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HomePortal® Intelligent GatewayConfiguration GuideFirmware Version: 9.3.1.10

iiiContents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viAudience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viSupported Hardware Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viDocument Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viStyle Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiRelated Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiCHAPTER 1 Introducing the HomePortal Intelligent Gateway Software . . . . . . . . . . . 1CHAPTER 2 Accessing the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3System Link Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Home Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Top Networking Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4CHAPTER 3 Configuring the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Selecting Broadband Interface Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Modifying Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Modifying DSL and ATM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Entering PPP Authentication Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Modifying Broadband IP Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Configuring Routing Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9CHAPTER 4 Managing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Creating System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Configuring System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Configuring Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Setting Date and Time Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Manually Configuring Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Enabling Remote Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16CHAPTER 5 Managing Broadband Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Viewing Broadband Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Summary Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Internet Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19DSL Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21DSL Link Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Adding Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Configuring IP Multicast Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Viewing Multicast Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Resolving Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Contents ivHomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide ContentsCHAPTER 6 Managing LAN Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28Viewing LAN Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Private Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Setting Up Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Securing the Wireless Network Using Encryption Key . . . . . . . . . . . . . . . . . . . . . . . . . 33Configuring Wi-Fi Protected Setup Using PIN Method. . . . . . . . . . . . . . . . . . . . . . . . . 34Configuring Wi-Fi Protected Setup Using PUSH Method. . . . . . . . . . . . . . . . . . . . . . . 35Enabling Wireless Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Securing the Wireless Network Using MAC Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . 36Customizing Advance Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Disabling Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Setting Up DHCP to Assign Default Range of IP Address . . . . . . . . . . . . . . . . . . . . . . 40Setting Up DHCP to Assign Manually Configured Range of IP Address . . . . . . . . . . 41Allocating Static IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Configuring Public IP Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Enabling Public IP Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Selecting Default Address Allocation Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Assigning Public IP Network Address to LAN Client(s) . . . . . . . . . . . . . . . . . . . . 45Configuring Supplementary Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Enabling Supplementary Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Selecting Default Address Allocation Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Assigning Public IP Network Address to LAN Client(s) . . . . . . . . . . . . . . . . . . . . 47Configuring Default Address Allocation Pool for DHCP Server. . . . . . . . . . . . . . . . . . 48Accessing ARP Table Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49CHAPTER 7 Managing Voice-Based Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50Viewing VoIP Line Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Configuring SIP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Configuring Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Viewing External Line Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54CHAPTER 8 Managing Firewall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56Disabling Firewall Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Viewing Firewall Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Configuring Firewall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Hosting an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Adding User-Defined Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Configuring DMZ Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Disabling Attack Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Managing Outbound Traffic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Configuring Firewall Security Enhancements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Configuring Application Layer Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Configuring UPnP Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Blocking Web Site Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Configuring Time of Day Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67CHAPTER 9 Viewing Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70Viewing Specific Log Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Contents vHomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide ContentsFiltering Log Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Clearing Log Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71CHAPTER 10 Using Diagnostics Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Diagnosing Broadband Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Link Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Viewing DSL Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74DSL Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74DSL Link Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Bitloading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Testing IP Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Viewing NAT Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Enabling Syslog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Resetting the Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Resetting System and Links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Resetting Device to Factory Default. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82CHAPTER 11 Troubleshooting Configuration Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . .83Broadband Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83Connection Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83VoIP Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84System Information Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84LAN Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Firewall Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Diagnostic Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85APPENDIX A Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

viAbout This GuideThe HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide is designed to serve as a reference to configure the gateway that uses the 9.3.1.10 firmware. This guide contains the following chapters:Introducing the HomePortal Intelligent Gateway Software on page 1Accessing the User Interface on page 3Configuring the Internet Connection on page 5Managing System Information on page 11Managing Broadband Settings on page 18Managing LAN Devices on page 28Managing Voice-Based Services on page 50Managing Firewall Settings on page 56Viewing Logs on page 70Using Diagnostics Features on page 72Troubleshooting Configuration Issues on page 83Acronyms on page 91Glossary on page 86AudienceThis guide is intended for use by:•End Users•Sales Engineers•Support Staff• Service Provider TechniciansSupported Hardware PlatformsThe following gateway hardware platforms are compatible with 9.3.1.10 firmware:•5011NV• 5012NVDocument LayoutEach chapter in this document has information (topics/subtopics) for configuring or viewing the links under different tabs on the user interface of your gateway. Each topic/subtopic in this document has the following sections:•Objective•Steps• See AlsoThese sections help you to easily find your topics of interest and guide you through them in a simple and logical manner.

Style Conventions viiHomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide About This GuideThe See Also section has cross-referenced links to other topics within this document, which may assist you in enhancing your experience with the gateway.Style ConventionsThe following style conventions are used in this guide:Note Notes contain incidental information about the subject. In this guide, they are used to provide additional information about the product and to call attention to exceptions.Related DocumentsIn addition to this guide, the HomePortal Intelligent Gateway Software documentation library includes:SupportTechnical support is available from the 2Wire Web site: http://support.2wire.com.mCaution notes identify information that helps prevent damage to hardware or loss of data.cWarning notes identify information that helps prevent injury or death.Typographical ConventionsConvention Used ForBlue Text Cross referencesBold Interface elements that are clicked or selectedItalic Emphasis, book titles, variables, list termsMonospace Command syntax and codeMonospace Italic Variables within command syntax and codeAgile Part Number Description5100-000900-000 HomePortal® 5011NV/5012NV Intelligent Gateway Installation Guide5100-000923-000 HomePortal® Intelligent Gateway 9.3.1.10 CLI Reference Guide5100-000874-000 HomePortal® 5012NV Intelligent Gateway Datasheet

1CHAPTER 1Introducing the HomePortal Intelligent Gateway SoftwareWelcome to the 2Wire family. The HomePortal Intelligent Gateway Software delivers a powerful user experience with its easy-to-use features. It enables you to connect to the Internet and perform a host of functions which makes your home network safe, convenient, and an enjoyable experience! The HomePortal Intelligent Gateway Software enables high-speed Internet access and offers a host of other features such as:•Home NetworkingShare files, printers, and a broadband connection with every computer and other network-ready devices in the home or small office through the advanced LAN technology. •Superior Wireless PerformanceHigh-powered 802.11n wireless technology from 2Wire virtually eliminates wireless “cold spots” at home. HomePortal intelligent gateway provides up to seven times the true power of traditional access points, and increases wireless bandwidth by using powerful 400 mW transmitters.•Parental Controls (Internet Access Controls and Content Screening)Parental controls offer easy-to-use tools to limit access to specific Web sites, monitor browsing history and usage, and enforce time restrictions on common applications. Parental control settings are straightforward and easily managed by users. •Advanced Firewall MonitoringThis feature monitors inbound and outbound network traffic for suspicious activities, which helps eliminate security issues before they have a chance to proliferate. The firewall actively detects and defends against common Internet threats (such as distributed denial of service attacks) using stateful packet inspection. It is also subscriber-friendly, enabling simple configuration setup for common in-home applications such as online gaming.•Network Address Translation (NAT)NAT technology modifies network address information in datagram (IP) packet headers while in transit across a traffic routing device for the purpose of remapping a given address space into another.•IPTVHomePortal intelligent gateway is optimized for the delivery of IPTV throughout the home. Hardware accelerated QoS minimizes potential issues such as pixelation and image freezes, delivering a better IPTV experience.•DNS ResolutionConfigure your gateway to resolve the domain name to IP address.•Quality of Service (QoS)QoS features such as policies, priority queuing, shaping, and management allow you to effectively manage available Internet bandwidth.•LogsThe gateway maintains internal logs of broadband status and WAN-side connection flows, letting you or the ISP’s technician effectively diagnose issues.•Ping ClientThe gateway allows you to ping LAN and WAN side IP addresses within your network. This lets you know whether a network device is responding or not.•Intuitive Web InterfaceConfigure your gateway settings from the gateway's user-friendly Web interface.•Parental Controls (Internet Access Controls and Content Screening)Limits access to specific Web sites, monitor browsing history and usage, and enforce time restrictions on common applications.•Remote Firmware UpgradeEnable remote firmware upgrades on the user interface of the gateway for using the latest firmware.

2HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Introducing the HomePortal Intelligent Gateway SoftwareSee AlsoAccessing the User Interface on page 3Configuring the Internet Connection on page 5

3CHAPTER 2Accessing the User InterfaceThis chapter provides an overview about the accessible links on the user interface.To launch the user interface, access any of the following URLs on the computer connected to the gateway:•http://gateway.2Wire.net•http://home•http://192.168.1.254This opens the Home page.Figure 1: Home page

4HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Accessing the User InterfaceThe Home page has gateway link tabs and three panels as listed below:• System Link Tabs-Home- Settings-Site Map• Summary• Home Network Devices• Top Networking FeaturesSystem Link TabsHomeThe Home tab provides the most relevant information about your broadband service at a glance. You can also access links on this page that let you perform the related activities on the user interface of the gateway.SettingsThe Settings tab provides links to view and configure gateway information. Also, you can configure broadband services, LAN settings, firewall settings, VoIP settings, and perform diagnostics on your gateway.Site MapThe Site Map tab provides a tree-diagram view of the user interface. Click any link on this page to access the corresponding page. This helps you to access the desired page directly without having to navigate through the gateway link tabs.SummaryThe Summary panel displays the Broadband icon, network name (SSID) of the gateway next to the Wireless icon, security status next to the Firewall icon, and serial number next to the 5012NV Gateway icon. Click an icon to access the relevant page directly.Home Network DevicesThe Home Network Devices panel displays all network devices that are connected to the gateway. You can click the links to view the network device details or view the shared files of the connected devices.Top Networking FeaturesThe Top Networking Features panel provides shortcuts to directly access the most commonly used gateway pages. Click a link to access the relevant page directly.See AlsoIntroducing the HomePortal Intelligent Gateway Software on page 1Configuring the Internet Connection on page 5

5CHAPTER 3Configuring the Internet ConnectionThis chapter provides information to configure the Internet connection from the user interface.ObjectiveTo configure and connect to the Internet through the gateway.Your Internet connection settings are automatically provisioned by your ISP. If the information is not populated, then you have to manually configure your Internet connection settings.If you are connecting through Direct IP, then you are not required to enter PPP authentication information. However, if you are connecting through PPPoE or PPPoA, ensure that you have the following ATM information and authentication settings from your ISP:• Circuit identifier (VPI/VCI)• Encapsulation method• PPP username•PPP passwordSteps1. Access the Home page of the gateway by entering the URL http://gateway.2Wire.net into a compatible browser.

6HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Configuring the Internet Connection2. On the Settings tab, click Broadband, and then click Link Configuration.3. Perform the following tasks to activate the Internet service on your gateway:-Selecting Broadband Interface Type on page 6-Modifying Connection Type on page 6-Modifying DSL and ATM Settings on page 7-Entering PPP Authentication Parameters on page 8-Modifying Broadband IP Network Settings on page 8-Configuring Routing Mode on page 9Selecting Broadband Interface TypeThe WAN Interface Type panel allows you to select the type of broadband interface for connecting to the Internet. To select the broadband interface type:1. On the Settings tab, click Broadband, and then click Link Configuration.2. Navigate to the WAN Interface Type panel.3. Select the type of WAN interface from Interface Type drop-down list box. The types of connections available are Auto, DSL, or Ethernet. Selecting Auto enables the gateway to automatically detect the type of connection used to connect to the broadband service.Modifying Connection TypeThe Connection Type panel allows you to select the type of broadband connection type for connecting to the Internet.Note PPPoE is not displayed in the Interface Type drop-down list box, if you select Ethernet as the WAN interface type.

7HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Configuring the Internet ConnectionTo select the broadband connection type:1. On the Settings tab, click Broadband, and then click Link Configuration.2. Navigate to the Connection Type panel.3. Select the type of connection from Connection Type drop-down list box. The types of connections available are PPPoE, PPPoA, Direct IP (DHCP), or Direct IP (Static).- If you select PPPoE or PPPoA, entering PPP user credentials is necessary to authenticate yourself as the subscriber on the server of the ISP. - If you select Direct IP (DHCP) or Direct IP (Static), you are not required to enter your user name and password.4. Select the Enable check box next to the Auto Wan Address Mode field.This lets the gateway to failover from PPPoE or PPPoA to other connection types, such as Direct IP (DHCP) or Direct IP (Static).Note If you select Direct IP (DHCP) or Direct IP (Static), then skip to Modifying Broadband IP Network Settings on page 8. Also, ensure that the routing mode is enabled by referring to Configuring Routing Mode on page 9.Modifying DSL and ATM SettingsThe DSL and ATM panel allows you to change the type of DSL line and manually configure the ATM settings. The information required to configure this setting is provided by your ISP. Note The DSL and ATM panel is not available if you select Ethernet as the WAN interface type.To configure DSL and ATM settings:1. On the Settings tab, click Broadband, and then click Link Configuration.2. Navigate to the DSL and ATM panel.3. Leave the VPI and VCI values next to the ATM Circuit Identifier field as is, if these text boxes are pre-populated. If these text boxes are empty, then enter the VPI and VCI values for connecting to the ISP server.

8HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Configuring the Internet Connection4. Select the encapsulation method from the ATM Encapsulation drop-down list box. - Select Bridged LLC or Bridged VC-Mux for PPPoE type of connection.- Select Routed LLC or Routed VC-Mux for PPPoA type of connection.5. Select the ATM PVC Search check box to enable the PVC search. PVC search enables the gateway to automatically detect and populate VPI and VCI values supported by your ISP.6. Select the type of DSL connection from the DSL Standard drop-down list box. The types of standards available are ADSL, ADSL2, or ADSL2+. Selecting Auto enables the gateway to automatically select the type of DSL standard for seamless connectivity.Entering PPP Authentication ParametersThe PPP Authentication and Settings panel lets you enter the PPP authentication parameters which the gateway uses to connect to the ISP. The PPPoE or PPPoA connection type requires PPP authentication parameters to be entered manually. To enter PPP authentication parameters:1. On the Settings tab, click Broadband, and then click Link Configuration.2. Navigate to the PPP Authentication and Settings panel.3. Enter the PPPoE Username and Password in the PPP Authentication and Settings panel. This information is provided by the ISP.4. Leave the PPP on Demand text box as is, unless your ISP has indicated otherwise. If the value is set to 0 minutes, the PPP session will be persistent (always-on). If the value is between 1 to 10080 minutes, the PPP session will timeout if the gateway does not detect outbound traffic destined for the Internet in the specified time. However, when the gateway detects outbound traffic, the session is re-established.5. Leave the Upstream MTU value as is. This is the maximum size allowed for data packets that are communicated on the network of your ISP.Modifying Broadband IP Network SettingsThe Broadband IP Network (Primary Connection) panel lets you manually change the broadband IP and DNS addresses provided by your ISP, if you do not want to use the assigned parameters. Also, you can override the existing MAC address by specifying it manually.

9HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Configuring the Internet ConnectionTo modify broadband IP Network settings:1. On the Settings tab, click Broadband, and then click Link Configuration.2. Navigate to the Broadband IP Network (Primary Connection) panel.3. Select the IP Addressing option:- If you select Obtain IP address automatically (dynamic IP or DHCP) radio button, the associated parameters are configured dynamically.- If you select Manually specify IP address settings radio button, you have to enter the static IP Address, Subnet Mask, and Default Gateway values in corresponding text boxes. Contact your ISP to get this information.4. Select the DNS addressing option:- If you select Obtain DNS information automatically radio button, the associated parameters are configured dynamically.- If you select Manually specify DNS information radio button, you have to enter the Primary Server address, Secondary Server address, Tertiary Server address, and Domain Name values in corresponding text boxes. The tertiary server is the alternative DNS server to primary and secondary DNS server. Contact your ISP to get this information.5. Select the System MAC Address option:- If you select Use the built-in system MAC address: 00:1e:c7:a1:9c:50 radio button, your gateway connects to the Internet using the built-in MAC address.- If you select Override the built-in MAC address radio button, you have to specify the MAC address manually. You may have to override the existing MAC address if your cable modem connects to network devices based on their MAC address.Configuring Routing ModeThe Routing panel lets you enable the routing mode. The gateway is pre-configured in the routing mode. Routing is disabled to configure your gateway in bridge mode. To ensure that the gateway is in routed mode:1. On the Settings tab, click Broadband, and then click Link Configuration.2. Navigate to the Routing panel.

10HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Configuring the Internet Connection3. Ensure that the Enable check box next to the Routing field is selected. Note Routing is disabled to configure your gateway in bridge mode. When routing is disabled, the NAT and the DHCP servers are also disabled. Also, ensure that the WAN protocol is compatible to bridging mode.4. Click Save. The Internet LED on the gateway becomes solid green and you can access the Internet. Open a Web browser to verify successful connection to the Internet.See AlsoManaging Broadband Settings on page 18

11CHAPTER 4Managing System InformationThis chapter provides information about the tasks you can perform within the System Info tab. The links under the System Info tab and their associated tasks are as follows:• Status-Viewing System Information on page 11•Password-Creating System Password on page 12-Configuring System Password on page 13• Date & Time-Configuring Date and Time on page 14• Management Access-Enabling Remote Firmware Upgrade on page 16Viewing System InformationView your gateway information at a glance. Find details pertaining to your gateway including the manufacturer name, model and serial number, and hardware and software versions. On the Settings tab, click System Info, and then click Status.Refer to the following image and table for information about the parameters listed in the System Information panel:

Creating System Password 12HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing System InformationCreating System PasswordObjectiveTo create a password for your gateway in order to protect it against unauthorized access.Steps1. On the Settings tab, click System Info, and then click Password.2. Enter a password in the Enter New Password text box. The password is case-sensitive, and can contain alpha-numeric characters with no spaces.Parameter DescriptionManufacturer Name of the gateway manufacturer.Model Model number of the gateway.Serial Number Serial number of the gateway.Hardware Version Hardware version number of the gateway.Software Version Software version number installed on the gateway.Key Code Key code of the gateway.First Use Date Date when the gateway was powered on for the first time out of factory.Current Date and Time Your current date and time.Time Since Last Boot Time elapsed since you last booted the gateway.DSL Modem Hardware version of the DSL modem.System Password Displays Default if you use the default system password for your gateway.Displays Custom if you have created your own password for your gateway.Displays None if you have not enabled password protection for your gateway.

Configuring System Password 13HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing System Information3. Enter the same password in the Confirm New Password text box.4. Enter a hint in the Enter a Password Hint text box. A password hint can be a word, a phrase, or a question that can help you in case you forget your password.Note It is strongly recommended that you enter a hint to act as a reminder.5. Click Save.Configuring System PasswordObjectiveTo modify the user defined password or use default password.Steps1. On the Settings tab, click System Info, and then click Password.2. Enter the default password in the Enter Current Password text box.The default password is printed on the base of the gateway.

Configuring Date and Time 14HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing System Information3. Select the password option:- If you select Use Default System password (printed on the base of the system) radio button, skip to step 7 for using the default password. The lower section of the Password page displays the location and identification of the default password. Once you have saved the configuration changes, no further action is required.-If you select Create or Edit a Custom Password radio button, continue to step 4 for modifying the user defined password.4. Enter a password in the Enter New Password text box. The password is case-sensitive, and can contain up to 31 alpha-numeric characters with no spaces.5. Enter the same password in the Confirm New Password text box.6. Enter a hint in the Enter a Password Hint text box. A password hint can be a word, a phrase, or a question that can help you in case you forget your password.Note It is strongly recommended that you enter a hint to act as a reminder.7. Click Save.Configuring Date and TimeObjectiveTo configure the date and time on your gateway. You can either set up the date and time automatically or configure it manually.The gateway sets the time automatically using time servers on the Internet. It retrieves date and time information in Greenwich Mean Time (GMT). Your local time is set using the Time Zone setting you configured when you set up your gateway.Note It is recommended that you use the automatically configured time zone settings.Steps1. On the Settings tab, click System Info, and then click Date & Time.

Configuring Date and Time 15HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing System Information2. Perform any of the following tasks:-Setting Date and Time Automatically on page 15-Manually Configuring Date and Time on page 16Setting Date and Time AutomaticallyTo set date and time automatically:1. On the Settings tab, click System Info, and then click Date & Time.2. Navigate to the Current Time Settings panel.3. Select the desired Time Zone from the drop-down list box.4. Leave the Time Servers values in the Internet Time Servers (NTP) panel as is, unless you want to change the location of the servers. The gateway automatically updates the time and date based on the inputs from these servers.5. Click Save.

Enabling Remote Firmware Upgrade 16HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing System InformationNote Select the Daylight Savings Time check box in the Time Configuration panel if daylight savings time is observed in your country/state.Manually Configuring Date and TimeTo manually configure the date and time:1. On the Settings tab, click System Info, and then click Date & Time.2. Navigate to the Time Configuration panel.3. Select the Override automatic time configuration check box.This task lets you override the automatically configured date and time settings on your gateway.4. Enter the current time in the text boxes next to the Set Time field in the hh:mm:ss format.5. Enter today’s date in the text boxes next to the Set Date field in the yyyy/mm/dd format.6. Select the Automatically adjust for daylight savings check box.7. Click Save.Note When you configure the date and time manually, remember to select the Override automatic time configuration check box.Enabling Remote Firmware UpgradeObjectiveTo enable remote firmware upgrade.If you enabled this feature, the firmware on your gateway upgrades remotely without any user intervention, thus ensuring that the gateway has the latest security patches and feature upgrades for optimized performance.Steps1. On the Settings tab, click System Info, and then click Management Access. This open the Firmware Upgrades page.

