AOC I2276VW User Manual To The 8ad511aa 93df 408e Ab3c B1b18f562764

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Safety........................................................................................................................................................................ 4
National Conventions ......................................................................................................................................... 4
Power ................................................................................................................................................................ 5
Installation.......................................................................................................................................................... 6
Cleaning............................................................................................................................................................. 7
Other .................................................................................................................................................................. 8
Setup ........................................................................................................................................................................ 9
Contents in Box ................................................................................................................................................. 9
Setup Stand & Base ........................................................................................................................................ 10
Adjusting Viewing Angle................................................................................................................................... 11
Connecting the Monitor .................................................................................................................................... 12
Wall Mounting .................................................................................................................................................. 13
Adjusting ................................................................................................................................................................. 14
Setting Optimal Resolution .............................................................................................................................. 14
Windows 8 ................................................................................................................................................ 14
Windows 7 ................................................................................................................................................ 16
Windows Vista .......................................................................................................................................... 18
Windows XP ............................................................................................................................................. 20
Windows ME/2000 .................................................................................................................................... 21
Hotkeys ............................................................................................................................................................ 22
Using “MHL(Mobile High-Definition Link)” ........................................................................................................ 24
OSD Setting ..................................................................................................................................................... 25
Luminance ................................................................................................................................................ 26
Image Setup ............................................................................................................................................. 28
Color Setup............................................................................................................................................... 30
Picture Boost ............................................................................................................................................ 32
OSD Setup ............................................................................................................................................... 34
Extra ......................................................................................................................................................... 36
Exit............................................................................................................................................................ 38
LED Indicator ................................................................................................................................................... 39
Driver ...................................................................................................................................................................... 40
Monitor Driver .................................................................................................................................................. 40
Windows 8 ................................................................................................................................................ 40
Windows 7 ................................................................................................................................................ 44
Windows Vista .......................................................................................................................................... 48
Windows XP ............................................................................................................................................. 50
Windows 2000 .......................................................................................................................................... 53
Windows ME ............................................................................................................................................. 53
i-Menu .............................................................................................................................................................. 54
e-Saver ............................................................................................................................................................ 55
Screen+ ........................................................................................................................................................... 56
Troubleshoot ........................................................................................................................................................... 57
Specification............................................................................................................................................................ 58
General Specification ....................................................................................................................................... 58
General Specification ....................................................................................................................................... 59
Preset Display Modes ...................................................................................................................................... 60
2

Pin Assignments .............................................................................................................................................. 61
Plug and Play................................................................................................................................................... 63
Regulation ............................................................................................................................................................... 64
FCC Notice ...................................................................................................................................................... 64
WEEE Declaration ........................................................................................................................................... 65
WEEE Declaration for India ............................................................................................................................. 65
EPA Energy Star .............................................................................................................................................. 66
TCO DOCUMENT ........................................................................................................................................... 67
Service .................................................................................................................................................................... 68
Warranty Statement for Europe ....................................................................................................................... 68
Warranty Statement for Middle East and Africa (MEA) .................................................................................... 70
AOC PIXEL POLICY ........................................................................................................................................ 72
ISO 9241-307 CLASS 1 ................................................................................................................................... 72
Warranty Statement for North & South America (excluding Brazil) .................................................................. 73
EASE PROGRAME ......................................................................................................................................... 75

3

Safety
National Conventions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer system.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.

WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some
warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific
presentation of the warning is mandated by regulatory authority.

4

Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure
of the type of power supplied to your home, consult your dealer or local power company.

The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug
will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire
plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat
the safety purpose of the grounded plug.

Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect
the monitor from damage due to power surges.

Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate
configured receptacles marked between 100 - 240V ~, Min. 5A

The wall socket shall be installed near the equipment and shall be easily accessible.

5

Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination should be moved
with care.

Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.

Do not place the front of the product on the floor.

If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.

Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on
the stand:

6

Cleaning
Clean the cabinet regularly with cloth.

You can use soft-detergent to wipe out the stain, instead of

strong-detergent which will cauterize the product cabinet.

When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough
as it will scratch the screen surface.

Please disconnect the power cord before cleaning the product.

7

Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.

Make sure that the ventilating openings are not blocked by a table or curtain.

Do not engage the LCD monitor in severe vibration or high impact conditions during operation.

Do not knock or drop the monitor during operation or transportation.

For display with glossy bezel the user should consider the placement of the display as the bezel may cause
disturbing reflections from surrounding light and bright surfaces.

8

Setup
Contents in Box

Monitor

CD Manual

Analog Cable

Power Cable

DVI Cable

HDMI Cable

Monitor Base

MHL cable

Not all signal cables (Analog ,DVI ,MHL and HDMI cables) will be provided for all countries and regions. Please
check with the local dealer or AOC branch office for confirmation.

9

Setup Stand & Base
Please setup or remove the base following the steps as below.
Setup:

Remove:

10

Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your
own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angle.
You are able to adjust the monitor's angle from -4° to 21.5 °.

4

21.5

NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

11

Connecting the Monitor
Cable Connections In Back of Monitor and Computer:

I2276VW
1.

AC port

2.

Analog(DB-15 VGA cable)

3.

