ARRIS 2108-N9 Gigabit Ethernet Router with HPNA and 802.11n User Manual 2108 N D9

ARRIS Group, Inc. Gigabit Ethernet Router with HPNA and 802.11n 2108 N D9

User manual

User ManualGigabit Ethernet Router with HPNA and 802.11n / 2108-N9Gigabit Ethernet Router with 802.11n / 2108-D9
 2 ENGLISH IMPORTANT SAFETY INSTRUCTIONS – POWER SUPPLY INSTALLATION.  Connect the power supply cord to the power jack on the Motorola Netopia ®  Gateway. Plug the power supply into an appropriate electri-cal outlet. CAUTION:  Depending on the power supply provided with the product, either the direct plug-in power supply blades, power supply cord plug or the appliance coupler serves as the mains power disconnect. It is impor-tant that the direct plug-in power supply, socket-outlet or appliance coupler be located so it is readily acces-sible. TELECOMMUNICATION INSTALLATION.  When using your telephone equipment, basic safety precau-tions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:•  Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.•  Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.•  Do not use the telephone to report a gas leak in the vicinity of the leak. PRODUCT VENTILATION.  The Motorola Netopia ®  Gateway is intended for use in a consumer's home. Ambient temperatures around this product should not exceed 104°F (40°C).  It should not be used in locations exposed to outside heat radiation or trapping of its own heat. The product should have at least one inch of clearance on all sides except the bottom when properly installed and should not be placed inside tightly enclosed spaces unless proper ventilation is provided. SAVE THESE INSTRUCTIONS Motorola Part Number:  578175-001-00 revision a Copyright © 2010 by Motorola, Inc.All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me, and Windows NT are either trademarks or registered trademarks of Microsoft Corporation in the U.S and/or other countries. Macintosh is a registered trademark of Apple, Inc. Firefox is a registered trademark of the Mozilla Foundation. All other product or service names are the property of their respective owners. Safety Information
 3 ENGLISH Thank you for selecting the Motorola Netopia ®  2108-D9 or -N9 Gigabit Ethernet Gateway. This guide will help you set up and configure your network.Check your package contents. It should contain the items shown here: If you don’t have everything, contact your supplier immediately. Checklist1User ManualMotorola GatewayPowerSupply1 Gray RJ-45Ethernet Cable1 Yellow RJ-45Ethernet CableWallmounting Kit(2 screws + 2 anchors)WallmountingKit
 4 ENGLISH 1. Select a suitable place on the network to install the Wireless Gateway. You can stand it up in its stand; lay it flat on a desktop; or mount it on a wall using the included wall mounting kit hardware (see “Wall Mounting instructions (optional)” on page 15). 2. Use standard Cat5 Ethernet cables to connect PCs to the LAN ports on the rear of the Wireless Gateway. One is supplied with your Gateway (yellow cable). 3. Connect the DSL or Cable modem to the gray WAN port on the Wireless Gate-way. Use the cable supplied with your DSL/Cable modem. If the cable is missing, a standard Cat5 Ethernet cable can be used. 4. Connect the supplied power adapter to the Wireless Gateway. Use only the power adapter provided. Using a different one may cause hardware dam-age. Turn the power ON with the ON/OFF Power Switch. 5. Check the LEDs:  • The Power LED should be ON.• The LAN LED(s) that have a cable connected should be ON when the connected device   is also on.• The Wireless LED should be ON only when a wireless client is connected to this    Gateway.• ( 2108-N9 HPNA model only ) The HPNA LED should be ON only when an HPNA   device(s) is connected via coaxial cable.• The WAN LED should be ON when the WAN Port is connected via Cat5 cabling. Connections2
 5 ENGLISH • The Internet LED may initially be OFF. After proper configuration, it should come ONWhen all of your connections are made, your network may look like this: DC PowerRear ViewLANPortsWAN PortPower Switch
 6 ENGLISH The figure below shows how to connect a Motorola 2108-N9 HPNA-enabled Gateway to a home coaxial cable network using a Motorola HPNA Adaptor (purchased separately). Follow the same steps to connect any Ethernet device such as a hub or printer to a coax-ial cable network. 6. Enable Wireless devices. In order to use the Access Point in the Wireless Gateway, other Wireless devices must use the same SSID and Wireless Security settings as the Wireless Gateway.In-HouseCoax WiringEthernetwall jackwall jackMotorola HPNA Adaptersettop boxMotorola 2108-N9 GatewayHPNA port
 7 ENGLISH The Wireless Gateway's default settings are as follows. Ensure the Wireless Gateway and the other Wireless Stations are using the same set-tings.• Use the Wireless setup screen to configure the Wireless Access Point in the Wireless   Gateway.• Configure the Wireless stations (PCs) using your normal method for configuring their   Wireless interface.• Wireless clients must also be set to use Infrastructure mode. Setting Wireless GatewaySSID Default value:  unique to your Gateway This may be changed on the Wireless screen, on the Wireless Gateway's main menu. Wireless Default Broadcast SSID:  Disabled Default Security:  WEP128 Use the Wireless screen on the main menu to change this as required.
