Panasonic of North America 96NKX-TGE230 DECT 6.0 Base User Manual Operating Instructions English
Panasonic Corporation of North America DECT 6.0 Base Operating Instructions English
Users Manual
![](/img.php?id=2144795&img=bg1.png)
Operating Instructions
Digital Cordless Phone
Model No. KX-TGE210
KX-TGE212
Digital Cordless Answering System
Model shown is KX-TGE210.
Model No. KX-TGE232
KX-TGE233
KX-TGE234
KX-TGE240
KX-TGE242
KX-TGE243
KX-TGE244
KX-TGE245
Before initial use, see “Getting Started”
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Consulte “Guía Rápida Española”, página 59.
For assistance, visit our Web site: http://www.panasonic.com/help for customers
in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
TGE21x23x24x(en)_1122_ver031.pdf1 1 2013/11/22 14:22:26
![](/img.php?id=2144795&img=bg2.png)
Introduction
Model composition .......................................3
Accessory information ..................................4
Important Information
For your safety .............................................6
Important safety instructions ........................7
For best performance ...................................7
Other information .........................................8
Specifications ...............................................9
Getting Started
Setting up ...................................................10
Controls ......................................................12
Display icons ..............................................14
Language settings ......................................14
Date and time .............................................14
Recording your greeting message .............15
Other settings .............................................15
Making/Answering Calls
Making calls ...............................................17
Answering calls ..........................................18
Useful features during a call .......................18
Handset locator ..........................................20
Cell locator .................................................21
Intercom .....................................................21
Power back-up operation ...........................22
Phonebook
Phonebook .................................................24
Speed dial ..................................................26
Programming
Menu list .....................................................27
Alarm ..........................................................32
Silent mode ................................................33
Call block ....................................................33
Other programming ....................................35
Registering a unit .......................................35
Caller ID Service
Using Caller ID service ...............................37
Caller list ....................................................37
Answering System
Answering system ......................................39
Turning the answering system on/off .........39
Greeting message ......................................39
Listening to messages ...............................40
Advanced new message alerting
features ......................................................41
Remote operation .......................................42
Answering system settings .........................44
Useful Information
Voice mail service ......................................46
Wall mounting ............................................47
Error messages ..........................................50
Troubleshooting .........................................51
FCC and other information .........................56
Guía Rápida Española
Guía Rápida Española ...............................59
Appendix
Customer services .....................................63
Warranty (For United States and Puerto
Rico) ...........................................................64
Index
Index...........................................................66
2
Table of Contents
TGE21x23x24x(en)_1122_ver031.pdf2 2 2013/11/22 14:22:26
![](/img.php?id=2144795&img=bg3.png)
Model composition
nKX-TGE210 series nKX-TGE230 series
RModel shown is KX-TGE212. RModel shown is KX-TGE232.
nKX-TGE240 series
RModel shown is KX-TGE242.
Series Model No. Base unit Handset
Part No. Part No. Quantity
KX-TGE210
series
KX-TGE210 KX-TGE210 KX-TGEA20 1
KX-TGE212 KX-TGE210 KX-TGEA20 2
KX-TGE230
series
KX-TGE232 KX-TGE230 KX-TGEA20 2
KX-TGE233 KX-TGE230 KX-TGEA20 3
KX-TGE234 KX-TGE230 KX-TGEA20 4
KX-TGE240
series
KX-TGE240 KX-TGE240 KX-TGEA20 1
KX-TGE242 KX-TGE240 KX-TGEA20 2
KX-TGE243 KX-TGE240 KX-TGEA20 3
KX-TGE244 KX-TGE240 KX-TGEA20 4
KX-TGE245 KX-TGE240 KX-TGEA20 5
For assistance, please visit http://www.panasonic.com/help 3
Introduction
TGE21x23x24x(en)_1122_ver031.pdf3 3 2013/11/22 14:22:26
![](/img.php?id=2144795&img=bg4.png)
Accessory information
Supplied accessories
No.
Supplied handset qty. 1 unit*1 2 units*2 3 units*3 4 units*4 5 units*5
Accessory item/
Order number Accessory quantity
AAC adaptor/PNLV226Z 1 1 1 1 1
BTelephone line cord/
PQJA10075Z
11111
CWall mounting adaptor/
PNKL1044Z2
11111
DRechargeable batteries/
HHR-4DPA
2 4 6 8 10
EHandset cover*6/
PNYNTGEA20BR
12345
FBelt clip/PNKE1312Z2 1 2 3 4 5
GCharger/PNLC1050ZB – 1 2 3 4
*1 KX-TGE210/KX-TGE240
*2 KX-TGE212/KX-TGE232/KX-TGE242
*3 KX-TGE233/KX-TGE243
*4 KX-TGE234/KX-TGE244
*5 KX-TGE245
*6 The handset cover comes attached to the handset.
A B C D E F
G
4For assistance, please visit http://www.panasonic.com/help
Introduction
TGE21x23x24x(en)_1122_ver031.pdf4 4 2013/11/22 14:22:26
![](/img.php?id=2144795&img=bg5.png)
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 63).
Accessory item Order number
Rechargeable
batteries
HHR-4DPA*1
RTo order, please visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Headset KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430
T-adaptor KX-J66
Range extender KX-TGA405*2
Key detector KX-TGA20*3
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas
where reception was previously not available. This product can be purchased online. Please
visit our Web site: http://www.panasonic.com/RangeExtender
*3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and
attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to
which the key detector is attached. Please visit our Web site:
http://panasonic.net/pcc/products/telephone/p/tga20/
Other information
RDesign and specifications are subject to change without notice.
RThe illustrations in these instructions may vary slightly from the actual product.
Expanding your phone system
Handset (optional): KX-TGEA20
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
ROptional handsets may be a different color
from that of the supplied handsets.
For assistance, please visit http://www.panasonic.com/help 5
Introduction
TGE21x23x24x(en)_1122_ver031.pdf5 5 2013/11/22 14:22:26
![](/img.php?id=2144795&img=bg6.png)
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
RUse only the power source marked on the
product.
RDo not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
RCompletely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
RRegularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
RUnplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact us
at http://www.panasonic.com/contactinfo
RUnplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
RNever touch the plug with wet hands.
Danger of electric shock exists.
Installation
RTo prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
RDo not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
RDo not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
RUnplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
RDo not disassemble the product.
RDo not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
RConsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW (max.).)
RDo not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
RNever install telephone wiring during an
electrical storm.
RNever install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
RNever touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
RUse caution when installing or modifying
telephone lines.
RThe AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
6For assistance, please visit http://www.panasonic.com/help
Important Information
TGE21x23x24x(en)_1122_ver031.pdf6 6 2013/11/22 14:22:26
![](/img.php?id=2144795&img=bg7.png)
RThis product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
RWe recommend using the batteries noted
on page 5. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
RDo not mix old and new batteries.
RDo not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
RExercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
RCharge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
ROnly use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
RFor maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
RCoverage and voice quality depends on the
local environmental conditions.
For assistance, please visit http://www.panasonic.com/help 7
Important Information
TGE21x23x24x(en)_1122_ver031.pdf7 7 2013/11/22 14:22:26
![](/img.php?id=2144795&img=bg8.png)
RIf the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
RKeep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
RThe product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
RThe product should not be exposed to
direct sunlight.
RDo not place heavy objects on top of the
product.
RWhen you leave the product unused for a
long period of time, unplug the product from
the power outlet.
RThe product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
RThe maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
ROperating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
RWipe the outer surface of the product
with a soft moist cloth.
RDo not use benzine, thinner, or any
abrasive powder.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
RThis product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Notice
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S.
registered mark.
8For assistance, please visit http://www.panasonic.com/help
Important Information
TGE21x23x24x(en)_1122_ver031.pdf8 8 2013/11/22 14:22:26
![](/img.php?id=2144795&img=bg9.png)
Specifications
RStandard:
DECT 6.0 (Digital Enhanced Cordless
Telecommunications 6.0)
RFrequency range:
1.92 GHz to 1.93 GHz
RRF transmission power:
115 mW (max.)
RPower source:
120 V AC, 60 Hz
RPower consumption:
Base unit*1:
Standby: Approx. 1.0 W
Maximum: Approx. 3.5 W
Base unit*2:
Standby: Approx. 1.0 W
Maximum: Approx. 4.3 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W
ROperating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
*1 KX-TGE210 series: page 3
*2 KX-TGE230/KX-TGE240 series: page 3
For assistance, please visit http://www.panasonic.com/help 9
Important Information
TGE21x23x24x(en)_1122_ver031.pdf9 9 2013/11/22 14:22:26
![](/img.php?id=2144795&img=bga.png)
Setting up
Connections
n Base unit
Connect the AC adaptor to the unit by
pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
outlet.
Connect the telephone line cord to the
unit, then to the single-line telephone jack
(RJ11C) until you hear a click.
A DSL/ADSL filter (not supplied) is
required if you have a DSL/ADSL service.
Note:
RUse only the supplied Panasonic AC
adaptor PNLV226.
1
3
4
4
5
2
n Charger
Connect the AC adaptor to the power
outlet.
1
Battery installation
RUSE ONLY rechargeable Ni-MH batteries
AAA (R03) size (
1
).
RDo NOT use Alkaline/Manganese/Ni-Cd
batteries.
RConfirm correct polarities ( , ).
1
RFollow the directions on the display to set
up the unit.
10 For assistance, please visit http://www.panasonic.com/help
Getting Started
TGE21x23x24x(en)_1122_ver031.pdf10 10 2013/11/22 14:22:26
![](/img.php?id=2144795&img=bgb.png)
Battery charging
Charge for about 7 hours.
RConfirm “Charging” is displayed (
1
).
RWhen the batteries are fully charged,
“Fully charged” is displayed.
1
Note when setting up
Note for connections
RThe AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
RThe AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
Note for battery installation
RUse the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 5, 7.
Note for battery charging
RIt is normal for the handset to feel warm
during charging.
RClean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Empty
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous use 10 hours max.*1
Not in use (standby) 8 days max.*1
*1 If eco mode is on.
Note:
RActual battery performance depends on
usage and ambient environment.
Intelligent eco mode
This feature automatically reduces handset
power consumption by suppressing handset
transmission power when the handset is close
to the base unit.
RWhen this feature is activated, is
displayed.
REco mode is turned off when the clarity
booster is activated (page 19).
For assistance, please visit http://www.panasonic.com/help 11
Getting Started
TGE21x23x24x(en)_1122_ver031.pdf11 11 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bgc.png)
Controls
Handset
A
B
A
KX-TGE240
A
B
A
KX-TGE210 / KX-TGE230
C
F
G
H
E
L
M
N
K
O
BA
D
I
J
Ringer indicator
Belt clip hole
Speaker
MjN/MkN (VOL.: Volume up/down)
M N (TALK)
Dial keypad (*: TONE)
Headset jack
MZN (SP-PHONE: Speakerphone)
MFLASHNMCALL WAITN
Microphone
Receiver
Display
MOFFN
M N (NOISE REDUCTION/Smart
function key)
indicator
Charge contacts
nControl type
Soft keys
By pressing a soft key, you can select the
feature shown directly above it on the
display.
