Tyco Safety Canada 119057 Wireless Security System User Manual 29007827R001 SCW9055 57 1 0 UM ENG
Digital Security Controls Ltd. Wireless Security System 29007827R001 SCW9055 57 1 0 UM ENG
user manual
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Self Contained Wireless Alarm System
SCW9055/SCW9057 v1.0 User Manual
WARNING: This manual contains information on limitations regarding product use and
function and information on the limitations as to liability of the manufacturer.
The entire manual should be carefully read.
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FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved by Digit-
al Security Controls could void your authority to use this equipment.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential in-
stallation. This equipment generates, uses and can radiate radio frequency ener-
gy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be deter-
mined by turning the equipment off and on, the user is encouraged to try to cor-
rect the interference by one or more of the following measures:
• Re-orient the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult a dealer or experienced radio/television technician for help.
The user may find the following booklet prepared by the FCC useful: "How to
Identify and Resolve Radio/Television Interference Problems". This booklet is
available from the U.S. Government Printing Office, Washington D.C. 20402,
Stock # 004-000-00345-4.
IMPORTANT INFORMATION
This equipment complies with Part 68 of the FCC Rules and, if the product was
approved July 23, 2001 or later, the requirements adopted by the ACTA. On the
top side of this equipment is a label that contains, among other information, a
product identifier. If requested, this number must be provided to the Telephone
Company.
Product Identifier: US:F53AL01B9057
USOC Jack: RJ-31X
Telephone Connection Requirements
A plug and jack used to connect this equipment to the premises wiring and tele-
phone network must comply with the applicable FCC Part 68 rules and require-
ments adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible mod-
ular jack that is also compliant. See installation instructions for details.
Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices
not ringing in response to an incoming call. In most but not all areas, the sum of
RENs should not exceed five (5.0). To be certain of the number of devices that
may be connected to a line, as determined by the total RENs, contact the local
Telephone Company. For products approved after July 23, 2001, the REN for
this product is part of the product identifier that has the format US:
AAAEQ##TXXXX. The digits represented by ## are the REN without a deci-
mal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately
shown on the label. REN = 0.1B
Incidence of Harm
If this equipment (SCW9055/SCW9057) causes harm to the telephone network,
the telephone company will notify you in advance that temporary discontinuance
of service may be required. But if advance notice is not practical, the Telephone
Company will notify the customer as soon as possible. Also, you will be advised
of your right to file a complaint with the FCC if you believe it is necessary.
Changes in Telephone Company Equipment or Facilities
The Telephone Company may make changes in its facilities, equipment, opera-
tions or procedures that could affect the operation of the equipment. If this hap-
pens the Telephone Company will provide advance notice in order for you to
make necessary modifications to maintain uninterrupted service.
Equipment Maintenance Facility
If trouble is experienced with this equipment (SCW9055/SCW9057) for repair
or warranty information, contact the facility indicated below. If the equipment is
causing harm to the telephone network, the Telephone Company may request
that you disconnect the equipment until the problem is solved. This equipment
is of a type that is not intended to be repaired by the end user.
DSC c/o APL Logistics 757 Douglas Hill Rd., Lithia Springs, GA 30122
Additional Information
Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for
information.
Alarm dialling equipment must be able to seize the telephone line and place a
call in an emergency situation. It must be able to do this even if other equipment
(telephone, answering system, computer modem, etc.) already has the telephone
line in use. To do so, alarm dialling equipment must be connected to a properly
installed RJ-31X jack that is electrically in series with and ahead of all other
equipment attached to the same telephone line. Proper installation is depicted in
the figure below. If you have any questions concerning these instructions, you
should consult your telephone company or a qualified installer about installing
the RJ-31X jack and alarm dialling equipment for you.
INDUSTRY CANADA STATEMENT
NOTICE: This product meets the applicable Industry Canada technical spec-
ifications.
Le présent materiel est conforme aux specifications techniques applicables d’In-
dustrie Canada.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.
L'indice d'équivalence de la sonnerie (IES) du présent matériel est de 0.1.
The Ringer Equivalence Number is an indication of the maximum number of de-
vices allowed to be connected to a telephone interface. The termination on an in-
terface may consist of any combination of devices subject only to the requirement
that the sum of the RENs of all the devices does not exceed five.
L’indice d’équivalence de la sonnerie
(IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés
à une interface téléphonique. La terminaison d’une interface peut consister en une
combinaison quelconque de dispositifs, à la seule condition que la somme d’in-
dices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.
The term ’IC:’ before the radio certification number only signifies that Industry
Canada technical specifications were met.
Certification Number IC: 160A-9057 (models SCW9055-433/SCW9057-433)
Certification Number IC: 160A-9057G (models SCW9055(D)(G)(SM)-433/
SCW9057(D)(G)(SM)-433)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
The SCW9055(X)-433 and SCW9057(X)-433 have been investigated by UL and
ULC and found in compliance with the listing requirements for Residential Fire
and Burglary applications in accordance with the following standards: UL985,
UL1023, UL1635, ULC-S545 and ORD-C1023.
This publication covers the following models:
Telephone
Computer
Telephone
Telephone
Fax Machine
Alarm Dialing
Equipment
RJ-31X
Jack Unused
RJ-11 Jack
Telephone
Line
Network
Service
Provider's
Facilities
Customer Premises Equipment and Wiring
Unused
RJ-11 Jack
Network
Demarcation
Point Answering
System
• SCW9055-433/868 • SCW9055G-433/868 • SCW9055G-SM-433/868 • WT4901
• SCW9057-433/868 • SCW9057G-433/868 • SCW9057G-SM-433/868 • WT8901
• SCW9055D-433/868 • SCW9055D-SM-433/868 • WT5500-433/868 • WT4911
• SCW9057D-433/868 • SCW9057D-SM-433/868 • WT5500P-433/868 • WT8911
• SCW9055I-433/868 • SCW9055I-SM-433/868 • WT4989 • PT4
• SCW9057I-433/868 • SCW9057I-SM-433/868 • WT8989 • PT8
NOTE: The 868 MHz models are not UL/ULC listed.
NOTE: Only these models shall be used with UL/ULC listed systems: SCW9055-433, SCW9057-433,
SCW9055G-433, SCW9057G-433, WT5500-433, WT5500P-433, WT4901, WT4911, WT4989 and
PT4. Only certain models of SCW9055/57 include the SMS features, check with your installer.
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This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). Le fonctionnement est soumis aux deux
conditions suivantes: (1) cet appareil ne peut pas provoquer d'interférences et (2) cet appareil doit accepter toute interférence,
y compris les interférences qui peuvent causer un mauvais fonctionnement de l' appareil.
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About Your Security System 2
Fire Detection (must be enabled by Installer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Carbon Monoxide Detection (must be enabled by Installer) . . . . . . . . . . . . . . . . . . . . . . . . 2
Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
General System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keypad Controls & Indicators 3
Language Selection 3
Arming and Disarming the System 3
Stay Arming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Night Arming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Silent Exit Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Away Arming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Quick Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Siren Sounds After Away Arming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Disarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Remote Arming and Disarming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Emergency Keys 5
When Alarm Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Intrusion (Burglary) Alarm Continuous Siren. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Fire Alarm Pulsed Siren 5
Carbon Monoxide Alarm (for future use, to be activated by your installer) 5
Audio Operation 5
2-Way/1-Way Audio Operation (SCW9057 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Two-Way Audio Operation Over GSM (SCW9057G only) . . . . . . . . . . . . . . . . . . . . . . . . . 6
Time & Date Programming 6
Bypassing Zones 6
Trouble Conditions 7
Alarm Memory 8
Door Chime 8
Access Code Programming 8
Access Codes [][5][Master Code] (when disarmed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
User Code Attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Inherent Attributes (all codes except installer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Zone Bypassing Attribute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote Access Attribute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Bell/Siren Squawk Attribute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Erasing an Access Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Proximity Tag Enrollment (PT4/PT8) 9
User Function Commands 10
Changing Brightness/Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Ambient Light Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing the Buzzer Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Viewing the Event Buffer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing Voice Dialer and SMS Phone Numbers 11
Late to Open 12
SMS (Short Message Service) Notification 12
The SMS Notification Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
SMS Remote Access Connection Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
On-board LCD SMS Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Two-Way Wireless Key (WT4989, WT8989) 13
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
WT4989/WT8989 Status Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Buzzer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Keylock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Testing Your System 14
Siren and Keypad Display Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Walk Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Allowing Computer Access to your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Reference Sheets 15
Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Sensor / Zone Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Voice Dialer and SMS Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Keypad Quick Guide 17
Guidelines for Locating Smoke & CO Detectors 18
Household Fire Safety Audit 21
Fire Escape Planning 21
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Always ensure you obtain the latest version of the User Guide. Updated versions of this User
Guide are available by contacting your distributor.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock and/or injury, observe the following:
• Do not spill any type of liquid on the equipment.
• Do not attempt to service this product yourself. Opening or removing the cover may expose you
to dangerous voltage or other risk. Refer servicing to qualified service personnel. Never open
the device yourself.
• Do not touch the equipment and its connected cables during an electrical storm; there may be
a risk of electric shock from lightning.
• Do not use the Alarm System to report a gas leak if the system is near a leak.
REGULAR MAINTENANCE AND TROUBLESHOOTING
Keep your Alarm Controller in optimal condition by following all the instructions that are included
within this manual and/or marked on the product.
