ASSALOY Global Solutions Norway AS 683081118C1 Zigbee router RT3 User Manual Enter the help project title here

ASSA ABLOY Hospitality AS Zigbee router RT3 Enter the help project title here

Users Manual

ASSA ABLOY Hospitality 66 8003 015-3

User Manual

Orion High Voltage Thermostat

DRAFT

ASSA ABLOY Hospitality 66 8003 015-3

Copyrights

The information in this document is subject to change at the sole discretion of

ASSA ABLOY without notice.

Any use, operation or repair in contravention of this document is at your own risk.

ASSA ABLOY does not assume any responsibility for incidental or consequential

damages arising from the use of this manual.

All information and drawings in this document are the property of ASSA ABLOY.

Unauthorized use and reproduction is prohibited.

VingCard and Elsafe are registered trademarks of ASSA ABLOY.

ASSA ABLOY Hospitality 66 8003 015-3

Table of contents

.................................................................................................5

FCC and ISED (IC) statements

........................................................................................................................ 5FCC statements

........................................................................................................................ 6ISED (IC) statements

................................................................................................................................................ 6

End product labeling

.................................................................................................7

1. Introduction

........................................................................................................................ 81.1 Orion EMS devices

........................................................................................................................ 91.2 Terminology

........................................................................................................................ 111.3 General about Orion Service

........................................................................................................................ 111.4 General about alarms

........................................................................................................................ 121.5 Events and commands

................................................................................................................................................ 13

1.5.1 Thermostat event report

........................................................................................................................ 141.6 Basic EMS logic

................................................................................................................................................ 14

1.6.1 Room occupied

................................................................................................................................................ 14

1.6.2 Room unoccupied

....................................................................................................................................... 15

1.6.2.1 Door open in 'room unoccupied' mode

................................................................................................................................................ 15

1.6.3 Room unsold

....................................................................................................................................... 15

1.6.3.1 Door open in 'room unsold' mode

................................................................................................................................................ 16

1.6.4 Staff entry

....................................................................................................................................... 16

1.6.4.1 Door monitored by RF door switch

....................................................................................................................................... 16

1.6.4.2 Door monitored by electronic lock

................................................................................................................................................ 16

1.6.5 Operating states

....................................................................................................................................... 16

1.6.5.1 One interior door

....................................................................................................................................... 17

1.6.5.2 One exterior door

....................................................................................................................................... 17

1.6.5.3 One exterior and one interior door

................................................................................................................................................ 18

1.6.6 Thermostat control chart

........................................................................................................................ 191.7 Orion EMS parameters

........................................................................................................................ 231.8 Operator templates

................................................................................................................................................ 24

1.8.1 Operator template X-reference

........................................................................................................................ 251.9 Setback override

.................................................................................................27

2. Thermostat buttons and display

........................................................................................................................ 272.1 Thermostat buttons

........................................................................................................................ 282.2 Thermostat display

.................................................................................................29

3. Energy management summary

and alarm list

........................................................................................................................ 293.1 Energy management summary

........................................................................................................................ 313.2 Alarm list

.................................................................................................31

4. Real time room status

.................................................................................................32

5. Thermostats list

ASSA ABLOY Hospitality 66 8003 015-3

.................................................................................................37

6. Occupancy report

.................................................................................................38

7. Energy statistics report

.................................................................................................39

8. Tools/Options

........................................................................................................................ 398.1 General

........................................................................................................................ 408.2 Maintenance

........................................................................................................................ 418.3 Housekeeping

.................................................................................................42

9. Orion EMS in SysMon

........................................................................................................................ 439.1 Thermostats

........................................................................................................................ 449.2 Online commands

........................................................................................................................ 459.3 Broadcasts

........................................................................................................................ 469.4 Room events

.................................................................................................47

10. Maintenance

........................................................................................................................ 4710.1 To disassemble a thermostat

........................................................................................................................ 4810.2 To replace a fuse

.................................................................................................49

Appendix A: Quick reference of

technical data

.................................................................................................51

Appendix B: Troubleshooting

........................................................................................................................ 51A/C unit not blowing hot/cold air

........................................................................................................................ 51Fan speed not working

........................................................................................................................ 52Thermostat has no power

........................................................................................................................ 52Room is not going into Occupied state

........................................................................................................................ 53A/C unit cooling when calling for heat (and vice versa)

........................................................................................................................ 53Fan continues to run even when the thermostat is turned off

.................................................................................................54

Appendix C: Read more

.................................................................................................54

Revision history

ASSA ABLOY Hospitality 66 8003 015-3

FCC and ISED (IC) statements

FCC (Federal Communications Commission) statements

These devices comply with Part 15 of the FCC Rules. Operation is subject to the following

two conditions:

(1) these devices may not cause harmful interference, and

(2) these devices must accept any interference received, including interference that may

cause undesired operation.

Important note: To maintain compliance with FCC´s RF exposure guidelines, this equipment

should be installed and operated with minimum distance 20 cm between the radiator and your

body. Use only the supplied antenna.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

These transmitters must not be co-located or operating in conjunction with any other antennas

or transmitters.

Changes or modifications not expressly approved by the party responsible for compliance could

void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates,

uses and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

The concerned end product must be labeled to say 'Contains FCC ID: Y7V-683081118C1'.

The concerned end product must be labeled to say 'FCC ID: Y7V-TZENHV'.

ASSA ABLOY Hospitality 66 8003 015-3

ISED (IC) statements

These devices comply with Industry Canada licence-exempt RSS standard CAN ICES-3 (B)/NMB-3(B) B.

Operation is subject to the following two conditions:

(1) these devices may not cause interference, and

(2) these devices must accept any interference, including interference that may cause undesired

operation of the devices.

Les présents appareils sont conformes aux CNR d’Industrie Canada applicables aux appareils radio

exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:

(1) les appareils ne doivent pas produire de brouillage, et

(2) l’utilisateur des appareils doit accepter tout brouillage radioélectrique subi,

même si le brouillage est susceptible d’en compromettre le fonctionnement.

Important note: To comply with Industry Canada RF radiation exposure limits for general population,

the antennas used for these transmitters must be installed such that a minimum separation distance

of 20 cm is maintained between the radiator (antenna) and all persons at all times and must not be

co-located or operating in conjunction with any other antenna or transmitter.

Under Industry Canada regulations, these radio transmitters may only operate using an antenna of a type

and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio

interference to other users, the antenna type and its gain should be so chosen that the equivalent

isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

These radio transmitters IC9514A-683081118C1 and IC9514A-TZENHV have been approved by Industry

Canada to operate with the antenna types listed below with the maximum permissible gain and required

antenna impedance for each antenna type indicated. Antenna types not included in this list, having

a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with

these devices.

Name/Model

Gain

Impedance

Inverted F-antenna

3.0 dBi

50 ohm

The term "IC" before the equipment certification number only signifies that the Industry Canada technical

specifications were met.

Le terme "IC" devant le numéro de certification signifie seulement que les specifications techniques

Industrie Canada ont été respectées.

End product labeling

The radio module is labeled with its own IC Certification Number. If the IC Certification Number is not visible

when a module is installed inside another device, then the outside of the device into which the module is

installed must also display a label referring to the enclosed module. In that case, the final end product must

be labeled in a visible area with the following:

'Contains IC: 9514A-683081118C1'

'IC: 9514A-TZENHV'

ASSA ABLOY Hospitality 66 8003 015-3

1. Introduction

Energy is a large cost for hotels, and an EMS (Energy Management System) is a way

of achieving energy savings in guest rooms. With the Orion EMS software option to

Visionline it is possible to

view the Orion EMS status of different rooms

modify the configurable parameters for a room (or group of rooms/

the entire property)

provide alarm conditions

provide energy savings reports

provide preventative maintenance reports

Note: For mounting of Orion EMS devices, installation of the software option etc,

see Installation manual Orion High VoltageThermostat.

Note: This thermostat is an independently mounted control for surface mounting.

A main task for Orion EMS is to determine whether or not a guest room is physically

occupied. When a room is not occupied, Orion EMS controls the HVAC (Heating

Ventilation and Air Conditioning) systems based on the configurable settings of the

system.

