ARRIS C61 Set Top Box MoCA client with integrated RF4CE wireless remote User Manual

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C61 User Manual HTML Version

Manual

DIRECTV GENIE™ & EARLIER HD DVR RECEIVERS

P.O. Box 1079

El Segundo, CA 90245

When you see the ENERGY STAR label on your set-top box, it means that your set-top box is ENERGY STAR

qualiﬁed, giving you the beneﬁt of saving energy and helping our environment.

However, ENERGY STAR labeled HD DVR set-top boxes qualify for ENERGY STAR only when conﬁgured

with the DIRECTV® Whole-Home DVR service. All other ENERGY STAR labeled set-top boxes, when used in

conjunction with a DIRECTV subscription, meet ENERGY STAR criteria without requiring the consumer to take

any additional steps.

Welcome! Now that you’re plugged in, it’s time to start enjoying access to over 285 (including over 190 full-time HD channels)

channels of live and On Demand TV programming, satellite music and a huge selection of box ofﬁce hits from DIRECTV CINEMA®.

We’ll take you step by step through everything, from pushing the POWER button to searching for your favorite programs.

This User Guide applies to the DIRECTV® HD DVR and the Genie™ HD DVR and Mini Clients. Because this User Guide was designed

to accommodate several models, your Receiver, its user interface, and certain features may vary from what is shown here.

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To view the most up-to-date manuals for DIRECTV Receivers and other equipment, please visit www.directv.com/manuals or

go to www.directv.com and search for keyword “manuals”.

You can also visit www.directv.com to manage your account, and ﬁnd information about DIRECTV service, programming

packages, special promotions, and much more.

Gettin

ted

If a professional installed your DIRECTV™ HD DVR and any Clients, you are ready to start watching TV. If your equipment was

not professionally installed, or you just added a surround sound system or other equipment, please see Appendix 1, “Setup and

Activation”.

IMPORTANT:

• Advanced Receiver service fee is required with all HD DVRs to view the HD channels included in your programming package in

HD, and for DVR functionality.

• DIRECTV hardware, programming and Advanced Receiver service available separately. For information and pricing, please

visit directv.com.

TV FAMILY!

DIRECTV HD DVR RECEIVER USER GUIDE

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DIRECTV HD DVR RECEIVER USER GUIDE

Your DIRECTV® Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the

following important precautions for safe and optimal use of the equipment. Meaning of symbols printed on the rear panel of the product:

This symbol indicates that dangerous voltage with a risk of electric shock is present within this unit.

This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.

Impo

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1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including ampliﬁers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has

two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not ﬁt into your outlet, consult an

electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the point where they exit the apparatus.

11. Use only attachments/accessories speciﬁed by the manufacturer.

12. Use only with the cart, stand, tripod, bracket or table speciﬁed by the manufacturer, or sold with the apparatus. When a cart is used, use caution

when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualiﬁed service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply

cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture,

does not operate normally, or has been dropped. Ensure proper ventilation — the vent slots on the DIRECTV® Receiver must be left uncovered to allow proper airﬂow

to the unit. Blocking the airﬂow to the unit could impair performance or damage your Receiver and other components.

15. Use only the power supply (power cord) that came with your DIRECTV Receiver. Failure to use the authorized power supply (power cord) may cause electric shock,

ﬁre, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to

obtain an authorized replacement.

TY & CARE

CAUTION: Avoid moisture to reduce the risk of ﬁre or electric

shock. The DIRECTV® Receiver should not be used near water

(for example, kitchen sink, bathtub, pool, damp basement).

Also, never spill liquid on the Receiver. Do not place vases or

other vessels containing liquid on top of it.

WARNING: To reduce the risk of ﬁre or electric shock, do not

expose this product to rain or moisture. The apparatus shall

not be exposed to dripping or splashing and no objects ﬁlled

with liquids, such as vases, shall be placed on the apparatus.

WARNING: Use only the power supply (power cord) that

came with your DIRECTV Receiver. Failure to use the

authorized power supply (power cord) may cause electric

shock, ﬁre, bodily injury and/or property damage. If the

power supply (power cord) becomes damaged or needs to be

replaced, please contact DIRECTV Customer Service to obtain

an authorized replacement.

IMPORTANT: Be sure not to place your DIRECTV® Receiver

near anything WET or HOT!

If this product is rated at 240VAC, a suitable attachment

plug should be used.

TIP: We highly recommend plugging the DIRECTV® Receiver

into a surge protector to prevent damage from ﬂuctuations in

your power supply.

CAUTION: To reduce the risk of electric shock, do not

remove cover (or back).

No user-serviceable parts inside.

Refer servicing to qualiﬁed service personnel.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN!

• Do not stack electronic components or other objects on top of the DIRECTV® Receiver. Also, do not stack the Receiver on top

of a “hot component” such as an audio power ampliﬁer.

• Protect your components from power surges by connecting all the components before plugging any power cords into the wall

outlet. Use of a surge protector is also recommended.

• Don’t overload power outlets or extension cords, which can result in the risk of ﬁre or shock. It’s also important to use only the

type of power source indicated on the marking label or in this manual.

• Avoid audio hum or interference by inserting all cable plugs ﬁrmly into their jacks. Also, place Audio/Video (A/V) cables to the

sides of the TV back panel rather than down the middle once connected. Try not to coil any twin-lead cables and keep them

away from A/V cables as much as possible.

• Never insert objects of any kind into any openings in the DIRECTV® Receiver (other than the DIRECTV® Access Card as

detailed in this manual).

• Place it on a ﬂat, hard surface — do not operate the DIRECTV® Receiver on a carpet or other padded surface.

• Always unplug your DIRECTV® Receiver before moving it.

• Always unplug the DIRECTV® Receiver, TV and other equipment before you connect or disconnect any cables.

• The only way to disconnect the DIRECTV® Receiver from the power supply is to remove the power cord. The DIRECTV®

Receiver unit must therefore be installed next to the power point which must be easily accessible.

• CAUTION: Electric Shock — never attempt to disassemble the DIRECTV® Receiver yourself; always take it to a qualiﬁed

service person when repair is required. Opening or removing covers may expose dangerous voltage or other risks. Incorrect

reassembly can cause shock when Receiver is subsequently used. Attempted self-repair may also void your warranty. Changes

or modiﬁcations not expressly approved by the party responsible for compliance (by the warranty or by the manufacturer) could

void the user’s authority to operate the equipment.

• Do not drop your DIRECTV® Receiver and always move it with care.

• Have your DIRECTV® Receiver professionally serviced (do not attempt to service it yourself).

• Any changes or modiﬁcations in construction of this device which are not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

• If you move your DIRECTV® Receiver between locations at different temperatures, allow it to reach room temperature before

you apply power to it.

• Do not pick up or otherwise move your DIRECTV® Receiver while it is connected to the AC power supply. If you want to move

your set-top box, ﬁrst disconnect it, then wait at least 30 seconds before continuing.

• CAUTION: To reduce the risk of ﬁre, use only No. 26 AWG or better telecommunications line cord.

• CAUTION: Replace remote control batteries with same or equivalent type. There is danger of explosion if batteries are

incorrectly replaced.

• For your information: The identiﬁcation sticker for your Receiver is located behind the small door on its front panel. For your

Mini Client, the sticker can be found on the bottom or base of the unit.

• The telecommunication network voltage used is the category number 3.

Note to Satellite Dish Installer: This reminder is provided to call your attention to articles 810 and 820 of the 2005 National

Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish

antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be

connected to the grounding system of the building as close to the point of cable entry as practical.

DIRECTV HD DVR RECEIVER USER GUIDE

Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and model

numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your Receiver.

Model No. *

Serial No.

Acquisition Date

Dealer/Address/Phone

Access Card *

Receiver ID *

T I

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CHAPTER 1 - USING YOUR REMOTE CONTROL

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DIRECTV HD DVR RECEIVER USER GUIDE

DIRECTV GENIE™ REMOTE CONTROL (RC71 & ABOVE)

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The DIRECTV Genie Remote Control (Model series RC71 and above) with

Radio Frequency (RF) technology offers improved functionality and a host

of convenient beneﬁts. While the Genie Remote comes factory-set to Infra

Red (IR) Mode, so it works with your earlier model Receivers. You can easily

change the settings on your DIRECTV Genie HR44 Receiver, your Genie Mini

(C41 only) and Genie Wireless Mini (C41W and above) to take advantage of the

many beneﬁts of RF like:

Improved command speed

Extended battery life (up to a year)

Reduced interference

No more “line-of-sight” operation which required that you point the

Remote directly at the Receiver or client. It even works through

cabinet doors.

During the programming process, the Genie Remote becomes paired with

the DIRECTV Receiver you want it to work with. However, you can easily pair

it with a different DIRECTV Receiver, Genie Mini or other DIRECTV® Ready

client anytime.

See next page for RF Mode and programming instructions; for the complete

button layout of the Genie Remote, go to the back cover of this manual.

NOTE: If you have upgraded to the latest DIRECTV Genie Receiver (HR44

and above) and Mini Client (C41, C41W and above), the Genie Remote is

not required – you can still use the previous generation Universal Remote

Control to operate your devices.

CHAPTER 1 - USING YOUR REMOTE CONTROL

CONTROL

Programming Your Genie Remote

1. Make sure your TV is turned on.

2. Make sure the TV to which you want to program your Genie Remote is

turned on.

3. Press MENU on the Remote, then select Settings & Help from the left

menu.

4. Select Settings from the Settings & Help screen.

5. Select Remote Control from the left menu

6. Select IR/RF Setup.

7. Use the arrow keys to select IR or RF, depending on which Receiver you

wish to pair the remote with, then arrow to select Continue.

8. Follow the onscreen instructions.

For instructions on how to program your remote to an DIRECTV® Ready

Television, please visit directv.com/rvu.

If you have set your Genie Remote to RF mode, and wish to reset it to IR

mode, repeat the above steps to #6, choose IR, and follow the onscreen

instructions.

DIRECTV HD DVR RECEIVER USER GUIDE

DIRECTV UNIVERSAL REMOTE CONTROL (RC65 & EARLIER)

The DIRECTV Universal Remote works with your pre-Genie Receivers, as well

as the latest Genie DVRs and Mini Clients, as long as the newer devices are

programmed to operate in IR Mode.

If your DIRECTV System was installed professionally, your Remote is already

programmed to operate your Receiver and TV. To re-program the Remote for

a different TV or other audio-visual equipment, press MENU, select Settings &

Help, Settings, then Remote Control and follow the onscreen instructions.

POWER BUTTON & MODE SWITCH

Use the POWER (PWR) button and Mode Switch to turn a single component on

or off (a DVD player or surround sound system, etc.). Move the Mode Switch

to the position that matches the component you want to control, and use the

POWER button to turn it off or on. The Mode switch must always be in the far left

position to control your DIRECTV Receiver. If the Mode Switch is in a position that

has not been programmed, or if you press a button that is not supported by that

particular piece of equipment, an onscreen message will display to alert you.

NOTE: If you have one or more of DIRECTV’s previous model Universal Remote

Controls (Model RC65 or earlier), you can continue using it with your existing

Receivers (HR34 and earlier) and DIRECTV Clients (C31 and earlier).

CHAPTER 1 - USING YOUR REMOTE CONTROL

BASIC BUTTON CONTROLS ON DIRECTV REMOTES

The navigation and destination keys below are common to all models of

DIRECTV Remotes:

MENU – Evokes the main menu for access to all features in your DIRECTV

System

INFO – Displays the Channel Banner where you can get information about

your current program.

GUIDE – Accesses the Program Guide.

LIST – Accesses the Playlist screen.

EXIT – Dismisses any menu screen/box and returns you to your current

programming.

ARROW Keys & SELECT – Navigate through any menu screen or dialog box.

BACK/ Left ARROW Key – Returns you to your previous location.

SCREEN HINT BUTTONS

Both Remotes feature special buttons that offer shortcuts within the

DIRECTV interface. These buttons coincide with graphical “screen hint” icons

that display at the bottom left of your screen. The buttons include the DASH,

ENTER, and RED buttons on both the Genie and Universal Remotes, and

the ACTIVE, GREEN, YELLOW and BLUE buttons on the Universal Remote

only. Examples of the screen hints and their functionality are included in this

chapter and throughout this User Guide.

CONTROL

DIRECTV HD DVR RECEIVER USER GUIDE

DVR CONTROL BUTTONS

Below are the DVR control buttons common to both types of Remotes with exceptions as noted.*

PLAY / SLOW MOTION

RECORD

Starts the recorded video or paused live TV

currently on screen. Hold button down for

slow motion.

Records programs in the Guide and live

TV. Press twice to record a series.

PAUSE / FRAME BY FRAME STOP**

Freezes the action of any live or

prerecorded TV program. While paused,

press FFWD or REW to move forward or

backward frame by frame.

Stops playback of recorded program, and

loads an Info screen with live TV displayed

at the top right of screen.

FFWD / JUMP TO TICKMARK REPLAY / JUMP TO BEGINNING OF PROGRAM

Fast-forwards recorded or live-stored

video. Press up to 4 times to fast-forward

at increasing speeds. Press ADVANCE

while fast-forwarding to go to the next

15 or 30-minute tickmark. Press PLAY to

return to normal play.

Jumps the program you’re watching

backwards 6 seconds and plays from

that point. Hold down REPLAY to jump to

program beginning.

REW / JUMP TO TICKMARK ADVANCE / JUMP TO END OF PROGRAM

Rewinds recorded or live-stored video.

Press up to 4 times to rewind at increasing

speeds. Press REPLAY while rewinding

to go to the previous 15-minute tickmark.

Press PLAY for normal play.

Jumps ahead in recorded or live-stored

video by 30 seconds. Press multiple times

to skip 30 second increments. Hold down

to continue to skip to end.

CHAPTER 1 - USING YOUR REMOTE CONTROL

NOTE: For Universal Remote Only:

* The DVR buttons can also be used along with the Mode

Switch to control a DVD player or other auxiliary equipment.

** The STOP button is on Universal Remote only.

CONTROL

DIRECTV HD DVR RECEIVER USER GUIDE

CHECKING REMOTE CONTROL STATUS

You can access the More System Info screen to see the status of

any Remote on a Receiver or Client. Press MENU, select Settings

& Help, arrow over to Settings, then select Info & Test from the

left menu. Select More System Info from the lower right of the

screen. Using the ARROW keys, scroll down the list of information

to Remote Control to view related information. If more than one

Genie remote is paired with the Genie HR44 or other Receiver, it

will display in the listing Other Paired Remotes.

NOTE: Each time you press a button, the green light at the top of

Remote ﬂashes. If it ﬂashes several times with a single press, the

batteries (size AA) need to be replaced.

NOTE: For more information about the DIRECTV Remote Controls,

use our online interactive tool that details all the button functions

for both remotes. Go to directv.com/remoteguide.

CHAPTER 1 - USING YOUR REMOTE CONTROL

When you use the DVR control buttons, this indicator bar appears

at the bottom of the screen to show where you are in the program

and how far you can go forward or back. For live programs, the

progress bar is green and the time shown is the time of day.

The current time

shows where you

are in the program

you are viewing.

The left end of the

green bar shows

how far back in time

you can go.

The right end of the green

bar shows how far ahead

you can go.

If you press the RECORD button during a live show, the progress

bar turns orange and the orange record icon appears next to the

title of the show.

GRESS BAR

DIRECTV HD DVR RECEIVER USER GUIDE

Your DVR saves programs to the hard drive instantly and

continuously, while you watch. This “live buffer” lets you pause,

rewind, fast forward* or instant replay (jump back 6 seconds). If

you start watching a program late, even if it is not set to record,

you can back up to the beginning (up to 90 minutes) using REW,

as long as you haven’t changed channels since the program

started. Simply press PLAY during a show to display the progress

bar and see how far back in time you can go.

NOTE: *You cannot fast forward during live TV until you pause or

rewind a program.

Progress Bar

CHAPTER 2 - CHANNELS & PROGRAM INFO

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DIRECTV HD DVR RECEIVER USER GUIDE

Press the GUIDE button to display the onscreen Program Guide,

with up to 14 days of programming information. Navigate in the

Guide as follows:

Use the ARROW buttons to move one cell at a time up/down/

left/right;

Use the CHAN/PAGE button to scroll up or down by page;

Input a channel number to tune directly to it.

Press the right ARROW button to scroll programming that’s

playing up to 14 days in the future on a particular channel.

PROGRAM INFO

Press INFO on any program to see its associated info screen,

which screen displays the program’s description and provides

other information and functionality:

Watch or record the program, view a list of other showings or

episodes, and more.

Rotten Tomatoes™ – This popular ﬁlm/TV Critic ratings

system uses fresh or rotten tomato icons to represent critic

scores.

Flixster – This audience ratings service uses upright or

spilled popcorn icons to represent audience scores.

(A 60%+ awards the fresh tomato and upright popcorn,

respectively.)

Cast & Crew – see info on actors, directors, producers, etc.

who worked on the show or movie. Select a name to view

the “Filmography”, which is the actor or crew member’s

entertainment resume.

CHAPTER 2 - CHANNELS & PROGRAM INFO

RAM GUIDE

You Might Like – displays shows similar to the current

program.

Parental Info – shows info from Common Sense Media, a

non-proﬁt, independent organization that provides ratings

and reviews for TV shows and movies. You can decide

appropriate programs for your children based on program

description; details on a program’s language, violence and

sexual content; and age-appropriate indicator.

LOCAL CHANNELS

Your DIRECTV-provided local channels can be found in the

Guide from channel numbers 2 through 69.

HD AND SD CHANNELS

DIRECTV has a tremendous offering of HD channels and they

are spread throughout the Guide. They are identiﬁed by an

“HD”, look for HD after the program title in the Guide. If you

want to see only the HD version of a channel in the Guide go to

Chapter 6, “Settings: Display: Preferences”, for instructions on

how to make that setting.

UNSUBSCRIBED CHANNELS

Channels that are not part of your subscription package

are shown grayed out in the Guide. You can customize

your Guide to hide these channels. See Chapter 6,

“Settings & Help: Favorite Channels” for details.

Unsubscribed

Channel

DIRECTV HD DVR RECEIVER USER GUIDE

3D CHANNELS

3D channels are in the 100s series in the Guide, starting on

channel 103. For a list of 3D programs, press GUIDE, press

the DASH (—) key* and then select Sort programs by category.

Select 3D and a list of 3D programs will display.

NOTE: *If you are using the DIRECTV Universal Remote, press

GUIDE, the YELLOW button, and follow the same instructions

as above for 3D channel list.

INTERACTIVE CHANNELS

Interactive Channels allow you to interact with what you see

onscreen. When accessing these channels, it may take a few

seconds for the software to download.

To access the ACTIVE™ Channel, press MENU, select

Extras, then arrow over to the Active icon†. The channel is

ready to interact when the yellow highlight box appears.

To exit an interactive channel, press GUIDE and select

another channel, or just directly input the numbers of

the destination channel on your Remote while still on the

ACTIVE Channel.

Other interactive channels, such as Sports Mix let

customers with a qualifying programming package see up

NOTE: There is no separate 3D fee, but DIRECTV 3D

programming is broadcast in HD and requires HD

Access, an HD Receiver (HR21, H21, HR34, HR44 or

later) compatible 3D HDTV and 3D glasses. CHOICE™

package or higher required for ESPN 3D. For more

information, visit directv.com/3D.

NOTE: †Press the ACTIVE button on the DIRECTV

Universal Remote to tune to the ACTIVE Channel.

CHAPTER 2 - CHANNELS & PROGRAM INFO

RAM GUIDE

to eight of the most popular channels on one screen. These

channels are distributed among your regular channels; see

the Program Guide. Move the yellow highlight box using the

direction arrows on your Remote to hear the audio associated

with each channel. If you want to see a channel full-screen,

move the yellow highlight box over it and press SELECT.

FILTERING THE GUIDE

There may be times when you want to temporarily minimize the

channels shown in the Guide, ﬁltering them by program type. For

example, you may want to see just sports or news:

Press GUIDE twice to display the Guide Filter.

Highlight your desired category and press SELECT.

The Guide will display only channels in your desired category, which

is labeled at the bottom right of the Guide.

NOTE: Since the ﬁltering is temporary, it only lasts as long as

you keep the Program Guide on the screen. Look to the

right to

see how the

Guide is

being

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DIRECTV HD DVR RECEIVER USER GUIDE

GUIDE OPTIONS

From the Program Guide, press the DASH key [—] to display the

Guide Options menu.

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Select Sort programs by category, then select a category to see a

list of shows in chronological order that match your sort criteria.

Select Jump to a date & time to quickly go to a future date and

time in the Guide.

By default, your Program Guide displays all channels offered

by DIRECTV, some of which may not be in your programming

package. Change favorites list allows you to toggle the channels

displayed in your Guide among the following: All Channels,

Channels I Get (channels you subscribe to) or a custom list of

channels you have deﬁned. The Edit Settings option allows you to

modify the channels in your custom list. See Chapter 6, “Settings

& Help: Favorite Channels” for details.

Select Pay Per View then select a program type. The Receiver will

search for featured movies, sports or events that are available

for “rent” from DIRECTV ’s vast Pay Per View offerings. More

programs are available through the Movies, On Demand TV

Shows and Adults Only destinations (See Chapter 3.)

CHAPTER 2 - CHANNELS & PROGRAM INFO

MINI GUIDE

If you are watching a show and want a quick look at what’s on next,

press ENTER to display a one-line mini Program Guide. Use it for

the channel you’re currently watching or type in a new channel

number to see what’s airing next there. Look for the channel or

time you want using the Up, Down, Left & Right arrows. Press

SELECT on the new show to go to that channel.

Mini-

Guide

RAM GUIDE

DIRECTV HD DVR RECEIVER USER GUIDE

When you ﬁnd a currently airing show in the Guide you want to

watch, press SELECT and the Receiver changes to that channel.

The Channel Banner brieﬂy displays at the top of the screen with

program title, channel number, date, time and other information.

Select More Info for detailed program information and other

options.

You can also press INFO to display the Channel Banner while

watching a program.

The Channel Banner also provides easy access to Messages,

the last four channels you watched, Favorite Channels, Closed

Captioning, Audio and Video options, and Parental Controls. Use

the ARROW keys to highlight an option, then press SELECT.

MESSAGES

Select Messages, to see your messages. DIRECTV sends

messages to you for important news items or special promotions.

When you have new mail, an envelope icon appears in the

Channel Banner.

INFO

Select Info to read a brief description of the program. For detailed

program information and other options select More Info.

TIONS

CHAPTER 2 - CHANNELS & PROGRAM INFO

LAST 4

Select Last 4 to see a list of previous channels you’ve watched

(up to 4). When you select a channel from this list, the Receiver

will tune to that channel. This is an easy way to toggle among the

channels you watch most often.

FAVORITE CHANNELS

Select Favorites to update the Program Guide to show only the

channels you want to see. You have four options to choose from

such as, All Channels, Channels I Get, Custom 1 and Custom

2. Channels I Get displays only the channels you subscribe to.

Custom 1 and 2 are self-created lists of your favorite channels.

If one of your self-created lists is active, select the Add... or

Remove... option to add or remove the current channel from that

list.

CLOSED CAPTIONING

Select the CC option, then select either DIRECTV Subtitles or

Closed Captioning. Both options display the same text so only one

or the other can be ON at a time. The display format is the only

difference so check out both to determine your preference. Select

OFF to turn the display of subtitles or closed captioning off.

V OPTIONS

DIRECTV HD DVR RECEIVER USER GUIDE

AUDIO/VIDEO OPTIONS

Select Audio/Video to change the resolution and format of your

display and to change audio to an alternate language, when

available. Select Change Resolution & Format to change the

display settings; each press of SELECT toggles to the next

available option. The current settings are shown in gray text. (See

“Appendix 5: About High Deﬁnition” for more information about

screen resolution and format.)

You may also select a language from the options listed. Not all

programs have alternate languages.

PARENTAL CONTROLS

Select Parental to quickly lock or unlock your Receiver. You can

also customize your Parental Controls settings by selecting

Parental Controls. For more information on Parental Controls

settings, see the “Parental Controls” section in Chapter 6.

TIONS

CHAPTER 2 - CHANNELS & PROGRAM INFO

PICTURE-IN-PICTURE

Watch two programs, live or recorded, at the same time. While

watching one program, press the INFO button on your remote.

Select PIP. The program you’re currently watching moves

into a smaller window on your screen. The larger video is the

active program and can be controlled by your remote. To switch

between programs, press the DOWN ARROW.

To change the position of the smaller window, press INFO on

your remote. Select PIP and choose a position from the

options provided.

NOTE: The Picture-in-Picture feature is only available on the TV

connected directly to a Genie HD DVR (models HR34, HR44

and above).

V OPTIONS

DIRECTV HD DVR RECEIVER USER GUIDE

The DIRECTV Menu is your main point of access to My DIRECTV,

Search & Browse, Recordings, Extras, and Settings & Help. Press

MENU on your remote to see your options.

MY DIRECTV

My DIRECTV gives you quick access to programs/channels you

watch frequently, as well as recommended programs based on

your past viewing history. Use the ARROW keys to highlight a title

you are interested in, then press SELECT for program information.

If you have a DIRECTV Genie™ HD DVR (HR34, HR44 and above),

and have the Genie Recommends feature enabled, you can also

access the your Genie Recommends programming from the My

DIRECTV screen. For more information, please see Chapter 3,

“Genie Recommends”.

SEARCH & BROWSE

The Search & Browse screen lets you access Smart Search,

Movies, On Demand, TV Shows and Adults Only. See Chapter 3

“Search & Browse” for more information.

RECORDINGS

Recordings option provides access to the Playlist and Manage

Recordings features. For additional information, see

Chapter 4, “Recordings”.

CHAPTER 2 - CHANNELS & PROGRAM INFO

EXTRAS

The Extras menu lets you access Messages, the Active Channel,

TV Apps, Showroom, and, if you have an Internet-connected

receiver, the music service, Pandora. For details, see Chapter 5,

“Extras & Special Features”.

SETTINGS & HELP

The Settings & Help screen contains Settings, Parental

Controls, Favorite Channels, and Help. For detailed information

please see Chapter 6, “Settings & Help”.

DIRECTV HD DVR RECEIVER USER GUIDE

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CHAPTER 3 - SEARCH & BROWSE

DIRECTV HD DVR RECEIVER USER GUIDE

To see what movies and On Demand content are available, press

MENU, select Search & Browse, then select from the following:

Movies

On Demand

TV Shows

MOVIES

Movies offers an easy, one-stop way to ﬁnd ANY movie on

DIRECTV, including broadcast channels, premium channels,

latest releases, In Theaters, Pay Per View, and On Demand. This

includes both free and premium movies.

Press MENU, select Search & Browse, then select Movies. The

latest movies are also available in the Program Guide starting at

channel 125.

A few of the categories include:

Just Added - New titles available every week.

What’s On Now? - Movies that you can either watch instantly or

that will start in the next 30 minutes.

In Theaters - Movies coming soon. Read a description of the

movie and schedule it to record as soon as it’s available.

Select a category and browse the titles using the arrow keys on

your remote or the Page Up/Down buttons. Alternatively, you can

search for a movie by typing in your search term using the number

keys on your remote like a cell phone.

MOVI

Y P

You can record or order movies from the Movies screen. Any

movie with a green Play icon is available to order and watch

immediately. Select the movie, select the Play option, then follow

the onscreen instructions.

Within the ﬁrst ﬁve minutes, you can still cancel your purchase.

Press INFO, select More Info, then select Cancel PPV.

NOTE: As long as your Receiver is connected to a land-based

phone line or the Internet, you can use your remote to order.

Otherwise, order on directv.com.

ON DEMAND

If your DIRECTV HD DVR is connected to the Internet, DIRECTV

On Demand lets you enjoy hundreds of additional box ofﬁce

hits available for purchase as well as thousands of movies and

TV shows that can be downloaded to your Receiver at no extra

charge. Browse the listings by category such as, Movies, Kids &

Family, TV Series, etc. On Demand titles will download to your

DIRECTV Receiver over the Internet.

NOTE: In order to download programs to your DIRECTV HD

DVR over the Internet, you need broadband Internet service

with a connection speed of 750 Kbps or higher (DSL or cable).

Please refer to Appendix 4 for details regarding connecting your

DIRECTV HD DVR to the Internet.

AY PER VIEW

CHAPTER 3 - SEARCH & BROWSE

DIRECTV HD DVR RECEIVER USER GUIDE

VIEWER’S TIP: You can also check out your favorite programmer’s

home page for previews and missed episodes. Simply add a “1” in

front of the regular DIRECTV channel number. For example, A&E

is on channel 265. The homepage is channel 1265.

RECORDING FROM MOVIES

OR ON DEMAND

When your HD DVR is connected to the Internet, you get the most

out of your DIRECTV service, with the broadest selection possible

to choose from. You can record from both Movies and On Demand.

However, if your HD DVR is not connected to the Internet you can

still record from Movies.

When your Receiver is NOT connected to the

Internet:

To record a program, highlight a title and press the orange REC

(Record) button on your remote. For Pay Per View and On Demand

programs, an orange “Q” next to the title indicates it’s been

scheduled. (Regular broadcast programs, an orange “R” icon.) You

can also record by highlighting the title, pressing SELECT, then

selecting Add to Queue.

All movie requests are stored in your Queue. To access the Queue,

press MENU, select Recordings, then Manage Recordings and

then select Queue. You can prioritize your Queue, but movies may

become available to watch in a different order.

MOVI

Y P

When a movie becomes available to watch,it moves to your

Playlist. Your Receiver has a default limit of 5 movies that will

move from the Queue to the Playlist. Watch or delete one of these

movies to receive more. You can also change the default limit by

pressing MENU on your remote and selecting Recordings, then

Manage Recordings, Queue, then Preferences.

To watch a movie, press the LIST button on your remote to access

the Playlist. Highlight a title and press the PLAY button. If it’s a

premium title, a conﬁrmation message with the price of the movie

will display, prompting you for conﬁrmation to play the movie.

To delete a movie from your Playlist, highlight the title and press

the RED button on your remote. To keep a movie, highlight the

title and press ENTER* on your remote. This ensures the movie

will not be deleted by the Receiver as your disk drive ﬁlls up.

WARNING: Setting too many programs to “Keep” may ﬁll up your

disk and not allow new programs to be recorded.

NOTE: *If you are using a Universal Remote, press the BLUE

button to keep a program in your Playlist.

AY PER VIEW

CHAPTER 3 - SEARCH & BROWSE

DIRECTV HD DVR RECEIVER USER GUIDE

MOVI

Y P

When your Receiver IS connected to the Internet:

You can record from both Movies and On Demand menus. To

record a program, highlight a title, then press the orange REC

(Record) button. An orange “R” icon next to the title indicates it’s

scheduled to record/download.

All scheduled records/downloads (with the exception of In

Theaters titles), as well as those that are ready to watch, are

displayed in the Playlist.

Press LIST on any DIRECTV Remote to display the Playlist.

Programs are downloaded in the order they were scheduled. If

a movie is currently downloading, it appears at the top of your

Playlist with a progress bar displaying the % complete. You

can start watching the movie while it’s downloading after the

download progress bar turns green. Movies scheduled, but

waiting to record/download, are labeled Pending Download.

To watch a movie, highlight the title and press the PLAY button

on any remote. If it’s a pay title, a conﬁrmation message with the

price of the program will display, asking if you‘re sure you want to

watch it. Delete or cancel a title from your Playlist by highlighting

the title and pressing the RED button on your remote.

AY PER VIEW

All In Theaters titles are stored in your Queue. To access the

Queue press MENU, select Recordings, then Manage Recordings

and then select Queue. When a movie is available to watch, you

will ﬁnd it in your Playlist. Your Receiver has a default limit of 5

movies that will move from the Queue to the Playlist. Watch or

delete one of these movies to receive more. You can also change

the default limit by pressing MENU on your remote and selecting

Recordings, then Manage Recordings, Queue, then Preferences.

PAY PER VIEW EVENTS

Special events like UFC, Boxing, WWE and more are listed in

the Program Guide starting around channel 117. (Actual channel

number may vary depending on current offerings.)

Ordering PPV events works the same way as ordering DIRECTV

On Demand movies from the Program Guide. See previous

section for details.

CHAPTER 3 - SEARCH & BROWSE

DIRECTV HD DVR RECEIVER USER GUIDE

Spend less time searching and more time watching your favorite

sports. With the Sports feature, you can ﬁnd tune-in info for all

your sporting events in one location, at the press of a button.

It’s like having an on-screen Guide dedicated to all your sports

programming.

Get the complete lineup of all the games and events airing on

TV now through the next 14 days, including Pay Per View, UFC,

boxing and WWE events.

Create a list of up to 20 of your favorite teams so related

programming always appears at the top of your list.

Set your DVR to record every available game for any team, as

well as an entire series and multi-day tournaments.

Season Record lets you set recordings for your favorite

teams and events automatically, year after year, across all

channels in your package and sports subscriptions.*

Browse by your preferred criteria—by sport, date or time.

Also, ﬁlter by the channels included in your program package.

Dovetails with DIRECTV’s ScoreGuide TV App, sharing the

info from your My Team list.

No more searching channel by channel to get to the sports

programs you want most! To access Sports, press MENU, select

Search & Browse, then Sports.

NOTE: Genie HR34, HR44 HD DVR or above is required.

*Blackout restrictions and other conditions apply. Only the channels corresponding

to your programming package and sports subscription(s) are available for viewing

and recording. Additional charges may apply for viewing PPV content.

TV SHOWS

TV Shows* is your destination dedicated to TV programming,

where you can ﬁnd content that’s airing now, or to record for

watching later. Browse shows by genre or seasonal and special

categories to ﬁnd content that suits your interests faster. TV

Shows is also the point of access for the Genie Recommends

feature, which matches suggested programs to your viewing

preferences. (See below.)

To access TV Shows, press MENU, select Search & Browse, then

select TV Shows.

GENIE RECOMMENDS FEATURE

Accessible via TV Shows in the Search & Browse screen, the

Genie Recommends feature enhances your viewing experience

by giving you full control over how, what and when

you watch:

Suggests TV programs and makes sample shows available

for you to watch now, based on your tastes and what’s

popular.

Lets you easily convert any show to series recording.

Can start your favorite shows from the beginning, even if

you tune in late†.

To start using Genie Recommends, press MENU, select Search &

Browse, TV Shows, then Genie Settings.

™

ECOMMENDS

CHAPTER 3 - SEARCH & BROWSE

DIRECTV HD DVR RECEIVER USER GUIDE

TV S

™

NOTE: *TV Shows and the Genie Recommends feature are only

available on the Genie HD DVR (model HR34, HR44 and above)

and Genie Minis (model C31, C41, C41W and above).

NOTE: †The DIRECTV start-from-the-beginning feature can

only be used if the tuner was pre-set to your show’s channel,

or someone else in a Genie-networked household was

watching the show from the start.

CH FEATURES

SMART SEARCH

Smart Search ﬁnds all matching content within the 14-day Guide

and beyond (see Far in Advance below), as well as within the

movie library. It anticipates your search entry and delivers more

relevant results faster.

Press MENU on your Remote, select Search & Browse, then

Smart Search. Before you start typing, check out Suggested

Searches to the right of the keypad for trending new content

and more.

Enter your search term using the onscreen keypad, or with your

remote number/letter buttons— results will appear as soon

as you start typing. Select a result for more information and

recording options.

The DIRECTV Far in Advance tool lets you search for upcoming TV

series scheduled to air more than 14 days into the future. Type

your program name into the Smart Search keypad, and choose

from the results list. You can view episode information for select

shows up to a year in advance of air date, and even opt to record

the episode or series.* Never miss the new season of your favorite

show, or a series premiere again! See Chapter 4, “Recording,” for

more information on recording programs.

NOTE: *Far in Advance displays information provided by our

content partners, and may not be available for all shows.

CHAPTER 3 - SEARCH & BROWSE

DIRECTV HD DVR RECEIVER USER GUIDE

A Keyword Search targets all programs based on a speciﬁc word.

Type a keyword in the search screen and press the RED button

on your Remote. Select a category to narrow your results. Select

individual programs or Autorecord to automatically record all

programs matching your keyword search.

Smart Search remembers your recent searches. Edit or repeat

your previous searches by selecting Recent Searches at the

bottom of the onscreen keypad.

DIRECTV™ VOICE SEARCH

Download the DIRECTV Mobile App for your smart phone and use

the app’s voice-activated search feature to browse the Guide on

your TV. You simply tell it what you’re looking for! To learn more,

please see the DIRECTV Mobile Apps section in Chapter 5, Extras

& Special Features.

CH FEATURES

CHAPTER 3 - SEARCH & BROWSE

DIRECTV HD DVR RECEIVER USER GUIDE

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CHAPTER 4 - RECORDINGS

DIRECTV HD DVR RECEIVER USER GUIDE

FROM LIVE TV

To record a show you are currently watching, simply press

RECORD once.

FROM THE GUIDE

You don’t have to be watching a show to record it. Simply ﬁnd

it in the Program Guide and press the RECORD button. The

orange record icon appears to conﬁrm that your show is being

recorded or is scheduled to record.

NOTE: If you have a Genie HD DVR (HR34, HR44 & above), you

can record up to ﬁve shows simultaneously. Otherwise, you can

record two shows at the same time on previous model DIRECTV

DVR. You can record two shows at the same time with your

DIRECTV DVR, if you have made the proper connections to your

satellite dish.

CHANGING A RECORD OPTION

Some live events and even a few TV shows run past their

allotted time slot. Although your DVR is very smart, it sets up

all recordings based on the start and stop times the content

partners provide give us for the Program Guide.

REC

If you are watching while recording, and you think your show

might go into the next time slot, press INFO on the remote, then

select More Info and Recording from the onscreen choices to see

the recording options for that show. Once there, you can change

the stop time or any other option. To save your changes, select

Save Changes.

If your show is set to record in the future, it will appear in the

Guide or To Do list. Press INFO to display the Info screen. To

change a recording option for that one show, select Episode

Options and choose whichever option or options you want to

change. If you want to change a recording option for every show

in the series, select Series Options and then choose the options

you want to change.

STOPPING AN IN-PROGRESS RECORDING

If you press the RECORD button a second time on a single

show (like a movie), an onscreen message will appear with the

following options:

Keep Recording

Change Recording

Stop Recording (cancels the recording)

SINGLE SHOW

CHAPTER 4 - RECORDINGS

DIRECTV HD DVR RECEIVER USER GUIDE

FROM LIVE TV

If the show you are currently watching is a series and not a

single event (like a movie), simply press the RECORD button

twice to automatically record every episode of the series. The

RECORD icon is now a repeated circle R to let you know that this

is a series and not a single recording.

FROM THE GUIDE

As mentioned previously, you don’t have to be watching a series

to record it. Simply ﬁnd it in the Program Guide and press the

RECORD button twice to record all episodes of it.

If recording a sports program from the Guide, you can also

choose the Season Record option that will appear if available for

the game, event, or other serialized or repeated sports related

content you want to record. Please see SPORTS in Chapter 3 for

more information on Season Record.

CHANGING A RECORD OPTION

If you are currently watching a series show and need to extend

the recording time or change any other recording option, press

INFO on the remote, select More Info and then Series Options

from the onscreen choices. If you see a series set to record in

the future in the Program Guide or the To Do List, to change a

record option, press INFO and select Series Options.

REC

RIE

REC

RIE

STOPPING AN IN-PROGRESS RECORDING

If you press the RECORD button a third time on a series, an

onscreen message will appear giving you the choice to Keep

Recording, Change Recording Options, or Stop Recording.

RDING A SERIES

CHAPTER 4 - RECORDINGS

DIRECTV HD DVR RECEIVER USER GUIDE

Press LIST on the remote to see a list of recorded shows. Or,

press MENU and select Recordings, then Playlist. Use the

arrow keys to highlight the desired show, press SELECT, then

select Play (or Resume if you’ve already watched part of the

show) to start the show.

You can use any of the DVR control buttons (PAUSE, FFWD,

REW, etc.) while watching your recorded show from select

channels. If you press STOP, the show will stop and an

information screen with various options will appear. The last

channel viewed in live TV will appear in the upper-left corner of

the screen. To return to full-screen live TV, press EXIT or

select Done.

DEL

UR RE

ED SHOWS

The Playlist screen displays all your recorded programs. To

get to the Playlist screen directly, press LIST on the remote,

or press MENU and select Recordings, then Playlist. Titles

you have yet to view are shown in bright, white letters, while

viewed titles (partially or completely) are light grey.

The time, date and channel of each recorded program is

displayed to the right of the program title. Icons identifying

program status are displayed to the left of the program title

(for example, a circle K for Keep Until I Delete). See page 178

for a list of all the icons.

Highlighting a program title in the Playlist displays the

program description. If you press SELECT or INFO on a

program, an Info screen is displayed for the program that

offers several actions including Play, Keep, Delete and others.

Series programs are identiﬁed in the list with a folder icon.