Navigator key
–MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
–MFN W: View the phonebook entry.
–MEN REDIAL: View the redial list.
–MCN CID (Caller ID): View the caller list.
12 For assistance, please visit http://www.panasonic.com/help
Getting Started
TGE21x23x24x(en)_1122_ver031.pdf12 12 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bgd.png)
Base unit
nKX-TGE210 series: page 3
A
B
Charge contacts
M/LOCATORN
nKX-TGE230 series: page 3
ACD
G HF I J K
B E
Charge contacts
Speaker
MLOCATES CELLN
MHANDSET LOCATORN
MjN/MkN (VOL.: Volume up/down)
Message counter
MANSWER ON/OFFN
M N (PLAY/STOP)
Message indicator
M N (Repeat)
M N (Skip)
MERASEN
nKX-TGE240 series: page 3
P
JK
O N M
BA L
C
E
F
DG
H
I
Charge contacts
Speaker
MHOLDN MCONFN
MREDIALN MPAUSEN
MFLASHN MCALL WAITN
MZN (SP-PHONE: Speakerphone)
SP-PHONE indicator
Message counter
M N (PLAY/STOP)
Message indicator
MANSWER ON/OFFN
MLOCATES CELLN
MLOCATORN MINTERCOMN
MjN/MkN (VOL.: Volume up/down)
MERASEN MMUTEN
M N (Skip)
M N (Repeat)
Microphone
Dial keypad (*: TONE)
For assistance, please visit http://www.panasonic.com/help 13
Getting Started
TGE21x23x24x(en)_1122_ver031.pdf13 13 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bge.png)
Display icons
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use.
RWhen flashing:
The call is put on hold.
RWhen flashing rapidly: An
incoming call is now being
received.
Eco mode is on. (page 11)
Noise reduction is set.
(page 19)
Equalizer is set. (page 19)
ZSpeakerphone is on.
(page 17)
Ringer volume is off.
(page 29)
Silent mode is on. (page 33)
Call sharing mode is off.
(page 31)
Alarm is on. (page 32)
Handset number
Battery level
Blocked call (page 33)
Clarity booster is on.
(page 19)
In use Answering system is being
used by another handset or the
base unit.*1
Line in
use
Someone is using the line.
*1 KX-TGE230/KX-TGE240 series: page 3
Base unit display items
n KX-TGE230/KX-TGE240 series: page 3
Item Meaning
“Greeting only” is
selected. Caller messages are
not recorded. (page 44)
Language settings
Display language
You can select either “English” or
“Español” as the display language. The
default setting is “English”.
1MMENUN#110
2MbN: Select the desired setting. a
MSAVEN
3MOFFN
Voice guidance language
Available for:
KX-TGE230/KX-TGE240 series (page 3)
You can select either “English” or
“Español” as the voice guidance language
of the answering system. The default setting is
“English”.
1MMENUN#112
2MbN: Select the desired setting.
3MSAVEN a MOFFN
Date and time
1MMENUN#101
2Enter the current month, date, and year
by selecting 2 digits for each.
Example: July 15, 2014
07 15 14
3MOKN
14 For assistance, please visit http://www.panasonic.com/help
Getting Started
TGE21x23x24x(en)_1122_ver031.pdf14 14 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bgf.png)
4Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30
5*: Select “AM” or “PM”.
6MSAVEN a MOFFN
Note:
RWhen English is selected as the display
language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
format is used.
Recording your greeting
message
Available for:
KX-TGE230/KX-TGE240 series (page 3)
You can record your own greeting message
instead of using a pre-recorded greeting
message. See page 39 for details.
1MMENUN#302
2MbN: “Yes” a MSELECTN
3Record a greeting message. a MSTOPN
a MOFFN
Other settings
Smart function key ( key)
The Smart function key ( key) is located
on the bottom of the handset and informs you
with its flashing to allow you to activate the
following features by simply pressing this key.
nWhen the indicator flashes rapidly,
you can:
– Answer the call (outside call, intercom).
(page 18, 22)
– Stop paging. (page 21)
– Stop the alarm sound. (page 33)
nWhen the indicator flashes slowly in
standby mode, you can:
– Listen to new messages.*1 (page 40)
– Listen to new voice mail messages.
(page 47)
– View the caller list when there are
missed calls. (page 38)
To activate these features, their Smart
function key must be “On”. (page 15)
*1 KX-TGE230/KX-TGE240 series: page 3
Using the Smart function key ( key)
When the indicator flashes rapidly/slowly,
press MN.
RThe above features can be activated
depending the situation.
RIf you answer a call using the Smart
function key, the speakerphone is activated.
REven if the handset is placed on the base
unit or charger, the feature can be
activated. You can talk or listen to new
messages*1 without lifting up the handset. If
you want to perform further operations, lift
up the handset.
RWhen the unit has new messages*1, new
voice mail messages, and missed calls, the
unit can be operated to play the new
messages first, play the new voice mail
messages next, and then show the missed
calls.
*1 KX-TGE230/KX-TGE240 series: page 3
Setting the Smart function key
The Smart function key for the following
features must be “On”.
–“New message”*1 (Default: On)
–“New VM” (Default: On)
–“Missed Call” (Default: Off)
The settings can be set for each handset.
*1 KX-TGE230/KX-TGE240 series: page 3
1MMENUN#278
2MbN: Select the desired setting and press
MSELECTN.
R“” is displayed next to the selected
features.
RTo cancel a selected feature, press
MSELECTN again. “ ” disappears.
For assistance, please visit http://www.panasonic.com/help 15
Getting Started
TGE21x23x24x(en)_1122_ver031.pdf15 15 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bg10.png)
3MSAVEN a MOFFN
Note:
RIf the indicator flashes when the
handset is not placed on the base unit or
charger, battery consumption is faster than
usual.
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1MMENUN#120
2MbN: Select the desired setting.
3MSAVEN a MOFFN
16 For assistance, please visit http://www.panasonic.com/help
Getting Started
TGE21x23x24x(en)_1122_ver031.pdf16 16 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bg11.png)
Making calls
Using the handset
1Lift the handset and dial the phone
number.
RTo correct a digit, press MCLEARN.
2M N
3When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Using the speakerphone
1Dial the phone number and press MZN.
2When you finish talking, press MOFFN.
Note:
RTo switch back to the receiver, press MZN/
MN.
Making a call using the redial list
The last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.).
1MEN REDIAL
2MbN: Select the desired phone number.
3MN
Erasing a number in the redial list
1MEN REDIAL
2MbN: Select the desired phone number.
a MERASEN
3MbN: “Yes” a MSELECTN a MOFFN
Using the base unit
Available for:
KX-TGE240 series (page 3)
1MZN
2Dial the phone number.
3When the other party answers, speak into
the microphone.
4When you finish talking, press MZN.
Note:
RWhile on a call, you can switch from the
base unit to the handset:
– Press MN on the handset, then press
MZN on the base unit with the call
sharing mode on (page 31).
– If the handset is on the base unit, simply
lift it.
Redialing the last number dialed
MZN a MREDIALN
Adjusting the receiver or speaker
volume
Handset / Base unit*1
*1 KX-TGE240 series: page 3
Press MjN or MkN repeatedly while talking.
Pause (for PBX/long distance
service users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 26).
Example: If you need to dial the line access
number “9” when making outside calls with a
PBX:
Handset
19 a MDN (Pause)
2Dial the phone number. a MN
Base unit*1
*1 KX-TGE240 series: page 3
1MZN
29 a MPAUSEN
3Dial the phone number.
Note for handset and base unit:
RA 3.5 second pause is inserted each time
you press MDN (Pause) on the handset or
MPAUSEN on the base unit.
For assistance, please visit http://www.panasonic.com/help 17
Making/Answering Calls
TGE21x23x24x(en)_1122_ver031.pdf17 17 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bg12.png)
Answering calls
Using the handset
When a call is being received, the ringer
indicator and indicator flash rapidly.
1Lift the handset and press MN or M N
when the unit rings.
2When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by
lifting the handset (page 31).
Temporary handset ringer off: You can turn
the ringer off temporarily by pressing MN.
Using the Smart function key
When the indicator flashes rapidly, press
MN.
RYou can answer the call even if the handset
is placed on the base unit or charger
(page 15).
You can finish talking by pressing MOFFN
without lifting up the handset.
Using the base unit
Available for:
KX-TGE240 series (page 3)
When a call is being received, the SP-PHONE
indicator flashes rapidly.
1Press MZN when the unit rings.
2Speak into the microphone.
3When you finish talking, press MZN.
Adjusting the ringer volume
Handset
Press MjN or MkN repeatedly to select the
desired volume while ringing.
Base unit*1
*1 KX-TGE230/KX-TGE240 series: page 3
Press MjN or MkN repeatedly to select the
desired volume.
RTo turn the ringer off, press and hold MkN
until the unit beeps.
Useful features during a
call
Hold
Handset
1Press MMENUN during an outside call.
2MbN: “Hold” a MSELECTN
3To release hold, press MN.
RThe base unit user can take the call by
pressing MZN. (KX-TGE240 series:
page 3)
Base unit*1
*1 KX-TGE240 series: page 3
1Press MHOLDN during an outside call.
2To release hold, press MZN.
RA handset user can take the call by
pressing MN.
Note for handset and base unit:
RAfter holding for 10 minutes, the call is
disconnected.
RWhile an outside call is on hold, the
SP-PHONE indicator on the base unit
flashes.
Mute
Handset
1Press MMUTEN during a call.
2To return to the call, press MMUTEN.
Note:
R MMUTEN is a soft key visible on the display
during a call.
18 For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
TGE21x23x24x(en)_1122_ver031.pdf18 18 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bg13.png)
Base unit*1
*1 KX-TGE240 series: page 3
1Press MMUTEN during a call.
RThe SP-PHONE indicator flashes.
2To return to the call, press MMUTEN.
Flash
Handset / Base unit*1
*1 KX-TGE240 series: page 3
MFLASHN allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
RTo change the flash time, see page 31.
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed on the
handset that is in use after you hear the call
waiting tone.
Handset / Base unit*1
*1 KX-TGE240 series: page 3
1Press MCALL WAITN to answer the 2nd
call.
2To switch between calls, press MCALL
WAITN.
Note:
RPlease contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialing (for
rotary/pulse service users)
Handset / Base unit*1
*1 KX-TGE240 series: page 3
Press * (TONE) before entering access
numbers which require tone dialing.
Handset clarity booster
This feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
this feature is turned on automatically when
necessary.
RWhen this feature is turned on, is
displayed.
Handset noise reduction
This feature allows you to hear the voice of
the person you are talking to clearly, by
reducing the surrounding noise coming from
the other party’s telephone.
Press MN to turn on/off while talking.
Note:
RDepending on the environment where this
handset is being used, this feature may not
be effective.
RThis feature is not available using the
speakerphone.
RWhen both the “Equalizer” setting and
noise reduction are activated, is
shown on the display.
Handset equalizer
This feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
1Press MMENUN while talking.
