ARRIS WE800G 802.11g Ethernet Adapter User Manual 49160 001

ARRIS Group, Inc. 802.11g Ethernet Adapter 49160 001

Manual

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User Guide
Wireless Ethernet
Bridge
WE800G
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE
EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.
CAUTION: TO ENSURE REGULATORY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES.
CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND
TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.
This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the
product.
Postpone router installation until there is no risk of thunderstorm or lightning activity in the area.
Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords,
damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.
Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where
they are attached to plugs and convenience receptacles, and examine the point where they exit from the product.
Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord.
Place this equipment on a stable surface.
When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the
following:
•
Read all of the instructions {listed here and/or in the user manual} before you operate this equipment. Give particular attention to all safety precautions.
Retain the instructions for future reference.
•
Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this equipment.
•
Comply with all instructions that accompany this equipment.
•
Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For added protection for this product during a
lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, and disconnect the cable system. This will
prevent damage to the product due to lightning and power surges.
•
Operate this product only from the type of power source indicated on the product’s marking label. If you are not sure of the type of power supplied to your
home, consult your dealer or local power company.
•
Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in safe
operating condition.
It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by
local lightning strikes and other electrical surges.
Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety
requirements of the country of use.
Installation of this product must be in accordance with national wiring codes.
Place unit to allow for easy access when disconnecting the power cord/adapter of the device from the AC wall outlet.
Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.
This product was qualified under test conditions that included the use of the supplied cables between system components. To be in compliance with regulations,
the user must use these cables and install them properly. Connect the unit to a grounding type AC wall outlet using the power adapter supplied with the unit.
Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device
free from vibration and dust.
Installation must at all times conform to local regulations.
FCC Compliance Class B Digital Device
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment.
MOTOROLA INC. declares that WE800g ( FCC ID: ACQWE800G ) is limited in CH1~
CH11 by specified firmware controlled in U.S.A.
Canadian Compliance
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe B
respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.
FCC Declaration of Conformity
Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the
WR850G, WE800G, WA840G, WN825G, WPCI810G, and BR700 compile with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This
device complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference that may cause undesired operation.
Wireless LAN Information
The WR850G, WE800G, WA840G, WN825G, and WPCI810G Wireless LAN products are wireless network products that uses Direct Sequence Spread
Spectrum (DSSS) radio technology. This product is designed to be inter-operable with any other wireless DSSS type product that complies with:
•
The IEEE 802.11 Standard on Wireless LANs (Revision B), as defined and approved by the Institute of Electrical Electronics Engineers.
•
The Wireless Fidelity (WiFi) certification as defined by the Wireless Ethernet Compatibility Alliance (WECA).
Wireless LAN and your Health
The WR850G, WE800G, WA840G, WN825G, and WPCI810G, like other radio devices, emits radio frequency electromagnetic energy, but operates within the
guidelines found in radio frequency safety standards and recommendations.
Restrictions on Use of Wireless Devices
In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the
organization. For example, these situations may include:
•
Using wireless equipment on board an airplane.
•
Using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful.
If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment (such as airports), you are encouraged to
ask for authorization to use the device prior to turning on the equipment.
The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the
substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of interference caused by such unauthorized
modification, substitution, or attachment is the responsibility of the user.
The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to
comply with these guidelines.
FCC Certification
The WR850G, WE800G, WA840G, WN825G, and WPCI810G contains a radio transmitter and accordingly has
been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a
radio transmitter are labeled with FCC ID and the FCC logo.
Caution: Exposure to Radio Frequency Radiation. The antennas used for this transmitter must be installed to provide a separation
distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure
compliance
compliance.
Canada - Industry Canada (IC)
The wireless radio of this device complies with RSS 210 ans RSS 102 of Industry Canada.
This Class B digitral device complies with Canadian ICES-003 (NMB-003).
Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada
Copyright © 2003 by Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as
translation, transformation or adaptation) without written permission from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to
provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including,
but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in
the product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft Windows screen shots are used by
permission of Microsoft Corporation. All other product or service names are the property of their respective owners. © Motorola, Inc. 2003
Contents
Section 1:Overview _______________________ 1-1
Features ................................................................................................................ 1-2
Understanding your User Guide ......................................................................... 1-2
Box Contents ........................................................................................................ 1-3
Understanding Functions .................................................................................... 1-3
Wireless Ethernet Bridge Connectivity ................................................................1-3
TCP/IP.................................................................................................................1-4
Static IP Address...........................................................................................................1-4
Dynamic IP Address......................................................................................................1-4
Understanding Wireless ................................................................................................1-4
Wireless Range...................................................................................................1-5
Recommended Wireless Environment ................................................................1-5
Type of Networks.................................................................................................. 1-6
Wireless Ethernet Bridge Infrastructure Mode.....................................................1-6
Wireless Ethernet Bridge Ad-Hoc Mode..............................................................1-7
Multiple Clients Mode ..........................................................................................1-8
Wireless Ethernet Bridge Physical Description................................................. 1-9
Back of Wireless Ethernet Bridge........................................................................1-9
Front of Wireless Ethernet Bridge .....................................................................1-11
LED Description ................................................................................................1-12
Section 2:Installation______________________ 2-1
Hardware Setup .................................................................................................... 2-1
Antenna Installation.............................................................................................2-1
Wireless Ethernet Bridge Physical Installation ....................................................2-2
Horizontal Installation ....................................................................................................2-2
Vertical Installation ........................................................................................................2-3
Wall Mount Installation ..................................................................................................2-3
Electrical Connection to Wireless Ethernet Bridge ..............................................2-6
Easy Software Setup ............................................................................................ 2-7
Manual Software Setup ........................................................................................ 2-7
Wired Connection to Wireless Ethernet Bridge ...................................................2-8
Configure Your Computers.................................................................................. 2-9
Configuring Windows 98SE and ME .................................................................2-10
Windows 98 and ME DHCP Server Configuration ......................................................2-12
Configuring Windows 2000 ...............................................................................2-12
Windows 2000 DHCP Server Configuration................................................................2-15
Configuring Windows XP...................................................................................2-15
Windows XP DHCP Server Configuration...................................................................2-18
Configure Your Wireless Security Settings...................................................... 2-19
Logging In .........................................................................................................2-19
Wireless Security Setup ....................................................................................2-20
CONTENTS
CONTENTS
Section 3:Configuration ___________________ 3-1
Using the Web-Based Configuration Utility ........................................................3-1
Logging In ...........................................................................................................3-1
Navigation ...........................................................................................................3-2
Help, Restart, and Log Out .................................................................................3-2
Active Profile and Site Monitor ............................................................................3-3
Site Survey – Active Profile.................................................................................3-3
Site Survey – Site Monitor...................................................................................3-4
Configuring Wireless Profile 1 or 2......................................................................3-5
Wireless – Basic..................................................................................................3-5
Wireless – Security .............................................................................................3-6
Wireless – Advanced ........................................................................................3-10
Wireless – Professional.....................................................................................3-11
Configuring Control Panel Settings...................................................................3-13
Control Panel – Network Address .....................................................................3-13
Control Panel – Device Security........................................................................3-14
Control Panel – Firmware Update .....................................................................3-15
Control Panel – Configuration Data...................................................................3-16
Section 4:Troubleshooting _________________ 4-1
Contact Us ..........................................................................................................4-1
Hardware Solutions...............................................................................................4-1
Software Solutions................................................................................................4-3
I cannot access the Configuration Utility for the unit. ....................................................4-3
My WE800G cannot associate with the wireless access point/router ...........................4-4
I would like to see if my Internet connection is alive......................................................4-4
Section 5:Glossary _______________________ 5-1
II
CONTENTS
Section 1:Overview
Congratulations on purchasing the Motorola Wireless Ethernet Bridge
WE800G. With this unit, you have entered the world of freedom and
independence – freedom from wires and the independence to
communicate wherever YOU choose.
The WE800G is built with both the popular 802.11b wireless standard
and the new nearly 5-times-faster 802.11g standard, providing you
the ultimate in flexibility and speed. With Wired Equivalent Privacy
(WEP) supported, your wireless connections are robust and secure,
giving you the security to communicate without fear that your signal
might be compromised.
Upgradeable firmware keeps the Wireless Ethernet Bridge control
software up-to-date. The WE800G captures the latest technology in a
package that stays current, connects multiple products to your home
network, and provides you easy home network management.
