ADTRAN SR550N 802.11n VDSL2 Bonding Gateway User Manual SR550n

SmartRG, Inc. 802.11n VDSL2 Bonding Gateway SR550n

User Manual

Model:SR550n V52 User Manual 1 User Manual 802.11n VDSL2 Bonding Gateway Model:SR550n
Model:SR550n V52 User Manual 2 Table of ContentsDevice Installation ........................................................................................ 3Power on Router .......................................................................................... 3Factory Reset Button .................................................................................... 5Network Connections ................................................................................... 5CONFIGURATION ................................................................................................ 6WEB-BASED CONFIGURATION UTILITY .................................................................. 6DEVICE INFO ....................................................................................................... 7SUMMARY ........................................................................................................... 8WAN ................................................................................................................ 10ROUTE .............................................................................................................. 11ARP ................................................................................................................. 11DHCP ............................................................................................................... 11ADVANCED SETUP ........................................................................................... 13LAYER2 INTERFACE ........................................................................................... 13ATM Interface ............................................................................................. 14WAN Service .............................................................................................. 15LAN ................................................................................................................. 25Port Triggering ............................................................................................ 29DMZ Host ................................................................................................... 30SECURITY ......................................................................................................... 31IP Filtering .................................................................................................. 31PARENTAL CONTROL ......................................................................................... 34URL Filter ................................................................................................... 35QUALITY OF SERVICE ........................................................................................ 36Queue Config ............................................................................................. 37QoS Classification ...................................................................................... 38ROUTING .......................................................................................................... 40Default Gateway ......................................................................................... 40Static Route ................................................................................................ 40Policy Routing ............................................................................................ 41RIP .............................................................................................................. 42DNS ................................................................................................................ 43DNS Server ................................................................................................ 43Dynamic DNS ............................................................................................. 44UPNP .............................................................................................................. 45DNS PROXY ..................................................................................................... 46INTERFACE GROUP ............................................................................................ 46STORAGE SERVICE ............................................................................................ 49IPSEC .............................................................................................................. 49MULTICAST ....................................................................................................... 51SECURITY ......................................................................................................... 52MAC FILTER ..................................................................................................... 53ADVANCED ........................................................................................................ 54STATION INFO .................................................................................................... 55DIAGNOSTICS ................................................................................................... 56MANAGEMENT .................................................................................................. 57SETTINGS ......................................................................................................... 57INTERNET TIME.................................................................................................. 58ACCESS CONTROL ............................................................................................ 60Passwords .................................................................................................. 60REBOOT............................................................................................................ 61TROUBLESHOOTING ........................................................................................ 62
V52 User Manual 3 Device Installation The DSL connects two separate physical interfaces, an ADSL (WAN) and an Ethernet (LAN) interface. Place the Router in a location where it can be connected to the various devices as well as to a power source. The Router should not be located where it will be exposed to moisture or excessive heat. Make sure the cables and power cord are placed safely out of the way so they do not create a tripping hazard. As with any electrical appliance, observe common sense safety procedures. The Router can be placed on a shelf or desktop, ideally you should be able to see the LED indicators on the front if you need to view them for troubleshooting. Power on Router The Router must be used with the power adapter included with the device. 1. Insert the DC Power Adapter cord into the power receptacle located on the rear panel of the Router and plug the adapter into a suitable nearby power source. 2. Depress the Power button into the on position. You should see the Power LED indicator light up and remain lit. The Status LED should light solid green and begin to blink after a few seconds. 3. If the Ethernet port is connected to a working device, check the LAN LED indicators to make sure the connection is valid. The Router will attempt to establish the ADSL connection, if the ADSL line is connected and the Router is properly configured this should light up after several seconds.
V52 User Manual 4 If this is the first time installing the device, some settings may need to be changed before the Router can establish a connection.
