AOC E940Sw User Manual To The 083736a1 Deed 40fd B5c4 1eb45c23ffa4

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Safety........................................................................................................................................................................ 4
National Conventions ......................................................................................................................................... 4
Power ................................................................................................................................................................ 5
Installation.......................................................................................................................................................... 6
Cleaning............................................................................................................................................................. 7
Other .................................................................................................................................................................. 8
Setup ........................................................................................................................................................................ 9
Contents in Box ................................................................................................................................................. 9
Setup Stand & Base ......................................................................................................................................... 10
Adjusting Viewing Angle................................................................................................................................... 11
Connecting the Monitor .................................................................................................................................... 12
Adjusting ................................................................................................................................................................. 13
Setting Optimal Resolution .............................................................................................................................. 13
Windows Vista .......................................................................................................................................... 13
Windows XP ............................................................................................................................................. 15
Windows ME/2000 .................................................................................................................................... 16
Hotkeys ............................................................................................................................................................ 17
OSD Setting ..................................................................................................................................................... 18
Luminance ................................................................................................................................................ 19
Image Setup ............................................................................................................................................. 21
Color Temperature .................................................................................................................................... 23
Color Boost ............................................................................................................................................... 25
Picture Boost ............................................................................................................................................ 27
OSD Setup ............................................................................................................................................... 29
Extra ......................................................................................................................................................... 31
Reset ........................................................................................................................................................ 33
Exit............................................................................................................................................................ 35
LED Indicator ................................................................................................................................................... 36
Driver ...................................................................................................................................................................... 37
Monitor Driver .................................................................................................................................................. 37
Windows 7 ................................................................................................................................................ 37
Windows Vista .......................................................................................................................................... 41
Windows XP ............................................................................................................................................. 43
Windows 2000 .......................................................................................................................................... 46
Windows ME ............................................................................................................................................. 46
i-Menu .............................................................................................................................................................. 47
Troubleshoot ........................................................................................................................................................... 48
Specification ............................................................................................................................................................ 50
General Specification ....................................................................................................................................... 50
Preset Display Modes ...................................................................................................................................... 51
Pin Assignments .............................................................................................................................................. 52
Plug and Play................................................................................................................................................... 53
Regulation ............................................................................................................................................................... 54
FCC Notice ...................................................................................................................................................... 54
WEEE Declaration ........................................................................................................................................... 55
EPEAT Declaration .......................................................................................................................................... 56
2

Service .................................................................................................................................................................... 57
Warranty Statement for Europe........................................................................................................................ 57
Warranty Statement for North & South America (excluding Brazil) ........................................................... 59
Warranty Statement for AP ....................................................................................................................... 61

3

Safety
National Conventions
The following subsections describe notational conventions used in this document.

Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer system.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to
avoid the problem.

WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the
specific presentation of the warning is mandated by regulatory authority.

4

Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure
of the type of power supplied to your home, consult your dealer or local power company.

The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug
will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire
plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat
the safety purpose of the grounded plug.

Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect
the monitor from damage due to power surges.

Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate
configured receptacles marked between 100 - 240V AC, Min. 1.5A

The wall socket shall be installed near the equipment and shall be easily accessible.

For use only with the attached power adapter (Output 12Vdc , 3A) which have UL,CSA listed license (Only
for monitors with power adapter).

5

Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer‟s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination should be moved
with care.

Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.

Do not place the front of the product on the floor.

If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.

Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.

See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on
the stand:

6

Cleaning
Clean the cabinet regularly with the cloth provided.

You can use soft-detergent to wipe out the stain, instead

of strong-detergent which will cauterize the product cabinet.

When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough
as it will scratch the screen surface.

Please disconnect the power cord before cleaning the product.

7

Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.

Make sure that the ventilating openings are not blocked by a table or curtain.

Do not engage the LCD monitor in severe vibration or high impact conditions during operation.

Do not knock or drop the monitor during operation or transportation.

8

Setup
Contents in Box

Not all signal cables (Analog, Audio , DVI, and HDMI cables) will be provided for all countries and regions.
Please check with the local dealer or AOC branch office for confirmation.

9

Setup Stand & Base
Please setup or remove the base following the steps as below.

