ARRIS HR44 Satellite HD/DVR IRD STB Server with integrated 802.11 & RF4CE Wireless User Manual

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Date Submitted	2012-11-28 00:00:00
Date Available	2013-05-27 00:00:00
Creation Date	2012-11-26 12:44:09
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PAR
RENTA
AL CON
NTRO
OLS
SPENDING LIMITS
Specify days and times when TV watching is allowed
wed
ed in your
household. Select “Viewing Hours”, then select
ct the start times
ti
and durations for viewing. You can set hourss based on “scho
“school
c^\]ihº¸BdcYVn"I]jghYVn¡VcY$dglZZ`ZcYc^\]ih¸;g^YVn"
Z`ZcYc^\]ih¸;g^YV
Z`ZcYc^\]ih¸;g^YVn
Saturday, and Sunday.
CHAPTER 6 - SETTINGS & HELP
VIEWING HOURS
AF
Limit the amount that can be spent on each Pay Per View
purchase. Select “Spending Limits”. Then enter your preferred
spending dollar limit using the numbers on your remote.
89
FAVORIT
TE CHAN
NNEL
LS
90
AF
Press MENU on your remote, select “Settings and Help” then
“Favorite Channels”. If you haven’t created a Favorites list, the
“Setup Custom 1” and “Setup Custom 2” options will be displayed.
Select the one you want and follow the onscreen instructions to
create and name your list.
Selecting a Favorites list makes it active and hides the displayy o
of
all other channels in the guide. From the program guide,
uide, press
the YELLOW button on your remote, select “Favorites”
tes” and then
select the list you want to make active. The name
me
e of the currently
selected Favorites list is displayed in the bottom
tom left of the
program guide screen to remind you which
currently
h list you are cu
current
using. To return to displaying all channels,
els, press the YELLOW
YELLO
button while in the guide, select “Change
then
ge favorites list
list”, th
select “All Channels”.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Create lists of your favorite channels. Use your list to see only
those specific channels listed in the guide as well as, when you’re
channel surng in live TV. You can create up to two custom lists
on this receiver. You can also choose “Channels I Get” to see only
the channels that are in your DIRECTV programming package.
HE
ELP
For helpful information about your receiver, as well as frequently
asked questions (FAQs), press MENU, select ”Settings & Help”,
then select “Help”. Select a category folder to see its contents,
then select a topic from the list for detailed information.
You can also find answers to all your questions on DIRECTV’s
Answer Center at support.directv.com.
CHAPTER 6 - SETTINGS & HELP
AF
Tune to Channel 1 to access the interactive DIRECTV Customer
Information Channel. Watch videos on a variety of topics, such as
your remote control, receiver features, and troubleshooting. To
exit the Customer Information channel, press CHAN UP/DOWN,
press GUIDE, or enter a channel number to tune to.
91
92
AF
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
CHAPT
TER
R 7 - GENIE
E™ HD DV
VR
Key Gen
nie HD
D DVR
R Featu
ure
es ....................................................... 94
Key Gen
nie Client Feature
es .......................................................... 94
Share Programs Between Roo
oms ............................................. 95
Cliient-S
Serverr Featu
ures ............................................................... 95
Connectting Clientts ...................................................................... 96
AF
Sp
peccial Featurres .................................................................. 98
Ge
eniie (Ad
dv Wh
hole-H
Home
e) HD
D DVR
R ..................................... 94
Piccture in Picture ........................................................................ 9
98
CHAPTER 7 - GENIE™ HD DVR
Ba
ack
k Pan
nel Ex
xample
e ............................................................ 99
93
94
Genie HD DVR is the most comprehensive and flexible DVR
experience from DIRECTV. It introduces a new industry
standard that provides HD DVR service in every room without
requiring additional HD DVR’s. The Genie (Adv Whole-Home)
HD DVR (models HR44, HR34 and above), together with Genie
clients (C31 and above) or RVU-capable TVs, can serve your
entire home and allow you and your family to watch what you
want, where you want, when you want!
AF
Use this chapter to learn about all the great features of
DIRECTV Genie HD DVR and Clients. This chapter highlights
the additional features specic to these models.
KEY GENIE HD DVR FEATURES
DASH
Genie (Adv Whole-Home) HD DVR
Record up to ve programs simultaneously.
REC
Store up to 200 hours of HD programming
ing
ng and 800 hours
of SD total on the 1TB (terabyte) hard
d drive.
REC
Actual recording capacity varies based
ased on type of
programming being recorded.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
GENIE™
™ (A
ADV WHOL
LE--HO
OME) HD DVR
Watch two shows at the same time with Picture In Picture.
NOTE: This feature is only available on the TV connected
directly to the Genie (Adv Whole-Home) HD DVR.
View live or recorded programming in up to four different
rooms at once (Genie clients required).
DASH
Genie
enie (Adv Whole-Home) Client
GENIE
E™ (A
ADV WHO
OLE-HO
OME) HD DVR
KEY GENIE CLIENT FEATURES
Watch and manage recorded programming from any room.
Pause and rewind live or recorded TV from any room.
Genie can be congured two ways to share content across your
ourr home:
As part of a Whole-Home DVR network - Genie enhances
ances your current WholeW
Home setup. When connected to other HD receivers
ers as the hub o
of you
your WholeHome DVR experience, Genie allows you to stream
ream recordings to fo
four active
rooms simultaneously (up to three Whole-Home
Home
me clients).
2.
In a client-server setup - with RVU-capable
pable TVs or Gen
Genie clie
clients in your home.
(RVU is a technology that allows you to connect certain T
TV
TVs, devices, and
DIRECTV clients to your Genie HD DVR,
VR, without add
adding a full-featured
DIRECTV Receiver.)
1.
CHAPTER 7 - GENIE™ HD DVR
AF
SHARE PROGRAMS BETWEEN ROOMS
Access On Demand content, TV Apps and other HD DVR features from anyy room
roo
95
GENIE™
™ (A
ADV WHOL
LE--HO
OME) HD DVR
GENIE MEDIA CENTER
96
Start watching a show in one room, press EXIT on your
remote, then resume watching in another.
Pause or rewind live programming in any connected room.
AF
Schedule, watch or prioritize recordings from any room.
NOTE: Your Genie HD Receiver includes ve (5) tuners. A tuner
ner
is used whenever you watch or record a program. Forr example,
if two rooms are watching live TV, three tuners are
e available for
recording. Watching a recorded program does not
require a tuner.
e information on
See your RVU TV’s User Guide for more
me) HD DVR. You
YYo will
connecting to the Genie (Adv Whole-Home)
need to activate the RVU TV by calling DIRECTV
CTV at
1.800.531.5000.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Use your GENIE MEDIA CENTER as a media server. An RVUcapable TV, device, or Genie client lets you watch TV via your
DIRECTV Genie network.
GENIE
E™ (A
ADV WHO
OLE-HO
OME) HD DVR
CONNECTING CLIENTS
You may register up to eight clients per Genie HD DVR; these may be RVU TV, or Genie
Clients.
Before connecting and activating a client, your Genie HD DVR must be set up,
activated, and functioning.
On the client, enter the PIN you received from the Genie HD
D DVR
VR using the remote.
rem
Select “Done” on the confirmation screen. The Create a Location screen disp
displays. You
may add a new location, or replace a location. Select the appropriate optio
option and follow
the onscreen instructions.
Once the location has been set up, you have a choice
hoice of copying set
settings from another
location or accepting the DIRECTV defaults.
The following settings are copied from a server or client to a
another client:
(The settings from any client can also be copied
Genie HD DVR.)
pied to the G
Ge
Parental Control Settings
Favorite Channels
Display Settings
Clock
Language
Sound Effects
CHAPTER 7 - GENIE™ HD DVR
AF
e HD DVR, it
To begin, connect, plug in and turn on the client. Once it detects the Genie
U, the
then select
will prompt you to enter a PIN. On your DIRECTV HD DVR, press MENU,
eft menu, then
th
“Settings & Help”, then “Settings”. Select “Whole-Home” from the left
creen,
n, and do not exit
select “Add a Client”. Note the PIN shown on the “Add a Client” screen,
the screen!
97
SPE
ECIA
AL FEAT
TURES
98
Watch two programs, live or recorded, at the same time. While
watching one program, press the INFO button on your remote.
Select “PIP”. The program you’re currently watching moves
into a smaller window on your screen. The larger video is the
active program and can be controlled by your remote. To switch
between programs, press the DOWN ARROW.
AF
To change the position of the smaller window, press INFO on
your remote. Select “PIP” and choose a position from the options
ons
provided.
NOTE: Picture in Picture is only available on the TV
V connected
connec
directly to the (models HR44, HR34 and above) Genie (Adv
Whole-Home) HD DVR.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
PICTURE IN PICTURE
BACK PAN
NEL EX
XAMP
PLE
HDMI
USB
NETWORK
SWim ONLY
DIGITAL AUDIO
AF
A/V OUT
POWER IN
DIRECTV Genie™ (Adv Whole-Home) (HR44, HR34 and above)
ove))
Your equipment may not look exactly like the model illustrated. This image
age has enlarged features
feature
for ease the purposes of illustration.
2. A/V OUT – A combined 10-pin output that supports
rts both audio and
an video.
vi
Your Genie Client comes with an A/V Out cable for
Component Video and RCA audio. An A/V Out cable for Composite
Composit Video and RCA audio can be purchased separately.
3. HDMI – Use this combination digital video
o and audio connector
connecto
for the best picture quality. This is the recommended
connector for HD TV.
4. USB – For future use. USB 2.0 Host (FRONT/REAR
FRONT/REAR EACH
EAC 5V = 500mA)
5. DIGITAL AUDIO OUT COAXIAL – Use this digital au
audio connection for sound.
6. POWER – Your receiver must be plugged in at all times to function properly.
WARNING: Use only the power supply (power cord) that came with your DIRECTV receiver. Failure to use the authorized power
supply (power cord) may cause electric shock, re, bodily injury and/or property damage. If the power supply (power cord) becomes
damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.
CHAPTER 7 - GENIE™ HD DVR
1. NETWORK SWM ONLY – Connect a cable from a Single
gle Wire
re Multi-Switc
Multi-Switch (SWM) to this port. This is your SAT-IN connection.
99
100
AF
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
CHAP
PTE
ER 8 - TR
ROUBLE
ESHO
OOTING & FA
AQS
AF
Fre
equenttly Assked Questtio
onss ......................................... 105
CHAPTER 8 - TROUBLESHOOTING & FAQS
Reset Yo
our Re
eceivver ................................................................. 102
Reautho
orize Your Receiverr ..................................................... 102
System Softw
ware Update
es ...................................................... 103
Onscree
en Messag
ges ................................................................ 103
Run the
e Syste
em Testt ................................................................. 104
Tro
oublesh
hootiing Tips ...................................................... 102
101
TRO
OUB
BLES
SHOO
OTING
G TIPS
102
Many problems can be corrected by performing a simple reset
of the DIRECTVÂŽ HD DVR. If you experience frozen audio or
video, blank screen, or the receiver won’t respond to front panel
button or remote control, you can reset your receiver with the
following steps:
If you reset a Genie (Adv Whole-Home) client and the
problem persists, try resetting the Genie Server.
If the problems persist, try unplugging the power cord of the
n again.
DIRECTV Receiver for 15 seconds, then plug it in
REAUTHORIZE YOUR RECEIVER
SELECT
ACTIVE
AF
Press the red RESET button behind the access card panel
door on the front of the DIRECTVÂŽ HD DVR, then wait a few
minutes for program guide information to be acquired.
If your receiver displayed the message “722 - Service Expir
Expire
Expired,”
try reauthorizing your receiver. On a computer,
mputer, go to
directv.com/reauthorize and follow the onscreen
screen instructions.
instr
You will need to be logged into your account on directv.com
to
dire
complete this process.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
RESET YOUR RECEIVER
Running the System Test (at the end of this section) can also
help you diagnose and solve many common problems. Note
that resetting your receiver twice in a row will clear all your
program guide data. It could take as much as 48 hours to
reacquire all of it.
INFO
RES
480i
480p
720p
1080i
RE
RESET
ES
Reset Button
(Your equipment may not look exactly like the model illustrated.)
TR
ROUB
BLESH
HOOTIN
NG TIPS
AF
ONSCREEN MESSAGES
There may be times when you see an onscreen
n message similar
to the one on the right. The top line of the message gives a b
brief
description of what causes the onscreen message to display,
while the second line displays instructionss to follow. Most
Mo
onscreen messages supply an error code in parentheses.
parenthese Go
parentheses
to directv.com/troubleshooting and select the onscreen
nscree error
message for solutions.
The message at the right shows an example of trying to view
a channel that you have not purchased or that is not in your
programming package. To resolve this error, call Customer
Service at 1.800.531.5000 and mention the error code number
when prompted.
CHAPTER 8 - TROUBLESHOOTING & FAQS
DIRECTV periodically sends system software updates to your
receiver to improve performance and upgrade features and
functions. These updates will occur automatically. The receiver
will give you the option to download software “now” or “later.”
Software downloads take just a few minutes and should be
allowed to proceed when possible. When a download is in
progress, channels, interactive functions and applications will
temporarily become unavailable. After the download is complete,
the receiver may reset itself. Once the receiver download and/or
reset is complete, you can resume using as normal.
SYSTEM SOFTWARE UPDATES
103
TRO
OUB
BLES
SHOO
OTING
G TIPS
RUN THE SYSTEM TEST
The System Test allows you to run a basic diagnostics check on your DVR.
104
eeZcY^
eeZcY^m'!š
for TV and Equipment” for
1. 6aaXdccZXi^dch¸_VX`h!XVWaZh!ZiX#¸VgZ^ceaVXZXdggZXian#HZZ6eeZcY^m'!šConnections
more information.
2. There are batteries in the remote control and they are working correctly.
corr
AF
3. The access card is inserted in the DIRECTVÂŽ Receiver.
Follow these steps to run the diagnostics system test on your
our DVR
DVR:
1. Turn on your TV and the DVR.
3. Select “Settings & Help”.
2. Slide the mode switch to the DIRECTV position,
n, then press MENU.
ME
4. Select “Settings” then “Info & Test”.
5. If you have a High-Definition DVR, select “Run System Test”.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
First make sure that:
6. If your system does not pass the System
stem Test, check
chec any of these potential trouble areas: cabling, pointing the satellite dish,
che
phone connection and access card.
7. If you continue to have problems, call DIRECTV
ECT Customer Service at 1.800.531.5000.
8. You should run a system test several times before concluding that there is a problem. Occasional fluctuations in the phone
line or satellite signal can give temporary false readings.
FREQUENTL
LY ASKED
D QUE
ESTIO
ONS
Q: What to
o do abo
out temporary losss of sattellite sig
gnall, “fro
ozen” pic
cture, or picture
e bre
eakin
ng into blocks /
pix
xels?
The image on your screen is frozen, blocky, or you see a message that says, “Searching for Satellite Signal (x 771).
Possible Causes:
There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that
blocks your line of sight to the satellite.
There may be a problem with the cables running from your satellite
ellite dish to your DIR
DIRECTVÂŽ Receiver.
Solution:
AF
If the picture is frozen, blocky, or pixels, there may be a problem
blem with the
th transm
transmission from the source.
Weather issues are usually temporary. Wait for the
he weather to clear
cl
an
and
your signal should return to normal.
If there are no weather problems in your area,
rea, reset your DIRECTV
DIREC DVR
using the red RESET button behind the door on the fro
front of the
th receiver or
by unplugging the receiver for 15 seconds
plugging it back in.
onds and then plugg
pluggin
Check all the connections on the back
k of your receiver,
receiver starting with the
receiv
SAT-IN connection, and make sure they’re
re secure.
Check Satellite (SAT-IN) Connections
Coaxial Satellite Cable
If the problem is coming from the program source
sour (for example, you see the
problem on one channel, but not on any others), wait for the broadcasting
channel to resolve the issue.
If there are obstructions blocking the dish’s clear view of the satellite, you
should contact a professional to remove them or a DIRECTV installer at 1.800.531.5000 to relocate your dish.
If your signal strength is lower than 70 (60 or lower on HD receivers) on most transponders in good weather, contact a
professional installer to realign your dish or call us at 1.800.531.5000.
CHAPTER 8 - TROUBLESHOOTING & FAQS
Severe weather (rain, snow, hail etc.) may cause this issue.
105
FREQUENT
TLY ASKED
D QUESTIONS
Q: Why is my scre
een
n blue, black, gray
y or sn
nowy?
Your TV displays a blue, black, gray or snowy screen.
Possible Causes:
106
The DIRECTVÂŽ Receiver and most TVs and VCRs let you toggle between
n diffe
different vvideo sources. Your TV may be on a different
input source than what you are trying to view.
Your TV may not support the selected HD resolution from your receiver.
eceiv
eceiver.
AF
Solution:
Check that the DIRECTVÂŽ Receiver and TV are both powered
wered
ered on.
on
If the TV remote is not available:
If you don’t see the your DIRECTV picture, verify the
e inputt your TV is on b
by turning the TV on and off. Most TVs display the input
ut is set to something other than your DIRECTV receiver, toggle through the
in the upper right- or left-hand corner. If the input
V remote (if progr
programm
inputs with the “input” button on the DIRECTV
programmed) or TV remote until you get your picture. (If the DIRECTV
d to be programmed
remote is not working for the TV it may need
programmed.)
1. Find the Input or Source button on your TV and press it.
it It may be on the front panel, sides, bottom, or top edges of your TV.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Your TV and/or your receiver are not powered on.
2. Slowly set the TV to each input option,
n, one at a time.
tim Sometimes it takes a second or two for the input to switch, so don’t
proceed too quickly.
3. Set the TV to whichever input gives a picture.
re.
If you see a snowy screen and are using a coax connection to connect to the TV, make sure your TV is on channel 3 or 4.
Press the TV/VCR button on the VCR remote or on the VCR’s front panel.
If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTVÂŽ Receiver back on.
Check your connections and cables.
FREQUENTL
LY ASKED
D QUE
ESTIO
ONS
Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not
support the 24 frame-per-second rate DIRECTV provides. Press the RES button on your receiver’s front panel to change the
resolution to one your TV supports.
Q: Why do
oesn’t my re
emote work
k?
AF
Weak batteries are almost always the problem.
Trying to operate equipment other than your DIRECTV Receiver?
Remote sensor on the receiver could be blocked.
Solution:
POWER
POW
PO
OWER
OWE
WERR
SELECT
GUIDE
MENU
REC
OPEN
Check that nothing is between the remote control and
d the remote
sensor.
Remote Sensor
Make sure the remote control is in DIRECTV mode. Slide the MOD
MODE
switch on the remote to the DIRECTV position
will control the DIRECTVÂŽ Receiver.
on so the remote wil
Remote Battery Compartment
Check the batteries in the remote control.
rol. They may be wea
weak, dead
g batteries.
bat
or installed incorrectly. Try replacing
If you’re entering a channel number that
at is less than
tha ffour digits long,
the receiver might wait two seconds before
re tuning to the channel.
Press ENTER after entering a channel number
ber tto tune immediately.
If you are trying to operate a device other than the DIRECTV DVR
that you have programmed the remote to control, make sure you
rst slide the MODE switch to the mode that is programmed for that
device (AV1 or AV2). The indicator light for the component you’re
trying to control should light up when you press a valid key for that component. If it doesn’t, make sure the MODE switch is in
the correct position.
CHAPTER 8 - TROUBLESHOOTING & FAQS
Possible Causes:
107
FREQUENT
TLY ASKED
D QUESTIONS
108
Q: Why wo
on’t my DIR
RECTVÂŽ Rec
ceiver turn
n on?
If the indicator lights on the remote control start flashing, the batteries in the remote control are running low and should be
replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries,
you should not have to reprogram your remote to control other devices unless
les the batteries have been completely dead for a
less
month or more.
Possible Causes:
AF
Your receiver won’t turn on with either the remote or from the front
ont
nt panel.
Remote batteries have an insufcient charge.
Receiver or power strip is not plugged in to a power
wer source, or power cord is not plugged in to receiver.
Solution:
Wall outlet is not providing power.
If your receiver won’t turn on, the problem
em may be with the
th receiver
itself, or with the remote control. Please try the following:
To Check the Receiver:
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 6,
“Settings & Help:Settings:Remote Control” for instructions on how to program your remote to control other devices.
Verify the detachable power cord is plugged
ugged into the
t back of the DIRECTVÂŽ Receiver and the wall outlet.
Check the outlet or power strip to make sure
ure it is “live” by plugging in something else.
Try plugging receiver into a different wall outlet.
Make sure the outlet is not controlled by a wall switch.
Unplug receiver for ve minutes, and then plug it in again.
FREQUENTL
LY ASKED
D QUE
ESTIO
ONS
If your receiver is plugged into a power strip, check the power strip and reset by pressing its reset button. Make sure
receiver is plugged into a power strip outlet that has continuous power. Some power strips have energy saving ports that
only operate when a device is plug in and powered on.
To Check the Remote:
Press the power button on the front panel. If the receiver turns on, issue is with remote.
AF
Make sure remote batteries have sufcient charge. Green light should be solid gree
green when the PWR button on remote is
pressed. If the light blinks several times slowly, replace the batteries.
atteries.
teries. If th
there is no light, make sure batteries are inserted
with the positive and negative ends in the proper directions.. Otherwise
wise replace batteries.
Make sure nothing is blocking the IR sensor on the on the
he receiver. Remote
Remot must be pointed at receiver, unless it is capable
of RF and had been set up as RF.
Possible Causes
I see a messsage on my TV scree
en th
hat say
ys, “Please
e Call
Call Cu
usstomerr Service
e x721.” Wha
at’s going on?
The channel you’re trying to watch may not be included in yo
your programming package.
Solutions
Your DIRECTVÂŽ Receiver may not have
ve the programming information for this channel.
If the channel is part of your programming package,
packa
try resetting your receiver by turning it off and unplugging it. Wait 15
seconds, then plug it back in and turn it on.
If the channel is not part of your programming package, you can change your package online or call 1.800.531.5000.
Finally, try reauthorizing your receiver. On a computer, go to directv.com/reauthorize and follow the onscreen instructions. You
will need to be logged into your account on directv.com to complete this process.
CHAPTER 8 - TROUBLESHOOTING & FAQS
Make sure the remote control MODE switch is in the left-most position ((DIRECTV
DIRECTV Mode),
DIRECT
Mo
and press PWR (power key) or
press POWER button on the front panel of the receiver.
109
FREQUENT
TLY ASKED
D QUESTIONS
Q: Why does my
y Pro
ogress Bar free
eze while acquirring
g guid
de da
ata
a / data frrom sate
ellite
e?
While the “Acquiring Guide Data” or “Acquiring Data From Satellite” message is on the screen, progress freezes during download.
110
This may be normal. After ve minutes, the screen saver will display.
Press any key on the remote to see the progress bar again.
Solution:
SELECT
AF
May happen if your satellite dish isn’t adjusted properly.
If satellite data acquisition still does not move forward, press
ess the
he RESET
RES
ÂŽ
button behind the access panel door on the front of the DIRECTV
DIRE
Receiver and wait for program guide information to be acquired.
ACTIVE
INFO
RES
480i
480p
720p
RESET
Reset Button
Q: Why are
e my vid
deo and au
udio out of sync
c?
c?
Possible Causes:
The audio track does not match the lip movements
ents
nts on the screen.
Problem with how the program wass produced or how it was sent to DIRECTV for broadcast.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Possible Causes:
Your surround sound system may be
e out of sync, or may be set up incorrectly.
Solution:
Change the channel on your DIRECTVÂŽ Receiver. This may re-sync the audio.
Rewind the program for about 5 seconds, then fast forward to live programming.
Try replacing or switching the cables between your surround sound system and your DIRECTV Receiver. Refer to your
surround sound system’s manual for assistance.
1080i
FREQUENTL
LY ASKED
D QUE
ESTIO
ONS
If the issue continues, reset your DIRECTV Receiver. Press the RESET button behind the access panel door on the front of the
DIRECTV Receiver. You can also press MENU, press SELECT “Settings & Help”, then “Settings”. Select the “Reset” item from
the left menu and follow the onscreen instructions.
Q: Why is there no
o audio with pictture?
Possible Causes:
A setting (such as mute or volume) may have changed on the receiver
iver or your TV.
The cables between your TV and the receiver may not be connected
ected
cted prope
properly, or there
the may be a problem with an external
stereo or surround sound system.
Verify that your surround sound system is working, if applicable.
pplicable.
licable.
Your TV may not support the selected HD resolution from your
our receiver.
Solution:
Verify “MUTE” button not activated.
Raise or lower the volume. Did volume meter display on TV
TV?
Test sound on TV by changing the input
put to another source,
sourc such as a DVD player, game box, or antenna.
If connected to stereo or surround sound
d system, vve
verify components are on and set to the correct mode, and that audio
cables are secure and connected correctly.
If the issue continues, reset your DIRECTVÂŽ Receiver. Press the RESET button behind the access panel door on the front of
the DIRECTV® Receiver. You can also press MENU, select “Settings & Help”, then ““Settings”. Select the “Reset” item from
the left menu and follow the onscreen instructions.
Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support
the 24 frame-per-second rate DIRECTV provides. Also, many TVs do not support 480i. You may have to press the RES button
on your receiver’s front panel to set the resolution to one your TV supports.
CHAPTER 8 - TROUBLESHOOTING & FAQS
You can see a picture from your DIRECTVÂŽ Receiver, but there is no sound.
111
FREQUENT
TLY ASKED
D QUESTIONS
Q: What to
o do abo
out partial prog
gram
mming lo
oss; channe
els miissing fro
om Guid
de; chann
nel is in the Guid
de but I
ca
an’t tun
ne to it?
Your Program Guide is missing channels, or you are unable to use the guide to tune to a channel.
112
The channels might be excluded from the Favorites list currently in use.
e.
Solution:
AF
Your receiver information may need to be refreshed.
Your satellite dish may be incorrectly congured.
To change your Favorites List, press GUIDE on the remote,
mote,
ote, then press th
the YELLOW button and select “Change Favorites List”,
then “All Channels”.
Enter the channel number using the number pad
ad on th
the remote
mo con
control.
Check the dish type set in your receiver’s preferences:
references: Press M
MENU, select “Settings & Help”, “Settings”, “Info & Test”, then
“More System Info”. Check the Satellite Dish Type shown on the System Setup screen to see if it is correct. If not, select
“Satellite” from the left menu, then select “Repeat Satellite
Setup”. Follow the steps. From the Satellite Dish Type screen,
Sa
Satell
make sure the proper dish type is selected.
sele
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Possible Causes:
To refresh your receiver information, go to direct
directv
directv.com/reauthorize. You will need to be logged into your account on
directv.com to begin this process.
FREQUENTL
LY ASKED
D QUE
ESTIO
ONS
ÂŽ
Q: Why do
oes my DIR
RECTV Rece
eive
er turn off while pla
aying?
Your receiver turns off unexpectedly.
Possible Causes:
Excessive heat may have caused the receiver to go into a standby state.
You may have blown a circuit breaker or be experiencing a power outage.
tage
tage.
Parental viewing limits may have been activated on your DIRECTV
VÂŽ Receiver.
Recei
AF
Solution:
Ensure that your receiver has plenty of ventilation and that
hat
at nothing is on top
to of the receiver.
Wait 30 seconds for internal circuits to reset, then turn
urn receiver
eiver back on
on.
Consider using a line conditioner or surge protector.
ctor.
Consult an electrician if the problem is frequent
uent
nt or severe, especially
espec
if other household appliances or electronics are affected.
If parental limits are active, turn your DIRECTV
IRECTVÂŽ Recei
Receiver ba
back on and enter your parental lock code at the prompt.
Q: Why do
oes my DIR
RECTV DVR turn
n on orr cha
chan
hange cha
annels un
nex
xpectedly?
Your receiver changes to a different channel without
hout a remote control command.
Possible Causes:
A scheduled recording may be about to begin, so the receiver is changing channels to record the show as requested.
Your TV’s timer may have been activated.
CHAPTER 8 - TROUBLESHOOTING & FAQS
Electronic protection circuit may have been activated due to a power surge.
rge.
113
FREQUENT
TLY ASKED
D QUESTIONS
Solution:
Check your To Do List to see if there are other scheduled recordings. Press MENU, select “Recordings”, then “Manage
Recordings”, then “To Do list”.
114
Q: Why is my scre
een
n blank?
Possible Causes:
AF
Your TV and/or your receiver are not powered on.
There is no discernible video or image or the screen. Screen could be black,
lack, blue, grey
or seem like TV is not on.
Your receiver may be hooked up to the TV incorrectly.
You may be on the wrong video source for your DIRECTV
ECTVÂŽ Receiver.
Solution:
You may be tuned to a channel that is not currently
ntly broadcasting,
broadcastin or that you don’t subscribe to.
Check that DIRECTV DVR and TV are both powered on.
Read Appendix 2, “Connections to TV and Equipment” ffor instructions about connecting your receiver.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Check your TV owner’s manual to turn off the TV’s timer.
Press the INPUT button on the TV remote
mote control
contro to
t change video source.
Try another channel and see if you have live video.
vid
Press the POWER button on the front panel of the DIRECTVÂŽ Receiver.
Press the red RESET button behind the door on the front panel of the receiver.
The program may have been blocked by Parental Locks.
FREQUENTL
LY ASKED
D QUE
ESTIO
ONS
Q: Why is Caller ID
D not work
king?
Caller ID information isn’t showing on your TV screen when phone calls come in.
Possible Causes:
You don’t subscribe to Caller ID service through your local phone company.
You are using a wireless phone jack, which usually will not transmit Caller ID informati
infor
information.
AF
Solution:
Contact your local phone company to subscribe to Caller ID
D service.
Turn on Caller ID notification. Press MENU, select “Caller
ller ID” and then sele
sel
select “Turn On Notices”. (In some locations, you
must press MENU, select “Extras”, then “Caller ID”, then “Turn
Turn On Notices”.
Notic
Verify that your wireless phone jack transmits Caller
aller ID information.
informa
If not, connect a standard phone cable to your receiver
or replace your wireless phone jack.
Q: Why did
dn’t a progrram I trried to re
record
ecord sho
show up in the My Pllay
ylisst scree
en?
You wanted to record a program to watch later,
ater, but it is no
not listed in your Playlist.
Possible Causes:
Someone else may have prevented the recording or erased the program after it recorded.
The recording may have been cancelled due to a conflict with another program with higher priority in the Prioritizer.
The program may have been blocked by Parental Locks.
You may have deleted a Series recording. If you delete a Series by pressing RECORD on an episode in the Guide, you cancel
the entire series, not just the highlighted episode.
CHAPTER 8 - TROUBLESHOOTING & FAQS
The Caller ID feature in your DIRECTV® Receiver is turned off. See “Caller
er ID” in Chapter
Cha
5.
115
FREQUENT
TLY ASKED
D QUESTIONS
Solution:
To see if the program was recorded then deleted, press MENU, select “Recordings”, then “Manage Recordings”, then in the
left menu, select “History”.
116
Check the Parental Locks on your receiver and TV. Adjust the contentt ratings
ratings, if nec
necessary.
 
    
  

AF
Q: I wanted
d to rec
corrd a prog
gram, but I got an 
 
record. What do I do?
Your DIRECTV DVR can record up to two programs at once, or it can record one p
program while you watch another live program.
Possible Causes:
You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time.
Solution:
There was an overlap in the programs you tried
ried to record.
If you tried to record three programs
ms at once, or watch a live TV program with two others recording, you will need to decide
which recording to cancel.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
If the recording was cancelled due to a scheduling conflict, you will need to record the program again and if necessary you
gs: Series
Ser
will need to adjust the programming priority. See the “Manage Recordings:
Manager” section in Chapter 4 for details.
If the overlap is a couple of minutes (for exampl
example, some networks occasionally start programs at 8:59 instead of 9:00 p.m.),
ec
adjust your recording start and end time Recording
Options. See the “Changing a Record Option” section in Chapter 4.
Someone else manually deleted the program.
The hard drive on your DVR is full. The program may not have recorded.
FREQUENTL
LY ASKED
D QUE
ESTIO
ONS
Q: I recorded
d a prrog
gra
am and
d the
e rec
cording
g got cut offf just befo
ore
e the end so
o I misssed the last bitt of the
prrogram
m. Why?
Your recording stopped before the program or event ended.
Possible Causes:
If you were trying to record a sporting event, the event may have run over its allot
allotted tim
time.
You may have had a recording conflict with a higher priority program.
ram.
AF
Someone may have manually ended the recording.
Solution:
Try setting the end time of the recording in the Record
rd Options
ons so the recording
re
rec
ends one or two minutes later (or more, if
necessary). You may be able to record the same program again later
iin the week. Check the Program Guide for additional
showings.
For sporting events, you may want to extend
nd the
e recording stop time 15 minutes or more to protect against overtime games.
If you had a priority conflict, try adjusting
ng your start and end times. You may need to choose a different time slot to record a
program if the conflict continues.
Q: Why wa
as a pro
ogrram I rec
corde
ed displaye
splaye
splayed
ed in the My
y Play
ylist scre
een, but deleted beffore I could watch it?
Your recording(s) were deleted before you had a chance
chan to view them.
Possible Causes:
Someone else manually deleted the program.
The hard drive on your DVR is full. The program may not have recorded.
The receiver may have deleted older recordings to make room for newer ones.
CHAPTER 8 - TROUBLESHOOTING & FAQS
The program you were trying to record may have started or ended early.
117
FREQUENT
TLY ASKED
D QUESTIONS
You exceeded the allotted purchase or viewing time on a Pay Per View movie or event.
Bad weather may have caused a loss in signal. Your receiver will automatically delete these incomplete programs.
Solution:
118
Change your recording options to keep programs until you delete them
m man
manually. See “Recording a Single Show” or
“Recording a Series” in Chapter 4 for details.
You can also change a recording you’ve already made to “Keep Until I Delete”. See “M
“Managing My Playlist” in Chapter 4.
AF
To avoid this in the future, you can change settings for recordings
rdings
ings that you’ve
set to occur in the future, but haven’t recorded
yet. Press MENU, select “Recordings”, then “Manage Recordings”,
cordings”,
gs”, then
th “To
“ To Do
D List”, choose the show you want to change and
select it, select RECORD, press SELECT on “Keep…”, press
ress SELECT on the “Keep Until” box to change it to “I Delete”, use the
ARROW button to move over to Update and press SELECT.
ELECT.
CT.
If you recorded a DIRECTV CINEMA movie or Pay
ay Per View event,
even but
bu did not watch it, the time which you are allowed to
purchase or watch it may have expired. To avoid
oid this in the future,
futu check your Pay Per View recordings in the My Playlist
screen for expiration dates.
Q: I’v
ve set up
p a serie
es record
ding. Why do I get
get a bu
bun
nch
h of re
erunss and multip
ple
e copie
es of the
e same program?
Your DVR is getting full of duplicate recordings
cordings of the same
sam program, or old episodes of the chosen show.
Possible Causes:
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Delete some of the content on your DVR to make room for new recordings..
Your series is set to record both First Run an
and Repeat episodes.
The programmer may not provide enough details in the program description for your receiver to determine whether the
program is a repeat.
Solution:
When you set up a series, make sure you select only the “First Run” option. This is the default for one-touch recording unless
you have changed your default recording settings.
FREQUENTL
LY ASKED
D QUE
ESTIO
ONS
Q: Why can I not see DIRECTV menus and
d screens on my
TV
V? OR
Why do
o I see a message that says, “Thiss TV or itts cabless
are not HD. To se
ee screen
n gra
aphic
cs, pre
ess the RE
ES key
on
n the fro
ont of th
he receiver un
ntil this me
essage no
o lo
ongerr
ap
ppearss”..
AF
SD Video Outputs
You have connected your receiver to your TV using both a High Denitio
Denition output (HDMI) and Standard Denition (SD) outputs
(S-Video, Component (Red/Yellow/White), or Coaxial)
axial) on the sam
same re
receiver.
Solutions:
You are using SD outputs (S-Video, Component
ent
nt (Red/Yellow/White),
(Red/Yellow/Whit or Coaxial) and have the receiver set to HD resolutions
such as, 720p, 1080i or 1080p.
Change the receiver resolution to 480i orr 480p by pres
pressing
pressi the RES button on the front receiver panel until 480i or 480p is selected.
Uncheck all resolutions except 480i or 480p
0p on the TV Resolutions menu. Press MENU, select “Settings”, “HDTV” and then
“TV Resolutions”. Follow the onscreen instructions.
uct
Turn “Native” Off. Press MENU, select “Settings”, “HDTV”, “Video”, then “Native”, and follow the onscreen instructions.
CHAPTER 8 - TROUBLESHOOTING & FAQS
When the receiver resolution is set to 720p, 1080i, or 1080p, DIRECTV
screens and menus (“user interface”) will not appear on Standard
Denition (SD) outputs. A message is displayed to notify you that the
resolution setting needs to be changed.
Possible Causes:
HD Video Outputs
119
120
AF
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Lim
mited 90-Dayy Wa
arrantyy .................................................... 122
AF
Who is covered? ..............................................................................122
What is Covere
ed? ............................................................................122
What is Exclud
ded? ...........................................................................123
Make Su
ure You
u Kee
ep... ....................................................................124
Before Requessting Repairr Servvice... .........................................124
To Get Warran
nty Se
ervice.... .............................................................125
To Get Out-of--Warra
anty Se
ervice
e... ................................................125
25
DIR
RECTV PROT
TECT
TION PLA
AN ............................................
.... 12
26
FC
CC Custo
omerr Info
ormation
n .........................................
........... 12
28
TERM
MS AND COND
DIT
TIONS FOR USE
E OF SOF
FTW
WARE
WARE
(““TERMS
S”) ........................................................
....................
................... 129
12
29
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
CHAP
PTE
ER 9: WA
ARRANT
TY AND OTH
HER IN
NFO
121
LIM
MITED
D 90
0-DA
AY WA
ARRA
ANTY
122
WHO IS COVERED?
WHAT IS COVERED?
AF
You must have proof of acquisition to receive warranty service. A receipt
eipt or other docum
docume
document showing that you acquired the product
is considered proof of acquisition. THIS LIMITED WARRANTY EXTENDS
ENDS ONLY TO THE ORIGINAL
CONSUMER ACQUIRER OR ANY
PERSON RECEIVING THE DIRECTV HD DVR AS A GIFT FROM THE
HE ORIGINAL
ORIGINA CONSUMER
CONSU
ACQUIRER AND TO NO OTHER ACQUIRER
OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS.
USERS THIS PRODUCT IS NOT AUTHORIZED FOR USE
OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS
S THIS WARRANTY.
WARRANTY
Warranty coverage begins the day you acquire
quire the product
product. Fo
For ninety (90) days from the acquisition date, at the option of DIRECTV,
the DIRECTV HD DVR will be repaired or replaced with a new,
ne repaired, refurbished or comparable product (whichever is deemed
necessary) if it becomes defective or inoperative.
operative. This ex
exchange is done without charge to you for parts and labor. You will be
responsible for the cost of shipping to and from the location
designated by DIRECTV. If DIRECTV cannot reasonably repair or replace
lo
the Receiver then DIRECTV may, at its sole discretion,
refund the price you paid for the product or the current retail price of the
screti
product.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
DIRECTV warrants your DIRECTV HD DVR (Model Number: HR20, HR21, HR22, HR23, HR24) or Advanced Whole-Home HD DVR
(Model Numbers: HR34, HR44 and above) and any included accessories against defects in material or workmanship for a period of
ninety (90) days after the date of acquisition.
All products, including replacement products, are covered only for the original warranty period. When the warranty on the original
product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of acquisition, you pay
for the replacement of all parts, and for all labor charges.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
LIMITED
D 90
0-DAY
Y WAR
RRAN
NTY
AF
Your warranty does NOT cover:
Labor charges for installation or setup of the product.
Installation, performance of, or repair of: audio/video cabling, telephone line, or acces
acce
accessory attachments used with the product.
Product replacement because of misuse, accident, lightning damage, unauthorized
orized repair,
repa or other cause not within the control
of DIRECTV. Incidental or consequential damages resulting from the product.
ct. SOME S
STATES DO NOT ALLOW THE EXCLUSION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION
USION MAY NOT APPLY
APP TO YOU. Any modications or
other changes to the product, including but not limited to software orr hardware modicat
modication in any way other than as expressly
modicati
authorized by DIRECTV will void this limited warranty. Except in the
or software provided by DIRECTV, installing
e case of hardware
har
software modifications, “hacks” or utilizing service access or “back
limited warranty.
ack doors”
ors” will
w void this
Reception transmission problems caused by signal conditions,
or cable or antenna systems outside the unit. A
ns, telephone line, o
product that has been modied or adapted to enable it to operate
country other than the country for which it was designed,
te in any count
manufactured, approved and/or authorized, or repair of products damaged
by these modications. A product used for commercial
dam
or institutional purposes.
DIRECTV makes no warranty that the access connection
nnection
ection will be a local
loc (not long distance) phone call.
The continued provisioning of any of the programming
delivered through the Receiver including but not limited
ramming and other services
to television programming, show information,
data, and scheduling information.
ion, program guide d
MAKE SURE YOU KEEP...
Please keep your receipt or other document showing
i proof of acquisition. Attach it to this User Guide (see page 10) and keep both
nearby. Also keep the original box and packing material in case you need to return your product.
BEFORE REQUESTING REPAIR SERVICE...
Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care.
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
WHAT IS EXCLUDED?
123
LIM
MITED
D 90
0-DA
AY WA
ARRA
ANTY
TO GET WARRANTY SERVICE...
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV.
A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service
or exchanged, you will receive a return authorization number. The representative
ive will
wil give you complete shipping details.
124
TO GET OUT-OF-WARRANTY SERVICE...
To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV
IRECTV
TV for informatio
in
information on the possibility of and any costs for repair or
replacement of out-of-warranty products.
ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED
MPLIED
ED WARRANTIES
WARRANTIE OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO
O THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED
PLIED BY THE LAW OF
O ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED
WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL
GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS
L OTHER WARRANTIES,
WARRANTI
WARRANT
OF DIRECTV. REPAIR OR REPLACEMENT AS
S PROVIDED
VIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE
FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE
LIA
DIRECTVÂŽ Receiver. DIRECTV SHALL NOT BE LIABLE FOR ANY
A INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
Receiver.
EXPRESS OR IMPLIED WARRANTY ON THE DIRECTVÂŽ R
SOME STATES DO NOT ALLOW LIMITATIONS
SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS
S ON WARRANTIES,
WA
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
HTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
DIRECTV
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV
DIREC
CTV PROTE
ECTION PL
LAN
Safeguard your DIRECTV System with the ultimate in professional technical service. For a low monthly fee, the DIRECTV
PROTECTION PLAN covers the components of your entire DIRECTVÂŽ System, giving you affordable peace of mind and
comprehensive support to ensure that you and your family enjoy nonstop DIRECTVÂŽ entertainment.





"# $ 
AF
Your DIRECTV Limited Warranty provides certain remedies for this receiver during
ing th
the sstated coverage term. The DIRECTV
PROTECTION PLAN provides comprehensive coverage for your DIRECTVÂŽ System,
stem, in
includin
including:
Dedicated
icated Technical Sup
Support 24-hour a day
Power surge related repairs including those caused by
lightning
Unlimited dish antenna alignments
Cables, switches and associated wiring throughout
hout
your home
Replacement
of defective receiver equipment
Rep
(if problem
can not be resolved over the phone)
pr
Defective remote control replacements
ts
All parts and labor for repair
Professional In-home service calls when needed
All this — for one low monthly
hly fee — ccovers every DIRECTV component and receiver on your account.
Sig
gn up today fo
or th
he DIRE
ECTV
V PR
ROTEC
CTION PLA
AN by callin
ng 1-8
800-DIR
RECTV
The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company
on behalf of DIRECTV where authorized by law. Certain limitations may apply. Pricing, terms and conditions of the DIRECTV
PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing and are available
at directv.com/protection.
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
ÂŽ
125
FCC CU
USTO
OME
ER INFO
ORMATIO
ON
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
126
™ IgVYZCVbZ/9>G:8IK
AF
DIRECTV
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV
™ IneZd[:fj^ebZci/9>G:8IKHViZaa^iZGZXZ^kZg
™ Model Number: HR34, HR42, HR44, C31, C41, C41W and above
Federal Communications Commission (FCC): This equipment comp
with both Part 15 and Part 68 of the FCC rules.
complies w
This equipment has been tested and found to comply
omply
mply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
able protection against
again harmful interference in a residential installation.
This equipment generates, uses, and can
frequency energy and, if not installed and used in accordance with the
n radiate radio freq
freque
instructions, may cause harmful interference
communications. However there is no guarantee that interference will not
erence to radio com
occur in a particular installation. If this equipment
quipment does
do cause harmful interference to radio or television reception, which can be
determined by removing and applying powerr to the e
equipment, the user is encouraged to try to correct the interference by one or
more of the following measures:
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Responsible Party:
™ GZdg^ZcidggZadXViZi]ZgZXZ^k^c\satellite dish antenna.
™ >cXgZVhZi]ZhZeVgVi^dcWZilZZci]ZZfj^ebZciVcYi]Z9>G:8IKGZXZ^kZg#
™ 8dccZXii]ZZfj^ebZci^cidVcdjiaZidcVX^gXj^iY^[[ZgZci[gdbi]Viidl]^X]i]Z9>G:8IKGZXZ^kZg^hXdccZXiZY#
™ 8dchjaii]ZYZVaZgdgVcZmeZg^ZcXZYgVY^d$IKiZX]c^X^Vc[dg]Zae#
FCC CU
UST
TOM
MER IN
NFORM
MATIION
The user may find the following booklet, prepared by the Federal communications Commission, helpful: “How to Identify and
Resolve Radio and TV Interference Problems”. This booklet is available from the U.S. Government Printing Office, Washington,
DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals,
printers, etc.) certied to comply with
ter
Class B limits may be attached to this device. Operation with non-certied peripherals
ipherals is
ipher
i likely to result in interference to radio and
TV reception. To meet FCC requirements, shielded cables are required to connect
device to a personal computer, peripheral, or
nnect the devic
other Class B certied device.
AF
This equipment complies with Part 68 of the FCC Rules and the requirements
ACTA. On the back of this equipment is a
rements adopted by A
label that contains a product identier in the format US:AAAEQ##TXXXX.
TXXXX.
XXX.
If requested, this information must be provided to your telephone
equipment uses the following USOC Jack: RJ11C.
one company. T
This equ
A plug and jack used to connect this equipment to the premises’
telephone network must comply with the applicable
ises’
es’ wiring and telep
tele
FCC Part 68 rules and requirements adopted by ACTA. A compliant
ant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modularr jack that is als
compliant.
also com
See installation instructions for details.
The REN (Ringer Equivalence Number) is used
of devices that may connect to a telephone line. Excessive
d to determine the number
nu
RENs on a telephone line may result in the devices not ringing
ringi in response to an incoming call. In most but not all areas, the sum
of the RENs should not exceed ve (5.0).
To be certain of the number of devices that may be connected
to a line, as determined by the total RENs, contact your local
connec
conn
telephone company. The REN for this product is part of the product identier that has the format US: AAAEQ##TXXXX. The digits
represented by ## are the REN without the decimal
mal point (e.g., 03 is a REN of 0.3).
If this DIRECTVÂŽ Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to le a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper
functioning of your equipment. If they do, you will be notied in advance in order for you to make necessary modications to
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
™ 86JI>DC/8]Vc\ZhdgbdY^ÃXVi^dchcdiZmegZhhanVeegdkZYWni]ZbVcj[VXijgZggZhedch^WaZ[dgXdbea^VcXZXdjaYkd^Yi]Z
user’s authority to operate the equipment.
127
FCC CU
USTO
OME
ER INFO
ORMATIO
ON
maintain uninterrupted service. Connection to party line service is subject to state tariffs. Contact the state public utility commission,
public service commission or corporation commission for information.
128
DIRECTV
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV
AF
If your home has specially wired alarm equipment connected to
ensure the installation of this DIRECTV Satellite
o the telephone
telepho line, e
Receiver does not disable your alarm equipment. If you have
e questions about
abo what
wha will disable alarm equipment, consult your alarm
company, telephone company or a qualied installer.
DO NOT DISASSEMBLE THIS EQUIPMENT. It does not
user-serviceable components.
ot contain any u
user-s
We recommend the installation of an AC surge arrester in the AC o
outlet to which this equipment is connected. Telephone companies
out
report that electrical surges, typically lightning
ng transients,
ransients, are very destructive to customer terminal equipment connected to AC
power sources.
FCC RF Radiation Exposure Statementt
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address
and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
equipmentt complies
with FCC RF radiation exposure limits set forth for an uncontrolled
MPE/SAR/RF Exposure Information. This equ
environment.
This equipment
q p
was veried for RF exposure and
d found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RF
exposure requirements.
WARNING: While this equipment
q p
is in operation,
a separation
distance of at least 20 centimeters (equal
to 8 inches) must be
maintained between the antenna inside the equipment
q p
and the bodies of all persons
exposed
to the antenna in order to meet
the FCC RF exposure
g changes
g to the antenna or the equipment
q p
g so may result in the
guidelines.
Making
is not permitted.
Doing
equipment
q p
exceeding
g the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with any
other antenna or radio transmitter.
TE
ERM
MS AND
D CON
NDIT
TIONS
S FOR USE OF
F SOF
FTWA
ARE (“T
TERM
MS”)
THE DIRECTV RECEIVER INCORPORATES SOFTWARE WHICH IS OWNED BY DIRECTV OR ITS THIRD PARTY LICENSORS (the
“Software”). BEFORE USING THE RECEIVER PLEASE READ THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY
NOT USE THE RECEIVER AND SHOULD IMMEDIATELY RETURN THE RECEIVER TO DIRECTV OR YOUR SUPPLIER. THESE TERMS
ALSO APPLY TO ANY MODIFICATIONS, UPDATES OR SUPPLEMENTS TO THE SOFTWARE PROVIDED
TO YOU.
A. License Grant and Conditions
B. License Restrictions
AF
DIRECTV grants you a non-exclusive, non-transferable, limited license to use the Softw
Software solely
in executable code form and
solely as integrated with, incorporated into, and in conjunction with the Receiver. You mu
ensure that the copyright, trademark
must e
and other protective notices contained in the Software are maintained
d and not altered or rremoved. The Software is protected
by copyright and other laws and international copyright and other treaties.
aties. All title and intellectual property rights in and to the
Software and all modications, updates, enhancements and derivative
rivative works of the Software are owned exclusively by DIRECTV
or its licensors and you agree to execute any document reasonably
DIRECTV to evidence such ownership rights.
onably
nably requested by
b D
Certain third party software used in connection with the Receiver
er may be made directly available to you by the providers thereof.
The source code to certain software subject to the GNU
U GPL and other open source licenses that is used in connection with the
Receiver is made available to you by DIRECTV following
request to DIRECTV. Use of such Software is also subject to
ing the written re
reque
the terms of any applicable agreement between you
provider. DIRECTV reserves the right to modify, supplement,
ou and each such pr
pro
update and otherwise alter the Software via software
other modication procedures, and these terms will apply to
ftware
e download or o
such Software as modied, supplemented, updated, and oth
otherwise
otherwis altered.
You may not copy, modify or transfer the Software,
tware, or any
an copy thereof, in whole or in part. You may not reverse engineer,
disassemble, decompile or translate the Software,
are, or otherwise attempt to derive the source code of the Software, except to the
extent allowed under any applicable law. Any attempt to transfer any of the rights, duties or obligations of this license agreement
is void. You may not rent, lease, load, resell for prot or distribute the Software, or any part thereof. You may not export, transfer
or re-export the Software in violation of any applicable law. The Software may include some components that are covered by
“free software” licenses, open source licenses and other similar license use rights, which require such components to be used,
modied and/or distributed only under the terms of such licenses. Any such components are subject only to the terms of such
licenses, and not these Terms.
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
ÂŽ
129
TER
RMS AN
ND CO
ONDIT
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ONS
S FOR
R USE
E OF SOFTW
WARE
E (“TER
RMS”)
C. Ownership of Software and Reservation of Rights
The Software is licensed, not sold, to you for use only under the terms of this license agreement, DIRECTV is NOT transferring title
or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you. Except
as stated above, this license agreement does not grant to you any intellectual property rights in the Software.
130
These Terms are effective until terminated. You may terminate these Terms
ms by ret
returning the Receiver to DIRECTV or your supplier.
These Terms will terminate automatically without notice if you fail to comply
omply with the
these Te
Terms or any other agreement between you
and DIRECTV. Upon termination you must return the Receiver to DIRECTV
supplier.
RECTV or your supp
suppli
AF
E. Disclaimer
THE SOFTWARE IS (TO THE EXTENT PERMITTED BY LAW) SUPPLIED “AS IS”.
IS NEITHER
NE
DIRECTV NOR ANY OF ITS LICENSORS
EXPRESSLY MAKES OR PASSES ON TO YOU ANY WARRANTY
NTYY OR REPRESENTATION
REPRESENT
REPRESEN
ON BEHALF OF DIRECTV OR ITS LICENSORS
WITH RESPECT TO THE SOFTWARE, INCLUDING BUT NOT LIMITED TO ANY
AN WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
(BUT NOT LIMITED TO) ANY IMPLIED WARRANTIES
S OF MERCHANTABILITY,
MERCHANTABIL
MERCHAN
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
RIGHTS
RIGH
IN NO EVENT WILL DIRECTV OR ITS LICENSORS
SORS BE LIABLE TO YOU
WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT,
INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL
DAMAGE (INCLUDING LOSS OF PROFITS, LOST SAVINGS, LOSS
INCIDEN
IN
OF DATA OR THE COST OF PROCUREMENT
MENT OF SUBSTITUTE
SUBSTITUT GOODS, TECHNOLOGY OR SERVICES) ARISING OUT OF THE USE
OR THE INABILITY TO USE THE SOFTWARE,
OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF
WARE, EVEN IF DIRECTV
DIR
SUCH DAMAGES, OR FOR ANY CLAIM BY A THIRD PARTY.
Some states or jurisdictions do not allow the exclusion or limitation of
PAR
PA
incidental, consequential or special damages,
s, so the
th above limitations may not apply to you.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
D. Termination
%'  # $  
DIRECTV’S LICENSORS AND SUPPLIERS SHALL BE THIRD PARTY BENEFICIARIES OF THESE LICENSE TERMS, AS APPLICABLE.
YOUR USE OF THE RECEIVER CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS AND AGREE TO BE
BOUND HEREBY.
TE
ERM
MS AND
D CON
NDIT
TIONS
S FOR USE OF
F SOF
FTWA
ARE (“T
TERM
MS”)
Certain additional terms and information for the Software and certain third party software (including the text of licenses applicable
to any free, open source and other similar software that may be included in the Software) may be found in the DIRECTV website
located at www.directv.com, and the GNU website located at www.gnu.org.
H. GNU GPL and Open Source Software
Attention: Vice President, STB Engineering
DIRECTV
2230 E. Imperial Highway
El Segundo, CA 90245
AF
Certain components of the Software may be subject to the GNU General Public
blic Licence,
Licen
Version
Ve
2, June 1991 (“GPL”), “free
software” licenses and other open source software licenses. The foregoing
ng components of the
th Software are not and may not
be subject to the License Restrictions in Section B above. In compliance
DIRECTV, its suppliers, or its third party
ce with the GPL, DIR
DIRE
licensors, upon written request, will make the source code of the software,
oftware,
ftware, libraries and associated utilities it uses, together with
its modications (if any), available to the public in source code form.
use, modify and distribute the software and
rm. You
ou are free
to us
any modications as long as you comply with the terms of the GPL referred to abov
above and other open source software licenses.
The license terms applicable to the GPL may be found in the
located at www.directv.com, and the GNU website
e DIRECTV
IRECTV website lo
located at www.gnu.org, specically at (http://www.gnu.org/licenses/old-licenses/gpl-2.0.html).
To request a copy of the applicable
org/licenses/old-licen
rg/licenses/old-licen
source code please write to DIRECTV at:
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright Š 1989, 1991 Free Software Foundation, Inc.,
51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA
Everyone is permitted to copy and distribute verbatim copies
of this license document, but changing it is not allowed.
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
G. Additional Information
131
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WARE
E (“TER
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132
The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public
License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users.
This General Public License applies to most of the Free Software Foundation’s software and to any other program whose authors
commit to using it. (Some other Free Software Foundation software is covered by the
t GNU Lesser General Public License instead.)
You can apply it to your programs, too.
AF
When we speak of free software, we are referring to freedom, not price. Our General
Gener Public
Pub Licenses are designed to make sure
that you have the freedom to distribute copies of free software (and charge
if you wish), that you receive source code
harge for this service
ser
or can get it if you want it, that you can change the software or use pieces of it in new fr
free programs; and that you know you can do
fre
these things.
To protect your rights, we need to make restrictions that forbid
you these rights or to ask you to surrender the rights.
bid anyone to d
deny yo
These restrictions translate to certain responsibilities for
or you
u if you distribute copies of the software, or if you modify it.
For example, if you distribute copies of such a program,
or for a fee, you must give the recipients all the rights that
am, whether gratis o
you have. You must make sure that they, too, receive
source code. And you must show them these terms so they
eive or can get the so
know their rights.
We protect your rights with two steps: (1) copyright
software, and (2) offer you this license which gives you legal permission to
opyright the ssoftware
copy, distribute and/or modify the software.
are.
Also, for each author’s protection and ours, we want to
make certain that everyone understands that there is no warranty for this
t m
free software. If the software is modied by someone else and passed on, we want its recipients to know that what they have is not
the original, so that any problems introduced
will not reflect on the original authors’ reputations.
d by others
oth
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Preamble
Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free
program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that
any patent must be licensed for everyone’s free use or not licensed at all.
The precise terms and conditions for copying, distribution and modication follow.
TE
ERM
MS AND
D CON
NDIT
TIONS
S FOR USE OF
F SOF
FTWA
ARE (“T
TERM
MS”)
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION
0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may
be distributed under the terms of this General Public License. The “Program”, below, refers to any such program or work,
and a “work based on the Program” means either the Program or any derivative work
wor under copyright law: that is to say, a
work containing the Program or a portion of it, either verbatim or with modications
cations and/or
cation
and/ translated into another language.
(Hereinafter, translation is included without limitation in the term “modification”.)
licensee is addressed as “you”.
ation”.) Ea
Each lice
Activities other than copying, distribution and modication are not covered
they are outside its scope. The act of
red by this Licens
License; th
running the Program is not restricted, and the output from the Program
am is covered only if its contents constitute a work based on
the Program (independent of having been made by running the Program).
that is true depends on what the Program does.
ogram).
ram). Whether
Whet
1. You may copy and distribute verbatim copies of the Program’ss source code as you receive it, in any medium, provided that you
conspicuously and appropriately publish on each copy an appropriate
and disclaimer of warranty; keep intact all
propriate
opriate copyright notice
no
the notices that refer to this License and to the absence off any warranty; and g
give any other recipients of the Program a copy of this
License along with the Program.
You may charge a fee for the physical act of transferring
ring a copy, and you
y may
m at your option offer warranty protection in exchange
for a fee.
2. You may modify your copy or copies of the Program
rogram or any portion
portio of it, thus forming a work based on the Program, and copy and
distribute such modications or work underr the terms of Se
Section 1 above, provided that you also meet all of these conditions:
a) You must cause the modied les to carry
notices stating that you changed the les and the date of any change.
arry prominent notic
b) You must cause any work that you distribute
publish, that in whole or in part contains or is derived from the Program or any
ute or publis
part thereof, to be licensed as a whole at no charge
arge to all third parties under the terms of this License.
c) If the modied program normally reads commands interactively when run, you must cause it, when started running for such
interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a
notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under
these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not
normally print such an announcement, your work based on the Program is not required to print an announcement.)
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
GNU GENERAL PUBLIC LICENSE
133
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DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
These requirements apply to the modied work as a whole. If identiable sections of that work are not derived from the Program,
and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to
those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which
is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other
licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.
134
Thus, it is not the intent of this section to claim rights or contest your rights to wo
written entirely by you; rather, the intent is to
work w
exercise the right to control the distribution of derivative or collective works
the Program.
ks based on th
In addition, mere aggregation of another work not based on the Program
(or with a work based on the Program)
ram with the Program
Pro
on a volume of a storage or distribution medium does not bring the
e other work under the
th scope of this License.
3. You may copy and distribute the Program (or a work based on
2) in object code or executable form under the
n it, under Section
Se
terms of Sections 1 and 2 above provided that you also do one
ne of the follow
following:
a) Accompany it with the complete corresponding machine-readable
which must be distributed under the terms of
ne-readable
readable source code,
Sections 1 and 2 above on a medium customarily used
interchange; or,
d for software
tware interch
b) Accompany it with a written offer, valid for at least
ast three years, to
t give
giv any third party, for a charge no more than your cost of
physically performing source distribution, a complete
machine-readable copy of the corresponding source code, to be distributed
mplete machine-rea
machine-read
under the terms of Sections 1 and 2 above on
customarily used for software interchange; or,
n a medium customa
c) Accompany it with the information you
u received as to the offer
of to distribute corresponding source code. (This alternative is
allowed only for noncommercial distribution
bution and only if you received the program in object code or executable form with such an
offer, in accord with Subsection b above.))
The source code for a work means the preferred
rred form
for of the work for making modications to it. For an executable work, complete
source code means all the source code for all modules
it contains, plus any associated interface denition les, plus the scripts
mo
used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not
include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so
on) of the operating system on which the executable runs, unless that component itself accompanies the executable.
If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent
access to copy the source code from the same place counts as distribution of the source code, even though third parties are not
compelled to copy the source along with the object code.
TE
ERM
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D CON
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S FOR USE OF
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FTWA
ARE (“T
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MS”)
However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long
as such parties remain in full compliance.
5. You are not required to accept this License, since you have not signed it. However,
else grants you permission to modify
ever, nothing
ever
or distribute the Program or its derivative works. These actions are prohibited
d by llaw if yyou do not accept this License. Therefore,
by modifying or distributing the Program (or any work based on the Program),
your
acceptance of this License to do
m), you indicate
ind
so, and all its terms and conditions for copying, distributing or modifying
works based on it.
g the Program o
or wor
AF
6. Each time you redistribute the Program (or any work based on the
automatically receives a license from
e Program), the recipient
recip
the original licensor to copy, distribute or modify the Program subject
and conditions. You may not impose any
bjectt to these terms a
further restrictions on the recipients’ exercise of the rights granted
nted herein. Yo
You are not responsible for enforcing compliance by
third parties to this License.
7. If, as a consequence of a court judgment or allegation
n of patent infringement
infringeme or for any other reason (not limited to patent
infringem
issues), conditions are imposed on you (whether by court
ourt order, agreement
agreemen or otherwise) that contradict the conditions of this
agre
License, they do not excuse you from the conditionss of this License. If you
y cannot distribute so as to satisfy simultaneously your
obligations under this License and any other pertinent
rtinent
ent obligations, then
th as a consequence you may not distribute the Program at
all. For example, if a patent license would not
ot permit roya
royalty-free redistribution of the Program by all those who receive copies
directly or indirectly through you, then the only way you could satisfy
both it and this License would be to refrain entirely from
sa
distribution of the Program.
If any portion of this section is held invalid orr unenforceable
under any particular circumstance, the balance of the section is
unenforcea
unenforce
intended to apply and the section as a whole is intended
intend to apply in other circumstances.
It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of
any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which
is implemented by public license practices. Many people have made generous contributions to the wide range of software
distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or
she is willing to distribute software through any other system and a licensee cannot impose that choice.
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt
otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License.
135
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This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.
136
AF
9. The Free Software Foundation may publish revised and/or new versions of the General
Gener Public License from time to time. Such
new versions will be similar in spirit to the present version, but may differ
address new problems or concerns. Each
er in detail to
t addr
version is given a distinguishing version number. If the Program species
ies a version number
numbe of this License which applies to it and
nu
“any later version”, you have the option of following the terms and conditions either of that
tth version or of any later version published
by the Free Software Foundation. If the Program does not specify
of
fy a version number
o this License, you may choose any version ever
published by the Free Software Foundation.
NO WARRANTY
10. If you wish to incorporate parts of the Program into other
whose distribution conditions are different, write to
herr free programs wh
the author to ask for permission. For software which iss copyrighted
Free Software Foundation, write to the Free Software
righted by the F
Foundation; we sometimes make exceptions for this.
s. Our decision will be guided by the two goals of preserving the free status of all
derivatives of our free software and of promoting the sharing and reuse
reus of software generally.
re
11. BECAUSE THE PROGRAM IS LICENSED
SED FREE OF CHARGE,
CHARG THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT
CHAR
PERMITTED BY APPLICABLE LAW. EXCEPT
CEPT WHEN OTHERWISE
OTHE
OT
STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER
PARTIES PROVIDE THE PROGRAM “AS IS”” WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES
AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE
ES OF MERCHANTABILITY
RISK AS TO THE QUALITY AND PERFORMANCE
E OF
O THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU
ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces,
the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation
excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License
incorporates the limitation as if written in the body of this License.
12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR
ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR
DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR
LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS),
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ERM
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D CON
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END OF TERMS AND CONDITIONS
How to Apply These Terms to Your New Programs
If you develop a new program, and you want it to be of the greatest possible use to
the public, the best way to achieve this is to
o th
make it free software which everyone can redistribute and change under these terms.
term
To do so, attach the following notices to the program. It is safest to attach
start of each source le to most effectively
h them to the sta
convey the exclusion of warranty; and each file should have at least the “copyright”
copyright” line and
a a pointer to where the full notice is found.

s.>
.>
Copyright (C)  
This program is free software; you can redistribute it and/or modify
terms of the GNU General Public License as
odify it under the
th ter
published by the Free Software Foundation; either version 2 off the License, or (at
(a
( your option) any later version.
This program is distributed in the hope that it will be useful,
ANY WARRANTY; without even the implied warranty of
eful,
ful, but WITHOUT AN
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
General Public License for more details. You should
have received a copy of the GNU General Public License
cense along with this
th program; if not, write to the Free Software Foundation, Inc.,
51 Franklin Street, Fifth Floor, Boston, MA 02110-1301
0-1301
301 USA.
Also add information on how to contact you by electronic an
paper mail. If the program is interactive, make it output a short notice
and pap
like this when it starts in an interactive mode:
ode:
Gnomovision version 69, Copyright (C) yearr name of author
auth
Gnomovision comes with ABSOLUTELY NO WARRANTY;
WARRANTY for details type `show w’. This is free software, and you are welcome to
redistribute it under certain conditions; type `show
how cc’ for details.
The hypothetical commands `show w’ and `show c’ should show the appropriate parts of the General Public License. Of course,
the commands you use may be called something other than `show w’ and `show c’; they could even be mouse-clicks or menu
items--whatever suits your program.
You should also get your employer (if you work as a programmer) or your school, if any, to sign a “copyright disclaimer” for the
program, if necessary. Here is a sample; alter the names:
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
137
TER
RMS AN
ND CO
ONDIT
TIO
ONS
S FOR
R USE
E OF SOFTW
WARE
E (“TER
RMS”)
Yoyodyne, Inc., hereby disclaims all copyright interest in the program `Gnomovision’ (which makes passes at compilers) written by
James Hacker.
, 1 April 1989
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Ty Coon, President of Vice
138
This General Public License does not permit incorporating your program into propri
prop
proprietary programs. If your program is a subroutine
library, you may consider it more useful to permit linking proprietary applications
ations with the library. If this is what you want to do, use
ation
the GNU Lesser General Public License instead of this License.
APPEND
DICE
ES
Appe
endix
x 1: Se
etup
p and Activa
ation ................................... 140
Guided Setup ............................................................................. 140
Activate
e Your DIRE
ECTVÂŽ Servicce .............................................. 140
AF
You
ur Pho
one Conne
ection ............................................................. 141
You
ur Inte
ernet Connection
n .......................................................... 141
Connecttions for Auxiliaryy Equipmen
nt ..................................... 142
HD TV Connection
ns ................................................................... 145
45
SD TV Connecctionss ..................................................................... 14
147
Audio Co
onnecctions ....................................................................
...... 14
49
Connecttions to Otther Equipment ............................................
......... 150
..........
Appe
endix
x 2: Conne
ections to TV & Equip
pme
ent ................ 141
Appe
endix
x 3: Receiiver Frron
nt and Back Pane
els .............
................ 151
Appe
endix
x 4: How to Netw
work
k Yourr HD DVR
R ..............
............ 15
55
Appe
endix
x 5: Aboutt High--Denition
n ......................
. ........... 162
Screen Forma
at & Resolu
utio
on ................................................... 162
Supportted Re
esolu
utio
ons ............................................................. 164
Wide-Sccreen VS. Standarrd Forrmatss ....................................... 165
APPENDICES
Pro
ofessio
onallyy Insta
alled DIRECTV Cinema
a Co
onnection
nn
nectio
on Kit .. 156
Self-Insstalled
d DIRE
ECTV Cin
nem
ma Con
nnectio
ctio
ct
tion
on Kitt - Wireless
Wirrelesss . 157
Wired ..................................................................
..........................
.....................
.................... 157
Wirelesss .............................................................
................
..............
.................... 159
139
APPENDIX
X 1: SE
ETUP AND ACTIVATION
GUIDED SETUP
If your receiver was not professionally installed, or you have had to reset your receiver for any reason, you will need to follow the
guided setup screens before starting DIRECTV service.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
1. Make sure the MODE switch at the top of the remote control is set to DIRECTV,
ECTV, w
ECTV
which is the far-left position.
140
2. Press PWR. The DIRECTVÂŽ Receiver will turn on. (Make sure your TV iss also turned
tur
on!)
on
3. The rst screen will allow you to select a language. Using the arrow
ow keys on the remote
rem
remot
control, move to the language you
prefer and press SELECT.
4. Follow the onscreen instructions.
essage
ssage onscreen tthat says, “Acquiring Satellite Info”, as the receiver
After these setup procedures are complete, you’ll see a message
gathers information from the satellite for the onscreen program
Next, you’ll be given the opportunity to program your
ram guide. Next
remote to control other equipment such as your TV and/or
Just follow the screen instructions and you’ll be ready to
nd/or DVD player. Jus
watch in no time!
ACTIVATE YOUR DIRECTVÂŽ SERVICE
Once all the setup processes are complete,
e, all that’s left
le to do is activate your DIRECTVÂŽ service. Be sure to:
1. Have on hand your service address, sociall security
secu
number and a valid major credit card.
2. Note your receiver ID and access card numbers. The receiver ID is on a sticker behind the access card door on the front of the
receiver, while the card number is on the access card itself. Use the Product Information page to note this information.
3. When you’re ready, just call 1.800.531.5000 to pick the programming package that’s right for you and subscribe to
DIRECTV service.
APPE
ENDIX 2: CON
NNECTIONS
S TO
O TV & EQUIPME
ENT
YOUR PHONE CONNECTION
Connecting your receiver to a land-based telephone line saves you money because it allows you to purchase Pay Per View movies
and special events without calling DIRECTVÂŽ to order. It is required for sports package subscriptions and is also used to enhance
toll
the interactive features available on our interactive channels. The receiver uses a to
toll-free number once a month for a few minutes
duration and is designed not to interfere with your regular phone service. You will need
an RJ11-type modulator jack (the most
common type of phone jack). If you disconnect the phone line, the receiver will not allow
allo you to purchase PPV programs and some
features of our interactive channels will be limited. If your receiver is connected
Internet, either directly or via a DIRECTV
nnected to the In
Intern
Home Network connection, you do not need to be connected to a phone
Internet Connection” below.
one line. See “Your Int
YOUR INTERNET CONNECTION
AF
Do not connect your receiver to a digital PBX phone system — doing
permanently damage your equipment and void your
oing so may perman
warranty.
Connecting your DIRECTV Receiver to the Internet
rnet and
nd your home n
network gives you access to features like TV Apps, Music &
Photos, and more.
NOTE: For the most current options and instructions to connect
your receiver to the Internet, please visit directv.com/getconnected.
APPENDICES
The instructions for connecting to a network
work are different dep
depending upon whether you have Whole-Home DVR Service. Please see
Appendix 4.
141
APPENDIX
X 2: CONNE
ECT
TIO
ONS TO TV
V & EQ
QUIPM
MENT
142
If you upgrade your TV, get a new DIRECTVÂŽ Receiver, or add new equipment such as a surround sound system, DVD player or
burner, or VCR, you have various options for connecting your equipment. All of the
he video and audio outputs on your receiver offer good
quality. Pick a video and audio output from the following lists based on the connectors
your receiver and TV support; they are listed in
nnec
nnecto
order, with the highest quality options at the top of each list. Not all connectors
available on all receivers and TV models.
ctors a
are ava
AF
NOTE:
Not all cables come with your digital satellite receiver; you mayy need to purchase
additional cables depending on your setup.
HDMI cables are available from DIRECTV at a nominal charge.
arge. Contact
ontact DIRECTV
DIRECT customer service for more information.
Never connect an IN to an IN or an OUT to an OUT. All A/V
/V jacks and inpu
inputs a
are color-coded. Always match the color of the plug to
the same color of the jack.
To obtain the best picture quality, make sure the receiver is connected directly to the TV.
Due to restrictions imposed by copyright holders,
ers, certain programming
programm
prog
may include content protection measures that may
nsumer electronics e
restrict viewing or recording with certain consumer
equipment attached to the receiver. Please contact the
tional
al information.
manufacturer of such equipment for additional
WARNING: Use only the power supply (power
came with your DIRECTV receiver. Failure to use the authorized power
power cord) that ca
cam
supply (power cord) may cause electricc shock, re, bodily injury and/or property damage. If the power supply (power cord) becomes
damaged or needs to be replaced, please
e contact DIR
DIRE
DIRECTV Customer Service to obtain an authorized replacement.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
CONNECTIONS FOR AUXILIARY EQUIPMENT
WARNING: Do not connect your receiver (or any
equipment, such as a TV or VCR) to the AC power supply until you have
ny other
properly connected all the other cables.
APPE
ENDIX 2: CON
NNECTIONS
S TO
O TV & EQUIPME
ENT
The table below shows the benets and disadvantages of each type of available video connector:
HDMI
Component
S-Video
RCA
3D
Built-in Audio
Standard Def
HD
D Video
o Connectio
ons
AF
High Def (HD)
HD 1080p
HDMI [High-Denition Multimedia Interface] providess the
e best digital vide
video and digital audio in one connector. HDMI is the
ghest quality 1080p signal
only recommended cable, and is required for the highest
and 3D TV.
These cables are provided for convenience only, and do n
not present an HD picture. They are useful if you have to connect your
DIRECTVÂŽ HD DVR to an older CRT TV, a VCR, or other non-HD device.
S-Video provides good video, but does not provide audio. You will need to connect audio separately using the digital audio or
RCA audio connectors. (Not all receivers have S-Video outputs.)
RCA output (composite video) provides good video and usually comes bundled with three cables for one video and two
audio channels.
APPENDICES
SD Video
o Conne
ecttio
ons
Component Video Output (YPbPr) provides high-quality
h-quality HD video,
vide but
b does not provide audio. You will need to connect audio
separately using the digital audio or RCA audio
Newer receivers have an “A/V Out” connector that provides
dio
o connectors. New
Newe
Component Video and RCA audio output in
Component cables do not provide 1080p or 3D TV.
n a single, custom cable.
ca
143
APPENDIX
X 2: CONNE
ECT
TIO
ONS TO TV
V & EQ
QUIPM
MENT
Aud
dio Co
onnectio
ons
HDMI [High-Denition Multimedia Interface] provides the best digital video and audio in one connector.
Digital Audio Optical provides excellent quality digital audio and is often used on newer surround sound and DVD equipment.
144
RCA outputs provide good audio quality and are found on older auxiliary
ry equipment.
equipme
eq
AF
There are so many makes and models of TVs and auxiliary equipment, itt is impossible
fully describe all of the possible
impossib to fu
connections between them and your receiver. Refer to the manuals for
or that equipment to see
s the connection options specic to each
make and model. The following images show examples of how your
using the supported video and audio
urr receiver may be connected
co
connections for the TV, the surround sound, and the DVD player/burner
Several models of DIRECTV Receivers are shown,
r/burner
rner or V
VCR. Seve
giving you a variety of connection options to your TV and other
er equipment.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Digital Audio Coax provides high quality digital audio and is also found on newer
new surround sound and DVD equipment.
APPE
ENDIX 2: CON
NNECTIONS
S TO
O TV & EQUIPME
ENT
HD TV CONNECTIONS
Example: TV with HDMI Connector - RECOMMENDED
Here is an example using a TV that has an HDMI connector as the
best video/audio input.
APPENDICES
HDMI Cable
AF
Note: Only an HDMI connection provides a 1080p picture and 3D TV.
145
APPENDIX
X 2: CONNE
ECT
TIO
ONS TO TV
V & EQ
QUIPM
MENT
HD TV CONNECTIONS
146
Here is an example using a TV that has component video connectors
as the best video input.
AF
Note: A Component Video connection will not provide a 1080p
picture nor 3D TV.
Component
Video
Component Video requires a separate audio connection.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Example: TV with Component Video Connectors
APPE
ENDIX 2: CON
NNECTIONS
S TO
O TV & EQUIPME
ENT
SD TV CONNECTIONS
(This connection does not provide an HD picture.)
Example: TV with RCA Connectors
APPENDICES
S-Video
Cable
S-Video requires a separate audio connection.
AF
Here is an example of a TV that has an S-Video connector
as the best video input (Not all receivers have an S-Video
connector.)
147
APPENDIX
X 2: CONNE
ECT
TIO
ONS TO TV
V & EQ
QUIPM
MENT
SD TV CONNECTIONS
(This connection does not provide an HD picture.)
148
Here is an example of a TV that has RCA connectors as the best
video input.
RCA Video
and Audio
AF
RCA cables are often bundled as a three-way cable with one
video and two audio connections. You can also purchase a
single-connection RCA video cable, and a separate cable for
audio.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Example: TV with RCA Connectors
APPE
ENDIX 2: CON
NNECTIONS
S TO
O TV & EQUIPME
ENT
AUDIO CONNECTIONS
AF
Of all the video connections, only HDMI provides an audio signal
with the video. The other connections all require a separate
audio cable. Of these, your best quality signal will be from the
Digital Audio Out/Optical connector, followed by the Digital
Coax connector, followed by the RCA Audio Out connector.
The connector you end up using may be determined by the
equipment you are connecting to. (For example, your home
theater system may support only the Digital Audio Out/Optical
connector.)
RCA Audio
Digital Coax
Digital Optical
HDMI Cable
APPENDICES
on, itt
The red and white RCA audio out connectors are so common,
owev
owever,
is possible you may have one of these cables already. However,
these cables provide an analog signal, so you will be missing
out on the benets of digital quality sound.
149
APPENDIX
X 2: CONNE
ECT
TIO
ONS TO TV
V & EQ
QUIPM
MENT
150
AF
In addition to your TV, you may wish to connect other
equipment, such as a DVD burner, VCR, or even a second TV
to your DIRECTVÂŽ Receiver. For the best-quality picture, it is
recommended you do not use a pass-through connection from
your TV or other equipment as an input to a DVD burner or
VCR. Instead, use an available connection from your DIRECTV
Receiver. For example, if you use the HDMI connection on
your DIRECTV Receiver to connect to your TV, you can use the
Component Video, Composite Video RCA, or S-Video Out to
connect to your DVD burner, VCR, or second TV.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
CONNECTIONS TO OTHER EQUIPMENT
APPEN
NDIX
X 3: RECE
EIV
VER FRO
ONT AND BACK PANE
ELS
Fro
ont Pane
el Examp
ple
10
AF
The buttons on the front panel perform the same functions as similarly named buttons on the remote control. You can use the front
panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die.
APPENDICES
Your equipment may not look exactly like the model illustrated.
151
APPENDIX
X 3: RECEIV
VER
R FRON
NT AN
ND BACK PAN
NELS
1. DOOR PANEL, USB PORT – For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA)
152
4. GUIDE – Displays the onscreen program guide.
3. REMOTE SENSOR – The infrared sensor picks up commands from the remote
ot control. You cannot have any opaque object
roug If you have an optional RF remote, this sensor
rough.
between the remote and this sensor or else the command will not get through.
nside a cabin
is not used. With an optional RF remote, you can place your receiver inside
cabinet or any non-metal enclosure and it will
receive the remote control commands up to 200 feet away.
AF
5. MENU – Brings up the Main Menu to access settings and services.
ervices.
ces.
6. RECORD – This button lights orange when a recording iss in progress.
7. SELECT – Selects the item highlighted.
8. RES (RESOLUTION) – The RES key switches the
he output resolu
resolution of
o the DIRECTV Receiver. Each time you press the key, it
cycles to the next available resolution: 480i,, 480p, 720p, 1080i and
an 1080p (supported on some models). Note: The RESOLUTION
button on the front panel only changes the
he resolution.
esolution. It does not change the screen format (crop, stretch, letterbox, pillarbox).
The FORMAT button on the remote control
ntrol cycles th
through all of the screen formats and resolutions. See Appendix 5 for
details.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
2. POWER – Turns your DIRECTV® Receiver on or off. Your DIRECTV Receiver still records and receives messages when powered
off. The power light flashes when you press a key on the remote to let you know it has received the command.
9. RESOLUTION INDICATORS – Lights indicate the current
ccur
resolution setting. 480i is the old analog TV setting. 480p is Enhanced
Denition TV, which is less than HD. 720p
rst level of HDTV. 1080p is the highest level of HDTV provided by the receiver.
20p is the 
To get the best out of HD, you should be using
sing 720p or higher resolution for your HDTV.
10. DOOR / PANEL, ACCESS CARD – The access card slot, RESET button, and receiver ID and model number are located behind
the door panel.
APPEN
NDIX
X 3: RECE
EIV
VER FRO
ONT AND BACK PANE
ELS
Bac
ck Pan
nel Exam
mple
es
DIRECTV HD DVR
14
9 10
13
11 12
10
12
13
Warranty VOID
if Broken
or Removed
GENIE™ HD DVR
11
Your equipment may not look exactly like the model illustrated.
APPENDICES
AF
153
APPENDIX
X 3: RECEIV
VER
R FRON
NT AN
ND BACK PAN
NELS
1. SATELLITE IN 1 – Connect one line from your satellite dish here. A Single Wire Multi-Switch (SWM) connection, if applicable, is
made to this satellite in port.
2. SATELLITE IN 2 – Connect the second line from your satellite dish here.
154
4. RCA-Audio/Video Jacks – Standard-Definition output. You can use the entire
entir row of RCA connectors (yellow, white and red) to
feed a VCR or DVD player/burner.
5. COMPONENT VIDEO OUT – Use this block to connect up component
nent video cables
ables (green,
(gre
blue, red); use the white and red RCA
connectors below it for analog audio out. These connectors provide an HD pictur
picture, but do not support 1080p or 3D.
AF
6. DIGITAL AUDIO OUT COAXIAL – Use this digital audio connection
nnection
on for sound.
7. DIGITAL AUDIO OUT OPTICAL – Use this digital audio
o connection
onnection for sound.
sou
soun
8. HDMI – Use this combination digital video and audio
dio connector for the best picture quality. This is the recommended
connector for HD TV.
9. ETHERNET – Please refer to Appendix 4 for
or information on networking
net
options on your HD DVR before connecting anything to
the Ethernet port.
10. USB – For future use. USB 2.0 Host (FRONT/REAR EACH
EAC 5V = 500mA)
EA
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
3. S-VIDEO OUT – A Standard-Definition video output.
11. SATA – Use this connector to add an
n external har
hard d
drive to your receiver.
12. PHONE JACK – Connect your phone line here to enable Pay Per View purchasing and Caller ID (if your phone service package
includes it).
13. POWER – Your receiver must be plugged in at all times to function properly.
14. IR RECEIVE – Connect an IR (infrared) extender or repeater here when your receiver is in a cabinet or otherwise not “visible” to
your remote control.
APP
PENDIX 4: HO
OW TO NET
TWO
ORK YOUR HD DVR
To use your DIRECTV HD DVR on your home network, you will need:
A compatible DIRECTV Receiver, such as the DIRECTV HD DVR (models HR44, HR34, HR20 or later) or DIRECTV PlusÂŽ DVR
(model R22)
A broadband Internet connection, with a minimum connection speed of 750 kbps or higher (DSL or cable).
A network router with an available Ethernet port, and/or wireless capability.
The instructions for connecting to a network vary depending on whether or not you ha
have Ge
Genie or Whole-Home DVR Service.
Please see the appropriate sections that follow.
AF
NOTE: For the most current options and instructions to connect yourr receiver
receive to the Internet,
please visit
directv.com/getconnected.
If you have
e Who
ole
e-H
Home or Ge
enie
e HD DV
VR servic
ervic
ce::
Professionally Installed DIRECTV CINEMA Connection
nection Kit: Schedule
Schedul a professional installation appointment at
Sche
directv.com/getconnected.
Wireless Self-Installed DIRECTV Cinema Connection Kit: If yo
you already connect to the Internet via WiFi, you can order this
wireless kit at directv.com and connect
ct yourself.
If you do
o not ha
ave
e Whole--Hom
me DVR
DVR or Gen
enie DV
VR service:
Wireless: This can be easiest method if you already connect to the Internet via Wi-Fi. However, wireless connections may
be slower and somewhat less reliable than wired. You can order the Wireless DIRECTV CINEMA Connection Kit from
directv.com, or at 1.800.531.5000.
APPENDICES
Wired: The fastest, most reliable connection.
ion. You
Your house must be wired for Ethernet, or you must run cables from a
network router to your DIRECTV HD DVR.
155
APPENDIX
X 4: HOW TO NE
ETWO
ORK YOUR HD DVR
If you have Whole-Home DVR Service:
156
DECA-2
Because Whole-Home DVR service uses a network to share programs between
your DIRECTV
n yo
you
receivers, only a professionally installed DIRECTV CINEMA Connection Kit or the DIRE
DIRECTV
CINEMA Connection Kit - Wireless can be used to connect to the Internet.
Never connect an Ethernet cable to an HR24 or H24 receiver with
h Whole-Home DVR
service; this will disable the Whole-Home network and disable
e playlist sharing.
Power Supply
AF
If you have DECA Connected Home Adapters connected to yourr HD DVR (Model
(Models HR20CINEMA Connection
Co
23, R22), you must use either a professionally installed DIRECTV CINE
Kit, or the DIRECTV CINEMA Connection Kit - Wireless,
ss, to connect to th
the Internet.
Your professionally installed DIRECTV CINEMA Connection
include a Broadband DECA
nection Kit will includ
similar to one shown of the models here.
The DIRECTV CINEMA Connection Kit connects
ts to
o a coaxial cable and an Ethernet cable
connected to your home router to provide home network and In
Internet connectivity to all of the
Whole-Home capable receivers in your household.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
PROFESSIONALLY INSTALLED DIRECTV CINEMA CONNECTION KIT
If you have Whole-Home DVR Service and
accessing the DIRECTV
nd are having difculty
dif
CINEMA service or DIRECTV™ Media Share
to ensure the Broadband DECA is
e features, check
powered and the coaxial cable and Ethernet cable are
a rmly connected.
DECA
Power Supply
APP
PENDIX 4: HO
OW TO NET
TWO
ORK YOUR HD DVR
SELF-INSTALLED DIRECTV CINEMA CONNECTION KIT - WIRELESS
You can also order the DIRECTV CINEMA Connection Kit - Wireless from directv.com, or by calling 1.800.531.5000. Please follow the
installation instructions in the kit’s user guide.
If you do not have Whole-Home DVR service:
AF
WIRED
Dirrect Connec
ctio
on
Ethernet Cable
Ste
ep 1 - Connectt your DIRE
ECTV
V HD
D DVR to your router
routter
Connect one end of your Ethernet cable to the Ethernet port
ort on the back
of your router.
DVR Receiver
Ethernet cable
connects to an
unused port on the
router
Ethernet cable plugs
into receiver
APPENDICES
Connect the other end of the Ethernet cable to
on the
o the Etherne
Ethernet port o
back of your DIRECTV HD DVR.
Router
157
APPENDIX
X 4: HOW TO NE
ETWO
ORK YOUR HD DVR
Step
p 2 - Verify th
hat you are con
nnecte
ed
Figure A
To verify you are connected:
Press MENU on your DIRECTV Remote
158
Select Network Setup
Figure B
AF
Choose Connect Now (or Test Connection if you have
connected previously)
Select Settings
Select Continue after successfully connecting to DIRECTV
TV via
the Internet (See gure A).
Select Done to complete the setup process (See gure
gure B).
If your DIRECTV HD DVR does not immediately
ately recognize the
network connection, you will get the option
ion to choose the
connection method. Choose Wired (See
e Figure C). Follow the
onscreen instructions.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Select Settings & Help
Figure C
APP
PENDIX 4: HO
OW TO NET
TWO
ORK YOUR HD DVR
WIRELESS
Ethernet Cable
Create a wireless connection between your wireless router and your DIRECTV HD
DVR, so your receiver can access the Internet.
Along with the Network Requirements at the beginning of Appendix 4,
you will need:
Wireless
Transceiver
Wire
DVR Receiver
AF
A wireless adapter that uses an Ethernet port to connect to a media
a device,
dev
preferably the DIRECTV CINEMA Connection Kit - Wireless, as mentioned
entioned
above [USB devices are not supported by the DIRECTV HD DVR].
R].
A wireless router (in place of a regular router). You must have
ave initialized your
wireless device for your home network before beginning
g to
o network your
DIRECTV HD DVR.
Ethernet cable
connects to the
Ethernet port of the
wireless adapter.
Ste
ep 1: Co
onnect yo
our DIRECTV HD DVR
R to
to the
he
wirreless ad
dapterr
Plug your wireless adapter into an electrical outlet.
Ethernet cable plugs
into DVR Receiver
APPENDICES
Connect one end of the Ethernet cable to the
he Ethernet port on the back of the
wireless adapter. Connect the other end of the Ethernet cab
cable to the Ethernet port
ng the DIRECTV
DIRECT Cinema Connection
DIREC
on the back of your DIRECTV HD DVR. If using
@^i¡L^gZaZhh![daadlXdccZXi^dc^chigjXi^dch[djcY^ci]ZjhZgŸhbVcjVai]Vi
djcY^c
came with the device (or go to directv.com/getconnected)
to determine
nne
proper connection.
159
APPENDIX
X 4: HOW TO NE
ETWO
ORK YOUR HD DVR
Step
p 2 - Ensu
ure
e the wirelesss adapter is re
eco
ognize
ed
by yourr home netwo
ork.
Once your router detects the wireless adapter it will prompt
you to congure the two devices.
160
AF
Follow the onscreen instructions to complete the set-up
process of the wireless adapter.
Highlight your wireless network and press SELECT to display
a blue dot next to your network. Then select Continue.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Select Set Up Now.
NOTE: If you are having difculty connecting to the Internet or
need more information, visit www.directv.com/getconnected.
APP
PENDIX 4: HO
OW TO NET
TWO
ORK YOUR HD DVR
Step
p 3 - Verify th
hat you are connecte
ed
Figure A
To verify you are connected:
Press MENU on your DIRECTV Remote
Select Settings & Help
Select Network Setup
Figure B
Fig
AF
Choose Connect Now (or Test Connection if you have
connected previously)
Select Settings
Select Continue after successfully connecting to DIRECTV via
the Internet (See gure A).
Select Done to complete the setup process (See gure
re B).
Figure C
APPENDICES
If your DIRECTV HD DVR does not immediately
ely
ly recognize the
network connection, you will get the option
n to choose the
connection method. Choose Wireless (See
ee Figure C). Follow the
onscreen instructions.
161
APPENDIX
X 5: ABOUT
T HIG
GH-DE
EFINIT
TIO
ON
SCREEN FORMAT & RESOLUTION
162
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Z[Vb
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i]Vci]ZnVgZiVaa#H9IKVcY:9IKe^XijgZhXVcWZZ^i]Zg)/(dg&+/.#;dg=9IKWgdVYXVhih!i]ZVheZXigVi^d^h&+/.¸cZVganil^XZ
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as wide as it is tall. This is approximately the shape of movies shown in theaters, wh
makes HD an ideal format for viewing
which ma
movies on TV. You will be able to see much of what is captured on lm,
SDTV display.
m, but lost on an S
SDT
FO
ORMAT
T Key on Remote Control
AF
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^dcVcY$dghXgZZc[dg
Y$dghX
make changes: the FORMAT key on the remote control and the RES (Resolution)
key on the front panel of the DIRECTV HD DVR.
(Resolu
To change your Screen Format, TV Ratio, or TV Resolution
select “Settings & Help”, then “Settings”, and
on settings,
ettings, press MENU,
ME
then “HDTV”.
Press the FORMAT key on your remote to cycle
ycle the resolutions ssettings supported by your TV, as well as the screen formats in
conjunction with each individual resolution.
on. Available screen
scre formats
such as crop, stretch or letter/pillar box, are based on the TV
Ratio setting. With each press, an onscreen
creen message will let
l you know what the current resolution/format setting is.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
In addition to resolution and interlacing, a television picture is also dened by its VheZXigVi^d¸gZ[Zgg^c\idi]Zh]VeZd[i]ZhXgZZc
as defined by the ratio of the screen’s width to its height.
V supports on
only 1080i, 480i and 480p and it is a 16:9 television, and Native is turned off*,
For example, if you indicated that your TV
the cycle of settings for the FORMAT key are
e as follows:
follo
5th press: 480p/Letter box
9th press: 1080i/Crop
2nd press: 480i/Letter box
1st press: 480i/Stretch
6th press: 480p/Crop
10th press: repeat cycle
3rd press: 480i/Crop
7th press: 1080i/Stretch
4th press: 480p/Stretch
8th press: 1080i/Letter box
AP
PPEN
NDIX 5: ABO
OUT
T HIGH
H-DEFINITIION
NOTE: * In Native mode, the receiver automatically adjusts the resolution to match individual TV programs as they are tuned.
If Native is turned on, the FORMAT key cycles through Stretch, Letter and Crop for the current TV program’s native resolution. The
FORMAT key allows you to easily cycle all resolution and format settings with a single
ngl key until the picture displays the way you
ngle
like it.
AF
If pressing this key causes a loss of video and audio, continue to press it until
returns. (Wait a second between presses
ntil the pict
picture ret
to allow the Receiver to change the resolution.) This can happen if your settings include a res
resolution that your TV doesn’t support.
To correct this, you’ll need to change your resolution setting: Press MENU, select “Setting
“Settings & Help”, “Settings”, “HDTV” and then
select “TV Resolutions”. Mark or unmark the TV Resolutions to display
supported
by your television.
splay
ay the resolutions
reso
Ressolutio
on (RES
S) Key on Rece
eiverr Frontt Panel
APPENDICES
This key is used to cycle through all available resolutions
ons on your DIR
DIRECTV HD DVR. It does not cycle through format settings.
ause the current resolution
reso
re
If video and audio are not appearing, it may be because
setting is not supported by your television. By
solutions
utions to see if that solves the problem. The lights next to the RES key on the
pressing this key, you can check all available resolutions
front panel will light below the resolution to which the rece
receiver is sset; they will change with each key press.
163
APPENDIX
X 5: ABOUT
T HIG
GH-DE
EFINIT
TIO
ON
SUPPORTED RESOLUTIONS
164
HDMI
Available Resolutions
tion
AF
Output Connection
1080i, 1080p, 720p,
0p, 480i, 480p
Component Video (YPbPr)
0p, 480i, 480p
1080i, 720p,
480
480i
S-Video
Video (RCA Type/Yellow)
480i
NOTE: 720p, 1080i and 1080p are HD
480p are not. S-Video and RCA outputs display all resolutions as 480i.
D formats: 480i and 48
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
The following table shows the resolutions that can be output from each type of connection:
AP
PPEN
NDIX 5: ABO
OUT
T HIGH
H-DEFINITIION
WIDE-SCREEN VS. STANDARD FORMATS
4:3
3 TVs Showing
g 16::9 prog
gram
For a standard 4:3 TV showing a wide screen program, the program is too wide to t on the screen. To alleviate this, choose:
AF
progra ts on your TV. Since the aspect ratio
Letterbox: With this format, the 16:9 image is shrunk until the entire width off the program
of the program is maintained, the image is no longer tall enough to ll yourr screen, so gray or black bars are seen at the top and
ings & Help”,
p”, “Settin
“Se
bottom of the screen To change the bar color, press MENU, select “Settings
“Settings”, “HDTV” and then “Video”. Select the
he best color for your set.
desired bar color. See your TV’s owner’s manual for information on the
p and bottom, the 16:9 program image is stretched vertically until it’s
Stretch: In the Stretch setting, instead of adding bars to the top
im
imag are stretched to compensate.
tall enough to ll the screen. Your entire screen will be full, butt the program images
tions of the 16:9 frame
fram so it ts the 4:3 screen.
Crop: This format crops (cuts off) the left and right portions
For 16:9 program signals:
Letterbox
Stretch
Crop
APPENDICES
If your display is a 4:3 format TV or monitor,
mon
your format options include these:
165
APPENDIX
X 5: ABOUT
T HIG
GH-DE
EFINIT
TIO
ON
16:9
9 TVs Showin
ng 4:3 prog
grams
166
AF
Pillar Box: Here the 4:3 image is shrunk until the entire height of the program ts on your TV. Since the aspect ratio is maintained,
the image is no longer wide enough to ll the screen, so gray or black bars are see
seen at the left and right edges. To change the bar
se
color, press MENU, select “Settings & Help”, “Settings”, “HDTV” and then “Video”.
the desired bar color option. See your TV’s
Video”. Select
Video
Se
owner’s manual for information on the best color for your set.
Stretch: In this setting, instead of adding bars to the sides, the 4:3 program
horizontally until it’s wide enough to
gram image is stretched
stret
ll the screen. Your entire screen will be full, but the images are a little
ttle stretched to compensate.
com
Crop: This format crops (cuts off) the top and bottom of a 4:3 frame, keepi
4:3 ratio intact.
keeping the 4
If your display is a 16:9 format
mat TV or monitor,
mon
your format options include these:
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
For a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to t the screen. Your choices here include:
For 4:3 program signals:
Pillar Box
Stretch
Crop
T
AF
APPENDICES
167
IND
DEX
168
AF
3D - 18,, 143
14 , 145
5, 146
146, 154
54
3D Channels
hannels - 15
15, 18
Date
ate & Time - 19,
19 53
51, 83, 84, 97
Defaults
faults - 39
39, 50
50,, 51
43 48
Deleting - 43,
- 11
Destination
estination Buttons
Bu
Audio - 99, 144, 149, 154
Digital
al Audi
DIRECTV
ECT Active Channel - 26, 56, 57, 98,
176
DIRECTV Cinema - 118, 155, 156, 157,,
DIR
159, 175
DIRECTV® DoublePlay™ - 63
DIRECTV Everywhere™ - 53, 74
DIRECTV Mode - 107, 109
DIRECTV Protection Plan - 98, 125
DIRECTV™ Mobile Apps - 73, 74
Access Card - 7, 8,, 76, 83, 102, 104, 140,
152
Advance - 12, 70, 176
Adv Whole-Home HD DVR - 15, 24, 71,
83, 96, 98, 122
Album - 58
All Movies - 20, 25, 30, 31, 32, 33, 34, 35,
49
Artist - 58
Aspect Ratio - 78, 162, 165, 166
Audio Connections - 15, 55, 98, 144, 149
audio options - 76
Audio options - 80
Audio Sync - 15, 55, 98
autorecord - 48
Autorecord - 28, 174
Auxiliary Equipment - 12, 142, 144
Call Log - 60
Cast & Crew - 16, 73
Channel Banner - 21, 22,, 23,, 24, 77
Clock - 76, 79, 97
Closed Captioning - 21,, 22, 79
Component Video Out - 154
43
Component Video Output - 143
05, 106
06,, 114
1 ,
Connections - 40, 74, 104, 105
139, 141, 142, 144, 145, 146
146, 147
147, 148
8,
149, 150, 155
Customer Care - 123
3, 128
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Back Panel - 98, 99, 153
Batteries - 7, 10, 104, 107, 108, 109, 151
Cables - 7, 55, 66, 98, 99, 104, 105, 106,
110, 111, 115, 119, 123, 125, 127, 142,,
143, 148, 149, 154, 155, 156, 157, 159
Caller ID - 15, 26, 56, 60, 98, 115,, 154
DIRECTVÂŽ Whole-Home DVR Service 66, 67, 68, 69, 70, 83
Disk Space Bar - 46
Display - 17, 76, 97
Dolby Digital - 15, 80, 98
Download - 18,, 31, 34, 48, 103, 110, 129
DVD burner - 150
DVD Control Buttons - 34
DVD Schedule Mobile App - 34
DVR control buttons - 12, 13, 43, 70
Episodes - 16, 32, 42, 44, 47, 51, 118,
174, 175
Erase - 34, 84
Error Message - 103, 116
Ethernet - 66, 154,, 155,, 156,, 157,, 159
Exit - 11, 43, 61, 96, 176
Extras - 15, 25,, 26,, 53, 55, 56, 57,, 58, 59,
60, 61, 62, 115
FAQs - 91, 101, 105, 106, 107, 108, 109,
110, 111, 112, 113, 114, 115, 116, 117,,
118, 119
Favorite Channels - 15, 17, 20, 21, 22,
26, 73, 75, 90, 97
FCC Customer Information - 5, 121, 126,
IND
DEX
Just Added
ded - 30
Keep - 33
3, 41
41,, 44,
44 4
46
Keyword
ord Searc
Search - 28, 48
Icons - 16, 48, 174,, 175
Info - 11, 15, 16, 21, 24, 29, 31, 41
1, 42
42, 44
44,
62, 69, 77, 85, 86, 98, 121, 176
Interactive Channels - 15, 18
Internet Connection - 74
4, 141
14
Internet radio - 61
4, 35
In Theaters - 30, 34
HDMI - 99, 119,, 143, 145,, 149, 150,, 154,
164
Help - 10, 17, 20, 25, 26, 67, 68, 75, 76,
85, 86, 90, 91, 97, 104,, 108, 111,, 112, 158,
161, 162, 163, 165, 166
Language
ng
- 16,, 23,, 77, 80, 87, 97
Last 4 - 22
Live Buffer - 14
Live TV - 11, 12, 14, 43, 63, 64, 76, 90, 96,
116, 176
Local Channels - 17
Lock - 84, 86
Mail - 21
Manual Recordings - 39, 50
Mark & Delete - 45
Media Share - 58, 156
Menu - 10, 11, 25, 26, 176
Messages - 21, 26, 55, 56, 101, 103
Mini Guide - 15, 20
Mobile Apps - 39, 52, 53, 55,, 73, 74
Model Number - 122, 126
Mode Switch - 10, 12, 81,, 104, 107,, 109,
140, 176
Movies - 16, 19, 20, 25, 27, 30, 31, 32, 33,
34, 35, 45, 49, 73, 74, 87,, 141, 162
Movies Ratings - 87
Music & Photos - 26, 55, 56, 58, 141
Mute - 111, 176
My Playlist - 46, 115, 117, 118
Navigation Buttons - 11
Network - 7,, 46, 58, 66, 76, 95, 96, 127,
128, 141, 155, 156, 158, 159, 160, 161
New Movie Releases - 30
News Mix Channels - 18
APPENDICES
GameSearch - 64
Genie Clients - 37, 71, 94, 95, 97,, 99
Genie HD DVR - 71, 72, 94, 95, 97, 155
Genie Recommends - 27, 36, 37
GSN Game Lounge - 26,, 56, 57
Guide - 11, 16, 18, 19, 42, 77,, 91, 112,
152, 176
channel types - 16, 17, 18
customize - 17,, 23
customizing - 20
ltering - 19
guided setup - 140
jump to a date & time - 19
options - 19
AF
History - 25, 48, 50, 116
Home Page - 32
127, 128
Filtering the Guide - 19
Folders - 46
Front Panel - 7, 8, 102, 106, 107, 108,
109, 111, 114, 151, 152, 162, 163, 174
169
IND
DEX
170
Pandora - 55, 56, 61
Parental Controls - 21, 23, 26, 70, 84,, 85,
86, 87, 88, 89, 174
adult channels - 88
channel blocks - 88
hours (viewing) - 89
locking - 86
passcode - 85, 86, 175
rating limits - 87
spending - 89
unlocking - 86
web videos - 88
Password - 84, 85
Pay Per View - 20, 27, 30, 31,, 32, 33, 34,
35, 49, 50, 89, 118, 141, 154
Phone Connection - 104, 141
Playlist - 11,, 25, 32, 33, 34, 35, 39, 43, 44,
45, 47, 48, 67, 68, 70, 83,, 115, 117, 118,
176
change order - 45
lter - 46
managing - 46
mark and delete - 45
open/close all - 46
options - 45
sort - 45
4, 126,
126
Power - 3, 7, 10,, 99, 108, 109, 114
152, 154, 176
Power Outage - 113
Power Saving - 83
Power Surge - 113, 125
25
Press and Hold Buttons
uttons
ons - 176
Previous Channels
nels - 22
Product Information
rmation
mation - 8
8, 140
40
Program Guide
11 16
e - 11,
16,, 17
17,, 18,
18
8 19, 20, 22,
28, 30, 35
35,, 40
4 , 42
2, 51
51,, 52
5 , 77,
77
7 88, 90, 102,
110,, 112
112, 117
17, 123
3, 140,
1 ,1
140
152, 176
Program
rogram Info - 12
12,, 16
16, 21
13, 14, 110
Progress
gress Bar - 13
Purchases - 48
48,, 50
AF
On Demand - 20, 25, 27, 30, 31, 32, 33,
34, 35, 49, 95
Onscreen Messages - 101, 103
Ordering Programs - 35
Other Ratings - 87
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
Queue - 32,, 33, 35, 48, 49, 175
Qui
QuickTune - 55,, 64
RCA Connectors - 147, 148, 154
Rear Panel - 6, 153, 154
Recent Searches - 28
Recordings - 25, 32, 33, 35, 43, 44, 48,,
49, 50, 51, 70, 88, 114,, 116, 118
a series - 42
a single show - 40
changing a record option - 42
defaults - 50
from “All Movies” or “On Demand” - 31
from Live TV - 42
from the guide - 42
history - 50
managing - 50,, 51
manually - 50
purchases - 50
remote - 52, 53
stopping an in-progress - 42
watching and deleting - 43
Remote Control - 7,, 9, 10, 11, 12, 64, 65,
70, 73, 74, 75, 76, 81, 82,, 91, 102, 104,,
107, 108, 109, 112, 113, 114, 125, 140,,
151, 152, 154, 162, 175
advanced setups - 82
buttons - 10, 11, 12,, 13,, 176
IR/RF setup - 81
modes - 10
problems - 107
program remote - 81
receiver mode - 82
Remote Recording - 52, 53
Repair - 123, 124
Reset - 79, 83, 84, 102, 103, 105, 109,
IND
DEX
Temporarily
- 86
rarily Unlock
Terms & Conditions
for Use of Software
Co
- 129
129,, 130,
13 131,, 132,, 133, 134, 135, 136,
137,
7 1
138
Tickmark - 12
To Do List - 39,, 42,, 48, 70, 114, 118
Troubleshooting - 76, 91, 101, 102, 103,
104
TV Apps - 26, 65, 95, 141
TV Problems - 106, 109, 110, 111, 114
TV Ratings - 87
TV Ratio - 76, 78, 162
TV Shows - 25, 27, 30,, 36, 37
Unlock - 86
Unsubscribed Channels - 17
VCR - 81,, 106, 142,, 144,, 150, 154, 176
Video - 76, 77, 88, 91, 102, 106, 110, 114,
154, 163, 164, 165
Warranty - 8, 121, 122, 123, 124, 125
Watching and Deleting Your Recorded
Shows - 39, 43
Web Videos - 75, 88
What’s On Now? - 30
Whole-Home DVR service - 66, 67,, 68,
69, 156, 157
Wired Connection - 155, 157, 158
Wireless Connection - 159, 160, 161
YouTube Search - 27, 29
INDEX
Satellite - 3, 7, 40, 75, 82, 104, 105, 110,
112, 126, 128, 140, 142, 154
Satellite Data Acquisition - 110
Satellite Signal Strength - 82
Scheduler - 174
ScoreGuide™ - 65
Search & Browse - 25, 28, 29, 30, 36
Search Features - 28, 29
Self-Installed DIRECTV Cinema
Connection Kit - Wireless - 157
Serial Number - 8
Series - 31, 36,, 41,, 42, 44, 46, 47,, 48, 49,
51, 53
Series Manager - 39, 48, 49, 51, 116
Settings - 26, 50, 67, 68, 76, 77, 80, 81,
82, 83, 84
Setup - 76
Shortcut Buttons - 11
Shortcut Hints - 11, 16
Showroom - 26, 61
Smart Search - 25, 27, 28, 29
AF
Software - 18, 76, 101, 103, 123, 129,
130, 131, 132, 134, 135, 136, 137
Song - 58
Sort - 18,, 19, 45
45
Sort Programs by Category - 18, 19, 4
Sound Effects - 80, 97
Special Features - 93,, 98
Spending Limits - 89
Sports Mix Channels - 18
Suggested Searches - 28
Surround Sound - 3,, 10
0, 80
80,, 81
81, 110
1 , 111,
111
142, 144
S-Video - 119, 143
43,, 147
147,, 150
150, 164
o - 76,
11
System Info
76 112
21, 26,
6 101, 103
System Messages - 21
26 56
56,
System
m Software Updates
Upda
- 103
System
stem
em Test - 76
76,, 102
102,, 10
104
111, 113, 140
Resolution - 23, 76, 77, 78, 79, 106, 107,
111, 119, 152, 162, 163
Resolution Indicator - 152
Restart - 83
RF Remote - 81
171
T
AF
This item incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights of
re prohibited.
Rovi Corporation. Reverse engineering and disassembly are
rs, certain programming
program
Due to restrictions imposed by copyright holders,
may include content protection measures that may
          
         
ment for additional
additiona information.
Please contact the manufacturer of such equipment
THIS PRODUCT IS LICENSED UNDER THE AVC PA
PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NONSUMER TO (i) ENCODE
COMMERCIAL USE OF A CONSUMER
VIDEO IN COMPLIANCE WITH THE AVC STANDARD
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DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
172
ACTIVATION OF PROGRAMMING SUBJECT TO CREDIT APPROVAL. CREDIT CARD REQUIRED (except in MA
utsid the U.S. DIRECTV programming is
and PA). Programming subject to change. DIRECTV services not available outside
available separately and independently of DIRECTV System hardware. A valid programming subscription is required to
mming today at 1.800.531.5000. Š2012 DIRECTV.
operate DIRECTV System hardware. Activate your DIRECTV programming
CTV INTERACTIVE,
INTERACTIV DIRECTV PLUS, HomePlug and
DIRECTV and the Cyclone Design logo, DIRECTV Active, DIRECTV
demarks of DIRECTV. All other trademarks and service marks
the DIRECTV Plus DVR and DIRECTV HD DVR logos are trademarks
are the property of their respective owners.
V1.4HR2X3X9NOV2012
173
AF
ICO
ON REFE
EREN
NCE
Indicate that a show’s start or end time is earlier or later than is visible in the Guide program cell.
Arrow Icons
LEFT and RIGHT arrows on the remote offer special functionality.
Objects are scrollable above or below the visible window.
174
AF
Indicates a program is set to record.
Indicates record has been set for all episodes of an ongo
ongoing program.
Indicates showing that was set by the user con
conflicts with another showing.
Indicates showing that was set by the user was canceled by the scheduler due to an unexpected conflict.
Shows Autorecord has been set for matching programs in a Search.
Other Icons
Indicates a recorded
ed or live-stored video is fast forwarding at normal speed.
Indicated a recorded
corded or live-stored video is rewinding at normal speed.
Indicates current
paused.
urrent video is paused
This key plays current video
vide when paused; it displays the control bar when already playing.
DIRECTVÂŽ HD DVR RECEIVER USER GUIDE
UP and DOWN arrows on the receiver front panel
special functionality.
nel offer
Indicates
more new messages are in the Inbox.
ates one or mor
Shows thatt Parental
Parenta Control limits are currently “locked”.
Shows that limits are temporarily unlocked.
Shows that there are no current limits imposed.
Indicates a rating level or channel that is blocked via Parental Controls.
“All Day Ticket” indicates that the program is rented for 24 hours starting when you first view the program.
Indicates program shown in letterbox format.
Denotes an error condition has occurred.
Appears when at least one rating or channel is allowed.
llowe
AF
Appears when at least one rating or channel is blocked.
blocke
Used to create/enter passcodes in parental
ntal ccontrols.
On screen color hint indicating
activated by pressing the related color button on
g a special function
funct
the remote control.
Indicates the scheduled
eduled PPV is set to purchase.
Program is currently
urrently downloading.
Indicates
is/will be broadcast in High-Denition format.
s the program is/wil
Other Icons
Indicates
s program is rready to watch.
Indicates a Program iis in the Queue.
All episodes of an ongoing programs are in the Queue.
Indicates a program is about to expire
Indicates that the programs comes from DIRECTV CINEMA.
Indicates a recorded program is not available for viewing.
175
TV INPUT
Changes the “source” - the piece of equipment
whose signal is displayed on your TV.
FORMAT
STOP*
Cycles through screen formats (crop, stretch,
pillar box, letter box) and resolutions.
Stops Recorded Video
REPLAY*
Jumps back 6 seconds. Hold down to jump
back to the beginning.
REWIND*
Press up to four times to rewind
at increasing speed.
PAUSE*
Pauses current video.
ACTIVE
GUIDE
Displays the DIRECTV Active Channel
-local weather and more!
Press once to see thee Program Guide.
Press twice to see programs
ms by category
category.
SELECT
LECT
Selects any highlighted item.
em.
BACK
Takes you back one menu screen.
MENU
Display a menu of settings
and services.
RED
GREEN
In Guide, jumps 12 hours back; other
functions vary - look for hint onscreen.
In Guide, jumps 12 hours forward; Function varies
on other screens - look for onscreens hints.
VOLUME
MUTE
Raises or lowers volume.
Toggles sound volume on/off.
NUMBERS & DASH
Tune to a channel directly;
also input numbers when needed
in onscreen menus.
MODE SWITCH
Changes remote to control other
equipment, for example a DVD Player.
DIRECTV & TV POWER ON
Turns your DIRECTVÂŽ Receiver and TV, together,
on or off.
Turns on /off whichever equipment the MODE
switch is set to.
POWER
ADVANCE*
PLAY*
Jumps ahead 30 seconds. Hold down to jump
forward to the end.
Play current video; press and hold
for slow motion.
FFWD*
RECORD*
Press up to four times to fast forward
at increasing speeds.
Press once to record a live TV program or
the program highlighted in the Program Guide.
Press twice to record a series.
LIST
Displays the Playlist.
EXIT
ARROWS
Exits any menu and returns to last channel
viewed.
INFO
Moves the highlight (up, down, left, right)
within a menu.
Displays information about the program
you are watching or that is highlighted in
the Program Guide.
In live TV, displays the Mini guide; Function varies
other screens - look for onscreen hints.
on oth
BLUE
Displays
ays various
variou options while viewing the Guide
or the Playlist.
Play
YELLOW
LLOW
CHAN/PAGE
CH
PREV
In live TV, changes channel up or down;
in a menu, such as the guide, scrolls page
up and down.
ENTER
Tunes to previous channel viewed.
Activates channel number entries quickly.
Keys in orange text can be programmed to function with your VCR, DVD player or other stand alone equipment.
* These descriptions apply to DIRECTV HD DVRs. Other equipment may behave differently.

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