ARRIS WPCI810GV2 Wireless PCI Adapter User Manual 509109 001

ARRIS Group, Inc. Wireless PCI Adapter 509109 001

UserManual.wiki >

ARRIS >

WPCI810GV2 User Manual HTML Version

Users Manual

UserGuide

WirelessPCIAdapter

WPCI810Gv2

This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user

documentation that comes with the product.

FCC Compliance Class B Digital Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee

that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct

the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to

operate the equipment.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet

appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.

FCC Declaration of Conformity

Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000,

declares under sole responsibility that the WN825Gv2 and WPCI810Gv2 comply with 47 CFR Parts 2 and 15 of the

FCC Rule as a Class B digital device. This device complies with Part 15 of FCC Rules. Operation of the device is

subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference that may cause undesired operation.

Wireless LAN and your Health

Caution: Exposure to Radio Frequency Radiation.

To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any

person’s body (including hands, wrists, feet, and ankles) must be at least 20 cm (8 inches).

Restrictions on Use of Wireless Devices

In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or

responsible representatives of the organization. For example, these situations may include:

• Using wireless equipment on board an airplane.

• Using wireless equipment in any environment where the risk of interference to other devices or services is perceived

or identified as harmful.

If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment

(such as airports), you are encouraged to ask for authorization to use the device prior to turning on the equipment.

The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the

devices included with this product, or the substitution or attachment of connecting cables and equipment other than

specified by the manufacturer. Correction of interference caused by such unauthorized modification, substitution, or

attachment is the responsibility of the user.

The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government

regulations that may arise from failing to comply with these guidelines.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC Certification

The WN825Gv2 and WPCI810Gv2 contain a radio transmitter and accordingly has been certified as compliant with

47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with

FCC ID and the FCC logo.

Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000,

declares that WPCI810Gv2 (FCC ID: ACQWPCI810GV2) is limited in CH1~CH11 by specified firmware controlled

in U.S.A.

Europe - European Declaration of Conformity

All products with the CE marking comply with the EMC Directive (89/336/EEC), the Low Voltage Directive (73/23/EEC),

and the R&TTE Directive (1999/5/EC) issued by the Commission of the European Community.

Compliance with these directives implies conformity to the following European Norms and the equivalent international

standards:

• ETS 300-826, 301 489-1General EMC requirements for radio devices.

• ETS 300-328-2 Technical requirements for Radio equipment.

• EN 60950 Safety

Caution: This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain

frequencies and/or may require a license for operation. Contact local authority for regulations.

translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to

provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including

but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in

the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me and Windows XP

are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft Windows screen

shots are used by permission of Microsoft Corporation. Wi-Fi is a registered trademark of Wireless Ethernet Compatibility Alliance, Inc. All other

product or service names are the property of their respective owners. © Motorola, Inc. 2004.

WPCI810Gv2 I

Contents

Section 1:Overview

Features ................................................................................................................ 1-2

Understanding Your User Guide ......................................................................... 1-2

Box Contents ........................................................................................................ 1-3

Simple Home Network Diagram .......................................................................... 1-4

Wireless Connections.......................................................................................... 1-4

PCI Adapter Card Physical Description.............................................................. 1-5

Top and Front of PCI Adapter Card ....................................................................1-5

Adapter Card Label .............................................................................................1-6

Section 2:Installation

Before You Begin ................................................................................................. 2-1

Enterprise Users .................................................................................................2-1

Small Office/Home Office Users..........................................................................2-2

Security Options................................................................................................... 2-2

Security Example ..........................................................................................................2-2

Installing Your Card ............................................................................................. 2-4

Device Configuration Setup................................................................................. 2-5

Section 3:Configuration

Icon Description ..................................................................................................3-2

Enabling the Motorola Wireless Configuration Utility....................................... 3-3

Connecting to an Existing Wireless Network..................................................... 3-4

Configuring a New Wireless Network ................................................................. 3-5

Modifying Properties for a Configured Wireless Network .............................. 3-10

Controlling the Radio ......................................................................................... 3-12

Preferred Networks – Setting up the Connection Order ................................. 3-13

Move Up and Move Down buttons ....................................................................3-14

Advanced Selection Rules ................................................................................3-15

Removing a Network from Your Preferred Network List................................. 3-16

Viewing Site Monitor Information...................................................................... 3-17

Viewing Link Status............................................................................................ 3-20

Viewing Network Statistics................................................................................ 3-21

Diagnostics ......................................................................................................... 3-22

Viewing Utility and Driver Version Information................................................ 3-23

Advanced Configuration of the Wireless Network Adapter............................ 3-24

CONTENTS

II WPCI810Gv2

Section 4:Troubleshooting

Hardware Solutions...............................................................................................4-1

My computer is experiencing difficulty connecting to the wireless

network. .................................................................................................................4-1

I would like to see if my Internet connection is live........................................................4-2

Software Solutions................................................................................................4-3

How do I enable LEAP for my corporate network?........................................................4-3

I am unable to roam with WDS enabled........................................................................4-4

What if Pass Phrase isn’t supported? What do I enter for my

security? ................................................................................................................4-4

Section 5:Glossary

WPCI810Gv2 1-1

Section 1:Overview

Congratulations on purchasing the Motorola Wireless PCI Adapter

WPCI810Gv2.

