3D Systems PJ2500 ProJet MJP 2500 User Manual
3D Systems Corporation ProJet MJP 2500
User Manual
User Guide
Original Instructions
ProJet® 2500
3D Printer System
CONTENTS
1 INTRODUCTION TO THE PROJET 2500 ...................................................................1
2 IMPORTANT SAFETY INFORMATION ......................................................................1
Safety Symbols and Definitions ........................................................................1
Safety Guidelines ....................................................................................2
General ...........................................................................................2
Electrical ..........................................................................................2
Ultraviolet (UV) Light .................................................................................2
Part Material Safety ...................................................................................2
Disposal ..........................................................................................3
Health Hazards/Irritant ................................................................................3
Irritant ............................................................................................3
Inhalation/Injestion ..................................................................................3
Handling Finished Parts ..............................................................................3
Hygienic Practices ..................................................................................3
Material Handling ....................................................................................4
Emergency (GHS/SDS) ...............................................................................4
Packaging Inspection ................................................................................4
Part Building .......................................................................................4
Flammability and Combustibility ........................................................................4
Regulatory Information ...............................................................................4
Spilled Material .....................................................................................5
Waste Removal ....................................................................................5
Part Material Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Storing a Partially Used Material Cartridge ...............................................................6
Chemical Safety .....................................................................................6
Material Characteristics ...............................................................................7
Material Storage ....................................................................................7
Material Disposal ....................................................................................7
Material Spill Containment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
First Aid and Protective Equipment ......................................................................7
Skin Contact ...........................................................................................7
Eye Contact ............................................................................................7
Contact Lenses .........................................................................................7
Fume Inhalation ........................................................................................7
Environmental Conditions .............................................................................8
Temperature .......................................................................................8
Humidity and Altitude .................................................................................8
Sound Pressure .....................................................................................8
Safety Interlocks .....................................................................................8
Safety Interlock Switches .............................................................................8
Control Switches ....................................................................................8
Door Interlocks .........................................................................................8
Keyed Bypass Switch ....................................................................................8
3 PRODUCT FEATURES ..................................................................................9
Material Delivery Module ..............................................................................9
MDM Capacity ......................................................................................9
Material Cartridge ...................................................................................9
Print Applicator ......................................................................................9
Print Applicator Safety ................................................................................9
Additional Documentation ............................................................................10
ProJet 2500 Facility Requirements Guide ................................................................10
ProJet 2500 Installation Guide ........................................................................10
ProJet 2500 Material and Post Processing Guide ..........................................................10
ProJet 2500 Quick Start Guide ........................................................................10
ProJet 2500 Material Safety Data Sheets/Safety Data Sheets (MSDS/SDS) .....................................10
4 AT A GLANCE ........................................................................................11
PROJet 2500 Printer System ..........................................................................11
Printing Area .......................................................................................12
3D Printer System Components .......................................................................12
User Interface .....................................................................................12
Prints Menu .......................................................................................13
Materials Menu ....................................................................................13
Tools Menu .......................................................................................14
Settings Menu .....................................................................................15
Material Delivery Module (MDM) .......................................................................17
Electrical .........................................................................................17
5 STEPS FOR PRINTING YOUR FIRST PRINT ................................................................18
Printing a Part ......................................................................................18
Selecting the Printer ....................................................................................18
Selecting Material ......................................................................................18
Selecting Print Mode ...................................................................................18
Printing the File ........................................................................................19
6 POST PROCESSING PROCEDURES ......................................................................21
Steps for Post Processing a Part ......................................................................21
7 CLEANING AND MAINTENANCE PROCEDURES ............................................................23
Planarizer Maintenance ..............................................................................23
Cleaning the Planarizer Blade .........................................................................23
Replacing the Planarizer Blade ........................................................................24
Inspect and Clean Planarizer Housing ..................................................................26
HMS Blade Replacement .............................................................................28
Print Platform Removal and Installation .................................................................31
Shrink Compensation for ProJet VisiJet® Materials .......................................................33
Material Cartridge Removal and Installation .............................................................35
Removing Material Cartridge ..........................................................................35
Installing New Material Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Material Change Over Procedure (MCO). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
MDM Maintenance ...................................................................................40
Cleaning MDM Cartridge Receptacle ...................................................................40
Cleaning the MDM Drawer ...........................................................................40
Cleaning Metal Surfaces .............................................................................40
Cleaning Polycarbonate Top Door ......................................................................40
Waste Bag Maintenance .............................................................................41
Changing Waste Bag ................................................................................41
8 TROUBLESHOOTING ..................................................................................42
ProJet 2500 Shutdown ...............................................................................42
Power Outage .....................................................................................42
9 CUSTOMER SUPPORT .................................................................................42
Customer Support Hotline ............................................................................42
General ............................................................................................43
10 PREVENTIVE MAINTENANCE ...........................................................................44
Dust Removal ......................................................................................44
Particulate Carbon Filter .............................................................................44
11 LEGAL NOTICES ......................................................................................45
Copyright and Corporate Identity ......................................................................45
FCC Notice .........................................................................................45
Radio Frequency Transmission ........................................................................45
12 BASIC REGULATIONS .................................................................................46
United States FCC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
13 GLOSSARY ..........................................................................................48
3D Systems, Inc.
1 INTRODUCTION TO THE PROJET 2500
The ProJet 2500 3D printer system is a Multi-Jet Printer (MJP) printer. The
solid imaging 3D printer produces plastic prototype parts from 3D solid
Computer-Aided Design (CAD) models and through the 3D printer system
client software. The parts are generated in a rapid prototype (RP)
environment. The primary features of the printer are the user interface, build
chamber including the print engine, material delivery module, and the
material delivery drawer. The back of the printer houses the power switch,
ethernet and the power cord connections.
2 IMPORTANT SAFETY INFORMATION
SAFETY SYMBOLS AND DEFINITIONS
UV RADIATION HAZARD: Invisible UV radiation is accessible in the vicinity of this sign or behind the panel. Radiation
can cause eye injury or blindness, burn injury and/or re. Access panels are for service only and should be opened
only by certied service personnel.
ELECTRICAL SHOCK HAZARD: High voltage electricity is accessible in the vicinity of this sign or behind the access
panel. High voltage can cause severe burns or death, as well as res. Access panels are for service only and should
be opened only by certied service personnel or trained maintenance personnel.
HOT SURFACE HAZARD: A hot surface is accessible in the vicinity of this sign or behind the access panel. Avoid
contact. Hot surfaces can cause burn injury or re. Allow surface to cool before touching. Access panels are for
service only and should be opened only by certied service personnel or trained maintenance personnel.
HARMFUL IRRITANT WARNING: Indicates that skin or eye irritation could result while exposed to a chemical
composition.
CAUTION: Indicates the possibility of loss of data or damage to equipment.
WARNING: INDICATES THE POSSIBILITY OF INJURY OR DEATH TO PERSONNEL.
WEAR GLOVES: Wear the appropriate gloves when required. For example, when touching surfaces that may contain
or have been exposed to materials, wear nitrile gloves. Heat gloves are necessary when touching surfaces that may
be hot to ensure burns don’t occur.
ULTRAVIOLET RADIATION INSIDE: Exposure may cause eye damage. Do not operate without covers. Wear UV eye
protection.
NOTE: A note signies important information but not information of a critical content.
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2
SAFETY GUIDELINES
General
The 3D printer system is designed with built in safety features, improper use can cause injury to personnel.
Follow these safety guidelines when operating the printer:
• Read and follow all 3D printer system instructions.
• Follow all safety rules and heed all cautions and warnings in this guide.
• Do not attempt to open chamber door while print in progress.
• Do not use any material without reviewing the Global Harmonized Standards/Safety Data Sheet (GHS/SDS).
• Dress power and communication cables behind printer to prevent tripping.
• Do not attempt to access, service, or adjust printer components. Do not attempt to perform any maintenance procedures unless
specically trained to do so.
• Certied service personnel are those who completed the 3D Systems service training package and are certied to perform service
tasks. Certication may occur at different levels, and service providers should only perform tasks they are authorized and certied
to complete.
