Users Manual
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ZXDSL 831AⅡ
User’s Manual
Document version: 201004012-R3.1
Copyright 2006 ZTE Corporation
All rights reserved.
No part of this documentation may be excerpted, reproduced,
translated, annotated or duplicated, in any form or by any
means without the prior written permission of ZTE
Corporation.
ZTE CORPORATION reserves the right to modify this manual
for product upgrade or other causes without notifying users in
advance.
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i
Limited warranty
ZTE warrants that, for one year from the date of delivery by ZTE to
purchaser's designated carrier, the Equipment will remain free from
defects in design, material and workmanship under normal use and
service and will conform in all material respects to the applicable
specifications set forth in purchase order or agreement; ZTE does not
warrant that operation of the Equipment will be error-free or
uninterrupted.
In accordance with ZTE's standard, warranty terms, ZTE shall, at its
option, repair or replace any defective or nonconforming item, provided
that (a) purchaser/End User gives ZTE written notice of the defect or
nonconformity within the warranty period specified above promptly after
Reseller is notified by the End User of the same; and (b) End User
returns the defective item at its expense to ZTE’s nominated Customer
Service Department in accordance with ZTE’s standard parts exchange
procedures.
This warranty does not apply to defects or errors in the Equipment
caused by:(a) reasonable abrasion of equipments; (b)End User’s failure
to follow ZTE’s installation, operation or maintenance instructions or
procedures; (c) End User’s mishandling, misuse, negligence, or
improper installation, uninstall, storage, servicing or operation of the
Equipment; (d) modifications or repairs not made by ZTE or a
ZTE-certified individual;(e) power failures, surges, fire, flood, accident,
actions of third parties or other events outside ZTE’s reasonable control.
(f) usage of products of third Parties, or usage conjunction with third
parties provided that such defects is due to the conjunction;(g) any
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other cause beyond the range of normal usage for equipments. End
User shall assure that Equipment is installed and maintained by ZTE or
ZTE-certified individuals in accordance with ZTE’s certification
procedures; provided that if End User causes or permits services to be
provided by individuals who are not ZTE-certified, the Warranty shall be
void as to all Equipment serviced in breach of this sentence. End User
shall have no right to reject, return, or receive a refund for any
Equipment from ZTE. Any item repaired or replaced by ZTE shall
continue to be warranted for longer of the remainder of the original
warranty period or 90 days from the date the repaired or replaced part
is delivered to the carrier.
THIS WARRANTY (1) IS END USER'S SOLE REMEDY AND ZTE’S
SOLE LIABILITY FOR DEFECTIVE OR NONCONFORMING ITEMS ,
AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED,
IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, UNLESS OTHERWISE REQUIRED
UNDER THE MANDATORY PROVISIONS OF THE CHINESE LAW,
AND (2) IS BETWEEN ZTE AND END USER (AS THE ORIGINAL
PURCHASER FOR END USE) AND MAY NOT BE TRANSFERRED
OR ASSIGNED, BY OPERATION OF LAW OR OTHERWISE,
WITHOUT ZTE’S PRIOR WRITTEN CONSENT.
Limitation of Liability
ZTE SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS OR
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM OR ARISING OUT OF OR IN CONNECTION
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WITH USING OF THIS PRODUCT, WHETHER OR NOT ZTE HAD
BEEN ADVISED, KNEW OR SHOULD HAVE KNOWN OF THE
POSSIBILITY OF SUCH DAMAGES, INCLUDING, BUT NOT LIMITED
TO, LOST PROFITS, COST OF CAPITAL, COST OF SUBSTITUTE
FACILITIES OR EQUIPMENT, ANY DOWNTIME COSTS OR CLAIMS
OF END USERS. THE LIABILITY OF EACH PARTY UNDER
THIS AGREEMENT, WHETHER ARISING OUT OF BREACH OF
CONTRACT (INCLUDING BUT NOT LIMITED TO BREACH OF
WARRANTY) OR TORT (INCLUDING BUT NOT LIMITED TO
NEGLIGENCE AND STRICT LIABILITY) OR UNDER AN
INDEMNIFICATION PROVISION SHALL IN NO EVENT EXCEED THE
AGGREGATE AMOUNT BENIFITED BY ZTE IN THE PRODUCTS
FROM WHICH SUCH LOSS OR DAMAGE DIRECTLY AROSE.