V52 User Manual 5 Factory Reset Button The Router may be reset to the original factory default settings by using a ballpoint or paperclip to gently push down the reset button in the following sequence: 1. Press and hold the reset button while the device is powered off. 2. Turn on the power. 3. Wait for 10 seconds and then release the reset button. Remember that this will wipe out any settings stored in flash memory including user account information and LAN IP settings. The device settings will be restored to the factory default IP address 192.168.1.1 and the subnet mask is 255.255.255.0, the default management Username is “admin” and the default Password is “admin.” Network Connections Connect ADSL Line Use the ADSL cable included with the Router to connect it to a telephone wall socket or receptacle. Plug one end of the cable into the ADSL port (RJ-11 receptacle) on the rear panel of the Router and insert the other end into the RJ-11 wall socket. If you are using a low pass filter device, follow the instructions included with the device or given to you by your service provider. The ADSL connection represents the WAN interface, the connection to the Internet. It is the physical link to the service provider’s network backbone and ultimately to the Internet. Connect Router to Ethernet The Router may be connected to a single computer or Ethernet device through the 10BASE-TX Ethernet port on the rear panel. Any connection to an Ethernet concentrating device such as a switch or hub must operate at a speed of 10/100 Mbps only. When connecting the Router to any Ethernet device that is capable of operating at speeds higher than 10Mbps, be sure that the device has auto-negotiation (NWay) enabled for the connecting port. Use standard twisted-pair cable with RJ-45 connectors. The RJ-45 port on the Router is a crossed port (MDI-X). Follow standard Ethernet guidelines when deciding what type of cable to use to make this connection. When connecting the Router directly to a PC or server use a normal straight-through cable. You should use a crossed cable when connecting the Router to a normal (MDI-X) port on a switch or hub. Use a normal straight-through cable when connecting it to an uplink (MDI-II) port on a hub or switch. The rules governing Ethernet cable lengths apply to the LAN to Router connection. Be sure that the cable connecting the LAN to the Router does not exceed 100 meters. Hub or Switch to Router Connection Connect the Router to an uplink port (MDI-II) on an Ethernet hub or switch with a straight-through cable. If you wish to reserve the uplink port on the switch or hub for another device, connect to any on the other MDI-X ports (1x, 2x, etc.) with a crossed cable. Computer to Router Connection You can connect the Router directly to a 10/100BASE-TX Ethernet adapter card (NIC) installed on a PC using the Ethernet cable provided.
Appendix A – Troubleshooting V52 User Manual 6 Configuration This section will show you how to configure your new D-Link Router using the web-based configuration utility. Web-based Configuration Utility Connect to the Router The default IP address for ADSL MODEM is: 192.168.1.1; The Subnet Mask is：255.255.255.0. Users can configure ADSL MODEM through an Internet browser. ADSL MODEM can be used as gateway and DNS server; users need to set the computer’s TCP/IP protocol as follow: 1. Set the computer IP address at same segment of ADSL MODEM, such as set the IP address of the network card to one of the “192.168.1.2”～ “192.168.1.254”. 2. Set the computer’s gateway the same IP address as the ADSL Modem’s. 3. Set computer’s DNS server the same as ADSL Modem’s IP address or that of an effective DNS server. To access the configuration utility, open a web-browser such as Internet Explorer and enter the IP address of the router (192.168.1.1).
Appendix A – Troubleshooting V52 User Manual 7 Type “admin” for the User Name and “admin” in the Password field. If you get a Page Cannot be Displayed error, please refer to the Troubleshooting section for assistance. Device Info To access the Device Info window, click either the Device Info or Summary button in the Device Info directory. The following page opens:
Appendix A – Troubleshooting V52 User Manual 8 Summary To access the Router’s first Summary window, click the Summary button in the Device Info directory.
Appendix A – Troubleshooting V52 User Manual 9 This window displays the current status of your DSL connection, including the software version, LAN IP address, and DNS server address.
Appendix A – Troubleshooting V52 User Manual 10 WAN To access the WAN Info window, click the WAN button in the Device Info directory. This window displays the current status of your WAN connection.
Appendix A – Troubleshooting V52 User Manual 11Route To access the Device Info – Route window, click the Route button in the Device Info directory. This read-only window displays routing info. ARP To access the Device Info – ARP window, click the ARP button in the Device Info directory. This read-only window displays Address Resolution Protocol info. DHCP To access the Device Info – DHCP Leases window, click the DHCP button in the Device Info directory.
