ARRIS Group VIP2500 VIP2500 set top box User Manual
ARRIS Group, Inc. VIP2500 set top box
User Manual.pdf

AT&T U-verse Receiver
Installation Manual
Motorola  Model VIP2500

VIP2500 Series High-Definition U-verse Receiver Installation Manual  iii
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
TO REDUCE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK). NO
USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
Graphical symbols and supplemental warning markings are located on the back and bottom 
of the terminal.
WARNING
TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN 
OR MOISTURE.
The lightning flash with arrowhead symbol within an equilateral triangle 
is intended to alert the user to the presence of uninsulated dangerous 
voltage within the product’s enclosure that may be of sufficient 
magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert 
the user to the presence of important operating and maintenance 
(servicing) instructions in the literature accompanying the appliance.
Product identification and supply rating are provided on the label found 
on the bottom of the unit.
IMPORTANT SAFETY INSTRUCTIONS
• Read these instructions.
• Keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this apparatus near water.
• Clean only with a dry cloth.
• Do not block any ventilation openings. Install according to the manufacturer’s 
instructions.
• Do not install near any heat sources, such as radiators, heat registers, stoves, or other 
apparatus (including amplifiers) that produce heat.
• Protect the power cord from being walked on or pinched, particularly at plugs, 
convenience receptacles, and the point where they exit from the apparatus.
• Only use attachments/accessories specified by the manufacturer.
• Unplug this apparatus during lightning storms or when unused for long periods of 
time.
• Refer all servicing to qualified service personnel. Servicing is required when the 
apparatus has been damaged in any way, such as the power supply cord or plug 
is damaged, liquid has been spilled or objects have fallen into the apparatus, the 
apparatus has been exposed to rain or moisture, does not operate normally, or has 
been dropped.

iv  VIP2500 Series High-Definition U-verse Receiver Installation Manual
VENTILATE
At least
2 inches
2 inches 2 inches
Follow these important safety guidelines when positioning and connecting your TV 
receiver:
• Do not block the slots and openings
• Do not place anything on top of the TV receiver
• Do not position the TV receiver in a confined space, such as an enclosed cabinet, that 
does not provide adequate ventilation.
• Do not position the TV receiver near any external heat source that could raise the 
temperature around the unit. Do not place the terminal on top of another heat 
producing electronic device.
• Allow for adequate ventilation around the TV receiver to maintain normal operating 
temperature. Do not place it in a sealed enclosure without providing for adequate 
airflow. 
• Do not plug the AC power adapter into a switched power outlet.
This manual includes the manufacturer’s recommended safeguards and all the information 
needed to connect your receiver to both your in-home IP network and your entertainment 
system. The safety and installation information was developed and provided primarily by 
the receiver manufacturer, Motorola Mobility, LLC.

VIP2500 Series High-Definition U-verse Receiver Installation Manual  v
Contents
Introduction ..............................................1
Overview ................................................2
Front Panel ...............................................2
VIP2500 Rear Panel ........................................3
Wireless Connection .......................................4
VAP2500 Access Point ....................................4
Register the TV Receiver with the Access Point ................4
Connecting Your TV  Receiver .................................5
Connection Options ......................................5
Common Cabling Examples ................................6
Connecting to an HDTV – Video Only ...........................7
Connecting to an HDTV – Audio Only...........................8
Connecting Audio to a Home Theater Receiver ...................9
Connecting to a Stereo TV ..................................10
Troubleshooting ..........................................11