Confidentiality
End User agrees that End User will receive confidential or proprietary
information (“Confidential Information”) in connection with the purchase
and deployment of ZTE Equipment. End User will not disclose ZTE’s
Confidential Information, will use it only for purposes for which it was
disclosed, and must treat it with the same degree of care as it does its
own similar information, but with no less than reasonable care. End
User agrees that the terms herein, the Equipment and all ZTE
documentation is ZTE Confidential Information.
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Contents
Chapter 1 Safety Guidance............................................................1
1.1 Safety Check......................................................................................... 1
1.2 Safety Cautions..................................................................................... 1
Chapter 2 Overview .......................................................................3
2.1 Features................................................................................................. 3
2.2 Product Specifications .......................................................................... 4
2.3 Package Check...................................................................................... 4
2.4 System Requirement............................................................................. 5
Chapter 3 Installation Preparation...............................................6
3.1 Hardware Description........................................................................... 6
3.2 Hardware Connection ........................................................................... 7
Chapter 4 Install USB Driver......................................................13
4.1 USB Driver Installation ...................................................................... 13
4.2 USB Driver Uninstall ......................................................................... 19
Appendix A FAQs.........................................................................22
Appendix B Standard Compliance..............................................25
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Chapter 1 Safety Guidance
1.1 Safety Check
Before installing the ZXDSL 831A ADSLⅡ equipment, you must check the
following items.
1 Electric safety
z Ensure that there are no inflammable, conductive or moist objects
around. Check whether the cables are aged and whether other
electrical appliances are placed stably.
2 Equipment position
z Because the running electric devices easily generate heat, please
ensure that these devices are positioned in a well ventilated
environment.
z The devices should be placed on a stable and flat plane.
z Never expose the equipment to direct sunshine, and never place it on a
PC case.
z Keep the equipment away from heat and water.
z Check whether power supply is available. The input voltage
fluctuation range must be less than 10%. The power plug should not
share one socket with a hair drier, iron or refrigerator.
1.2 Safety Cautions
z Read the user manual carefully before using the equipment.
z Note all Cautions in the user manual and product guide.
z Never use an accessory unbelonging to the equipment without prior
consent of the manufacture, because it may cause fire or product
damage.
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z Use the power adapter accompanied in the package.
z Rather than directly connecting phones to the ADSL line, led them out
from the phone interface of the splitter.
z Never place any objects on the equipment.
z Keep the equipment dry, ventilated and rainproof, and clean.
z Unplug the power and all connection cables in case of thunderstorms,
to protect the equipment against lightning.
z Clean the equipment using a soft and dry cloth rather than liquid or
atomizers. Power off the equipment before cleansing it.
z Power off the idle equipment.
z Keep the ventilation hole clean and prevent any objects from dropping
into the equipment through it. Otherwise, it may cause short circuit
and further cause equipment damage and fire. Do not spray liquid on
the surface of the equipment.
z Do not open the case of the equipment, especially during equipment
power-on.
z Before plugging/unplugging the power, make sure that the power is off,
thus avoiding surge.
z Be careful when unplugging the power, because the transformer may
be very hot.
z Keep the equipment and all its parts and accessories out of children’s
reach.
Note:
Please read the above safety guidance carefully before equipment use. Users
should assume responsibilities for any accidents due to incompliance with the
above instructions
.
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Chapter 2 Overview
The ZXDSL 831AⅡ is an ADSL access device that allows multiple line
transmission modes. The equipment provides a 10/100Base-T Ethernet
interface and a USB port in a local LAN device. Through the high-speed
ADSL access service, the ZXDSL 831A can provide the broadband Internet Ⅱ
service or enterprise network access service for users.
2.1 Features
The ZXDSL 831AⅡ, as an routing-capable ADSL MODEM, is of the
following characteristics:
z Providing ADSL high-speed Internet access via a common telephone
cable
z Supporting multiple line modes (self-adaptive lines)
z Providing a 10/100Base-T Ethernet interface
z Providing a USB1.1 interface
z More highly reliable, simpler operation and less power consumption
z Supporting the Bridge or Router mode
z Supporting the built-in PPPoE dialup function
z Supporting the Network Address Translation (NAT) function
z Supporting the DHCP server function
z Supporting the UPnP function
z Supporting the Quick configuration function
z Backup the configuration files to a local computer or upload the saved
configuration files to the ZXDSL 831AⅡ.