• Do not ignore warning signs posted during 3D printer system service operations.
• If an error message appears on the 3D printer system’s LCD refer to “Error Messages” within this guide before resuming operation.
• To prevent potential skin-irritation and sensitization due to contact with waste material, follow all guidelines within Part Material
Safety.
Electrical
DANGER: Hazardous voltage exists inside the 3D printer system. Injury or death from electrical shock can result if you
remove the 3D printer system’s external panels. Panels should only be removed for service by trained and certied 3D
Systems Customer Support Engineers or your certied service reseller.
Ultraviolet (UV) Light
UV RADIATION HAZARD: Invisible UV radiation is accessible in the vicinity of this sign or behind the panel. Radiation
can cause eye injury or blindness, burn injury and/or re. Access panels are for service only and should be opened
only by certied service personnel.
To prevent eye injury, ultraviolet (UV) light inside the chamber will not operate when chamber door is open. When
closed, the chamber door keeps UV radiation from escaping. The chamber door remains locked if print job is paused.
PART MATERIAL SAFETY
When using the 3D printer system, you should be informed of potential hazards of part material prior to using the printer systems, or
performing duties which may result in exposure to uncured part material, such as, removal of material waste bag and handling empty
material cartridges.
Always wear nitrile gloves when handling part material that is uncured and not totally solidied.
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Disposal
• Disposal of fully cured parts are not subject to regulations of any known agency
worldwide. VisiJet® support material cartridges may be disposed of in ordinary
ofce trash.
• Uncured part material is classied as regulated, and in some areas hazardous;
requiring special packaging, transportation, and disposal. The disposal of partially
cured or uncured part material must comply with all local, state, and federal envi-
ronmental safety regulations. Applicable part “waste” includes cartridges (empty or
full) and waste pans. Any materials used to clean up uncured part material should
be disposed of in the same manner as uncured part material.
• To nd out facility disposal requirements, contact a local waste disposal provider.
(Local environmental regulatory agency should have a list of qualied providers.)
• You will need to give disposal service provider a copy of the part material GHS/SDS, and possibly other forms included in the
Appendix of your VisiJet® Material Handling Guide, such as Waste Prole Worksheet and SNUR (Signicant New Use Regulation
- U.S. only). A report will be provided, indicating disposal requirements, as well as a quotation for regularly scheduled pickups. If
assistance is needed locating a waste disposal provider, or completing a waste disposal form, contact your local 3D Systems
certied reseller or 3D Systems Technical Support.
• 3D Systems assumes no liability or responsibility for proper disposal of uncured part material. Proper disposal of uncured part
material is the sole responsibility of the user.
HEALTH HAZARDS/IRRITANT
Irritant
• Any chemical may exert harmful effects if it contacts or enters the body. Uncured material is a sensitizer, and can cause allergic
reactions if it comes in contact with skin. Always wear nitrile gloves when handling material. Refer to personal protection equipment
for more information. To avoid sensitization, do not allow uncured material to contact skin. Consult the GHS/SDS for specic
information about the sensitization potential.
• If skin comes in contact with uncured material immediately wash with cold water and soap.
Inhalation/Injestion
• Under normal operation, inhalation is not an expected route of entry.
• Ingestion - Uncured part material is toxic if ingested.
• Because uncured material is toxic if ingested, it must not be present where food and drink are stored, prepared, or consumed. After
handling materials, wash hands with soap and cold water before consuming or preparing food.
Handling Finished Parts
• Finished (cured) parts can be handled or disposed of the same as standard household plastic products. VisiJet® parts are not
recyclable. VisiJet® materials are not intended for and cannot be used for medical implant, food or drink handling applications.
• Exposure control - The 3D printer system has a variety of built-in engineering controls which are designed to prevent operator
exposure. Do not try to change or disable these controls.
Hygienic Practices
• Appropriate hygienic practices should be followed, including washing with soap
and water before meals, breaks, smoking, applying cosmetics, using toilet facilities,
and after work.
• Employees should be alerted of the need to clean and rinse off any contacted
surface promptly in order to prevent further contamination. Ensure a convenient
washroom location is provided with access to soap, water, and disposable paper
towels.
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MATERIAL HANDLING
Emergency (GHS/SDS)
Chemtrec USA (800) 424-9300; Europe +1-703-527-3887
Packaging Inspection
The material cartridges are packaged in shipping cartons. Upon receipt of material
shipments, inspect cardboard carton exterior for signs of damage and leakage. If
leakage is observed, DO NOT open carton, and contact 3D Systems’s Technical
Support Hotline. If no leakage is observed, keep the material cartridges in their cartons
and store until material is needed.
Part Building
If uncured material is observed on the part or platform after build, this is an abnormal condition, and is an indication the 3D printer
system requires servicing by 3D Systems or a certied servicing reseller. Assume any liquid or paste-like material is part material. Do
not directly touch uncured part material without protective nitrile gloves. Discontinue use of the printer pending service by a 3D Systems
Technical Support Representative.
Flammability and Combustibility
Do not expose materials to heat at or above 230°F (110°C), ames, sparks, or any source of ignition. (Though the U.S. Department of
Transportation does not consider VisiJet materials a “ammability hazard,” they do classify them “combustible” based on ash points.)
For more information on VisiJet material ash points and combustibility, see VisiJet® Material Handling and Post Processing Guide.
Personal Protection Equipment
Exposure to uncured part material may occur when removing and disposing of the waste bag. To prevent contact,
wear chemically resistant protective nitrile gloves - Do not use Latex gloves.
In the event of a leak or spill of uncured part material, wear safety glasses with side shields to provide eye
protection.
Because of the 3D printer system’s built-in engineering controls, respiratory protection is not necessary during
normal operation. A NIOSH-approved (or equivalent) dust mask is recommended when dry sanding cured material
parts.
Regulatory Information
• Support material has no known regulatory requirements.
• In the U.S., uncured part material is subject to special EPA disposal regulations and record-keeping requirements. “Uncured
VisiJet® material” includes any part material cartridge (empty or full), and waste bag which is partly uncured part material. For
complete disposal regulation details, see the Appendix in your Material Handling Guide.
• In the U.S., you must keep the following disposal records for ve years after the date of disposal:
• The quantity of part material received (new or “virgin”).
• The name and address of the shipping location (the “responsible party” - generally your waste disposal service provider).
• The quantity of part material shipped (disposed). For further information, see your Material Handling Guide.
• For assistance, contact 3D Systems Technical Support.
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Spilled Material
• Spills of material are HIGHLY UNLIKELY, and should NOT occur in normal operation of the 3D printer system. If a leak occurs, it is
an indication of a serious 3D printer system malfunction.
• The rst priority is to protect users from inadvertently touching material. Spills of support material can be cleaned without use of
protective gear, and disposed of as ofce trash. Handling uncured part material requires use of nitrile gloves and other personal
protective equipment to ensure no direct contact with uncured part material. If you don’t know which material it is, assume it to be
uncured part material, and handle accordingly - with the recommended personal protective equipment.
• Promptly remove spilled material, dispose of waste material, and clean up materials per local regulatory requirements. Discontinue
use of the 3D printer system, and contact 3D Systems Technical Support for a service visit to determine and repair the source of
the leak.
• Small spills of uncured liquid part material can be cleaned up using disposable towels, non-reusable rags, or absorbent materials
such as sawdust, clay, diatomaceous earth, or activated charcoal. If spilled material is hot (liquid), wait until it cools before wiping
up. After wiping up the spill, wipe surface with denatured or isopropyl alcohol and clean thoroughly with soap and water.
• Consider avoiding placement of the 3D printer system over carpeting, or consider use of barriers to avoid the possibility of carpet
damage if spills were to occur.
• Advise service provider involved of the spilled material, and provide GHS/SDS and other material information prior to contact with
the material. Advise them of disposal requirements for part material and clean-up products if part material (uncured) is the spilled
material. Use of heat above 65°C (149°F) may prove helpful in removing spilled part material from carpet.
• Tools contaminated with part material should be cleaned prior to reuse. Solvents such as denatured alcohol or Isopropyl Alcohol
(IPA), are normally required to clean equipment and tools. Wash with soap and water to remove any traces of excess part material
or solvent. Contact solvent suppliers for information on proper handling of solvents if used for clean-up.
Waste Removal
CAUTION: Uncured part material is a sensitizer. Skin or eye irritation could occur when exposed to the chemical
composition of the material.
• Wear protective gloves before removing any waste product from the 3D printer system. Be careful not to spill, drop, or expose
others to these materials - particularly part material. Dispose of all waste material appropriately according to local regulatory
requirements.
• Dispose of waste bag containing both support and uncured part material.
Part Material Storage
Part Material Support Material
Shelf life - VisiJet® Part Material - 1 Year VisiJet® M2 SUP (Wax support material) - 5 Years
Climate - Cool, dry area with adequate ventilation Climate - Cool, dry area with adequate ventilation
Temperature Range - 60°F (16°C) to 80°F (27°C) Temperature Range- 60°F (16°C)to 80°F (27°C)
Maximum Storage Temp - 95°F (35°C) Maximum Storage Temp - 95°F (35°C)
Environmental Conditions - No direct sunlight,
heat, ames, or UV energy.
Environmental Conditions - No direct sunlight, heat,
ames, or UV energy
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NOTE: For optimal results, keep stored cartons closed and sealed until material cartridges are ready for use.
Always check material “Recertication Date” before use. Do not load material cartridges
into 3D printer system if cartridge date has expired. When printer detects an expired
cartridge, it aborts the build and rejects the cartridge. If a job is printing when the
cartridge expires, it will try to continue to complete the job. If the next cartridge is expired,
it won’t use it.
Support (white) material must be loaded in the left side of material drawer. Part (black)
material cartridges must be loaded in the right side of material drawer. Before loading
cartridges into 3D printer system, inspect the cartridges for signs of damage or leakage.
Do not load a damaged or leaking cartridge. Dispose of material cartridge according
to local regulations.
Storing a Partially Used Material Cartridge
It is important not to lay material cartridges that are partially used on their side. Doing so
will cause material to seep through the vent cap and clog cap. This will cause damage
to the material cartridge if used for a later print.
To store a partially used Material Cartridge, place it in a ProJet 2500 Cartridge Holder
and tighten the vent cap.
CHEMICAL SAFETY
Irritant! Always wear chemical-resistant gloves, goggles, and protective
clothing when handling material. Avoid skin contact. Avoid breathing
material fumes.
• Always wear approved goggles, nitrile gloves and protective clothing when working
near materials or with partially cured parts.
• Wearing contact lenses when working with materials is not recommended.
• Always wear chemical-resistant nitrile gloves whenever handling materials or
partially cured parts. Recommended gloves are 100% Nitrile. Latex gloves are not
chemical-resistant and are not recommended.
• Always work in a well ventilated area when using materials. Avoid breathing vapors.
• Always wash skin thoroughly with abrasive soap and COLD water after working
with materials. DO NOT USE HOT WATER OR SOLVENTS to wash hands, as it
will result in absorption through the skin.
• Use extreme care when handling solvents used to remove excess material from uncured parts. These solvents (e.g., denatured
alcohol, isopropyl alcohol) are very ammable.
• Keep all materials away from heat, sparks and ame. Material containers may rupture when exposed to extreme heat.
Use National Fire Protection Association Class B extinguishers such as carbon dioxide, dry chemical, or foam.
3D Systems, Inc.
Material Characteristics
The photopolymers used in stereolithography may be hazardous if handled improperly. Repeated skin contact with materials may cause
sensitization. Consult the manufacturer’s Global Harmonized Standards/Safety Data Sheet (GHS/SDS) for information on specic
materials. For further information on this and related topics, consult the 3D Systems – Materials website at http://www.3dsystems.com/
support/materials/msds.
Material Storage
Material should be stored in their original containers, according to the guidelines given in the GHS/SDS included with the material.
Protect material from sunlight and ambient room light.
Never mix different materials.
Material Disposal
Do not dump used material down any drains. Follow disposal rules established by company, local, state, and federal authorities.
Material Spill Containment
Your company has the responsibility to dene what constitutes a major spill. Personnel who are involved in cleaning up major spills
of material should wear NIOSH/MSHA approved respirators designed for use with organic chemical vapors. In addition, each person
should wear protective goggles, rubber boots, and 100% nitrile gloves to minimize exposure to material, which can cause eye, skin, and
respiratory irritation, as well as possible skin allergies and respiratory reactions.
Any spilled material should be absorbed on inert absorbent material and placed into containers for transfer to an approved waste
disposal site. After cleaning up the spill, individuals should wash thoroughly with soap and COLD water. Dry-clean contaminated clothing.
Discard contaminated shoes and leather products. Avoid exposure to sunlight until skin and clothing have been cleaned of material.
Refer to the GHS/SDS before using any chemicals. Repeated or prolonged skin contact may cause sensitization. Vapor may be harmful.
First Aid and Protective Equipment
The following paragraphs provide general rst aid procedures and recommendations for protective equipment to minimize the risks from
material exposure. If professional medical attention is necessary, take the Global Harmonized Standards/Safety Data Sheet (GHS/SDS)
for the exact material involved to the attending physician.
Skin Contact
Wear 100% nitrile gloves and lab coats to avoid skin contact. Should material come in contact with skin, wash thoroughly with soap and
cold water and immediately remove contaminated clothing and shoes. If skin is irritated, seek medical attention. Dry-clean contaminated
clothing. Discard contaminated shoes and leather products.
Eye Contact
Safety goggles should be worn to prevent accidental splashes into the eyes. If material comes in contact with the eye, ush immediately
with large amounts of water for 15 minutes, avoid sunlight, uorescent light, and other ultraviolet light, and obtain immediate medical
attention. Eye wash facilities and a rst aid kit should be readily available and close to the 3D printer system.
Contact Lenses
If material splashes into eyes when contact lenses are worn, ush eyes immediately with water. Verify that ushing has removed the
contact lens from the eye(s). Protect eyes from light and obtain immediate medical attention. Discard contact lenses that come into
contact with liquid material.
Fume Inhalation
Remove the person to fresh air. Give articial respiration or cardiopulmonary resuscitation (CPR) if required. If breathing is difcult, give
oxygen. Obtain immediate medical attention.
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3D Systems, Inc.
ENVIRONMENTAL CONDITIONS
Temperature
To allow optimum systems operation and optimum part quality, the temperature of the ProJet 2500 3D printer system’s room or other
location should remain stable. The working range is 23°C +/- 9°C (73°F +/- 9°F). Any temperature uctuation greater than 9°C (48.2°F)
may adversely affect parts built on the printer.
The air conditioning system should maintain a temperature change of less than 1°C (33.8°F) per hour. The stereolithography room
should have a minimum cooling capacity of 1.4 kW. We recommend an HVAC system that changes the air two to ve times per hour.
To avoid adversely affecting part quality, do not expose the ProJet 2500 3D printer system to direct air ow from the air conditioning
system.
Beyond the temperature range that is optimum for part quality, the 3D printer system is capable of operating safely without creating a
hazard between 5°C and 40°C (41°F and 104°F).
Humidity and Altitude
The optimum humidity in the ProJet 2500 print chamber depends partly on the material selection, although humidity should always
be non-condensing and should not vary outside the range of 30-70% for optimum part quality with most materials. The 3D printer
system can operate at higher non-condensing humidity levels but may adversely affect part quality. Review your ProJet 2500 material
information, GHS/SDS, product datasheet, and product labeling, for specic information on recommended humidity levels. The ProJet
2500 can operate correctly up to an altitude of 3000m above mean sea level.
Sound Pressure
Overall sound pressure level for this equipment will not exceed <65 dBA.
SAFETY INTERLOCKS
Safety Interlock Switches
Safety interlock switches protect the user from possible LED UV radiation exposure when certain doors or panels are opened. Panels
with safety warning labels include safety interlocks that will cause the system to power down if the panel is removed.