Wireless Ethernet Bridge WE800G
SECTION 1, OVERVIEW
1-1
SECTION 1
OVERVIEW
Features
The WE800G has the following features:
Wirelessly connects separate wireless networks together
Connect any Ethernet equipped device to your wireless network;
for example, a gaming console, a laptop or desktop computer, or
a printer
Compatibility with both 802.11g and 802.11b standards
CD-ROM based Installation Wizard for easy installation
Built-in Web interface for easy configuration
Firmware upgrade to stay current with latest specification
Your Motorola WE800G Wireless Ethernet Bridge enables you to
extend your wireless network and increase your productivity.
Understanding your User Guide
The User Guide is subdivided into the following sections:
Overview
Provides a general introduction for using your
product, the type of technology used, and
recommended practices for using it.
Installation
It is assumed that you will use the Installation
Wizard on the CD-ROM to setup your unit. If not,
then refer to this section for details on getting your
unit up and running.
Once you have completed this section, your unit
will be active and ready to work.
1-2
Configuration
Provides descriptive details for using the
web-based Configuration Utility to manage your
unit.
Glossary
Defines the terms and acronyms.
SECTION 1, OVERVIEW
OVERVIEW
SECTION 1
Box Contents
Your box contains the following:
Antenna
Ethernet
Cable
CD-ROM
Base Station Stand
WE800G
Power
Adapter
Power
Cord
Quick Start
Guide
Understanding Functions
The various technologies and features used by your Wireless
Ethernet Bridge require some conceptual explanation so that you can
make the correct choices when configuring your unit.
Wireless Ethernet Bridge Connectivity
Your unit wirelessly connects:
Networks or units to a network, Or
By configuring multiple clients such as laptops, each using their
own Wireless Ethernet Bridge, are you able to create your own
private wireless Ad-Hoc network
The mechanics behind the connectivity are explained in the following
subsections.
SECTION 1, OVERVIEW
1-3
SECTION 1
OVERVIEW
TCP/IP
Transmission Control Protocol/Internet Protocol (TCP/IP) comprises
the backbone of the Internet. IP moves packets of data between
nodes while TCP verifies delivery from client to server. Every device
you hook up to your wireless router identifies itself with an IP
address. You are able to assign devices on your network with either
a static or dynamically assigned IP address.
Static IP Address
A static IP address is a fixed address that is assigned manually to a
device on the network. Static IP addresses must be unique and
cannot be shared, therefore they are used in situations where the
address should never change, like print servers or PC servers.
Dynamic IP Address
A dynamic IP address is a temporary IP address, dynamically or
randomly generated by a DHCP server. The address lasts only as
long as the server specifies, usually in the space of a day or two.
When the IP address expires, the client is automatically reassigned a
new IP address, ensuring smooth communication.
Understanding Wireless
Your Wireless Ethernet Bridge uses a radio transmission technology
defined by the Institute of Electrical and Electronics Engineers (IEEE)
called 802.11 or Wi-Fi (Wireless Fidelity). This 802.11 standard is
subdivided into distinct categories of speed and the frequency
spectrum used, designated by the lower case letter after the
standard.
For example, your Wireless Ethernet Bridge supports both the ‘b’ and
‘g’ specifications. The 802.11b standard specifies transmission rates
up to 11 Mbps while the 802.11g standard specifies transmission
rates up to 54 Mbps. The radio waves radiate out in a donut-shaped
pattern. The waves travel through walls and floors, but transmission
power and distance are affected. The theoretical distance limit is
1,000 feet (305 meters), but actual throughput and distance varies.
Both the 802.11b and 802.11g standards operate in the 2.4 GHz
range, meaning other electrical appliances also might interfere with
the Wireless Ethernet Bridge – televisions, radios, microwave ovens,
and 2.4 GHz cordless telephones. Therefore, positioning your
Wireless Ethernet Bridge where it encounters the least interference
gains the greatest benefit to maintaining a quality connection.
1-4
SECTION 1, OVERVIEW
OVERVIEW
SECTION 1
Wireless Range
The following describes different scenarios for the expected range of
the coverage area of the unit. This table is only a guide and coverage
varies due to local conditions.
Data Rate
Open Area
Closed Area
54 Mbps
Up to 100 ft (30m)
Up to 60 ft (18m)
11 Mbps
Up to 900 feet (275 m)
Up to 160 feet (49 m)
5.5 Mbps
Up to 1300 feet (396 m)
Up to 200 feet (61 m)
2 or 1 Mbps
Up to 1500 feet (457 m)
Up to 300 feet (91 m)
Recommended Wireless Environment
The following information helps you to achieve the best wireless
performance:
Placing your Wireless Ethernet Bridge in the physical center of
your network is the premium location because the antenna
radiates out the signal in all directions.
Placing the unit in a higher location, such as atop a cabinet, helps
to disperse the signal cleanly, especially to receiving locations on
upper stories.
Direct line of sight achieves better performance, but obviously is
not always achievable.
Try to avoid placing the unit next to large solid objects like
computer cases, monitors, walls, fireplaces, etc. This helps the
signal penetrate more cleanly.
Other wireless devices like televisions, radios, microwaves and
2.4 GHz cordless telephones can interfere with the signal. Keep
devices away from the unit.
SECTION 1, OVERVIEW
1-5
SECTION 1
OVERVIEW
Type of Networks
Your Wireless Ethernet Bridge supports several different usage
scenarios and the following examples illustrate the flexibility of your
WE800G. Some scenarios require additional hardware.
Wireless Ethernet Bridge Infrastructure Mode
In this mode, the WE800G functions like a bridge, connecting wired
Ethernet clients to a wireless network. This is the most likely scenario
you will use, because it shares an Internet connection with your
laptop or other wireless client.
1-6
SECTION 1, OVERVIEW
OVERVIEW
SECTION 1
Wireless Ethernet Bridge Ad-Hoc Mode
This mode is very similar to the Wireless Ethernet Bridge
Infrastructure mode, except the WE800G will connect to other client
devices using Ad-Hoc mode. One inherent limitation of operating in
this mode is that all client devices must be in wireless range of each
other, as opposed to a network with an Access Point, where all
wireless devices must be in range of the Access Point.
SECTION 1, OVERVIEW
1-7
SECTION 1
OVERVIEW
Multiple Clients Mode
In this mode, the WE800G connects multiple clients to your network
wirelessly.
1-8
SECTION 1, OVERVIEW
OVERVIEW
SECTION 1
Wireless Ethernet Bridge Physical Description
The following sections describe the physical characteristics of the
WE800G.
Back of Wireless Ethernet Bridge
The following illustration shows the WE800G back panel:
Reset
Power
LAN
Power
Receptacle
LAN
Port
Antenna
Reset
Button
Antenna
Feature
Description
Power
Receptacle
The receptacle used to plug in the power adapter.
LAN Port
The receptacle used to plug in an Ethernet cable.
SECTION 1, OVERVIEW
1-9
SECTION 1
OVERVIEW
Feature
Description
Reset
Button
A dual-function button. It either resets your unit or
resets the unit to the default login settings.
If the Wireless Ethernet Bridge is experiencing
trouble connecting to the Internet, briefly press and
release the Reset button to reset the router. This
retains the router’s configuration information.
To reset the unit to the factory defaults while the unit
is powered up, press and hold the Reset button for
more than five seconds. This clears the Wireless
Ethernet Bridge’s user settings, including User ID,
Password, IP Address, and Subnet mask. Refer to
Section 3: Configuration to re-configure the unit.
Antenna
1-10
The antenna used for wireless connections. You are
able to rotate and tilt the antenna to gain the best
signal reception.
SECTION 1, OVERVIEW
OVERVIEW
SECTION 1
Front of Wireless Ethernet Bridge
The following illustration shows the WE800G front panel:
we
Po
les
ire
1.
2.
vic
De
3.
The LEDs of the unit indicate its operational status.
SECTION 1, OVERVIEW
1-11
SECTION 1
OVERVIEW
LED Description
The underlined items represent network activity.
LED
1. Power
Condition
Color
Status
ON
Green
The device is powered on and operating normally.
Blinking
Green
Firmware update is in progress.
Blinking/ON Red
The power LED turns red as soon as the reset button
is depressed.
If the reset button is held down for more than five
seconds, the LED starts to blink, during which time
the Wireless Ethernet Bridge’s default user name,
password, and IP address will be restored. The LED
then turns off until the reset button is released.
The power LED keeps blinking red if the firmware is
corrupted, indicating the firmware needs to be
restored.
2. Wireless
OFF
None
No mobile station or AP has associated with this
device.