CLEANING
• Clean the units by wiping with a damp cloth only.
• Do not use abrasives, thinners, solvents or aerosol cleaners (spray polish) that may enter
through holes in the Alarm Controller and cause damage.
• Do not use any water or any other liquid.
• Do not wipe the front cover with alcohol.
TROUBLESHOOTING
Occasionally, you may have a problem with your Alarm Controller or telephone line. If this hap-
pens, your Alarm Controller will identify the problem and display an error message. Refer to the
provided list when you see an error message on the display. If additional help is required, con-
tact your distributor for service.
WARNING: This equipment, Alarm System SCW9055/57 shall be installed and used within an
environment that provides the pollution degree max 2 and over-voltages category II non-hazard-
ous locations, indoor only. It is designed to be installed, serviced and/or repaired by service per-
sons only [service person is defined as a person having the appropriate technical training and
experience necessary to be aware of hazards to which that person may be exposed in perform-
ing a task and of measures to minimize the risks to that person or other persons]. For EU and
Australian markets, the equipment is permanently connected; an accessible disconnect device
shall be incorporated into the building installation wiring. For North America the equipment is
using a direct plug-in connection; the socket outlet shall be installed near the SCW9055/57 and
shall be easily accessible. The plug of the direct plug-in transformer serves as the disconnect
device.
NOTE: There are no parts replaceable by the end-user within this equipment, except for the
keypad batteries and the WT4901/8901, WT4989/8989 batteries.
WARNING: Never obstruct the access to the socket-outlet to which this equipment is con-
nected. These safety instructions should not prevent you from contacting the distributor and/or
the manufacturer to obtain any further clarification and/or answers to your concerns.
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About Your Security System
Read this manual carefully and have your installer instruct you on your system's operation and
on which features have been implemented in your system. All users of this system should be
fully instructed in its use. Fill out the "System Information" page with all of your zone information
and access codes, and store this manual in a safe place for future reference.
NOTE: Please consult your installer for further information regarding the false alarm reduction
features built into your system, as not all are covered in this manual.
Fire Detection (must be enabled by Installer)
This equipment is capable of monitoring fire detection devices such as smoke detectors and
providing a warning if a fire condition is detected. Good fire detection depends on having an
adequate number of detectors placed in appropriate locations. This equipment should be
installed in accordance with NFPA 72 (N.F.P.A., Batterymarch Park, Quincy MA 02269). Please
read the Family Escape Planning guidelines in this manual.
Carbon Monoxide Detection (must be enabled by Installer)
This equipment is capable of monitoring carbon monoxide detectors and providing a warning if
carbon monoxide is detected. Please read the Family Escape Planning guidelines in this man-
ual and instructions that are available with the carbon monoxide detector.
Testing
To ensure that your system continues to function as intended, you must test your system weekly.
Please refer to the "Testing your System" section in this manual. If your system does not function
properly, call your installing company for service.
Monitoring
This system is capable of transmitting alarms, troubles, and emergency information to a central
station. If you initiate an alarm by mistake, immediately call the central station to prevent an
unnecessary response.
NOTE: The monitoring function must be enabled by the installer before it can become functional.
NOTE: This system has a communicator delay of 30 seconds. This function can be deleted, or
it can be increased up to a maximum of 45 seconds by the installer.
NOTE: Ensure that your installer verifies that your system is compatible with the Central Station
Receiver format at yearly intervals.
Maintenance
With normal use, the system requires minimum maintenance. Note the following points:
• Do not wash the security equipment with a wet cloth. Light dusting with a slightly moistened
cloth should remove normal accumulations of dust.
• Replace the standby battery every 3-5 years.
NOTE: Do not attempt to replace the battery or open the enclosure; there is a risk of electric
shock and/or fire.
• For other system devices such as smoke detectors, motion detectors, glassbreak detectors or
door/window contacts, consult the manufacturer’s literature for testing and maintenance
instructions.
General System Operation
Your security system comprises an integrated alarm control/keypad and various sensors and
detectors. The keypad is mounted by the main entry/exit location. The system is self-contained;
electronics and standby battery are housed within the keypad unit.
NOTE: Only the installer or service professional should have access to the system.
The security system has several zones of area protection. Each of these zones communicates
to a single wireless sensor (motion detectors, glassbreak detectors, door contacts, etc.) or to
one or more hard-wired sensors. A sensor in alarm is indicated by messages on the LCD.
Additional features include Automatic Inhibit (Swinger Shutdown) for Alarm; Tamper and Trouble
signals after 3 occurrences in a given set period; SMS interactive operation*; and a Programma-
ble Keypad Lockout option.
For SIA CP-01 classified installations, the swinger shutdown feature is programmed such that
one or two trips will shut down the zone. The zone will be restored after a manual reset (by
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3
entering the access code at the time of disarming the alarm system) or it will be reset automati-
cally after 48 hours with no trips on any zones.
NOTE: (*) The SMS features was not investigated by UL/ULC.
Keypad Controls & Indicators
IMPORTANT NOTICE
A security system cannot prevent emergencies. It is only intended to alert you and your central
station (if applicable) to an emergency situation. Security systems are generally very reliable
but they may not work under all conditions and they are not a substitute for prudent security
practices or life and property insurance. Your security system must be installed and serviced by
qualified security professionals. These professionals can instruct you on the level of protection
that has been provided and on system operations.
NOTE: When the keypad is in Sleep Mode it is saving battery life e.g., backlighting, LCD
message display will not be turned on until there is a specific reason: a key is pressed, entry
delay is started. In this mode the keypad is still functioning and nothing will be visible; however
if desired, your installer can enable the product to show the armed status while in Sleep Mode.
Language Selection
Your system can display messages in different languages.
1. Press and hold both [<][>] buttons simultaneously for 2 seconds.
2. Using the [<][>] buttons, scroll through the available languages.
3. Press [] to select your desired language.
Arming and Disarming the System
Stay Arming
Stay arming will bypass the interior protection (i.e., motion sensors) and arm the perimeter of
the system (i.e., doors and windows). Close all sensors (i.e., stop motion and close doors). The
Ready ( ) indicator will illuminate.
Press and hold the Stay button until it beeps (approx. 2 seconds. Enter your access code,
do not leave the premises. During the setting state (Exit Delay active), the Armed ( ) and
Ready ( ) indicators will illuminate.
When the exit delay is completed, the alarm system is armed/set and this is indicated on the
keypad as follows: the Ready ( ) indicator will turn off, the Armed ( ) indicator will remain on.
The Armed ( ) indicator and a bypass message will be displayed. The system will automati-
cally ignore bypassed zones (i.e., motion sensors).
NOTE: Your installer can program a function key on the keypad to allow you to arm the system
in Stay mode instantly. This allows you to activate Stay Arming by holding down the function key
for 2 seconds. The system arms immediately with no beeps sounding and no exit delay. This
feature must not be used in CP-01 installations.
Stay
Away
Chime
Bypass
Exit
3
6
9
#
2
5
8
0
1
4
7
*
✔
LED Indicators
Ready
Armed
Trouble
Power
Function Keys
Away
Arm
Stay
Arm
Chime
Bypass Zones
Quick Exit
X
O
Previous Screen
Selects Option
Scroll Keys
Fire Key
Auxiliary Key
Panic Key
2x16 LCD
<>indicates user can
scroll through options
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NOTE: For SIA CP-01 listed panels, the Stay Arming Exit Delay will be twice as long as the Away
Arming Exit Delay.
NOTE: If your system is installed in accordance with SIA CP-01 Standard for False Alarm
Reduction, then the security system will arm in the Stay Armed mode if the exit delay time expires
and no exit has been made.
Night Arming
To night arm the system when it has been armed in Stay mode, press [][1] at the keypad. All
interior zones will now be armed except for devices programmed as Night zones.
NOTE: Your installer can also program a function key on the keypad to allow you to arm the
system in Night mode. This allows Night arming to be activated by holding down the function
key for 2 seconds.
Night zones are only armed in Away mode; this permits limited movement within the premises
when the system is fully armed. Ensure that your installer has provided you with a list identifying
zones programmed as night zones.
When the interior zones are activated (i.e., [][1]) you must enter your access code to disarm
the system in order to gain access to interior areas that have not been programmed as night
zones.
Silent Exit Delay
If the system is armed using the Stay button or using the "No Entry" Arming method ([][9]
[Access Code]), the keypad buzzer will be silenced and the exit time will be doubled for that
exit period only. (CP-01 only)
Away Arming
Close all sensors (i.e., stop motion and close doors). The Ready ( ) indicator should be on.
To arm, press and hold the Away button for 2 seconds and/or enter your access code or press
[][0] to Quick Arm.
During the setting state (exit delay active) the Armed ( ) and Ready ( ) indicators will turn on,
and the keypad will sound one beep per second. You now have ___ seconds to leave the prem-
ises (please check with your installer to have this time programmed). A keypad buzzer, whose
pulsating rate is distinct, will sound during the last ten seconds of the exit delay to warn per-
son(s) that the exit delay is running out. To cancel the arming sequence, enter your access
code.
When the exit delay is completed, the alarm system is armed and this is indicated on the key-
pad display as follows: the Ready ( ) indicator will turn off, the Armed ( ) indicator will remain
on and the keypad will stop sounding.