2MbN: “Equalizer” a MSELECTN
3MbN: Select the desired setting.
4Press MOKN to exit.
For assistance, please visit http://www.panasonic.com/help 19
Making/Answering Calls
TGE21x23x24x(en)_1122_ver031.pdf19 19 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bg14.png)
Note:
RDepending on the condition and quality of
your telephone line, this feature may
emphasize existing line noise. If it becomes
difficult to hear, turn this feature off.
RThis feature is not available while using the
speakerphone.
Call share
You can join an existing outside call.
Handset
To join the conversation, press MN when
the other unit is on an outside call.
Base unit*1
*1 KX-TGE240 series: page 3
To join the conversation, press MZN when the
handset is on an outside call.
Note for handset and base unit:
RA maximum of 3 parties (including 1 outside
party) can join a conversation using 2
extensions. (3-way conference)
RTo prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 31).
Transferring calls, conference
calls
Outside calls can be transferred or a
conference call with an outside party can be
made:
– between 2 handsets
– between a handset and the base unit*1
*1 KX-TGE240 series: page 3
Handset
1During an outside call, press MMENUN.
2MbN: “Intercom” a MSELECTN
3MbN: Select the desired unit. a MSELECTN
4Wait for the paged party to answer.
RIf the paged party does not answer,
press MN to return to the outside
call.
5To complete the transfer:
Press MOFFN.
To establish a conference call:
MMENUN a MbN: “Conference” a
MSELECTN
RTo leave the conference, press MOFFN.
The other 2 parties can continue the
conversation.
RTo put the outside call on hold:
MMENUN a MbN: “Hold” a
MSELECTN
To resume the conference: MMENUN
a MbN: “Conference” a MSELECTN
RTo cancel the conference: MMENUN a
MbN: “Stop conference” a
MSELECTN
You can continue the conversation
with the outside caller.
Base unit*1
*1 KX-TGE240 series: page 3
1During an outside call, press
MINTERCOMN.
When 2 or more handsets are
registered:
– To page a specific handset, enter the
handset number.
– To page all handsets, press 0 or wait
for a few seconds.
2Wait for the paged party to answer.
RIf paged party does not answer, press
MINTERCOMN to return to the outside
call.
3To complete the transfer:
Press MZN.
RThe outside call is being routed to the
handset.
To establish a conference call:
Press MCONFN.
RTo leave the conference, press MZN.
The other 2 parties can continue the
conversation.
RTo put the outside call on hold, press
MHOLDN. To resume the conference,
press MCONFN.
Handset locator
You can locate a misplaced handset by
paging it.
20 For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
TGE21x23x24x(en)_1122_ver031.pdf20 20 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bg15.png)
1Base unit: Press MLOCATORN or
MHANDSET LOCATORN.
RAll registered handsets beep for 1
minute.
2To stop paging:
Base unit:
Press MLOCATORN or MHANDSET
LOCATORN.
Handset:
nKX-TGE210/KX-TGE230 series:
page 3
Press MOFFN.
nKX-TGE240 series: page 3
Press MN, then press MOFFN.
Using the Smart function key
You can also stop paging:
– KX-TGE210/KX-TGE230 series: press
MN.
– KX-TGE240 series: press MN, then
press MOFFN.
Cell locator
Available for:
KX-TGE230/KX-TGE240 series (page 3)
This feature allows you to locate a misplaced
cellular phone by pressing the MLOCATES
CELLN button on the base unit and calling
your cellular phone. You must assign your
cellular phone’s phone number to the button
beforehand. Only 1 cellular phone number (24
digits max.) can be assigned.
Adding a phone number
1MMENUN#248
RIf you have already stored a cellular
phone number, the current number is
displayed.
2Enter your cellular phone number. a
MSAVEN a MOFFN
Erasing the number
1MMENUN#248
2Press and hold MCLEARN until all digits
are erased. a MSAVEN a MOFFN
Calling the misplaced cellular
phone
Base unit: MLOCATES CELLN
RTo stop calling:
– KX-TGE230 series: press MLOCATES
CELLN again.
– KX-TGE240 series: press MZN.
Important:
RWhile the base unit is calling the cellular
phone, the outside line is used.
– KX-TGE230 series: Even if the cellular
phone answers, you cannot talk with the
cellular phone. To end the call, press
MLOCATES CELLN on the base unit.
– KX-TGE240 series: When the cellular
phone answers, you can talk with the
cellular phone. To end the call, press
MZN on the base unit.
Charges may be incurred if the cellular
phone answers the call.
Intercom
Intercom calls can be made:
– between handsets
– between a handset and the base unit*1
*1 KX-TGE240 series: page 3
Note:
RWhen paging unit(s), the paged unit(s)
beeps for 1 minute.
RIf you receive an outside call while talking
on the intercom, you hear 2 tones.
– To answer the call with the handset,
press MOFFN, then press MN.
– To answer the call with the base unit,
press MZN 2 times.
For assistance, please visit http://www.panasonic.com/help 21
Making/Answering Calls
TGE21x23x24x(en)_1122_ver031.pdf21 21 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bg16.png)
Making an intercom call
Handset
1MMENUN a MbN: “Intercom” a
MSELECTN
2MbN: Select the desired unit. a MSELECTN
3When you finish talking, press MOFFN.
Note:
RYou can also use the MINTN soft key, if
displayed, to make intercom calls.
Base unit*1
*1 KX-TGE240 series: page 3
1Press MINTERCOMN.
When 2 or more handsets are
registered:
– To page a specific handset, enter the
handset number.
– To page all handsets, press 0 or wait
for a few seconds.
RTo stop paging, press MINTERCOMN.
2When you finish talking, press
MINTERCOMN.
Answering an intercom call
Handset
1Press MN to answer the page.
2When you finish talking, press MOFFN.
Base unit*1
*1 KX-TGE240 series: page 3
1Press MINTERCOMN to answer the page.
2When you finish talking, press
MINTERCOMN.
Using the Smart function key
Press MN to answer the page.
Power back-up operation
When a power failure occurs, the charged
handset temporarily supplies power to the
base unit (power back-up mode). This allows
you to make and receive calls using a handset
during a power failure. The base unit will not
perform any other functions. However, some
functions such as Caller ID and phonebook
are available only when using a handset other
than the handset supplying power to the base
unit. You can program “Power failure”
and the default setting is “Auto” (page 31).
Important:
RIf a handset is not placed on the base unit
when a power failure occurs, “Base no
power Press OFF” is displayed. After
pressing MOFFN on the handset, place it on
the base unit to start power back-up mode.
RPower back-up mode will not work if the
battery level of the power supplying
handset is or .
RDo not lift the power supplying handset
from the base unit during power back-up
mode.
Panasonic Ni-MH battery
performance (supplied batteries)
during power back-up mode
When the batteries are fully charged,
operating time of the handset in power
back-up mode varies depending on usage.
– Continuous use of the handset in power
back-up mode: 1.5 hours max.
– Continuous use of the handset other than a
handset in power back-up mode: 2 hours
max.
– Not in use in power back-up mode: 2 hours
max.
Making calls during a power
failure
nWhen only 1 handset is registered:
1Lift the handset and dial the phone
number.
2Within 1 minute, place the handset on
the base unit.
RWait until speakerphone is turned
on automatically and the call is
made.
22 For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
TGE21x23x24x(en)_1122_ver031.pdf22 22 2013/11/22 14:22:27
![](/img.php?id=2144795&img=bg17.png)
3When the other party answers the call,
keep the handset on the base unit and
talk using the speakerphone.
4When you finish talking, press MOFFN.
nWhen 2 or more handsets are registered:
You should leave one handset on the base
unit for supplying the power, and use
another handset for making calls.
Note:
RThe range of the base unit is limited during
a power failure. Please use the handset
close to the base unit.
Making a call using the redial list
nWhen only 1 handset is registered:
1Lift the handset.
2MEN REDIAL
3MbN: Select the desired phone number.
4Within 1 minute, place the handset on
the base unit.
RWait until speakerphone is turned
on automatically and the call is
made.
nWhen 2 or more handsets are registered:
You should leave one handset on the base
unit for supplying the power, and use
another handset for making calls.
Making a call using the phonebook
There must be at least 2 handsets
registered to the base unit in order for the
phonebook feature to be used during a
power failure.
You should leave one handset on the base
unit for supplying the power, and use another
handset for making calls.
Answering calls during a power
failure
nWhen only 1 handset is registered:
1When the unit rings, keep the handset
on the base unit and press MN or
MZN.
RSpeakerphone is turned on.
2When you finish talking, press MOFFN.
nWhen 2 or more handsets are registered:
When the unit rings, use a handset which is
not supplying power to the base unit.
RDo not use or lift the handset which is
placed on the base unit during power
back-up mode.
Note:
RThe range of the base unit is limited during
a power failure. Please use the handset
close to the base unit.
For assistance, please visit http://www.panasonic.com/help 23
Making/Answering Calls
TGE21x23x24x(en)_1122_ver031.pdf23 23 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg18.png)
Phonebook
You can add 100 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook, and assign each phonebook entry
to the desired group.
Important:
RAll entries can be shared by any registered
handset.
Adding phonebook entries
1MFN W a MMENUN
2MbN: “Add new entry” a MSELECTN
3Enter the party’s name. a MOKN
4Enter the party’s phone number. a MOKN
5MbN: Select the desired group. a
MSELECTN 2 times a MOFFN
Character table for entering names
While entering characters, you can switch
between uppercase and lowercase by
pressing * (A®a).
Key Character
1& ’ ( ) H,
– . / 1
2A B C 2
a b c 2
3D E F 3
d e f 3
4G H I 4
g h i 4
5J K L 5
j k l 5
6M N O 6
m n o 6
7P Q R S 7
p q r s 7
Key Character
8T U V 8
t u v 8
9W X Y Z 9
w x y z 9
00
##
RTo enter another character that is located
on the same dial key, first press MEN to
move the cursor to the next space.
RIf you do not press any dial key within 5
seconds after entering a character, the
character is fixed and the cursor moves to
the next space.
R in the above table represents a single
space.
Erasing the character or number
Press MFN or MEN. a MCLEARN
RPress and hold MCLEARN to erase all
characters or numbers.
Storing a redial list number to the
phonebook
Phone numbers of up to 24 digits can be
stored in the phonebook.
1MEN REDIAL
2MbN: Select the desired phone number.
a MSAVEN
3To store the name, continue from step 3,
“Editing entries”, page 25.
Storing caller information to the
phonebook
1MCN CID
2MbN: Select the desired entry.
RTo edit the number: MMENUN a MbN:
“Edit” a MSELECTN
Press MEDITN repeatedly until the
phone number is shown in the desired
format. And then, press MSAVEN. Go to
step 5.
3MMENUN
24 For assistance, please visit http://www.panasonic.com/help
Phonebook
TGE21x23x24x(en)_1122_ver031.pdf24 24 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg19.png)
4MbN: “Save CID” a MSELECTN
5MbN: “Phonebook” a MSELECTN
6Continue from step 3, “Editing entries”,
page 25.
