ARRIS SBX-AC1200P AC1200 Wi-Fi Extender with RipCurrentTM Technology User Manual Safety and Regulatory Information

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Document ID	3229272
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Document Description	Users Manual
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Document Type	User Manual
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Date Submitted	2016-12-15 00:00:00
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Creation Date	2017-12-19 16:54:41
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Document Title	Safety and Regulatory Information
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Document Author:	Anyta Jackson

Software License, Warranty, Safety, and Regulatory Information
SURFboard SBX-AC1200P Network Extender
Safety and Regulatory Information
IMPORTANT SAFETY INSTRUCTIONS
Read This Before You Begin — When using your equipment, basic safety
precautions should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
• Read all of the instructions listed here and/or in the user manual before
you operate this device. Give particular attention to all safety precautions.
Retain the instructions for future reference.
• This device must be installed and used in strict accordance with
manufacturer’s instructions, as described in the user documentation that
is included with the device.
• Comply with all warning and caution statements in the instructions.
Observe all warning and caution symbols that are affixed to this device.
• To prevent fire or shock hazard, do not expose this device to rain or
moisture. The device must not be exposed to dripping or splashing. Do
not place objects filled with liquids, such as vases, on the device.
• This device was qualified under test conditions that included the use of
the supplied cables between system components. To ensure regulatory
and safety compliance, use only the provided interface cables and install
them properly.
• Do not overload outlets or extension cords, as this can result in a risk of
fire or electric shock. Overloaded AC outlets, extension cords, frayed
power cords, damaged or cracked wire insulation, and broken plugs are
dangerous. They may result in a shock or fire hazard.
• Do not connect the plug into an extension cord, receptacle, or other outlet
unless the plug can be fully inserted with no part of the blades exposed.
• Postpone installation until there is no risk of thunderstorm or lightning
activity in the area.
• Do not use this product near water: for example, near a bathtub,
washbowl, kitchen sink or laundry tub, in a wet basement, or near a
swimming pool.
• Do not cover the device or block the airflow to the device with any other
objects. Keep the device away from excessive heat and humidity and
keep the device free from vibration and dust.
• Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar
chemicals. Do not spray cleaners directly on the device or use forced air
to remove dust.
• For added protection, unplug the device from the wall outlet and
disconnect the cables to avoid damage to this device due to lightning and
power surges.
• Upon completion of any service or repairs to this device, ask the service
technician to perform safety checks to determine that the device is in safe
operating condition.
• Do not open the device. Do not perform any servicing other than that
contained in the installation and troubleshooting instructions. Refer all
servicing to qualified service personnel.
• This device should not be used in an environment that exceeds 104º F
(40º C).
SAVE THESE INSTRUCTIONS
CARING FOR THE ENVIRONMENT BY RECYCLING
When you see this symbol on an ARRIS device, do not dispose
of the product with residential or commercial waste.
Recycling your ARRIS Equipment
Please do not dispose of this product with your residential or
commercial waste. Some countries or regions, such as the
European Union, have set up systems to collect and recycle electrical and
electronic waste items. Contact your local authorities for information about
practices established for your region.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
FCC DECLARATION OF CONFORMITY
ARRIS Enterprises, LLC, 3871 Lakefield Drive, Suwanee, GA 30024, declares
that the SBX-AC1200P Wireless Router complies with 47 CFR Parts 2 and 15 of
the FCC rules as a Class B digital device.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 30cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Country Code selection feature to be disabled for products marketed to the
US/CANADA
Operation of this device is restricted to indoor use only
Industry Canada statement:
This device complies with Industry Canada’s licence-exempt RSSs. Operation is
subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes:
1) l’appareil ne doit pas produire de brouillage;
2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
This radio transmitter (IC: 6670A-SBXAC1200P) has been approved by Industry
Canada to operate with the antenna types listed below with the maximum
permissible gain indicated. Antenna types not included in this list, having a gain
greater than the maximum gain indicated for that type, are strictly prohibited for
use with this device.
Le présent émetteur radio (IC: 6670A-SBXAC1200P) a été approuvé par
Industrie Canada pour fonctionner avec les types d'antenne énumérés ci
dessous et ayant un gain admissible maximal. Les types d'antenne non inclus
dans cette liste, et dont le gain est supérieur au gain maximal indiqué, sont
strictement interdits pour l'exploitation de l'émetteur.