NOTE: The system can also be armed/disarmed with a wireless key and with prox tags. Refer
to the "Proximity Tags" and "Two-Way Wireless Key" sections for more details.
NOTE: If your system is installed in accordance with SIA CP-01 Standard for False Alarm
Reduction, the following holds true: Violation and restoral, followed by a second violation of the
entry/exit zone before the end of the exit delay, will restart the exit delay.
Quick Exit
If the system is armed and you need to exit, use the Quick Exit function to avoid disarming and
rearming the system. Press and hold the Quick Exit button for 2 seconds or press [][0].
You now have 2 minutes to leave the premises. When the door is closed again, the remaining
exit time is cancelled.
Siren Sounds After Away Arming
Audible Exit Fault
In order to reduce false alar
ms, the Audible Exit Fault is designed to notify you of an improper
exit when arming the system. If you fail to securely close the entry/exit door during the pro-
grammed exit delay period, the system will sound the alarm to indicate an improper exit (your
installer will tell you if this feature has been enabled on your system). If this occurs:
1. Re-enter the premises.
2. Enter your access code before the entry delay timer expires, to disarm the system.
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3. Repeat the Away arming procedure, ensuring that the entry/exit door(s) are secured.
Arming Error
An error tone will sound if the system is unable to arm. This will happen if the system is not ready
to arm (i.e., sensors are open), or if an incorrect user code has been entered. If this happens,
ensure all sensors are secure, press [#] and try again.
Disarming
To disarm an armed system (Armed ( ) indicator is On), enter your access code. If your key-
pad is in sleep mode, press any key to wake it up then enter your access code. The keypad will
sound a continuous tone after the entry delay has been initiated by opening the entry/exit door.
Enter your code within _______ seconds to avoid an alarm condition (check with your installer to
have this time programmed).
Disarming Error
If your code is invalid, the system will not disarm and a 2-second error tone will sound. If this
happens, press [#] and try again.
Remote Arming and Disarming
The system can be armed and/or disarmed, if programmed by the installer, using a remote control
device (wireless key). When arming the system using the Arm button on a wireless key, the system
will acknowledge the command by sounding a single bell/siren squawk, if programmed to do so by
the installer. When disarming using the Disarm button on a wireless key, the system will acknowl-
edge the command by sounding two bell/siren squawks. Three squawks, when disarming with the
Disarm button, indicates that an alarm occurred while the system was armed. If you are unsure of
the cause of the alarm, proceed with caution (see section on 2-way Wireless Keys).
Emergency Keys
Press BOTH (Fire), (Auxiliary), or (Panic) buttons for 2 seconds to generate a
Fire, Auxiliary, or Panic alarm. The keypad buzzer will beep indicating that the alarm input has
been accepted and transmission to the central station is underway. The Fire buttons may or may
not sound the siren depending on installer setup.
NOTE: The Fire button can be disabled by the installer.
NOTE: The Auxiliary Alarm button is not intended to be used for medical signals.
When Alarm Sounds
The system can generate 3 different alarm sounds:
• Continuous Siren = Intrusion/Burglary Alarm
NOTE: The WT4911 siren will sound a dual frequency sweeping tone for burglary alarms.
• Temporal / Pulsed Siren = Fire Alarm
• 4 beeps, 5-second pause, 4 beeps = Carbon Monoxide alarm
NOTE: The priority of signals is fire alarm, carbon monoxide alarm then burglary alarm.
Intrusion (Burglary) Alarm Continuous Siren
If you are unsure of the source of the alarm, proceed with caution! If the alarm was acciden-
tal, enter your access code to silence the alarm. If the alarm system is disarmed within the pro-
grammed Abort Window (check with the installer if this option has been enabled on your system
and what is the transmitter delay time programmed), no alarm transmission to the Central Station
will occur. Following the Abort Window there appears a 5-minute Cancel Window, during which
a user can cancel, by entering their access code, an alarm that has been previously transmitted.
A cancel signal will be transmitted to the central station and the alarm system will also announce
that the cancel signal was transmitted. Call your central station to avoid a dispatch.
Fire Alarm Pulsed Siren
Follow your emergency evacuation plan immediately!
If the fire alarm was accidental (burned toast, bathroom steam, etc.), enter your access code to
silence the alarm. Call your central station to avoid a dispatch.
Carbon Monoxide Alarm (must be enabled by your installer)
Activation of your CO alarm indicates the presence of carbon monoxide (CO), which can be
fatal. During an alarm, the red LED on the CO detector flashes rapidly and buzzer sounds with a
repeating cadence of: 4 quick beeps, 5-second pause, 4 quick beeps. If an alarm sounds:
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1. Operate silence button.
2. Call emergency services or your fire department.
3. Immediately move outdoors or to an open door/window.
WARNING: Carefully review your Carbon Monoxide Installation/User Guide to determine the
necessary actions required to ensure your safety and ensure that the equipment is operating cor-
rectly. Incorporate the steps outlined in the guide into your evacuation plan.
2-Way/1-Way Audio Operation (SCW9057 only)
If programmed by the installer, this feature allows the monitoring station to initiate a 2-way audio
(talk/listen) or 1-way audio (listen-in only) session when an alarm has been received. This feature is
used to verify the nature of the alarm or determine the type of assistance required by the occupant.
NOTE: This feature can be initiated only by the monitoring station after an alarm has been
received. The user can not initiate a 2-way audio session.
Time & Date Programming and Temperature Display
Press [][6] then enter your master access code to enter
User Functions. Use the [<][>] buttons to find the menu
option, then press [] to select. Enter the time in 24-hr. for-
mat (HH:MM), followed by the date (MM:DD:YY). Press [#] to
exit programming. If you are viewing a "Loss of Clock" trouble from within the trouble menu
([][2]), press [] to directly enter Date and Time programming (see Trouble Conditions).
The SCW9055/57 panel and WT5500 keypad can also display the outdoor temperature (Faren-
heit or Celsius) from the 2-way outdoor siren. This feature must be enabled by your installer.
NOTE: Your installer may have programmed your system to display the time and date while the
keypad is idle. Press the [#] button to temporarily clear the date and time display if desired.
Bypassing Zones
Use the zone bypassing feature when you need access to a protected area while the system is
armed, or when a zone is temporarily out of service but you need to arm the system. Bypassed
zones will not be able to sound an alarm. As a result, bypassing zones reduces the level of
security. If you are bypassing a zone because it is not working, call a service technician imme-
diately so that the problem can be resolved and your system returned to proper working order.
Ensure that no zones are unintentionally bypassed when arming your system. Zones cannot be
bypassed once the system is armed. Bypassed zones (except for 24-hr zones) are automati-
cally cancelled each time the system is disarmed and must be bypassed again, if required,
before the next arming.
With the system disarmed:
Activating All Bypassed Zones
To remove bypass (all zones):
1. Press [][1], then your access code.
2. Press [0][0].
3. To exit bypassing mode and return to the Ready state, press [#].
Recalling Bypassed Zones
To recall the last set of bypassed zones:
1. Press [][1], then your access code.
2. Press [9][9].
1. Press [] to enter the function menu. The keypad will display the
screen on the right.
2. Press [1] or [].
3. If your system is programmed to require access codes the screen
on the right will be displayed. Enter your 4-digit access code.
4. Scroll to the desired zone number using the [<][>] keys, then
press [] to select the zone or directly enter the 2-digit number of
the zone you wish to bypass (e.g., 0 5 for zone 5).
HH:MM MM/DD/YY
09:06 01/31/10
Press (*) for <>
Zone Bypass
Enter Your
Access Code
Scroll to <>
Bypass Zones
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3. To exit bypassing mode and return to the Ready state, press [#].
Bypass Group
A Bypass Group is a selection of zones programmed into the system. If you bypass a group of
zones on a regular basis, you can program them into a Bypass Group, so that you do not have
to bypass each zone individually. Note that only one Bypass Group can be programmed at a
time.
To program a Bypass Group:
1. Press [][1], then enter your access code.
2. Enter the 2-digit numbers (01-34) of the zones to be included in the Bypass Group or use the
[<][>] buttons to find the zone to be included in the Bypass Group, then press [] to select
the zone.
3. To save the selected zone into the group, press [9][5].
4. To exit bypassing mode and return to the Ready state, press [#].
NOTE: If an access code is required to enter bypassing, only the master code and codes with
Supervisory enabled can set the Bypass Group.
To select a Bypass Group when arming the system:
1. Press [][1], then your access code.
2. Press [9][1]. The next time the system is armed, the zones in this group will be bypassed.
3. To exit bypassing mode and return to the Ready state, press [#].
NOTE: A Bypass Group is only recalled if the system is armed/disarmed after programming the
Bypass Group.
NOTE: This feature is not to be used in UL Listed installations.
Trouble Conditions
When a trouble condition is detected, the Trouble ( ) indicator will turn on and the keypad will
beep every 10 seconds. Press the [#] button to silence the beeps. Press [][2] to view the trouble
condition. The Trouble ( ) indicator will flash. Use the scroll [<][>] keys to view troubles.
Trouble Comments Action
Alternate
Communicator Trouble
Indicates SIM Card Lock, GSM Trouble, Ethernet Trouble,
Central Station Receiver Trouble, Supervision Trouble, and
SMS Config Trouble. Press [<][>] to scroll through individ-
ual troubles.
Call for service.
For Ethernet Trouble
check LAN connec-
tions.