With the WPCI810Gv2, desktop computers can quickly join a wireless

home or small office network. This device inserts into your

computer’s available PCI slot and delivers a continuous, wireless

network connection. Once connected, you can access a single

broadband connection with everyone else on the network. You can

also share files, pictures, printers and more. You’ll need one

WPCI810Gv2 for each desktop computer.

The WPCI810Gv2 complies with the 802.11b and the new nearly

5-times-faster 802.11g wireless standard. With Wi-Fi® Protected

Access (WPA) supported, your wireless connections are robust and

secure, giving you the confidence to communicate without fear that

the signal could be compromised.

Your adapter incorporates the latest technology into an easy to

install, upgradeable package.

After installing the PCI adapter card, you’ll have the ability to

wirelessly connect to your network to receive and send emails and to

print documents to work or play on your PC without restrictions.

Wireless PCI Adapter WPCI810Gv2

SECTION 1 OVERVIEW

1-2 WPCI810Gv2

Features

The WPCI810Gv2 has the following features:

! CD-ROM based Installation Wizard to provide easy installation.

! Device Configuration and Status Utility

! Wireless security using WPA with TKIP encryption, 802.1X with

EAP-type Authentication

! Compatibility with both 802.11g and 802.11b network standards

! Upgradeable firmware to stay current with the latest specifications

Understanding Your User Guide

The User Guide is subdivided into the following sections:

Overview Describes the WPCI810Gv2 and its functions, the

technology used, and recommended practices

for using it.

Installation Provides instructions for installing the hardware

and setting up the firmware to get your adapter

up and running.

Configuration

and Status

Describes the Configuration and Status Utility

that manages your WPCI810Gv2.

Troubleshooting Provides a list of frequently asked questions and

possible solutions.

Glossary List of terms and acronyms.

OVERVIEW SECTION 1

WPCI810Gv2 1-3

Box Contents

Your box contains the following:

WPCI810Gv2

CD-ROM

Quick Start

Guide

Antenna

Getting Started

Motorola WPCI810Gv2

Wi reless P CI Adapter

Check

that your box contains

these items.

(User Guide: Section 1)

Insert

the Installation Assistant

CD-ROM

(User Guide: Section 2)

Install

the software for your unit

from the CD-ROM

(User Guide: Section 2)

Insert

your card

into the PC

(User Guide: Section 2)

CD-ROM

WPCI810Gv2 WPCI Antenna

Quick Start

Guide

SECTION 1 OVERVIEW

1-4 WPCI810Gv2

Simple Home Network Diagram

Your Wireless PCI Adapter allows you to access files, printers, and

an Internet connection on your network. A sample Local Area

Network (LAN) is shown below:

In the example above, the Internet communicates with the modem

which communicates with the router. The router acts as the gateway

to your network, sending information to whichever device asks for

information. The PCI adapter card enables your desktop computer to

be part of the wireless network.

Wireless Connections

Your Wireless PCI Adapter uses a radio transmission technology

defined by the Institute of Electrical and Electronics Engineers (IEEE)

called 802.11 Wireless Fidelity (Wi-Fi). This standard is subdivided

into distinct categories of speed and the frequency spectrum used,

designated by the lower case letter after the standard.

For example, your PCI adapter card can work with both the ‘b’ and ‘g’

specifications. The 802.11b specification transmits data rates up to

11 Mbps while the 802.11g specification transmits data rates up to

54 Mbps. Both standards operate in the 2.4 GHz range. These are

theoretical speeds so your performance may vary.

A Word About Data Rates: Data rate is the speed at which individual bits of data flow

through a channel. It is not the same speed at which entire files are uploaded or

downloaded. These speeds will vary, and are often less than the maximum data

rate. Upload and download speeds are affected by several factors including, but not

limited to: the capacity of and the services offered by your cable operator or

broadband service provider, channel capacity, network traffic, computer equipment,

type of server, number of connections to server, and availability of Internet router(s).

OVERVIEW SECTION 1

WPCI810Gv2 1-5

PCI Adapter Card Physical Description

Top and Front of PCI Adapter Card

The following illustration shows the top and front view of the

WPCI810Gv2:

ANT

ACT.

HIGH P ERFORMAN CE DATA RATE UP TO 54 Mbp s / 802.11g COMPATIBLE

Tested to comply

With FCC Standards

For Home Or Office Use

Made in China

This device is approved as

Motorola Model WPCI810Gv2

FCC ID: ACQWPCI810GV2

MODEL: WPCI810Gv2

PART NUMBER: 498467- 001-00

S/N: PPPPMMYJJJSSSS SCAABB CCCC

MA C: A B CD EF 01 23 4 5

The WPCI810Gv2 has the following features:

Feature Description

1 ANT Connection for the antenna

2 ACT Indicates the activity of the wireless network

traffic

SECTION 1 OVERVIEW

1-6 WPCI810Gv2

Adapter Card Label

The following illustration shows the label on the WPCI810Gv2:

HIGH PERFORMANCE DATA RATE UP TO 54 Mbps / 802.11g COMPATIBLE

Tested to comply

With FCC Standards

For Home Or Office Use

Made in China

This device is approved as

Motorola Model WPCI810Gv2

FCC ID: ACQWPCI810GV2

MODEL: WPC I810Gv2

PART NUMBER: 498467-001-00

S/N: PPPPMMYJJJSSSSSCAABBCCCC

MAC: AB CD EF 01 23 45

MAC Address

The following describes the features on the WPCI810Gv2 label:

Feature Description

Label Includes the model number, part number, serial

number, and MAC Address

MAC

Address

Location of the PCI adapter card’s MAC

Address

WPCI810Gv2 2-1

Section 2:Installation

Before You Begin

You need to collect information so that you can setup your

WPCI810Gv2 correctly. Depending upon where you are connecting, the

type of information required is divided between business (enterprise

users) and home settings (small office/home office).