vi  VIP2500 Series High-Definition U-verse Receiver Installation Manual

VIP2500 Series High-Definition U-verse Receiver Installation Manual  1
 Introduction
Congratulations on receiving your Motorola® VIP2500 Wireless, High Definition, U-verse TV 
Receiver. 
The VIP2500 Series provides these extraordinary home entertainment features:
• Wireless input via the VAP2500 Wireless Access Point
• Record and play back using your AT&T U-verse Whole House DVR functionality
• High Definition TV (HDTV), which provides up to twice the color resolution and up to 
six times the sharpness of standard TV when connected to an HD-capable TV
• A direct digital connection to consumer audio and video devices through multiple 
interfaces
• Video on Demand (VoD)
• Commercial free, CD quality music
This installation manual introduces the basic features, outlines important safeguards, and 
provides options for integrating your TV receiver into your entertainment system. Take a 
few moments to read through this manual. Its configuration diagrams and troubleshooting 
section will help you make the most of your home entertainment experience.
Included in the carton:
• VIP2500 High-Definition (HD) and Standard-Definition (SD) receiver
• Power adapter
For more information about your AT&T U-verse TV service and its capabilities, refer to the 
other documentation from your service provider.
Dimensions:   9.25” (235 mm) Wide, 1.65” (42 mm) High, 6.26” (159 mm) Long 
Unit Weight:   1.1 Lbs. (0.5 kg) 

2  VIP2500 Series High-Definition U-verse Receiver Installation Manual
Overview
Front Panel
The illustration below and the table following it describe the front-panel features, controls 
and indicator lights.
Key Item Function
1 POWER Turns the U-verse TV receiver on or off
If held for ten (10) seconds or longer, restarts the TV receiver
Lights green when the TV receiver is on
2 USB USB 2.0 connector
3 SIGNAL 
QUALITY
Bars light green to indicate adequate signal strength from 
your wireless Access Point device.
4 LINK Lights green when receiving a video stream
5 HD Lights blue when receiving video resolution of 720p or 1080i
6 RECORD Lights red when a recording is in progress
7 MENU Displays the VIP2500 menu on your TV screen
8 Up/Down 
arrow keys
Left/Right 
arrow keys
OK 
center key
Changes the channel (channel up/channel down) 
Use to navigate through on-screen program guide and menu 
Use to select programs or accept menu options
12 3
45
678

VIP2500 Series High-Definition U-verse Receiver Installation Manual  3
Rear Panel
The VIP2500 rear panel features are described in the following table. 
12 3456789 10 11
Key Item Function
1 RESET Push-pin switch; use only as directed by your service 
provider.
2 NETWORK Ethernet 10/100Base-T RJ-45 port
3
4
5
Y 
Pb 
Pr
RCA component video outputs to an HDTV
6 VIDEO OUT RCA standard-definition composite video output to a TV, 
VCR, or other device
7
8
L    R
AUDIO OUT
Left and right RCA stereo audio (analog) outputs
9 OPTICAL  Toslink (S/PDIF) digital audio output
10 HDMI™ Connects to a High Definition TV or home theater receiver 
with an HDMI input (for a DVI input, use an HDMI-to-DVI 
adapter)
11 POWER
+12 VDC
Connector for the DC power adapter. Use only the adapter 
specified for VIP2500.
Overview

4  VIP2500 Series High-Definition U-verse Receiver Installation Manual
Wireless Connection
As shown in the sketch below, programs and services for the VIP2500 are transmitted 
wirelessly over the air from a VAP2500 Access Point. The access point, in turn, is 
connected to your home network gateway device. 
VAP2500 Access Point
The VAP2500 Access Point is capable of transmitting separate programming streams to as 
many as five client devices (wireless TV Receivers). The Access point uses Wi-Fi Protected 
Setup (WPS) protocols to identify, authorize and manage traffic to and from its clients. 
Register the TV Receiver with the Access Point
Before your TV Receiver can receive any programming, it must be registered as an 
authorized device with the Access Point. Run the WPS procedure as follows:
1.      Install the VAP2500 Access Point as described in the 
VAP2500 Quick Install Guide.
2.  Connect the cord from the DC Power Adapter to the 
POWER +12VDC connector on the rear of the VIP2500, 
and plug the adapter into an AC wall socket, and then 
connect the VIP2500 to your TV set as described starting 
on page 5.
3.  Press the POWER button on the front of the VIP2500; the 
button lights green to indicate power is applied. Ensure 
power is applied to your TV, as well.
4.  Ensure that the VAP2500 is connected to your home 
gateway device, and that power is applied to it.  
5.  Wait 60 seconds after powering the Access Point, and 
then press and hold the WPS button on the front of the VAP 
for two seconds. You will then have two minutes to activate 
the WPS on the VIP2500.
6.  When the TV Receiver starts up, it will look for a signal from an Access Point. 
When it detects the signal, a prompt will apper on your TV screen asking if you 
wish to connect. 
7.   On the front panel of the VIP2500, touch OK. An icon appears on the screen, 
indicating that the connection sequence is in process. When three horizontal dots 
appear, the connection has been successful. 
8.  On the front panel of the VIP2500, the Link indicator lights green. You have now 
established a secure wireless connection between the Access Point and the Client.
For further information on the VAP2500 Access Point, refer to your VAP2500 Quick 
Install Guide.
802.11n Wireless Link
VAP2500
Access Point
Home Gateway
Unit
VIP2500
TV Receiver
VAP2500
Access point
WPS
Button