Antenna
Type
Connector
Dipole
I-pex
Dipole
I-pex
Peak gain ( dBi )
2400 ~
5150 ~
5250 ~
5470 ~
5725 ~
2483.5MHz 5250MHz 5350MHz 5725MHz 5850MHz
3.1
3.34
2.5
2.69
2.7
2.85
2.37
2.54
3.16
3.44
Caution:
(i) the device for operation in the band 5150–5250 MHz is only for indoor use to
reduce the potential for harmful interference to co-channel mobile satellite
systems;
(ii) for devices with detachable antenna(s), the maximum antenna gain permitted
for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that
the equipment still complies with the e.i.r.p. limit;
(iii) for devices with detachable antenna(s), the maximum antenna gain permitted
for devices in the band 5725-5850 MHz shall be such that the equipment still
complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point
operation as appropriate; and
(iv) the worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p.
elevation mask requirement set forth in Section 6.2.2(3) shall be clearly
indicated.
Operations in the 5.25-5.35GHz band are restricted to indoor usage only.
Avertissement:
(i) les dispositifs fonctionnant dans la bande de 5150 à 5250MHz sont réservés
uniquement pour une utilisation à l'intérieur afin de réduire les risques de
brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes
canaux;
(ii) pour les dispositifs munis d'antennes amovibles, le gain maximal d'antenne
permis pour les dispositifs utilisant les bandes de 5250 à 5350MHz et de 5470 à
5725 MHz doit être conforme à la limite de la p.i.r.e;
(iii) pour les dispositifs munis d'antennes amovibles, le gain maximal d'antenne
permis (pour les dispositifs utilisant la bande de 5725 à 5850 MHz) doit être
conforme à la limite de la p.i.r.e. spécifiée pour l'exploitation point à point et
l'exploitation non point à point, selon le cas;
Radiation Exposure Statement:
This equipment complies with Canada radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and
operated with minimum distance 30cm between the radiator & your body.
Déclaration d'exposition aux radiations:
Cet équipement est conforme Canada limites d'exposition aux radiations dans un
environnement non contrôlé. Cet équipement doit être installé et utilisé à
distance minimum de 30cm entre le radiateur et votre corps.
WIRELESS LAN INFORMATION
This device is a wireless network product that uses Direct Sequence Spread
Spectrum (DSSS) and Orthogonal Frequency-Division Multiple Access
(OFDMA) radio technologies. The device is designed to be interoperable
with any other wireless DSSS and OFDMA products that comply with:
• The IEEE 802.11 Standard on Wireless LANs (Revision B, Revision G,
and Revision N), as defined and approved by the Institute of Electrical
Electronics Engineers
• The Wireless Fidelity (Wi-Fi) certification as defined by the Wireless
Ethernet Compatibility Alliance (WECA).
RESTRICTIONS ON THE USE OF WIRELESS DEVICES
In some situations or environments, the use of wireless devices may be
restricted by the proprietor of the building or responsible representatives of
the organization. For example, using wireless equipment in any environment
where the risk of interference to other devices or services is perceived or
identified as harmful.
If you are uncertain of the applicable policy for the use of wireless
equipment in a specific organization or environment, you are encouraged to
ask for authorization to use the device prior to turning on the equipment.
The manufacturer is not responsible for any radio or television interference
caused by unauthorized modification of the devices included with this
product, or the substitution or attachment of connecting cables and
equipment other than specified by the manufacturer. Correction of the
interference caused by such unauthorized modification, substitution, or
attachment is the responsibility of the user.
The manufacturer and its authorized resellers or distributors are not liable
for any damage or violation of government regulations that may arise from
failing to comply with these guidelines.
Note: The use of the 5150-5250 MHz frequency band is restricted to Indoor
Use Only.
SECURITY WARNING: This device allows you to create a wireless
network. Wireless network connections may be accessible by unauthorized
users. For more information on how to protect your network, see the
SBX-AC1200P User Guide for instructions or visit the ARRIS website at
www.arris.com/consumer.