Service Required
(Press [1] for more infor-
mation)
Indicates Low Battery, System Trouble, System Tamper or RF
Jam detected.
Call for service.
Loss of AC Power If the building and/or neighbourhood has lost electrical
power, the system will continue to operate on battery power
for several hours.
Check AC
connection.
Call for service.
Telephone Line Fault The system has detected that the telephone line is discon-
nected.
Call for service.
Failure to
Communicate
The system attempted to communicate with the monitoring
station but failed. This may be due to a telephone line Fault.
Call for service.
Module/Sensor Fault The system is experiencing difficulties with one or more mod-
ule/sensor on the system. Continue to press [5] to navigate
through the zone, keypad, and siren fault menus.
Call for service.
Module/Sensor Tamper The system has detected a tamper condition with one or
more module/sensor on the system. Continue to press [6] to
navigate through the zone, keypad, and siren tamper menus.
Call for service.
Module/Sensor Low Bat-
tery
The system has detected a low battery condition with one or
more module/sensor on the system. Continue to press [7] to
display the zone(s), wireless key(s), keypad(s), siren(s) and
prox tag(s).
See section on Siren
Test. Call for service.
Loss of Time & Date If complete power was lost (AC and Battery), the time and
date will need to be re-programmed. Press [].
Reprogram Time &
Date.
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Alarm Memory
When an alarm occurs, the Alarm Memory message will be displayed. To view which sensor(s)
generated the alarm, press [][3].
For the system keypad use the scroll [<][>] buttons to view the sensors in alarm memory.
Press [#] to exit. To clear the memory, arm and disarm the system.
If an alarm sounded while armed, the system will automatically go to alarm memory when you
disarm the system. In this instance, you should proceed with caution, as the intruder may still be
within the building/premises.
Door Chime
To turn the door chime function on or off, press and hold the Chime button for 2 seconds or
press [][4]. The system will sound 3 beeps to indicate the door chime is on, or one long tone to
indicate that door chime is off.
Access Code Programming
In addition to the master code, you can program up to 16 additional user access codes.
To program User Access Codes:
1. Disarm your system, if it is armed.
2. Press [][5][Master Access Code (i.e., 4-digit or 6-digit code)]; the armed ( ) indicator will
turn on.
3. Enter the 2-digit number to be programmed, this number is used to identify the User Access
Code being entered (e.g., 06 for User Access Code 6; enter 40 for the master access code),
or press the scroll [<][>] buttons to find the specific code and press [] to select.
4. Enter the new 4-digit or 6-digit access code. When programming is complete, enter another
2-digit code to program or press [#] to exit.
The access codes have programmable attributes which allow zone bypassing, duress, supervi-
sor, remote access, or one-time use activation.
On WT5500P keypads, you will be prompted to swipe a prox tag once the last character of the
access code is entered. To delete prox tags, the associated user access code must be deleted
as described, then re-programmed if required.
NOTE: If wireless keys have been programmed then wireless key #1 will log as User Access Code
#1 (if that access code has been programmed). User Access Codes 1-16 will correspond to
wireless keys or prox tags 1-16.
NOTE: When using 6-digit access codes, the minimum number of variations of access codes are
58 823.
Access Codes — [][5][Master Code] (when disarmed)
The [][5] User’s Programming command is used to program additional access codes (see
Access Code Programming).
User Codes - User codes 1-16 are available for the system.
Master Code (Access Code 40) - The master code has all of the attributes listed in the Pro-
grammable Attributes list below except for Duress (2) and One-Time Use (8) and is required to
program all supervisor code attributes.
Supervisor Codes - These codes are always valid when entering the [][5] User Code Pro-
gramming or [][6] User Function sections. However, these codes can only program additional
codes which have equal or lesser attributes. Once programmed, the supervisor codes receive
the master code’s attributes. These attributes are changeable. Any user code can be made a
supervisor code by enabling User Code Attribute 1 (please see below for details).
Blank Display/No
Response
Keypad battery may have discharged beyond the usable
level.
Replace battery (call
for service if trouble
not cleared).
"Panel Response Not
Received" message
The keypad has lost wireless communication with the panel.
Occasional display of this message may be caused by local
radio frequency interference.
If trouble persists,
call for service.
Trouble Comments Action
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Duress Codes - Duress codes are standard user codes that will transmit the Duress Alarm
Reporting Code whenever the code is entered to perform any function on the system. Any user
code can be made a duress code by enabling User Code Attribute 2 (see below for details).
One-Time Use Code -
This code permits temporary access to the system for a 24-hour time
period. During the 24hr period, the temporary user may disarm the system once. There is no
restriction on the number of times the temporary user may arm the system during the time period.
NOTE: Duress codes are not valid when entering [][5], [][6] or [][8] sections.
NOTE: Access codes cannot be programmed as a duplicate or as a “Code +/- 1”.
User Code Attributes
1. The default attributes of a new code will be the attributes of the code used to enter [][5]
whether it is a new code or an existing code being programmed.
2. System Master (Code 40) has Attribute 3 on by default.
NOTE: These attributes are not changeable.
Inherent Attributes (all codes except installer)
Arm / Disarm - Any access code will be valid for arming and disarming the system.
Command Outputs ([][7][1] and [][7][2]) - If these outputs require access code entry, any
access code is valid for performing the [][7][1-2][Access Code] functions on the system.
Programmable Attributes ([][5][Master/Supervisor Code][9][Code])
To program an access code attribute enter [][5][Master/Supervisor Code][9] then [<][>] scroll
to the access code (e.g., 2-digit number 01-16) you want to program. Press [] to select the
access code. Next, scroll [<][>] to the attribute you want to program and press [] (or enter the
attribute #) to enable/disable the attribute.
Zone Bypassing Attribute
This attribute allows the user to manually bypass zones if bypassing requires an access code.
Phone Access Attribute
This attribute allows the user to specify which user access codes can be used for remote
access via SMS notification.
Bell/Siren Squawk Attribute
This attribute is used to determine whether an access code should generate an arming/disarm-
ing squawk when the away function key is pressed on a wireless key. Contact your installer to
have this programmed. The Master code cannot use the Bell/Siren Squawk attribute, but the
code is required to enable the Bell/Siren for other codes.
NOTE: This feature cannot prevent the Arm/Disarming squawks from being generated if an
access code assigned to a wireless key is manually entered at a keypad.
Erasing an Access Code
To erase a code, select the code and enter [] as the first digit. If [] is entered, the system will
delete the code (including the associated prox tag) immediately and the user will be returned to
select another code.
# Attribute # Attribute
1 Supervisor Code 5-6 For Future Use
2 Duress Code 7 Bell/Siren Squawk upon Away Arming/Disarming
3 Zone Bypassing Enabled 8 One-Time Use Code
4 Phone Access
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Proximity Tag Enrollment (PT4/PT8)
Proximity (prox) tag readers are only available on WT5500P keypads. Refer to the label on top
of the keypad to confirm which model you have.
Enrolling Proximity Tags
1. Enter [][5][Master Code] to enter User Code Programming.
2. Scroll to the desired user code (01-16, or 40 for the master code) then press [].
3. Enter your desired 4 or 6-digit user access code. The following message will be displayed
after the user access code is entered:
4. Place the prox tag near the tag reader ( ) at the left side of the display to assign it to the
user code. The following message will be displayed:
5. If an attempt is made to assign a prox tag to an existing user code that has an associated
prox tag, the following message will be displayed.
Select another user code or erase the existing user code and associated prox tag and re-enroll
with the new prox tag. Return to Step 2 for instructions on how to enroll a user code.
NOTE: To exit the process at anytime, press [#].
Erasing a User Code/Proximity Tag
Enter [][5][Master Code], select the desired user code. Enter [] to erase the code and asso-
ciated prox tag. The keypad will display the user number (e.g., 01) with a letter “P” if a user
code has already been programmed and a letter “T” if a code and prox tag have been pro-
grammed.
NOTE: User 40 for the master code cannot be deleted; an attempt to delete this user code will
delete the prox tag only. The prox tag must be re-enrolled before it can be used again.
Proximity Tag Operation
6. Place the prox tag near the tag reader () at the left side of the display to arm/disarm your
system. When arming the system, the following message will be displayed:
7. When disarming the system, the following message will be displayed:
8. If there is an attempt to swipe a prox tag that has not been enrolled, an error tone will sound
and the following message will be displayed:
Return to Step1 for instructions on how to enroll the prox tag.
WARNING: KEEP THE PROXIMITY TAG OUT OF REACH OF SMALL CHILDREN.
THE MATERIALS ASSOCIATED WITH THIS PRODUCT (LITHIUM BATTERIES, ETC.) MUST BE RECY-
CLED ACCORDING TO LOCAL RULES AND REGULATIONS.
Present Tag or
Press # to Exit
Tag Enrolled
Successfully
Duplicate
Tag/User Code
Exit Delay in
Progress
System Disarmed
Invalid Tag
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User Function Commands
Disarm the system then enter [][6][Master Code]. The [][6] command is used to gain access
to the following list of Master functions of the system:
[1] Time and Date - Enter 4 digits for 24hr System Time (HH-MM). Valid entries are 00-23 for
the hour and 00-59 for minutes. Enter 6 digits for the Month, Day and Year (MM-DD-YY).
[2]-[3] For Future Use.