VIP2500 Series High-Definition U-verse Receiver Installation Manual  5
Connecting Your TV  Receiver
This section describes alternative methods for connecting the VIP2500 to your home 
entertainment system. 
Instructions and diagrams are included for connections to:
• High-Definition TV  (HDTV)
• Home Theater Receiver–Audio
• Stereo TV
Before you move or change components on your entertainment system, always disconnect 
power from the TV receiver.
Connection Options
The VIP2500 offers the following video outputs:
HDTV HDMI or Component video
Standard Composite Video Out 
To determine the available inputs on your TV, check the manual supplied with the TV or 
on the TV itself. Use the following guidelines to determine the best connections for your 
system. Use one of the following.
Connector Description
High-Definition
HDMI
HDMI
HDMI offers higher video quality than component video. If your 
HDTV has an HDMI input, use the HDMI connector.
HDMI provides both digital video and digital audio (including 
Dolby® Digital 5.1 Surround Sound). No other connections are 
necessary.
If your HDTV has a DVI input, you can use an HDMI-to-DVI 
converter cable to connect to the VIP2500 HDMI connector. 
Use a cable with an HDMI connector on one end and a DVI 
connector on the other end. We do not recommend using an 
HDMI-to-DVI or DVI-to-HDMI adapter. Because DVI does not 
carry audio, a separate audio connection is required for a DVI 
TV. If your TV has an optical S/PDIF audio connection, use the 
OPTICAL connection. Otherwise, use the baseband AUDIO L 
and R connections.
Component
Video
The Y Pb Pr connectors provide component video, the most 
widely supported HDTV connection.
Component video provides a High-Definition analog video signal. 
If your equipment supports an optical S/PDIF audio connection, 
use the OPTICAL connection. Otherwise, use the baseband 
AUDIO L and R connections.

6  VIP2500 Series High-Definition U-verse Receiver Installation Manual
Connector Description
Standard-Definition
Composite
Video
To connect a Standard Definition TV, use the composite VIDEO 
OUT connector.
Composite video provides a Standard-Definition analog video 
signal. If your equipment supports an optical S/PDIF audio 
connection, use the OPTICAL connection. Otherwise, use the 
baseband AUDIO L and R connections.
Common Cabling Examples
The following cabling diagrams illustrate common sample audio/video (A/V) connections. 
When connecting other components to your TV Receiver, refer to the other component 
installation manuals for additional connection information.
Connecting Your TV  Receiver
VIDEO
OUT

VIP2500 Series High-Definition U-verse Receiver Installation Manual  7
Connecting to an HDTV – Video Only
Sample HDTV
CABLE/
ANTENNA IN
Component
Video Input
Y
Pb
Pr
HDMI
HDMI
connection
Component video
connection
Either / or
• If your HDTV has an HDMI input, connect an HDMI cable to the HDMI connector as 
shown. HDMI connection carries both video and audio signals.
• If your HDTV has a DVI input, you can use an HDMI-to-DVI converter to connect to the 
VIP2500 HDMI connector.
• If your HDTV has component video, connect component video cables to the Y, Pb, and 
Pr connectors as shown.
DVI and component video carry video signals only. To connect the audio, refer to the 
following page. To connect to a home theater receiver, refer to “Connecting Audio to a 
Home Theater Receiver – Audio Only.”