Groups
Groups can help you find entries in the
phonebook quickly and easily. You can
change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.).
By assigning different ringer tones for different
groups of callers, you can identify who is
calling (ringer ID), if you have subscribed to
Caller ID service.
Changing group names/setting ringer
ID
The default group name is “Group 1” to
“Group 9”.
1MFN W a MMENUN
2MbN: “Group” a MSELECTN
3MbN: Select the desired group. a
MSELECTN
4To change group names
MbN: “Group name” a MSELECTN a
Edit the name (10 characters max.). a
MSAVEN
To set group ringer tone
MbN: Select the current setting of the
group ringer tone. a MSELECTN a MbN:
Select the desired ringer tone. a MSAVEN
5MOFFN
Finding and calling from a
phonebook entry
1MFN W
2To scroll through all entries
MbN: Select the desired entry.
To search by first character
Press the dial key (0 to 9, or #)
which contains the character you are
searching for (page 24).
MbN: Scroll through the phonebook if
necessary.
To search by group
MGROUPN
MbN: Select the desired group. a
MSELECTN
MbN: Scroll through the phonebook if
necessary.
3MN
Editing entries
1Find the desired entry (page 25).
2MMENUN a MbN: “Edit” a MSELECTN
3Edit the name if necessary. a MOKN
4Edit the phone number if necessary. a
MOKN
5MbN: Select the desired group (page 25).
a MSELECTN 2 times
6MOFFN
Erasing entries
Erasing an entry
1Find the desired entry (page 25).
2MMENUN a MbN: “Erase” a MSELECTN
3MbN: “Yes” a MSELECTN
4MOFFN
Erasing all entries
1MFN W a MMENUN
2MbN: “Erase all” a MSELECTN
3MbN: “Yes” a MSELECTN
4MbN: “Yes” a MSELECTN
5MOFFN
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1During an outside call, press MMENUN.
For assistance, please visit http://www.panasonic.com/help 25
Phonebook
TGE21x23x24x(en)_1122_ver031.pdf25 25 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg1a.png)
2MbN: “Phonebook” a MSELECTN
3MbN: Select the desired entry.
4Press MCALLN to dial the number.
Note:
RWhen storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 17).
RIf you have rotary/pulse service, you need
to press * (TONE) before pressing
MMENUN in step 1 to change the dialing
mode temporarily to tone. When adding
entries to the phonebook, we recommend
adding * (TONE) to the beginning of
phone numbers you wish to chain dial
(page 24).
Speed dial
You can assign 1 phone number to each of
the dial keys (1 to 9) on the handset.
Adding phone numbers to speed
dial keys
nBy entering phone numbers:
1Press and hold the desired speed dial
key (1 to 9). a MADDN
2MbN: “Manual” a MSELECTN
3Enter the party’s name (16 characters
max.). a MOKN
4Enter the party’s phone number (24
digits max.). a MOKN
5MSELECTN a MOFFN
nFrom the phonebook:
1Press and hold the desired speed dial
key (1 to 9). a MADDN
2MbN: “Phonebook” a MSELECTN
3MbN: Select the desired entry.
4MSAVEN a MOFFN
Note:
RIf you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Editing an entry
1Press and hold the desired speed dial key
(1 to 9). a MMENUN
2MbN: “Edit” a MSELECTN
3Edit the name if necessary. a MOKN
4Edit the phone number if necessary. a
MOKN
5MSELECTN a MOFFN
Erasing an entry
1Press and hold the desired speed dial key
(1 to 9). a MMENUN
2MbN: “Erase” a MSELECTN
3MbN: “Yes” a MSELECTN
4MOFFN
Viewing an entry/Making a call
1Press and hold the desired speed dial key
(1 to 9).
2To make a call, press MN.
26 For assistance, please visit http://www.panasonic.com/help
Phonebook
TGE21x23x24x(en)_1122_ver031.pdf26 26 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg1b.png)
Menu list
To access the features, there are 2 methods.
nScrolling through the display menus
1MMENUN
2Press MCN or MDN to select the desired main menu. a MSELECTN
3Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
4Press MCN or MDN to select the desired setting. a MSAVEN
nUsing the direct command code
1MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2Select the desired setting. a MSAVEN
Note:
RTo exit the operation, press MOFFN.
RIn the following table, < > indicates the default settings.
RIn the following table, indicates the reference page number.
RDisplay menu order and sub-menu may vary depending on your model.
Display menu tree and direct command code table
Main menu: W “Phonebook”
Operation Code
Viewing the phonebook entry. #280 25
Main menu: “Caller list”
Operation Code
Viewing the caller list. #213 37
Main menu: “Answering device”*1
Sub-menu 1 Sub-menu 2 Settings Code
Play new message – – #323 40
Play all message – – #324 40
Erase all
message*2
– – #325 41
Greeting Record greeting*2 –#302 39
Check greeting –#303 40
Pre-recorded*2
(Reset to pre-recorded
greeting)
–#304 40
For assistance, please visit http://www.panasonic.com/help 27
Programming
TGE21x23x24x(en)_1122_ver031.pdf27 27 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg1c.png)
Sub-menu 1 Sub-menu 2 Settings Code
New message
alert*2
Outgoing call
–On/Off
On
<Off>
#338 41
Outgoing call
–Notification to
–
Outgoing call
–Remote code
Activate
<Inactivate>
Base unit beep On
<Off>
#339 41
Settings Ring count*2 2-7 rings
<4 rings>
Toll saver
#211 44
Recording time*2 1 min
<3 min>
Greeting only*3
#305 44
Remote code*2 <111>#306 43
Screen call
–Handset
<On>
Off
#310 44
Screen call
–Base unit*2, *4
<On>
Off
#G310 44
Answer on*2 – – #327 39
Answer off*2 – – #328 39
Main menu: “Voice Mail access”
Operation Code
Listening to voice mail messages. #330 46
Main menu: “Intercom”
Operation Code
Paging the desired unit. #274 22
Main menu: “Set date & time”
Sub-menu 1 Sub-menu 2 Settings Code
Date and time*2 – – #101 14
Memo alarm Alarm1-3 Once
Daily
Weekly
<Off>
#720 32
Time adjustment*2, *5 – <Caller ID auto>
Manual
#226 –
28 For assistance, please visit http://www.panasonic.com/help
Programming
TGE21x23x24x(en)_1122_ver031.pdf28 28 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg1d.png)
Main menu: “Speed dial”
Operation Code
Viewing the speed dial entry. #261 26
Main menu: “Settings”
Sub-menu 1 Sub-menu 2 Settings Code
Ring
adjustments
Ringer volume Off–6 <6> #160 –
Ringer tone*6, *7 <Tone 1>#161 –
Silent mode
–Handset
On/Off
–On
– <Off>
#238 33
Start/End
– <11:00 PM/06:00
AM>
#237 33
Select group #241 33
Silent mode
–Base unit*2, *4
On/Off
–On
– <Off>
#G238 33
Start/End
– <11:00 PM/06:00
AM>
#G237 33
Select group #G241 33
Set date & time Date and time*2 –#101 14
Memo alarm
–Alarm1-3
Once
Daily
Weekly
<Off>
#720 32
Time adjustment*2, *5 <Caller ID auto>
Manual
#226 –
Talking Caller
ID
Handset <On>
Off
#162 37
Base unit*1, *2 On
<Off>
#G162
For assistance, please visit http://www.panasonic.com/help 29
Programming
TGE21x23x24x(en)_1122_ver031.pdf29 29 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg1e.png)
Sub-menu 1 Sub-menu 2 Settings Code
Key detector
setting*8
–1: Add new
device (for
Detector1)*9
–2: Add new
device (for
Detector2)
–3: Add new
device (for
Detector3)
–4: Add new
device (for
Detector4)
Change name*2 Detector1 #6561 –
Detector2*10 #6562*11
Detector3*10 #6563*11
Detector4*10 #6564*11
Registration –#6571 –
#6572*11
#6573*11
#6574*11
Deregistration –#6581 –
#6582*11
#6583*11
#6584*11
Call block*2 Block a single
number
–#217 33
Block range of
numbers
–
Block unknown CID
(CID: Caller ID)
On
<Off>
#240 34
First ring <On>
Off
#173 34
Speed dial – – #261 26
Cell locator*1 – – #248 21
Record
greeting*1, *2
– – #302 39
Voice mail Save VM access#*2
(VM: Voice mail)
–#331 46
VM tone detect*2 <On>
Off
#332 46
LCD contrast
(Display contrast)
– Level 1–4 <2> #145 –
Handset name – – #104 35
Display name –On
<Off>
#105 35
Smart function
key
– – #278 15
Key tone – <On>
Off
#165 –
30 For assistance, please visit http://www.panasonic.com/help
Programming
TGE21x23x24x(en)_1122_ver031.pdf30 30 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg1f.png)
Sub-menu 1 Sub-menu 2 Settings Code
Caller ID edit
(Caller ID number
auto edit)
– <On>
Off
#214 38
Auto talk*12 –On
<Off>
#200 18
Set tel line Set dial mode*2 Pulse
<Tone>
#120 16
Set flash time*2, *13 900 ms
<700 ms>
600 ms
400 ms
300 ms
250 ms
200 ms
160 ms
110 ms
100 ms
90 ms
80 ms
#121 19
Set line mode*2, *14 A <B>#122 –
Call sharing*2 – <On>
Off
#194 20
Registration Register handset –#130 35
Deregistration*3 –#131 35
Power failure – <Auto>
Off
#152 22
Change
language
Display <English>
Español
#110 14
Voice prompt*1, *2 <English>
Español
#112 14
Main menu: “Customer support”
Operation Code
Displaying customer support Web address. #680 –
Main menu: “Key detector”*8
Sub-menu 1 Sub-menu 2 Settings Code
Search – – #655 –
Battery check – –
*1 KX-TGE230/KX-TGE240 series: page 3
For assistance, please visit http://www.panasonic.com/help 31
Programming
TGE21x23x24x(en)_1122_ver031.pdf31 31 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg20.png)
*2 If you program these settings using one of the units, you do not need to program the same
item using another unit.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 KX-TGE240 series: page 3
*5 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*6 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to
3). If you select a melody, you cannot distinguish lines by their ringers.
*7 The preset melodies in this product are used with permission of © 2009 Copyrights Vision
Inc.
*8 This setting is available when you have the key detector (KX-TGA20). Read the installation
manual for more information on the key detector.
*9 For models with supplied key detectors, the display shows “1: Detector1”.
*10 If you register 2 or more key detectors.
*11 If you have 2 or more key detectors.
*12 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*13 The flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to
pick up the waiting call.
*14 Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to “A” if telephone line condition is not good.
Alarm
An alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals
(snooze function). A text memo can also be
displayed for the alarm. A total of 3 separate
alarm times can be programmed for each
handset. You can set one of 3 different alarm
options (once, daily, or weekly) for each alarm
time.
Important:
RMake sure the unit’s date and time setting
is correct (page 14).
1MMENUN#720
2Select an alarm by pressing 1 to 3. a
MSELECTN
3MbN: Select the desired alarm option. a
MSELECTN
“Off”
Turns alarm off. Go to step 10.
