Plastoform AC411 Wireless Speaker System User Manual Dell AC411 training material
Plastoform Industries Ltd. Wireless Speaker System Dell AC411 training material
Manual rev1
What is the DELL AC411 Speaker and how does it work
Table of Contents
1. Overview
2. How to Connect the Dell AC411 Speaker to the Dell computer
3. How to pair the Bluetooth code
4. Trouble shooting Dell AC411 Speaker
1. Overview 1.1 Product over view
1.2 Product Labels
1.3 Product Spec
DELL AC411 Speaker
1.1 Product over view
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1. Main unit 1pcs
2. Left satellite 1pcs
3 Right satellite 1pcs
4.RC remote control 1pcs
5.Power adaptor 1pcs
6. AUX In cable 1pcs
7. literature document 1pcs
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View of the RC control
1. Bluetooth icon button
2. Earphone Jack
3. Power button
4. Bass button
5. Volume button
View of the main unit’s rear
1. Right Jack
2. Left Jack
3. DC IN Jack
4. RC IN Jack
5. AUX IN Jack
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2. PPID Label
1.3 Product Spec
General
Model Number AC411
Bluetooth 3.0 Connection Type AUX-IN (3.5mm Jack)
Supported Operating Systems Microsoft Windows 7 SP1 or later, Windows 8
Electrical
Power adaptor 18V 2.5A
Output power 7W+7W +15W continuous RMS power @ ≤ 10%
THD
Physical Characteristics
Main unit L*W*H 141*150*150 mm
Line in cable length 200 mm
RC remote control L*W*H 70*70*17.5 mm
Adaptor cable 179mm
Cable on the RC remote control 200 mm
Weight 2124 g
Environmental
Operating temperature 0 °C to 40 °C
Storage temperature -40 °C to 65 °C
Operating humidity 90% maximum relative humidity,
non condensing
Storage humidity 90% maximum relative humidity,
non condensing
Bluetooth 3.0 Wireless
Radio transmission The baseband transmit data is GFSK Modulated in
the 2.4 GHz ISM band
Range Up to 10m radio range.
No performance degradation up to max radio range
(10 m)
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AC411 offers Customers the opportunity to bring the full range of audio to their workspace while continuing
to take advantage of the reduced footprint presented by their Dell Platform.
NOTE:
The Del l AC411 Speaker will also work with other Music sources such as,
MP3 or Mobile Phones with Ø3.5mm Audio jack.
All the speaker systems connect to the audio ports are in the same way. Refer to the connection diagrams
and quick start Guide for a better understanding of how they operated.
2.
How to Connect the Dell AC411 Speaker to the Dell compute
1. Plug the satellites into the R/L Jack according to the silkscreen on the rear of the main unit.
2. Plug the RC remote control into the RC IN Jack.
3. Plug the AUX IN cable into the AUX IN Jack and with the other side into the 3.5mm jack or earphone
jack on the computer.
4. Connect the adaptor onto the AC411 via the DC IN Jack.
3. How to pair the Bluetooth
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For Win7 operation system
1. Start-> control Panel->Devices and Printers -> click add a device
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Dell AC411
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Dell AC411
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For Win8 operation system
1. Start->Control panel->Devices and Printers
Dell AC411
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2. Click add a device
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Dell AC411
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For other Bluetooth
Pair you Bluetooth devices after searching Dell AC411on you Bluetooth devices.
4. Trouble shooting Dell AC 411 Speaker
The most important aspect of troubleshooting of AC411 is understands that it receives its power from
power adaptor.
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
-Missing items
Troubleshooting Guide:
Packaging Check
Open the box and check if the power adaptor is presented inside the package and check if the adaptor
looks like below photo or not.
US Brazil EU UK
AUS China Korea ARG
Dell AC411
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Check if the main unit is placed in the packing
Check if the two satellites (right and left satellite) are presented at the packing.
Check if the RC remote is placed in the packing
Check if the AUX IN cable is placed in the packing
Check all packaging literatures are presented inside the package or not
1. Main unit 1pcs
2. Left satellite 1pcs
3 Right satellite 1pcs
4.RC remote control 1pcs
5.Power adaptor 1pcs
6. AUX In cable 1pcs
7. literature document 1pcs
Look inside the packaging again. If any items missed please require form the retailer.
- AC411 not function properly and no sound.
Troubleshooting Guide:
AC411 is in the power on with no LED on.
1. Once the adaptor plugged in, observe if the white LED on the AC411 lights up after pressing the power
button.
i. If the LED is not lighted, check if the wall socket is faulted. Replace a known good wall socket.
ii. If the LED is not lighted, check if the adaptor had been plugged onto the AC411 or not
iii. If no light is observed after doing the above two steps then the power adaptor is defective, please
replace a good one.