DVI (I2276VW)

4.

HDMI/MHL(I2276VWM)

5.

Earphone(I2276VWM)

I2276VWM

To protect equipment, always turn off the PC and LCD monitor before connecting.
1

Connect the power cable to the AC port on the back of the monitor.

2

Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the
computer's D-Sub port.

3

(Optional –Requires a video card with DVI port)Connect one end of the DVI cable to the back of the monitor
and connect the other end to the computer’s DVI port.

4

(Optional –Requires a video card with HDMI/MHL port)Connect one end of the HDMI/MHL cable to the back of
the monitor and connect the other end to the computer’s HDMI/MHL port.

5

Turn on your monitor and computer.

If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.
12

Wall Mounting
Preparing to Install An Optional Wall Mounting Arm.

This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this
procedure. Follow these steps:
1

Remove the base.

2

Follow the manufacturer's instructions to assemble the wall mounting arm.

3

Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the
back of the monitor.

4

Insert the 4 screws into the holes and tighten.

5

Reconnect the cables.

Refer to the user's manual that came with the optional wall mounting arm for

instructions on attaching it to the wall.
Noted : VESA mounting screw holes are not available for all models, please check with the dealer or official
department of AOC.

13

Adjusting
Setting Optimal Resolution
Windows 8
For Windows 8:
1.

Right click and click All apps at the bottom-right of the screen.

2.

Set the “View by” to “Category”.

3.

Click Appearance and Personalization.

14

4.

Click DISPLAY.

5.

Set the resolution SLIDE-BAR to Optimal preset resolution.

15

Windows 7
For Windows 7:
1. Click START.
2. Click CONTROL PANEL.

3. Click APPEARANCE.

4. Click DISPLAY.

16

5.

Set the resolution SLIDE-BAR to Optimal preset resolution.

17

Windows Vista
For Windows Vista:
1 Click START.
2 Click CONTROL PANEL.

3 Click Appearance and Personalization.

4 Click Personalization

18

5 Click Display Settings.

6 Set the resolution SLIDE-BAR to Optimal preset resolution

19

Windows XP
For Windows XP:
1 Click START.

2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Click Appearance and Themes.

5 Double click DISPLAY.

20

6 Click SETTINGS.
7 Set the resolution SLIDE-BAR to Optimal preset resolution

Windows ME/2000
For Windows ME/2000:
1 Click START.
2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Double click DISPLAY.
5 Click SETTINGS.
6 Set the resolution SLIDE-BAR to Optimal preset resolution

21

Hotkeys

I2276VW

I2276VWM

1

Clear vision /<

1

Clear vision /<

2

4:3 / wide />

2

Volume/>or 4:3 / wide />

3

Power

3

Power

4

Source/Auto/Exit

4

Source/Auto/Exit

5

Menu/Enter

5

Menu/Enter

Power
Press the Power button to turn on/off the monitor.
Volume/>(I2276VWM)
When there is no OSD,Press Volume button to active volume adjustment bar,Press < or > to adjust volume(Only
HDMI).
4:3 or wide / >
When there is no OSD, press >continuously to change 4:3 or wide image ratio. (If the product screen size is 4:3 or
input signal resolution is wide format, the hot key is disable to adjust. ).
Auto/Exit
When there is no OSD, press Auto/Exit button continuously about 3 second to do auto configure .
Source hot key
When the OSD is closed, press Source button will be Source hot key function. Press button to select the input
source showed in the message bar ,press Menu/Enter button to change to the source selected.

22

Clear Vision
1.

When there is no OSD, Press the “<” button to activate Clear Vision.

2.

Use the “<” or “>” buttons to select between weak, medium, strong, or off settings. Default setting is always
“off”.

3.

Press and hold “<” button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear Vision
Demo: on” will be display on the screen for a duration of 5 seconds. Press Menu or Exit button, the message
will disappear. Press and hold “<” button for 5 seconds again, Clear Vision Demo will be off.

Clear Vision function provides the best image viewing experience by converting low resolution and blurry images
into clear and vivid images.

Off
Clear Vision

Adjust the Clear Vision

Weak
Medium
Strong

Clear Vision Demo

On or off

Disable or Enable Demo

23

Using “MHL(Mobile High-Definition Link)”
1.

“MHL” (Mobile High-Definition Link)

This feature allows you to enjoy videos and photos(imported from a connected mobile device that supports MHL)
on the screen of the product.
● To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile device is
MHL certified on the device manufacturer‟s website. To find a list of MHL-certified devices, visit the official
MHL website(http://www.mhlconsortium.org).
● To use the MHL function, the latest version of software must be installed on the mobile device.
● On some mobile devices, the MHL function may not be available depending on the device‟s performance or
functionality.
● Since the display size of the product is larger than those of mobile devices, the picture quality may degrade.
●This product is officially MHL-certified. If you encounter any problem when using the MHL function, please
contact the manufacturer of the mobile device.
●the picture quality may degrade when content(imported from the mobile device) with a low Resolution is
played on the product.
Using “MHL”
1.

Connect the micro USB port on the mobile device to the [HDMI/MHL] port on the product using the MHL cable.