Also, you need to consider the type of security to enable for your

wireless connection. A discussion of the types of security available

follows this section.

Enterprise Users

Obtain the following information from your network administrator:

! Network names (SSID) of the specific wireless networks to which

you are going to connect.

! WPA (Wi-Fi Protected Access) wireless network key information

(may include network authentication type, encryption type,

network key) for any WPA enabled networks to which you want to

connect.

! WEP (Wired Equivalent Privacy) wireless network key information

(network key) for any WEP enabled networks to which you want

to connect.

! For Microsoft Windows® networking, the customer name and

workgroup name.

! For a network account, the domain name, a user name and

password.

! An IP address (if not using a DHCP server).

! Networks connected to an authentication server, if any.

SECTION 2 INSTALLATION

2-2 WPCI810Gv2

Small Office/Home Office Users

The access point that communicates with the WPCI810Gv2 has a

pre-assigned network name (SSID) that the WPCI810Gv2 recognizes

upon startup.

! If you are setting up a new wireless network and want to use

WEP security, use any string of characters for the network key. If

this feature is enabled on the wireless network, you’ll use the

same network key for your WPCI810Gv2.

! If you are connecting to an existing WEP enabled network, obtain

the network key from the access point.

! If you are connecting to a WPA-enabled access point, obtain the

WPA (Wi-Fi Protected Access) wireless network key information

(network authentication type, encryption type, network key) from

the access point.

Security Options

The WPCI810Gv2 is designed for both the home user and business.

WPA (Wi-Fi Protected Access) protocol is designed into the chipset.

WPA is a powerful, standards-based, interoperable security

technology for wireless local area networks (the subset of the future

IEEE Std 802.11i standard) that encrypts data sent over radio waves.

The WPA protocol was developed to overcome the weaknesses of

the WEP (Wired Equivalent Privacy) protocol. Both protocols require

the use of network key information, and either protocol can be

enabled or disabled, depending on the type of network connection

being made.

Various options are available for selecting network authentication and

data encryption. It is important for you to understand these options

when deciding which (if any) security protocol to use.

Security Example

If you want to use a more secure protocol, the wireless network to

which you are connecting must also support that protocol. For

example, you decide to enable WPA-PSK on your WN825G, a good

choice because of the robust security WPA-PSK offers. However, the

slightly older wireless network you want to connect to only supports

WEP, which means that you cannot use WPA (and should use WEP)

because the security protocols must match between the network

adapter and the access point.

INSTALLATION SECTION 2

WPCI810Gv2 2-3

The options supported by the adapter:

Network Authentication Data Encryption

Option Description Option Description

Disabled No encryption

used.

Open A network can be set up either to use or not

use a network key for data encryption. WEP

is the type of encryption used. Open WEP is

the first-generation basic level security for

wireless networks.

WEP A network key

used.

Disabled No encryption

used.

Shared The network operates in Shared Key

authentication mode when a network key is

used for data encryption. Data encryption can

be enabled or disabled. WEP is the type of

encryption used. The Shared Key

authentication mode is the least secure.

WEP A network key

used.

TKIP A network key

used (more

secure).

WPA The network operates in IEEE 802.1x

authentication mode. This mode is for

environments with a Remote Access Dial-In

User Service (RADIUS) infrastructure.

This environment requires heavy technical

support to set up and maintain and is used by

large corporations.

In a RADIUS environment, various Extensible

Authentication Protocols (EAPs) are

supported. These may include TLS, TTLS,

PEAP, and LEAP.

AES –

available

with

Windows XP

with WPA

patch, using

Wireless

Zero

Configuration

A network key

used (most

secure).

TKIP A network key

used (more

secure).

WPA-

PSK

For infrastructure environments without the

RADIUS infrastructure. WPA-PSK supports

the use of a pre-shared key. WPA-PSK is the

next generation of wireless network security

for home and small office environments. AES –

available

with

Windows XP

with WPA

patch, using

Wireless

Zero

Configuration

A network key

used (most

secure).

SECTION 2 INSTALLATION

2-4 WPCI810Gv2

Installing Your Card

To install your wireless adapter card:

1 Insert the supplied CD-ROM into the CD-ROM drive. The

software automatically starts the Installation Wizard program.

2 Follow the prompts to setup your adapter card.

If Windows 98SE prompts you for the original Windows CD-ROM,

insert the CD-ROM, and direct Windows to its proper location (for

example, D:\WIN98).

3 When prompted, power down the PC and then unplug the

electrical connection to install the adapter card.

4 Using the instructions you received with your desktop PC, remove

the cover from your desktop PC.

5 Locate an empty PCI slot in your desktop PC.

6 Using the instructions that came with your desktop PC, install the

adapter card. The following illustration is an example of how to

install the card:

7 Re-attach the cover to your desktop computer.

INSTALLATION SECTION 2

WPCI810Gv2 2-5

8 Attach the antenna by aligning the threads on the antenna with

the threads on the ATN connector and turning the antenna

clockwise until the antenna is attached to the connector.