Control Switches
The locations of control switches are described below. For information on the different areas of the printer see ProJet 2500 At a
Glance.
Door Interlocks
All doors have built-in interlock switches. When the printer is printing a part the top door will be locked to keep user safe from LED UV
radiation and the danger of moving parts. When a door is opened if the 3D printer system is running it will automatically shut down and
stop printing.
Keyed Bypass Switch
There is a keyed bypass switch located on the back of the 3D printer system. A technician can use this to run tests on the 3D printer
system with the doors open allowing to bypass the built-in door interlocks.
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3D Systems, Inc.
3 PRODUCT FEATURES
MATERIAL DELIVERY MODULE
The Material Delivery Module (MDM) in the device holds four material cartridges necessary for printing a part. Two support material and
two part material cartridges are housed in the MDM.
A cartridge of material can be replaced in a matter of minutes with no tools required. This feature signicantly reduces material load
time. In addition, you can warm up the material in the MDM in less than an hour, greatly reducing print time.
The MDM contains a waste liner with a disposable bag that allows the waste to be emptied by removing the bag and replacing it with a
new one. The maximum capacity of the waste bag is 1311cm3. Bags and liners can be ordered by using part number 311215-00. Each
order will contain 30 bags and 1 liner.
Nitrile gloves are required when changing material cartridges or changing the waste bag.
MDM Capacity
Each cartridge holds approximiately 1.5kg of material for a total of 3kg support and 3kg part material.
Material Cartridge
The ProJet 2500 material cartridges incorporate smart cartridge technology that contain information about the material that is in the
cartridge and the MDM. This information enables the ProJet 2500 to verify that the user does not use the wrong material, use material
incorrectly, or use an empty or expired cartridges, ensuring the material is safe to use.
PRINT APPLICATOR
The print applicator is the assembly of the ProJet 2500 that applies material to the part as the applicator moves across the material
surface.
The print applicator utilizes a Xerox M Series printhead with four axes of motion: The y-axis moves the applicator from the front to the
rear. Other motion systems are utilized to ensure the exact amount of material is deposited, resulting in the high part accuracy produced
on the printer. The applicator system’s liquid level sensor maps the material surface by moving around the material surface. The sensor
calibrates the position of the applicator so that it moves perfectly parallel to the material surface, enabling the print to be accurate and
precise. The applicator system uses the motion axes that are connected to the applicator, enabling the 3D printer system to self-
calibrate and permitting a customized setting of the applicator gap, or distance from the applicator’s bottom to the material surface, for
different materials.
Print Applicator Safety
Radiation: If any of the interlocks are defeated radiation can cause eye injury or blindness, burn injury and/or re.
Interlocks are to be defeated only by trained personnel when needed during service procedures.
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3D Systems, Inc.
ADDITIONAL DOCUMENTATION
The following documents will help you to achieve maximum prociency with your ProJet 2500 .
ProJet 2500 Facility Requirements Guide
The Facility Requirements Guide details the requirements necessary to install the ProJet 2500 3D Printer. Details include the necessary
facility dimensions, electrical and pneumatic resources, and any equipment that may be needed for installation. An electronic version of
this document is available at https://3dscentral.3dsystems.com.
ProJet 2500 Installation Guide
The Installation Guide details the procedures required to properly install and set up the ProJet 2500 3D Printer at the customer’s site.
Only a 3D Systems Certied Field Service Engineer or a Certied Reseller is allowed to install the 3D printer system. An electronic
version of this document is available at https://3dscentral.3dsystems.com.
ProJet 2500 Material and Post Processing Guide
The Material Guides detail the use of materials that have been certied for use in the ProJet 2500. Each material has its own
Material Guide. Information specic to each material is included in these guides. An electronic version of this document is available at
https://3dscentral.3dsystems.com.
ProJet 2500 Quick Start Guide
The Quick Start Guide gives the user a quick overview of the 3D printer system and the procedure for printing a part with the
ProJet 2500. An electronic version of this document is available at https://3dscentral.3dsystems.com.
ProJet 2500 Material Safety Data Sheets/Safety Data Sheets (MSDS/SDS)
Each material has its own MSDS/SDS. The user must be familiar with all information contained in these documents before handling the
materials. Every material shipment includes a paper copy of its MSDS/SDS.
Electronic versions of the MSDS/SDSs are available on our website at http://www.3dsystems.com/support/materials/msds
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4 AT A GLANCE
PROJET 2500 PRINTER SYSTEM
A
B
C
E
D
Print Engine : The Print Engine contains major systems such as the Printhead, Planarizer, UV Lamp Assembly, Wave Amp
and the IGUS Track.
Print Zone: Print Zone is the area where the print platform can be found. All print jobs are built on the print platform. For
more information see Printing Area next page.
User Interface (UI): This is the built-in touchscreen which allows the user to interface with the printer. The touchscreen
runs the Mycroft software that allows user to check printing status, material levels, as well as power printer on and off. For
more information on what user can access through the UI go to the User Interface section of this manual.
Electrical Cabinet (located in back of printer): The electrical cabinet contains all the electrical equipment for the ProJet
2500. The cabinet can be accessed through the back of the printer.
Material Drawer Module (MDM): The MDM drawer is a push/push type mechanism. To open the drawer push in, drawer
should pop open allowing you to pull it open the rest of the way. The MDM contains the part and support materials and the
waste bag.
A
B
C
D
E
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12
PRINTING AREA
The actual area that you can print a job consists of the length x width
plus the maximum height of a job. This diagram illustrates exactly
what the maximum build area is for the ProJet 2500.
3D PRINTER SYSTEM COMPONENTS
For 3D printer system requirements, consult the Facility
Requirements Guide.
288mm
11.34in
212mm
8.35in
144mm
5.67in
Need updated diagram from Wilsonville
User Interface
The User Interface consists of a tablet built into the top of the printer
to the right. There are ve main screens that contain sub menus that
allow the user to do a variety of things through the tablet. These ve
screens and their menus are:
1. Status Screen
• Current Layer Info
• Print Sender
• Printer State
• Waste Bag Usage
2. Prints Screen
• Opens Print Queue for the Printer
3. Materials Screen
• Material Status
• Part Message
• Support Message
4. Tools Screen
• Diagnostics
• Material Change Wizard
• Printer Info
• Access Platform
• Play
• Refresh Job Queue
• Email Notication
• Printer Usage
• Printer Shutdown
5. Settings Screen
• Admin Settings
• Email Alerts
• Alert Settings
• Network Settings
• Printer Connection
These are the only things that can be done through the UI. All other
operations must be done through a computer/laptop using the
3DSPRINTTM software. For complete information on using
3DSPRINT the Help (6) le can be accessed through the icon in
the software.
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Status Menu
Status Screen - This is where the user can Access the Platform,
select Play to begin printing a job or Stop to stop a current job
printing. The user can also check several things here such as, the
Current Layer Info, Estimated Time, Start Time, Printing Time, Time
Remaining, the Print Sender, Printer Status, Waste Bag Usage, and
email notications.
Prints Menu
Prints Menu - The prints menu allows you to manage the print
queue for the printer.
Materials Menu
Material Status - Allows user to check the level of part and support
material level in the MDM. Select Materials Tab at top. This menu
also shows messages about the Part and Support material at the
bottom. Select this area and message will pop up on the screen.
Material Information - Clicking on the material level in the material
status screen will bring up an information box about that particular
cartridge of material. Information listed here is:
• Status - Active or Non-Active
• Type - Type of material in cartridge
• Weight - Weight of material remaining in cartridge
• Batch - Date batch of material was made
• Expires - Date material expires on
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Tools Menu
Diagnostics Screen - The Diagnostic screen is where the User
performs the following routines: Test Prints, Inspect Planarizer Wiper
Blade, Head Wipe, Head Purge, Head Test Fire, Head Maintenance
Cycle, and Jet Check Test. More information on these routines can
be found later on in this manual.
Material Change Wizard - This allows the user to change the Part
Material type through the UI and run a Test Print or an HMS Cycle
as well.
Printer Info - This screen displays information about the printer.
