ASOKA USA PL9571-WAP PlugLink 500 Wireless N Adapter User Manual PL9571 WAP Manual 20130107x
ASOKA USA Corporation PlugLink 500 Wireless N Adapter PL9571 WAP Manual 20130107x
User Manual
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PlugLink 500 Wireless “N”Adapter
User’s Guide
PL9571-WAP
66-0377-01Rev.001
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© 2013 Asoka USA Corporation
ALL RIGHTS RESERVED
Notice: No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or stored in a
database or retrieval system for any purpose without the express written permission of
Asoka USA Corporation.
Asoka USA Corporation reserves the right to make changes to this user’s guide at any time
without notice and assumes no responsibility for its use. Asoka USA products and services
can only be ordered under the terms and conditions of Asoka USA Corporation's applicable
agreements. All of the features described in this user’s guide may not be currently
available. Refer to the most recent product announcement for information about feature
and product availability.
This user’s guide contains the most current information available at the time of
publication. When new and/ or revised information becomes available, this entire user’s
guide is updated and distributed to all registered users.
Asoka, PlugLink, and the Asoka logo are registered trademarks or trademarks of Asoka USA
Corporation.
All company and product names mentioned herein are trademarks of their respective
companies. Mention of third-party products is for informational purposes only and
constitutes neither an endorsement nor a recommendation. Asoka USA Corporation
assumes no responsibility with regard to the performance or use of these products.
Revision
Date
Description
66-0377-01Rev.001 Jan 2013 draft
Page3of30
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE
SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE
LICENSE OR LIMITED WARRANTY, CONTACT YOUR ASOKA REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class B devices: This equipment has
been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio-frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case users will be required to correct the interference at their
own expense.
Modifying the equipment without Asoka’s written authorization may result in the equipment
no longer complying with FCC requirements for Class B digital devices. In that event, your
right to use the equipment may be limited by FCC regulations, and you may be required to
correct any interference or radio or television communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the
interference stops, it was probably caused by the Asoka equipment or one of its peripheral
devices. If the equipment causes interference to radio or television reception, try to correct
the interference by using one or more of the following measures:
Turn the television or radio antenna until the interference stops.
Move the equipment to one side or the other of the television or radio.
Move the equipment farther away from the television or radio.
Plug the equipment into an outlet that is on a different circuit from the television or
radio. (That is, make certain the equipment and the television or radio is on circuits
controlled by difference circuit breakers or fuses.)
Modifications to this product not authorized by Asoka could void the FCC approval and
negate your authority to operate the product.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE
OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. ASOKA DISCLAIM ALL
WARRANTIES, EXPRESSED OR IMPLED, INCLUDING, WITHOUT LIMITATION, THOSE OR
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR
ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE.
IN THE EVENT SHALL ASOKA BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR
INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR
DAMAGE TO DATA ARISING OUT OF THE USE OF INABILITY TO USE THIS MANUAL, EVEN IF
ASOKA HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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Contact Information
For more information about the PlugLink 500 Wireless “N” Adapter or any of
Asoka’s other leading-edge solutions, please contact us using any of the following
methods:
• Voice calls: (408) 550-8167 - We welcome your calls Monday through Friday, from
9:00 am to 5:00 pm Pacific Time. Voice mail is available during non-business
hours.
• Email: If you prefer, you can send information requests to our e-mail address:
sales@asokatech.com.
• Web site: Our Web site contains valuable information about our products,
solutions, and services. We encourage you to visit us at
http://www.asokatech.com.
Customer Service
Available from: Monday through Friday, from 9:00 am to 5:00 pm Pacific Time, by
calling (408) 550-8167 or through email at custserv@asokatech.com.
Technical Support
Technical support is available Monday through Friday, from 8:00 am to 5:00 pm
Pacific Time, by calling (408) 550-8173 or through email at
support@asokatech.com.
Please provide the following information about the problem:
• Product name and model.
• System configuration, including a description of the devices connected to your
PlugLink 500 Wireless “N” Adapter.
• The circumstances surrounding the error or failure.
• A detailed description of the problem and what has been done to try to solve it.
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Table of Contents
Chapter1.............................................................................................................................................6
Introduction
.................................................................................................................................6
Chapter2.............................................................................................................................................7
Important Safety Instruction....................................................................................................7
Chapter3.............................................................................................................................................8
Learning about PL9571.............................................................................................................8
Chapter4...........................................................................................................................................11
Preparing to Install...................................................................................................................11
Chapter5...........................................................................................................................................12
Installing PL9571........................................................................................................................12
Chapter6...........................................................................................................................................14
Logging on.................................................................................................................................14
Chapter7...........................................................................................................................................16
Network.......................................................................................................................................16
Chapter8...........................................................................................................................................24
Management............................................................................................................................24
Chapter9...........................................................................................................................................25
Technical
Support
...................................................................................................................25
Chapter10.........................................................................................................................................26
Technical
Specifications
........................................................................................................26
Chapter11.........................................................................................................................................27
FCC
Statement
.........................................................................................................................27
Chapter12.........................................................................................................................................28
Warranty Information
.............................................................................................................28
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Chapter 1
Introduction
Thank you for purchasing a PlugLink 500 Wireless “N” Adapter from
Asoka. This adapter lets you extend an existing Powerline network
allowing you to set up an instant wireless hotspot simply by plugging
into a power outlet. With your PlugLink 500 Wireless “N” Adapter, you
can easily share your high-speed Internet broadband, mp3s, video
and gaming throughout the home or home office without pulling any
new
cabling.
This unit will not interfere with other household appliances such as hair dryers,
vacuum
cleaners
or microwave ovens. Consuming only 7 watts of power, it
is environmentally friendly and will
not
noticeably increase your electrical bill.
It is a simple, secure and reliable choice for web
surfing,
playing games, and
complimenting your existing wireless network, mp3 streaming and even
video sharing.
This User’s Guide shows you how to connect your PlugLink 500 Wireless “N”
Adapter to your existing Powerline network. Setup is easy. Just follow the
instructions in this guide, your network
will
be up and running in a matter of
minutes.
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Chapter 2
Important Safety Instruction
The following precautions should be taken when using this
product:
• Read all instructions before installing and operating this
product.
• Do not open the cover or casing on this product and/or alter this
product in any
way.
• Follow common household electrical safety
practices.
If you have any questions or concerns regarding these safety measures,
please
contact
Technical Support via email at support@asokatech.com or
via phone at 408-550-8173
Monday
through Friday between 9:00 am and
5:00 pm PST (excluding
holidays).
Page8of30
Chapter 3
Learning about PL9571
Package
Contents
z PlugLink 500 Wireless “N” Adapter
(PL9571-WAP)
z Quick Installation
Guide
z Installation Resource
CD
z Warranty and Support Information Card
z Ethernet Cable
IF ANY OF THE PARTS ARE INCORRECT, MISSING, OR DAMAGED, CONTACT
THE RETAILER WHERE OU MADE YOUR PURCHASE. Keep the carton,
including the original packing materials, in case you need to
return
the
unit for
repair.
The Front
Pane
l
The front panel of the PL9571-WAP Adapter contains the status lights
described
below.
3.
Figure 3-1: PL9571-WAP Front
Panel
You can use the status lights to verify connections. Viewed from top to
bottom, left to right, the table describes the lights on the front panel of the
unit.
Table 3-1: Status Light Descriptions
Power On Indicates Device Powered On
Off Indicates No Power
PLC Activity Blinking.
The colors act as
throughput indicators.
Indicates Activity on Powerline.
Green means good throughput.
Orange means average throughput.
Red means low throughput.