[4] System Test - The system tests siren output: on-board siren – 4 seconds (2 seconds
medium volume, 2 seconds high volume), indoor/outdoor siren – 2 seconds. Keypad lights,
back-up battery pack and communicator are tested.
[5] Enable DLS / Allow Remote System Service - If enabled, the installer can to access
Installer Programming remotely using DLS (Downloading Software). This function provides a
window for telephone ring detection by the alarm system. The DLS window will remain open for
6 hours, during which time the installer will be able to enter DLS an unlimited number of times.
After the 6-hr window has expired, access to programming via DLS will be unavailable until the
window is re-opened.
[6] User Call-up - If enabled by the installer, the panel will make 1 attempt to call the download-
ing computer. The downloading computer must be waiting for the panel to call before down-
loading can be performed.
[7] For Future Use.
[8] User Walk Test - Allows the user to enter the Walk Test mode. See Walk Test on page 16.
[9] Late to Open Enable/Disable - This function enables or disables the Late to Open time pro-
grammed in [0].
[0] Late to Open Time of Day - This function is used to program the time setting enabled in [9].
NOTE: Refer to "Late to Open" section for details.
Changing Brightness/Contrast
When this option is selected, the keypad will allow you to scroll through 4 brightness levels and
10 contrast levels.
1. Press [][6] [Master Code].
2. Use the [<][>] buttons to scroll to either Brightness Control or Contrast Control.
3. Press [] to select the setting you want to adjust.
4. a) Brightness Control: There are 4 backlighting levels. Use the [<][>] buttons to scroll to the
desired level.
b) Contrast Control: There are 10 different display contrast levels. Use the [<][>] buttons to
scroll to the desired contrast level.
5. To exit, press [#].
Ambient Light Sensor
During battery operation, the keypad uses the ambient light sensor ( ) to automatically adjust
the backlighting brightness levels to conserve battery life. This function may be disabled by
your installer.
Changing the Buzzer Level
When this option is selected, the keypad will allow you to scroll through 21 different buzzer lev-
els. A level of 00 disables the buzzer.
1. Press [][6] [Master Code].
2. Use the [<][>] buttons to scroll to Buzzer Control, then press [] to select.
3. There are 21 levels; use the [<][>] buttons to scroll to the desired level. Press [#] to exit.
Viewing the Event Buffer
The event buffer will show you a list of the last 500 events that have occurred on your system.
1. Press [][6][Master Code].
2. To select Event Buffer viewing, press [].
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3. The keypad will display the event number and the time and date. Press [] to switch
between this information and the event details.
4. Use the [<][>] buttons to scroll through the events in the buffer.
5. To exit event buffer viewing, press [#].
Changing SMS Phone Numbers
This section tells you how to program your SMS phone numbers:
1. Enter [][6][Master Code] to enter the Master User Functions of the system.
2. Use the [<][>] buttons to scroll to the SMS programming prompt.
3. Press [] to select the SMS phone numbers or to see your GSM phone number. The following
message is displayed:
• To see your GSM phone number use the [<][>] buttons to scroll to the following message.
Then press [] to view the number.
4. Press to select Phone No. 1. The following 26-digit phone number screen is shown.
5. Program a new phone number or delete an existing phone number as follows:
•To Enter a new telephone number (e.g., 4168889999), enter your numbers starting at
the first F (after the D), see below.
•To Delete an existing phone number, replace the letter D with an F by pressing [][6][]
and then press # to exit. This will delete the phone number.
6. Use the [<][>] buttons to scroll to another Phone No. to be programmed.
7. Repeat from Step 4 to enter more phone numbers. To exit the process at anytime, press [#].
Select Option <>
SMS Programming
Press () for <>
Phone No.1 P
“P” denotes whether the phone number has been
programmed.
Press () for <>
GSM Phone No.
Pressing (
) here shows your GSM number.
DFFFFFFFFFFFFFFF
FFFFFFFFFFFFPH#X
X=1 to 8 to indicate the phone number screen
being programmed.
(e.g., X=1 for Phone No. 1)
D4168889999FFFFF
FFFFFFFFFFFFPH#1
Do Not delete the remaining F’s.
F4168889999FFFFF
FFFFFFFFFFFFPH#1
✱
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Late to Open
This feature allows a user to be notified if their alarm system is not disarmed by a programmed
time of day.
NOTE: The Late to Open feature requires the monitoring station to forward calls to the user. Verify
with the installer whether this function is active.
[9] Late to Open Enable/Disable
The
Late to Open feature
enables or disables the Late to Open time programmed in [0].
It is typically used to track children after school. For example, if the parents get home from work
at 5pm, and a child gets home at 4 p.m. The programmable timer could be set for 4:15 p.m. If
the system is not disarmed at this time an alert would be sent to the monitoring station.
The keypad will display "Late to Open is Enabled" and sound 3 beeps if [9] is pressed within
the User Functions menu when this feature is off. The LCD keypad will display "Late to Open
is Disabled" and sound an error tone if [9] is pressed within the User Functions menu when this
feature is on.
[0] Late to Open Time of Day
This function is used to program the time setting enabled in [9]. This function programs the
"Late to Open" time of day for all 7 days of the week.
• Valid entries for these sections are 00:00 – 23:59.
• Entering 99:99 will disable the Late to Open feature for the current day.
• After entering [][6][Master Code][0], beeps will be sounded and "Press () for < > Sunday"
will be displayed on the keypad.
• Pressing the right scroll [>] button displays the days of the week, from Sunday to Saturday.
While in the Late to Open menu, entering keys 1-7 will also select each day from Sunday to
Saturday, respectively.
•If [] is pressed to select a day of the week, no beeps will be sounded and the keypad will dis-
play "Set 24hr Time" "Enter HH:MM 9999". If [#] is pressed from this menu, the user will be
returned to the previous Late to Open menu.
• If the Alarm System is armed in any mode when the late to open time matches the time of day,
Late to Open will be logged to the event buffer and communicated to the monitoring station.
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SMS (Short Message Service) Notification
SMS Notification occurs when the control panel sends a text message to the user for each sys-
tem event that occurs. These text messages are limited to 32 characters.
NOTE: SMS Notification is not available in North America.
Interactive SMS allows the user to send a text message (in one of 28 languages, depending on
SMS Interactive language selection) to the control panel and perform a set of functions on the
panel. There are 12 pre-defined text message commands available that the user can send to the
control panel. Please refer to the SMS Reference Card to find the text used for other languages.
NOTE: Interactive SMS is available in North America.
The SMS Notification Sequence
The panel will send an SMS notification for every event that the panel can communicate. SMS
notification messages are programmed by your installer from the keypad or by using DLS IV.
Text messages can be programmed in the language of your choice.
There are 8 SMS phone numbers available to support SMS messages. An SMS phone number
can be changed using [*][6][Master Code]. Refer to the Changing SMS Phone Numbers section
for detailed instructions.
SMS Remote Access Connection Sequence
This feature allows you to control your security system remotely via SMS.
1. Determine which action to perform remotely on the panel. Please refer to the SMS Reference
card for details on how to enter the text required.
All SMS remote access functions require an access code, with the exception of the help function.
The
following list is an example of the functions available.
NOTE:
The default text (see SMS Reference card) used to perform each action can be changed for
you by your installer.
2. Compose an SMS message that consists of the function text, a space, and your 4-digit or 6-
digit access code (e.g., “Stay arm”(Function)<space>“2234”(Access Code)) and send it to
your GSM phone number.
3. The panel matches the incoming phone number to one of the phone numbers in its SMS
phone number list.
4. The panel verifies the contents of the SMS message and performs the action.
5. When the action is completed, the panel sends an SMS message containing “function suc-
cessful” back to the user. If the function or access code is invalid, the response will include
“function unsuccessful” in the SMS message.
6. A one hour System Lockout is caused by entering 5 invalid access codes. If you receive the
message “function failed,” the system has locked you out and you must wait one hour before
using SMS remote access, again.
On-board LCD Display SMS Messages
In addition to function commands, you can also send general SMS messages from your mobile
phone that can be displayed on your keypad screen. A 10-second steady tone will sound when
it appears on the keypad display. This message is displayed until you press any button to
clear. The number of key presses required to remove the message is programmed by your in-
staller.
Function
• stay arm • activate command output 2
• away arm • deactivate command output 1
• disarm • deactivate command output 2
• bypass • status request
• unbypass • alarm memory request
• activate command output 1 • help (list of available commands)
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15
Two-Way Wireless Key (WT4989, WT8989)
The two-way wireless key communicates directly with the control panel, performing many of the
functions that a wireless keypad performs. Please refer to the WT4989/8989 operating instruc-
tions for more information.
The WT4989 and WT8989 has 4 function keys programmable for 6 functions each, an LCD icon
display that can display system status using a combination of 7 icons and an internal buzzer.
Unless custom programmed by your installer the functions are as follows:
Function Keys
WT4989/WT8989 Status Display Icons
The table below summarizes the status that can be shown by the WT4989/WT8989 LCD:
Buzzer
Provides an audible confirmation of a pressed button or that a command to the panel has been executed.
Keylock Mode
Ensures that the system is not accidently armed or disarmed by the wireless key.
To lock the keys:
1. Press and hold the Status and Away keys simultaneously for 3 seconds.
2. After 3 seconds, the wireless key will beep and flash the keylock icon ( ) to indicate that
the keys are locked.