Printer Usage - This screen displays information about the printer
usage, for example, how many hours the machine has been used,
how many hours it was actually building, how many hours the lamp
has been on, how much part material has been used and how much
support material has been used.
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Alert Settings - This is where user would set up alerts such as an
alert for Print Start, Print Complete, Print Abort or a Low Material
Cartridge, you also input an email address you want the alert to be
delivered to.
Network Settings - This is where the user can view all the Network
settings. Various network settings include: IP Address, MAC
Address, Hostname, DNS Address, Default Gateway Address, and
DHCB.
Printer Shutdown - The user uses this screen to shut down the
printer, reboot the printer and do a software restart.
Settings Menu
In the Settings tab is where you manage the Printer Connection,
Network Settings, and Alert Settings.
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Printer Connection - This is where user can add a printer, either
manually or by searching through a list of available printers on the
network.
Email Alerts - User can sign up to enable email alerts here, edit and
view admin settings, and alert settings.
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Material Delivery Module (MDM)
Support Material Containers A and B: These containers hold
the VisiJet® M2 SUP support material that is used for the build.
The support material is housed on the left side of the MDM.
These containers also incorporate smart cartridge technology that
contain the same type of information about the material that is
contained in the cartridge and the MDM.
Part Material Containers C and D: These containers hold the
cartridges of the VisiJet® part material, which are used to build
parts on the 3D printer system. The part material is housed
on the right side of the MDM. The rell containers incorporate
smart cartridge technology that contain information about the
material that is in the cartridge and the MDM. This information
enables the ProJet 2500 to verify that the user does not use the
wrong material, use material incorrectly, or use empty or expired
containers, ensuring the material is safe to use.
Electrical
Power Supply: In the rear of the printer there is an outlet to plug
in the power supply cord and a switch to turn the system on. This
is the only way to power the printer on from a complete shutdown
state. Do not use this switch to shutdown print. Printer should be
shutdown through the UI and brought back up by toggling the
power switch on the back. (A)
CAUTION: It is advised to never pull the plug or use
the switch as a means to power down the printer,
always power off through the Shutdown process on
the UI.
NOTE: Unless the printer will not be used for a
substantial period of time, it is best to leave it
powered on and in an Idle state.
ADC
B
A
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5 STEPS FOR PRINTING YOUR FIRST PRINT
The software that will be used to create and send les to print a build job is called 3DSPRINTTM. This section is designed to walk you
through selecting your printer, selecting materials, and printing your rst print. For detailed information on the features of 3DSPRINT you
can access the full help document by clicking on the icon inside the 3DSPRINT software.
PRINTING A PART
To print your rst part follow these instructions.
NOTE: Ensure print platform is installed prior to printing a part. See Print Platform Installation for more information.
Launch 3DSPRINT
Double click the 3DSPRINT icon on your computer/laptop or
select it from your list of available programs loaded on your
computer.
NOTE: Before beginning click on the Settings
Icon to check the units of measure before you
begin to ensure you have the correct units of
measure selected.
Selecting the Printer
1. Select the printer you wish to print your part on. Click on
the Printer (1) button at the top.
2. A list of available printers will come up. Click on desired
printer (2a) on the printer you wish to use and select
Next (2b).
NOTE: If desired printer is not listed you can
select refresh icon or manually type the IP
adress in the eld next to refresh.
Selecting Material
1. At this point you must select the desired material part will
be printed with. Double Click desired material (3a) and
select Next (3b).
Selecting Print Mode
1. The next option to select is the print mode. Available print
modes will automatically populate after your select your
material. Click on desired mode (4a) and select
Next (4b).
1
2a
2b
3a
3b
4a
4b
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Printing the File
1. In the Print Setup (1) tab select File > Import (2)
2. Navigate to the le you wish to print, click Open.
3. Select Auto Place (4a) > Set (4b).
1
2
3
4a
4b
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4. Click Save File (5a).
5. Navigate to where you want the le saved and click
Save (5b).
6. Select Add to Print Queue. (6a)
7. A verication box will come up. Check the le name and
when you are sure it is the correct le, select Add to
Queue (6b).
8. Print Queue will display current parts being printed (7) and
where your job is in the queue.
5b
5a
6b
6a
7
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6 POST PROCESSING PROCEDURES
After a part is printed, there are steps that must be followed before it can be considered nished. Following these steps to successfully process
parts.
STEPS FOR POST PROCESSING A PART
1. When a part is nished printing the platform will raise and the
platform clamps will release. Lift the entire platform off of the
printer.
NOTE: Make sure you are wearing nitrile gloves when
handling build platforms and parts to keep hands free
of material.
2. Place the platform in a freezer for approximately 30 minutes.
This will cool the parts and enable them to separate easily
from the platform.
NOTE: Placing print platform on a metal surface as
shown here speeds up the cooling time.
3. After parts are cooled sufciently, wearing nitrile gloves,
place parts in a metal basket.
NOTE: Nitrile gloves must be worn when handling all
parts that have not been processed.
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4. Place the entire basket in a 70°C (158°F) oven for 30
minutes or until the wax support material has melted off.
NOTE: Ensure you set the basket on top of a drip tray
to allow support material to drip off into the tray.
5. Remove parts from oven and wipe off any remaining support
material with a lint free paper towel.
6. Place parts in a clean warm mineral bath (approx. 65°C
(149°F) ) for 30 minutes.
7. After 30 minutes wipe parts dry and they are ready to use.
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7 CLEANING AND MAINTENANCE PROCEDURES
INSPECT PLANARIZER PROCEDURE
The planarizer requires no adjustments once it is installed on the printer.The planarizer does require cleaning as part of a preventive
maintenance cycle.
Cleaning the Planarizer Blade
1. Move print engine to the Ready state by selecting Inspect
Planarizer under Tools > Diagnostics in the UI. This will
place the printer over build plate area and will tilt the blade.
2. Lift the cover to expose the planarizer blade.
3. While wearing nitrile gloves, wipe excess material from
the blade using a lint-free cloth, if necessary apply some
isopropyl alcohol to the cloth before wiping.
CAUTION: Blade is sharp, be careful not to cut
yourself when wiping blade.
NOTE: If buildup cannot be cleaned off, or if there are
signs of damage to the blade, it may be necessary
to replace it. See Replacing Planarizer Blade for
instructions.
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Inspect Planarizer Blade Routine
If any of these signs are visible on the Planarizer Blade it will need to be replaced:
• Excess buildup that cannot be cleaned off
• Blade is warped
• Blade is damaged (bent or kinked)
To change planarizer blade:
1. Move print engine to the Ready state. This will place the
printer over build plate area and will tilt the blade.
2. Lift the cover to expose the planarizer blade.
3. Loosen 2x5 cap screw holding planarizer blade in place with
a 1.5mm Allen wrench.
4. Carefully pull blade out of aluminum housing.
CAUTION: Blade is sharp, be careful not to cut
yourself when removing blade.
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5. Wipe blade off with isopropyl alcohol and inspect for
damage.
NOTE: If blade shows signs of damage replace with
a new one, if blade can be cleaned and no damage is
visible you can replace with existing blade.
6. Place blade with notch facing towards the inside and resting
behind the metal bar. Start at the left end and insert until you
can feel the blade drop into the notch.
7. Replace 2x5 cap screw, and tighten with a 1.5mm Allen
wrench while holding blade in place with other hand, as
shown.
8. Return planarizer to the Home position. Printer is now ready
to use.
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Inspect and Clean Planarizer Housing
Material can get trapped and built-up in the housing of the planarizer. It is important to periodically inspect and clean these areas.
Follow these steps to inspect and clean the planarizer housing.
To inspect and clean planarizer housing:
1. Move print engine to the Ready state. This will place the
printer over build plate area and will tilt the blade.
2. Lift the cover to expose the planarizer blade.
3. Visually inspect the planarizer. It may be necessary to clean
excess material from the holes in the housing. This can be
done using a cotton swab and isopropyl alcohol.
4. Using a cotton swab, gently wipe out excess material from
holes. For stubborn areas, use a bit of isopropyl alcohol on
the cotton swab before wiping.