Off Indicates No Activity on Powerline (Should
blink Intermittently)
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RF Power On One LED “ON” green indicates Low Wi-Fi
(RF) Transmission Power
On Two LED(s) “ON” green indicates
Intermediate Wi-Fi (RF) Transmission Power
On Three LED(s) “ON” green indicates High
Wi-Fi (RF) Transmission Power
ETH Link On
Indicates Ethernet Connectivit
y
Blinkin
g
Indicates Ethernet Traffic Indicates
Off No Ethernet Activity
The Bottom Panel
The bottom panel of the PL9571-WAP two (RJ-45) ports shown in figure 3-2.
z Figure 3-2: PL9571-WAP Bottom Panel
z Table 3-2: Status Light Descriptions
PLC Activity Blinking Green Excellent PLC Connection
Blinking Yellow Good PLC Connection
Blinking Red Low PLC Connection
Off No PLC Connection
Power On Device Powered ON
Off No Power
Ethernet Link (ETH)
On Ethernet Connectivity
Blinking Ethernet Traffic
Off No Ethernet Connectivity
Wireless Activity Blinking Activity on Wireless Connection
Off No Activity on Wireless Connection
The Rear Panel
The label on the rear panel of the PL9571-WAP Adapter contains the items
listed below.
Model number
PLC DAK
PLC MAC Address
Serial number
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Note: For future convenience, please write this information down in your
Warranty and Support Information Card.
Figure 3-3: Rear Label
Buttons
The PlugLink 500 Wireless “N” Adapter has three push buttons; their functions
are as follows.
SECURITY (PLC Network ID) button: All Asoka PlugLink AV adapters have a
default Powerline Network Encryption Key (NEK) set to “HomePlugAV”
allowing them to communicate to each other. The SECURITY button helps
you create a secure randomized Powerline Network Encryption for maximum
security.
RESET (PLC FW RST) button: Resets the PlugLink AV PLC NEK back to factory
default “HomePlugAV”. All other configuration settings should not change.
RF Power Button/WPS push-button: This button helps create a WPS (Wi-Fi
Protected Setup) network and also manipulates three different levels of the
Wi-Fi power strength (Low/Intermediate/High).
For details on how to use the PL9571-WAP buttons, please refer to page 31 of
this manual.
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Chapter 4
Preparing to Install
The PlugLink 500 Wireless “N” Adapter lets you set up an instant wireless
Access Point using your
existing
electrical outlets. It can also easily
compliment your existing network by connecting to
any
device with a
10/100BaseT Ethernet-capable
device.
To setup a PLC (PowerLine Communication) Network you will need
:
One (1) PL9571-WAP
device
One (1) PL9660-Q1 device (sold
separately)
Standard Cable/ DSL gateway (provided by your
ISP)
Figure 4-1: Connecting PL9571-WAP with PL9661-ETH diagram
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Chapter 5
Installing PL9571
Do not connect the PlugLink 500 Wireless “N” Adapter to a
power
strip,
extension cord, uninterruptible power supply (UPS),
or surge
protector.
This may prevent the unit from working
property or degrade the
network performance.
Plug the PlugLink 500 Wireless “N” Adapter into the wall outlet
vertically (right side up).
1. Use the Ethernet cable shipped with your PlugLink HD AV
Adapter
PL9660-Q1 (PL9660-Q1 not included; sold separately)
to a LAN port on
your
router.
2. Plug the PlugLink HD AV Adapter PL9660 (PL9660-Q1 not included) into a
nearby wall outlet.
Figure 5-1: Connecting the PL9661-ETH to a router.
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3. Plug the PlugLink 500 Wireless “N” Adapter into a wall outlet near the
wireless computer that you want
to connect.
Figure 5-2: Plugging the PL9571-WAP vertically into a wall outlet.
4. Wait a few seconds and the top three LEDs on the PlugLink 500 Wireless “N”
Adapter will light up.