ON
Red
The wireless interface has been disabled by the
firmware.
ON/Blinking Green
3. Device
OFF
None
Connection exists in this wireless domain/active
traffic present.
No external Ethernet device has been attached and
detected. The Ethernet link is down.
ON/Blinking Amber 10BaseT link detected/active traffic present.
ON/Blinking Green
1-12
100BaseT link detected/active traffic present.
SECTION 1, OVERVIEW
Section 2:Installation
To get your network up and running:
Setup your hardware.
CAUTION!
Use only the Motorola supplied WE800G power adapter.
Insert the CD-ROM for Software Setup. Follow the prompts.
If you prefer to setup the Wireless Ethernet Bridge software
manually, refer to the Manual Software Setup found in this section.
The following sections provide detailed instructions for completing
these tasks.
Hardware Setup
Hardware setup includes:
Antenna Installation: connecting the antenna to the unit.
Physical Installation: where you physically place your unit.
Electrical Connection: how to power your unit.
Antenna Installation
When shipped, the antenna is already installed on the main unit. If,
for some reason, you have to detach and than re-attach the antenna
to the main unit:
Take the bottom of the antenna and locate, on the right backside
of the Wireless Ethernet Bridge, the threaded knob.
Screw the antenna connector (counter-clockwise to remove,
clockwise to attach) on to the threaded knob until firmly seated.
When attaching, do not over-tighten.
SECTION 2, INSTALLATION
2-1
SECTION 2
INSTALLATION
Wireless Ethernet Bridge Physical Installation
You can install the Wireless Ethernet Bridge in different physical
orientations – horizontally, vertically, or hung on the wall. Your own
needs determine the best placement.
Horizontal Installation
To install the Wireless Ethernet Bridge horizontally, as shown in the
illustration below:
2-2
Place the Wireless Ethernet Bridge in the desired location.
Follow the procedures in “Electrical Connection to Wireless
Ethernet Bridge” located later in this section to connect the unit.
SECTION 2, INSTALLATION
INSTALLATION
SECTION 2
Vertical Installation
To install the Wireless Ethernet Bridge vertically, as shown in the
illustration below:
Insert the Wireless Ethernet Bridge into the supplied base.
Ensure that the antenna’s location is on top, because the antenna
prevents the unit from fitting into the base. The Wireless Ethernet
Bridge’s foot slides snugly into the base to keep the unit stable.
Follow the procedures in “Electrical Connection to Wireless
Ethernet Bridge” located later in this section to connect the unit.
Wall Mount Installation
To mount the Wireless Ethernet Bridge on the wall, you must:
Locate the unit as specified by the local or national codes
governing residential or business communications services.
Follow all local standards for installing a network interface
unit/network interface device (NIU/NID).
SECTION 2, INSTALLATION
2-3
SECTION 2
INSTALLATION
If possible, mount the Wireless Ethernet Bridge to concrete,
masonry, a wooden stud, or other solid wall material. Use
anchors if necessary; for example if you must mount the unit on
drywall. Mounting the unit on the wall may decrease performance.
To mount your Wireless Ethernet Bridge on the wall:
Print the Wall Mounting Template.
3.15
[80.00]
MODEL WE800G
INPUT VOLTAGE: +5VDC, 2A
FCC ID: F2NWE800G
PART NUMBER: AAAAAA-BBB-CC
S/N: PPPPMMYJJJSSSSSCAABBCCCC
MODEL: WE800G
Tested To Comply
With FCC Standards
WIRELESS MAC: AB CD EF 01 23 45
FOR HOME OR OFFICE USE
MADE IN TAIWAN
The illustration is drawn at a one-to-one scale, which means that
when printed, it provides the exact dimensions required to mount
the unit.
Click the Print icon or choose Print from the File menu to display
the Print dialog box. (A sample print dialog appears below.)
Be sure you print the template at 100% scale and that Fit to page is
not checked in the Print dialog box.
2-4
SECTION 2, INSTALLATION
INSTALLATION
SECTION 2
Click OK to print the template.
Measure the printed template with a ruler to ensure that it is the
correct size.
Use a center punch to mark the center of the holes on the wall.
On the wall, locate the marks for the mounting holes you just
made.
WARNING!
Before drilling holes, check the structure for potential
damage to water, gas, or electric lines.
Drill the holes to a depth of at least 3.8 cm (1½ inches).
If necessary, seat an anchor in each hole. Use M5 x 38 mm
(#10-16 x 1½ inch) screws with a flat underside and maximum
screw head diameter of 10.5 mm to mount the unit.
Using a screwdriver, turn each screw until part of it protrudes
from the wall, as shown:
There must be 4.0 mm (.16 inches) between the wall and the
underside of the screw head.
The maximum distance from the wall to the top of the screw
head is 7.6 mm (.3 in).
7.6 mm (.3 inches)
maximum
10.5 mm (.4 inches)
maximum
4.0 mm
10 Remove the front two plastic feet, nearest to the LED panel, from
the bottom of the unit to uncover the keyholes.
11 Place the unit so the keyholes are above the mounting screws.
12 Slide the Wireless Ethernet Bridge down until it stops against the
top of the keyhole opening.
13 Follow the procedures in “Electrical Connection to Wireless
Ethernet Bridge” located later in this section to connect the unit.
SECTION 2, INSTALLATION
2-5
SECTION 2
INSTALLATION
Electrical Connection to Wireless Ethernet Bridge
Your Wireless Ethernet Bridge does not have an On/Off power switch
and will only be powered on by plugging in the power adapter. To
make the electrical connection to the Wireless Ethernet Bridge:
CAUTION!
Use only the Motorola supplied WE800G power adapter.
Connect the power adapter to the Wireless Ethernet Bridge’s
Power port, found on the back of the unit:
To power
supply (5V / 2A)
2-6
Plug the power adapter into a grounded and surge protected
power outlet. The Power LED on the front panel lights green
when connected properly.
SECTION 2, INSTALLATION
INSTALLATION
SECTION 2
Easy Software Setup
Run the Installation Wizard program from the supplied CD-ROM to
quickly setup your network. Once your network is up and running,
refer to Section 3:Configuration for advanced configuration.
Manual Software Setup
If you’d prefer to manually setup your network, use this section to
configure it. This section describes the physical connection of the
Wireless Ethernet Bridge to your network as well as the configuration
needed by your PC.
To set up your wireless network:
Physically connect and power on the Wireless Ethernet Bridge
Configure your PCs
Enter Wireless Security settings
If you don’t want to use the Installation Wizard from the CD-ROM,
follow the instructions below. For advanced configurations, refer to
Section 3:Configuration.
SECTION 2, INSTALLATION
2-7
SECTION 2
INSTALLATION
Wired Connection to Wireless Ethernet Bridge
This section applies if you are connecting your PC with an Ethernet
cable to the Wireless Ethernet Bridge. Your PC must be installed first
with an Ethernet adapter.
You need the supplied Ethernet cable to connect the PC to the Wireless Ethernet
Bridge.
Using the supplied Ethernet cable, connect one end of the cable
to your PC’s Ethernet adapter and the other end to the LAN port
on the Wireless Ethernet Bridge:
Reset
Power
LAN
Antenna
You are now able to configure the Wireless Ethernet Bridge.
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To configure the Wireless Ethernet Bridge, please refer to
Section 3:Configuration.
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Configure Your Computers
For initial configuration, you need to initially configure the PC’s
network setting to specify a static IP address for the computer that is
going to “talk” to the Ethernet Bridge.
After initial configuration:
If using DHCP
Reconfigure the PC’s settings to Obtain an IP
address automatically.
If not using DHCP
Continue to use the Static IP settings.
This section includes information on configuring computers with the
following operating systems:
Windows 98SE
Windows ME
Windows 2000
Windows XP
Determine the operating system for each computer you are including
in your wireless network and follow the steps to configure the network
settings for that PC.
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Configuring Windows 98SE and ME
Click Start.
Select Settings > Control Panel.
Double-click Network. The Network window is displayed:
On the configuration tab, select the TCP/IP line the for the
appropriate Ethernet adapter.
There might be multiple adapters installed – choose only the one
that is configured for your adapter. In the example above, a
3Com Ethernet adapter card is installed and is the appropriate
choice for this example.
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Click Properties. The TCP/IP Properties window is displayed:
Click the IP address tab.
Enter 192.168.30.1 into the IP Address field.
Enter 255.255.255.0 into the Subnet Mask field.
Click OK.