“Once”
An alarm sounds once at the set time.
“Daily”
An alarm sounds daily at the set time.
Go to step 5.
“Weekly”
Alarm sounds weekly at the set time(s).
4Proceed with the operation according to
your selection in step 3.
nOnce:
Enter the desired month and date. a
MOKN
32 For assistance, please visit http://www.panasonic.com/help
Programming
TGE21x23x24x(en)_1122_ver031.pdf32 32 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg21.png)
nWeekly:
MbN: Select the desired day of the week
and press MSELECTN. a MOKN
5Set the desired time.
6*: Select “AM” or “PM”. a MOKN
7Enter a text memo (10 characters max.).
a MOKN
8MbN: Select the desired alarm tone. a
MSELECTN
RWe recommend selecting a different
ringer tone from the one used for
outside calls.
9MbN: Select the desired snooze setting.
a MSAVEN
10 MSELECTN a MOFFN
Note:
RPress MSTOPN to stop the alarm completely.
RWhen the handset is in use, the alarm will
not sound until the handset is in standby
mode.
RPress any dial key, MN, or MSNOOZEN to
stop the sound but keep the snooze
function activated.
RIf you want to make an outside call when
the snooze function is activated, please
stop the snooze function before making the
call.
Silent mode
Silent mode allows you to select a period of
time during which the handset and/or base
unit will not ring for outside calls. This feature
is useful for time periods when you do not
want to be disturbed, for example, while
sleeping. Silent mode can be set for each unit.
Using the phonebook’s group feature
(page 25), you can also select groups of
callers whose calls override silent mode and
ring the handset (Caller ID subscribers only).
Important:
RMake sure the unit’s date and time setting
is correct (page 14).
RIf you have set the alarm, the alarm sounds
even if the silent mode is turned on.
Turning silent mode on/off
1For handset setting: MMENUN#238
For base unit setting (using a
handset)*1: MMENUN#*238
2MbN: Select the desired setting. a
MSAVEN
RIf you select “Off”, press MOFFN to
exit.
3Enter the desired hour and minute you
wish to start this feature.
4*: Select “AM” or “PM”. a MOKN
5Enter the desired hour and minute you
wish to end this feature.
6*: Select “AM” or “PM”.
7MSAVEN a MOFFN
*1 KX-TGE240 series: page 3
Changing the start and end time
1For handset setting: MMENUN#237
For base unit setting (using a
handset)*1: MMENUN#*237
2Continue from step 3, “Turning silent
mode on/off”, page 33.
*1 KX-TGE240 series: page 3
Selecting groups to bypass silent
mode
1For handset setting: MMENUN#241
For base unit setting (using a
handset)*1: MMENUN#*241
2Select your desired groups by pressing
1 to 9.
R“” is displayed next to the selected
group numbers.
RTo cancel a selected group, press the
same dial key again. “ ” disappears.
3MSAVEN a MOFFN
*1 KX-TGE240 series: page 3
Call block
This feature rejects calls from unwanted
callers (Caller ID subscribers only). The
For assistance, please visit http://www.panasonic.com/help 33
Programming
TGE21x23x24x(en)_1122_ver031.pdf33 33 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg22.png)
following items are available when storing
phone numbers in the call block list (250 max.).
–“Block a single number”: The unit
can reject calls from specific phone
numbers.
–“Block range of numbers”: The unit
can reject calls that begin with a number
stored in the call block list, such as a
toll-free phone number prefix or certain
area codes.
You can also set the unit to reject calls that do
not have a phone number.
When a call is received, the unit rings briefly*1
while caller information is being received. If
the caller’s phone number matches an entry in
the call block list, the unit emits no sound to
the caller, and disconnects the call.
*1 This is called first ring. If you do not want
the first ring to sound, turn this setting to
“Off” (page 34).
Important:
RRejected calls are logged in the caller list.
Storing unwanted callers
Storing a single phone number
Important:
RWe recommend storing 10 digits (including
the area code). If only 7 digits are stored, all
numbers that have the same last 7 digits
will be blocked.
n From the caller list:
1MCN CID
2MbN: Select the entry to be blocked.
RTo edit the number: MMENUN a MbN:
“Edit” a MSELECTN
Press MEDITN repeatedly until the
phone number is shown in the 10-digit
format. And then, press MSAVEN. Go to
step 5.
3MMENUN
4MbN: “Save CID” a MSELECTN
5MbN: “Call block” a MSELECTN
6MbN: “Yes” a MSELECTN
7Edit the phone number if necessary (24
digits max.).
8MSAVEN a MOFFN
n By entering phone numbers:
1MMENUN#217
2MbN: “Block a single number” a
MSELECTN
3MMENUN a MbN: “Add” a MSELECTN
4Enter the phone number (24 digits max.).
RTo erase a digit, press MCLEARN.
5MSAVEN a MOFFN
Storing a range of numbers
1MMENUN#217
2MbN: “Block range of numbers” a
MSELECTN
3MMENUN a MbN: “Add” a MSELECTN
4Enter the desired number (2-8 digits).
RTo erase a digit, press MCLEARN.
5MSAVEN a MOFFN
Blocking incoming calls that
have no phone number
You can reject calls when no phone number is
provided, such as private callers or out of area
calls.
1MMENUN#240
2MbN: Select the desired setting. a
MSAVEN a MOFFN
Setting the first ring for the call
block list
If you do not want the first ring from a number
on the call block list to sound, turn the first ring
setting to “Off”. The default setting is “On”.
1MMENUN#173
2MbN: Select the desired setting. a
MSAVEN a MOFFN
Viewing/editing/erasing call
block numbers
1MMENUN#217
34 For assistance, please visit http://www.panasonic.com/help
Programming
TGE21x23x24x(en)_1122_ver031.pdf34 34 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg23.png)
2MbN: “Block a single number” or
“Block range of numbers” a
MSELECTN
3MbN: Select the desired entry.
RTo exit, press MOFFN.
4To edit a number:
MEDITN a Edit the number. a MSAVEN
a MOFFN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN
a MOFFN
Note:
RWhen editing, press the desired dial key to
add, MCLEARN to erase.
Erasing all call block numbers
1MMENUN#217
2MbN: “Block a single number” or
“Block range of numbers” a
MSELECTN
3MMENUN a MbN: “Erase all” a
MSELECTN
4MbN: “Yes” a MSELECTN
5MbN: “Yes” a MSELECTN a MOFFN
Other programming
Changing the handset name
The default handset name is “Handset 1” to
“Handset 6”. You can customize the name
of each handset (“Bob”, “Kitchen”, etc.). This is
useful when you make intercom calls between
handsets. To display the handset name in
standby mode, turn on the handset name
display feature (page 35).
1MMENUN#104
2Enter the desired name (10 characters
max.).
3MSAVEN a MOFFN
Displaying the handset name
You can select whether or not the handset
name is displayed in standby mode. The
default setting is “Off”.
1MMENUN#105
2MbN: Select the desired setting. a
MSAVEN a MOFFN
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the
base unit.
Important:
RSee page 5 for information on the available
model.
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.
1Handset:
MMENUN#130
2Base unit:
Press and hold MLOCATORN or
MHANDSET LOCATORN for about 5
seconds.
RIf all registered handsets start ringing,
press MLOCATORN or MHANDSET
LOCATORN again to stop, then repeat
this step.
3Handset:
Press MOKN, then wait until a long beep
sounds.
Deregistering a handset
A handset can cancel its own registration to
the base unit, or other handsets registered to
For assistance, please visit http://www.panasonic.com/help 35
Programming
TGE21x23x24x(en)_1122_ver031.pdf35 35 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg24.png)
the same base unit. This allows the handset to
end its wireless connection with the system.
1MMENUN#131
RAll handsets registered to the base unit
are displayed.
2MbN: Select the handset you want to
cancel. a MSELECTN
3MbN: “Yes” a MSELECTN a MOFFN
36 For assistance, please visit http://www.panasonic.com/help
Programming
TGE21x23x24x(en)_1122_ver031.pdf36 36 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg25.png)
Using Caller ID service
Important:
RThis unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
Caller ID features
When an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
RIf the unit cannot receive caller information,
the following is displayed:
–“Out of area”: The caller dials from
an area which does not provide a Caller
ID service.
–“Private caller”: The caller
requests not to send caller information.
–“Long distance”: The caller makes a
long distance call.
RIf the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a
missed call. The display shows “Missed
call”.
Note:
REven when there are unviewed missed
calls, “Missed call” disappears from the
standby display if the following operation is
performed by one of the units:
– A handset is replaced on the base unit
or charger.
– Pressing MOFFN on a handset.
Phonebook name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Talking Caller ID
Handset / Base unit*1
*1 KX-TGE230/KX-TGE240 series: page 3
This feature lets you know who is calling
without looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of your
service provider/telephone company.
– turn this feature on (page 29).
When caller information is received, the
handsets and/or base unit announce the
caller’s name or phone number received from
your service provider/telephone company
following every ring.
The unit announces in English only.
RName pronunciation may vary. This feature
may not pronounce all names correctly.
RCaller ID service has a limit of how many
characters can be displayed. If the caller’s
name is too long, the unit may not be able
to display or announce the entire name.
Phonebook name announcement
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is announced.
Caller list
Important:
RMake sure the unit’s date and time setting
is correct (page 14).
Viewing the caller list and calling
back
1MCN CID
2Press MCN to search from the most recent
call, or MDN to search from the oldest call.
3To call back, press MN.
To exit, press MOFFN.
Note:
RIf the entry has already been viewed or
answered, “ ” is displayed.
For assistance, please visit http://www.panasonic.com/help 37
Caller ID Service
TGE21x23x24x(en)_1122_ver031.pdf37 37 2013/11/22 14:22:28
![](/img.php?id=2144795&img=bg26.png)
Using the Smart function key
When “Missed call” is displayed and the
indicator flashes slowly, there are missed
calls.
Press MN in step 1 on “Viewing the caller
list and calling back”, page 37.
R“Missed Call” must be set to “On” in
“Setting the Smart function key”, page 15.
RIf the handset is placed on the base unit or
charger, you need to lift up the handset to
view the caller list after pressing MN.
RWhen the unit has new messages*1, new
voice mail messages, and missed calls, the
unit can be operated to play the new
messages first, play the new voice mail
messages next, and then show the missed
calls.
*1 KX-TGE230/KX-TGE240 series: page 3
Editing a caller’s phone number
You can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.
1MCN CID
2MbN: Select the desired entry.
3MMENUN a MbN: “Edit” a MSELECTN
4Press MEDITN repeatedly until the phone
number is shown in the desired format.
5MN
Caller ID number auto edit feature
Once you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
– When the call is being received, the Caller
ID number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone
number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each unit
(page 31). The default setting is “On”.
Note:
RPhone numbers from the 4 most recently
edited area codes are automatically edited.
Erasing selected caller
information
1MCN CID
2MbN: Select the desired entry.