5. From your computer, scan your Wireless Network Connections available
and look for (and select) your PlugLink 500 Wireless “N” Adapter’s SSID
name “Asoka Network”. For the Security Key or Password, use the last 10
digits of your PL9571-WAP serial number.
6. Verify wireless connectivity by connecting to the Internet or log into the
PL9571-WAP from a computer with wireless capabilities.
Page14of30
Chapter 6
Logging on
1. Open a web browser application (Internet Explorer or Mozilla Firefox).
2. Enter the router’s default IP address (192.168.1.254) in the URL address field.
Press Enter to
open the login screen..
Figure 6-1: Login Address
For security, the PL9571-WAP has its own user ID and password. When prompted,
enter admin for the user ID, welcome for the password, both in lower case
letters, and press Login.
Figure 6-2: Login Screen
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3. NOTE: The PL9571-WAP Web Interface Login Access Control Password can
be changed from the MANAGEMENT tab of the PL9571-WAP main Web page.
The web interface opens to the basic devices information.
Page16of30
Chapter 7
Network
To set the IP address
1. Under LAN settings, enter the IP address and subnet mask.
2. Click Save to commit the changes.
To set the IP address:
Wireless LAN (WLAN) Setup
Set up a WLAN either manually or by using WiFi protected setup (WPS). WPS allows
easy setup of client devices that support WPS. Choose the NETWORK tab, then
choose the WLAN SETTINGS tab to open the Radio Settings screen. Note that WPS
configures one client device at a time. Repeat the instructions for each client
device that supports WPS.
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Figrure7-2 WPS Setup Screen
To user automatic automatic WPS configuration:
1. Under the Wireless Security Mode section of the WPS setup screen:
In the WPS Configured drop-down menu, choose Yes.
For a client device with a WPS button: click the WPS button on the client
device, then click the WPS button on the router board. After the client device
has been configured, click OK. See the client device documentation for more
instructions.
For a client d evice that asks for a Router PIN number: enter the PIN number
listed on the web page (or on the label on the bottom of the router). After the
client device has been configured, click OK. See the client device
documentation for more instructions.
1. Click Save to commit the changes.
To use manual WLAN configuration:
Page18of30
1. Enable the radio under the radio settings section of WLAN settings:
2. Select the mode, channel, and transmission power levels.
3. Click Save to commit the changes.
In radio settings, click >>Show Advanced Setting to show more radio settings:
View the basic wireless settings on the wireless settings screen. Click >>Show
Advanced Setting to show more wireless settings:
Page19of30
View the wireless security mode settings on the WLAN settings screen:
Encryption protects data transmitted over a wireless network. Wi-Fi Protected
Access (WPA/WPA2) and Wired Equivalency Privacy (WEP) offer different levels
of security for wireless communication.
A network encrypted with WPA/WPA2 is more secure than a network encrypted
with WEP, because WPA/WPA2 uses dynamic key encryption. And WPA2 is more
secure than WPA. To protect the information as it passes over the airwaves, you
should enable the highest level of encryption supported by your network
equipment.
WEP is an older encryption standard and may be the only option available on
some older devices that do not support WPA.
Note: Not all wireless adapter configuration utilities support WPA/WPA2.
Furthermore, client software is required on the client. Windows XP with
Service Pack 3, Windows 2000 with Service Pack 4, and Windows Vista include
the client software that supports WPA/WPA2. Nevertheless, the wireless adapter
hardware and driver must also support WPA/WPA2.
The PL9571-WAP provides the following levels of
security: Open, WEP, WPA-
Personal, WPA-Enterprise, WPA2-Personal and WPA2-Enterprise.
Table9-1: Wireless Security Options:
Field Description
Open No wireless security enabled.