8  VIP2500 Series High-Definition U-verse Receiver Installation Manual
Connecting to an HDTV – Audio Only
Sample HDTV audio inputs
CABLE/
ANTENNA IN
OPTICAL
SPDIF
INPUT
AUDIO LEFT
AUDIO RIGHT
Either / or
Optical S/PDIF
connection
Baseband audio
connection
If your equipment supports it, use the OPTICAL S/PDIF output. Otherwise, use the AUDIO 
OUT L and R connectors. In most cases, S/PDIF offers better audio quality, including 
support for Dolby Digital 5.1 Surround Sound.
HDMI carries video and audio. If you connect your HDTV using HDMI, no additional audio 
connections to the TV are necessary. 

VIP2500 Series High-Definition U-verse Receiver Installation Manual  9
Connecting Audio to a Home Theater Receiver
Optical S/PDIF
connection
Baseband audio
connection
DIGITALINPUT
TV/MONITOR
OUTPUT
SPEAKER
CONNECTORS
COAX
VIDEO S-VIDEO
R
DVD
CABLE/TV
VIDEO 2
IN
OUT
VCR
AUDIO VIDEO
LVIDEO S-VIDEO
OPTICAL
Sample home theater receiver
Either / or
If your home theater receiver supports it, use the OPTICAL S/PDIF output. Otherwise, 
use the AUDIO OUT L and R connectors. In most cases, S/PDIF offers better audio quality, 
including support for Dolby Digital 5.1 Surround Sound.
Need Help:
Contact AT&T ConnecTech® service to learn about affordable flat-rate home theater 
installation services.
Call (800) 344-1734 to speak with an AT&T ConnecTech Representative. 
(Not available in all areas; See offers and terms & conditions at www.att.com/ConnecTech)

10  VIP2500 Series High-Definition U-verse Receiver Installation Manual
Connecting to a Stereo TV
CABLE/
ANTENNA IN
INPUT
S-VIDEO
VIDEO
AUDIO LEFT
AUDIO RIGHT
Sample stereoTV
Composite video
connection
Baseband audio
connection
This video connection method does not support HD video. For more information, see 
“Connecting an HDTV – Video Only.”

VIP2500 Series High-Definition U-verse Receiver Installation Manual  11
Troubleshooting
Before calling your service provider, review this troubleshooting guide. If the suggestions 
do not help you quickly solve a problem, contact your service provider.
Problem Possible Solution
The TV receiver will 
not power on.
Verify that the power adapter is connected to the TV receiver 
and an AC outlet. Unplug the TV receiver from the outlet, plug 
it back in, and press the POWER button.
If the TV receiver is connected to a switched outlet on a wall 
or another unit, verify that the switch or unit is powered on. 
Unplug the TV receiver from the AC outlet, plug it back in, and 
press the POWER button.
Press the POWER button on the TV receiver front panel instead 
of the remote control. The batteries in the remote control may 
be depleted.
The remote control 
does not work.
Verify that the TV is on.
Verify that the remote control is on AT&T mode.
Verify that there are no obstructions between the remote 
control and the TV receiver. Aim the remote control directly at 
the TV receiver front panel, not the TV or VCR.
The angle between the remote control and the TV receiver may 
be too large. Stand in front of the TV receiver and not too far to 
either side.
Press and release operation keys one at a time, firmly and 
deliberately.
Try changing channels using the buttons on the TV receiver 
front panel.
Check the batteries in the remote control. Install new batteries 
if needed.