● When the MHL cable is used, [HDMI/MHL] is the only port on this monitor that supports the MHL function.
●Mobile device must be purchased separately.
2.

Press the source button

and switch to HDMI/MHL to activate MHL mode.

3.

After about 3 seconds, the MHL screen will be displayed if MHL mode is active.
Remark: The indicated time “3 sec later” may vary depending on the mobile device.

When the mobile device is not connected or does not support MHL

●If MHL mode is not activated, check the connection of the mobile device.
●If MHL mode is not activated, check if the mobile device supports MHL.
●If MHL mode is not activated even though the mobile device supports MHL, update the firmware of the
mobile device to the latest version.

●If MHL mode is not activated even though the mobile device supports MHL, check if mobile device MHL port
is MHL standard port otherwise an additional MHL-enabled adapter is required.

24

OSD Setting
Basic and simple instruction on the control keys.

-button to activate the OSD window.

1)

Press the

2)

Press < or > to navigate through the functions. Once the desired function is highlighted, press the

-button

to activate it . press < or > to navigate through the sub-menu functions. Once the desired function is highlighted,
press
3)

-button to activate it.

Press < or > to change the settings of the selected function. Press

to exit.

If you want to adjust any

other function, repeat steps 2-3.
4)

OSD Lock Function: To lock the OSD, press and hold the

button while the monitor is off and then press

button to turn the monitor on. To un-lock the OSD - press and hold the
and then press

button while the monitor is off

button to turn the monitor on.

Notes:
1)

If the product has only one signal input, the item of "Input Select" is disable to adjust.

2)

If the product screen size is 4:3 or input signal resolution is wide format, the item of "Image Ratio" is disable
to adjust.

3)

One of Clear vision, DCR, Color Boost, and Picture Boost functions is activated; the other three functions are
turned off accordingly.

25

Luminance

1.

Press

(Menu) to display menu.

2.

Press < or > to select

3.

Press < or > to select submenu, and press

(Luminance), and press

to enter.

26

to enter.

4.

Press < or > to adjust.

5.

Press

to exit.
Brightness

0-100

Backlight Adjustment

Contrast

0-100

Contrast from Digital-register.

Standard

Standard Mode

Text

Text Mode

Internet

Internet Mode

Game

Game Mode

Movie

Movie Mode

Sports

Sports Mode

Gamma1

Adjust to Gamma1

Gamma2

Adjust to Gamma 2

Gamma3

Adjust to Gamma 3

Off

Disable dynamic contrast ratio

On

Enable dynamic contrast ratio

Eco mode

Gamma

DCR

Weak
Overdrive

Adjust the response time.

Medium

(I2276VWM)

Strong
Off

DPS

OFF

Dynamic Power saving(I2276VWM)

ON

27

Image Setup

1.

Press

(Menu) to display menu.

2.

Press < or > to select

3.

Press < or > to select submenu, and press

(Image Setup), and press

to enter.

28

to enter.

Image Setup

Color Setup

Picture Boost

OSD Setup

Extra

Clock

50

H.Position

50

Phase

50

V.Position

50

Sharpness

50

4.

Press < or > to adjust.

5.

Press

Exit

Luminance

to exit.
Clock

0-100

Adjust picture Clock to reduce Vertical-Line noise.

Phase

0-100

Adjust Picture Phase to reduce Horizontal-Line noise

Sharpness

0-100

Adjust picture sharpness

H.Position

0-100

Adjust the horizontal position of the picture.

V.Position

0-100

Adjust the vertical position of the picture.

29

Color Setup

1.

Press

(Menu) to display menu.

2.

Press < or > to select

3.

Press < or > to select submenu, and press

(Color Setup), and press

to enter.

30

to enter.

Color Setup
Color Temp.

4.

OSD Setup

Warm

Extra

Exit

Red

50

DCB Mode

off

Green

50

DCB Demo

off

Blue

50

Luminance

Image Setup

Luminance

Image Setup

Press < or > to adjust.

Color Setup
Color Temp.

5.

Picture Boost

Picture Boost

OSD Setup

Warm

Extra

Exit

Red

50

DCB Mode

off

Green

50

DCB Demo

off

Blue

50

Press

to exit.

Color Temp.

Warm

Recall Warm Color Temperature from EEPROM.

Normal

Recall Normal Color Temperature from EEPROM.

Cool

Recall Cool Color Temperature from EEPROM.

sRGB

Recall SRGB Color Temperature from EEPROM.
Red

Red Gain from Digital-register

Green

Green Gain Digital-register.

Blue

Blue Gain from Digital-register

Full Enhance

on or off

Disable or Enable Full Enhance Mode

Nature Skin

on or off

Disable or Enable Nature Skin Mode

Green Field

on or off

Disable or Enable Green Field Mode

Sky-blue

on or off

Disable or Enable Sky-blue Mode

AutoDetect

on or off

Disable or Enable AutoDetect Mode

On or off

Disable or Enable Demo

User

DCB Mode

DCB Demo

31

Picture Boost

1.

Press

(Menu) to display menu.

2.

Press < or > to select

3.

Press < or > to select submenu, and press

(Picture Boost), and press

to enter.

32

to enter.