Note: For information about what firmware to use in different Orion EMS

configurations, see the document Upgrading an RFID lock for an Orion EMS offline

scenario.

Note: The best conditions for Orion EMS are obtained if also the locks are online and

commissioned to the same ZigBee network as the thermostat and the motion sensor.

Certain Orion EMS operations cause alarms; see chapter Energy management

summary and Alarm list for details. Occupancy status is included in all alarms. This

allows the staff to fix the problem that caused the alarm without bothering the guest.

ASSA ABLOY Hospitality 66 8003 015-3

1.1 Orion EMS devices

The devices used together with Orion EMS are:

digital thermostat Orion High Voltage Thermostat; from now on in this document

simply called 'thermostat'

Note: The thermostat has a built-in motion sensor, but in some cases (depending

on the location of the thermostat in the room)

it can be necessary to use an external motion sensor in addition.

door monitoring device; lock, RF door switch

Note: It is also possible to use a wired door switch without radio, but this

manual mainly describes the RF door switch. For more information about wired

door switches, see Installation manual Orion High Voltage Thermostat.

gateway (the same as is used for online doors; requires the Online option)

Note: The gateway is not used in offline scenarios.

Figure 1: Orion EMS example configuration

The thermostat has a built-in ZigBee router via which it communicates to the software

and the devices within the room. The thermostat stores all parameters needed for Orion

EMS; if the thermostat controller is used as well, the parameters (with a few exceptions;

see Installation manual Orion High Voltage Thermostat for details) are instead stored in

the thermostat controller. The parameters are either transferred online from the software

or from the Orion Service software; see Quick reference guide Orion Service for more

information about the latter.

Note: For each room number, it is possible to have either

one wired thermostat

up to five motion sensors

up to five door switches

OR one thermostat controller

up to five battery thermostats

up to five motion sensors

up to five door switches

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1.2 Terminology

Deadband

The range the temperature is allowed to drift before heating or

cooling is activated.

Default setpoint

Default setpoint is the temperature which the thermostat is set to

until a guest changes the temperature. The thermostat will also

return to the default setpoint after guest check-out.

Dynamic setback

The dynamic setback temperatures are configured as

a set number of degrees above or below the guest setting.

For example, if the guest setting is 68 ºF (20 ºC) and the

unoccupied setback is configured to 7 ºF (4 ºC) above the

guest setting, the system will allow the temperature to drift

to 75 ºF (24 ºC) when the room is unoccupied.

EMS

Energy Management System

Exterior door

timeout

The time that will pass before the HVAC is turned off after

an exterior door is left open.

FCU

Fan Coil Unit

Freeze guard

If the temperature in any room with a thermostat goes

below 39 ºF (4 ºC), there will be an alarm and the HVAC

will start heating.

HVAC

Heating Ventilation and Air Conditioning

Intelligent switch

The intelligent switch is an output for lighting control which works

according to the occupancy status. The available alternatives for

intelligent switch are:

disabled; default

use RV output

use G2 output

If intelligent switch is applicable, normally 'Use RV output' should

be marked unless the air handler is a heat pump. In the latter

case, mark 'Use G2 output' instead.

Motion sensor

A device that detects a person's movement in an area.

Occupied

Someone is physically in the room; see section Room occupied

for more information.

Occupied limits

Limits the Set temperature range, i.e. the temperature

which the guest can set the thermostat to.

PTAC

(Package Terminal

Air Conditioner)

A PTAC is a fully self contained system that is typically

located on the exterior wall of a hotel room. These units

come in standard control or heat pump models.

Pre-condition time

Note: This

parameter

requires that the

Online option has

been set in

Visionline.

Number of hours the thermostat shall run at the default

setpoint after check-in. If no entry has been done when

this time expires, the unoccupied setback will be assumed.

The pre- condition time can be 1-12 hours or 'disabled';

default is 2 hours.

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Pulse length

The welcome scene can be set up to have a pulse length:

0 = welcome scene always off

chosen length in the interval 1-255 seconds

Refresh cycle

The Orion EMS system can, in setback control, run the A/C unit

every 25 minutes for a period of 2 minutes to re-circulate the

air in the room; the optional function is only for cooling mode.

Setback

The temperature the room is allowed to drift to when the room

is unoccupied. Also see dynamic setback and static setback.

Setback override

The Orion EMS features can be overridden until the room is

unsold again, or until a certain time. If desired, the time can

be set far ahead so that the setback override is in practice

until further notice.

Setpoint

The temperature which the guest has set on the thermostat.

Static setback

The static setback temperatures are configured in the system

and do not change based on the guest settings. For example,

if the unoccupied upper setback temperature is 79 ºF (26 ºC),

the system will allow the temperature to drift to 79 ºF (26 ºC)

when the room is unoccupied regardless of the thermostat

setting (this example assumes that it is summertime) when

the room becomes unoccupied. As soon as the guest returns

to the room, the temperature is returned to the guest setting.

Unoccupied

No one is physically in the room although the room

may be currently rented; see section Room unoccupied

for more information.

Unsold

The room is not currently rented and no one is in the room.

In this case, a deeper setback is implemented for greater

energy savings. See section Room unsold for more information.

Welcome scene

If desired, it is possible to have a welcome scene which it is

activated when the occupancy state for a room changes from

unsold to unoccupied. The available alternatives for welcome

scene are (default is 'disabled'):

disabled

use RV output

use G2 output

use solid state relay

Table 1

ASSA ABLOY Hospitality 66 8003 015-3

1.3 General about Orion Service

A service device and the Orion Service software are used for:

initializing thermostats (setting room number and loading configurable

parameters)

commissioning the thermostat and the motion sensor in the network so

the messages are routed correctly

retrieving and displaying the event log from the thermostat

upgrading module firmware in thermostat and motion sensor

performing diagnostic operations, e.g.

-simulating inputs - e.g. door switch, motion/temperature

-reading out status of thermostat (the status of the motion sensor is

also shown)

-showing the output to the HVAC

-making a functionality test including fast clock mode; the thermostat

will raise the time one minute per second to test e.g. the room not

occupied timer

See Quick reference guide Orion Service for more information about how the above

operations are performed.

1.4 General about alarms

All Orion EMS alarms are shown in the dialog Energy management summary; see

chapter 3 for more information. In addition, they are shown in the alarm list. Unless

Orion EMS is installed as a separate client, the alarm list will also show other types

of alarms not related to Orion EMS, e.g. housekeeping failed.

If the Communication option is set in the software, notifications about Orion EMS

alarms can be sent via e-mail or SMS and reports can be sent by e-mail. The reports

that can be sent concern e.g.

energy savings

preventative maintenance schedules

occupancy (the report shows the number of occupied rooms each night; a room is

regarded as occupied for the night if it is physically occupied and there is at least

four hours of occupancy between 8 PM and 6 AM)

occupancy trend (the report is combined with the energy savings report and

shows occupancy during each time of the day; it is also possible to make as

an average for a longer period)

battery warnings

events for a selected room

offline rooms

These reports are sent via e-mail at the selected period to users that have been set

up in the user notification list of the software to receive the reports; see Installation

instruction Communication option for further information.

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1.5 Events and commands

To the guest, the thermostat appears and operates as a standard digital thermostat;

however, this device also receives entry and exit information from the door lock or

switch as well as motion detected information from the motion sensor. This information

is used to determine the occupancy status of the room and implement energy savings

strategy based on this information.

In order for the locks to send door events to the thermostats, EMI events must

be enabled. This is achieved by presenting an Enable EMI events card at each lock.

The card is one of the ZigBee configuration cards that can be issued in Visionline;

see Installation manual Orion High Voltage Thermostat for details. The following

events are sent to the thermostat from the motion sensor:

motion detected

battery status

If the lock is online, the following events are sent to the thermostat from the lock:

door open – staff card

door open – guest card; includes check-out date/time, suite rooms and

first time use

door open from inside

door closed

deadbolt thrown/released

The thermostat stores the 75 latest events in a log.

Note: In addition to the relevant events from the lock to the thermostat, additional

events are sent from the lock to

the hotel system.

There are also commands sent from the thermostat to the lock (if online) and the

motion sensor:

to the lock: the optional auto-DND, which functions as privacy; no staff cards

will be able to open the door (only guest cards and emergency cards will open)

to the motion sensor: to turn off the motion sensor when the room is occupied

and the door is closed, and to turn on the motion sensor again when the door

is opened

Note: The commands from the thermostat to lock and motion sensor are not logged

as events.

ASSA ABLOY Hospitality 66 8003 015-3

1.5.1 Thermostat event report

The thermostat event report shows all events that have been sent online from the

thermostats or been transferred to the server via Orion Service; see Quick reference

guide Orion Service for details. The housekeeping function keeps the list size limited

by removing events that are older than a user defined number of days; default is

7 days. To look at a thermostat event report:

1. Double click on Thermostat events under the Reports tab in the

navigation window.

2. Enter the applicable search filter(s) under the tabs Events, Door or Miscellaneous

(see more information below) before pressing the Enter key or clicking OK.

Note: At least one of the following requirements must be met:

- a room is selected

- one or two event sub groups are selected

3. It is also possible to reload a previous search filter: click the Load… button in

the Events - Search filter dialog, browse to the desired file, mark it and click

Open. If you want to save a search filter for future searches: click the Save…

button, browse to where you want to save the file, give it a name and click Save.

If the filter should be shown under Custom in the Reports tab, it must be saved

in any of the following locations:

- the folder ’Custom Reports’ in the software installation folder

- the public documents folder

- the documents folder

The search filters that can be applied on thermostat events are:

Events – with this filter you can pick

out a specific event, or certain types

of events. The main types are Status

Changed and Alert. Within each main

type, there are event sub groups

which can be divided further into

specific events. If needed, use the

Check all/Uncheck all buttons at

the bottom of the dialog.

Figure 2

Door – with this filter you can pick

out events for a certain room. Click

the plus sign to expand a door area

and mark the applicable door.

Figure 3

Miscellaneous – with this filter

you can pick out events from certain

event dates.

Figure 4

ASSA ABLOY Hospitality 66 8003 015-3

1.6 Basic EMS logic

The thermostat along with the motion sensor, lock and/or RF door switches, monitors

the occupancy state of the room and operates based on this information. When the

room is occupied, the guest is given control and can set the desired temperature.

The thermostat will then heat or cool the room as necessary to meet the guest setting.

When the room is not occupied, the thermostat will operate based on the configurable

parameters of the system. The three occupancy states are occupied, unoccupied

and unsold. The following events are considered as in-room events:

motion

deadbolt engaged

thermostat key pressed

1.6.1 Room occupied

When the room is occupied, control of the HVAC system is given to the guest.

The guest sets the desired temperature and the HVAC system will control the room

based on this setting. The Orion thermostat will enter the occupied state only when

the door is closed and in-room events are detected (motion, deadbolt engaged,

thermostat key pressed). At this point, the guest has full control of the room

temperature.

Note: 'Occupied limits' may be used to restrict the guest setting limits.

1.6.2 Room unoccupied

When the room is not occupied, the energy management logic takes control of the

room based on the configurable parameters of the system. The system will set back

the temperature to the unoccupied setting. The system has both an upper setback and

a lower setback. The unoccupied setbacks may be static or dynamic; for unsold rooms,

only a static setback is used. See section Terminology for more information about static

and dynamic setback.

The thermostat will enter the unoccupied state upon the door opening or closing. If no

in-room event such as motion is detected, the thermostat will remain in the unoccupied

mode. The thermostat will continue to operate at the guest setting for the duration of

the configurable 'Room not occupied' timer, at which point it maintains the room

temperature based on the unoccupied setback temperatures.

ASSA ABLOY Hospitality 66 8003 015-3

1.6.2.1 Door open in 'room unoccupied' mode

If the door is left open, the occupancy state will remain as unoccupied regardless of

whether or not motion or another in-room event is detected. There is however also

a run state in the thermostat which is based on the set-point/guest setting. The run

state works differently depending on whether the open door is interior or exterior,

see details below.

If the open door is configured as an interior door (i.e., opens to another air conditioned

space), the thermostat will operate based on the guest setting as long as motion

or another in-room event is detected. Each time an in-room event is detected, the

‘Room not occupied’ timer will restart. If the ‘Room not occupied’ timer elapses without

motion or another in-room event being detected, the thermostat will maintain the room

temperature based on the unoccupied setback temperatures.

If the open door is an exterior door (i.e., opens to a non-climate controlled space),

the thermostat will turn off after the ‘Room not occupied’ timer expires regardless

of whether or not motion is detected.

Note: If the exterior door timeout is set to ‘Short’, the thermostat will turn off the

air handler after 20 seconds. See chapter 4 Thermostat profiles list, section Under

the Timeout tab, for details about setting the exterior door timeout.

1.6.3 Room unsold

To achieve more energy savings when the room is not rented, the setback is deeper

than when the room is rented but unoccupied. The system will enter the unsold setting

when the room has been unoccupied for the duration of the configurable ’Room not

sold’ timer. In the unsold mode, the temperature is based on the unsold setback

temperatures.

Note: If using an online system, the room will immediately enter the unsold mode upon

receiving a check-out command from the property management system (PMS) or at

guest card expiration.

Note: The unsold mode gives the greatest potential for energy savings. For this reason,

the online system allows for maximum energy savings as the room does not need to

wait until the ‘Room not sold’ timer elapses to enter the deep setback mode.

1.6.3.1 Door open in 'room unsold' mode

Similar to the door open condition in the unoccupied state, the thermostat will control

the temperature based on the guest setting when an interior door is open and motion

(or any other in-room event) is detected for a period of time equal to the ‘Room not

occupied’ timer. If the timer elapses with no further detection of in-room events,

the thermostat will revert to maintaining the room temperature at the unsold setback.

If an exterior door is left open, the thermostat will turn the air handler off.

ASSA ABLOY Hospitality 66 8003 015-3

1.6.4 Staff entry

In order to maximize energy savings, certain considerations must be taken into

account when staff members enter the room.

1.6.4.1 Door monitored by RF door switch

If the position of the door is monitored by an RF door switch, the staff member

must leave the door open to avoid interrupting the ‘Room not sold’ timer. If the staff

member allows the door to close, the room will enter the occupied state upon motion

detection. As long as the door is left open, the ‘Room not sold’ timer will not be reset.

1.6.4.2 Door monitored by electronic lock

If the door position is monitored by the electronic lock and a staff key unlocks the door,

the room will not enter the occupied state even if motion is detected while the door is

closed. However, if a thermostat key is pressed or the deadbolt is engaged while the

door is closed, the room will enter the occupied state.

Note: If a staff member lets a guest into a room with the door position monitored by

an electronic lock, the room will remain unoccupied until the deadbolt is engaged or a

button on the thermostat is pressed.

1.6.5 Operating states

The following series of tables shows the operation of the system in various scenarios.

Note: The scenarios consider that the unoccupied (or exterior door open) timers have

expired if applicable.

1.6.5.1 One interior door

Door

In-room Event

(Motion/

Thermostat Key Pressed/

Deadbolt Engaged)

HVAC

State

Closed

Yes

Per guest setting

Occupied

Open

Yes

Per guest setting if opened by guest.

Setback if opened by staff.

If no lock interface, per guest setting.

Unoccupied or Unsold

Closed

Setback

Unoccupied or Unsold

Open

Setback

Unoccupied or Unsold

Table 2

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1.6.5.2 One exterior door

Door

In-room Event

(Motion/

Thermostat Key Pressed/

Deadbolt Engaged)

HVAC

State

Closed

Yes

Per guest setting

Occupied

Open

Yes

OFF (20 seconds or

standard unoccupied

time)

Unoccupied or Unsold

Closed

Setback

Unoccupied or Unsold

Open

OFF (20 seconds or

standard unoccupied

time)

Unoccupied or Unsold

Table 3

1.6.5.3 One exterior and one interior door

Interior Door

Exterior Door

Motion

HVAC

State

Closed

Yes

Per guest setting

Occupied

Open

Closed

Yes

Per guest setting

Unoccupied or Unsold

Closed

Open

Yes

OFF

Unoccupied or unsold

Open

Yes

OFF

Unoccupied or Unsold

Closed

Setback

Unoccupied or Unsold

Open

Closed

Setback

Unoccupied or Unsold

Closed

Open

OFF

Unoccupied or Unsold

Open

OFF

Unoccupied or Unsold

Table 4

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1.6.6 Thermostat control chart

Figure 5

The thermostat control can be illustrated in a control chart, see example above.