10 Click the Gateway tab and check to make sure that the Installed
Gateway field is blank.
11 Click OK twice. Windows might ask for the Windows installation
disk. First check to see if the installation files are installed at
c:\windows\options\cabs. Otherwise, install your Windows CD
and follow the prompts.
12 Restart your computer to save your settings.
13 Proceed to the Configure Your Wireless Settings section to set up
the security settings.
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Windows 98 and ME DHCP Server Configuration
After your initial configuration has been completed, you may need to
setup your PC for using a DHCP server, using the procedure below.
Follow Steps 1 through 6 from above.
Windows 98SE
Windows ME
Select Obtain an IP address automatically.
Click OK and then complete the procedure by following steps 10
through 12.
Configuring Windows 2000
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Click Start.
Select Settings.
Select Control Panel.
Double-click Network and Dial-Up Connections.
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Double-click Local Area Connection.
Click the Properties button.
Ensure the box next to Internet Protocol (TCP/IP) is selected.
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Click to highlight Internet Protocol (TCP/IP) and click the
Properties button.
Enter 192.168.30.10 into the IP Address field.
10 Enter 255.255.255.0 into the Subnet Mask field.
11 Click OK twice to exit and save your settings.
12 Restart your computer to save your settings.
13 Proceed to the Configure Your Wireless Settings section to set up
the security settings.
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Windows 2000 DHCP Server Configuration
After your initial configuration has been completed, you may need to
setup your PC for using a DHCP server, using the procedure below.
Follow Steps 1 through 8 from above.
Select Obtain an IP address automatically.
Click OK and then complete the procedure by following steps 11
and 12.
Configuring Windows XP
This configuration assumes you have retained the default interface
for Windows XP. If you are running the ‘Classic’ interface, please
follow the instructions for Windows 2000.
Click Start.
Select Settings.
Select Control Panel.
Double-click Network and Dial-Up Connections.
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Double-click Local Area Connection. The Local Area
Connection Status window appears.
Click the Properties button.
Ensure the box next to Internet Protocol (TCP/IP) is selected.
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Click to highlight Internet Protocol (TCP/IP) and click the
Properties button.
Enter 192.168.30.10 into the IP Address field.
10 Enter 255.255.255.0 into the Subnet Mask field.
11 Click OK twice to exit and save your settings.
12 Proceed to the Configure Your Wireless Settings section to set up
the security settings.
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Windows XP DHCP Server Configuration
After your initial configuration has been completed, you may need to
setup your PC for using a DHCP server, using the procedure below.
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Follow Steps 1 through 8 from above.
Select Obtain an IP address automatically.
Click OK and then complete the procedure by following step 11.
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Configure Your Wireless Security Settings
Due to the limitation of the Wi-Fi WPA Test Plan, your Wireless
Ethernet Bridge’s factory default settings are not set at their
maximum security level. Adjustments are strongly recommended to
ensure that you communicate securely on your wireless network at
maximum strength. Failure to configure these settings properly could
compromise your network to wireless hackers.
Logging In
If possible, connect your computer with an Ethernet cable to the
Wireless Ethernet Bridge and not wirelessly. If you log into the
Wireless Ethernet Bridge wirelessly for the first time, someone could
be snooping and see the changes you make to passwords, thereby
compromising your security from the very start. After you have
configured the security settings, then wirelessly connecting to your
Wireless Ethernet Bridge is safe.
Once the Wireless Ethernet Bridge is connected, open your web
browser. Enter into the URL field http://192.168.30.1 (the
Wireless Ethernet Bridge’s default IP address) and press Enter.
The login screen will appear:
Enter the USER ID. The default factory setting is “admin”, without
the quotation marks.
Enter the PASSWORD. The default factory setting is “motorola”,
without the quotation marks.
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After you have logged in, for security reasons, you should change the User ID
and Password. See Wireless Security Setup.
Click the LOG IN button to enter the Wireless Ethernet Bridge’s
Web-based Configuration Utility.
Wireless Security Setup
Follow these procedures to setup the correct security protocols for
your Wireless Ethernet Bridge.
Select Control Panel > Device Security.
In the Login User ID field, enter in the desired USER ID. For
strong security, select an ID that contains a multiple of
case-sensitive characters as well as numbers. It cannot be longer
than 64 bytes.
In the Login Password field, enter in the desired PASSWORD.
For strong security, select an ID that contains multiple of
case-sensitive characters as well as numbers and symbols like
“_ + )”. It cannot be longer than 64 bytes.
In the Password Confirm field, re-enter the same PASSWORD.
Click APPLY.
Once the settings have been accepted, click RESTART and log
back into the Configuration Utility using your new User ID and
Password.
Select a Profile and navigate to the Basic tab.
Enter the Network ID (SSID) to match the SSID of the network
and click APPLY. Or, if using in Ad-Hoc mode, enter a user
friendly SSID, which will be used by your client adapter.
Navigate to Security.
10 Select Pre-Shared Key (PSK) from the drop down list of ESS
Auth Mode.
11 Select WEP128 from the drop down list of Encryption Status.
12 Click APPLY and click RESTART again. Your wireless
configuration is now complete for the selected Profile.
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SECTION 2, INSTALLATION
Section 3:Configuration
You can use the information in this section to modify the Wireless
Ethernet Bridge’s settings. For example you can customize features
for your home network, change settings such as your user name or
password, view the status of the network, and more.
Using the Web-Based Configuration Utility
Logging In
After the Wireless Ethernet Bridge is connected, open your web
browser. Enter into the URL field the Wireless Ethernet Bridge’s
IP address. The default is http://192.168.30.1 (the Wireless
Ethernet Bridge’s default IP address). Press the Enter key.
The login screen appears.
Enter the USER ID. The default factory setting is “admin”, without
the quotation marks.
Enter the PASSWORD. The default factory setting is “motorola”,
without the quotation marks.
Click LOG IN to enter the Wireless Ethernet Bridge’s Web-based
Configuration Utility.
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Navigation
Each of the following subsections provides descriptions for the
components of the Wireless Ethernet Bridge’s Configuration Utility –
accessible from a web browser. These sections include:
Site Survey
Wireless Profile 1
Wireless Profile 2
Control Panel
To navigate, click on a major section and then the associated
subsection. For example, to set the security profile for Profile 1, click
WIRELESS PROFILE 1 on the left, then the BASIC tab at top on the
right. The Web-based Configuration Utility uses Javascript. Your web
browser’s Javascript needs to be enabled.
Help, Restart, and Log Out
Click the appropriate command to execute the action.
HELP
If assistance is required in using the Wireless Ethernet
Bridge, click HELP.
RESTART To restart your session with the Configuration Utility,
click RESTART. If you see RESTART flashing, the
change you have made requires that you restart the unit.
For your convenience, you should finish all your
configuration changes and then restart the unit.
LOG OUT
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To log out of the Wireless Ethernet Bridge’s
Configuration Utility, click LOG OUT.
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CONFIGURATION
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Active Profile and Site Monitor
These screens enable you to configure your Wireless Ethernet
Bridge for different wireless scenarios and to search for Access
Points (APs).
Active Profile
Site Monitor
Site Survey – Active Profile
This is the first screen that appears when logging into the web-based
utility. It enables you to select the Profile you want to use. A Profile
enables you to configure your unit for different wireless networks.
For example, if you need to switch between a home network and a
friend’s network, you can configure a Profile for each network. Or, if
you need to setup a temporary wireless network at a tradeshow, then
the extra Profile enables you to maintain your primary settings.
Click APPLY to save your settings or CANCEL to cancel changes.
Field or Button
Description
Active Profile
Selection
Select the Profile you want to enable. The Profile
selected here activates the settings of Wireless
Profile 1 or 2.
Mode
Enables you to select the type of transmission
protocol your wireless network uses.
The default is Auto.
The options are:
Auto (802.11b and 802.11g)
G Only (802.11g only)
B Only (802.11b only)
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Site Survey – Site Monitor
This screen displays information about wireless Access Points (AP)
and stations, and their associated information. The settings displayed
here help you to configure the Ethernet Bridge appropriately.
To access the screen, click Site Survey > Site Monitor.
Click APPLY to save your settings or CANCEL to cancel changes.
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Field or Button
Description
Scan
Click to search for more access points/routers.
Type
Network Type - either Infrastructure (Infra) or
Ad-Hoc is displayed.
SSID
The SSID of the device found.
MAC Address
The MAC address of the device found.
Channel
The channel on which the device is broadcasting.
Signal Strength
The Signal Strength of the device found.