To unlock the keys:
1. Press and hold the Status and Away keys simultaneously for 3 seconds.
NOTE: Pressing the Panic key for 3 seconds will also exit Keylock mode.
2. Upon exiting Keylock mode, the status will be automatically displayed.
Status Request - Press this button for 1 second to view the control panel system
status via the LCD display icons.
Stay Arming - Press to arm your system in Stay mode. All perimeter zones are active
but interior zones remain inactive.
Away Arming - Press to arm your system. Interior and exterior zones will be armed.
Disarm - Press to disarm your system.
Panic Alarm -
Press & hold for 3 seconds to create a panic alarm on the security system.
*
Command Output 1 -
Press & hold both buttons at the same time for 3 seconds to
activate the assigned output.
*Command Output 2 - Press & hold both buttons at the same time for 3 seconds to
activate the assigned output.
ICON (S=Steady, F=Flashing)
(S) System Trouble (S) Alarm in Memory
(F) Keylock Enable (F) Active Alarm
(S) Disarmed (F) [][9] Armed - Away
(S) Away - Armed (F) [][9] Armed - Stay
(S) Stay - Armed (F)
[][9]
Armed - Night
(S) Night - Armed (S) Low Battery
(F) Critical Low Battery
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16
Testing Your System
NOTE: Inform your Monitoring Station when you begin and end system testing.
Household fire alarm systems shall be tested by a qualified service technician at least every 3
years in accordance with NFPA72.
It is the user’s responsibility to test the system weekly (excluding smoke detectors). Ensure you
follow all the steps in the two tests below.
NOTE: Should the system fail to function properly, call your installer immediately for service.
Siren and Keypad Display Test
The test activates all display pixels and indicator lights on the keypad and does a 4-second
check of the siren.
1. Press [][6][Master Code][4].
The following will occur:
- The system activates the siren output for 2 seconds followed by full volume alarm for 2 sec-
onds. All display lights and LCD pixels will turn on.
- The Ready, Armed, Trouble and Power LED’s will flash for the duration of the test.
2. To exit the function menu, press [#].
Keypad Low Battery
The flashing trouble icon on a keypad will in-
dicate that keypad has a low battery.
Keypad Battery Replacement
1. Slide the keypad up and out from the mounting
plate/desk stand (removing the screws first if
required). The bay for the four AA batteries is
open and visible at the back of the keypad.
2. Insert the batteries as directed on the back of
the keypad. Ensure the correct polarity is
observed.
3. Slide the keypad back onto the mounting plate /
desk stand.
WT4901/WT8901 Siren Battery Test
To determine which siren has a low battery press and hold the test button, located at the front
of the siren, for 5 seconds.
• If the siren sounds for 4 seconds, the batteries are good.
• If the siren doesn’t sound, the batteries are low.
WT4901/WT8901 Siren Battery Replacement
• Open the front cover and remove old batteries. Once the old batteries are removed, wait 30
seconds before inserting the replacement batteries.
•I
nstall new batteries as shown in the polarity indicated by the engraving. If the batteries are
installed incorrectly, in the reverse polarity, the indoor siren will not work. With typical use, the
WT4901/WT8901 batteries should be replaced every two years.
NOTE: Only use Energizer (4) 1.5V AA alkaline batteries (WT5500, WT4901/WT8901).
DO NOT TRY TO RECHARGE THESE BATTERIES. DISPOSAL OF USED BATTERIES MUST BE
MADE IN ACCORDANCE WITH THE WASTE RECOVERY AND RECYCLING REGULATIONS IN
YOUR AREA.
Walk Test
Walk Test mode allows you to test the operation of each detector in the system. While in Walk Test
mode, the Ready, Armed, and Trouble LED's will flash to indicate that the Walk Test is active. The
Walk Test can be terminated at anytime by re-entering
[][6]
[Master Code][8] on the keypad. The
system will also automatically terminate the Walk Test on completion; it will sound an audible warn-
ing (5 beeps every 10 seconds), beginning 5 minutes before the termination of the test.
1. Before testing, ensure that the system is disarmed and the Ready light is on.
2. Press [#] and close all zones to return the system to the Ready state.
$$
$$
$$
$$
DG009048
Mounting
Holes
Mounting
Holes
Batteries
Plug
Wire
Channel
Tamper
Switch
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17
3. Perform a System Test by following the steps in the previous section.
4. Press [][6][Master Code][8] to initiate the Walk Test.
5. To test the zones, activate each detector in turn (e.g., open each door/window or walk in
motion detector areas).
The System will display the following message when each zone (detector) is activated: "Secure
System Before Arming < >", or "Secure or Arm System". Use the [<][>] buttons to view which
zones are open. The message will disappear when the zones are closed.
Allowing Computer Access to your System
Occasionally, your installer may need to send information to or retrieve information from your
security system. Your installer will do this by having a computer call your system. You may need
to prepare your system to receive this ‘downloading" call. To do this:
Press [][6][Master Code][5] at the keypad. This allows downloading for a limited period of
time. During this time, the system will answer incoming downloading calls. For more information
on this feature, please ask your installer.
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18
Reference Sheets
Fill out the following information for future reference and store this guide in a safe place.
System Information
Enabled?
FIRE AUXILIARY PANIC
For Service
Central Station Information:
Account#: ___________________ Telephone#: __________________
Installer Information:
Company: ___________________ Telephone#: __________________
If you suspect a false alarm signal has been sent to the central monitoring station,
call the station to avoid an unnecessary response.
Battery Installation / Service Date:
________________________
________________________
________________________
Access Codes
Master Code [40]: ______________________ Proximity Tag:
Code Wireless
Key
Prox
Tag Access Code Code Wireless
Key
Prox
Tag Access Code
01 09
02 10
03 11
04 12
05 13
06 14
07 15
08 16
The Entry Delay Time is _______ seconds.
The Exit Delay Time is _______ seconds.
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19
Sensor / Zone Information
SMS Telephone Numbers
Site Identification Message:
GSM Phone Number:
Sensor Protected Area Sensor Type Sensor Protected Area Sensor Type
01 18
02 19
03 20
04 21
05 22
06 23
07 24
08 25
09 26
10 27
11 28
12 29
13 30
14 31
15 32
16 33
17 34
# SMS Phone Number # SMS Phone Number
01 05
02 06
03 07
04 08
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20
Keypad Quick Guide
The following table summarizes the keys, indicators, and most often used commands of the
keypad.
Keypad Keys, Indicators, and Commands
Status Lights
Ready - must be on to arm system. All zones must be secured or bypassed and the system
disarmed for this light to activate.
Armed - indicates system is armed. If the Ready light and the Armed light are both on it indi-
cates an Exit Delay is in progress.
Trouble - On indicates a system malfunction or tamper. Flashing indicates that the keypad
has a low battery condition. Follow the instructions displayed or enter [][2] to view trouble.
The Trouble light will turn off when the trouble is corrected.
AC Power - indicates AC Power is present. The AC Power light will turn off when AC is
absent.
Function Keys
Stay Arms the system in Stay Mode.
Away Arms the system in Away Mode (default).
Bypass Same as pressing [][1] on the keypad.
Chime Same as pressing [][4] on the keypad.
Exit Same as pressing [][0] on the keypad.
Special Keys
Language Selection - Press and hold both buttons simultaneoudfsly for 2 seconds to activate.
Scroll to the desired language. Press [] to select choice.
Fire - Press and hold both buttons for 2 seconds to activate. These keys must be
programmed by the
installer to function.
Auxiliary - Press and hold both buttons for 2 seconds to activate.
Panic - Press and hold both buttons for 2 seconds to activate.
User Commands
Press [] to select, press [<][>] to scroll, press [#] to exit.
PRESS... To ...
Bypass Zones
Press [0][0] Clear Bypass
Press [9][9] Bypass Recall
Press [9][5] Save Bypass
Press [9][1] Recall Save
View System Troubles Scroll to view all troubles
View Alarms in Memory Scroll to view alarms
Chime ON/OFF Turn chime on and off
Program User Codes
Change Attributes
Press [<][>]buttons to scroll to user code. Enter
[Master Code][9][xx] to enter the user code (xx = 1-16).
[1] Supervisor’s Code
[2] Duress Code
[3] Zone Bypassing
[4] Remote Access
[5]-[6] Future Use
[7] Bell/Siren Squawk Output
[8] One Time Use Code
✱
✱
✱
✱
✱
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21
Guidelines for Locating Smoke & CO Detectors
The following information is for general guidance only and it is recommended that local fire
codes and regulations be consulted when locating and installing smoke alarms and CO Alarms:
Smoke Detectors
Research has shown that all hostile fires in homes generate smoke to a greater or lesser extent.
Experiments with typical fires in homes indicate that detectable quantities of smoke precede
detectable levels of heat in most cases. For these reasons, smoke alarms should be installed
outside of each sleeping area and on each storey of the home.
The following information is for general guidance only and it is recommended that local fire
codes and regulations be consulted when locating and installing smoke alarms.
It is recommended that additional smoke alarms beyond those required for minimum protection
be installed. Additional areas that should be protected include: the basement; bedrooms, espe-
cially where smokers sleep; dining rooms; furnace and utility rooms; and any hallways not pro-
tected by the required units.
On smooth ceilings, detectors may be spaced 9.1m (30 feet) apart as a guide. Other spacing
may be required depending on ceiling height, air movement, the presence of joists, uninsulated
ceilings, etc. Consult National Fire Alarm Code NFPA 72, CAN/ULC-S553-02 or other appropri-
ate national standards for installation recommendations.