Setup:

Remove:

10

Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your
own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angle.
You are able to adjust the monitor's angle from -5°to 15°.

NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

11

Connecting the Monitor
Cable Connections On Back of Monitor and Computer:

1. Analog (DB-15 VGA cable)
2. Power

To protect equipment, always turn off the PC and LCD monitor before connecting.

1
2

Connect the power cable to the AC port on the back of the monitor.
Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the
computer's D-Sub port.

3

Turn on your monitor and computer.

If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.

12

Adjusting
Setting Optimal Resolution
Windows Vista
For Windows Vista:
1 Click START.
2 Click CONTROL PANEL.

3 Click Appearance and Personalization.

4 Click Personalization

13

5 Click Display Settings.

6 Set the resolution SLIDE-BAR to 1366 by 768.

14

Windows XP
For Windows XP:
1 Click START.

2 Click SETTINGS.

3 Click CONTROL PANEL.

4 Click Appearance and Themes.

5 Double click DISPLAY.

15

6 Click SETTINGS.

7 Set the resolution SLIDE-BAR to 1366 by 768.

Windows ME/2000
For Windows ME/2000:
1 Click START.
2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Double click DISPLAY.
5 Click SETTINGS.
6 Set the resolution SLIDE-BAR to 1366 by 768.

16

Hotkeys

Auto

<

4:3 >

Menu/Enter

Power

4:3 or wide image ratio hot key:
When there is no OSD, press ► continuously to change 4:3 or wide image ratio. (If the product screen size is 4:3 or
input signal resolution is wide format, the hot key is disable to adjust)

Auto configure hot key
When there is no OSD, press Auto button continuously about 2 second to do auto configure (Only for the models
with dual or more inputs).

17

OSD Setting
Basic and simple instruction on the control keys.

1) Press the MENU-button to activate the OSD window.
2) Press ◄ or ► to navigate through the functions. Once the desired function is highlighted, press the
MENU-button to activate sub-menu . Once the desired function is highlighted, press MENU-button to activate it.
3) Press ◄ or ► to change the settings of the selected function. Press ◄ or ► to select another function in
sub-menu . Press AUTO to exit . If you want to adjust any other function, repeat steps 2-3.
4) OSD Lock Function: To lock the OSD, press and hold the MENU button while the monitor is off and then press
power button to turn the monitor on. To un-lock the OSD - press and hold the MENU button while the monitor is
off and then press power button to turn the monitor on.

Notes:
1) If the product has only one signal input, the item of "Input Select" is disable to adjust.
2) If the product screen size is 4:3 or input signal resolution is wide format, the item of "Image Ratio" is disable to
adjust.
3) One of DCR, Color Boost, and Picture Boost functions is active, the other two function is turned off accordingly.

18

Luminance

Press
(Menu) to display menu.
Press Menu to display MENU

Press Menu to display MENU

Press ◄ or ► to select
(Luminance), and press

to enter.

Press ◄ or ►to select submenu, press
to enter, and press ◄ or ► to
adjust.

Press

19

to exit.

Brightness

0-100

Backlight Adjustment

Contrast

0-100

Contrast from Digital-register.

Standard

Standard Mode

Text

Text Mode

Internet

Internet Mode

Game

Game Mode

Movie

Movie Mode

Sports

Sports Mode

Gamma1

Adjust to Gamma1

Gamma2

Adjust to Gamma 2

Gamma3

Adjust to Gamma 3

On

Enable dynamic contrast ratio

Eco mode

Gamma

20

Image Setup

Press

(Menu) to display menu.

Press ◄ or ► to select
Setup), and press

(Image
to enter.

Press ◄ or ► to select submenu, press
to enter, and press ◄ or ► to
adjust.

Press

21

to exit.

Clock

0-100

Phase

0-100

H.Position

0-100

V.Position

0-100

Adjust picture Clock to reduce
Vertical-Line noise.
Adjust Picture Phase to reduce
Horizontal-Line noise
Adjust the horizontal position of the
picture.
Adjust the vertical position of the
picture.

22

Color Temperature

Press

(Menu) to display menu.

Press ◄ or ► to select

(Color

Temperature), and press

to enter.