5. Continue this process for everywhere you see buildup.
6. Rotate planarizer so the two planarizer ducts (A) can be
easily accessed as shown.
A
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7. Inspect around ducts for excess material buildup. Gently
wipe around ducts with lint-free cloth wearing nitrile gloves.
Wipe up any excess material.
8. When all excess material has been cleaned up, planarizer
can be returned to Home position and printer is ready to use.
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Replacing the Particulate Carbon Filter
The particulate carbon lter is designed to remove particulates, odors, and
gasses from the build area.
The particulate carbon lter will need be checked every 3 months and
replaced if necessary. Access to this lter is from the front of the machine
on the right hand side. Loosen the thumb screw on the door containing the
lter, remove the lter, insert new lter, close door, tighten thumb screw.
NOTE: This is a customer replaceable part. Particulate Filter
with Handle - P/N 310259-00.
Photo at right illustrates a lter that needs to be changed.
Photo at right illustrates a lter that is clean and new.
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SHRINK COMPENSATION FOR PROJET VISIJET® MATERIALS
Material shrinkage occurs in thermosets as they transition from liquid state to solid state during the curing process.
The ProJet Accelerator Client Software has features that allow the user to compensate for the natural shrinkage of the material in order
to ne tune the accuracy of a part.
These shrink compensation values serve as general guidelines to setting shrink compensation. Part building and cleaning in a
controlled process will best determine the optimal shrink compensation values for a particular geometry.
Material X Value Y Value Z Value
VisiJet® M2 RWT (Rigid White) 1.01% 1.01% 0.00%
VisiJet® M2 RCL (Rigid Clear) 1.01% 1.01% 0.00%
VisiJet® M2 RBK (Rigid Black) 0.55% 0.25% 0.00%
VisiJet® M2 EBK (Elastomeric Black)
VisiJet® M2 ENT (Elastomeric Natural)
Enter Standard Shrink Compensation Values for the material.
1. Open ProJet Accelerator Client software and select the desired 3D printer system.
2. Select the part to build.
3. Select the Options Button
4. Within the Options panel, enter shrink compensation values for X, Y, and Z if necessary (compensation is rarely necessary, see
chart on previous page for values).
WAITING ON SHRINK COMPENSATION
INFORMATION FROM WILSONVILLE.
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Identify the exact X and Y dimensions of the part using a CAD program.
• Most CAD programs and simple .stl le viewers will provide a way to view a part with its dimensions.
• Make note of the actual X and Y dimensions as XCAD and YCAD.
Build and clean the part and take measurements of the nished part.
• It is recommended to measure along the critical dimensions of the geometry, take measurements in multiple areas and take an
average of the values.
• Measurements can be made using calipers or more advanced metrology methods.
• Make note of the X and Y dimensions of the printed part and mark them as XPART and YPART.
NOTE: If the measurement of the nished part is different from the measurements of the CAD model, ne tune the
accuracy using scaling factors.
Determine Scaling Factor to use for the next build.
• Use the following formula calculate the scaling percentage to be used on the ne tuning build:
X Scaling Factor = (XCAD - XPART) / XCAD* 100 (answer will be as a percentage)
Y Scaling Factor = (YCAD - YPART) / YCAD* 100 (answer will be as a percentage)
EXAMPLE:
X measurement of CAD model = 3.000”
Y measurement of CAD model = 5.000”
X measurement of printed part = 2.998”
Y measurement of printed part = 4.989”
X Scaling Factor = (3.000 - 2.998) / 3.000*100 = 0.067%
Y Scaling Factor = (5.000 - 4.989) / 5.000*100 = 0.22%
Enter Scaling Factor for adjustment build
1. Open ProJet Accelerator Client software and select the
desired 3D printer system.
2. Select the part to print.
3. Open Print Preview to view the part. Select the part (color
should be yellow)
4. Select the Scale Icon and enter the dialog box to enter the
above scaling factors.
5. Uncheck the Isometric Scale button. This allows user to
make individual X and Y adjustments.
6. In the example above the X scaling factor should be 100% +
0.067% = 100.067%
7. The Y scaling factor should be 100% + 0.22% = 100.22%
8. Enter these two numbers in the corresponding scaling boxes
for X and Y.
Build Part with Scaling Factors and measure
Additional iterations of adjusting scaling factors and taking measurements may be necessary with certain geometries.
WAITING ON SHRINK COMPENSATION
INFORMATION FROM WILSONVILLE.
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PRINT PLATFORM REMOVAL AND INSTALLATION
1. Ensure the printer is turned on and the Printer State is in Idle
or Standby mode.
NOTE: This is the normal state you should nd the
printer in when you open the door.
NOTE: Make sure you are wearing nitrile gloves
before performing this procedure. Always protect
yourself from possible exposure to materials.
2. Select the Access Platform button on the printer
touchscreen.
NOTE: The Access Platform will not be available
to select if the printer is not ready for the user to
access the print platform.
3. The printer will move the plate into place in order to allow
access to the build platform. When prompted, open the door
to access the print platform.
4. Wearing nitrile gloves, lift platform off of plate.
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5. Place new, cleaned print platform on plate. Close top door.
The plate will automatically lower and clamp the print
platform in place.
6. Before a print will run a message will display asking user to
conrm that the platform is clean, verify the platform is clean.
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MATERIAL CARTRIDGE REMOVAL AND INSTALLATION
When a material cartridge is empty and needs to be replaced, or if a partially lled container needs to be replaced with a full container,
perform the following procedure.
NOTE: It is important to verify the type of material currently in the MDM before proceeding with these steps.
IRRITANT! Wear protective clothing, disposable nitrile gloves, and goggles, while performing the following steps:
Removing Material Cartridge
NOTE: Cartridges cannot be removed from a cold printer. The
printer must be warm before drawer will open and cartridges
can be removed.
1. The MDM drawer (A) is a push/push mechanism. Push to open
drawer, push to lock drawer.
2. Open the MDM drawer by pushing the drawer panel in so it opens.
3. Pull the MDM drawer open.
4. Turn the material cap (B) a 1/2 turn to clockwise to tighten the vent cap.
5. Press the release button (C) on the front. You will hear the cartridge
release. Pull the cartridge out of the slot.
6. Dispose of the empty cartridge according to local regulations.
7. Wearing nitrile gloves, use a disposable paper towel and wipe all material from the container seal assembly, if necessary you can
use some isopropyl alcohol on the paper towel to wipe up the excess material.
A
B
C
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Installing New Material Cartridge
NOTE: Cartridges cannot be installed into a cold printer. The
printer must be warm before drawer will open and cartridges can
be installed.
To place a material cartridge into the MDM, perform the following steps:
1. Obtain a new material cartridge ensuring that it is the same material as
currently installed in the MDM.
2. If drawer is not already open, push to unlock drawer.
3. Pull open the MDM drawer.
NOTE: The steps to install a support cartridge are the same as
installing a material cartridge.
NOTE: To install cartridges into the MDM drawer properly ensure
that the small cap be installed away from the user.
4. Place cartridge in slot and push down until you hear it click in place.
5. Vent each cartridge by loosening the material cap (A) by a 1/2 turn
counterclockwise.
6. Close the MDM drawer (B), until it’s latched securely.
7. Check the material level under the Materials tab on the UI to ensure
cartridge is ceded properly into MDM and ready to print.
A
B
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MATERIAL CHANGE OVER PROCEDURE (MCO)
When changing from one print material to a new print material you must follow this procedure to ensure successful prints.
NOTE: If you are changing from a pigment to a clear this will be a two-material process. When changing from one
pigment to another you must rst go from pigmant 1 to clear to pigment 2. This is the only way to ensure that all of
the rst pigment is sufciently ushed out of the system before you introduce a new pigment. Doing so will ensure
successful prints and keep the two pigments from mixing and causing clogs in the system.
1. From the Machine UI, select Tools > Material Change Wizard.
The rst thing that will appear is a conrmation box asking if you want to start a
material changeover.
2. Select Yes.
The UI will then ask you to replace the waste bag before starting a material
changeover.
