ARRIS WR850G 11g Wireless Broadband Router User Manual WR850G

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Document Description	Users Manual
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Date Submitted	2003-08-29 00:00:00
Date Available	2003-08-28 00:00:00
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User Guide
Wireless Broadband
Router
WR850G
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE
EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.
CAUTION: TO ENSURE REGULATORY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES.
CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND
TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.
This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the
product.
Postpone router installation until there is no risk of thunderstorm or lightning activity in the area.
Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords,
damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.
Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where
they are attached to plugs and convenience receptacles, and examine the point where they exit from the product.
Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord.
Place this equipment on a stable surface.
When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the
following:
•
Read all of the instructions {listed here and/or in the user manual} before you operate this equipment. Give particular attention to all safety precautions.
Retain the instructions for future reference.
•
Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this equipment.
•
Comply with all instructions that accompany this equipment.
•
Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For added protection for this product during a
lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, and disconnect the cable system. This will
prevent damage to the product due to lightning and power surges.
•
Operate this product only from the type of power source indicated on the product’s marking label. If you are not sure of the type of power supplied to your
home, consult your dealer or local power company.
•
Upon completion of any service or repairs to this products, ask the service technician to perform safety checks to determine that the product is in safe
operating condition.
It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by
local lightning strikes and other electrical surges.
Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety
requirements of the country of use.
Installation of this product must be in accordance with national wiring codes.
Place unit to allow for easy access when disconnecting the power cord/adapter of the device from the AC wall outlet.
Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.
This product was qualified under test conditions that included the use of the supplied cables between system components. To be in compliance with regulations,
the user must use these cables and install them properly. Connect the unit to a grounding type AC wall outlet using the power adapter supplied with the unit.
Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device
free from vibration and dust.
Installation must at all times conform to local regulations.
FCC Compliance Class B Digital Device
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment.
Canadian Compliance
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe B
respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.
FCC Declaration of Conformity
Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the
WR850G, WE800G, WA840G, WN825G, WPCI810G, and BR700 compile with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This
device complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference that may cause undesired operation.
Wireless LAN Information
The WR850G, WE800G, WA840G, WN825G, and WPCI810G Wireless LAN products are wireless network products that uses Direct Sequence Spread
Spectrum (DSSS) radio technology. This product is designed to be inter-operable with any other wireless DSSS type product that complies with:
•
The IEEE 802.11 Standard on Wireless LANs (Revision B), as defined and approved by the Institute of Electrical Electronics Engineers.
•
The Wireless Fidelity (WiFi) certification as defined by the Wireless Ethernet Compatibility Alliance (WECA).
Wireless LAN and your Health
The WR850G, WE800G, WA840G, WN825G, and WPCI810G, like other radio devices, emits radio frequency electromagnetic energy, but operates within the
guidelines found in radio frequency safety standards and recommendations.
Restrictions on Use of Wireless Devices
In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the
organization. For example, these situations may include:
•
Using wireless equipment on board an airplane.
•
Using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful.
If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment (such as airports), you are encouraged to
ask for authorization to use the device prior to turning on the equipment.
The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the
substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of interference caused by such unauthorized
modification, substitution, or attachment is the responsibility of the user.
The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to
comply with these guidelines.
FCC Certification
The WR850G, WE800G, WA840G, WN825G, and WPCI810G contains a radio transmitter and accordingly has
been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a
radio transmitter are labeled with FCC ID and the FCC logo.
Caution: Exposure to Radio Frequency Radiation. The antennas used for this transmitter must be installed to provide a separation
distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure
compliance
compliance.
Canada - Industry Canada (IC)
The wireless radio of this device complies with RSS 210 ans RSS 102 of Industry Canada.
This Class B digitral device complies with Canadian ICES-003 (NMB-003).
Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada
Copyright © 2003 by Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as
translation, transformation or adaptation) without written permission from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to
provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including,
but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in
the product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft Windows screen shots are used by
permission of Microsoft Corporation. All other product or service names are the property of their respective owners. © Motorola, Inc. 2003
Contents
Section 1:Overview _______________________ 1-1
Features ................................................................................................................ 1-2
Understanding your User Guide ......................................................................... 1-3
Box Contents ........................................................................................................ 1-4
Understanding Functions .................................................................................... 1-4
Router .................................................................................................................1-4
TCP/IP.................................................................................................................1-5
Static IP Address...........................................................................................................1-5
Dynamic IP Address......................................................................................................1-5
DHCP Server ......................................................................................................1-5
Simple Home Network Diagram .......................................................................... 1-6
Wireless Connections .......................................................................................... 1-6
Wireless Range...................................................................................................1-7
Recommended Wireless Environment ................................................................1-7
Router Physical Description................................................................................ 1-8
Back of Router ....................................................................................................1-8
Front of Router ....................................................................................................1-9
LED Description ................................................................................................1-10
Section 2:Installation______________________ 2-1
Hardware Setup .................................................................................................... 2-1
Antenna Installation.............................................................................................2-1
Router Physical Installation .................................................................................2-1
Horizontal Installation ....................................................................................................2-2
Vertical Installation ........................................................................................................2-2
Wall Mount Installation ..................................................................................................2-3
Electrical Connection to Router...........................................................................2-6
Easy Software Setup ............................................................................................ 2-6
Manual Software Setup ........................................................................................ 2-6
Wired Connection to Router ................................................................................2-7
Wireless Connection to Router............................................................................2-8
Configure Your Computers.................................................................................. 2-9
Configuring Windows 98SE and ME .................................................................2-10
Configuring Windows 2000 ...............................................................................2-11
Configuring Windows XP...................................................................................2-13
Configure Your Wireless Security Settings...................................................... 2-16
Logging In .........................................................................................................2-16
Wireless Security Setup ....................................................................................2-17
Configure Your Basic Internet Settings............................................................ 2-17
DHCP Configuration..........................................................................................2-18
PPPoE...............................................................................................................2-18
Static IP.............................................................................................................2-18
PPTP.................................................................................................................2-19
CONTENTS
CONTENTS
Section 3:Configuration ___________________ 3-1
Using the Configuration Utility.............................................................................3-1
Logging In ...........................................................................................................3-1
Navigation ...........................................................................................................3-2
Help, Restart, and Logout ...................................................................................3-2
Configuring Internet Settings...............................................................................3-3
Internet - Basic ....................................................................................................3-3
Internet - Advanced.............................................................................................3-7
Internet - Network Diagnostic..............................................................................3-8
Configuring Wireless Network Settings ..............................................................3-9
Wireless - Basic ..................................................................................................3-9
Wireless - Security ............................................................................................3-11
Wireless - Site Monitor ......................................................................................3-18
Wireless - Advanced .........................................................................................3-19
Configuring Parental Control Settings ..............................................................3-22
Parental Control - Content Policy ......................................................................3-23
Parental Control - URL Log...............................................................................3-25
Configuring Networking Settings ......................................................................3-26
Networking - DHCP Server ...............................................................................3-27
Networking - DNS Proxy ...................................................................................3-29
Networking - Routing.........................................................................................3-30
Networking - DDNS Settings.............................................................................3-31
Networking - NAT..............................................................................................3-33
Networking - Port Trigger ..................................................................................3-34
Networking - Virtual Server ...............................................................................3-35
Networking - Firewall.........................................................................................3-36
Configuring Control Panel Settings...................................................................3-38
Control Panel - Device Security ........................................................................3-38
Control Panel - Firmware Update......................................................................3-39
Control Panel - Configuration Data ...................................................................3-40
Control Panel - Time .........................................................................................3-41
Control Panel - UPnP........................................................................................3-42
Control Panel - Event Log .................................................................................3-42
Section 4:Troubleshooting _________________ 4-1
Contact Us ..........................................................................................................4-1
Hardware Solutions...............................................................................................4-1
My computer is experiencing difficulty in connecting to the router. ...............................4-2
My broadband modem already uses a built-in router. ...................................................4-2
Software Solutions................................................................................................4-3
I would like to test to see if my Internet connection is alive. ..........................................4-3
I cannot access the Configuration Utility for the router..................................................4-4
Section 5:Glossary _______________________ 5-1
II
CONTENTS
Section 1:Overview
Congratulations on purchasing the Motorola WR850G Wireless
Broadband Router. With this router you have entered the world of
freedom and independence – freedom from wires and the
independence to communicate wherever YOU choose.
The WR850G is built with both the popular 802.11b wireless standard
and the new nearly 5-times-faster 802.11g standard, providing you
the ultimate in flexibility and speed. With Wi-Fi® Protected Access
(WPA) included, your wireless connections are robust and secure,
giving you the security to communicate without fear that your signal
might be compromised.
Upgradeable firmware keeps the router’s control software up-to-date.
The WR850G captures the latest technology in a package that stays
current, protects your home network, and provides you easy home
network management.
Wireless Broadband Router WR850G
SECTION 1, OVERVIEW
1-1
SECTION 1
OVERVIEW
Your wireless router is really several products built into one unit:
Wireless Access Point
4-port Full Duplex 10/100 Ethernet Switch and Router
Firewall and NAT protection
Wireless Access Point
Connects your router to your laptop wirelessly and allows you to
roam unfettered. Using the 802.11g and 802.11b standards
ensures compliance now and into the future. WPA ensures that
your laptop communicates with your router without fear of
hackers listening in.
4-port Full Duplex 10/100 Ethernet Switch and Router
Enables connection of up to 4 PCs directly, or using optional
Motorola Home Networking Wireless products extends your
network. The routing function enables each of your networked
PCs to share a broadband Internet (cable, DSL, or other)
connection.
Firewall and NAT Protection
Protection against Internet intruders is crucial. Of course, the
product also supports Virtual Private Network (VPN) connections
through the firewall, allowing you the freedom to connect when
you need it.
Also supported are the WEP (Wired Equivalent Privacy) and MAC
address filtering protocols, giving you the choice to share your
Internet connection with only those whom you designate.
Your Motorola Wireless Broadband Router WR850G protects and
connects you by sharing your files, Internet connection, printers and
multi-player games, all in one great unit.
Features
The WR850G has the following features:
1-2
CD-ROM based Installation Wizard to provide easy installation
Web-based configuration of features using any web browser
Wireless security using WPA, 802.1X Authentication, and
Advanced Encryption Standard (AES)
Compatibility with both 802.11g and 802.11b standards
Wireless Distribution System (WDS) mode supporting
peer-to-peer communication with other WR850G or WA840G
units
Firmware upgrade to stay current with latest specifications
Firewall protection with NAT translation, IP and MAC address
filtering
SECTION 1, OVERVIEW
OVERVIEW
SECTION 1
A built-in DHCP server to easily configure a private Local Area
Network (LAN)
Virtual Private Network (VPN) pass-through allowing remote
connection with your corporate network
Understanding your User Guide
The User Guide is subdivided into the following sections:
Overview
Provides a general introduction for using your
product, the type of technology used, and
recommended practices for using it.
Installation
It is assumed that you will use the Installation
Wizard on the CD-ROM to setup your unit. If not,
then refer to this section for details on getting your
unit up and running.
Once you have completed this section, your unit
will be active and ready to work.
Configuration
Provides descriptive details for using the
Configuration Utility to manage your unit.
Glossary
List of terms and acronyms
SECTION 1, OVERVIEW
1-3
SECTION 1
OVERVIEW
Box Contents
Your box contains the following:
Antenna
Ethernet
Cable
CD-ROM
Base Station Stand
WR850G
Power
Adapter
Power
Cord
Quick Start
Guide
Understanding Functions
The various technologies and features utilized by your wireless router
require some explanation so you can make the correct choices when
configuring your wireless router.
Router
Routers connect two networks together, or in your case, your home
network with the Internet (which can be thought of as a very large
network). Routers provide bandwidth security by keeping data out of
your home network where it does not belong.