Page20of30
The following note applies to WEP Security Type:
ASCII-Any combination of letters and numbers
5 Characters (64Bit) / 13 Characters (128 Bit)
HEX – Any combination of numbers (0-9) and letters (A-F)
10 Characters (64 Bit) / 26 Characters (128 Bit)
Configuring Wireless Security
By default, the PL9571-WPA security options are enabled. The default security
type is set to WPA2-Personal AES; and its security key is the last 10 digits of the
WEP WEP offers the following options:
• Open System
With Open Network Authentication and 64- or 128-
bit WEP data encryption, the PL9571-WAP does
perform 64- or 128-bit data encryption but does not
perform any authentication
• Shared Key
Shared Key authentication encrypts the SSID and
data. Choose the encryption strength (64- or 128-
bit data encryption). Manually enter the key
values which are case sensitive
WPA-Personal /
WPA2-Personal
WPA supports two encryption methods, TKIP and AES, with
dynamic encryption keys. Select the type of algorithm, TKIP or
AES. (AES is a stronger encryption method than TKIP.)
WPA-Pre-Shared
Key (PSK) performs authentication,
dynamically changes the encryption keys, making it nearly
impossible to circumvent.
Group Key Renewal
is the Key Renewal period, which tells
the Router how often it should change the encryption keys.
The default Group Key Renewal period is 3600 seconds.
WPA- Enterprise /
WPA2-Enterprise
This option features WPA used in coordination with
Auth
Server
(This should only be used when a
Auth
server is
connected to the PL9571.)
The Auth Server IP, Port,
and Secret (pass code) need to be
configured in this mode.
802.1x
This option features 802.1xused in coordination with
Auth
Server
(This should only be used when a
Auth
server is
connected to the PL9571.)
The Auth Server IP, Port,
and Secret (pass code) need to be
configured in this mode.
Page21of30
PL9571’s serial number shown on the label. The security options should be
configured by advanced users only. To change the security option, follow
the steps bellow.
1. Click on Network from the top main menu.
2. Click on WirelessSettings from the Sub Navigation Link. The security dialog
page will appear.
3. Make your selection under Security Type from the drop down list.
4. Fill in the gaps according to your Security Type selection.
5. Enter your new security key (PSK for WPA2-Personal Security Type).
6. Click Save
7. You are done.
Page22of30
How the Security and WPS-Push Button can be used
Following is an example of how the Security button can be used:
1. Select a PlugLink 9571 device in your network. Press and hold the Security
button for 10 seconds. After about 10 seconds, the lights on your device will
blink off briefly and come back on immediately. This will change the existing
Network Encryption Key (NEK) to a randomized NEK.
2. On the PlugLink 9571 device from Step #1, press and hold the Security
button for about 2 seconds. The power light on the device will begin
flashing. This unit has now been set to allow other units to join the network
and be assigned the same password. This unit will remain in "adder" mode
for about 2 minutes.
3. Before the three minutes is up from Step #2, select another PlugLink device
from your network. Press and hold the Security button for about 2 seconds.
The power light on the device will blink as well. The two devices will
communicate and the second device will have its NEK set to the NEK of the
first device. This should happen in about 15 to 20 seconds. Once the process
has been completed, you can then test if the two devices are
communicating.
4. If you add units at a later time, you only need to perform Step #2 (using any
device in the network) and Step #3 (any new devices). Step #1 is not
necessary unless you wish to change your NEK.
Following is a basic description of how the WPS-Push Button can be used:
1. Press WPS/ RF Power button for more than 5 seconds. (Or click Reset
WPS network
button
on the web
interface’s wireless-basic-settings
tab).
This will create a new wireless network with random SSID, random wireless
password and
WPA2-Personal-AES
security algorithm. The PL9571 will wait
2 minutes for a client to join the wireless network by pushing the client’s
WPS button.
2. Press WPS/ RF Power button for less than 5 seconds (or click WPS
AP Push Button on the web interface’s wireless-basic-settings tab).
a) If the current wireless network was not created by WPS:
Pressing the WPS/sw2 button will create a new wireless
network with a random SSID, random wireless password using
the WPA2-Personal-AES security algorithm. After the new
wireless network is created, the PL9571 will wait 2 minutes for a
client to join the wireless network by pushing the client’s WPS
button.
