ARRIS SBR-AC3200P AC3200 Wi-Fi Router with RipCurrentTM Technology User Manual

ARRIS Group, Inc. AC3200 Wi-Fi Router with RipCurrentTM Technology

User manual

SURFboard SBR-AC3200P Wi-FiRouterUser GuidePN 365-095-28245Release 33 ISSUE 1.5 October 2015October 2015
SURFboard SBR-AC3200P Wi-Fi Router User GuideRelease 33 ISSUE 1.5ARRIS Copyrights and Trademarks©ARRIS Enterprises, Inc. 2015 All rights reserved. No part of this publication may bereproduced in any form or by any means or used to make any derivative work (such astranslation, transformation, or adaptation) without written permission from ARRISEnterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to makechanges in content from time to time without obligation on the part of ARRIS to providenotification of such revision or change.ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks andtrade names may be used in this document to refer to either the entities claiming the marksand the names of their products. ARRIS disclaims proprietary interest in the marks andnames of others.ARRIS provides this guide without warranty of any kind, implied or expressed, including, butnot limited to, the implied warranties of merchantability and fitness for a particular purpose.ARRIS may make improvements or changes in the product(s) described in this manual at anytime.The capabilities, system requirements and/or compatibility with third-party productsdescribed herein are subject to change without notice.Patent NoticeProtected under one or more of the following U.S. patents: http://www.arris.com/legalOther patents pending.
Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 3Table of Contents1. Safety Requirements............................................................................................... 5FCC Part 15 ........................................................................................................................ 5RF Exposure............................................................................................................... 6Industry Canada Statement............................................................................................... 62. Product Overview ................................................................................................... 8Introduction....................................................................................................................... 8About The Wi-Fi Router..................................................................................................... 8What is G.hn? .................................................................................................................... 9What's in the Box?............................................................................................................. 9Items You Need ............................................................................................................... 10System Requirements...................................................................................................... 10Recommended Hardware....................................................................................... 10Windows ................................................................................................................. 11Mac OS.................................................................................................................... 11Linux/Unix ............................................................................................................... 11About this Manual ........................................................................................................... 11Contact Information ........................................................................................................ 123. Installing the Wi-Fi Router..................................................................................... 13Front Panel ...................................................................................................................... 13Rear Panel........................................................................................................................ 13Indicator Lights for the SBR-AC3200P ............................................................................. 14Selecting an Installation Location.................................................................................... 15Desktop Mounting Instructions .............................................................................. 15Factors Affecting Wireless Range ........................................................................... 15Ethernet, Wireless, or Gigabit Home Networking?......................................................... 16Connecting the Wi-Fi Router ........................................................................................... 17Configuring the Wireless Connection.............................................................................. 18Setting Up Your Network Extenders................................................................................ 184. Setting up an Internet Connection......................................................................... 19Configure Your IP Address............................................................................................... 19Verify & Renew Your IP Address...................................................................................... 215. Setting Up a Wireless Network Connection............................................................ 23Launch the SBR-AC3200P Quick Start Wizard ................................................................. 23Register Your SBR-AC3200P............................................................................................. 25
Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 4Manually Set Up a Wireless Network on Your Computer ............................................... 25Use the SBR-AC3200P WPS Pairing Button ..................................................................... 26Test Your Wireless Network Connection......................................................................... 266. Managing Your Wi-Fi Router and Connected Networks.......................................... 28Start the Wi-Fi Router Web Manager.............................................................................. 28Wi-Fi Router Web Manager Menu Options..................................................................... 29Main Menu Buttons................................................................................................ 29Main Menu Links..................................................................................................... 30Get Help........................................................................................................................... 31Overview Help......................................................................................................... 31Help Links................................................................................................................ 32Field Level Help ....................................................................................................... 32View the Wi-Fi Router Product Information ................................................................... 32Test Your Connection ...................................................................................................... 33Configure Your LAN ......................................................................................................... 34Back Up Your Wi-Fi Router Configuration ....................................................................... 34Restore Your Configuration Settings ............................................................................... 35Reset Your Configuration Settings................................................................................... 35Update Your Wi-Fi Router Firmware............................................................................... 36Exit the SBR-AC3200P Web Manager.............................................................................. 377. Protecting & Monitoring Your Wireless Network ................................................... 38Prevent Unauthorized Access.......................................................................................... 38Change the Default User Name and Password ............................................................... 38Set Up Firewall Protection............................................................................................... 40Set Up Parental Controls ................................................................................................. 41Set Up Port Triggers......................................................................................................... 43Set Up Port Forwarding ................................................................................................... 44Set Up the DMZ Host ....................................................................................................... 46
Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 5Chapter 1Safety RequirementsThe ARRIS SBR-AC3200P Wi-Fi Router complies with the applicable requirements forperformance, construction, labeling, and information when used as outlined below:Do not use product near water (i.e. wet basement, bathtub, sink or near a swimming pool,etc.), to avoid risk of electrocution.The product shall be cleaned using only a damp, lint-free, cloth. No solvents or cleaningagents shall be used.Do not use spray cleaners or aerosols on the Wi-Fi Router.Avoid using and/or connecting the equipment during an electrical storm, to avoid risk ofelectrocution.Do not locate the equipment within 6 feet (1.9 m) of a flame or ignition source (i.e. heatregisters, space heaters, fireplaces, etc.).Use the power cord included with the equipment.Equipment should be installed near the power outlet and should be easily accessible.In areas of high surge events or poor grounding situations and areas prone to lightningstrikes, additional surge protection may be required (i.e. PF11VNT3 from American PowerConversion) on the AC and Ethernet lines.When the Wi-Fi Router is connected to a local computer through Ethernet cables, thecomputer must be properly grounded to the building/residence AC ground network. Allplug-in cards within the computer must be properly installed and grounded to thecomputer frame per the manufacturer’s specifications.Ensure proper ventilation. Position the Wi-Fi Router so that air flows freely around it andthe ventilation holes on the unit are not blocked.Do not mount the Wi-Fi Router on surfaces that are sensitive to heat and/or which may bedamaged by the heat generated by the modem or its accessories.FCC Part 15This equipment has been tested and found to comply with the requirements for a Class Bdigital device under Part 15 of the Federal Communications Commission (FCC) rules. Theserequirements are intended to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee that interference willnot occur in a particular installation. If this equipment does cause harmful interference toradio or television reception, which can be determined by turning the equipment off and on,
Chapter 1:Safety RequirementsRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 6the user is encouraged to try to correct the interference by one or more of the followingmeasures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiveris connected.Consult the dealer or an experienced radio/TV technician for help.WARNINGChanges or modifications to this equipment not expressly approved by the party responsiblefor compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) this device may not cause harmful interference, and (2) this device must acceptany interference received, including interference that may cause undesired operation.For the U.S. model, the country code is preset and cannot be changed. Per FCC regulations,the country code setting for all Wi-Fi products marketed in the U.S. must be fixed to U.S.operational channels only.Operation of this device is restricted to indoor use only.RF ExposureThis equipment complies with FCC radiation exposure limits set forth for an uncontrolledenvironment. This equipment should be installed and operated with minimum distance of11.8 inches (30 cm) between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Industry Canada StatementThis device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to thefollowing two conditions:(1) This device may not cause interference; and (2) This device must accept any interference,including interference that may cause undesired operation of the device.Cet appareil est conforme aux CNR exemptes de licence d'Industrie Canada. Sonfonctionnement est soumis aux deux conditions suivantes:(1) Ce dispositif ne peut causer d'interférences; et(2) Ce dispositif doit accepter touteinterférence, y compris les interférences qui peuvent causer un mauvais fonctionnement del'appareil.Caution:(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce thepotential for harmful interference to co-channel mobile satellite systems;
Chapter 1:Safety RequirementsRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 7Avertissement:(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pourune utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmesde satellites mobiles utilisant les mêmes canaux;Industry Canada ICES-003 Compliance Label:CAN ICES-3(B)/NMB-3(B)Industry Canada ICES-006 Compliance Label: CAN ICES-6/NMB-6Radiation Exposure Statement:This equipment complies with IC radiation exposure limits set forth for an uncontrolledenvironment. This equipment should be installed and operated with minimum distance 30 cmbetween the radiator & your body.Déclaration d'exposition aux radiations:Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour unenvironnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de30 cm de distance entre la source de rayonnement et votre corps.Industry Canada ICES-003 Compliance Label:CAN ICES-3(B)/NMB-3(B)Industry Canada ICES-006 Compliance Label: CAN ICES-6/NMB-6
Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 8Chapter 2Product OverviewIntroductionGet ready to experience the Internet’s express lane! Whether you’re checking out streamingmedia, downloading new software, or checking your email, the SURFboard SBR-AC3200P Wi-FiRouter brings it all to you faster and more reliably.The SURFboard SBR-AC3200P Wi-Fi Router provides four Ethernet connections for use as thehub of your home/office Local Area Network (LAN). The SBR-AC3200P also provides802.11a/b/g/n/ac wireless connectivity for enhanced mobility and versatility.The SURFboard RipCurrent feature (using G.hn Power Line Communication) also allows you toplace wired and wireless extenders around your home using your AC power grid and existingAC outlets to allow for network connectivity in or around your home environment.About The Wi-Fi RouterThe SBR-AC3200P is more than just a WI-FI Router. This advanced Access Point is the start ofa new home network experience that offers the following benefits:Tri-band concurrent 802.11AC radios: two for the 5 GHz band and one for the 2.4 GHzband. These radios provide automatic client-directed connections for optimal Wi-Ficonnectivity and speed based on a client's capability. Each radio includes a 3x3 MIMOantenna array for the best reach, range, and throughput.Four gigabit Ethernet ports for ultra fast wired connectivityA USB 3.0 port and a USB 2.0 port, for data and media storage or transfer and printsharing
Chapter 2:Product OverviewRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 9Embedded RipCurrent technology via your home power lines, ready to connect toRipCurrent or other compatible G.hn extenders to reliably take your network to thefarthest reaches of your environment.The SBR-AC3200P includes the following features:Supports Ethernet and 802.11a/b/g/n/ac wireless connections; both wired and wirelessconnections can be used simultaneouslyAuto connection to RipCurrent extenders, including the wireless settingsOption for automated product firmware upgradesNetwork supports up to 15 connected power line extendersEasy to navigate User Interface, including a network set-up WizardDefault settings configured for standard environments, with advanced settings forsophisticated usersUSB ports include a file structure that provides high-speed throughput and data integrityprotectionSupport for NAS and DLNAWhat is G.hn?SURFboard RipCurrent is a technology that allows you to set up a high-speed home networkover existing AC wiring and outlets. There's no need to run additional cables; your devices cancommunicate at data rates up to 1 Gb/s using the network of power lines that already exists inyour home.The SBR-AC3200P uses the power cable connected to the Wi-Fi Router to connect to yourhome AC power grid. G.hn is an ITU Specification managed by the HomeGrid Forum(http://www.homegridforum.org/ ). This technology allows the SBR-AC3200P to distribute alldata to each of the AC power outlets in the home. With a corresponding G.hn Extender, theWi-Fi or wired network can be extended to any room, including basements, garages, or farreaching bedrooms. Connect entertainment devices, security cameras, gaming consoles,managed appliance, anything that uses IP (Internet Protocol).The G.hn technology is more robust than previous home power line communicationimplementations to give you better ‘real world’ throughput and stability. G.hn also provesmuch more efficient in an environment with multiple power line networks (such as apartmentbuildings or office buildings) with the capability of recognizing up to 250 other networks toavoid interference. G.hn communications are encrypted using the advanced standard AES128-bit encryption for secure transmissions.In order to ensure the best performance of your G.hn network, we recommend that you onlyuse 3-prong grounded outlets. A 2-prong outlet will operate sufficiently, but with a lowerthroughput speed.What's in the Box?Make sure you have the following items before proceeding.