If the temperature drifts above the setpoint or setback (depending on occupancy

mode), the HVAC starts in cooling mode.

The thermostat deadband is in this case 2 ºF, so when the temperature is within

2 ºF from the setpoint the HVAC is off (from 0 to 2 in the picture).

If the temperature continues to rise, the thermostat output for ‘Fan 1/Low’

is triggered, then the output for ‘Fan 2/Medium’ and finally the output for

‘Fan 3/High’.

If the temperature starts dropping, the HVAC then switches to heating mode.

There is however a heat/cool switch deadband which in this example is 3 ºF,

so the temperature is allowed to drift 3 ºF from the setpoint before the HVAC

switches from cooling mode to heating mode. From 0 to -3 in the picture the

HVAC is off; the output for ‘Fan 1/Low’ is therefore not triggered, since this

would have been at -2.

If the temperature continues to drop, first the output for ‘Fan 2/Medium’ is

triggered and then the output for ‘Fan 3/High’.

The Orion EMS devices strive towards different temperatures depending on if the

room is occupied, unoccupied or unsold.

For ‘occupied mode’ the goal is the setpoint, i.e. the temperature which the

guest has set on the thermostat.

For ‘unoccupied mode’ the temperature drifts to the unoccupied setback,

which can be static or dynamic.

For ‘unsold mode’ the temperature drifts to the unsold setback.

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1.7 Orion EMS parameters

There are a number of Orion EMS parameters whose values can be modified in the

software. Different operator templates can be given different authorities to modify

the parameters. Some parameters are considered as basic and some as advanced.

Note: In the parameter column below, it is also stated in what software dialog the

parameter is found.

Note: The parameter dwell-off time is a setting that will guard against short-cycling

and its value is 5 minutes. The parameter is not visible in the software and cannot be

changed, not even by the distributor. Default is that the dwell-off time is off; it is only

applicable when 'heat pump' is chosen as HVAC type. In the 'heat pump' case, the

thermostat will automatically force the dwell-off time to be on.

Parameter

Description

Available choices

Default setting

Default set point

(Thermostat profile

details dialog, Misc tab)

The temperature which the

thermostat is set to until a guest

changes it. The thermostat will

also return to the Default set point

after check-out.

64-75 ºF

70 ºF

Enable lights during

pre-condition time

(Thermostat profile

details dialog, Misc tab)

Note: This parameter

requires that the Online

option has been set in

Visionline.

The lights are enabled according to

the chosen intelligent switch setting

during the pre-condition time.

Disabled

Enabled

Exterior door timeout

(Thermostat profile

details dialog,

Timeout tab)

If the exterior door is open and the

default 'Normal' is used, the HVAC

will - regardless of room occupancy

status - turn off after the number

of minutes entered at 'Room not

occupied'. Default is 8 minutes; see

Room not occupied timer in Table 6.

If the exterior door is open and

'Short' is used, the HVAC will turn

off after 20 seconds.

Normal/short

Normal

Exterior input behaves

as window

(Thermostat profile

details dialog, Misc tab)

The HVAC will be shut off after a

configured time (short or normal),

but the thermostat does not change

the occupancy status. The exterior

door timeout is triggered by the

wired input for exterior door open

(EX1) on the thermostat.

Disabled

Enabled

Disabled

Fan control

(Thermostat profile

details dialog, Fan tab)

The thermostat has a button which

allows the user to select from up

to three fan speeds, or to choose

‘Automatic’ (AUTO) if the thermostat

Auto/manual

Max fan cool

(low, mid, high)

Manual

High

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should determine the appropriate

fan setting.

Note: The ability to control fan

speeds depends on the capability

of the air handler, as some systems

do not have three fan speeds.

Max fan heat

(low, mid, high)

Fan on when satisfied

(Thermostat profile

details dialog, Fan tab)

When enabled, the low fan speed

will continue to run even when the

setpoint has been reached. This

only applies to an occupied room.

Disabled

Enabled

Disabled

Freeze guard

(Thermostat profile

details dialog, Misc tab)

There will be an alarm and the

HVAC will start heating if the

temperature in any room with

thermostat goes below 39 ºF (4 ºC).

Disabled

Enabled

Heat/cool switch

deadband

(Thermostat profile

details dialog,

Deadband tab)

This parameter is only applicable

if auto switching mode has been

chosen under the HVAC tab in the

Thermostat profile details dialog.

The heat/cool switch deadband is

the range the temperature is allowed

to drift before switching from heat to

cool or cool to heat.

2-4 ºF

3 ºF

Humidity control

(Thermostat profile

details dialog, Misc tab)

When the humidity control option

is checked, the thermostat will

implement control measures if the

humidity in the room gets too high.

Note: The control measures will

only be implemented when the

room is unoccupied or unsold.

Disabled

Enabled

Disabled

HVAC control

(Thermostat profile

details dialog, HVAC tab)

See available choices to the right.

'Heat pump reversed valve (Type B)'

means that the reversing valve

output is on when heating.

'Heat pump reversed valve (Type O)'

means that the reversing valve

output is off when heating.

For 'HVAC heating'

and 'HVAC cooling':

n/a

4-pipe fan coil

2-pipe fan coil

2-pipe fan coil with

automatic switching

Proportional

Floating valve

For 'HVAC heating' only:

Heat pump reversed

valve (Type B)

For 'HVAC cooling' only:

Heat pump reversed

valve (Type O)

n/a

Intelligent switch

(Thermostat profile

details dialog, Misc tab)

The intelligent switch is an output

for lighting control which works

according to the occupancy status.

The intelligent switch is an output

for lighting control which works

according to the occupancy status.

Disabled

Use RV output

Use G2 output

Disabled

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Maintenance intervals

(Tools/Options dialog,

expand Energy

management and

choose Maintenance)

Number of hours before the three

different maintenance alarms

should be triggered.

- Maintenance counter 1 is for

fan time/total HVAC time

- Maintenance counter 2 is

for 'cooling'

- Maintenance counter 3 is for

'cooling or heating'

Names for the three

maintenance alarms.

Maintenance 1:

0-65535 hours

Maintenance 2:

0-65535 hours

Maintenance 3:

0-65535 hours

Maintenance 1:

0 hours

Maintenance 2:

0 hours

Maintenance 3:

0 hours

Max HVAC runtime

(Tools/Options dialog,

expand Energy

management

and choose General)

An alarm is triggered if a HVAC runs

this long without turning off.

30-300 minutes

120 minutes

Max setback override

(Tools/Options dialog,

expand Energy

management

and choose General)

The Orion EMS features may be

overridden when needed, e.g. for

VIP guests where no setbacks

should apply; click here for details.

If a number of hours is entered at

'Max setback override', an alarm will

be triggered if the setback override

exceeds this number of hours. If the

default 0 hours is used, no alarm

will be triggered.

0-99 hours

0 hours

Occupied limits

(Thermostat profile

details dialog, Limits tab)

With this parameter, it is possible

to limit the allowed temperature

range when the room is occupied.

If this is the case, mark the

checkbox 'Use occupied limits' and

enter the values for upper limit and

lower limit.

On/off

Upper limit

(75-90 ºF)

Lower limit

(62-72 ºF)

Off

84 ºF

68 ºF

On exterior open,

keep lights on

(Thermostat profile

details dialog, Misc tab)

The lights will be left on if the

exterior door timeout has been

triggered by

- the wired input for exterior door

open on the thermostat

- a non-wired door switch configured

as exterior

Disabled

Enabled

Disabled

Pre-condition time

(Thermostat profile

details dialog, Misc tab)

Note: This parameter

requires that the Online

option has been set in

Visionline.

Number of hours the thermostat

shall run at the default setpoint

after check-in. If no entry has

been done when this time expires,

the unoccupied setback will

be assumed.

Disabled

1-12 hours

2 hours

Pulse length

(Thermostat profile

details dialog, Misc tab)

The welcome scene can be set up

to have a pulse length.