3. Open the MDM Drawer and check the waste bag. If it is at least half
empty, leave bag in place and select Yes, otherwise change the waste bag
and select Yes.
4. Close material drawer and continue.
5. The next thing you will be asked is to remove the part material. Remove
both cartridges of part material and select OK.
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This will start the MCO process in the printer.
To ush the entire system at this time you must install two cartridges of clear part
material in the MDM to allow both reservoirs to sufciently ush out all the previous
material from the printer.
6. Install two cartridges of clear material and select OK.
While the previous part material is being ushed out of the printer this screen
will appear.
7. Next you will be asked to remove the clear part material cartridges.
Remove both cartridges and select OK.
The next screen that appears is this one with the Prime Build Material checked
as shown.
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8. You will now be asked to insert the new part material cartridges into the
printer. Install the new part material cartridges and select OK.
9. If the MCO completed to satisfaction you will get a popup that states
Material Changeover Complete. Select OK.
When would this screen appear? If there was an error?
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MDM MAINTENANCE
The following general maintenance procedures provided must be accomplished to help maintain high part yield and to reduce the
printer down time.
When changing material cartridges, material may be present in the MDM holder after the cartridge is removed. If a large pool of material
is present (bottom is submerged and walls of the cartridge holder are reached), do not place a clean material cartridge into the holder.
The holder will require cleaning before inserting a new cartridge.
CAUTION: The MDM cartridge receptacle and material will be warm; avoid touching the sides of the holder during the
cleaning process. Wear heat resistant gloves and goggles.
Cleaning MDM Cartridge Receptacle
1. Insert a lint free cloth to absorb the material in the MDM receptacle.
2. Using a long tool, such as tongs; remove the saturated cloth from the receptacle and place in a waste bag. Continue to clean the
receptacle until all material is removed.
3. After the receptacle is clean, ensure there is no debris or lint left inside of receptacle.
4. Dispose of waste material according to local rules and regulations.
Cleaning the MDM Drawer
Using Isopropyl Alcohol and a lint free cloth, dampen cloth with the alcohol and clean around the cartridge holders’ surfaces.
NOTE: Do not clean cartridge receptacles when the 3D printer system is warm. Allow cartridge receptacles to cool
before cleaning the interior of receptacles.
Cleaning Metal Surfaces
1. Do not remove any outer panels when cleaning the printer. Panels must only be removed by qualied 3D Systems Technical
Support Representatives.
2. Remove dust from outer surfaces of printer by wiping with a clean, dry, lint-free cloth.
3. Remove dirt and grease from printer outer surface by spraying all-purpose cleaner on a clean cloth and gently wiping it down.
CAUTION: Use only non-abrasive, alcohol-free cleaners to clean surfaces. Do not use all-purpose cleaners containing
petroleum-based polishing agents such as liquid wax. Spray cleaner on cloth, not on surface. Do not use cleaning
solvents on build chamber window, doing so can damage the protective UV coating.
4. Gently wipe dirt and part material residue from operator control panel using an ammonia-based glass cleaner on a clean, lint-free
cloth.
5. Remove print platform before cleaning the operator panel. This will prevent the printer from initiating any actions if controls are
accidently pressed.
Cleaning Polycarbonate Top Door
CAUTION: Do not use cleaners such has Windex and paper towels to clean polycarbonate surfaces. Use only a non-
abrasive cleaner and a chem wipe or a lint free cloth. Using anything else will scratch the polycarbonate surface.
Cleaning the User Touchscreen
• Spray a water-based solvent such as Simple Green onto a lint-free soft cloth; do not wipe with a dry cloth or spray cleaner
directly onto touchscreen.
• Gently wipe the touchscreen to remove debris.
Do Not Use:
• A dry cloth on the touchscreen*
• Any cleaning products that contain acetone, MEK or alcohol
• Any abrasive cleaning products
• Using these cleaning products can damage the touch screen.
NOTE: Before cleaning, the 3D printer system must be idle to avoid aborting a build.
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Waste Bag Maintenance
Behind the Support Material cartridges there is a waste bag receptacle area. In the receptacle a disposable bag and hard liner are
contained. The waste bag and liner will need to be changed periodically. Follow the steps below for changing the waste bag:
Changing Waste Bag
1. Verify that the printer is OFFLINE.
2. Ensure printer is warm.
3. Wearing protective nitrile gloves, open the MDM drawer.
4. Remove waste bag.
NOTE: If the waste bag is stuck to the liner when you attempt to
remove it, replace the entire liner and bag to prevent the bag
from tearing and causing material to leak into the receptacle.
Waste bags can be ordered using part number 311215-00.
With each order you will receive 30 bags and 1 liner.
5. Dispose of bag according to local regulations.
6. Inspect waste bin for any remaining waste. If necessary, wipe out any
waste that exists with a lint free cloth and isopropyl alcohol.
7. Replace bag and close MDM.
8. Return printer ONLINE and it is ready to use.
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8 TROUBLESHOOTING
PROJET 2500 SHUTDOWN
If you do not plan on operating the 3D printer system on a regular basis and want to shut it down for an extended period of time, power
off the touchscreen by selecting Shutdown in the Tools menu in the UI.
NOTE: It takes a substantial amount of time for the 3D printer system to warm up after a full shutdown/power off.
Power Outage
If you are present during a power outage, or discover the main power OFF, complete the following steps:
1. Switch power OFF on 3D printer system’s rear panel so it does not automatically start when power is restored. This prevents
damage to the system due to power ickers and surges.
2. When power is restored and stable, switch 3D printer system power ON from the rear panel.
3. If power outage occurs and is restored before anyone can take action, the printer will recover as follows:
4. The 3D printer system advances through warming stages until reaching the required print temperatures. If printer was not printing
when power outage occurred, the top line on the LCD panel will display “Not Printing” and bottom line will display “Online/Menu?”.
The printer is ready to accept a print job.
5. If printer was printing when the power outage occurred, the message will display “Power Off Recovery” after power is restored
and power has reached print temperatures. This safety feature prevents accessing an incomplete print until all print conditions are
satised. Once occurred, the job will end, the message will display “Done Remove Print” and the print platform will raise, and can
be removed; repeat print job if desired.
NOTE: If the 3D printer system is in Power Off Recovery, the print chamber will not be able to open until printer
completes recovery.
9 CUSTOMER SUPPORT
If you receive an unrecoverable error message, or if you need to contact us for another problem, you may contact our Customer Support
Hotline. Before you call Customer Support with a problem or question, please make sure that you have the following information:
• The serial number of your ProJet 2500 (located on the rear panel).
• A brief description of the problem, including the exact error message.
• When the problem occurred; for example, when you submitted a job, during the beginning or the end of a print, or after power
off recovery, etc.
CUSTOMER SUPPORT HOTLINE
Please contact your Customer Support Hotline at one of the following numbers:
• In North America, call 1-800-793-3669
• In Asia and the Pacic Rim, call +852 2923 5077
• In Germany, call +49-6151-357 357
• In the United Kingdom, call +44 1442 282665
• In France, call (+33) 01 60 87 88 77
• In Italy, call +49 (0) 6151 357 357
• In Switzerland, call +41-26-439 95 90
• In Japan, call (+81) 3 5451 1690
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3D Systems, Inc.
GENERAL
ProJet 2500 service procedures must be performed only by a 3D Systems-certied service technician unless this guide explicitly
states otherwise. If your 3D printer system needs service, contact 3D Systems Technical Support at the following numbers:
• In the United States or Canada, call 800-793-3669
• In Europe, call +49-6151-357357
You can also contact your local 3D Systems representative.
3D Systems’ support portal is located at http://www.3dsystems.com/support
For material safety data sheet, go to http://www.3dsystems.com/support/materials/msds
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3D Systems, Inc.
10 LEGAL NOTICES
COPYRIGHT AND CORPORATE IDENTITY
Copyright 3D Systems, Inc. All rights reserved. Subject to change without notice. This document is copyrighted and contains proprietary
information that is the property of 3D Systems, Inc. The licensed user, in the name of whom this document is registered (the “Licensed
User”) does not have the right to copy, reproduce, or translate this document in any way or to any media without the prior written
consent of 3D Systems, Inc. No copies of the document may be sold or given to any person or other entity.