9 Return power to the PC and complete the installation instructions

supplied on the CD-ROM.

Device Configuration Setup

After installing the adapter card and software, you are now able to

connect to wireless networks. Refer to Section 3: Configuration for

information on how to create detailed connectivity profiles so you can

connect to a wireless network, setup security, and setup modes of

operation.

WPCI810Gv2 3-1

Section 3:Configuration

You can use the information in this section to:

! Discover available wireless networks

! Setup operation modes

! Create connectivity profiles

! Setup security

! Monitor the wireless network / environment

! Perform diagnostic discovery

The screenshots shown may look slightly different from the ones in your version of

the software.

SECTION 3 CONFIGURATION

3-2 WPCI810Gv2

Icon Description

The icon in you system tray (the area at the bottom right of your

screen in your Task Bar) allows you to view the status of the wireless

connection and access the Motorola Wireless Configuration Utility.

The following table describes the icons used by the utility.

Antenna Icons

The radio transmitter has been disabled from the utility.

To enable, access the utility’s Wireless Networks tab.

There are no networks available.

The signal strength is Very Low.

The signal strength is Low.

The signal strength is Good.

The signal strength is Very Good.

The signal strength is Excellent. The small bars on either

side of the antenna indicate network activity. The bar on

the left indicates receive and the bar on the right indicates

transmit.

Wireless Network Icons

The infrastructure network is connected and

communicating.

The infrastructure network is configured or available, but

not communicating.

The infrastructure network is not available.

The ad-hoc network is connected.

The configured ad-hoc network is not available.

System Tray Icon

CONFIGURATION SECTION 3

WPCI810Gv2 3-3

Enabling the Motorola Wireless Configuration Utility

Windows XP users have the option of using the Wireless Zero

Configuration utility, but will be limited in the amount of status

information available. Motorola’s Wireless Configuration Utility

provides more wireless information about the network.

To enable the Motorola Wireless Configuration Utility:

1 Right-click the antenna icon in the system tray and select Open

Utility. The Motorola Wireless Configuration Utility window is

displayed:

2 Check Let this tool manage your wireless settings if not

enabled.

3 Unless you are using Windows XP, do not clear Let this tool

manage your wireless settings. If using Windows XP, you can

use the Windows XP Wireless Zero Configuration (WZC) utility to

manage your wireless client adapter.

4 Click OK to save your changes.

SECTION 3 CONFIGURATION

3-4 WPCI810Gv2

Connecting to an Existing Wireless Network

After the adapter card is installed, a red antenna icon displays in your

computer’s system tray .

The Motorola Wireless Configuration Utility automatically searches

for available wireless networks. A list of networks appear when you

open the utility from the system tray. Wireless Networks identify

themselves with their Network Name (SSID), as seen in the Available

networks field in the example below.

To quickly connect to an existing wireless network:

1 Click the antenna icon. The Connect to Wireless Network

window is displayed:

The window displays any current wireless networks.

2 Highlight the Available network you want to access.

3 If the Network key background area turns white, enter the

Network key used by the network. An example WEP Key from a

Motorola Wireless Access Point appears below:

4 Click Connect to access to your wireless network.

CONFIGURATION SECTION 3

WPCI810Gv2 3-5

Configuring a New Wireless Network

If you want to connect to a wireless network that is not in the

Available networks field, you can configure a network profile.

1 Right-click the antenna icon in the system tray and select Open

Utility.

2 The Motorola Wireless Configuration Utility window is displayed:

3 Click Add.

SECTION 3 CONFIGURATION

3-6 WPCI810Gv2

4 The Wireless Network Properties window is displayed.

5 Enter information for the new wireless network based on the

descriptions in the following table.

Field Description

Network name

(SSID)

Enter a Network Name (SSID) of no more

than 32 alphanumeric characters. This is

the SSID for a particular wireless network.

CONFIGURATION SECTION 3

WPCI810Gv2 3-7

Field Description

Network

Authentication

Select if your access point requires

authentication. Match the authentication

used by the network.

Open No authentication is used.

Shared The Pre-Shared Key (PSK)

authentication method is

used.

WPA Wi-Fi® Protected Access

(WPA) authentication

(802.1X) is used with an

EAP type.

WPA-

PSK

WPA authentication

(802.1X) is used with a

Pre-Shared Key, which

enables you to enter a static

Network key.

CCX Cisco® proprietary standard

Lightweight Extensible

Authentication Protocol

(LEAP).

Note: If you select WPA, WPA-PSK, or

CCX, you may be required to enter further

information on the Authentication tab. Ask

your network administrator for additional

information.

SECTION 3 CONFIGURATION

3-8 WPCI810Gv2

Field Description

Data Encryption Select the type of security encryption

algorithm used. The available types of

encryption are based on the type of the

authentication selected.

Disabled No encryption.

WEP Deselect Network Key is

provided for me

automatically and enter the

Key provided by the

network. Available only

with Open and Shared

Authentication.

TKIP Available with WPA and

WPA-PSK Authentication.

CKIP Available with CCX (Cisco®

compatible extension)

Authentication.

Network key Enter the security key for data encryption,

when WEP or WPA-PSK is selected. This

can be entered in ASCII or hexadecimal for

WEP and in ASCII for WPA-PSK.

Key index

(advanced)

There are four Keys (1, 2, 3, 4) that can be

selected for WEP. The key index selected

here must match the network’s key index.