Chapter 2:Product OverviewRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 10SBR-AC3200P Wi-Fi RouterPower CableWireless Installation GuideEthernet CableEnd User License AgreementImportant: Before returning this product to the store, please call ARRIS Technical Support forassistance in resolving any technical issues.Support for SURFboard products is managed by ARRIS. For assistance, please call 1-877-466-8646 or visit the ARRIS Consumer Support website at http://www.arris.com/consumer.(160043)Items You NeedMake sure you have the following items on hand before continuing:Wi-Fi Router package: see What's in the Box? (page 9) for a list of items in the package.Ethernet Cable for WAN input: In addition to the Ethernet cable provided, you may needadditional Ethernet cables if you want to connect to wired clients. Please use a standardCAT 5e or CAT 6-rated Ethernet cable with RJ45 type connectors on both ends. You canbuy Ethernet cables from any electronics retailer and many discount stores.System RequirementsThe SURFboard Wi-Fi Router operates with most computers. The following describesrequirements for each operating system; see the documentation for your system for detailson enabling and configuring networking.To use the Wi-Fi Router, you need high-speed Internet service from your service provider.Recommended HardwareThe following hardware configuration is recommended. Computers not meeting thisconfiguration can still work with the SBR-AC3200P, but may not be able to make maximumuse of SBR-AC3200P throughput.CPU: P4, 3GHz or fasterRAM: 1GB or greaterEthernet: Gig-E (1000Base-T)Wi-Fi: 802.11a, b, g, n, or ac compliant Wi-Fi equipment
Chapter 2:Product OverviewRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 11WindowsWindows Vista, Windows 7, or Windows 8. A supported Ethernet or wireless LAN connectionmust be available.Mac OSSystem 7.5 to Mac OS 9.2 (Open Transport recommended) or Mac OS X. A supported Ethernetor wireless LAN connection must be available.Linux/UnixHardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported Ethernet orwireless LAN connection must be available.About this ManualThis manual covers the SURFboard SBR-AC3200P Wi-Fi Router. The model number is on thelabel affixed to the bottom of the Wi-Fi Router.1. Model Name2. P/N3. WiFi Network Name (SSID)4. WiFi Passcode (Key)5. WAN MAC Address6. S/N
Chapter 2:Product OverviewRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 12Contact InformationPlease visit the ARRIS Support website http://www.arris.com/support for self-help technicalsupport and product documentation. We can also provide technical assistance via chat andemail on the support website. ARRIS Technical Support is available by phone at 877-466-8646.Please be prepared to provide your product's model number and serial number, which can befound on the Wi-Fi Router's label.
Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 13Chapter 3Installing the Wi-Fi RouterBefore you start, make sure that:You have all the Items You Need:The modem and power outlets are available nearby.Front PanelThe front of the Wi-Fi Router has a single LED that indicates the status of the Wi-Fi Router.Color/Behavior DescriptionSolid green Normal operation.Solid amber Standby mode.Flashing amber WPS pairing modeFlashing red Start-up/error modeRear PanelThe rear of the Wi-Fi Router has the following connectors and controls:
Chapter 3:Installing the Wi-Fi RouterRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 14Name DescriptionAC in Connector for the power cord.WPS/G.hn pairingbutton:Begins associating the Wi-Fi Router with either a wireless device or aG.hn device.Press and hold the button for less than 5 seconds to initiate G.hnpairing.Press and hold the button for more than 5 seconds to initiateWPS pairing.USB 3.0 USB 3.0 host connector.USB 2.0 USB 2.0 host connector.WAN Connector for cabling to the Internet services modem.LAN (1 - 4) Connectors for cabling to devices using Ethernet cables.Reset hole Resets the Wi-Fi Router as if you power cycled the unit. Use a pointednon-metallic object to press this button.Note: If you hold the Reset button for more than 5 seconds, the Wi-FiRouter will be reset to the factory default settings and will reboot.Indicator Lights for the SBR-AC3200PThe Wi-Fi Router has several LED indicator lights on the rear panel to assist in troubleshooting:LED Color/Behavior DescriptionG.hn signalstrengthSteady green Good linkSteady amber Poor linkSteady red No linkG.hn securelinkSteady green Secure linkSteady red No secure linkWi-Fi links(2.4 GHz and5.0 GHz)Steady green Wireless interface enabledFlashing green Wireless activity
Chapter 3:Installing the Wi-Fi RouterRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 15LED Color/Behavior DescriptionOff Wireless interface disabledSelecting an Installation LocationThere are a number of factors to consider when choosing a location to install the Wi-Fi Router:Is an AC outlet available nearby? For best results, the outlet should not be switched andshould be close enough to the Wi-Fi Router that extension cords are not required.Is the modem nearby? Can you easily run cables between the Wi-Fi Router’s location andthe modem?If you are connecting devices to the Ethernet ports, can you easily run cables between theWi-Fi Router’s location and those devices?If you want to install the Wi-Fi Router on a desktop, is there enough space on either sideto keep the vents clear? Blocking the vents may cause overheating.How close are the wireless devices? In general, the Wi-Fi Router should be located close tothe center of the user sphere. The Wi-Fi Router wireless connection range is typically 100–200 feet (30m–65m) for 2.4 GHz signals and less for 5 GHz signals. A number of factors canaffect connection range, as described below.Desktop Mounting InstructionsPosition the Wi-Fi Router so that:Air flows freely around itThe back faces the nearest wallIt will not fall to the floor if bumped or movedThe sides of the unit are not blocked.If the modem is not located in an ideal location for the Wi-Fi Router, you can add a RipCurrentNetwork Extender to the modem device, then connect the SBR-AC3200P to the Internet usingthe power line in another location.Note: Clean the Wi-Fi Router using only a clean, slightly moistened, cloth. Do not use aerosolsin the vicinity of the Wi-Fi Router.Factors Affecting Wireless RangeA number of factors can affect the usable range for wireless connections.Increases range Locating the unit centrallyCreating as much "line-of-sight" as possible with client devices
Chapter 3:Installing the Wi-Fi RouterRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 16Decreases range Metal or concrete walls between the Wi-Fi Router and otherdevicesLarge metal appliances, aquariums, or metal cabinets betweenthe Wi-Fi Router and other devicesInterference and RF noise (2.4 GHz wireless phones,microwave ovens, wireless speaker/receiver systems, or otherwireless networks)Placing the device in a cabinet or other enclosed spaceNote: Decreasing the range of the wireless network may be beneficial, as long as thedecreased range is sufficient for your needs. By limiting the network’s range, you reduceinterference with other networks and make it harder for unwanted users to find and connectto the network.Note: Setting the transmit power level to High increases the range. Setting it to Medium orLow decreases the range proportionately. Medium or Low may be more appropriate for high-density residential locations.Note: For locations within the home that do not receive a steady/stable Wi-Fi signal, simplyadd a RipCurrent Wi-Fi extender for full coverage in that location.Ethernet, Wireless, or Gigabit Home Networking?There are three ways to connect the computer (or other equipment) to the Wi-Fi Router. Thefollowing will help you decide which is best for you:EthernetEthernet is a standard method of connecting two or more computers into a Local AreaNetwork (LAN). You can use the Ethernet connection if the computer has built-in Ethernethardware. The SBR-AC3200P provides support for up to four such connected devices.