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2.2 Product Specifications
z Environmental requirements
Environmental temperature: 0°C-40°C (32 °F-104°F)
Humidity: 20% - 90% (non-condensing)
z Power specification
Power adapter: Input: AC 100-240V ±10%, 50 Hz
Output: DC 12V, 500mA
z Certification
CE
Note:
In some countries or regions, a DC power adapter may be used instead of an
AC power adapter in accordance with customers' request.
2.3 Package Check
z ZXDSL 831AⅡ ADSL MODEM ×1
z Splitter ×1
z Power Adapter ×1
z RJ-11 telephone cable ×2
z RJ-45 Ethernet cable ×1
z USB cable ×1
z User’s Manual ×1
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z Quality Warranty Card ×1
z Certificate of Quality ×1
z CD ×1
Note: for your information only, please refer to the actual product.
Note:
Please use a power adapter that matches the ZXDSL 831AⅡ package.
2.4 System Requirement
Before installing the ZXDSL 831A , please check theⅡ following items.
1 ADSL Services Subscription
If you have subscribed for the ADSL service, your ADSL operator must
provide at least one valid IP address for you (static allocation or dialup
dynamic allocation).
2 Computer configuration
Please make sure that the system has been equipped with the 10M/100M
Ethernet adapter and supports the TCP/IP protocol.
Because ADSL can be used for broadband access and involves a wide range
of multimedia services, you are recommended use a computer with such
configurations as: above PentiumIII, 64 M memory, 10 G hard disk, graphic
accelerating adapter with above 2 M display memory, audio adapter and
sound box.
3 Operating system
Operating systems can be Windows 98SE, Windows Me, Windows 2000 or
Windows XP. For system configuration in the WEB interface, the browser of
Internet Explorer V 6.0 or later.
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Chapter 3 Installation Preparation
3.1 Hardware Description
Front panel
Figure 3.1-1 Front Panel of the ZXDSL 831AⅡ
Table 3.1-1 Descriptions of the LEDs on the Front Panel
LED No. Color Status Note
Off Power off
Red Flash Power on self-test or software upgrade
Power Green/Red
Green On Power is on and the device operates normally
Off No signals are detected
Flash The MODEM is trying to be in the activation status
DSL Green
On The MODEM has been activated.
Off The system is under the Bridge mode or the ADSL has
not been connected
Green
Flash There are some data packets passing the MODEM
Green On
The system is under the Route mode and the ADSL has
been connected. The MODEM IP data packet can be
normally transferred (For example, the built-in PPPOE
has been established and the dynamic IP address has
been obtained).
Internet Green/Red
Red On Device attempted to become IP connected and failed (no
DHCP response, no PPPoE response, PPPoE
authentication failed, etc.)
Off The USB interface is in the non-communication status USB Green
Flash Data is received or sent on the USB interface
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LED No. Color Status Note
On The USB interface is in the communication status
Off The Ethernet interface is in the non-communication
status
Flash Data is received or sent on the Ethernet interface
Ethernet Green
On The Ethernet interface is in the communication status
Rear panel
Figure 3.1-2 Rear Panel of the ZXDSL 831AⅡ
Table 3.1-2 Description of Interfaces on the Rear Panel
Item Introduction
DSL RJ-11 connection interface: The equipment is connected to the ADSL line or
splitter via the telephone line.
USB USB connection interface: Connect it to the PC computer using the USB
cable.
Reset In the power-on state, you can restore the system to the default configuration
by using a thin needle to press this slot for five seconds
Ethernet RJ-45 connection interface: Connect it to the PC computer or other network
devices using the network cable.
PWR Power interface. Connect it to the power adapter.
Power switch
3.2 Hardware Connection
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Connection 1
The following connection method is recommended.
Figure 3.2-1 shows the connection between a ZXDSL 831A , computer, Ⅱ
splitter and telephones.
Figure 3.2-1 ZXDSL 831A Connection Schematic Diagram (No Phone sets are Installed Before the Ⅱ
Splitter)
Connection 2
Figure 3.2-2 shows the connection when the splitter is installed near the
ZXDSL 831A . Ⅱ
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Figure 3.2-2 ZXDSL 831A Connection Schematic Diagram (Phone sets are Installed Before the Splitter)Ⅱ
Note:
In the circumstance where the first connection example is not applicable and
you choose to use the second example, you must install a MicroFilter on the
telephone cable (as illustrated in Figure 3.3-2, do not use a splitter to replace
the MicroFilter).