Wireless Mode
The protocol used, 802.11b or 802.11g.
Security
The security protocol used.
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Configuring Wireless Profile 1 or 2
The Wireless Profile 1 or 2 screens enable you to adjust settings for
your wireless connection for a specific wireless profile. Refer to each
subsection for further descriptions. These include:
Basic
Security
Advanced
Professional
Wireless – Basic
This screen enables you to setup your Service Set Identifier (SSID)
parameters for your network. The SSID is the name of your network
that is shared among all the devices in a wireless network. The SSID
must be identical on all of the devices in your wireless network. The
SSID is case-sensitive and must not exceed 32 alphanumeric
characters.
To access the screen, click Wireless Profile 1 or 2 > Basic.
Click APPLY to save your settings or CANCEL to cancel changes.
Field or Button
Description
Network ID
(SSID)
Enter a Network ID (SSID) of no more than 32
alphanumeric characters. The same SSID has
to be entered on every wireless device on your
wireless network. The default SSID is empty.
Network Type
Type of network. For a discussion of Network
Types, refer to Section 1:Type of Networks. The
options are:
Infrastructure
Ac-Hoc
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Wireless – Security
This screen enables wireless security settings. Some fields activate
other options. Refer to the descriptions for details. To access the
screen, click Wireless Profile 1 or 2 > Security.
Click APPLY to save your settings or CANCEL to cancel changes.
Field
Description
SSID Broadcast
Service Set Identifier (SSID). Broadcasts the
SSID of the Wireless Ethernet Bridge to
devices on your network. This option is only
available when Ad-Hoc is enabled. This
enables wireless clients, like a laptop, to
receive the Wireless Ethernet Bridge’s SSID
and then join the Ad-Hoc network.
If you don’t want the SSID to be broadcast,
disable this feature. The default is enabled.
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Field
Description
ESS Auth Mode
Extended Service Set (ESS) Authentication
Mode. Authentication differs from Encryption in
that you are establishing either an open or
secure verification of communication with an
AP. This setting does not encrypt your
transmission.
The options are:
Open
System
The Open System
Authentication method is
used, meaning the AP you are
trying to associate with will not
verify the identification of your
unit.
Pre-Shared
Key (PSK)
The Pre-Shared Key (PSK)
authentication method is
used. You need to share the
same key between your AP
and client.
Select the option that best meets your needs.
Shared Key is the best choice as it provides the
stronger security.
The default is Open System.
Encryption Status
Determines the type of security encryption
algorithms for the Key Index. The security
setting encrypts your wireless transmission.
The options are:
None
No security
WEP64
Wired Equivalent Privacy - 64-bit
strength (provides 4 Keys)
WEP128
Wired Equivalent Privacy 128-bit strength (provides 2
Keys)
Select the option that best matches your needs.
Motorola recommends using WEP128 because
it provides a stronger security algorithm.
The default is None.
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Field
Description
Passphrase
Enter the Passphrase to be used for Key
encryption. This is the Passphrase used by
other Access Points (AP), so you must enter
the same phrase for all of the Motorola client
devices on your wireless LAN. The Passphrase
must be between 8 and 63 characters.
Passphrase
Confirmation
Enter the Passphrase again.
Key Input Method
Available if Shared Key in ESS Auth Mode is
selected. The options are:
! Passphrase
! Hexadecimal
! ASCII
If you select either Passphrase or
Hexadecimal, the format of the Key appears in
a hexadecimal format. The Passphrase is
determined by the password entered in the
Passphrase filed.
If you are using other non-Motorola wireless
products with Shared Key (PSK) enabled, you
may need to enter your WEP keys manually (in
Hexadecimal format) for the non-Motorola
wireless products.
Select the option that best matches your needs.
The default is Passphrase.
Key Length
This is only available when ESS Auth Mode is
set to Pre-Shared Key (PSK) and the
Encryption Status is set to None. The option
selected determines the strength of the key.
There are two options:
! 128-bit
! 64-bit
Select the option that best matches your needs.
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SECTION 3
Field
Description
Key Index
There are up to different 4 Keys (1, 2, 3, or 4)
that can be selected, the amount determined by
what is selected in the ESS Auth Mode or
Encryption Status fields.
You are selecting one of the Key Content fields
below. The Key selected here must match
between the WE800G and the AP in
Infrastructure mode and other clients in Ad-Hoc
mode. For example, if you select Key 1 here
you have to match Key 1 of the AP.
Select the option that best matches your needs.
The default is 1.
Key Content
Key 1
Key 2
Key 3
Key 4
There are up to four fields available (Key 1 –
Key 4) that can be filled. The Key Content
format is selected in the Key Input Method field.
For the key content, the phrase is
auto-generated by the password entered in the
Passphrase field. For non-Motorola clients, you
will use these Keys (and not Passphrase) when
using WEP for security.
If you have selected Hexadecimal or ASCII
formatting (in the Key Input Method field), you
can then enter your own Hexadecimal or ASCII
keys. If entering keys manually, this also
depends on whether WEP64 or WEP128 is
selected in the Encryption Status field.
For WEP64 keys, 5 case sensitive ASCII
characters are allowed or 10 hexadecimal
characters (using only characters 0-9 and
A-F).
! For WEP128 keys, 13 case sensitive ASCII
characters are allowed or 26 hexadecimal
characters (using only characters 0-9 and
A-F).
If entering a key manually, don’t leave a key
field blank or enter all 0’s. These are not secure
keys.
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Wireless – Advanced
This section enables you to turn on and off your wireless network and
adjust wireless parameters. Generally, the settings here should
remain at their default values.
To access screen, click Wireless Profile 1 or 2 > Advanced. Click
APPLY to save your settings or CANCEL to cancel changes.
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Field
Description
Radio Interface
Enables you to turn on and off the wireless
feature. The default is enabled.
MAC Address
Displays the MAC address of the unit.
Country Code
Displays the country code.
Channel Number
This selection is only available in Ad-Hoc mode.
Select the channel number on which the device
will broadcast.
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Wireless – Professional
This section enables you to turn on and off your wireless network and
adjust wireless parameters. Generally, the settings here should
remain at their default values.
To access screen, click Wireless Profile 1 or 2 > Professional.
Click APPLY to save your settings or CANCEL to cancel changes.
Field
Description
Short Preamble
Improves the efficiency of a network’s
throughput when transmitting special data such
as voice, VoIP (Voice over IP), and streaming
video. The default is disabled.
RTS Threshold
The packet size at which an access point issues
a request to send (RTS). The range is 0 to 2347
bytes. The default is 2347.
If you encounter inconsistent data flow, only
minor modifications are recommended. If
needed, enter a new value and click APPLY to
save the setting.
Frag Threshold
The size at which packets are fragmented and
transmitted a piece at a time instead of all at
once. The setting must be within the range of
256 to 2346 bytes. The default is 2346.
If needed, enter a new value and click APPLY
to save the setting.
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Field
Description
Basic Rate Set
The Wireless Ethernet Bridge broadcasts
different transmission rates so clients know
which transmission rate to use to join the
network. The Mode selected on the Site Survey
> Active Profile tab determines this setting. You
can also alter the setting here. The default is
Default.
The options are:
11g Protection
Mode
All
Ensures compatibility with all
devices.
Default
Ensures compatibility with
802.11b or 802.11g devices
1 to 2
Mbps
The slowest speed available.
Ensures that your Wireless Ethernet Bridge
does not interfere with neighbor networks.
802.11b networks cannot hear 802.11g
networks, but 802.11g networks can hear
802.11b networks.
The protection mode improves performance
when 802.11b and 802.11g stations co-exist in
the network. The default is Auto.
The options are:
Frame Bursting
Disabled
802.11g Protection Mode is
never used.
Auto
802.11g Protection Mode is
used if either an 802.11b client
joins the network or the AP
detects an 802.11b network on
the same channel
Frame Bursting enables you to send more
frames (collection of packets) within a given
time period.
This feature works with other Motorola products
to increase performance throughput. The
default is disabled.
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Configuring Control Panel Settings
The Control Panel screens enable administrative maintenance for
your Wireless Ethernet Bridge, such as changing your User
Name/Password, updating your firmware, or backing up your
configuration.
The following screens are available in Control Panel:
Network Address
Device Security
Firmware Update
Configuration Data
Control Panel – Network Address
This screen enables you to view the LAN Ethernet MAC Address and
select a connection mode.
To access the screen, click Control Panel > Network Address.