The key is

provided for me

automatically

Select if the key is automatically provided.

Most often, the key is not automatically

provided, so you have to un-check this box

and enter the network key. If using a

RADIUS server, the key is automatically

provided.

This is a

computer-to-

computer

(ad hoc) network

Select if the network you are creating or

accessing is a computer-to computer (ad

hoc) network. If you are attempting to

connect to an infrastructure network, then

do not select this setting.

CONFIGURATION SECTION 3

WPCI810Gv2 3-9

6 After entering the information for this network, click OK. The

Wireless Network window is displayed and the new network is

listed in the Preferred networks area.

7 Your computer is connected to the selected network when you

see a blue bubble on top of the icon for that network. If the blue

bubble does not appear, click Refresh. If it still does not appear,

double-check that the wireless settings match the configuration of

the wireless network.

SECTION 3 CONFIGURATION

3-10 WPCI810Gv2

Modifying Properties for a Configured Wireless Network

To configure network properties for a configured wireless network:

1 Right-click the antenna icon in the system tray and select Open

Utility.

2 The Motorola Wireless Configuration Utility window displays:

Your computer automatically connects to the network displayed at

the top of the Preferred networks list.

3 In the Preferred networks list, highlight the network you want to

configure and click Properties.

CONFIGURATION SECTION 3

WPCI810Gv2 3-11

4 The Wireless Network Properties window displays with the

current settings:

5 If the network requires Network Authentication, select the type of

authentication required. WPA and CCX might require further

Authentication options found on the Authentication tab. Match the

setting used by the network.

6 If the network requires Data Encryption, select the type of

encryption required. Match the setting used by the network.

7 If using WPA-PSK, enter the Pass Phrase in the Network key

field.

! In the example above, the network is configured for WPA-

PSK for Authentication and TKIP for Encryption.

8 For additional information about the fields on this window, refer to

Configuring a New Wireless Network.

9 Click OK to save your changes.

SECTION 3 CONFIGURATION

3-12 WPCI810Gv2

Controlling the Radio

You may need to turn off the radio to comply with restrictions

prohibiting the emission of radio signals; for example, while onboard

a commercial aircraft.

1 To disable the radio using the antenna icon, right-click the

antenna icon in the system tray and click Disable Radio.

2 To enable the radio, right-click the antenna icon and click

Enable Radio.

CONFIGURATION SECTION 3

WPCI810Gv2 3-13

Preferred Networks – Setting up the Connection Order

There are two ways to specify the order that the adapter uses to

connect to an available network in your Preferred networks list:

! Using the Move Up and Move Down buttons

! Using Advanced Selection Rules

SECTION 3 CONFIGURATION

3-14 WPCI810Gv2

Move Up and Move Down buttons

Use the Move up and Move down buttons to move a network up and

down in the list of Preferred networks. The adapter tries to connect to

a wireless network in the order you specify in the Preferred networks

list.

To move a network within the list:

1 Highlight the network you want to move.

2 Click either the Move up or Move down button depending on

where you want the selected network to appear in the list. In the

example above, the 2nd network is selected, and the Move up

button is active, showing that you can move that network up

when the button is clicked.

CONFIGURATION SECTION 3

WPCI810Gv2 3-15

Advanced Selection Rules

You can use some advanced rules for displaying networks from the

list of Preferred networks.

To select an advanced rule:

1 From the Motorola Wireless Configuration Utility window, on the

Wireless Networks tab, click Advanced. The Advanced window

displays:

2 Choose one of the three ways to display and choose networks

from the list. Choosing Access point networks only or Computer-

to-computer networks only limits the number of networks in your

preferred list.

3 Selecting Automatically connect to non-preferred networks allows

you to connect to any network your utility can find. For example,

this is useful if you are traveling with your computer and need to

access wireless networks in hotels or airports.

SECTION 3 CONFIGURATION

3-16 WPCI810Gv2

Removing a Network from Your Preferred Network List

To remove a wireless network from your preferred network list:

1 Right-click the antenna icon in the system tray and select Open

Utility. The Motorola Wireless Configuration Utility window

displays.

2 In the Preferred networks list, highlight the network you want to

remove.

3 Click Remove.

The network is removed from your preferred network list.

4 Click Apply or OK to save the change.

CONFIGURATION SECTION 3

WPCI810Gv2 3-17

Viewing Site Monitor Information

To view site monitor information:

1 Right-click the antenna icon in the system tray and select Open

Utility. The Motorola Wireless Configuration Utility window

displays.

2 Click the Site Monitor tab.

The Visible Networks list provides information about all of the

detected networks: the Network Name (SSID), Channel, Signal

Strength, and Security.

3 In the Selected Network area of the window, highlight a network

to get more information about that network. This area provides

information about which wireless transmission standard is used

on the network, a graphic representation of the signal strength,

and the supported transmission rates.

SECTION 3 CONFIGURATION

3-18 WPCI810Gv2

4 To obtain more information about a selected network, click

Advanced. The Advanced Site Monitor window displays:

This window provides detailed information about the network

selected.

5 To start a log of network activity, click Start Log. The Save log

file as window displays:

6 Select a drive and directory to store the networks.log file.

7 Click Save.

CONFIGURATION SECTION 3

WPCI810Gv2 3-19

The adapter saves a log of the information listed on the

Advanced Site Monitor window to the networks.log file. The

information is sent to the file approximately every six seconds.