Installing a telephone directly before the splitter will lead to a failure of
connection between the ZXDSL 831A and Ⅱthe device at central office side,
or a failure of access into the Internet, or a slow connection speed. If you really
need to add a telephone set before the splitter, you have to add a MicroFilter
before the telephone set. Do not connect several telephones before the splitter.
Moreover, do not connect several telephones with MicroFilters.
The filter is not a standard-configuration device and you should separately
purchase it from the operator.
Connection procedures
1 Power off the equipment before all the other devices are connected.
2 Connect the network cables: Insert the RJ-45 Ethernet cable connector
into the Ethernet interface of the ZXDSL 831A , and connect its other Ⅱ
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terminal to the Ethernet adapter of the customer computers or ports of other
network devices.
3 Connect the plug of the USB cable into the USB port of the ZXDSL
831AⅡ, connect the other end of the USB cable to the USB port of the PC.
4 Connect the splitter
The splitter has three interfaces, which are described as follows:
z LINE: Connect the user telephone cable (RJ11 interface).
z MODEM (or ADSL): Connect the DSL interface of the ZXDSL 831A . Ⅱ
z PHONE (or TEL): Connect the phone sets.
The installation process is as follows: Connect the DSL interface of the
ZXDSL 831A Ⅱto the MODEM interface of the splitter using the RJ-11
telephone cable, connect the phone set lines to the PHONE interface of the
splitter, and then connect the user telephone cable port to the LINE interface
of the splitter.
5 Connect the power
Connect one terminal of the power adapter to the PWR interface of the
ZXDSL 831A , and the other terminal to the socket on the wall, and then Ⅱ
switch on the power of the ZXDSL 831A equipment. Ⅱ
Checking all connection cables
Check all connection cables following the below procedure.
1 Check the ADSL cable connection
If the DSL LED is on upon power-on of the ZXDSL 831A , Ⅱit indicates
that the ADSL line is correctly connected (Generally it takes one to two
minutes to perform the ADSL connection).
2 Check the computer connection
If both the LINK LED on the computer adapter and the Ethernet LED of the
ZXDSL 831A turn green, Ⅱit indicates that the computer and the ZXDSL
831A equipment are correctly connected. Ⅱ
3 Check the telephone cable connection
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The telephone cable is correctly connected if the received telephone signals
are normal and free of noise. And the telephone will not be affected no
matter whether the ZXDSL 831A is Ⅱpowered on or off.
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Chapter 4 Install USB Driver
If you want the ZXDSL 831A to be connected with a PC through Ⅱthe USB
interface, you need to install the USB driver first. Read a certain section below
pertinent to your operating system. If you have already installed the driver,
skip this chapter.
ZXDSL 831AⅡ is a device with both Ethernet Interface and USB Interface,
which is independent, you may use either of them to connect to the different
computers, in this way the two computers can connect to the network at one
time. ZXDSL 831AⅡ can be seen as a simple two-port HUB. So, do not
connect both the Ethernet Interface and USB Interface to a same computer.
When using USB Interface, you must install the drivers. After installation, a
virtual network card, "ZTE USB Remote NDIS Device", will be added into the
computer. It has all the functions of a real network card, and it makes
installation more easily
NOTES:
The following shows the steps for Windows
®
XP, the installation,
configuration and uninstall of Windows
®
98 or Windows
®
2000 are similar to
this.
4.1 USB Driver Installation
Descriptions
Install the driver following the system indication. Do not plug the USB cable
until the indication interface pops up (Fig. 4.1-1 for Windows XP). Otherwise,
the driver may not be installed or uninstalled properly.
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For Windows XP
The steps are as follows:
1 Connect USB port of the ZXDSL 831AⅡ to USB port on your PC with
the USB cable that comes with the ZXDSL 831AⅡ.
2 plug in the power cord, and turn on the power.
3 Once the new hardware is detected as shown in the dialog box below,
Choose "No, not this time". As shown in Figure 4.1-1, Click "Next" button.
Figure 4.1-1
4 The dialog box is as shown in Figure 4.1-2, Choose "Install from a list or
specific location(Advance)", and Click "Next" button.
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Figure 4.1-2
5 The dialog box is as shown in Figure 4.1-3. Choose "Search for the
best driver in these locations", and Click "Next" button.
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Figure 4.1-3
6 A new box will pop up for selection of the location of the driver. If the
location is incorrect please click "Browse" and select the right location, then
click "Next" button. As shown in Figure 4.1-4.