Enabling Remote Firmware Upgrade 17HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing System Information2. Select the Enable Remote Firmware Upgrades check box.3. Click Save.See AlsoUsing Diagnostics Features on page 72System Information Issues on page 84

18CHAPTER 5Managing Broadband SettingsThis chapter provides information about the tasks you can perform within the Broadband tab. The links under the Broadband tab and their associated tasks are as follows:• Status-Viewing Broadband Status on page 18• Link Configuration-Configuring the Internet Connection on page 5•Routing-Adding Static Routes on page 23• Multicast-Configuring IP Multicast Settings on page 24-Viewing Multicast Settings on page 25•DNS Resolution-Resolving Domain Name on page 26Viewing Broadband StatusView the connectivity status, Internet connection details, modem type, and traffic statistics. You can also reset the page to view up-to-date information.Note Broadband and Service LEDs must be solid green on the front panel of the gateway. Also, ensure that the user interface is accessible.On the Settings tab, click Broadband, and then click Status. The following panels are displayed:•Summary Status•Internet Details•DSL Details•Traffic Statistics•DSL Link ErrorsNote The DSL Link field in the Summary Status panel, ATM Traffic section in the Traffic Statistics panel, DSL Details panel, and DSL Link Errors panel are not visible if you select Ethernet as the WAN interface type on the Link Configuration page.

Viewing Broadband Status 19HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing Broadband SettingsSummary StatusRefer to the following image and table for information about the parameters listed in the Summary Status panel:Internet DetailsRefer to the following image and table for information about the parameters listed in the Internet Details panel:Parameter DescriptionInternet Displays the status of the Internet Connection. This displays Connected when the ISP acitvates your Internet connection.DSL Link Displays the status of the DSL connection. This displays Connected when the DSL port of the gateway is connected to the telephone jack. Ensure that your ISP activates the ADSL connection.Parameter DescriptionBroadband Link Type Indicates the type of broadband connection.Connection Type Identifies the method by which the gateway connects to the ISP. The available methods to connect to the ISP are PPPoE, PPPoA, Direct IP (DHCP), or Direct IP (Static).Current Internet Connection IP Address Indicates the IP address assigned by the ISP to the gateway for connecting to the Internet.

Viewing Broadband Status 20HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing Broadband SettingsDSL DetailsRefer to the following image and table for information about the parameters listed in the DSL Details panel:Subnet Mask Indicates the subnet mask assigned by the ISP to the gateway.Default Gateway Indicates the default gateway address that assigns an IP address to your gateway for accessing the Internet.Primary DNS Indicates the IP address of the primary DNS server that the gateway uses for Domain Name resolution. DNS allows Internet users to specify a name (domain name) to reach a Web page (for example, www.domainname.com) instead of its Internet address (for example, 111.222.111.222). When you enter the name of a Web location (URL), the DNS looks up the name and resolves it to the Internet address of the Web page.Secondary DNS Displays the backup if the Primary DNS fails to respond.Host Name Displays the host name configured on the gateway.Domain Displays the domain that associates your gateway with your ISP on the broadband link.MAC Address Displays the MAC address of the gateway.MTU Indicates the maximum size of packets that are communicated on your ISP network.Parameter DescriptionModem Type Displays the type of modem:• Built-in ADSL modem-or-• External broadband modem through the InternetDSL Line (Wire Pair) Displays Line 1 (inner pair), Line 2 (outer pair), or searching for DSL signal. During installation, the gateway auto-detects whether the DSL signal is on Line 1 or Line 2.Parameter Description

Viewing Broadband Status 21HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing Broadband SettingsTraffic StatisticsRefer to the following image and table for information about the parameters listed in the Traffic Statistics panel:Current DSL ConnectionRate Displays the upload and download speeds in kilobits per second.Max Rate Displays the maximum trained rates for upstream and downstream data in kilobits per second.Noise Margin Displays the current downstream and upstream noise margin in dB.Attenuation Displays the current downstream and upstream DSL attenuation in dB.Output Power Displays the current downstream and upstream DSL transmit and receive power in dB.Interleave Delay Displays the downstream and upstream interleave delay duration in milliseconds (ms).Impulse Noise Protection Displays the measurement of how much impulse noise can be mitigated. It is dependent on the current line configuration.Protocol Displays the protocol used to communicate between your gateway and your ISP.Channel Displays the setting that is determined by your ISP’s DSLAM equipment. Values are Fast or Interleaved.DSLAM Vendor InformationLists information about the DSLAM, including country, DSLAM vendor, and specifics.ATM PVC Displays the VPI/VCI value currently in use by your ISP.Potential Missing Phone FilterDetects if the DSL port of the gateway is connected to the phone socket through a DSL phoneline filter.Parameter DescriptionIP TrafficTransmit Displays the cumulative number of bytes, IP packets, and errors transmitted.Receive Displays the cumulative number of bytes, IP packets, and errors received.ATM TrafficTransmit Displays the cumulative number of ATM cells and errors transmitted.Receive Displays the cumulative number of ATM cells and errors received.Parameter Description

Viewing Broadband Status 22HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing Broadband SettingsDSL Link ErrorsRefer to the following image and table for information about the parameters listed in the DSL Link Errors panel:Parameter DescriptionATM Loss of cell Delineation Displays the number of loss of cell delineation events since the last reset.Cell Header Errors Displays the number of cell header errors since the last reset.DSLLink Retrains Displays the number of DSL retrains since the gateway was last restarted, and the time elapsed since the last retrain.DSL Training Errors Displays the number of failed DSL retrains since the gateway was last restarted, and the elapsed time since the last failed retrain.Training Timeouts Displays the number of timeouts waiting for response from ATU-C since the gateway was last restarted, and the elapsed time since the last initialization timeout.Loss of Framing Failures Displays the number of DSL loss of framing failures since the gateway was last restarted, and the elapsed time since the last line search initialization.Loss of Signal Failures Displays the number of DSL loss of signal failures since the 2Wire gateway was last restarted, and the elapsed time since the last loss of signal failure.Cum. Seconds w/Errors Displays the number of cumulative errored seconds since the gateway was last restarted, and the elapsed time since the last error.

Adding Static Routes 23HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing Broadband SettingsNote After rectifying the issues that are displayed in different panels of the Status page, you must reset this page to determine if the issue is resolved. Click Reset Statistics at the bottom of the Status page to view the updated statistics.Adding Static RoutesObjectiveTo manually configure static routes for specifying the data transmission path between the devices that are outside the gateway network.Steps1. On the Settings tab, click Broadband, and then click Routing.2. Enter the IP address of the destination network in the Subnet IP text box.3. Enter the subnet mask of the destination network in the Subnet Mask text box.4. Enter the gateway address of the destination network in the Gateway IP text box.Cum. Sec. w/Severe Errors Displays the number of severely errored seconds since the gateway was last restarted, and the elapsed time since the last severely errored second.DSL Unavailable Seconds Displays the DSL link unavailable seconds after the ISP connection was established and the statistics were last reset. Also displays the elapsed time since the last establishment.CRC Errors Displays the Cyclic Redundancy Check (CRC) errors.FEC Errors Displays the Forward Error Correction (FEC) errors.Parameter Description

Configuring IP Multicast Settings 24HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing Broadband Settings5. Click Add To List.Note The Static Route List panel displays the new Subnet IP, Subnet Mast, and Gateway IP.Configuring IP Multicast SettingsObjectiveTo configure IGMP or IP Multicast for activating IPTV services through the gateway.Internet Group Management Protocol (IGMP) is used to manage IP Multicast sessions. IGMP provides a means to automatically allow the flow of multicast traffic, which blocks unwanted traffic in your local network. Steps1. On the Settings tab, click Broadband, and then click Multicast.2. Select the IGMP Proxy check box to enable the feature. If you enable this feature, the Set Top Box (STB) connected to the gateway gains controlled access to multicast services like IPTV using IGMP/MLD Proxying.Note To access IPTV services through the gateway, IGMP Proxy must be enabled.3. Click Save.