 8 ENGLISH When all of your connections are complete, the status LEDs on the front of your Motorola Neto-pia ®  Gateway will light, in accordance with the following diagram: LED DefinitionPower (Green, Red) Off = Power OffGreen = Power OnRed = either power supply had become unstable or POST failedBlinking Red = PostingBlinking Green = FW upgradingFront ViewPowerInternetWANLAN 1~4HPNA (2108-N9 model only)WirelessWPS
 9 ENGLISH Internet Off = No IP connectionSolid Green = IP connection existsBlinking Green = IP level traffic WAN Off = No connectionSolid Green = ConnectionBlinking Green = traffic LAN 1~4 Off = No connectionSolid Green = ConnectionBlinking Green = traffic HPNA (2108-N9 model only) Off = No connectionSolid Green = ConnectionBlinking Green = traffic Wireless Off = No connectionSolid Green = ConnectionBlinking Green = traffic WPS (Green, Yellow, Red) Off = No actionSolid Green = WPS SuccessBlinking Yellow = WPS in progressBlikng Red = WPS Error or session overlap LED Definition
 10 ENGLISH You can access the configuration pages at any time as follows: 1. Run a Web browser, such as Firefox, Safari, or Microsoft Internet Explorer, and enter  http://192.168.1.254  in the URL Address text box. Press Return. 2. When prompted, enter the Username and Password supplied by your ISP, if required. Some ISPs do not require Username and Password. Refer to your ISP. 3. Refer to the data from your ISP, and the table below, to ensure your choices are correct.  Enter the information supplied by your Internet Service Provider. Device Configuration Connection Type Data Required Dynamic IP Address (DHCP) Usually, none.Specified (Static) IP Address IP Address allocated to you, and related information.PPPoE Login name and password.3
 11 ENGLISH 4. Check your connection. Click the HOME link at the top-left of your browser’s GUI display. View this page to verify that an internet connection has been established.  If the connection is not successful, check the data you entered and the cabling connected to Gateway's Ethernet ports. Congratulations!  Your connection is up and running and you should be able to browse the Internet by typing a URL address in your browser’s Address text box or by selecting any of your favorite bookmarks.
