will be displayed. If you wish to delete this
message, repeat the procedure. If there are no more archived
messages, the following screen will be displayed:
No Archived Messages
To return to the Standby Screen, press and hold the X button for
one second.
Part No. 9261-8276 Issue 1.0 23
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EkoTek Hub
Delete All Archived Messages
To delete all of the archived messages, press the X button when
the ■ symbol appears at the end of a message. The message
option screen will be displayed:
**> View again <**
Delete
Delete All
Move the pointers to the Delete All item by pressing the T button.
Select by pressing the X button and the pointers will change to
question marks:
View again
Delete
??> Delete All <??
If you do not want to delete all the messages press the: S or T
buttons. To confirm that you wish to Delete All the messages,
press the X button again and the screen will briefly display
Deleting:
No Archived Messages
To return to the Standby Screen press and hold the X button for
one second.
Part No. 9261-8276 Issue 1.0 24
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EkoTek Hub
Set Time and Date
To set the time and date, press the X button when the Standby
Screen is displayed. The Options Screen will be displayed. Move
the pointers to Time and Date by pressing the T button:
Options
**> Time and Date <**
Select this item by pressing the X button:
Set 12/24 Hour Mode
**>Set Time and Date <**
Set Night Mode
Move the pointers to Time and Date by pressing the T button, then
select by pressing the X button:
Time and Date
12:21 PM 12.09.06
This screen allows you to set the time and date and also the 12 or
24-hour format. The currently selected item will flash. To select
another item for change, press the X button. Each press of the X
button will advance the selection to the next item. When the item
you wish to change is flashing, press the S or T buttons to
increase or decrease its value.
Once you have set the time and date, to return to the Standby
Screen press and hold the X button for one second.
Part No. 9261-8276 Issue 1.0 25
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EkoTek Hub
Set 12/24 Hour Mode
This function allows you to set 12 hour to 24-hour mode only.
From the Standby Screen press the X button. From the Options
Screen press the T button move the pointers to Time and Date
and select by pressing the X button:
Options
**> Time and Date <**
From the Time and Date Options Screen select Set 12/24 Hour
Mode by pressing the X button:
**> Set 12/24 Hour Mode <**
Set Time and Date
Set Night Mode
Depending on if the Hub is in 12-hour or 24-hour mode the following
screen will be displayed:
??> Set 12 Hour Mode <??
??> Set 24 Hour Mode <??
When the pointer change to question marks press the X button to
confirm the selection.
Part No. 9261-8276 Issue 1.0 26
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EkoTek Hub
Set Day / Night Mode
The Day / Night function is used to put the EkoTek system into day
or night shift working operational modes.
From the Standby Screen press the X button. From the Options
Screen press the T button move the pointers to Time and Date
and select by pressing the X button:
Options
**> Time and Date <**
From the Time and Date Options Screen press the T button move
the pointers to Set Day/Night Mode and press the X button to
select this option:
Set 12/24 Hour Mode
Set Time and Date
**> Set Night Mode <**
If the Hub is in Day or Night mode the following will be displayed:
??> Set Day Mode <??
??> Set Night Mode <??
When the pointer change to question marks press the X button to
confirm the selection.
Part No. 9261-8276 Issue 1.0 27
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EkoTek Hub
Setting the Alert Options
The EkoTek Hub allows full control of how the pager alerts when
messages are received, the audible alert and vibrate alert can be
set to ‘off’ or ‘on’. From the Standby Screen press the X button to
select the Options Screen:
**> Options <**
Time and Date
Select Options and press the X button again. The following screen
will be displayed, use the T button and move the pointers to the
Alert option:
Display
Auto-delete
**> Alert <**
IP Address
Select Alert by pressing the X button and the following screen will
be displayed:
Audible Alert On
To enable or disable Audible Alert option press the S and T button
to select ‘On’ or ‘Off’. Once your have selected the desired alert
state press and hold the X button for one second and the EkoTek
Hub will return to the Standby Screen.
Part No. 9261-8276 Issue 1.0 28
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EkoTek Hub
Setting the Message Display Options
The EkoTek Hub is equipped with display options these can be
customised according to your personal requirements. To change
the message display options, press the X button from the Standby
Screen. The Options Screen will now be displayed and select
Options by pressing the X button:
**> Options <**
Time and Date
Move the pointers to Display by pressing the T button and select
this item by pressing the X button:
**> Display <**
Auto-delete
Alert
IP Address
The following screen will be displayed:
Font 2
Backlight On
Display Timeout 16s
Contrast 16
The selected item will flash. To select the next item, press the X
button. Each press of the X button will advance the selection to the
next menu item. When the item you wish to change is flashing,
press the S or T buttons to change its value.
Part No. 9261-8276 Issue 1.0 29
EkoTek Hub
The Font option can be set to 1, 2 or 3:
• Font option 1 - Corresponds to a text size allowing up to 6 lines
per screen (this text size option may be disabled via the
programming software).
• Font option 2 - Corresponds to a text size allowing up to 4 lines of
larger text per screen.
• Font option 3 - Corresponds to a text size allowing up to 4 lines
per screen of larger text, in a bold font (the date stamp can be
suppressed via the programming software, when this text size is
selected).
The Backlight can be either enabled, or disabled. When disabled,
it will help to prolong battery life.
The Display Timeout can be set to 8, 16 or 32 seconds. This
option determines the length of time that selected screen remains
on display before reverting back to the Standby screen, if no buttons
are selected.
The Display Contrast can be increased, or decreased.
When you have finished setting your display options, return to the
Standby Screen by pressing and holding the X button for 1 second.
Part No. 9261-8276 Issue 1.0 30
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EkoTek Hub
Setting Auto Delete
The Auto Delete function allows you to set the maximum number of
stored messages, excluding those in the Archive memory. If the
number of messages in the memory exceeds the selected number,
then the oldest Read message is deleted. Should there be no Read
Messages, then the oldest Un-read Message is deleted instead.
If the Auto Delete value is changed and the number of messages in
the memory exceeds the new setting, then one message will be
deleted per minute, until the memory equals the new setting. The
available options are 1 through to 6 messages. To access the Auto
Delete function, press X the button to display the Options Screen.
**> Options <**
Time and Date
Press the X button to select Options. Move the pointers to Auto-
delete by pressing the T button and select using the X button:
Alert
Display
**> Auto-delete <**
IP Address
The following screen will then be displayed:
Auto-delete 5
To set up Auto-delete, press the S or T button to change the
setting and then return to the Standby Screen by pressing and
holding the X button for one second.
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EkoTek Hub
IP Address
The IP Address function allows you to check the IP address for the
EkoTek Hub. To access the Auto Delete function, press X the
button to display the Options Screen:
**> Options <**
Time and Date
Press the X button to select Options. Move the pointers to IP
Address by pressing the T button and select using the X button:
Alert
Display
Auto-delete
**> IP Address <**
The pointers will change to question marks, press the X button:
Alert
Display
Auto-delete
??> IP Address <??
After a few seconds the IP address will be displayed, to return to the
Standby Screen press the X button:
192.168.1.2
Part No. 9261-8276 Issue 1.0 32
EkoTek Hub
Notes:
Part No. 9261-8276 Issue 1.0 33
EkoTek Hub
Multitone Electronics plc
Multitone House,
Shortwood Copse Lane,
Basingstoke,
Hampshire,
England RG23 7DH
Part No. 9261-8276
Part No. 9261-8276 Issue 1.0 34