Appendix A – Troubleshooting V52 User Manual 12 This read-only window displays DHCP lease info.
Appendix A – Troubleshooting V52 User Manual 13 Advanced Setup This chapter include the more advanced features used for network management and security as well as administrative tools to manage the Router, view status and other information used to examine performance and for troubleshooting. Layer2 Interface To access the DSL ATM Interface Configuration window, click the ATM Interface button in the Layer2 Interface directory. This window is used to configure the ATM interface. You can add and delete ATM interface on this window. If you are setting up the ATM interface for the first time, click the Add button.
Appendix A – Troubleshooting V52 User Manual 14 ATM Interface The ATM PVC Configuration window allows you to set up ATM PVC configuration. Enter Virtual Path Identifier,and Virtual Channel Identifier. The VPI and VCI values should be provided by your ISP. This window also allows you to select DSL Link Type, PPPoA、IpoA and EoA (EoA is for PPPoE, IPoE, and Bridge) Use the drop-down menu to select the desired Encapsulation Mode.. Click the Apply / Save button to Save.
Appendix A – Troubleshooting V52 User Manual 15 WAN Service To access the Wide Area Network (WAN) Service Setup window, click the WAN Service button in the Advanced Setup directory. This window is used to configure the WAN interface. You can add and delete WAN interface on this window. If you are setting up the WAN interface for the first time, click the Add button. The WAN Service Interface Configuration Configuration window allows select a layer 2 interface for this service. Click the Next button to continue.
Appendix A – Troubleshooting V52 User Manual 16 This window allows you to select the appropriate connection type. The choices include PPP over ATM (PPPoA), PPP over Ethernet (PPPoE), IP over Ethernet (IpoE), IP over ATM (IPoA), and Bridging. WAN Service Configuration – PPPoE Click the PPP over Ethernet (PPPoE) radio button on this window. This window also allows you to use the drop-down menu to enable IPv6 service. Click the Next button to continue.
Appendix A – Troubleshooting V52 User Manual 17 WAN Service Configuration – PPPoE This window allows you to set the username and the password for your PPP connection. This information is obtained from your ISP. Additional settings on this window will also depend on your ISP. And You can input 2nd ip on this page. Click the Next button to continue.
Appendix A – Troubleshooting V52 User Manual 18 WAN Service Configuration – IPoE Click the IP over Ethernet radio button on this window. Click the Next button to continue.
Appendix A – Troubleshooting V52 User Manual 19 WAN Service Configuration – IPoE This window allows you to configure the WAN IP settings. This information is obtained from your ISP. Click the Next button to continue.
Appendix A – Troubleshooting V52 User Manual 20 WAN Service Configuration – BRIDGING Click the Bridge radio button on this window. Click the Next button to continue.
Appendix A – Troubleshooting V52 User Manual 21 WAN Service Configuration – BRIDGING This summary window allows you to confirm the bridging settings you have just made. Click the Apply /Save button to save your new bridging settings and restart the Router.
Appendix A – Troubleshooting V52 User Manual 22 WAN Service Configuration – PPPoA This window allows you to enter service description. Click the Next button to continue.
Appendix A – Troubleshooting V52 User Manual 23 WAN Service Configuration – PPPoA This window allows you to set the username and the password for your PPP connection. This information is obtained from your ISP. Additional settings on this window will also depend on your ISP. And You can input 2nd ip on this page. Click the Next button to continue.
Appendix A – Troubleshooting V52 User Manual 24 WAN Service Configuration –PPPoA Default gateway interface list can have multiple WAN interfaces served as system default gateways but only one will be used according to the priority with the first being the higest and the last one the lowest priority if the WAN interface is connected. Priority order can be changed by removing all and adding them back in again. Click the Next button to continue. WAN Service Configuration – IPoA This window allows you to enter service description. Click the Next button to continue.