Press ◄ or ► to select submenu, press
to enter, and press ◄ or ► to
adjust.

Press

23

to exit.

Warm

6500K

Normal

7300K

Cool

9300K

Recall Warm Color Temperature
from EEPROM.
Recall Normal Color Temperature
from EEPROM.
Recall Cool Color Temperature
from EEPROM.
Recall SRGB Color Temperature

sRGB

User

from EEPROM.
Red

Red Gain from Digital-register

Green

Green Gain Digital-register.

Blue

Blue Gain from Digital-register

24

Color Boost

Press

(Menu) to display menu.

Press ◄ or ► to select
Boost), and press

(Color
to enter.

Press ◄ or ► to select submenu, press
to enter, and press ◄ or ► to
adjust.

Press

25

to exit.

Full Enhance

on or off

Disable or Enable Full Enhance Mode

Nature Skin

on or off

Disable or Enable Nature Skin Mode

Green Field

on or off

Disable or Enable Green Field Mode

Sky-blue

on or off

Disable or Enable Sky-blue Mode

AutoDetect

on or off

Disable or Enable AutoDetect Mode

Demo

on or off

Disable or Enable Demo

26

Picture Boost

Press

(Menu) to display MENU.

Press ◄ or ► to select
Boost); and press

(Picture
to enter.

Press ◄ or ► to select Bright Frame. Select
“on” to activate Picture Boost.

Press ◄ or ► to select submenu, press
to enter, and press ◄ or ► to
adjust.

Press

27

to exit.

Frame Size

14-100

Adjust Frame Size

Brightness

0-100

Adjust Frame Brightness

Contrast

0-100

Adjust Frame Contrast

H. position

0-100

Adjust Frame horizontal Position

V.position

0-100

Adjust Frame vertical Position

Bright Frame

on or off

Disable or Enable Bright Frame

28

OSD Setup

Press

(Menu) to display menu.

Press ◄ or ► to select
Setup), and press

(OSD
to enter.

Press ◄ or ► to select submenu, press
to enter, and press ◄ or ► to
adjust.

Press

29

to exit.

OSD Setup
Adjust the horizontal position of

H.Position

0-100

V.Position

0-100

Adjust the vertical position of OSD

Timeout

5-120

Adjust the OSD Timeout

Transparence

0-100

Adjust the transparence of OSD

OSD

Language

Select the OSD language

30

Extra

Press

(Menu) to display menu.

Press ◄ or ► to select
Setup), and press

(OSD
to enter.

Press ◄ or ► to select submenu, press
to enter, and press ◄ or ► to
adjust.

Press

31

to exit.

Input Select

Analog

Select Analog Sigal Source as Input

Auto Config

yes or no

Auto adjust the picture to default

Image Ratio

wide or 4:3

Select wide or 4:3 format for display

DDC-CI

yes or no

Turn ON/OFF DDC-CI Support
Show the information of the main

Information

image and sub-image source

32

Reset

Press

(Menu) to display menu.

Press ◄ or ► to select
press

(Reset), and

to enter.

Press◄ or ► to select YES or NO.

Press

33

to exit.

Reset

yes or no

Reset the menu to default

34

Exit

Press

(Menu) to display menu.

Press ◄ or ► to select
press

Exit

to enter.

Exit the main OSD

35

(Exit); and

LED Indicator
Status

LED Color

Full Power Mode

Green or Blue

Active-off Mode

Orange or red

36

Driver
Monitor Driver

Windows 7
1.Start Windows® 7

2.Click on the 'Start' button and then click on 'Control Panel'.

3. Click on the 'Display' icon.

37

4.Ckick on the “Change display settings” button.

5.Click the “Advanced Settings” button.

6.Click the “Monitor” tab and then click the “Properties” button.

38

7.Click the “Driver” tab.

8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “and then
click the "Browse my computer for driver software" button.

9. Select "Let me pick from a list of device drivers on my computer".

39

10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name

(where X is the drive letter designator for the CD-ROM drive).

11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.

12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.

13. Close all open windows and remove the CD.
14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.

40

Windows Vista

1. Click "Start " and "Control Panel". Then, double-click on "Appearance and Personalization".

2. Click "Personalization" and then "Display Settings".

3. Click "Advanced Settings...".

41

4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your
monitor is completed. The monitor can be used as is.
If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".