Figure 4.1-4
7 Click "Continue Anyway" for any dialog box pops up.
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Figure 4.1-5
8 A message box will show the installation of "ZTE USB Remote NDIS
Device" is complete. Click "Finish" button. As shown in Figure 4.1-6.
Figure 4.1-6
9 After the steps above, you will find there is a new item called "ZTE USB
Remote NDIS Device" in "Control Panel"-"System"-"Hardware"-"Device
Manager"-"Network adapters". As shown in Figure 4.1-7. And a new "Local
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Area Connection X" is added in "Network Connections". As shown in Figure
4.1-8.
Figure 4.1-7
Figure 4.1-8
Note:
If the USB device cannot be detected by the system, check the USB cable
between the PC and the device, and make sure that the device is powered on.
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4.2 USB Driver Uninstall
For Windows XP
1 Right click the icon of "My Computer" on the desktop, choose
"Properties" item on menu pop up. As shown in Figure 4.2-1.
Figure 4.2-1
2 Click "Device Manager" button in "Hardware" page. As shown in
Figure 4.2-2.
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Figure 4.2-2
3 Double Click the "ZTE USB Remote NDIS Device" in "Device Manager"
dialog box. As shown in Figure 4.2-3
Figure 4.2-3
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4 Click "Uninstall" button in "Driver" page. As shown in Figure 4.2-4.
Figure 4.2-4
5 Click "OK" when the dialog box shown as below to finish the uninstall.
Figure 4.2-5
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Appendix A FAQs
1 All indicators are off after the ZXDSL 831A equipment is powered onⅡ
First make sure that you have inserted the power adapter of the ZXDSL 831A into Ⅱ
a working power socket and that the ZXDSL 831A has been powered on (the Ⅱ
switch button is pressed down). If the indicators are still off after confirmation of the
above items, the hardware is damaged probably. You may contact local operators for
maintenance. Never dismantle the equipment by yourself.
2 Will ADSL affect the telephone conversation quality? Will making phone calls
cause a slow online rate?
ADSL separates voices from data through the frequency division multiplexing
technology. Therefore, voices and data run in different paths without mutual
interference. Neither the access rate nor conversation quality will fall even if you are
in a call and on line simultaneously.
3 How to properly install telephone extensions or other devices on the ADSL line?
It is recommended to first connect the ADSL splitter to the incoming customer end of
the telephone cable, and then connect the phone sets to the splitter interfaces.
Installing a telephone directly before the splitter will lead to a failure of connection
between the ZXDSL 831A and Ⅱthe device at central office side, or a failure of
access into the Internet, or a slow connection speed. Connecting some other
electronic devices between the incoming customer end and splitter may affect the
ADSL communications (since ADSL has a higher requirement for the line quality)
and furthermore affect the normal operation of ADSL. If the phone sets are required
to be connected before the splitter, you should serially connect the filter MicroFilter
before the phone sets (Generally, to minimize interference, only one filter
MicroFilter can be hang before the splitter).
4 Sometimes, the ADSL users cannot gain access to the Internet normally
First check whether the ZXDSL 831A is in Ⅱthe normal state (Check the indicators
with this user manual). If yes, the computer or application network may be faulty,
which is unrelated with ADSL. If the ADSL MODEM is abnormal, check the status
of indicators one by one to remove the fault.
You are suggested to first make sure the following items before seeking help from
operators: 1. The ADSL telephone cable connectors are proper; 2. The ADSL is away
from the power cable and large-power electronic devices; 3. No telephone extensions
and fax machines are installed between the ADSL incoming line and splitter; 4. The
splitter has been correctly installed; 5. The ADSL MODEM is of good heat
dissipation.
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5 Password verification failure
MODEM synchronization and connection are normal. However, sometimes the
password fails to be verified.
1. Note that the account and password are case sensitive and some accounts contain a
domain name.
2. Virtual dialup software. It is possible that sometimes the virtual dialup software is
faulty, or conflict with other software in the operating system. At this time, you are
suggested to reinstall the dialup software or replace it with other software.
3. Network adapter drive program problem.
4. In arrears of fees. Pay the fee timely in this case.
6 What are reasons for ADSL synchronization failure (also referred to link down
or link establishment failure)?
If the ADSL suddenly fails to be synchronized (link down) during application,
usually the DSL indicator of the MODEM will not be solid on. You are suggested for
checkup in the following sequence:
1. First check the quality of incoming cables and incoming cable connectors.
2. Install the ADSL Modem correctly based on the user guide, to minimize the
number of taps.
3. Check whether the telephone cables and ADSL are in good contact or whether the
telephone cables are normal.