Chapter 3:Installing the Wi-Fi RouterRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 17Note: To connect more than four computers to the SBR-AC3200P through the Ethernet ports,you need an Ethernet switch (available at computer retailers).The Wi-Fi Router package comes with one 4-foot (1.2m) Ethernet cable (the connectors looklike wide telephone connectors); you can purchase more cables if necessary at a computerretailer. If you are connecting the Wi-Fi Router directly to a computer, or to an Ethernetswitch with a cross-over switch, ask for Category 5e (CAT5e) straight-through cable. CAT5e orCat6 cable is required for gigabit Ethernet (Gig-E), not regular CAT5 cable.WirelessWireless access lets you connect additional (wireless-capable) devices to the Wi-Fi Router. The802.11 wireless LAN standard allows one or more computers to access the SBR-AC3200P usinga wireless (radio) signal. These connections are in addition to the connections supported viaEthernet.Note: You can use the wireless connection if the computer has a built-in or aftermarket plug-in wireless adapter. To learn more about which wireless hardware works best with thecomputer, see your computer dealer.Gigabit Home NetworkingGigabit Home Networking lets you connect additional devices over power lines using the G.hnPower Line Communications Standards. G/hn also allows you to use your AC power lines totransmit and receive network communications from your SBR-AC3200P to clients connectedto a G.hn Network Extender.CombinedIf you have two or more computers, you can use Ethernet for up to four devices and wirelessor Gigabit Home Networking for the others. To connect five or more computers to theEthernet ports, you will need an Ethernet switch (available at computer retailers).Connecting the Wi-Fi Router1. Unplug the power to turn off the Internet services modem.
Chapter 3:Installing the Wi-Fi RouterRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 182. Connect one end of the Ethernet cable (included) to the modem, and the other end to theWAN port on the Wi-Fi Router.3. Reconnect the plug on the modem to turn the modem back on. Wait approximately 2minutes to allow the modem to fully power up.4. Connect the power adapter (included) to the power connector on the back of the Wi-FiRouter, and then connect the power adapter to an available AC outlet. Wait until the2.4GHz and 5GHz LEDs on the rear panel of the Wi-Fi Router turn solid green.5. To manage the setup of the Wi-Fi Router, you can use a second Ethernet cable (notprovided) to connect a computer to an available LAN port on the SBR-AC3200P, or you canconnect wirelessly by using the preset wireless security settings printed on the Wi-FiRouter's label located on the bottom of the Wi-Fi Router.6. Open a browser on the computer to access the management interface of the Wi-Fi Router,and navigate to 192.168.0.1. If the webpage does not display correctly, try anotherbrowser.Configuring the Wireless ConnectionThe SBR-AC3200P ships with a secure SSID that is unique for every device. Wi-Fi networkinformation is located on the label on the bottom of the Wi-Fi Router. You should configurethe Wi-Fi Router's wireless settings.Note: At a minimum, you should set a login password and set up wireless security. Refer toConfiguring the Wireless Network for complete instructions on configuring the wirelessconnection.Setting Up Your Network ExtendersAfter you install your Wi-Fi Router, you can add up to 15 G.hn power line extenders. Theextenders transmit and receive data using the power lines, once the extender has beenplugged into any AC outlet in the house and paired with the Wi-Fi Router.Connect your G.hn PLC extender to any outlet. Press the G.hn pairing button on the extender(refer to the extender's user guide to find the location), and then press the G.hn pairingbutton on the Wi-Fi Router (located in the rear inset). The devices will connect and start tocommunicate.If the extender is a SURFboard Wi-Fi capable extender, the SBR-AC3200P will also configurethe Wi-Fi settings on the extender so that any clients connected to the router can also connectto the Wi-Fi extender.
Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 19Chapter 4Setting up an Internet ConnectionIMPORTANT! Your computer may already be configured to automatically access the Internet.If so, do not change the network options on your computer. Please contact ARRIS TechnicalSupport for assistance or verification.If you cannot access the Internet after installing the Wi-Fi Router, you may have to manuallyset up your computer to connect to the Internet. To do this, you will have to enable thenetwork options on your computer to automatically obtain an IP address and DNS serveraddress. After configuring the network options, you should verify the IP address.If you still cannot access the Internet after configuring the IP address, contact ARRIS TechnicalSupport for assistance.Please note, operating system-specific commands for configuring computer network optionsare not provided in this document. The same general steps provided below apply to thefollowing Microsoft Windows operating systems:Windows 8Windows 7Windows VistaWindows XPNote: For Mac, UNIX, and Linux computers, please follow the instructions provided in theapplicable user documentation.If you are unfamiliar with the network configuration commands for your operating system orneed assistance, we highly recommend that you refer to the user documentation for theoperating system running on your computer for more information.Configure Your IP AddressNote: The following instructions apply to Windows 7. Some windows and commands used inthis procedure may differ slightly from your computer depending on your operating system.1. Open the Control Panel or Network Connections using the Start button from the taskbaron your computer desktop.2. Click View network status and tasks to open the Network and Sharing window.
Chapter 4:Setting up an Internet ConnectionRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 203. Click Change adapter settings from the Control Panel Home pane to open the NetworkConnections window.4. Click Local Area Connection to open the Local Area Connection Status window.5. Click Properties to open the Local Area Connection Properties window.