The router’s Firewall inspects each packet of data as it flows through
the port before delivering it to the appropriate PC. Network Address
Translation (NAT) translates one set of IP addresses, usually private,
to another set, usually public. This is how your network remains
protected and private on the Internet.
1-4
SECTION 1, OVERVIEW
OVERVIEW
SECTION 1
TCP/IP
Transmission Control Protocol/Internet Protocol (TCP/IP) comprises
the backbone of the Internet. IP moves packets of data between
nodes while TCP verifies delivery from client to server. Every device
you hook up to your wireless router identifies itself with an IP
address. You are able to assign devices on your network with either
a static or dynamically assigned IP address.
Static IP Address
A static IP address is a fixed address that is assigned manually to a
device on the network. Static IP addresses must be unique and
cannot be shared, therefore they are used in situations where the
address should never change, like print servers or PC servers.
If using your wireless router to share an Internet connection, your
Internet Service Provider (ISP) might have assigned you a static IP
address, which you will use when configuring your router. See more
information in Configuration.
Dynamic IP Address
A dynamic IP address is a temporary IP number, dynamically or
randomly generated by a DHCP server. The address lasts only as
long as the server allots, usually in the space of a day or two. When
the IP address expires, the client is automatically reassigned a new
IP address, ensuring smooth communication.
If using your wireless router to share an Internet connection, your ISP
might have assigned you a dynamic IP address, which you use when
configuring your router. See more information in Configuration.
DHCP Server
A Dynamic Host Configuration Protocol (DHCP) Server assigns IP
addresses to clients connected to the router. Client is the general
term used to describe any wireless device that can connect with your
unit. The client (PC, gaming device, etc.) is automatically assigned
an IP address every time a wireless device is added to your network,
freeing you from manually assigning IP addresses.
SECTION 1, OVERVIEW
1-5
SECTION 1
OVERVIEW
Simple Home Network Diagram
Your wireless router serves as the centerpiece of your network,
allowing you to share files, printers, and the Internet connection. A
sample Local Area Network (LAN) is shown below:
The Internet communicates with the modem which in turn
communicates with the router. The router acts as the gateway to your
network, sending information to whichever device asks for
information, be it from requests for Internet access to file sharing to
multiplayer games. The router controls the information for your
network, intelligently routing the information to its required destination
while at the same time protecting your network from the public
domain.
Wireless Connections
Your wireless router uses a radio transmission technology defined by
the Institute of Electrical and Electronics Engineers (IEEE) called
802.11 Wireless Fidelity (Wi-Fi). This standard is subdivided into
distinct categories of speed and the frequency spectrum used,
designated by the lower case letter after the standard.
For example, your router supports both the ‘b’ and ‘g’ specifications.
The 802.11b specification transmits data rates up to 11 Mbps while
the 802.11g specification transmits data rates up to 54 Mbps. These
are theoretical standards so your performance may vary. The radio
waves radiate out in a donut-shaped pattern. The waves travel
through walls and floors, but transmission power and distance are
affected. The theoretical distance limit is 1,000 feet (305 meters), but
actual throughput and distance varies.
Both standards operate in the 2.4 GHz range, meaning other
electrical appliances also might interfere with the router – televisions,
radios, microwave ovens, or 2.4 GHz cordless telephones. Therefore,
positioning your router where it encounters the least interference
helps maintain a better connection.
1-6
SECTION 1, OVERVIEW
OVERVIEW
SECTION 1
Wireless Range
The following lists the expected wireless range of the unit. This table
is only a guide and coverage varies due to local conditions.
Data Rate
Open Area
Closed Area
54 Mbps
Up to 100 ft (30m)
Up to 60 ft (18m)
11 Mbps
Up to 900 feet (275 m)
Up to 160 feet (49 m)
5.5 Mbps
Up to 1300 feet (396 m)
Up to 200 feet (61 m)
2 or 1 Mbps
Up to 1500 feet (457 m)
Up to 300 feet (91 m)
Recommended Wireless Environment
The following information helps you achieve the best wireless
performance:
Placing your base station in the physical center of your network is
the best location because the antenna sends out the signal in all
directions.
Placing the unit in a higher location, such as on top of a cabinet,
helps disperse the signal cleanly, especially to receiving locations
on upper stories.
Direct line of sight achieves better performance, but obviously this
is not always achievable.
Try to avoid placing the unit next to large solid objects like
computer cases, monitors, walls, fireplaces, etc. This helps the
signal penetrate more cleanly.
Other wireless devices like televisions, radios, microwaves, and
2.4 GHz cordless telephones can interfere with the signal. Keep
these devices away from the unit.
Mirrors, especially silver-coated, can reduce transmission
performance.
SECTION 1, OVERVIEW
1-7
SECTION 1
OVERVIEW
Router Physical Description
The following sections describe the physical characteristics of your
unit.
Back of Router
The following illustration shows the WR850G back panel:
Reset
LAN
Power
WAN
Antenna
Feature
Description
Power
The receptacle where you plug in the power
adapter.
Reset
Button
A dual-function button. It either resets your unit
or resets the unit to the default login settings.
If the router is experiencing trouble connecting
to the Internet, briefly press and release the
Reset button to reset the router. This retains the
router’s configuration information.
To reset the unit to the factory defaults, press
and hold the Reset button for more than 5
seconds. This clears the router’s user settings,
including User ID, Password, IP Address, and
Subnet mask. Refer to the Configuration section
for re-configuring the router.
1-8
SECTION 1, OVERVIEW
OVERVIEW
SECTION 1
Feature
Description
LAN
Ports 1-4
These four ports can connect your LAN with
Ethernet cables. This enables communication
among clients, such as PCs or print servers, on
the network. The LAN ports support either
10-BASE-T or 100-BASE-T transmission
speeds as well as straight-through and
crossover Ethernet cables.
Any of these four ports can also serve as an
uplink port to other network devices, such as
another router or switch, enabling you to extend
your network.
WAN
Connect your modem to your router using this
port with your supplied Ethernet cable. This is
the only port you can use for this procedure.
This enables your router to access the Internet.
The port supports 10/100 Mbps as well as
straight-through and crossover Ethernet cables.
Antenna
The antenna used for wireless connections. You
are able to rotate the antenna to gain the best
signal reception.
Front of Router
The following illustration shows the WR850G front panel:
ire
le
ss
od
em
Local Network
er
Po
The LEDs of the router indicate its operational status.
SECTION 1, OVERVIEW
1-9
SECTION 1
OVERVIEW
LED Description
The underlined items represent network activity.
LED
1 Power
Condition
Color
Status
ON
Green
The device is powered on and operating normally.
Blinking
Green
Firmware update is in progress.
Blinking/OFF Red
2 Modem
3 Wireless
4 LAN (x4)
1-10
The power LED turns RED as soon as the reset
button is depressed. If the reset button is held down
for more than 5 seconds, the LED starts to blink
and the router’s default user name, password,
private LAN IP address, and private subnet mask
address will be restored. The LED then turns off
until the reset button is released. The power LED
keeps blinking RED if the firmware is corrupted,
indicating the firmware needs to be restored.
OFF
None
No external Ethernet device has been attached and
detected. The Ethernet link is down.
ON
Red
The WAN interface has been disabled by the
firmware.
Blinking
Red
The WAN connection has lost IP connectivity with
its default gateway even though the Ethernet link is
still up. Or the WAN connection repair procedure is
still in progress.
ON/Blinking
Amber 10BaseT link detected/active traffic present.
ON/Blinking
Green
100BaseT link detected/active traffic present.
OFF
None
No mobile station or Access Point has associated
with this device.
ON
Red
The wireless interface has been disabled by the
firmware.
ON/Blinking
Amber 802.11b connection exists in this wireless
domain/active traffic present.
ON/Blinking
Green
802.11g connection exists in this wireless
domain/active traffic present.
OFF
None
No external Ethernet device has been attached and
detected. The Ethernet link is down.
ON/Blinking
Amber 10BaseT link detected/active traffic present.
ON/Blinking
Green
100BaseT link detected/active traffic present.
SECTION 1, OVERVIEW
Section 2:Installation
To get your network up and running:
Setup your hardware.
Insert the CD-ROM for Product Setup. Follow the prompts.
If you prefer to setup the router’s software manually, refer to the
Manual Software Setup found later in this section.
The following sections provide detailed instructions for completing
these tasks.
Hardware Setup
Hardware setup includes:
Antenna Installation: connecting the antenna to the unit.
Physical Installation: where you physically place your unit.
Electrical Connection: how to connect the power cord.
Antenna Installation
When shipped, the antenna is separate from the main unit. You are
required to attach the antenna to the main unit.
Take the bottom of the antenna and locate, on the right backside
of the unit, the threaded knob.
Screw the antenna connector clockwise on to the threaded knob
until firmly seated. Do not overtighten.
Router Physical Installation
You can install the router in various physical orientations –
horizontally, vertically, or hung on the wall. Your own needs
determine the best placement.
SECTION 2, INSTALLATION
2-1
SECTION 2
INSTALLATION
Horizontal Installation
Place the router in the desired location and follow the procedures
below for connecting and configuring the unit.
Vertical Installation
2-2
To use the router in a vertical position, insert the router into the
supplied base. Ensure that the antenna’s location is on top. The
router’s foot slides snugly into a notch in the base to keep the unit
stable.
Follow the installation procedures for connecting and configuring
the unit.
SECTION 2, INSTALLATION
INSTALLATION
SECTION 2
Wall Mount Installation
If you mount the router on the wall, you must:
Locate the unit as specified by the local or national codes
governing residential or business communications services.
Follow all local standards for installing a network interface
unit/network interface device (NIU/NID).
If possible, mount the router to concrete, masonry, a wooden stud, or
other very solid wall material. Use anchors if necessary; for example
if you must mount the unit on drywall.
To mount your router on the wall:
Print the Wall Mounting Template:
5.1”
[129.5mm]
The illustration is drawn at a one-to-one scale, which means that
when printed, it provides the exact dimensions required to mount
the unit.
SECTION 2, INSTALLATION
2-3
SECTION 2
INSTALLATION
Click the Print icon or choose Print from the File menu to display
the Print dialog box:
Be sure you print the template at 100% scale and that Fit to page is
not checked in the Print dialog box.
Click OK.
Measure the printed template with a ruler to ensure that it is the
correct size.
Use a center punch to mark the center of the holes on the wall.
On the wall, locate the marks for the mounting holes you just
made.
WARNING!
Before drilling holes, check the structure for potential
damage to water, gas, or electric lines.
2-4
Drill the holes to a depth of at least 3.8 cm (1½ inches).
If necessary, seat an anchor in each hole. Use M5 x 38 mm (#1016 x 11/2 inch) screws with a flat underside and maximum screw
head diameter of 10.5 mm to mount the router.
SECTION 2, INSTALLATION
INSTALLATION
SECTION 2
Using a screwdriver, turn each screw until part of it protrudes
from the wall, as shown:
There must be 4.0 mm (.16 inches) between the wall and the
underside of the screw head.
The maximum distance from the wall to the top of the screw
head is 7.6 mm (.3 in).
7.6 mm (.3 inches)
maximum
10.5 mm (.4 inches)
maximum
4.0 mm
10 Remove the two plastic feet, nearest to the LED panel, from the
bottom of the router to uncover the keyholes.
11 Place the router so the keyholes are above the mounting screws.
12 Slide the router down until it stops against the top of the keyhole
opening.
13 Follow the installation procedures for connecting and configuring
the unit.
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2-5
SECTION 2
INSTALLATION
Electrical Connection to Router
Your router does not have an On/Off power switch and therefore will
only be powered on by plugging in the power adapter:
Reset
Power
LAN
To power
supply
Connect the power adapter to the router’s Power port, found on
the back of the unit.
Then plug the power adapter into a grounded and surge
protected power outlet.
The Power LED on the front panel lights green when
connected properly.
Easy Software Setup
Run the Installation Wizard program from the supplied CD-ROM to
quickly setup your network. Once your network is up and running,
refer to Section 3:Configuration for advanced configuration.
Manual Software Setup
If you’d prefer to manually setup your network, use this section to
configure it. This section details the physical connection of the router
to your network as well as the configuration needed by your PC.
To set up your wireless network:
2-6
Physically connect and power on the router
Configure your PCs
Enter Wireless Security settings
SECTION 2, INSTALLATION
INSTALLATION
SECTION 2
If you don’t want to use the Installation Wizard from the CD-ROM,
follow the instructions below. For advanced configurations, refer to
Section 3:Configuration.
Wired Connection to Router
ETHERNET
USB
CABLE
CUSTOMERS/N:BCDFGHJKLMNP
S/N: PPPPMMYJJJSSSSSCAABBCCCC
HFCMACID: ABCDEF012345
USB CPE MAC ID:ABDCEF012345
Reset
+12VDC
Power
LAN
WAN
Antenna
If you are connecting your PC with an Ethernet cable to the router,
your PC must be installed first with an Ethernet adapter.
You need two Ethernet cables for this procedure, one cable to connect the router to
the modem and one cable to connect a PC to the router.
If you have been running broadband to a single computer before,
unplug the Ethernet cable (that runs between your modem and
PC) from the back of your PC and plug it into the port labeled
WAN on the back of your router.
If you have not been running broadband to a single computer,
take one end of an Ethernet cable and plug it into the WAN port.
The WAN port is the only port that works for your connection from
the modem to the router.
Take the other end of the same cable and plug it into your cable
or DSL modem. You have now connected the router to the
modem. It may be necessary to restart your cable or DSL modem
after making this connection.
To connect the PC to the router, use a different Ethernet cable
and plug it into your Ethernet port on your PC.
Use the other end of the same cable and plug it into one of the
LAN ports on your router. You have now connected your PC to
the router.
To connect more devices, repeat steps 4 and 5.
To configure the router, refer to Section 3: Configuration.
SECTION 2, INSTALLATION
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SECTION 2
INSTALLATION
Wireless Connection to Router
WARNING!
Initial configuration of the router with a wireless
connection is NOT secure and is not recommended by
Motorola. If at all possible, for an initial configuration, use
an Ethernet cable to connect to the router.
If you are connecting your client (most likely a PC) wirelessly to the
router, you can use the Motorola WPCI810G, a wireless PCI card for
your desktop PC. If you have a laptop, the Motorola WN825G
wireless PC card provides access.
Note:
The WN825G/WPCI810G is not supported under Windows 95, 98, nor NT.
To connect the router to the modem, you need at least one Ethernet cable.
ETHERNET
USB
CABLE
CUSTOMER S/N:BCDFGHJKLMNP
S/N: PPPPMMYJJJSSSSSCAABBCCCC
HFC MAC ID: ABCDEF012345
USB CPE MAC ID:ABDCEF012345
Reset
+12VDC
2-8
Power
LAN
WAN
Antenna
If you have been running broadband to a single computer before,
unplug the cable, that runs between your modem and PC, and
plug it into the port labeled WAN on the back of your router.
Otherwise, take one end of an Ethernet cable and plug it into the
WAN port. The WAN port is the only port that works for your
connection from the modem to the router.
If the same cable isn’t plugged in already, take the other end of
the cable and plug it into your cable or DSL modem. You have
now connected the router to the modem. It may be necessary to
restart your cable or DSL modem after making this connection.
SECTION 2, INSTALLATION
INSTALLATION
SECTION 2
To connect the PC to the router through a wireless connection,
ensure the PC’s wireless adapter SSID (Service Set Identifier) is
set to the router’s default setting of motorola appended with the
last 3 characters of the Wireless MAC address (an example
SSID: motorola 345) and that no encryption is enabled.
MODEL WR850G
INPUT VOLTAGE: +5VDC, 2A
FCC ID: F2NWR850G
PART NUMBER: AAAAAA-BBB-CC
S/N: PPPPMMYJJJSSSSSCAABBCCCC
MODEL: WR850G
Tested To Comply
With FCC Standards
FOR HOME OR OFF ICE USE
WIRELESS MAC: AB CD EF 01 23 45
WAN MAC: AB CD EF 01 23 45
MADE IN TAIWAN
MODEL WR850G
INPUT VOLTAGE: +5VDC, 2A
FCC ID: F2NWR850G
PART NUMBER: AAAAAA-BBB-CC
S/N: PPPPMMYJJJSSSSSCAABBCCCC
MODEL: WR850G
Tested To Comply
With FCC Standards
FOR HOME OR OFFICE USE
WIRELESS MAC: AB CD EF 01 23 45
Wireless MAC address
WAN MAC: AB CD EF 01 23 45
MADE IN TAIWAN
Refer to your device’s documentation for instructions on how to
activate these settings.
To configure the router, refer to Section 3:Configuration.
You have now completed the hardware installation. The next section,
Configure Your Computers, steps you through the various
configuration options needed for your PCs.
Configure Your Computers
Each computer that is going to be part of your network needs to “talk”
to the router. To do this, you may need to configure each PC’s
network setting to automatically obtain an IP address. This section
includes information on configuring computers with the following
operating systems:
Windows 98SE
Windows ME
Windows 2000
Windows XP
Determine the operating system for each computer you are including
in your wireless network and follow the steps to configure the network
settings for that PC.
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SECTION 2
INSTALLATION
Configuring Windows 98SE and ME
2-10
Click Start.
Select Settings > Control Panel.
Double-click Network. The Network window is displayed:
On the configuration tab, select the TCP/IP line the for the
appropriate Ethernet adapter. There might be multiple adapters
installed – choose only the one that is configured for your
adapter. In the example above, a 3Com Ethernet adapter card is
installed and is the appropriate choice for this example.
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SECTION 2
Click Properties. The TCP/IP Properties window is displayed:
Windows 98SE
Windows ME
Click the IP address tab.
Select Obtain an IP address automatically.
Click OK.
Click the Gateway tab and check to make sure that the Installed
Gateway field is blank.
10 Click OK twice. Windows might ask for the Windows installation
disk. First check to see if the installation files are installed at
c:\windows\options\cabs. Otherwise, install your Windows CD
and follow the prompts.
11 Restart your computer to save your settings.
12 Proceed to the Configure Your Wireless Settings section to set up
the security settings.
Configuring Windows 2000
Click Start.
Select Settings.
Select Control Panel.
Double-click Network and Dial-Up Connections.
SECTION 2, INSTALLATION
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SECTION 2
2-12
INSTALLATION
Double-click Local Area Connection.
Click the Properties button.
Ensure the box next to Internet Protocol (TCP/IP) is selected.
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INSTALLATION
SECTION 2
Click to highlight Internet Protocol (TCP/IP) and click the
Properties button.
Select Obtain an IP address automatically. Click OK twice to
exit and save your settings.
10 Restart your computer to save your settings.
11 Proceed to the Configure Your Wireless Settings section to set up
the security settings.
Configuring Windows XP
This configuration assumes you have retained the default interface
for Windows XP. If you are running the ‘Classic’ interface, please
follow the instructions for Windows 2000.
Click Start.
Select Settings.
Select Control Panel.
Double-click Network and Dial-Up Connections.
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SECTION 2
2-14
INSTALLATION
Double-click Local Area Connection.
Click the Properties button.
Ensure the box next to Internet Protocol (TCP/IP) is selected.
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INSTALLATION
SECTION 2
Click to highlight Internet Protocol (TCP/IP) and click the
Properties button.
Click Obtain an IP address automatically. Click OK twice to exit
and save your settings.
10 Proceed to the Configure Your Wireless Settings section to set up
the security settings.
SECTION 2, INSTALLATION
2-15
SECTION 2
INSTALLATION
Configure Your Wireless Security Settings
Your router requires adjustments to ensure that all security settings
are enabled before you communicate securely with your computer.
Failure to configure these settings properly could compromise your
network to wireless hackers.
Logging In
If at all possible, connect your computer to the router using an
Ethernet cable and not wirelessly. If you log into the router wirelessly
for the first time, someone could be snooping and see the changes
you make to passwords, thereby compromising your security. After
you have configured the security settings, then wirelessly connecting
to your router is safe.
Once the router is connected, open your web browser. Enter into
the URL field http://192.168.10.1 (the router’s default IP address)
and press the Enter key.
The login screen appears.
Enter the User ID. The default factory setting is “admin”, without
the quotation marks.
Enter the Password. The default factory setting is “motorola”,
without the quotation marks.
Once you have logged in, for security reasons you should change the User ID
and Password. See below.
2-16
Click Log In to enter the Router’s Web-based Configuration
Utility.
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SECTION 2
Wireless Security Setup
To setup the correct security protocols for your router:
Click Control Panel > Device Security.
In the Login User ID field, enter the desired User ID. For strong
security, select an ID that contains multiple case-sensitive
characters as well as numbers. It cannot be longer than 64 bytes.
In the Login Password field, enter the desired Login Password.
For strong security, select an ID that contains multiple casesensitive characters as well as numbers and symbols like “_ + )”.
It cannot be longer than 64 bytes.
Re-enter the same Password.
Click Apply.
Once the settings have been accepted, click Restart and log
back into the Configuration Utility using your new User ID and
Password.
Navigate to Wireless > Basic.
Change the SSID to a user-friendly name and click Apply.
Navigate to Wireless > Security.
10 Select WPA-PSK from the ESS Authentication Mode options.
11 Select AES from ESS Encryption Status options.
12 Click Apply and click Restart again. Your wireless security
configuration is now complete.
Configure Your Basic Internet Settings
The following settings illustrate how to configure your router for
accessing the Internet. Detailed descriptions for using the web-based
utility follow this section.
Log into the router’s Configuration Utility. You are presented with
the Internet > Basic screen.
Starting at the Basic screen, select the Connection Mode your
ISP has indicated you need to use. Based on which connection
type you select, different areas become inaccessible, leaving only
the appropriate fields to fill in the necessary information.
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2-17
SECTION 2
INSTALLATION
DHCP Configuration
The default setting for the router, DHCP is most commonly used for
cable modem connections. There is no configuration necessary for
this setting because the ISP automatically supplies the information.
Your ISP informs you if this is the connection to use.
Verify that Cable Modem (DHCP) is selected.
Click Apply to save the setting.
PPPoE
PPPoE (Point-to-Point Protocol over Ethernet) setting is most
commonly used for DSL modem connections. Your ISP informs you if
this is the connection to use.
From Connection Mode, select DSL Modem (PPPoE).
In the PPP User Name field, enter the PPP User Name supplied
by your ISP.
In the PPP Password field, enter the PPP Password supplied by
your ISP.
Optionally, you might have to enter the PPP Service Name into
this field. Enter the information supplied by your ISP.
Click Apply to save the setting, or, if you want to start over, click
Clear.
Static IP
If you are required to use a permanent IP address for connecting to
the Internet, then select Static Assigned. Your ISP informs you if
this is the connection to use.
2-18
From Connection Mode, select Static Assigned.
In the IP address field, enter the IP address supplied by your
ISP.
In the Subnet Mask field, enter the Subnet Mask supplied by
your ISP.
In the Default Gateway field, enter the values supplied by your
ISP.
In the Primary DNS field, enter the values supplied by your ISP. If
necessary, enter secondary or tertiary DNS values into the
Secondary or Tertiary DNS fields.
Click Apply to save the setting, or, if you wish to start over, click
Clear.
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INSTALLATION
SECTION 2
PPTP
Point to Point Tunneling Protocol (PPTP) is a service commonly
found in Europe.
From Connection Mode, select PPTP.
In the PPP User Name field, enter the PPP User Name supplied
by your ISP.
In the PPP Password field, enter the PPP Password supplied by
your ISP.
In the PPTP Client IP field, enter the PPTP Client IP address
supplied by your ISP.
In the PPTP Server IP field, enter the PPTP Server IP address
supplied by your ISP.
Click Apply to save the setting, or, if you wish to start over, click
Clear.