3MERASEN a MbN: “Yes” a MSELECTN
4MOFFN
Erasing all caller information
1MCN CID
2MERASEN a MbN: “Yes” a MSELECTN
3MOFFN
38 For assistance, please visit http://www.panasonic.com/help
Caller ID Service
TGE21x23x24x(en)_1122_ver031.pdf38 38 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg27.png)
Answering system
Available for:
KX-TGE230/KX-TGE240 series (page 3)
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting only” as the recording
time setting (page 44).
Important:
RMake sure the unit’s date and time setting
is correct (page 14).
Memory capacity (including your
greeting message)
The total recording capacity is about 17
minutes. A maximum of 64 messages can be
recorded.
Note:
RWhen message memory becomes full:
–“Messages full” is shown on the
handset display.
– The message counter on the base unit
flashes if the answering system is turned
on.
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Turning the answering
system on/off
Base unit
Press MANSWER ON/OFFN to turn on/off the
answering system.
Handset
1To turn on:
MMENUN#327
To turn off:
MMENUN#328
2MOFFN
Note for base unit and handset:
RWhen the answering system is turned on,
the message counter on the base unit
displays the total number of messages (old
and new).
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting message
1MMENUN#302
2MbN: “Yes” a MSELECTN
3After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
4Press MSTOPN to stop recording. a
MOFFN
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 44)
is set to “Greeting only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
For assistance, please visit http://www.panasonic.com/help 39
Answering System
TGE21x23x24x(en)_1122_ver031.pdf39 39 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg28.png)
Resetting to a pre-recorded greeting
message
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
1MMENUN#304
2MYESN a MOFFN
Playing back the greeting
message
1MMENUN#303
2To exit, press MOFFN.
Listening to messages
Using the base unit
When new messages have been recorded,
MN on the base unit flashes.
Press M N (PLAY).
RDuring playback, M N on the base unit
lights.
RIf new messages have been recorded, the
base unit plays back new messages.
RIf there are no new messages, the base
unit plays back all messages.
Operating the answering system
during playback
Key Operation
MjN or MkNAdjust the speaker
volume
M N Repeat message*1
M N Skip message
M N (STOP) Stop playback
MERASENErase currently playing
message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Erasing all messages
Press MERASEN 2 times while the unit is not in
use.
Using the handset
When new messages have been recorded,
“New message” is displayed.
1To listen to new messages:
MMENUN#323
To listen to all messages:
MMENUN#324
2When finished, press MOFFN.
Note:
RTo switch to the receiver, press MN.
RYou can also use the MPLAYN soft key, if
displayed, to play new messages.
Using the Smart function key
When “New message” is displayed and the
indicator flashes slowly, there are new
messages.
Press MN in step 1 on “Using the handset”,
page 40.
R“New message” must be set to “On” in
“Setting the Smart function key”, page 15.
Operating the answering system
MMENUN a MbN: “Answering device” a
MSELECTN
Key Operation
MjN or MkNAdjust the receiver/speaker
volume (during playback)
1 or MFNRepeat message (during
playback)*1
2 or MENSkip message (during
playback)
3Enter the “Settings” menu
4Play new messages
5Play all messages
6Play greeting message
76 Record greeting message
40 For assistance, please visit http://www.panasonic.com/help
Answering System
TGE21x23x24x(en)_1122_ver031.pdf40 40 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg29.png)
Key Operation
8Turn answering system on
MPAUSENPause message*2
9 or
MSTOPN
Stop recording
Stop playback
0Turn answering system off
*4*3 Erase currently playing
message
*5 Erase all messages
*6 Reset to a pre-recorded
greeting message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume playback:
MbN: “Playback” a MSELECTN
*3 You can also erase as follows:
MPAUSEN a MbN: “Erase” a
MSELECTN a MbN: “Yes” a MSELECTN
Calling back (Caller ID subscribers
only)
1Press MPAUSEN during playback.
2MbN: “Call back” a MSELECTN
nEditing the number before calling back
1Press MPAUSEN during playback.
2MbN: “Edit & Call” a MSELECTN
3Press MEDITN repeatedly until the
phone number is shown in the desired
format (page 38). a MN
Erasing all messages
1MMENUN#325
2MbN: “Yes” a MSELECTN a MOFFN
Advanced new message
alerting features
Audible message alert
This feature allows the base unit to beep to
inform you of a new message arrival when
new messages are recorded. The base unit
beeps 2 times every minute until you listen to
the messages, if the “Base unit beep”
setting is turned on. The default setting is
“Off”.
1MMENUN#339
2MbN: Select the desired setting. a
MSAVEN a MOFFN
Note:
RWhen the silent mode is activated
(page 33), the base unit beeps will not
sound.
New message alert by a call
This feature allows you to receive a
notification by phone when new messages are
recorded. The base unit calls a phone number
you specify. You can then operate the
answering system remotely to listen to the
new message.
To use this feature, you must:
– store a phone number to which the unit
makes the call to.
– turn on the new message alert setting.
After you answer the new message alert call,
you can listen to messages from that call
(page 42).
Important:
RA new message alert is stopped 1 minute
after the unit starts to call. The unit will not
retry the call even if the call is not answered.
Storing a phone number to which the
unit makes an alert call
nFrom the phonebook:
1MMENUN#338
For assistance, please visit http://www.panasonic.com/help 41
Answering System
TGE21x23x24x(en)_1122_ver031.pdf41 41 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg2a.png)
2MbN: “Notification to” a
MSELECTN a MADDN
3MbN: “Phonebook” a MSELECTN
4MbN: Select the desired phonebook
entry. a MSAVEN a MOFFN
nBy entering a phone number:
1MMENUN#338
2MbN: “Notification to” a
MSELECTN a MADDN
3MbN: “Manual” a MSELECTN
4Enter the desired name (16 characters
max.). a MOKN
5Enter the desired number (24 digits
max.). a MOKN a MSELECTN a
MOFFN
Turning on/off the new message alert
setting
1MMENUN#338
2MbN: “On/Off” a MSELECTN
3MbN: Select the desired setting. a
MSAVEN a MOFFN
Editing the set phone number
1MMENUN#338
2MbN: “Notification to” a MSELECTN
3MMENUN a MbN: “Edit” a MSELECTN
4Edit the name if necessary (16 characters
max.). a MOKN
5Edit the phone number if necessary (24
digits max.). a MOKN a MSELECTN a
MOFFN
Erasing the set phone number
1MMENUN#338
2MbN: “Notification to” a MSELECTN
3MMENUN a MbN: “Erase” a MSELECTN
4MbN: “Yes” a MSELECTN a MOFFN
RThe new message alert setting is
turned off.
Activating/inactivating the remote
access code to play messages
If you activate this feature, you must enter the
remote access code (page 43) to play the
new message from the new message alert
call. This is so that unauthorized parties
cannot listen to your messages. The default
setting is “Inactivate”.
–“Inactivate”: You can listen to the
message by pressing 4 to play new
messages (without entering the remote
access code).
–“Activate”: You must enter your remote
access code and then press 4 to play new
message.
1MMENUN#338
2MbN: “Remote code” a MSELECTN
3MbN: Select the desired setting. a
MSAVEN a MOFFN
Listening to messages
After you answer the new message alert, you
can listen to the messages as follows.
nWhen the remote access code is set to
“Inactivate”:
Press 4 to play the new message during
the announcement.
nWhen the remote access code is set to
“Activate”:
1Enter the remote access code
(page 43) during the announcement.
2Press 4 to play the new message.
Note:
RWithin 10 seconds after listening to new
messages, you can press #9 during the
call to turn off the new message alert by a
call feature.
REven if the unit makes a new message alert
call, the handset redial list does not show
the record.
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
42 For assistance, please visit http://www.panasonic.com/help
Answering System
TGE21x23x24x(en)_1122_ver031.pdf42 42 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg2b.png)
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is “111”.
Important:
RTo prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
1MMENUN#306
2Enter the desired 3-digit remote access
code.
3MSAVEN a MOFFN
Deactivating remote operation
Press * in step 2 on “Remote access code”,
page 43.
RThe entered remote access code is deleted.
Using the answering system
remotely
1Dial your phone number from a
touch-tone phone.
2After the greeting message starts, enter
your remote access code.
3Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 43).
4When finished, hang up.
Voice guidance
nWhen the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1 to perform a specific operation, or press
2 to listen to more available operations.
nWhen the Spanish voice guidance is
selected
To start the voice guidance, press 9. The
voice guidance announces the available
remote commands (page 43).
Note:
RIf you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Key Operation
1Repeat message (during
playback)*1
2Skip message (during playback)
4Play new messages
5Play all messages
9Stop playback*2
Start voice guidance*3
0Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering system
remotely
1Dial your phone number from a
touch-tone phone.
2Let the phone ring 15 times.
RA long beep is heard.
3Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
For assistance, please visit http://www.panasonic.com/help 43
Answering System
TGE21x23x24x(en)_1122_ver031.pdf43 43 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg2c.png)
RYou can either hang up, or enter your
remote access code again and begin
remote operation (page 42).
Answering system settings
Call screening
Handset / Base unit*1
While a caller is leaving a message, you can
listen to the call through the unit’s speaker.
To adjust the speaker volume, press MjN or
MkN repeatedly.
You can answer the call by pressing MN on
the handset or MZN on the base unit*1.
Call screening can be set for each unit. The
default setting is “On”.
1For handset setting :
MMENUN#310
For base unit setting (using a
handset)*1: MMENUN#*310
2MbN: Select the desired setting. a
MSAVEN a MOFFN
*1 KX-TGE240 series: page 3
Number of rings before the unit
answers a call
You can change the number of times the
phone rings “Ring count” before the unit
answers calls. You can select 2 to 7 rings, or
“Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 43), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1MMENUN#211
2MbN: Select the desired setting. a
MSAVEN a MOFFN
For voice mail service subscribers
If you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
RTo use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 39).
RTo use this unit’s answering system rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s “Ring count” setting so
that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 min”.
1MMENUN#305
2MbN: Select the desired setting. a
MSAVEN a MOFFN
Selecting “Greeting only”
You can select “Greeting only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time”, page 44.
44 For assistance, please visit http://www.panasonic.com/help
Answering System
TGE21x23x24x(en)_1122_ver031.pdf44 44 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg2d.png)
Note:
RWhen you select “Greeting only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 39).
For assistance, please visit http://www.panasonic.com/help 45
Answering System
TGE21x23x24x(en)_1122_ver031.pdf45 45 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg2e.png)
Voice mail service
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. Please contact
your service provider/telephone company for
details of this service.
Important:
RTo use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 39).
For details, see page 44.
(KX-TGE230/KX-TGE240 series: page 3)
Storing the voice mail (VM)
access number
In order to listen to your voice mail messages,
you must dial your service provider/telephone
company’s voice mail access number. Once
you have stored your voice mail access
number, you can dial it automatically
(page 46).
1MMENUN#331
2Enter your access number (24 digits
max.). a MSAVEN a MOFFN
Note:
RWhen storing your voice mail access
number and your mailbox password, press
MDN (Pause) to add pauses (page 17)
between the access number and the
password as necessary. Contact your
service provider/telephone company for the
required pause time.