5. Click "Update Driver..." in the "Driver" tab.

6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers
on my computer".

7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive
F:\Driver (CD-ROM Drive).
8. Select your monitor model and click on the 'Next' button.
9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.
42

Windows XP

1. Start Windows® XP
2. Click on the 'Start' button and then click on 'Control Panel'.

3. Select and click on the category „Appearance and Themes‟

4. Click on the 'Display' Item.

43

5. Select the 'Settings' tab then click on the 'Advanced' button.

6. Select 'Monitor' tab
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active, click on 'Properties' button.
Please follow the steps below.

7. Click on the 'Driver' tab and then click on 'Update Driver...' button.

44

8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.

9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.

10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:
(CD-ROM Drive).

11. Click on the 'Open' button, then click the 'OK' button.
12. Select your monitor model and click on the 'Next' button.
- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message,
please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button.
14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.
45

Windows 2000

1. Start Windows® 2000
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select 'Monitor'
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.
6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.
7. Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on 'Next'
and then click on 'Have disk...'.
8. Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).
9. Click on the 'Open' button, then click on the 'OK' button.
10. Select your monitor model and click on the 'Next' button.
11. Click on the 'Finish' button then the 'Close' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.

Windows ME

1. Start Windows® Me
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select the 'Monitor' button, then click on 'Change...' button.
6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on
'Next' and then click on 'Have Disk...'.
8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.
10. Click on 'Finish' button then the 'Close' button.

46

i-Menu

Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on
screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation
guide.

47

Troubleshoot
Problem & Question

Possible Solutions

Make sure the power button is ON and the Power Cord is properly connected
Power LED Is Not ON

to a grounded power outlet and to the monitor.

Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connection.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows ME/XP/2000) and then change
No images on the screen

the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the
maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has

Adjust the Contrast and Brightness Controls.

Ghosting Shadowing Problem

Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back .

Move electrical devices that may cause electrical interference as far away
Picture Bounces, Flickers Or

from the monitor as possible.

Wave Pattern Appears In The

Use the maximum refresh rate your monitor is capable of at the resolution

Picture

your are using.
48

The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Monitor Is Stuck In Active

Inspect the monitor's video cable and make sure no pin is bent.

Off-Mode"

Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.

Missing one of the primary

Inspect the monitor's video cable and make sure that no pin is damaged.

colors (RED, GREEN, or

Make sure the monitor's video cable is properly connected to the computer.

BLUE)

Screen image is not centered

Adjust H-Position and V-Position or press hot-key (AUTO).

or sized properly

Picture has color defects

Adjust RGB color or select desired color temperature.

(white does not look white)

Horizontal or vertical

Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and

disturbances on the screen

FOCUS.
Press to auto-adjust.

49

Specification
General Specification
Product

Panel

Resolution

name

e940Sw

Driving system

TFT Color LCD

Viewable Image Size

47.00cm diagonal

Pixel pitch

0.3 mm(H) x 0.3 mm(V)

Video

R, G, B Analog lnterface

Separate Sync.

H/V TTL

Display Color

16.7M Colors

Dot Clock

85.5 MHz

Horizontal scan range

30 kHz - 80 kHz

Horizontal scan Size(Maximum)

410mm

Vertical scan range

56 Hz - 75 Hz

Vertical scan Size(Maximum)

230mm

Optimal preset resolution

1366x768(60 Hz)

Highest preset resolution

1366x768(60 Hz)

Plug & Play

VESA DDC2B/CI

Input Connector

D-Sub 15pin

Input Video Signal

Analog: 0.7Vp-p(standard), 75 OHM,

Power Source

12Vdc,3A

Power Consumption

Active < 20W
Standby < 1 W

off timer

0~24hours

Connector Type

15-pin Mini D-Sub

Signal Cable Type

Detachable

Dimensions & Weight:
Physical

Height (with base)

Characteristics Width

354.06mm
461.2mm

Depth

180mm

Weight (monitor only)

2.95 kg

Weight (with packaging)

4.6 kg

Temperature:
Operating

0°to 40°

Non-Operating

-25°to 55°

Environmental
Humidity:

50

Select timing to turn off the monitor

Operating

10% to 85% (non-condensing)

Non-Operating

5% to 93% (non-condensing)

Altitude:
Operating

0~ 3658 m (0~ 12000 ft)

Non-Operating

0~ 12192m (0~ 40000 ft)

Preset Display Modes
Standard

Resolution

H. Frequency (kHz)

V. Frequency (Hz)

VGA

640×480@60Hz

31.469

59.940

VGA

640×480@72Hz

37.861

72.809

VGA

640×480@75Hz

37.500

75.000

VGA

640×480@67Hz

35.000

66.667

Dos-mode

720×400@70Hz

31.469

70.087

Dos-mode

640×400@70Hz

31.469

70.087

SVGA

800×600@56Hz

35.156

56.250

SVGA

800×600@60Hz

37.879

60.317

SVGA

800×600@72Hz

48.077

72.188

SVGA

800×600@75Hz

46.875

75.000

SVGA

832×624@75Hz

49.725

74.551

XGA

1024×768@60Hz

48.363

60.004

XGA

1024×768@70Hz

56.476

70.069

XGA

1024×768@75Hz

60.023

75.029

XGA

1024×768@60Hz

48.780

60.001

XGA

1024×768@75Hz

60.241

74.927

XGA

1024×768@72Hz

57.515

72.100

WXGA

1366×768@60Hz

47.765

59.850

WXGA

1280×720@60Hz

45.000

60.000

51

Pin Assignments

Pin Number

15-Pin Side of the Signal Cable

1

Video-Red

2

Video-Green

3

Video-Blue

4

N.C.

5

Detect Cable

6

GND-R

7

GND-G

8

GND-B

9

+5V

10

Ground

11

N.C.

12

DDC-Serial data

13

H-sync

14

V-sync

15

DDC-Serial clock

52

Plug and Play
Plug & Play DDC2B Feature

This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.

The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over
the DDC2B channel.

53

Regulation
FCC Notice
FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

NOTICE :

The changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to
correct such interference.

54

WEEE Declaration
Disposal of Waste Equipment by Users in Private Household in the European Union.

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment.The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product .

55

EPEAT Declaration

EPEAT is a system to help purchasers in the public and private sectors evaluate, compare and select desktop
computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and
consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce the environmental impact of its products.

AOC believes in protecting the environment.
With a key concern for the conservation of natural resources, as well as landfill protection, AOC announces the
launch of AOC monitor‟s packaging recycling program. This program is designed to help you discard of your
monitor carton and filler materials properly. If a local recycling center is not available, AOC will recycle the
packaging material for you, including foam filler and carton. AOC Display solution will only recycle AOC monitor
packaging. Please refer to the following website address:
Only for North and South American, excluding Brazil:
http://us.aoc.com/about/environmental_impact

For Germany:
http://www.aoc-europe.com/en/service/tco.php

For Brazil:
http://www.aoc.com.br/2007/php/index.php?req=pagina&pgn_id=134

56

Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
AOC Color Monitors sold within Europe
AOC International (Europe) GmbH warrants this product to be free from defects in material and workmanship for a
period of Three (3) years after the original date of consumer purchase. During this period, AOC International
(Europe) GmbH will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a
new or rebuilt product at no charge except as *stated below. The defective products that are replaced become the
property of AOC International (Europe) GmbH.

If the product appears to be defective, please contact your local dealer or refer to the warranty card when attached
to the product.

Deliver the product freight pre-paid, along with the dated proof of purchase, to the AOC Authorized Service Center.
If you cannot deliver the product in person:

Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges

AOC International (Europe) GmbH is responsible neither for any damage or loss during inbound transport damage
nor to inbound product that was not properly packaged.

AOC International (Europe) GmbH will pay the return shipping charges within one of the countries specified within
this warranty statement. AOC International (Europe) GmbH is not responsible for any costs associated with the
transportation of product across international borders. This includes the international border within the European
Union.

* This limited warranty does not cover any losses or damages that occur as a result of
Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an AOC Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities

This limited warranty does not cover any of the product firmware or hardware that you or any third party have
57

modified or altered; you bear the sole responsibility and liability for any such modification or alteration.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD.