0 = welcome scene

always off

chosen length

in the interval

1-255 seconds

0 seconds

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Refresh cycle

(Thermostat profile

details dialog, Misc tab)

The Orion EMS system can in

setback control run the A/C unit

every 25 minutes for a period of

2 minutes to re-circulate the air

in the room; this optional function

is only for cooling mode.

Enable/disable

Disable

Room not occupied

timer

(Thermostat profile

details dialog,

Timeout tab)

This is the amount of time the

thermostat maintains the guest

setting after the room has entered

the unoccupied state.

1-120 minutes

8 minutes

Room not sold timer

(Thermostat profile

details dialog,

Timeout tab)

When the room has been

unoccupied for this number

of hours, it will enter unsold mode.

12-24 hours

16 hours

Set door state

to closed when

ajar alarm received

(Thermostat profile

details dialog, Misc tab)

If the checkbox Set door state

to closed when door ajar alarm

received is marked, the door state

is set to closed once the door

ajar timeout has been triggered.

This allows the thermostat to go

to occupied state even if the door

is not physically closed.

Note: This checkbox is applicable

if you have a malfunctioning

door switch.

Disabled

Enabled

Disabled

Temperature display

(Thermostat profile

details dialog, Misc tab)

The thermostat will show either

the room temperature or the

temperature that has been set

by the guest.

Room temperature/

set temperature

Room

temperature

Thermostat deadband

(Thermostat profile

details dialog,

Deadband tab)

The range the temperature is

allowed to drift from the setpoint

before the heat or air conditioner

is turned on

1-3 ºF

2 ºF

Unoccupied setbacks

(Thermostat profile

details dialog, Limits tab)

The applicable number of degrees

as upper limit and lower limit for

setback if a room is unoccupied.

Static/dynamic

Static upper

(72-90 ºF)

Static lower

(55-70 ºF)

Dynamic upper

(2-8 ºF offset)

Dynamic lower

(2-8 ºF offset)

Static:

78 ºF

68 ºF

Dynamic:

4 ºF

Unsold setback

(Thermostat profile

details dialog, Limits tab)

The applicable number of degrees

as upper limit and lower limit for

setback if a room is unsold.

Summer

(74-90 ºF)

Winter

(55-70 ºF)

84 ºF

64 ºF

Welcome scene

(Thermostat profile

details dialog, Misc tab)

If desired, it is possible to have a

welcome scene which it is activated

when the occupancy state for a

room changes from unsold to

unoccupied.

Disabled

Use RV output

Use G2 output

Use solid state

relay

Disabled

Table 5

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1.8 Operator templates

The operator templates decide the level of authority for different Orion EMS

operations. To change the authority for handling thermostat parameters:

1. Double click on Operator

templates under the Lists

tab in the navigation window.

2. In the Operator templates

dialog, mark the applicable

operator template and click

Properties; or click Add

if a new operator template

should be added.

Figure 6

3. In the Operator template details

dialog, choose the tab Energy

management in the left part

of the dialog. Make the desired

changes regarding

- changing basic parameters

- changing advanced parameters

- setting the room temperature

- overriding setback mode

Note: By default, all four items

above are marked for system

manager but unmarked for

other operator templates.

4. If a new operator template was

added, go through the other tabs

in the left part of the Operator

template details dialog and fill

in the applicable information;

see Setup manual Visionline

for detailed information.

5. Click Update (or Save if a new

operator template was added)

and Close.

Figure 7

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1.8.1 Operator template X-reference

At Tools/Operator template X-reference, it is possible to change the operator

template authorities for thermostat events, thermostats, thermostat profiles and

EMS summary. By default, all default operators (manager, system manager, user and

user advanced) can view the concerned dialogs. System manager can by default also

add, update and remove thermostats and thermostat profiles. To change the authority

for system manager, a distributor must be logged on. New operator templates (e.g.

Test Template in the example screenshots below) will by default neither be able to

view the concerned dialogs, nor add, update or remove items in the dialogs where this

is applicable. To modify the authorities:

1. Go to Tools/Operator template X-reference.

Figure 8

2. Under the Database alternative in the drop-down-

menu, click the plus sign in front of the concerned

item. For the items Thermostat events and EMS

summary, the only available alternative is View

(see Figure 8). For the items Thermostats and

Thermostat profiles, the alternatives View, Add,

Update and Remove are available; see examples

in the screenshots to the right. Mark the applicable

alternative to the left and unmark/mark the

concerned operator template(s) in the right

part of the dialog.

Figure 9

3. Under the Energy management alternative in the

drop-down-menu, mark the applicable choice in the

left part of the dialog. The checkboxes to the right

will reflect anything that has been saved in the

Operator template details dialog; see section

Operator templates for details. In the right part

of the dialog, mark/unmark the applicable

operator template(s).

4. If applicable, repeat step 3 with other alternatives

in the left part of the dialog.

5. When all applicable changes according to steps 2-4

above have been performed, click OK.

Figure 10

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1.9 Setback override

The Orion EMS features may be overridden when needed, e.g. for VIP guests where

no setbacks should apply. Setback override may be enabled until the room is unsold or

until a certain time; if desired, until further notice.

Note: Override mode can also be set from Orion Service; see Quick reference guide

Orion Service for details. If the override mode has been set from Orion Service, it must

also be cleared from Orion Service. If the override mode has been set from the Change

thermostat settings dialog as below in this section, it can however be cleared either

from Orion Service or from the Change thermostat settings dialog.

1. Double click on

Thermostats under

the Lists tab in the

navigation window.

2. Mark the applicable

thermostat and click

Status.

Figure 11

3. In the Thermostat

status dialog, click

the Set button.

Figure 12

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4. In the Change

thermostat settings

dialog, change the

Override mode to

the applicable one of

‘Manual (until unsold)’

or ‘Manual (until

time)’. If the latter is

chosen, enter the

applicable Time.

Note: If ‘Manual (until

time)’ is chosen, the

time is limited by the

parameter ‘Max

setback override’;

see section General for

details. If ‘Max setback

override’ is 0 (default),

there is however no

limitation in time and

the Orion EMS features

can be overridden until

further notice.

5. Click the Set button

next to the Override

mode drop-down

menu. The information

will be transferred

online to the

thermostat.

6. Click Close.

Figure 13

To set the room temperature:

1. Enter the desired temperature at Set temperature in the Change thermostat

settings dialog, and click the Set button next to that field. The information will

be transferred online to the thermostat.

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2. Thermostat buttons and display

2.1 Thermostat buttons

The hotel guest controls the thermostat using the five buttons shown on the right side of the unit in

Figure 14.

Figure 14

Button

Description

On/Off

Toggles the thermostat power on and off. Note: Even when the unit is turned

off, the energy management logic will take over when the room is unoccupied,

to manage the temperature accordingly.

°C/°F

Controls the temperature display. Pressing this button will toggle the

temperature display between Celsius and Fahrenheit.

Fan control

Allows the user to select from up to three fan speeds or choose 'Automatic'

to let the thermostat determine the applicable fan setting. Note: The ability

to control fan speeds depends on the capability of the air handler as some

systems do not have three fan speeds.

Increase

temperature

Used for increasing the temperature which is set on the thermostat.

The thermostat will automatically choose between heat and cool, so there is

no need for the guest to select the function. Note: Some systems are unable to

switch between the heating and cooling functions. This does not change the way

the guest uses the system, but the thermostat is programmed accordingly and

will not call for a function that is not available.

Decrease

temperature

Used for decreasing the temperature which is set on the thermostat. The

thermostat will automatically choose between heat and cool, so there is no

need for the guest to select the function. Note: Some systems are unable

to switch between the heating and cooling functions. This does not change

the way the guest uses the system, but the thermostat is programmed

accordingly and will not call for a function that is not available.

Table 6

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2.2 Thermostat display

The thermostat displays settings and operation details to the guest, e.g. room temperature and heat/

cool indications.

Figure 15

Note: After some seconds of inactivity of the thermostat buttons,

the display will shut down. The first key press of any button will activate

the display again, and then the buttons work as normal until the next

inactivity timeout occurs.

Note: Some of the indicators are not yet implemented in the thermostat

firmware and therefore not described in the below table.