Picture Boost

Bright Frame
Frame Size

OSD Setup

Extra

off

50

Exit

Luminance

Image Setup

Color Setup

Brightness

50

H. position

50

Contrast

50

V.position

50

4.

Press < or > to adjust.

5.

Press

to exit.

Frame Size

14-100

Adjust Frame Size

Brightness

0-100

Adjust Frame Brightness

Contrast

0-100

Adjust Frame Contrast

H. position

0-100

Adjust Frame horizontal Position

V.position

0-100

Adjust Frame vertical Position

Bright Frame

on or off

Disable or Enable Bright Frame

33

OSD Setup

1.

Press

(Menu) to display menu.

2.

Press < or > to select

3.

Press < or > to select submenu, and press

(OSD Setup), and press

to enter.

34

to enter.

OSD Setup

Extra

Language

English

Timeout

Exit

10

Luminance

Image Setup

Color Setup

H. position

50

Transparence

V.position

0

Break Reminder

4.

Press < or > to adjust.

5.

Press

Picture Boost

25
off

to exit.

H.Position

0-100

Adjust the horizontal position of OSD

V.Position

0-100

Adjust the vertical position of OSD

Timeout

5-120

Adjust the OSD Timeout

Transparence

0-100

Adjust the transparence of OSD

Language
Break Reminder

Select the OSD language
on or off

Break reminder if the user continuously work for more
than 1hrs

35

Extra

1.

Press

Extra

Image Setup

Luminance

DVI

Image Ratio

Auto Config

Yes

DDC-CI

Exit

V. Frequency: 60Hz

to enter.

(Extra), and press

Image Setup

Luminance

Image Ratio

Auto Config

Yes

DDC-CI
Reset

OSD Setup

H. Frequency: 67KHz

NO

DVI

00

Picture Boost

Resolution: 1920(H)x1080(V)

Yes

Input Select

Off timer

Color Setup

wide

Reset

00

Press < or > to select

Extra

3.

Exit

Input Select

Off timer

2.

(Menu) to display menu.

Color Setup

wide
Yes
NO

Press < or > to select submenu, and press

Picture Boost

OSD Setup

Resolution: 1920(H)x1080(V)
H. Frequency: 67KHz
V. Frequency: 60Hz

to enter.

36

Extra

Image Ratio

Auto Config

Yes

DDC-CI

00

Picture Boost

Color Setup

Yes

Reset

OSD Setup

Resolution: 1920(H)x1080(V)

wide

H. Frequency: 67KHz

NO

V. Frequency: 60Hz

Press < or > to adjust.

Extra

Exit

Image Setup

Luminance

Input Select

DVI

Image Ratio

Auto Config

Yes

DDC-CI

Off timer

5.

Image Setup

Luminance

DVI

Off timer

4.

Exit

Input Select

Press

Reset

00

Picture Boost

Color Setup

wide
Yes
NO

OSD Setup

Resolution: 1920(H)x1080(V)
H. Frequency: 67KHz
V. Frequency: 60Hz

to exit.
Select Input Signal Source

Input Select

Auto / D-SUB / DVI

Input Select

Auto / D-SUB / HDMI(MHL)

Auto Config

yes or no

Auto adjust the picture to default

Off timer

0-24hrs

Select DC off time

Image Ratio

wide or 4:3

Select wide or 4:3 format for display

DDC-CI

yes or no

Turn ON/OFF DDC-CI Support

Reset

Yes or no

Reset the menu to default

(I2276VW)
Select Input Signal Source
(I2276VWM)

Show the information of the main image and
sub-image source

Information

37

Exit

1.

Press

(Menu) to display menu.

2.

Press < or > to select

3.

Press

(Exit), and press

to exit.

to exit.

Exit

Exit the main OSD

38

LED Indicator
Status

LED Color

Full Power Mode

White

Active-off Mode

Orange

39

Driver
Monitor Driver
Windows 8
1.

Start Windows® 8

2.

Right click and click All apps at the bottom-right of the screen.

3.

Click on the “Control panel” icon

4.

Set the “View by” to “Large icons” or “Small icons”.

40

5.

Click on the “Display” icon.

6.

Click on the “Change display settings” button.

7.

Click the “Advanced Settings” button.

41

8.

Click the “Monitor” tab and then click the “Properties” button.

9.

Click the “Driver” tab.

10. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and
then click the "Browse my computer for driver software" button.

42

11. Select "Let me pick from a list of device drivers on my computer".

12. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).

13. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
14. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.
15. Close all open windows and remove the CD.
16. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.

43

Windows 7
1.Start Windows® 7
2.Click on the 'Start' button and then click on 'Control Panel'.

3. Click on the 'Display' icon.

44

4.Ckick on the “Change display settings” button.

5.Click the “Advanced Settings” button.

6.Click the “Monitor” tab and then click the “Properties” button.

45

7.Click the “Driver” tab.

8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “and then
click the "Browse my computer for driver software" button.

9. Select "Let me pick from a list of device drivers on my computer".

46

10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name

(where X is the drive letter designator for the CD-ROM drive).

11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.

13. Close all open windows and remove the CD.
14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.

47

Windows Vista
1. Click "Start " and "Control Panel". Then, double-click on "Appearance and Personalization".