Appendix A – Troubleshooting V52 User Manual 25 WAN Service Configuration – IPoA This window allows you to configure the WAN IP settings. This information is obtained from your ISP. Click the Next button to continue. WAN Service Configuration – IPoA This window allows you to enable or disable Network Address Translation and a firewall for your Router. In addition, you can enable or disable IGMP multicasting. Click the Next button to continue. LAN You can configure the LAN IP address to suit your preference. Many users will find it convenient to use the default settings together with DHCP service to manage the IP settings for their private network. The IP address of the Router is the base address used for DHCP. In order to use the Router for DHCP on your LAN, the IP address pool used for DHCP must be compatible with the IP address of the Router. The IP addresses available in the DHCP IP address pool will change automatically if you change the IP address of the Router.
Appendix A – Troubleshooting V52 User Manual 26 To access the Local Area Network (LAN) Setup window, click the LAN button in the Advanced Setup directory.
Appendix A – Troubleshooting V52 User Manual 27 This window allows you to set up a LAN interface. When you are finished, click the Apply / Save button.
Appendix A – Troubleshooting V52 User Manual 28 To access the IPv6 LAN Auto Configuration window, click the IPv6 AutoConfig button in the LAN directory. This window allows you to set up IPv6 LAN Auto Configuration. When you are finished, click the Save /Apply button.
Appendix A – Troubleshooting V52 User Manual 29 Port Triggering Some applications such as games, video conferencing, remote access applications and others require that specific ports in the Router's firewall be opened for access by the applications. You can configure the port settings from this screen by selecting an existing application or creating your own (Custom application). Click the Add button to configure port triggering. You can configure the port settings on this window by clicking the Select an application radio button and then using the drop-down list to choose an existing application, or by clicking the Custom application radio button and entering your own Application Rule in the field provided. Click Save/Apply when you are finished with the port setting configuration. The new Application Rule will appear in the Port Triggering table.
Appendix A – Troubleshooting V52 User Manual 30 DMZ Host Since some applications are not compatible with NAT, the Router supports use of a DMZ IP address for a single host on the LAN. This IP address is not protected by NAT and will therefore be visible to agents on the Internet with the right type of software. Keep in mind that any client PC in the DMZ will be exposed to various types of security risks. If you use the DMZ, take measures (such as client-based virus protection) to protect the remaining client PCs on your LAN from possible contamination through the DMZ. To designate a DMZ IP address, type in the IP Address of the server or device on your LAN, and click the Save/Apply button.
Appendix A – Troubleshooting V52 User Manual 31 Security To access the Security window, click the Security button in the Advanced Setup directory. The Security button appears after configuring WAN interface in PPPoA, PPPoE, IPoE or IPoA. IP Filtering The IP Filtering button appears when configuring WAN interface in PPPoA, PPPoE, IPoE or IPoA. IP Filtering - Outgoing This window allows you to create a filter rule of Outgoing. Click change default policy to change the mode of policy. Now default policy is BLOCK, it means all outgoing IP traffic from LAN is blocked, but some IP traffic can be accepted by setting up filters. If you are setting up the outgoing IP filtering, click the Add button. Now default policy is ACCEPT, it means all outgoing IP traffic from LAN is allowed, but some IP traffic can be Blocked by setting up filters. If you are setting up the outgoing IP filtering, click the Add button.
Appendix A – Troubleshooting V52 User Manual 32 Enter the information in the section. Explanations of parameters are described below. Click the Apply / Save button to add the entry in the Active Outbound IP Filtering table. IP Filtering – Incoming This window allows you to create a filter rule of Incoming. Click change default policy to change the mode of policy. Now default policy is ACCEPT, it means all incoming IP traffic from WAN is accepted, but some IP traffic can be blocked by setting up filters. If you are setting up the incoming IP filtering, click the Add button.
Appendix A – Troubleshooting V52 User Manual 33 Now default policy is BLOCK, it means all incoming IP traffic from WAN is blocked, but some IP traffic can be accepted by setting up filters. If you are setting up the incoming IP filtering, click the Add button. Enter the information in the section. Explanations of parameters are described below. Click the Apply / Save button to add the entry in the Active Inbound IP Filtering table.