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age23of3
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Page24of30
Chapter 8
Management
To set the new password
1. Fill in the new password.
2. Click Save to commit the changes.
To set the Restart
Select the option button that you want to perform (Factory Default, Reset Device
or Upgrade settings)
Page25of30
Chapter 9
Technical
Support
PLEASE REFER TO THE WARRANTY AND SUPPORT INFORMATION CARD THAT
WAS SHIPPED
WITH
YOUR
PRODUCT.
By registering your product at www.asokatech.com/register, we can
provide you with
faster
expert technical support and timely notices of
product and software
upgrades.
Support
Information
Phone:
1-408-550-8167
Email:
support@asokatech.com
URL:
www.asokatech.com
Page26of30
Chapter 10
Technical
Specifications
Standards
Compliance
HomePlug®
AV
IEEE 1901, IEEE 802.3,
IEEE
802.11b/g/n
System
Requirements
Windows® 98, 2000, XP
, Vista
and Windows 7
Network
Protocol
TCP/IP, IEEE 802.3 Ethernet,
IEEE 802.11b/g
IEEE 802.1x
Network
Interface
Two 10/100 Base-T Ethernet
(RJ-45)
HomePlug® AV
PowerLine 1.0
802.11b/g /n
Bandwidth
PLC 500
Mbps
Operating
Frequency
2 to 70
MHz over Powerline
2.4GHz over wireless
Modulation
Schemes
Orthogonal Frequency Division
Multiplexing
(OFDM)
QAM4096/1024/256/64/16
QPSK
BPSK
Wireless Security
WEP, WPA, WPA2,802.1x
Distance
Up to 328 feet (100 Meters) over wireless
Up to 1000 feet (300 Meters) over powerline
Quality of Service (QoS)
TOS
802.1q
Additional
Protocols
Forward Error Correction
(FEC)
Automatic Channel
Adaptation
Power
Supply
US Version:
100-120VAC
UK/EU Version: 220-240VAC
Power Rating
US Version: 100-120VAC 0.25A,
60Hz
UK/EUVersion:220‐240VAC0.15A,
50Hz
LEDs
Power
PLC
Activity
Wireless
Ethernet
Activity
Dimensions
Size: (L104 x W66 x
H31mm)
Weight:
136g
Environmental
Specifications
Operating temperature: 32°F to
113°F
(0°C
to
45°C)
Operating humidity:
10% to 85%
Non-Condensing
Storage temperature:
-4°F to 185°F
(-20°C
to
80°C)
Storage humidity:
5% to 90%
Non-Condensing
Electromagnetic
Emissions/EMI
Safety
FCC Part 15 Class
B
UL (US and
Canada)
CE
Surge Protection
4KV/6KV
Warranty
1-year limited
Page27of30
Chapter 11
FCC
Statement
This equipment has been tested and found to comply with the limits for a
Class B digital
device,
pursuant to part 15 of FCC Rules. These limits are
designed to provide reasonable
protection
against harmful interference in a
residential installation. This equipment generates and
can
radiate radio
frequency energy and, if not installed and used in accordance with
the
instructions,
may cause harmful interference to radio communications.
However, there is
no
guarantee that interference will not occur in a particular
installation. If this equipment
does cause
harmful interference to radio or
television reception, which can be determined by
turning
the equipment off
and on, the user is encouraged to try to correct the interference by one
or
more of the following
measures:
Reorient or relocate the receiving
antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit different from that
to which
the
receiver is
connected.
Consult the dealer or an experienced radio/TV technician for
help.
This device complies with Part 15 of FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference,
and
(2) This device must accept any interference received, including
interference that
may
cause undesired
operation.
FCC RF Radiation Exposure
Statement:
This equipment complies with FCC RF radiation exposure limits set forth for
an
uncontrolled
environment. This equipment should be installed and
operated with a minimum distance of
20
centimeters between the radiator
and your
body.