SECTION 2, INSTALLATION
2-19
Section 3:Configuration
You can use the information in this section to modify the router’s
settings. For example you can customize features for your home
network, change settings such as your user name or password, view
the status of the network, and more.
Using the Configuration Utility
Logging In
Once the router is connected, open your web browser. Enter into
the URL field the router’s IP address. The default is
http://192.168.10.1 (the router’s default IP address). Press the
Enter key.
The login screen appears.
Enter the User ID. The default factory setting is “admin”, without
the quotation marks.
Enter the Password. The default factory setting is “motorola”,
without the quotation marks.
Click Log In to enter the Router’s Web-based Configuration
Utility.
SECTION 3, CONFIGURATION
3-1
SECTION 3
CONFIGURATION
Navigation
Each of the following subsections provides descriptions for the
components of the router’s Configuration Utility – accessible from a
web browser. These sections include:
Internet
Wireless
Parental Control
Networking
Control Panel
To navigate, click on a major section and then the associated
subsection. For example, to adjust the time setting, click CONTROL
PANEL on the left, then the TIME tab at top on the right. The
Web-based Configuration Utility uses Javascript. Your web browser’s
Javascript needs to be enabled.
Help, Restart, and Logout
Click on the appropriate command to execute the action.
Help
If assistance is required in using the router, click on Help.
Restart
To restart your session with the Configuration Utility, click
Restart. If you see Restart flashing, the change you have
made requires that you restart the unit.
For convenience, it is recommended that you finish
all of your configuration changes and then restart the
unit.
Logout
3-2
To logout out of the router’s Configuration Utility, click on
Logout.
SECTION 3, CONFIGURATION
CONFIGURATION
SECTION 3
Configuring Internet Settings
These screens enable you to configure your Internet settings:
Basic
Advanced
Network Diagnostics
Internet - Basic
This is the first screen that appears when logging into the web-based
utility. It enables you to adjust a large variety of the basic settings for
configuring the router’s Internet options. To access the screen, click
Internet on the login screen.
Click Apply to save your settings or Cancel to cancel changes.
SECTION 3, CONFIGURATION
3-3
SECTION 3
CONFIGURATION
Field or Button
Description
WAN Interface
Provides the status of the router:
Active
Your WAN link is active.
Inactive
Your WAN link is not active.
Disabled The WAN interface has been
disabled. This can be altered on
the Internet > Advanced tab.
Connection
Mode
The router supports four connection modes:
! Cable Modem (DHCP)
! DSL Modem (PPPoE)
! Static Assigned
! PPTP
Select the appropriate connection method for
your ISP (Internet Service Provider).
Based on which connection type you select,
different areas are grayed out (become
inaccessible), leaving you only the appropriate
fields to fill in.
For details on each Connection Mode type, refer
to Section 2:Installation.
Connection
Repair
Provides connection repair information
depending on the connection mode selected.
For example, for DHCP, the router issues a
request for a new IP address from the ISP’s
DHCP server.
Connection
Status
Provides current information about the
connection status of the router.
Press the Refresh button to update the status of
the router.
3-4
SECTION 3, CONFIGURATION
CONFIGURATION
SECTION 3
Field or Button
Description
IP Address
The router’s IP Address used to connect to your
ISP. It is either automatically displayed or
manually entered from information provided by
your ISP.
For example, if DHCP is selected, this is the IP
Address that your router is currently using to
access the Internet. If using Static Assigned, then
you would enter the IP Address here.
Subnet Mask
Is either automatically displayed or manually
entered from information provided by your ISP.
Default Gateway
Is either automatically displayed or manually
entered from information provided by your ISP.
Obtain DNS
Server Address
Automatically
Select Yes to obtain the DNS information
automatically, or No to enter the information
manually.
Primary DNS
Is either automatically displayed or manually
entered from information provided by your ISP.
Secondary DNS
Is either automatically displayed or manually
entered from information provided by your ISP.
Tertiary DNS
Is either automatically displayed or manually
entered from information provided by your ISP.
Host Name
Is either automatically displayed or manually
entered from information provided by your ISP.
Domain Name
Is either automatically displayed or manually
entered from information provided by your ISP.
SECTION 3, CONFIGURATION
3-5
SECTION 3
CONFIGURATION
Field or Button
Description
PPP
Authentication
Available when PPPoE or PPTP is selected in
the Connection Mode. Check with your ISP for
the proper type of authentication to choose. The
default Auto.
3-6
PAP – Password Authentication Protocol
CHAP – Challenge Handshake Authentication
Protocol
Auto – The router will offer PAP, CHAP, or
None to the server, and the server will
determine which PPP Authentication to use.
None – No authentication used.
PPP User Name
Is either automatically displayed or manually
entered from information provided by your ISP.
PPP Password
Is either automatically displayed or manually
entered from information provided by your ISP.
PPP Password
Confirm
The same password as the PPP Password field.
PPP Service
Name
Is either automatically displayed or manually
entered from information provided by your ISP.
PPP Idle Timer
Click to enable PPP Idle Time.
PPP Idle
Timeout
The amount of time to elapse before the router
automatically breaks the connection to the
Internet. Enter amount of time necessary for PPP
Idle Timeout.
PPP Auto
Reconnect
Enables the router to automatically reconnect to
the Internet when the connection has been cut.
PPTP Client IP
Is either automatically displayed or manually
entered from information provided by your ISP.
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CONFIGURATION
SECTION 3
Field or Button
Description
PPTP Server IP
Is either automatically displayed or manually
entered from information provided by your ISP.
Internet - Advanced
This screen enables you to adjust additional Internet settings. To
access the screen, click Internet > Advanced.
Click Apply to save your settings or Cancel to cancel changes.
Field or Button
Description
WAN Interface
Select to enable the link to the Internet. By
disabling this feature, your connection to the
Internet is disconnected. The default is enabled.
Factory WAN
MAC Address
The default MAC address of the WAN port. A
MAC address is a 12-digit code assigned to a
unique piece of hardware for identification. You
can find the MAC address on the label on the
bottom of your unit.
Some ISPs require that you register the MAC
address of your PC’s network adapter.
SECTION 3, CONFIGURATION
3-7
SECTION 3
CONFIGURATION
Field or Button
Description
Cloned WAN
MAC Address
Your router has the ability to duplicate the MAC
address of your PC’s network adapter into the
router’s WAN MAC address. To avoid calling your
ISP and changing the MAC address that is
registered with the ISP, follow these instructions:
Click to Enable the displayed MAC address.
Enter a MAC address and click Apply.
Internet - Network Diagnostic
This screen helps you troubleshoot problems that might occur. To
access the screen, click Internet > Network Diagnostic.
3-8
Field or Button
Description
Ping
An Internet utility used to determine whether a
particular IP address is online by sending out a
packet (block of data) and waiting for a response.
Trace Route
An Internet utility that traces the route from the
client machine to the remote host being
contacted. It reports the IP addresses of all the
routers in between.
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CONFIGURATION
SECTION 3
Field or Button
Description
DNS Lookup
An Internet utility that discovers the IP address of
a website name. For example, if you enter
www.yahoo.com, a DNS server returns the IP
address of Yahoo.
All three utilities are initiated using the same method. Use the
following procedure for each:
Enter the Host Name or IP Address for which you require
information.
Click the Ping, Trace Route, or DNS Lookup button to activate
the utility. The results of your query are displayed.
Configuring Wireless Network Settings
The Wireless Network screens enable you to adjust settings for your
wireless connection. Refer to each subsection for further
descriptions. These include:
Basic
Security
Site Monitor
Advanced
Wireless - Basic
This screen enables you to setup your Service Set Identifier (SSID)
parameters for your network. The SSID is the name of your network
that is shared among all the devices in a wireless network. The SSID
must be identical on all of the devices in your wireless network. The
SSID is case-sensitive and must not exceed 32 alphanumeric
characters.
The default SSID is “motorola XXX”, where XXX are the last 3
characters of your Wireless MAC address, found on the label on the
bottom of the unit. It is strongly recommended that you change this to
a unique name.
To access the screen, click Wireless > Basic.
Click Apply to save your settings or Cancel to cancel changes.
SECTION 3, CONFIGURATION
3-9
SECTION 3
CONFIGURATION
Field or Button
Description
Network Name
(SSID)
Enter a Network Name (SSID) of no more than
32 alphanumeric characters. This SSID must be
entered on every wireless device on your
wireless network to communicate with the
router. The default SSID is “motorola XXX”,
where XXX are the last 3 characters of your
Wireless MAC address, found on the label on
the bottom of the unit.
Channel Number
Identifies the channel on which the router
communicates. Each wireless client must use
the same channel to enable communication.
This can only be altered from a PC that is wired
directly to the router, not wirelessly.
The default is Channel 11.
Operation Mode
Enables you to select the type of transmission
protocol your wireless network uses. The
default is 802.11b/g
The options are:
Wireless MAC
Address
3-10
Compatibility (802.11b/g)
Performance (802.11g only)
Legacy (802.11b only)
Displays the Wireless MAC address of the unit.
This is different that the WAN MAC address.
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CONFIGURATION
SECTION 3
Wireless - Security
This screen enables wireless security settings. Some fields activate
other options. Refer to the descriptions for details. To access the
screen, click Wireless > Security.
Click Apply to save your settings or Cancel to cancel changes.
Field
Description
SSID Broadcast
Service Set Identifier (SSID). Broadcasts the
SSID of the router to devices on your network.
This enables wireless clients, like a laptop, to
receive the router’s SSID. If you don’t want the
SSID to be broadcast, disable this feature. The
default is enabled.
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SECTION 3
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Field
Description
ESS
Authentication
Extended Service Set (ESS). Authentication
differs from Encryption in that you are
establishing either an open or secure
verification of communication with an AP. This
setting does not encrypt your transmission.
The options are:
Open
System
The Open System
Authentication method is
used, meaning no encryption
is used
Pre-Shared
Key (PSK)
The Pre-Shared Key (PSK)
authentication method is
used
WPA
Wi-Fi® Protected Access
(WPA) authentication
(802.1X) is used with an EAP
type
WPA-PSK
WPA authentication (802.1X)
is used with a pre-shared key
Select the option that best meets your needs.
For home users, WPA-PSK is the best choice
as it provides the strongest security without a
RADIUS server.
The default is Open System.
3-12
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SECTION 3
Field
Description
Encryption Status
Determines the type of security encryption
algorithms for the Key Index. This security
setting encrypts your wireless transmission.
None, WEP64, and WEP128 are available
only when Open System or Pre-Shared
KEY (PSK) is selected.
! TKIP and AES are available only when
WPA or WPA-PSK are selected.
The options are:
None
No security
WEP64
Wired Equivalent Privacy - 64-bit
strength (provides 4 Keys)
WEP128
Wired Equivalent Privacy 128-bit strength (provides 2
Keys)
TKIP
Temporal Key Integrity Protocol
- changes the temporal key often
(provides 1 Key)
AES
Advanced Encryption Standard
(provides 1 Key)
Select the option that best matches your needs.
Motorola recommends using AES (which
requires WPA or WPA-PSK selected) because
it provides the strongest security algorithm.
The default is None.
802.1X mode
Can only be enabled when the ESS
Authorization is set to Open or PSK and either
WEP64 or WEP128 is selected (see the
Encryption Status field). During the
Authentication process, the server verifies the
identity of the client attempting to connect to
the network. When WPA or WPA-PSK is
selected in the ESS Authentication field, this
option is automatically selected.
If not already enabled, select to activate this
feature. When enabled, Dynamic Key
generation occurs. That is, when the client
requests a key, this function dynamically
generates one.
The default is disabled.
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SECTION 3
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Field
Description
Key Input Method
Unavailable if WPA is selected. The options
are:
! Pass Phrase
! Hexadecimal
! ASCII
If you select either Pass Phrase or
Hexadecimal, in Key Content, the format of the
Key appears in a hexadecimal format.