Viewing Multicast Settings 25HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing Broadband SettingsViewing Multicast SettingsView the multicast settings to determine the IGMP functionality and status of its associated services.On the Settings tab, click Broadband, and then click Multicast.Refer to the following image and table for information about the parameters listed on the Multicast page:Parameter DescriptionCurrent IGMP Proxy Status Displays the current status of IGMP Proxy configuration.If the Broadband connection is not functional, the IGMP Proxy status displays disabled even though IGMP Proxy is enabled.IGMP Interface Name Displays the name of the interface for which statistics are being reported.IGMP Version Displays the IGMP version.IGMP Maximum Host Groups Displays the maximum number of multicast groups.IGMP Robustness Displays the time interval that the gateway waits for a report in response to a group-specific query.IGMP Query Interval Displays the time interval at which the gateway sends membership queries when it is the querier.IGMP Query Response Interval Displays the time interval that the gateway waits for a report in response to a general query.IGMP Startup Query Interval Displays the amount of time in seconds between successive General Query messages sent by a querier during startup.IGMP Startup Query Count Displays the number of general query messages sent at startup.IGMP Last Member Query Interval Displays the time interval that the gateway waits for a report in response to a group-specific query.IGMP Last Member Query Count Displays the number of Group-Specific Query messages sent before the gateway assumes that there are no members of the host group being queried on this interface.IGMP Group Interface Name Displays the name of the interfacerequesting for multicast access.IGMP Group Interface Address Displays the multicast IP address your LAN host (STB) sends to join the corresponding streams.

Resolving Domain Name 26HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing Broadband SettingsResolving Domain NameObjectiveTo manually add a domain name for resolving the IP address of the networked devices.This task allows you to name network devices (such as printers or Web servers), so that they can be easily accessed by other users on the network.Note Verify that the domain name is not in use before specifying the DNS name for a networked device.Steps1. On the Settings tab, click Broadband, and then click DNS Resolution.2. Enter a name for the network device in the DNS Name text box.3. Enter the IP address of the network device in the IP Address text box.4. Click Add To Name Resolution Table. The Name Resolution Table panel displays the newly added and existing DNS name, IP address, and Entry type values in the corresponding columns. The Entry type column displays whether the DNS name is learned (auto-poupulated) or manual (manually added).Note To delete the manually added user appearing in the Name resolution table, locate the relevant details and click Remove.

Resolving Domain Name 27HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing Broadband SettingsSee AlsoManaging LAN Devices on page 28Managing Firewall Settings on page 56Using Diagnostics Features on page 72LAN Issues on page 84

28CHAPTER 6Managing LAN DevicesThis chapter provides information about the tasks you can perform within the LAN tab. The links under the LAN tab and their associated tasks are as follows:• Status-Viewing LAN Status on page 29• Wireless-Setting Up Your Wireless Network on page 32-Securing the Wireless Network Using Encryption Key on page 33-Configuring Wi-Fi Protected Setup Using PIN Method on page 34-Configuring Wi-Fi Protected Setup Using PUSH Method on page 35-Enabling Wireless Multimedia on page 36-Securing the Wireless Network Using MAC Filtering on page 36-Customizing Advance Wireless Settings on page 38• Wired Interfaces-Disabling Ethernet Ports on page 39•DHCP-Setting Up DHCP to Assign Default Range of IP Address on page 40-Setting Up DHCP to Assign Manually Configured Range of IP Address on page 41• IP Address Allocation-Allocating Static IP Address on page 43-Configuring Public IP Network on page 44-Configuring Supplementary Network on page 46-Configuring Default Address Allocation Pool for DHCP Server on page 48•ARP table-Accessing ARP Table Data on page 49

Viewing LAN Status 29HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN DevicesViewing LAN StatusView the LAN client parameters, LAN interface status, wireless parameters, and traffic statistics.On the Settings tab, click LAN, and then click Status. The following panels are displayed:•Private Network•Interfaces•Wireless•Devices•Traffic StatisticsPrivate NetworkRefer to the following image and table for information about the parameters listed in the Private Network panel:Parameter DescriptionRouter/Gateway Address IP address allocated to the gateway.Subnet Mask Subnet mask allocated to the gateway.Private Network DHCP InfoPrimary Range Range of IP addresses available on the network to be automatically assigned to the network devices.Secondary Range Range of IP addresses available on the network to be assigned to the LAN clients on the network after the gateway exhausts primary range of IP address(es).Timeout Time in seconds to grant the DHCP lease to a LAN client.

Viewing LAN Status 30HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN DevicesInterfacesRefer to the following image and table for information about the parameters listed in the Interfaces panel:WirelessRefer to the following image and table for information about the parameters listed in the Wireless panel:Parameter DescriptionEthernet Displays whether the Ethernet interface is enabled or disabled. Also displays the number of active and inactive Ethernet devices on the network.Wireless Displays whether the wireless interface is enabled or disabled. Also displays the number of active and inactive wireless devices on the network.Parameter DescriptionWireless Channel Displays radio frequency band that the access point uses for your wireless network. Wireless Power Level Displays power level of your gateway’s wireless connection.SSID Name Displays the name assigned to your wireless network. The default name is 2WIREXXX, where XXX represents the last three digits of the serial number of your gateway (for example, 2WIRE008).Status Displays whether the wireless connection is enabled or disabled.SSID Broadcast Displays whether broadcasting of SSID is enabled or disabled.Security Displays the security method used to ensure that authorized users are accessing the wireless network.

Viewing LAN Status 31HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN DevicesDevicesRefer to the following image and table for information about the parameters listed in the Devices panel:Note Click Device Details to view further information about the network device.Note Click Edit Name to modify the name of the network device appearing on the Status page.Traffic StatisticsRefer to the following image and table for information about the parameters listed in the Traffic Statistics panel:Parameter DescriptionDevice Displays the name of the network device.Interface Displays the interface type used by the network device.MAC Address Displays the MAC address of the network device.IP Address Displays the IP address allocated to the network device.Parameter DescriptionEthernet Displays the number of bytes, packets, and errors while transmitting and receiving data from the Ethernet interfaces.Wireless Displays the number of bytes, packets, and errors while transmitting and receiving data from the wireless interfaces.

Securing the Wireless Network Using Encryption Key 33HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN Devices5. Select the type of Wireless Channel Mode from the drop-down list box. The types of modes available are fixed or auto. Also, you can click Rescan to search for a channel with the lowest interference in the entire spectrum.- If you select Fixed from the drop-down list box, you must select a relevant wireless channel value that is compatible with the wireless clients in the vicinity.- If you select Auto from the drop-down list box, a channel is automatically selected to minimize interference. It is recommended to select auto, as this ensures seamless connectivity.6. Select a Wireless Channel Value (radio frequency band) from the drop-down list box only if the selection is Fixed in the Wireless Channel Mode drop-down list box. Note Wireless clients or wireless adapter cards auto-detect the channels transmitted by the gateway. If you are having problems with your wireless network, it could be due to radio interference. You can change the wireless channel value to reduce interference.7. Click Save.Securing the Wireless Network Using Encryption KeyObjectiveTo block unauthorized users to access your network. Each wireless client must use the key for connecting to the network. It is recommended that you customize the encryption key for wireless communication.Steps1. On the Settings tab, click LAN, and then click Wireless.2. Navigate to the Security panel.