SOFTWARE LICENSE
SURFboard SBX-AC1200P Network Extender
ARRIS Enterprises, Inc. (“ARRIS”)
3871 Lakefield Drive, Suwanee, GA 30024
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”)
CAREFULLY BEFORE YOU INSTALL, DOWNLOAD, OR USE ANY
APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE,
AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH
THE ARRIS DATA PRODUCT (THE “DATA PRODUCT”). BY USING THE
DATA PRODUCT AND/OR INSTALLING, DOWNLOADING, OR USING
ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF
EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS
LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU
AND ARRIS. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO
ANY SUBSEQUENT USER OF THIS SOFTWARE.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I)
DO NOT INSTALL OR USE THE SOFTWARE AND (II) RETURN THE
DATA PRODUCT AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”),
INCLUDING ALL COMPONENTS, DOCUMENTATION, AND ANY OTHER
MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF
PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A
FULL REFUND. BY INSTALLING OR USING THE SOFTWARE, YOU
AGREE TO BE BOUND BY THE PROVISIONS OF THIS LICENSE
AGREEMENT.
The Software includes associated media, any printed materials, and any
10
“on-line” or electronic documentation, as well as any updates, revisions, bug
fixes, or drivers obtained by you from ARRIS or your service provider.
Software provided by 3rd parties may be subject to separate end-user
license agreements from the manufacturers of such Software.
The Software is never sold. ARRIS licenses the Software to the original
customer and to any subsequent licensee for personal use only on the
terms of this License. ARRIS and its 3rd party licensors retain the ownership
of the Software.
You may:
USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed
materials) permanently to another person, but only if the person agrees to
accept all of the terms of this License. If you transfer the Software, you must
at the same time transfer the Product and all copies of the Software (if
applicable) to the same person or destroy any copies not transferred.
TERMINATE this License by destroying the original and all copies of the
Software (if applicable) in whatever form.
You may not:
(1) Loan, distribute, rent, lease, give, sublicense, or otherwise transfer the
Software, in whole or in part, to any other person, except as permitted under
the TRANSFER paragraph above. (2) Copy or translate the User Guide
included with the Software, other than for personal use. (3) Copy, alter,
translate, decompile, disassemble, or reverse engineer the Software,
including, but not limited to, modifying the Software to make it operate on
11
non-compatible hardware. (4) Remove, alter, or cause not to be displayed
any copyright notices or startup message contained in the Software
programs or documentation. (5) Export the Software or the Product
components in violation of any United States export laws.
The Product is not designed or intended for use in on-line control of aircraft,
air traffic, aircraft navigation, or aircraft communications; or in design,
construction, operation, or maintenance of any nuclear facility. ARRIS AND
ITS 3rd PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED
WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND
WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH
PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work
rights, patents, trademarks, and all other intellectual property rights
subsisting in the foregoing, and all adaptations to and modifications of the
foregoing, shall at all times remain with ARRIS and its 3rd party licensors.
ARRIS retains all rights not expressly licensed under this License. The
Software, including any images, graphics, photographs, animation, video,
audio, music, and text incorporated therein, is owned by ARRIS or its 3rd
party licensors and is protected by United States copyright laws and
international treaty provisions. Except as otherwise expressly provided in
this License, the copying, reproduction, distribution or preparation of
derivative works of the Software, any portion of the Product or the
documentation is strictly prohibited by such laws and treaty provisions.
Nothing in this License constitutes a waiver of the rights of ARRIS under
United States copyright law.
12
This License and your rights regarding any matter it addresses are
governed by the laws of the Commonwealth of Pennsylvania, without
reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE
AUTOMATICALLY if you fail to comply with the terms of this License.
ARRIS is not responsible for any 3rd party software provided as a bundled
application, or otherwise, with the Software.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS.
The use, duplication, or disclosure by the Government is subject to
restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical
Data and Computer Software clause at 52.227-7013. The contractor/
manufacturer is ARRIS Enterprises, Inc., 3871 Lakefield Drive, Suwanee,
GA 30024.
13
WARRANTY INFORMATION
SURFboard® SBX-AC1200P Network Extender
ARRIS Enterprises, Inc. (“ARRIS”)
Retail Purchasers: If you purchased this Product directly from ARRIS or
from an authorized ARRIS retail reseller, ARRIS warrants to you, the
original end user customer, that (A) the Product, excluding Software, will be
free from defects in materials and workmanship under normal use, and (B)
with respect to Software, (i) the media on which the Software is provided
will be free from defects in material and workmanship under normal use,
and (ii) the Software will perform substantially as described in its
documentation. This Limited Warranty to you, the original end user
customer, continues (A) for Software and the media upon which it is
provided, for a period of ninety (90) days from the date of purchase from
ARRIS or an authorized ARRIS reseller, and (B) for the Product (excluding
Software), for a period of two (2) years from the date of purchase from
ARRIS or from an authorized ARRIS reseller. To take advantage of this
Limited Warranty or to obtain technical support, you must call the ARRIS
toll-free phone number 1-877-466-8646. Technical support charges may
apply. ARRIS’ sole and exclusive obligation under this Limited Warranty for
retail sales shall be to repair or replace any Product or Software that does
not meet this Limited Warranty. All warranty claims must be made within the
applicable Warranty Period.