For example, if you record a weekly comedy series, the title for

that series is shown with a folder icon. Press SELECT on the

series title to see the recorded episodes for that series. The

number of new (not viewed) programs and total programs for

each series is displayed to the right of the series name; for

example, “2 New/5 Total”. Press PLAY on a series to play all

the episodes in the folder, in order from oldest to newest.

PLAYLIST

CHAPTER 4 - RECORDINGS

DIRECTV HD DVR RECEIVER USER GUIDE

PLAYLIST OPTIONS

From the Playlist screen, press the ENTER button to display

Playlist Options.

Select Mark programs to delete if you want to delete two or more

programs at once.

rt P

ory

Select Sort programs by category and then select Movies, Sports,

News, Kids, etc., to ﬁlter the playlist as desired. This option will

help you ﬁnd what you want faster, once you start to record a lot of

programs. This is just a temporary ﬁlter for your list, so just press

the left arrow or BACK to see your full Playlist again.

Select Change order of Playlist to rearrange the order of your

recorded shows. You can sort by date with the newest at the top

(the factory default setting), the oldest at the top, or alphabetically

in ascending (A to Z) or descending order (Z to A).

39% Free

PLAYLIST

The series episodes you have recorded are grouped in folders in

your Playlist. Select Open/Close All to open all of your folders so

you can see each episode without having to select each series

individually. You can also use this option to close them all.

If you are set up on a Whole-Home DVR or Genie network, this

option lets you select whether to see all available titles from all

Receivers, or just those on the “local” Receiver.

MANAGING MY PLAYLIST

Your DVR has a lot of recording space but it is possible to ﬁll up

the hard drive if you record regularly. A quick way to check how

much space you have available is the Disk Space Bar.

The Disk Space bar is at the bottom of your Playlist. It shows the

approximate amount of space available on your disk at any given

time.

The Disk Space bar shows programs you have designated Keep

Until I Delete in dark blue, programs subject to expiration or

automatic deletion in light blue, and the remaining unused disk

space that is available for recording in black.

When your disk is full, the oldest programs (viewed or not) are

automatically deleted to make room for new ones.

CHAPTER 4 - RECORDINGS

DIRECTV HD DVR RECEIVER USER GUIDE

If you have a program you would like to prevent from being

automatically deleted when your disk is full, highlight the show

you want to keep and press ENTER on your remote. A blue, K icon

will appear next to the program title indicating it will be kept until

you delete it. You may be tempted to make all of your recordings

Keep Until I Delete, but if your hard drive reached capacity, new

recordings will not be possible.

Another way to manage your Playlist is to delete recordings you

no longer want.

Highlight a single show or a series (indicated by a folder icon)

and press the RED button to delete it. If you delete a folder,

all episodes of that series will be deleted. Don’t worry about

pressing the RED button accidentally. You will always see a

conﬁrmation message before you delete anything.

Note that HD programs take up more disk space than standard

deﬁnition (SD). So, you may want to record your favorite content in

HD, while recording other shows in SD to optimize your use of the

available recording capacity.

Once you have scheduled recordings, you can ﬁnd the status

and history of those recordings by pressing MENU and selecting

Recordings, then Manage Recordings to see the following

options: To Do List, Series Manager, Queue, History, Purchases,

Manual Record and Record Defaults. These features are

described on the next few pages.

TO DO LIST

The To Do List displays recordings your DVR is scheduled to

make in the future. Icons next to the titles indicate whether the

recording is a single event, part of a series, or an autorecord

based on a person or keyword search. The list is ordered by time

with the next recordings at the top and the most distant future

recordings at the bottom. You can use this screen to ensure your

recordings are properly scheduled, or to delete future scheduled

recordings you no longer want to record.

NOTE: DIRECTV On Demand programs that are scheduled to

download via the Internet are shown in the Playlist, not the

To Do List.

Deleting single shows is easy: Simply highlight the show you

want to delete and press the RED button on the remote. A

conﬁrmation message will appear before you can delete the

show. If you want to delete an entire series from the To Do List,

select the show, select Series Options, then select Cancel Series.

GE RECORDINGS

CHAPTER 4 - RECORDINGS

DIRECTV HD DVR RECEIVER USER GUIDE

SERIES MANAGER

The Series Manager screen displays a prioritized list of all the

series you’ve scheduled to record. If there is a series recording

conﬂict and the Receiver must choose which show to record,

it uses this list to determine the priority. As you set up series

recordings, the most recent series goes to the bottom of the list

in last priority. You can change the order of the priority at any

time by selecting Series Manager, selecting the show you want

to move, moving the highlight to the right, then using the arrow

keys to promote or demote the series.

There are a couple of key short cuts on this screen as well. Use

the RED button to delete an entire series. Press “1” on the

numeric keypad of your remote on the numeric keypad of your

remote to move a highlighted show to the top of the list in one

press.

You can also adjust the recording options used for a particular

series from this screen. Select the series you want, then select

Series Options and change the recording options as desired.

QUEUE

The Queue screen displays movie titles that are in the queue

awaiting delivery to your hard drive. See Chapter 3, “Movies, On

Demand and Pay Per View: Ordering Programs” for details.

HISTORY

Provides status information for every recording scheduled,

whether they were completed, canceled or deleted. If you think

something should have been recorded, but wasn’t, check here to

look for an explanation.

PURCHASES

Provides status information for all Pay Per View programs that

were bought on the Receiver you are currently using, and, if

viewed, the date and time. To see purchase activity for other

Receivers or Clients on your account, you must view it locally.

MANUAL RECORDINGS

To set up a recording based on channel, time and date, select

Manual Record and enter all of your preferred options, including

whether you want this to be a one-time or recurring recording (i.e.

every Tuesday), channel, day and date, start time and duration. You

can schedule a manual recording up to 14 days in advance.

RECORD DEFAULTS

The Record Defaults screen lets you set the recording options

you want the Receiver to use each time it records. The Receiver’s

default settings work best in most cases, but you may want to

change them to your personal preferences.

GE RECORDINGS

CHAPTER 4 - RECORDINGS

DIRECTV HD DVR RECEIVER USER GUIDE

When recording a series, the Episode Type gives you the

option to record ﬁrst run only, repeats only, or both.

The Keep at Most option lets you decide how many

episodes you want to keep: 1, 2, 3, 4, 5, 10 or All. If you

select All Episodes for a show that appears multiple times

in the Guide, it may use up disk space rapidly.

The Keep Until option lets you keep a recording until you

delete it or until the disk is full, in which case the DVR can

delete it automatically if the disk ﬁlls up. A recording that

is labeled Keep Until I Delete will never be deleted until

you do it manually. If all of your recordings are labeled

that way and the disk ﬁlls up, no new recordings will occur

until you manually delete some of your Keep Until I Delete

recordings.

The Start and Stop options let you adjust the times of your

recordings to ensure you don’t miss anything. Keep in mind

that starting early and ending late on all of your recordings

may create more recording conﬂicts than if you started

and stopped on-time (according to the Program Guide

schedule). If you ﬁnd a particular series runs habitually

late or early, it is better to adjust that series using the

program’s Info screen, rather than set the recording

defaults, which would affect all of your DVR recordings.

Press MENU, select Manage Recordings, then select

Series Manager. Select the program you want to adjust,

then select Series Options.

Have you ever forgotten to set a recording and wished you could

do it remotely from work or while on the go? You can with

directv.com, and DIRECTV Mobile Apps.

NOTE: You must have an account on directv.com to use

remote scheduling /Mobile Apps.

FROM A COMPUTER

To schedule a recording from your computer, go to directv.com/

tvlistings to see an online version of the Program Guide. Select

a show and click Record. If you have more than one DVR in your

home, choose the DVR you want to record to and then click

Record to Receiver.

NOTE: If you have a mix of HD and SD DVRs in your home, make

sure not to pick an HD movie for your SD DVR. It will

not record.

NOTE: Remote connections may vary. In rare instances,

scheduled recording(s) may not be recognized. Only available on

certain receivers. Visit directv.com/dvrscheduler for details.

ER,

HONE OR TABLET

CHAPTER 4 - RECORDINGS

DIRECTV HD DVR RECEIVER USER GUIDE

FROM A PHONE OR TABLET

Forget to set your home DVR to record a must-see show? Now you

can use your iPhone®, iPad®, iPod®, or Android™ phone or Android™

tablet to schedule a recording from anywhere. A feature of the

DIRECTV Mobile App, the remote scheduling function even lets you

set your DVR to record select movies that are still in theaters when

they become available on DIRECTV.*

Features:

Search for any television show up to 14 days in advance.

Browse programs by channel, or date & time.

Get program information instantly, including description, length

and rating.

Record a single episode or an entire series.

Set start and end time extensions to your record requests.

Order DIRECTV CINEMA® right on your tablet or phone and

record to any DIRECTV DVR in your home.

Go online to directv.com/mobileapps for downloads and instructions.

You can also learn all about DIRECTV Everywhere, the mobile app

that brings the DIRECTV viewing experience to your phone or tablet.

Please see Chapter 5, “Extras & Special Features: DIRECTV Mobile

Apps”.

NOTE: *Requires Internet access via mobile device and directv.com

recordings may not be recognized. Only available on certain receivers.

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CHAPTER 5 - EXTRAS & SPECIAL FEATURES

DIRECTV HD DVR RECEIVER USER GUIDE

Use the Extras option to access Messages, the DIRECTV Active™

channel, TV Apps, Music & Photos, Pandora and, if your Receiver

is Internet-connected, YouTube. Depending on your setup, it may

also include the Caller ID feature.

MESSAGES

Press MENU, select Extras and then Messages to view your

messages from DIRECTV, which may include important news

special offers, and more.

DIRECTV ACTIVE CHANNEL

Press MENU, then select Extras, then Active to access the

DIRECTV Active channel, or simply press the ACTIVE key on your

remote.

The DIRECTV Active Channel provides a variety of interactive

services, including daily and extended weather forecasts, daily

horoscopes, lottery results, and a quick list of the most popular

shows on DIRECTV at any given time. For local weather on

demand, press ACTIVE and select the Weather option. You’ll be

required to enter your local ZIP code. View information for up to

ﬁve cities through the My Cities menu item. To exit Active, press

GUIDE or enter a channel number.

NOTE: Because it is an interactive channel, the DIRECTV Active

screen may take a few moments to load. Please be patient.

MUSIC & PHOTOS

Music & Photos is an optional item in the Extras menu, only

shown when your DVR is connected to a home network.

Compatible models include the DIRECTV HD DVR (models HR20,

HR34, HR44 or later) or DIRECTV Plus® DVR (model R22). Other

models may support DIRECTV™ Media Share in the future.

Your DIRECTV Receiver can be connected to your home network

to show photos and, play music and videos that you have saved

on your personal computer. You must have at least one personal

computer running a media server (e.g. TVersity, Windows Media

Player, Intel Viiv) in your network for this service to work. For

help on setting up Music & Photos, visit

directv.com/mediashare.

Once your DVR is properly connected to the media server on

your home network, press MENU and select Extras then Music

& Photos. The DIRECTV Media Share screen

will display.

Select Music to access music by Artist, Album, Song,

Playlists and Channel. Your favorite music will play as you

watch TV or view photos from your PC. Once the desired

songs are selected, the song’s information will display on

the Progress bar.

EXTRAS

CHAPTER 5 - EXTRAS & SPECIAL FEATURES

DIRECTV HD DVR RECEIVER USER GUIDE

Select Photos to go to the Photos submenu. Select Browse

to see several photos at once.

The DVR controls on your remote allow you to stop, play or

skip through your music and photos. Press ENTER on your

remote to toggle among music, photos and video control

modes. Pressing the STOP button while in music control

mode stops the music from playing, and the audio from the

current channel is then heard. Pressing the STOP button

while in photo control mode stops the display of photos and

displays the video from the current channel.

EXTRAS

CHAPTER 5 - EXTRAS & SPECIAL FEATURES

DIRECTV HD DVR RECEIVER USER GUIDE

SHOWROOM

Showroom offers you DIRECTV content such as instructional

videos, behind-the-scenes clips and video extras, information

about Sports subscriptions, special offers, trailers

and more.

PANDORA

Pandora is personalized Internet radio designed to help you

discover new music you’ll love, mixed in with music you already

know. To use Pandora, your Receiver must be connected to the

Internet and you must have a Pandora account set up online. To

access Pandora, press MENU on your remote. Select Extras then

Pandora.

You can listen to various stations and create, edit and personalize

stations.

To listen to Pandora while watching a program: While listening to

Pandora, press EXIT on your remote and select Yes, Play Pandora

to display video onscreen. Your remote buttons now control your

music. To switch to video control, press ENTER on your remote to

change programs. To exit Pandora and go back to TV, press EXIT

and select No, Stop Pandora.

CHAPTER 5 - EXTRAS & SPECIAL FEATURES

EXTRAS

DIRECTV HD DVR RECEIVER USER GUIDE

Your DIRECTV HD DVR supports these special features that can

be accessed without going through a menu.

DIRECTV® DOUBLEPLAY™

With DoublePlay, you can easily switch between two programs

on at the same time without missing a minute of either. Your

HD DVR stores up to 90 minutes of live TV on two channels. If

you tune to a new channel (a third channel), the saved portion

on the original channel is cleared. DoublePlay expires after two

hours of non-use.

1. While watching one program, press the DOWN arrow on

your remote. A message displays conﬁrming DoublePlay

has started.

2. Press the DOWN arrow again and tune to the second

program.

3. Now use the DOWN arrow to switch back and forth between

the two programs.

4. You can pause, rewind, fast forward*, slow-mo or instant

replay both.

NOTE: *You cannot fast forward during live TV until you pause

or rewind a program.

Watching

Program 1

Press DOWN button

on remote

Program 2

Watching

Program 2

Program 1

Program 2

Program 1

CHAPTER 5 - EXTRAS & SPECIAL FEATURES

GAMESEARCH™

Sports blackouts, a long-time source of frustration and confusion

for sports fans, occur when a sporting event is not televised in a

certain area. But thanks to DIRECTV’s cutting-edge technology,

whenever you tune to a channel with a blacked-out game,

GameSearch™ detects the blackout and immediately looks to see

if the game is on another channel. If a broadcast of the game is

found, GameSearch displays an onscreen message that gives you

the option to tune to that channel. If it can’t ﬁnd an accessible

broadcast, an onscreen message will state that the game is

unavailable.

QUICKTUNE

Use QuickTune to get to your nine “must see” channels fast! While

watching live TV, press the UP arrow on your remote control. A

display with ﬁelds for 9 channels will appear on screen. To ﬁll in

the ﬁelds, press the ENTER button on your remote control. The

channel you are currently viewing will be added to the currently

highlighted ﬁeld in the QuickTune display. After you’ve made all

your picks, press the UP arrow whenever you want to bring up the

application. Use the arrow keys to highlight the channel you want

to watch and then press SELECT.

PECIAL FEATURES

DIRECTV HD DVR RECEIVER USER GUIDE

TV APPS

With DIRECTV’s free TV Apps, you can check your local weather,

get the latest sports scores, track your NFL fantasy standings,

and discover trending shows – all without missing a second of

what you’re watching on TV. To enjoy TV Apps, your DIRECTV HD

DVR must be connected to the Internet. (See Appendix 4, “Get

Connected”, for instructions.)

TV Apps include:

ScoreGuide™ - See updated scores, stats & standings for

all major sports (including college conferences), results

for games you missed and game schedules up to 7 days in

advance. ScoreGuide can also be launched while watching a

sports channel like ESPN or MLB Network by pressing the

RED button on your remote.

Weather - Get hourly weather updates and advisories, the

10-day forecast and more for your local area. Store up to 5

favorite cities for local conditions at a glance.

NFL.COM Fantasy Football TV App - Track standings,

scores, and stats for your NFL fantasy team. Plus, NFL

SUNDAY TICKET lets you tune to any game in progress from

the app so you won’t miss the live action.*

What’s Hot - See what’s trending on DIRECTV in real-time

and discover new shows.

Social - Connect to social media right from your TV to see

what your friends are watching and share your own favorites.

CHAPTER 5 - EXTRAS & SPECIAL FEATURES

DIRECTV TV Apps are FREE and easy to use. Just press the

Right ARROW button on your Remote to launch the TV Apps

dock and select the app you want.

NOTE: *The NFL.COM Fantasy Football TV App will begin

functioning two weeks before the start of the NFL season, and

will stop one week after season close.

PECIAL FEATURES

DIRECTV HD DVR RECEIVER USER GUIDE

DIRECTV’s Whole-Home DVR service is like having a DVR in every

room. Now even rooms with HD Non-DVR Receivers or Clients

can schedule and show recorded programs. Whole-Home provides

more ﬂexibility to the whole household with these beneﬁts:

Watch recorded shows in any room.

Start watching in one room, ﬁnish in another.

Record or delete shows from any room.

Record two shows at once, while watching two shows from

your Playlist.

Set your DVR from any mobile phone, tablet or computer.

NETWORK SET UP

Networking your HD DVR, HD Non-DVR Receivers and/or Clients

enables them to share content. This is typically done by a DIRECTV

installer during your installation appointment. To learn more about upgrade and eligibility requirements, go to directv.com/

wholehome. To get a quick understanding of how recorded content is shared by your household, skip to step 6.

NOTE: To access DIRECTV® Whole-Home DVR service functionality, you need a DIRECTV HD DVR Receiver (models HR20-HR23 with

DECA, HR24, HR34, HR44), an additional Whole-Home-capable Receiver (models H21 with DECA H24, H23 with DECA, R22 with

DECA, HR20-HR23 with DECA, H25, HR24, HR34, HR44) or Client (DIRECTV C31, C41, C41W; or other brand DIRECTV® Ready Client)

for each TV, a SWiM network, HD Access, DVR service and DIRECTV® Whole-Home DVR service. There is a limit of one remote

viewing per DVR at a time. For Whole-Home DVR to function, your Receivers should never have an Ethernet cable connected, unless

it is connected to a DECA. H24, H25, HR24, HR34, and HR44 Receivers should never have a DECA installed.

OME DVR SERVICE

CHAPTER 5 - EXTRAS & SPECIAL FEATURES

After your system is set up, see the following steps to personalize

your Whole-Home experience and take advantage of its many

great features and functionality.

-H

Once DIRECTV® Whole-Home DVR service is activated on your

account, press the LIST button on your Remote. The service

conﬁrmation message at right will display. Select Continue.

2. N

Now, give each Receiver or Client a name. We refer to this as

Location. The name must be 14 characters or less , and should

be easy to remember or associate with its location, such as

“Living Room.” You must be at the Receiver or Client to assign

its name.

To change a Location Name, press MENU, select Settings &

Help, then Settings, Whole-Home and then Name Location.

3. S

(

)

If the Receiver is an HD DVR, you’ll be prompted to set the

following Playlist sharing options during initial setup:

DIRECTV HD DVR RECEIVER USER GUIDE

Share Playlist

You can share the Playlist with other Receivers and Clients, or

not. For example, the HD DVR in your Den, can be set to share its

Playlist with the Mini Client in your Master Bedroom, but not with

the HD Non-DVR in your Kitchen.

Allow Deletion

Your HD DVR can be set to prevent another location from deleting

programs that were recorded by that HD DVR. In our previous

example, if the DVR in the Den is set to allow deletion From this

room only, any attempt to delete a program (recorded in the Den)

from the Master Bedroom or Kitchen would be prevented.

You can change sharing options at any time. Press MENU, select

Settings & Help, then Settings, Whole-Home and then Share

Playlist.

4. V

To view the Whole-Home status for all your connected HD DVRs,

press MENU, select Settings & Help, Settings, Whole-Home then

Status. This screen displays if DIRECTV® Whole-Home DVR service

status, as well as the Share Playlist settings for all networked HD

devices.

OME DVR SERVICE

CHAPTER 5 - EXTRAS & SPECIAL FEATURES

TIP: Adding a second HD DVR to your DIRECTV®

System increases your recording capacity. Don’t worry

about having to remember on which DVR you recorded

your shows. Whole-Home DVR service keeps things

simple by giving you a single, uniﬁed playlist of all your

recordings on any connected TV.

5. R

If you’re in a room with an HD DVR, and you’ve authorized

DIRECTV® Whole-Home DVR service, the program recording

process is unchanged.

If you’re in a room with an HD Non-DVR Receiver, once you

authorize DIRECTV® Whole-Home DVR service, you’ll be able to

request programs to record.

To record the show you’re currently watching, or to record

a highlighted program in the Guide, press the orange REC

(record) button. A message displays onscreen asking you to

select the HD DVR you would like to record on; then select

either Record Once to record the current episode, Record

Series to record the entire series or Do Nothing to cancel

your request.