Display indicator

Description

Temperature

The temperature display area shows the actual room temperature or the setpoint

temperature as well as the indication of Fahrenheit or Celsius. What to display is

configured when setting up the thermostat profile for the concerned thermostat;

choose 'Set temperature' or 'Room temperature' under the Misc alternative in

the Thermostat profile details dialog of Visionline, see Figure 16. If 'Room

temperature' is chosen, the thermostat will still display the set temperature for

a few seconds when the guest uses the Increase/Decrease temperature buttons.

The thermostat will then revert to show the room temperature again. When the

displayed temperature is the guest setting and not the actual room temperature,

the SET indicator is also displayed.

Heat/Cool

The thermostat displays universal icons for heating and cooling. The snow star

is the symbol to indicate the unit is in cooling mode and the sun is the symbol

to indicate heating mode.

Fan

The Fan indicator shows the fan speed of the unit. As the fan speed increases,

additional segments or the indicator are displayed. When in AUTO fan mode,

the word AUTO will appear at the Miscellaneous indicator, see below.

Miscellaneous

The Miscellaneous indicator is a multi-purpose indicator; it e.g. displays

the word AUTO when the automatic fan mode is enabled.

Wrench

The Wrench indicator is displayed when maintenance is required on any of the

Orion EMS devices in the room or on the HVAC unit. This icon is only displayed

to hotel staff. To get the details of the maintenance needed, connect the service

cable to the thermostat and choose the Status alternative in Orion Service.

Battery

The Battery indicator is displayed to hotel staff when the batteries are low

(on battery powered units) and in need of replacement. Note: This is a low

indicator only, not a segmented icon that displays the battery level. As soon as

this indicator is displayed, the batteries need to be replaced. Note: If the lock is

not used to monitor the door status, the service indicators will only be displayed

when the service cable is connected to the thermostat and Orion Service is used.

Table 7

Figure 16

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3. Energy management summary and alarm list

An EMS overview is shown in the dialog Energy management summary. The dialog

shows Occupancy Status and HVAC Run Status in circle diagrams, and Runtime %,

Maintenance and Current Alarms in xy diagrams. The current alarms are also shown

in the Alarms dialog, see section 3.2.

Note: It is also possible to get reports for occupancy (see chapter 6 for details) and

for energy statistics (see chapter 7 for details).

3.1 Energy management summary

1. Double click on EMS summary in the Lists navigation window. A dialog as in

the example below is shown.

Figure 17

By clicking the arrow to the left of the heading ’Runtime % - Savings and occupancy’,

it is possible to choose that the diagram should instead show ‘Lighting and Room

control (kWh)’.

Figure 18

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Note: By clicking on any of the pie charts Occupancy Status or HVAC Run Status,

the corresponding Real time room status dialog will be shown. By clicking on any of

the bars in the Maintenance or Current Alarms bar chart, more information about

the alarms will be shown.

The Occupancy Status diagram shows how large share of the total number of

guest rooms that are:

occupied

unoccupied

unsold

See section Basic EMS logic for more information about the different states above.

The HVAC Run Status diagram shows how large share of the HVAC systems that are:

cooling

heating

off

The Runtime % diagram shows:

actual energy consumption in runtime

energy consumption if no EMS had been used

savings in energy consumption when EMS is used; Actual curve minus

no EMS curve

occupancy

The Maintenance diagram shows the number of:

preventative maintenance schedules; maintenance intervals 1-3

battery alarms from motion sensor

offline rooms (motion sensor/lock offline; thermostat offline)

The Current Alarms diagram shows the number of alarms related to:

security; door left open

HVAC

- thermostat cooling on highest fan speed – temperature rising

- thermostat heating on highest fan speed – temperature dropping

- HVAC running longer than maximum runtime (default 120 minutes)

without reaching setpoint

- too long duration of setback override

device; no motion detected for 24 hours in spite of door activity

freeze; the temperature in a room goes below 39 ºF = 4 ºC

excessive occupancy; if a room has had occupancy without door movement

for 48 hours

Note: When any of the alarms for maintenance 1-3 has been taken care

of, the concerned maintenance counter must be reset from Orion Service;

see section about configuring thermostat in Quick reference guide Orion Service.

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3.2 Alarm list

The bar charts Maintenance and Current Alarms which are shown in the Energy

management summary dialog are also shown in the Alarms dialog. The dialog

contains two modes:

‘Runtime’ with callback data

‘Filtered’ with historical data

When an alarm is triggered, it first appears in a popup window down to the right

on the screen. See User manual Visionline for details about the different modes,

e.g. more about alarm popups for the runtime mode and what filters that can be

applied in the ‘Filtered’ mode.

To open the Alarms dialog:

1. Double click on Alarms under the Lists tab in the navigation window.

By default, the ‘Runtime’ mode of the Alarms dialog will be shown. By clicking on

any of the alarm bars ‘Preventative’ etc in the bar chart, all non-completed alarms

in the clicked alarm category will be shown in the alarm list.

Note: The Alarms dialog will also show alarms that are not related to Orion EMS;

except for in the separate Orion EMS client, where only Orion EMS alarms are shown.

4. Real time room status

The dialog Real time room status shows occupancy status, HVAC status and

temperature for Orion EMS rooms in real time.

Note: It is also possible to get reports for occupancy (see chapter 6 for details) and for

energy statistics (see chapter 7 for details).

To open the Real time room status dialog:

1. Double click on Room status in the Lists navigation window (or click on any of

the circle diagrams in the EMS summary dialog, which is found by double clicking

on EMS summary under the Lists tab).

2. The size of the squares can be changed in the combobox to the right;

default is 12 pixels.

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By hovering with the cursor over a room in any Real time room status graph,

the tooltip will show:

occupancy status; unsold/unoccupied/occupied

HVAC status; not running/cooling/heating

room temperature

triggered Orion EMS alarms, if any

Figure 19

Figure 20

Figure 21

If Occupancy status is

chosen (default) in the

drop-down menu in the

upper left corner of the

dialog, a screenshot as

in the example to the

right is shown.

If HVAC status is chosen

in the drop-down-menu in

the upper left corner of the

dialog, a screenshot as in

the example to the right

is shown.

If Temperature is chosen

in the drop-down menu in

the upper left corner of the

dialog, a screenshot as in

the example to the right

is shown.

5. Thermostats list

All digital thermostats are set up in the Thermostats list. When one or more new

thermostat has been added, or if the properties of an existing thermostat has been

modified, a * is shown in the Thermostats dialog caption.

Note: Some thermostat parameters are considered as basic and some as advanced; it is

possible to set up in the operator template if operators belonging to the template should

be able to change basic or advanced parameters, or both.

Note: Different operator templates have got different authorities to handle thermostat

parameters; see section Operator templates for more information.

Note: When an online thermostat is moved from one thermostat profile to another,

parameters for the new profile are automatically sent to the thermostat. When one

or more parameters of a thermostat profile are updated, these new parameters are

automatically sent to all concerned thermostat.

Note: If several thermostats should be moved from one thermostat profile to another,

mark the concerned thermostats in the Thermostats dialog and click Properties.

Choose the applicable thermostat profile and click Update.

Note: If the room to which a thermostat belongs is removed from the system,

the thermostat is automatically also removed from the system.

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To add/modify a thermostat:

1. Double click on Thermostats

under the Lists tab in the

navigation window.

2. Click Add to add a new thermostat,

or Properties to modify an

existing thermostat.

3. At Door, enter the number of the

guest room where the thermostat

is located. If the same thermostat

properties should be valid for

thermostats in several rooms, add

all concerned room numbers (e.g.

101-103). If the concerned rooms

are not in sequence, separate them

with commas (e.g. 101-103, 105,

108-109).

4. At Profile, choose the applicable

thermostat profile in the

combobox. If no applicable

profile is available, click the

button to create a new one.

5. Click Save and Close, or New if

the Door field should be emptied

and a new thermostat be added.

Figure 22

To check the status of a thermostat:

1. Double click on Thermostats

under the Lists tab in the

navigation window.

2. Mark the applicable thermostat

and click Status.

Figure 23

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Under the Alarm

status tab:

3. Any alarms that have been

triggered for the concerned

thermostat are marked

with yellow.

Note: If the thermostat has not

answered with its current alarm

status, the last known status will

be shown instead (if there is one).