• Do not locate smoke detectors at the top of peaked or gabled ceilings; the dead air space in
these locations may prevent the unit from detecting smoke.
• Avoid areas with turbulent air flow, such as near doors, fans or windows. Rapid air movement
around the detector may prevent smoke from entering the unit.
• Do not locate detectors in areas of high humidity.
• Do not locate detectors in areas where the temperature rises above 38oC (100oF) or falls
below 5oC (41oF).
Smoke detectors should always be installed in USA in accordance with Chapter 11 of NFPA 72,
the National Fire Alarm Code: 11.5.1.1 Where required by applicable laws, codes, or standards
for a specific type of occupancy, approved single- and multiple-station smoke alarms shall be
installed as follows:
User Commands
User Options Event Buffer
System Test
Time and Date
System Service/DLS
User Call-up
Walk Test
Brightness Control
Buzzer Level Control
SMS Phone Numbers
Contrast Control
Late to Open
PGM Commands If programmed by the installer, can be used to activate events
such as opening/closing garage doors.
Installer Programming Requires a special code.
No-Entry Arming The system will arm in Stay mode after the exit delay expires, the
entry delay is disabled.
Quick Arm/Quick Exit Quick Arm is equivalent to entering your user code.
Quick Exit allows you to exit the premises without disarming the
system.
Keypad Keys, Indicators, and Commands (Continued)
✱
✱
✱
✱
✱
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22
(1) In all sleeping rooms and guest rooms.
(2) Outside of each separate dwelling unit sleeping
area, within 6.4 m (21 ft) of any door to a sleeping
room, the distance measured along a path of
travel.
(3) On every level of a dwelling unit, including base-
ments.
(4) On every level of a residential board and care
occupancy (small facility), including basements
and excluding crawl spaces and unfinished
attics.
(5) In the living area(s) of a guest suite.
(6) In the living area(s) of a residential board and
care occupancy (small facility).
Carbon Monoxide Detectors
Carbon monoxide is colorless, odorless, tasteless, and very toxic. Carbon monoxide gas moves
freely in the air. Suggested locations are in or as near as possible to sleeping areas of the home.
The human body is most vulnerable to the effects of CO gas during sleeping hours. For maxi-
mum protection, a CO alarm should be located outside primary sleeping areas or on each level
of your home. Figure 5 indicates the suggested locations in the home. The electronic sensor
detects carbon monoxide, measures the concentration and sounds a loud alarm before a
potentially harmful level is reached.
Do NOT place the CO alarm in the following areas:
• Where the temperature may drop below -10°C or
exceed 40°C
• Near paint thinner fumes
• Within 5 feet (1.5 meter) of open flame appliances
such as furnaces, stoves and fireplaces
• In exhaust streams from gas engines, vents, flues or
chimneys
• In close proximity to an automobile exhaust pipe; this
will damage the detector
WARNING: PLEASE REFER TO THE CO DETECTOR INSTALLATION AND OPERATING IN-
STRUCTION SHEET FOR SAFETY INSTRUCTIONS AND EMERGENCY INFORMATION.
Figure 1 Figure 2
Figure 3a
Figure 4
Figure 3
GROUN D
FLOOR
BASE MENT
KITC HEN GARAGE
BEDROOM
BEDROOM
BEDROOM
CARB ON M ONO XI DE DETECTOR
Figure 5
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23
Household Fire Safety Audit
Read this section carefully for important information about fire safety.
Most fires occur in the home. To minimize this danger, we recommend that a household fire safe-
ty audit be conducted and a fire escape plan be developed.
1. Are all electrical appliances and outlets in a safe condition? Check for frayed cords, over-
loaded lighting circuits, etc. If you are uncertain about the condition of your electrical appli-
ances or household service, have a professional evaluate these units.
2. Are all flammable liquids stored safely in closed containers in a well-ventilated cool area?
Cleaning with flammable liquids should be avoided.
3. Are fire-hazardous materials (e.g., matches) well out of reach of children?
4. Are furnaces and wood-burning appliances properly installed, clean and in good working
order? Have a professional evaluate these appliances.
Fire Escape Planning
There is often very little time between the detection of a fire and the time it becomes deadly. It is
thus very important that a family escape plan be developed and rehearsed.
1. Every family member should participate in developing the escape plan.
2. Study the possible escape routes from each location within the house. Since many fires occur at
night, special attention should be given to the escape routes from sleeping quarters.
3. Escape from a bedroom must be possible without opening the interior door.
NOTE: Consider the following when making your escape plans:
• Make sure that all border doors and windows are easily opened. Ensure that they are not
painted shut, and that their locking mechanisms operate smoothly.
• If opening or using the exit is too difficult for children, the elderly or handicapped, plans for
rescue should be developed. This includes making sure that those who are to perform the res-
cue can promptly hear the fire warning signal.
• If the exit is above the ground level, an approved fire ladder or rope should be provided as
well as training in its use.
• Exits on the ground level should be kept clear. Be sure to remove snow from exterior patio
doors in winter; outdoor furniture or equipment should not block exits.
• Each person should know of a predetermined assembly point where everyone can be
accounted for (e.g. across the street or at a neighbor’s house). Once everyone is out of the
building, call the Fire Department.
• A good plan emphasizes quick escape. Do not investigate or attempt to fight the fire, and do
not gather belongings as this can waste valuable time. Once outside, do not re-enter the
house. Wait for the fire department.
• Write the fire escape plan down and rehearse it frequently so that should an emergency arise,
everyone will know what to do. Revise the plan as conditions change, such as the number of
people in the home, or if there are changes to the building’s construction.
• Make sure your fire warning system is operational by conducting weekly tests. If you are
unsure about system operation, contact your installer.
• We recommend that you contact your local fire department and request further information on
fire safety and escape planning. If available, have your local fire prevention officer conduct an
in-house fire safety inspection.
DRAFT
IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components
is copyrighted and is purchased under the following license terms:
• This End-User License Agreement (“EULA”) is a legal agreement
between You (the company, individual or entity who acquired the Soft-
ware and any related Hardware) and Digital Security Controls, a divi-
sion of Tyco Safety Products Canada Ltd. (“DSC”), the manufacturer
of the integrated security systems and the developer of the software
and any related products or components (“HARDWARE”) which You
acquired.
• If the DSC software product (“SOFTWARE PRODUCT” or “SOFT-
WARE”) is intended to be accompanied by HARDWARE, and is NOT
accompanied by new HARDWARE, You may not use, copy or install
the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes com-
puter software, and may include associated media, printed materials,
and “online” or electronic documentation.
• Any software provided along with the SOFTWARE PRODUCT that is
associated with a separate end-user license agreement is licensed to
You under the terms of that license agreement.
• By installing, copying, downloading, storing, accessing or otherwise
using the SOFTWARE PRODUCT, You agree unconditionally to be
bound by the terms of this EULA, even if this EULA is deemed to be a
modification of any previous arrangement or contract. If You do not
agree to the terms of this EULA, DSC is unwilling to license the SOFT-
WARE PRODUCT to You, and You have no right to use it.
SOFTWARE PRODUCT LICENSE
The SOFTWARE PRODUCT is protected by copyright laws and
international copyright treaties, as well as other intellectual property
laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.
1. GRANT OF LICENSE This EULA grants You the following rights:
(a) Software Installation and Use - For each license You acquire, You may have
only one copy of the SOFTWARE PRODUCT installed.
(b) Storage/Network Use - The SOFTWARE PRODUCT may not be installed,
accessed, displayed, run, shared or used concurrently on or from different
computers, including a workstation, terminal or other digital electronic device
(“Device”). In other words, if You have several workstations, You will have to
acquire a license for each workstation where the SOFTWARE will be used.
(c) Backup Copy - You may make back-up copies of the SOFTWARE
PRODUCT, but You may only have one copy per license installed at any
given time. You may use the back-up copy solely for archival purposes.
Except as expressly provided in this EULA, You may not otherwise make
copies of the SOFTWARE PRODUCT, including the printed materials
accompanying the SOFTWARE.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS
(a) Limitations on Reverse Engineering, Decompilation and Disassembly - You
may not reverse engineer, decompile, or disassemble the SOFTWARE
PRODUCT, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation. You may not
make any changes or modifications to the Software, without the written
permission of an officer of DSC. You may not remove any proprietary
notices, marks or labels from the Software Product. You shall institute
reasonable measures to ensure compliance with the terms and conditions of
this EULA.
(b) Separation of Components - The SOFTWARE PRODUCT is licensed as a
single product. Its component parts may not be separated for use on more
than one HARDWARE unit.
(c) Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with
HARDWARE, then the SOFTWARE PRODUCT is licensed with the
HARDWARE as a single integrated product. In this case, the SOFTWARE
PRODUCT may only be used with the HARDWARE as set forth in this EULA.
(d) Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You
may not make it available to others or post it on a server or web site.
(e) Software Product Transfer - You may transfer all of Your rights under this
EULA only as part of a permanent sale or transfer of the HARDWARE, provided
You retain no copies, You transfer all of the SOFTWARE PRODUCT (including
all component parts, the media and printed materials, any upgrades and this
EULA), and provided the recipient agrees to the terms of this EULA. If the
SOFTWARE PRODUCT is an upgrade, any transfer must also include all prior
versions of the SOFTWARE PRODUCT.