AOC INTERNATIONAL (EUROPE) GMBH OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY
AND EXCLUSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) GMBH LIABILITY, WHETHER
BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED
THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO
EVENT SHALL AOC INTERNATIONAL (EUROPE) GMBH BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF
USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.

Information in this document is subject to change without notice.
For more details, please visit: http://www.aoc-europe.com/en/service/index.php

58

Warranty Statement for North & South America (excluding Brazil)
WARRANTY STATEMENT
for AOC Color Monitors
Including those Sold within North America as Specified

Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer
purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either
repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except
as *stated below. The parts or product that are replaced become the property of EPI.

In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center
closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person:

Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges

EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is
not responsible for any costs associated with the transportation of product across international borders. This
includes the international borders of the countries within this warranty statements.

In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.

* This limited warranty does not cover any losses or damages that occur as a result of:

Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities

This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third
party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.

59

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL
FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR
IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.

EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE.
EPI‟ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER
THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.

In the United States of America, this limited warranty is only valid for Products purchased in the Continental United
States, Alaska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.

Information in this document is subject to change without notice.
For more details, please visit:

USA: http://us.aoc.com/support/find_service_center
ARGENTINA:
BOLIVIA:
CHILE:

http://ar.aoc.com/support/find_service_center

http://bo.aoc.com/support/find_service_center

http://cl.aoc.com/support/find_service_center

COLOMBIA: http://co.aoc.com/support/find_service_center
COSTA RICA:

http://cr.aoc.com/support/find_service_center

DOMINICAN REPUBLIC:
ECUADOR:

http://do.aoc.com/support/find_service_center

http://ec.aoc.com/support/find_service_center

EL SALVADOR:
GUATEMALA:

http://sv.aoc.com/support/find_service_center
http://gt.aoc.com/support/find_service_center

HONDURAS:

http://hn.aoc.com/support/find_service_center

NICARAGUA:

http://ni.aoc.com/support/find_service_center

PANAMA: http://pa.aoc.com/support/find_service_center
PARAGUAY:
PERU:

http://py.aoc.com/support/find_service_center

http://pe.aoc.com/support/find_service_center

URUGUAY:

http://pe.aoc.com/support/find_service_center

VENEZUELA:

http://ve.aoc.com/support/find_service_center

IF COUNTRY NOT LISTED:

http://latin.aoc.com/support/find_service_center

60

Warranty Statement for AP
LIMITED THREE-YEAR WARRANTY*
AOC Color Monitors sold within AP

AOC is one internal brand for its professional monitor ,TV technology ,affordable price and available
service .Customer satisfaction-oriented is always what we are pursuing .
We provide 3 years standard warranty for AOC monitor and 1-3 years standard warranty for AOC TV .However
There is some slight warranty difference due to AOC different service strategic in different area/country ,so any
question against warranty or any other AOC products warranty ,please leave the message via
service.support@aoc.com .or check with the dealer or reseller in your country where you bought the product .We
will response to you with top priority .
AOC warrants this product to be free from defects in material and workmanship .
During the warranty period, TPV will, at its option, either repair the defective product with new or rebuilt parts, or
replace it with a new or rebuilt product at no charge except as *stated below. The defective products that are
replaced become the property of AOC.



*This limited warranty does not cover any losses or damages that occur as a result of



Shipping or improper installation or maintenance



Misuse or Neglect



Any cause other than ordinary application



Adjustment by non-authorized source



Repair, modification, or installation of options or parts by anyone other than an AOC Authorized Service
Center



Improper environment- Excessive or inadequate heating or air conditioning or electrical powers failures,
surges or other irregularities



Fire, flood, earthquake, terrorist attack or other accidents

This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; customer bear the sole responsibility and liability for any such modification or alteration.
It‟s the right of AOC to issue or terminate the warranty terms. For exception cases, subject to report of our
investigation, we reserve the right to terminate or modify terms of warranty policy.
How to get your Warranty ?
1.

Please keep the purchase invoice ,and our service partner will take over the service against the invoice

2.

If you can not show the invoice ,please contact local dealer /.reseller for getting special support

61



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