Click APPLY to save your settings or CANCEL to cancel changes.
Field
Description
LAN Ethernet MAC
Address
Displays the MAC address used for
accessing a Local Area Network (LAN). This
is the Ethernet MAC address of the unit.
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Field
Description
Connection Mode
Select a connection mode. The options are
DHCP or Static Assigned.
Connection Status
Provides current information about the
connection status of the Wireless Ethernet
Bridge.
IP Address
This is the IP address you use to connect to
the unit. If connecting to a DHCP server, the
IP address will appear here. If using Static
Assignment, enter the IP address here.
Subnet Mask
This is the Subnet Mask address you use to
connect to the unit. If connecting to a DHCP
server, the Subnet Mask address will appear
here. If using Static Assignment, enter the
Subnet Mask address here.
Gateway IP
This is the Gateway IP address the device
will use to connect back to you. If connecting
to a DHCP server, the Gateway IP address
will appear here. If using Static Assignment,
enter the Gateway IP address here.
Control Panel – Device Security
This screen enables you to change your User ID and password and
enables you to manage your Wireless Ethernet Bridge remotely.
To access the screen, click Control Panel > Device Security. Click
APPLY to save your settings or CANCEL to cancel changes.
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Field
Description
Login User ID
Changes the User ID used for logging into
the Wireless Ethernet Bridge’s web-based
utility. It cannot be longer than 63 bytes. A
blank user name is not allowed.
The default is “admin”.
Login Password
Use this option to change the Password,
used to log into the Wireless Ethernet
Bridge’s web based utility. It cannot be longer
than 63 bytes. A blank password is not
allowed.
The default is “motorola”.
Login Password
Confirm
Re-enter the Login Password.
Login Idle Time
The amount of idle time (no actions occur)
that elapses before the Wireless Ethernet
Bridge automatically logs off the user.
The default is 10 minutes.
Control Panel – Firmware Update
This screen enables you to update the firmware (Wireless Ethernet
Bridge’s hardware control mechanism). Listed on this screen is the
current version of the Model Number, Serial Number, and Firmware
Number; enabling you to verify that you are running the most current
version.
Access this website www.motorola.com/broadband/networking to check
for a firmware update.
To access the screen, click Control Panel > Firmware Update.
To update the firmware:
Access this website www.motorola.com/broadband/networking.
Download the latest file to your computer.
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Click Control Panel > Firmware Update.
Locate the file you downloaded, by typing the path to the file or
clicking Browse and navigating to it.
Click UPDATE to update the Wireless Ethernet Bridge with the
selected firmware file.
The Wireless Ethernet Bridge will inform you that you
successfully updated the unit.
Follow the prompts for restarting.
Control Panel – Configuration Data
This screen enables you to save and restore your settings that you
have currently configured for your Wireless Ethernet Bridge, to a file.
You are also able to reset the Wireless Ethernet Bridge to the factory
default settings.
To access the screen, click Control Panel > Configuration Data.
To reset the Wireless Ethernet Bridge to its original configuration;
click FACTORY DEFAULTS.
To backup your settings,
Click BACKUP.
From the pop up window, choose the destination for the file.
Enter a descriptive file name.
To restore your settings:
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Locate the Configuration file on your computer by entering the
path to the file or click Browse and navigating to it.
Click RESTORE to reapply the saved settings with the selected
file.
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Section 4:Troubleshooting
This section details possible solutions to problems that might occur
when using the Wireless Ethernet Bridge WE800G.
Contact Us
If you are unable to locate a solution here, please access our website
at www.motorola.com/broadband/networking for the latest information.
You can also reach us 7 days a week, 24 hours a day at
1-877-466-8646.
Hardware Solutions
My computer is experiencing difficulty connecting to the wireless
network.
Ensure that your wireless access point/wireless router is powered
on and that the Wireless LED is lit.
Check your cable connections to ensure they are tight and
secured.
Ensure that your LEDs are not lit Red or not at all. For further
information about LED descriptions, see Section 1: Overview.
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TROUBLESHOOTING
Ensure that you are using Ethernet cables and not telephone
cables between the WE800G and your computer. Ethernet cables
use a wider RJ-45 style plug using 8 wires where telephone style
plugs use the smaller RJ-11 style plug using 4 to 6 wires.
The plug on the left is RJ-45; the plug on the right is RJ-11 – use only
RJ-45.
Check the System Tray at the bottom right of your display to see
You can click on this to
an icon that looks like a monitor.
see the status of your WE800G. Also in Start > Settings > Control
Panel > Network and Dial-Up Connections, you can examine the
state of your Ethernet connection with the WE800G. Make sure
“Show icon in task bar when connected” is checked.
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Ensure that your WE800G is within range of your wireless access
point/wireless router or is not behind an obstruction. For example,
metal structures may interfere with the signal, as will 2.4 GHz
cordless phones, and microwaves.
Ensure that your wireless access point/wireless router’s antenna
and your WE800G antenna are connected.
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Software Solutions
I cannot access the Configuration Utility for the unit.
Verify your Ethernet connection to the WE800G.
Verify that you are using the correct version of Internet Explorer
or Netscape (Internet Explorer must be above version 5.2).
Verify that the IP address of the PC being used to configure the
router is on the same network as the router’s configuration IP
address. The default IP address of WE800G is 192.168.30.1. If
after initial set up, the PC that’s used to configure the WE800G
has been assigned a different IP address by DHCP or assigned a
different static IP address which is not on the same 192.168.30.x
network, it may be necessary to do one of the following two
things:
If the WE800G configuration utility needs to be accessed
“on-the-fly”. Write down the PC’s current IP address.
Temporarily change the PC’s IP address to static
192.168.30.10 (or something similar). Log into the WE800G.
Set the WE800G’s network address to DHCP or to a static
address that will be on the same network as the PC’s current
IP address and not a duplicate of any others on the network.
Record the new WE800G IP address (in case of DHCP, it can
be retrieved from the access point/wireless router after the
WE800G has restarted.) Restore the PC’s IP configuration.
Use the recorded new WE800G IP address to access the
WE800G configuration utility.
If the WE800G configuration utility only needs to be accessed
occasionally: Temporarily change the PC’s IP address to
static 192.168.30.10 (or something similar). Log into the
WE800G. After configuring the WE800G, log out. Restore the
PC’s IP configuration.
Verify you are entering the correct URL in the browser. The
default is http://192.168.30.1. If you think you have changed the
IP address used to configure the WE800G and cannot remember
it, you must reset the unit back to factory defaults. To do this,
press and hold the reset button for more the 5 seconds. This
clears the WE800G user settings, including User ID, Password,
IP Address, and Subnet mask.
Once the WE800G is reset to factory default, re-verify the
Ethernet connectivity and IP address issues.
SECTION 4, TROUBLESHOOTING
4-3
SECTION 4
TROUBLESHOOTING
My WE800G cannot associate with the wireless access point/router.
Ensure that your WE800G and the wireless access
point/wireless router have the same security settings that
enable your computer to access the wireless network.
Section 2: Configure Your Wireless Security Settings
describes how to adjust security settings. Some of the key
settings are:
ESS Auth Mode (Open versus Pre-Shared Key (PSK))
Encryption status (none, 64WEP, 128WEP)
Content of Passphrase if the Passphrase option is
selected
Active key (1-4 for 64WEP, 1-2 for 128WEP)
Actual key value for the current active key
SSID. The WE800G must have the exact SSID as the
wireless access point/wireless router. For Motorola
wireless access points or wireless routers, the default
SSID is “motorola xyz”, where “xyz” is the last three digits
of the wireless access point/wireless router’s MAC
address. The SSID is case sensitive. Make sure there are
no trailing spaces.
The WE800G must be set to match the wireless access
point/wireless router for those settings
As a suggestion, it may be easier to set the wireless access
point/wireless router’s security to open system and no encryption
and set the WE800G accordingly. After making sure the WE800G
can work under this condition, turn on the security features on the
wireless access point/wireless router and then turn on the
security features on the WE800G and try again.
I would like to see if my Internet connection is alive.
For this, you will use the ping command to test the connection.
Before attempting, ensure that Obtain an IP address automatically
has been selected in the computer’s settings and that you have an
IP address assigned. Refer to the configuration information that came
with your router.
4-4
Open a command prompt by clicking Start and Run.
For Windows 98 and ME, in the Open field, type command
and press Enter or OK.
For Windows 2000 and XP, type cmd.
Or, navigate using your Start button to
Programs>Accessories>Command Prompt.