IMPROVEMENTS
3D Systems may (but shall not be obligated to) make improvements to this document from time to time. However, the Licensed User
acknowledges that at any time after the expiration of the date of issuance, 3D Systems may institute a periodic charge or fee payable
by the Licensed User in return for ongoing receipt of improvements. It is the responsibility of the Licensed User to provide 3D Systems
with current information as to its name and address. The Licensed User also undertakes to notify 3D Systems promptly in the event
that it considers any of the data contained in this document to be incomplete or erroneous in any respect, in connection with Licensed
User’s particular or general use.
FCC NOTICE
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
Changes or modications not expressly approved by 3D Systems could void your authority to operate this equipment.
RADIO FREQUENCY TRANSMISSION
This product generates 13.56 MHz using an Inductive Loop System as a Radio Frequency Identication device (RFID). This RFID
device complies with the requirements specied in FCC Part 15, Industry Canada RSS-210, European Council Directive 99/5/EC, and
all applicable local laws and regulations.
Operation of this device is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
The device referenced in this guide contains transmitter, FCC ID: 2ADGF-PJ2500 IC: 12666A-PJ2500
Access to the transmitter for service technicians is available through common enclosure access methods including use of common
tools and removal of covers.
NOTE: Changes or modications to this equipment not specically approved by 3D Systems may void the user’s
authority to operate this equipment.
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3D Systems, Inc.
11 BASIC REGULATIONS
3D Systems has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate
interference caused or received by this printer in a typical ofce environment.
United States
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used
in accordance with these instructions, it may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own
expense.
Changes or modications to this equipment not approved by 3D Systems can void the authority of the user to operate this equipment.
Canada
Ce dispositif est conforme aÌ la norme CNR-210 d’Industrie Canada applicable aux appareils radio exempts de licence. Son
fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage preìjudiciable, et (2) ce
dispositif doit accepter tout brouillage rec?u, y compris un brouillage susceptible de provoquer un fonctionnement indeìsirable.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
European Union
CAUTION: This is a Class A product. In a domestic environment, this product can cause radio interference in which
case the user could be required to take adequate measures.
In order to allow the equipment to operate in close proximity to Industrial, Scientic and Medical (ISM) equipment, the external radiation
from the ISM equipment may have to be limited or special mitigation measures taken.
Changes or modications to this equipment not approved by 3D Systems can void the authority of the user to operate this equipment.
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3D Systems, Inc.
EC DECLARATION OF CONFORMITY
LA DÉCLARATION DE CE DE CONFORMITÉ
We, 3D SYSTEMS, INC. herewith declare that the following described 3D printer system in our delivered version complies
with the basic safety and health requirements of the EC Directive 2006/42/EC of the European Parliament and of the
Council of 17 May 2006, based on its design and type, as brought into circulation by us. In case of alteration of the 3D
printer system, not agreed upon by us, the declaration will lose its validity.
Nous, 3D SYSTEMES, INC. ci-joint déclarer que le suivre a décrit la 3D printer system dans notre version livrée se
conforme à la sûreté fondamentaux et aux conditions de santé des Directive de CET 2006/42/EC du Parlement européen
et du Conseil 17 Mai 2006, a basé au dessous sa conception et son type, comme amené dans la circulation par nous. En
cas du changement de la 3D printer system, pas consenti sur par nous, la déclaration perdra sa validité.
Description of the 3D printer system:
La description de la 3D printer system: STEREOLITHOGRAPHY APPARATUS
ProJet 2500 Production Modeling Systems
3D printer system type:
Usiner le type:
Year of Manufacture:
Année de Fabrication
Serial Number:
Numéro de série
Applicable EC Directives:
Les Directives applicables de CE:
DIRECTIVE 2006/42/EC OF THE EUROPEAN PARLIAMENT AND OF THE
COUNCILof 17 May 2006 on machinery, and amending Directive 95/16/EC (recast),
EMC Directive (2004/108EC)
Applicable Harmonized EC Standards:
Les Normes de CET Harmonisé
applicables:
EN/IEC61010-1, 3rd Edition; E, EN/IEC60825-1:2007, EN 61000-6-2:2005;
EN6000-6-4:2007
Manufactured in USA for
Fabriqué dans l’USA pour
Company Name:
Corporate Headquarters
3D Systems Corporation
333 ThreeD Systems Circle
Rock Hill, SC 29730
USA
3D Systems Europe, Ltd.
Mark House, Mark Road
Hemel Hempstead
Hert HP2 7UA
United Kingdom
Brian Alexander
Director, Manufacturing
Le directeur, les fabriquant
Date
Nom de compagnie:
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3D Systems, Inc.
12 GLOSSARY
3DSPRINT - The software used to create parts and send them to the printer.
Build Platform - This part is used by the 3D printer system to build parts. Support structures link the part to the build platform and must
be removed from the 3D printer system once complete.
Part Material - Is a ultraviolet (UV) curable liquid.
Chamber Door - The chamber door prevents harmful UV radiation from escaping the build chamber during the build process. The
chamber door must be closed prior to starting or resuming a build job and is locked when a buld is in progress.
Debug Log - Is a text le used for obtaining information for resolving potential problems that may occur with the 3D printer system.
Head Maintenance Station (HMS) - Waiting for description from Ernest.
IGUS Track - The main wiring harness that runs the ProJet 2500.
Job Scale Percentage (Job Scale %) - This is used to re-size parts during the build process.
Material Delivery Module (MDM) - Stores and feeds the materials to the 3D printer system during the build process. The MDM holds
two support cartridges and two material cartridges.
Material Quality Guarantee - The 3D printer system reads an encrypted RFID tag on the cartridge to communicate parameters and
ensure optimum build quality.
Operator’s Touch Screen - This is used to display build job status, menu options, and command prompts for the 3D printer system.
Planarizer - Waiting for description from Ernest.
Post Curing (Finishing) - Is the nal process to remove support material from parts and clean the parts to a smooth nish prior to
surface nishing and coating.
Print Applicator - The print applicator is the assembly of the ProJet 2500 that applies material to the part as the applicator moves
across the material surface.
Print Engine - The Print Engine contains major systems such as the Printhead, Planarizer, UV Lamp Assembly, Wave Amp and the
IGUS Track
Printing - The 3D printer system uses part and support material to create three-dimensional plastic prototype parts.
Print Zone - The area designated for the part to be built in.
Shrink Comparison Percentage (Shrink Comp %) - Used to adjust for expected shrinkage during the build so actual part dimensions
more closely match actual dimensions.
Support Material - Wax based material that provides adhesion to the build platform and support for down facing surfaces and open
volumes within the parts.
User Interface (UI) - The User Interface consists of a tablet built into the top of the printer to the right. Various systems can be controlled
and checked by the UI. You can check the status of a print job, materials in the printer, shutdown the printer as well as check on certain
settings within the printer.
UV Lamp Assembly - The UV Lamps cure the part and support material as the printer is building a part.
Waste Bag - The area that holds a plastic bag designated to catch the waste material from the building process. The Waste Bag is
located in the MDM behind the Support Material.
Waste Material - Any uncured support and/or part material generated during a build process.
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3D Systems, Inc.
Wave Amp Assembly - Waiting on description from W’ville.
X-Axis - The orientation of the part from front to rear on the build platform.
Y-Axis - The orientation of the part from left to right on the build platform.
Z-Axis - The orientation of the part height on the build platform.
.stl File - The les thate are created using a three-dimensional solid Computer-aided design (CAD) software. These les are used to
produce parts.
.3dprint File - Files tht have been saved through the Prepare and Print Setup area of 3DSPRINT are saved in this le format. These
les will also be added to the Files module.
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3D Systems, Inc.
333 Three D Systems Circle | Rock Hill, SC | 29730
www.3dsystems.com
©2015 3D Systems, Inc. All rights reserved.
P/N 311004-00 Rev. A