(f) Termination - Without prejudice to any other rights, DSC may terminate this
EULA if You fail to comply with the terms and conditions of this EULA. In such
event, You must destroy all copies of the SOFTWARE PRODUCT and all of its
component parts.
(g) Trademarks - This EULA does not grant You any rights in connection with any
trademarks or service marks of DSC or its suppliers.
3. COPYRIGHT - All title and intellectual property rights in and to the
SOFTWARE PRODUCT (including but not limited to any images,
photographs, and text incorporated into the SOFTWARE PRODUCT), the
accompanying printed materials, and any copies of the SOFTWARE
PRODUCT, are owned by DSC or its suppliers. You may not copy the
printed materials accompanying the SOFTWARE PRODUCT. All title and
intellectual property rights in and to the content which may be accessed
through use of the SOFTWARE PRODUCT are the property of the
respective content owner and may be protected by applicable copyright
or other intellectual property laws and treaties. This EULA grants You no
rights to use such content. All rights not expressly granted under this
EULA are reserved by DSC and its suppliers.
4. EXPORT RESTRICTIONS - You agree that You will not export or
re-export the SOFTWARE PRODUCT to any country, person, or entity
subject to Canadian export restrictions.
5. CHOICE OF LAW - This Software License Agreement is governed by the
laws of the Province of Ontario, Canada.
6. ARBITRATION - All disputes arising in connection with this
Agreement shall be determined by final and binding arbitration in
accordance with the Arbitration Act, and the parties agree to be bound by
the arbitrator’s decision. The place of arbitration shall be Toronto,
Canada, and the language of the arbitration shall be English.
7. LIMITED WARRANTY
(a) NO WARRANTY - DSC PROVIDES THE SOFTWARE “AS IS” WITHOUT
WARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWARE WILL
MEET YOUR REQUIREMENTS OR THAT OPERATION OF THE
SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
(b) CHANGES IN OPERATING ENVIRONMENT - DSC shall not be responsible for
problems caused by changes in the operating characteristics of the
HARDWARE, or for problems in the interaction of the SOFTWARE PRODUCT
with non-DSC-SOFTWARE or HARDWARE PRODUCTS.
(c) LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF
RISK - IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR
CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S
ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE
AGREEMENT SHALL BE LIMITED TO THE GREATER OF THE
AMOUNT ACTUALLY PAID BY YOU TO LICENSE THE SOFTWARE
PRODUCT AND FIVE CANADIAN DOLLARS (CAD$5.00). BECAUSE
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
(d) DISCLAIMER OF WARRANTIES - THIS WARRANTY CONTAINS THE
ENTIRE WARRANTY AND SHALL BE IN LIEU OF ANY AND ALL
OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) AND OF ALL OTHER
OBLIGATIONS OR LIABILITIES ON THE PART OF DSC. DSC MAKES
NO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS
BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO
ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY
CONCERNING THIS SOFTWARE PRODUCT.
(e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO
CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OF
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR
ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT
LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR
ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE
OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME,
PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDING
CUSTOMERS, AND INJURY TO PROPERTY.
WARNING: DSC recommends that the entire system be completely
tested on a regular basis. However, despite frequent testing, and due to,
but not limited to, criminal tampering or electrical disruption, it is
possible for this SOFTWARE PRODUCT to fail to perform as expected.
DRAFT
WARNING Please Read Carefully
Note to Installers
This warning contains vital information. As the only individual in con-
tact with system users, it is your responsibility to bring each item in this
warning to the attention of the users of this system.
System Failures
This system has been carefully designed to be as effective as possible.
There are circumstances, however, involving fire, burglary, or other
types of emergencies where it may not provide protection. Any alarm
system of any type may be compromised deliberately or may fail to
operate as expected for a variety of reasons. Some but not all of these
reasons may be:
• Inadequate Installation
A security system must be installed properly in order to provide ade-
quate protection. Every installation should be evaluated by a security
professional to ensure that all access points and areas are covered. Locks
and latches on windows and doors must be secure and operate as
intended. Windows, doors, walls, ceilings and other building materials
must be of sufficient strength and construction to provide the level of
protection expected. A reevaluation must be done during and after any
construction activity. An evaluation by the fire and/or police department
is highly recommended if this service is available.
• Criminal Knowledge
This system contains security features which were known to be effective
at the time of manufacture. It is possible for persons with criminal intent
to develop techniques which reduce the effectiveness of these features.
It is important that a security system be reviewed periodically to ensure
that its features remain effective and that it be updated or replaced if it is
found that it does not provide the protection expected.
• Access by Intruders
Intruders may enter through an unprotected access point, circumvent a
sensing device, evade detection by moving through an area of insuffi-
cient coverage, disconnect a warning device, or interfere with or prevent
the proper operation of the system.
• Power Failure
Control units, intrusion detectors, smoke detectors and many other secu-
rity devices require an adequate power supply for proper operation. If a
device operates from batteries, it is possible for the batteries to fail.
Even if the batteries have not failed, they must be charged, in good con-
dition and installed correctly. If a device operates only by AC power,
any interruption, however brief, will render that device inoperative
while it does not have power. Power interruptions of any length are
often accompanied by voltage fluctuations which may damage elec-
tronic equipment such as a security system. After a power interruption
has occurred, immediately conduct a complete system test to ensure that
the system operates as intended.
• Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide sev-
eral years of battery life under normal conditions. The expected battery
life is a function of the device environment, usage and type. Ambient
conditions such as high humidity, high or low temperatures, or large
temperature fluctuations may reduce the expected battery life. While
each transmitting device has a low battery monitor which identifies
when the batteries need to be replaced, this monitor may fail to operate
as expected. Regular testing and maintenance will keep the system in
good operating condition.
• Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could
include metal objects placed on or near the radio path or deliberate jam-
ming or other inadvertent radio signal interference.
• System Users
A user may not be able to operate a panic or emergency switch possibly
due to permanent or temporary physical disability, inability to reach the
device in time, or unfamiliarity with the correct operation. It is impor-
tant that all system users be trained in the correct operation of the alarm
system and that they know how to respond when the system indicates an
alarm.
• Smoke Detectors
Smoke detectors that are a part of this system may not properly alert
occupants of a fire for a number of reasons, some of which follow. The
smoke detectors may have been improperly installed or positioned.
Smoke may not be able to reach the smoke detectors, such as when the
fire is in a chimney, walls or roofs, or on the other side of closed doors.
Smoke detectors may not detect smoke from fires on another level of
the residence or building.
Every fire is different in the amount of smoke produced and the rate of
burning. Smoke detectors cannot sense all types of fires equally well.
Smoke detectors may not provide timely warning of fires caused by
carelessness or safety hazards such as smoking in bed, violent explo-
sions, escaping gas, improper storage of flammable materials, over-
loaded electrical circuits, children playing with matches or arson.
Even if the smoke detector operates as intended, there may be circum-
stances when there is insufficient warning to allow all occupants to
escape in time to avoid injury or death.
• Motion Detectors
Motion detectors can only detect motion within the designated areas as
shown in their respective installation instructions. They cannot discrimi-
nate between intruders and intended occupants. Motion detectors do not
provide volumetric area protection. They have multiple beams of detec-
tion and motion can only be detected in unobstructed areas covered by
these beams. They cannot detect motion which occurs behind walls,
ceilings, floor, closed doors, glass partitions, glass doors or windows.
Any type of tampering whether intentional or unintentional such as
masking, painting, or spraying of any material on the lenses, mirrors,
windows or any other part of the detection system will impair its proper
operation.
Passive infrared motion detectors operate by sensing changes in temper-
ature. However their effectiveness can be reduced when the ambient
temperature rises near or above body temperature or if there are inten-
tional or unintentional sources of heat in or near the detection area.
Some of these heat sources could be heaters, radiators, stoves, barbe-
cues, fireplaces, sunlight, steam vents, lighting and so on.
• Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn
people or waken someone sleeping if there is an intervening wall or
door. If warning devices are located on a different level of the residence
or premise, then it is less likely that the occupants will be alerted or
awakened. Audible warning devices may be interfered with by other
noise sources such as stereos, radios, televisions, air conditioners or
other appliances, or passing traffic. Audible warning devices, however
loud, may not be heard by a hearing-impaired person.
• Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service
or busy for certain periods of time. Also an intruder may cut the tele-
phone line or defeat its operation by more sophisticated means which
may be difficult to detect.
• Insufficient Time
There may be circumstances when the system will operate as intended,
yet the occupants will not be protected from the emergency due to their
inability to respond to the warnings in a timely manner. If the system is
monitored, the response may not occur in time to protect the occupants
or their belongings.
• Component Failure
Although every effort has been made to make this system as reliable as
possible, the system may fail to function as intended due to the failure of
a component.
• Inadequate Testing
Most problems that would prevent an alarm system from operating as
intended can be found by regular testing and maintenance. The com-
plete system should be tested weekly and immediately after a break-in,
an attempted break-in, a fire, a storm, an earthquake, an accident, or any
kind of construction activity inside or outside the premises. The testing
should include all sensing devices, keypads, consoles, alarm indicating
devices and any other operational devices that are part of the system.
• Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for
property or life insurance. An alarm system also is not a substitute for
property owners, renters, or other occupants to act prudently to prevent
or minimize the harmful effects of an emergency situation.
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