Page28of30
Chapter 12
Warranty Information
Asoka warrants that (a) the hardware components of the product will be
free from defects in materials
an
d
workmanship under normal use for one (1)
year from the date of purchase when used within the limits
s
et
forth in the
Specifications section of the User Guide, and (b) the software components
will
perform
substantially in accordance with Asoka’s published specifications
for ninety (90) days from the date
of
purchase, but does not warrant that the
software will be error-free or free of all
defects.
Should a product fail to perform as described in the User Guide, it will be
repaired or replaced with the same or functionally equivalent product by Asoka,
at its discretion, free of charge provided that you: (a) return the failed product
to an Asoka designated repair facility with shipping charge prepaid, and (b)
provide Asoka with proof of the original date of purchase. Repaired or
replacement products will be returned to you with shipping charges prepaid.
Asoka warrants any replaced or repaired product or component for the life of
the product.
This warranty extends only to you, the original purchaser and is not transferable
to any subsequent purchasers.
This warranty does not apply if, in the judgment of Asoka, the product fails
due to damage from
s
h
ip
ment,
handling, storage, accident, abuse,
misapplication or misuse, or if it has been used or maintained in
a
manner
not conforming to product manual instructions, has been modified in any
way, or has had
an
y
serial number removed or defaced. Repair by anyone
other than Asoka or an approved agent will void
th
is
warranty. The
maximum liability of Asoka under this warranty is limited to the purchase
price of the
p
ro
d
uct
covered by the warranty. Prior to returning any
defective product, the purchaser or the
authorized
merchant from whom
the purchaser originally bought the product must obtain a Return
M
a
teri
al
Authorization (RMA) number from Asoka. All defective products should be
returned to Asoka with
s
h
ippi
ng
charges prepaid. Asoka will not accept
collect
s
h
ip
ments.
Page29of30
WHILE ASOKA HAS MADE EVERY EFFORT TO PROVIDE CLEAR AND ACCURATE
TECHNICAL
I
NFORMAT
IO
N
ABOUT ITS PRODUCTS, ASOKA ASSUMES NO
LIABILITY FOR ANY EVENTS ARISING OUT OF THE USE OF
T
HE
TECHNICAL
INFORMATION OR THE PRODUCT. EXCEPT AS SPECIFICALLY PROVIDED IN THIS
AGREEMENT OR
A
S
REQUIRED BY LAW, THE WARRANTIES AND REMEDIES
STATED ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL
OTHERS, ORAL OR WRITTEN,
EXPRESS OR IMPLIED. ANY AND ALL OTHER WARRANTIES, INCLUDING
I
MPL
IED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT OF
T
HI
R
D
PARTY RIGHTS ARE EXPRESSLY EXCLUDED.
NEITHER ASOKA NOR BELLSOUTH SHALL BE LIABLE, UNDER
ANY
CIRCUMSTANCES, TO ANY PERSON OR ENTITYFOR ANY SPECIAL, INCIDENTAL,
INDIRECT OR
C
O
N
SEQ
U
E
NT
I
AL
DAMAGES, INCLUDING WITHOUT LIMITATION,
DAMAGES RESULTING FROM THE USE OR MALFUNCTION OF
THE
PRODUCTS,
LOSS OF PROFITS OR REVENUES, BUSINESS INTERRUPTION, OR COSTS OF
REPLACEMENT
GOODS,
EVEN IF ASOKA OR BELLSOUTH IS INFORMED IN
ADVANCE OF THE POSSIBILITY OF SUCH
D
AMA
GE
S.
Page 30 of 30
Asoka USA Corporation
2620 Augustine Drive Suite 230
230 Santa Clara, California 95054
USA Phone: (408) 550–8167
Fax: (408) 884–2390
www.asokatech.com
66-0377-01Rev.001