Chapter 4:Setting up an Internet ConnectionRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 216. Select Internet Protocol Version 4 (TCP/IPv4) and then click Properties to open theTCP/IPv4 Properties window.7. Select Obtain an IP address automatically and M.8. Click OK to save the TCP/IP settings and close the Internet Protocol Properties window.9. Step through to close the remaining windows and exit.Verify & Renew Your IP Address1. Open a command prompt window using the Start button and Run command from theTaskbar on your desktop.
Chapter 4:Setting up an Internet ConnectionRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 222. Type cmdand click OK to open a command prompt window.3. Type ipconfig and press Enter to display the IP configuration.4. To renew the IP address, type ipconfig/renew and press Enter. A new IP address for yourcomputer or other Ethernet-enabled device will display.5. Type exit and then press Enter to return to Windows.
Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 23Chapter 5Setting Up a Wireless Network ConnectionIt is highly recommended that you first verify that your computer can connect to the Internetusing an Ethernet connection before configuring your wireless network.Choose one of the following options to set up your wireless network connection:Launch the SBR-AC3200P Quick Start WizardSetting Up a Wireless Network Connection (page 23)Use the SBR-AC3200P WPS Pairing ButtonAfter setting up your wireless network connection, check that your wireless networkconnection was set up properly. See Test Your Wireless Network Connection (page 26) formore information.Launch the SBR-AC3200P Quick Start WizardThe SBR-AC3200P Quick Start Wizard is a six-step application to help you quickly configureyour basic wireless network settings. Depending on your home network setup, you can furthercustomize your wireless home network configuration after completing the wizard.1. Open a web browser (Internet Explorer, Google Chrome, Firefox, or Safari)on thecomputer connected to the SBR-AC3200P.2. Type the default LAN IP address, http://192.168.0.1 in the Address bar and then pressEnter. The Login screen displays.3. Type the default username and password. Both entries are case-sensitive.Username: adminPassword: password4. Click Login to open the SBR-AC3200P Web Manager. The Launch Quick Start Wizardscreen displays.
Chapter 5:Setting Up a Wireless Network ConnectionRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 24Note: If you have changed the default user name or password and cannot remember the newuser name or password, you can reset the Wi-Fi Router to factor default settings. To do this,insert a pointed, non-metallic object into the indented Reset button on the back of the SBR-AC3200P, then press and hold the button for more than five seconds. The Wi-Fi Router will bereset to its original factory settings, and any customized settings that you have set will be lost.5. Click Launch Quick Start Wizard to start the wizard.SBR-AC3200P Quick Start Wizard Opening ScreenThe Welcome screen displays.6. Click Next.7. Enter a Network Name (SSID) for your wireless network.The network name must contain from one to 32 alphanumeric characters.8. Enter a Passphrase or Wi-Fi Security Key and then click Next.This is the sign-on access code for your wireless network. The code must contain from 8 to64 characters consisting of any combination of letters, numbers, and symbols.Remember that your passphrase should be as unique as possible to protect your wirelessnetwork and deter hackers or unauthorized access to your network.2.4 GHz and 5 GHz network configurations are created for your wireless network.9. Click Next.The Wi-Fi security type is created. The WPA2-PSK security code is the strongest securitydefault.10. Click Next to start the Wi-Fi Security mode.WPA2-PSK, the default security code, is automatically set and the network settings aredisplayed.11. Click Apply to accept or Previous to change the configuration.
Chapter 5:Setting Up a Wireless Network ConnectionRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 25Register Your SBR-AC3200PAfter you complete the Quick Start Wizard, the Web Manager prompts you to register yourSBR-AC3200P.1. Click Register now to register your SBR-AC3200P now.Note: If you do not want to register your SBR-AC3200P right now, you can click Ask melater. The Web Manager will prompt you to register the next time you log into the WebManager.If you do not want the Web Manager to prompt you to register again, click Stop asking.If you decide to register later, or if you need to update your registration, you can clickStatus from the configuration screen and select Product Information from the drop-downmenu.2. Follow the instructions on screen to register your SBR-AC3200P.Manually Set Up a Wireless Network on YourComputerNote: The steps for setting up a wireless network may differ slightly depending on theWindows operating system running on your computer. The following steps apply to Windows7 systems.1. From the Windows taskbar, click Start button and then click Control Panel.2. Click View network status and tasks.
Chapter 5:Setting Up a Wireless Network ConnectionRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 263. Click Set up a new connection or network.4. Click Connect to the Internet.Note: The You are already connected to the Internet message may appear. Ignore thismessage and proceed with the next step.5. Click Set up a new connection anyway and then click Wireless.6. Scroll down and select the wireless network name (see the WiFi Network Name listed onthe Wi-Fi Router's label, located on the bottom of the Wi-Fi Router).Note: ARRIS recommends that you use the default SSID name assigned to your Wi-Fi Router(located on the label). You have the option to change the network name to one that may beeasier for you to remember.7. Enter Network security key code in the Security key field (see WPA-PSK code listed on theWi-Fi Router's label) and then click OK to complete the wireless network connection.A Connected status message showing the wireless network connection should display.8. Close the Wireless Network Connection window.Use the SBR-AC3200P WPS Pairing ButtonUse the WPS Pairing button option to connect your WPS-enabled wireless devices. WPSautomatically assigns a random wireless network name (SSID) and Wi-Fi Security Key to theSBR-AC3200P and other WPS-enabled devices to connect to your wireless home network.Note: To use the WPS Pairing button option, your computer hardware must support WPS andalso have WPA security compatibility.1. Power ON your SBR-AC3200P and other WPS-enabled devices that you want to connect toyour wireless network.2. Press and hold the WPS button located on the rear of the SBR-AC3200P for five to 10seconds and then release. (See Rear Panel (page 13) for more information.)3. If applicable, press the WPS button on your WPS-enabled computer or other WPS device.4. Repeat step 3 for each additional WPS-enabled device that you want to connect to yourwireless network.Test Your Wireless Network ConnectionPerform the following connectivity test to check that the SBR-AC3200P and other wirelessdevices are connected to your wireless home network:1. If the wireless devices connected to the wireless network, disconnect the Ethernet cablefrom your computer and the SBR-AC3200P.2. Open a web browser on your computer.