4. Try to disconnect the splitter and directly connect the ADSL Modem to the
incoming customer cable end to ensure that the problem is not due to improper
installation or incoming customer line quality. If the ADSL can be synchronized
again, it means that installation of the incoming customer part is improper. Please
reinstall it according to the user guide.
5. If the ADSL still fails to be synchronized after the ADSL Modem has been
connected to the incoming customer cable end, contact the operators to check
whether it is due to external line failure or Modem failure.
6. If the splitter problem is determined, call the operators for maintenance or
replacement.
7. The problem may be also due to the end office equipment fault of the operator.
Call the operator to confirm it.
8. Too long connection cable between the splitter and ADSL Modem may cause poor
anti-interference performance and synchronization difficulty. Therefore, the
connection cable should not be too long.
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7 The authenticated user names and passwords cannot be re-authenticated?
This problem may be due to the following reasons:
1. Your account has expired or you are a defaulting subscriber (please pay the
deficit sum).
2. You move into a new area. Because the account and the path PVC are bundled by
some operators, your previous account and password cannot be authenticated after
you changed your path.
3. One of your accounts has logged on successfully. Therefore, you will fail to be
re-authenticated because the operator has recognized the uniqueness of this account
4. Maybe you failed to deregister your account timely in the Broadband Access
Server (BAS) when you were off line abnormally, so the BAS or the billing system
deemed that your account was still available. Therefore, your re-login may fail
because of uniqueness of your account You are suggested to redial up later. If still
failing, contact the operator for a solution.
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Appendix B Standard Compliance
The equipment complies with the following ADSL standards:
Standard Note
ANSI T1.413 Issue 2
ITU G.992.1 Annex A
ITU G.992.2 Annex A
ITU G.992.3 Annex A Only supported by the ZXDSL 831AⅡ
ITU G.992.3 Annex L Only supported by the ZXDSL 831AⅡ
ITU G.992.5 Annex A Only supported by the ZXDSL 831AⅡ
ITU G.994.1
ZTE’s equipment complies with the following national standards of the PRC:
Standard No. Standard Name
GB 4943-2001 Safety of Information Technology Equipment
GB 9254-1998
Information Technology Equipment – Radio Disturbance
Characteristics–Limits and Methods of Measurement
GB/T 17618-1998
Information Technology Equipment–Immunity Characteristics–
Limits and Methods of Measurement
GB 17625.1-2003 Electromagnetic Compatibility Limit and Harmonic Current
Emission Limit (input current of each phase of equipment ≤ 16 A)
Electromagnetic Compatibility Limits – Limitation of Voltage
GB 17625.2-1999 Fluctuations and Flicker in Low-voltage Supply Systems for
Equipment with Rated Current ≤ 16 A
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and
(2)this device must accept any interference received, including interference that may cause undesired
operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
25
Customer Information
1. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On bottom of this equipment is a label that contains, among other information, a
. If requested, this number must be provided to the
telephone company.
2. If this equipment ADSL CPE causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be required. But if
advance notice isn’t practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
3. The telephone company may make changes in this facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens the telephone
company will provide advance notice in order for you to make necessary modification to
maintain uninterrupted service.
4. If you experience trouble with this equipment, you disconnect it from the network until the
problem has been corrected or until you are sure that the equipment is not malfunctioning.
5. Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do
not alternate or repair any parts of device except specified.
6. Connection to party line service is subject to state tariffs. Contact the state public utility
commission public service commission or corporation commission for information.
7. If the telephone company requests information on what equipment is connected to their lines,
inform them of:
a) The telephone number that this unit is connected to,
b) The ringer equivalence number [REN 0.5B]
c) The USOC jack required [RJ11C], and
d)
Items (b) and (d) are indicated on the label. The ringer equivalence number (REN) is used to
determine how many devices can be connected to your telephone line. In most areas, the sum
of the RENs of all devices on any one line should not exceed five (5.0). If too many devices
are attached, they may not ring properly.
Service Requirements
In the event of equipment malfunction, all repairs should be performed by our Company or an
authorized agent. It is the responsibility of users requiring service to report the need for service to
our Company or to one of our authorized agents. Service can be facilitated through our office at:
Acadia Solutions, Inc.
130 E. Wilson Bridge Road Suite 320 Worthington, OH 43085.
The FCC Registration Number :
product identifier of ZTEDL05BZXDSL831
ZTEDL05BZXDSL831