Figure 24

Under the Maintenance

status tab:

4. At Battery status, the

battery status of thermostat

(if battery operated) and

motion sensor is shown.

5. At Maintenance counters,

the time left for maintenance

counter 1, 2 and 3 respectively

are shown.

Note: The total numbers of

hours before the three different

maintenance alarms should be

triggered are specified at

Tools/Options/Energy

management/Maintenance.

Figure 25

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Under the Current run

status tab:

6. At Room temperature,

the current room temperature

is shown.

7. At Set temperature, the

temperature which the guest

has set on the thermostat

is shown.

8. At Fan control, it is shown

whether the fan control is

‘auto only’ or ‘manual’.

9. At Fan speed, the current

fan speed (low, mid, high)

is shown.

10.At Occupancy, the occupancy

status is shown.

11.At HVAC, it is shown whether

the HVAC is ‘not running’,

‘cooling’ or ‘heating’.

12.At Override mode, it is

shown whether the thermostat

parameters are overridden.

Figure 26

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To notify users about room status:

If the Communication option is used, one or more users can be notified by e-mail and/

or SMS when the status of a room switches to occupied, unoccupied or unsold.

1. Double click on Thermostats

under the Lists tab in the

navigation window.

2. Right click on one or more

rooms in the thermostats list

and choose the applicable

one of

notify when room status

switches to occupied

notify when room status

switches to unoccupied

notify when room status

switches to unsold

Figure 27

3. In the Users <Thermostats> dialog that is shown, mark a user and click Select.

Only users which have been set up with e-mail address and/or cell phone number

in the User details dialog will be shown in the Users <Thermostats> dialog.

If the chosen user has been set up with both e-mail address and cell phone

number, you will get a question about what media that should be used; e-mail,

SMS or both.

4. If more users should be notified about the same room, repeat steps 2-3 for

the room.

See Installation instruction Communication option for more information about

the option.

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6. Occupancy report

The Occupancy report shows the number of rooms that are rented per day;

as a number and also as a percentage of the total number of rooms.

1. Double click on Ocupancy under the Reports tab in the navigation window.

Figure 28

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7. Energy statistics report

The Calculated HVAC column shows how much the HVAC units would run if the Orion

EMS option had not been used, i.e. if Orion EMS had not saved energy when the rooms

are unoccupied. The Calculated HVAC is continuously calculated every hour as the

total runtime for all HVAC units in occupied rooms divided by the total time these

rooms have been occupied.

The # rooms updated column shows how many rooms that have reported that they

run HVAC, i.e. events with runtime are sent from the room.

1. Double click on Energy statistics under the Reports tab in the

navigation window.

Figure 29

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8. Tools/Options

At Tools/Options, there is a tab for Energy management, in turn containing the

tabs General, Maintenance and Housekeeping.

8.1 General

At Tools/Options/Energy management/General, the below parameters can be

modified; enter the applicable value(s) and click OK:

Figure 30

1. Enable energy management: This checkbox is automatically marked when the

Orion EMS option is set in the Visionline software. If the Orion EMS option should

temporarily be turned off, unmark 'Enable energy management' and click OK.

2. Staff entry allow room occupancy change: If this checkbox is marked, the room

will go to occupied state when motion is triggered if staff is in the room, i.e. when

a staff card has opened the room.

3. Max HVAC runtime: An alarm is triggered if a HVAC runs this long without

reaching the set temperature, i.e. the temperature which the guest has set

on the thermostat. Default is 120 minutes; the valid range is 30-300 minutes.

4. Max setback override: The setback override cannot exceed the number of hours

specified here; the valid range for ‘Max setback override’ is 0-99 hours. If the

ASSA ABLOY Hospitality 66 8003 015-3

default 0 hours is used, there is no limitation in time for the setback override

and it can be set until further notice.

5. Unit: The temperature unit (Fahrenheit/Celsius).

Note: Changes to the temperature unit will be broadcasted to all thermostats.

8.2 Maintenance

At Tools/Options/Energy management/Maintenance, it is possible to specify

three different thermostat maintenance intervals in hours; 0-65535 hours. This is

the number of hours of runtime that should pass before an alarm is triggered. It is also

possible to rename the three maintenance intervals.

Maintenance counter 1 is for fan time/total HVAC time

Maintenance counter 2 is for ‘cooling’

Maintenance counter 3 is for ‘cooling or heating’

Figure 31

1. Enter the applicable maintenance value(s) in hours.

2. If applicable, rename the three maintenance counters to your needs.

3. Click OK.

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8.3 Housekeeping

At Tools/Options/Energy management/Housekeeping, it is possible to change

the default values for

number of days to keep events in the database (default 7; valid range 1-9999)

number of days to keep runtime data in the database (default 365;

valid range 1-9999)

number of days to keep occupancy data in the database (default 365;

valid range 1-9999)

Note: Events use a considerable amount of disk space, so the number of days to keep

events should be kept low.

Note: In the separate Orion EMS client, the housekeeping items are found at Tools/

Options/System/Housekeeping.

Figure 32

1. Enter the applicable values and click OK.

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9. Orion EMS in SysMon

The maintenance software SysMon (System Monitor) is found in the Visionline

installation folder and also in the installation folder for the separate Orion EMS,

if the latter is applicable. It contains several dialogs, of which the ones below

are applicable for Orion EMS:

thermostats

online commands

broadcasts

room events

To open SysMon:

1. Double click on SysMon.exe in the installation folder. Tip: Make a shortcut to

SysMon since this will be extensively used. Note: The Broadcasted commands

dialog is not automatically updated; press F5 to refresh it manually.

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9.1 Thermostats

The Thermostats dialog of SysMon gives a good overview of all thermostats;

if there are any alarms, if any thermostats have been overridden etc.

1. Go to View/Thermostats.

Figure 33

Column

Description

Room

Room number

Last contact

Time when last telegram was sent from the thermostat

Status

Online/Offline

Temp

Room temperature

Setpoint

The temperature which the guest has set on the thermostat

Occupancy

Unsold/Unoccupied/Occupied

HVAC

Off/Cooling/Heating

Alarm

Yes/No

Ovr setback

This column shows if the thermostat in the concerned room has

been overridden; Yes/No

Table 8

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9.2 Online commands

The Online Command Log dialog of SysMon shows commands that have been sent to

the thermostats. The online commands are listed in reverse chronological order.

1. Go to View/Online Commands.

Figure 34

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9.3 Broadcasts

The Broadcasted commands dialog shows all commands that have been broadcasted

to the thermostats. The broadcast commands are listed in reverse chronological order.

Note: The Broadcasted commands dialog is not automatically updated; press F5 to

refresh it manually.

1. Go to View/Broadcasts.

Figure 35

2. To see details for a certain command, mark it in the list and click Details.

3. A Broadcast Answers dialog will be shown, with the concerned thermostats

or locks (depending on command) and their answer time.

Column

Description

Registration Number

Uniquely identifies the broadcasted command. The

registration number will be shown in the events the

command generates.

Command

# Answers

The number of locks that have answered the command

Last Transmission

Timestamp when the command was last broadcasted;

originally or due to a retry.

Succeeded

Yes if all locks answered

Cancelled

Yes if the command was cancelled by another broadcast;

e.g. a new Set-Time command cancels any previous

Set-Time command.

Buffered

Yes if the command has timed out. It has then been

buffered as a single-cast command for all locks that

have not answered.

Table 9

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9.4 Room events

The Room Event list dialog shows events related to the lock or to the in-room devices

such as thermostat or motion sensor.

1. Go to View/Room events.

Figure 36

2. If large amounts of events are continuously presented, there is a possibility to

"freeze" the presentation of events to be able to look closer at a certain event.

In this case, click the Hold button.

To filter the room events:

1. Click the Filter button in the Room Event List dialog; the dialog to the right

will be shown.

2. Enter the applicable filtering information and click OK. The result is presented

in a room event list.

Figure 37

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10. Maintenance

10.1 To disassemble a thermostat

1. Use a flathead screw driver to loosen the

thermostat; bend the locking arms and in the

same time pull carefully.

Figure 38

2. Use the flathead screw driver to bend the

locking arm at the bottom of the thermostat;

at the same time pull carefully.

Figure 39

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10.2 To replace a fuse

The thermostat has two fuses which are located as in Figure 40.