NOTE: Non-DVR Receivers do not recognize the Remote

Control shortcut commands Record Series (press REC

button two times) or Cancel Recording (press REC

three times).

You can also schedule a recording from a program’s Info

screen. To record the program you’re currently watching, or

to record a highlighted program in the Guide, press the INFO

button and select Record Once or Record Series.

If your recording (requested from a Non-DVR Receiver)

conﬂicts with other recordings already scheduled on the

target DVR, a message will display stating that your program

cannot be recorded.

DIRECTV HD DVR RECEIVER USER GUIDE

NOTE: Only two locations can access a recorded

program at the same time (the HD DVR on

which the program was recorded and one other

location). If a third location tries to playback a

recording, a message will display explaining that

the program is not available.

Recordings can be deleted from any connected Receiver or

Client that has been set up to Allow Deletion. However, to

check the status of scheduled recordings on the To Do List or

to change the priority of a series you’ve scheduled to record,

go to the HD DVR, press MENU and select Recordings, then

Manage Recordings for options.

6. W

By networking your devices, the recordings from all the HD DVRs

in your household are combined into a “shared” Playlist. The

shared Playlist is accessible by all networked Receivers and

Clients, including non-DVRs. To access the Playlist, press the

LIST button on the remote control, or press MENU, then select

Recordings, then Playlist. Highlight a show and press SELECT to

play. If you’ve already watched part of the show in another room,

you can select Resume to pick up where you left off. You can use

any of the DVR control buttons such as PAUSE, FFWD, ADVANCE,

etc, while watching your recorded show.

You can limit access to programs with Parental Controls.

See “Parental Controls” in Chapter 6 for details. Your Parental

Control settings restrict access to both recorded and live

programs. Parental controls must be set at each Receiver.

To delete a program from your Playlist, use the arrow keys to

highlight the desired show and press the RED button. You’ll then

be asked to conﬁrm the deletion.

IE™ HD DVR & MINI

CHAPTER 5 - EXTRAS & SPECIAL FEATURES

The DIRECTV Genie family of HD DVRs and Clients delivers the

most advanced, versatile and cost effective HD experience from

DIRECTV. The Genie HD DVR (HR34, HR44 and above), together

with the Genie Minis (wired and wireless) and/or DIRECTV® Ready

TVs, can serve your entire home, and allows you the ﬂexibility to

watch TV however and wherever you choose.

Genie Enhances Your Whole-Home Setup

Adding a Genie HD DVR to your Whole-Home network will extend

its features and functionality. When connected to other HD

Receivers as the main Receiver of your Whole-Home network,

the Genie HD DVR can stream recordings to four active rooms

simultaneously (with up to three Clients).*

For more information about the Genie family of HD DVRs and Minis

Clients, please see Chapter 7, “Genie HD DVR”.

NOTE: *The Genie HD DVR will work with any other DIRECTV

HD DVRs, HD Receivers and Clients that are connected to and

compatible with Whole-Home service, so you can play, pause,

rewind and delete recorded content that’s on your Genie DVR from

any room in the house. However, you will not be able to record

content to the Genie from another HD DVR.

NOTE: For a complete list of compatible DIRECTV Ready devices,

Receivers, Clients and required services, visit directv.com/Genie.

DIRECTV HD DVR RECEIVER USER GUIDE

™

With DIRECTV Mobile Apps, your favorite TV shows, movies

and more are just a tap away on your iPhone®, iPad®, Android™

Phone or Android™ Tablet. Get more options for enjoying your

entertainment beyond the TV, in and out of your home. All you

need is an Internet-connected HD DVR and a DIRECTV online

account.

KEY BENEFITS & FEATURES

Browse thousands of PPV and On Demand titles available on

your TV and mobile devices, and scan the interactive Guide

without interrupting your current show. Use Smart Search on

your mobile device just like you do on your Receiver.

Stream live TV channels on your device in any room of

your home, and stream a selection of content while on the

go.* Stream On Demand programs from HBO®, STARZ®,

SHOWTIME® and other networks. Order PPV programs from

your mobile device to watch wherever you like.

*Only select networks available for live streaming functionality and are subject

to change at any time.

Please refer to the “NOTE” on page 82 for more details.

iPad is a registered trademark of Apple, Inc.

Android is a trademark of Google Inc.

TV™ MOBILE APPS

CHAPTER 5 - EXTRAS & SPECIAL FEATURES

Use your mobile device as a remote control for your DVR and set

recordings from anywhere. (See Chapter 4, “Recordings”.) Use

your mobile device to access your Shared Playlist across all your

DVRs with Whole-Home service.

SPORTS ON THE GO

DIRECTV’s special sports-optimized features and dedicated

football app keep sports fans entertained and informed, wherever

they are.

View scores & stats, and custom-ﬁlter the teams and sports you

follow.

For subscribers of NFL SUNDAY TICKET MAX, this free app

allows you to watch games live, get scores & stats, track your

NFL.com fantasy league and favorite players, and receive

customized highlight alerts, all on your tablet or mobile phone.

Please refer to the “NOTE” on page 82 for more details.

DIRECTV HD DVR RECEIVER USER GUIDE

™

DIRECTV™ VOICE SEARCH

Discover content and control your entertainment experience

on your smart phone using your voice. Part of the DIRECTV for

iPhone® and the DIRECTV for Android™ Phone apps, DIRECTV’s

voice-activated search understands what you mean and ﬁnds

what you’re looking for. Simply tell it what you want, whether it’s

searching for a movie or show, scheduling a recording, sending

Remote commands or other tasks.

For complete details, downloads, a list of compatible devices

(sold separately), and instructions for DIRECTV Mobile Apps and

the NFL SUNDAY TICKET mobile app, please visit

directv.com/mobileapps.

Visit directv.com/voice for a complete list of phones (sold

separately) and operating system versions supported for the

DIRECTV Voice feature.

NOTE: Functionality varies by compatible device and

location. Only select networks corresponding to your

package selection are available for live streaming and may

vary by location and device. Additional charges may apply.

In-home live-streaming feature requires home-based Wi-Fi

connection and Internet-connected HD DVR.

Out-of-home viewing requires high-speed internet

connection. All functions and programming subject to

change at any time. Data charges may apply.

Certain remote mobile device control functions require

a standard DIRECTV remote. Tablet remote control

functionality requires a home WiFi connection. The mobile

App requires Internet access and directv.com login.

Internet connections may vary. In rare instances, scheduled

recordings may not be recognized. Visit directv.com/

mobileapps for complete details.

Use of the DIRECTV mobile apps are licensed under

DIRECTV’s current End User License Agreement.

Use of the DIRECTV mobile apps are also subject to

DIRECTV’s privacy policy and other legal policies, including

DIRECTV’s Customer Agreement for users who are

DIRECTV customers.

Supported receivers: H21 and above, R22, and HR20

and above.

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CHAPTER 6 - SETTINGS & HELP

DIRECTV HD DVR RECEIVER USER GUIDE

Press MENU, select Settings & Help, then Settings to review or

change your system settings. These include: audio options, video

format, TV resolution, network setup, remote control setup and

more.

INFO & TEST

Select Info & Test to display the System Info & Test screen. Select

Run System Test to initiate a test of the tuners, Receiver ID and

phone line.

NOTE: Running the System Test will interfere with live TV and any

current recordings.

Select More System Info to review your basic system information

such as Receiver model, Receiver ID, access card number,

software version, etc.… as well as, current Receiver settings. This

information can be useful during troubleshooting.

DISPLAY

Select Display to access the following options: Preferences,

Video, TV Ratio, TV Resolution, Captioning or Clock. Before you

get started, you may want to review Appendix 5, “About High-

Deﬁnition”, which describes HD formats and resolutions.

SET

8585

These are user interface display settings which include:

Recording Tips: Turn On or Off helpful tips that display onscreen

whenever you schedule a recording.

Guide HD Channels: Choose whether you want the Guide to show

HD channels and their duplicate SD channels or to hide the SD

duplicates.

Guide shows: Select whether you want the ﬁrst press of the

GUIDE button to take you directly to the Program Guide or to go to

the category ﬁlter ﬁrst.

Language: Select your preferred onscreen text language.

Scrolling Effects: Turn scrolling effects ON or OFF. This affects

the appearance of large text areas when they scroll.

Banner Time: Set the Channel Banner time to determine how

quickly the banner disappears after moving to a new channel.

NOTE: To change your screen format and resolution temporarily,

press INFO on your remote, select Audio/ Video from the Channel

Banner and select Change Resolution & Format.

Set your preference for the following screen options: Native,

Screen Format and Bar Color.

Native: You can turn Native Mode ON or OFF. When Native Mode

is ON, your TV auto-changes to match the resolution of the

SETTINGS

CHAPTER 6 - SETTINGS & HELP

DIRECTV HD DVR RECEIVER USER GUIDE

program coming into the Receiver. For example, if Native Mode is

ON and a program is being broadcast in 480p, your High-Deﬁnition

Receiver prompts the TV to show it in that same format. If the next

program changes to 1080i, the Receiver tells the TV to change to

that format. Native Mode slows down the system’s response time to

channel changes since the Receiver and TV must adjust the picture

resolution at every channel change. Because of this, the default

setting is OFF. When Native Mode is OFF, your Receiver will display

the program at the highest resolution set on the TV Resolutions

screen.

Screen Format: When a program is broadcast in a format that does

not exactly ﬁt your TV screen, your Receiver will automatically size

the picture. Screen Format options include Original Format, Pillar

Box (Widescreen 16:9 HDTVs only), Letterbox (Standard 4:3 TVs only),

Stretch and Crop:

If you’re watching a widescreen movie on a Standard 4:3 TV, you

may want to choose Letterbox which places bars on the top and

bottom of the screen.

If your HDTV is 4:3 aspect ratio, you may want to Crop or cut

off the content at the left and right side of the screen while

preserving the proportion of the picture that remains.

You can also Stretch the picture vertically or horizontally to ﬁll up

the screen.

Bar Color: Select the Bar Color option to set the color of the bars

displayed when you view programming in Letterbox or Pillar Box

modes.

Set the aspect ratio that matches your TV. Options are Standard 4:3

or Widescreen 16:9.

SET

8787

Select the resolutions your TV can support so your Receiver can

pass the proper signal. To ﬁnd the resolutions your TV supports,

check the User’s Guide that came with your TV. If you select a

resolution your TV doesn’t support, the Receiver will reset the

resolution after a few seconds.

Select Captioning to turn closed captioning ON or OFF, and to

select the font style, size and color for the display of captions.

Select Clock to set your time zone and whether you want the

Receiver to show Daylight Savings time or not.

SETTINGS

CHAPTER 6 - SETTINGS & HELP

DIRECTV HD DVR RECEIVER USER GUIDE

AUDIO

Select Audio to make a persistent change to your audio settings.

Audio options include:

Language: Select your preferred audio language, i.e. English,

Spanish, Chinese, etc.

Sound Effects: Select the volume of sound effects.

Dolby® Digital*: Select ON or OFF for Dolby Digital audio output

to enable or disable a surround sound system.

HD Channels include 5.1 surround sound when available from the

programmer. Additional equipment is required and sold separately.

NOTE: Not all TV programs deliver Dolby Digital 5.1 audio. Look

for the Dolby Digital icon in the program description and Channel

Banner.

* Manufactured under license from Dolby Laboratories. Dolby and the double-D

symbol are trademarks of Dolby Laboratories.

NETWORK SETUP

Select Network Setup to set up and test your DVR’s connection to

the Internet. See Appendix 4, “Get Connected” for details.

SET

8989

REMOTE CONTROL

Select Remote Control to display the Remote Control setup

screen. Then select from the Program Remote, IR/RF Setup,

Receiver Mode and Advanced Setups options.

For DIRECTV Universal Remotes only: When the MODE switch

on your Remote is in the left-most position, it controls your

DIRECTV Receiver. However, you can also program the AV1, AV2

and TV positions to control other equipment such as your TV,

DVD, VCR or Stereo.

Follow the step-by-step instructions to set your Remote to

control your TV or other A/V equipment, such as a DVD player

or surround sound system. For best results, it is helpful to

know the model number and brand of your equipment. To clear

current AV1, AV2 and TV settings, select Program Remote and

then Reset Remote.

Certain remote control models feature Radio Frequency (RF)

capability. DIRECTV’s new Genie Remote (black & white design)

is both Infra Red (IR) and RF capable, but you must select the

mode you want. Otherwise, you will need to refer to the model

number printed on the top left corner of your DIRECTV Remote

Control to conﬁrm its Remote type. A letter “R” at the end of the

model number (which may be followed by other letters) indicates

that the remote supports RF. If no letters follow the number, the

SETTINGS

CHAPTER 6 - SETTINGS & HELP

DIRECTV HD DVR RECEIVER USER GUIDE

remote works in IR mode only. Please refer back to Chapter 1,

“Using Your Remote Control” for detailed information.

NOTE: While the newer Genie (HR34, HR44 and above) HD DVRs

are RF-capable, previous model DIRECTV Receivers may also be

RF-capable.

To change your remote method of transmission from IR signals

to RF, select Settings, then Remote Control and then IR/RF

Setup. While IR transmission requires a clear line of sight to

the front of the Receiver, RF transmission lets you put your

Receiver inside a cabinet or behind solid doors and still be able

to command it from up to 200 feet away.

Select Receiver Mode if you want to use one remote to command

a second DIRECTV® Receiver.

Use this option to set up your remote to control 3 or more

Receivers in one room.

SATELLITE

This option is used by installers when your system is initially

set up; you should not have to use it. However, you can use this

screen to view your Receiver’s satellite signal strength\or to

repeat the satellite setup procedure.

SET

9191

The Antenna Setup option can be used to display channels

received via your off-air antenna in the Guide. You must have an

off-air (terrestrial) antenna connected to your HD DVR Receiver.

Not all HD DVR’s have a built-in off-air tuner.

WHOLE-HOME

If you’re using DIRECTV® Whole-Home DVR Service, you can use

the Whole-Home settings to set or change your Playlist Sharing

preferences, or to create or change the names of each Receiver

or Client location. To learn more, read “DIRECTV® Whole-Home

DVR Service” in Chapter 5 or “Genie HD DVR” in Chapter 7,

respectively.

POWER SAVING

Some DIRECTV Receivers are Energy Star certiﬁed, meaning

they include features that reduce power consumption. The Power

Saving option automatically puts these Receivers into Standby

mode when there is no activity on your Remote for 4 hours. When

the feature is ON, a message will display to warn you before the

Receiver goes into Standby mode.

SETTINGS

CHAPTER 6 - SETTINGS & HELP

DIRECTV HD DVR RECEIVER USER GUIDE

RESET

The Reset screen lets you Restart the Receiver, reset to factory

defaults, or reset everything.

Restart Receiver is the same function as pressing the red reset

button behind the access card door on the front of the Receiver.

This option does not affect your settings and scheduled recordings.

Reset Defaults erases all of your personal preference items,

such as Parental Controls, Favorites, language and scheduled

recordings. It restores the Receiver conﬁguration to factory

settings.

Reset Everything completely erases everything from system

memory, except for satellite dish settings, and starts up like a

new Receiver.

WARNING: All your recordings will be erased from the hard

drive!

NOTE: If Parental Controls are locked, you must enter your

password to reset the Receiver.

SET

9393

NTAL CONTROLS

To review or update your Parental Controls settings, press

MENU, select Settings & Help, then Parental Controls. You can

also access Parental Controls by pressing INFO, then selecting

Parental, then Parental Controls.

Parental Controls enable restrictions to be placed on

programming as well as certain actions, and requires a

passcode to change the restrictions. Whether you want to block

access to mature content, limit spending amounts, or restrict the

number of TV viewing hours, you have total control for the whole

household. The system default is “unlocked” for all categories.

CHAPTER 6 - SETTINGS & HELP

DIRECTV HD DVR RECEIVER USER GUIDE

LOCK NOW

After setting the restrictions you want (see below for options),

choose Lock Now from the left menu. You’ll be asked to create

a passcode. This passcode will be your entry to unlocking and

adjusting the limits in the future.

UNLOCK NOW

When Parental Controls are locked, a message appears if you

try to tune to a restricted program, explaining why the program

is blocked. To temporarily unlock a particular program, select

Unlock Now and enter your passcode. Multiple entries aimed at

guessing the passcode are thwarted by a time delay; each invalid

passcode entered lengthens the delay for subsequent entry by

one second.

For more unlock options, press MENU, select Settings & Help

then select Parental Controls. Various options for removing

restrictions temporarily or permanently will appear. Select one

and enter your passcode. You can also unlock Parental Controls

by pressing INFO while watching TV. Select Parental then Unlock

All and enter your passcode.

NOTE: If you have Parental Controls set and temporarily

unlocked, turning the Receiver off will turn Parental Controls

back on.

PARE

9595

RATINGS LIMITS

Set rating limits for Movies, TV and Other (unrated) shows. From

the left menu, select Rating Limits then select either Movies, TV

or Other.

Select the button next to the overall ratings limit you wish

to impose. Brief descriptions of the ratings appear for your

guidance.

Highlight and select the TV ratings limit you desire. In addition

to allowing or blocking shows by TV rating (i.e. TV-MA), you

can also set ratings limits for particular types of content such

as Fantasy Violence (FV), Dialogue (D), Language (L), Sexual

Content (S) and Violence (V). A description of each content type

displays when highlighted.

r Sh

Highlight and select the box to toggle the setting between Allow

No Rating and Block No Rating. If you choose Block No Rating,

programming that has no rating, such as news and sports, will

not display.

NTAL CONTROLS

CHAPTER 6 - SETTINGS & HELP

DIRECTV HD DVR RECEIVER USER GUIDE

ADULT CHANNELS

Hide adult channels in the Program Guide, Manage Recordings

screens, and when channel surﬁng. Select Adult Channels, then

highlight and select the box to toggle between Hide Adult and

Show Adult. This action also hides the Adults Only icon in the

Search & Browse screen.

CHANNEL BLOCKS

Prevent children from viewing pre-selected channels with the

Channel Blocks feature. Scroll down the channel list and select

those you wish to block. You can also key in channel numbers or

use Block All or Allow All to save time.

WEB VIDEOS

Prevent children from viewing videos from the Internet. Select

Web Videos, then highlight and select the box to toggle between

Block Web Videos and Allow Web Videos.

PARE

9797

SPENDING LIMITS

Limit the amount that can be spent on each Pay Per View

purchase. Select Spending Limits. Then enter your preferred

spending dollar limit using the numbers on your Remote.

VIEWING HOURS

Specify days and times when TV watching is allowed in your

household. Select Viewing Hours, then select the start times and

durations for viewing. You can set hours based on “school nights”

— Monday-Thursday – and/or weekend nights—Friday-Saturday,

and Sunday.

NTAL CONTROLS

CHAPTER 6 - SETTINGS & HELP

DIRECTV HD DVR RECEIVER USER GUIDE

Create lists of your favorite channels. Use your list to see only

those speciﬁc channels listed in the Guide as well as when you’re

channel surﬁng in live TV. You can create up to two custom lists

on your Receiver. You can also choose Channels I Get to see only

the channels that are in your DIRECTV programming package.

Press MENU on your remote, select Settings and Help then

Favorite Channels. If you haven’t created a Favorites list, the

Setup Custom 1 and Setup Custom 2 options will be displayed.

Select the one you want and follow the onscreen instructions to

create and name your list.

Selecting a Favorites list makes it active and hides the display of

all other channels in the Guide. From the Guide, press the DASH

key on your Remote, select Favorites and then select the list you

want to make active. The name of the currently selected Favorites

list is displayed in the bottom left of the Guide screen so you

always know which list you are using. To restore the display of all

channels, press the DASH key while in the Guide, select Change

favorites list, then select All Channels.

9999

HELP

HELP provides information about your Receiver and its

functionality, features, and more, as well as step-by-step

instructions and frequently asked questions (FAQs). Press MENU,

select Settings & Help, then select Help.

Select a category folder to view its contents, then select a topic

from the list for detailed information.

You can also view self-help videos on Channel 1 and ﬁnd

answers to all your questions on DIRECTV’s Online Answer

Center at www.support.directv.com.

CHAPTER 6 - SETTINGS & HELP

100

DIRECTV HD DVR RECEIVER USER GUIDE

101

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CHAPTER 7 - GENIE™ HD DVR

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DIRECTV HD DVR RECEIVER USER GUIDE

GEN

E™

The DIRECTV Genie HD DVR is the most comprehensive and

ﬂexible DVR experience from DIRECTV. It introduces a new

industry standard that provides HD DVR service in every room

without requiring additional HD DVRs. The Genie HD DVR

(models HR34, HR44 and above), together with Genie Minis

(C31, C41, C41W and above) or DIRECTV® Ready TVs, can

serve your entire home, and provides you and your family the

ﬂexibility to watch the content of your choice, on your own

schedules.