Example:
1-222-333-4444
VM access
number
Pauses Password
PPPP 8888
To erase the voice mail access
number
1MMENUN#331
2Press and hold MCLEARN until all digits
are erased. a MSAVEN a MOFFN
Voice mail (VM) tone detection
Handset / Base unit*1
*1 KX-TGE240 series: page 3
Your service provider/telephone company
sends special signals (sometimes called
“voice mail tones” or “stutter tones”) to the unit
to let you know you have new voice mail
messages. If you hear a series of dial tones
followed by a continuous dial tone after you
press MN on the handset or press MZN on
the base unit, you have new voice mail
messages. Soon after you hang up a call or
after the phone stops ringing, your unit checks
the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company
does not send voice mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company.
Turning VM tone detection on/off
The default setting is “On”.
1MMENUN#332
2MbN: Select the desired setting. a
MSAVEN a MOFFN
Listening to voice mail messages
The unit lets you know that you have new
voice mail messages in the following way:
–“Voice mail msg. via phone co.”
is displayed if message indication service is
available.
46 For assistance, please visit http://www.panasonic.com/help
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf46 46 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg2f.png)
Handset
1MMENUN#330
RThe speakerphone turns on.
2Follow the pre-recorded instructions.
3When finished, press MOFFN.
Note:
RYou can also use the MACCESSN soft key,
if displayed, to play new voice mail
messages.
RIf the handset still indicates there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding # until the handset beeps.
Base unit*1
*1 KX-TGE240 series: page 3
To listen to voice mail messages, you have to
dial your voice mail access number manually.
Using the Smart function key
When “Voice mail msg. via phone
co.” is displayed and the indicator
flashes slowly, there are new voice mail
messages.
Press MN in step 1 on “Listening to voice
mail messages”, page 46.
R“New VM” must be set to “On” in “Setting
the Smart function key”, page 15.
RWhen the unit has new messages*1, new
voice mail messages, and missed calls, the
unit can be operated to play the new
messages first, play the new voice mail
messages next, and then show the missed
calls.
*1 KX-TGE230/KX-TGE240 series: page 3
Wall mounting
Note:
RMake sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
Base unit
1Lead the AC adaptor cord and telephone
line cord through the hole in the wall
mounting adaptor in the direction of the
arrow.
2Tuck the telephone line cord inside the
wall mounting adaptor (A). Connect the
AC adaptor cord and telephone line cord
(B).
1
AC adaptor cord
A
B
1
For assistance, please visit http://www.panasonic.com/help 47
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf47 47 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg30.png)
3Insert the hooks on the wall mounting
adaptor into holes (
1
) and (
2
) on the
base unit.
12
1
2
4Adjust the adaptor to hold the base unit,
then push it in the direction of the arrow
until it clicks into place.
5Mount the unit on a wall then slide down
to secure in place.
1
AC adaptor cord
RThis product is compliant with the
following wall phone plate sizes (2
types).
2
83 mm (3 1/4 inches)
3
102 mm (4 inches)
Fit the slots of the unit onto the
corresponding wall phone plate tabs
for (
4
) and (
5
) respectively.
1
5
4
23
4
5
48 For assistance, please visit http://www.panasonic.com/help
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf48 48 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg31.png)
To remove the wall mounting adaptor
While pushing down the release levers (A),
remove the adaptor (B).
B
AA
Charger
Drive the screws (
1
) (not supplied) into the
wall.
2
27.2 mm (1 1/16 inches)
1
2
For assistance, please visit http://www.panasonic.com/help 49
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf49 49 2013/11/22 14:22:29
![](/img.php?id=2144795&img=bg32.png)
Error messages
Display message Cause/solution
Ask phone
company for
VM access #
RYou have not stored the voice mail access number. Store the
number (page 46).
Base no power
or
No link. Re-
connect base
AC adaptor.
or
No link.
RThe handset has lost communication with the base unit. Move
closer to the base unit and try again.
RUnplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
RThe handset’s registration may have been canceled.
Re-register the handset (page 35).
RWhen “No link.” is displayed during a power failure, place
a handset on the base unit to supply power to the base unit.
Busy RThe called unit is in use.
ROther units are in use and the system is busy. Try again later.
RThe handset you are using is too far from the base unit. Move
closer and try again.
Check tel line RThe supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 10).
Error!! RRecording was too short. Try again.
Invalid RThere is no handset registered to the base unit matching the
handset number you entered.
RThe handset is not registered to the base unit. Register the
handset (page 35).
Requires
subscription
to Caller ID.
RYou must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Use
rechargeable
battery.
RA wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 5, 7.
50 For assistance, please visit http://www.panasonic.com/help
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf50 50 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg33.png)
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem Cause/solution
The handset does not turn on
even after installing charged
batteries.
RPlace the handset on the base unit or charger to turn on
the handset.
The unit does not work. RMake sure the batteries are installed correctly (page 10).
RFully charge the batteries (page 11).
RCheck the connections (page 10).
RUnplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
RThe handset has not been registered to the base unit.
Register the handset (page 35).
I cannot hear a dial tone. RThe base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
RDisconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
I cannot use the Smart function
key even if the indicator is
flashing slowly.
RAnother unit is in use. Wait and try again later.
The base unit beeps. RNew messages have been recorded. Listen to the new
messages (page 40).
Menu list
Problem Cause/solution
The display is in a language I
cannot read.
RChange the display language (page 14).
I cannot register a handset to a
base unit.
RThe maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 35).
For assistance, please visit http://www.panasonic.com/help 51
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf51 51 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg34.png)
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
RBattery charge is low. Fully charge the batteries (page 11).
I fully charged the batteries, but
– still flashes,
– is displayed, or
– the operating time seems to
be shorter.
RClean the battery ends ( , ) and the charge contacts
with a dry cloth and charge again.
RIt is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution
is displayed. RThe handset is too far from the base unit. Move closer.
RThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
RThe handset is not registered to the base unit. Register it
(page 35).
Noise is heard, sound cuts in
and out.
RYou are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
RMove closer to the base unit.
RIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring. RThe ringer volume is turned off. Adjust the ringer volume
(page 18, 29).
RSilent mode is turned on. Turn it off (page 33).
The base unit does not ring. RThe ringer volume is turned off. Adjust the ringer volume
(page 18).
RSilent mode is turned on. Turn it off (page 33).
I cannot make a call. RThe dialing mode may be set incorrectly. Change the
setting (page 16).
I cannot make or answer a call. RAn outside line is being used after a cell locator feature is
used.
– KX-TGE230 series: To end the call, press MLOCATES
CELLN on the base unit.
– KX-TGE240 series: To end the call if someone
answers using the cellular phone, press MZN on the
base unit.
I cannot make long distance
calls.
RMake sure that you have long distance service.
52 For assistance, please visit http://www.panasonic.com/help
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf52 52 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg35.png)
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
RYou must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
RIf your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
RIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
RThe name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
ROther telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
RDepending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
RMove closer to the base unit.
Caller information is not
announced.
RThe handset or base unit’s ringer volume is turned off.
Adjust it (page 18, 29).
RThe Talking Caller ID feature is turned off. Turn it on
(page 29).
RThe number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 44).
RIf the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
The caller list/incoming phone
numbers are not edited
automatically.
RThe Caller ID number auto edit feature is turned off. Turn
it on and try again (page 31).
RYou need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.
RThe phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 38).
Time on the unit has shifted. RIncorrect time information from incoming Caller ID
changes the time. Set the time adjustment to “Manual”
(off) (page 29).
For assistance, please visit http://www.panasonic.com/help 53
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf53 53 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg36.png)
Problem Cause/solution
The 2nd caller’s information is
not displayed during an outside
call.
RIn order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Answering system
Problem Cause/solution
The unit does not record new
messages.
RThe answering system is turned off. Turn it on (page 39).
RThe message memory is full. Erase unnecessary
messages (page 40).
RThe recording time is set to “Greeting only”. Change
the setting (page 44).
RYour service provider/telephone company’s voice mail
service may be answering your calls before the unit’s
answering system can answer your calls. Change the
unit’s number of rings setting (page 44) to a lower value,
or contact your service provider/telephone company.
I cannot operate the answering
system remotely.
RThe remote access code is not set. Set the remote
access code (page 43).
RYou are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 43).
RThe answering system is turned off. Turn it on (page 43).
The unit does not emit the
specified number of rings.
RIf the first ring is turned off, the number of rings decreases
by 1 from the specified number of rings.
Voice mail
Problem Cause/solution
“Voice mail msg. via
phone co.” is shown on the
handset display. How do I
remove this message from the
display?
RThis notification is displayed when your service provider/
telephone company’s voice mail service (not the unit’s
answering system) has recorded a message for you.
Typically you can remove this notification from the display
by listening to the message. To listen to the message, dial
the voice mail number provided by your service provider/
telephone company (for most cases, this will be your own
phone number), and follow the voice instructions.
Depending on your service provider/telephone company,
you may need to remove all messages from your voice
mailbox to remove the notification. You can also remove
this notification by pressing and holding # until the unit
beeps.
54 For assistance, please visit http://www.panasonic.com/help
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf54 54 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg37.png)
Liquid damage
Problem Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
RDisconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
RTo avoid permanent damage, do not use a microwave oven to speed up the drying process.
For assistance, please visit http://www.panasonic.com/help 55
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf55 55 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg38.png)
FCC and other information
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment
is a label that contains, among other
information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided
to the telephone company.
L Registration No.............(found on the
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular plug
is provided with the product. It is designed
to be connected to a compatible modular
jack that is also compliant.
The REN is used to determine the number
of devices that may be connected to a
telephone line. Excessive RENs on a
telephone line may result in the devices not
ringing in response to an incoming call. In
most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain
of the number of devices that may be
connected to a line, as determined by the
total RENs, contact the local telephone
company. For products approved after July
23, 2001, the REN for the product is part of
the product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
But if advance notice isn't practical, the
telephone company will notify the customer
as soon as possible. Also, you will be
advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes
in its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted
service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment
does not disable your alarm equipment. If
you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section
68.316.
When you hold the phone to your ear, noise
might be heard in your Hearing Aid. Some
Hearing Aids are not adequately shielded
from external RF (radio frequency) energy. If
noise occurs, use an optional headset
accessory or the speakerphone option (if
applicable) when using this phone. Consult
with your audiologist or Hearing Aid
56 For assistance, please visit http://www.panasonic.com/help
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf56 56 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg39.png)
manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate this device.
NOTE:
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce or eliminate
interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8 inches)
or more between the product and all
person’s body.
L This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
L The handset may be carried and operated
with only the specific provided belt-clip.
Other non-tested belt-clips or similar
body-worn accessories may not comply
and must be avoided.
Notice:
L FCC ID can be found inside the battery
compartment or on the bottom of the
units.
For assistance, please visit http://www.panasonic.com/help 57
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf57 57 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg3a.png)
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
58 For assistance, please visit http://www.panasonic.com/help
Useful Information
TGE21x23x24x(en)_1122_ver031.pdf58 58 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg3b.png)
Guía Rápida Española
Conexiones
Unidad base
1
Conecte el adaptador de corriente alterna a la unidad presionándolo firmemente.