2. Click "Personalization" and then "Display Settings".

3. Click "Advanced Settings...".

48

4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your
monitor is completed. The monitor can be used as is.
If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".

5. Click "Update Driver..." in the "Driver" tab.

6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers
on my computer".

7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive
F:\Driver (CD-ROM Drive).
8. Select your monitor model and click on the 'Next' button.
9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.
49

Windows XP
1. Start Windows® XP
2. Click on the 'Start' button and then click on 'Control Panel'.

3. Select and click on the category ‘Appearance and Themes’

4. Click on the 'Display' Item.

50

5. Select the 'Settings' tab then click on the 'Advanced' button.

6. Select 'Monitor' tab
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active, click on 'Properties' button.
Please follow the steps below.

7. Click on the 'Driver' tab and then click on 'Update Driver...' button.

51

8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.

9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.

10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:
(CD-ROM Drive).

11. Click on the 'Open' button, then click the 'OK' button.
12. Select your monitor model and click on the 'Next' button.
- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message,
please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button.
14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.
52

Windows 2000
1.

Start Windows® 2000

2.

Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

3.

Double click on the 'Display' Icon.

4.

Select the 'Settings' tab then click on 'Advanced...'.

5.

Select 'Monitor'

-

If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.

-

If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.

6.

Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.

7.

Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on
'Next' and then click on 'Have disk...'.

8.

Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).

9.

Click on the 'Open' button, then click on the 'OK' button.

10. Select your monitor model and click on the 'Next' button.
11. Click on the 'Finish' button then the 'Close' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.

Windows ME
1.

Start Windows® Me

2.

Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

3.

Double click on the 'Display' Icon.

4.

Select the 'Settings' tab then click on 'Advanced...'.

5.

Select the 'Monitor' button, then click on 'Change...' button.

6.

Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.

7.

Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click
on 'Next' and then click on 'Have Disk...'.

8.

Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.

9.

Click on the 'OK' button, select your monitor model and click on the 'Next' button.

10. Click on 'Finish' button then the 'Close' button.

53

i-Menu

Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on
screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation
guide.

54

e-Saver

Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown
functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or
Screen Saver); the actual shutdown time depends on your preferences (see example below).
Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to
complete software installation.
Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes) for your
monitor to automatically shutdown. The example above illustrated:
1)

The monitor will never shutdown when the PC is powered on.

2)

The monitor will automatically shutdown 5 minutes after the PC is powered off.

3)

The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.

4)

The monitor will automatically shutdown 20 minutes after the screen saver appears.

You can click “RESET” to set the e-Saver to its default settings like below.

55

Screen+

Welcome to "Screen+" software by AOC, Screen+ software is a desktop screen splitting tool, it splits the desktop
into different panes, each pane displays a different window. You only need to drag the window to a corresponding
pane, when you want to access it. It supports multiple monitor display to make your task easier. Please follow the
installation software to install it.

56

Troubleshoot
Problem & Question

Possible Solutions

Power LED Is Not ON

Make sure the power button is ON and the Power Cord is properly connected
to a grounded power outlet and to the monitor.

No images on the screen

Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connection.
(Connected using the DVI cable)
Check the DVI cable connection.
* DVI input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows ME/XP/2000) and then change
the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the
maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture

Monitor Is Stuck In Active
Off-Mode"

Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back .
Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution
your are using.
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.

Missing one of the primary
colors (RED, GREEN, or
BLUE)

Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.

Screen image is not centered
or sized properly

Adjust H-Position and V-Position or press hot-key (AUTO).

Picture has color defects
(white does not look white)

Adjust RGB color or select desired color temperature.

Horizontal or vertical
disturbances on the screen

Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and
FOCUS.
Press to auto-adjust.

57

Specification
General Specification
Model name

I2276VW

Driving system

TFT Color LCD

Viewable Image Size

54.7 cm diagonal

Pixel pitch

0. 24825 mm(H) x 0. 24825 mm(V)

Video

R, G, B DVI lnterface

Separate Sync.

H/V TTL

Display Color

16.7M Colors

Pixel clock

148.5 MHz

Horizontal scan range

30 kHz - 83 kHz

Horizontal scan Size(Maximum)

476.64mm

Vertical scan range

50 Hz - 76 Hz

Vertical scan Size(Maximum)

268.11 mm

Optimal preset resolution

1920 x 1080 (60 Hz)

Plug & Play

VESA DDC2B/CI

Input Connector

VGA/DVI

Input Video Signal

Analog: 0.7Vp-p(standard), 75 OHM(TMDS)

Power Source

100-240V~, 50/60Hz,1.5A

Panel

Resolution

Active < 25 W (typical)
Power Consumption
Standby < 0.5 W

Physical
Characteristics

Off timer

0~24 hrs

Connector Type

VGA/DVI

Signal Cable Type

Detachable

Dimensions

512.83(W)×396.97(H)×130.42(D)mm

Weight (monitor only)

3.16 kg
Operating

0°C to 40°C

Non-Operating

-25°C to 55°C

Operating

10% to 85% (non-condensing)

Non-Operating

5% to 93% (non-condensing)

Operating

0~ 5000m (0~ 16404 ft )

Non-Operating

0~ 12192m (0~ 40000 ft )

Temperature

Environmental

Humidity

Altitude

58

General Specification
Model name

I2276VWM

Driving system

TFT Color LCD

Viewable Image Size

54.7 cm diagonal

Pixel pitch

0. 24825 mm(H) x 0. 24825 mm(V)

Video

R, G, B HDMI lnterface

Separate Sync.