Appendix A – Troubleshooting V52 User Manual 34 Parental Control Use this window to deny access to specified MAC address. If you are setting up the MAC address blocking, click the Add button. MAC address is a specially formatted text string (xx:xx:xx:xx:xx:xx) that uniquely identification of a device. This section will allow users to block devices with certain MAC addresses on the LAN. To configure for MAC address blocking, enter the username into the Username field, click Browser’s MAC Address to have MAC address of the LAN device, or click Other MAC Address and enter a MAC address manually. Tick the checkboxes for the desired individual days of the week and enter desired Start Blocking Time and End Blocking Time. Click the Save/Apply button to save the configuration
Appendix A – Troubleshooting V52 User Manual 35 URL Filter This window allows you to set up URL Filter on the Router. Choose URL List Type Exclude or Include first and click Add button. Enter the URL address and port number then click Apply / Save to add the entry to the URL filter.
Appendix A – Troubleshooting V52 User Manual 36 Quality of Service QoS or Quality of Service allows your Router to help prioritize the data packet flow in your Router and network. This is very important for time sensitive applications such as VoIP where it may help prevent dropped calls. Large amounts of non-critical data can be scaled so as not to affect these prioritized sensitive real-time programs. To access the QoS – Queue Management Configuration window, click the Quality of Service button in the Advanced Setup directory. This window allows you to set up QoS on the Router. When you are finished, click on the Save/Apply button.
Appendix A – Troubleshooting V52 User Manual 37 Queue Config Click the Add button to add a QoS Queue Configuration table entry. This window allows you to configure a QoS queue entry and assign it a specific network interface. Click the Apply / Save button to save and activate the filter.
Appendix A – Troubleshooting V52 User Manual 38 QoS Classification Choose Add or Remove to configure network traffic classes.
Appendix A – Troubleshooting V52 User Manual 39 Use this window to create a traffic class rule to classify the upstream traffic, assign a queue that defines the precedence and the interface, and optionally overwrite the IP header DSCP byte. A rule consists of a class name and at least one condition. Please remember that all of the specified conditions on this window must be met for the rule to take effect. Click the Apply / Save button to save and activate this rule.
Appendix A – Troubleshooting V52 User Manual 40 Routing To access the Routing windows, click the Routing button in the Advanced Setup directory. Default Gateway Default gateway interface list can have multiple WAN interfaces served as system default gateways but only one will be used according to the priority with the first being the highest and the last one the lowest priority if the WAN interface is connected. Priority order can be changed by removing all and adding them back in again. Click the Apply / Save button when you are finished. Static Route Click the Add button on the Routing – Static Route window to access the following window displayed on the next page.
Appendix A – Troubleshooting V52 User Manual 41 Enter the static routing information for an entry to the routing table. Click the Apply / Save button when you are finished. Policy Routing Click the Add button on the Policy Routing Settup window to access the following window displayed on the next page.
Appendix A – Troubleshooting V52 User Manual 42 Enter the Policy Routing information.Click the Apply / Save button when you are finished. RIP To activate RIP for the device, select the Enabled radio button for Global RIP Mode. To configure an individual interface, select the desired RIP version and operation, followed by placing a check in the 'Enabled' checkbox for the interface. Click the Save/Apply button to save the configuration, and to start or stop RIP based on the Global RIP mode selected.
Appendix A – Troubleshooting V52 User Manual 43 DNS To access the DNS windows, click the DNS button in the Advanced Setup directory. The DNS button appears when configuring WAN interface in PPPoA, PPPoE, MER or IPoA. DNS Server Select DNS Server Interface from available WAN interfaces OR enter static DNS server IP addresses for the system. In ATM mode, if only a single PVC with IPoA or static IPoE protocol is configured, Static DNS server IP addresses must be entered. DNS Server Interfaces can have multiple WAN interfaces served as system dns servers but only one will be used according to the priority with the first being the higest and the last one the lowest priority if the WAN interface is connected. Priority order can be changed by removing all and adding them back in again. Click the Apply / Save button when you are finished.
Appendix A – Troubleshooting V52 User Manual 44 Dynamic DNS The Router supports Dynamic DNS (Dynamic Domain Name Service). The Dynamic DNS service allows a dynamic public IP address to be associated with a static host name in any of the many domains, allowing access to a specified host from various locations on the Internet. This is enabled to allow remote access to a host by clicking a hyperlinked URL in the form hostname.dyndns.org, Many ISPs assign public IP addresses using DHCP, this can make it difficult to locate a specific host on the LAN using standard DNS. If for example you are running a public web server or VPN server on your LAN, this ensures that the host can be located from the Internet if the public IP address changes. DDNS requires that an account be setup with one of the supported DDNS providers. Click Add to see the Add DDNS Settings section.