Configuring Wi-Fi Protected Setup Using PIN Method 34HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN Devices3. Select the Wireless Security check box to enable the wireless security.4. Select an authentication setting from the Security Mode drop-down list box. Refer to the following table for information about the types of secure authentication protocol types:5. Select the Encryption Key option:- If you select Use default encryption key radio button, you can continue to use the encryption key that came with your gateway.- If you select Set custom encryption key radio button, you have to create a custom encryption key. You can define a 64-bit or 128-bit hexadecimal/ASCII encryption key. For 64-bit encryption, enter a 10-digit hexadecimal number or 5 ASCII characters. For 128-bit encryption, enter a 26-digit hexadecimal number or 13 ASCII characters. This security key will be used by all clients to access your wireless network.Note A hexadecimal number uses the characters 0-9, a-f, or A-F.6. Click Save. Configuring Wi-Fi Protected Setup Using PIN MethodObjectiveTo configure Wi-Fi Protected Setup (WPS) for simplifying the process of accessing the wireless network of your gateway.WPS supports PIN-based configuration method. When WPS is enabled, the gateway automatically detects the presence of a WPS-enabled LAN client. PIN-based configuration method requires WPA or WPA2 enabled security.Steps1. On the Settings tab, click LAN, and then click Wireless.2. Navigate to the Wi-Fi Protected Setup panel.Authentication Type DescriptionWEP The Wireless Encryption Protocol (WEP) is an older security protocol that allows any wireless clients within the radio range to access your network without an encryption key. This setting provides the least level of security. For security reasons, do not select this setting unless there is a compatibility issue with an older wireless client. For added protection, set an encryption key on your access point and enter the same key into your other wireless clients.WPA-PSK This setting provides good security and works with most newer wireless clients. This setting requires an encryption key on the access point and the wireless client configured to use Wi-Fi Protected Access – Pre-Shared Key (WPA-PSK) with the same encryption key.WPA2-PSK This setting requires that wireless clients use only WPA2-PSK to access your networks. An encryption key must be configured on the access point and entered into the wireless client. WPA2-PSK is currently the most secure Wi-Fi encryption protocol but may not be available on older wireless clients.WPA-PSK Mixed This setting allows a wireless client to use either WPA-PSK or WPA2-PSK to access your network. An encryption key must be configured on the access point and the same key must be entered on the wireless client.

Configuring Wi-Fi Protected Setup Using PUSH Method 35HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN Devices3. Select the Enable WPS check box.This enables the configuration of WPS using the PIN method.4. Select PIN from the WPS Mode drop-down list box.5. Click Save.6. Enter the PIN generated by the wireless client in the Device PIN text box.7. Click Connect to establish the wireless connectivity.Configuring Wi-Fi Protected Setup Using PUSH MethodObjectiveTo configure Wi-Fi Protected Setup (WPS) for simplifying the process of accessing the wireless network of your gateway.WPS supports push button configuration methods. When WPS is enabled, the gateway automatically detects the presence of a WPS-enabled LAN client. Push button configuration method requires WPA or WPA2 enabled security.Steps1. On the Settings tab, click LAN, and then click Wireless.2. Navigate to the Wi-Fi Protected Setup panel.3. Select the Enable WPS check box.This enables the configuration of WPS using the Push method.4. Select PUSH from the WPS Mode drop-down list box.5. Click Save.6. Click Soft Push Button followed by using the PUSH method on the LAN client (as advised by the OEM of the wireless client). -OR-Push the WPS button found at the front panel of the gateway followed by using the PUSH method on the LAN client (as advised by the OEM of the wireless client).

Enabling Wireless Multimedia 36HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN DevicesThe WPS button found at the front panel of the gateway appears as follows:The synchronization between the access point and the client is established within 120 seconds.Enabling Wireless MultimediaObjectiveTo enable wireless multimedia (WMM).The WMM feature helps you to control the multimedia traffic on the shared network connections.If you enable this feature, the gateway prioritizes the data packets based on the following four categories:•Voice•Video• Best effort•BackgroundThis minimizes the chance of packet collisions caused by more than one device accessing the wireless medium at the same time. Before transmitting the gate on the network, network devices have to wait for a preconfigured time period to find if any other device is communicating. The random back-off period gives all devices a fair opportunity to transmit.Steps1. On the Settings tab, click LAN, and then click Wireless.2. Navigate to the Wireless Multimedia(WMM) panel.3. Select the Enable WMM check box.4. Click Save.Securing the Wireless Network Using MAC FilteringObjectiveTo block or allow wireless connection to all devices available on the network, or an individual device based on the MAC address of the device. You allow only “known and trusted” devices to associate with the wireless access point. MAC address filtering is disabled by default. When enabled, the wireless connection is granted only to the MAC addresses that are pre-configured as whitelist.

Securing the Wireless Network Using MAC Filtering 37HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN DevicesSteps1. On the Settings tab, click LAN, and then click Wireless.2. Navigate to the MAC Filtering panel.3. Click Edit Blocked/Allowed Device List link. This opens the Wireless MAC Filtering page.4. Select the Enable MAC Filtering check box to enable MAC filtering. Note Disabling MAC address filtering allows all the wireless clients to access the gateway.5. Select the Authentication Type option:- If you select whitelist, only the network devices that have their MAC addresses listed under MAC Address List panel are granted wireless access of the gateway.

Customizing Advance Wireless Settings 38HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN Devices- If you select blacklist, only the network devices that have their MAC addresses listed under MAC Address List panel are blocked from accessing the wireless services of the gateway.6. Click Save.7. Navigate to the Add New MAC Address to List Manually panel.8. Enter the MAC address of the device in Enter MAC address text box.9. Click Add To List. This populates the MAC address of the device in the MAC Address List panel.Note To delete an entry from the MAC Address List panel, select the radio button of the relevant MAC address and click Delete.Customizing Advance Wireless SettingsObjectiveTo customize the advanced wireless settings for optimizing the performance and accessibility of the wireless interface.Note It is recommended that you retain the default settings. However, if you are experiencing connection or performance difficulties, altering these settings may improve performance.Steps1. On the Settings tab, click LAN, and then click Wireless.2. Navigate to the Advanced Settings panel.3. Select the power level for your wireless connection from the Power Setting drop-down list box. Select an appropriate power level value in the range of 1 to 7. The configured power level is the actual transmitted radio power at the access point.Refer to the following table for the power setting value and their associated radio output power levels:Power Setting Radio Output Power (dBm)1 14215316417

Disabling Ethernet Ports 39HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN Devices4. Select the Wireless Mode from the drop-down list box. This allows you to force the gateway to use 802.11b, 802.11g, 802.11bg, 802.11ng, or 802.11nbg modes of operation. Note Check the wireless mode supported by the wireless adapter before configuring this option.5. Enter the DTIM Period in the text box. This Delivery Traffic Indication Message (DTIM) value determines the interval at which the access point sends its broadcast traffic.6. Select the Maximum Connection Rate from the drop-down list box. This is the maximum rate at which your wireless connection works. - Select 1, 2, 5.5, 11, or 24 Mbps for 802.11b-based models. - Select 1, 2, 5.5, 6, 9, 11, 12, 24, 36, 48, or 54 Mbps for 802.11b/g-based models. It is recommended to select auto so that the access point determines the maximum rate at which the wireless connection must operate.7. Click Save.Disabling Ethernet PortsObjectiveTo disable the local Ethernet ports used to physically connect your gateway to the network devices. This blocks the physical access to your gateway through the Ethernet ports, thus securing the access to your gateway. However, after disabling the Ethernet ports, you can still continue to access your gateway using the wireless connection.Steps1. On the Settings tab, click LAN, and then click Wired Interfaces.518619720Power Setting Radio Output Power (dBm)

Setting Up DHCP to Assign Default Range of IP Address 40HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN Devices2. Clear the Ethernet Networking check box to disable the Ethernet ports on your gateway.3. Click Save. Note By default, the Ethernet ports are enabled and are capable of auto-negotiating the bandwidth required by the LAN clients.Setting Up DHCP to Assign Default Range of IP AddressObjectiveTo set up your private network by assigning default range of IP address.DHCP allows dynamic allocation of network addresses. Your gateway can be both a DHCP client and a DHCP server. When communicating with the local network devices (such as computers and printers), your gateway functions as a DHCP server. However, while communicating with your ISP, the gateway functions as a DHCP client. By default, the gateway uses the 192.168.1.0/255.255.0.0 IP address range. You can select from two additional IP address ranges. When you select either of them, the LAN clients are assigned IP addresses within the specified range.Steps1. On the Settings tab, click LAN, and then click DHCP.

