ARRIS CPP Connected Home Gateway User Manual

ARRIS Group, Inc. Connected Home Gateway Users Manual

Users Manual

Motorola Mobility, Inc., www.motorola.comMOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC.All other product or service names are the property of their respective owners. All materials contained in this documentincluding artwork, images, and text are protected by United States copyright law. The materials may not be published,redistributed, or altered without explicit permission from their respective owners.©2012 Motorola Mobility, Inc. All rights reserved.587527-001-a 02/12WELCOME TO MOTOROLACONNECTED HOME GATEWAYQUICK INSTALL GUIDE4home CONNECTED HOME GATEWAYADDITIONAL INFORMATIONService and SupportIf you experience problems during the installation process that cannot be resolved through the Setup Wizard or if you need assistance with the kit, please contact our technical support.Website: support.my4home.netPhone: 1.888.944.4357Write down your username, password, and Connected Home Gateway MAC address for your records. The Connected Home Gateway MAC address is located on the bottom of the device as shown in the illustration below.UsernamePasswordMAC address
1Home Services GatewayRemote ControllerDoor/Window SensorLamp ModuleFixed IP CameraSmart Appliance Module42365Step 1In the BoxYour starter kit contains several devices that are designed to work together. As you unpack the kit, please make sure that all components are present.Step 2 Launch the Setup WizardThe Setup Wizard is an application designed to guide you through the process of setting up your Managed Home Services gateway and included home control and monitoring devices.Step 3 Enjoy Your ServicesCongratulations! You have successfully set up your starter kit. Here are just some of the exciting features of the Motorola Connected Home Gateway Services:1. Click on the URL in your Welcome email2. Setup Wizard will open in a browser window3. Follow the instructions in the Setup WizardHOME MONITORINGSet up additional cameras to check on your home and family members while you are away.HOME CONTROLTake advantage of camera sensors, scenes, and schedules to control your home locally and remotely.VIDEO RECORDINGSControl your personal recordings and share them with your family and friends.MESSAGINGBe notified upon events via email on your computer or SMS text mes-sages on your mobile phone.
4 You may not: (1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws. The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. MOTOROLA MOBILITY AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES. Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with Motorola Mobility and its third party licensors. Motorola Mobility retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by Motorola Mobility or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorola Mobility’s rights under United States copyright law. This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License. Motorola Mobility is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product. U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola Mobility, 101 Tournament Drive, Horsham, PA 19044. © 2012 Motorola Mobility, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola Mobility, Inc. Motorola Mobility reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola Mobility to provide notification of such revision or change. Motorola Mobility provides this publication without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola Mobility may make improvements or changes in the product(s) described in this publication at any time. M MOTOROLA MOBILITY and the Stylized M Logo are trademarks or registered trademarks of Motorola Mobility Trademark Holdings, LLC. This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Reverse engineering or disassembly is prohibited. Dolby®, Dolby Digital, Dolby Surround®, Pro Logic® and the double-D symbol are registered trademarks of Dolby Laboratories; Dolby Digital is manufactured. All other product or service names are the property of their respective owners. 365-095-1981101/12 M 1 SOFTWARE LICENSE, SAFETY, AND REGULATORY INFORMATION IMPORTANT SAFETY INSTRUCTIONS When using your equipment, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons, including the following:  Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all safety precautions. Retain the instructions for future reference.  Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this device.  This device was qualified under test conditions that included the use of the supplied cables between system components. To ensure regulatory and safety compliance, use only the provided power and interface cables and install them properly.  Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable device safety requirements of the country of use.  Installation of this device must be in accordance with national wiring codes and conform to local regulations.  Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit from the device.  Do not cover the device or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.  Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the device or use forced air to remove dust.  Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.  Do not open the device. Do not perform any servicing other than that contained in the installation and troubleshooting instructions. Refer all servicing to qualified service personnel.  This device should not be used in an environment that exceeds 40º C.  TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.  SAVE THESE INSTRUCTIONS  For added protection, unplug the device from the wall outlet and disconnect the cables to avoid damage to this device due to lightning and power surges.
2 FCC COMPLIANCE STATEMENTS For a Class B Digital Devices Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by Motorola Mobility for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC COMPLIANCE PART 15 SUB-PART C Wireless LAN Information This Wireless LAN product uses Direct Sequence Spread Spectrum (DSSS) radio technology. It is designed to be inter-operable with any other wireless DSSS type product that complies with:  The IEEE 802.11 Standard on Wireless LANs (Revision N), as defined and approved by the Institute of Electrical Electronics Engineers.  The Wireless Fidelity (WiFi) certification as defined by the Wireless Ethernet Compatibility Alliance (WECA). Wireless LAN and your Health This device, like other radio devices, emits radio frequency electromagnetic energy, but operates within the guidelines found in radio frequency safety standards and recommendations. Restrictions on Use of Wireless Devices In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization. For example, using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment (such as airports), you are encouraged to ask for authorization to use the device prior to turning on the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user. The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines. FCC Certification This product contains a radio transmitter and accordingly has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo. CAUTION: Exposure to Radio Frequency Radiation. To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person’s body (including hands, wrists, feet and ankles) must be at least 20 cm (8 inches). 3 Industry Canada (IC) The wireless radio of this device complies with RSS 210 and RSS 102 of Industry Canada. This Class B digital device complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. SPECIAL SYMBOLS THAT MIGHT APPEAR ON THE EQUIPMENT The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important installation, servicing, and operating instructions in the documents accompanying the equipment. This symbol indicates that dangerous voltage levels are present within the equipment. These voltages are not insulated and may be of sufficient strength to cause serious bodily injury when touched. The symbol may also appear on schematics. CARING FOR THE ENVIRONMENT BY RECYCLING When you see this symbol on a Motorola Mobility product, do not dispose of the product with residential or commercial waste. Recycling your Motorola Mobility Equipment Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call Motorola Mobility Customer Service for assistance. Please visit www.Motorola Mobility.com/recycle for instructions on recycling. SOFTWARE LICENSE INFORMATION Motorola Mobility, Inc. 101 Tournament drive, Horsham, PA 19044 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA MOBILITY’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA MOBILITY. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND. The Software includes associated media, any printed materials, and any “on-line” or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. Motorola Mobility licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola Mobility and its third party licensors retain the ownership of the Software. You may: USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred. TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.

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