Note: To replace a fuse, the thermostat must be disconnected from the wall plate.

Figure 40

How do I know if

the fuse has blown?

What does the

fuse protect?

Upper fuse

5x20mm

2.0AF

The thermostat

appears to be dead.

Reversing valve output

Cool output

Heat output

Internal power supply

of the thermostat

Lower fuse

5x20mm

6.3AT

The fan outputs

stop working.

The fan outputs

Table 10

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Appendix A: Quick reference of technical data

Note: If external motion sensor is applicable, see Installation manual Orion High Voltage

Thermostat for technical data and information about installation.

Dimensions (WxHxD)

112 x 117 x 35 mm (4 13/32" x 4 19/32" x 1 3/8")

Mains voltage input

Universal voltage input 100VAC-277VAC; 50/60Hz;

rated impulse voltage: 4kV

Switch input

Door switch - 1 exterior/1 interior

Multifunction input

Motion sensor/card switch/pipe temp sensor

High voltage outputs

- G1 (Fan 1): Type 1.B action. Max load 3A (3FLA/18LRA)

- G2 (Fan 2): Type 1.B action. Max load 3A (3FLA/18LRA)

- G3 (Fan 3): Type 1.B action. Max load 3A (3FLA/18LRA)

- RV (reversing valve): Type 1 action. Max load 0.5A

- Y (cooling/compressor): Type 1 action. Max load 0.5A

- W (heating): Type 1 action. Max load 0.5A

Low voltage outputs

- Proportional 0-10V; heating

- Proportional 0-10V; cooling

- Switch output (max 24V AC/DC, SELV, max 0.1A)

Temperature sensor

Integrated in thermostat

Temperature display

Configurable: room temperature (default) or

guest setting

Temperature display range

2-digit display

Adjustable setpoint

temperature range

17°C - 32°C / 62F - 90F

Environment

Normal indoor environment - Pollution degree 2

Operating temperature range 0°C - 55°C / 32F -130F

Temperature sensor

Integrated in thermostat

Service device

Orion Service software and

service cable RJ12 to 3.5mm stereo jack

Radio (RF) signals

ZigBee 2006

Lock to thermostat:

Door open - staff card

Door open - guest card

Door open from inside

Door closed

Deadbolt thrown/released

Thermostat to lock:

Room occupied

Motion sensor to thermostat:

Motion detected

Battery status

Thermostat to motion sensor:

Turn off when the room is occupied and door is closed

Turn on when the door is opened again

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Appendix A: Quick reference of technical data

Thermostat deadband

Configurable 1-3 °F; default is 2 °F

Heat/cool switching deadband

Configurable 2-4 °F; default is 3 °F

Freeze guard

39 °F / 4 °C

Refresh cycle

Optional

Humidity

Optional

Intelligent switch

Configurable: Disabled/use RV output/use G2 output;

default is disabled

Room not occupied timer

Configurable 1-120 minutes; default is 8 minutes

Room not sold timer

Configurable 12-24 hours; default is 16 hours

Compressor delay

(dwell-off time)

Default is that the dwell-off time is off; it is only applicable

when 'heat pump' is chosen as HVAC type.

In the 'heat pump' case, the thermostat will automatically

force the dwell-off time to be on - it is then 5 minutes and

cannot be changed. The dwell-off time prevents short-cycling

of the compressor.

Required Visionline version

1.15.0 or higher for full functionality of

thermostat profiles

Required Orion Service version

1.3.0 or higher

Table A1

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Appendix B: Troubleshooting

FCU = fan coil unit

PTAC = Package Terminal Air Conditioner

A/C Unit not blowing hot/cold air

A/C unit not blowing hot/cold air

1. Confirm at the thermostat that the heat or cool symbol is displayed.

a. If the symbol is on, the call has been sent from the thermostat

to the FCU/PTAC.

b. If the symbol is not on, change the set temperature to be more than

2 degrees different from the actual temperature to engage the heat/cool call.

Note: For cool, there is a 5 minute compressor delay after the unit is turned

on, to prevent short-cycling.

2. Confirm that voltage is applied at the HVAC unit heat/cool inputs.

a. If accurate voltage is applied to the correct inputs and outputs,

additional troubleshooting must be done at the FCU/PTAC.

b. If no voltage is applied to the correct inputs, a voltage drop has

occurred between the thermostat and the FCU/PTAC. Check the wiring.

Note: See Installation manual Orion High Voltage Thermostat for information about

the heat/cool relays used.

Fan speed not working

1. Confirm the configuration of the thermostat profile with fan speeds. Make sure

that the wiring is in accordance with these settings. Change from Auto and test

the individual fan speeds.

a. If one of the fan speeds is not working, confirm that voltage is applied at

the FCU/PTAC for that fan speed. If voltage is applied to the correct fan speed,

additional troubleshooting must be done at the FCU/PTAC.

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Appendix B: Troubleshooting

Thermostat has no power

1. Confirm that the thermostat has power applied to the correct wires. If the correct

power is applied, make sure that the thermostat is connected correctly. If the

thermostat is plugged in incorrectly, it can be damaged and needs replacement.

Room is not going into Occupied state

1. Was a staff card used to open the door (for systems with locks monitoring the

door)? If so, the room will not enter occupied state on motion. Press a key on

the thermostat and check the occupied status again.

2. Check the online status of the lock and the motion sensor.

a. If the door lock or the motion sensor is offline, use an Orphan Join card for

the lock and recycle the power for the motion sensor.

b. If the door is still offline, follow the necessary steps to discover the lock back

to the thermostat.

c. If the motion sensor is still offline, replace the batteries.

d. If the motion sensor is still offline after this, follow the necessary steps to

discover the motion sensor back to the thermostat.

3. If the RF door switch is applicable, confirm that door open and door closed events

are logged at the thermostat. Also use the Diagnostics feature in Orion Service

to confirm that the door position is shown correctly; Open and Closed.

4. Make sure that the configuration settings at the thermostat are accurate, including

correct relay configuration for internal door switch and external door switch. If

neither is used, make sure that Normally Closed is selected.

ASSA ABLOY Hospitality 66 8003 015-3

Appendix B: Troubleshooting

A/C unit cooling when calling for heat (and vice versa)

1. If the unit is a heat pump, make sure that the thermostat is properly configured to

control the heat pump. See Daily use manual Orion High Voltage Thermostat for

proper configuration of a heat pump.

2. If the unit is not a heat pump, or if the thermostat is correctly configured, check the

outputs of the thermostat to ensure that it is calling for heat or cool properly.

a. First check the outputs at the thermostat.

i. If OK, check the outputs of the thermostat at the connection to the HVAC

unit. It is possible that the wiring is crossed or somehow incorrect.

ii. If all is OK, the property needs to have their HVAC technician check the unit.

b. If the thermostat outputs are incorrect:

i. First check the configuration of the thermostat by using Orion Service to read

out the parameters of the thermostat; do not just rely on looking at the

parameters in the Visionline or Orion EMS software. If the parameters are

incorrect, make the necessary changes.

ii. Connect a new thermostat to see if the problem disappears. If it does, replace

the thermostat. If the problem stays, there is a problem with the wiring or

parameters that must be fixed.

Fan continues to run even when the thermostat is turned off

1. First, wait a couple of minutes to see if the fan does eventually turn off. Some air

handlers have a built-in function that keeps the fan running for a time after the

heating or cooling function is turned off.

2. Secondly, use Orion Service to check the parameters of the thermostat – ensure

that the ‘Fan on when satisfied’ function is set to ‘no’.

3. Finally, test the outputs of the thermostat to see which ones that are on. If a fan

output is active and the thermostat is not calling for fan (use the Diagnostics

feature of Orion Service to confirm that the thermostat is not calling for fan),

change the thermostat as it has a stuck relay. If no fan output is active, check all

other outputs to find out if any are active. It is possibly a crossed or shorted wire.

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Appendix C: Read more

Document name:

Document number:

Installation instruction Communication option

66 5013 026

Installation manual Orion High Voltage Thermostat

66 8003 016

Revision history

Date

Change

November 7, 2014

First release

January 11, 2016

Updated layout

October 12, 2016

Modified maximum value for 'room not

occupied timer' to 120 minutes

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