Use this chapter to learn about all the great features of

DIRECTV Genie HD DVR and Genie Minis.

GENIE HD DVR - KEY FEATURES

Record up to ﬁve programs simultaneously.

Store up to 200 hours of HD programming and 800 hours

of SD total on the 1TB (terabyte) hard drive. (Actual

recording capacity varies based on type of programming

being recorded.)

Watch two shows at the same time with Picture In

Picture.*

View live or recorded programming in up to four different

rooms simultaneously (Genie Minis required).

NOTE: *Picture in Picture is only available on the TV connected

directly to the Genie HD DVR.

Genie HD DVR

Record dierent shows

at once with one DVR.

Genie HD DVR

103

Genie lets you watch two programs on the same TV, live or

recorded, at the same time. While watching one program, press

the INFO button on your remote. Select PIP. The program you’re

currently watching moves into a smaller window on your screen.

The larger video is the active program and can be controlled

by your remote. To switch between programs, press the DOWN

ARROW.

To change the position of the smaller window, press INFO on

your remote. Select PIP and choose a position from the options

provided.

NOTE: Picture in Picture is only available on the TV that is

connected directly to the Genie HD DVR (models HR34, HR44

and above).

GENIE MINI - KEY FEATURES

Watch and manage recorded programming from any room.

Pause and rewind live or recorded TV from any room.

Access On Demand content, TV Apps and other HD DVR

features from any room.

IE™ HD DVR

Genie Mini Client

CHAPTER 7 - GENIE™ HD DVR

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DIRECTV HD DVR RECEIVER USER GUIDE

GEN

E™

SHARE PROGRAMS BETWEEN ROOMS

The Genie HD DVR can be conﬁgured two ways to share content

across your home:

1. As part of a Whole-Home DVR network - Genie enhances

your current Whole-Home setup. When connected to

other HD Receivers as the hub of your Whole-Home DVR

experience, Genie allows you to stream recordings to four

active rooms simultaneously (up to three Whole-Home

Clients).*

2. In a Client-Server setup - with Genie Minis, DIRECTV® Ready

TVs or other RVU-capable devices in your home. RVU is a

technology that allows you to connect certain TVs, devices,

and DIRECTV Clients to your Genie HD DVR, without adding

a full-featured DIRECTV Receiver. Please see next page for

details.

NOTE: *The Genie Receiver will work with any other DIRECTV

HD DVRs, HD Receivers and Clients that are compatible with

Genie and Whole-Home service, so you can play, pause, rewind

and delete recorded content that’s on your Genie HD DVR from

any room in the house. However, you will not be able to record

content to the Genie from another HD DVR.

105

GENIE AS A MEDIA SERVER

You can use your Genie HD DVR as a media server. Any DIRECTV

Genie Mini, or DIRECTV® Ready TV or RVU-enabled device lets

you watch TV via your Whole-Home DVR Network.

Start watching a show in one room, press EXIT on your

remote, then resume watching in another.

Pause or rewind live programming in any connected room.

Schedule, watch or prioritize recordings from any room.

NOTE: Your Genie HD Receiver includes ﬁve (5) tuners. A tuner

is used whenever you watch or record a program. For example,

if two rooms are watching live TV, three tuners are available for

recording. Watching a recorded program does not require

a tuner.

Limit of three remote viewings per Genie HD DVR at a time.

See your DIRECTV Ready TV’s User Guide for more information

on connecting to the Genie HD DVR. You will need to activate the

DIRECTV Ready TV by calling DIRECTV at 1.800.531.5000.

IE™ HD DVR

CHAPTER 7 - GENIE™ HD DVR

106

DIRECTV HD DVR RECEIVER USER GUIDE

GEN

E™

CONNECTING CLIENTS

You may register up to eight Clients per Genie HD DVR; these may be Genie

Minis (C41, C31, C41W and above), or DIRECTV® Ready TVs.

Before connecting and activating Clients, your Genie HD DVR must be set

up, activated, and functioning.

To begin, connect, plug in and turn on the Client. Once it detects the Genie

HD DVR, it will prompt you to enter a PIN. On your DIRECTV HD DVR, press

MENU, then select Settings & Help, then Settings. Select Whole-Home

from the left menu, then select Manage Clients. Note the PIN shown on the

Manage Clients screen, and do not exit the screen!

On the Client, enter the PIN you received from the Genie HD DVR using the

remote. Select Done on the conﬁrmation screen. The Create a Location

screen displays. You may add a new location, or replace a location. Select

the appropriate option and follow the onscreen instructions.

Once the location has been set up, you have a choice of copying settings

from another location or accepting the DIRECTV defaults.

The following settings are copied from a server or Client to another Client:

Parental Control Settings

Favorite Channels

Display Settings

Clock

Language

Sound Effects

NOTE: The settings from any Client can also be copied to the Genie HD DVR.

NOTE: For more information on setting up, adding and moving Genie Minis

and other DIRECTV® Ready Clients, do a search on the DIRECTV online

Answer Center at http://support.directv.com/ or call 1.800.531.5000.

107

NETWORK

SWim ONLY

POWER INDIGITAL AUDIO

USBHDMI

A/V OUT

12 3 5 64

1. NETWORK SWM ONLY (models C41 and C31 only) – Connect a cable from a Single Wire Multi-Switch (SWM) to this port. This

is your SAT-IN connection.

2. A/V OUT – A combined 10-pin output that supports both audio and video. Your Genie Mini client comes with an A/V Out cable

for Component Video and RCA audio. An A/V Out cable for Composite Video and RCA audio can be purchased separately.

3. HDMI – Use this combination digital video and audio connector for the best picture quality. This is the recommended

connector for HD TV.

4. USB – USB 2.0 Port (For future use.)

5. DIGITAL AUDIO OUT COAXIAL – Use this digital audio connection for sound.

6. POWER – Your Receiver must be plugged in at all times to function properly.

WARNING: Use only the power supply (power cord) that came with your DIRECTV Receiver or Client. Failure to use the authorized

power supply may cause electric shock, ﬁre, bodily injury and/or property damage. If the power supply becomes damaged or needs

to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.

Your equipment may not look exactly like the model illustrated. This image has enlarged features for the purpose of clarity.

DIRECTV Genie™ Mini (C41, C31, C41W and above)

I B

L EX

PLE

CHAPTER 7 - GENIE™ HD DVR

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DIRECTV HD DVR RECEIVER USER GUIDE

109

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CHAPTER 8 - TROUBLESHOOTING & FAQS

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DIRECTV HD DVR RECEIVER USER GUIDE

RESET YOUR RECEIVER

A simple reset of the DIRECTV® HD DVR can solve many issues.

If you experience frozen audio or video, or a blank screen, or

the Receiver won’t respond to remote or front panel button

commands, try resetting your Receiver as follows:

Press the red RESET button behind the access card panel

door on the front of the your Receiver, then wait a few

minutes for Program Guide information to be acquired.

If you reset a Genie Mini and the problem persists, try

resetting the Receiver.

If the problems persist, try unplugging the power cord of the

Receiver for 15 seconds, then plug it in again.

REAUTHORIZE YOUR RECEIVER

If your Receiver displayed the message “722 - Service Expired,”

try reauthorizing your Receiver. On a computer, go to

directv.com/reauthorize, log in to your account, and follow the

onscreen instructions. You will need to be logged into your

account on directv.com to complete this process.

Running the System Test (at the end of this section) can also

help you diagnose and solve many common problems.

NOTE: Resetting your Receiver twice in a row will clear all

Guide data. It could take 48+ hours to reacquire all of it.

SELECT

ACTIVE INFO RES 480i 480p 720p 1080i

RESET

Reset Button

(Your equipment may not look exactly like the model illustrated.)

RES

111

LESHOOTING TIPS

SYSTEM SOFTWARE UPDATES

DIRECTV sends system automatic software updates to your

Receiver to improve performance and upgrade features and

functions. The Receiver will give you the option to download

software “now” or “later.” Software downloads take just a few

minutes and should be allowed to proceed when possible. When

a download is in progress, your system will temporarily become

unavailable. After the download, the Receiver may reset itself,

after which, you can resume using your DIRECTV system.

ONSCREEN MESSAGES

You may see an onscreen message similar to the one on the

right occasionally. The top line of the message provides a brief

description of the message purpose, while the second line

displays instructions to follow. Most onscreen messages contain

an error code in parentheses. Go to directv.com/troubleshooting

and select the corresponding onscreen error message for

solutions.

The sample message at the right displays when you try to view

to view a channel that is not in your programming package. In

this case, you must, call Customer Service at 1.800.531.5000 and

mention the error code number when prompted.

CHAPTER 8 - TROUBLESHOOTING & FAQS

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DIRECTV HD DVR RECEIVER USER GUIDE

RUN THE SYSTEM TEST

The System Test runs a basic diagnostics check on your DVR.

First make sure that:

1. All connections — jacks, cables, etc. — are in place correctly. See Appendix 2, “Connections for TV and Equipment” for

more information.

2. Remote control has working batteries.

3. The access card is inserted in the DIRECTV® Receiver.

Then follow these steps:

1. Turn on your TV and the DVR (if you have the Universal Remote, slide the MODE switch to DIRECTV position).

2. Press MENU, then select Settings & Help.

3. Select Settings then Info & Test.

4. Select Run System Test.

5. If your system does not pass the System Test, check any of these potential trouble areas: cabling, satellite dish position,

phone connection and access card.

6. If you continue to have problems, call DIRECTV Customer Service at 1.800.531.5000.

NOTE: Occasional ﬂuctuations in the phone line or satellite signal can give temporary false readings, therefore we recommend

running a system test several times before concluding there is a problem.

113

SKED QUESTIONS

Q: Wh

loss

sat

lite

nal, “fr

en”

or pict

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ng into

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pixe

The image on your screen is frozen, blocky, or you see a message that says, “Searching for Satellite Signal (x 771)”.

Possible Causes:

Severe weather (rain, snow, hail etc.) may cause this issue.

There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that blocks your line of sight to the satellite.

There may be a problem with the cables running from your satellite dish to your DIRECTV® Receiver.

If the picture is frozen, blocky, or pixelated, there may be a problem with the transmission from the source.

Solution:

Weather issues are usually temporary. Wait for the weather to clear and

your signal should return to normal.

If there are no weather problems in your area, reset your DIRECTV DVR

using the red RESET button behind the door on the front of the Receiver or

by unplugging the Receiver for 15 seconds and then plugging it back in.

Check all the connections on the back of your Receiver, starting with the

SAT-IN connection, and make sure they’re secure.

If the problem originates from the program source (for example, you see

the problem on one channel, but not on any others), wait for the channel to

resolve the issue.

If there are obstructions blocking the dish’s path to the satellite, you should

contact a professional to remove them, or a DIRECTV installer at 1.800.531.5000 to relocate your dish.

If your signal strength is lower than 70 (60 or lower on HD Receivers) in good weather, contact a professional installer to

realign your dish, or call DIRECTV at 1.800.531.5000.

Check Satellite (SAT-IN) Connections

Coaxial Satellite Cable

CHAPTER 8 - TROUBLESHOOTING & FAQS

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FRE

STI

Q: Why

een

, bl

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Your TV displays a blue, black, gray or snowy screen.

Possible Causes:

Your TV and/or your Receiver are not powered on.

The DIRECTV® Receiver and most TVs and VCRs let you toggle between different video sources. Your TV may be on a different

input source than what you are trying to view.

Your TV may not support the selected HD resolution from your Receiver.

Solution:

Check that the DIRECTV® Receiver and TV are both powered on.

If you don’t see the DIRECTV picture, verify your current TV input by turning the TV on and off. Most TVs display the input in the

upper right- or left-hand corner. If the input is set to something other than your DIRECTV Receiver, toggle through the inputs

with the input button on the DIRECTV Remote (if programmed) or TV Remote a your picture displays. (If the DIRECTV Remote is

not working for the TV, it may need to be programmed.)

If the TV Remote is not available:

1. Find the Input or Source button on your TV and press it. It may be on the front panel, sides, bottom, or top edges of your TV.

2. Slowly set the TV to each input option, one at a time. Sometimes it takes a second or two for the input to switch, so don’t

proceed too quickly.

3. Set the TV to whichever input displays a picture.

If you see a snowy screen and are using a coax connection to connect to the TV, make sure your TV is on channel 3 or 4.

Press the TV/VCR button on the VCR Remote or on the VCR’s front panel.

If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV® Receiver back on.

Check your connections and cables.

115

SKED QUESTIONS

Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not

support the 24 frame-per-second rate DIRECTV provides. Press the RES button on your Receiver’s front panel to change the

resolution to one your TV supports.

Q: Why

’t

y re

Possible Causes:

Weak batteries are the most common problem.

Trying to operate equipment other than your DIRECTV Receiver.

Remote sensor on the Receiver could be blocked.

Solution:

For the DIRECTV Universal Remote Control (RC65 and earlier models):

Check that nothing is between the Remote Control and the remote sensor.

Make sure the Remote is in DIRECTV mode. Slide the MODE switch on the Remote to the DIRECTV position so the Remote will

control the DIRECTV® Receiver.

If you are trying to operate a device other than the DIRECTV DVR

that you have programmed the Remote to control, make sure you

ﬁrst slide the MODE switch to the mode that is programmed for that

device (AV1 or AV2). The indicator light for the component you’re

trying to control should light up when you press a valid key for that

component. If it doesn’t, make sure the MODE switch is in the correct

position.

For All Remote Controls:

Check the batteries in the Remote. They may be weak, dead or installed incorrectly. Try replacing batteries.

If you’re entering a channel number that is less than four digits long, the Receiver might wait two seconds before tuning to

POWER

OPEN

GUIDE MENU REC

SELECT

POW

OWER

WER

Remote Sensor

Remote Battery Compartment

CHAPTER 8 - TROUBLESHOOTING & FAQS

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DIRECTV HD DVR RECEIVER USER GUIDE

the channel. Press ENTER after entering a channel number to tune immediately.

Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 6,

“Settings & Help: Settings: Remote Control” for instructions on how to program your remote to control other devices.

If the indicator lights on the remote control start ﬂashing, the batteries in the remote control are running low and should be

replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries,

you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a

month or more.

Q: Why won

’

my DI

V®

ecei

ent

on?

Your Receiver or Client won’t turn on with either the Remote or from the front panel.

Possible Causes:

Remote batteries have an insufﬁcient charge.

Receiver / Client or power strip is not plugged in to a power source, or power cord is not plugged in to the Receiver.

Wall outlet is not providing power.

Solution:

If your Receiver or Client won’t turn on, the problem may be with the device itself, or with the remote control. Please try the

following:

To Check the Receiver or Client (C31, C41, C41W and above):

Verify the detachable power cord is plugged into the back of the DIRECTV® Receiver or Client and the wall outlet.

Check the outlet or power strip to make sure it is “live” by plugging in something else.

Try plugging Receiver or Client into a different wall outlet.

Make sure the outlet is not controlled by a wall switch.

Unplug Receiver or Client for ﬁve minutes, and then plug it in again.

FRE

STI

117

If your Receiver or Client is plugged into a power strip, check the power strip and reset by pressing its reset button. Make

sure the Receiver or Client is plugged into a power strip outlet that has continuous power. Some power strips have energy

saving ports that only operate when a device is plugged in and powered on.

To Check the Remote:

Press the power button on the front panel. If your device turns on, the issue is with the Remote.

For the Universal Remote, make sure the MODE switch is in the left-most position (DIRECTV Mode), and press PWR (power

key) or press POWER button on the front panel of the Receiver. On the Genie Remote, this step is not necessary. See the

next bullet for more info.

Make sure remote batteries have sufﬁcient charge. For the Universal Remote, the green light should be solid green when

you press its PWR button. If the light blinks several times slowly, replace the batteries. If there is no light, make sure

batteries are inserted with the positive and negative ends in the proper positions. Otherwise, replace batteries. For the

Genie Remote, a low battery indicator is displayed on your Receiver when the batteries need to be replaced.

Make sure nothing is blocking the IR sensor on the Receiver. Remote must be pointed at Receiver, unless it is capable of RF

(as is the case with the Genie Remote) and has been set up as RF.

I see a

ge on

en t

t sa

, “Ple

e Call

ice x7

.” Wha

t’

Possible Causes

The channel you’re trying to watch may not be included in your programming package.

Your DIRECTV® Receiver may not have the programming information for this channel.

Solutions

If the channel is part of your programming package, try resetting your Receiver by turning it off and unplugging it. Wait 15

seconds, then plug it back in and turn it on.

If the channel is not part of your programming package, you can change your package online or call 1.800.531.5000.

Finally, try reauthorizing your Receiver. On a computer, go to directv.com/reauthorize and follow the onscreen instructions. You

will need to be logged into your account on directv.com to complete this process.

SKED QUESTIONS

CHAPTER 8 - TROUBLESHOOTING & FAQS

118

DIRECTV HD DVR RECEIVER USER GUIDE

Q: W

fre

e whil

ing Gu

/ d

from

atellite

While the Acquiring Guide Data or Acquiring Data From Satellite message is on the screen, progress freezes during download.

Possible Causes:

This may be normal. After ﬁve minutes, the screensaver will display.

Press any key on the remote to see the progress bar again.

This may happen if your satellite dish isn’t adjusted properly.

Solution:

If satellite data acquisition still does not move forward, press the RESET

button behind the access panel door on the front of the DIRECTV®

Receiver and wait for Program Guide information to be acquired.

Q: Why

deo

out

The audio track does not match the lip movements on the screen.

Possible Causes:

Problem with how the program was produced or how it was sent to DIRECTV for broadcast.

Your surround sound system may be out of sync, or may be set up incorrectly.

Solution:

Change the channel on your DIRECTV® Receiver. This may re-sync the audio.

Rewind the program for about 5 seconds, then fast forward to live programming.

Try replacing or switching the cables between your surround sound system and your DIRECTV Receiver. Refer to your

surround sound system’s manual for assistance.

FRE

STI

SELECT

ACTIVE INFO RES 480i 480p 720p 1080i

RESET

Reset Button

119

If the issue continues, reset your DIRECTV Receiver. Press the RESET button behind the access panel door on the front of the

DIRECTV Receiver. You can also press MENU, press SELECT Settings & Help, then Settings. Select the Reset item from the

left menu and follow the onscreen instructions.

Q: W

ere no

pict

You can see a picture from your DIRECTV® Receiver, but there is no sound.

Possible Causes:

A setting (such as mute or volume) may have changed on the Receiver or your TV.

The cables between your TV and the Receiver may not be connected properly, or there may be a problem with an external

stereo or surround sound system.

Verify that your surround sound system is working, if applicable.

Your TV may not support the selected HD resolution from your Receiver.

Solution:

Verify that the MUTE button is not activated on your Remote.

Raise or lower the volume. Did volume meter display on TV?

Test sound on your TV by changing the input to another source, such as a DVD player, game box, or antenna.

If connected to stereo or surround sound system, verify components are on and set to the correct mode, and that audio

cables are secure and connected correctly.

If the issue continues, reset your DIRECTV® Receiver. Press the RESET button behind the access panel door on the front of

the DIRECTV® Receiver. You can also press MENU, select Settings & Help, then Settings. Select the Reset item from the left

menu and follow the onscreen instructions.

Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support

the 24 frame-per-second rate DIRECTV provides. Also, many TVs do not support 480i. You may have to press the RES button

on your Receiver’s front panel to set the resolution to one your TV supports.

SKED QUESTIONS

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DIRECTV HD DVR RECEIVER USER GUIDE

Q: Wh

ial

ss;

nels

sing

rom

ide; c

nnel i

Gui

but I

can’t tune to

Your Program Guide is missing channels, or you are unable to use the Guide to tune to a channel.

Possible Causes:

The channels might be excluded from the Favorites list currently in use.

Your satellite dish may be incorrectly conﬁgured.

Your Receiver information may need to be refreshed.

Solution:

To change your Favorites List, press GUIDE on the Remote, then press the DASH [—] button and select Change Favorites List,

then All Channels.

Enter the channel number using the number pad on the remote control.

Check the dish type set in your Receiver’s preferences: Press MENU, select Settings & Help, Settings, Info & Test, then More

System Info. Check the Satellite Dish Type shown on the System Setup screen to see if it is correct. If not, select Satellite

from the left menu, then select Repeat Satellite Setup. Follow the steps. From the Satellite Dish Type screen, make sure the

proper dish type is selected.