Chapter 5:Setting Up a Wireless Network ConnectionRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 273. Type a valid URL (for example, www.surfboard.com (http://www.surfboard.com)) in theaddress bar, and then click or press Enter.4. If the website did not open, please call ARRIS Technical Support at 1-877-466-8646 forassistance.
Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 28Chapter 6Managing Your Wi-Fi Router and ConnectedNetworksUse the SBR-AC3200P Web Manager to view and monitor the configuration settings andoperational status of your Wi-Fi Router. You can also configure your network connections andwireless security settings. See Protecting & Monitoring Your Wireless Network (page 38) formore information.Start the Wi-Fi Router Web ManagerNote: You must use the default user name and password (listed below) to log in to the SBR-AC3200P Web Manager for the first time. For network security purposes, we highlyrecommend that you change the default user name and password after logging onto the SBR-AC3200P for the first time. See Change the Default User Name and Password for moreinformation.1. Open any web browser on the computer connected to the SBR-AC3200P.2. In the Address bar, type http://192.168.100.254 for the IP address, and then press Enter.The Login screen displays.3. Type the default user name and password. Both entries are case-sensitive.Username: adminPassword: password4. Click Login to open the SBR-AC3200P Web Manager. The SBR-AC3200P Main Screendisplays.
Chapter 6:Managing Your Wi-Fi Router and Connected NetworksRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 29Note: If you have changed the default user name or password and cannot remember thenew user name or password, you can reset the Wi-Fi Router to factor default settings. Todo this, insert a pointed, non-metallic object into the indented Reset button on the backof the SBR-AC3200P, then press and hold the button for more than five seconds. The Wi-FiRouter will be reset to its original factory settings, and any customized settings that youhave set will be lost.Wi-Fi Router Web Manager Menu OptionsMain Menu ButtonsThe SBR-AC3200P main menu buttons are displayed along the top of the SBR-AC3200P WebManager screen. To display the drop-down submenu options, click the menu button.
Chapter 6:Managing Your Wi-Fi Router and Connected NetworksRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 30Main Menu LinksThe SBR-AC3200P main menu and related submenu option links are also displayed along thebottom of the SBR-AC3200P Web Manager screen. To open a submenu option, click the link.Menu Option FunctionHome Displays the Quick Start Wizard main screenStatus Provides information about the Wi-Fi Router hardware and software,MAC address, Wi-Fi Router IP address, serial number, and relatedinformation.Additional screens provide diagnostic tools and also allow you tochange your Wi-Fi Router user name and password.Basic Configures the Wi-Fi Router IP-related configuration data, includingNetwork Configuration, WAN Connection Type, DHCP, and DDNSAdvanced Controls Internet protocols which configure and monitor how the Wi-FiRouter routes IP traffic on the SBR-AC3200PWireless Configures and monitors the Wi-Fi Router wireless networking featuresFirewall Configures and monitors the Wi-Fi Router firewallHelp Provides general information to help you set up your home networkLogout Closes the SBR-AC3200P Web Manager
Chapter 6:Managing Your Wi-Fi Router and Connected NetworksRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 31Get HelpYou can choose any of the following three options to obtain help information for any SBR-AC3200P Web Manager function. General help information is available for any SBR-AC3200Pmenu option when you click the Help button on that page.Overview Help (page 31)Help LinksField Level Help (page 32)Overview HelpGeneral help information is available when you click Help, Overview on the SBR-AC3200PMain Menu.Figure 1: Help Overview Screen
Chapter 6:Managing Your Wi-Fi Router and Connected NetworksRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 32Help LinksProvides a concise list of your configuration settings with applicable links for easy access whenyou click Help, About on the SBR-AC3200P Main Menu. The link opens the relatedconfiguration screen.Field Level HelpMore specific help information is available throughout the web manager for field level helpwhen you click Help located to the right of the applicable field (see sample screenshot below).View the Wi-Fi Router Product InformationThe Status Product Information screen displays general product information, including thesoftware (or firmware) version and the current network connection status of the Wi-Fi Router.To open the Status Product Information page:1. Click Status on the SBR-AC3200P Main Menu.
Chapter 6:Managing Your Wi-Fi Router and Connected NetworksRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 332. Click Product Information from the Status submenu options.3. Click the Refresh button (F5) in your web browser to reload the information on the screen.Test Your ConnectionThe Status Diagnostics screen lets you perform a series of tests to make sure that your<CPEProductType) is connected and displays information about the ping test parameters.To run a ping test:1. Click Status on the SBR-AC3200P Main Menu.2. Click Diagnostics from the Status submenu options.3. In the Select Utility section, select the kind of test that you want to run.4. In the Ping Test Parameters section, set the parameters that you would like to use for yourtest.5. Click Start Test to begin the test. The results will appear in the box at the bottom of thescreen.
Chapter 6:Managing Your Wi-Fi Router and Connected NetworksRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 34Configure Your LANThe Basic DHCP screen lets you configure your LAN and manually assign IP addresses todevices on your LAN.To configure your LAN:1. Click Basic on the SBR-AC3200P Main Menu.2. Click DHCP from the Basic submenu options.3. In the LAN Network Configuration section, choose the settings that you would like to applyto your LAN, and click Apply.4. In the Reserved IP Client List section, click Add to set up a list of IP addresses that youwant to reserve.5. In the Attached Client List section, select the IP address of any clients that you want toreserve, and click Reserve.6. Click Start Test to begin the test. The results will appear in the box at the bottom of thescreen.Back Up Your Wi-Fi Router ConfigurationYou can save a backup copy of the current configuration settings to your local computer. Youcan use the backup file to restore your custom settings in the event that you made changesthat you no longer want.Caution: We highly recommend that you perform the configuration backup using the SBR-AC3200P default login username and password.