If you are using other non-Motorola wireless
products and a security algorithm other than
WPA-PSK, you must enter your WEP keys
manually for the non-Motorola wireless
products.
Select the option that best matches your needs.
The default is Pass Phrase.
Pass Phrase
Enter the Pass Phrase to be used for Key
encryption. Remember this Pass Phrase so
that you can enter the same phrase for the
Motorola client devices on your wireless LAN.
You will use this Pass Phrase when using WPA
security with your client devices. Pass Phrase
must be between 8 and 63 characters.
Key Length
Only available when ESS mode is set to PSK
and the Encryption Status is set to None. The
option selected determines the strength of the
key.
There are two options:
! 128-bit
! 64-bit.
Select the option that best matches your needs.
3-14
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Field
Description
Key Index
There are up to 4 different Keys (1, 2, 3, or 4)
that can be selected, the amount determined by
what is selected in the ESS Authentication and
Encryption Status fields. You are selecting one
of the Key Content fields below. The Key
selected here must match between the router
and the client. For example, if you select Key 1
here you have to select Key 1 for the client.
Select the option that best matches your needs.
The default is 1.
Key Content
Key 1
Key 2
Key 3
Key 4
There are up to four fields available (Key 1 –
Key 4) that can be filled. The Key Content
format is selected in the Password Input
Format field.
For the key content, the phrase is
auto-generated by the password entered in the
Pass Phrase field. For non-Motorola clients,
you will use these Keys (and not Pass Phrase)
when using WEP for security.
If you have selected Hexadecimal or ASCII
formatting (in the Key Input Method field), you
can then enter your own Hexadecimal or ASCII
keys. If entering keys manually, this also
depends on whether WEP64 or WEP128 is
selected in the Encryption Status field.
For WEP64 keys, 5 case sensitive ASCII
characters are allowed or 10 hexadecimal
characters (using only characters 0-9 and
A-F).
! For WEP128 keys, 13 case sensitive ASCII
characters are allowed or 26 hexadecimal
characters (using only characters 0-9 and
A-F).
If entering a key manually, don’t leave a key
field blank or enter all 0’s. These are not secure
keys.
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Field
Description
Group Key
Renewal Interval
Only available if ESS Authentication is set to
WPA. This is the number of seconds that pass
until your router sends out a new group key.
Enter in the option that best matches your
needs.
The default is 300 seconds.
RADIUS Server
IP
RADIUS is an authentication and accounting
system used by many Internet Service
Providers (ISPs), which verify users.
RADIUS Server
Port Number
Either of the conditions need to exist:
Open System or WPA is selected, along
with either WEP64 or WEP128, and 802.1X
is enabled
! WPA is selected and TKIP or AES is
selected.
Enter the RADIUS Server IP and Port number.
The default RADIUS Port Number is 1812.
RADIUS Shared
Secret
A type of password that is entered twice for
confirmation.
RADIUS Shared
Secret
Confirmation
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Field
Description
Wireless MAC
Access Control
List
Enables you to control which PC has access to
your wireless network based upon their MAC
address. The default is disabled. The options
are:
Enable
Select to enable/disable the MAC
Access Control List (ACL). When
disabled, the MAC ACL is not
active and any wireless station is
allowed to communicate with the
wireless router.
Allow
Allows only the wireless devices in
the Access Control List (ACL) to
communicate with the wireless
router.
Deny
Denies wireless devices in the ACL
from communicating with the
wireless router.
To add a MAC address:
Check Enable.
Select Allow or Deny.
Enter a MAC address and click Add to
enter the address into the ACL.
To alter a MAC address, remove and
replace with the updated address.
After entering the MAC address(es), click
Apply to save.
To delete a MAC address:
Click into the MAC address you wish to
delete. Once activated, the field will change
color.
Click Remove to clear the address.
Click Apply to save.
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Wireless - Site Monitor
This screen displays information about wireless Access Points (AP)
and stations, and their associated information:
Station
Association
List
Identifies only those stations that are connected
to your wireless router.
Site Survey
Reveals information of other APs in the area.
To access the screen, click Wireless > Site Monitor.
Field
Description
Station Association List
MAC Address
Displays the MAC address of the client.
Host Name
Displays the name of the device attached.
Site Survey
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Scan
Click to search for more APs or clients.
SSID
Displays the SSID of the device found.
MAC address
Displays the MAC address of the device found.
Channel
Displays the channel upon which the device is
broadcasting.
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Field
Description
Signal Strength
Displays the Signal Strength of the device
found.
Wireless Mode
Displays which protocol is used, 802.11b or
802.11g.
Security
Displays the security protocol used.
Wireless - Advanced
This section enables you to turn on and off your wireless network and
adjust wireless parameters. Generally, the settings here should
remain at their default values.
To access screen, click Wireless > Advanced. Click Apply to save
your settings or Cancel to cancel changes.
Field
Description
Radio Interface
Enables you to turn on and off the wireless
feature. If you disable the radio interface, your
router continues to service your wired network.
The default is enabled.
Short Preamble
Improves the efficiency of a network's
throughput when transmitting special data such
as voice, VoIP (Voice-over IP) and streaming
video.
The default is disabled.
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Field
Description
RTS Threshold
The packet size at which an access point issues
a request to send (RTS). The range is 0 to 2347
bytes.
If you encounter inconsistent data flow, only
minor modifications are recommended. If
needed, enter a new value.
The default is 2347.
Fragmentation
Threshold
The size at which packets are fragmented and
transmitted a piece at a time instead of all at
once. The setting must be within the range of
256 to 2346 bytes.
If needed, enter a new value.
The default is 2346.
Beacon Period
The Beacon Period and Delivery Traffic
Indicator Maps (DTIM) work together to keep
power management in check. For example, if a
client does not receive a beacon within a certain
time period, it goes to sleep. This is why
lowering the beacon period and DTIM period
settings may keep sleepy clients awake.
However, DTIM and Beacon settings do use
additional bandwidth. So, setting them too low
can have an effect on WI-FI performance. On
the other hand, if no wireless clients use power
management, then increasing the DTIM and
Beacon settings may improve overall
throughput. Usually the default settings are fine.
A beacon is a packet broadcast by the AP to
keep the network synchronized. You are able to
set the Beacon Period value from 1 to 65535 in
Time Units (TU).
If needed, enter a new value and click Apply to
save the setting.
The default is 100.
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Field
Description
DTIM Period
You are able to set the Delivery Traffic Indicator
Maps (DTIM) period value from 1 to 255 in
multiples of Beacon Periods.
If needed, enter a new value and click Apply to
save the setting.
The default is 3.
Basic Rate Set
The router broadcasts different transmission
rates so clients know which transmission rate to
use to join the network. The default is Default.
The options are:
11g Protection
Mode
1 to 2
Mbps
The slowest speed available.
Default
Ensures compatibility with
802.11b or 802.11g devices
All
Ensures compatibility with all
devices.
Ensures that your wireless router does not
interfere with neighbor networks. 802.11b
networks cannot hear 802.11g networks, but
802.11g networks can hear 802.11b networks.
802.11g networks cause collisions on 802.11b
networks so the Protection Mode forces the
802.11g network to negotiate around the
802.11b network. The default is Auto.
The options are:
Disable
802.11g Protection Mode is
never used.
Auto
802.11g Protection Mode is used
if either an 802.11b client joins
the network or the AP detects an
802.11b network on the same
channel
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Field
Description
WDS Mode
Wireless Distribution System (WDS) enables
you to share and expand your network with
other wireless Access Points (AP). The WDS
fields, WDS Restrict Mode and WDS Restrict
MAC address, become active once WDS is
enabled.
When enabled, any AP can connect if using
your settings.
The default is disabled.
WDS Restrict
Mode
An activated WDS Restrict Mode enables you
to protect your network by assigning access in
the WDS Restrict MAC address field to only
those APs you designate in the field below.
The default is enabled.
WDS Restrict
MAC address
To restrict a MAC address, enter up to four AP
MAC addresses.
To edit or delete an entry, highlight the number
and perform the action.
Configuring Parental Control Settings
The settings described in this section enable you to tailor the type of
content you want to allow your router to access. You create a policy
that defines content access. Each policy can be associated with all
the PCs the router supports. For example, a “Kids Policy” could be
defined and assigned to all PCs that a child can access.
Also, a single policy can encompass multiple time schedules and
multiple periods that can be assigned to any given PC. For example,
a PC might be associated with a “Weekday Kids Policy” and a
“Weeknight Parent” policy.
Each policy uses a content filter keyword list, meaning any sites with
content containing these keywords are blocked. Each policy can also
use a URL list that contains URLs that are specifically denied or
allowed.
In this way, it is possible to explicitly block access to certain sites or
to create a “walled garden” in which access is only granted to a
select group of websites.
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The following screens are available in Parental Control:
Content Policy
URL Log
Parental Control - Content Policy
From this screen you are able to define up to ten Policies that define
what, when, and where the router accesses. Detailed directions for
creating a policy appears after the field descriptions.
To access the screen, click Parental Control > Content Filtering.
Steps for creating a Content Policy appear below the descriptions.
Click Apply to save your settings or Cancel to cancel changes.
Field
Description
Content Policy
Enables or disables the Content Policy feature.
The default is disabled.
Policy Number
Select the policy number.
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Field
Description
Policy Name
The name of the policy, up to 32 characters.
You can enter up to ten different policies, tied
to the Policy Number.
Allow URL
The URL that the recipient of the policy is able
to access. For example, a Kid Policy would be
able to access: www.kids.com. The initial entry
must end with a semicolon. Separate multiple
URLs with semicolons.
Deny URL
The URL that the recipient of the policy isn’t
able to access. For example, a Kid Policy
would not be able to access: www.xxx.com.
The initial entry must end with a semicolon.
Separate multiple URLs with semicolons.
URL Keyword
Enter the URL to which the policy will apply.
You can enter multiple URLs, separate by
semicolons.
Keyword Filter
Words that deny Internet access to the PC
whenever the PC encounters them. For
example, the word “cormorant” will deny the
PC access to www.audubon.org.
Schedule
The time of day that the policy is in effect.
MAC Filter
Select to enable the MAC Filter. This will use
the MAC addresses for filtering.
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You can enter multiple MAC addresses for
a single policy or multiple policies for a
single MAC address.
Manually enter a MAC address or click on
a Learned MAC address. Click Add to
enter it into the MAC Filter list.
To edit a MAC address, remove and add
the revised MAC address.
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Field
Description
Learned MAC
Addresses
The MAC addresses discovered on the LAN
appear here. Click Refresh to rediscover the
MAC addresses available on the LAN.
To create a policy, follow this procedure:
Enter a Name in the Policy Name field.
Decide if you want to Allow or Deny a URL. You can add more
than one URL, separated by semicolons. The initial entry must
end with a semicolon.
The following selections are optional for the policy:
Enter a Keyword filter.
Enable a time-based policy by enabling and selecting the
time/date options.
Select a MAC address to which the policy will apply. You can
easily select a MAC address by clicking one in the Learned
MAC Address table.
Click Apply to save the policy.
Parental Control - URL Log
This screen enables you to view URLs (web site addresses) that
have been accessed by PCs on your network. To access the screen,
click Parental Control > URL Log. Click Apply to save your settings
or Cancel to cancel changes. Click Refresh to update the list with
the latest URL Log.
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Field
Description
URL Log
Click to enable the feature.
URL Log Table
Refresh
Click to update the list with the latest URL Log.
Visited URL
The URL (website) that the PC has accessed.
LAN IP
The IP address of the machine on your
network (LAN or Wireless) that accessed the
Internet.
LAN MAC
Address
Displays the PC’s MAC address.
LAN Host Name
Displays the PC’s Host Name.
Time
Displays the time of access.
Service/Port
Number
Displays the Port number used for access.
Configuring Networking Settings
The Configuring Networking subsections describe the settings that
enable you to configure your router to work with your Local Area
Network (LAN). Generally use the default settings, as deeper
knowledge of computer networking is required when adjusting these
settings.