The log is a comma-delimited list that can be imported to a

spreadsheet to enable you to view the activity on the network

over a specific time period.

8 Click Stop Log to stop the log information from being sent to the

networks.log file.

9 To freeze the display, click Freeze.

SECTION 3 CONFIGURATION

3-20 WPCI810Gv2

Viewing Link Status

To view link status:

1 Right-click the antenna icon in the system tray and select Open

Utility. The Motorola Wireless Configuration Utility window

displays.

2 Click the Link Status tab. The Link Status tab provides

information about the currently connected wireless network:

CONFIGURATION SECTION 3

WPCI810Gv2 3-21

Viewing Network Statistics

To view statistics for the network you are connected to:

1 Right-click the antenna icon in the system tray and select Open

Utility. The Motorola Wireless Configuration Utility window

displays.

2 Click the Statistics tab. The Statistics tab provides information

about the selected wireless network:

SECTION 3 CONFIGURATION

3-22 WPCI810Gv2

Diagnostics

This tab helps you to isolate problems that might be occurring with

your adapter.

1 Right-click the antenna icon in the system tray and select Open

Utility. The Motorola Wireless Configuration Utility window

displays.

2 Click the Diagnostics tab.

3 Various diagnostic tests are available. Select a test to learn more

about it.

4 Click the desired test to enable and click Run. The results,

Passed or Failed, are displayed in the next column.

5 Click the desired test to view individual results, which appear in

the Recommendations field.

CONFIGURATION SECTION 3

WPCI810Gv2 3-23

Viewing Utility and Driver Version Information

To view product information for the adapter installed in your PC:

1 Right-click the antenna icon in the system tray and select Open

Utility. The Motorola Wireless Configuration Utility window

displays.

2 Click the Information tab. The Information tab provides the

firmware version number and hardware and software details

about the adapter card:

SECTION 3 CONFIGURATION

3-24 WPCI810Gv2

Advanced Configuration of the Wireless Network Adapter

You can configure advanced features from this screen. Primarily you

are concerned with the IBSS Channel Number, Location, and

Xpress™ Technology areas.

1 Click Start, click Settings, and then click Control Panel.

2 Click System and select the Hardware tab.

3 Click Device Manager.

4 Click Network adapters.

5 Click Motorola Wireless Network Adapter WPCI810G and

select the Advanced tab.

CONFIGURATION SECTION 3

WPCI810Gv2 3-25

6 To change the value for any of the listed properties, click the

Property.

7 Change the value in the Value box by either clicking the Value

arrow and selecting a new value, or by typing a new value, as

appropriate.

The default values for these properties are set for maximum

performance.

Field Description

IBSS Channel

Number

This selects the channel number on which

to operate. The WPCI810Gv2 comes preset

for use on channels 1-11. These values

are legal in most countries. Some countries

allow use on more channels.

If you travel to one of these countries, you

may change the value for IBSS Channel

Number to 12, 13, or 14.

Location Allows you to match the regulatory

permissions of the country in which you are

using the Adapter.

Match the country in which you are using

the adapter.

Xpress™

Technology

Select this option if the network uses

Frame Bursting. The default is enabled.

8 Click OK to save the changes and exit.

WPCI810Gv2 4-1

Section 4:Troubleshooting

This section details possible solutions to common problems that may

occur in using the WPCI810Gv2.

If you are unable to locate a solution here, please access our website

at www.motorola.com/broadband/networking for the latest information.

You can also reach us 7 days a week, 24 hours a day at

1-877-466-8646.

Hardware Solutions

My computer is experiencing difficulty connecting to the wireless

network.

! Ensure that your PC and wireless access point is powered on.

! Ensure that your wireless PCI adapter is installed correctly and is

active.

! Ensure that your wireless PCI adapter and access point radio

signal is enabled. Review your access point’s documentation for

further instructions.

! Ensure that your wireless PCI adapter for your PC and the

wireless access point have the same security settings that will

allow your computer to access the wireless network. Refer to the

Configuration section of the documentation that came with your

access point.

! Verify that the Access Control List (ACL) is not configured to

block your PC. Refer to the Configuration section of the

documentation that came with your access point.

! Ensure that your wireless PCI adapter is within range of your

access point or is not behind an obstruction; for example, metal

structures will interfere with the signal, as will 2.4 GHz cordless

phones, and microwaves.

! Ensure that your access point antenna is connected.

SECTION 4 TROUBLESHOOTING

4-2 WPCI810Gv2

I would like to see if my Internet connection is live.

Use the ping command to test the connection. Before attempting,

determine the IP Address of your adapter.

1 Open a command prompt by clicking Start and Run.

2 For Windows 98 and ME, in the Open field, type command and

press Enter or OK.

For Windows 2000 and XP, type cmd. Or, navigate using your

Start button to Programs>Accessories>Command Prompt.

3 In the Command window, type ipconfig.

! You should see an IP address for your adapter, for example:

Ethernet Adapter Local Area Connection:

Connection-specific DNS Suffix. . : Example.example.example.com.

IP Address. . . . . . . . . . . . : 192.168.10.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.10.1

4 If using a router at home, in the Command window, type ping

followed by the Router’s IP address and press Enter. For

example, type ping 192.168.10.1

The router’s IP address is most likely the default gateway.

! If you receive a reply (the first word will be Reply…), then

your computer is connected to the router. Proceed to Step 4.