Chapter 6:Managing Your Wi-Fi Router and Connected NetworksRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 35To create a back up copy of your configuration settings:1. Click Basic on the SBR-AC3200P Main Menu.2. Click Backup and Restore from the Basic submenu options.3. Click Backup to create a backup file of your SBR-AC3200P configuration settings. Followthe on-screen prompts to save the configuration file.Restore Your Configuration SettingsWARNING! This action will delete your current configuration settings and allow you to restorea previously saved configuration.Note: After the configuration settings are restored, the Wi-Fi Router will automatically rebootand you will have to log on using the default username (admin) and password (password).1. Click Basic on the SBR-AC3200P Main Menu.2. Click Backup and Restore from the Basic submenu options.3. Click Browse to search for a previously saved configuration file from the Downloadsfolder on your computer.4. Click Restore. The Wi-Fi Router will automatically reboot.Reset Your Configuration SettingsWARNING! This process also deletes any custom Wi-Fi Router configurations you may havealready created. We recommend that you create a backup copy of your configuration beforeresetting the Wi-Fi Router. See Back Up Your Wi-Fi Router Configuration for more information.From the SBR-AC3200P Web Manager, do the following to open the Status Security screen:1. Click Status on the SBR-AC3200P Main Menu.
Chapter 6:Managing Your Wi-Fi Router and Connected NetworksRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 362. Click Security from the Status submenu options.Figure 2: Restore Factory Defaults Screen3. Select Yes under Restore Factory Defaults.4. Click Apply to reset the default username and password and restore the originalconfiguration.The message, This action will restore factory default settings. Please reboot the modemfor new settings to take effect, displays.5. Click OK.6. Click Status on the SBR-AC3200P Main Menu.7. Click Configuration from the Status submenu options to display the Status Configurationscreen.8. Click Reboot.9. Log back in using the default username and password.Username: adminPassword: passwordUpdate Your Wi-Fi Router FirmwareYou can update the firmware on your SBR-AC3200P Wi-Fi Router when ARRIS releases newfirmware versions. The new firmware releases may contain updates for operationalimprovements or resolutions to problems. These updates will not delete or overwrite yourpersonal user settings such as your password.
Chapter 6:Managing Your Wi-Fi Router and Connected NetworksRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 37You can download the latest firmware release fromhttp://www.SURFboard.com/Support/SBR-AC3200P. To load the new firmware release ontoyour SBR-AC3200P Wi-Fi Router:1. Click Status from the configuration screen and select Router Upgrade from the drop-downmenu.2. Click Browse to locate the new firmware file.3. Select the new firmware file and click Open.4. Click Upload to load the new firmware onto your SBR-AC3200P Wi-Fi Router.Exit the SBR-AC3200P Web ManagerTo log out and close the SBR-AC3200P Web Manager:Click Logout located in the upper right corner of the screen above the SBR-AC3200P MainMenu.
Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 38Chapter 7Protecting & Monitoring Your Wireless NetworkAfter you have successfully connected the SBR-AC3200P Wi-Fi Router and your wirelessdevices, you should configure the Wi-Fi Router to protect your wireless network fromunwanted and unauthorized access by any wireless devices within range of your wirelessnetwork. Although security for the SBR-AC3200P Wi-Fi Router is already configured, you canuse the SBR-AC3200P Configuration Manager to tailor the level of security and access that youwant to allow on your network.Prevent Unauthorized AccessCaution: To prevent unauthorized access and configuration to your wireless network, wehighly recommend that you immediately change the default user name and password afterconnecting to the Internet and logging on to the SBR-AC3200P for the first time.One of the most important recommendations for securing your wireless home network is tochange the default administrator password on your SBR-AC3200P and other wireless devicesas well. Default passwords are commonly used and shared on the Internet.To ensure that your wireless home network is secure, it is recommended that you followthese best practices for user passwords:Always create a secure password or pass phrase that is not easily guessed.Use phrases instead of names so that it may be easier for you to remember.Use a combination of upper and lowercase letters, numbers, and symbols.Continue to change your administrator password on a regular basis.Change the Default User Name and PasswordTo change the default user name:1. Log in to the SBR-AC3200P from any web browser on the computer connected to the SBR-AC3200P.2. Type the SBR-AC3200P Web Manager IP address, http://192.168.100.254, in the Addressbar and then press Enter. The Login screen displays.3. Type the default username and password as they appear below:Username: adminPassword: password4. Click Login to open the SBR-AC3200P Web Manager. The Status Connection screendisplays.
Chapter 7:Protecting & Monitoring Your Wireless NetworkRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 395. Click the Status menu button and then click Security to display the Status Security screen.6. Confirm that Change Username is displayed in the drop-down selection box.7. Complete each field entry, but note the following:All fields (for example, Current Username & Current Password) are case-sensitive.Note: For first time logons, the current username is admin and the current password ispassword.Make sure No is selected under Restore Factory Defaults.Figure 3: Change User Name Screen8. Click Apply to update your user name.
Chapter 7:Protecting & Monitoring Your Wireless NetworkRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 409. Click Change Username drop-down arrow to display Change Password.Figure 4: Change User Password Screen10. Complete each field entry, but note the following:All fields are case-sensitive.Username is your new user name, if you changed it.Make sure No is selected for Restore Factory Defaults.Find a secure place to write down and keep your new user name and password.11. Click Apply to update your password.Set Up Firewall ProtectionYou can set up firewall filters and firewall alert notifications on your wireless home network.You can also block Java Applets, Cookies, ActiveX controls, popup windows, Proxies, andwebsite access. See Protection Level for more information.To set the firewall protection level:
Chapter 7:Protecting & Monitoring Your Wireless NetworkRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 411. From any screen, click the Firewall-Protection Level menu link or click the Firewall menubutton on the SBR-AC3200P Main Menu and then select Protection Level.2. Click the Firewall Protection Setting drop-down button to select the firewall protectionlevel.Possible values:OffLowMediumHighNote: Selecting Off will disable firewall protection on your home network. Your computer(s)and other Ethernet-enabled devices on your network will be at risk for possible attacks fromviruses and hackers.3. Use the IPv6 Firewall Protection drop-down button to turn firewall protection on or off forIPv6 connections.4. Select each Web filter that you want to set for the firewall and then click Apply.Set Up Parental ControlsYou can set up the following Parental Controls on your home network:Allow or block access to specific Internet sites.Allow or block access to specific MAC addresses.