SECTION 4, TROUBLESHOOTING
TROUBLESHOOTING
SECTION 4
In the Command window, type ipconfig.
You should see an IP address for your network adapter:
Ethernet Adapter Local Area Connection:
Connectionspecific DNS Suffix.: Example.example.example.com.
IP Address. . . . . . . . . . . . : 192.168.30.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.30.1
If using a router at home, in the Command window, type ping
followed by the Router’s IP address and press Enter. For
example type: ping 192.168.30.1.
The router’s IP address is most likely the default gateway.
If you receive a reply (the first word will be Reply…), then
your computer is connected to the router. Proceed to Step 4.
If you do NOT receive a reply, try from a different computer to
verify that the first PC is not the cause of the problem.
In the Command window, type ping and your ISP’s default
gateway and press Enter. For example type: ping 192.168.30.1.
If you receive a reply (It might look something like this: Reply
from 216.109.125.72…), then your connection to the Internet
is alive and well. You can verify the ISP’s IP by referring to
documentation that came with your wireless access
point/wireless router.
If you do NOT receive a reply, try from a different computer to
verify that the first PC is not the cause of the problem.
SECTION 4, TROUBLESHOOTING
4-5
Section 5:Glossary
Access Point (AP)
A device that provides wireless LAN connectivity to wireless
clients (stations).
Adapter
A device or card that connects a computer, printer, or other
peripheral device to the network or to some other device. A
wireless adapter connects a computer to the wireless LAN.
Address Translation
See NAT.
Ad-Hoc Network
A temporary local area network connecting AP clients together,
usually just for the duration of the communication session. The
clients communicate directly to each other and not through an
established, such as through a router. Also known as: IBSS
(Independent Basic Service Set).
ASCII
The American Standard Code for Information Interchange refers
to alphanumeric data for processing and communication
compatibility among various devices; normally used for
asynchronous transmission.
Bandwidth
The transmission capacity of a medium in terms of a range of
frequencies. Greater bandwidth indicates the ability to transmit
more data over a given period of time.
bps
Bits Per Second
Broadband
A communications medium that can transmit a relatively large
amount of data in a given time period.
BSS
Basic Service Set. A configuration of Access Points that
communicate with each other without resorting any infrastructure.
Also known as Ad-Hoc networks. Also see ESS.
SECTION 5, GLOSSARY
5-1
SECTION 5
GLOSSARY
Client
In a client/server architecture, a client is a computer that requests
files or services such as file transfer, remote login, or printing
from the server. On an IEEE 802.11b/g wireless LAN, a client is
any host that can communicate with the access point. Also called
a CPE. A wireless client is also called a “station.” Also see server.
Coaxial Cable
A type of cable consisting of a center wire surrounded by
insulation and a grounded shield of braided wire. The shield
minimizes electrical and radio frequency interference. Coaxial
cable has high bandwidth and can support transmission over long
distances.
CPE
Customer Premise Equipment: typically computers, printers, etc,
that are connected to the gateway at the subscriber location. CPE
can be provided by the subscriber or the cable service provider.
Also called a client.
Crossover Cable
A crossover cable is a cable that is used to interconnect two
computers by "crossing over" (reversing) their respective pin
contacts. A crossover cable is sometimes known as a null
modem.
DDNS
Dynamic Domain Name System enables you to assign a fixed
host and domain name to a dynamic Internet IP address. It is
used when you are hosting your own web server, FTP server, or
another server behind the router.
Default Gateway
A routing device that forwards traffic not destined to a station
within the local subnet.
DHCP
A Dynamic Host Configuration Protocol server dynamically
assigns IP addresses to client hosts on an IP network. DHCP
eliminates the need to manually assign static IP addresses by
“leasing” an IP address and subnet mask to each client. It
enables the automatic reuse of unused IP addresses.
DMZ
DeMilitarized Zone. This service opens one IP address to the
Internet, usually for online gaming, and acts as a buffer between
the Internet and your network.
5-2
SECTION 5, GLOSSARY
GLOSSARY
SECTION 5
DNS
The Domain Name System is the Internet system for converting
domain names (like www.motorola.com) to IP addresses. A DNS
server contains a table matching domain names such as
Internetname.com to IP addresses such as 192.169.9.1. When
you access the world-wide web, a DNS server translates the URL
displayed on the browser to the destination website IP address.
The DNS lookup table is a distributed Internet database; no one
DNS server lists all domain name to IP address matches.
Domain Name
A unique name, such as motorola.com, that maps to an IP
address. Domain names are typically much easier to remember
than are IP addresses. See DNS.
Download
To copy a file from one computer to another. You can use the
Internet to download files from a server to a computer.
Driver
Software that enables a computer to interact with a network or
other device. For example, there are drivers for printers, monitors,
graphics adapters, modems, Ethernet, USB, HPNA, and many
others.
DSL
Digital Subscriber Line
DSSS
Direct-Sequence Spread Spectrum. DSSS is a transmission
technology used in WLAN transmissions where a data signal at
the sending station is combined with a higher data rate bit
sequence, or chipping code, that divides the user data according
to a spreading ratio. The chipping code is a redundant bit pattern
for each bit that is transmitted, which increases the signal's
resistance to interference. If one or more bits in the pattern are
damaged during transmission, the original data can be recovered
due to the redundancy of the transmission.
Dynamic IP Address
An IP address that is temporarily leased to a host by a DHCP
server. The opposite of Static IP Address.
ESS
An Extended Service Set (ESS) is a set of two or more BSSs that
form a single subnetwork. See also BSS.
SECTION 5, GLOSSARY
5-3
SECTION 5
GLOSSARY
Ethernet
The most widely used LAN type, also known as IEEE 802.3. The
most common Ethernet networks are 10Base-T, which provide
transmission speeds up to 10 Mbps, usually over unshielded,
twisted-pair wire terminated with RJ-45 connectors. Fast Ethernet
(100Base-T) provides speeds up to 100 Mbps. “Base” means
“baseband technology” and “T” means “twisted pair cable.”’
Each Ethernet port has a physical address called the MAC
address. Also see MAC address.
Event
A message generated by a device to inform an operator or the
network management system that something has occurred.
Firewall
A security software system that enforces an access control policy
between the Internet and the LAN for protection.
Firmware
Code written onto read-only memory (ROM) or programmable
read-only memory (PROM). Once firmware has been written onto
the ROM or PROM, it is retained even when the device is turned
off. Firmware is upgradeable.
FTP
File Transfer Protocol is a standard Internet protocol for
exchanging files between computers. FTP is commonly used to
download programs and other files to a computer from web pages
on Internet servers.
Gateway
A device that enables communication between networks using
different protocols. See also router.
GUI
Graphical User Interface
Hexadecimal
A base-sixteen numbering system that uses sixteen sequential
numbers (0 to 9 and the letters A to F) as base units before
adding a new position. On computers, hexadecimal is a
convenient way to express binary numbers.
5-4
SECTION 5, GLOSSARY
GLOSSARY
SECTION 5
Host
In IP, a host is any computer supporting end-user applications or
services with full two-way network access. Each host has a
unique host number that combined with the network number
forms its IP address.
Host also can mean:
A computer running a web server that serves pages for one or
more web sites belonging to organization(s) or individuals
A company that provides this service
In IBM environments, a mainframe computer
ICMP
Internet Control Message Protocol is a protocol used for error,
problem, and informational messages sent between IP hosts and
gateways. ICMP messages are processed by the IP software and
are not usually apparent to the end-user.
IEEE
The Institute of Electrical and Electronics Engineers, Inc.
(http://www.ieee.org) is an organization that produces standards,
technical papers, and symposiums for the electrical and
electronic industries and is accredited by ANSI. 802.11b and
802.11g are examples of standards they have produced.
Internet
A worldwide collection of interconnected networks using TCP/IP.
IP
Internet Protocol is a set of standards that enable different types
of computers to communicate with one another and exchange
data through the Internet. IP provides the appearance of a single,
seamless communication system and makes the Internet a virtual
network.
IP Address
A unique 32-bit value that identifies each host on a TCP/IP
network. TCP/IP networks route messages based on the
destination IP address.
For a Class C network, the first 24 bits are the network address
and the final 8 bits are the host address; in dotted-decimal format
it appears “network.network.network.host.”
ISDN
Integrated Services Digital Network
SECTION 5, GLOSSARY
5-5
SECTION 5
GLOSSARY
ISP
Internet Service Provider
LAN
Local Area Network. A local area network provides a full-time,
high-bandwidth connection over a limited area such as a home,
building, or campus. Ethernet is the most widely used LAN
standard.