2. Light is observed
i. The AC411 dose not work properly in the AUX in mode
you still have a function problem when play at Aux in mode, please check if the Aux in plug is plugged into the
AUX IN Jack rightly and make sure the satellites are connected rightly and AC411 is at Aux in mode, the
Bluetooth LED (blue LED) is off.
ii. The AC411 does not work properly in Bluetooth mode
Please check if your Bluetooth device is in the Bluetooth mode
Please Check if the AC411’s LED flashes quickly in Blue or not
If all those are ok please restart the AC411 and pair it again
Or else the AC411 is defective
The AC411does not work properly - for Windows 7 and Windows 8 OS
(1)The AC411 is NOT detected in the Devices and Printers List
If AC411 does not show on the Device manager panel after paired.
Please power off the AC411 then power on it again and make sure the AC411 is in the Bluetooth mode. Re- pair
the AC411 with the computer again
(2) The AC411 is present in Device Manager without errors
The AC411 is present in the Device Manager without errors. This means the AC411 can be detected by the
system.
1. Check the function of the AC411 if it already works normally
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2. If the AC411 still does not work, try to replace the AC411 with a known good Speaker
- AC411 Distorted Sound
Troubleshooting Guide:
1. AUX in mode
Clear out all obstructions between the AC411 and the user.
Confirm that the audio AUX IN plug is completely inserted into the jack of the AUX IN and the sound card.
Set all volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the volume level to lower by rotating the AC41’s knob counter-clockwise.
Clean and reset all cables again. (E.g. power cable, satellite cable, remote control cable, AUX IN cable)
Test the AC411 speaker using another audio source (for example, a portable CD player or MP3).
Ensure no loose objects are touching the speaker.
2. Bluetooth mode
Clear out all obstructions between the portable speaker and the user.
Decrease the volume of the audio source.
Turn the volume level to lower by rotating the AC411’s knob counter-clockwise.
Clean and reset cables again. (E.g. power cable, satellite cable, remote control cable)
Turn the bass or wave setting lower.
Ensure no loose objects are touching the speaker.
- Unbalanced Sound Output
Troubleshooting Guide:
Sound from only one side of portable speaker
Clear any obstructions between the portable speaker and the user.
Confirm that the satellite speaker or the audio line-in plug is completely inserted into the jack of the sound
card or audio source.
Set Windows audio balance controls (L-R) to their midpoints.
Clean and reset all cables again.
Test the AC411 speaker using another audio source (for example, a portable CD player or MP3)
-Weak Volume Output
Troubleshooting Guide:
1. Volume is too low
Clear any obstructions between the portable speaker and the user.
Turn the volume to higher level by rotating the knob clockwise.
Set all Bluetooth device or Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the AC411 speaker using another audio source (for example, a portable CD player, MP3 or mobile
phone).
-Buzzing Noise from Dell AC411 Speaker
Troubleshooting Guide:
Is the AC411 Speaker properly putted on the desk and no obstructions?
Make sure that there is no loose objects is hanging or touching the AC411
Try reducing the volume to lower level by rotating the knob counterclockwise
Make sure the wires does not interfere with the speaker
-Headphone no sound or distortion
Troubleshooting Guide:
Headphone distortion
Is the Headphone Aux-in cable properly plugged in?
Check if the Headphone plug is properly inserted into AC411’s Headphone jack.
Check if the music file is not distorted when playing without the headphone or connecting a known good
headphone
1. Headphone No Sound in the AUX in mode
External Audio source not playing music and volume is 0%
Check if the platform Music Player or external Audio Source is playing music
Check if the Audio Source and the Dell AC411’s volume are not set to 0%
2. Headphone No Sound in Bluetooth mode
Check if the platform Music Player or external Audio Source is playing music
Check if the Audio Source and the Dell AC411’ volume is not set to 0%
Make sure Bluetooth is connected properly
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the use r’s authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of th e FCC Rules. These limits are
designed to provide reasonable protection against h armful interference in a
residential installation. This equipment generates , uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to rad io communications.
However, there is no guarantee that interference wi ll not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by tu rning the equipment off and
on, the user is encouraged to try to correct the in terference by one or more of the
following measures:
� Reorient or relocate the receiving antenna.
� Increase the separation between the equipment and r eceiver.
� Connect the equipment into an outlet on a circuit d ifferent from that to which
the receiver is connected.
� Consult the dealer or an experienced radio/TV techn ician for help .
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions : (1) this device may not cause harmful interference, and
(2) this device must accept any interference receiv ed, including interference that
may cause undesired operation.
Shielded cables must be used with this unit to ensu re compliance with the Class
B FCC limits.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation
is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the transmitter
by Industry Canada. To reduce potential radio interference to other users, the
antenna type and its gain should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur
radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inf
érieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les
risques de brouillage radioélectrique à l'intention des autres utilisateurs, il
faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonn
ée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement
d'une communication satisfaisante.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux
appareils radio exempts de licence. L'exploitation est autoris é e aux deux
conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le fonctionnement.
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English
FCC Warning:
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user's authority to operate
the
equipment.
NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and
on, the user is encouraged to try to correct the interference by one or more of
the
following measures:
_ Reorient or relocate the receiving antenna.
_ Increase the separation between the equipment and receiver.
_ Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
_ Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the
following two conditions : (1) this device may not cause harmful interference,
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English
and
(2) this device must accept any interference received, including interference
that
may cause undesired operation
Safety Warning: