ARRIS SBR-AC1200P AC1200 Wi-Fi Router with RipCurrentTM Technology User Manual User Guide

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SURFboard SBR-AC1200P Wi-Fi
Router
User Guide
Release 33 ISSUE 1.3 December 2015
December 2015
PN 365-095-28243
SURFboard SBR-AC1200P Wi-Fi Router User Guide
Release 33 ISSUE 1.3
ARRIS Copyrights and Trademarks
©ARRIS Enterprises, Inc. 2015 All rights reserved. No part of this publication may be
reproduced in any form or by any means or used to make any derivative work (such as
translation, transformation, or adaptation) without written permission from ARRIS
Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make
changes in content from time to time without obligation on the part of ARRIS to provide
notification of such revision or change.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and
trade names may be used in this document to refer to either the entities claiming the marks
and the names of their products. ARRIS disclaims proprietary interest in the marks and
names of others.
ARRIS provides this guide without warranty of any kind, implied or expressed, including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose.
ARRIS may make improvements or changes in the product(s) described in this manual at any
time.
The capabilities, system requirements and/or compatibility with third-party products
described herein are subject to change without notice.
Patent Notice
Protected under one or more of the following U.S. patents: http://www.arris.com/legal
Other patents pending.
Table of Contents
1. Safety Requirements ............................................................................................... 6
Temperature Requirements .............................................................................................. 6
FCC Part 15 ........................................................................................................................ 6
RF Exposure............................................................................................................... 7
Industry Canada Statement ............................................................................................... 7
2. Product Overview ................................................................................................. 10
Introduction ..................................................................................................................... 10
About The Wi-Fi Router ................................................................................................... 10
What is RipCurrent? ........................................................................................................ 11
What's in the Box? ........................................................................................................... 12
Items You Need ............................................................................................................... 12
System Requirements ...................................................................................................... 12
Recommended Hardware ....................................................................................... 12
Windows ................................................................................................................. 13
Mac OS .................................................................................................................... 13
Linux/Unix ............................................................................................................... 13
About this Manual ........................................................................................................... 13
Contact Information ........................................................................................................ 14
3. Installing the Wi-Fi Router ..................................................................................... 15
Front Panel ...................................................................................................................... 15
Rear Panel ........................................................................................................................ 15
Indicator Lights for the SBR-AC1200P ............................................................................. 16
Selecting an Installation Location .................................................................................... 17
Desktop Mounting Instructions .............................................................................. 17
Factors Affecting Wireless Range ........................................................................... 17
Ethernet, Wireless, or Gigabit Home Networking? ......................................................... 18
Connecting the Wi-Fi Router ........................................................................................... 19
Configuring the Wireless Connection .............................................................................. 19
4. Setting up an Internet Connection ......................................................................... 21
Configure Your IP Address ............................................................................................... 21
Verify & Renew Your IP Address...................................................................................... 23
5. Setting Up a Wireless Network Connection............................................................ 25
Launch the SBR-AC1200P Quick Start Wizard ................................................................. 25
Register Your SBR-AC1200P............................................................................................. 28
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SURFboard SBR฀AC1200P Wi-Fi Router User Guide
Manually Set Up a Wireless Network on Your Computer ............................................... 29
Test Your Wireless Network Connection......................................................................... 29
6. Adding G.hn Extenders To Your Network ............................................................... 30
Pairing Your SBR-AC1200P with a Network Extender ..................................................... 30
Creating a Custom Domain Name and Password to Pair Your SBR-AC1200P ................. 31
Unpairing Your SBR-AC1200P .......................................................................................... 32
7. Managing Your Wi-Fi Router and Connected Networks .......................................... 33
Start the Wi-Fi Router Web Manager.............................................................................. 33
Wi-Fi Router Web Manager Menu Options..................................................................... 34
Main Menu Buttons ................................................................................................ 34
Main Menu Links..................................................................................................... 35
Get Help ........................................................................................................................... 36
Help Overview......................................................................................................... 36
Help Links ................................................................................................................ 37
Field Level Help ....................................................................................................... 37
View the Wi-Fi Router Product Information ................................................................... 37
Test Your Connection ...................................................................................................... 38
Set Up DHCP .................................................................................................................... 39
Set Up Dynamic DNS ........................................................................................................ 39
View Your IPv6 Configuration .......................................................................................... 40
View Your USB Configuration and Status Information .................................................... 40
Disable LEDs on the Back Panel ....................................................................................... 41
Back Up Your Wi-Fi Router Configuration ....................................................................... 41
Restore Your Configuration Settings ............................................................................... 42
Reset Your Configuration Settings ................................................................................... 42
Update Your Wi-Fi Router Firmware ............................................................................... 43
Exit the SBR-AC1200P Web Manager .............................................................................. 44
8. Protecting & Monitoring Your Wireless Network ................................................... 45
Prevent Unauthorized Access .......................................................................................... 45
Change the Default User Name and Password ............................................................... 45
Set Up Firewall Protection ............................................................................................... 47
Set Up Remote Configuration Management ................................................................... 48
Filter Devices Based on IP Address .................................................................................. 49
Filter Devices Based on IP ................................................................................................ 50
Filter Devices Based on IP ................................................................................................ 50
Restrict Wireless Access .................................................................................................. 51
Prioritize Network Traffic Based on Media Type ............................................................. 52
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SURFboard SBR฀AC1200P Wi-Fi Router User Guide
Configure Wireless Media Settings ................................................................................. 52
Set Up Parental Controls ................................................................................................. 52
Set Up Port Triggers ......................................................................................................... 54
Set Up Port Forwarding ................................................................................................... 54
Set Up the DMZ Host ....................................................................................................... 56
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SURFboard SBR฀AC1200P Wi-Fi Router User Guide
Chapter 1
Safety Requirements
The ARRIS SBR-AC1200P Wi-Fi Router complies with the applicable requirements for
performance, construction, labeling, and information when used as outlined below:
 Do not use product near water (i.e. wet basement, bathtub, sink or near a swimming pool,
etc.), to avoid risk of electrocution.
 The product shall be cleaned using only a damp, lint-free, cloth. No solvents or cleaning
agents shall be used.
 Do not use spray cleaners or aerosols on the Wi-Fi Router.
 Avoid using and/or connecting the equipment during an electrical storm, to avoid risk of
electrocution.
 Do not locate the equipment within 6 feet (1.9 m) of a flame or ignition source (i.e. heat
registers, space heaters, fireplaces, etc.).
 Use the power cord included with the equipment.
 Equipment should be installed near the power outlet and should be easily accessible.
 In areas of high surge events or poor grounding situations and areas prone to lightning
strikes, additional surge protection may be required (i.e. PF11VNT3 from American Power
Conversion) on the AC and Ethernet lines.
 When the Wi-Fi Router is connected to a local computer through Ethernet cables, the
computer must be properly grounded to the building/residence AC ground network. All
plug-in cards within the computer must be properly installed and grounded to the
computer frame per the manufacturer’s specifications.
 Ensure proper ventilation. Position the Wi-Fi Router so that air flows freely around it and
the ventilation holes on the unit are not blocked.
 Do not mount the Wi-Fi Router on surfaces that are sensitive to heat and/or which may be
damaged by the heat generated by the modem or its accessories.
Temperature Requirements
The Wi-Fi Router is capable of operating in an ambient temperature range of 0° - 40°C,
without any functional performance degradation.
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B
digital device under Part 15 of the Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will
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Chapter 1: Safety Requirements
not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
 Consult the dealer or an experienced radio/TV technician for help.
WARNING
Changes or modifications to this equipment not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
For the U.S. model, the country code is preset and cannot be changed. Per FCC regulations,
the country code setting for all Wi-Fi products marketed in the U.S. must be fixed to U.S.
operational channels only.
Operation of this device is restricted to indoor use only.
RF Exposure
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of
11.8 inches (30 cm) between the radiator and your body. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
Industry Canada Statement
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the
following two conditions:
(1) This device may not cause interference; and (2) This device must accept any interference,
including interference that may cause undesired operation of the device.
Cet appareil est conforme aux CNR exemptes de licence d'Industrie Canada. Son
fonctionnement est soumis aux deux conditions suivantes:
(1) Ce dispositif ne peut causer d'interférences; et(2) Ce dispositif doit accepter toute
interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement de
l'appareil.
Caution:
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems.
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Chapter 1: Safety Requirements
Avertissement:
(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour
une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes
de satellites mobiles utilisant les mêmes canaux.
Industry Canada ICES-003 Compliance Label:CAN ICES-3(B)/NMB-3(B)
Industry Canada ICES-006 Compliance Label: CAN ICES-6/NMB-6
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 30 cm
between the radiator & your body.
Déclaration d'exposition aux radiations:
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un
environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de
30 cm de distance entre la source de rayonnement et votre corps.
Industry Canada ICES-003 Compliance Label:CAN ICES-3(B)/NMB-3(B)
Industry Canada ICES-006 Compliance Label: CAN ICES-6/NMB-6
IC Warning:
This radio transmitter (IC: 6670A-SBRAC1200P) has been approved by Industry Canada to
operate with the antenna types listed below with the maximum permissible gain indicated.
Antenna types not included in this list, having a gain greater than the maximum gain indicated
for that type, are strictly prohibited for use with this device.
Antenna
Peak gain (dBi)
Type
Connecto
2400~2483.5MH
5150~5250MH
5725~5850MH
Dipol
I-pex
1.83
Dipol
I-pex
2.02
PIFA
I-pex
2.87
3.60
PIFA
I-pex
3.23
3.82
IC Avertissement:
Le présent émetteur radio (IC: 6670A-SBRAC1200P) a été approuvé par Industrie Canada pour
fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible
maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est supérieur au gain
maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.
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Chapter 1: Safety Requirements
Antenne
Gain de crête (dBi)
Type
Connecteu
2400~2483.5MH
5150~5250MH
5725~5850MH
Dipôl
I-pex
1.83
Dipôl
I-pex
2.02
PIFA
I-pex
2.87
3.60
PIFA
I-pex
3.23
3.82
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SURFboard SBR฀AC1200P Wi-Fi Router User Guide
Chapter 2
Product Overview
Introduction
Get ready to experience the Internet’s express lane! Whether you’re checking out streaming
media, downloading new software, or checking your email, the SURFboard SBR-AC1200P Wi-Fi
Router brings it all to you faster and more reliably.
The SURFboard SBR-AC1200P Wi-Fi® Router provides four Ethernet connections for use as the
hub of your home/office Local Area Network (LAN). The SBR-AC1200P also provides
802.11a/b/g/n/ac wireless connectivity for enhanced mobility and versatility.
The SURFboard RipCurrent™ feature (using G.hn Power Line Communication) also allows you
to place wired and wireless extenders around your home using your AC power grid and
existing AC outlets to allow for network connectivity in or around your home environment.
About The Wi-Fi Router
The SBR-AC1200P is more than just a Wi-Fi Router. This advanced Access Point is the start of a
new home network experience that offers the following benefits:
 Two concurrent 802.11ac radios: one for the 5 GHz band and one for the 2.4 GHz band.
These radios provide automatic client-directed connections for optimal Wi-Fi connectivity
and speed based on a client's capability. Each radio includes a 3x3 MIMO antenna array
for the best reach, range, and throughput.
 Four gigabit Ethernet ports for ultra fast wired connectivity
 One USB 2.0 port for data and media storage or transfer and print sharing
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Chapter 2: Product Overview

Embedded Gigabit Home Networking (G.hn) via power lines, ready to connect to any
number of extenders to reliably take your network to the farthest reaches of your
environment.
The SBR-AC1200P includes the following features:
 Remote management capability, allowing you to make changes to the Wi-Fi Router's
configuration from anywhere on the Internet
 Supports Ethernet and 802.11a/b/g/n/ac wireless connections; both wired and wireless
connections can be used simultaneously
 Network Management using your smartphone or tablet
 Auto connection to Gigabit network extenders, including the wireless settings
 Option for automated product firmware upgrades
 Network supports up to 15 connected power line extenders
 Easy to navigate User Interface, including a network set-up Wizard
 Default settings configured for standard environments, with advanced settings for
sophisticated users
 USB port includes a file structure that provides high-speed throughput and data integrity
protection
 Support for NAS and DLNA
What is RipCurrent?
SURFboard RipCurrent is a technology that allows you to set up a high-speed home network
over existing AC wiring and outlets. There's no need to run additional cables; your devices can
communicate at data rates up to 1 Gb/s using the network of power lines that already exists in
your home.
The SBR-AC1200P uses the power cable connected to the Wi-Fi Router to connect to your
home AC power grid. RipCurrent is based on G.hn, which is an ITU Specification managed by
the HomeGrid™ Forum (http://www.homegridforum.org/ ). This technology allows the
SBR-AC1200P to distribute all data to each of the AC power outlets in the home. With a
corresponding G.hn Extender, the Wi-Fi or wired network can be extended to any room,
including basements, garages, or far reaching bedrooms. Connect entertainment devices,
security cameras, gaming consoles, managed appliance, anything that uses IP (Internet
Protocol).
The G.hn technology is more robust than previous home power line communication
implementations to give you better ‘real world’ throughput and stability. G.hn also proves
much more efficient in an environment with multiple power line networks (such as apartment
buildings or office buildings) with the capability of recognizing up to 250 other networks to
avoid interference. G.hn communications are encrypted using the advanced standard AES
128-bit encryption for secure transmissions.
In order to ensure the best performance of your G.hn network, we recommend that you only
use 3-prong grounded outlets. A 2-prong outlet will operate sufficiently, but with a lower
throughput speed.
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Chapter 2: Product Overview
What's in the Box?
Make sure you have the following items before proceeding.
 SBR-AC1200P Wi-Fi Router
 Power Cable
 Wireless Installation Guide
 Ethernet Cable
 End User License Agreement
Important: Before returning this product to the store, please call ARRIS Technical Support for
assistance in resolving any technical issues.
Support for SURFboard products is managed by ARRIS. For assistance, please call 1-877-4668646 or visit the ARRIS Consumer Support website at http://www.arris.com/consumers.
Items You Need
Make sure you have the following items on hand before continuing:
 Wi-Fi Router package: see What's in the Box? (page 12) for a list of items in the package.
 Ethernet Cable for WAN input: In addition to the Ethernet cable provided, you may need
additional Ethernet cables if you want to connect to wired clients. Please use a standard
CAT 5e or CAT 6-rated Ethernet cable with RJ45 type connectors on both ends. You can
buy Ethernet cables from any electronics retailer and many discount stores.
System Requirements
The SURFboard Wi-Fi Router operates with most computers. The following describes
requirements for each operating system; see the documentation for your system for details
on enabling and configuring networking.
To use the Wi-Fi Router, you need high-speed Internet service from your service provider.
Recommended Hardware
The following hardware configuration is recommended. Computers not meeting this
configuration can still work with the SBR-AC1200P, but may not be able to make maximum
use of SBR-AC1200P throughput.
 CPU: P4, 3 GHz or faster
 RAM: 1 GB or greater
 Ethernet: Gig-E (1000Base-T)
 Wi-Fi: 802.11a, b, g, n, or ac compliant Wi-Fi equipment
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Chapter 2: Product Overview
Windows
Windows Vista, Windows 7, Windows 8, or Windows 10. A supported Ethernet or wireless
LAN connection must be available.
Mac OS
System 7.5 to Mac OS 9.2 (Open Transport recommended) or Mac OS X. A supported Ethernet
or wireless LAN connection must be available.
Linux/Unix
Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported Ethernet or
wireless LAN connection must be available.
About this Manual
This manual covers the SURFboard SBR-AC1200P Wi-Fi Router. The model number is on the
label affixed to the bottom of the Wi-Fi Router.
1.
2.
3.
4.
5.
6.
Model name
Part number
WiFi network name (SSID)
WiFi passcode (key)
WAN MAC address
Serial number
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Chapter 2: Product Overview
Contact Information
Please visit the ARRIS Support website http://www.arris.com/consumers for self-help
technical support and product documentation. We can also provide technical assistance via
chat and email on the support website. ARRIS Support is available by phone at 877-466-8646.
Please be prepared to provide your product's model number and serial number, which can be
found on the Wi-Fi Router's label.
For information on additional SURFboard products, or to purchase SURFboard products
(including other RipCurrent-enabled devices), visit http://www.surfboard.com.
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SURFboard SBR฀AC1200P Wi-Fi Router User Guide
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Chapter 3
Installing the Wi-Fi Router
Before you start, make sure that:
 You have all the Items You Need:
 The modem and power outlets are available nearby.
Front Panel
The front of the Wi-Fi Router has a single LED that indicates the status of the Wi-Fi Router.
Color/Behavior
Description
Solid green
Normal operation.
Solid amber
Standby mode.
Flashing amber
WPS pairing mode
Flashing red
Start-up/error mode
Rear Panel
The rear of the Wi-Fi Router has the following connectors and controls:
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Chapter 3: Installing the Wi-Fi Router
Name
Description
AC in
Connector for the power cord.
WPS/G.hn pairing
button:
Begins associating the Wi-Fi Router with either a wireless device or a
G.hn device.
 Press and hold the button for less than 5 seconds to initiate G.hn
pairing.
 Press and hold the button for more than 5 seconds to initiate WPS
pairing.
USB 2.0
USB 2.0 host connector.
WAN
Connector for the modem.
LAN (1 - 4)
Connectors for use with a computer Ethernet port.
Reset hole
Resets the Wi-Fi Router as if you power cycled the unit. Use a pointed
non-metallic object to press this button.
Note: If you hold the Reset button for more than ten seconds, the Wi-Fi
Router will be reset to the factory default settings and will reboot.
Indicator Lights for the SBR-AC1200P
The Wi-Fi Router has several LED indicator lights on the rear panel to assist in troubleshooting:
LED
Color/Behavior
Description
G.hn signal
strength
Steady green
Good link
Steady amber
Poor link
Steady red
No link
Steady green
Secure link
Steady red
No secure link
G.hn secure
link
Steady green
Wi-Fi links
(2.4 GHz and
Flashing green
5.0 GHz)
Off
Wireless interface enabled
Wireless activity
Wireless interface disabled
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Chapter 3: Installing the Wi-Fi Router
Selecting an Installation Location
There are a number of factors to consider when choosing a location to install the Wi-Fi Router:
 Is an AC outlet available nearby? For best results, the outlet should not be switched and
should be close enough to the Wi-Fi Router that extension cords are not required.
 Is the modem nearby? Can you easily run cables between the Wi-Fi Router’s location and
the modem?
 If you are connecting devices to the Ethernet ports, can you easily run cables between the
Wi-Fi Router’s location and those devices?
 If you want to install the Wi-Fi Router on a desktop, is there enough space on either side
to keep the vents clear? Blocking the vents may cause overheating.
 How close are the wireless devices? In general, the Wi-Fi Router should be located close to
the center of the user sphere. The Wi-Fi Router wireless connection range is typically 100–
200 feet (30m–65m) for 2.4 GHz signals and less for 5 GHz signals. A number of factors can
affect connection range, as described below.
Desktop Mounting Instructions
Position the Wi-Fi Router so that:
 Air flows freely around it
 The back faces the nearest wall
 It will not fall to the floor if bumped or moved
 The sides of the unit are not blocked.
If the modem is not located in an ideal location for the Wi-Fi Router, you can add a RipCurrent
Network Extender to the modem device, then connect the SBR-AC1200P to the Internet using
the power line in another location.
Note: Clean the Wi-Fi Router using only a clean, slightly moistened, cloth. Do not use aerosols
in the vicinity of the Wi-Fi Router.
Factors Affecting Wireless Range
A number of factors can affect the usable range for wireless connections.
Increases range


Decreases range




Locating the unit centrally
Creating as much "line-of-sight" as possible with client devices
Metal or concrete walls between the Wi-Fi Router and other devices
Large metal appliances, aquariums, or metal cabinets between the Wi-Fi
Router and other devices
Interference and RF noise (2.4 GHz wireless phones, microwave ovens,
wireless speaker/receiver systems, or other wireless networks)
Placing the device in a cabinet or other enclosed space
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Chapter 3: Installing the Wi-Fi Router
Notes:
Decreasing the range of the wireless network may be beneficial, as long as the decreased
range is sufficient for your needs. By limiting the network’s range, you reduce interference
with other networks and make it harder for unwanted users to find and connect to the
network.
Setting the transmit power level to High increases the range. Setting it to Medium or Low
decreases the range proportionately. Medium or Low may be more appropriate for highdensity residential locations.
For locations within the home that do not receive a steady/stable Wi-Fi signal, simply add a
RipCurrent Wi-Fi extender for full coverage in that location.
Ethernet, Wireless, or Gigabit Home Networking?
There are three ways to connect the computer (or other equipment) to the Wi-Fi Router. The
following will help you decide which is best for you:
Ethernet
Ethernet is a standard method of connecting two or more computers into a Local Area
Network (LAN). You can use the Ethernet connection if the computer has built-in Ethernet
hardware. The SBR-AC1200P provides support for up to four such connected devices.
Note: To connect more than four computers to the SBR-AC1200P through the Ethernet ports,
you need an Ethernet switch (available at computer retailers).
The Wi-Fi Router package comes with one 4-foot (1.2m) Ethernet cable (the connectors look
like wide telephone connectors); you can purchase more cables if necessary at a computer
retailer. If you are connecting the Wi-Fi Router directly to a computer, or to an Ethernet
switch with a cross-over switch, ask for Category 5e (CAT5e) straight-through cable. CAT5e or
Cat6 cable is required for gigabit Ethernet (Gig-E), not regular CAT5 cable.
Wireless
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Chapter 3: Installing the Wi-Fi Router
Wireless access lets you connect additional (wireless-capable) devices to the Wi-Fi Router. The
802.11 wireless LAN standard allows one or more computers to access the SBR-AC1200P using
a wireless (radio) signal. These connections are in addition to the connections supported via
Ethernet.
Note: You can use the wireless connection if the computer has a built-in or aftermarket plugin wireless adapter. To learn more about which wireless hardware works best with the
computer, see your computer dealer.
Gigabit Home Networking
Gigabit Home Networking lets you connect additional devices over power lines using the G.hn
Power Line Communications Standards. G.hn also allows you to use your AC power lines to
transmit and receive network communications from your SBR-AC1200P to clients connected
to a G.hn Network Extender.
Combined
If you have two or more computers, you can use Ethernet for up to four devices and wireless
or Gigabit Home Networking for the others. To connect five or more computers to the
Ethernet ports, you will need an Ethernet switch (available at computer retailers).
Connecting the Wi-Fi Router
1. Unplug the power to turn off the Internet services modem.
2. Connect one end of the Ethernet cable (included) to the modem, and the other end to the
WAN port on the Wi-Fi Router.
3. Reconnect the plug on the modem to turn the modem back on. Wait approximately 2
minutes to allow the modem to fully power up.
4. Connect the power adapter (included) to the power connector on the back of the Wi-Fi
Router, and then connect the power adapter to an available AC outlet. Wait until the 2.4
GHz and 5 GHz LEDs on the rear panel of the Wi-Fi Router turn solid green.
5. To manage the setup of the Wi-Fi Router, you can use a second Ethernet cable (not
provided) to connect a computer to an available LAN port on the SBR-AC1200P, or you can
connect wirelessly by using the preset wireless security settings printed on the Wi-Fi
Router's label located on the bottom of the Wi-Fi Router.
6. Open a browser on the computer to access the management interface of the Wi-Fi Router,
and navigate to 192.168.0.1. If the webpage does not display correctly, try another
browser.
Configuring the Wireless Connection
The SBR-AC1200P ships with a secure SSID that is unique for every device. Wi-Fi network
information is located on the label on the bottom of the Wi-Fi Router. You should configure
the Wi-Fi Router's wireless settings.
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Chapter 3: Installing the Wi-Fi Router
Note: At a minimum, you should set a login password and set up wireless security. Refer to
Setting Up a Wireless Network Connection (page 25) for complete instructions on configuring
the wireless connection.
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Chapter 4
Setting up an Internet Connection
IMPORTANT! Your computer may already be configured to automatically access the Internet.
If so, do not change the network options on your computer. Please contact ARRIS Technical
Support for assistance or verification.
If you cannot access the Internet after installing the Wi-Fi Router, you may have to manually
set up your computer to connect to the Internet. To do this, you will have to enable the
network options on your computer to automatically obtain an IP address and DNS server
address. After configuring the network options, you should verify the IP address.
If you still cannot access the Internet after configuring the IP address, contact ARRIS Technical
Support for assistance.
Please note, operating system-specific commands for configuring computer network options
are not provided in this document. The same general steps provided below apply to the
following Microsoft Windows operating systems:
 Windows 8
 Windows 7
 Windows Vista
 Windows XP
Note: For Mac, UNIX, and Linux computers, please follow the instructions provided in the
applicable user documentation.
If you are unfamiliar with the network configuration commands for your operating system or
need assistance, we highly recommend that you refer to the user documentation for the
operating system running on your computer for more information.
Configure Your IP Address
Note: The following instructions apply to Windows 7. Some windows and commands used in
this procedure may differ slightly from your computer depending on your operating system.
1. Open the Control Panel or Network Connections using the Start button from the taskbar
on your computer desktop.
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Chapter 4: Setting up an Internet Connection
2. Click View network status and tasks to open the Network and Sharing window.
3. Click Change adapter settings from the Control Panel Home pane to open the Network
Connections window.
4. Click Local Area Connection to open the Local Area Connection Status window.
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Chapter 4: Setting up an Internet Connection
5. Click Properties to open the Local Area Connection Properties window.
6. Select Internet Protocol Version 4 (TCP/IPv4) and then click Properties to open the
TCP/IPv4 Properties window.
7. Select Obtain an IP address automatically and Obtain DNS server address automatically.
8. Click OK to save the TCP/IP settings and close the Internet Protocol Properties window.
9. Step through to close the remaining windows and exit.
Verify & Renew Your IP Address
1. Open a command prompt window using the Start button and Run command from the
Taskbar on your desktop.
2. Type cmdand click OK to open a command prompt window.
3. Type ipconfig and press Enter to display the IP configuration.
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Chapter 4: Setting up an Internet Connection
4. To renew the IP address, type ipconfig/renew and press Enter. A new IP address for your
computer or other Ethernet-enabled device will display.
5. Type exit and then press Enter to return to Windows.
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Chapter 5
Setting Up a Wireless Network Connection
It is highly recommended that you first verify that your computer can connect to the Internet
using an Ethernet connection before configuring your wireless network. You must currently
have access to an Internet service in your home before you can set up a wireless network
connection. Also, make sure your computer and the SBR-AC1200P are connected through an
Ethernet connection.
Choose one of the following options to set up your wireless network connection:
 Launch the SBR-AC1200P Quick Start Wizard
 Set Up a Wireless Network Using Your Computer
After setting up your wireless network connection, you should check to make sure you can
connect to your wireless network. See Test Your Wireless Network Connection (page 29) for
more information.
Launch the SBR-AC1200P Quick Start Wizard
The SBR-AC1200P Quick Start Wizard is a six-step application to help you quickly configure
your basic wireless network settings. Depending on your home network setup, you can further
customize your wireless home network configuration after completing the wizard.
1. Open a web browser (Internet Explorer, Google Chrome, Firefox, or Safari) on the
computer connected to the SBR-AC1200P.
2. Type the default LAN IP address http://192.168.0.1 in the Address bar and then press
Enter. The Login screen appears.
3. Type the default username and password. Both entries are case-sensitive.
Username: admin
Password: password
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Chapter 5: Setting Up a Wireless Network Connection
4. Click Login to open the SBR-AC1200P Web Manager. The Launch Quick Start Wizard
screen appears.
Note: If you have changed the default user name or password and cannot remember the new
user name or password, you can reset the Wi-Fi Router to factor default settings. To do this,
insert a pointed, non-metallic object into the indented Reset button on the back of the
SBR-AC1200P, then press and hold the button for more than five seconds. The Wi-Fi Router
will be reset to its original factory settings, and any customized settings that you have set will
be lost.
5. Click Launch Quick Start Wizard to start the wizard. The Welcome screen appears.
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Chapter 5: Setting Up a Wireless Network Connection
6. Click Next. The Quick Start Wizard prompts you to enter a network name and passphrase.
7. Enter a Network Name (SSID) for your wireless network.
The network name must contain from one to 32 alphanumeric characters.
8. Enter a Passphrase or Wi-Fi Security Key.
This is the sign-on access code for your wireless network. The code must contain from 8 to
64 characters consisting of any combination of letters, numbers, and symbols.
Remember that your passphrase should be as unique as possible to protect your wireless
network and deter hackers or unauthorized access to your network.
9. Click Next. Network configurations are created for each band in your wireless network.
10. Click Next. The Wi-Fi security type is created. The WPA2-PSK security code is the strongest
security default.
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Chapter 5: Setting Up a Wireless Network Connection
11. Click Next to start the Wi-Fi Security mode. WPA2-PSK (the default security code) is
automatically set, and the network settings are displayed.
12. Click Apply to accept or Previous to change the configuration.
Register Your SBR-AC1200P
After you complete the Quick Start Wizard, the Web Manager prompts you to register your
SBR-AC1200P.
1. Click Register now to register your SBR-AC1200P now.
Note: If you do not want to register your SBR-AC1200P right now, you can click Ask me
later. The Web Manager will prompt you to register the next time you log into the
Web Manager.
If you do not want the Web Manager to prompt you to register again, click Stop
asking.
If you decide to register later, or if you need to update your registration, you can click
Status from the configuration screen and select Product Information from the dropdown menu.
2. Follow the instructions on screen to register your SBR-AC1200P.
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Chapter 5: Setting Up a Wireless Network Connection
Manually Set Up a Wireless Network on Your
Computer
You can also set up a wireless network manually, if you do not want to use the Quick Start
Wizard.
Note: The steps for setting up a wireless network may differ slightly, depending on the
Windows operating system running on your computer. The following steps apply to Windows
7 systems.
1. From the Windows taskbar, click Start button and then click Control Panel.
2. Click View network status and tasks.
3. Click Set up a new connection or network.
4. Click Connect to the Internet.
Note: The You are already connected to the Internet message may appear. Ignore this
message and proceed with the next step.
5. Click Set up a new connection anyway and then click Wireless.
6. Scroll down and select the wireless network name (see the WiFi Network Name listed on
the Wi-Fi Router's label, located on the bottom of the Wi-Fi Router).
Note: We recommend that you use the default SSID name assigned to your Wi-Fi Router
(located on the label). You have the option to change the network name to one that may
be easier for you to remember.
7. Enter Network security key code in the Security key field (see WPA-PSK code listed on the
Wi-Fi Router's label) and then click OK to complete the wireless network connection.
A Connected status message showing the wireless network connection should display.
8. Close the Wireless Network Connection window.
Test Your Wireless Network Connection
Perform the following connectivity test to confirm that your wireless connection is working on
the SBR-AC1200P and your computer:
1. Disconnect the Ethernet cable, if connected, from the SBR-AC1200P and your computer.
2. Check that the Wireless LED on the SBR-AC1200P front panel is lit SOLID green.
3. Open a web browser on your computer, such as Internet Explorer, Google Chrome,
Firefox, or Safari.
4. Type a valid URL (such as http://www.surfboard.com) in the address bar, and press Enter.
If the website failed to open, please contact your service provider or call ARRIS Technical
Support at 1-877-466-8646 for assistance.
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Chapter 6
Adding G.hn Extenders To Your Network
Whenever you plug multiple G.hn devices into the power grid in your home, the devices will
detect each other automatically and begin to communicate over your power grid. However,
these devices will be communicating over an unsecured network.
In order to create a secure network, you must pair the devices with each other. Pairing the
devices creates a secure connection between two or more G.hn devices on a power grid.
Pairing also allows you to help secure your local area network (LAN) by randomizing your
domain name and password. Once your devices are paired, they will only be able to connect
to other paired devices. We recommend that you pair your devices to secure your network.
Pairing Your SBR-AC1200P with a Network Extender
Follow these steps to pair your SBR-AC1200P with a network extender to create a secured
link.
1. Plug in both the SBR-AC1200P and the network extender into electrical outlets that are
near to each other.
2. Press the G.hn Pairing button on the back of the SBR-AC1200P and hold it for two seconds.
The G.hn secure link LED flashes green.
3. Press the pairing button on the network extender and hold it for two seconds. The pairing
LED flashes green when the pairing process begins. Once the pairing process is complete,
both LEDs stop flashing and become solid green. It may take up to 60 seconds for the
pairing process to complete.
4. Unplug the network extender from the electrical outlet and move it to its permanent
outlet location in the house. It will reconnect in secure mode.
5. Use an Ethernet cable to connect the network extender to its client device.
The G.hn signal strength LED on the SBR-AC1200P indicates the strength of the G.hn signal.
Adjust the location if the LED is red or amber.
LED Color
G.hn Signal Strength
Green
Excellent signal
Amber
Weak signal
Red
No signal
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Chapter 6: Adding G.hn Extenders To Your Network
Creating a Custom Domain Name and Password to Pair
Your SBR-AC1200P
In most cases, when you pair your SBR-AC1200P with a network extender, the domain name
and password are randomly generated and assigned to your network. If you prefer, you can
follow these instructions to create your own domain name and password for your network.
Note: You must use the default user name and password (listed below) to log in to the
SBR-AC1200P Web Manager for the first time. For network security purposes, we highly
recommend that you change the default user name and password after logging onto the
SBR-AC1200P for the first time. See Change the Default User Name and Password for more
information.
1. Open any web browser on the computer connected to the SBR-AC1200P.
2. In the Address bar, type http://192.168.0.1 for the IP address, and then press Enter. The
Login screen appears.
3. Type the default user name and password. Both entries are case-sensitive.
Username: admin
Password: password
4. Click Login to open the SBR-AC1200P Web Manager. The SBR-AC1200P Main Screen
appears.
5. Click Advanced on the SBR-AC1200P Main Menu, and click RipCurrent (G.hn) from the
Advanced submenu options.
6. In the Domain Name field, enter the domain name that you want to assign to your
network.
7. In the Pairing password field, enter the pairing password that you want to assign to your
network.
8. Click Apply.
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Chapter 6: Adding G.hn Extenders To Your Network
9. Plug the network extender into an electrical outlet near the SBR-AC1200P.
10. Enter the same domain name and password into the extender to create a secured custom
connection. The pairing process begins. Once the pairing process is complete, both LEDs
stop flashing and become solid green. It may take up to 60 seconds for the pairing process
to complete.
11. Use an Ethernet cable to connect the network extender to its client device.
Unpairing Your SBR-AC1200P
Follow these steps if you need to unpair the SBR-AC1200P from the network extender.
Note: You must use the default user name and password (listed below) to log in to the
SBR-AC1200P Web Manager for the first time. For network security purposes, we highly
recommend that you change the default user name and password after logging onto the
SBR-AC1200P for the first time. See Change the Default User Name and Password for more
information.
1. Open any web browser on the computer connected to the SBR-AC1200P.
2. In the Address bar, type http://192.168.0.1 for the IP address, and then press Enter. The
Login screen appears.
3. Type the default user name and password. Both entries are case-sensitive.
Username: admin
Password: password
4. Click Login to open the SBR-AC1200P Web Manager. The SBR-AC1200P Main Screen
appears.
5. Click Advanced on the SBR-AC1200P Main Menu, and click RipCurrent (G.hn) from the
Advanced submenu options.
6. Click UNPAIR. All of the paired devices will be disconnected from the SBR-AC1200P, and
any client devices that are connected to network extenders will lose connection to the
Internet. The domain name and password will also be deleted as well.
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Chapter 7
Managing Your Wi-Fi Router and Connected
Networks
Use the SBR-AC1200P Web Manager to view and monitor the configuration settings and
operational status of your Wi-Fi Router. You can also configure your network connections and
wireless security settings. See Protecting & Monitoring Your Wireless Network (page 45) for
more information.
Start the Wi-Fi Router Web Manager
Note: You must use the default user name and password (listed below) to log in to the
SBR-AC1200P Web Manager for the first time. For network security purposes, we highly
recommend that you change the default user name and password after logging onto the
SBR-AC1200P for the first time. See Change the Default User Name and Password for more
information.
1. Open any web browser on the computer connected to the SBR-AC1200P.
2. In the Address bar, type http://192.168.0.1 for the IP address, and then press Enter. The
Login screen appears.
3. Type the default user name and password. Both entries are case-sensitive.
Username: admin
Password: password
4. Click Login to open the SBR-AC1200P Web Manager. The SBR-AC1200P Main Screen
appears.
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Chapter 7: Managing Your Wi-Fi Router and Connected Networks
Note: If you have changed the default user name or password and cannot remember the
new user name or password, you can reset the Wi-Fi Router to factor default settings. To
do this, insert a pointed, non-metallic object into the indented Reset button on the back
of the SBR-AC1200P, then press and hold the button for more than five seconds. The Wi-Fi
Router will be reset to its original factory settings, and any customized settings that you
have set will be lost.
Wi-Fi Router Web Manager Menu Options
Main Menu Buttons
The SBR-AC1200P main menu buttons are displayed along the top of the SBR-AC1200P Web
Manager screen. To display the drop-down submenu options, click the menu button.
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Main Menu Links
The SBR-AC1200P main menu and related submenu option links are also displayed along the
bottom of the SBR-AC1200P Web Manager screen. To open a submenu option, click the link.
Menu Option
Function
Home
Displays the Quick Start Wizard main screen
Status
Provides information about the Wi-Fi Router hardware and software,
MAC address, Wi-Fi Router IP address, serial number, and related
information.
Additional screens provide diagnostic tools and also allow you to
change your Wi-Fi Router user name and password.
Basic
Configures the Wi-Fi Router IP-related configuration data, including
Network Configuration, WAN Connection Type, DHCP, and DDNS
Advanced
Controls Internet protocols which configure and monitor how the Wi-Fi
Router routes IP traffic on the SBR-AC1200P
Wireless
Configures and monitors the Wi-Fi Router wireless networking features
Firewall
Configures and monitors the Wi-Fi Router firewall
Help
Provides general information to help you set up your home network
Logout
Closes the SBR-AC1200P Web Manager
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Chapter 7: Managing Your Wi-Fi Router and Connected Networks
Get Help
You can choose any of the following three options to obtain help information for any
SBR-AC1200P Web Manager function. General help information is available for any
SBR-AC1200P menu option when you click the Help button on that page.
 Help Overview (page 36)
 Help Links
 Field Level Help (page 37)
Help Overview
General help information is available when you click Help, Overview on the SBR-AC1200P
Main Menu.
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Help Links
Provides a concise list of your configuration settings with applicable links for easy access when
you click Help, About on the SBR-AC1200P Main Menu. The link opens the related
configuration screen.
Field Level Help
More specific help information is available throughout the web manager for field level help
when you click Help located to the right of the applicable field (see sample screenshot below).
View the Wi-Fi Router Product Information
The Status Product Information screen displays general product information, including the
software (or firmware) version and the current network connection status of the Wi-Fi Router.
To open the Status Product Information page:
1. Click Status on the SBR-AC1200P Main Menu.
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2. Click Product Information from the Status submenu options.
3. Click the Refresh button (F5) in your web browser to reload the information on the screen.
Test Your Connection
The Status Diagnostics screen lets you perform a series of tests to make sure that your Wi-Fi
Router is connected and displays information about the ping test parameters.
To run a ping test:
1. Click Status on the SBR-AC1200P Main Menu.
2. Click Diagnostics from the Status submenu options.
3. In the Select Utility section, select the kind of test that you want to run.
4. In the Ping Test Parameters section, set the parameters that you would like to use for your
test.
5. Click Start Test to begin the test. The results will appear in the box at the bottom of the
screen.
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Set Up DHCP
The Basic DHCP screen lets you manually assign IP addresses to devices on your LAN.
To configure your LAN:
1. Click Basic on the SBR-AC1200P Main Menu.
2. Click DHCP from the Basic submenu options.
3. In the LAN Network Configuration section, choose the settings that you would like to apply
to your LAN, and click Apply.
4. In the Reserved IP Client List section, click Add to set up a list of IP addresses that you
want to reserve.
5. In the Attached Client List section, select the IP address of any clients that you want to
reserve, and click Reserve.
6. Click Start Test to begin the test. The results will appear in the box at the bottom of the
screen.
Set Up Dynamic DNS
The Basic DDNS screen uses dynamic DNS to let you give your Wi-Fi Router a "friendly" name,
for example, in case you are setting up a web server in the home. Most users will not need to
set up dynamic DNS.
If you do need to set up dynamic DNS:
1. Click Basic on the SBR-AC1200P Main Menu.
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2. Click DDNS from the Basic submenu options.
In the DDNS Service field, select the DDNS service that you are using.
In the Username field, type the username associated with the DDNS account.
In the Password field, type the password associated with the DDNS account.
In the Host Name field, type the "friendly" name that you want to assign to your Wi-Fi
Router.
7. Click Apply to save your changes.
3.
4.
5.
6.
View Your IPv6 Configuration
The Basic IPv6 screen shows the IP address, MAC address, and reachability status of your Wi-Fi
Router.
To view your IPV6 configuration:
1. Click Basic on the SBR-AC1200P Main Menu.
2. Click IPv6 from the Basic submenu options.
View Your USB Configuration and Status Information
The Basic USB Connect screen shows the USB configuration and status information for your
Wi-Fi Router.
To view your USB configuration and status information:
1. Click Basic on the SBR-AC1200P Main Menu.
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2. Click USB Connect from the Basic submenu options.
Disable LEDs on the Back Panel
The Basic LED Control screen lets you disable the LEDs on the back panel of of your Wi-Fi
Router, if you want.
To disable the LEDs on the back panel:
1. Click Basic on the SBR-AC1200P Main Menu.
2. Click LED Control from the Basic submenu options.
3. In the LEDs field, select Disabled.
4. Click Apply.
Back Up Your Wi-Fi Router Configuration
You can save a backup copy of the current configuration settings to your local computer. You
can use the backup file to restore your custom settings in the event that you made changes
that you no longer want.
Caution: We highly recommend that you perform the configuration backup using the
SBR-AC1200P default login username and password.
To create a back up copy of your configuration settings:
1. Click Basic on the SBR-AC1200P Main Menu.
2. Click Backup and Restore from the Basic submenu options.
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3. Click Backup to create a backup file of your SBR-AC1200P configuration settings. Follow
the on-screen prompts to save the configuration file.
Restore Your Configuration Settings
WARNING! This action will delete your current SBR-AC1200P configuration settings and allow
you to restore a previously saved gateway configuration.
Note: After the configuration settings are restored, the SBR-AC1200P will automatically
reboot and you will have to log on using the default username (admin) and password
(password).
1. Click Basic on the SBR-AC1200P Main Menu.
2. Click Backup and Restore from the Basic submenu options.
3. Click Browse to search for a previously saved configuration file from the Downloads
folder on your computer.
4. Click Restore. The SBR-AC1200P will automatically reboot.
Reset Your Configuration Settings
WARNING! This process also deletes any custom Wi-Fi Router configurations you may have
already created. We recommend that you create a backup copy of your configuration before
resetting the Wi-Fi Router. See Back Up Your Wi-Fi Router Configuration for more information.
From the SBR-AC1200P Web Manager, do the following to open the Status Security screen:
1. Click Status on the SBR-AC1200P Main Menu.
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2. Click Security from the Status submenu options.
Figure 1:
Restore Factory Defaults Screen
3. Select Yes under Restore Factory Defaults.
4. Click Apply to reset the default username and password and restore the original
configuration.
The message, This action will restore factory default settings. Please reboot the modem
for new settings to take effect, appears.
5. Click OK.
6. Click Status on the SBR-AC1200P Main Menu.
7. Click Configuration from the Status submenu options to display the Status Configuration
screen.
8. Click Reboot.
9. Log back in using the default username and password.
•
•
Username: admin
Password: password
Update Your Wi-Fi Router Firmware
You can update the firmware on your SBR-AC1200P Wi-Fi Router when ARRIS releases new
firmware versions. The new firmware releases may contain updates for operational
improvements or resolutions to problems. These updates will not delete or overwrite your
personal user settings such as your password.
You can download the latest firmware release from
http://www.SURFboard.com/Support/SBR-AC1200P. To load the new firmware release onto
your SBR-AC1200P Wi-Fi Router:
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Chapter 7: Managing Your Wi-Fi Router and Connected Networks
1. Click Status from the configuration screen and select Router Upgrade from the drop-down
menu.
2. Click Browse to locate the new firmware file.
3. Select the new firmware file and click Open.
4. Click Upload to load the new firmware onto your SBR-AC1200P Wi-Fi Router.
Exit the SBR-AC1200P Web Manager
To log out and close the SBR-AC1200P Web Manager:
 Click Logout located in the upper right corner of the screen above the SBR-AC1200P Main
Menu.
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Protecting & Monitoring Your Wireless Network
After you have successfully connected the SBR-AC1200P and your wireless devices, you should
configure the to protect your wireless network from unwanted and unauthorized access by
any wireless devices that are within range of your wireless network. Although security for the
SBR-AC1200P is already configured, you can use the SBR-AC1200P Web Manager to set the
level of security and access that you want on your home network.
Prevent Unauthorized Access
Caution: To prevent unauthorized access and configuration to your wireless network, we
highly recommend that you immediately change the default user name and password after
connecting to the Internet and logging on to the SBR-AC1200P for the first time.
One of the most important recommendations for securing your wireless home network is to
change the default administrator password on your SBR-AC1200P and other wireless devices
as well. Default passwords are commonly used and shared on the Internet.
To ensure that your wireless home network is secure, it is recommended that you follow
these best practices for user passwords:
 Always create a secure password or pass phrase that is not easily guessed.
 Use phrases instead of names so that it may be easier for you to remember.
 Use a combination of upper and lowercase letters, numbers, and symbols.
 Continue to change your administrator password on a regular basis.
Change the Default User Name and Password
To change the default user name:
1. Log in to the SBR-AC1200P from any web browser on the computer connected to the
SBR-AC1200P.
2. Type the SBR-AC1200P Web Manager IP address, http://192.168.0.1, in the Address bar
and then press Enter. The Login screen appears.
3. Type the default username and password as they appear below:
• Username: admin
• Password: password
4. Click Login to open the SBR-AC1200P Web Manager. The Status Connection screen
appears.
5. Click the Status menu button and then click Security to display the Status Security screen.
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6. Confirm that Change Username is displayed in the drop-down selection box.
7. Complete each field entry, but note the following:
•
All fields (for example, Current Username & Current Password) are case-sensitive.
Note: The first time that you log in, the Current Username is admin and the Current
Password is password.
•
Make sure No is selected under Restore Factory Defaults.
Figure 2:
Change User Name Screen
8. Click Apply to update your user name.
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9. Click Change Username drop-down arrow to display Change Password.
Figure 3:
Change User Password Screen
10. Complete each field entry, but note the following:
• All fields are case-sensitive.
• The Username is your new user name, if you changed it.
• Make sure No is selected for Restore Factory Defaults.
• Find a secure place to write down and keep your new user name and password.
11. Click Apply to update your password.
Set Up Firewall Protection
You can set up firewall filters and firewall alert notifications on your wireless home network.
You can also block Java Applets, Cookies, ActiveX controls, popup windows, Proxies, and
website access. See Protection Level for more information.
To set the firewall protection level:
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1. From any screen, click the Firewall-Protection Level menu link or click the Firewall menu
button on the SBR-AC1200P Main Menu and then select Protection Level.
2. Click the Firewall Protection Setting drop-down button to select the firewall protection
level.
Possible values:
•
•
•
•
Off
Low
Medium
High
Note: Selecting Off will disable firewall protection on your home network. Your computer(s)
and other Ethernet-enabled devices on your network will be at risk for possible attacks from
viruses and hackers.
3. Use the IPv6 Firewall Protection drop-down button to turn firewall protection on or off for
IPv6 connections.
4. Select each Web filter that you want to set for the firewall and then click Apply.
Set Up Remote Configuration Management
The Advanced Options screen lets you set up Remote Configuration Management so that you
can access and configure the SBR-AC1200P from anywhere on the Internet. Once you set up
Remote Configuration Management, you can access the SBR-AC1200P by browsing to the
WAN IP address at port 80.
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To set up remote configuration management:
1. Click Advanced on the SBR-AC1200P Main Menu.
2. Click Options from the Advanced submenu options.
3. Click the check box to enable Remote Config Management, and click Apply.
Note: Most users will not need to set up a pass-through MAC address. However, if you need
to do so, type the address in the Pass-through MAC Addresses field, and click Add MAC
Address.
Filter Devices Based on IP Address
You can set up your Wi-Fi Router to prevent certain devices from accessing the Internet,
based on IP address.
To block certain devices from reaching the Internet:
1. Click Advanced on the SBR-AC1200P Main Menu.
2. Click IP Filtering from the Advanced submenu options.
3. Use the Start Address and End Address fields to identify ranges of IP addresses that you
want to prevent from reaching the Internet.
4. Click Enabled to block each range of IP addresses.
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5. Click Apply.
Filter Devices Based on IP
You can set up your Wi-Fi Router to prevent certain devices from accessing the Internet,
based on MAC address.
To block certain devices from reaching the Internet:
1. Click Advanced on the SBR-AC1200P Main Menu.
2. Click MAC Filtering from the Advanced submenu options.
3. In the MAC Filters section, type the MAC address of the device that you want to block
from reaching the Internet, and click Add Mac Address. The address is added to the white
box in the middle of the screen.
Filter Devices Based on IP
You can set up your Wi-Fi Router to configure wireless extenders automatically, or you can
choose to configure any wireless extenders manually. Your Wi-Fi Router is set up to configure
wireless extenders automatically by default.
To choose a method for configuring wireless extenders:
1. Click Advanced on the SBR-AC1200P Main Menu.
2. Click Wireless Extender from the Advanced submenu options.
3. In the Configure Mode field, select one of the following:
•
•
Choose Auto if you want your Wi-Fi Router to configure wireless extenders
automatically.
Choose Semi-Auto if you want to use the Wi-Fi Router Web Manager to configure
wireless extenders yourself.
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•
Choose Disable if you do not want to be able to configure wireless extenders from the
Wi-Fi Router. If you choose Disable, you will need to access each wireless extender
individually in order to change its configuration settings.