14
Cable Operator or Service Provider Arrangements. If you did not
purchase this Product directly from ARRIS or from an ARRIS authorized
retail reseller, ARRIS does not warrant this Product to you, the end-user. A
limited warranty for this Product (including Software) may have been
provided to your cable operator or Internet Service Provider (“Service
Provider”) from whom you obtained the Product. Please contact your
Service Provider if you experience problems with this Product.
General Information. The warranties described in this Section shall not
apply: (i) to any Product subjected to accident, misuse, neglect, alteration,
Acts of God, improper handling, improper transport, improper storage,
improper use or application, improper installation, improper testing or
unauthorized repair; or (ii) to cosmetic problems or defects which result
from normal wear and tear under ordinary use, and do not affect the
performance or use of the Product. ARRIS’ warranties apply only to a
Product that is manufactured by ARRIS and identified by ARRIS owned
trademark, trade name or product identification logos affixed to the Product.
ARRIS does not warrant to you, the end user, or to anyone else that the
Software will perform error free or without bugs.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
15
ARRIS IS NOT RESPONSIBLE FOR, AND PROVIDES “AS IS” ANY
SOFTWARE SUPPLIED BY 3RD PARTIES. EXCEPT AS EXPRESSLY
STATED IN THIS SECTION (“WARRANTY INFORMATION”), THERE ARE
NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED
TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR THE WARRANTY AGAINST
INFRINGEMENT PROVIDED IN THE UNIFORM COMMERCIAL CODE.
Some states do not allow for the exclusion of implied warranties, so the
above exclusion may not apply to you.
What additional provisions should I be aware of? Because it is impossible
for ARRIS to know the purposes for which you acquired this Product or the
uses to which you will put this Product, you assume full responsibility for the
selection of the Product for its installation and use. While every reasonable
effort has been made to insure that you will receive a Product that you can
use and enjoy, ARRIS does not warrant that the functions of the Product will
meet your requirements or that the operation of the Product will be
uninterrupted or error-free. ARRIS IS NOT RESPONSIBLE FOR
PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE
PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE. ALL
WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED,
AND/OR DAMAGED.
16
THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all
claims that you may have arising out of or in connection with this Product,
whether made or suffered by you or another person and whether based in
contract or tort.
IN NO EVENT SHALL ARRIS BE LIABLE TO YOU OR ANY OTHER
PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL,
INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES
ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT
(INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
INFORMATION OR ANY OTHER PECUNIARY LOSS), OR FROM ANY
BREACH OF WARRANTY, EVEN IF ARRIS HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL ARRIS’
LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.
These matters are governed by the laws of the Commonwealth of
Pennsylvania, without regard to conflict of laws principles and excluding the
provisions of the United Nations Convention on Contracts for the
International Sale of Goods.
Retail Purchasers Only. If you purchased this Product directly from
ARRIS or from an ARRIS authorized retail reseller, please call the ARRIS
toll-free number, 1-877-466-8646 for warranty service or technical support.
Technical support charges may apply.
Cable Operator or Service Provider Arrangements. If you did not
purchase this Product directly from ARRIS or from an ARRIS authorized
retail reseller, please contact your Service Provider for technical support.
17
© 2016 ARRIS Enterprises, Inc. All rights reserved.
No part of this publication may be reproduced in any form or by any means or used to make any
derivative work (such as translation, transformation, or adaptation) without written permission
from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and
to make changes in content from time to time without obligation on the part of ARRIS to provide
notification of such revision or change.
ARRIS, SURFboard, and the ARRIS logo are trademarks or registered trademarks of ARRIS
Enterprises, Inc. Other trademarks and trade names may be used in this document to refer to
either the entities claiming the marks and the names of their products. ARRIS disclaims
proprietary interest in the marks and names of others.
ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose. ARRIS
may make improvements or changes in the product(s) described in this manual at any time.
ARSVD01644-B
11/16
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