12  VIP2500 Series High-Definition U-verse Receiver Installation Manual
Problem Possible Solution
There is no audio 
when  viewing TV 
channels.
Verify that the Mute button on the remote control has not been 
pressed. Press Mute on the remote control to restore sound.
If the TV receiver audio output is connected to the TV, verify 
that the Mute button on the TV has not been pressed.
If the TV receiver audio output is connected to a home theater 
receiver, verify that the home theater receiver is set to the 
appropriate input source and its Mute button has not been 
pressed.
Verify that you have the correct cables for the audio ports.
Verify that the audio cables are firmly connected between the 
TV receiver and the audio playback device (TV, home theater 
receiver, etc.).
There is no audio 
from the center and/
or surround speakers 
of a home theater 
receiver connected to 
the TV  receiver.
Not all Dolby Digital programs feature full 5.1 surround sound. 
In some cases, the programs may only contain left and right 
stereo audio.
Verify that the Optical S/PDIF cable is firmly connected to the 
TV receiver and the home theater receiver.
Verify that the home theater receiver is set to a surround 
sound audio mode (Dolby Digital, Dolby Pro Logic® II, Dolby 
Pro Logic).
Verify that the home theater receiver is properly configured to 
work with all connected speakers.
Troubleshooting

VIP2500 Series High-Definition U-verse Receiver Installation Manual  13
Regulatory Information
Federal Communications Commission Radio and Television Interface Statement for a 
Class ‘B’ Device
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the 
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed 
and used in accordance with the instructions, may cause harmful interference to radio communications. However, 
there is no guarantee that interference will not occur in a particular installation.
If the equipment does cause harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following 
measures:
• Reorient or relocate the device and/or the antenna receiving the interference.
• Increase the separation between the equipment and the affected receiver
• Connect the equipment on a circuit different from the one the receiver is on
• Contact your service provider for help.
Changes or modification not expressly approved by the party responsible for compliance could void the user’s 
authority to operate the equipment.
Operation within 5.15 ~ 5.25 GHz frequency range is restricted to indoor environment.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This 
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are country dependent and are 
firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by 
the end user.
FCC Declaration of Conformity
According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and 
Power Supplies used with Class B Personal Computers, Motorola Mobility, LLC, 6450 Sequence Drive, San Diego, 
CA 92121, 1 800 225 9446, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of 
the FCC Rules as a Class B digital device. Each product marketed is identical to the representative unit tested and 
found to be compliant with the standards. Records maintained continue to reflect the equipment being produced 
can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as 
required by 47 CFR 2.909. Operation is subject to the following condition: This device must accept any interference 
received, including interference that may cause undesired operation. The above named party is responsible for 
ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.101 to 15.109. The Class B digital 
apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations.
Industry Canada statements:
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following 
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, 
including interference that may cause undesired operation of the device.
Cet appareil est conforme la norme d’Industrie Canada exempts de licence RSS. Son fonctionnement est soumis 
aux deux conditions suivantes: (1) cet appareil ne peut pas causer d’interférences, et (2) cet appareil doit accepter 
toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement de l’appareil.
Caution:
The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful 
interference to co-channel mobile satellite systems;
The maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with 
the EIRP limit;
The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the EIRP limits 
specified for point-to-point and non point-to-point operation as appropriate.
High-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 
MHz and that these radars could cause interference and/or damage to LE-LAN devices

14  VIP2500 Series High-Definition U-verse Receiver Installation Manual
Le guide d’utilisation des dispositifs pour réseaux locaux doit inclure des instructions précises sur les restrictions 
susmentionnées, notamment :
Les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à 
l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les 
mêmes canaux;
Le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5 250-5 350 MHz et 5 470-5 725 MHz doit 
se conformer à la limite de PIRE;
Le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5 725-5 825 MHz) doit se conformer à la 
limite de PIRE spécifiée pour l’exploitation point à point et non point à point, selon le cas.
De forte puissance radars sont désignés comme utilisateurs principaux (c.-à-utilisateurs prioritaires) des bandes 
5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer des interférences et / ou des dommages à 
dispositifs LAN-EL
IMPORTANT NOTE:
Canada Radiation Exposure Statement
This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. This 
equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and 
maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference 
to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power 
(EIRP) is not more than that necessary for successful communication.
NOTE IMPORTANTE: (Pour l’utilisation de dispositifs mobiles)
Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non 
contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de 
rayonnement et votre corps.
En vertu de la réglementation de l’industrie au Canada, cet émetteur radio peut fonctionner uniquement à l’aide 
d’une antenne d’un type et un maximum (ou moins) de gain approuvé pour l’émetteur par Industrie Canada. Pour 
réduire le risque d’interférence aux autres utilisateurs, le type d’antenne et son gain doivent être choisis afin que 
la puissance isotrope rayonnée équivalente (PIRE) ne dépasse pas ce qui est nécessaire pour une communication 
réussie.