MAC Address
The Media Access Control address is a unique, 48-bit value
permanently saved in the ROM at the factory to identify each
Ethernet network device. It is expressed as a sequence of 12
hexadecimal digits printed on the unit’s label. You need to
provide the MAC Address to the cable service provider. Also
called an Ethernet address, physical address, hardware address,
or NIC address.
MB
One megabyte; equals 1,024 x 1,024 bytes, 1,024 kilobytes, or
about 64 million bits.
Mbps
Million bits per second (megabits per second). A rate of data
transfer.
MTU
The Maximum Transmission Unit is the largest amount of data
that can be transmitted in one discrete message on a given
physical network. The MTU places an upper bound on the size of
a message that can be transferred by the network in a single
frame. Messages exceeding the MTU must be fragmented before
transmission, and reassembled at the destination.
Multicast
A data transmission sent from one sender to multiple receivers.
See also broadcast and unicast.
NAT
Network Address Translation is an Internet standard for a LAN to
use one set of IP addresses for internal traffic and a second set
of IP addresses for external traffic. NAT provides some security
because the IP addresses of LAN computers are invisible on the
Internet.
5-6
SECTION 5, GLOSSARY
GLOSSARY
SECTION 5
Network
Two or more computers connected to communicate with each
other. Networks have traditionally been connected using some
kind of wiring.
NIC
A Network Interface Card converts computer data to serial data in
a packet format that it sends over the LAN. A NIC is installed in
an expansion slot or can be built-in. Every Ethernet NIC has a
MAC address permanently saved in its ROM.
Packet
The unit of data that is routed between the sender and
destination on the Internet or other packet-switched network.
PCMCIA
The Personal Computer Memory Card International Association
sets international standards for connecting peripherals to portable
computers. Laptop computers typically have a PCMCIA slot that
can hold one or two PC Cards to provide features such as
Ethernet connectivity.
PING
A network utility that tests host reachability by sending a small
packet to the host and waiting for a reply. If you PING a computer
IP address and receive a reply, you know the computer is
reachable over the network. It also stands for “Packet InterNet
Groper.”
Port Triggering
A mechanism that allows incoming communication with specified
applications.
PPP
Point-to-Point Protocol is used to transport other protocols,
typically for simple links over serial lines. It is most commonly
used to access the Internet with a dial-up modem.
PPPoE
Point-to-Point Protocol over Ethernet. Used by many DSL Internet
Service Providers for broadband connection.
PPTP
Point-to-Point Tunneling Protocol encapsulates other protocols. It
is a new technology to create VPNs developed jointly by several
vendors.
SECTION 5, GLOSSARY
5-7
SECTION 5
GLOSSARY
Private IP Address
An IP address assigned to a computer on the LAN by the DHCP
server for a specified lease time. Private IP addresses are
invisible to devices on the Internet. See also Public IP Address.
Protocol
A formal set of rules and conventions for exchanging data.
Different computer types (for example PC, UNIX, or mainframe)
can communicate if they support common protocols.
Public IP Address
The IP address assigned to a device by the service provider. A
public IP address is visible to devices on the Internet. See also
Private IP Address.
RJ-11
The most common type of connector for household or office
phones.
RJ-45
An 8-pin modular connector; the most common connector type for
10Base-T or 100Base-T Ethernet networks.
Roaming
The ability to transfer your wireless session from one AP to
another AP seamlessly.
ROM
Read-Only Memory.
Router
On IP networks, a device connecting at least two networks, which
may or may not be similar. A router is typically located at a
gateway between networks. A router operates on OSI network
layer 3. It filters packets based on the IP address, examining the
source and destination IP addresses to determine the best route
on which to forward them.
A router is often included as part of a network switch. A router
can also be implemented as software on a computer.
Routing Table
A table listing available routes that is used by a router to
determine the best route for a packet.
RTS
Request To Send.
5-8
SECTION 5, GLOSSARY
GLOSSARY
SECTION 5
Server
In a client/server architecture, a dedicated computer that supplies
files or services such as file transfer, remote login, or printing to
clients. Also see client.
Service Provider
A company providing Internet connection services to subscribers.
SMTP
Simple Mail Transfer Protocol is a standard Internet protocol for
transferring e-mail.
Static IP Address
An IP address that is permanently assigned to a host. Normally, a
static IP address must be assigned manually. The opposite of
Dynamic IP Address.
Station
IEEE 802.11b term for wireless client.
Subscriber
A user who accesses television, data, or other services from a
service provider.
Subnet Mask
A methodology that determines what the router will examine for
the destination of an IP address. A router delivers packets using
the network address.
Switch
On an Ethernet network, a switch filters frames based on the
MAC address, in a manner similar to a bridge. A switch is more
advanced because it can connect more than two segments.
TCP
Transmission Control Protocol on OSI transport layer four,
provides reliable transport over the network for data transmitted
using IP (network layer three). It is an end-to-end protocol
defining rules and procedures for data exchange between hosts
on top of connectionless IP. TCP uses a timer to track
outstanding packets, checks error in incoming packets, and
retransmits packets if requested.
SECTION 5, GLOSSARY
5-9
SECTION 5
GLOSSARY
TCP/IP
The Transmission Control Protocol/Internet Protocol suite
provides standards and rules for data communication between
networks on the Internet. It is the worldwide Internetworking
standard and the basic communications protocol of the Internet.
Tunnel
To place packets inside other packets to send over a network.
The protocol of the enclosing packet is understood by each
endpoint, or tunnel interface, where the packet enters and exits
the network. VPNs rely on tunneling to create a secure network.
Tunneling requires the following protocol types:
A carrier protocol, such as TCP, used by the network that the
data travels over
An encapsulating protocol, such as IPSec, L2F, L2TP, or
PPTP, that is wrapped around the original data
A passenger protocol, such as IP, for the original data
UDP
User Datagram Protocol. A method used along with the IP to
send data in the form of message units (datagram) between
network devices over a LAN or WAN.
Unicast
A point-to-point data transmission sent from one sender to one
receiver. This the normal way you access websites. See also
multicast.
UPnP
Universal Plug and Play
USB
Universal Serial Bus is a computer interface for add-on devices
such as printers, scanners, mice, modems, or keyboards.
USB 1.1 supports data transfer rates of 12 Mbps and plug-andplay installation. You can connect up to 127 devices to a single
USB port.
5-10
SECTION 5, GLOSSARY
GLOSSARY
SECTION 5
VoIP
Voice over Internet Protocol is a method to exchange voice, fax,
and other information over the Internet. Voice and fax have
traditionally been carried over traditional telephone lines of the
PSTN (Public Switched Telephone Network) using a dedicated
circuit for each line. VoIP enables calls to travel as discrete data
packets on shared lines. VoIP is an important part of the
convergence of computers, telephones, and television into a
single integrated information network.
VPN
A virtual private network is a private network that uses “virtual”
connections (tunnels) routed over a public network (usually the
Internet) to provide a secure and fast connection; usually to users
working remotely at home or in small branch offices. A VPN
connection provides security and performance similar to a
dedicated link (for example, a leased line), but at much lower
cost.
WAN
A wide-area network provides a connection over a large
geographic area, such as a country or the whole world. The
bandwidth depends on need and cost, but is usually much lower
than for a LAN.
WAP
Wireless Access Point or Wireless Access Protocol. See also
Access Point.
WEP
Wired Equivalent Privacy encryption protects the privacy of data
transmitted over a wireless LAN. WEP uses keys to encrypt and
decrypt transmitted data. The access point must authenticate a
client before it can transfer data to another client. WEP is part of
IEEE 802.11b.
Wi-Fi®
Wireless Fidelity (pronounced why'-fy) brand name applied to
products supporting IEEE 802.11b/g.
WLAN
Wireless LAN.
SECTION 5, GLOSSARY
5-11
SECTION 5
GLOSSARY
WPA
Wi-Fi Protected Access. A security regimen developed by IEEE
for protection of data on a WLAN.
WWW
World Wide Web. An interface to the Internet that you use to
navigate and hyperlink to information.
5-12
SECTION 5, GLOSSARY
Visit our website at:
www.motorola.com/broadband
494160-001
07/03
MGBI

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ARRIS WE800G 802.11g Ethernet Adapter User Manual 49160 001

ARRIS Group, Inc. 802.11g Ethernet Adapter 49160 001

Manual

FCC ID Filing: ACQWE800G

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