H/V TTL

Display Color

16.7M Colors

Pixel clock

148.5 MHz

Horizontal scan range

30 kHz - 83 kHz

Horizontal scan Size(Maximum)

476.64 mm

Vertical scan range

50 Hz - 76 Hz

Vertical scan Size(Maximum)

268.11 mm

Optimal preset resolution

1920 x 1080 (60 Hz)

Plug & Play

VESA DDC2B/CI

Input Connector

VGA/HDMI(MHL)

Input Video Signal

Analog: 0.7Vp-p(standard), 75 OHM(TMDS)

Power Source

100-240V~, 50/60Hz,1.5A

Panel

Resolution

Active < 25 W (typical)
Power Consumption
Standby < 0.5 W

Physical
Characteristics

Off timer

0~24 hrs

Connector Type

VGA/HDMI(MHL)

Signal Cable Type

Detachable

Dimensions

512.83(W)×396.97(H)×130.42(D)mm

Weight (monitor only)

3.16 kg
Operating

0°C to 40°C

Non-Operating

-25°C to 55°C

Operating

10% to 85% (non-condensing)

Non-Operating

5% to 93% (non-condensing)

Operating

0~ 5000m (0~ 16404 ft )

Non-Operating

0~ 12192m (0~ 40000 ft )

Temperature

Environmental

Humidity

Altitude

59

Preset Display Modes
HORIZONTAL
FREQUENCY(kHZ)

RESOLUTION

STAND

VERTICAL
FREQUENCY(Hz)

640×480 @60Hz
640×480 @72Hz

31.469

59.94

37.861

72.809

640×480 @75Hz

37.5

75

MAC MODE VGA

640 × 480@67Hz

35

66.667

IBM-MODE DOS

720×400@70Hz

31.469

70.087

800×600 @56Hz

35.156

56.25

800×600 @60Hz

37.879

60.317

VGA

SVGA
MAC MODE SVGA

XGA

SXGA

800×600 @72Hz

48.077

72.188

800×600 @75Hz

46.875

75

832×624@75Hz

49.725

74.5

1024×768 @60Hz

48.363

60.004

1024×768 @70Hz

56.476

70.069

1024×768 @75Hz

60.023

75.029

1280×1024@60Hz

63.981

60.02

1280×1024@75Hz

79.976

75.025

1280×720@60Hz

45

60

WXGA

1280×960@60Hz

60

60

WXGA+

1440×900 @60Hz

55.935

59.887

WSXGA+

1680×1050 @60Hz

65.29

59.954

FHD

1920 × 1080@60Hz

67.5

60

HDMI timing
Format

Resolution

Vertical frequency

480p

640x480

60Hz

480p

720x480

60Hz

576p

720x576

50Hz,

720p

1280x720

50Hz,60Hz

1080i

1920x1080

50Hz,60Hz

1080p

1920x1080

50Hz,60Hz

MHL timing
Format

Resolution

Type

Vertical frequency

480p

640x480

SD

60Hz

480p

720x480

SD

60Hz

576p

720x576

SD

50Hz,

720p

1280x720

HD

50Hz,60Hz

1080i

1920x1080

HD

50Hz,60Hz

1080p

1920x1080

HD

1080p

1920x1080

HD
60

30Hz
50Hz,60Hz

Pin Assignments

15-Pin Color Display Signal Cable
Pin Number

15-Pin Side of the

Pin Number

15-Pin Side of the

Signal Cable
1
2
3
4
5
6

Signal Cable

Video-Red

9

+5V

Video-Green

10

Ground

Video-Blue

11

N.C.

N.C.

12

DDC-Serial data

Detect Cable

13

H-sync
V-sync
DDC-Serial clock

GND-R

14

7

GND-G

15

8

GND-B

24-Pin Color Display Signal Cable
Pin No. Signal Name

Pin No. Signal Name

Pin No. Signal Name

1.

TMDS Data 2-

9.

TMDS Data 1-

17.

TMDS Data 0-

2.

TMDS Data 2+

10.

TMDS Data 1+

18.

TMDS Data 0+

3.

TMDS Data 2/4 Shield

11.

TMDS Data 1/3 Shield

19.

TMDS Data 0/5 Shield

4.

TMDS Data 4- / N.C.

12.

TMDS Data 3- / N.C.

20.

TMDS Data 5- / N.C.

5.

TMDS Data 4+ / N.C.

13.

TMDS Data 3+ / N.C.

21.

TMDS Data 5+ / N.C.

6.

DDC Clock

14.

+5V Power

22.

TMDS Clock Shield

7.

DDC Data

15.

Ground(for +5V)

23.

TMDS Clock +

8.

N.C.

16.

Hot Plug Detect

24.