! If you do NOT receive a reply, repeat steps 1 – 4 on a

different computer to verify that the first computer is not the

cause of the problem.

5 In the Command window, type ping and your ISP’s default

gateway IP Address and press Enter. You can determine your

ISP’s default gateway by examining your modem and or router.

Refer to the instructions provided with your modem/router.

! If you receive a reply (For example, Reply from

216.109.125.72…), then your connection to the Internet is

live.

! If you do NOT receive a reply, repeat steps 1 – 5 on a

different computer to verify that the first computer is not the

cause of the problem.

6 If you cannot determine your ISP’s default gateway, ping

www.yahoo.com or another known web location.

TROUBLESHOOTING SECTION 4

WPCI810Gv2 4-3

Software Solutions

How do I enable LEAP for my corporate network?

Ask you system administrator for the Domain/Username and

Password required.

1 Right-click the antenna icon in the system tray and select Open

Utility. The Motorola Wireless Configuration Utility window

displays.

2 Ensure that the Motorola Wireless Configuration utility is enabled,

refer to Section 3 for further details.

3 Add a new network, refer to Section 3 for details.

4 In the Preferred networks area, highlight the network you want to

configure.

5 In the Available networks area click Configure, or in the

Preferred networks area click Properties.

6 Select the type of authentication required, in this case CCX.

Match the authentication used by the access point.

7 Click the Authentication tab to enter further details.

! Enter the Domain/Username and Password.

8 Click OK twice to save your changes.

SECTION 4 TROUBLESHOOTING

4-4 WPCI810Gv2

I am unable to roam with WDS enabled.

Currently WDS cannot work with WPA enabled. Use WEP for data

encryption instead.

What if Pass Phrase isn’t supported? What do I enter for my

security?

Some wireless cards do not support Pass Phrase or Motorola’s Pass

Phrase algorithm, which means you have to enter the entire Key

Content found in the appropriate Key field.

So, using the WEP example from above if using Key 1, you would

enter 03F32226A…etc. into the Network Key field of the example

Network Adapter, seen below. Ensure that the Key index matches

what is selected on the wireless network.

WPCI810Gv2 5-1

Section 5:Glossary

Access Point (AP)

A device that provides wireless LAN connectivity to wireless

clients (stations).

Adapter

A device or card that connects a computer, printer, or other

peripheral device to the network or to some other device. A

wireless adapter connects a computer to the wireless LAN.

Address translation

See NAT.

Ad-Hoc Network

A temporary local area network connecting AP clients together,

usually just for the duration of the communication session. The

clients communicate directly to each other and not through an

established, such as through a router. Also known as: IBSS

(Independent Basic Service Set).

ASCII

The American Standard Code for Information Interchange refers

to alphanumeric data for processing and communication

compatibility among various devices; normally used for

asynchronous transmission.

Bandwidth

The transmission capacity of a medium in terms of a range of

frequencies. Greater bandwidth indicates the ability to transmit

more data over a given period of time.

bps

Bits Per Second

Broadband

A communications medium that can transmit a relatively large

amount of data in a given time period.

SECTION 5 GLOSSARY

5-2 WPCI810Gv2

BSS

Basic Service Set. A configuration of Access Points that

communicate with each other without resorting any infrastructure.

Also known as Ad-Hoc networks. Also see ESS.

Client

In a client/server architecture, a client is a computer that requests

files or services such as file transfer, remote login, or printing

from the server. On an IEEE 802.11b/g wireless LAN, a client is

any host that can communicate with the access point. Also called

a CPE. A wireless client is also called a “station.” Also see server.

Coaxial Cable

A type of cable consisting of a center wire surrounded by

insulation and a grounded shield of braided wire. The shield

minimizes electrical and radio frequency interference. Coaxial

cable has high bandwidth and can support transmission over long

distances.

CPE

Customer Premise Equipment: typically computers, printers, etc,

that are connected to the gateway at the subscriber location. CPE

can be provided by the subscriber or the cable service provider.

Also called a client.

Crossover Cable

A crossover cable is a cable that is used to interconnect two

computers by "crossing over" (reversing) their respective pin

contacts. A crossover cable is sometimes known as a null

modem.

Default Gateway

A routing device that forwards traffic not destined to a station

within the local subnet.

DHCP

A Dynamic Host Configuration Protocol server dynamically

assigns IP addresses to client hosts on an IP network. DHCP

eliminates the need to manually assign static IP addresses by

“leasing” an IP address and subnet mask to each client. It

enables the automatic reuse of unused IP addresses.

DMZ

DeMilitarized Zone. This service opens one IP address to the

Internet, usually for online gaming, and acts as a buffer between

the Internet and your network.

GLOSSARY SECTION 5

WPCI810Gv2 5-3

DNS

The Domain Name System is the Internet system for converting

domain names (like www.motorola.com) to IP addresses. A DNS

server contains a table matching domain names such as

Internetname.com to IP addresses such as 192.169.9.1. When

you access the world-wide web, a DNS server translates the URL

displayed on the browser to the destination website IP address.

The DNS lookup table is a distributed Internet database; no one

DNS server lists all domain name to IP address matches.

Domain Name

A unique name, such as motorola.com, that maps to an IP

address. Domain names are typically much easier to remember

than are IP addresses. See DNS.

Download

To copy a file from one computer to another. You can use the

Internet to download files from a server to a computer.