 12 ENGLISH Your Gateway serves Dynamically-assigned IP addresses by default. Be sure to configure each computer connected to your Gateway to accept a Dynamically-assigned IP address, commonly referred to as DHCP. Microsoft Windows:   Step 1. Navigate to the  TCP/IP Properties  Control Panel.  a.  Windows 98, 2000, and ME versions follow a path like this:  Start  menu ->  Settings  ->  Control Panel  ->  Network  (or  Network and Dial-up Connections  ->  Local Area Connection  ->  Properties ) ->  TCP/IP [your_network_card]  or  Internet Protocol [TCP/IP]  ->  Properties b.  Windows XP follows a path like this:Start menu -> Control Panel -> Network and Internet Connections -> Network Connections -> Local Area Connection -> Properties -> Internet Protocol [TCP/IP] -> PropertiesStep 2. Select Obtain an IP address automatically.Step 3. Select Obtain DNS server address automatically, if available.Step 4. Remove any previously configured Gateways, if available.Step 5. OK the settings. Restart if prompted.Client Configuration
13ENGLISHc. Windows Vista is set to obtain an IP address automatically by default. You may not need to configure it at all.To check, open the Networking Control Panel and select Internet Protocol Version 4 (TCP/IPv4). Click the Properties button.The Internet Protocol Version 4 (TCP/IPv4) Properties window should appear as shown.If not, select the radio buttons shown above, and click the OK button.
14ENGLISHMacintosh Mac OS 9 or Mac OS X: Step 1. Access the TCP/IP or Network control panel. a. Mac OS 9 follows a path like this:Apple Menu -> Control Panels -> TCP/IP Control Panelb. Mac OS X follows a path like this:Apple Menu -> System Preferences -> NetworkStep 2. Select Built-in EthernetStep 3. Select Configure Using DHCPStep 4. Close and Save, if prompted.
15ENGLISHAnswers to many frequently asked product-related questions, as well as full product documen-tation with advanced configuration instructions, are also available on-line at: http://broadband.motorola.com/consumers/support/default.asp?supportSection=blankNote the serial number (SN:) of your Gateway. It is located on the label on the bottom of the Gateway below the model number. You will need the Gateway’s serial number if you need to call for technical support.1. Hold a blank sheet of paper against the side of the Gateway with the mounting slots.2. With a pen or pencil, mark the position of the mounting slots.Use this sheet of paper as a wall mounting template.3. Place this template on the wall in the position the Gateway will be mounted.It is recommended to mount the Gateway with the cable connections on the bottom.4. Mark the mounting holes.If mounting on wood, drill holes for the supplied screws.If mounting on sheetrock, drill holes to accept the supplied sheetrock anchors.5. Leave screws extended about 0.15 inches from the wall.6. Hang the Gateway on the screws.SupportWall Mounting instructions (optional)
16ENGLISHRecycling your Motorola EquipmentPlease do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and elec-tronic waste items. Contact your local authorities for infor-mation about practices estab-lished for your region.If collection systems are not available, call Motorola Customer Service for assistance. Please visit http://www.motorola.com/recycle for instructions on recycling.Recyclage de votre équipement Motor-olaVeuillez ne pas jeter ce produit avec vos ordures ménagères ou vos rebuts d'entreprise. Certains pays ou certaines régions comme l'Union Européenne ont mis en place des systèmes de collecte et de recyclage des produits électriques et électroniques mis au rebut. Veuillez contacter vos autorités locales pour vous informer des pratiques instaurées dans votre region. Si aucun système de collecte n'est disponible, veuillez appeler le Service clientèle de Motorola qui vous apportera son assistance.When you see this symbol on a Motorola product, do not dispose of the product with residential or com-mercial waste.Recyclage pour le respect de l'environnementLorsque vous voyez ce symbole sur un produit Motorola, ne le jetez pas avec vos ordures ménagères ou vos rebuts d'entreprise.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will notoccur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:-Reorient or relocate the receiving antenna.-Increase the separation between the equipment and receiver.-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.-Consult the dealer or an experienced radio/TV technician for help.You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1 through 11.
The user manual of transmitter devices equipped with detachable antennas shall contain the following information in a conspicuous location:This device has been designed to operate with the antennas listed below, and having a maximum gain of [1.8] dB. Antennas not included in this list or having a gain greater than [1.8] dB are strictly prohibited for use with this device. The required antenna impedance is [50] ohms.To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.IEEE 802.11b or 802.11g operation of this product in the Canada is firmware-limited to channels 1 through 11.FCC RF Radiation Exposure Statement:1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the adiator and your body.This equipment complies with IC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

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