TMDS Clock -

61

Pin No. Signal Name

Pin No. Signal Name

Pin No. Signal Name

1.

TMDS Data 2+

9.

TMDS Data 0-

17.

DDC/CEC Ground

2.

TMDS Data 2 Shield

10.

TMDS Clock +

18.

+5V Power

3.

TMDS Data 2-

11.

TMDS Clock Shield

19.

Hot Plug Detect

4.

TMDS Data 1+

12.

TMDS Clock-

5.

TMDS Data 1Shield

13.

CEC

6.

TMDS Data 1-

14.

Reserved (N.C. on device)

7.

TMDS Data 0+

15.

SCL

8.

TMDS Data 0 Shield

16.

SDA

62

Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over
the DDC2B channel.

63

Regulation
FCC Notice
FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

NOTICE :
The changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to
correct such interference.

64

WEEE Declaration
Disposal of Waste Equipment by Users in Private Household in the European Union.

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment.The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product .

WEEE Declaration for India

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste equipment for recycling in India please visit the
below web link.
www.aocindia.com/ewaste.php.

65

EPA Energy Star

ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International (Europe) BV and
Envision Peripherals, Inc. have determined that this product meets the ENERGY STAR® guidelines for energy
efficiency.

66

TCO DOCUMENT

Congratulations!
This product is designed for both you and the planet!

TCO Development works for sustainable IT manufacture, use and recycling of IT products
reflecting environmental, social and economic
responsibility.
TCO Certified is a third party verified program,
where every product model is tested by an
accredited impartial test laboratory. TCO
Certified represents one of the toughest certifications for ICT products worldwide.
Some of the Usability features of TCO Certified Displays:
Visual Ergonomics for image quality is tested to ensure top performance and
reduce sight and strain problems. Important parameters are Resolution,
Luminance, Contrast, Reflection and Colour characteristics
Products are tested according to rigorous safety standards at impartial laboratories
Electric and magnetic fields emissions as low as normal household background
levels
Workload ergonomics to ensure a good physical environment
Some of the Environmental features of TCO Certified Displays:
Production facilities have an Environmental Management System (EMAS or ISO
14001)
Low energy consumption to minimize climate impact
Restrictions on Chlorinated and Brominated flame retardants, plasticizers, plastics
and heavy metals such as cadmium, mercury and lead (RoHS compliance)
Both product and product packaging is prepared for recycling
The brand owner offers take-back options
Corporate Social Responsibility
The brand owner demonstrates the product is manufactured under working
practices that promote good labour relations and working conditions.
The Criteria Document can be downloaded from our web site. The criteria included in
this label have been developed by TCO Development in co-operation with scientists,
experts, users as well as manufacturers all over the world. Since the end of the 1980s
TCO has been involved in influencing the development of IT equipment in a more
user and environmentally friendly direction. Our ICT product labeling system began in
1992 and is now requested by users and ICT-manufacturers all over the world.
For more information, please visit
www.tcodevelopment.com

TCO Certified Document for Displays version. 2.3

67

Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from
defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase.
During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the
proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support section
onwww.aoc-europe.comfor the warranty instructions in your country. The freight cost for the warranty is pre-paid by
AOC for the delivery and return.Please ensure you provide a dated proof of purchase along with the product and
deliver to the AOC Certified or Authorized Service Center under the following condition:
•

Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).

•

Put the RMA number on the address label

•

Put the RMA number on the shipping carton

AOC International (Europe) B.V. will pay the return shipping charges within one of the countries specified within this
warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the
transportation of product across international borders. This includes the international border within the European
Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection
fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
•

Damages during transport due to improper packaging

•

Improper installation or maintenance other then in accordance with AOC’s user manual

•

Misuse

•

Neglect

•

Any cause other than ordinary commercial or industrial application

•

Adjustment by non-authorized source

•

Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized ServiceCenter

•

Improper environments like humidity, water damage and dusts

•

Damaged by violence, earthquake and terrorist attacks

•

Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities

This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
68

All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has expired, you still have access to all available service options, but you will be responsible for the
cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service
Center will provide you with an estimate of service costs before receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC
INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND
EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON
CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE
OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT
SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR
FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.

Information in this document is subject to change without notice.For more information, please visit:
http://www.aoc-europe.com

69

Warranty Statement for Middle East and Africa (MEA)
And
The Commonwealth of Independent States (CIS)

LIMITED ONE to THREE YEARS WARRANTY*
For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent
States (CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and
workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country.
During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center)Warranty Support at
an AOC’s Authorized Service Center or Dealer andat its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard
Policy,the warranty will be calculated from the manufacture date identified from the product ID serial number, but
the total warranty will be Fifteen (15) months to Thirty Nine (39) months from MFD (manufacture date) depending
on sale country. Warranty will be considered for exceptional cases that are out of warranty as per the product ID
serial number and for such exceptional cases; Original Invoice/Proof Of Purchase Receipt is mandatory.
If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and
support section on AOC’s website for the warranty instructions in your country:
•

Egypt: http://aocmonitorap.com/egypt_eng

•

CIS Central Asia: http://aocmonitorap.com/ciscentral

•

Middle East: http://aocmonitorap.com/middleeast

•

South Africa: http://aocmonitorap.com/southafrica

•

Saudi Arabia: http://aocmonitorap.com/saudiarabia

Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Authorized
Service Center or Dealer under the following condition:
•

Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).