The following screens are available in Networking:
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DHCP Server
DNS Proxy
Routing
DDNS
NAT
Port Trigger
Virtual Server
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Firewall
Networking - DHCP Server
The Domain Host Control Protocol (DHCP) server automatically
assigns IP addresses to all the clients on your network, relieving you
of the responsibility for issuing separate IP addresses. It is highly
recommended that you administer your network using the DHCP
function. The PCs must be configured to “Obtain an IP Address
Automatically.” See the Installation section of this User Guide for
further details.
To access the screen, click Networking > DHCP Server. Click
Apply to save your settings or Cancel to cancel changes.
Field
Description
LAN MAC
Address
Displays the LAN MAC address of the router.
This field cannot be edited.
LAN Private IP
Enables you to create your own private IP
network.
Enter an IP address string that you will use for
your network. Because it is a private network,
your router gives you the ability to choose any
string you prefer.
The default is 192.168.10.1
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Field
Description
LAN Subnet Mask
Enables you to create your own Subnet Mask
for your network. The Subnet Mask determines
which portion of a destination LAN IP address
is the network portion and which portion is the
host portion.
Enter a Subnet Mask address that you will use
for your network.
The default is 255.255.255.0
Default Lease
Duration
Displays the Hours and Minutes of the default
lease duration. Enter in a new duration.
The default is 1 week.
LAN DHCP
Server
Enables or disables the DHCP server. You can
only run one DHCP server on your network.
The default is enabled.
Address Pool
Begins
Based on what is entered in the LAN Private IP
field, the number entered here is where the
router starts handing out IP numbers. So,
using the default IP address, the next number
provided would be 192.168.10.2.
The default is 2.
Address Pool Size
You are able to reserve up to 253 slots on your
DHCP server for potential clients. For example,
when using the router’s default IP of
192.168.10.1, then all numbers up to
192.168.10.254 are available for use.
If you want to make available every number,
enter 253.
The default is 50.
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Field
Description
Reserved Leases
The DHCP reserves a set IP addresses.
However, if you require a specific IP for a
specific device, such as a print server, follow
the directions below.
To reserve a lease:
1 Enter a new MAC Address.
2 Enter the reserved IP Address.
3 Click Add to reserve the lease.
To update or remove a lease, select it and then
click Edit or Remove.
Reserved IP
Address
Displays the current IP reservations along with
their associated MAC address.
Active Lease
Displays the current clients that the DHCP
server has assigned IP addresses. It displays
the Computer Name, along with their IP and
MAC address and the duration of its lease.
Click Refresh to obtain the latest list.
Networking - DNS Proxy
This feature is used only on your Private network. The feature
translates domain or website names into Internet addresses or URLs
using the Domain Name System (DNS).
This feature can be used to add the mappings between a Static IP
Address and a Host Name. This is most useful for devices like printer
servers.
To access the screen, click Networking > DNS Proxy. Click Apply
to save your settings or Cancel to cancel changes.
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Field
Description
LAN Private Host
Name
Displays the current Host name for the router.
The default is “wr850g” (all lower case, without
quotation marks).
Host Table
Displays the current active Host Name and its
associated IP address.
Networking - Routing
You can define up to 20 static routes that specify the Destination IP,
Subnet Mask, Gateway, Interface, and Metric (how many hops). You
configure the Network Routing Table here. The IP address entered
must be a Static IP address.
RIP (Routing Information Protocol) versions 1 and 2 are routing
protocols that are part of the TCP/IP protocol standard. RIP
dynamically determines a route based on the smallest hop count
between source and destination.
To access the screen, click Networking > Routing.
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Field
Description
RIP V1
Enables or disables RIPv1.
The default is disabled.
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Field
Description
RIP V2
Enables or disables RIPv2.
The default is disabled.
Routing Table
Entry List
To add a Routing Entry:
Select a Destination IP number, which is
the Static Routing IP address.
Enter Subnet Mask and Gateway IP.
Select LAN & Wireless or Internet (WAN)
Interface.
Enter the Metric, or how many hops the
routing can take.
Click Apply to enter the Routing Entry into
the Routing Table.
To edit or remove an entry, click the
desired entry and perform the requested
action.
Networking - DDNS Settings
The router supports the Dynamic Domain Name System (DDNS)
feature. DDNS enables you to assign a fixed host and domain name
to a dynamic Internet IP address. It is useful when you are hosting
your own web server, FTP server, or another server behind the
router. Before you can use this feature, you must sign up for DDNS
service at a DDNS service provider, such as www.dyndns.org or
www.changeip.com. Once you have signed up, write down your User
Name and Password.
To access the screen, click Networking > Dynamic DNS. Click
Apply to save your settings or Cancel to cancel changes.
Field
Description
DDNS
Enables or disables DDNS. The default is
disabled.
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CONFIGURATION
Field
Description
DDNS Server
Select the desired DDNS service provider.
User Name
Enter the User Name (up to 30 bytes) provided
by the DDNS provider.
User Password
Enter the Password (up to 30 bytes) provided
by the DDNS provider.
User Password
Confirm
Re-enter the Password provided by the DDNS
provider.
Host Name
Enter a desired Host Name for your WAN IP
Address.
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Networking - NAT
Network Address Translation (NAT) translates multiple IP addresses
on a private LAN to one public address that is sent out to the Internet
by your ISP. This adds a level of security since the address of a PC
connected to the private LAN is never transmitted on the Internet.
A gaming Demilitarized Zone (DMZ) allows one IP address
(computer or device) to be exposed to the Internet for online game
playing or video conferencing.
To access the screen, click Networking > NAT. Click Apply to save
your settings or Cancel to cancel changes.
Field
Description
NAT
Enables or disables NAT. The default is
enabled.
Gaming DMZ
Device
Click to enable. The default is disabled.
My Gaming
Device
Enter the IP Address for your Gaming Device.
TCP Session Idle
Time
The TCP Session Idle Time. The time that
elapses before it is assumed the session has
timed out. The default is 8 hours.
UDP Session Idle
Time
User Datagram Protocol. A method used along
with the IP to send data in the form of message
units (datagram) between network devices
over a LAN or WAN. Used primarily for
broadcasting messages over a network. The
default is 8 hours.
For security purposes, turn off your gaming
device when not in use so that it does not
become the target of intrusion. The default is
disabled.
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Field
Description
ICMP Session Idle The Internet Control Message Protocol is a
Time
protocol used for error, problem, and
informational messages sent between IP hosts
and gateways. The default is 5 minutes.
Networking - Port Trigger
When you run a PC application that accesses the Internet, it typically
initiates communications with a computer on the Internet. In some
applications, especially gaming, the computer on the Internet also
initiates communications with your PC. Because NAT does not
normally allow these incoming connections to occur, the WR850G
supports port triggering.
The WR850G is configured with port triggering for some common
applications. You can also configure additional port triggers if
needed. Configuring port triggers for an application requires a Port
Trigger entry.
To access the screen, click Networking > Port Trigger. Click Apply
to save your settings or Cancel to cancel changes.
To add a Port Trigger entry:
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Port Trigger Name: Enter the name of the application. There is a
limit of 32 characters for the name. Click to enable if you wish it to
become active. Otherwise, you can save the information and
enable it at later date. To enable at a later date, select the entry,
check enable, then click Add.
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Outgoing Protocol: From the drop down box, select either TCP or
UDP.
Outgoing Port: Enter the From and To ranges (0 to 65535) for
your application.
Trigger Inbound Protocol: From the drop down box, select either
TCP or UDP.
Incoming Port: Enter continuous value(s) (0 to 65535), separated
by dashes, for your application. You can also enter multiple
non-continuous values, separated by semicolons.
Idle Time: Enter the elapsed time before the Port Trigger mapping
closes for all of the listed entries.
To edit or remove an entry, select it and then click Edit or Remove to
perform the action.
Networking - Virtual Server
The Virtual Server sets up an automatic inbound forwarding
mechanism for services running on your computer, such as web
servers, email servers, or other specialized applications. When you
use this service, it is suggested that you use Static IP and not DHCP,
because the DHCP server may change the IP address during usage.
You may use DHCP and then reserve the IP address.
The table below lists the current Port Forwarding rules. To access the
screen, click Networking > Virtual Server. Click Apply to save your
settings or Cancel to cancel changes.
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To add a Virtual Server entry:
Virtual Server Name: Enter the name of the server. There is a
limit of 32 characters for the name. Click to enable if you wish it to
become active. Otherwise, you can save the information and
enable it at later date. To enable at a later date, select the entry
and then check enable.
Incoming Protocol: From the drop down box, select from TCP,
UDP, or BOTH.
Incoming Port: Enter the port value (0 to 65535).
Forwarding IP: Enter the IP Address of the server to which you
will forward.
Forwarding Port: Enter the port value (0 to 65535).
Schedule Filter: This is an optional feature. Click to enable.
Select the time for the forwarding service to be active.
To update or remove an entry, select it and then click Edit or
Remove to perform the action.
Networking - Firewall
This security device shields your network from the Internet. A firewall,
working closely with a router, examines each network packet to
determine whether to forward it toward its destination. The router
allows further customization of this packet sniffing by allowing you to
modify how and what can or cannot enter the router.
Additionally, the position of the rule within the table determines the
priority of the rule. For example, the first rule in the table applies, then
the second, etc. If the first rule deletes a ‘bad’ packet of information,
then the remaining rules are not invoked.
Multicast Pass-through is typically used for work-related activities,
such as video conferencing access.
To access the screen, click Networking > Firewall. Click Apply to
save your settings or Cancel to cancel changes.
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Field
Description
Firewall
Click to disable the Firewall. The default is
enabled.
Multicast
Pass-through
Click to enable Multicast Pass-through. The
default is disabled.
To add a Packet Filter entry:
Packet Filter Name: Enter a descriptive name.
Filter Action: Select Allow or Deny. Allow: permits data that meets
the criteria selected. Deny: blocks the data that meets the
selected criteria.
Packet Direction: From the drop down box, select either Inbound
or Outbound, based on whether you want to monitor incoming or
outgoing packets.
Packet Protocol: Select the type of protocol to monitor, TCP,
UPD, ICMP, or ALL.
Source IP Range: Enter the IP range.
Source Port Begins and Ends: Enter the Port range.
Destination IP Range: Enter the Destination IP range.
Destination Port Begins and Ends: Enter the Destination Port
range.
Click Add to add the entry.
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To update or remove an entry, select it and then click Edit or
Remove to perform the action. The position of the Packet Filter entry
determines the order in which the policy will be applied.
Configuring Control Panel Settings
The Control Panel screens enable administrative maintenance for
your router, such as changing your User Name/Password, updating
your firmware, or backing up your configuration.
The following screens are available in Control Panel:
Device Security
Firmware Update
Configuration Data
Time
UPnP
Event Log
Control Panel - Device Security
This screen enables you to change your User ID and password and
enables you to manage your router remotely.
To access the screen, click Admin Control Panel > Device
Security. Click Apply to save your settings or Cancel to cancel
changes.
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Field
Description
Login User ID
Changes the User ID used for logging into
the router’s web-based utility. It cannot be
longer than 63 bytes. A blank user name is
not allowed. The default is “admin”.
Login Password
Use this option to change the Password,
used to log into the router’s web based utility.
It cannot be longer than 63 bytes. A blank
password is not allowed. The default is
“motorola”.
Login Password
Confirm
Re-enter the same Login Password.
WAN Web Login
This enables you to log into the router from
the Internet.
Click to enable. The default is disabled.
WAN Web Login
Port
Enables you to specify different ports on the
router to allow remote login. The default is
8080.
Login Idle Time
The amount of idle time (no actions occur)
that elapses before the router automatically
logs off the user. The default is 10 minutes.
WAN Ping
Response
Enables a remote user to ping the router.
Select to enable WAN Ping response. The
default is disabled.