VIP2500 Series High-Definition U-verse Receiver Installation Manual  15
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, 
FIRMWARE, AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S IP VIDEO RECEIVER 
OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE 
RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS 
OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN 
YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS 
SOFTWARE. 
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) 
RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, 
DOCUMENTATION, AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE 
OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND.
The Software includes associated media, any printed materials, and any “on line” or electronic documentation. 
Software provided by third parties may be subject to separate end user license agreements from the manufacturers 
of such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any 
subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain 
the ownership of the Software.
You may:
USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another person, but 
only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the 
same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any 
copies not transferred.
TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.
You may not:
(1) Loan, distribute, rent, lease, give, sublicense, or otherwise transfer the Software, in whole or in part, to any 
other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide 
included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble, or 
reverse engineer the Software, including but not limited to modifying the Software to make it operate on non 
compatible hardware. (4) Remove, alter, or cause not to be displayed any copyright notices or startup message 
contained in the Software programs or documentation. (5) Export the Software or the Product components in 
violation of any United States export laws.
The Product is not designed or intended for use in on line control of aircraft, air traffic, aircraft navigation, or 
aircraft communications; or in design, construction, operation, or maintenance of any nuclear facility. MOTOROLA 
AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH 
USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks, and all 
other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the 
foregoing, shall at all times remain with Motorola and its third party licensors. Motorola retains all rights not 
expressly licensed under this License. The Software, including any images, graphics, photographs, animation, 
video, audio, music, and text incorporated therein is owned by Motorola or its third party licensors and is protected 
by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this 
License, the copying, reproduction, distribution, or preparation of derivative works of the Software, any portion of 
the Product, or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License 
constitutes a waiver of Motorola’s rights under United States copyright law.
This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of 
Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY 
if you fail to comply with the terms of this License.
Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, 
with the Software or that is downloaded to, or otherwise installed on, the Product.
U.S. Government Restricted Rights
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by 
the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and 
Computer Software clause at 52.227 7013. The contractor/manufacturer is Motorola Mobility, LLC, 101 Tournament 
Drive, Horsham, PA 19044.
.  .  .

16  VIP2500 Series High-Definition U-verse Receiver Installation Manual
Copyright © 2012 Motorola Mobility, LLC. All rights reserved. No part of this publication may be 
reproduced in any form or by any means or used to make any derivative work (such as translation, 
transformation, or adaptation) without written permission from Motorola Mobility, LLC.
Motorola reserves the right to revise this publication and to make changes in content from time to time 
without obligation on the part of Motorola to provide notification of such revision or change. Motorola 
provides this guide without warranty of any kind, either implied or expressed, including but not limited 
to the implied warranties of merchantability and fitness for a particular purpose. Motorola may make 
improvements or changes in the product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered trademarks of Motorola Trademark Holdings, LLC. 
U-verse is a service mark of AT&T. AT&T ConnecTech is a registered trademark of AT&T. Dolby Digital 
manufactured under license from Dolby Laboratories. Dolby and the double D symbol are registered 
trademarks of Dolby Laboratories. This product incorporates copyright protection technology that 
is protected by U.S. patents and other intellectual property rights. Use of this copyright protection 
technology must be authorized by Rovi Corporation, and is intended for home and other limited viewing 
uses only unless otherwise authorized by Rovi Corporation. Reverse engineering or disassembly is 
prohibited. Rovi is a protected trademark of Rovi Corporation. HDMI, the HDMI logo and High Definition 
Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. All other product 
or service names are the property of their respective owners.
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of 
such technology outside of this product is prohibited without a license from Microsoft Corporation or an authorized 
Microsoft Corporation subsidiary.
Contact Us
For questions about your TV service, call or contact AT&T at:
http://uverse.att.com/support

VIP2500 Series High-Definition U-verse Receiver Installation Manual  17
Notes