Chapter 7:Protecting & Monitoring Your Wireless NetworkRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 42Set time limitations for computer usage or Internet access.Note: Any Parental Control filters that do not include assigned ports will apply to all ports. Thisalso applies to MAC addresses as well.You can also link each user on yoru network to specified rules for login, time-access, andcontent filtering. See Parental Control for more information.To set Parental Controls:1. From any screen, click the Firewall-Parental Control menu link or click the Firewall menubutton on the SBR-AC3200P Main Menu and then select Parental Control.2. Click Current Time Zone drop-down button to select your time zone.3. Select Yes or No to automatically adjust the time for Daylight Saving Time.4. At the top of the screen, click Create to continue setting up Parental Controls.
Chapter 7:Protecting & Monitoring Your Wireless NetworkRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 435. Enter a name for the user profile that you want to create in the Description field.6. Enter the 12-digit (hexadecimal) MAC address of the device for which you are creatingParental Controls in the MAC Address field.7. Enter the web address of the Internet site that you want to block or access.8. Enter the Starting port number in the Start Port field.9. Enter the Ending port number in the End Port field.10. Select the days of the week that you want to allow the selected user to access theInternet.11. Select the time range that you want to allow the selected user to access the Internet.12. Select to Allow or Block Internet access for the time and days you set previously.13. Select On or Off in the Enabled field to enable or disable this Parental Control restriction.14. Click Apply when done.Set Up Port TriggersYou can use Port Triggers to configure dynamic triggers to specific devices on the LAN. Thisallows special applications that require specific port numbers with bi-directional traffic tofunction properly. Applications such as video conferencing, voice, gaming, and somemessaging program features may require these special settings.Note: If you enable the firewall and set up custom port triggers, then you must configure thefirewall to allow traffic through those custom ports. See Set Up Firewall Protection for moreinformation.To configure Port Triggers:1. Click Advanced on the SBR-AC3200P Main Menu bar.2. Click Port Triggers from the Advanced submenu options.Figure 5: Advanced Port Triggers Screen3. Click Create Port Triggers button to open the Add Port Triggering Entry window.Figure 6: Create Port Triggers Screen
Chapter 7:Protecting & Monitoring Your Wireless NetworkRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 444. Enter the starting port number for the port to be triggered in the Trigger Start Port field.5. Enter the ending port number for the port to be triggered in the Trigger End Port field.6. Enter the starting port number of the Port Trigger range in the Target Start Port field.7. Enter the ending port number of the Port Trigger range in the Target End Port field.8. Select TCP, UDP, or BOTH from the Internet Protocol drop-down list.9. Enter a unique name in the Description field.10. Select On to enable IP port triggers or Off to disable them.11. Click Apply to create your port triggers.12. Repeat steps 3 thru 11 for each additional port trigger that you want to create.Set Up Port ForwardingYou can use Port Forwarding to set up a computer or other network device on your homenetwork (LAN) to be accessible to computers or other remote network devices on theInternet. This allows you to open specific ports behind the firewall on your LAN to set updedicated connections between your computer and other remote computers for onlinegaming or other online services. Some allowable services are predefined under the CommonlyForwarded Ports.Note: It is recommended that you manually configure the TCP/IP settings listed below on thecomputer you are setting up for remote access. Otherwise, remote access to your computerwill not be available on the Internet.IP addressSubnet maskDefault gatewayDNS address (at least one)To set up Port Forwarding:1. Click Advanced on the SBR-AC3200P Main Menu bar.2. Click Port Forwarding from the Advanced submenu options.
Chapter 7:Protecting & Monitoring Your Wireless NetworkRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 45Note: To map a port, you would enter the range of port numbers that you want forwardedlocally and the IP address for sending traffic to those ports. If you only want a single portspecification, enter the same port number in the start and end locations for that IPaddress.3. Do either of the following to set up the External IP Address:Keep the IP Address set at 0.0.0.0 in the External IP Address field and then enter theport number in the Start Port field. Repeat the same port number in the End Portfield.This allows incoming data traffic on the specified ports from any remote IPaddress.Enter a specific remote IP address of your choice in the External IP Address field andthen enter the specific port numbers in the Start Port and End Port fieldsThis allowsincoming data traffic on the specified ports from only one remote IP address.Note: To forward a range of ports, enter the first number of the port range in the StartPort field and the last number of the port range in the End Port field.4. Do the following to set up your Local IP Address:a. Enter the IP address of your local computer that you are setting up for portforwarding.b. Enter the port number of your choice in the Start Port field. Repeat the same portnumber in the End Port field.Note: To forward a range of ports, enter the first number of the port range in the LocalStart Port field and the last number of the port range in the Local End Port field.Enter a description to name the forwarded port you are creating.Select TCP, UDP, or BOTH from the Internet Protocol drop-down list.Select On to enable port forwarding or Off to disable it.
Chapter 7:Protecting & Monitoring Your Wireless NetworkRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 465. Click Apply.Set Up the DMZ HostWARNING! The gaming DMZ host is not protected by the SBR-AC3200P <SBEProductType>firewall. It is exposed to the Internet and thus vulnerable to attacks or hacking from anycomputer on the Internet. Consider carefully before configuring a device to be in the DMZ.You can configure one computer on your home network to be the DMZ Host. That computerwill operate outside of the SBR-AC3200P firewall and allow remote access from the Internet toyour computer, gaming device, or other IP-enabled device. The DMZ Host feature will onlyallow outside users to have direct access to the designated DMZ Host device and not yourhome network. See DMZ Host for more information.To create the DMZ Host:1. Click Advanced on the SBR-AC3200P Main Menu bar.2. Click DMZ Host from the Advanced submenu options.Figure 7: Advanced DMZ Host Screen3. Enter the last one to three digits (from 2 to 254) of the IP address of the computer orgaming device that you are setting up as the DMZ host.4. Click Apply.
Chapter 7:Protecting & Monitoring Your Wireless NetworkRelease 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User GuideCopyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 47Note: Remember to reset the IP address back to 0 (zero) to close all the ports when you arefinished with the needed application. If you do not reset the IP address, that computer will beexposed to the public Internet.
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