Control Panel - Firmware Update
This screen enables you to update the firmware (router’s hardware
control mechanism). Listed on this screen is the current version of
the Model Number, Serial Number, and Firmware Number; enabling
you to verify that you are running the most current version.
Access this website www.motorola.com/broadband/networking to check
for a firmware update.
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To access the screen, click Admin Control Panel > Firmware
Update.
To update the firmware:
Download the latest firmware file to your computer from Motorola.
To locate the file you downloaded, type the path to the file or click
Browse and navigate to it.
Click Update to update the router with the selected firmware file.
The router informs you that you successfully updated the unit.
Follow the prompts for restarting.
Control Panel - Configuration Data
This screen enables you to save and restore your settings that you
have currently configured for your router, to a file. You are also able
to reset the router to the factory default settings.
To access the screen, click Admin Control Panel > Configuration
Data.
To reset the router to its original configuration; click Factory
Defaults.
3-40
SECTION 3, CONFIGURATION
CONFIGURATION
SECTION 3
To backup your settings,
Click Backup.
From the pop up window, choose the destination for the file.
Enter a descriptive file name.
To restore your settings:
Locate the Configuration file on your computer by entering the
path to the file or click Browse and navigating to it.
Click Restore to reapply the saved settings with the selected file.
Control Panel - Time
This screen enables you to adjust time settings.
To access the screen, click Admin Control Panel > Time. Click
Apply to save your settings or Cancel to cancel changes.
Field
Description
Current Time
The current time is displayed.
Time Zone
Select your local time zone. The default is EST.
Auto Daylight
Adjust
If you want to have the unit adjust automatically
for Daylight Savings Time, select to enable this
feature. The default is enabled.
NTP Time
Synchronization
If you want the unit to automatically check the
current time, select to enable this feature. The
default is enabled.
SECTION 3, CONFIGURATION
3-41
SECTION 3
CONFIGURATION
Field
Description
NTP Server List
Table
Lists the current Network Time Protocol (NTP)
servers from which you can choose for
synchronization.
Or, enter the host name or IP address for a
desired Time Server.
Control Panel - UPnP
This screen enables you to enable/disable Universal Plug and Play
(UPnP). This allows an application to smoothly map to the router.
To access the screen, click Admin Control Panel > UPnP. Click
Apply to save your settings or Clear to cancel changes.
Field
Description
LAN UPnP
Device
Click to enable this feature. The default is
disabled.
Control Panel - Event Log
The Event Log window enables you to view events (network activity,
when it occurred, and a textual description) that occur on your
wireless network.
To access the screen, click Admin Control Panel > Event Log.
Click Apply to save your settings or Cancel to cancel changes.
Click to enable the different types of Event Log information to track.
3-42
SECTION 3, CONFIGURATION
Section 4:Troubleshooting
This section details possible solutions to common problems that
might occur in using the router.
Contact Us
If you are unable to locate a solution here, please access our website
at www.motorola.com/broadband/networking for the latest information.
You can also reach us 7 days a week, 24 hours a day at
1-877-466-8646.
Hardware Solutions
My computer is experiencing difficulty connecting to the wireless
network.
Ensure that your router is powered on and that the Wireless LED
is flashing.
Ensure that your wireless adapter (PCI card, Notebook or
Ethernet adapter) is installed correctly and is active.
Ensure that your wireless adapter’s radio signal is enabled.
Review your adapter’s documentation for further instructions.
Ensure that your wireless adapter for your PC and the wireless
router have the same security settings that will allow your
computer to access the wireless network. Also, verify that the
Access Control List (ACL) is not configured to block your PC.
Section 3: Wireless > Security section details how to adjust
security settings.
Ensure that your wireless adapter is within range of your router or
is not behind obstruction, for example metal structures will
interfere with the signal, as will 2.4 GHz cordless phones, and
microwaves.
Ensure that your router’s antenna is connected and that your
PC’s wireless adapter antenna is also connected.
SECTION 4, TROUBLESHOOTING
4-1
SECTION 4
TROUBLESHOOTING
My computer is experiencing difficulty in connecting to the router.
Check all of your cabling connections that they are tight and
secured. This includes the cables from the wall to your modem,
between the router and modem, and, if available, from the router
to your PC. Ensure that your LEDs are not lit Red or not at all. For
further information about LED descriptions, see Section 1:
Overview.
Ensure that you are using Ethernet cables and not telephone
cables between the router and modem or router and PC. Ethernet
cables use a wider RJ-45 style plug using 8 wires where
telephone style plugs use the smaller RJ-11 style plug using 4 to
6 wires.
The plug on the left is RJ-45; the plug on the right is RJ-11 – use only
RJ-45.
Ensure that your Ethernet adapter is enabled. Check the System
Tray at the bottom right of your display to see an icon that looks
You can click on this to see the status of
like a monitor.
your Ethernet adapter. Also in Control Panel > Network and
Dial-Up Connections, you can examine the state of your Ethernet
adapter.
My broadband modem already uses a built-in router.
Because the two routers will cancel each other out, turning off the
NAT function in the modem will enable access for your router. Refer
to your modem’s documentation for further instructions.
4-2
SECTION 4, TROUBLESHOOTING
TROUBLESHOOTING
SECTION 4
Software Solutions
I would like to test to see if my Internet connection is alive.
For this, you will use the ping command to test the connection.
Before attempting, ensure that Obtain an IP address automatically
has been selected in the computer’s settings and that you have an IP
address assigned. Refer to Section 2: Configuration > Configure
Your Computers, for further details.
Open a command prompt by clicking Start and Run. For
Windows 98 and ME, in the Open field, type command and press
Enter or OK. For Windows 2000 and XP, type cmd. Or, navigate
using your Start button to Programs>Accessories>Command
Prompt.
In the Command window, type “ipconfig”.
You should see an IP address for your network adapter:
Ethernet Adapter Local Area Connection:
Connection-specific DNS Suffix.: Example.example.example.com.
IP Address. . . . . . . . . . . . : 192.168.10.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.10.1
In the Command window, type ping the Router’s IP address and
press the Enter key. Also, there is a good possibility that the
Default Gateway’s IP address is the router’s IP address. You can
verify the router’s IP address on the Internet > Basic screen.
If you receive a reply (the first word will be Reply…), then
your computer is connected to the router. Proceed to Step 4.
If you do NOT receive a reply, try from a different computer to
verify that the first PC is not the cause of the problem.
In the Command window, type ping and your ISP’s default
gateway and press the Enter key.
If you receive a reply (It might look something like this: Reply
from 216.109.125.72…), then your connection to the internet
is alive and well. You can verify the ISP’s IP address at the
Default Gateway field on the Internet > Basic screen.
If you do NOT receive a reply, try from a different computer to
verify that the first PC is not the cause of the problem.
SECTION 4, TROUBLESHOOTING
4-3
SECTION 4
TROUBLESHOOTING
I cannot access the Configuration Utility for the router.
4-4
Verify your Ethernet connection to the router.
Verify that the IP address of the PC being used to configure the
router is on the same network as the router’s configuration IP
address.
The IP address of your network adapter must be on the same
network and not a duplicate of any others on the network (for
example: 192.168.10.3 and using a subnet mask of
255.255.255.0 can be used to login to the router’s default IP
address of 192.168.10.1). Refer to Section 2: Configuration >
Configure Your Computers on how to adjust the IP address for
your PC.
Verify that you can ping the router on this IP address.
In the Command window, type ping and your router’s default
IP address and press Enter.
If you have changed the factory configured default IP address
of the router, you will need to set your network adapter
accordingly.
Verify you are entering the correct URL in the browser. The
default is http://192.168.10.1. If you think you have changed the
IP address used to configure the router and cannot remember it,
you must reset the unit back to factory defaults. To do this, press
and hold the reset button for more the 5 seconds. This clears the
router’s user settings, including User ID, Password, IP Address,
and Subnet mask.
Once the router is reset to factory default, re-verify the Ethernet
connectivity and IP address issues.
SECTION 4, TROUBLESHOOTING
Section 5:Glossary
Access Point (AP)
A device that provides wireless LAN connectivity to wireless
clients (stations). The WR850G acts as a wireless access point.
Adapter
A device or card that connects a computer, printer, or other
peripheral device to the network or to some other device. A
wireless adapter connects a computer to the wireless LAN.
Address Translation
See NAT.
Ad-Hoc Network
A temporary local area network connecting AP clients together,
usually just for the duration of the communication session. The
clients communicate directly to each other and not through an
established, such as through a router. Also known as: IBSS
(Independent Basic Service Set).
ASCII
The American Standard Code for Information Interchange refers
to alphanumeric data for processing and communication
compatibility among various devices; normally used for
asynchronous transmission.
Bandwidth
The transmission capacity of a medium in terms of a range of
frequencies. Greater bandwidth indicates the ability to transmit
more data over a given period of time.
bps
Bits Per Second
Broadband
A communications medium that can transmit a relatively large
amount of data in a given time period.
BSS
Basic Service Set. A configuration of Access Points that
communicate with each other without resorting any infrastructure.
Also known as Ad-Hoc networks. Also see ESS.
SECTION 5, GLOSSARY
5-1
SECTION 5
GLOSSARY
Client
In a client/server architecture, a client is a computer that requests
files or services such as file transfer, remote login, or printing
from the server. On an IEEE 802.11b/g wireless LAN, a client is
any host that can communicate with the access point. Also called
a CPE. A wireless client is also called a “station.” Also see server.
Coaxial Cable
A type of cable consisting of a center wire surrounded by
insulation and a grounded shield of braided wire. The shield
minimizes electrical and radio frequency interference. Coaxial
cable has high bandwidth and can support transmission over long
distances.
CPE
Customer Premise Equipment: typically computers, printers, etc,
that are connected to the gateway at the subscriber location. CPE
can be provided by the subscriber or the cable service provider.
Also called a client.
Crossover Cable
A crossover cable is a cable that is used to interconnect two
computers by "crossing over" (reversing) their respective pin
contacts. A crossover cable is sometimes known as a null
modem.
DDNS
Dynamic Domain Name System enables you to assign a fixed
host and domain name to a dynamic Internet IP address. It is
used when you are hosting your own web server, FTP server, or
another server behind the router.
Default Gateway
A routing device that forwards traffic not destined to a station
within the local subnet.
DHCP
A Dynamic Host Configuration Protocol server dynamically
assigns IP addresses to client hosts on an IP network. DHCP
eliminates the need to manually assign static IP addresses by
“leasing” an IP address and subnet mask to each client. It
enables the automatic reuse of unused IP addresses:
The WR850G is simultaneously a DHCP client and a DHCP
server.
5-2
SECTION 5, GLOSSARY
GLOSSARY
SECTION 5
A DHCP server at the system headend assigns a public IP
address to the WR850G.
The WR850G contains a built-in DHCP server that assigns
private IP addresses to clients.
DMZ
DeMilitarized Zone. This service opens one IP address to the
Internet, usually for online gaming, and acts as a buffer between
the Internet and your network.
DNS
The Domain Name System is the Internet system for converting
domain names (like www.motorola.com) to IP addresses. A DNS
server contains a table matching domain names such as
Internetname.com to IP addresses such as 192.169.9.1. When
you access the world-wide web, a DNS server translates the URL
displayed on the browser to the destination website IP address.
The DNS lookup table is a distributed Internet database; no one
DNS server lists all domain name to IP address matches.
Domain Name
A unique name, such as motorola.com, that maps to an IP
address. Domain names are typically much easier to remember
than are IP addresses. See DNS.
Download
To copy a file from one computer to another. You can use the
Internet to download files from a server to a computer.
Driver
Software that enables a computer to interact with a network or
other device. For example, there are drivers for printers, monitors,
graphics adapters, modems, Ethernet, USB, HPNA, and many
others.