To refresh your Receiver information, go to directv.com/reauthorize. You will need to be logged into your account on

directv.com to begin this process.

FRE

STI

121

Q: Why

oes

DIR

eiver

ff w

playi

Your Receiver turns off unexpectedly.

Possible Causes:

Excessive heat may have caused the Receiver to go into a standby state.

Electronic protection circuit may have been activated due to a power surge.

You may have blown a circuit breaker or be experiencing a power outage.

Parental viewing limits may have been activated on your DIRECTV® Receiver.

Solution:

Ensure that your Receiver has plenty of ventilation and that nothing is on top of the Receiver.

Wait 30 seconds for internal circuits to reset, then turn Receiver back on.

Consider using a line conditioner or surge protector.

Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected.

If parental limits are active, turn your DIRECTV® Receiver on again and enter your parental lock code when prompted.

Q: Why

oes

DIR

turn

chann

unex

ly?

Your Receiver changes to a different channel without a Remote command.

Possible Causes:

A scheduled recording may be about to begin, so the Receiver is changing channels to record the show as requested.

Your TV’s timer may have been activated.

SKED QUESTIONS

CHAPTER 8 - TROUBLESHOOTING & FAQS

122

DIRECTV HD DVR RECEIVER USER GUIDE

Solution:

Check your To Do List to see if there are other scheduled recordings. Press MENU, select Recordings, then Manage

Recordings, then To Do list.

Check your TV owner’s manual to turn off the TV’s timer.

Q: Why

een

There is no viewable video or image on the screen. Screen could be black, blue, grey or seem like the TV is off.

Possible Causes:

Your TV and/or your Receiver are not powered on.

Your Receiver may be hooked up to the TV incorrectly.

You may be on the wrong video source for your DIRECTV® Receiver.

You may be tuned to a channel that is not currently broadcasting, or that you don’t subscribe to.

Solution:

Check that DIRECTV DVR and TV are both powered on.

Read Appendix 2, “Connections to TV and Equipment” for instructions about connecting your Receiver.

Press the INPUT button on the white TV remote control to change video source. If you are using the Black & Universal Remote,

press ENTER and hold for three (3) seconds to bring up the TV INPUT to change the video source.

Try another channel and see if you have live video.

Press the POWER button on the front panel of the DIRECTV® Receiver.

Press the red RESET button behind the door on the front panel of the Receiver.

The program may have been blocked by Parental Locks.

FRE

STI

123

Q: Why is Caller ID no

Caller ID information isn’t showing on your TV screen when phone calls come in.

Possible Causes:

You don’t subscribe to Caller ID service through your local phone company.

The Caller ID feature in your DIRECTV® Receiver is turned off. See “Caller ID” in Chapter 5.

You are using a wireless phone jack, which usually will not transmit Caller ID information.

Solution:

Contact your local phone company to subscribe to Caller ID service.

Turn on Caller ID notiﬁcation. Press MENU, select Extras, then Caller ID, then Turn On Notices.

Verify that your wireless phone jack transmits Caller ID information. If not, connect a standard phone cable to your Receiver

or replace your wireless phone jack.

Q: Why

n’

’

t a prog

I tr

to r

in the

Play

st s

een?

You wanted to record a program to watch later, but it is not listed in your Playlist.

Possible Causes:

Someone else may have prevented the recording or erased the program after it recorded.

The recording may have been cancelled due to a conﬂict with another program with higher priority in the Prioritizer.

The program may have been blocked by Parental Locks.

You may have deleted a Series recording. If you delete a Series by pressing RECORD on an episode in the Guide, you cancel

the entire series, not just the highlighted episode.

SKED QUESTIONS

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124

DIRECTV HD DVR RECEIVER USER GUIDE

Solution:

To see if the program was recorded then deleted, press MENU, select Recordings, then Manage Recordings, then in the left

menu, select History.

If the recording was cancelled due to a scheduling conﬂict, you will need to record the program again and if necessary you

will need to adjust the programming priority. See the “Manage Recordings: Series Manager” section in Chapter 4 for details.

Check the Parental Locks on your Receiver and TV. Adjust the content ratings, if necessary.

Q: I wa

ed t

cord

, but I

U

PHVV

VD\L

LW

QµLFWHGZLWKD

WKHUVFK

HG

reco

at do I

Your DIRECTV DVR can record up to two programs at once, or it can record one program while you watch another live program.

Possible Causes:

You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time.

There was an overlap in the programs you tried to record.

Solution:

If you tried to record three programs at once, or watch a live TV program with two others recording, you will need to decide

which recording to cancel.

If the overlap is a couple of minutes (for example, some networks occasionally start programs at 8:59 instead of 9:00 p.m.),

adjust your recording start and end time Recording Options. See the “Changing a Record Option” section in Chapter 4.

Someone else manually deleted the program.

The hard drive on your DVR is full. The program may not have recorded.

FRE

STI

125

Q: I re

rded a

rogr

but

rec

just

re t

so I mi

ed t

t of t

prog

Your recording stopped before the program or event ended.

Possible Causes:

The program you were trying to record may have started or ended early.

If you were trying to record a sporting event, the event may have run over its allotted time.

You may have had a recording conﬂict with a higher priority program.

Someone may have manually ended the recording.

Solution:

Try setting the end time of the recording in the Record Options so the recording ends one or two minutes later (or more, if

necessary). You may be able to record the same program again later in the week. Check the Program Guide for additional

showings.

For sporting events, you may want to extend the recording stop time 15 minutes or more to protect against overtime games.

If you had a priority conﬂict, try adjusting your start and end times. You may need to choose a different time slot to record a

program if the conﬂict continues.

Q: Why

I rec

d di

laye

in t

My Pl

st s

een, but del

ed bef

uld

tch it?

Your recording(s) were deleted before you had a chance to view them.

Possible Causes:

Someone else manually deleted the program.

The hard drive on your DVR is full. The program may not have recorded.

The Receiver may have deleted older recordings to make room for newer ones.

SKED QUESTIONS

CHAPTER 8 - TROUBLESHOOTING & FAQS

126

DIRECTV HD DVR RECEIVER USER GUIDE

You exceeded the allotted purchase or viewing time on a Pay Per View movie or event.

Bad weather may have caused a loss in signal. Your Receiver will automatically delete these incomplete programs.

Solution:

Delete some of the content on your DVR to make room for new recordings.

Change your recording options to keep programs until you delete them manually. See “Recording a Single Show” or

“Recording a Series” in Chapter 4 for details.

You can also change a recording you’ve already made to Keep Until I Delete. See “Managing My Playlist” in Chapter 4.

To avoid this in the future, you can change settings for recordings that you’ve set to occur in the future, but haven’t recorded

yet. Press MENU, select Recordings, then Manage Recordings, then To Do List, choose the show you want to change and

select it, select RECORD, press SELECT on Keep…, press SELECT on the Keep Until box to change it to I Delete, use the

ARROW button to move over to Update and press SELECT.

If you recorded a DIRECTV CINEMA movie or Pay Per View event, but did not watch it, the time which you are allowed to

purchase or watch it may have expired. To avoid this in the future, check your Pay Per View recordings in the My Playlist

screen for expiration dates.

Q: I’ve

eries

o I

t re

and

tiple co

of the same

Your DVR is getting full of duplicate recordings of the same program, or old episodes of the chosen show.

Possible Causes:

Your series is set to record both First Run and Repeat episodes.

The programmer may not provide enough details in the program description for your Receiver to determine whether the

program is a repeat.

Solution:

When you set up a series, make sure you select only the “First Run” option. This is the default for one-touch recording unless

you have changed your default recording settings.

FRE

STI

127

Q: Why

s/sc

t di

ying o

my T

Why

ee this

“This

or i

are

not

scr

cs,

s the RE

y on

the

ver

til this

ge n

nger

appe

s”.

When the Receiver resolution is set to 720p, 1080i, or 1080p, DIRECTV

screens and menus (user interface) will not appear on Standard Deﬁnition (SD) outputs. A message is displayed to notify you that

the resolution setting needs to be changed.

Possible Causes:

You have connected your Receiver to your TV using both a High Deﬁnition output (HDMI) and Standard Deﬁnition (SD) outputs

(S-Video, Component (Red/Yellow/White), or Coaxial) on the same Receiver.

You are using SD outputs (S-Video, Component (Red/Yellow/White), or Coaxial) and have the Receiver set to HD resolutions

such as, 720p, 1080i or 1080p.

Solutions:

Change the Receiver resolution to 480i or 480p by pressing the RES button on the front Receiver panel until 480i or 480p is selected.

Uncheck all resolutions except 480i or 480p on the TV Resolutions menu. Press MENU, select Settings, HDTV and then TV

Resolutions. Follow the onscreen instructions.

Turn Native Off. Press MENU, select Settings, HDTV, Video, then Native, and follow the onscreen instructions.

SKED QUESTIONS

SD Video Outputs

HD Video Outputs

CHAPTER 8 - TROUBLESHOOTING & FAQS

128

DIRECTV HD DVR RECEIVER USER GUIDE

129

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CHAPTER 9 - WARRANTY AND OTHER INFORMATION

130

DIRECTV HD DVR RECEIVER USER GUIDE

LIMITED 90

DIRECTV warrants your DIRECTV HD DVR (Model Number: HR20, HR21, HR22, HR23, HR24) or Advanced Whole-Home HD DVR

(Model Numbers: HR34, HR44 and above) and any included accessories against defects in material or workmanship for a period of

ninety (90) days after the date of acquisition.

WHO IS COVERED?

You must have proof of acquisition to receive warranty service. A receipt or other document showing that you acquired the product

is considered proof of acquisition. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER ACQUIRER OR ANY

PERSON RECEIVING THE DIRECTV HD DVR AS A GIFT FROM THE ORIGINAL CONSUMER ACQUIRER AND TO NO OTHER ACQUIRER

OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE

OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY.

WHAT IS COVERED?

Warranty coverage begins the day you acquire the product. For ninety (90) days from the acquisition date, at the option of DIRECTV,

the DIRECTV HD DVR will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed

necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be

responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace

the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the

product.

All products, including replacement products, are covered only for the original warranty period. When the warranty on the original

product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of acquisition, you pay

for the replacement of all parts, and for all labor charges.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT

APPLY TO YOU.

131

LIMI

-DAY WARRANTY

WHAT IS EXCLUDED?

Your warranty does NOT cover:

Labor charges for installation or setup of the product.

Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product.

Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control

of DIRECTV. Incidental or consequential damages resulting from the product. SOME STATES DO NOT ALLOW THE EXCLUSION

OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. Any modiﬁcations or

other changes to the product, including but not limited to software or hardware modiﬁcation in any way other than as expressly

authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing

software modiﬁcations, “hacks” or utilizing service access or “back doors” will void this limited warranty.

Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. A

product that has been modiﬁed or adapted to enable it to operate in any country other than the country for which it was designed,

manufactured, approved and/or authorized, or repair of products damaged by these modiﬁcations. A product used for commercial

or institutional purposes.

DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call.

The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited

to television programming, show information, Program Guide data, and scheduling information.

MAKE SURE YOU KEEP...

Please keep your receipt or other document showing proof of acquisition. Attach it to this User Guide (see page 10) and keep both

nearby. Also keep the original box and packing material in case you need to return your product.

BEFORE REQUESTING REPAIR SERVICE...

Please check the troubleshooting section of this Guide. This may save you a call to DIRECTV Customer Care.

CHAPTER 9 - WARRANTY AND OTHER INFORMATION

132

DIRECTV HD DVR RECEIVER USER GUIDE

TO GET WARRANTY SERVICE...

Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV.

A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service

or exchanged, you will receive a return authorization number. The representative will give you complete shipping details.

TO GET OUT-OF-WARRANTY SERVICE...

To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or

replacement of out-of-warranty products.

ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED

WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS

OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS

LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE

DIRECTV® Receiver. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY

EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV® Receiver.

SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS

WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

DIRECTV

2230 E. Imperial Hwy

El Segundo, CA 90245

1-800-DIRECTV

LIMITED 90

133

Safeguard your DIRECTV® System with the ultimate in professional technical service. For a low monthly fee, the DIRECTV

PROTECTION PLAN covers the components of your entire DIRECTV® System, giving you affordable peace of mind and

comprehensive support to ensure that you and your family enjoy nonstop DIRECTV® entertainment.

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9

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Your DIRECTV Limited Warranty provides certain remedies for this Receiver during the stated coverage term. The DIRECTV

PROTECTION PLAN provides comprehensive coverage for your DIRECTV® System, including*:

*Limitations and exclusions apply. Please visit www.directv.com/protection.

The DIRECTV PROTECTION PLAN is offered by Asurion Service Plans, Inc. in all states except Florida (in which Asurion Service

Plans of Florida, Inc offers the plan) and underwritten by Continental Casualty Company. Pricing, terms and conditions of the

DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing.

DIR

ROTECTION PLAN

YOUR BENEFITS INCLUDE:

• COMPLETE SYSTEM COVERAGE. Every DIRECTV Receiver in your home... plus remotes, satellite antenna wiring,

connectors, switches, and dish antenna alignments.

• Power surge protection.

• No hassles, service around the clock. Call 24 hours a day, 7 days a week... our technical specialists are ready and

are dedicated exclusively to you!

• Fast and convenient repair service when you need it. Save money should you need a service technician to come to

your house.

• Professional expertise and experience, on the phone and in your home... whenever you need us.

CHAPTER 9 - WARRANTY AND OTHER INFORMATION

134

DIRECTV HD DVR RECEIVER USER GUIDE

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause

harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible Party:

DIRECTV

2230 E. Imperial Hwy

El Segundo, CA 90245

1-800-DIRECTV

• Trade Name: DIRECTV

• Type of Equipment: DIRECTV Satellite Receiver

• Model Number: H44, HR34, HR44, HR54, C31, C41, C41W, C61K, and later models.

Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules.

This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or

more of the following measures:

• Reorient or relocate the receiving satellite dish antenna.

• Increase the separation between the equipment and the DIRECTV Receiver.

• Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC C

135

• CAUTION: Changes or modiﬁcations not expressly approved by the manufacturer responsible for compliance could void the

user’s authority to operate the equipment.

The user may ﬁnd the following booklet, prepared by the Federal communications Commission, helpful: “How to Identify and

Resolve Radio and TV Interference Problems”. This booklet is available from the U.S. Government Printing Ofﬁce, Washington,

DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certiﬁed to comply with

Class B limits may be attached to this device. Operation with non-certiﬁed peripherals is likely to result in interference to radio and

TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or

other Class B certiﬁed device.

This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this equipment is a

label that contains a product identiﬁer in the format US:AAAEQ##TXXXX.

If requested, this information must be provided to your telephone company. This equipment uses the following USOC Jack: RJ11C.

A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable

FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product.

It is designed to be connected to a compatible modular jack that is also compliant.

See installation instructions for details.

The REN (Ringer Equivalence Number) is used to determine the number of devices that may connect to a telephone line. Excessive

RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum

of the RENs should not exceed ﬁve (5.0).

To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local

telephone company. The REN for this product is part of the product identiﬁer that has the format US: AAAEQ##TXXXX. The digits

represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3).

If this DIRECTV® Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary

discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as

soon as possible. Also, you will be advised of your right to ﬁle a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper

functioning of your equipment. If they do, you will be notiﬁed in advance in order for you to make necessary modiﬁcations to

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DIRECTV HD DVR RECEIVER USER GUIDE

maintain uninterrupted service. Connection to party line service is subject to state tariffs. Contact the state public utility commission,

public service commission or corporation commission for information.

If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address

and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you

disconnect the equipment until the problem is resolved.

DIRECTV

2230 E. Imperial Hwy

El Segundo, CA 90245

1-800-DIRECTV

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this DIRECTV Satellite

Receiver does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your alarm

company, telephone company or a qualiﬁed installer.

DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components.

We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies

report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC

power sources.

FCC RF Radiation Exposure Statement

MPE/SAR/RF Exposure Information. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled

environment.

This equipment was veriﬁed for RF exposure and found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RF

exposure requirements.

WARNING: While this equipment is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must be

maintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meet

the FCC RF exposure guidelines. Making changes to the antenna or the equipment is not permitted. Doing so may result in the

equipment exceeding the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with any

other antenna or radio transmitter.

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137

THE DIRECTV® RECEIVER INCORPORATES SOFTWARE WHICH IS OWNED BY DIRECTV OR ITS THIRD PARTY LICENSORS (the

“Software”). BEFORE USING THE RECEIVER PLEASE READ THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY

NOT USE THE RECEIVER AND SHOULD IMMEDIATELY RETURN THE RECEIVER TO DIRECTV OR YOUR SUPPLIER. THESE TERMS

ALSO APPLY TO ANY MODIFICATIONS, UPDATES OR SUPPLEMENTS TO THE SOFTWARE PROVIDED

TO YOU.

A. License Grant and Conditions

DIRECTV grants you a non-exclusive, non-transferable, limited license to use the Software solely in executable code form and

solely as integrated with, incorporated into, and in conjunction with the Receiver. You must ensure that the copyright, trademark

and other protective notices contained in the Software are maintained and not altered or removed. The Software is protected

by copyright and other laws and international copyright and other treaties. All title and intellectual property rights in and to the

Software and all modiﬁcations, updates, enhancements and derivative works of the Software are owned exclusively by DIRECTV

or its licensors and you agree to execute any document reasonably requested by DIRECTV to evidence such ownership rights.

Certain third party software used in connection with the Receiver may be made directly available to you by the providers thereof.

The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the

Receiver is made available to you by DIRECTV following the written request to DIRECTV. Use of such Software is also subject to

the terms of any applicable agreement between you and each such provider. DIRECTV reserves the right to modify, supplement,

update and otherwise alter the Software via software download or other modiﬁcation procedures, and these terms will apply to

such Software as modiﬁed, supplemented, updated, and otherwise altered.

B. License Restrictions

You may not copy, modify or transfer the Software, or any copy thereof, in whole or in part. You may not reverse engineer,

disassemble, decompile or translate the Software, or otherwise attempt to derive the source code of the Software, except to the

extent allowed under any applicable law. Any attempt to transfer any of the rights, duties or obligations of this license agreement

is void. You may not rent, lease, load, resell for proﬁt or distribute the Software, or any part thereof. You may not export, transfer

or re-export the Software in violation of any applicable law. The Software may include some components that are covered by

“free software” licenses, open source licenses and other similar license use rights, which require such components to be used,

modiﬁed and/or distributed only under the terms of such licenses. Any such components are subject only to the terms of such

licenses, and not these Terms.

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DIRECTV HD DVR RECEIVER USER GUIDE

C. Ownership of Software and Reservation of Rights

The Software is licensed, not sold, to you for use only under the terms of this license agreement, DIRECTV is NOT transferring title

or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you. Except

as stated above, this license agreement does not grant to you any intellectual property rights in the Software.

D. Termination

These Terms are effective until terminated. You may terminate these Terms by returning the Receiver to DIRECTV or your supplier.

These Terms will terminate automatically without notice if you fail to comply with these Terms or any other agreement between you

and DIRECTV. Upon termination you must return the Receiver to DIRECTV or your supplier.

E. Disclaimer

THE SOFTWARE IS (TO THE EXTENT PERMITTED BY LAW) SUPPLIED “AS IS”. NEITHER DIRECTV NOR ANY OF ITS LICENSORS

EXPRESSLY MAKES OR PASSES ON TO YOU ANY WARRANTY OR REPRESENTATION ON BEHALF OF DIRECTV OR ITS LICENSORS

WITH RESPECT TO THE SOFTWARE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

(BUT NOT LIMITED TO) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR

PURPOSE, TITLE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT,

INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGE (INCLUDING LOSS OF PROFITS, LOST SAVINGS, LOSS

OF DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES) ARISING OUT OF THE USE

OR THE INABILITY TO USE THE SOFTWARE, EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES, OR FOR ANY CLAIM BY A THIRD PARTY. Some states or jurisdictions do not allow the exclusion or limitation of

incidental, consequential or special damages, so the above limitations may not apply to you.

)7KLUG3DUW\%HQH´FLDULHV

DIRECTV’S LICENSORS AND SUPPLIERS SHALL BE THIRD PARTY BENEFICIARIES OF THESE LICENSE TERMS, AS APPLICABLE.

YOUR USE OF THE RECEIVER CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS AND AGREE TO BE

BOUND HEREBY.

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G. Additional Information

Certain additional terms and information for the Software and certain third party software (including the text of licenses applicable

to any free, open source and other similar software that may be included in the Software) may be found in the DIRECTV website

located at www.directv.com, and the GNU website located at www.gnu.org.