Setting Up DHCP to Assign Manually Configured Range of IP Address 41HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN Devices2. Select the DHCP Server Enabled check box to enable the DHCP server.3. Select any of the 192.168.1.0 / 255.255.255.0 (default), 172.16.0.0 / 255.255.0.0 or 10.0.0.0 / 255.255.0.0 radio buttons.This lets your gateway dynamically assign the default range of IP address(es) to the LAN client(s)Note The software supports private, public routed, and public proxied subnets simultaneously on the LAN. 4. Enter a numerical value in the DHCP Lease Time text box. This value represents the number of hours you can use the assigned IP address before the DHCP lease expires.5. Click Save. Setting Up DHCP to Assign Manually Configured Range of IP AddressObjectiveTo set up your private network by assigning manually configured range of IP address.By default, the gateway uses the 192.168.1.0/255.255.0.0 IP address range. When you select manual configuration, the LAN clients are assigned IP addresses within the specified range.Note Manually configure these settings only if you have expertise in IP inter-networking. An incorrect configuration can cause unpredictable results.

Setting Up DHCP to Assign Manually Configured Range of IP Address 42HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN DevicesSteps1. On the Settings tab, click LAN, and then click DHCP.2. Select the DHCP Server Enabled check box to enable the DHCP server.3. Select the Configure manually radio button.This lets you set up a range IP address(es) to be assigned to the LAN client(s).4. Enter the default IP address of your gateway used for all communication on your local devices in the Router Address text box.5. Enter the subnet mask used for all communication on your local devices in the Subnet Mask text box.6. Configure the range of IP address in the Primary DHCP Range panel for automatically assigning them to the networked devices.

Allocating Static IP Address 43HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN Devices7. Enter the first IP address in the DHCP address pool that you will be distributing over the private network in the First DHCP Address text box.8. Enter the last IP address in the DHCP address pool that you will be distributing over the private network in the Last DHCP Address text box.9. Configure the range of IP address in the Secondary DHCP Range panel for manually assigning them to specific devices on the network from the IP Address Allocation page.10. Enable the secondary DHCP range of manual IP addressing by selecting the Default check box.11. Enter the first IP address in the secondary DHCP address pool that is manually assigned over the private network in the First DHCP Address text box.12. Enter the last IP address in the secondary DHCP address pool that is manually assigned over the private network in the Last DHCP Address text box.Note The software supports private, public routed, and public proxied subnets simultaneously on the LAN.13. Enter a numerical value in the DHCP Lease Time text box. This value represents the number of hours you can use the assigned IP address before the DHCP lease expires.14. Click Save.Allocating Static IP AddressObjectiveTo allocate specific IP addresses to devices that are running in the DHCP mode, and map devices to particular static or private IP addresses.Steps1. On the Settings tab, click LAN, and then click IP Address Allocation. 2. Navigate to the Public-Private NAT Mappings and Device IP Allocation panel.3. Locate the relevant device on the network to change the default DHCP settings.

Configuring Public IP Network 44HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN Devices4. View the privately assigned IP address and the address assignment mode next to the Current Address and Device Status fields.5. Select the static IP from the Address Assignment drop-down list box, The static IP is represented as Private Fixed: xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx indicates the IP address. This selection allocates the static IP address to the relevant device on the network.6. Leave the WAN IP Mapping drop-down list box as is.7. Click Save next to the device where you have modified the settings.8. Renew the IP address of the corresponding computer.Configuring Public IP NetworkObjectiveTo configure public IP network or public proxied network. This method lets you specify a subnet mask for provisioning the public IP address on the primary broadband connection to be statically assigned or dynamically distributed to specific devices on the network.Steps1. On the Settings tab, click LAN, and then click IP Address Allocation.2. Perform the following tasks to configure the public proxied IP network on your gateway:-Enabling Public IP Network on page 44-Selecting Default Address Allocation Pool on page 45-Assigning Public IP Network Address to LAN Client(s) on page 45Enabling Public IP NetworkThe Configure Public IP Network panel allows you to enable the public proxied IP network and specify usable subnet mask that determines the number of IP addresses available for the public proxied IP network clients. To enable the public IP network:1. On the Settings tab, click LAN, and then click IP Address Allocation.2. Navigate to the Configure Public IP Network panel.3. Select the Use Broadband IPs on LAN check box. This enables the gateway to assign public IP addresses to the devices on the network.4. View the Current IP/subnet mask. This is the IP address and subnet mask that is currently assigned to your gateway by your ISP.5. Enter the subnet mask provided by your ISP in the Specify usable subnet mask text box. This lets the gateway estimate the number of devices that can connect to the gateway using the IP addresses from the primary broadband interface. This must be a superset of the current subnet mask.6. Click Save in the Select Default Address Allocation Pool for the DHCP Server panel.

Configuring Public IP Network 45HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN DevicesThe gateway enables the public proxied network and populates the adequate IP address(es) for allocation.Selecting Default Address Allocation PoolThe Select Default Address Allocation Pool for the DHCP Server panel lets you determine the IP address allocation pool to the next associating LAN client. To select the default address allocation pool:1. On the Settings tab, click LAN, and then click IP Address Allocation.2. Navigate to the Select Default Address Allocation Pool for the DHCP Server panel.3. Select Public Proxied Subet(Nat/Routed) from the New Device DHCP Pool drop-down list box, if you want to assign the broadband IPs to the newly associating LAN clients.4. Click Save.Assigning Public IP Network Address to LAN Client(s)The Public-Private NAT Mappings and Device IP Allocation panel lets you statically or dynamically assign the existing LAN clients to public proxied IP network. To assign the public proxied IP address to the LAN clients:1. On the Settings tab, click LAN, and then click IP Address Allocation.2. Navigate to the Public-Private NAT Mappings and Device IP Allocation panel.3. Locate the relevant LAN client from the list of devices for overriding the default DHCP IP address assignment. 4. View the currently assigned IP address and the connection mode next to the Current Address and Device Status fields.