4. Click Apply.
Restrict Wireless Access
You can restrict access to your wireless network based on MAC address.
To restrict access to your wireless network:
1. Click Wireless on the SBR-AC1200P Main Menu.
2. Click Access Control from the Wireless submenu options.
3. Select the tab for the band whose access you want to restrict.
4. In the Selected Network field, choose the network for which you want to restrict access.
5. In the MAC Restrict Mode field, select one of the following:
•
Select Allow if you want to allow access to the devices that you specify (and deny all
others)
• Select Deny if you want to deny access to the devices that you specify (and allow all
others)
6. Use the MAC Address List fields to identify a list of devices.
7. Click Apply.
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Prioritize Network Traffic Based on Media Type
Wi-Fi Multimedia (WMM) allows you to prioritize network traffic based on its media type. You
can configure the quality of service (QoS) parameters for WMM.
To configure your quality of service parameters:
1. Click Wireless on the SBR-AC1200P Main Menu.
2. Click Quality of Service from the Wireless submenu options.
3. Choose your configuration settings, and click Apply.
Configure Wireless Media Settings
1. Click Wireless on the SBR-AC1200P Main Menu.
2. Click Media from the Wireless submenu options.
3. Select the tab for the band whose settings you want to configure.
4. Choose your configuration settings, and click Apply.
Set Up Parental Controls
You can set up the following Parental Controls on your home network:
 Allow or block access to specific Internet sites.
 Allow or block access to specific MAC addresses.
 Set time limitations for computer usage or Internet access.
Note: Any Parental Control filters that do not include assigned ports will apply to all ports. This
also applies to MAC addresses as well.
You can also link each user on yoru network to specified rules for login, time-access, and
content filtering. See Parental Control for more information.
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To set Parental Controls:
1. Click Firewall on the SBR-AC1200P Main Menu.
2. Click Parental Control from the Firewall submenu options.
3. Click Current Time Zone to select your time zone.
4. Select Yes or No to automatically adjust the time for Daylight Saving Time.
5. At the top of the screen, click Create to continue setting up Parental Controls.
6. Enter a name for the user profile that you want to create in the Description field.
7. Enter the 12-digit (hexadecimal) MAC address of the device for which you are creating
Parental Controls in the MAC Address field.
8. Enter the web address of the Internet site that you want to block or access in the URL
field.
9. Enter the Starting Port number and the Ending Port number.
10. Select the days of the week that you want to allow the selected user to access the
Internet.
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Chapter 8: Protecting & Monitoring Your Wireless Network
11. Select the time range that you want to allow the selected user to access the Internet.
12. Select to Allow or Block Internet access for the time and days that you set.
13. In the Enabled field, select On or Off to enable or disable this Parental Control restriction.
14. Click Apply.
Set Up Port Triggers
You can use Port Triggers to configure dynamic triggers to specific devices on the LAN. This
allows special applications that require specific port numbers with bi-directional traffic to
function properly. Applications such as video conferencing, voice, gaming, and some
messaging program features may require these special settings.
Note: If you enable the firewall and set up custom port triggers, then you must configure the
firewall to allow traffic through those custom ports. See Set Up Firewall Protection (page 47)
for more information.
To configure Port Triggers:
1. Click Advanced on the SBR-AC1200P Main Menu bar.
2. Click Port Triggers from the Advanced submenu options.
3. Click Create Port Triggers to open the Add Port Triggering Entry window.
4. Enter the starting port number for the port to be triggered in the Trigger Start Port field.
5. Enter the ending port number for the port to be triggered in the Trigger End Port field.
6. Enter the starting port number of the Port Trigger range in the Target Start Port field.
7. Enter the ending port number of the Port Trigger range in the Target End Port field.
8. Select TCP, UDP, or BOTH from the Internet Protocol field.
9. Select On to enable IP port triggers or Off to disable them.
10. Click Apply to create your port triggers.
11. Repeat steps 3 thru 10 for each additional port trigger that you want to create.
Set Up Port Forwarding
You can use Port Forwarding to set up a computer or other network device on your home
network (LAN) to be accessible to computers or other remote network devices on the
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Chapter 8: Protecting & Monitoring Your Wireless Network
Internet. This allows you to open specific ports behind the firewall on your LAN to set up
dedicated connections between your computer and other remote computers for online
gaming or other online services. Some allowable services are predefined under the Commonly
Forwarded Ports.
Note: It is recommended that you manually configure the TCP/IP settings listed below on the
computer you are setting up for remote access. Otherwise, remote access to your computer
will not be available on the Internet.
 IP address
 Subnet mask
 Default gateway
 DNS address (at least one)
To set up Port Forwarding:
1. Click Advanced on the SBR-AC1200P Main Menu bar.
2. Click Port Forwarding from the Advanced submenu options.
Note: To map a port, you would enter the range of port numbers that you want
forwarded locally and the IP address for sending traffic to those ports. If you only want
a single port specification, enter the same port number in the start and end locations
for that IP address.
3. Do either of the following to set up the External IP Address:
•
•
Keep the IP Address set at 0.0.0.0 in the External IP Address field and then enter the
port number in the Start Port field. Repeat the same port number in the End Port
field.This allows incoming data traffic on the specified ports from any remote IP
address.
Enter a specific remote IP address of your choice in the External IP Address field and
then enter the specific port numbers in the Start Port and End Port fieldsThis allows
incoming data traffic on the specified ports from only one remote IP address.
Note: To forward a range of ports, enter the first number of the port range in the Start
Port field and the last number of the port range in the End Port field.
4. Do the following to set up your Local IP Address:
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Chapter 8: Protecting & Monitoring Your Wireless Network
a. Enter the IP address of your local computer that you are setting up for port
forwarding.
b. Enter the port number of your choice in the Start Port field. Repeat the same port
number in the End Port field.
Note: To forward a range of ports, enter the first number of the port range in the Local
Start Port field and the last number of the port range in the Local End Port field.
o Enter a description to name the forwarded port you are creating.
o Select TCP, UDP, or BOTH from the Internet Protocol drop-down list.
o Select On to enable port forwarding or Off to disable it.
5. Click Apply.
Set Up the DMZ Host
WARNING! The gaming DMZ host is not protected by the SBR-AC1200P 
firewall. It is exposed to the Internet and thus vulnerable to attacks or hacking from any
computer on the Internet. Consider carefully before configuring a device to be in the DMZ.
You can configure one computer on your home network to be the DMZ Host. That computer
will operate outside of the SBR-AC1200P firewall and allow remote access from the Internet to
your computer, gaming device, or other IP-enabled device. The DMZ Host feature will only
allow outside users to have direct access to the designated DMZ Host device and not your
home network.
To create the DMZ Host:
1. Click Advanced on the SBR-AC1200P Main Menu bar.
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Chapter 8: Protecting & Monitoring Your Wireless Network
2. Click DMZ Host from the Advanced submenu options.
3. Enter the last one to three digits (from 2 to 254) of the IP address of the computer or
gaming device that you are setting up as the DMZ host.
4. Click Apply.
Note: Remember to reset the IP address back to 0 (zero) to close all the ports when you
are finished with the needed application. If you do not reset the IP address, that computer
will be exposed to the public Internet.
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Corporate Headquarters
ARRIS · Suwanee · Georgia · 30024 · USA
T: 1-678-473-2000 F: 1-678-473-8470
www.arris.com

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