2
Enganche el cable para fijarlo.
3
Conecte el adaptador de corriente alterna a la toma de corriente.
4
Conecte el cable de la línea telefónica a la unidad, y después a la toma telefónica de una sola línea
(RJ11C) hasta que escuche un clic.
5
Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.
Nota:
L
Use solo el adaptador de corriente alterna Panasonic PNLV226 que se suministra.
Cargador
1
Conecte el adaptador de corriente alterna a la toma
de corriente.
1
4
5
3
4
2
1
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 59
Guía Rápida Española
TGE21x23x24x(en)_1122_ver031.pdf59 59 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg3c.png)
Instalación y carga de la batería
Cargue aproximadamente durante 7 horas.
Nota:
L
UTILICE SOLO baterías recargables de Ni-MH tamaño AAA (R03) ( ).
L
NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.
L
Confirme que las polaridades estén correctas (
S
,
T
).
L
Cambie el idioma de la pantalla.
L
Confirme que aparezca
“
Carga
ndo”
Sugerencias de operación
Teclas de función
Al oprimir una tecla de función, puede seleccionar
la función que aparece directamente encima de
ella en la pantalla. Preste atención a la pantalla
para ver qué funciones están asignadas a las
teclas de función durante la operación.
KX-TGE210/KX-TGE230 KX-TGE240
Tecla navegadora
v
(Volumen:
{^}
o
{V}
): Ajuste el volumen del
receptor o el altavoz mientras habla.
{
<
}
k
: Vea la entrada del directorio telefónico.
{
>
}
REDIAL (Remarcación): Vea la lista de
remarcación.
{V}
CID (identificador de llamadas): Vea la lista
de personas que llamaron.
Cambio de idiomas (Auricular) (predeterminado: “
English
”)
Cuando instale las baterías por primera vez, es posible que aparezca
“
Date and time Press SELECT
”
.
Oprima
{
OFF
}
para salir.
Idioma de la pantalla
{
MENU
}
(
11
)
s
{
r
}
:
“
Español
”
s
{
GUARDA
}
s
{
OFF
}
Idioma de la guía de voz
Disponible para: series KX-TGE230/KX-TGE240
{
MENU
}
(
112
s
{
r
}
:
“
Español
”
s
{
GUARDA
}
s
{
OFF
}
1
2
().
1
2
{V}
{^}
{<}{>}
−
−
−
−
−
{^}
,
{V}
,
{
<
}
, o
{
>
}
: Navegue por diversas
listas y elementos.
60 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
TGE21x23x24x(en)_1122_ver031.pdf60 60 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg3d.png)
Fecha y hora (Auricular)
1
{
MENU
}
(
1
)
1
2
Introduzca el día, mes y año actuales.
s
{
OK
}
3
Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
4
{
GUARDA
}
s
{
OFF
}
Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para hacer llamadas Marque el número telefónico.
s
{C}
/
{s}
Para contestar llamadas
{C}
/
{s}
/
{
w
}
Para colgar
{
OFF
}
Para ajustar el volumen del receptor
o del altavoz
Oprima
{+}
o
{-}
repetidamente mientras habla.
Cómo hacer una llamada usando la
lista de remarcación
{
>
}
REDIAL
s
{
r
}
: Seleccione el número telefónico deseado.
s
{C}
Para ajustar el volumen del timbre
del auricular
Oprima
{+}
o
{-}
repetidamente para seleccionar el volumen
deseado mientras timbra.
Cómo hacer y contestar llamadas (unidad base: serie KX-TGE240)
Para hacer llamadas
{s}
s
Marque el número telefónico.
Para contestar llamadas
{s}
Para colgar
{s}
Para ajustar el volumen del altavoz Oprima
{+}
o
{-}
repetidamente mientras habla.
Remarcación del último número
marcado
{s}
s
{
REDIAL
}
Para ajustar el volumen del timbre
de la unidad base
Oprima
{+}
o
{-}
repetidamente para seleccionar el volumen
deseado.
Directorio telefónico (Auricular)
Para añadir entradas
1
{
<
}
k
s
{
MENU
}
2
{
r
}
:
“
Agregar Ent. Nueva
”
s
{
SELEC.
}
3
Introduzca el nombre de la persona (máx. 16 caracteres).
s
{
OK
}
4
Introduzca el número telefónico de la persona (máx. 24
dígitos).
s
{
OK
}
5
{
r
}
: Seleccione el grupo deseado.
s
{
SELEC.
}
2 veces
s
{
OFF
}
Para hacer llamadas
{
<
}
k
s
{
r
}
: Seleccione la entrada deseada.
s
{C}
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 61
Guía Rápida Española
TGE21x23x24x(en)_1122_ver031.pdf61 61 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg3e.png)
Sistema contestador de llamadas (unidad base: serie KX-TGE230/KX-TGE240)
Contestador encendido/apagado Oprima
{
ANSWER ON/OFF
}
para encender y apagar el
contestador de llamadas.
Para escuchar mensajes
{
P
}
(PLAY)
Sistema contestador de llamadas (auricular: serie KX-TGE230/KX-TGE240)
Para escuchar mensajes
Para escuchar mensajes nuevos:
{
REPRO.
}
o
{
MENU
}
(
323
Para escuchar todos los mensajes:
{
MENU
}
(
324
Preguntas frecuentes
Pregunta Causa y solución
¿Por qué aparece
_
?
L
El auricular está demasiado lejos de la unidad base. Acérquelo.
L
El adaptador para corriente de la unidad base no está
conectado correctamente. Conecte de nuevo el adaptador para
corriente a la unidad base.
L
El auricular no está registrado en la unidad base. Regístrelo.
1
Auricular:
{
MENU
}
(
13
)
2
Unidad base:
Oprima y mantenga oprimido
{
LOCATOR
}
o
{
HANDSET LOCATOR
}
durante aproximadamente 5
segundos.
3
Auricular:
Oprima
{
OK
}
, y después espere hasta que
suene un pitido largo.
¿Cómo se incrementa el nivel de
volumen del auricular?
L
Oprima la tecla de volumen
{+}
repetidamente mientras habla.
¿Por qué hay ruido o se corta la
conversación?
L
Trate de reubicar la unidad base de forma que se minimice la
distancia al auricular.
L
Si ocurre el mismo problema aunque el auricular se encuentre
enseguida de la unidad base,
visite: http://www.panasonic.com/support
¿Es posible añadir otro auricular
accesorio a mi unidad base?
L
Sí, puede añadir hasta 6 auriculares (incluyendo los que se
venden con su unidad base) a una sola unidad base.
L
Para adquirir auriculares accesorios adicionales (KX-TGEA20),
visite: http://www.pstc.panasonic.com
Los usuarios TTY (usuarios con impedimentos auditivos o del
habla) pueden llamar al 1-866-605-1277.
¿Es posible mantener cargando las
baterías todo el tiempo?
L
Puede dejar el auricular en la unidad base o el cargador en
cualquier momento. Esto no daña las baterías.
¿Cómo se contestan las llamadas en
espera (segunda llamada)?
L
Oprima
{
CALL WAIT
}
cuando escuche el tono de llamada en
espera.
Operaciones básicas
62 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
TGE21x23x24x(en)_1122_ver031.pdf62 62 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg3f.png)
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Purchase Parts, Accessories and Owner’s Manual online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)
Accessory Purchases (United States and Puerto Rico)
For assistance, please visit http://www.panasonic.com/help 63
Appendix
TGE21x23x24x(en)_1122_ver031.pdf63 63 2013/11/22 14:22:30
![](/img.php?id=2144795&img=bg40.png)
Warranty (For United States and Puerto Rico)
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://www.panasonic.com/repair
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid
registered receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Panasonic Telephone Products
Limited Warranty
Mail-In Service--Online
64 For assistance, please visit http://www.panasonic.com/help
Appendix
TGE21x23x24x(en)_1122_ver031.pdf64 64 2013/11/22 14:22:31
![](/img.php?id=2144795&img=bg41.png)
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.
When you ship the product
For assistance, please visit http://www.panasonic.com/help 65
Appendix
TGE21x23x24x(en)_1122_ver031.pdf65 65 2013/11/22 14:22:31
![](/img.php?id=2144795&img=bg42.png)
Index
#3-way conference: 20
AAdditional handset: 35
Alarm: 32
Answering calls: 18
Answering system
Call screening: 44
Erasing messages: 40, 41, 43
Greeting message: 39
Greeting only: 44
Listening to messages: 40, 43
New message alerting: 41
Number of rings: 44
Recording time: 44
Remote access code: 43
Remote operation: 42
Ring count: 44
Toll saver: 44
Turning on/off: 39
Auto talk: 18, 31
BBattery: 10, 11
Booster (Clarity booster): 19
CCall block: 33
First ring: 34
Call share: 20, 31
Call waiting: 19
Call Waiting Caller ID: 19
Caller ID number auto edit: 31, 38
Caller ID service: 37
Caller list: 37
Caller list edit: 38
Cell locator: 21
Chain dial: 25
CID (Caller ID): 37
Conference calls: 20
Control type: 12
Customer support: 31
DDate and time: 14
Dialing mode: 16
Direct command code: 27
Display
Contrast: 30
Language: 14
EEco mode: 11
Equalizer: 19
Error messages: 50
FFlash: 19, 31
GGroups: 25
HHandset
Deregistration: 35
Locator: 20
Name: 35
Registration: 35
Hold: 18
IIntercom: 21
KKey detector: 30, 31
Key tone: 30
LLine mode: 31
MMaking calls: 17
Missed calls: 37
Mute: 18
NNoise reduction: 19
PPause: 17
Phonebook: 24
Power failure (power back-up
operation): 22
RRedialing: 17
Ringer ID: 25
Ringer tone: 29
Rotary/pulse service: 19
SSilent mode: 33
Smart function key (NR key): 15
Speed dial: 26
SP-PHONE (Speakerphone): 17
TTalking Caller ID: 37
Temporary tone dialing: 19
Time adjustment: 29
Transferring calls: 20
Troubleshooting: 51
TTY: 63
VVM (Voice mail): 46
Voice guidance language: 14
Voice mail: 44, 46
Volume
Receiver: 17
Ringer (Base unit): 18
Ringer (Handset): 18, 29
Speaker: 17
WWall mounting: 47
66
Index
TGE21x23x24x(en)_1122_ver031.pdf66 66 2013/11/22 14:22:31
![](/img.php?id=2144795&img=bg43.png)
67
Notes
TGE21x23x24x(en)_1122_ver031.pdf67 67 2013/11/22 14:22:31
![](/img.php?id=2144795&img=bg44.png)
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If your product is not working properly. . .
IMPORTANT!
Visit our Web site: http://www.panasonic.com/help
LFAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Two Riverfront Plaza, Newark, NJ 07102-5490
© Panasonic System Networks Co., Ltd. 2013
Printed in Malaysia *PNQX6358ZA*
*PNQX6358ZA*
PNQX6358ZA PT1113MU0
TGE21x23x24x(en)_1122_ver031.pdf68 68 2013/11/22 14:22:31