Configuring Supplementary Network 46HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN Devices5. Select Public (select WAN IP Mapping) from the Address Assignment drop-down list box. This enables the network device to fetch the IP address from the public pool.6. Select the public IP from the WAN IP Mapping drop-down list box. The public IP is represented as Public from pool: xxx.xxx.xxx.xxx or Public Fixed: xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx indicates the IP address. This lets you assign a dynamic IP or a fixed IP from the public pool.7. Click Save next to the device where you have modified the settings.8. Renew the IP address of the corresponding computer.Configuring Supplementary NetworkObjectiveTo configure supplementary network or public routed network. This method lets you specify the router address and subnet mask for statically assigning or dynamically distributing IP address(es) to specific devices on the network.Steps1. On the Settings tab, click LAN, and then click IP Address Allocation.2. Perform the following tasks to configure the public proxied IP network on your gateway:-Enabling Supplementary Network on page 46-Selecting Default Address Allocation Pool on page 45-Assigning Public IP Network Address to LAN Client(s) on page 45Enabling Supplementary NetworkThe Supplementary Network panel allows you to enable the public routed IP network and specify the router address and subnet mask. These entries determine the number of IP addresses available for the public routed IP network clients. To enable the supplementary network:1. On the Settings tab, click LAN, and then click IP Address Allocation.2. Navigate to the Supplementary Network panel.3. Select the Add Additional Network check box. This enables the configuration for supplementary network.4. Enter an IP address in the Router Address text box. The gateway assigns the subset of this IP address for configuring the devices on the supplementary network. This address must not be in the range of WAN IP address or LAN IP address.5. Enter the Subnet Mask in the text box. This lets the gateway estimate the number of available supplementary network IP address(es).6. Click Save in the Select Default Address Allocation Pool for the DHCP Server panel.

Configuring Supplementary Network 47HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN DevicesSelecting Default Address Allocation PoolThe Select Default Address Allocation Pool for the DHCP Server panel lets you determine the IP address allocation pool to the next associating LAN client. To select the default address allocation pool:1. On the Settings tab, click LAN, and then click IP Address Allocation.2. Navigate to the Select Default Address Allocation Pool for the DHCP Server panel.3. Select Public Routed Network from the New Device DHCP Pool drop-down list box, if you want to assign the supplementary IPs to the newly associating LAN clients.4. Click Save.Assigning Public IP Network Address to LAN Client(s)The Public-Private NAT Mappings and Device IP Allocation panel lets you statically or dynamically assign the existing LAN clients to public routed IP network. To assign the public routed IP address to the LAN clients:1. On the Settings tab, click LAN, and then click IP Address Allocation.2. Navigate to the Public-Private NAT Mappings and Device IP Allocation panel.3. Locate the relevant device for changing the configuration to override the default DHCP settings. The Public-Private NAT Mappings and Device IP Allocation panel appears.4. Locate the relevant LAN client from the list of devices for overriding the default DHCP IP address assignment. 5. View the currently assigned IP address and the connection mode next to the Current Address and Device Status fields.6. Select Public (select WAN IP Mapping) from the Address Assignment drop-down list box.

Configuring Default Address Allocation Pool for DHCP Server 48HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN DevicesThis enables the relevant network device to fetch the IP address from the public pool.7. Select the supplementary IP from the WAN IP Mapping drop-down list box.The supplementary IP is represented as Public from pool: xxx.xxx.xxx.xxx or Public Fixed: xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx indicates the IP address. This selection must resemble the IP address entered in the Router Address text box. This lets you assign a dynamic IP or a fixed IP from the supplementary public pool.8. Click Save next to the device where you have modified the settings. 9. Renew the IP address of the corresponding computer.Configuring Default Address Allocation Pool for DHCP ServerObjectiveTo configure the gateway for allocating private, public proxied, or public routed IP addresses to any newly associating network devices.Steps1. On the Settings tab, click LAN, and then click IP Address Allocation.2. Navigate to the Select Default Address Allocation Pool for the DHCP Server panel.3. Select the default address allocation pool from the New Device DHCP Pool drop-down list box.The types of address allocation pools are Private Network, Public Proxied Network, or Public Routed Network.-If you select Private Network from the drop-down list box, then the gateway assigns IP addresses as configured on DHCP Configuration page. - If you select Public Proxied Network from the drop-down list box, then the gateway assigns broadband IPs. - If you select Public Routed Network from the drop-down list box, then the gateway assigns supplementary network IPs.4. Click Save.

Accessing ARP Table Data 49HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing LAN DevicesAccessing ARP Table DataObjectiveTo determine the IP address of the devices on the network, based on the MAC address of that device. This page is used to determine the IP address of the networked device, if the MAC address of the networked device is known.Steps1. On the Settings tab, click LAN, and then click ARP table.2. Determine the MAC Address listed in the left column and view the associated IP Address listed in the right column.See AlsoManaging Broadband Settings on page 18Using Diagnostics Features on page 72LAN Issues on page 84

Viewing External Line Statistics 54HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing Voice-Based ServicesViewing External Line StatisticsView the VoIP call statistics for the relevant phone line.On the Settings tab, click Voice, and then click Stats. Refer to the following image and table for information about the parameters listed in the Voice - External Line Stats panel:Parameter DescriptionStats for Active Voice Line -: Line 1 Displays status information about Line 1.Timestamp (Last call/reset) Displays the time when the call started.Number of Calls Displays the number of calls since last reset.Number of Incoming Failed Calls Displays the number of missed calls.Number of Outgoing Failed Calls Displays the number of incomplete outgoing calls.

$Viewing External Line Statistics 55HomePortal® Intelligent Gateway 9.3.1.10 Configuration Guide Managing Voice-Based ServicesNote To reset the statistics, click Reset at the bottom of the page.See AlsoVoIP Issues on page 84Duration (in seconds) Displays the time duration for which the VoIP connection was in use.Far-end Host Information Displays the IP and RTP port number of the host seperated by a colon.The different types of columns that display the value for each statistic are as follows:Inbound (last) Displays the last captured inbound value in this field for a specific statistic.Outbound (last) Displays the last captured outbound value in this field for a specific statistic.Inbound (all) Displays the the total inbound value in this field for a specific statistic since the last reset.Outbound (all) Displays the the total outbound value in this field for a specific statistic since the last reset.The different types of statistics for a voice line are as follows:RTP packet loss Displays the number of RTP data packets lost during a call. A RTP data packet consists of the fixed RTP header, a possibly empty list of contributing sources, and the payload data.RTP packet loss percentage Displays the percentage of RTP data packets lost while communicating with the SIP server. Total RTCP packets Displays the total number of Real-time Control Protocol (RTCP) packets used while communicating with the SIP server. RTCP is based on the periodic transmission of control packets to all participants in the session. An RTCP packet contains Packet Loss, Jitter, Delay, Signal Level, Call Quality Metrics, and Echo Return Loss.Max inter-arrival jitter Displays the maximum inter-arrival Jitter at source and destination for the latest operation. A jitter value captures the amount of variability in the arrival times of the datagrams at the receiver.Sum of inter-arrival jitter Displays the average inter-arrival Jitter at source and destination for the latest operation. Sum of inter-arrival jitter squared Displays the sum of square of inter-arrival jitter values for packets sent from source to destination and destination to source.Sum of fraction loss Displays the fraction of packets missed by the codec as the sum of both lost and late packets.Sum of fraction loss squared Displays the fraction of packets missed by the codec as the sum of square of both lost and late packets.Max one-way delay (in ms) Displays the maximum one-way delay duration in ms from source to destination and destination to source. One-way delay is the excess time taken to get data across the network. 150 mSec is specified in ITU-T G.114 recommendation as the maximum desired one-way latency to achieve high-quality voice.Sum of one-way delay (in ms) Displays the sum of one-way delay duration in ms from source to destination and destination to source.Sum of one-way delay squared Displays the sum of squarred one-way delay duration in ms from source to destination and destination to source.Max round-trip time (in ms) Displays the maximum response time taken by the VoIP signals. The round-trip time is tracked to measure the latency and the performance of the network.Sum of round-trip time (in ms) Displays the sum of response time taken by the VoIP signals.Sum of round-trip time squared Displays the sum of squarred response time taken by the VoIP signalsParameter Description$