DSL
Digital Subscriber Line
DSSS
Direct-Sequence Spread Spectrum. DSSS is a transmission
technology used in WLAN transmissions where a data signal at
the sending station is combined with a higher data rate bit
sequence, or chipping code, that divides the user data according
to a spreading ratio. The chipping code is a redundant bit pattern
for each bit that is transmitted, which increases the signal's
resistance to interference. If one or more bits in the pattern are
damaged during transmission, the original data can be recovered
due to the redundancy of the transmission.
SECTION 5, GLOSSARY
5-3
SECTION 5
GLOSSARY
Dynamic IP Address
An IP address that is temporarily leased to a host by a DHCP
server. The opposite of Static IP Address.
ESS
An Extended Service Set (ESS) is a set of two or more BSSs that
form a single subnetwork. See also BSS.
Ethernet
The most widely used LAN type, also known as IEEE 802.3. The
most common Ethernet networks are 10Base-T, which provide
transmission speeds up to 10 Mbps, usually over unshielded,
twisted-pair wire terminated with RJ-45 connectors. Fast Ethernet
(100Base-T) provides speeds up to 100 Mbps. “Base” means
“baseband technology” and “T” means “twisted pair cable.”’
Each Ethernet port has a physical address called the MAC
address. Also see MAC address.
Event
A message generated by a device to inform an operator or the
network management system that something has occurred.
Firewall
A security software system on the WR850G that enforces an
access control policy between the Internet and the LAN for
protection.
Firmware
Code written onto read-only memory (ROM) or programmable
read-only memory (PROM). Once firmware has been written onto
the ROM or PROM, it is retained even when the device is turned
off. Firmware is upgradeable.
FTP
File Transfer Protocol is a standard Internet protocol for
exchanging files between computers. FTP is commonly used to
download programs and other files to a computer from web pages
on Internet servers.
Gateway
A device that enables communication between networks using
different protocols. See also router.
5-4
SECTION 5, GLOSSARY
GLOSSARY
SECTION 5
The WR850G enables up to 253 computers supporting IEEE
802.11b/g or Ethernet to share a single broadband Internet
connection.
GUI
Graphical User Interface
Hexadecimal
A base-sixteen numbering system that uses sixteen sequential
numbers (0 to 9 and the letters A to F) as base units before
adding a new position. On computers, hexadecimal is a
convenient way to express binary numbers.
Host
In IP, a host is any computer supporting end-user applications or
services with full two-way network access. Each host has a
unique host number that combined with the network number
forms its IP address.
Host also can mean:
A computer running a web server that serves pages for one or
more web sites belonging to organization(s) or individuals
A company that provides this service
In IBM environments, a mainframe computer
ICMP
Internet Control Message Protocol is a protocol used for error,
problem, and informational messages sent between IP hosts and
gateways. ICMP messages are processed by the IP software and
are not usually apparent to the end-user.
IEEE
The Institute of Electrical and Electronics Engineers, Inc.
(http://www.ieee.org) is an organization that produces standards,
technical papers, and symposiums for the electrical and
electronic industries and is accredited by ANSI. 802.11b and
802.11g are examples of standards they have produced.
Internet
A worldwide collection of interconnected networks using TCP/IP.
IP
Internet Protocol is a set of standards that enable different types
of computers to communicate with one another and exchange
data through the Internet. IP provides the appearance of a single,
seamless communication system and makes the Internet a virtual
network.
SECTION 5, GLOSSARY
5-5
SECTION 5
GLOSSARY
IP Address
A unique 32-bit value that identifies each host on a TCP/IP
network. TCP/IP networks route messages based on the
destination IP address.
For a Class C network, the first 24 bits are the network address
and the final 8 bits are the host address; in dotted-decimal format
it appears “network.network.network.host.”
ISDN
Integrated Services Digital Network
ISP
Internet Service Provider
LAN
Local Area Network. A local area network provides a full-time,
high-bandwidth connection over a limited area such as a home,
building, or campus. Ethernet is the most widely used LAN
standard.
MAC Address
The Media Access Control address is a unique, 48-bit value
permanently saved in the ROM at the factory to identify each
Ethernet network device. It is expressed as a sequence of 12
hexadecimal digits printed on the unit’s label. You need to
provide the MAC Address to the cable service provider. Also
called an Ethernet address, physical address, hardware address,
or NIC address.
MB
One megabyte; equals 1,024 x 1,024 bytes, 1,024 kilobytes, or
about 8 million bits.
Mbps
Million bits per second (megabits per second). A rate of data
transfer.
MTU
The Maximum Transmission Unit is the largest amount of data
that can be transmitted in one discrete message on a given
physical network. The MTU places an upper bound limit on the
size of a message that can be transferred by the network in a
single frame. Messages exceeding the MTU must be fragmented
before transmission, and reassembled at the destination.
5-6
SECTION 5, GLOSSARY
GLOSSARY
SECTION 5
Multicast
A data transmission sent from one sender to multiple receivers.
See also broadcast and unicast.
NAT
Network Address Translation is an Internet standard for a LAN to
use one set of IP addresses for internal traffic and a second set
of IP addresses for external traffic. NAT provides some security
because the IP addresses of LAN computers are invisible on the
Internet.
Network
Two or more computers connected to communicate with each
other. Networks have traditionally been connected using some
kind of wiring.
NIC
A Network Interface Card converts computer data to serial data in
a packet format that it sends over the LAN. A NIC is installed in
an expansion slot or can be built-in. Every Ethernet NIC has a
MAC address permanently saved in its ROM.
Packet
The unit of data that is routed between the sender and
destination on the Internet or other packet-switched network.
PCMCIA
The Personal Computer Memory Card International Association
sets international standards for connecting peripherals to portable
computers. Laptop computers typically have a PCMCIA slot that
can hold one or two PC Cards to provide features such as
Ethernet connectivity.
PING
A network utility that tests host reachability by sending a small
packet to the host and waiting for a reply. If you PING a computer
IP address and receive a reply, you know the computer is
reachable over the network. It also stands for “Packet InterNet
Groper.”
Port Triggering
A mechanism that allows incoming communication with specified
applications.
SECTION 5, GLOSSARY
5-7
SECTION 5
GLOSSARY
PPP
Point-to-Point Protocol is used to transport other protocols,
typically for simple links over serial lines. It is most commonly
used to access the Internet with a dial-up modem.
PPPoE
Point-to-Point Protocol over Ethernet. Used by many DSL Internet
Service Providers for broadband connection.
PPTP
Point-to-Point Tunneling Protocol encapsulates other protocols. It
is a new technology to create VPNs developed jointly by several
vendors.
Private IP Address
An IP address assigned to a computer on the WR850G LAN by
the DHCP server for a specified lease time. Private IP addresses
are invisible to devices on the Internet. See also Public IP
Address.
Protocol
A formal set of rules and conventions for exchanging data.
Different computer types (for example PC, UNIX, or mainframe)
can communicate if they support common protocols.
Public IP Address
The IP address assigned to the WR850G by the service provider.
A public IP address is visible to devices on the Internet. See also
Private IP Address.
RJ-11
The most common type of connector for household or office
phones.
RJ-45
An 8-pin modular connector; the most common connector type for
10Base-T or 100Base-T Ethernet networks.
Roaming
The ability to transfer your wireless session from one AP to
another AP seamlessly.
ROM
Read-Only Memory.
Router
On IP networks, a device connecting at least two networks, which
may or may not be similar. A router is typically located at a
gateway between networks. A router operates on OSI network
5-8
SECTION 5, GLOSSARY
GLOSSARY
SECTION 5
Layer 3. It filters packets based on the IP address, examining the
source and destination IP addresses to determine the best route
to forward them.
A router is often included as part of a network switch. A router
can also be implemented as software on a computer.
Routing Table
A table listing available routes that is used by a router to
determine the best route for a packet.
RTS
Request To Send.
Server
In a client/server architecture, a dedicated computer that supplies
files or services such as file transfer, remote login, or printing to
clients. Also see client.
Service Provider
A company providing Internet connection services to subscribers.
SMTP
Simple Mail Transfer Protocol is a standard Internet protocol for
transferring e-mail.
Static IP Address
An IP address that is permanently assigned to a host. Normally, a
static IP address must be assigned manually. The opposite of
Dynamic IP Address.
Station
IEEE 802.11b term for wireless client.
Subscriber
A user who accesses television, data, or other services from a
service provider.
Subnet Mask
A methodology that determines what the router will examine for
the destination of an IP address. A router delivers packets using
the network address.
Switch
On an Ethernet network, a switch filters frames based on the
MAC address, in a manner similar to a bridge. A switch is more
advanced because it can connect more than two segments.
SECTION 5, GLOSSARY
5-9
SECTION 5
GLOSSARY
TCP
Transmission Control Protocol on OSI Transport Layer 4 provides
reliable transport over the network for data transmitted using IP
(network layer three). It is an end-to-end protocol defining rules
and procedures for data exchange between hosts on top of
connectionless IP. TCP uses a timer to track outstanding packets,
checks error in incoming packets, and retransmits packets if
requested.
TCP/IP
The Transmission Control Protocol/Internet Protocol suite
provides standards and rules for data communication between
networks on the Internet. It is the worldwide Internetworking
standard and the basic communications protocol of the Internet.
Tunnel
To place packets inside other packets to send over a network.
The protocol of the enclosing packet is understood by each
endpoint, or tunnel interface, where the packet enters and exits
the network. VPNs rely on tunneling to create a secure network.
Tunneling requires the following protocol types:
A carrier protocol, such as TCP, used by the network that the
data travels over
An encapsulating protocol, such as IPSec, L2F, L2TP, or
PPTP, that is wrapped around the original data
A passenger protocol, such as IP, for the original data
UDP
User Datagram Protocol. A method used along with the IP to
send data in the form of message units (datagram) between
network devices over a LAN or WAN.
Unicast
A point-to-point data transmission sent from one sender to one
receiver. This the normal way you access websites. See also
multicast.
UPnP
Universal Plug and Play
USB
Universal Serial Bus is a computer interface for add-on devices
such as printers, scanners, mice, modems, or keyboards. USB
supports data transfer rates of 12 Mbps and plug-and-play
5-10
SECTION 5, GLOSSARY
GLOSSARY
SECTION 5
installation. You can connect up to 127 devices to a single USB
port.
VoIP
Voice over Internet Protocol is a method to exchange voice, fax,
and other information over the Internet. Voice and fax have
traditionally been carried over traditional telephone lines of the
PSTN (Public Switched Telephone Network) using a dedicated
circuit for each line. VoIP enables calls to travel as discrete data
packets on shared lines. VoIP is an important part of the
convergence of computers, telephones, and television into a
single integrated information network.
VPN
A virtual private network is a private network that uses “virtual”
connections (tunnels) routed over a public network (usually the
Internet) to provide a secure and fast connection; usually to users
working remotely at home or in small branch offices. A VPN
connection provides security and performance similar to a
dedicated link (for example, a leased line), but at much lower
cost.
WAN
A wide-area network provides a connection over a large
geographic area, such as a country or the whole world. The
bandwidth depends on need and cost, but is usually much lower
than for a LAN.
WAP
Wireless Access Point or Wireless Access Protocol. See also
Access Point.
WEP
Wired Equivalent Privacy encryption protects the privacy of data
transmitted over a wireless LAN. WEP uses keys to encrypt and
decrypt transmitted data. The access point must authenticate a
client before it can transfer data to another client. WEP is part of
IEEE 802.11b.
Wi-Fi®
Wireless fidelity (pronounced why'-fy) brand name applied to
products supporting IEEE 802.11b/g.
WLAN
Wireless LAN.
SECTION 5, GLOSSARY
5-11
SECTION 5
GLOSSARY
WPA
Wi-Fi Protected Access. A security regimen developed by IEEE
for protection of data on a WLAN.
WWW
World Wide Web. An interface to the Internet that you use to
navigate and hyperlink to information.
5-12
SECTION 5, GLOSSARY
Visit our website at:
www.motorola.com/broadband
494205-001
07/03
MGBI

---

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