•

Put the RMA number on the address label

•

Put the RMA number on the shipping carton

* This limited warranty does not cover any losses or damages that occur as a result of:
•

Damages during transport due to improper packaging

•

Improper installation or maintenanceother then in accordance with AOC’s user manual

•

Misuse

•

Neglect

•

Any cause other than ordinary commercial or industrial application
70

•

Adjustment by non-authorized source

•

Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center

•

Improper environments like humidity, water damage and dusts

•

Damaged by violence, earthquakes and terrorist attacks

•

Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities

This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has expired, you still have access to all available service options, but you will be responsible for the
cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified, Authorized Service
Centeror dealerwill provide you with an estimate of service costs before receiving your authorization to perform
service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF ONE (1) to THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF
CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS
PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE
SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER
BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED
THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO
EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE
OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.

Information in this document is subject to change without notice. For more information, please
visit:http://www.aocmonitorap.com

71

AOC International (Europe) B.V.
th

Prins Bernhardplein 200 / 6 floor, Amsterdam, The Netherlands
Tel: +31 (0)20 504 6962 • Fax: +31 (0)20 5046933

AOC PIXEL POLICY
ISO 9241-307 CLASS 1
th

July 25 , 2013
AOC strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing
processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels
used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free
from pixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or
replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable
defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects
on a TFT monitor panel must exceed these acceptable levels.
Pixels and Sub Pixel Definition
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. When all
sub pixels of pixel are lit, the three colored sub pixel together appear as a single white pixel. When all are dark, the
three colored sub pixels together appear as a single black pixel.

Types of Pixel Defects


Bright Dot Defects: the monitor displays a dark pattern, sub pixels or pixels are always lit or “on”



Black Dot Defects: the monitor displays a light pattern, sub pixels or pixels are always dark or “off”.

ISO 9241-307

Defect Type 1

Defect Type 2

Defect Type 3

Defect Type 4

Pixel Defect Class

Bright Pixel

Black Pixel

Bright Sub pixel

Black Sub pixel

Classe 1

1

1

AOC International (Europe) B.V.
72

2

+

1

1

+

3

0

+

5

Warranty Statement for North & South America (excluding
Brazil)
WARRANTY STATEMENT
for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer
purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either
repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except
as *stated below. The parts or product that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center
closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person:
Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges
EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is
not responsible for any costs associated with the transportation of product across international borders. This
includes the international borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.
* This limited warranty does not cover any losses or damages that occur as a result of:
Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third
party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
73

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL
FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR
IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE.
EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER
THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
In the United States of America, this limited warranty is only valid for Products purchased in the Continental United
States, Alaska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.
Information in this document is subject to change without notice.
For more details, please visit:
USA: http://us.aoc.com/support/warranty
ARGENTINA: http://ar.aoc.com/support/warranty
BOLIVIA: http://bo.aoc.com/support/warranty
CHILE: http://cl.aoc.com/support/warranty
COLOMBIA: http://co.aoc.com/warranty
COSTA RICA: http://cr.aoc.com/support/warranty
DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty
ECUADOR: http://ec.aoc.com/support/warranty
EL SALVADOR: http://sv.aoc.com/support/warranty
GUATEMALA: http://gt.aoc.com/support/warranty
HONDURAS: http://hn.aoc.com/support/warranty
NICARAGUA: http://ni.aoc.com/support/warranty
PANAMA: http://pa.aoc.com/support/warranty
PARAGUAY: http://py.aoc.com/support/warranty
PERU: http://pe.aoc.com/support/warranty
URUGUAY: http://pe.aoc.com/warranty
VENEZUELA: http://ve.aoc.com/support/warranty
IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty

74

EASE PROGRAME

Only for AOC branded monitors sold within the continental United States.
All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at
any time during the first three months, AOC will provide a replacement monitor within 72 hours after
you are approved for our program. If your monitor qualifies for the EASE program, AOC will pay for
freight both ways.
Step 1: Phone our TECH Department at 888.662.9888
Step 2: Fill out and return EASE registration forms by mail or fax.
Step 3: We will issue a Return Authorization Number upon verification into the program.
Step 4: A monitor will be advance shipped to your location.
Step 5: We will issue a UPS Call Tag to pick up the defective unit.
Step 6: Please review the following chart to see your EASE program qualifications.
WARRANTY
PERIOD
Within the first three months of
purchase: Covered by EASE

Between 4 months – 1 Year
Between 1 Year - 3 Years: Covered
by standard limited warranty

COVERAGE AT
NO CHARGE

CUSTOMER
CHARGES

- New AOC monitor
- Call tag dispatched and return freight

- None*

charges via UPS
- All Parts & Labor Including CRT
Tube & LCD Panel
- Parts & Labor (excluding CRT Tube

- UPS Return Freight to AOC
- UPS Return Freight to AOC

& LCD Panel)

*AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the
defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the
defective unit arrives at the AOC service center.

www.aocmonitor.com

75



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