Appendix A – Troubleshooting V52 User Manual 45 Enter the required DDNS information, click the Apply / Save button to save the information. Note DDNS requires that an account be setup with one of the supported DDNS servers prior to engaging it on the Router. This function will not work without an accepted account with a DDNS server. UPNP To access the UPnP Configuration window, click the UPnP button in the Advanced Setup directory. This window allows you to Config UPnP Proxy. Click the Apply / Save button when you are finished.
Appendix A – Troubleshooting V52 User Manual 46 DNS Proxy To access the DNS Proxy Configuration window, click the DNS Proxy button in the Advanced Setup directory. This window allows you to Config DNS Proxy. Click the Apply / Save button when you are finished. Interface Group Interface Group supports multiple ports to PVC and bridging groups. Each group will perform as an independent network.
Appendix A – Troubleshooting V52 User Manual 47 To support this feature, you must create mapping groups with appropriate LAN and WAN interfaces using the Add button. The Remove button will remove the grouping and add the ungrouped interfaces to the Default group. Only the default group has IP interface. Click Add to do advanced settings.
Appendix A – Troubleshooting V52 User Manual 48 To create a new mapping group, enter Group Name, add interfaces to Grouped Interfaces. Click Apply / Save to save the changes.
Appendix A – Troubleshooting V52 User Manual 49 Storage Service To access the Storage Service window, click the the Storage Server button in the Advanced Setup directory. This read-only window display Storage Device info. IPSec To access the IPSec Tunnel Mode Connections window, click the IPSec button in the Advanced Setup directory. This window allows you to configure IPSec. Click Add New Connection to edit IPSec tunnel mode connections from this page
Appendix A – Troubleshooting V52 User Manual 50 This window allows you to advanced settings.
Appendix A – Troubleshooting V52 User Manual 51 Multicast To access the IGMP Configuration window, click the Multicast button in the Advanced Setup directory. Enter IGMP protocol configuration fields if you want modify default values shown below.
Appendix A – Troubleshooting V52 User Manual 52 Security This page allows you to configure security features of the wireless LAN interface. You may setup configuration manually or through WiFi Protcted Setup(WPS) You can select to configure WEP encryption, Shared, 802.1x, WPA, and WPA2 authentication.
Appendix A – Troubleshooting V52 User Manual 53 MAC Filter This page can help you to allow or deny certain MAC addresses to pass through or block out. Click Add to see the following page. Enter MAC Address and click Apply / Save to add the MAC address to MAC filter.
Appendix A – Troubleshooting V52 User Manual 54 Advanced This page allows you to configure advanced wireless LAN interface. Configuring these settings may increase the performance of your router but if you are not familiar with networking devices and protocols, this section should be left at its default settings. Click Apply / Save to save the settings.
Appendix A – Troubleshooting V52 User Manual 55 Station Info This page shows the authenticated wireless stations and their status. Click Refresh to update the information.
Appendix A – Troubleshooting V52 User Manual 56 Diagnostics Your modem is capable of testing your DSL connection with access to Diagnostics. This window is used to test connectivity of the Router.
Appendix A – Troubleshooting V52 User Manual 57 Management The Management directory features an array of options designed to help you get the most out of your Router. Settings To access the Settings - Backup window, click the Settings button in the Management directory. This window allows you to backup your DSL Router configurations. Click the Backup Settings button to save your Router configurations to a file on your computer. This window allows Update DSL router settings. You may update your router settings using your saved files. Click the Update Settings button to update your Router configurations with a file on your computer.
Appendix A – Troubleshooting V52 User Manual 58 This window allows Restore DSL router settings to the factory defaults. Click the Restore DSL Settings button to restore DSL router settings to the factory defaults. Internet Time To access the Time settings window, click the Internet Time button in the Management directory.