H. GNU GPL and Open Source Software

Certain components of the Software may be subject to the GNU General Public Licence, Version 2, June 1991 (“GPL”), “free

software” licenses and other open source software licenses. The foregoing components of the Software are not and may not

be subject to the License Restrictions in Section B above. In compliance with the GPL, DIRECTV, its suppliers, or its third party

licensors, upon written request, will make the source code of the software, libraries and associated utilities it uses, together with

its modiﬁcations (if any), available to the public in source code form. You are free to use, modify and distribute the software and

any modiﬁcations as long as you comply with the terms of the GPL referred to above and other open source software licenses.

The license terms applicable to the GPL may be found in the DIRECTV website located at www.directv.com, and the GNU website

located at www.gnu.org, speciﬁcally at (http://www.gnu.org/licenses/old-licenses/gpl-2.0.html). To request a copy of the applicable

source code please write to DIRECTV at:

Attention: Vice President, STB Engineering

DIRECTV

2230 E. Imperial Highway

El Segundo, CA 90245

GNU GENERAL PUBLIC LICENSE

Version 2, June 1991

51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA

Everyone is permitted to copy and distribute verbatim copies

of this license document, but changing it is not allowed.

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Preamble

The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public

License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users.

This General Public License applies to most of the Free Software Foundation’s software and to any other program whose authors

commit to using it. (Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead.)

You can apply it to your programs, too.

When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure

that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code

or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do

these things.

To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights.

These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.

For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that

you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they

know their rights.

We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to

copy, distribute and/or modify the software.

Also, for each author’s protection and ours, we want to make certain that everyone understands that there is no warranty for this

free software. If the software is modiﬁed by someone else and passed on, we want its recipients to know that what they have is not

the original, so that any problems introduced by others will not reﬂect on the original authors’ reputations.

Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free

program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that

any patent must be licensed for everyone’s free use or not licensed at all.

The precise terms and conditions for copying, distribution and modiﬁcation follow.

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GNU GENERAL PUBLIC LICENSE

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION

0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may

be distributed under the terms of this General Public License. The “Program”, below, refers to any such program or work,

and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a

work containing the Program or a portion of it, either verbatim or with modiﬁcations and/or translated into another language.

(Hereinafter, translation is included without limitation in the term “modiﬁcation”.) Each licensee is addressed as “you”.

Activities other than copying, distribution and modiﬁcation are not covered by this License; they are outside its scope. The act of

running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on

the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.

1. You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you

conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all

the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this

License along with the Program.

You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange

for a fee.

2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and

distribute such modiﬁcations or work under the terms of Section 1 above, provided that you also meet all of these conditions:

a) You must cause the modiﬁed ﬁles to carry prominent notices stating that you changed the ﬁles and the date of any change.

b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any

part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.

c) If the modiﬁed program normally reads commands interactively when run, you must cause it, when started running for such

interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a

notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under

these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not

normally print such an announcement, your work based on the Program is not required to print an announcement.)

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These requirements apply to the modiﬁed work as a whole. If identiﬁable sections of that work are not derived from the Program,

and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to

those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which

is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other

licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.

Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to

exercise the right to control the distribution of derivative or collective works based on the Program.

In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program)

on a volume of a storage or distribution medium does not bring the other work under the scope of this License.

3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the

terms of Sections 1 and 2 above provided that you also do one of the following:

a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of

Sections 1 and 2 above on a medium customarily used for software interchange; or,

b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of

physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed

under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,

c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is

allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an

offer, in accord with Subsection b above.)

The source code for a work means the preferred form of the work for making modiﬁcations to it. For an executable work, complete

source code means all the source code for all modules it contains, plus any associated interface deﬁnition ﬁles, plus the scripts

used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not

include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so

on) of the operating system on which the executable runs, unless that component itself accompanies the executable.

If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent

access to copy the source code from the same place counts as distribution of the source code, even though third parties are not

compelled to copy the source along with the object code.

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4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt

otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License.

However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long

as such parties remain in full compliance.

5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify

or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore,

by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do

so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.

6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from

the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any

further restrictions on the recipients’ exercise of the rights granted herein. You are not responsible for enforcing compliance by

third parties to this License.

7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent

issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this

License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your

obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at

all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies

directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from

distribution of the Program.

If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is

intended to apply and the section as a whole is intended to apply in other circumstances.

It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of

any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which

is implemented by public license practices. Many people have made generous contributions to the wide range of software

distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or

she is willing to distribute software through any other system and a licensee cannot impose that choice.

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This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.

8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces,

the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation

excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License

incorporates the limitation as if written in the body of this License.

9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such

new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each

version is given a distinguishing version number. If the Program speciﬁes a version number of this License which applies to it and

“any later version”, you have the option of following the terms and conditions either of that version or of any later version published

by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever

published by the Free Software Foundation.

10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to

the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software

Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all

derivatives of our free software and of promoting the sharing and reuse of software generally.

NO WARRANTY

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT

PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER

PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT

NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE

RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU

ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR

ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR

DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR

INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR

LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS),

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EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

END OF TERMS AND CONDITIONS

How to Apply These Terms to Your New Programs

If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to

make it free software which everyone can redistribute and change under these terms.

To do so, attach the following notices to the program. It is safest to attach them to the start of each source ﬁle to most effectively

convey the exclusion of warranty; and each ﬁle should have at least the “copyright” line and a pointer to where the full notice is found.

This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as

published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of

MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should

have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc.,

51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.

Also add information on how to contact you by electronic and paper mail. If the program is interactive, make it output a short notice

like this when it starts in an interactive mode:

Gnomovision version 69, Copyright (C) year name of author

Gnomovision comes with ABSOLUTELY NO WARRANTY; for details type `show w’. This is free software, and you are welcome to

redistribute it under certain conditions; type `show c’ for details.

The hypothetical commands `show w’ and `show c’ should show the appropriate parts of the General Public License. Of course,

the commands you use may be called something other than `show w’ and `show c’; they could even be mouse-clicks or menu

items--whatever suits your program.

You should also get your employer (if you work as a programmer) or your school, if any, to sign a “copyright disclaimer” for the

program, if necessary. Here is a sample; alter the names:

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Yoyodyne, Inc., hereby disclaims all copyright interest in the program `Gnomovision’ (which makes passes at compilers) written by

James Hacker.

<signature of Ty Coon>, 1 April 1989

Ty Coon, President of Vice

This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine

library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use

the GNU Lesser General Public License instead of this License.

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DIRECTV HD DVR RECEIVER USER GUIDE

APPE

: S

GUIDED SETUP

If your Receiver was not professionally installed, or you have had to reset your Receiver for any reason, you will need to follow the

guided setup screens before starting DIRECTV service.

1. For the Universal Remote, make sure the MODE switch at the top of the Remote is set to DIRECTV, which is the far-left

position.

2. Press ON. The DIRECTV® Receiver will turn on. (Make sure your TV is also turned on!)

3. The ﬁrst screen will allow you to select a language. Using the arrow keys on the remote control, move to the language you

prefer and press SELECT.

4. Follow the onscreen instructions.

After these setup procedures are complete, you’ll see a message onscreen that says, “Acquiring Satellite Info”, as the Receiver

gathers information from the satellite for the onscreen Program Guide. Next, you’ll be given the opportunity to program your

remote to control other equipment such as your TV and/or DVD player. Just follow the screen instructions and you’ll be ready to

watch in no time!

ACTIVATE YOUR DIRECTV® SERVICE

Once all the setup processes are complete, all that’s left to do is activate your DIRECTV® service. Be sure to:

1. Have on hand your service address, social security number and a valid major credit card.

2. Note your Receiver ID and access card numbers. The Receiver ID is on a sticker behind the access card door on the front of the

Receiver, while the card number is on the access card itself. Use the Product Information page to note this information.

3. When you’re ready, call 1.800.531.5000 to choose the programming package that’s right for you and subscribe to

DIRECTV service.

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YOUR PHONE CONNECTION

Connecting your Receiver to a land-based telephone line saves you money. It allows you to purchase Pay Per View movies and

special events without calling DIRECTV® to order. It is required for sports package subscriptions and is also used to enhance

features on interactive channels. The Receiver uses a toll-free number once a month for a few minutes duration and is designed

not to interfere with your regular phone service. You will need an RJ11-type modulator jack (the most common type of phone jack).

If you disconnect the phone line, the Receiver will be unable to transact PPV purchases, and some interactive channel features will

be limited. If your Receiver is connected to the Internet, either directly or via a DIRECTV Home Network connection, you do not need

to be connected to a phone line. See “Your Internet Connection” below.

WARNING: Do not connect your Receiver to a digital PBX phone system — doing so may permanently damage your equipment and

void your warranty.

YOUR INTERNET CONNECTION

Connecting your DIRECTV Receiver to the Internet and your home network gives you access to the full range of DIRECTV features

and content like:

Thousands of free and premium On Demand titles, some almost a month before they are available on Netﬂix and other

streaming services.

TV Apps, including ScoreGuide, Weather, Social TV, and What’s Hot.

Pandora, Music & Photos, YouTube and more.

The instructions for connecting to a network vary depending on whether you have Whole-Home DVR Service or not. Please see

Appendix 4 for more information.

NOTE: For the most current options, beneﬁts and instructions for connecting your Receiver to the Internet,

go to directv.com/getconnected.

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DIRECTV HD DVR RECEIVER USER GUIDE

CONNECTIONS FOR AUXILIARY EQUIPMENT

If you upgrade your TV, or DIRECTV® Receiver, or add new equipment such as a surround sound system, DVD player or burner, you

have various options for connecting your equipment. All of the video and audio outputs on your Receiver offer good quality. Pick a

video and audio output from the following lists based on the connectors your Receiver and TV support; they are listed in order, with

the highest quality options at the top of each list. Not all connectors are available on all Receivers and TV models.

NOTE:

Not all cables come with your Receiver; you may need to purchase additional cables depending on your setup. HDMI cables are

available from DIRECTV at a nominal charge. Contact DIRECTV customer service for more information.

Never connect an IN to an IN or an OUT to an OUT. All A/V jacks and inputs are color-coded. Always match the color of the plug to

the same color of the jack.

To obtain the best picture quality, make sure the Receiver is connected directly to the TV.

Due to restrictions imposed by copyright holders, certain programming may include content protection measures that may

restrict viewing or recording with certain consumer electronics equipment attached to the Receiver. Please contact the

manufacturer of such equipment for additional information.

WARNING: Use only the power supply (power cord) that came with your DIRECTV Receiver. Failure to use the authorized power

supply (power cord) may cause electric shock, ﬁre, bodily injury and/or property damage. If the power supply (power cord) becomes

damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.

WARNING: Do not connect your Receiver (or any other equipment, such as a TV or VCR) to the AC power supply until you have

properly connected all the other cables.

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The table below shows the beneﬁts and disadvantages of each type of available video connector:

HDMI Component S-Video RCA

High Def (HD) 

HD 1080p 

3D 

Built-in Audio 

Standard Def 

HD V

HDMI [High-Deﬁnition Multimedia Interface] provides the best digital video and digital audio in one connector. HDMI is the

only recommended cable, and is required for the highest quality 1080p signal and 3D TV.

Component Video Output (YPbPr) provides high-quality HD video, but does not provide audio. You will need to connect audio

separately using the digital audio or RCA audio connectors. Newer Receivers have an “A/V Out” connector that provides

Component Video and RCA audio output in a single, custom cable. Component cables do not provide 1080p or 3D TV.

SD V

These cables are provided for convenience only, and do not present an HD picture. They are useful if you have to connect your

DIRECTV® HD DVR to an older CRT TV, a VCR, or other non-HD device.

S-Video provides good video, but does not provide audio. You will need to connect audio separately using the digital audio or

RCA audio connectors. (Not all Receivers have S-Video outputs.)

RCA output (composite video) provides good video and usually comes bundled with three cables for one video and two

audio channels.

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Audio Co

ons

HDMI [High-Deﬁnition Multimedia Interface] provides the best digital video and audio in one connector.

Digital Audio Optical provides excellent quality digital audio and is often used on newer surround sound and DVD equipment.

Digital Audio Coax provides high quality digital audio and is also found on newer surround sound and DVD equipment.

RCA outputs provide good audio quality and are found on older auxiliary equipment.

Because so many makes and models of TVs and auxiliary equipment are available, we cannot fully describe all of the possible

connections with your Receiver. Refer to the manuals for that equipment to see the connection options speciﬁc to each make

and model. The following images show examples of how your Receiver may be connected using the supported video and audio

connections for the TV, the surround sound, and the DVD player/burner. Several models of DIRECTV Receivers are shown, giving you

a variety of connection options to your TV and other equipment.

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Example: TV with HDMI Connector - RECOMMENDED

Here is an example using a TV that has an HDMI connector as the

best video/audio input.

Note: Only an HDMI connection provides a 1080p picture and 3D TV.

HD TV CONNECTIONS

HDMI Cable

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Example: TV with Component Video Connectors

Here is an example using a TV that has component video connectors

as the best video input.

Note: A Component Video connection will not provide a 1080p

picture nor 3D TV.

Component Video requires a separate audio connection.

HD TV CONNECTIONS

Component

Video

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(This connection does not provide an HD picture.)

Example: TV with RCA Connectors

Here is an example of a TV that has an S-Video connector

as the best video input (Not all Receivers have an S-Video

connector.)

S-Video requires a separate audio connection.

SD TV CONNECTIONS

S-Video

Cable

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(This connection does not provide an HD picture.)

Example: TV with RCA Connectors

Here is an example of a TV that has RCA connectors as the best

video input.

RCA cables are often bundled as a three-way cable with one

video and two audio connections. You can also purchase a

single-connection RCA video cable, and a separate cable for

audio.

SD TV CONNECTIONS

RCA Video

and Audio

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Of all the video connections, only HDMI provides an audio signal

with the video. The other connections all require a separate

audio cable. Of these, your best quality signal will be from the

Digital Audio Out/Optical connector, followed by the Digital

Coax connector, followed by the RCA Audio Out connector.

The connector you end up using may be determined by the

equipment you are connecting to. (For example, your home

theater system may support only the Digital Audio Out/Optical

connector.)

The red and white RCA audio out connectors are so common, it

is possible you may have one of these cables already. However,

these cables provide an analog signal, so you will be missing

out on the beneﬁts of digital quality sound.

AUDIO CONNECTIONS

RCA Audio Digital Coax Digital Optical HDMI Cable

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CONNECTIONS TO OTHER EQUIPMENT

In addition to your TV, you may wish to connect other devices,

such as a BluRay Player, DVD burner, or even a second TV

to your DIRECTV® Receiver. For the best-quality picture, it

is recommended you do not use a pass-through connection

from your TV or other equipment as an input to a DVD burner.

Instead, use an available connection from your DIRECTV

Receiver. For example, if you use the HDMI connection on

your DIRECTV Receiver to connect to your TV, you can use the

Component Video, Composite Video RCA, or S-Video Out to

connect to your DVD burner or second TV.

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Your equipment may not look exactly like the model illustrated.

12 3 5 6 7 8 9 104

ER FR

ND BACK PANELS

Front

ampl

The buttons on the front panel perform the same functions as like-named buttons on the Remote. You can use the front panel

buttons at any time, but they are especially useful if you misplace your Remote or the batteries die.

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1. DOOR PANEL, USB PORT – For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA)

2. POWER – Turns your DIRECTV® Receiver on or off. Your DIRECTV Receiver still records and receives messages when powered

off. The power light ﬂashes when you press a key on the remote to let you know it has received the command.

3. REMOTE SENSOR – The infrared sensor picks up commands from the remote control. You cannot have any opaque object

between the remote and this sensor or else the command will not get through. If you have an optional RF remote, this sensor

is not used. With an optional RF remote, you can place your Receiver inside a cabinet or any non-metal enclosure and it will

receive the remote control commands up to 200 feet away.

4. GUIDE – Displays the onscreen Program Guide.

5. MENU – Brings up the Main Menu to access features, settings and services.

6. RECORD – This button lights orange when a recording is in progress.

7. SELECT – Selects the item highlighted.

8. RES (RESOLUTION) – The RES key switches the output resolution of the DIRECTV Receiver. Each time you press the key, it

cycles to the next available resolution: 480i, 480p, 720p, 1080i and 1080p (supported on some models). Note: The RESOLUTION

button on the front panel only changes the resolution. It does not change the screen format (crop, stretch, letterbox, pillarbox).

The FORMAT button on the remote control cycles through all of the screen formats and resolutions. See Appendix 5 for

details.

9. RESOLUTION INDICATORS – Lights indicate the current resolution setting. 480i is the old analog TV setting. 480p is Enhanced

Deﬁnition TV, which is less than HD. 720p is the ﬁrst level of HDTV. 1080p is the highest level of HDTV provided by the Receiver.

To get the best out of HD, you should be using 720p or higher resolution for your HDTV.

10. DOOR / PANEL, ACCESS CARD – The access card slot, RESET button, and Receiver ID and model number are located behind

the door panel.

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Back

anel E

mple

Your equipment may not look exactly like the model illustrated.

GENIE™ HD DVR (HR44)

DIRECTV® HD DVR (HR2x Series)

15 6 8 910

12 13

12 3 6 7

8 9 10 11 12 13

ER FR

ND BACK PANELS

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DIRECTV HD DVR RECEIVER USER GUIDE

1. SATELLITE IN 1 – Connect one line from your satellite dish here. A Single Wire Multi-Switch (SWM) connection, if applicable, is

made to this satellite in port.

2. SATELLITE IN 2 – Connect the second line from your satellite dish here.

3. S-VIDEO OUT – A Standard-Deﬁnition video output.

4. RCA-Audio/Video Jacks – Standard-Deﬁnition output. You can use the entire row of RCA connectors (yellow, white and red) to

feed a VCR or DVD player/burner.

5. COMPONENT VIDEO OUT – Use this block to connect up component video cables (green, blue, red); use the white and red RCA

connectors below it for analog audio out. These connectors provide an HD picture, but do not support 1080p or 3D.

6. DIGITAL AUDIO OUT COAXIAL – Use this digital audio connection for sound.

7. DIGITAL AUDIO OUT OPTICAL – Use this digital audio connection for sound.

8. HDMI – Use this combination digital video and audio connector for the best picture quality. This is the recommended

connector for HD TV.

9. ETHERNET – Please refer to Appendix 4 for information on networking options on your HD DVR before connecting anything to

the Ethernet port.

10. USB – For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA)

11. SATA – Use this connector to add an external hard drive to your Receiver.

12. PHONE JACK – Connect your phone line here to enable Pay Per View purchasing and Caller ID (if your phone service package

includes it).

13. POWER – Your Receiver must be plugged in at all times to function properly.

14. IR RECEIVE – Connect an IR (infrared) extender or repeater here when your Receiver is in a cabinet or otherwise not “visible”

to your remote control.

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Connecting your HD DVR to the Internet means getting access to thousands of titles and shows across the entire DIRECTV library. To

connect your DIRECTV® HD DVR to your home network, you will need:

A DIRECTV HD DVR model HR20, HR34, HR44 or later, or DIRECTV Plus® DVR (model R22)

A broadband Internet connection, with a connection speed of 750 kbps or higher (DSL or cable).

A network router with an open Ethernet port, and/or wireless capability.

Connection instructions vary based on the type of DIRECTV service you have. Please see the appropriate sections that follow.

If you

ave

ole-

ce:

Professionally Installed DIRECTV CINEMA® Connection Kit (CCK): Schedule a professional installation appointment at

directv.com/getconnected.

Wireless Self-Installed DIRECTV CCK: If you already connect to the Internet via WiFi, you can order the wireless CCK at

directv.com or by calling 1.800.531.5000 and connect it yourself with the instructions provided with the equipment.*

If you

-H

e se

Wired: The fastest, most reliable connection is a wired conﬁguration. Requires running an Ethernet cable from a network

router to your DIRECTV HD DVR.

Wireless: This is the easiest method if you already connect to the Internet via WiFi. However, a wireless connection may be

slower and less reliable than wired. You can order the DIRECTV Wireless CCK from directv.com, or at 1.800.531.5000.

For information for accounts without Whole-Home service, please see the instructions on the pages that follow.

NOTE: *If you have the DIRECTV Genie HR44 Receiver, the DIRECTV CINEMA Connection Kit is not required to connect to the

Internet. Please see page 165 later in this Appendix for special instructions for connecting your Genie HR44 HD DVR Receiver

to the Internet.

For the most current information on connecting your Receiver to the Internet, visit directv.com/getconnected.