Driver

Software that enables a computer to interact with a network or

other device. For example, there are drivers for printers, monitors,

graphics adapters, modems, Ethernet, USB, HPNA, and many

others.

DSL

Digital Subscriber Line

DSSS

Direct-Sequence Spread Spectrum. DSSS is a transmission

technology used in WLAN transmissions where a data signal at

the sending station is combined with a higher data rate bit

sequence, or chipping code, that divides the user data according

to a spreading ratio. The chipping code is a redundant bit pattern

for each bit that is transmitted, which increases the signal's

resistance to interference. If one or more bits in the pattern are

damaged during transmission, the original data can be recovered

due to the redundancy of the transmission.

Dynamic IP Address

An IP address that is temporarily leased to a host by a DHCP

server. The opposite of Static IP Address.

SECTION 5 GLOSSARY

5-4 WPCI810Gv2

ESS

An Extended Service Set (ESS) is a set of two or more BSSs that

form a single subnetwork. See also BSS.

Ethernet

The most widely used LAN type, also known as IEEE 802.3. The

most common Ethernet networks are 10Base-T, which provide

transmission speeds up to 10 Mbps, usually over unshielded,

twisted-pair wire terminated with RJ-45 connectors. Fast Ethernet

(100Base-T) provides speeds up to 100 Mbps. “Base” means

“baseband technology” and “T” means “twisted pair cable.”’

Each Ethernet port has a physical address called the MAC

address. Also see MAC address.

Event

A message generated by a device to inform an operator or the

network management system that something has occurred.

Firewall

A security software system on the some devices that enforces an

access control policy between the Internet and the LAN for

protection.

Firmware

Code written onto read-only memory (ROM) or programmable

read-only memory (PROM). Once firmware has been written onto

the ROM or PROM, it is retained even when the device is turned

off. Firmware is upgradeable.

FTP

File Transfer Protocol is a standard Internet protocol for

exchanging files between computers. FTP is commonly used to

download programs and other files to a computer from web pages

on Internet servers.

Gateway

A device that enables communication between networks using

different protocols. See also router.

GUI

Graphical User Interface

GLOSSARY SECTION 5

WPCI810Gv2 5-5

Hexadecimal

A base-sixteen numbering system that uses sixteen sequential

numbers (0 to 9 and the letters A to F) as base units before

adding a new position. On computers, hexadecimal is a

convenient way to express binary numbers.

Host

In IP, a host is any computer supporting end-user applications or

services with full two-way network access. Each host has a

unique host number that combined with the network number

forms its IP address.

Host also can mean:

! A computer running a web server that serves pages for one or

more web sites belonging to organization(s) or individuals

! A company that provides this service

! In IBM environments, a mainframe computer

ICMP

Internet Control Message Protocol is a protocol used for error,

problem, and informational messages sent between IP hosts and

gateways. ICMP messages are processed by the IP software and

are not usually apparent to the end-user.

IEEE

The Institute of Electrical and Electronics Engineers, Inc.

(http://www.ieee.org) is an organization that produces standards,

technical papers, and symposiums for the electrical and

electronic industries and is accredited by ANSI. 802.11b and

802.11g are examples of standards they have produced.

Internet

A worldwide collection of interconnected networks using TCP/IP.

Internet Protocol is a set of standards that enable different types

of computers to communicate with one another and exchange

data through the Internet. IP provides the appearance of a single,

seamless communication system and makes the Internet a virtual

network.

SECTION 5 GLOSSARY

5-6 WPCI810Gv2

IP Address

A unique 32-bit value that identifies each host on a TCP/IP

network. TCP/IP networks route messages based on the

destination IP address.

For a Class C network, the first 24 bits are the network address

and the final 8 bits are the host address; in dotted-decimal format

it appears “network.network.network.host.”

ISDN

Integrated Services Digital Network

ISP

Internet Service Provider

LAN

Local Area Network. A local area network provides a full-time,

high-bandwidth connection over a limited area such as a home,

building, or campus. Ethernet is the most widely used LAN

standard.

LEAP

Lightweight Extensible Authentication Protocol (LEAP) is an

authentication implementation of 802.1X by Cisco, which

provides a challenge-response authentication mechanism and

dynamic WEP key assignment.

MAC Address

The Media Access Control address is a unique, 48-bit value

permanently saved in the ROM at the factory to identify each

Ethernet network device. It is expressed as a sequence of 12

hexadecimal digits printed on the unit’s label. You need to

provide the MAC Address to the cable service provider. Also

called an Ethernet address, physical address, hardware address,

or NIC address.

One megabyte; equals 1,024 x 1,024 bytes, 1,024 kilobytes, or

about 8 million bits.

Mbps

Million bits per second (megabits per second). A rate of data

transfer.

GLOSSARY SECTION 5

WPCI810Gv2 5-7

MTU

The Maximum Transmission Unit is the largest amount of data

that can be transmitted in one discrete message on a given

physical network. The MTU places an upper bound on the size of

a message that can be transferred by the network in a single

frame. Messages exceeding the MTU must be fragmented before

transmission, and reassembled at the destination.

Multicast

A data transmission sent from one sender to multiple receivers.

ARRIS WPCI810GV2 Wireless PCI Adapter User Manual 509109 001

ARRIS Group, Inc. Wireless PCI Adapter 509109 001

Users Manual

Navigation menu

Namespaces

Views

Navigation