Appendix A – Troubleshooting V52 User Manual 59 This window allows you to set the Router’s time configuration. When you are finished, click the Save/Apply button.
Appendix A – Troubleshooting V52 User Manual 60 Access Control To access the Access Control windows, click the Access Control button in the Management directory. Passwords This window allows you to change the password on the Router. When you are finished, click the Save/Apply button.
Appendix A – Troubleshooting V52 User Manual 61 Reboot To access this window, click the Reboot button in the Management directory. To save your settings and reboot the system, click the Reboot button.
Appendix A – Troubleshooting V52 User Manual 62 Troubleshooting This chapter provides solutions to problems that might occur during the installation and operation of the DSL-STV504. Read the following descriptions if you are having problems. (The examples below are illustrated in Windows® XP. If you have a different operating system, the screenshots on your computer will look similar to the following examples.) 1. How do I configure my DSL-STV504 Router without the CD-ROM?  Connect your PC to the Router using an Ethernet cable.  Open a web browser and enter the address http://192.168.1.1  The default username is ‘admin’ and the default password is ‘admin’.  If you have changed the password and cannot remember it, you will need to reset the Router to the factory default setting (see question 2), which will set the password back to ‘admin’. Note: Please refer to the next section “Networking Basics” to check your PC’s IP configuration if you can’t see the login windows. 2. How do I reset my Router to the factory default settings?  Ensure the Router is powered on.  Press and hold the reset button on the back of the device for approximately 10 seconds.  This process should take around 30~60 seconds. 3. What can I do if my Router is not working correctly? There are a few quick steps you can take to try and resolve any issues:  Follow the directions in Question 2 to reset the Router.  Check that all the cables are firmly connected at both ends.  Check the LEDs on the front of the Router. The Power indicator should be on, the Status indicator should flash, and the DSL and LAN indicators should be on as well.
Appendix A – Troubleshooting V52 User Manual 63  Please ensure that the settings in the Web-based configuration manager, e.g. ISP username and password, are the same as the settings that have been provided by your ISP. 4. Why can’t I get an Internet connection? For ADSL ISP users, please contact your ISP to make sure the service has been enabled/connected by your ISP and that your ISP username and password are correct. 5. What can I do if my router can’t be detected by running installation CD?  Ensure the Router is powered on.  Check that all the cables are firmly connected at both ends and all LEDs work correctly.  Ensure only one network interface card on your PC is activated.  Click on Start > Control Panel > Security Center to disable the setting of Firewall. Note: There might be a potential security issue if you disable the setting of Firewall on your PC. Please remember to turn it back on once you have finished the whole
Appendix A – Troubleshooting V52 User Manual 64 installation procedure and can surf on Internet without any problem、 FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution! Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC - PART 68: a)This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: VW7DL01BSR550N and REN is 0.12B for the test equipment. b) It uses the following USOC jacks: RJ-45，RJ11.
Appendix A – Troubleshooting V52 User Manual 65 c) A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. d) The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. n most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2002, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. e) A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. If this equipment, the 802.11n VDSL2 Bonding Gateway, causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. f) The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. g) If trouble is experienced with this equipment, 802.11n VDSL2 Bonding Gateway, for repair or warranty information. Please contact: SmartRG Inc. Phone: +1 877 486 6210 If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. h) If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this device. does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or qualified installer . i) Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. Electrical Safety Advisory Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. Therefore it is advised that this equipment be connected to AC power through the use of a surge arrestor or similar protection device. Warnings: This is a Class B product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures. Adequate measures include increasing the physical distance between this product and other electrical devices. IC Statement This device complies with Industry Canada RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and(2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio RSS-210. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS-102 RF exposure, users can obtain Canadian information on RF exposure
Appendix A – Troubleshooting V52 User Manual 66 and compliance. Le dispositif rencontre l'exemption des limites courantes d'évaluation dans la section 2.5 de RSS 102 et la conformité à l'exposition de RSS-102 rf, utilisateurs peut obtenir l'information canadienne sur l'exposition et la conformité de rf. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu'aucune autre antenne ou émetteur. Cet équipement devrait être installé et actionné avec une distance minimum de 20 centimètres entre le radiateur et votre corps.

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