: GET CONNECTED

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DIRECTV HD DVR RECEIVER USER GUIDE

ACCOUNTS WITHOUT WHOLE-HOME SERVICE

Step 1 - Connect your DIRECTV HD DVR to your router:

Connect one end of your Ethernet cable to the Ethernet port on the

back of your router.

Connect the other end of the Ethernet cable to the Ethernet port on

the back of your DIRECTV® HD DVR.

Step 2 - Verify that you are connected:

Press MENU on your DIRECTV Remote

Select Settings & Help

Select Settings

Select Network Setup

Choose Connect Now (or Test Connection if you have connected

previously)

Select Continue after successfully connecting to DIRECTV via the

Internet (See Figure A).

Select Done to complete the setup process (See Figure B).

If your DIRECTV HD DVR does not immediately recognize the network

connection, you will get the option to choose the connection method.

Choose Wired. Follow the onscreen instructions.

Ethernet cable

connects to an

unused port on

the router

Ethernet

cable plugs

into Receiver

Router DVR Receiver

Ethernet Cable

Figure A

Figure B

165

ction

Create a wireless connection between your wireless router and your

DIRECTV HD DVR. As with a wired Internet connection, you’ll have access

to thousands of free and premium On Demand titles, TV Apps, Pandora and

other features and content available only with an Internet connection.

For HR44 HD DVR & Later Receiver Models

The DIRECTV® Genie™ HR44 HD DVR has a built-in wireless transceiver,

which will pair with your existing wireless router to connect to your home

broadband WiFi service. It eliminates the need for the external DIRECTV

CINEMA® Connection Kit (CCK). However, if you do have a CCK already

conﬁgured from a previous DIRECTV Receiver, the Genie HR44 will

automatically detect your network settings and connect to the Internet.

In addition to the Network Requirements outlined earlier in this Appendix,

you will need a wireless router set up and initialized for your home Internet

service before you start the Internet connection sequence for your Genie

HR44 HD DVR.

Get connected with the following steps:

Step 1 - Be sure that your TV and DIRECTV Genie HR44 Receiver are on.

Step 2 - Using the DIRECTV Genie Remote that came with your HR44

Receiver, or the Universal Remote, press MENU.

Step 3 - Select Settings & Help, then Settings, then Network Setup.

: GET CONNECTED

Warranty VOID

if Broken

or Removed

CABLE IN

HR44

Client

SWiM feed

Band

stop

SWiM 4-way

coax splitter WiFi

router

2.4 or 5 GHz

(selected automatically)

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Step 4 - Select Connect Now, then Continue; the Setup:

Wireless Connection screen will display.

Step 5 - If supported by your WiFi router, choose Push Button

Setup (also known as WPS) and the connection will complete;

otherwise go to Step 5a below for Manual Setup.

Step 5a - Manual Setup Option

From the Setup: Wireless Connection screen, select Manual

Setup. Your HR44 will detect wireless networks within range

and list them on the screen. (This can take a few minutes.)

Select the target network that displays in the list.

Use the RIGHT ARROW button and select Continue.

Input your wireless router’s password.

Use the RIGHT ARROW button and select Continue.

The wireless connection between your wireless router and

your DIRECTV® HR44 HD DVR should now be active.

Select Done to complete the manual setup process.

NOTE: If you experience difﬁculty connecting to the Internet, or

need more information, visit www.directv.com/getconnected.

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For HR34 HD DVR & Earlier Receiver Models

In addition to the Network Requirements previously outlined, you

will need:

A wireless adapter that uses an Ethernet port to connect to

a media device, preferably the Wireless DIRECTV CINEMA

Connection Kit – (CCK-W).

A wireless router set up and initialized for your home Internet

service before you start the Internet connection sequence for

your HR34 HD DVR or earlier Receiver model.

Step 1 - Connect your DIRECTV HR34 HD DVR (or earlier) to the

wireless adapter:

Connect one end of the Ethernet cable to the back of the

wireless adapter and connect the other end of the cable to the

back of your HD DVR.

If using the DIRECTV CCK-W, follow connection instructions in

the device user manual (or go to directv.com/getconnected) to

determine proper connection.

Plug your wireless adapter in to an electrical outlet.

: GET CONNECTED

Ethernet cable plugs

into your HD DVR

Ethernet cable

connects to the

Ethernet port of the

wireless adapter.

Ethernet Cable

Wireless Adapter DVR Receiver

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DIRECTV HD DVR RECEIVER USER GUIDE

Step 2 - Ensure the wireless adapter is recognized by your home

network:

Once your router detects the wireless adapter, it will prompt

you to conﬁgure the two devices. Select Set Up Now.

Highlight your wireless network and press SELECT to display

a blue dot next to your network. Then select Continue.

Follow the onscreen instructions to complete the set-up

process of the wireless adapter.

Step 3 - Verify that you are connected:

Press the MENU button on your DIRECTV Remote.

Select Settings & Help, then Settings, then Network Setup.

Choose Connect Now (or Test Connection, if you have

connected previously).

Select Continue after successfully connecting to DIRECTV via

the Internet (See Figure A).

Select Done to ﬁnish the setup process (See Figure B).

If your DIRECTV HD DVR does not immediately recognize the

network connection, you will have the option to choose the

connection method. Choose Wireless (See Figure C) and follow the

onscreen instructions.

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Figure A

Figure B

Figure C

169

SCREEN FORMAT & RESOLUTION

In addition to resolution and interlacing, a television picture is also deﬁned by its aspect ratio—aspect ratio equals the ratio of the

screen’s width to its height.

Analog TV (i.e., non-digital, conventional TV):

Aspect ratio = 4 units wide by 3 units high (4:3).

SDTV & EDTV = 4:3 or 16:9.

HDTV = 16:9 (nearly twice as wide as it is tall.)

HDTV’s aspect ratio is approximately the shape of theatrical movie screens, which makes HD an ideal format for viewing

movies on TV.

To optimize the display of programs on your television:

Press INFO, then ARROW Right to Audio/Video and select Change Resolution & Format.

Press SELECT until you see the settings you want.

OR, using the RES (Resolution) key on the front panel of the DIRECTV HD DVR (HR25, HR34, HR44 and above) to change the

resolution, but not the screen format, press RES and cycle through the options until you see the indicator light illuminate on

the front of the Receiver for the resolution you want.

NOTE: In Native mode, the Receiver automatically adjusts the resolution to match individual TV programs as they are tuned. To

conﬁrm your Receiver’s Native setting, press MENU, select Settings & Help, then select Settings, then Display, then Video. Press

SELECT on the Native ﬁeld to toggle this setting On or Off.

HIGH-DEFINITION

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DIRECTV HD DVR RECEIVER USER GUIDE

FORMAT

n th

l Re

Alternately, if you are using a DIRECTV Universal Remote (RC6x series), you can use the FORMAT key on your remote to cycle the

resolutions settings supported by your TV, as well as the screen formats in conjunction with each individual resolution. Available

screen formats such as crop, stretch or letter/pillar box, are based on the TV Ratio setting. With each press, an onscreen message

will indicate the current resolution/format setting is.

If Native is turned on, the FORMAT key cycles through the following formats for the current program’s native resolution:

Stretch

Letter

Crop

The FORMAT key allows you to easily cycle all resolution and format settings with a single key until the picture displays the way

you like it.

NOTE: If pressing this key causes a loss of video and audio, continue pressing it until the picture returns. (Wait a second between

presses to allow the Receiver to change the resolution.) This can happen if your settings include a resolution that your TV

doesn’t support.

To correct this: Press MENU, select Settings & Help, Settings, HDTV and then TV Resolutions. Mark or unmark the TV

Resolutions to display the resolutions supported by your television.

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SUPPORTED RESOLUTIONS

The following table shows the resolutions that can be output from each type of connection:

Output Connection Available Resolutions

HDMI 1080i, 1080p, 720p, 480p

Component Video (YPbPr) 1080i, 720p, 480i, 480p

S-Video 480i

Video (RCA Type/Yellow) 480i

NOTE: 720p, 1080i and 1080p are HD formats: 480i and 480p are not. S-Video and RCA outputs display all resolutions as 480i.

HIGH-DEFINITION

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DIRECTV HD DVR RECEIVER USER GUIDE

WIDE-SCREEN VS. STANDARD FORMATS

4:3 T

16:

A standard 4:3 TV is too narrow to a wide screen program. To correct this, choose:

Letterbox: This format, shrinks the 16.9 image until the entire width of the program ﬁts on your TV. Since the aspect ratio of the

program is maintained, the image is no longer tall enough to ﬁll your screen, so gray or black bars are seen at the top and bottom of

the screen. To change the bar color, press MENU, select Settings & Help, Settings, and then Video. Arrow right and down to the Bar

Color ﬁeld, then scroll through the color options to select your desired bar color. See your TV’s owner’s manual for information on

the best color for your set.

Stretch: In the Stretch setting, instead of adding bars to the top and bottom, the 16:9 program image is stretched vertically until it’s

tall enough to ﬁll the screen. Your entire screen will be full, but the program images are stretched to compensate.

Crop: This format crops (cuts off) the left and right portions of the 16:9 frame so it ﬁts the 4:3 screen.

If your display is a 4:3 format TV or monitor, your format options include these:

For 16:9 program signals:

Letterbox Stretch Crop

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16:9 T

ng 4

For a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to ﬁt the screen. Your choices here include:

Pillar Box: Here the 4:3 image is shrunk until the entire height of the program ﬁts on your TV. Since the aspect ratio is maintained,

the image is no longer wide enough to ﬁll the screen, so gray or black bars are seen at the left and right edges. To change the bar

color, press MENU, select Settings & Help, Settings, and then Video. Select the desired bar color option. See your TV’s owner’s

manual for information on the best color for your set.

Stretch: In this setting, instead of adding bars to the sides, the 4:3 program image is stretched horizontally until it’s wide enough to

ﬁll the screen. Your entire screen will be full, but the images are a little stretched to compensate.

Crop: This format crops (cuts off) the top and bottom of a 4:3 frame, keeping the 4:3 ratio intact.

If your display is a 16:9 format TV or monitor, your format options include these:

For 4:3 program signals:

Pillar Box Stretch Crop

HIGH-DEFINITION

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DIRECTV HD DVR RECEIVER USER GUIDE

Access Card - 7, 8, 84, 92, 110, 112, 148,

160

Adult Channels - 83, 96

Advance - 14, 78, 183, 184

Advanced Whole-Home HD DVR - 130

Album - 65

Apps - 4, 31, 45, 61, 62, 63, 64, 72, 73, 80,

81, 82, 103, 149, 165

Artist - 65

Aspect Ratio - 86, 169, 172, 173

Audio Connections - 103, 157

Audio Options - 84, 88

Audio Sync - 118

Autorecord - 44, 57, 178

Auxiliary Equipment - 15, 150, 152

Back Panel - 161, 162

Batteries - 7, 16, 115, 116, 117, 159

Cables - 7, 74, 103, 107, 112, 113, 114,

118, 119, 123, 127, 131, 135, 150, 151,

156, 157, 162, 163, 164

Caller ID - 31, 64, 67, 103, 123, 162

Call Log - 67

Cast & Crew - 20

Channel Banner - 26, 27, 28, 29, 85

Clients - 3, 12, 74, 76, 78, 79, 104, 106

Clock - 87, 106

Closed Captioning - 26, 87

Component Video Out - 162

Component Video Output - 151

Connections - 48, 112, 113, 114, 122,

149, 150, 152 - 158, 163

Customer Care - 131, 136

3D - 22, 151, 153, 154, 162

3D Channels - 22

Date & Time - 24, 62

Defaults - 59, 60, 92, 106

Deleting - 51, 57

Digital Audio - 107, 152, 157, 162

DIRECTV Active Channel - 31, 64, 103,

183

DIRECTV CINEMA - 126, 163, 179

DIRECTV Customer Care - 136

DIRECTV® DoublePlay™ - 70, 74

DIRECTV Everywhere™ - 62

DIRECTV Mode - 115, 117

DIRECTV Protection Plan - 103, 133

DIRECTV® Ready TVs - 79, 102, 106

DIRECTV SUNDAY TICKET - 82

DIRECTV™ Mobile Apps - 80, 81, 82

DIRECTV™ Voice Search - 45, 82

DIRECTV® Whole-Home DVR Service -

74, 75, 77, 91

Disk Space Bar - 55

Display - 21, 84, 106

Dolby Digital - 88, 103

Download - 22, 35, 38, 57, 118, 137

DVD burner - 158

DVR control buttons - 14, 17, 52, 78

Episodes - 36, 50, 53, 56, 60, 126, 178,

179

Erase - 38, 92

Error Message - 111, 124

Ethernet - 74, 162, 163, 164

Exit - 52, 68, 105, 183, 184

Extras - 30, 31, 62, 64, 65, 123

FAQs - 99, 113, 114, 115, 116, 117, 118,

119, 120, 121, 122, 123, 124, 125, 126,

127

Far in Advance - 43

Favorite Channels - 21, 24, 26, 27, 31,

98, 106

FCC Customer Information - 134, 135,

136

Filtering the Guide - 23

Folders - 53, 55

Front Panel - 8, 114, 115, 116, 117, 119,

122, 159, 160, 169, 178

IND

175

GameSearch™ - 71

Genie Clients - 42, 102, 107

Genie HD DVR - 102, 106

Genie Minis - 42, 79, 102, 106

Genie Recommends - 41

Genie Remote Control - 10, 11, 16, 89,

117

Guide - 20, 22, 85, 120, 160, 183, 184

channel types - 20, 21, 22

customize - 21, 28

customizing - 24

ﬁltering - 23

guided setup - 148

jump to a date & time - 24

HDMI - 107, 127, 151, 152, 153, 157, 158,

162, 171

Help - 12, 21, 24, 30, 31, 75, 76, 84, 93,

94, 98, 99, 106, 116, 119, 120, 164, 165,

168, 170, 172, 173

History - 30, 57, 59, 124

Home Page - 36

Icons - 57, 178, 179

Info - 20, 26, 29, 35, 49, 50, 53, 69, 77, 84,

85, 93, 94, 103, 183, 184

Interactive Channels - 22

Internet Connection - 149

Internet radio - 68

In Theaters - 34, 38, 39

Just Added - 34

Keep - 37, 55

Keyword Search - 57

Language - 28, 85, 88, 95, 106

Live Buffer - 18

Live TV - 18, 48, 50, 52, 70, 71, 84, 98,

105, 124, 183

Local Channels - 21

Lock - 92

Mail - 26

Manual Recordings - 59

Mark & Delete - 54

Media Server - 65, 105

Media Share - 65

Menu - 12, 30, 183, 184

Messages - 26, 31, 64, 111

Mini Clients - 3, 12

Mini Guide - 25

Mobile Apps - 61, 80, 81, 82

Model Number - 130, 134

Mode Switch - 12, 89, 115, 117, 148, 183

Movies - 23, 24, 34, 35, 36, 37, 38, 39, 54,

62, 95, 149, 169

Movies Ratings - 95

Music & Photos - 64, 65

Mute - 119, 183

My Playlist - 53, 55, 56, 75, 123, 125, 126

Network - 7, 65, 74, 82, 84, 104, 135, 136,

149, 163, 164, 165, 166, 168

New Movie Releases - 34

NFL SUNDAY TICKET - 72, 81

On Demand - 24, 30, 35, 58, 103

Onscreen Messages - 111

Ordering Programs - 39

Other Ratings - 95

Pandora - 64, 68

Parental Controls - 26, 31, 78, 92, 93, 94,

95, 96, 97, 178

adult channels - 96

channel blocks - 96

INDEX

176

DIRECTV HD DVR RECEIVER USER GUIDE

hours (viewing) - 97

passcode - 93, 94, 179

rating limits - 95

spending - 97

web videos - 96

Password - 92, 93, 166

Pay Per View - 34, 35, 36, 37, 38, 39, 40,

58, 59, 97, 126, 149, 162

Phone - 8, 35, 45, 62, 67, 74, 80, 81, 82,

84, 112, 123, 131, 136, 149

Phone Connection - 112, 149

Picture In Picture - 29, 102, 103

Playlist - 30, 37, 38, 39, 53, 54, 56, 57, 75,

76, 78, 91, 123, 125, 126, 183, 184

change order - 54

ﬁlter - 55

managing - 55

mark and delete - 54

open/close all - 55

options - 54

sharing options - 75, 76

sort - 54

Power - 3, 7, 12, 107, 110, 116, 117, 122,

134, 150, 160, 162, 183, 184

Power Outage - 121

Power Saving - 91

Power Surge - 121

Press and Hold Buttons - 183

Previous Channels - 27

Product Information - 8, 148

Program Guide - 13, 20, 21, 22, 23, 24, 25,

27, 34, 39, 48, 50, 60, 61, 85, 96, 118, 120,

125, 131, 148, 160, 183

Program Info - 26

Progress Bar - 17, 18, 118

Protection Plan - 10, 101, 103, 107, 110

Purchases - 57, 59

Queue - 36, 37, 39, 57, 58, 179

QuickTune - 71

RC71 Remote - 10, 14

RCA Connectors - 155, 156, 162

Rear Panel - 6, 161, 162

Reauthorize Your Receiver - 109, 110

Recordings - 30, 36, 37, 39, 40, 48, 51, 53,

56, 57, 58, 59, 60, 61, 77, 78, 79, 82, 92, 96,

122, 124, 126

a series - 50

a single show - 48

changing a record option - 48, 50

defaults - 59

from a computer - 61

from a phone or tablet - 62

from Live TV - 50

from the guide - 50

history - 59

managing - 58, 59, 60

manually - 59

purchases - 59

remote - 62

stopping an in-progress - 49, 51

watching and deleting - 51, 52

Remote Control - 7, 10, 11, 12, 13, 14,

15, 16, 71, 78, 84, 89, 90, 115, 116, 120,

122, 148, 159, 160, 162, 179

advanced setups - 90

buttons - 10, 12, 14, 16, 17, 183

IR/RF setup - 89

modes - 12

problems - 115

program remote - 89

receiver mode - 90

Remote Recording - 61, 62

Repair - 131, 132

Reset - 87, 92, 110, 113, 117, 119, 121,

148

Resolution - 28, 84, 85, 86, 87, 114, 115,

119, 127, 160, 169, 170, 171

Resolution Indicator - 160

Restart - 92

RF Remote - 89

RVU - 105

Satellite - 3, 7, 48, 90, 112, 113, 118, 120,

134, 136, 148, 162

Satellite Data Acquisition - 118

IND

177

Satellite Signal Strength - 90

Scheduler - 178

ScoreGuide™ - 72, 184

Search & Browse - 30

Serial Number - 8

Series - 35, 40, 41, 43, 49, 50, 51, 53, 55,

56, 57, 58, 60, 62, 123

Series Manager - 57, 58, 60, 124

Settings - 10, 11, 31, 59, 84, 85, 88, 89,

90, 91, 92, 106, 164, 165

Setup - 84

Showroom - 31, 68

Smart Search - 30, 43

Social - 72

Software - 22, 84, 111, 131, 137, 138,

139, 140, 142, 143, 144, 145

Song - 65

Sort - 24, 54

Sort Programs by Category - 54

Sound Effects - 88, 106

Spending Limits - 97

Sports - 4, 22, 33, 40, 54, 68, 71, 81

Surround Sound - 3, 12, 88, 89, 118, 119,

150, 152

S-Video - 127, 151, 155, 158, 171

System Info - 84, 120

System Messages - 26, 31, 64, 111

System Software Updates - 111

System Test - 84, 110, 112

Tablet - 4, 47, 61, 62, 80, 82

Temporarily Unlock - 94

Terms & Conditions for Use of Software

- 137, 138 - 146

Tickmark - 14

To Do List - 50, 57, 78, 122, 126

Troubleshooting - 84, 110, 111, 112

TV Apps - 31, 72, 103

NFL.COM Fantasy Football TV App -

ScoreGuide™ - 72

Social - 72

Weather - 72

What’s Hot - 72

TV Problems - 114, 117, 118, 119, 122

TV Ratings - 95

TV Shows - 34, 41, 42

Universal Remote Control - 9, 10, 12,

115

Unlock - 94

Unsubscribed Channels - 21

VCR - 89, 114, 162, 183

Video - 84, 85, 96, 110, 114, 118, 122,

162, 170, 171

Voice Search - 45, 82

Warranty - 8, 130, 131, 132, 133

Watching and Deleting Your Recorded

Shows - 51

Weather - 72

Web Videos - 83, 96

What’s Hot - 72

What’s On Now? - 34

Whole-Home DVR service - 74, 75, 76,

Wired Connection - 163, 164

ARRIS C61 Set Top Box MoCA client with integrated RF4CE wireless remote User Manual

Pace Americas Set Top Box MoCA client with integrated RF4CE wireless remote

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